Axis Communications Security Camera dual ptz network camera User's Manual
Contents
1. HSMONA 3 Page 20 AXIS Q8721 E Installation Guide Technical Specifications For technical specifications of the network cameras see the respective User Manuals Function group Item Specifications Camera Model AXIS 08721 E includes AXIS 01755 and AXIS 01921 General Pan Tilt Pan 360 endless 0 1 20 s Tilt 45 to 20 0 1 20 s Protocol Pelco D Preset 0 02 accuracy Casing Aluminum casing sunshield ABS PMMA IP66 rated Color RAL 9002 Power AXIS Q8721 E 24 V AC 50 60 Hz 200 W provided by power supply sold separately 230 120 V AC 50 60 Hz with built in day night sensor Operating 30 C to 45 C 22 F to 113 F conditions Humidity 150 100 RH condensing Approvals EN 55022 Class A EN 55024 EN 61000 6 1 EN 61000 6 2 FCC Part 15 Subpart B Class A demonstrated by compliance with EN 55022 ICES 003 Class A demonstrated by compliance with EN 55022 C tick AS NZS CISPR 22 demonstrated by compliance with EN 55022 EN 61000 3 2 EN 61000 3 3 EN 60950 1 EN 60950 22 IEC EN 60529 IP66 Weight AXIS Q8721 E 28 5 kg 63 Ib Included Installation and Management Software CD accessories Windows decoder 1 user license Required Power supply 230 V 120 V with built in day night sensor sold accessories separately Wall bracket or column bracket sold separately Optional Corner mount and pole mount accessories IR Illuminator Installation Display AXIS Camera2. Please read through this Installation Guide carefully before installing the product Keep the Installation Guide for further reference e Risk of pinching Do not touch the product while it is moving NOTICE Store the Axis product in a dry and ventilated environment Avoid exposing the Axis product to vibration shocks or heavy pressure and do not install the product on unstable brackets unstable or vibrating surfaces or walls since this could cause damage to the product Only use applicable tools when installing the Axis product excessive force could cause damage to the product Do not aim the thermal camera lens toward the sun or other high intensity radiation sources since this could cause damage to the sensor Do not use chemicals caustic agents or aerosol cleaners Use a damp cloth for cleaning Only use accessories that comply with the technical specification of the product These can be provided Axis or a third party Use only spare parts provided by or recommended by Axis Do not attempt to repair the product by yourself contact Axis or your Axis reseller for service matters e This Axis product shall be used in compliance with local laws and regulations Do not install the camera near heat sources since fluctuating temperatures may affect thermal image qual ity The Axis product should be installed by a trained professional Please observe relevant national and local regulations for
3. pressed until the status indicator displays amber this may take up to 15 seconds Release the control button When the status indicator displays green which can take up to 1 minute the process is complete and the camera has been reset Re assign the IP address using one of the methods described in this document It is also possible to reset parameters to the original factory default settings via the web interface For more information please see the online help or the User Manual Troubleshooting This table applies to the pan tilt and illumination units only For troubleshooting of the network cameras see the respective User Manuals Disconnect the mains supply before performing any kind of maintenance procedure The product is not running Make sure all the connections are correct The product does not move Make sure that the power supply cable is intact and connected correctly The pan tilt is disabled during the de icing process see De icing on page 17 The product moves but is Check that the PTZ functionality is enabled see PTZ on page 17 unresponsive to commands Make sure that the RS 485 cable is intact and connected correctly The illuminators are not turning Make sure all the connections are correct when day changes into night Make sure the day night sensor is positioned so it can track the changes in daylight Adjust the potentiometer see Day Night Sensor on page 17
4. the Base to the Bracket see page 10 Attach the Dual PTZ Network Camera to the Base see page 13 Install the Illuminators sold separately see page 16 e Install the Counterweights see page 14 4 Configuration See page 17 5 Access the Video Stream See page 18 Package Contents Models variants notes Dual PTZ network camera AXIS Q8721 E includes AXIS 01755 and AXIS 01921 Pan tilt control unit and motor Sunshield Base Base for dual PTZ network camera Counterweights Counterweights for balancing pan tilt control unit when not using illuminators Mounting accessories Sunshield mounting kit Base mounting kit CD Installation and Management Software CD Printed materials AXIS 08721 E Installation Guide this document Axis Warranty Document Extra serial number labels 2x Required accessories Power supply 230 V 120 V with built in day night sensor sold separately Wall bracket or column bracket sold separately Optional accessories Corner mount pole mount IR Illuminators Axis Installation Display See www axis com for information on available accessories Tools needed not included RJ45 crimp tool Allen key set Ratchet set Drill for drilling holes in mounting surface Loctite 2439 threadlocker HSMONA C Page 6 AXIS 08721 E Installation Guide Hardware Overview Sunshield 7 Top cover 8 Protective window 9 I
5. the installation Transportation NOTICE When transporting the Axis product use the original packaging or equivalent to prevent damage to the product Battery Replacement This Axis product uses a 3 0 V CR2032 Lithium battery as the power supply for its internal real time clock RTC Under normal conditions this battery will last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when the battery needs replacing The battery should not be replaced unless required If the battery does need replacing please contact www axis com techsup for assistance Dispose of used batteries according to the manufacturer s instructions NOTICE e Risk of explosion if battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer HSMONA axis 08721 Installation Guide Page 5 AXIS 08721 Installation Guide This Installation Guide provides instructions for installing an AXIS 08721 Dual PTZ Network Camera on your network For all other aspects of using the product please see the User Manuals available at www axis com Installation Steps 1 Check the package contents against the list below 2 Hardware overview See page 6 3 Install the hardware Install the Power Supply sold separately see page 7 e Install the Bracket sold separately see page 8 Attach
6. 4 Nm NOTICE Use the alignment indicators to align the units Incorrect alignment could cause damage to components 1 control unit motor and 4 Seal camera assembly 5 Base 2 Configuration board lid 6 Washer 4x 3 Alignment indicators 7 Screw 4x 4 Aim the dual PTZ network camera to the point of interest and focus the thermal network camera if required see Focus Adjustment AXIS 01921 on page 18 See Access the Video Stream on page 18 and the Installation and Management Software CD for information on how to view the video stream 5 Install the counterweights see nstall the Counterweights on page 14 or install the selected illuminators sold separately see page 16 Infrared LED are available as accessories see www axis com for information of available illuminators NOTICE Either counterweights or illuminators shall be installed Any other installation method will void the war ranty and could leave the unit at a risk HSMONA C Page 14 AXIS 08721 Installation Guide Install the Counterweights 1 Unscrew the bottom cover screws and remove the top cover see illustration on page 15 2 Attach the counterweights to the bottom cover using the supplied screws and washers torque 4 Nm NOTICE Apply Loctite 243 threadlocker on the screws 3 Secure the counterweights using the supplied grub screws torque 4 Nm Bottom cover Grub screw 4x Washer 4x Screw 4x Cou
7. INSTALLATION GUIDE AXIS Q8721 E Dual PTZ Network Camera HSI1ON3 Legal Considerations Video and audio surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes two 1 H 264 decoder licenses To purchase further licenses contact your reseller Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP certification mark of the UPnP Implementers Corporation Electromagnetic Compatibility EMC This equipment configured with designated power supply and IR illuminators sold separately has been designed and tested to fulfill applicable standards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded network cable and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protecti
8. Station and video management software from Axis Application Development Partners Further Information Visit www axis com techsup to check if there is updated firmware available for your network product To see the currently installed firmware version see Setup About Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides Warranty For information about Axis product warranty and thereto related information see www axis com warranty Installation Guide Ver 1 10 AXIS 08721 E Printed January 2013 9 Axis Communications AB 2013 Part No 49858
9. ches are configured with the correct PTZ protocol in the factory and do not need to be changed 1 Base 2 Alignment indicator 3 Screw 4x 4 5 Column bracket Wall bracket HSMONA C Page 12 AXIS Q8721 E Installation Guide 6 If applicable connect the illuminator cable to the connector ALARMS 1 on the base 7 Using a RJ45 crimp tool strip and crimp the network cable according to the manufacturer s instructions 8 Connect the network cable to the network connector on the base NOTICE The power supply specified with the product shall be used Using any other power supply will void the war ranty and could leave the unit at a risk 9 Connect the 24 V AC power cable to the power connector on the base Make sure the green yellow ground wire is connected to the middle pin To make the installation easier it is possible to remove the connector from the circuit board and mount it when the cables are correctly connected 1 Illuminator cable Power cable 24 V AC blue L green yellow L brown N 2 Network connector 5 Power connector 24 V AC 3 Network cable axis 08721 E Installation Guide Page 13 Attach the Dual PTZ Network Camera to Base 1 Make sure the seal is in position 2 Remove the sunshield which is placed on but not attached to from the top cover 3 Attach the Pan Tilt control unit motor and camera assembly to the base and tighten the screws torque
10. ct is switched on The de icing process ensures that the product works properly even at low temperatures The de icing period lasts 90 minutes and during this period both cameras are turned off HSMONA 18 AXIS Q8721 E Installation Guide Access the Video Stream Use the tools provided on the Installation and Management Software CD to assign an IP address set the password and access the video stream This information is also available from the support pages on www axis com techsup Focus Adjustment AXIS 01921 If required follow these instructions to focus the thermal network camera 1 Unscrew the stop screw on the lens using a slotted screwdriver 1 8 mm 2 Focus the camera to the appropriate distance See the table below for recommended focus distances for Stop screw achieving optimal focus both for near focus and infinity Lens 10 mm 19 mm 35 mm 60 mm Focus distance 2 m 6 6 ft 8 m 26 2 ft 22 m 72 2 ft 60 m 196 9 ft 3 Secure the stop screw The network camera has a lens with autofocus and cannot be adjusted manually axis 08721 Installation Guide Page 19 Resetting to the Factory Default Settings This will reset all parameters including the IP address to the Factory Default settings pe pe ex 5 Disconnect power from the camera Press and hold the control button and reconnect power Keep the control button
11. e measures Safety This product complies with EN IEC 60950 1 and EN IEC 60950 22 Safety of Information Technology Equipment Photobiological Safety This product configured with IR illuminators sold separately fulfills the requirements for photobiological safety according to EN 62471 risk group 1 Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose RoHS p This product complies with both the European R
12. f the selected bracket sold separately See www axis com for information on available mounting accessories 2 Route the network power and if applicable illuminator cables through the bracket Leave approximately 50 cm 11 8 of cable for connecting the base NOTICE Due to local regulations or the environmental and electrical conditions in which the product is to be used a shielded network cable STP may be appropriate or required Any network cables that are routed in out door environments or similar shall be shielded STP and intended for their specific use Make sure that the network switch is properly grounded See Electromagnetic Compatibility EMC for regulatory requirements 1 Network power and illuminator cables 2 Wall bracket 3 Column bracket 3 Install the selected bracket Make sure that the screws and plugs are appropriate for the material e g wood metal sheet rock stone Make sure that the bracket is secured properly and that the material is strong enough to support a weight of 35 kg 77 2 Ib e Assemble the product in an upright position Do not install the product upside down e When attaching the bracket to a concrete surface use dowel pins with a traction torque rating of gt 300 When attaching the bracket to a metal surface use screws with a diameter of at least 8 mm axis 08721 E Installation Guide 4 Assemble the screws washers and screw seals 5 Put the seal in its pos
13. for instructions on how to install the illuminators sold separately Composite Video Optional AXIS 01755 For information how to connect composite video in out see AXIS 01755 User Manual a AXIS 08721 Installation Guide Page 17 Configuration For information about how assign IP address and gain access to the product see Access the Video Stream on page 18 and the Installation and Management Software CD PTZ The PTZ functionality is controlled through the network camera The PTZ controls will be available from the Live View page in the network camera s web pages after enabling the PTZ functionality See the User Manual available at www axis com Day Night Sensor The day night sensor is attached to the power supply sold separately The product is configured in the factory for optimal performance in a range of conditions However settings can be adjusted to suit specific conditions on site To adjust the sensitivity of the day night sensor turn the potentiometer until it reaches the desired threshold Turn the potentiometer clockwise to increase the threshold and advance the switch to night mode Turn the potentiometer counterclockwise to decrease the threshold and delay the switch to night mode The switch to night mode will activate the illuminators sold separately De icing The product s automatic de icing process starts when the air temperature is below O C 32 F required that the produ
14. ition Screw seal 4x Seal Washer 4x 4 5 6 Screw 4x Column bracket Wall bracket HSMONA C Page 10 AXIS 08721 Installation Guide Attach the Base to the Bracket 1 Remove the desiccant bag which is placed in the base 2 Make sure the seal is in position 3 Route the network power and if applicable illuminator cables through their respective cable glands in the base The cable glands are suitable for cables with a diameter of 5 mm 10 mm For cables with a diameter 3 mm 7 mm use the supplied spare gaskets 4 Screw the cable gland caps on firmly NOTICE It is important to tighten the cable gland caps in order to maintain the products IP rating Column bracket Power cable 24 V AC Illuminator cable Network cable 1 Base 2 Network power and illuminator cables Seal 4 Wall bracket Ci Co axis 08721 Installation Guide Page 11 5 Attach the base to the bracket and tighten the screws torque 4 Nm NOTICE Apply Loctite 243 threadlocker on the screws The base can be attached to the bracket in four different positions Use the alignment indicators on the dif ferent units to find a suitable position that allows access to the configuration board which can be opened for easy access to the network connector see illustration on page 11 This is useful for troubleshooting or for connecting an Axis installation display The dip swit
15. lluminator bracket screw 10 with washer 4x and lock 11 washer 4x 12 Bottom cover 13 Dual PTZ Network camera pan 14 tilt control unit and motor 15 16 17 18 19 20 21 22 23 24 25 26 n a Base Illuminator sold separately Illuminator bracket Network camera Thermal network camera CVBS button Audio in SD card slot Audio out Video out Pr CVBS Video out Pb Video out Y Network connector Window heater connector Power connector RS 485 422 connector Power LED Network LED Control button connector Not used axis 08721 E Installation Guide Install the Hardware For information on the cameras connectors LED behaviors etc see the respective User Manuals Install the Power Supply sold separately The mains supply shall be disconnected during installation NOTICE The power supply specified with the product shall be used Using any other power supply will void the war ranty and could leave the unit at a risk The day night sensor is attached to the power supply sold separately If using the day night sensor place the power supply so that the sensor can track the changes in daylight 1 Install the power supply according to the instructions supplied with the power supply HSMONA C Page 8 AXIS Q8721 E Installation Guide Install the Bracket sold separately 1 Prepare a wall parapet or pole for installation o
16. nterweight 2x NU axis 08721 E Installation Guide Page 15 D 4 Attach the top cover to the bottom cover Make sure to tighten diagonally opposite bottom cover screws a few turns at a time until all are tight torque 4 Nm This will help ensure that the bottom cover gasket is compressed evenly 5 Attach the sunshield to the top cover 6 Loosen the counterweight locking screws and adjust the position of the weights to the desired position The positions of the weights must be identical Note The pan tilt assembly must remain balanced for the pan tilt function to operate correctly Check the balance by swinging the housing slightly 7 Remove the protective plastic from the protective window Sunshield Washer 4x Lock washer 4x Sunshield screw 4x Top cover Bottom cover gt O Bottom cover screw 10x Counterweight Counterweight locking screws Positioning holes Protective plastic HSMONA C Page 16 AXIS 08721 Installation Guide 8 Switch on the mains supply The pan tilt control unit will start turning and the cameras will turn on approximately 30 seconds later In cold temperatures there might be a delay due to the de icing process see Day Night Sensor on page 17 Risk of pinching Do not touch the product while it is moving Install the Illuminators sold separately See the Installation Guide provided with the illuminators
17. oHS Sy directive 2002 95 EC and the Chinese RoHS regulations ACPEIP WEEE Directive The European Union has enacted a Directive 2002 96 EC p on Waste Electrical and Electronic Equipment WEEE Directive This directive is applicable in the European ea Union member states The WEEE marking on this product see right or its documentation indicates that the product must not be disposed of together with household waste To prevent possible harm to human health and or the environment the product must be disposed of in an approved and environmentally safe recycling process For further information on how to dispose of this product correctly contact the product supplier or the local authority responsible for waste disposal in your area Business users should contact the product supplier for information on how to dispose of this product correctly This product should not be mixed with other commercial waste Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and firmware updates find answers to resolved problems in the database Search by product category or phrases report problems to Axis support by logging in to your private support area Safeguards
18. on against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canada This Class A digital apparatus complies with Canadian ICES 003 Europe C This digital equipment fulfills the requirements for RF emission according to the Class A limit of EN 55022 Caution This is a Class A product In a domestic environment this product may cause RF interference in which case the user may be required to take adequate measures This product fulfills the requirements for immunity according to EN 61000 6 1 residential commercial and light industry environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia This digital equipment fulfills the requirements for RF emission according to the Class A limit of AS NZS CISPR 22 NOTICE This is a class A product In a domestic environment this product may cause RF interference in which case the user may be required to take adequat
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