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Belkin Server LH 4 User's Manual

1. Mouse Port Keyboard Port Monitor Port Power Connectors Figure 9 1 Rear View of LH 4 LH 4r If you have an uninterruptible power supply UPS refer to the instructions supplied with it Install and turn on the UPS NOTE If you have installed your HP NetServer LH 4r into a rack refer to the Rack Cabling Reference for the HP NetServer LH 4 LH 4r for instructions on how to cable the NetServer to external connections 61 Chapter 9 Connecting the Monitor Keyboard Mouse and UPS The HP NetServer performs a diagnostic test when it is connected to an external power source and then performs another test when the power switch is turned on If an error condition occurs note any error code appearing on the front panel then refer to the troubleshooting section in Chapter 12 62 Chapter 10 Configuring the NetServer 10 Configuring the NetServer The HP NetServer Navigator CD ROM is shipped with your NetServer You will use this CD ROM to configure your NetServer Contents of the NetServer Navigator CD ROM The Main Menu of HP Navigator directs you to modules where you can perform configuration tasks or access online system documentation The menu buttons for these modules are as follows Readme File e Configura
2. 84 Configuring an ISA Non Plug and Play Board sesnnnnenennnnnn 85 11 HP Information Assistant unnsssnsssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 89 Using Information Assistant suussss4nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 89 E 89 Finding Informatora aa a aa aa a a aa dah nr rana 89 Copying and Printing Information 444444440Hsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 90 Installing HP Information Assistant Software 91 Installing from the CD ROM 244444400nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 91 12 Troubleshooting 44ss4422440000000nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 93 Troubleshooting Tools 2 4444444440000nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 93 DiAQTOGIS ve ieee 225 u een anne 94 Common Installation Problems 44444444000nnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 95 Troubleshooting Sequence uuumnsnnennnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 96 If the System Does Not Power On uussssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 97 If the System Powers On but Fails POST Power On Self Test 98 If the System Passes POST Power On Self Test but Does Not Function98 Error Messages uus444444444nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 99 POST Error CodeS a a ata raaa aa aaa aaa aea eaaa aai Ca
3. Install rack nuts at glo holes 9 and 13 up f o lio from base line f Sy Bilo i o ollo p Ae RAPI A i Sadol 2 N PU a al e PLY pilo R ll N I Q Qe 2 o Top is at p Ra wi 8 EIA 3 cl w i N BG Install rack nuts at ls units from amp En holes 11 and 15 lt e o base line gt lt ee a from base line Sie Qs 4 SS Bl ae lo If R N el RN E 4 SS o a 4 x Install rack nuts at Template X holes 6 and 19 up e all XN from base line _ u Eo N Cy Base line Figure 8 3 Marking the Columns for Rack Nuts 49 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Installing Bar Nuts The bar nut is a two hole metal bar used to secure the mounting flanges of the slide to the rack columns All four mounting brackets on the slides attach behind the outside faces of the columns using bar nuts Use the template or if you no longer have it count and mark the 20th and 22nd holes up from base line on each column These holes correspond to the bottom hole of the eighth EIA unit and the middle hole of the Tth EIA unit above base line see Figure 8 4 B A N KT E Q ey E 2 BIS E IL ZE ay EAT PATTI ATI ATA IA IIA 008608 3 Top N 8EIA units N za from base line Slide mounting from base line all four columns E Base line Figure 8 4 Marking the Rack Column
4. Error Message Utility Lets you view descriptions of errors that occur during the Power On Self Test POST and tells you how to handle the errors Event Log Report Utility Describes server management events and lets you review a list of errors and other system events For problems with HP TopTools refer to the HP NetServer Management Reference Guide on the HP Web Site at http www hp com DiagTools DiagTools for HP NetServers is a set of off line diagnostic tests including tests for system and processor components memory and storage elements ports and input output devices DiagTools is supplied with NetServer Located on the HP NetServer Navigator the user prepares DiagTools software for use by transferring it to diskette Then the DiagTools diskette is used to restart the server A basic suite of tools checks key NetServer components and a menu of advanced tests is available for in depth testing DiagTools has the capability to test the following components e system board e processors e memory modules e hard disk packs e flexible disks e keyboards e serial ports e parallel ports e video monitor e CD ROM drives DiagTools is an off line diagnostic test series Off line diagnostics do not use the main operating system OS of the HP NetServer The alternate DiagTools OS has far fewer features than the full fledged OS Thus its capabilities are limited to a set of basic tests and a series of advanced tests In addit
5. Figure 5 2 Memory Cage 4 Unseat each memory board with the release clips and remove the two boards see Figure 5 3 24 Chapter 5 Installing Additional Memory 7 N amp 7 UM INN NN lo Ce hj AN ll Figure 5 3 Removing Memory Boards 5 At your work station make sure you are protected from static electricity Install the DIMMs see Figure 5 4 a Remove a DIMM from its container handling the module by its edges Lay it on an anti static surface b Choose the socket into which you will install a DIMM DIMMs are installed four at time two per board DIMMs must be TSOP 50 ns 64 or 256 Mbytes with no size mixing per bank DIMMs are installed starting at Jl and proceed to J8 c Spread the two latches on the socket outward d Align the notches on the DIMM with the keys on the socket e Holding the DIMM at 90 degrees to the system board press the DIMM fully into the socket until the latches close If the clips do not close the DIMM is not inserted correctly 25 Chapter 5 Installing Additional Memory Figure 5 4 Inserting DIMM Into Memory Board 6 Repeat step 5 to install all of the DIMMs for your memory configuration 7 Reinstall the memory boards Memory A and Memory B need to be identical so they are interchangeable in their sockets 8 Close the memory cage cover and tighten the screw 9 Replace th
6. Locks system to prevent unauthorized use DC Power Switch and indicator light y o Turns the NetServer on and off This switch is behind the protective door on the front panel Push once to turn on again to turn off To disconnect the NetServer from AC power remove the AC power cord from the power supply cage on the rear RESET Resets the NetServer from internal ROM This switch is behind the protective door on the front panel Keyboard lock and indicator light Locks system keyboard to prevent unauthorized use Chapter 2 Controls Ports and Indicators Status screen Reports various types of system status The buttons below the screen control these menu functions Return to a previous selection Select a menu item se Reserved for future use a SY Scroll down or up lt lt gt NOTE At the time of this printing the Status LEDs were not enabled If you register for the Proactive Notification Service HP will notify you via e mail when the next firmware version is ready to download and use See Appendix E Service and Support for more details Status LEDs Indicates various types of system status O Green Normal operation O Yellow Abnormal operation Red Problem detected O Table 2 2 Front Panel Menu as Shown on Status Screen System Information Reports system hardware det
7. install the DIMMs see Figure 5 4 a Remove a DIMM from its container handling the module by its edges Lay it on an anti static surface b Choose the socket into which you will install aDIMM DIMMs are installed four at time two per board DIMMs must be TSOP 50 ns 64 or 256 Mbytes with no size mixing per bank DIMMs are installed starting at Jl and proceed to J8 c Spread the two latches on the socket outward d Align the notches on the DIMM with the keys on the socket e Holding the DIMM at 90 degrees to the system board press the DIMM fully into the socket until the latches close If the clips do not close the DIMM is not inserted correctly 7 Repeat step 6 to install all of the DIMMs for your memory configuration 28 Chapter 5 Installing Additional Memory 8 Reinstall the memory boards Memory A and Memory B need to be identical so they are interchangeable in their sockets 9 Close the memory cage cover and tighten the screw 10 Carefully reinsert the System board assembly into its guides and reseat it into its socket by returning the retain clips flat 11 Reconnect cables and power cords to the of the NetServer 12 Replace the cover 2 see Chapter 3 Removing and Replacing Covers and return the NetServer into the rack 29 6 Installing Mass Storage Devices The NetServer chassis has space for two hot swap mass storage shelves and is shipped with a single hot swap mass storage cage If
8. previous topic viewed Clicking this button more than once backtracks through topics in the order that you viewed them You can also navigate between topics by using hot spots and by using the History button to revisit previously viewed topics For example e Jump to other topics Click on hot spots in graphics and text that link to other topics or to more information about the current topic Hot spot text appears as bold green text Identify hot spots on graphics by moving the pointer over the graphic When you point to a hot spot the pointer changes to a hand e Return to any previously viewed topic by choosing History from the Topic menu As you view topics Information Assistant keeps a record of where you have been The History button displays a list of the topics you have viewed starting with the most recent Select any topic from this list to return to it Copying and Printing Information You can copy topic text in Information Assistant for use in other applications such as word processors by copying text onto the Windows Clipboard and pasting the text into any Windows application 80 Chapter 11 HP Information Assistant To print topics in Information Assistant use one of the print options on the File drop down menu You can choose to print the current topic or all of the topics in a product book After selecting the print option the Windows Print dialog box appears Print options vary with the capabilities of y
9. tape drives 31 Tested Products List 31 thermal damage 44 TopTools 84 troubleshooting basics 85 error messages 89 finding the problem 85 tools 83 U Ultra2 hot swap hard disk drives 31 upgrades fan assembly 43 mass storage 31 power supplies Redundancy Kit 43 utilities Setup 64 76 Symbios Configuration 64 119 Index V ventilating fans 44 ventilation 34 version of NetServer pedestal illustration 45 rack illustration 45 version of rack how to determine type 1 48 W WARNING Lift NetServer with two people 55 Warranty 113 weight and dimensions 102 120
10. Accessory Boards Remove cover 1 from the NetServer See Chapter 3 Removing and Replacing Covers To install accessory boards 1 Read the documentation included with each accessory board Follow any special instructions and installation recommendations Some boards have Chapter 4 Accessory Boards preferred slot locations If not consider the boot order see Figure 4 3 when choosing the accessory board socket in which to install the board Slot 1 16 bit ISA or 32 bit PCI Slot 2 32 bit PCI Slot 3 32 bit PCI Slot 4 32 bit PCI Slot 5 32 bit PCI Slot 6 32 bit PCI Slot 7 64 bit PCI Slot 8 64 bit PCI Figure 4 3 Accessory Board PCI and ISA Slots Boot order for PCI controllers is determined by slot location The system searches for a bootable device in the following order a IDE CD ROM drive with a bootable CD ROM b Flexible disk drive with a bootable flexible disk c Embedded SCSI controller or HP integrated NetRAID controller d PCI boards in slots in the following order 8 7 6 5 4 3 2 1 This boot order can be changed using the Setup utility press F2 during the boot process 2 Remove the slot cover for each slot to be used and store it for future use If you are installing any full length PCI boards also remove the accessory board
11. Cables used with this device must be properly shielded to comply with the requirements of the FCC For Products Labeled Class A This equipment has been tested and found to comply with the limits for Class A digital devices pursuant to Part 15 of the FCC Rules These limits are designed 103 Appendix C Regulatory Information to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at their own expense CD ROM CD ROM Electrical Safety Statement E WARNING To prevent fire or shock hazard do not expose the unit to rain or moisture To avoid electrical shock do not open the cabinet Refer servicing to qualified personnel only CD ROM Laser Safety Statements CAUTION This CD ROM mass storage system contains a laser system and is classified as a Class 1 Laser Product under a U S Department of Health and Human Services DHHS Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968 To ensure proper use o
12. For all service and support information see the HP NetServer Warranty and Service Support Booklet included with your product 115 Index A accessory boards installation 17 ISA non Plug and Play 75 76 PCI vs ISA connectors 17 tested with NetServer 19 B boot order 20 C CAUTION avoid shock hazards 86 damaging hard drives 37 don t leave drive spacers out 34 don t leave filler panels out 34 don t mix HVD and LVD hard disks 33 don t ship in rack 2 extend anti tip foot 12 insert drive modules slowly 39 leave covers in place for cooling 85 leave covers on for cooling 44 Lift NetServer with two people 46 need working fans behind power supplies 44 NetServer covers are heavy 10 14 NetServer is heavy 46 open the disk ejector handle gently 38 processor overheating 44 85 remove drive modules slowly 41 static electricity 37 take care with light pipes on drive modules 39 configuration hard disk drives 34 ISA non Plug and Play boards 75 76 connecting to AC power inrush current precautions 7 Contents Checklist 1 Converting LH 3 to LH 3r 2 cooling 44 Covers 9 removing LH 3 9 removing LH 3r 11 replacing LH 3 11 replacing LH 3r 15 D disk drive installing 37 NetRAID 41 removing 41 SCSI address configurations 34 DMA channel 76 DMA resources 76 drive spacer 34 38 drive types supported 32 33 drives installing 34 E error messages 89 POST codes 89 F
13. N Sy Q N Qu ps Ay 8 a bed a By a su N x Q Q AN R Q Q S a UN TEE RE TEE TE Mounting flanges Figure 8 6 Positioning the Slides NOTE The slide members cannot be removed 1 Hold the slide so the slide members extend out the front of the rack 2 Insert the slide front and rear mounting flanges between the column and bar nuts Press the slide firmly against each rack column see Figure 8 7 52 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Insert mounting flange of slides 0 lt lt between 0 bar nut and 0 O rear side of 0 S column face 0 O O f Q O Q Press slide tightly against 0 column and 0 S tighten 0 O screws to 0 O hold slide 0 1 Q in place Q Q Figure 8 7 Securing Slide to the Rack Column 3 Tighten both screws into the mounting flanges of each end of each slide 53 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Installing the NetServer The following steps require lifting the NetServer and securing it to the slides installed in the rack E WARNING Extend the anti tip foot from the front of the rack and lower all leveler feet to stabilize the rack before mounting rack components Failure to use the anti tip foot and leveler feet could result in serious injury 1 Lower the four rac
14. Setup utility to change other settings such as IRQs or MP specification settings or boot order 6 Press the F10 function key to save and exit 7 In the Setup Configuration dialog box press the Enter key to answer yes to the question Save configuration and exit now The NetServer will reboot For complete information on HP NetRAID see the Integrated HP NetRAID Configuration Guide Symbios Configuration Utility If you need to verify or modify SCSI host adapter settings or if you need to low level format SCSI disks or verify SCSI disk media run the Symbios Configuration utility as follows Turn on or reboot your system During system start up or reset when the message Press lt Ctrl gt lt C gt to start Symbios Configuration Utility appears press the CTRL and C keys at the same time 74 Chapter 10 Configuring the NetServer Use the arrow keys to move the cursor press ENTER to select an option and press ESC to exit 1 To change adapter settings e Select an adapter from the list in the Main Menu e Select Adapter Setup This option configures the SCSI ID setting and other advanced adapter settings 2 To format a hard disk or change hard disk parameters e Select an adapter from the list in the Main Menu e Select Device Selections e Select the hard disk to format e Select format menu option For more details including default settings refer to Information Assistant on the HP NetServer
15. The following steps describe how to attach the slides to the columns 1 Remove hex nuts and lock washers securing the removable mounting flange to the slide Save the hex nuts and lock washers 2 Hold the slide so the slide members extend out the front of the rack see Figure A 5 2 Insert two screws through the front column and start the screws in a bar nut 1 Note the removable mounting flange has been removed EEES EES NEES REITER 500660 Sb 0bb0bbo bobb bo bbo bbo boob Ss Fo Y Ebob obbo fY 0600500560 6b 050000 5b 0bb05b0bb 050 4 Insert the slide in place behind the column face but in front of the bar nut lt gt Figure A 5 Attaching the Slides E 3 Use hex y nut and N lock washer E to fasten E slide to E inside face Sho Foo So bobo 65605 066060050060 abb05b0bb060 050 SHO Tha Tha dhosdo ds odhodhodsodseddoo C 3 Insert the slide fixed mounting flange between the column and bar nuts Press the slide firmly against the front column see Figure A 6 97 Appendix A Installing the NetServer in an HP Systems Rack O VO O O Insert Vo mounting 0 flange of slides z between bar nut and 2 wr rear side of DO column face GP 0 Vo Press slide O tightly against O column and Vo tighten O screws to O hold slide Vo in place Q Figure A 6 Securin
16. categories If the documentation for the board does not discuss some of these resources they may not be required and need not be reserved 2 Turn on power to the NetServer and display monitor 3 When the message Press lt F2 gt to enter SETUP appears on the display monitor press the F2 function key 4 Ifa password has been set provide it when prompted 5 When the Setup Utility menu is displayed use the left and right arrow keys to select the Configuration menu 6 Use the up and down arrow keys to highlight ISA non Plug and Play Devices and press ENTER to select that submenu 7 Use the up and down arrow keys to highlight Memory Resources and press ENTER to select that submenu 8 Use the up and down arrow keys to highlight the memory block that corresponds to the memory range required for the ISA board you are installing and press the or key on the keypad to reserve it If the memory range required for a board spans two or more blocks shown on the screen reserve all blocks required by the board If the memory range required for the board is less than one block select the whole block that contains the range 9 When all the necessary memory blocks are reserved press ESC to return to the ISA non Plug and Play Devices submenu 10 Use the up and down arrow keys to highlight the DMA Resources item and press ENTER to select that submenu 76 Chapter 10 Configuring the NetServer 11 Use the up and
17. circuit with one NEMA ABI class 14B breaker for each 16 amp Power Distribution Unit PDU e In Europe Fora single NetServer in a rack use a 15 amp minimum circuit with one IEC MCB C type breaker for each 16 amp PDU For multiple NetServers in a rack use a 15 amp minimum circuit with one IEC MCB D type breaker for each 16 amp power distribution unit Each 16 amp PDU can accommodate a maximum of two NetServers When the proper power supply is available connect the NetServer to the AC power source Power On Tests The NetServer runs a set of diagnostic tests when it is first connected to a power source If the NetServer passes the tests you will see HP NetServer LH 4 If the NetServer does not pass the tests you will see lt error code gt Display now Press Enter to view the error message Write the error message down and refer to POST Codes in Chapter 12 Troubleshooting 3 Removing and Replacing Covers The NetServer has three removable cover panels e Cover 1 covers the side where the I O board is located e Cover 2 covers the area above the system board assembly e Cover 3 covers the side where the processor and memory cages are located The following sections describe removing the covers from the LH 4 and LH 4r WARNING Before removing covers always disconnect the power cords and unplug telephone cables Disconnect the power cords to avoid exposure to high energy level
18. copy of your current system hardware configuration or load a previously saved configuration This method saves time when configuring multiple identical systems Select Replicate on the Configuration Assistant menu HP Management Solutions HP Management Solutions is a comprehensive suite of utilities applications and built in features to manage multiple servers locally or from remote locations If you are unfamiliar with these products or concepts e Go to the Management Web site on the HP Web Site at http www hp com to view information on HP TopTools and all server management options for your NetServer e Read the HP NetServer Server Management Reference Guide included with your NetServer This guide covers TopTools and all other server management utilities and options for the NetServer e View demonstrations of HP Remote Assistant and other third party management applications On the HP NetServer Navigator CD ROM select HP Management Solutions on the Main Menu and then select Execute HP Management Solutions Demonstration TopTools for Servers HP TopTools for Servers is new browser based management software that provides remote administration and monitoring of critical server components TopTools provides vital information for the fastest troubleshooting and proactive management of NetServers Processors memory storage and NICs are a few examples of the components managed by TopTools 70 Chapter 10 Configuring the N
19. for the person who installs administers and troubleshoots network servers Hewlett Packard Company assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Contents 1 Introduction uuuuseuennnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 1 Verifying GontentS 2 2 22 added rear 1 HP NetServer LH 4 Installation Procedures u444040ssnnnnn nn 2 HP NetServer LH Ar Installation Procedures 4ssnnnn nennen 2 HP NetServer LH 4 to LH Ar Conversion Kit 2 2 Controls Ports and Indicators 2222222220000000000nnnnnnnnnnnnnnnnnnn ann 4 FrontP ae O AO 4 Rear Panel Controls Ports and Indicators ooooonncnnnnnicccoccoccconnnconananaann cnn 8 Connecting the NetServer to AC Power uuusssssssssssnnnnnnnnnnnnnnnnnnnnnnn nacos 9 Power ON Tesi it 10 3 Removing and Replacing Covers uuunnassnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 11 Removing the HP NetServer LH 4 Covers uuunnsssssnnsnnnnnnnnnannnnnnnnnnnnnnnnnnn 11 BeZzelat A A des 11 A A a te eee 12 COVER ey ae nee as N ee ales ae A 13 OVEN Bra teen cilia alten elses Meer tle N o In 13 Replacing the HP NetServer LH 4 Covers coooocccccccccconoconanonnnconnncnnnnnnn ocn cnnnnnos 13 Removing the HP NetServer LH 4r CovelrS cccccccseceeteeeeeeeeeeesteneeeeeees 14 Bezels an Cen Ni
20. hard disk drives 31 M mass storage 31 memory installing 23 memory range 76 memory resources 76 Monitor Port 6 Mouse Port 6 N Navigator Configuration Assistant 64 Installation Assistant 64 Readme file 64 118 Index NetRAID 41 Assistant 66 68 86 configuration 66 68 86 non hot swap shelves 31 P Parallel Port 6 PCI board slots 17 Ports 6 POST error codes 89 Power supplies 6 Power supply cage 6 Power Switch 4 Power on Tests 8 R Rack removing LH 3r from the rack 14 Rack conversion 2 RAID 41 66 68 86 Readme file 64 Rear Panel controls 6 Remote Management 6 Redundancy Kit fan assembly 43 Power supplies 6 43 Remote Management 6 17 removing a drive spacer 38 removing a filler panel 37 removing covers cooling issues 44 RESET 4 resources system 76 S safety lift with two people 46 55 prevent rack tip over 46 54 reduce lifting weight 46 SCSI addresses 34 address 7 32 33 in primary hot swap mass storage cage 32 non hot swap shelves 32 SCSI configurations 34 SE SCSI connectors 17 SE SCSI devices 31 Serial Port A 6 Serial Port B 6 Setup utility 64 76 reserving resources for ISA boards 75 Site preparation environmental considerations 101 inrush current precautions 7 Software licensing 113 software product license agreement 113 Status LEDs 4 Status Screen 4 Symbios Configuration utility 64 system resources 76 T
21. is secured to the NetServer Use the rack template to locate the mounting holes see Figure A 3 1 Install the z bracket rack nuts on the right rear column holes 9 and 13 counted up from the base line Install rack nuts at ED holes 9 and 13 up ik from base line ik Template El E 5064 gt al Install rack EE 3T E e st 15869 a DIR nuts 11 and DIN 73 lus s ok a 15 holes up uk from base line o Shodhodhodsodos best ES Install rack nuts at holes J 6 and 19 up from base line 3 Base line a C godbodbodhodbockadhs Sho shos bosso bo 6 Figure A 3 Installing Rack Nuts 95 Appendix A Installing the NetServer in an HP Systems Rack Installing Bar Nuts The bar nut is a two hole metal bar used to secure the mounting flanges of the slide to the front columns see Figure A 4 O Place bar nut y behind outside face of column VO ES G a Start two screws VO in bar nut but do O not tighten Figure A 4 Installing Bar Nuts 1 Hold the bar nut behind the outside face of the front column at the slide screw holes marked earlier Start but do not tighten two screws through the face of the into the bar nut 2 Install the bar nuts on both front columns 96 Appendix A Installing the NetServer in an HP Systems Rack Attaching the Slides
22. m me type ou d un type quivalent recommand par le constructeur Mettre au rebut les batteries usag es conform ment aux instructions du fabricant Notice for EU 105 Appendix C Regulatory Information DECLARATION OF CONFORMITY per ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 5301 Stevens Creek Blvd Santa Clara CA 95052 USA declares that the product Product Name Network Server Model s LH 4 and LH 4r Product Options All conforms to the following Product Specifications Safety TEC 950 1991 Al A2 A3 EN 60950 1992 Al A2 A3 EMC CISPR 22 1993 EN 55022 1994 EN 50081 1 1992 Generic Emission EN 50082 1 1992 Generic Immunity TEC 801 2 1991 4 kV CD 8kV AD TEC 801 3 1984 3V m TEC 801 4 1988 0 5 kV Signal Lines 1 kV Power Lines FCC Title 47 CFR Part 15 Supplementary Information 1 The product was tested in a typical configuration with Hewlett Packard peripherals 2 Models were configured with a network interface board and shielded twisted pair cable 3 The product complies with Part 15 of the FCC rules Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation The product herewith complies with the requirements of the following directives and c
23. o NetServer Do o 2 Do not remove three Cover 3 o screws securing Cover 2 the hinge to the NetServer Figure 3 4 Screw and Cover Locations Remove the two screws that connect the z bracket to the column see Figure 3 5 w Two Screws Fasten NetServer W to Bracket 0 0 0 0 0 0 0 0 Figure 3 5 Removing the Z Bracket to the NetServer 13 Chapter 3 Removing and Replacing Covers After unsecuring brackets pull the NetServer forward from the rack until the lockout device engages with a click CAUTION The NetServer covers are heavy Support them as you remove them and allow room to move them away from the NetServer and for storage when removed from the NetServer Cover 1 Remove cover by unscrewing the thumbscrew and pulling the cover forward to disengage it Lift it up and away from the chassis see Figure 3 6 Cover 2 Remove cover 2 by supporting it with your hand then unscrewing the thumbscrew and pulling the cover forward to disengage it Lift it away from the chassis see Figure 3 6 Cover 3 Remove cover 3 by supporting it with your hand then unscrewing the thumbscrew Pull the cover forward to disengage it and catch it as it falls away from the chassis see Figure 3 6 14 Chapter 3 Removing and Replacing Covers Thumbscrew Y Cover 3 Figure 3 6 HP NetServer LH 4r Covers Replacing the HP NetServer LH 4r Covers CAUTION Replac
24. or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software HP s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step 113 Appendix D Warranty and Software License in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network If your Computer was shipped with a Recovery CD i the Recovery CD and or Support Utility software may be used only for restoring the hard disk of the HP computer system with which the Recovery CD originally was provided and ii if separate EULA s are included with your Computer for any other MS products which are included on the Recovery CD those MS products are subject to the terms of their respective EULA s No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption
25. you need more storage than your configuration allows you can purchase the HP NetServer Mass Storage Upgrade Kit to obtain a second hot swap mass storage cage Like the primary cage the secondary cage can hold up to six low profile Ultra2 hot swap hard disk drives There are two empty shelves in the non hot swap shelf area These shelves can be used to install 3 5 inch or 5 25 inch SE SCSI mass storage devices LUN tape drives or other HP tested accessories Supported Mass Storage Devices NOTE Do not mix high voltage differential HVD driver and receiver devices with with SE LVD or multimode driver and receiver devices on the same SCSI bus I O circuits used by devices with SE LVD Ultra2 or multimode drivers and receivers do not operate at HVD levels and should never be exposed to HVD environments If you mix SCSI SE and SCSI LVD Ultra2 devices system performance will be adversely affected For best performance use only LVD devices The NetServer supports two classes of mass storage devices SCSI devices installed in the two non hot swap shelves next to the CD ROM player and the flexible disk drive and the Ultra2 SCSI hot swap hard disk drives installed in the hot swap mass storage cage If you need additional mass storage capacity you can order a second hot swap mass storage cage Use only high performance Ultra2 hot swap drives in the hot swap mass storage cage You can add any standard non Ultra2 wide single ended SC
26. Boards SCSI A has the following characteristics By default SCSI channel A is connected to the hot swap mass storage cage that was shipped with the NetServer For the HP NetServer LH 4 SCSI A is connected to the right cage for the HP NetServer LH Ar SCSI A is connected to the lower drive cage By default the integrated HP NetRAID subsystem is enabled for SCSIA SCSI B has the following characteristics By default SCSI channel B is connected to the non hot swap devices If you install a second hot swap mass storage cage you can connect it to SCSI B There are two SCSI B connectors one SCSI B connector is designed for the single ended SE non hot swap devices the other SCSI B connector supports Ultra2 LVD drives The two connectors are on the same SCSI bus but are separated electrically by an LVD to SE converter The slow devices on SE are not affected by LVD operation However SE devices and LVD devices cannot share a SCSI ID To resolve a conflict change the SCSI address of the non hot swap device by resetting its SCSI address switches By default the integrated HP NetRAID subsystem is disabled for SCSI B However you may enable the integrated HP NetRAID subsystem on SCSI B If you enable HP NetRAID for SCSI B all non hot swap SCSI devices and all hot swap drives in the second hot swap mass storage cage become part of HP NetRAID If you enable HP NetRAID for SCSI B you cannot use devices with multiple LUNs l
27. D ensure RAID is enabled a b Restart the HP NetServer When you see the message Press lt F2 gt to enter SETUP on the monitor press the F2 function key Refer to the Setup information later in this chapter Select NetRAID enabled and SCSI channel A Included Press the F10 function key to save and exit Answer Yes to the question Save configuration and exit now The NetServer will start up again and HP Navigator will restart Run HP NetRAID Assistant to configure one or more RAID logical drives Select Execute on the Configure Disk Array screen to start the HP NetRAID Assistant For more information refer to the Integrated HP NetRAID Controller Configuration Guide e If you do not want NetRAID ensure NetRAID is disabled by using the Setup utility to disable it 86 Chapter 12 Troubleshooting e If it is a network related error determine if the server has enough memory and hard disk drive capacity Consult your network operating system manual e Verify that all cables and boards are securely plugged into their appropriate connectors or slots e Remove all added options and always change one thing and only one thing at a time e Unplug the power cord wait 20 seconds plug the power cord in again and restart the system If it is a hardware error follow these steps 1 Log users off the LAN and power down the server Disconnect the power cord and unplug telephone cables Remove the
28. DUKT DER KLASSE 1 klassifiziert F r den richtigen Gebrauch dieses Modells die Bedienungsanleitung sorgf ltig durchlesen und als Referenz aufbewahren Falls Probleme mit diesem Modell aufreten die n chste authorisierte Services Verrtetung benachrichtigen Um einen direkten Kontakt mit dem Laserstrahl zu vermeiden soll das Geh use nicht ge ffnet werden 107 Appendix C Regulatory Information E VORSICHT Die Verwendung von anderen Steuerungen oder Einstellungen oder das Durchf hren von anderen Vorg ngen als in der Bedienungsanleitung beschrieben kann gef hrliche Strahlenexpositionen zur Folge haben H p 5E _ CLASS 1 This CD ROM Drive Unit is classified as a CLASS 1 LASER LASER PRODUCT PRODUCT a LASSER The CLASS 1 LASER PRODUCT label is located on the KLASSE 1 top of the drive PRODUKT S Bei diesem CD ROM Laufwerk CDU56S handelt es sich um ein Laser Produkt der Klasse 1 Ein entsprechender Aufkelber mit der Beschriftung LASER KLASSE 1 PRODUKT befindet sich der Obersiete des Ger ts Notice for Japan For Products Labeled as Class B COs Fal See Se tlie VCCI DEE LER 05 AB RRR CI CORB SRR CHEAT SOC ZAMEL TEI CORED VA PTE Ya RER OTR T HAS NOt ARA CEDE WR BORRA Cho GEL ORY BEL TFN Translation This equipment is in the Class B category information technology equipment based on the rules of the Voluntary Control Council for Interference by Info
29. HP NetServer LH 4 LH r User Guide KB Sackano Notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Windows is a registered trademark of Microsoft in the U S and other countries CompuServe is a U S trademark of CompuServe Inc NetWare and Intranetware are registered trademarks of Novell Inc SCO is a trademark of The Santa Cruz Operation Inc Symbios is a registered trademark of LSI Logic Corp Hewlett Packard Company Network Server Division Technical Marketing MS 49EU FQ 5301 Stevens Creek Boulevard P O Box 58059 Santa Clara CA 95052 8059 USA Copyright 1998 Hewlett Packard Company Audience Assumptions The user guide is
30. NetServer Navigator CD ROM 22444s0nnennnnnnnnnnnn 71 Obtaining NetServer Product History 244440400nnnnnnnnnnnnnnnnnnnnnnnnnnnnn 71 El en 72 Viewing the Readme File 4444ussnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 72 Configuration Assistant and Installation Assistant nn 72 Run Configuration Assistant and Installation Assistant 73 Express Configuration uuusssssesnnnnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnn 73 Custom Configuration uuuesssessssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 76 Replicate Configuration uss 444444444nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 78 HP Management Solutions uusssnssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 78 TopTools for Servers uuuussssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 79 Integrated Remote Assistant 44444ssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 80 PCANYWHIERE 32 2 sn 80 NetS6rverUtilitiOS crecio redacta sen 80 User PreferenCeS ooooococccconccccononocnncconnncnnnnnnn cnn cnnnnn nana nn nn cnn narran rn cnn 81 Setup Ulla a ae 81 Contents Symbios Configuration Utility uuusssssssssnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 83 ISA Non Plug and Play Boards Optional ssssnnnennnnnnnnnennnnnnn 84 Reserving Resources for ISA Non Plug and Play Boards
31. NetServer cover 2 Simplify the NetServer configuration to the minimum required a monitor one flexible and one hard disk drive and a keyboard Remove all third party options and reinstall one at a time checking the system after each installation Reconnect the power cord and telephone cables 3 Restart the system If the system does not function refer to If the System Will Not Power On If you get an error message follow the instructions on the screen If the System Does Not Power On Follow these steps 1 Check to ensure that all cables and power cords are firmly plugged into their proper receptacles 2 Check to ensure that all parts of the system are turned on and properly adjusted 3 If the server is plugged into a switched multiple outlet box make sure the switch on the outlet box is turned on 4 Plug a different electrical device such as a printer into the power outlet and turn it on 5 Unplug the power cord wait 20 seconds plug the power cord in again and restart the system 87 Chapter 12 Troubleshooting If the System Powers On but Fails POST Power On Self Test Do one of the following e Ifthe system gives a series of beeps this indicates a system error Contact HP or your reseller e Ifthe system fails POST and an error message displays on the screen see the section Error Messages Ifthe suggested solutions do not solve your problem contact HP or your reseller If the System Pa
32. OM to diskette and run it from diskette Error Messages If you get an error message insert your HP NetServer Navigator CD ROM into the CD ROM drive and press the Reset button on the front of the NetServer An error message utility will automatically display the error message and a possible solution For a complete list of error messages and solutions see the NetServer Information Assistant program on the HP NetServer Online Documentation CD ROM POST Error Codes Refer to this list if error codes appear after the NetServer is powered on Table 12 1 POST Error Codes Code Message 00B00h Missing Microcode Update data block for Pentium II CPU OOBOlh Missing Microcode Update data block for Pentium II CPU 00B10h Failure Loading Microcode Update data block for Pentium II CPU 00Bllh Failure Loading Microcode Update data block for Pentium II CPU 00B20h Defective Microcode Update data block for Pentium II CPU 00B21h Defective Microcode Update data block for Pentium II CPU 00090h DIMM management failure 00080h HP NetServer Management Controller Selftest Failure 00510h IDE Device 0 Error 00100h Keyboard Error 00101h Keyboard Error 00012h Incorrect System Configuration 00011h Date and Time Lost 00300h Flexible Disk Drive A Error 00301h Flexible Disk Drive B Error 89 Chapter 12 Troubleshooting 00801h System Cache Error 00400h CD ROM Error 00500h IDE Device Error 00501h IDE Device Error 00040h Invalid PC Serial Nu
33. OS Drivers and DiagTools e Event Log Reporting Utility Displays all logged server management events Power On Self Test POST errors and other system events e Print or View Information Allows you to print or view the current system configuration including details of which boards are detected in the system and which resources are allocated to the boards e System BIOS Update Utility Allows you to update the BIOS of your NetServer 72 Chapter 10 Configuring the NetServ er Another utility DiagTools provides an easy to use hardware diagnostic for system verification burn in and rapid troubleshooting It must first be copied to diskette and then executed from the diskette User Preferences User Preferences lets you change the language and the system date and time You can also change the language of the BIOS Setup Utility Use the Setup utility to enable or disable the integrated HP NetRAID controller The HP NetServer LH 4 and LH 4r factory default setting enables the integrated HP NetRAID controller for the SCSI A port only For a complete discussion of the HP NetRAID and its channels see the Integrated HP NetRAID Controller Configuration Guide CAUTION If you ever use the Setup F2 utility to reset to system defaults your HP NetRAID configuration that records which HP NetRAID channels are enabled or disable will also be reset to its default value If you change the HP NetRAID configuration i
34. Online Documentation CD ROM ISA Non Plug and Play Boards Optional Reserving Resources for ISA Non Plug and Play Boards If you have installed an ISA non Plug and Play accessory board you must reserve system resources for it Turn on the monitor and the NetServer and start the Setup utility by pressing the F2 key when Press lt F2 gt to enter SETUP appears on the boot screen NOTE Pressing the F2 key when prompted should start the Setup utility For some ISA boards the Setup utility will not start and you must remove the ISA board use the Setup utility to reserve system resources for the ISA board and reinstall the ISA board Use the Setup utility to allocate system resources to the ISA non Plug and Play accessory board 75 Chapter 10 Configuring the NetServer Configuring an ISA Non Plug and Play Board If you installed an ISA non Plug and Play accessory board such as certain modem boards network interface boards or multi port boards in a NetServer you must reserve system resources for the board by using the Setup utility 1 Read the documentation for the accessory board and determine what system resources it requires These resources may include memory range T O port range DMA channel and interrupt IRQ level For some resources there may be one value or several values from which you may select by configuring jumpers or switches on the board A board may not require resources from all of these
35. SI device in the two non hot swap shelves such as removable hard disk drives or tape backups Use the SE connector on the provided cable For the latest list of HP tested products refer to the Tested Products List Help topic on the HP NetServer Navigator CD ROM 31 Chapter 6 Installing Mass Storage Devices Table 6 1 Supported SCSI Devices Location Drive Types Hot Swap Mass 4 2 9 1 or 18 2 GB Ultra2 7200 rpm or 10K rpm Storage Shelves drives up to 35W power consumption Non Hot Swap Mass 4 2 or 9 1 GB Ultra Wide or Single Ended Storage Shelves SCSI Drives 7200 rpm DAT backup systems or Tape Drives DLT DDS autoloader SCSI Addressing NOTE Do not set up any devices with SCSI address 7 This address is reserved for the SCSI controller Hot Swap Drive Cage Addresses The HP NetServer comes with a single hot swap mass storage cage installed In the HP NetServer LH 4 the cage is on the lower right front In the HP NetServer LH 4r the cage is at the lower left front The SCSI addressing scheme associated with the hot swap mass storage cage begins with SCSI address 0 and continues with addresses 1 2 3 8 and 9 You can install a second hot swap mass storage cage Addresses in the second cage are independent of the drive addresses in the primary cage Do not install a narrow SCSI drive in any hot swap mass storage shelves with an address higher than 6 Narrow SCSI is limited to SCSI addresses 0 7 an
36. This warranty statement applies only to sales in Mexico P liza de Garant a Hewlett Packard de M xico S A de C V con domicilios en Guadalajara Jalisco Monterrey Nvo Le n Montemorelos No 299 Calz Del Valle O No 409 Fracc Loma Bonita 45060 4 Piso Col Del Valle Tel 669 95 00 Garza Garc a 76030 Tel 378 42 40 M xico D F Prolongaci n Reforma No 470 Col Lomas de Sta Fe 01210 Delegaci n Alvaro Obreg n Tel 326 46 00 Garantiza este producto por el t rmino de treinta y seis meses en todas sus partes y mano de obra contra cualquier defecto de fabricaci n y funcionamiento a partir de la fecha de entrega al consumidor final En el caso de productos que requieran de ense anza o adiestramiento en su manejo o en su instalaci n a partir de la fecha en que hubiese quedado operando normalmente el producto despu s de su instalaci n en el domicilio que se ale el consumidor 110 Appendix C Regulatory Information CONDICIONES 1 Centros de Servicio Refacciones y Partes Para hacer efectiva esta garantia no podr n exigirse mayores requisitos que la presentaci n de esta p liza junta con el producto en el lugar donde fue adquirido o en cualquiera de los centros de servicio ubicados en los domicilios de la parte superior de esta hoja mismos en los que se pueden adquirir refacciones y partes 2 Cobertura La Empresa se compromete a reparar o cambiar el producto as como las piezas y compon
37. Viewing the Readme File 1 Press the power on button Press the CD ROM drive eject button Place the HP NetServer Navigator CD ROM in the drive and press the eject button again to close the drive Turn the power off wait 10 seconds and turn the power on again If the system fails to boot follow the diagnostic instructions on the screen 2 Gotothe HP Navigator Main Menu If the language needs to be changed select User Preferences and the language you want You can also change the language of the BIOS when prompted 3 Select Readme File The Readme file contains the latest information to help you install your HP NetServer Read it carefully before beginning your installation Configuration Assistant and Installation Assistant HP Configuration Assistant guides you through the steps necessary to configure the NetServer Three methods of configuration are available Express Custom and Replicate HP Installation Assistant guides you through the NOS installation and configures the NOS with the appropriate drivers for the HP bundled configuration Before you run Configuration Assistant and Installation Assistant you may need to run the Symbios Configuration utility and the Setup utility to do the following e Ifyou need to verify or modify SCSI host adapter settings or if you need to low level format SCSI disks or verify SCSI disk media run the Symbios Configuration utility Refer to Run Symbios Configuration utility later in this
38. act your reseller first If you need to get assistance from Hewlett Packard refer to Appendix E for information on service and support CAUTION The NetServer must have its covers in place for proper cooling When you replace a hot swappable item or open the NetServer while it is operating for any other reason do not run it for more than two minutes with the covers off The processor has its own fan and fan baffle and the processor must not run for more than one minute without the fan baffle in place Failure to observe these precautions may result in thermal damage to the NetServer 85 Chapter 12 Troubleshooting Troubleshooting Sequence To troubleshoot an installation problem regarding NetRAID do the following WARNING Before removing the cover always disconnect the power cord and unplug telephone cables Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are short circuited by metal objects such as tools or jewelry e First make sure that the system is configured properly Most system problems are the result of incorrect system and SCSI subsystem configurations The HP NetServer is shipped with the hot swap drive unconfigured for RAID You can configure the hot swap drive or disable NetRAID Do ONE of the following e If you want NetRAI
39. ails and software version numbers Field Replaceable Unit Identifies part and revision numbers for components Information Contrast Adjustment Use the arrow keys to change the LCD contrast for better _readability Chapter 2 Controls Ports and Indicators Rear Panel Controls Ports and Indicators Refer to Figure 2 2 below to locate features on the NetServer s rear panel e The Remote Management Port links the NetServer to a console for real time diagnosis of system operation e The Serial B Port is a standard serial port e The Serial A Port is a standard serial port e The Parallel Port is a standard parallel port e The Mouse Port accepts a standard PC mouse e The Keyboard Port accepts a standard PC keyboard e The Monitor Port accepts a monitor with up to 1024 x 768 x 256 resolution with a 60 75Hz video refresh rate The NetServer contains 1MB of video RAM e The NetServer comes with three 550W power supplies installed two in the left rear and one in the right rear The optional Redundancy Kit provides a fourth power supply to install in the right rear Since the NetServer only requires three power supplies to run installing a fourth power supply prevents service interruptions from a single power supply failure With the Redundancy Kit installed a power supply can be hot swapped e The Power Connector accepts two standard power cables to connect the NetServer with the site AC power source Chapter 2 Co
40. ally install the NOS e Install NOS 0 Automated NOS Installation For certain versions of Novell NetWare IntranetWare or Microsoft Windows NT Server Configuration Assistant partitions and formats the hard disk drive and Installation Assistant guides you through the NOS installation and configures the NOS with the appropriate drivers for the HP bundled configuration and for Network Interface Cards on HP s TPL Manual NOS Installation Before you perform a manual NOS installation you must print instructions and manually create NOS specific drivers diskettes as follows Create Drivers Diskette s On the Create Drivers Diskette s screen select Create Drivers Diskette s to create one or more customized diskettes containing HP drivers and configuration files to use when you install the NOS 69 Chapter 10 Configuring the NetServer Print and Read Instructions You may have already done this directly from the Custom Configuration menu option Show NOS Instructions If not on the Show NOS Installation Instructions screen select Save to Disk to copy the Network Operating System Installation Instructions to disk Then print them out from the disk Read the instructions first and then follow them to manually install the NOS Follow the instructions on the screen and the Network Operating System Installation Instructions that you printed out Replicate Configuration In Replicate configuration mode you can save a
41. anguage that the BIOS displays Configure ISA Non Plug and Play Board If you have installed an ISA non Plug and Play board and you have not reserved system resources for 66 Chapter 10 Configuring the NetServer it select Configure Non PnP board on the information window that pops up e View Configuration Advisories Read the configuration advisories and print them if necessary You can change your hardware at this time to conform to the advisories e Configure Remote Management This utility configures the Integrated Remote Management device for remote management It enables remote dial up server management To configure Integrated Remote Assistant select Configure Remote Management on the Configure Remote Management screen e Show System Information Use this screen to display information about standard and accessory boards and devices in the system and the used and available system resources Select View System Information on the Show System Information screen to display information about standard and accessory boards and devices in the system Select View Resources on the Show System Information screen to display used and available system resources such as memory ranges T O port ranges DMA channels and interrupt IRQ levels e Install Utility Partition This step creates an 8 MB utility partition on the server hard disk where HP Navigator will copy DiagTools the BIOS update utility the event log report
42. arries the CE marking accordingly EMC Directive 89 336 EEC Low Voltage Directive 73 23 EEC Maw k Santa Clara 1998 _ AN Mamen Nigel Marrion Quality Manager North American Contact Hewlett Packard Company Product Regulations Manager 3000 Hanover Street Palo Alto CA 94304 650 857 1501 European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Herrenberger Stra e 130 D 71034 B blingen _ FAX 49 7031 143143 106 Appendix C Regulatory Information Notice for Finland Laser Safety Statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT LH4 verkkopalvelimeen voidaan asentaa lis varusteena laitteensisainen CD ROM lukulaite joka on laserlaite Kyseinen CD ROM lukulaite on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss lukulaitteen suojakotelo est laser teen p syn laiteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1991 mukaisesti Notice for Germany Noise Declaration and Ergonomics LpA lt 55 dB A am Arbeitsplatz Beobachter Position workplace bystander position normaler Betrieb normal operation nach DIN 45635 T 19 per ISO 7779 This product has not been evaluated for compliance with the ZH1 618 ergonomic requirements Laser Safety Statement VORSICHT Diese Ger t enth lt ein Laser System und ist als LASER PRO
43. atch in and then pull the ejector handle toward you 2 Gently pull the drive out about an inch to disengage the power connection 3 Wait about 30 seconds for the drive to stop spinning and the drive heads to park 4 Use your hand to support the bottom of the drive Slowly pull the drive straight out Do not allow the drive to fall 5 If you are removing the drive from an HP NetServer LH 4r turn the drive slowly to its horizontal storage orientation 6 Place the drive in an electrostatic protected container Do not stack drives Integrated HP NetRAID The HP NetServer contains an integrated HP NetRAID controller which puts the power of the HP NetRAID series of DACs disk array controllers in the NetServer with no additional hardware HP NetRAID technology lets you link multiple hard disk drives together and write data across them as if they were one large drive With the integrated HP NetRAID controller you can configure your linked drives into a RAID Redundant Array of Independent Disks subsystem Refer to the Integrated HP NetRAID Controller Configuration Guide for complete information You can also find the guide on the following HP website http www hp com 42 7 Installing Additional Power Supplies The NetServer is shipped with two power supply cages One power supply cage contains two power supplies and one power supply cage contains one power supply with the empty half covered with a protective panel T
44. ation Road Map and the HP Rack System E User Manual or the HP Rack System U User Manual Read the HP NetServer Rack Installation Roadmap before installing the HP NetServer LH Ar The roadmap contains important information you need to know for installing components in the rack HP Rack Assistant can be used to plan the rack configuration HP Rack Assistant can be downloaded from the following web site http www hp com The rack optimized HP NetServer LH 4r fits into 19 inch wide EIA Electrical Industry Association racks Vertical space in the rack is measured in standard EIA units One EIA unit is 1 75 inches 44 45 mm The HP NetServer LH 4r requires 8 EIA units of space Prevent Rack Tip Over Equipment Damage and Injury WARNING To prevent the rack from tipping over extend the anti tip foot from under the front of the enclosure prior to mounting any components Also lower the leveler feet at the four corners of the rack to improve stability and prevent the rack from rolling away as devices are inserted into their rack mounts Failure to use the anti tip foot and leveler feet could result in serious injury CAUTION The HP NetServer LH 4r weighs up to 160 pounds 73 kg when fully loaded Take out power supplies and hot swap hard disk drives before lifting the NetServer into the rack Use two people when moving the NetServer or lifting it into the rack 46 Chapter 8 Instal
45. ation shipped with the accessory package You should also review e All documentation that comes with your rack such as the Rack Installation Road Map e The Rack Cabling Reference for the HP NetServer LH 4r e The user guide for your mass storage units for example the HP Rack Storage 8 System Installation Guide HP NetServer LH 4 to LH 4r Conversion Kit The HP NetServer LH 4 is a stand alone pedestal model If you want to install the LH 4 in a rack contact your reseller for information about the HP NetServer LH 4 to LH 4r Conversion Kit This kit contains all components needed to convert your HP NetServer LH 4 into a rack optimized HP NetServer LH 4r 2 Controls Ports and Indicators You control the HP NetServer with the Front Panel located on the front of the NetServer The NetServer communicates to the network and other devices through the connectors on the rear panel This section covers these controls and communication connectors Front Panel Before installation familiarize yourself with the HP NetServer s switches and indicators The figure below shows the HP NetServer LH 4 s Front Panel the HP NetServer LH 4r is similar but has no lock El E LH 4 Front Panel Figure 2 1 HP NetServer LH 4 s Front Panel Chapter 2 Controls Ports and Indicators Table 2 1 Front Panel Switch and Indicator Definitions Control Description Lock LH 4 only
46. built into the NetServer It enables remote modem based server management and alerting through a pager for improved remote administration of your NetServer Integrated Remote Assistant provides e Console redirection independent of server state 71 Chapter 10 Configuring the NetServer e Access regardless of system state for troubleshooting and problem resolution e Pager notification of critical server events to alert you earlier to problems e Access to the server event log e Server reset and power control e Remote system BIOS update e Password and dial back security e Remote management capabilities enhanced with pe ANYWHERE 32 providing full remote control of Microsoft Windows NT servers across the network or over a modem connection See the HP NetServer Remote Administrator Guide for details PcANYWHERE 32 pcAN YWHERE 32 is remote control graphics redirection software from Symantec Corporation that allows you to take control of Microsoft Windows NT servers across the network or over a modem Refer to the HP NetServer Online Documentation CD ROM for details or the HP NetServer Remote Administrator Guide NetServer Utilities NetServer Utilities displays a menu where you can directly execute utilities such as the following e Diskette Library Allows you to conveniently generate any flexible diskette available on the HP NetServer Navigator CD ROM For example you can create the following diskettes BIOS Update N
47. chapter e Ifyou need to change the system defaults for enabling disabling the integrated HP NetRAID channels run the Setup utility Refer to Setup later in this chapter 64 Chapter 10 Configuring the NetServer e If you have installed an ISA non Plug and Play accessory board you must reserve system resources for it Refer to the Configuring an ISA Non Plug and Play Board later in this chapter Run Configuration Assistant and Installation Assistant Insert the HP NetServer Navigator CD ROM into the CD ROM drive Turn the power off wait 10 seconds and turn the power on again If the system fails to start follow the instructions on the screen 1 When HP NetServer Navigator starts you may need to set the language time and date Follow the onscreen instructions You can also change the language of the BIOS when prompted 2 Gotothe HP NetServer Navigator Main Menu and select Configuration Assistant and Installation Assistant 3 Follow the onscreen instructions in Configuration Assistant to continue your NetServer installation Express Configuration Express configuration is the preferred method to configure your NetServer since it leads you through the configuration process in sequence and offers you default selections Express configuration includes the following steps e Select NOS You will be asked to select the NOS and version that you plan to install e Select NOS Installation Mode For certain version
48. d J6 of Memory A and B are bank 3 J7 and J8 of Memory A and B are bank 4 e DIMMs must be 64 or 256 Mbytes EDO buffered TSOP 50 ns e DIMM types cannot be mixed in a bank Processor speed and VRM 3 4 VRM 3 VRM4 system DIP switches Ext Batt mu Coos Processor 4 el Battery 2d Processor 3 Serial B port _Processor 2 LJ Parallel Processor 1 ale port Memory A E i 5 O Mouse port A O Keyboard port VRM YE a f Monitor port VRM1 VRM2 Note Processor slots without processors have terminators Figure 5 1 System Board 23 Chapter 5 Installing Additional Memory NOTE Use only HP DIMMs listed in HP Information Assistant or HP Order Assistant Installing Additional Memory in the LH 4 1 Turn OFF the NetServer and remove all cables from the rear of the NetServer Pull both power plugs out 2 Remove cover 3 and the bezel see Chapter 3 Removing and Replacing Covers Loosen the memory cage screw and swing the cover open see Figure 5 2 Memory cage Y N 6 7 WM iil A IN
49. d the NetServer will not be able to communicate with it Other SCSI Device Addresses SCSI devices installed in the two non hot swap shelves next to the flexible drive and CD ROM drive are attached to the SE SCSI connection and must use a SCSI address that does not conflict with the SCSI addresses used by drives in hot swap mass storage shelves Do not install a narrow SCSI drive in any location with an address higher than 6 Narrow SCSI is limited to SCSI addresses 0 7 and the NetServer will not be able to communicate with it 32 Chapter 6 Installing Mass Storage Devices Hot Swap Mass Storage The Ultra2 SCSI hot swap hard disk drives for mass storage come in two heights the 1 inch low profile drive and the 1 6 inch half height drive The Ultra drives are LVD low voltage differential drives which allow the integration of the differential drivers and receivers into SCSI drive controllers Ultra2 technology provides increased signal quality and ensures the same data integrity as the previous high voltage differential designs at a reduced cost With the low voltage design the SCSI bus cable can extend up to 12 meters CAUTION Do not mix devices with high voltage differential HVD drivers and receivers and devices with SE Ultra2 or multimode drivers and receivers on the same SCSI bus I O circuits used by devices with SE Ultra2 or multimode drivers and receivers do not operate at HVD levels and should never be exposed t
50. down arrow keys to select the DMA channel that corresponds to the DMA channel required for the ISA board you are installing and press the or key on the keypad to reserve it Reserve all DMA channels needed for the board 12 When all the necessary DMA channels are reserved press ESC to return to the ISA non Plug and Play Devices submenu 13 Use the up and down arrow keys to highlight I O Resources and press ENTER to select that submenu 14 Use the up and down arrow keys to highlight the I O port block that corresponds to the I O port range required by the board you are installing and press the or key on the keypad to reserve that block If the 1 O port range required for the board spans two or more blocks shown on the screen reserve all blocks required by the board If the I O port range required for the board is less than one block select the whole block that contains the range 15 When all the necessary I O port blocks are reserved press ESC to return to the ISA non Plug and Play Devices submenu 16 Use the up and down arrow keys to highlight Interrupt Resources and press ENTER to select that submenu 17 Use the up and down arrow keys to highlight the IRQ that corresponds to the IRQ required for the board you are installing and press the or key on the keypad to reserve that IRQ Reserve all IRQs needed for the board 18 When all the necessary IRQs and other resources are reserved press the F10 function key to
51. e E Nhs Sas E Ra ea eee 14 COVO aa idl selene ee to Ose tse ie tor ta te lee 16 COVER ZA title en Mae Gis eee ees eee ss O 16 OVEN Sie rate nee ee ee ee eee re ee ee al ate 17 Replacing the HP NetServer LH Ar Covers oooccccccccconcconoconnccnnncnananan nn ncnnnnnos 17 4 Accessory Board iio 19 The lNO Board anne ets 19 Installing Accessory Boards ss4s444ssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 21 5 Installing Additional Memory uuusuusnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 25 Installing Additional Memory in the LH 4 nnsssneennnnnsennnnnnnnennnnnnnn 26 Installing Additional Memory in the LH Ar nsssnsennnnsnnnnnnnnnnennnnnnnn 28 6 Installing Mass Storage Devices unnnssnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnn 33 Supported Mass Storage Devic8S oooncoccccconccccccccnoncnonnncnnnnccnnnnnnn nn nnnnnnnnnannns 33 SCSI Addressing cccccccccnnnoncccncnnnnncnnnnnnnnnnnnnnnnnnnnnnnnnncnn nan cannnnn nn nn cnnnn rca 34 Contents Hot Swap Mass Storage 444uuusnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 35 Installing a Hot Swap Hard Disk Drive 4nsssnennnnsnnnnnnnnnnnnnnnnnnn 39 Removing a Hot Swap Hard Disk Drive nsssnennnnssnnnnnnnnnnnnnnnnn 44 Integrated HP NetRAID u0ssusssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnn 44 7 Installing Additional Power Supplies uur
52. e all covers before operating this NetServer even for a short time Otherwise damage to system components may result due to improper cooling air flow Insert the tabs inside the rear of the cover into the slots at the rear of the chassis and slide the cover toward the rear Tighten the thumbscrew at the front of the cover Return the NetServer into the rack Replace the screws removed from the front and rear 4 Accessory Boards The HP NetServer accepts PCI and ISA accessory boards connected to the I O Board An accessory board can be identified by the offset of the bracket and the shape of the edge connector see Figure 4 1 PCI Board Left Side Offset ISA Board Right Side Offset Figure 4 1 I O Board with Devices and Bus Structure The I O Board The I O board is located under cover 1 and is shown in Figure 4 2 The I O board contains The Remote Management connector linking the I O board to the external connector on the rear panel The 1 0 Memory slot which contains cache memory used by the Intel 1960RD I O processor The SE SCSI connector which services any single ended SCSI device installed in the internal non hot swap trays The PCI Board slots which are eight connectors that accept PCI boards The ISA Board slot which accepts a single ISA board This slot is shared with PCI slot 1 Either slot can be occupied but not both The two SCSI connectors A and B Chapter 4 Accessory
53. e cover 10 Restore electrical connections Installing Additional Memory in the LH 4r NOTE How to change the memory in a racked NetServer depends on how high or low in the rack it is mounted If there is room underneath the extended NetServer to reach up from below into the memory cage the System board assembly can remain inside the NetServer These instructions assume you need to remove the System board assembly If you can reach the memory cage proceed as for the LH 4 1 Turn OFF the NetServer and remove all cables from the rear of the NetServer Pull both power plugs out 26 Chapter 5 Installing Additional Memory 2 Remove cover 2 see Chapter 3 Removing and Replacing Covers 3 Remove the four screws holding the System board assembly secure on top Remove the system board assembly by raising the retaining latches to disengage it from the socket then pull it out until it clears the chassis guides see Figure 5 5 Set the system board assembly down on a work surface metal plate side down Figure 5 5 Removing System Board from LH Ar 4 Loosen the memory cage screw and remove the cover by sliding it slightly up to unlock it 5 Unseat each memory board with the release clips and remove the two boards see Figure 5 6 27 Chapter 5 Installing Additional Memory Figure 5 6 Removing Memory Boards 6 At your work station make sure you are protected from static electricity
54. e screw holes in the slides see Figure 8 10 8 Insert three screws through each slide member into the NetServer Tighten all screws securely RA ATT Figure 8 10 Securing the NetServer to the Slides 56 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U 9 Remove two screws from each handle and remove the all handles see Figure 8 11 Save the handles and screws for future removal and reshipping of the NetServer G Toy Figure 8 11 Removing Mounting Handles Securing the NetServer to the Rack The following steps secure the NetServer to the rack and install the front bezel 1 Attach the bezel hinge to the NetServer with three screws through the right edge of the bezel hinge and into the left front of the NetServer see Figure 8 12 2 Attach the bezel latch to the right side of the NetServer with two screws 57 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U 3 Depress the slide lockout latches and push the NetServer completely into the rack see Figure 8 12 Lockou Latch SL S Sy O a ES 3 N a gt N x E Re Qe amp Q he N Q F q 4 a 5 A Bezel S Latch R j u Bezel Hinge Figure 8 12 Slide Lockout Releases Bezel Latch and Bezel Hinge 4 In
55. en end wrench e T15 TORX driver e T25 TORX driver e Philips head screwdriver 92 Appendix A Installing the NetServer in an HP Systems Rack e Hewlett Packard Systems Rack template e Tape or a marker pen to mark mounting locations Installing the Slides The following steps and illustrations describe how install slides for mounting a NetServer Marking the Columns Mark the mounting location of the NetServer and mounting holes on each column of the rack as described see Figure A 2 NOTE The EIA unit marks are stamped in the sheet metal of the columns tYiou can use the rack template to mark the correct holes for mounting on all four columns Marking Front Columns Mark the slide mounting holes on the front columns 1 Mark the base line bottom of the NetServer at an EIA unit mark on the column 2 Hold the bottom of the rack template at the base line Mark the top of NetServer 8 EIA units counted up from the base line 3 Mark the slide screw mounting holes holes 20 and 22 counted up from the base line 4 Mark the second front column by repeating steps 1 through 3 and Marking Rear Columns Mark the slide mounting holes on the inside faces of the rear columns 1 Mark the base line bottom of the NetServer at an EIA unit mark on the column 2 Hold the bottom of the rack template at the base line Mark the top of NetServer 8 EIA units counted up from the base line 3 Mark the slide
56. entes defectuosos del mismo sin ning n cargo para el consumidor Los gastos de transportaci n que se deriven de su cumplimiento ser n cubiertos por Hewlett Packard de M xico S A de C V 3 Tiempo de Reparaci n El tiempo de reparaci n en ning n caso ser mayor a treinta d as contados a partir de la recepci n del producto en cualquiera de los sitios en donde pueda hacerse efectiva la garant a 4 Limitaciones Esta garant a no es v lida en los siguientes casos A Cuando el producto ha sido utilizado en condiciones distintas a las normales B Cuando el producto no ha sido operado de acuerdo con el instructivo de uso en idioma Espa ol proporcionado C Cuando el producto ha sido alterado o reparado por personas no autorizadas por Hewlett Packard de M xico S A de C V Direcci n Calle N mero Colonia o Poblado Delegaci n o Municipio Fecha de entrega o instalaci n 111 Appendix C Regulatory Information Notas El consumidor podr solicitar que se haga efectiva la garantia ante la propia casa comercial donde adquiri el producto En caso de que la presente garantia se extraviara el consumidor puede recurrir a su proveedor para que se le expida otra p liza de garant a previa presentaci n de la nota de compra o factura respectiva Notice for U K General Approval The LH 4 is approved under approval number NS G 1234 J 100003 for indirect connection to Public Telecommunication Sy
57. er Online Documentation CD ROM on the NetServer and run Information Assistant or install Information Assistant as an application program on a Windows client machine see the section Installing HP Information Assistant Software Getting Help The Help button displays the help system for Information Assistant The Information Assistant help system explains how to use Information Assistant to find the information you need Finding Information Information Assistant provides many ways to navigate through its topics and locate information For example you can Select a topic from the Map Displays a window with an outline of every module and topic in Information Assistant for the selected product The Map enables you to view the contents of the Information Assistant in outline format and then select a topic to view 79 Chapter 11 HP Information Assistant Search for a word or phrase using Search Search performs full text searches for topic text It not only takes you to the topic found but highlights the word or words found by the search You can use search operators such as AND OR NOT and NEAR to further narrow your search Select a Product button Each button represents a product or group of products Go to a topic with Previous button Displays the previous topic in a module Go to a topic with Next button Displays the next topic in a module Go to a previously viewed topic with Back button Displays the t
58. erver from the rack until you have extended the anti tip foot from under the front of the rack This anti tip device must be extended to prevent the rack and NetServer from tipping over which could damage the NetServer and injure people If it is secured to the rack unscrew the NetServer chassis from the rack as shown in Figures 3 4 front and 3 5 rear Do not unscrew the entire hinge or bracket from the NetServer Remove only the outer screws so the hinge and the bracket remain attached to the NetServer chassis 12 Chapter 3 Removing and Replacing Covers o o be Cover 1 o rf Jam Remove two screws Remove two screws oflo securing NetServer securing NetServer o o I to rack to rack 1D m TO o o o UN TOT Tot Lod al o O N LOOc cI 7 Do not remove two screws securing x ol o A the bracket to the lb T
59. etServer Some of the features of TopTools include e Notification of problems with key hardware components including memory disk drives SCSI controllers NICs and power supplies as well as environmental problems with temperature and voltage e Unified event log to review a complete history of server activity in one place Predictive disk problem warning backed by HP pre failure warranty replacement e Disk capacity threshold alert and usage tracking e View of critical server inventory information such as the BIOS version driver and firmware versions ISA and PCI slot contents and serial and parallel ports e Easy linkage with leading management platforms including HP Open View Network Node Manager and Workgroup Node Manager e Support for DMI 2 0 which provides the same Desktop Management Interface inventory information for NetServers as for desktop PCs TopTools is included with every NetServer L series server and should be installed to help your service provider troubleshoot your system TopTools is located on HP NetServer Navigator CD ROM versions G 01 50 and later G versions as well as L 10 00 and later L versions e See the HP NetServer Management Reference Guide for detailed installation instructions e You can also download the TopTools software and documentation from the NetServer Web Site at http www hp com Integrated Remote Assistant Integrated Remote Assistant is a separate management controller
60. f this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure 104 Appendix C Regulatory Information Notice for Canada DOC Requirements For Products Labeled Class B This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada For Products Labeled Class A This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada Battery This product uses a lithium battery WARNING Danger of explosion if battery is incorrectly replaced by the manufacturer Dispose of used batteries according to Replace only with the same or equivalent type recommended the manufacturer s instructions J AVERTISSEMENT 1 y a danger d explosion s il y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du
61. fastening bezel in place 59 fastening bezel mount 59 fastening server to slides 56 Field Replaceable Unit FRU 5 filler panel 34 removal 37 Front Panel 3 117 Index Keyboard Lock 4 Lock 4 menu 5 Power Switch 4 RESET 4 Status LEDs 4 Status Screen 4 H half height drives 33 handles removing after mounting 57 hard disk drive formatting with Symbios Configuration utility 64 installing 37 NetRAID 41 removing 41 SCSI address configurations 34 hard drives adding 34 half height 33 HVD 33 HVD drives 31 low profile 33 LVD 33 LVD drives 31 SE drives 31 hot swapping fans 44 hot swap hard disk drive formatting with Symbios Configuration utility 64 installing 37 NetRAID 41 removing 41 SCSI address configurations 34 hot swap mass storage 31 hot swap mass storage cage 31 HP Navigator 64 HVD drives 31 HVD hard disk drives 31 I T O memory slot 17 T O port range 76 I O Resources 77 Indicators 6 Integrated HP NetRAID 41 interference 103 interrupt IRQ level 76 interrupt resources 77 IRQ resources 77 ISA non Plug and Play board 75 76 ISA non Plug and Play boards reserving resources 65 ISA plug and play board 75 K Keyboard Lock 4 Keyboard Port 6 L lifting server into rack 55 location of NetServer 48 93 Lock 4 lockout releases 58 low profile hard drives 33 LVD Ultra2 drives 31 LVD Ultra2 hot swap
62. g the Slide to the Front Column NOTE The slide members cannot be removed 4 Tighten both screws in the mounting flanges of the slide 5 Insert the threaded stud on the rear of the slide into the rear column mounting hole marked earlier 6 Secure the slide with a hex nut and lock washer saved earlier 7 Repeat steps 1 through 6 and install the second slide in the rack 98 Appendix A Installing the NetServer in an HP Systems Rack Completing the NetServer Installation The installation of the NetServer in the HP Systems rack is completed by installing the NetServer on the slides and securing it to the rack Follow the steps beginning in the section Installing the NetServer in Chapter 8 Installing the NetServer in an HP Rack Systems E or Rack System U to complete the installation 99 Appendix B Specifications The specifications listed below can vary if you install a mass storage device in your server that has more stringent environmental limits Make sure that the operating environment for your server is suitable for all the mass storage devices that you are using Environment Temperature Operating Non operating Humidity noncondensing Operating Non operating Altitude Operating Non operating Minimum Clearance HP NetServer LH 4 Front Sides Top Back HP NetServer LH 4r Front Sides Top Back 5 to 35 C 41 to 95 E 40 to 65 C 40 to 149 F 20 to 80 relative hum
63. h and 1 6 inch drives you may need to add 0 5 inch drive spacers The drive spacer fills the gap between adjacent drives or between a drive and a filler panel Disk spacers can be mounted on 1 inch low profile drives or 1 6 inch half height drives so a drive spacer and low profile drive are the same size as a half height drive and a drive spacer and a half height drive are as large as two low profile drives CAUTION The drive spacers serve an important purpose by helping the internal components ventilate and preventing excessive electromagnetic radiation If these drive spacers are left out of the drive shelves thermal damage and or excessive EMI could occur Configurations Figure 6 1 shows the supported configurations of SCSI hot swap hard disk drives in both versions of the NetServer The arrows indicate the order that you insert hard disk drives These configurations may use filler panels and drive spacers to close up the front of the hot swap mass storage cage If there are gaps in the cage the drives may not receive the proper ventilation and could suffer thermal damage e If you have an HP NetServer LH 4 add hard disk drives starting from the bottom of the hot swap mass storage cage If you are using one or more filler panels insert them at the top of the cage 34 Chapter 6 Installing Mass Storage Devices e If you have an HP NetServer LH 4r add hard disk drives starting from the left If you are us
64. he NetServer operates with just three power supplies adding an additional power supply makes continuous operation possible if a power supply fails Power Supplies Power Connectors Figure 7 1 Power Supplies and Optional Power Supply Bay If you desire an additional power supply for redundancy you can purchase the HP NetServer Power Supply Upgrade Kit Installing an Additional Power Supply Refer to the HP Power Supply Upgrade Kit Installation Guide for instructions on how to install additional power supplies 43 Chapter 7 Installing Additional Power Supplies Ventilating Fans HP NetServer fans are placed to ventilate and cool internal components The LH 4 and LH 4r use a redundant fan assembly with two fans that mount directly in front of the fans cooling the power supplies In general if any one fan fails the NetServer will continue to operate but if two fans fail thermal shutdown will occur CAUTION The NetServer must have its covers in place for proper cooling If you open the NetServer while it is operating do not run it for more than three minutes Do not run the NetServer for more than two minutes without at least one working fan in the fan assembly mounted immediately behind the power
65. idity non condensing 5 to 95 relative humidity non condensing 30 to 3 000 m 10 000 ft 30 to 12 000 m 40 000 ft 1 m 39 inches 2 5 cm 1 inch 2 5 cm 1 inch 15 cm 6 inches 1 m 39 inches 2 5 cm 1 inch 2 5 cm 1 inch 15 cm 6 inches 101 Appendix B Specifications Weight and Dimensions NOTE A fully loaded NetServer can weigh up to 176 pounds Follow local regulations and use one person for every 40 pounds of NetServer weight when lifting it HP NetServer LH 4 Height Width Depth Weight HP NetServer LH 4r Height Width Depth Weight Power Supplies Power Supply Specifications Power supply type Input voltages Nominal Range Power supply 494 8 mm 19 5 in 350 5 mm 13 8 in 724 2 mm 28 5 in 35 50 kg 77 110 Ib 354 7 mm 14 in 482 6 mm 19 in 749 2 mm 29 5 in 35 50 kg 77 110 Ib Single power supply Auto Ranging 100 to 127 VAC 5 A at 50 60 Hz 200 to 240 VAC 2 5 A at 50 60 Hz 90 to 132 VAC at 47 63 Hz 180 to 264 VAC at 47 63 Hz 550 W continuous Worst Case Scenario for System Voltage Volt Amps Amps Watts 100 1170 11 7 1140 120 1160 9 7 1130 200 1130 5 9 1100 230 1120 4 9 1100 102 Appendix C Regulatory Information Your server may fit into either the Class A or Class B configuration Please check the product compliance label to determine the class of the product and refer to the appropriate information belo
66. ing one or more filler panels insert them on the right side of the drive cage NOTE Do not install a narrow SCSI drive in any location with a SCSI address greater than 6 Narrow SCSI is limited to SCSI addresses O 6 and the NetServer will not be able to communicate with a narrow SCSI drive 35 Chapter 6 Installing Mass Storage Devices Low Profile Disk Module or DT Drive Spacer Key Filler Panel __ Half Height gt Numbers shown on drives Disk Module indicate SCSI addresses e b PL Labor HP NetServer LH 4 SCSI Configurations for the Primary Hot Swap Mass Storage Cage Half Height Tray Numbers shown on drives indicate SCSI AH addresses HP NetServer LH 4r SCSI Configurations for the Primary Hot Swap Mass Storage Cage Key Disk Spacer Low Profile Tray or Filler Panel Figure 6 1 Hot Swap Drive Configurations 36 Chapter 6 Installing Mass Storage Devices Installing a Hot Swap Hard Disk Drive CAUTION Protect the drive from static electricity by leaving it in its anti static bag until you are ready to install it Before handling the drive touch any unpainted metal surface to discharge static electricity When you remove the drive from the anti static bag handle it only by the frame Do not touch the electrical components Place the drive on the anti static bag whenever you set it down Hard disk drives are very susceptible to mechanical shock and ca
67. ion DiagTools does not use any tests which might write over and destroy user data Tests which require user inputs or decisions are left to the advanced series You can use DiagTools to support trouble shooting to carry out the tasks listed below e display a high level inventory of the system under test e save and print a detailed inventory of hardware components 84 Chapter 12 Troubleshooting e conduct a basic test of components listed in the system inventory e display PASSED or FAILED overall results of basic tests e record detailed test results of basic system tests e display a menu of advanced tests e select and run one or a series of advanced tests e add the record of results of advanced tests to the record of basic tests e view a list to locate the meaning of a specific error code e view one or more steps to help confirm and isolate error conditions e browse the Support Ticket containing detailed inventories and test results e add comments to the Support Ticket If you have TopTools remote management software installed and configured for use with DiagTools you can accomplish any of the above list of tasks remotely See the online documentation AP NetServer DiagTools Error Reference and User Guide for more information on DiagTools Common Installation Problems The following sections contain general procedures to help you locate installation problems If you need assistance it is recommended that you cont
68. is see Figure 3 2 Cover 2 Remove cover 2 by unscrewing the thumbscrew pulling the cover forward and then slightly sideways to disengage it Lift it up and away from the chassis see Figure 3 2 10 Chapter 3 Removing and Replacing Covers Cover 3 Remove cover 3 by unscrewing the thumbscrew and pulling it forward to disengage it Lift it outward and away from the chassis see Figure 3 2 Thumbscrew A Thumbscrew a Cover 1 Cover 3 Thumbscrew Figure 3 2 HP NetServer LH 4 Covers Replacing the HP NetServer LH 4 Covers CAUTION Replace all covers before operating this NetServer even for a short time Otherwise damage to system components may result due to improper cooling air flow Insert the tabs inside the rear of the cover into the slots at the rear of the chassis and slide the cover toward the rear Tighten the thumbscrew at the front of the cover Removing the HP NetServer LH 4r Covers To remove the covers first remove the bezel from the front of the NetServer Chapter 3 Removing and Replacing Covers Bezel The bezel has three clips that mount onto a hinge assembly which is secured to the NetServer chassis To remove the bezel simply pull it toward you until it comes free from the NetServer see Figure 3 3 Figure 3 3 Removing the HP NetServer LH 4r Bezel CAUTION Do not unscrew the NetS
69. is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a or as restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved 114 Appendix E Service and Support
70. ive slowly into the location until it stops see Figures 6 5 and 6 6 CAUTION Be careful not to damage the light pipes as you insert the drive They are very fragile You must insert the drive slowly and gently If the drive is inserted too quickly when the system is on in rush current can cause the power supply to shut down 5 Press the ejector handle in until you feel the latch click into place Closing the ejector handle engages the drive with the electrical connector in the hot swap mass storage cage and seats the drive Ifthe drive is unseated in the cage after closing the ejector handle the handle was probably not pulled out far enough and the locking latch failed to engage the hot swap mass storage cage Repeat the procedure from step 3 40 Chapter 6 Installing Mass Storage Devices Make sure the ejector handle is open when you insert the drive Figure 6 5 Installing a Drive in the HP NetServer LH 4 Make sure the ejector handle is open when you insert the drive Figure 6 6 Installing a Drive in the HP NetServer LH Ar 41 Chapter 6 Installing Mass Storage Devices Removing a Hot Swap Hard Disk Drive CAUTION You must remove the drive slowly to ensure that the drive heads are parked prior to removal Be sure to follow these instructions carefully to prevent handling damage such as head slaps or head actuator unlocking 1 To unlock the drive push the locking l
71. k leveler feet to the floor lifting the rack off the rack wheels see Figure 8 8 2 Fully extend the anti tip foot from the front of the rack RBLBRRRRLLEPBRRIBRLEBRLRBBR RA Figure 8 8 Preparing the Rack for NetServer Installation 54 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U 3 Extend the slides until you hear a click indicating they are locked Note that slides do not come apart Remove power supplies and hard disk drives from the server to reduce the total weight to be lifted WARNING Two people are required to move or lift the NetServer The HP NetServer LH Ar weighs up to 176 pounds 80 kg when fully loaded 5 Lift the NetServer by the handles until the handles are above the extended slide members see Figure 8 9 6 Move the NetServer toward the rack between the slide members until all four NetServer handles are over the slide members The NetServer must be slid onto the slides through the handles You cannot lower it onto the slides Slide members Ee Ths Figure 8 9 Mounting the NetServer on the Slides 55 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U 7 Rest the NetServer handles on the slides and then line up the mounting holes in the NetServer chassis with th
72. ling the NetServer in an HP Rack System E or Rack System U The hardware used in this installation is shown in Figure 8 2 Bezel Latch L z bracket Slide Levele Foot Member Bezel Hinge Z Anti Tip Foot Figure 8 2 Identifying Installation Hardware Tools Required The following tools are required to install the NetServer e T15 TORX driver e T25 TORX driver e Phillips head screwdriver e Hewlett Packard NetServer LH 4r Rack Template e Tape or a marker pen to mark mounting locations 47 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Installing the Slides The following steps and illustrations describe how to install slides for mounting a NetServer Marking the Columns Hole position for rack nuts and bar nuts need to be determined Mark the mounting location of the NetServer and mounting holes on each column of the rack Mark the mounting holes on each column of the rack as described below NOTE The EIA unit marks are stamped in the sheet metal of the columns Use the rack template to mark the correct holes for mounting on all four columns Marking Front Columns Mark the slide mounting holes on the front columns 1 Mark the base line bottom of the NetServer at an EIA unit mark on the column 2 Hold the bottom of the rack template at the base line Mark the top of NetServer 8 EIA
73. mation about standard and accessory boards and devices in the system 68 Chapter 10 Configuring the NetServer e Select View Resources on the Show System Information screen to display used and available system resources such as memory ranges I O port ranges DMA channels and interrupt IRQ levels Show NOS Installation Instructions Select this option and Save to Disk to copy the Network Operating System Installation Instructions to disk Then print them out from the disk Read the instructions first and then follow them to manually install the NOS The NOS installation process whether automated or manual is the same as in Express configuration mode e For Manual NOS Installation Only Before you perform a manual NOS installation you must print instructions and manually create NOS specific drivers diskettes as follows Create Drivers Diskette s On the Create Drivers Diskette s screen select Create Drivers Diskette s to create one or more customized diskettes containing HP drivers and configuration files to use when you install the NOS Print and Read Instructions You may already have done this directly from the Custom Configuration menu option Show NOS Instructions If not on the Show NOS Installation Instructions screen select Save to Disk to copy the Network Operating System Installation Instructions to disk Then print them out from the disk Read the instructions first and then follow them to manu
74. mber correct with F2 00020h Option ROM Error 00105h Mouse Error 00102h Keyboard Error 00106h Mouse Error 00103h Keyboard Error 00800h System Cache Error 00700h System Memory Error 00401h CD ROM Error 00310h Flexible Disk Drive Error 00311h Flexible Disk Drive Error 00600h Video Memory Error 00520h IDE Device 0 Error 00521h IDE Device 1 Error 00522h IDE Device 2 Error 00523h IDE Device 3 Error 00305h Flexible Disk Drive Error 00011h Date and Time Lost 00041h Invalid internal product type correct with F2 00306h Flexible Disk Drive Error 00070h Proteus FPGA data loading failed 000712 Either an incorrectly installed memory or the failure of one or more memory modules 000713 All four modules in a group are not the same size or one or more modules are of an incorrect type or speed 00071h Proteus FPGA data checksum failed 00072h Integrated HP NetRAID controller firmware not responding 90 Appendix A Installing the NetServer in an HP Systems Rack This appendix lists the steps required to install the rack optimized HP NetServer LH 4r see Figure 8 1 in an HP Systems rack NOTE The pedestal mounted HP NetServer LH 4 cannot be rack installed without a conversion kit Contact your HP reseller for information about the HP NetServer LH 4 to LH 4r Conversion Kit If you have any other rack type refer to the documentation supplied with the rack for installation steps Preparing for Installation You sho
75. missing or damaged contact your reseller CAUTION The HP NetServer weighs approximately 120 pounds as shipped Do not attempt to lift the NetServer by yourself Follow local regulations and use one person for every 40 pounds of NetServer weight when lifting the NetServer Failure to observe this warning could result in serious injury or damage to the NetServer Store the empty boxes and packing material in a safe place This is especially important if you plan to ship the NetServer elsewhere for final installation Chapter 1 Introduction CAUTION It is critical to disassemble and rebox all electronic components before reshipment Electronic components especially hard disk drives can sustain damage when shipped in rack enclosures HP NetServer LH 4 Installation Procedures Refer to the HP NetServer LH 4 Installation Road Map for step by step installation instructions If you are installing any accessories refer to the documentation shipped with the accessory package HP NetServer LH 4r Installation Procedures Refer to the HP NetServer LH 4r Installation Road Map for step by step installation instructions NOTE The HP NetServer LH 4r Installation Road Map does not include procedures for installing the system in a rack Refer to Chapter 8 Mounting the HP NetServer LH 4r in a Rack for detailed rack installation instructions If you are installing any accessories refer to the document
76. mounting hole hole 21 counted up from the base line 93 Appendix A Installing the NetServer in an HP Systems Rack 4 Repeat steps 1 through 3 and mark the second rear column Use the template to measure or count up 21 from baseline on inside K face for rear slide mounts al ak The inside face x is the one inside Q R de the rack at 90 ie 7T degrees to you y The slides E when you SE fasten E AN S fea E Jl open the EE behind EE E S les i eN rack door EE the outside SIS el Template Eb EE y face of the pin EE IA z front of 5064 p Sr E E k E oe RI IE the rack 5869 E E Re atthe I 4 7 22nd and 4 4 20th holes S ES Bae E Su a PE above the us SL 7 Ba de unit below o a oe rie N Ls SS Base line Sy Br r Dur ce Figure A 2 Marking the Rack Columns Installing Rack Nuts Rack nuts are installed on the front columns to secure the bezel latch and hinge Use the rack template to locate the mounting holes see Figure A 3 1 Install the bezel latch rack nuts on the right front column holes 11 and 15 counted up from the base line 94 Appendix A Installing the NetServer in an HP Systems Rack 2 Install the bezel hinge rack nuts on the left front column holes 6 and 19 counted up from the base line Rack nuts are installed on the rear columns to secure the z bracket which
77. n be damaged by a drop as short as one quarter of an inch Take care when unpacking and handling the drive If the drop would crack an egg it will damage the drive 1 If there is a filler panel in the hot swap mass storage location remove the filler as follows e Press the locking latch e Pull the filler panel straight out see Figure 6 2 37 Chapter 6 Installing Mass Storage Devices Figure 6 2 Removing a Mass Storage Filler Panel 2 Drive spacers attach to the disk drive module with four small feet If you need to remove a drive spacer from the adjacent disk drive module remove it as follows Slide the drive spacer back a fraction of an inch away from your body Tilt up the front of the drive spacer to disengage the front two feet Pull the drive spacer forward slightly to disengage the back two feet and lift see Figure 6 3 38 Chapter 6 Installing Mass Storage Devices Drive Spacer Figure 6 3 Removing the Drive Spacer 3 On the drive press the locking latch in and pull the ejector handle out as far as it can go as shown in Figure 6 4 CAUTION Be careful when you open the ejector handle Extreme force can snap off the handle 39 Chapter 6 Installing Mass Storage Devices Locking tab retracts when the ejector handle is open Light Pipes fragile Locking Latch Figure 6 4 Readying Drive for Installation 4 Slide the dr
78. n the Setup utility and then you reset to system defaults you must re enable the correct HP NetRAID channels before you exit the Setup utility 1 Turn ON the power to the NetServer and display monitor 2 Press the F2 function key when you see the message Press lt F2 gt to enter SETUP 3 Ifa password has been set provide it when prompted 4 When the Setup Utility menu is displayed the settings for the integrated HP NetRAID controller are e Integrated HP NetRAID Enable Disable This setting enables or disables the integrated HP NetRAID controller To use the HP NetRAID controller this setting is set to Enable To disable the HP NetRAID controller and leave all drives under SCSI control set this setting to Disable 73 Chapter 10 Configuring the NetServer e Include SCSI_A Channel Yes No If the integrated HP NetRAID controller is enabled this setting selectively includes or excludes SCSI port A from the HP NetRAID subsystem e Include SCSI_B Channel Yes No If the integrated HP NetRAID controller is enabled this setting selectively includes or excludes SCSI port B from the HP NetRAID subsystem NOTE If you enable HP NetRAID for just one SCSI channel that becomes the integrated HP NetRAID Channel 0 If you enable both SCSI channels SCSI A becomes Channel 0 and SCSI B becomes Channel 1 For single channel RAID operation HP recommends SCSI A 5 If necessary you can use the
79. nana aikai bae 99 Appendix A Installing the NetServer in an HP Systems Rack 102 Preparing for Installation 444444444Hsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 102 Tool Required sneti aerie e ani 103 Installing the Slides eiiie aaa haana aeiae ha eaa aah aaia aaa aAa saa 104 Marking the Columns sninen a 104 installing Rack Nuts ada 105 Installing Bar N ts se nie Ra ee a ee 107 Attaching the Slid s cccccceceeeeeeeeeeeecaeeeeeeeeeteecaaaeeeeeeeeeeeencaaaeeeeees 108 Completing the NetServer Installation ccceccceeeteeeeeeeeeeeeetceeeeeeeeeeteee 110 Appendix B Specifications unnusssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 111 Environment aan a in 111 Weight and Dimensions 4444444nnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 112 Appendix C Regulatory Information uussusnunasnnannnnnnnnennnnnnnnnnnnnnnnnnnnn 113 Notice fomUSAL 22488 iS 113 Contents FCC Radio Frequency Emissions Statement nenn 113 CD ROM a ee nee 114 Notice for Canada DOC Requirements uuennsssnnsssnnnnnnnnnnnnnnnnnnnnnnnnnnn 115 Battery oo ts Oh O 115 Notice for Finland Laser Safety Statement cocccccnnncinnnnccccononncccnnncnnanannnnno 117 Notice for Germany nn 117 Noise Declaration and ErgonOmics ccceeceeeeeeeeeeeeeeeceneeeeeeeeeeteneaaes 117 Laser Safety Statement 444uunnnsnnnnnnnnnnnn
80. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 117 Notice for Japan ame O 118 For Products Labeled as Class B 444nssnnnnnnnnnnnnnnnnnnnnnnnnn 118 For Products Labeled as Class A 444s0nnnnnnennnnnnennnnnnnnnnnnnnnnn 119 Power Line Harmonics 4444444444440Bnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 119 Notice for Korea RFI Statement 444444n0nnnnnnnnnnnnnnnnnnnnnnnnnnn nn 119 Notice for Taiwan Class A Warning Statement nnenneenn 120 Mexico Hardware Warranty Statement uussnnsssnnnnnnnnnnnnnnnennnnnnnnnnn 120 Notice for U K General Approval 42susssssnannnsnsnnnnnnnnnnnnnnnnnnnnnnnnn 122 Appendix D Warranty and Software License uunnssssnnnnennnnnnnnnnnnnnnnnnnnnnnnnn 123 Warranty a ll a re E ee 123 HP Software Product License Agreement 123 Appendix E Service and Support uuunsssssannnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 125 A 127 vi 1 Introduction This User Guide contains information for both the HP NetServer LH 4 the floor standing pedestal configuration and LH 4r the rack optimized configuration The NetServer configurations are shown below HP NetServer LH 4 Pedestal HP NetServer LH 4r Rack Optimized Figure 1 1 NetServer Configurations Verifying Contents Unpack and verify the contents of the shipping box against the Contents Checklist included with your HP NetServer If anything is
81. ntrols Ports and Indicators Remote Management Port Serial B Port Serial A Port Parallel Port Mouse Port Keyboard Port Monitor Port O_O Power 2 Supplies GSS 000000 000000 000000 SO ODODODO 000000 000000 000000 Power ODO Connectors O _ 9 Figure 2 2 Rear Panel and Ports Connecting the NetServer to AC Power When you connect the NetServer to an AC power source the server temporarily draws additional current This occurs even when the system is in standby mode This inrush current is much greater than the server s normal operating needs Generally your external AC power source can handle the inrush current If you install several NetServers on one circuit however precautions are necessary If there is a power failure and power is then restored all the servers immediately begin to draw inrush current at the same time If the circuit breakers on the incoming power line have insufficient capacity they may trip and thus prevent the servers from powering up When preparing your site for installation allow for the additional inrush current Follow these circuit breaker recommendations before installing the server at your site Chapter 2 Controls Ports and Indicators e In North American use a 20 amp minimum
82. o HVD environments If you mix SCSI SE and SCSI Ultra2 devices system performance will be adversely affected For best performance use only Ultra2 devices Each Ultra2 disk drive module has two LED apertures one for power status and one for activity status Light pipes on the module transmit light to these apertures from LEDs on the inside rear of the hot swap mass storage cage The display meanings are described in Table 6 2 Table 6 2 Hard Disk Drive LED Indications Power Status LED Activity Status LED Off Disk not present or not Off No disk activity connected to the cage Green solid Disk present Green flashing Accessing disk Green Solid for more than one minute Disk spinning up or hung Amber flashing Disk failure predicted Red solid Disk failed 33 Chapter 6 Installing Mass Storage Devices Filler Panels When you have fewer drives than the hot swap mass storage cage supports a 1 inch filler panel must be inserted in each empty disk location Filler panels ensure that drive cage has the proper ventilation and air flow Remove the filler panel when you insert a new drive CAUTION The filler panels serve an important purpose by helping the internal components ventilate and preventing excessive electromagnetic radiation If these fillers are left out of the drive shelves thermal damage and or excessive EMI could occur Drive Spacers When your drive cage holds a mix of 1 inc
83. ogical units in the non hot swap shelves An example of a device with multiple LUNs that you cannot use is an autoloader tape device If you want to use a device with multiple LUNs and you want to enable HP NetRAID for SCSI B you must connect the device to a SCSI controller accessory board If you enable HP NetRAID for SCSI B and you plan to use a tape backup device you must connect the device to a SCSI controller accessory board 18 Chapter 4 Accessory Boards NOTE If you enable NetRAID on only one channel it is recommended that you use the default configuration and enable HP NetRAID on SCSI A f you enable HP NetRAID on only one channel and later want to enable a second channel you must follow the instructions in the Integrated HP NetRAID Controller Configuration Guide in the chapter on configuring a second channel Remote Management 1 0 Memory SE SCSI a tT PCI Board Toyo Slots Or Tr A A KS SA Board Slot SCSI B en A O SCSI A Si a A A fl AN Figure 4 2 I O Board With Devices and Bus Structure NOTE For a list of boards HP has tested with the NetServer see the Help topic Tested Parts List on the HP NetServer Navigator CD ROM Installing
84. onfigure Disk Array screen to start the HP NetRAID Assistant For more information refer to the Integrated HP NetRAID Controller Configuration Guide Install NOS 0 Automated NOS Installation For certain versions of Novell NetWare IntranetWare or Microsoft Windows NT Server Configuration Assistant partitions and formats the hard disk drive and Installation Assistant guides you through the NOS installation and configures the NOS with the appropriate drivers for the HP bundled configuration and for Network Interface Cards on HP s TPL Manual NOS Installation Before you perform a manual NOS installation you must print instructions and manually create NOS specific drivers diskettes as follows Create Drivers Diskette s On the Create Drivers Diskette s screen select Create Drivers Diskette s to create one or more customized diskettes containing HP drivers and configuration files to use when you install the NOS Print and Read Instructions On the Show NOS Installation Instructions screen select Save to Disk to copy the Network Operating System Installation Instructions to disk Print out the instructions and then follow them to manually install the NOS Update System BIOS This step appears if Configuration Assistant detects that a newer version of the BIOS is available on the HP NetServer Navigator CD ROM You must update your BIOS to the new version if you want to continue in Express mode You can also update the l
85. ote Management screen Configure Mass Storage The HP NetServer is shipped with the hot swap drive unconfigured If you are using integrated HP NetRAID on one or two channels run HP NetRAID Assistant to configure one or more RAID logical drives Select Execute on the Configure Disk Array screen to start the HP NetRAID Assistant For more information refer to the Integrated HP NetRAID Controller Configuration Guide Execute Board Utilities When HP Navigator finds installed boards for which there are additional configuration utilities on the CD ROM this option becomes available to complete the configuration of the boards Select Execute on the Execute Board Utilities screen 0 Install NOS in automated NOS installation mode or Create Drivers Diskette s in manual NOS installation mode e Recommended Steps Update System BIOS Use this to update the system BIOS to the newer version on the HP NetServer Navigator CD ROM 0 Install Utility Partition This step creates an 8 MB utility partition on the server hard disk where HP Navigator will copy DiagTools the BIOS update utility the event log report utility the disk array utility the NIC configuration utility the Integrated Remote Assistant utilities troubleshooting utilities and other utilities It is not available for SCO UNIX Select Execute on the Install Utility Partition screen e Select View System Information on the Show System Information screen to display infor
86. our printer Installing HP Information Assistant Software HP Information Assistant runs on a PC running Windows 3 1 and above Windows 95 or Windows NT Install it from the HP NetServer Online Documentation CD ROM onto the client system that will manage the NetServer The installation program gives you the option of accessing the data files from your hard disk or from the CD ROM The default is to access the data files from the CD ROM You can copy the data files to your hard disk to improve access time but this could take up a significant amount of disk space Installing from the CD ROM To install Information Assistant onto a Windows PC from the HP NetServer Online Documentation CD ROM perform these steps 1 Turn on your computer and CD ROM drive 2 Run Windows and display the Program Manager 3 Insert the HP NetServer Online Documentation CD ROM into the CD ROM drive 4 From Program Manager select the File menu and choose Run 5 Atthe command prompt type the following drive infoasst setup where drive is the letter of the CD ROM drive 6 Follow the instructions that appear on your screen In Program Manager the Setup utility creates a new program group called NetServer Information Assistant with an icon for running the application 81 12 Troubleshooting This chapter outlines basic troubleshooting procedures and provides references to troubleshooting information The very first troubleshooting step sho
87. retainer see Figure 4 4 Push on the tab on the retainer to release it and then slide it out of the board guide 20 Chapter 4 Accessory Boards Accessory Board Guide Release Tab Accessory Board Retainer Figure 4 4 Accessory Board Retainer and Guide 3 Install the boards Insert each board in the desired slot and fasten the board s mounting screw at the slot opening at the rear of the chassis Connect any required cables to the boards If you removed the board retainer reinstall it NOTE If you install an ISA non Plug and Play board you must reserve system resources some or all of memory addresses V O addresses IRQs and DMA channels for it Write down that information now for reference when you reserve system resources See Configuring the NetServer for details of using ISA Plug and Play boards 4 Replace cover 1 See Chapter 3 Removing and Replacing Covers 21 5 Installing Additional Memory The two memory boards Memory A and Memory B are located on the System board assembly beneath the memory cage cover Both memory boards are required Each board has slots for eight DIMMs The following rules must be observed when adding memory e DIMMs are added four at a time two per memory card The memory cards must be balanced e DIMMs are installed in banks through 4 Jl and J2 of Memory A and B are bank 1 J3 and J4 of Memory A and B are bank 2 J5 an
88. rmation Technology Equipment VCCI Although aimed for residential area operation radio interference may be caused when used near a radio or TV receiver Read the instructions for correct operation 108 Appendix C Regulatory Information For Products Labeled as Class A OF FREE eee O Dale VCCI DIEBE ER FAA TARR Cd COPA SC A DER Weel ICI A LOSE EHRE RT EDS RANES A Translation This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment VCCI When used in a residential area radio interference may be caused In this case user may be required to take appropriate corrective actions Power Line Harmonics ARHI KOT Bam This product conforms to the Power Line Harmonics guideline Notice for Korea RFI Statement 282 AEA ol AlE ALLE AAs II38 BS ANALY Sol EE ASS AS RAHAA heh mer ARPUHAS dee FAR PHY MAGOS we sa Translation User Guide Class A Please note that this equipment has been approved for business purposes with regard to electromagnetic interference If purchased in error for use in a residential area you may wish to exchange the equipment where you purchased it 109 Appendix C Regulatory Information Notice for Taiwan Class A Warning Statement n EX PMMA gt LAE EE MA FE TRAER FE AUMERT gt RASC HERA AR Mexico Hardware Warranty Statement
89. s for Bar Nuts The bar nut is placed behind the outside face of the column at the correct height as determined with the template or by counting Two screws are inserted through the correct holes on the front columns Start but do not tighten both screws in the bar nut see Figure 8 5 50 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Place bar nut behind outside face of column O O Q O GO A dlo Q O O did No Start two screws O in bar nut but do O not tighten e O O O 0 ES O O O Figure 8 5 How to Attach Bar Nuts The slots in the mounting flange allow you to insert the flange in place behind the outside face but in front of the bar nut Hold the bar nut behind the outside face of the column at the slide screw holes marked earlier Start but do not tighten two screws through the face of the bar nut Install the bar nuts on all four rack columns The mounting flanges are then positioned behind the column face but in front of the bar nuts Attaching the Slides The slides have mounting flanges at each end see Figure 8 6 The mounting flange is inserted between the column and the bar nut 51 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Insert the mounting flanges between 2 each column and o bar nut and tighten 0 the screws S IS Su Elle Q Supl a Sy
90. s of Novell NetWare IntranetWare and Microsoft Windows NT Server you will be asked Would you like to use HP s automated mode of NOS installation Select Yes for automated NOS installation which will guide you through the NOS installation set up the hard disk drive and configure your NOS with appropriate drivers for HP bundled configurations Perform an automated NOS installation for first time installation of Novell NetWare IntranetWare or Microsoft Windows NT Server on a factory configured NetServer or one to which you have added a Network Interface card listed on HP s Tested Products List TPL This installation also loads the Local Support Tool onto Windows NT or NetWare systems The Local Support Tool is a stand alone support tool accessed directly from the NetServer It gives you information to help you manage the NetServer 65 Chapter 10 Configuring the NetServer Select No for manual NOS installation Perform a manual NOS installation if you are installing a NOS other than certain versions of Novell NetWare IntranetWare or Microsoft Windows NT Server or if you have replaced any HP components with non HP components other than Network Interface cards on the TPL Configure Mass Storage The HP NetServer is shipped with the hot swap drive unconfigured If you are using integrated NetRAID on one or two channels run HP NetRAID Assistant to configure one or more RAID logical drives Select Execute on the C
91. s that may cause burns when parts are short circuited by metal objects such as tools or jewelry Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages Note that the power switch does not turn off the standby power Disconnect the power cord to turn off standby power If the backlight on the LCD display is on so is standby power CAUTION Wear a wrist strap and use a static dissipating work surface connected to the chassis at all times Removing the HP NetServer LH 4 Covers To remove the covers first unlock the bezel using the supplied key and remove it from the front of the NetServer Bezel The bezel connects to the front of the NetServer chassis with two snap in connectors at the top front of the chassis and two tabs that fit into two slots on the Chapter 3 Removing and Replacing Covers bottom front of the chassis To remove pull the bezel forward until it unsnaps then lift the bezel forward and upward from the chassis face see Figure 3 1 Figure 3 1 Removing the HP NetServer LH 4 Bezel CAUTION The NetServer covers are heavy Support them as you remove them and allow room to move them away from the NetServer and for storage when removed Cover 1 Once you have removed the bezel remove cover by unscrewing the thumbscrew and then pulling the cover forward to disengage it Lift it outward and away from the chass
92. save and exit 19 In the Setup Confirmation dialog box press ENTER to answer Yes to the question Save configuration and exit now The NetServer will reboot NOTE If you change your mind and want to exit the Setup utility without making the changes you have selected press ESC once or twice to return to the Setup Utility menu Use the right arrow key to select the Exit menu Use the down arrow key to highlight Exit Discarding Changes In the Setup Warning dialog box use the spacebar or right arrow key to highlight Yes Press ENTER to answer Yes to the question 77 11 HP Information Assistant The HP NetServer Online Documentation CD ROM includes Information Assistant which contains the entire set of documentation for your NetServer Information Assistant provides a quick and efficient means to locate information about installing managing and servicing your NetServer It has complete documentation on the NetServer and accessories important information on your NOS and reference information such as functional descriptions and technical papers to help you better understand your NetServer and make choices compatible with your network Using Information Assistant Information Assistant has many features that help you quickly find the information you need The following is a brief description of these features To understand how to use each function use the Information Assistant help system Restart from the HP NetServ
93. sses POST Power On Self Test but Does Not Function If an error message displays on the screen read the error message text for actions to take If the actions do not solve your problem contact HP or your reseller If there is no error message follow these steps 1 Check to ensure that the NetServer is configured correctly in the Setup Utility 2 If the server still does not work turn it off and remove all external peripherals except the monitor and keyboard Test to see if the server now works 3 If the server still does not work turn off the monitor the server and all external devices and check the internal hardware as follows a Unplug the power cord and all telephone cables Remove the NetServer cover b Check that all accessory boards are firmly seated in their slots c Ensure that all disk drive power and data cables are securely and properly connected Verify the mass storage configuration with the cabling and switch diagrams shown on the HP NetServer Reference Board located in a plastic pouch on the interior of the NetServer covers d Verify that the DIMMs are firmly seated on the System Board Verify that added DIMMs are HP DIMMs e Replace the NetServer covers and lock the system f Replace all power cords and power cables g Turn on the monitor 88 Chapter 12 Troubleshooting h Turn on the server i Check for error messages 4 Copy DiagTools from the HP NetServer Navigator CD R
94. stall two screws through the bezel hinge into the rack nuts on the left column see Figure 8 13 5 Install two screws through the bezel latch into the rack nuts on the right column see Figure 8 13 58 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U LM Bezel Hinge Figure 8 13 Securing the NetServer to the Rack 6 Snap the bezel on the bezel hinge and close the bezel on the bezel latch The bezel swings open to access the NetServer internal mass storage cage see Figure 8 14 RRBBERBRPLR A REID RR nn 5 Figure 8 14 Installing the Bezel 59 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Attach the z brackets to the rear columns with two Torx screws using the T25 Torx driver Fasten the bracket to the NetServer with two Torx screws see Figure 8 15 Slide the anti tip foot into the rack Return to the HP NetServer Rack Installation Roadmap to complete the rack installation WN en RES aH EJE T AS S SI S SS S As S Screw bracket to rack NetServer Figure 8 15 Attaching the z brackets to the NetServer and Rear Columns 60 Connecting the Monitor Keyboard Mouse and UPS Connect the monitor keyboard and mouse cables and the AC power cord to the appropriate connectors on the rear of the chassis
95. stems in the U K 112 Appendix D Warranty and Software License Warranty See the HP NetServer Warranty and Service Support Booklet included with your product for all warranty and service support information HP Software Product License Agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND The HP Software Product License Agreement will govern all Software which is provided to you with the exception of Microsoft Software Microsoft Products are licensed to you under the Microsoft End User License Agreement EULA contained in the Microsoft documentation The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP License Grant HP grants you a license to Use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by HP
96. supplies or in the exhaust fan assembly Failure to observe these precautions may result in thermal damage to the NetServer Servicers can hot swap any fan except the processor fan If this fan fails or if the metal baffle is removed thermal damage to the NetServer can occur 44 8 Installing the NetServer in an HP Rack System E or Rack System U This chapter lists the steps required to install the rack optimized HP NetServer LH 4r see Figure 8 1 in an HP Rack System E U NOTE The pedestal mounted HP NetServer LH 4 cannot be rack installed without a conversion kit Contact your HP reseller for information about the HP NetServer LH 4 to LH 4r Conversion Kit LH 4 Pedestal LH 4r Rack Optimized Figure 8 1 NetServer Configurations Steps for installing the NetServer in an HP Systems rack are listed in Appendix A Installing the NetServer in an HP Systems Rack If you are mounting the NetServer in a non HP rack refer to the separate rack mounting guide for third party racks It is packed in the accessories tray in the HP NetServer s shipping box 45 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Preparing for Installation You should plan the placement of your HP NetServer LH 4r and other rack components before proceeding with installation Proper placement is vital for both safety and operating efficiency For more details see the HP NetServer Rack Install
97. suuuuu00000nnnnnennnnnnnnnnnnnnnnnnnnn 47 Installing an Additional Power Supply uuuessssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 48 Ventilating Fans 44444444unnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 48 8 Installing the NetServer in an HP Rack System E or Rack System U 51 Preparing for Installation r 444444444nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 52 Prevent Rack Tip Over Equipment Damage and Injury 52 Tools Required AN 53 Installing the Slides 4444440sss44nsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 54 Marking the Columns 4444440snnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 54 Installing Rack NutS oooocoocncccnnnccccccccnnnconananonnncnnnn cn nana nn nn cnn nn cnn nnnnn nn n cnn 55 Installing Bar Nuts 00oooooccccnocccconccooccccnnnconannno nn ncnnnn conan nn nn cnn nn rra nnnn rn nccnnn 56 Attaching the Slides ooooonnnnnnnnccnnnnninnnncconnconnncnnnnnano nono nnn cn nana nn nn cn nnn cnn 58 Installing the NetServer c oooocoocncccnonococcccnnnccnnnnnnnnncnnnnccnnnnn nn nn cnn nn cc nan rn nn cnn 61 Securing the NetServer to the RaCk o ocoonnniocncccnnncccnnnccocccccnnncccnnnnnannncnnnncnnnnns 64 9 Connecting the Monitor Keyboard Mouse and UPS cccccccccccnonooos 69 10 Configuring the NetServer unnsssunsssnnnenennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 71 Contents of the
98. tion Assistant and Installation Assistant e HP Management Solutions e NetServer Utilities e User Preferences Before the HP Navigator Main Menu is displayed you may be prompted to set the language and the time and date You can also set the language that the BIOS displays The following is a description of the contents of the HP NetServer Navigator CD ROM as accessed from the Main Menu Obtaining NetServer Product History When the NetServer is connected to its monitor keyboard and power supply you are ready to begin installation and configuration As you configure the NetServer for use it is important to have the very latest configuration information This will inform you of any applicable compatibility issues and provide you an up to date list of HP tested peripherals and accessories Refer to the Tested Products List on the AP NetServer Navigator CD ROM You should also be familiar with HP DiagTools on the HP NetServer Navigator CD ROM and Information Assistant on the HP NetServer Online Documentation CD ROM to help you configure the NetServer Follow the instructions in your AP NetServer LH 4 or LH 4r Installation Road Map to complete these steps 63 Chapter 10 Configuring the NetServer Readme File This file includes the most recent information that was not available at the time that the installation documentation was printed It is important to check this file before proceeding with the installation
99. uld always be check power Always check Equipment turned ON Equipment plugged in Any power strips in use are plugged in and turned ON Troubleshooting Tools If you are having problems installing your NetServer there are a number of different tools available for troubleshooting 1 Indicator lights on the NetServer front panel are described in Chapter 2 2 The AP NetServer Online Documentation CD ROM contains Troubleshooting Information Part Information A List of Error Messages and Beep Error Messages 3 HP NetServer Utilities on the HP NetServer Navigator CD ROM At the NetServer Navigator Main Menu select NetServer Utilities to use the following utilities HP DiagTools Utility An easy to use hardware diagnostic for system verification burn in and rapid troubleshooting Copy DiagTools from the AP NetServer Navigator CD ROM to diskette before use 0 Print or View Configuration Enables you to print or view the current system configuration including details of which boards are detected in the system and which resources are allocated to the boards Diskette Library Enables you to conveniently generate any flexible diskette available on the HP NetServer Navigator CD ROM For example you can create the following diskettes BIOS Update NOS Drivers NetServer Assistant NetServer SNMP Agents NetServer DMI Instrumentation DiagTools and Remote Assistant Upgrade 83 Chapter 12 Troubleshooting
100. uld plan the placement of your HP NetServer LH 4r and other rack components before proceeding with installation Proper placement is vital for both safety and operating efficiency For more details see the HP NetServer Rack Installation Roadmap STOP Read the HP NetServer Rack Installation Roadmap before installing the HP NetServer LH Ar The Roadmap contains important information you need to know for installing components in the rack HP Rack Assistant can be used to plan the rack configuration HP Rack Assistant can be downloaded from the following web site http www hp com The rack optimized HP NetServer LH 4r fits into 19 inch wide EIA Electrical Industry Association racks Vertical space in the rack is measured in standard EIA units One EIA unit is 1 75 inches 44 45 mm The HP NetServer LH 4r requires 8 EIA units of space 91 Appendix A Installing the NetServer in an HP Systems Rack Slide 7 Rack Template Leveler Foot The hardware used in this installation is shown in Figure A 1 Inside Face Outside Face Handles F hs To ea Pi Pc Wi a TT NetServer Bezel i Pa ee Be Po Pea RATTEN AAA Hex Nut Foot and Star Washer Removable Mounting Flange Figure A 1 Identifying Installation Hardware Tools Required The following tools are required to install the NetServer e Small adjustable op
101. units counted up from the base line 3 Mark the slide screw mounting holes holes 20 and 22 counted up from the base line 4 Mark the second front column by repeating steps 1 through 3 Marking Rear Columns Mark the slide mounting holes on the inside faces of the rear columns 1 Mark the base line bottom of the NetServer at an EIA unit mark on the column 2 Hold the bottom of the rack template at the base line Mark the top of NetServer 8 EIA units counted up from the base line 3 Mark the slide mounting hole hole 21 counted up from the base line 4 Repeat steps 1 through 3 and mark the second rear column 48 Chapter 8 Installing the NetServer in an HP Rack System E or Rack System U Installing Rack Nuts Rack nuts are installed on the front columns to secure the bezel latch and hinge Use the rack template to locate the mounting holes see Figure 8 3 Rack nuts are installed on the rear columns to secure the z bracket which is secured to the NetServer Use the rack template to locate the mounting holes 1 Install the bezel latch rack nuts on the right front column holes 11 and 15 counted up from the base line Install the bezel hinge rack nuts on the left front column holes 6 and 19 counted up from the base line Install the z bracket rack nuts on the right rear column holes 9 and 13 counted up from the base line
102. utility the disk array utility the NIC configuration utility the Integrated Remote Assistant utilities troubleshooting utilities and other utilities It is not available for SCO UNIX Select Execute on the Install Utility Partition screen e Execute Board Utilities When Configuration Assistant detects installed boards for which there are additional configuration utilities on the HP NetServer Navigator CD ROM you can execute these utilities to complete the configuration of the boards by selecting Execute on the Execute Board Utilities screen Custom Configuration In Custom configuration mode you perform the same configuration steps as for Express configuration mode but you can do them in any order Select Custom on the Configuration Assistant menu if you are experienced in NetServer 67 Chapter 10 Configuring the NetServer configuration and have a preferred sequence of steps or if you prefer to configure your system one component at a time After you have selected the NOS version and NOS installation mode automated or manual and after you have viewed the Configuration Advisories the Custom Configuration screen displays the following menu e Essential Steps 0 Configure Remote Management This utility configures the Integrated Remote Management device for remote management It enables remote dial up server management To configure Integrated Remote Assistant select Configure Remote Management on the Configure Rem
103. w Notice for USA FCC Radio Frequency Emissions Statements For Products Labeled Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates and uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Hewlett Packard s system certification tests were conducted with HP supported peripheral devices and HP shielded cables such as those you receive with your computer Changes or modifications not expressly approved by Hewlett Packard could void the user s authority to operate the equipment

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