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Avaya BCM200/400 User's Manual

1. Empty Empty EEEBEEEEEEE v v v v v v v v Empty Description Value should be an Enumerated among 0 2 0 2 1 2 2 2 3 3 0 3 1 3 2 3 3 4 0 4 1 4 2 4 3 5 0 5 1 5 2 5 3 6 0 Glunlus LEE T3 Status This value is correct 34 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 13 Adjust the remaining MBM s until all settings have been changed All old or existing modules that have been moved will need to be set to empty Operation Click Here to Configure MBM Hardware MBM Configuration MBM Position MBM Type Old Station Bus Number Old Trunk Bus Number New DIP Settings DSM32 DSM32 v 2 v Empty wv Empty BRI ST4 Empty Empty Empty Empty Empty B 3 B z B 10 S 4 4 4 d d Ss oS Empty am Note Make a note of the New DIP Settings as you will need to apply these to the Media Bay Modules before applying the configuration to the target BCM 14 After all required changes have been made click on OK and Data Migration Manager will proceed to prepare the data set based on the declared hardware NN4001 1 049 Issue 1 3 BCM Rls 6 0 35 Upgrading a BCM 200 400 15 A summary of this preparation and its impacts will be presented in the form of a summary report Click on Save report to keep a record of the changes made Run operation Click Here to Co
2. ccccccssceccceceesseceeeceeseeeeecseeseeeessaeeeeeeesseeseeeeeesaaeeeees 25 Preparing the Data for the Target SYSteM cccccceccccsseeeeseeeeseeeeeseeeeesaeeeees 28 Upgrading a BOM400 ChasSls cccccccseeccsseeeeeeeeseeeeseeeeseeeeeees 41 Replacing the BOM400 Fan eese nnne nnn nnn nnn nnns 51 Upgrading a BCM200 ChasSls cccccccsseceeseeeseeeeeeeeeeeeeseeeeaees 54 Replacing ING BCM200 Tali tiu Porta obese dli cates ub aiuiet baie mec d 65 Applying the BCM Configuration using Data Migration Manager 69 Post Data Migration Manager Manual Configuration 75 POS Upgrade Activi GS iia fee cm 76 Avaya Documentation Links TT 4 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Upgrading a BCM200 400 Overview BCM200 amp 400 units can be upgraded to use the extended features and capabilities of BCM Rls 6 0 The upgraded units are named BCM200 RIs 6 0 and BCM400 Ris 6 0 respectively Upgrading a BCM200 400 unit to BCM RIs 6 0 consists of a complete change of Base Function Tray and hard drive The Data Migration Manager DMM application can be used to transfer the majority of the configuration from the source system to the target system saving time in re programming the upgraded BCM Manual programming of some settings will be required when using DMM Alternatively complete manual re programmi
3. 1 Open Internet Explorer In the address field type replacing the relevant part with your BCM IP address http lt bcm ip address gt Navigation Canceled Windows Internet Explorer jy 3 T i http 200 30 30 80 2 Click on Go or press Return on your keyboard Note You can also use the Web Page button in Element Manager to launch a web broswer session The BCM you wish to access must be selected in the Element Navigation Panel to do inis fp Exit ye Cut Gy Copy OB Paste web Page jf Validate Device Ey connect Element Navigation Panel mno Elements 4 10 1 1 2 ur RE 10 1 LEG IP Address 200 30 30 80 Ej 200 30 30 30 73 User ID nnadmin m 200 30 30 51 BCM Chester Password ssssss 200 30 30 77 Connection Information Inventory Information System Name BCM50b 3 If you are presented with the Certificate Error window click on Continue to this website not recommended We recommend that you close this webpage and do not continue to this website I Click here to close this webpage More information i NN4001 1 049 Issue 1 3 BCM Rls 6 0 15 Upgrading a BCM 200 400 4 Accept any further security messages that you may get presented with Securiby Information X This page contains both secure and nonsecure items Do you want to display the nonsecure items 5 You will now see the login screen enter your BCM User name and Password By default t
4. 3 Select the Click Here to Select Target BCM Type link Data Preparation Wizard X Prepare Data for Target BCM E x JSelect Target BCM Configure Target MBMs NN4001 1 049 Issue 1 3 BCM RIs 6 0 Enter New Default Mailbox Password Select Target BCM description Errors reported for this task This task is located on BCM 10 10 11 1 The following error was found details e A target BCM type must be selected The following operation 1s available e Click Here to Select Target BCM q 29 Upgrading a BCM 200 400 30 4 From the drop down select the target BCM type in this case BCM450 and click OK Operation Click Here to Select Target BCM Type arget Device Type BCM450 v BCM450 BCMS0 Description Value should be an Enumerated among BCM450 BCM50 Status This value is correct 5 A report is generated on the modification Run operation Click Here to Select Target BCM Type on object BCM 10 10 11 1 Update Done Completed Message Started at 2009 12 07 13 57 35 0000 1 2 Starting step Run operation Click Here to Select Target BEM Type on object B 1 2 Step Run operation Click Here to Select Target BEM Type on object BCMs10 1 2 2 Starting step Update ziz Step Update completed successfully Completed at 2008 12 07 13 57 36 0000 duration Oh O mn 1 s EAH B B B 6 items Save report NN40011 049 Iss
5. 50 Unified Messaging 208 16 279 1 232 z0 Zod 100 ea oY O e e iN iN mm Continue with Apply 3 Cancel Operation Note If the keycodes have been migrated from the source system to the target system the keycode values count should be the same 10 Click Continue with Apply to continue the process 72 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 11 After applying the keycodes the system then generates a report with all the issues warnings and errors when migrating to the new system Apply BCM configuration Local file system Applying BCM configuration oo Moo IB oOcDO c0 son amp eee xn on xn ox Co C Cn on 39 40 41 42 43 44 45 46 47 48 49 50 51 Started at 2009 12 10 16 01 43 0000 Message Starting step Applying BCM configuration Connected Found Device Type BCM450 Found Device Version 9 0 1 20 533 o Export Voicemail Messages true DMM version 1 0 0 datamigratemgr0Dab02 Source IP address BCM 10 10 11 1 Target IP address 200 30 30 73 Target IP is not in the same subnet as source system Some Data Services information may not be applied eo Found System ID BBFCXCVGJCCH As Keycode LAN CTE 217 exported system count 16 applied system count 7 Keycode IP Telephony Client 218 exported system count 16 applied system count 5 s Keycode VoIP Gateway Trunk 206 exported system coun
6. 8 A final report displays the details of the programming extracted with details of warnings and errors created during the extraction from the target system It is possible to save a record of the report using the Save Report button Extract BCM configuration Local file system Extracting BCM configuration Done Completed with 3 errors and with 1 warning Message Started at 2009 12 07 11 47 39 0000 Starting step Extracting BCM configuration Connected Found Device Type BCM200 Found Device Version 4 0 2 03 Extract Voicemail Messages true DMM version 1 0 0 datamigratemgroQabo Source IP address 10 10 11 1 Found System ID 031064080000 Backing up the configuration before extracting Extracting System settings Start job For extracting BCM System Finish job For extracting BEM System Extracting Administrator Access settings Job Started Admin Access Import Extracting Accounts and Privileges data From device Accounts and Privileges data import completed elapsed time 0 mn 63 438 ms Extracting Security Policies data Fram device Security Policies data import completed elapsed time O mn Os 578 ms Extracting SNMP data From device SNMP data import completed elapsed time O mn 0 s 829 ms Object 0 wo c CH a i P3 Oe gt ra ooooco0000000220202000JENE bi o mom e e e e LL a c c A R c3 rp Job Finished Call Secu
7. Element Manager the system will automatically prompt them for a new password Alternatively change the passwords in Accounts and Privileges e Any IVR data from the previous system will have to be entered e All call centre agent passwords have been reset to the default value 0000 4 zeros These can be changed by agent first logon e he CC Reporting Server Password will need to be reapplied as it will be defaulted to CCRS Change this in CallPilot Manager e f used then the Fax Settings Custom Cover Page will need to be reapplied e Check mailbox configuration e Check CCR Tree configuration NN40011 049 Issue 1 3 BCM RIs 6 0 19 Upgrading a BCM 200 400 Post Upgrade Activities Below is an overview of activities once the BCM 200 or 400 units have been upgraded to BCM200 400 Ris 6 0 76 Whilst the BCM is powered down remove any Media Bay modules from the main unit set the left hand dipswitches to off and replace in the main unit if not already done Apply the new keycode file if not already done as part of the DMM process Apply any new patches e g from the Smart Update DVD if not already done as part of the DMM process If the DMM process has not been followed initialise and re configure the BCM refer to the BCM450 System Start Up Guide for the initialisation procedure You should refer to the xls or html configuration collected with the Save Programming Record feature earlier Re install client applicat
8. NTCO6622KTE6 Kit contents 1x BCM450 Multi lmage Hard Disk Drive FRU NT9T4242b6 N0223071 1x BCM200 400 Chassis Interface Card Upgrade Kit NTCOS3150SXE6 N0205029 1 x BCM450 Populated BFT Assembly FRU without HDD NTCOS3130SYE6 N0172305 1 x BCM 6 0 Documentation Kit English NTAT0160 N0223077 1 x BCM450 Keycode Migration from BCM200 400 1000 Rel 4 0 Authorization Code NTC01076KC N0174259 1 x BCM450 Cooling Fan FRU NTC03140SYE6 N0181990 1 x BCM Smart Update DVD NTAT0145 N0179316 1 x BCM Unified Messaging 1 Seat Software Authorization Code NTAB3118 A0792745 1 x BCM450 Blank Hard Disk Drive FRU NTC03160SXE6 N0202631 1 x BCM450 RAID Paper Authorization Code NTCO1107KC N0205051 BCM200 4 0 to 6 0 Hardware and Software Upgrade Kit Avaya Code NTC06624KTE6 Kit contents 1x BCM450 Multi lmage Hard Disk Drive FRU NT9T4242E6 N0223071 1x BCM200 400 Chassis Interface Card Upgrade Kit NTCO3150SXE6 N0205029 1 x BCM450 Populated BFT Assembly FRU without HDD NTCO3130SYE6 N0172305 1 x BCM 6 0 Documentation Kit English NTAT0160 NO223077 1 x BCM450 Keycode Migration from BCM200 400 1000 Rel 4 0 Authorization Code NTC01076KC N0174259 1 x BCM200 Chassis Cooling Fan FRU NTAB3424E5 N0101493 1 x BCM Smart Update DVD NTAT0145 N0179316 1 x BCM Unified Messaging 1 Seat Software Authorization Code NTAB3118 A0792745 NN4001 1 049 Issue 1 3 BCM RIs 6 0 7 Upgrading a BCM 200 40
9. allow subsequent migration of the keycodes to BCM RIs 6 0 NN4001 1 049 Issue 1 3 BCM RIs 6 0 11 Upgrading a BCM 200 400 Using Data Migration Manager to Export Programming Data The Data Migration Manager DMM is a desktop tool used to migrate configuration and user data from BCM200 400 1000 Ris 4 0 to BCM450 RIs 6 0 system for which there is no traditional upgrade path There are three major steps to the DMM Migration procedure This is in addition to the physical setup of the new BCM system with cabling terminals licensing and network setup The Data Migration Managers purpose is to handle telephony and CallPilot migration therefore aiding in the elimination of repetitive and possibly error prone as well as time consuming manual configuration of the new BCM Due to its limitations not all of the system data can be automatically migrated using the DMM tool the engineer installer has certain manual steps they will need to perform after using this tool Step 1 Extract Data from source platform Step 3 Apply the Data to a target BCM platform 12 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 DMM Pre Requisites Before commencing the Data Migration process please note the following PC Requirements Operating System o Windows XP SP2 Vista Windows 7 175MB hard disk space for the DMM application 100MB hard disk space per source BCM for the data Q O o UO Source BCM Requirements Softw
10. any way as record of details extracted from the system Saving a copy of the data is useful if you intend to apply the data to the target system at a later date 1 Click on the Create Excel Report icon Data Migration Manager File Edit Goto Help cele x Network Elem Create Excel Report Object BCM 10 10 11 1 all BCM Network Overview amp 9 ZSUPUNCNUN BCM 10 10 11 1 Wizards Data Preparation Wizard 2 A screen appears that allows the user to select a location to store the details on their PC Click Browse to select a location to save to then click Start Create Excel report Local file system Enter a Filename to save the data into a M5 Excel File M C Documents and Settingsidaviddivy Documents BCM200 07 12 08 xls i i Browse E ES ETE OT NN4001 1 049 Issue 1 3 BCM Rls 6 0 23 Upgrading a BCM 200 400 3 his process generates a report prior to creation Create Excel report Local file system Export as CM XML Exporting BCMJ10 10 11 1 Telephony Hospitality Rooms 307 caine even Message 1 Started at 2009 12 08 09 14 03 0000 z Starting step Export as CM XML z items Save report Close 4 It is then possible to open the workbook and view the details over multiple sheets within the workbook by use of the hyperlink for each page B G Path IWorksheet 2 BCM 3 BCM AdministratorAccess AccountGroups AccountGroup 4 BCM Admin
11. has been collected for pre 4 0 systems this will require manual replication of the config and that you have obtained a BCM RIs 6 0 keycode for the target BCM refer to the Pre Upgrade Activities section of this guide Extract amp prepare the configuration data from the source BCM refer to the Using Data Migration Manager to Export Programming Data section of this guide Ensure that you have obtained a BCM Rls 6 0 keycode for the target system Are you upgrading the BCM200 or BCM400 system BCM200 BCM400 Refer to the Upgrading a BCM200 Refer to the Upgrading a BCM400 Chassis section of this guide Chassis section of this guide Power up the BCM and apply the BCM RIs 6 0 keycode Are you using Data Migration Manager Apply the prepared configuration refer to the Yes No Initialise and configure the BCM refer to Applying the BCM Configuration using Data the Post Upgrade Activities section of Migration Manager section of this guide this guide Check if any manual configuration is required refer to the Post Data Migration Manager Manual Configuration section of this guide Perform any final actions refer to the Post Upgrade Activities section of this guide NN40011 049 Issue 1 3 BCM Rls 6 0 9 Upgrading a BCM 200 400 Pre Upgrade Activities Before proceeding with the upgrade of the BCM200 or 400 systems it is recommended that you perform the following actions Backup the configuration on the existing syst
12. no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAY A COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERC
13. section of this guide for further details If using Data Migration Manager as part of the upgrade process first refer to the Applying the BCM Configuration using Data Migration Manager section of this guide 64 NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Replacing the BCM200 Fan BCM200 amp 400 upgrade kits all include a replacement cooling fan As a good practice maintenance procedure it is highly recommended to replace the existing fan with the new fan supplied This will reduce the risk of fan failure and the internal components overheating The following procedure can be applied either during the upgrade procedure this is advisable or at a later date 1 Ensure the BCM is powered down with all cables disconnected It is advisable to place the BCM on a flat work surface away from the exhaust of other equipment allowing unhindered access to the chassis 2 Remove the two screws securing the top unit cover to the chassis and remove the top cover 3 Ensure the fan power cable is disconnected NN4001 1 049 Issue 1 3 BCM Rls 6 0 65 Upgrading a BCM 200 400 4 From the rear of the unit remove the four plastic pins holding the fan onto the unit 5 Remove the fan Position the new fan in place with the label facing towards the back of the chassis and the power cable at the bottom of the fan 66 NN4001 1 049 Issue 1 3 BCM Rls 6 0 Upgrading a BCM 200 400 6 Replace the plastic pins Yo
14. 0 BCM200 4 0 to 6 0 Hardware and Software Upgrade Kit including RAID Avaya Code NTCO6625KTE6 Kit contents 1x BCM450 Multi lmage Hard Disk Drive FRU NT9T4242b6 N0223071 1x BCM200 400 Chassis Interface Card Upgrade Kit NTCO3150SXE6 N0205029 1 x BCM450 Populated BFT Assembly FRU without HDD NTCO3130SYE6 N0172305 1 x BCM 6 0 Documentation Kit English NTAT0160 NO223077 1 x BCM450 Keycode Migration from BCM200 400 1000 Rel 4 0 Authorization Code NTC01076KC N0174259 1 x BCM200 Chassis Cooling Fan FRU NTAB3424E5 N0101493 1 x BCM Smart Update DVD NTAT0145 N0179316 1 x BCM Unified Messaging 1 Seat Software Authorization Code NTAB3118 A0792745 1 x BCM450 Blank Hard Disk Drive FRU NTC03160SXE6 N0202631 1 x BCM450 RAID Paper Authorization Code NTCO1107KC N0205051 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Flow Chart The flow chart below describes the BCM200 400 4 0 to Ris 6 0 upgrade process Check the upgrade kit contents refer to the Upgrade Kits section of this guide Will the BCM200 400 be at 4 0 software version even if upgrading to 4 0 from a previous version AIN No i Will you be using Data Migration Manager during the upgrade procedure Yes an No Obtain amp apply for the source system a BCM RIs 4 0 keycode file containing Unified Messaging refer to the Pre Upgrade Activities and DMM Pre Requisites sections of this guide Ensure that configuration data
15. AVAYA BCM Ris 6 0 Upgrading a BCM200 400 Task Based Guide Upgrading a BCM 200 400 Copyright O 2011 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has
16. CAP Assignments DMM will not migrate CAP Assignments The CAP Assignments must be performed manually after the DMM migration Line Numbering amp Line Pools It is likely that line numbers and pools will change after the DMM has applied the configuration to the target BCM system These will require checking to ensure correct line and pool assignments Doorphone No doorphone programming of any type will be migrated from the source to the target Manual doorphone re configuration will be required after the migration has been performed Contact Center Reporting Server Password This is not applied to the target system and must be applied manually in CallPilot Manager User Account Passwords All User Account passwords will be reset to the default PlsChgMe These will need to be changed to their required values in Element Manager 44 0 NN40011 049 Issue 1 3 BCM Ris 6 0 Upgrading a BCM 200 400 Installing the Data Migration Manager Application The Data Migration Manager DMM is available via the target BCM s Application Launcher which automatically checks for updated versions of the DMM application from the hosting servers The Data Migration Manager will be installed on your desktop PC and can either be opened from the Application Launcher screen or from a desktop shortcut The DMM User Guide will be accessible from the Help menu option Note Application Launcher can also be accessed from the Web Page button in Element Manager
17. CM400 Fan BCM200 amp 400 upgrade kits all include a replacement cooling fan As a good practice maintenance procedure it is highly recommended to replace the existing fan with the new fan supplied This will reduce the risk of fan failure and the internal components overheating The following procedure can be applied either during the upgrade procedure this is advisable or at a later date 1 Ensure the BCM is powered down with all cables disconnected It is advisable to place the BCM on a flat work surface away from the exhaust of other equipment allowing unhindered access to the chassis NN4001 1 049 Issue 1 3 BCM Rls 6 0 51 Upgrading a BCM 200 400 2 Remove the two screws securing the top unit cover to the chassis and remove the top cover 3 Ensure the fan power cable is disconnected 4 From the rear of the unit remove the four plastic pins holding the fan onto the unit 5 Remove the fan Position the new fan in place with the label facing towards the back of the chassis and the power cable at the bottom of the fan 52 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 6 Replace the plastic pins You may find it easier to extend the outer sheath before locating through the pin holes in the chassis and into the fan pin holes Then press in the pins 7 Connect the fan power cable to the Fani connector on the Chassis Interface Card d V ii MIU r NN40011 049 Iss
18. HANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Th
19. Local file system Replace current data Do you want bo save the workspace before proceeding Cancel 5 The DMM application reads the file and loads it to the workspace If required it is possible to save a report copy of the screen detail Click Close to continue Load data file Local file system Replace current data Load snapshot Completed Message amp Started at 2009 12 15 12 28 35 0000 Starting step Load snapshot E Importing File C Documents and Settings daviddiMy Documents BCM 200 07 1 Step Load snapshot completed successfully Completed at 2009 12 15 12 28 38 0000 duration Oh 0 mn 2 s5 RR merat ces y m NN4001 1 049 Issue 1 3 BCM RIs 6 0 27 Upgrading a BCM 200 400 6 The saved file is now available to the DMM application for use by the Preparation Wizard Data Migration Manager m z x Fie Edit Goto Help x e x Network Elements 73 z 1 e MM Overview Eb BCMID 10 11 1 Network Preparing the Data for the Target System It is possible to apply data to a target system immediately after an extract has been performed or after a saved data set has been loaded into Data Migration Manager DMM However first the extracted data must be prepared with additional information regarding the source and target system configuration Data Migration Manager DMM presents a list of the loaded data sets as sub nodes under the Network node on the Data Mi
20. N e n ow ow x owe CO xD O J OC XO amp wh E 105 106 107 108 109 110 111 112 Not applied 900 is invalid value for property StartingCCRTreeFeatureCade in releases after BCM4 0 Message Started at 2009 12 10 16 01 43 0000 Starting step Applying BCM configuration Connected Found Device Type BCM450 Found Device Version 9 0 1 20 533 Export Voicemail Messages true DMM version 1 0 0 datamigratemgrO0ab02 9 Source IP address BCM 10 10 11 1 Target IP address 200 30 30 73 A Target IP is not in the same subnet as source system Some Data Services information may not be applied o Found System ID BBFCXCVGJCCH A Keycode LAN CTE 217 exported system count 16 applied system count 7 Keycode IP Telephony Client 218 exported system count 16 applied system count 5 Keycode VoIP Gateway Trunk 206 exported system count 8 applied system count 5 s Keycode BCM450 Reporting For Intelligent Contact Center 274 exported system count 50 applied system count 1 s Keycode Unified Messaging 208 exported system count 16 applied system count 10 amp Keycode ICC 279 exported system count 1 applied system count O amp Keycode ICC Agent 232 exported system count 20 applied system count 10 Keycode MMedia ICC 235 exported system count 100 applied system count 0 Checking Core Telephony Settings Setting New Core Telephony Set
21. Remove the IDE cable from the I O card 56 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 7 Remove the power cable from the back of the hard drive 8 Remove the rear hard drive access plate and slide out the hard drive This will not be required in the upgraded unit NN4001 1 049 Issue 1 3 BCM Rls 6 0 57 Upgrading a BCM 200 400 9 Replace the rear plate using the four screws 10 Unplug the DS256 and power cable unplugged for ease of access from the Media Bay Module backplane ae hom es vs onisvn riva aT 11 Itis highly recommended that the BCM200 fan is replaced Refer to the Replacing the BCM200 Fan section of this guide for further details 58 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 12 Remove the screws securing the ejection arms of the Base Function Tray Pull down the arms and slide the Base Function Tray out of the chassis 13 Now secure the Chassis Interface Card to the existing I O card using the two screws that were removed earlier The opposite side of the bracket should be held down by the MSC guide bracket ree NN40011 049 Issue 1 3 BCM Rls 6 0 59 Upgrading a BCM 200 400 14 Reconnect all the power cables and make sure that no cables are loose to avoid the cables becoming trapped 60 NN4001 1 049 Issue 1 3 BCM Rls 6 0 Upgrading a BCM 200 400 15 Reconnect the MBM backplane power cable if previously unplugged Plug
22. SHPolicy SessionManagementPolicy OneButtonText SchedulePage LanCTE LanCTEClient Music VoiceMessageCenter Callpilot AAGeneralProperties AAGreetingTable Greeting CustomizedDigits Holiday LinesAdministration AutoAttendantLine DialingTranslationProperties FaxProperties SwitchProperties SystemProperties Agent CCGeneralProperties Greeting_1 CallerinputRuleTable CustomizedMMCCinterface Skillset SkillsetAgent OverflowRule SkillsetRoutingTable SkillsetRoutingStep SkillsetServiceMode CCRTree MailboxTreeNode Swi m T NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 5 he information contained within the spreadsheet is read only information Any additions or subtractions prior to application to the new BCM system could cause the DMM apply process to fail it is not designed as an off line editing program A ae D E F G H 1 Index Go back BCM Telephony DialingPlan Routing Des tinationCodes DestinationCode AlternateR 2 Path outes AlternateSchedule 3 4 PKey Key FirstRoute FirstRouteAbsorbedLength SecondRoute SecondRouteAbsorbedLength ThirdRoute ThirdRouteAbsorbedLength 5 DestinationCode 9 Falback 12 12 12 6 DestinationCode 9 Sched 5 12 12 12 7 DestinationCode 9 Sched 6 12 12 12 8 DestinationCode 9 Evening 12 2 2 9 DestinationCode 9 Lunch 12 12 12 10 DestinationCode 9 Night 2 2 2 11 12 13 14 Reloading a Saved File A saved DMM data file can be loaded fo
23. U F s E r a amp Th en 0 a fuma uum T Line number 463 will be renumbered to 583 Line number 464 will be renumbered to 583 Line number 465 will be renumbered to 585 Line number 466 will be renumbered to 586 Line number 467 will be renumbered ta 587 Line number 468 will be renumbered to 588 Line number 469 will be renumbered to 5853 Line number 470 will be renumbered to 590 Line number 471 will be renumbered to 591 Line number 472 will be renumbered to 592 Line number 473 will be renumbered to 593 Line number 474 will be renumbered ta 594 Line number 475 will be renumbered to 595 Line number 476 will be renumbered to 596 Line number 477 will be renumbered to 597 Line number 478 will be renumbered to 598 Line number 479 will be renumbered to 599 Line number 480 will be renumbered to 600 Line number 481 will be renumbered to 601 Line number 482 will be renumbered to 602 Line number 483 will be renumbered to 603 Line number 484 will be renumbered to 604 Line number 485 will be renumbered to 605 Line number 486 will be renumbered to 606 Line number 487 will be renumbered to 607 Line number 488 will be renumbered to 6068 Line number 489 will be renumbered to 609 Line number 490 will be renumbered to 610 Line number 491 will be renumbered to 611 Line number 492 will be renumbered to 612 Step Run operation Click Here to Configure MBM Hardware an obj
24. are version BCM 4 0 The following Smart Update patch needs to be applied BCM R400 SU System 024 200910 1 0 1 0 Ensure the keycode file containing the Unified Messaging entitlement has been applied Destination BCM Requirements Software version BCM Rls 6 0 Ensure the keycode file containing the migrated keycodes including the earlier applied Unified Messaging keycode has been applied The keycodes will have to have been migrated from BCM RIs 4 0 to BCM Rls 6 0 using the supplied Keycode Migration Authorisation Code in KRS Configuration not Converted by Data Migration Manager Please note that the following is not converted via Data Migration Manager FEM DMM does not support FEM migration to BCM 6 0 Using DMM on the source system will result in the equivalent MBMs being declared on the target system Co Existing same bus BRI and Loop devices Migration to BCM 6 0 will result in a requirement to split the BRI device s and the Loop device s onto unique buses on the 6 0 MBM Hardware declaration must declare the BRI and Loop devices to be destined for buses on the 6 0 system such that there are no BRI and Loop devices co existing on the same bus regardless of slot offset Greater than 130 lines configured Migration to BCM 6 0 will result in a reduction of line count to 130 or less DMM will reduce IP Trunk line count first and if necessary continue by removing DTM interfaces from the source s data until 130 or fewer lines exis
25. ble but not probable that one or more MBMs may stop functioning until a BCM reboot is done Click OK to reboot the source BCM Extract BCM configuration Local file system t3 Extracting BEM configuration Retrieved voice attribute Voice Far APMISMebwvorkingPraperties T Message Object Attribute 47 i CoreTel Ring Groups import completed elapsed time 3 mn 10 s 313 ms b 48 Extracting Sets and Lines 439 b Mapping imported Sets and Lines data 50 B CoreTel Lines and Sets import completed elapsed time 26 mn 53 s 860 ms 51 B Hospitality Rooms data import completed elapsed time 0 mn 4 s 578 ms 52 Job Started Hospitality General Settings Import 53 P Job Finished Hospitality General Settings Import o4 3 Importing Loop Settings 55 Failed ta import Loop Settings CIM enumeration From device Error CIM_ERR_N 56 Telephony Loops import completed elapsed time 0 mn Os 266 ms 57 B Job Finished Telephony Import 58 B Job Started SetTempla 50 g Job Finished SetTempla loo B Side it 60 Job Started Call Securi 61 Job Finished Call Secu bz E Extracting Application s 63 Job Started Applicatio 643 B Job Finished Applicatio 65 B Extracting Network sett 66 B Job Started Data Services extract 67 P Job Finished Data Services extract m ra m i 1 I I m i I NN4001 1 049 Issue 1 3 BCM RIs 6 0 21 Upgrading a BCM 200 400 22
26. by using the link Click Here to input Default Mailbox Password Data Preparation Wizard 3 Prepare Data for Target BCM Select Target BCM Enter New Default Mailbox Password description Configure Target MBMs 3 nter New Default Mailbox Password Errors reported for this task This task is located on BCIM 10 10 11 1 The following error was found details e Need to Verify Application Sets Configuration The following groups of operations are assigned to this task Device Operations e Click Here to input Default Mailbox Password Switch to Close 19 Once opened it is possible to change this prior to applying the configuration to the new system Note this number as all mailboxes will have this as their password Click OK when ready Operation Click Here to input Default Mailbox Password Default Mailbox Password Description Value should be an Integer Status This value is correct 3D 3 7 38 NN4001 1 049 Issue 1 3 BCM Rls 6 0 Upgrading a BCM 200 400 20 DMM runs the operation to confirm the settings It is again possible to Save report to your PC Run operation Click Here to input Default Mailbox Password on object BCM 10 10 11 1 Update Done Completed Message Started ak 2009 12 07 14 22 40 0000 1jz Starting step Run operation Click Here to input Default Mailbox Password an ab iiz Step Run operation Click Here to input D
27. countGroup 1007 AccountGroup 1008 AccountGroup 1009 AccountGroup 1010 AccountGroup 1011 AccountGroup 1012 AccountGroup 1013 AccountGroup 1014 AccountGroup 1015 AccountGroup 1016 AccountGroup 1017 AccountGroup 1018 AccountGroup 1019 AccountGroup 1020 AccountGroup 1021 2 9 Accounts 3 Account nnadmin AccountHistory Password RemoteAccess Account nnguest AccountHistory Password RemoteAccess FvcliziveAccecc 40 NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Upgrading a BCM400 Chassis Use the following procedure to upgrade a BCM400 chassis to BCM400 Ris 6 0 Note BCM Power supply cable management is critical Loose or incorrectly positioned cables can result in cable damage 1 Ensure that you have made a copy of the existing configuration have a new keycode file containing the migrated keycodes and the Unified Messaging keycode and backed up the existing configuration as outlined in the Pre Upgrade Actions section of this guide If using Data Migration Manager ensure you have followed all the actions to obtain and prepare the source system s configuration ready for application to the upgrade target system 2 Power down the system and disconnect the power cable Also disconnect all other cabling from the BCM It is advisable to place the BCM on a flat work surface away from the exhaust of other equipment allowing unhindered access to the chassis 3 R
28. drive with BCM RIs 6 0 software e BCM450 Base Function Tray e BCM RIs 6 0 Documentation Kit e BCM450 Keycode Migration Authorisation Code Migrates converts the 4 0 keycode file into a 6 0 keycode file e Cooling Fan A replacement fan for the BCM chassis It is advisable to replace the existing fan whilst upgrading the BCM e BCM Smart Update DVD This will contain the latest set of software patches e Unified Messaging Keycode Data Migration Manager will require this Note A suitable earth strap should be worn whilst performing the hardware upgrades Full kit listings are contained in the following sections BCM400 4 0 to 6 0 Hardware and Software Upgrade Kit Avaya Code NTC06621KTE6 Kit contents e 1x BCM450 Multi lmage Hard Disk Drive FRU NT9T4242E6 N0223071 e 1x BCM200 400 Chassis Interface Card Upgrade _ Kit NTCO3150SXE6 N0205029 e 1 x BCM450 Populated BFT Assembly FRU without HDD NTCO3130SYE6 N0172305 e 1x BCM 6 0 Documentation Kit English NTATO160 NO223077 e 1 x BCM450 Keycode Migration from BCM200 400 1000 Rel 4 0 Authorization Code NTC01076KC N0174259 e 1x BCMA50 Cooling Fan FRU NTC03140SYE6 N0181990 e 1x BCM Smart Update DVD NTATO145 N0179316 e 1 x BCM Unified Messaging 1 Seat Software Authorization Code NTAB3118 A0792745 6 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 BCM400 4 0 to 6 0 Hardware and Software Upgrade Kit including RAID Avaya Code
29. e the 2 left IO card screws 46 NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 12 Now place the Chassis Interface Card on top of the existing IO card this now performs no function other than to support the Chassis Interface Card align the screw holes and screw in the 2 left hand SCrews 13 If the power supply has been removed this can now be reinstalled Note You must follow the instructions detailed in the BCM200 400 Installation and Maintenance Guide when installing the power supply and ensure cable management is followed NN4001 1 049 Issue 1 3 BCM RIs 6 0 47 Upgrading a BCM 200 400 14 Reconnect all power cables to the CIC card Ensure the DS256 cable is connected to the CIC Detach the Hard Disk Drive cables from the top of the chassis and cable tie them to the power cables going to the backplane 15 Connect the DS256 cables and power cables to the to the MBM backplane 48 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Note Ensure that any unused loose or unsecured cables are tied and out of the way to prevent any snagging crimping or cutting of cables when reassembling the BCM 16 It is highly recommended that the BCM400 fan is replaced Refer to the Replacing the BCM400 Fan section of this guide for further details 17 Slide in the new BCM450 BFT and replace the screws securing the ejection arms to the BFT The upper AFT can also be returned to its or
30. ect BCMs10 Starting step Update Step Update completed successfully Completed at 2009 12 07 14 21 14 0000 duration OA O mn 1 s 258 items E Save report 16 Click on Close and the Data Preparation Wizard screen updates If a mistake is made it is possible to access this screen again and re edit the MBM details via Click Here to Configure MBM Hardware 36 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 17 The line numbers on CTM8 GATMS8 8x16 MBMs will change On the target BCM RIs 6 0 system there will not be a 4 line gap in the line numbering between the first set of 4 lines and the second set of 4 lines on an 8 line MBM Ihe second set of 4 lines on the MBM will be numbered continuously from the first set of 4 lines This means that the second set of 4 lines on every 8 line MBM will have different line numbers on the target as compared to the original source system Data Preparation Wizard Q Prepare Data For Target BCM iQ Select Target BCM Configure Target MBMs description 4 amp 9 Enter New Default Mailbox Password E This task is OK This task is located on BCIM 10 10 11 1 The following operation is available e Click Here to Configure MBM Hardware Switch to NN40011 049 Issue 1 3 BCM Rls 6 0 3 Upgrading a BCM 200 400 18 The final step is the default Mailbox password on extraction the DMM defaults all mailboxes to 3819 Open the screen
31. efault Mailbox Password on object BC 2 2 Starting step Update 2 2 Step Update completed successfully Completed at 2009 12 07 14 22 41 0000 duration Oh O mn Os 6 items save report 21 Once all the necessary steps of the Data Preparation Wizard are successfully completed click Close to return to the Data Migration Manager home window where all the sub nodes should now be green Data Preparation Wizard repare Data for Targe P Data for Target BCM Select Target BCM Configure Target MBMs E Enter New Default Mailbox Password Enter New Default Mailbox Password description This task is OK This task is located on BCIM 10 10 11 1 The following groups of operations are assigned to this task Device Operations e Click Here to input Default Mailbox Password Switch to cose NN40011 049 Issue 1 3 BCM RIs 6 0 39 Upgrading a BCM 200 400 22 The data extracted or downloaded from the previous system is now ready to be applied to the new system Data Migration Manager aae Fie Edit Goto Help s HH e AR x Network Elements r amp Object BCM 10 10 11 1 all BCM Network Overview 8 9 Q AdministratorAccess 2 9 AccountGroups AccountGroup 1000 c BCM 1 0 1 0 11 1 AccountGroup 1001 AccountGroup 1002 AccountGroup 1003 Wizards AccountGroup 1004 AccountGroup 1005 e AccountGroup 1006 Data Preparation Wizard Ac
32. em in case of upgrade failure The original hard drive can be returned to the system but performing a backup is highly recommended Generate a new keycode file in KRS or ask your keycode supplier to do this for the BCM RIs 4 0 BCM containing the supplied Unified Messaging Authorisation Code Applying this keycode to the RIs 4 0 BCM will allow Data Migration Manager to extract the configuration data Generate an additional new BCM Rls 6 0 keycode file in KRS or ask your keycode supplier to do this for the upgraded system entering the Keycode Migration Authorisation Code This will be required later in the upgrade process when the new Base Function Tray has been installed and the upgraded system is powered up Collect the configuration of the existing system in order to re configure the upgraded system This can be done by using the Data Migration Manager application refer to the Using Data Migration Manager to Export Programming Data section of this guide If not using Data Migration Manager use the Save Programming Record feature not available for pre 4 0 systems to create an xls or html version of the configuration To do this during an active Element Manager session click on the Session menu followed by Save Programming Record and select the area of data you want to save Note that Save Selected Data only saves the area of the screen you are viewing Note also that Save All Data can take up to an hour to complete File Edit Vi
33. emove the two screws securing the unit top cover to the chassis and remove the top cover NN4001 1 049 Issue 1 3 BCM RIs 6 0 41 Upgrading a BCM 200 400 4 With the top cover removed disconnect the power connectors from the IO Input Output card 42 NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 5 Disconnect the two DS256 cables from the Media Bay Module backplane NN4001 1 049 Issue 1 3 BCM Rls 6 0 43 Upgrading a BCM 200 400 Note If you choose to remove the power supply you must follow the instructions detailed in the BCM200 400 Installation and Maintenance Guide for replacing it and ensure cable management is followed 6 Disconnect the hard drive power cable and IDE cable U EN 7 Remove the screws securing the ejection arms of the Base Function Tray Pull down the arms and slide the Base Function Tray out of the chassis 44 0 0 0 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 8 Perform the same action on the upper Advanced Function Tray AFT Remove the screws securing the ejection arms of the AFT Pull down the arms and slide the AFT out of the chassis The hard drive can be removed 9 Now unplug the fan power cable from the IO card NN40011 049 Issue 1 3 BCM Rls 6 0 45 Upgrading a BCM 200 400 10 The IDE cable from the IO card can be removed 11 The new Chassis Interface Card uses the existing screw holes for mounting Remov
34. ew Webwork Session Tools Help qi Exit X cur Ba Save Programming Record gt Save anne um TOM 200 30 30 51 b Save Configuration Data Element Navigation Panel Save Administration Data Eley Network Elements Configuration Administration a E Line Access Capabilities anc H E System e EN a 10 10 11 1 E 192 168 2 2 HDI DM H E Administrator Access A 192 168 11 2 192 168 30 2 E C3 Resources 222 ig 200 30 30 50 MI Telephony 223 T7208 M7208 Re 200 30 30 5 PD D l EEE ANAC eism H Global Settings ne aj 200 30 30 72 Be Sats 234 Analog si 200 30 30 74 x Templates Analog a 200 30 30 99 a 200 30 30 206 M 200 30 30 210 me BActive Sets Active Application DNs ol Inactive DNs 9 All DNs GH Lines NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Note For systems running software versions earlier than BCM Rls 4 0 e g BCM Rls 3 6 or Ris 3 7 there are two options a Upgrade the system to BCM 4 0 first using the appropriate upgrade procedures his will allow usage of the Data Migration Manager application to extract configuration data from the source BCM RIs 4 0 system and apply that to the upgraded BCM RIs 6 0 system Upgrade the system directly from its current software version This will require a complete manual reconfiguration It will still be necessary to upgrade the keycodes in KRS to BCM Rls 4 0 first to
35. gration Manager DMM home window If a sub node is not visible double click the Network node to expand the sub node list As part of the apply operation the targets LAN IP addresses may be changed to match that of the source system if applicable Because of this it is recommended that the source and target system not be connected simultaneously on the same LAN during the apply process The connection to the target system for the purposes of DMM apply can be made via either the Customer LAN or OAM LAN interface 28 NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 To prepare the data for application to the new system 1 Select the Data Preparation Wizard link Data Migration Manager File Edit Goto Help Gute Network Elements 5 T2 Network 39 BCM 10 10 11 1 AdministratorAccess Applications Callpilot DataServices Resources System Telephony Object BCM 10 10 11 1 all BCM BCM 10 10 11 1 Wizards Data Preparation Wizard f 2 Click on the Select Target BCM link Data Preparation Wizard X BPrepare Data for Target BCM i Select Target BCM amp Configure Target MBMs amp Enter New Default Mailbox Password Prepare Data for Target BCM Errors reported for this task This task is located on BCIM 10 10 11 1 Check the task Select Target whose state is Error
36. hese are set to User ID nnadmin Password PlsChgMe Click on OK A Please Enter Credentials nnadmin GLELDIDNDIDMDDNLD 6 In the Welcome to BCM window ensure the Main tab has been selected and the BCM button clicked Welcome to BCM Mailbox Manager No update required P Callpilot Manager No update required User Applications No update required Activity Reporter Basic No update required Business Applications No update required Business Element Manager No update required currently a Download Locations Run 16 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 7 The Application Launcher is displayed Select Data Migration Manager and click on Run Main Advanced B Application Group Applications Activity Reporter Basic Business Applications Business Element Manager BCM BCM Monitor Data Migration Manager Other Administrator Applications Online Documentation ta Download Locations 3rd Party http bem sipsw com bemS O0 contact htm 8 The Data Migration Manager application will run Data Migration Manager File Edit Goto Help awh amp Network Elements Metiwork Overview Network 9 Data Migration Manager can subsequently be launched from the Start menu under Start Programs Avaya Business Communication Manager Data Migration Manager Alternatively simply double click on the created desk
37. iginal location Hint Hi Ht Hii 18 From the internal viewpoint you will see the Chassis Interface Card align with the BCM450 BFT Be careful not to trap any cables between the BFT and its connector 49 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 19 Check that the BFT has the Multi lmage hard drive installed by removing the hard drive cover plate thumb screw and removing the plate a m m a S M n C SE i A p 20 lf the hard drive is not already installed slide it into the left hand bay it will come already housed in its cage until you hear it click into place 21 If you are installing the optional RAID hard drive insert that in the same manner into the right hand bay 22 Replace the hard drive cover and thumb screw 50 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 23 Replace the top cover and two securing screws 24 The BCM400 Ris 6 0 is now ready to be returned to its original location Reconnect the power and any other telephony or data cabling 25 Power up the BCM and perform the post upgrade activities refer to the Post Upgrade Activities section of this guide for further details If using Data Migration Manager as part of the upgrade process first refer to the Applying the BCM Configuration using Data Migration Manager section of this guide Replacing the B
38. in MBM 2 D5M32 DSM32 Applying Main MBM 1 DSM32 DSM324 e Applying Resources Application Resources Application Resource Reservations for SIP Trunks does not exist in model BCM default value will be used used Application Resource Reservations for Conf Mixers does not exist in model BCM default value will be used used Application Resource Reservations For Conf Parties does not exist in model BCM default value will be used used Application Resource Reservations For Nortel SIP Sets does not exist in model BCM default value will be used used Application Resource Reservations for Other SIP Sets does not exist in model BCM default value will be used used Applying Resources MediaGateways Rebocting System Waiting for Rebooting System to Complete Object Attribute 51 items 12 Part the way through the migration the target system will require to be powered down and back up again There will be no connection to Element Manager so disconnect and re connect the power supply to do this Click OK DMM Apply NN40011 049 Issue 1 3 BCM RIs 6 0 73 Upgrading a BCM 200 400 74 13 On completion a full report of all actions carried out on the migration of data to the new system This report can be saved if required for reference at a later date Apply BCM configuration Local file system Applying BCM configuration Done Completed with 21 warnings LBoom0 o0tu dwmctunms N O
39. in the new DS256 connector to the backplane Note Ensure that any unused loose or unsecured cables are tied and out of the way to prevent any snagging crimping or cutting of cables when reassembling the BCM 16 Now slide in the new BCM450 Base Function Tray BFT Push up the ejection lever arms and screw in NN4001 1 049 Issue 1 3 BCM Rls 6 0 61 Upgrading a BCM 200 400 17 From the inside view you will see the BFT connector couple with the Chassis Interface connector Be careful not to trap any cables between the BFT and its connector E a ml 18 Check that the BFT has the 6 0 software loaded hard drive installed by removing the hard drive cover plate thumb screw and removing the plate 19 If the hard drive is not already installed slide it into the left hand bay it will come already housed in its cage until you hear it click into place NEN RV p ff ee ee 62 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 20 lf you are installing the optional RAID hard drive insert that in the same manner into the right hand bay NN4001 1 049 Issue 1 3 BCM Rls 6 0 63 Upgrading a BCM 200 400 22 Now replace the top cover and screws 23 The BCM200 Ris 6 0 is now ready to be returned to its original location Reconnect the power and any other telephony or data cabling 24 Power up the BCM and perform the post upgrade activities refer to the Post Upgrade Activities
40. ion Local file system Extracting BCM configuration o tae Message Object Attribute 1 Started at 2008 12 07 11 47 39 0000 2 Starting step Extracting BCM configuration Migrate Voicemail Messages NN40011 049 Issue 1 3 BCM Rls 6 0 19 Upgrading a BCM 200 400 5 Login details for the source BCM Rls 4 0 system are required Enter the source BCM s IP Address User ID and Password There is also the option to Migrate Voicemail Messages Click OK when the details have been entered IP Address 10 10 11 1 User ID nnadmin Password Migrate Yoicepaal ages LX poe 6 Ihe DMM application runs a real time report showing the status of the information being extracted from the 4 0 system The process for extraction takes between 20 45 minutes Extract BCM configuration Local file system Extracting BCM configuration Message Object Attribute Started at 2009 12 07 11 47 39 0000 Starting step Extracting BCM configuration Connected b Found Device Type BCM2Z00 B Found Device Version 4 0 2 03 M Extract voicemail Messages true B DMM version 1 0 0 datamigratemgrO0aboz B Source IP address 10 10 11 1 B Found System ID 031064060000 B Backing up the configuration before extracting 10 items 20 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 7 DMM will recommend that the source system be rebooted after a partial extraction If this is not done it is possi
41. ions including Element Manager Refer to the relevant client documentation for further information Configure any new BCM Rls 6 0 features that you require keycodes may be necessary to unlock some features NN4001 1 049 Issue 1 3 BCM RIs 6 0 Avaya Documentation Links e Upgrade Guide NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 4 1
42. ird Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners 2 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Copyright 2011 ITEL All Rights Reserved The copyright in the material belongs to ITEL and no part of the material may be repr
43. is a destructive operation thus the target system cannot be a live in use system during the apply process 1 Set the Media Bay Module dip switch settings as per the settings noted in the Preparing the Data for the Target System section of this guide 2 Ensure that any other patches supplied with the upgrade kits have been applied 3 Ensure the migrated keycode file has been applied to the target system before continuing with this process NN4001 1 049 Issue 1 3 BCM RIs 6 0 69 Upgrading a BCM 200 400 4 To begin applying the data to the new system select the Apply icon Data Migration Manager File Edit Goto Help sug lt alm x Object Network Overview fe BCMIO 10 11 1 5 The Data Migration Manager will prompt the user to select the data source to be used Click Start to begin Apply BCM configuration Local file system Parameter Description BCM to apply BCMJI10 10 11 1 ems Q sut 70 NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 6 DMM will run a report to check the data and present a destination Screen Apply BCM configuration Local file system Applying BCM configuration Message Object Attribute 1 Started ak 2009 12 10 15 42 32 0000 z Starting step Applying BCM configuration Save report 7 Next enter the IP address of the target BCM as well as the User ID and Password You can also select to Migrate Voicemail Mes
44. istratorAccess Accounts Account 5 BCM AdministratorAccess Accounts Account AccountHistory 6 BCM AdministratorAccess Accounts Account Password 7T BCM AdministratorAccess Accounts Account RemoteAccess 8 BCM AdministratorAccess Accounts ExclusiveAccess 9 BCM AdministratorAccess SNMP 10 BCM AdministratorAccess SNMP CommunityStrings CommunityString 11 BCM AdministratorAccess Security AuthenticationServicePolicy 12 BCM AdministratorAccess Security AuthenticationServicePolicy RADIUSServer 13 BCM AdministratorAccess Security EntryPolicy 14 BCM AdministratorAccess Security LocalAuthenticationPolicy 15 BCM AdministratorAccess Security SSL_SSHPolicy 16 BCM AdministratorAccess Security SessionManagementPolicy 17 BCM Applications AdvancedPagingProductivityPack OneButtonText 18 BCM Applications AdvancedPagingProductivityPack SchedulePage 19 BCM Applications LanCTE 20 BCM Applications LanCTE LanCTEClients LanCTEClient 21 BCM Applications Music 22 BCM Applications VoiceMessaging VoiceMessageCenters VoiceMessageCenter 23 BCM Callpilot 24 BCM Callpilot AutoAttendant AAGeneralProperties 25 BCM Callpilot AutoAttendant AAGreetingTables AAGreetingTable 26 BCM Callpilot AutoAttendant CompanyGreetings Greeting 27 BCM Callpilot AutoAttendant CustomizedDigits 28 BCM Callpilot AutoAttendant Holidays Holiday 29 BCM Callpilot AutoAttendant LinesAdministration 30 BCM Callpilot AutoAttendant LinesAdmini
45. nfigure MBM Hardware on object BCM 10 10 11 1 E Update Completed with 2527 warnings 1 2 1 2 me 12 12 TE me 1 2 me me 1 2 1 2 me 1 2 12 me m e eo 2 o c Oo oC P3 el e e e e e c oo cJ ch Of oo M 4x Bi 8 B EBPEPPPPEPPPPEPPPPEEPPPPEPPPPDEEPPPE PP EEPEPEPPEPEEPEEPEEE D iiz 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Ts 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 212 2 2 Message Started at 2009 12 07 14 21 13 0000 Starting step Run operation Click Here to Configure MBM Hardware an object Line number 41 will be renumbered to 361 H Line number 242 will be renumbered to 362 Line number 243 will be renumbered to 363 Line number 44 will be renumbered to 364 Line number 245 will be renumbered to 365 Line number 246 will be renumbered to 366 Line number 47 will be renumbered to 367 Line number 246 will be renumbered to 368 Line number 249 will be renumbered to 369 Line number 250 will be renumbered to 370 Line number 251 will be renumbered to 371 Line number 252 will be renumbered to 372 Line number 253 will be renumbered to 373 Line number 254 will be renumbered to 374 Line number 255 will be renumbered to 375 Line number 256 wil be d ae ta S76 cea wae ym EE Uu ee air aito i ea ap m as imn p w ELEC omm PR P B z Joe Timber sr wila ambiens s dE al i D
46. ng of the upgraded BCM can also be performed Data Migration Manager can be used when upgrading BCM Rls 4 0 systems Pre 4 0 BCM s will need to be upgraded to BCM 4 0 first before DMM can be used If the BCM s are not at 4 0 software level complete manual reconfiguration will be required Upgrading to BCM Rls 6 0 introduces significant software enhancements and capabilities such as Message Forwarding Find Me Follow Me and Professional Call Recording as well as increased capacities e g up to 300 DN s Another added benefit of upgrading a BCM200 system is the ability to expand capacity by utilising the BCM Expansion Cabinet by connecting to the DS256 connector on the front of the Base Function Tray This is not possible on BCM200 Ris 4 0 systems This guide details how to perform the hardware upgrade use of the Data Migration Manager utility as well as providing an overview of pre and post upgrade activities Upgrade Kits There are four upgrade kits available e BCM400 4 0 to 6 0 e BCM400 4 0 to 6 0 including RAID e BCM200 4 0 to 6 0 e BCM200 4 0 to 6 0 including RAID The optional RAID drive acts as a mirrored drive in case of primary drive failure NN40011 049 Issue 1 3 BCM RIs 6 0 5 Upgrading a BCM 200 400 Other components of the upgrade kits include e Chassis Interface Card allows a BCM450 Base Function Tray to connect to a BCM200 or BCM400 chassis e BCM450 Ris 6 0 Programmed Hard Drive Un configured hard
47. oduced in any form without the prior written permission of a duly authorised representative of IT EL NN4001 1 049 Issue 1 3 BCM RIs 6 0 3 Upgrading a BCM 200 400 Table of Contents Upgrading a BCM200 400 5 OVERVIEW SD LL M MM Pee tenn ree 5 WI OG AOS Ki re seed eee chat E OD 5 BCM400 4 0 to 6 0 Hardware and Software Upgrade Kit 6 BCM400 4 0 to 6 0 Hardware and Software Upgrade Kit including RAID 7 BCM200 4 0 to 6 0 Hardware and Software Upgrade Kit 7 BCM200 4 0 to 6 0 Hardware and Software Upgrade Kit including RAID 8 FIOW CGI m 9 Pr Ubpgrade ACUVIIGS sotto top Eso co tete ot no spisso a ees sodas 10 Using Data Migration Manager to Export Programming Data 12 DNIM PresRegllslleS 5 2 3 5 Lu xD a LO Penis patet eLdiee sus cut abY radi S laren 13 Configuration not Converted by Data Migration Manager 13 DMM Exceptions amp Limitations ccccccseeeeecsseeeeeeeeeeeesaeeeeeeeeeeeeseeeeeessneeeeas 14 Installing the Data Migration Manager Application 15 Data Collection from the Source BOM cccccccceccseecceceeeceseeseceseeeeeeesaeeeeeas 18 Saving a Copy of the Extracted Data cccccccccssssseceeeeseeseeeeeeaeseeeeesaeeeeeeeeeas 23 Reloading a Saved Fil
48. ort Close 14 It is recommended that you examine the results to determine what if any data elements were altered or not transferred to the target Some amount of manual post DMM adjustments to the target system may be necessary NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Post Data Migration Manager Manual Configuration This following is a list of configuration may need to be configured manually post DMM migration if the feature existed on the previous system e Check that the S1 S2 addresses are set as required in DHCP Server configuration considering the Customer LAN or VLAN addressing scheme e View the Logging and Backup Schedules and check that they are set as required e f there are any CAP EKEM EKIM modules enter them under CAP Assignment e IP Sets will require registration e Sets that previously had Call Forward All Calls configured will need this setting re configuring e Configure any Doorphones on the system e All mailbox passwords will require changing from the default password during the extract process Default 3819 e he Starting CCR tree feature code value will need to be set as 900 is not a valid value for BCM RIs 6 0 After DMM application a blank value has been entered in this field e All user account passwords have been reset to system default PlsChgMe When accounts are migrated to the new device the Change Password On Login flag will be set When users login e g to
49. r application to the target system If you do not have a saved file and are continuing from the extraction process please skip this section 1 Open the File menu and select Open Alternatively click on the Open icon Data Migration Manager File Edit Goto Help Slum e EB x work Elements Hopen PMES a a Object Network d Overview Network NN40011 049 Issue 1 3 BCM Rls 6 0 25 Upgrading a BCM 200 400 2 Select Replace Current Data Click Next Load data from file Local file system Seleck a made Replace current data Description Loads the data From file and replaces existing data Bak Q wet D 3 Browse to the location of the saved file and select to upload by clicking Next Load data file Local file system Replace current data Select the CM XML snapshot File bo impart CADocuments and Settings davidd My DacumentsVBCM 200 O7 12 09 cm LI Browse xs Qf nen gt D 26 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 4 To load the file in to the Data Migration Manager application select the option to either Yes save the workspace or No proceed without saving Both options are displayed even if there is no workspace data to save If there is data to save a browser window opens select the required location and use a suitable file name After selecting the required option click on Start to load the required file Load data file
50. rity Import Extracting Application settings Job Started Applications Import Job Finished Applications Import Extracting Network settings Job Started Data Services extract Job Finished Data Services extract Extracting Voicemail Call Pilot and remaining settings Start job For Extracting Thread 7 from 10 10 11 1 Start extracting Callpilot System Configuration Start extracting Callpilot Mailbox Administration Configuration All Mailbox passwords af the import BCM will be temporarily defaulted to 3819 Start extracting Callpilot Quto 4thendant Configuration Start extracting Callpilot Custom Call Route Tree Configuration Start extracting Callpilot Contact Center Configuration Importing Activity Codes Failed to import web page CustomizedMMccInterface 4gentSetup html Failed to import web page CustomizedMMCcInterfaces CustomizedMMccinterf Start extracting Callpilot Networking Configuration Finish jab Far Extracting Thread 7 From 10 10 11 1 Restoring configuration data Step Extracting BCM configuration completed 3 errors 1 warning Completed at 2009 12 07 12 31 04 0000 duration Oh 43 mn 24 s mHmnpeopoepoooooP oooo222250209 83 items e Save report Db close NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Saving a Copy of the Extracted Data It is possible to save all extracted information into an Excel Spreadsheet this is for information only The spreadsheet should NOT be altered in
51. sages Click OK IP Address 200 30 30 73 User ID nnadmin Password Migrate Yoicemail Messages oc OG ens NN4001 1 049 Issue 1 3 BCM RIs 6 0 71 Upgrading a BCM 200 400 8 Data Migration Manager DMM issues a warning if using a destination address that is different from the extraction IP address Select Yes to continue Apply BCM configuration Local file system Applying BCM configuration m Message Object Attribute Started at 2009 12 10 16 01 43 0000 Starting step Applying BCM configuration Bh Connected B Found Device Type BCM450 B Found Device Version 9 0 1 20 533 i Export Yoicemail Messages true B OMM version 1 0 0 datamigratemgr DabUz B Source IP address BCM 10 10 11 1 9 Target IP address z00 30 30 73 DMM Apply The target IP address is not in the same subnet as the source system Some Data Services information will not be applied To apply all Data services data use the QAM port For the apply operation Do you wish En continue B items 9 Once the data starts to be applied to the target then the Keycode warning screen appears with a table comparing like for like keycodes that are in a greater quantity on the original system than are on the new system Keycode Mismatch Detected Keycode Type keycode ID Source System Count Destination System Count LAM CTE el 16 IP Telephony Client 218 16 VoIP Gateway Trunk 206 8 BCM450 Reporting Far Intelligen 274
52. stration AutoAttendantLine 31 BCM Callpilot Configuration DialingTranslationProperties 32 BCM Callpilot Configuration FaxProperties 33 BCM Callpilot Configuration SwitchProperties 34 BCM Callpilot Configuration SystemProperties 35 BCM Callpilot ContactCentre AgentList Agent 36 BCM Callpilot ContactCentre CCGeneralProperties 37 BCM Callpilot ContactCentre CC Greetings Greeting 38 BCM Callpilot ContactCentre CallerlnputRuleTables CallerinputRuleTable 39 BCM Callpilot ContactCentre CustomizedMMCCInterfaces Customized MMCCInterface 40 BCM Callpilot ContactCentre SkillsetList Skillset 41 BCM Callpilot ContactCentre SkillsetList Skillset AgentsAssigned SkillsetAgent 42 BCM Callpilot ContactCentre SkillsetList Skillset OverflowRuleTable OverflowRule 43 BCM Callpilot ContactCentre SkillsetList Skillset SkillsetRoutingTable 44 BCM Callpilot ContactCentre SkillsetList Skillset SkillsetRoutingTable SkillsetRoutingStep 45 BCM Callpilot ContactCentre SkillsetList Skillset SkillsetServiceMode 46 BCM Callpilot CustomCallRouting CCRTree AT BCM Callpilot CustomCallRouting CCRTree MailboxTreeNode M gt M Index Pool IPAddressRange SubscriberMailbox Line General AAGeneralProperties LineAccess BCM AccountGroup Account AccountHistory Password RemoteAccess ExclusiveAccess SNMP CommunityString AuthenticationServicePolicy RADIUSServer EntryPolicy LocalAuthenticationPolicy SSL_S
53. t 8 applied system count 5 amp Keycode BCM450 Reporting For Intelligent Contact Center 274 exported system count 50 applied system count 1 A Keycode Unified Messaging 208 exported system count 16 applied system count 10 amp y Keycode ICC 279 exported system count 1 applied system count 0 amp Keycode ICC Agent 232 exported system count 20 applied system count 10 amp Keycode MMedia ICC 235 exported system count 100 applied system count 0 Checking Core Telephony Settings setting New Core Telephony Settings Cold Restarting Core Telephony Waiting for Telephony Restart to complete i Core Telephony Booted waiting For Voicemail Service to resume running setting New Core Telephony Settings Cold Restarting Core Telephony Waiting for Telephony Restart to complete Core Telephony Booted waiting For Voicemail Service to resume running Core Telephony and Callpilot Ready amp Waiting for system to initialize Started Data Services apply Unable to migrate IP Subsystem General Settings Error occured while attempting to apply BCM 10 10 11 1 DataServices DHCPServer AddressRanges IncludedAddressRanges IPAddressRange 0 Finished Data Services apply Applying Telephony Resources Applying IP Sets Configuration Applying Applications Configuration eo Applying Main MBM 4 BRI ST4 Applying IP Trunks Configuration Applying Main MBM 3 DSM32 DSM324 Applying Ma
54. t to be applied to the target NN4001 1 049 Issue 1 3 BCM RIs 6 0 13 Upgrading a BCM 200 400 DMM Exceptions amp Limitations BCM Ris 4 0 Data Services The following obsolete data services configurations are not migrated as they do not apply to a BCM RIs 6 0 system These functions do not exist on the BCM Hls 6 0 system and as such the data does not need to be reapplied after the migration e IPSec VPN NAT and Filters DNS Web Caching RIP OSPF WAN Interfaces VM Password During the extraction process DMM will perform a backup of the source system Part of the extraction process results in the modification of the default VM password for mailboxes The final step of the extraction from the source system is a restore of the backed up data on the source system If the extraction process is interrupted in mid operation the source system s default VM password may remain as the modified value Hardware Less DNs Some programming migration may fail if Hardware Less DNs are referenced On a BCM RIs 4 0 source DNs that reside on a bus for which a Stn Mod is not the Programmed Type will not be re created on a target BCM Ris 6 0 system As a result if on the source BCM Rls 4 0 system there were such DNs referenced in programming e g as prime set control set direct dial set etc then the attempt to migrate that programming onto the BCM Rls 6 0 system will fail because those DNs will not exist on the BCM RIs 6 0 system
55. tings a iin o m E3 E Job Started Applying Set template Job Finished Set template applied Applying Sets part 2 amp Error occurred while applying line set restriction 211 Error java lang NullPointerException Applying Sets part 2 complete Job Started Applications apply 9 Job Finished Applications applied Job Started Call Security export Job Finished Call Security export Start job For applying Thread 55 from 200 30 30 73 Start Applying Callpilot Networking Configuration Start job for Applying MailboxAdmin component 9 Finish job For Applying MailboxAdmin component Start Appling Callpilot Custom Call Route Tree Configuration 9 Completed gt Number of CCR trees exported successfully 99 Start job for Applying Callpilot Auto Attendant component A Failed to modify AALine 369 amp Failed Applying Callpilot Auto Attendant component LinesAdministration Finish job for Applying Callpilot Auto Attendant component Start Applying Callpilot Contact Center Configuration A Contact Center Feature is not enabled no configuration is exported 9 Applying Mailboxes Voicemail Messages Finish job For applying Thread 55 from 200 30 30 73 Step Applying BCM configuration completed 0 error 21 warnings Completed at 2009 12 10 16 37 05 0000 duration 0h 35 mn 22 s Setj253 Attribute i v 112 items Save rep
56. to misinterpret a source system s hardware configuration 9 It is important for the user to check the MBM hardware configuration presented by DMM and if necessary make adjustments including possible additions or deletions to ensure the hardware declaration matches the source system Operation Click Here to Configure MBM Hardware MBM Configuration MBM Position MBM Type Old Station Bus Number Old Trunk Bus Number New DIP Settings DSM32 D5M32 DSM32 DSM32 DSM32 DSM32 DSM32 DSM32 DSM32 BRI ST4 Empty xxxD11 w x11010 Empty Empty 207 517 517 507 507 017 G G is 4 2 3 4 5 6 E 8 2 10 Empty NN40O01 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 10 This window also defines where on the target system the hardware will reside and what associated DIP settings if any must be set on the hardware for proper operation in the target system Select the new location for the current MBM by clicking on the drop down list and select the required media bay module that will be located here Operation Click Here to Configure MBM Hardware MBM Configuration MBM Position MBM Type Old Station Bus Number Old Trunk Bus Number New DIP Settings DSM32 DSM32 v H DSM32 DSM32 ivi xxxO011 w x11010 agp mf By kaa 5 e 7 e 3 1 Description Value should be an Enumerated among Emp
57. top shortcut NN40011 049 Issue 1 3 BCM RIs 6 0 17 Upgrading a BCM 200 400 Data Collection from the Source BCM For data collection using the Data Migration Manager DMM connection to the source system can be made via either the Customer LAN or OAM LAN interface Prior to the extraction procedure the DMM application ensures a backup of the source system is performed A restore operation will be performed upon the completion of the extract Because of these operations services to end users of the source system will be interrupted for a period of time since the restore process stops voicemail and will affect ICC as well The process of extraction can take from 20 minutes to 45 minutes This is dependant on the amount of data on the source system 1 Ensure the keycode file containing the Unified Messaging Keycode has been applied to the source BCM 2 Start the DMM application and from the tools menu select the FH Extraction Icon File Edit Go to Help x ud 4 x Network Elements a E _ S d Overview 18 NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 3 From the new screen select the System Type from the dropdown list i e BCM and click Start Extract BCM configuration Local file system Select Ehe system type System Type lt Back QD start 4 The DMM starts the process of collecting the data by confirming a date and start time Extract BCM configurat
58. ty DSM16 DSMI6 DSMIG DSMI DSM32 DSM32 DSM32 D3M32 ASM ASM ASM 4x16 Combo CTM4 GATM4 CTM8 GATM8 DTM PRI DTM T1 DID4 DID8 8x16 Combo BRI ST4 ADID4 ADID8 PRI Status This value is correct NN40011 049 Issue 1 3 BCM Rls 6 0 33 Upgrading a BCM 200 400 11 Once the media bay module has been moved ensure the details of the module are configured correctly either the Old Station Bus Number or Old Trunk Bus Number Operation Click Here to Configure MBM Hardware MBM Configuration MBM Position MBM Type Old Station Bus Number Old Trunk Bus Number New DIP Settings MBM 1 DSM32 DSM324 DSM32 DSM32 DSM32 DSM32 BRI ST4 DSM32 BRI ST4 Empty Empty Empty Beebekkebk Empty Description Value should be an Enumerated among 0 2 0 2 1 2 2 2 3 3 0 3 1 3 2 3 3 4 0 4 1 4 2 4 3 5 0 5 1 5 2 5 5 6 0 BI mS TDI IET Status This value is correct Eee sii ib ELLUULLUILULLL LLAiS LLLA LBS MMC EOBD D DD DD DD LDOI 12 This will require to be completed for both Lines and Trunks Operation Click Here to Configure MBM Hardware MBM Configuration MBM Position MBM Type Old Station Bus Number Old Trunk Bus Number New DIP Settings DSM32 DSM32 w 2 v DSM32 DSM324 v 3 i DSM32 D5M32 V 4 BRI ST4 D5M32 BRI ST4 Empty NENNEN j a xxx0li 7 0 v x11010
59. u may find it easier to extend the outer sheath before locating through the pin holes in the chassis and into the fan pin holes Then press in the pins 7 Connect the fan power cable to the Fani connector on the Chassis Interface Card NN4001 1 049 Issue 1 3 BCM Rls 6 0 67 Upgrading a BCM 200 400 8 Replace the chassis cover and return the BCM to its original location or carry on with the rest of the upgrade procedure as required 68 NN4001 1 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 Applying the BCM Configuration using Data Migration Manager Once the extracted data has been through the Preparation Wizard and all the nodes are green Then the data is ready to be applied to the target system Connection to the target system for the purposes of Data Migration Manager can be via either the Customer s LAN interface or OAM Port The process can take anywhere between 45 90 minutes depending on the size of the data set to be migrated from the source to the target Note In rare extreme cases e g a large volume of voice mail messages the Apply operation could take several hours Caution needs to be observed as part of the apply operation the target s LAN IP addresses may be changed to match that of the source system if applicable Because of this it is recommended that the source and target system not be connected simultaneously on the same LAN during the apply process Note Applying data to the target system
60. ue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 6 Click on Close and the Data Preparation Wizard screen updates if a mistake is made it is possible edit the destination Data Preparation Wizard e Prepare Data for Target BCM E Select Target BCM description Configure Target MBMs Enter New Default Mailbox Password This task is OK This task is located on BCMI 10 10 11 1 The following operation is available e Click Here to Select Target BCM Type Switch to Close 7 Next is the configuration of the destinations for the Media Bay Modules click Click Here to Configure MBM Hardware Data Preparation Wizard OQ Prepare Data For Target BCM Select Target BCM 0 BOonfigure Target MBMs amp 9 Enter New Default Mailbox Password Configure Target MBMs description Errors reported for this task This task is located on BCI 10 10 11 1 The following error was found details e Need to Verify MBM Configuration The following operation is available Click Here to Configure MBM Hardware NN40011 049 Issue 1 3 BCM Rls 6 0 31 Upgrading a BCM 200 400 32 8 Ihe MBM Hardware configuration window describes the source system s hardware and where on the source system each piece of hardware was located DMM makes a best effort attempt at identifying all source system hardware and associated locations however it is possible in certain instances for DMM
61. ue 1 3 BCM RIs 6 0 53 Upgrading a BCM 200 400 8 Replace the chassis cover and return the BCM to its original location or carry on with the rest of the upgrade procedure as required Upgrading a BCM200 Chassis Use the following procedure to upgrade a BCM200 chassis to BCM200 Ris 6 0 1 54 Ensure that you have made a copy of the existing configuration have a new keycode file containing the migrated keycodes and the Unified Messaging keycode and backed up the existing configuration as outlined in the Pre Upgrade Actions section of this guide If using Data Migration Manager ensure you have followed all the actions to obtain and prepare the source system s configuration ready for application to the upgrade target system Power down the system and disconnect the power cable Also disconnect all other cabling from the BCM It is advisable to place the BCM on a flat work surface away from the exhaust of other equipment allowing unhindered access to the chassis Hemove the two screws securing the unit top cover to the chassis and remove the top cover NN40011 049 Issue 1 3 BCM RIs 6 0 Upgrading a BCM 200 400 4 With the top cover removed disconnect the power connectors from the IO Input Output card 5 Remove the two left hand screws from the I O card You will need these to secure the Chassis Interface Card NN4001 1 049 Issue 1 3 BCM RIs 6 0 MM 95 s Upgrading a BCM 200 400 6

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