Black Box TAB16CS User's Manual
Contents
1. and grommets 1 4 in diameter allow neat and organized cord management when moving the cart One handle is included with each cart and each side panel features a grommet Additional handles are available for purchase e 100 of all painted steel components are powder coated finish powder coating is the most environmentally safe coating method available today 2 2 2 Tray Inserts e Attach to metal shelves and install front to back at a downward angle of no less than 4 degrees within the cart e Each tray is able to safely store 16 devices and is made from KYDEX UL94 5VO rated 2 2 3 Laminate Top e Durable 1 laminated wood top with T molding enables use of printers projectors laptops and other equipment on top of the cart e Provides a smooth working and writing surface unobstructed by handles or metal lip 2 2 4 Charging and Syncing System Operation Power is sequentially supplied to each device to provide simultaneous charging after sequencing that supplies a nominal 2 1A 5V DC to each device Power on sequencing consists of turning on each device one at a time to prevent a current overload when the charge mode is set or to prevent a syncing computer USB port jam when the sync mode is set Page 8 724 746 5500 blackbox com Chapter 2 Overview 2 2 5 Redundant Overload Protection e Overload Protection monitors each device for a current overload condition that occurs when the overload current limit is reached e If2. the overload occurs when the initial charging is turned on the Overload Protection shuts down the over loaded iPad device and will attempt to reset the charging every 30 seconds after all iPad devices have begun charging e If an overload occurs during charging charging is turned off to all iPad devices and the charging sequence is restarted to locate the overloaded iPad device as described in the previous paragraph e If the overload protection fails to remove the faulted current overload the system microprocessor will reset the power charging system in an attempt to remove the fault e When connecting a laptop to the USB 2 0 port located in the side panel the TAB16CS or TAB32CS will automatically switch from charging mode to sync mode When the syncing mode is started each device is synced sequentially in order to avoid USB bus overload e The TAB16CS or TAB32CS is switched back to charge mode by unplugging the USB cable from the port on the side panel e f the USB cable is not unplugged from the port the TAB16CS or TAB32CS switches back to charging mode four hours after the data sync mode is activated To restart sync mode the syncing computer must be disconnected and reconnected to the TAB16CS or TAB32CS e iPads sync with iTunes see iPad manual for instructions to configure iPads e The TAB16C and TAB32C do not have syncing capabilities but this can be added at a later time if needed Devices connect to the TAB16CS and the TAB32C
3. 5 oN Oo 10 11 Todas las instrucciones de seguridad y operaci n deber n ser leidas antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros apara
4. S with the USB cables supplied with the cart e The carts operate from one power cord 2 2 6 Tambour Door e The front of the cart is secured by a tambour door Tambour door is constructed of 1 18 30 mm wide and 0 49 12 5 mm thick translucent blue PVC slats The door is secured by 16 gauge black steel handles and a reinforced lock hasp Padlock is optional e Retractable design requires smaller footprint to open and provides easier access to stored tablets than hinged doors e Translucent door allows for visual inventory of stored items as well as charging status 2 2 7 Handle Assembly Handle on side of cart frees the top of the cart for an unobstructed work area Two 2 steel cord wraps the lower portion of the handle assembly and the handle are used as cord wraps Handle can be mounted on either side panel A second handle option is available for field installation 2 2 8 IT Access Panel e Fully removable IT access panel is located on rear of cart Secured via 3 point key lock Provides protection to electrical components Page 9 Chapter 2 Overview 2 3 What s Included TAB16C e Tablet Cart with power capability accommodates 16 Pads or other tablets e 1 set of keys e 1 handle with mounting hardware e This user s manual TAB16CS e Tablet Cart with power and syncing capability accommodates 16 Pads or other tablets 16 sync power cables e 1 set of keys e 1 handle with mount
5. TAB16C lt BLACK BOX rabazc NETWORK SERVICES TAB32CS Store transport charge and sy mc iPads Use in schools government training facilities and corpor Il halla ni dil Customer Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 Support FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Information Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Nook is a registered trademark of Barnes amp Noble Kindle is a registered trademark of Amazon Technologies Inc iPad is a registered trademark of Apple Inc UL is a registered trademark of Underwriters Laboratories KYDEX is a registered trademark of KYDEX LLC Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners We re here to help If you have any questions about your application or our products contact Black Box Tech Support at 724 746 5500 or go to blackbox com and click on Talk to Black Box You ll be live with one of our technical experts in less than 30 seconds Page 2 724 746 5500 blackbox com FCC and IC NOM Statements Federal Communications Commission and Industry Canada Radio Freq
6. ay in the cart STEP 5 Charge the devices 5A Begin plugging the syncing cables that were supplied with the cart into your iPads 5B Verify that the red power switch on the left side panel of the cart is in the off position Then plug the cart power cord into a 120 VAC 15 or 20 amp power outlet 5C Turn the power switch located on the left side of the cart to ON 5D The cart will automatically begin charging the devices STEP 6 Sync the iPads 6A To sync the iPads plug your laptop into the USB port on the right side panel of the cart with the supplied USB cable 6B Once your laptop is plugged into the USB port and iTunes is opened it will begin to list the iPads within a few moments that are connected and sync them NOTE The spinning icon next to the iPads listed on your laptop means those are the iPads in the syncing process Once the spinning icon Is no longer present syncing is complete 6C After syncing is completed close iTunes to eject all iPads STEP 7 Remove the USB cable from the port on the right side panel of the cart NOTE iPad devices will not sync and charge simultaneously Once the sync process is complete the Tablet Cart system will automatically being charging the devices once the laptop is disconnected from the cart STEP 8 Lock the tambour doors on the front of the unit for security Page 12 724 746 5500 blackbox com Chapter 4 Using the Tablet Cart 4 Using the Tablet Cart 4 1 Loa
7. blet Cart should only be used for storing securing syncing TAB16CS and TAB32CS models only transporting and charging iPads or tablets e Misuse incorrect operation or inadequate repair of the Tablet Cart will void the warranty Page 5 Table of Contents Table of Contents Te Spedtieations E 7 POM A NIMIRUM UE 8 amnes ae een enge Balearen 8 PM IU a a ae He ana EE E E E teafeed Geen aahaeina ua ie bande nanan EN 8 2 2 1 Tablet Cart Body emocione ida 8 2 2 2 WAY SOUS tips 8 2 2 3 Laminate Top ineaca EEUU 8 2 2 4 Charging and Syncing System Operation sssssssssssssssseeeeeeeen eene 8 2 2 5 Redundant Overload Protection cccccccccecccesceeeeeeeseeeeeeecseceeeeeeeeseeceeseesescesceeseeseeseeesieseeeseesesesiesieseeteeees 9 22 6 A O id cios 9 2 27 Handle Assembly sse E E E enter nnne nnn 9 2 2 95 II Access Panels oodd eiut dude LIU ILU IU eee eco pase cee 9 picada 10 3 Configuration and Setup ste ertt dn redet aee een announces can tri eeu teg rede 11 4 Using the Tablet Cala ete el ete e dete cbt adda necks e ret lets d vet adero a aE Eure denne 13 41 Loading your iPads into the Tablet Cart irte end 13 4 2 Power on the Tablet Cart etse e rte rera nn leiten ae 14 4 3 Moving Your G rtnereien 14 4 2 Lockin
8. d the QwikLink system will automatically return to charging mode until you manually turn the power switch on the left side panel of the cart to the OFF position ul Close and lock the tambour doors 4 3 Moving Your Cart 1 Be sure to turn the power switch OFF and unplug the cart from the wall before moving 2 Release the caster brakes CAUTION The cart should only be moved by adults CAUTION Be sure to lock the doors of the carts to avoid theft 4 4 Locking Your Cart Close the tambour doors and lock via padlock customer supplied Page 14 724 746 5500 blackbox com Chapter 5 Troubleshooting 5 Troubleshooting 5 1 Common Problems The following paragraphs describe procedures and Tablet Cart guidelines intended to provide assistance in finding and correcting potential malfunctions with the Tablet Cart e Make sure that the Tablet Cart is connected to a qualified 115 VAC power outlet and the cart s power switch is set to ON e If the Pads loaded in the cart are to be synced ensure that a computer running iTunes is connected to the cart s USB port e The cart automatically detects the presence of a syncing computer connected to it and switches the iPads to their syncing mode If no syncing computer is connected the iPads are set to their charging mode NOTE After syncing iPads for 4 hours without disconnecting the syncing computer the cart will automatically switch the iPads to the charging mode e Depending on t
9. d connect another iPad to the same channel to determine if the cart or iPad is at fault e The following message has been reported by iTunes when syncing an iPad Verify that the library being synced to is the same as the library previously used 5 2 Contacting Black Box If you determine that your Tablet Cart is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box Technical Support at 724 746 5500 or info blackbox com Page 15 Chapter 5 Troubleshooting Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem any particular application that when used appears to create the problem or make it worse 5 3 Shipping and Packaging If you need to transport or ship your Tablet Cart e Package it carefully We recommend that you use the original container e If you are returning the unit make sure you include everything you received with it Before you ship for return or repair contact Black Box to get a Return Authorization RA number Page 16 724 746 5500 blackbox com NOTES Page 17 NOTES Page 18 724 746 5500 blackbox com NOTES Page 19 Black Box Tech Support FREE Live 24 7 Tech support the way it sh
10. ding your iPads into the Tablet Cart 1 Unlock the tambour doors if a padlock not included has been added for security 2 Locate the external power switch on the left side panel of the cart and verify the switch is in the OFF position To eliminate any arcing the power switch should be in the OFF position when iPads are being plugged in and prior to plugging the cart into the wall receptacle 3 Unplug the iPads from their sync cables as shown in Figure 4 1 and distribute to your users Figure 4 1 Sync cables in cart unplugged from iPads 4 When iPads are no longer needed insert them back into the trays and plug them into the sync cables Be sure to have the cart unplugged from the wall at this time 5 Once all of the iPads are plugged in plug the cart into a wall outlet designated by your IT professional Page 13 Chapter 4 Using the Tablet Cart 4 2 Power on the Tablet Cart 1 Turn the power switch on the left side panel of the cart to the ON position iPads will automatically being charging 2 To sync your iPads plug your laptop into the USB port on the right side panel of the cart with the supplied USB cable 3 Open iTunes and a list of your iPads will begin to appear on the screen The iPads must be plugged in to the syncing cables within the cart for this process to occur 4 After the spinning icons have disappeared from the iPad list syncing is complete and the laptop can be unplugged Once the laptop is unplugge
11. ease read these operating instructions carefully They contain important advice concerning the use and safety of your Tablet Cart The Tablet Cart must only be used for its intended purpose in accordance with these operating instructions Any misuse of the product will void the warranty e The Tablet Cart must ONLY be connected to a 120 VAC 15 or 20 amp power outlet e The outlet should be a dedicated outlet to the cart and should never be plugged into an extension cord e The cart must always be used by adults or with close adult supervision e Do not plug the Tablet Cart in if the switch receptacle s or power cord has been damaged All electrical components on this product must be repaired by a qualified electrician e Inadequate repair can create significant hazards to users and is not covered by warranty e NO LIQUIDS should be in or around the Tablet Cart environment e For your safety we recommend that a qualified electrician test the circuit you will be plugging the Tablet Cart into The circuit should be checked for ground integrity and appropriate branch circuit protection e The Tablet Cart ground prong must be present for safe operation If the plug is damaged or if the ground prong has been removed it should be replaced by a qualified electrician e The use of the Tablet Cart including plugging or unplugging iPads or any other tablets and plugging or unplugging the Tablet Cart must be done with close adult supervision e The Ta
12. g Your Carl seien ehe iii ke 14 5 WMOUBIESMOOUUING u rennen ae een 15 Bil COMMON Probe EPUM 15 5 2 Contacting Black BOX poeta e E oia 15 5 32 SNIBDING ANd PACK AI CE 16 Page 6 724 746 5500 blackbox com Chapter 1 Specifications 1 Specifications Capabilities TAB16C TAB32C Power TAB16CS TAB32CS Power and Sync Current Draw for Each iPad 2 1 A 5 VDC power current level determined by each iPad Maximum AC Current Draw TAB16C TAB16CS 4 A TAB32C TAB32CS 8A NOTE Additional peripheral devices will increase the amount of current draw per cart Size Exterior excluding handle 37 9 H x 30 3 W x 26 3 D 96 2 x 76 8 x 66 7 cm Exterior including 1 handle 37 9 H x 35 3 W x 26 3 D 96 2 x 89 5 x 66 7 cm Estimated skid size on all carts 44 H x 32 D x 36 W 111 7 x 81 3 x 91 4 cm Product Weight TAB16C 145 lb 65 9 kg TAB16CS 150 lb 68 2 kg TAB32C 155 lb 70 5 TAB32CS 160 Ib 72 7 kg Weight including packaging TAB16C 175 Ib 79 5 kg TAB16CS 180 Ib 81 8 kg TAB32C 185 lb 84 1 kg TAB32CS 190 lb 86 4 kg Page 7 Chapter 2 Overview 2 Overview 2 1 Introduction Designed for schools government training facilities and corporate environments the Tablet Cart TAB16CS or TAB32CS provides a safe and easy way to store transport charge and sync iPads The cart not only provides a secure storage point but it also charges and has an opt
13. he capacity of the Tablet Cart it can include one or more controller board assemblies located on the rear e Each controller board assembly is equipped with a blinking red status LED For each controller assembly observe the status LED to verify that the cart is set to the correct mode sync or charging The blinking rates are described in Table 5 1 Table 5 1 Status LEDs Blink Rate Blinks Burst Description 2 Cart controller is in the iPad charging mode 4 Cart controller is in the iPad syncing mode 1 Cart is in the idle mode Under normal operation only the charging mode or syncing mode should be active Idle is a default mode to indicate a possible controller malfunction or failure to select one of the two other modes e Carts with more than one control assemblies If the first controller works as described but subsequent controllers to the right of the first controller do not insure that all the controllers are connected to each other with a CAT5 cable e The cart has the ability to detect a current overload present on each iPad connector It will individually turn off the power to an iPad that is drawing an excessive amount of current After an overload detection the cart tries to reconnect power to the overload channel every 30 seconds To the user an overload condition will be seen as the iPad not being charged or able to sync If the condition remains for approximately five minutes after detection remove the iPad an
14. ing hardware e This user s manual TAB32C e Tablet Cart with power capability accommodates 32 Pads or other tablets e 1 set of keys e 1 handle with mounting hardware e This user s manual TAB32CS e Tablet Cart with power and syncing capability accommodates 32 iPads or other tablets e 32 sync power cables e 1 set of keys e 1 handle with mounting hardware e This user s manual Page 10 724 746 5500 blackbox com Chapter 3 Configuration and Setup 3 Configuration and Setup STEP 1 Unpack the cart 1A Unpack the cart and set aside packaging material until unit has been completely set up and is fully functional NOTE The power switch on left cart side panel must be in the OFF position before plugging the Tablet Cart into a wall receptacle 1B Open and inspect the cart to verify all doors and locks are operating properly NOTE Do not plug the cart into wall outlet until all configurations and setup are complete 1C Open the tambour doors on the front of the cart NOTE You will need to supply a padlock if you choose to secure the cart STEP 2 Configure your laptop 2A Configure iTunes on the laptop that will be used with the cart NOTE The laptop is not included with the cart 2B iTunes is designed to automatically scan for new software updates for iTunes and any iPads plugged in to the laptop equipped with iTunes This feature may cause issues with syncing multiple iPads at once 2C To a
15. ional syncing feature to keep all users updated on the latest software programs and files Personal computer devices such as the Nook Kindle e readers and many other personal devices that charge through a USB connection can also be charged and synced as long as the syncing computer has compatible syncing software for the devices Those using wireless environments to transfer data will only need the TAB16C or TAB32C The Tablet Cart is available in capacities of 16 and 32 The TAB16C and TAB32C will provide charging only while the TAB16CS and TAB32CS provide charging and sync capabilities They accommodate up to 16 or 32 devices The sync port on the side of the cart TAB16CS and TAB32CS allows one computer to be used to update the entire cart of tablets charge sync models only Hinged shelves open easily to feed power cables through and close tightly with protective foam to keep cords from moving once in place Plus locking tambour doors keep contents secure 2 2 Features 2 2 1 Tablet Cart Body e Venting design on side and rear panels allow for natural convective airflow to aid in cooling when doors are closed and lateral airflow when doors are open e Includes 2 5 swivel foot brake casters and 2 5 rigid casters to provide easy maneuverability throughout a building e A three point lock on the rear door limits access to the electrical components and cables so IT configurations remain secure e The cord winders located on the handles
16. ould be EN i W Great tech support is just 30 seconds away at 724 746 5500 or blackbox com BLACK BOX About Black Box Black Box provides an extensive range of networking and infrastructure products You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free live 24 7 Tech support available in 30 seconds or less Copyright 2012 Black Box Corporation All rights reserved Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any third party trademarks appearing in this manual are acknowledged to be the property of their respective owners TAB16C version 1 724 746 5500 blackbox com
17. tos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada Page 4 724 746 5500 blackbox com Safety Instructions Safety Instructions Pl
18. uency Interference Statements This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le Reglement sur le brouillage radio lectrique publi par Industrie Canada Page 3 N In OM Statement strucciones de Seguridad Normas Oficiales Mexicanas Electrical Safety Statement 1 2 3 4
19. void scanning choose Preferences from your iTunes menu On the General tab uncheck Check for new software updates automatically STEP 3 Configure each iPad to work with your laptop 3A Individually connect the iPads to the laptop you will use with the cart 3B Manually open iTunes and select your iPad if the program does not open on its own 3C You may be requested to complete the naming and registration process for your iPads Please do so at this time 3D Choose the Summary tab for your iPad unit 3E Under the Options window complete the following 3F To activate iTunes and start the syncing process enable Open iTunes when this iPad is attached 3G To allow for optimal control of synced media choose Sync only checked songs amp videos 3H Disable the Manually manage music and videos function so that you will need to manually drag music and videos to the individual iPad 31 The remaining tabs will allow you to choose your desired programs to sync to your iPad 3J Choose the Sync or Apply icon The Sync icon will revert to Apply and Cancel icons when sync settings are adjusted NOTE Complete STEPS 3A 3J for each individual iPad to be used within the cart Page 11 Chapter 3 Configuration and Setup STEP 4 Now that each iPad is configured slide the iPads into the trays within the cart as shown in Figure 3 1 Figure 3 1 Sliding an iPad into a tr
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