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Avaya IP Phone 1210 - CICM User Guide
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1. Copyright 2006 2010 Nortel Networks All Rights Reserved 39 While on an active call Follow these procedures to put a call on hold transfer a call use the Mute key and use the conference call feature Navigation e Using call hold page 39 e Transferring a call page 39 e Using conference call page 40 e Using the mute feature page 41 Using call hold The Hold feature allows you to suspend a call without terminating it Follow this procedure to use the hold feature Step Action 1 To put a call on hold press the Hold key The call is suspended On the display an indicator flashes beside the line on which the call is held 2 Press the key beside the flashing indicator in the display The call is active again End Transferring a call Follow this procedure to transfer a call to another extension IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 40 While on an active call Step 1 Action During an active call press the key to which the transfer feature is assigned The call is put on hold and a dial tone sounds On the display an indicator flashes beside the line on which the call is held Use the dialpad to enter the number to which to transfer the call When that number rings or is answered press the transfer key again The call is transferred If the call i
2. Copyright 2006 2010 Nortel Networks All Rights Reserved 15 IP Phone 1210 menu systems Logoff Audio Display Features After you successfully log on the menu systems are active and available An up or down arrow beside an item indicates the navigation key you can press to scroll to the next item Labels appear next to the soft keys in response to items selected on the screen The IP Phone main menu system provides access to these menus and functions Use this item to log off from the network See Logging off page 29 If you have permission to change the default volume on the handset headset and handsfree speaker an item called Audio appears in the main menu If you do not have permission Audio Profile appears instead Use the audio menu to e view and edit your audio profile change the volume of the handset headset and handsfree speaker select a ring tone See Using the Audio menu page 49 Use this item to adjust the contrast level of the display See Adjusting the contrast level of the display page 53 Use the Feature menu to access these submenus IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 16 IP Phone 1210 menu systems Assign Label Use the Assign menu to define the key type enable and disable autoscroll enable and disable the Inbox See
3. CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Copyright 2006 2010 Nortel Networks All Rights Reserved 35 Answering calls Follow these procedures to answer calls Incoming calls cause the telephone to sound and the message indicator lamp to flash See Figure 1 IP Phone 1210 components page 10 for the location of the keys Answering a call Follow this procedure to answer a call Step Action 1 Perform one of these actions to answer a call e Lift the handset To answer a call using the handsfree feature press the handsfree key To answer a call while wearing a headset press the headset key End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved nswering calls Copyright 2006 2010 Nortel Networks All Rights Reserved 37 Ending a call Follow this procedure to terminate an active call The Goodbye key is useful for dropping out of a conference call or exiting voice mail See Figure 1 IP Phone 1210 components page 10 for the location of the key Step Action 1 Perform one of these actions e Return the handset to the cradle Press the Goodbye key The call ends End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved
4. page 67 e Select and open Reset See Resetting the default time page 68 End Navigating the User menu Follow this procedure to open the User menu Step Action 1 From the main menu select and open User The User menu appears 2 Perform one of these actions IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 48 Navigating the menu system e Select and open Username See Viewing your user name page 69 Select and open Login Type See Viewing your login type page 69 e Select and open Auto Login See Viewing disabling or enabling the auto login feature page 70 e Select and open Password See Changing your password page 71 End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 49 Using the Audio menu Follow these procedures to view and edit your audio settings Your system administrator must grant you permission to edit your audio settings Navigation e Viewing and editing the audio profile page 49 e Viewing and editing the default volumes page 50 e Resetting a default volume page 51 e Selecting a ring tone page 52 Viewing and editing the audio profile Follow this procedure to view and edit your audio profile The audio profiles av
5. 2 Action From the main menu select Audio From the Audio menu use the up down cursor keys to select Default Volumes and press Ok You are now presented with a list of audio devices whose default volumes may be adjusted Use the up down cursor keys to find the device you wish to adjust and press Ok If you selected Handset or Handsfree another menu opens The selected audio device is listed on the screen and the current default volume setting is depicted in a bar graph display on the screen Press the right cursor key to increase the default volume level of the selected audio device press the left cursor key to decrease the default volume level of the selected audio device Press Ok and the settings will be saved Press Cancel to exit this menu without saving any changes made to the default volume level for the selected audio device Pressing reset will set the volume level to the nominal level of OdB and save this new setting If you selected Ringer or Buzzer another menu opens The selected audio device is listed on the screen and the current default volume setting is depicted in a bar graph display on the screen Press the right cursor key to increase the default volume level of the selected audio device press the left cursor key to decrease IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Resetting a default volume 51 the d
6. IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 32 Making a call A line is selected and you hear a dial tone Use the dialpad to enter the number When the call is answered begin speaking For privacy lift the handset To return to handsfree mode press the handsfree key and place the handset in the cradle a fF N The handsfree feature is active End Making a call using predial Follow this procedure to use the predial feature to make a call Step Action 1 Before you press a line key or lift the handset use the dialpad to enter the number The number is entered into the terminal 2 When you want to make the call press Ok or press the send key The number is dialed 3 When the call is answered begin speaking End Editing a predialed number Follow this procedure to edit a number held in the predialed state Prerequisites A number must be predialed Step Action 1 Perform one of these steps To delete numbers that appear to the left of the cursor press Bkspc To delete numbers that appear to the right of the cursor press Delete IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Editing a predialed number 33 Use the dialpad to enter the new number End IP Phone 1210 IP Phone 1210 User Guide
7. July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved the Feature menu Copyright 2006 2010 Nortel Networks All Rights Reserved 63 Selecting a language Follow this procedure to select your language preference Step Action 1 From the main menu select and open Language A list of available languages appears 2 Scroll through the list and select your preferred language 3 Press Ok or press the send key The terminal now displays text in the selected language 4 Press Cancel You return to the main menu End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 64 Selecting a language Copyright 2006 2010 Nortel Networks All Rights Reserved 65 Using the Time menu Follow procedures in this section to configure time and date formats Navigation Selecting the time zone page 65 Enabling Daylight Saving Time page 65 Disabling Daylight Saving Time page 66 Setting the time format page 66 Setting the date format page 67 Resetting the default time page 68 Selecting the time zone Follow this procedure to select the time zone Step Action 1 2 From the main menu open the Time menu From the Time menu select and open Hours from GMT The Hours from GMT screen appears Scroll through the list and select the time zone Press Ok
8. Phone to the LAN 25 Logging on 27 Logging off 29 Making a call Making a call using off hook dialing 31 Making a call using handsfree dialing 31 Making a call using predial 32 Editing a predialed number 32 31 Answering calls Answering a call 35 35 Ending a call 37 While on an active call Using call hold 39 Transferring a call 39 Using conference call 40 Using the mute feature 41 39 Using call forward 43 Navigating the menu system Navigating the main menu 45 Navigating the Audio menu 46 Navigating the Feature menu 46 Navigating the Time menu 47 Navigating the User menu 47 45 Using the Audio menu Viewing and editing the audio profile 49 Viewing and editing the default volumes 50 Viewing and editing the dialpad feedback 51 Resetting a default volume 51 Selecting a ring tone 52 49 Adjusting the contrast level of the display 53 Using the Feature menu Using the Assign menu 55 Labeling a feature key 59 Using the Options menu 59 Resetting the feature key to the default settings 61 IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 55 Selecting a language 63 Using the Time menu Selecting the time zone 65 Enabling Daylight Saving Time 65 Disabling Daylight Saving Time 66 Setting the time format 66 Setting the date format 67 Resetting t
9. Phone was installed This tool is for administrator use only IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Lock Menu 23 Lock Menu Your system administrator can use the lock menu tool to protect the Local Tools menu items from accidental or unwanted changes This tool is for administrator use only IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Configuring Local Toc u Options Copyright 2006 2010 Nortel Networks All Rights Reserved 25 Connecting the IP Phone to the LAN Follow this procedure to connect the terminal to the Local Area Network LAN and to a power source See Figure 4 IP Phone connectors page 26 Prerequisites IP Phones can be powered by an AC adapter or over a LAN Contact your installation technician to identify the correct power option CAUTION Risk of equipment damage Do not plug the IP Phone 1210 into a regular telephone jack This causes severe damage to the terminal Consult your system administrator to ensure that you plug your telephone into a 10 100BaseT Ethernet jack Step Action 1 Connect one end of the CAT 5 line cable to the LAN Ethernet port identified with a LAN icon located on the back of the terminal 2 Connect the other end of the CAT 5 line cable to the IP network
10. display and shows the location of the user defined feature keys and the soft keys Figure 2 IP Phone 1210 display Upper display area Programmable line DN feature keys self labeled Middle display area Date time display Call party information Feature status information Options information Directories information Lower display area Context sensitive soft keys IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 12 Overview Softkey functionality Softkey functionality allows access to a small subset of Centrex features on Nortel IP Phone 1210 softkeys located below the main display and to the right of the Menu softkey The administrator has the ability to change enable or disable the softkeys The default features for these softkeys are Transfer Forward and Conference The softkeys can be utilized when you are not navigating the CICM menus The softkeys share the same display lines that are used to display information to the user therefore the softkey labels disappear during a call or when a feature such as call forward is provisioned For more information see CICM IP Phones Fundamentals NN10300 135 Terminal indicators The IP Phone terminal uses light emitting diodes LEDs of different colors to indicate the current state of the terminal The following table describes each color its associated state A steady
11. indicator means that the extension or feature beside it is active A flashing indicator means the line is on hold or the feature is in the process of being programmed Message waiting Handsfree Headset Red located at the top of the set Indicates when a message is waiting or a call is missed If you miss a call and the caller does not leave a voice message the indicator is illuminated without interruption If you miss a call and the caller leaves a voice message the indicator may be illuminated without interruption or it may flash or flicker or wink or twinkle or blink depending on system administrator configuration Red located on the front near the Lit when the handsfree feature is handsfree key active Red located on the front near the Lit when the headset is in use headset key IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Terminal indicators 13 Red located on the front near the Lit when the mute feature is active Mute key The system administrator can configure the mute lamp to be steady on or blinking Link Data Green located on the back cover Lit when the link is alive and flashes near the network Ethernet jack to indicate activity IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 14 Overview
12. to Central select Central Press Ok or press the send key The key type is changed and a check mark appears beside the selection IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Using the Assign menu 57 7 To assign a directory entry to a Local key see Assigning a directory entry to a feature key page 57 End Assigning a directory entry to a feature key Follow this procedure to assign a directory entry to a feature key Assigning a directory entry to a feature key gives you the ability to speed dial that number when you press the key Prerequisites The feature key you select must be defined as Local see Defining the key type page 56 Step Action 1 From the main menu open the Feature menu A list of the feature keys and their current assignments appears 2 Select the key defined as Local The Assign menu appears 3 Press Feature The directory contact list appears 4 Scroll through the list and select the entry to assign to the feature key 5 Press Ok or press the send key A check mark appears beside that entry in the directory The number is dialed when you press the key End Enabling or disabling autoscroll If autoscroll is enabled the IP Phone automatically directs you to the screen for the active feature For example if your secondary Directory Number DN is configured on screen t
13. 06 2010 Nortel Networks All Rights Reserved 52 Using the Audio menu 6 Press Apply to confirm the action The default volume is applied the next time the transducer is used End Selecting a ring tone Follow this procedure to select a ring tone You can listen to a ring tone before you select it through the Play and Stop options Prerequisites The system administrator must grant you permission to change your ring tone Step Action 1 From the main menu select and open Audio The Audio menu appears 2 Scroll through the menu and select Play Ring Patterns The list of ring tones appears 3 To hear a ring tone before you select it select a ring tone from the list and press Play Press Stop to stop the ring tone from playing 4 To select a ring tone press Apply End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 53 Adjusting the contrast level of the display Follow this procedure to adjust the contrast level of the display Step 1 Action From the main menu select and open Display The Contrast screen appears Perform one of these actions To decrease the contrast press the left navigation key To increase the contrast press the right navigation key The percentage scale on the screen shows the degree of change The level decreases or increases each time you press the key Stop
14. CE right key Select the current menu item left key Close the menu IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 20 Configuring Local Tools Menu Options Enter digits on the dialpad Select the associated menu item Navigation key functions in dialog boxes are described in the following table Table 2 Navigation key functions in dialog boxes CE EE send key Toggle Edit mode on or off Toggle the check box status If you are working in Edit mode the first field of the item is highlighted and a blinking cursor is to the right of the current edit position The navigation key functions in Edit mode are described in the following table Table 3 Navigation key functions in Edit mode down key Open the list Move the highlight down the list right key Select the current list item Move the cursor to the right left key Delete a character in the edit field send key Select the highlighted item in the Exit edit mode box Enter characters or digits on the dialpad Insert characters or digits at the current cursor position IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Preferences Preferences 21 The Local Tools menu Preferences submenu offers the following choices e Display Settings page 21 e Languages pa
15. Call Transfer and Three Way Call from being displayed on a IP Phone while the users line is idle Instead Auto Hide will display a feature IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 60 Using the Feature menu provisioned on the user s line that is relevant to their current call state such as Call Forward and Make Set Busy which can only be activated while the user s line is idle Conversely displaying either of these features against a key while the user is active in a call is not necessary Some features are configured so that they are never hidden because they are relevant when the user s line is both idle and active The features relevant states are configured by your administrator You cannot change the administrator settings for each feature but you can enable Auto Hide to show only the relevant features or disable Auto Hide to show all features all of the time regardless of their relevance to the current state of the phone Follow this procedure to enable or disable the Auto Hide feature When you complete this procedure you must log out and then log back in for the functionality to take effect Step Action 1 From the main menu open the Feature menu 2 From the Feature menu select and openOptions The Options menu appears 3 From the Options menu select Auto Hide The Auto Hide screen appears 4 Perform one of
16. French e 24 hour clock IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Step Setting the date format 67 Action From the main menu open the Time menu From the Time menu select and open Time Format The Time Format screen appears Scroll through the Time Format options to select the format you want A check mark appears beside the format currently in use To enable a format select it and press Ok or press the send key A check mark appears beside the option to indicate that it is enabled The time is displayed in the selected format You return to the previous screen End Setting the date format Follow this procedure to set the date format the terminal uses to display the current date When month mmm is selected the display shows an abbreviated name Oct for example and not a number The date format choices are mmmdd ddmmm mm dd dd mm Step Action 1 From the main menu open the Time menu 2 From the Time menu select and open Date Format 3 Press Ok or press the send key The Date Format screen appears 4 Scroll through the Date Format options to select the format you want A check mark appears beside the format currently in use 5 To enable a format select it and press Ok or press the send key IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Co
17. IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 29 Logging off Follow this procedure to log off from the network Step Action 1 From the main menu select Logoff 2 Press Ok or press the send key A confirmation screen appears 3 Confirm the action You are logged off from the network End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 30 Logging off Copyright 2006 2010 Nortel Networks All Rights Reserved 31 Making a call Follow one of these procedures to make a call Navigation Making a call using off hook dialing page 31 Making a call using handsfree dialing page 31 Making a call using predial page 32 Editing a predialed number page 32 Making a call using off hook dialing Follow this procedure to make a call using off hook dialing Step Action 1 Lift the handset from the cradle The primary line is active and you hear a dial tone Use the dialpad to enter the number When the call is answered begin speaking End Making a call using handsfree dialing Follow this procedure to make a call using handsfree dialing See Figure 1 IP Phone 1210 components page 10 for the location of the handsfree key Step Action 1 Press a line key IP Phone 1210
18. NORTEL IP Phone 1210 User Guide CICM Release CICM0110 Document Revision 01 01 www nortel com NN10300 902 IP Phone 1210 Release CICM0110 Publication NN10300 902 Document release date 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved While the information in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without notice Nortel Nortel Networks the Nortel logo and the Globemark are trademarks of Nortel Networks All other trademarks are the property of their respective owners Contents New in this release Features 7 Other changes 7 Overview IP Phone terminal description 10 Terminal display 11 Softkey functionality 12 Terminal indicators 12 IP Phone 1210 menu systems Logoff 15 Audio 15 Display 15 Features 15 Language 16 Time 16 User 17 History 17 Diagnostics 17 Upgrade 17 Menu hierarchy 17 How to use the navigation keys 18 Configuring Local Tools Menu Options Preferences 21 Local Diagnostics 22 Network Configuration 22 Lock Menu 23 IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Connecting the IP
19. Using the Assign menu page 55 Use the Label item to change a label associated with a feature key See Labeling a feature key page 59 Options Reset Language Time Use the Options menu to enable and disable auto hide define your default feature e enable the Outbox feature See Using the Options menu page 59 Use the Reset item to reset the feature keys to the default settings See Resetting the feature key to the default settings page 61 Use the Language item to select the language used in the display See Selecting a language page 63 Use the Time menu to select a time zone enable or disable Daylight Saving Time select the format used to display the time e select the format used to display the date e reset the time to the defaults See Using the Time menu page 65 IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved User History Diagnostics Upgrade Menu hierarchy 17 Use the User menu to e view your user name e view your login type enable or disable auto login feature change your password See Using the User menu page 69 Use the History menu to e reset the Inbox e reset the Outbox Use the Diagnostics item to test the local mode See Testing the local mode page 73 Use the Upgrade item to perform a firmwar
20. ailable to you depend on those selected by the system administrator The administrator sets various CODECs for example G711 G729 and Quality of Service levels Contact your administrator for recommended profiles Prerequisites You must have permission to edit the audio profile If the administrator has granted you permission a check mark appears beside the active profile in the display Step Action 1 From the main menu perform ones of these actions e f Audio appears in the main menu select and open Audio Then from the Audio menu select and open Profile e f Audio Profile appears in the main menu select and open it IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 50 Using the Audio menu The Profile screen appears showing your audio profile If you have permission to edit your profile a check mark appears beside the active profile If you have permission and want to edit you audio profile press Ok or press the send key A list of available profiles appears Select the profile you want A check mark appears beside the selection Press Ok or press the send key to save the setting The new profile is saved and you return to the main menu End Viewing and editing the default volumes Follow this procedure to change the default volume of the handset headset handsfree speaker ringer or buzzer Step 1
21. an m6350 SoftClient is not enabled e Joint the ability to operate in a joint session with an m6350 SoftClient is enabled IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 70 Using the User menu Step 1 2 Action From the main menu open the User menu From the User menu select and open Login Type The Unique screen appears If Unique is enabled Ok appears above the far left soft key Press the down navigation key to view the Joint screen If Joint is enabled Ok appears above the far left soft key End Viewing disabling or enabling the auto login feature Any maintenance activity for example a firmware upgrade forces a log off from the network If you enable auto login you are automatically logged on to the IP Client Manager when the terminal is available again Prerequisites You must have permission to edit the auto login feature If you have permission a check mark appears next to Enabled when the screen appears Follow this procedure to view enable or disable the auto login feature Step 1 2 Action From the main menu open the User menu From the User menu select and open Auto Login The Auto Login screen appears displaying your Auto Login profile If you do not have permission to edit this feature the procedure is finished If you have permission to edit this feature press Ok or pr
22. d 73 Testing the local mode The Diagnostics menu is mainly used by an administrator for registering the terminal with a Survivable Remote Gateway Follow this procedure to test the local mode Step Action 1 From the main menu open the Diagnostics menu 2 From the Diagnostics menu select Test Local Mode 3 Press Ok or press the send key A confirmation screen appears 4 Press Yes The terminal transitions to its secondary IP address and temporarily disconnects from the IP Client Manager End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 74 Testing the local mode Copyright 2006 2010 Nortel Networks All Rights Reserved 75 Performing a firmware upgrade If a firmware upgrade for the IP Phone is available the system prompts you to upgrade when you log on If the firmware level is between the minimum and maximum level set by the administrator Yes and No options appear on the soft keys If the terminal is below the minimum level the only option is yes You cannot log on until you perform the upgrade While an upgrade is in progress the terminal reboots and becomes temporarily unavailable Follow this procedure to upgrade the IP Phone firmware Step Action 1 From the main menu select and open Upgrade The Upgrade confirmation screen appears 2 Confirm the action A second confirmation screen app
23. e keys fixed telephony keys three with LED status Services Copy six call processing fixed keys Mute Handsfree Goodbye Applications Headset Hold standard telephone dialpad e functional attributes IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Terminal display 11 IEEE 10 100 integrated switch with both LAN and PC ports active Ethernet link LED indication integrated headset port for optional third party wired headset visual ringing alert Message Waiting Indicator four way Navigation Cluster plus Enter Key multifield LCD screen 5 line x 25 character display with antiglare coating automatic network configuration supports standard TFTP or Nortel UFTP Unistim FTP for firmware download Terminal display Nortel IP Phone 1210 display has three distinct areas The upper area shows line and feature key status The middle area shows single line information for items such as caller number caller name feature prompt strings user entered digits date and time information and telephone information When a hard key value is all digits the display shows a maximum of seven digits and not ten The lower area displays labels for the configurable softkeys For more information see Softkey functionality page 12 The following figure identifies each section of the
24. e number of the menu item Only items numbered 0 through 9 can be opened by a shortcut key Use the navigation keys to scroll through menus and screens See How to use the navigation keys page 18 for details Navigation e Navigating the main menu page 45 e Navigating the Audio menu page 46 e Navigating the Feature menu page 46 e Navigating the Time menu page 47 e Navigating the User menu page 47 Navigating the main menu Follow this procedure to open the main menu Step Action 1 Press Menu or press the services key The main menu appears 2 To select an item in a menu perform one of these actions Select the item and press Ok or press the send key Press the shortcut key IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 46 Navigating the menu system The selected menu appears End Navigating the Audio menu If you have permission to change the default volume on the handset headset and handsfree speaker an item called Audio appears in the main menu If you do not have permission Audio Profile appears instead Follow this procedure to use the Audio menu Step Action 1 From the main menu select and open Audio The Audio menu appears 2 Perform one of these actions Select and open Profile See Viewing and editing the audio profile page 49 e S
25. e upgrade Use the Upgrade item to perform a firmware upgrade This item appears in the menu only if a firmware upgrade is available See Performing a firmware upgrade page 75 Menu hierarchy The following figure shows the hierarchy of the IP Phone 1210 menus IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 18 IP Phone 1210 menu systems Figure 3 IP Phone 1210 menu hierarchy IP Phone 1210 TT Menu TL r contematon en canton 1 Assign Contumaton eee vremana r a 22 ET 2 Oaylight 2 can vsa Saving G 2 Login wwe C comer Jay p 4 vsa Patterns 2 0ptions Poca 3 Auto Login 2 Headset f 1 Key Type nwt 4 ano Wide er ose a mano Ringer k Z a Handsfree 2 AutoScroil a ls N 5 Reset f 4 4 Help 3 Inbox Rss Note These opbons may or may not be configurable cesplayed eponding on the permissions set by your system administrator How to use the navigation keys The IP Phone terminal has five keys that you use to navigate the menus and to help you to enter text in the display See Figure 1 IP Phone 1210 components page 10 for the location of these keys When the menu system is active the navigation keys behave this way up key return to the previous menu item down key go to the next menu item left right key acti
26. ears 3 Press Yes or press the send key The firmware is downloaded End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 76 Performing a firmware upgrade Copyright 2006 2010 Nortel Networks All Rights Reserved 77 Using the dialpad to enter text Follow this procedure to use the dialpad to enter text On the dialpad keys numbered 2 through 9 each have three letters associated with them When entering text press the key once to enter the first letter twice to enter the second letter and three times to enter the third letter Step Action 1 To enter text find the number key associated with the letter you want to enter and perform one of these actions To enter the first letter press the key once To enter the second letter press the key twice To enter the third letter press the key three times The letter appears on the display To enter special characters perform theses actions See Procedure job aid page 78 for the list of special characters that are available Press the Symbol soft key A list of symbols opens Scroll through the list and select the symbol Press Ok or press the send key to enter the symbol End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 78 U
27. efault volume level of the selected audio device Press cancel to exit this menu without saving any changes made to the default volume level for the selected audio device Pressing reset will set the volume level to the nominal level Press Ok and the settings will be saved You may also press Play to hear the volume level of the ringer or buzzer volume settings Also included in the menu for default volumes is the Help option End Viewing and editing the dialpad feedback Follow this procedure to view and edit the dialpad feedback Step 1 2 Action From the main menu select Audio From the Audio menu use the up down cursor keys to select Dialpad feedback You are now presented with a list of options for Dialpad feedback A check mark appears beside the current selection To change the settings use the up down cursor keys to find the option you want and then press Ok End Resetting a default volume Follow this procedure to reset the default volume of the handset the headset or the handsfree speaker Step 1 Action From the main menu select and open Audio The Audio menu appears Navigate through the menu and select Default Volumes Select the transducer you want to reset to the default Press Ok or the send key The Default Volumes menu appears Scroll through the menu and select Default IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 20
28. elect and open Default Volumes See Resetting a default volume page 51 Select and open Play Ring Patterns See Selecting a ring tone page 52 End Navigating the Feature menu Follow this procedure to open the Feature menu Step Action 1 From the main menu select and open Feature The Feature menu appears 2 Perform one of these actions Select and open Assign See Using the Assign menu page 55 e Select and open Label See Labeling a feature key page 59 e Select and open Options IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Navigating the User menu 47 See Using the Options menu page 59 e Select and open Reset See Resetting the feature key to the default settings page 61 End Navigating the Time menu Follow this procedure to navigate the Time menu Use this menu to configure the formats used by the display to show the time and date Step Action 1 From the main menu select and open Time The Time menu appears 2 Perform one of these actions e Select and open Hours from GMT See Selecting the time zone page 65 e Select and open Daylight Saving See Enabling Daylight Saving Time page 65 e Select and open Time Forma See Setting the time format page 66 e Select and open Date Format See Setting the date format
29. ess the send key The Enabled screen appears A check mark appears if the feature is enabled Perform one of these steps To enable Auto Login select Enable To disable Auto Login select Disable IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Changing your password 71 Press Ok or press the send key A check mark appears beside the item you selected You return to the Auto Login screen End Changing your password Follow this procedure to change your password If you are unfamiliar with how to use the dialpad to enter text see Using the dialpad to enter text page 77 before you perform this procedure Step 1 2 Action From the main menu open the User menu From the User menu select and open Password The Old Password screen appears They system prompts you to enter your old password Use the dialpad to enter the old password After you enter the old password use the dialpad to enter the new password in the same screen Press Ok or press the send key The password is changed and you return to the previous menu Use the new password the next time you log on End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved the User menu Copyright 2006 2010 Nortel Networks All Rights Reserve
30. ge 21 Display Settings Use the Contrast tool to alter the physical settings of the display Changes you make to contrast in this menu are lost if the phone is reset Nortel recommends following Adjusting the contrast level of the display page 53 Step 1 Languages Action Press the Services key twice The Local Tools menu is displayed From the Preferences menu select Display Settings Press the send key Press the up down arrow keys to increase or decrease the selected value Press the Exit soft key Changes are saved automatically End The Languages option allows you to select the language used on your phone This language setting controls the language used in the local menus on your phone only To select the language used by features on your phone see Selecting a language page 63 Selecting the language used in local menus Step 1 Action Press the Services key twice The Local Tools menu is displayed From the Preferences menu select Languages Press the up down navigation keys to scroll and highlight the desired language for example German Deutsche IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 22 Configuring Local Tools Menu Options 4 Choose one of the following Press the Select soft key to save the desired language Press the Cancel soft key to keep existing confi
31. gurations 5 Press the Exit soft key Changes are saved automatically End Local Diagnostics The Local Tools menu Local Diagnostics submenu offers the following choices e IP Set and DHCP Information page 22 e Network Diagnostic Tools page 22 e Ethernet Statistics page 22 e IP Network Statistics page 22 Press the Return soft key at any time while working with tools in the Local Diagnostics submenu to return to the Local Diagnostics submenu Use the Return key in this way to quickly gather information and run tests without exiting and reentering the Local Tools menu For example you can check the Ethernet Statistics then press Return and enter the Network Diagnostics Tools to ping an IP address IP Set and DHCP Information The Network Configuration tool is used to view reports about IP set and DHCP operation This tool is for administrator use only Network Diagnostic Tools The Network Diagnostic Tools menu contains tools that are used to diagnose network problems This menu is for administrator use only Ethernet Statistics The Ethernet Statistics tool is used to view reports about Ethernet operation This tool is for administrator use only IP Network Statistics The IP Networks Statistics tool is used to view reports about network operation This tool is for administrator use only Network Configuration The Network Configuration tool displays information that was configured when the IP
32. he Mute key A red light is turned on to indicate the mute feature is enabled 2 To turn off the feature press the Mute key again The light turns off and the feature is disabled End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 42 While on an active call Copyright 2006 2010 Nortel Networks All Rights Reserved 43 Using call forward Follow this procedure to forward calls to another IP Phone when you are away from your desk Step Action 1 To activate call forward without lifting the handset press the key to which the Forward feature is assigned 2 Use the dialpad to enter the extension to which you want to forward your incoming calls 3 Press the forward key again An icon appears in the display beside the forward key label 4 To turn off call forward press the forward key The feature is deactivated and the icon disappears from the display End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 44 Using call forward Copyright 2006 2010 Nortel Networks All Rights Reserved 45 Navigating the menu system Follow these procedures to navigate and select items from the main menu Menu items can be selected with a shortcut key The shortcut key is the number on the dialpad that corresponds to th
33. he Nortel logo and the Globemark are trademarks of Nortel Networks All other trademarks are the property of their respective owners www nortel com NORTEL
34. he default time 68 65 Using the User menu Viewing your user name 69 Viewing your login type 69 Viewing disabling or enabling the auto login feature 70 Changing your password 71 69 Testing the local mode 73 Performing a firmware upgrade 75 Using the dialpad to enter text 77 Access Code summary IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 79 Copyright 2006 2010 Nortel Networks All Rights Reserved New in this release The following sections detail what is new in P Phone 1210 User Guide CICM NN10300 902 for this release e Features page 7 e Other changes page 7 Features This document is new for release CICMO110 Other changes There are no other changes for this release IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved New in this release Copyright 2006 2010 Nortel Networks All Rights Reserved Overview Nortel IP Phone 1210 brings voice and data to the desktop by connecting directly to a Local Area Network LAN through an Ethernet connection When you are logged on the system the handset and keypad of the IP Phone 1210 operate in the same way as a standard Meridian Business Set MBS telephone With the correct permissions additional service
35. he firmware level is between the minimum and maximum level set by the administrator Yes and No options appear on the soft keys If the terminal is below the minimum level the only option available is Yes You cannot log on until you perform the upgrade To perform an upgrade see Performing a firmware upgrade page 75 Step Action 1 If the Selective Gateway Login feature is configured on your system navigate through the list to select the gateway 2 When the gateway you want appears press Ok or start entering your user name If the Username screen appears when you start to enter your user name the characters you already entered appear at the beginning of the field 3 If you make a mistake press Clear to clear the field and then enter the user name again If your user name is too long for the display longer than 15 characters the digits scroll to the left and an ellipsis appears to the left of the user name 4 Press Ok or press the send key The password screen appears 5 Enter your password For security the password characters are displayed as asterisks IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 28 Logging on 6 If you make an error press Clear to clear the field and then enter the password again 7 Press Ok or press the send key You are logged on and the Menu screen appears End
36. jack For a terminal sharing LAN access with a PC connect a second CAT 5 line cable to the PC Ethernet port located on the back of the terminal identified by the PC icon Connect the other end of the cable to the Ethernet port on the computer 3 For a secure power connection thread the cord around the strain relief retaining hook and channel on the back of the terminal 4 Secure the terminal footstand to the terminal base End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 26 Connecting the IP Phone to the LAN Procedure job aid The following figure identifies and shows the location of the connectors on the back of IP Phone 1210 Figure 4 IP Phone connectors tww LU i LAN Ethernet Handset jack Position 1 slots Headset jack Position 2 slots AC Power PC Ethernet LAN LED IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 27 Logging on Follow this procedure to log on to the network If the Centrex IP Client Manager CICM is set up as part of a group of CICMs you can choose which CICM to connect to After you select a gateway the terminal directs itself at that CICM and the Username screen appears If a firmware upgrade for the IP Phone is available the system prompts you to upgrade when you log on If t
37. or press the send key The time displayed changes to that of the selected zone End Enabling Daylight Saving Time Follow this procedure to set Daylight Saving Time IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 66 Using the Time menu Step 1 2 Action From the main menu open the Time menu From the Time menu select and open Daylight Saving The Daylight Saving screen appears The word Off appears with a check mark beside it to indicate that the feature is disabled Select On Press Ok or press the send key Daylight Savings Time is enabled The word On appears with a check mark beside it to indicate the feature is enabled You return to the previous screen End Disabling Daylight Saving Time Follow this procedure to disable Daylight Saving Time Step 1 2 Action From the main menu open the Time menu From the Time menu select and open Daylight Saving The Daylight Saving screen appears The word On appears with a check mark beside it if the feature is enabled Select Off Daylight Saving Time is disabled The word Off appears in the display with a check mark beside it You return to the previous screen End Setting the time format Follow this procedure to set the time format the terminal uses to display the current time The time format choices are e 12 hour clock e
38. pen the Assign menu Step Action 1 From the main menu open the Feature menu IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 56 Using the Feature menu On the terminal select the key that you want to assign to a different feature From the Feature menu select and open Assign Press Ok or press the send key The Assign menu appears End Defining the key type Follow this procedure to define the key type Each feature key can be defined in one of two ways Central or Local A feature key defined as Central can have a Centrex feature such as Call Forward assigned to it A feature key defined as Local can have a directory entry assigned to it By default all feature keys are defined as Central For further information about Centrex features see CICM Fundamentals NN10044 111 Step 1 Action From the main menu open the Feature menu A list of the feature keys and their current assignments appears Select a key to change The Feature submenu appears Select and open Assign If the key you selected in step 2 is assigned to a Centrex feature these soft key labels appear Key Type and Autoscroll Press Key Type The Key Type screen appears A check mark appears beside the type currently assigned to the key Perform one of these actions e To change Central to Local select Local e To change Local
39. pressing the key when you find the contrast you like Press Ok or press the send key The current contrast level is saved and you return to the previous screen End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved ting the contrast level of the display Copyright 2006 2010 Nortel Networks All Rights Reserved 55 Using the Feature menu Follow these procedures to use the Feature menu When you access the Feature menu a numbered list of the features provisioned on each key is displayed The number displayed indicates the key to which the feature is assigned to your line on the Communications Server 2000 Features are assigned by your system administrator so the features you have available may differ from those described in this User Guide Changing the keys to which a feature is associated does not create new functionality Navigation e Using the Assign menu page 55 e Defining the key type page 56 e Assigning a directory entry to a feature key page 57 e Enabling or disabling autoscroll page 57 e Enabling or disabling the Inbox feature page 58 e Labeling a feature key page 59 e Using the Options menu page 59 e Enabling or disabling auto hide page 59 e Selecting the default line key page 60 Using the Assign menu Follow this procedure to o
40. pyright 2006 2010 Nortel Networks All Rights Reserved 68 Using the Time menu A check mark appears beside the option to indicate that it is enabled The date is displayed in the selected format You return to the previous screen End Resetting the default time Follow this procedure to reset the terminal to the default time Step Action 1 From the main menu open the Time menu 2 Form the Time menu select and open Reset A confirmation screen appears 3 Confirm the action The terminal reverts to the default time settings You return to the previous screen End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 69 Using the User menu Follow procedures in this section to view and edit your User profile Navigation e Viewing your user name page 69 e Viewing your login type page 69 e Viewing disabling or enabling the auto login feature page 70 e Changing your password page 71 Viewing your user name Follow this procedure to view your user name Step Action 1 From the main menu open the User menu 2 From the User menu select Username The Username screen appears showing your user name End Viewing your login type Follow this procedure to view your login type The terminal can operate in one of two login types Unique the ability to join a session with
41. return to the Assign menu End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Using the Options menu 59 Labeling a feature key Follow this procedure to change the label associated with a feature If you are unfamiliar with how to use the dialpad to enter text see Using the dialpad to enter text page 77 before you begin this procedure Step N oa WO Action From the main menu open the Feature menu From the Feature menu select and open Label The Enter Label screen appears Press Clear to delete the current label Use the dialpad to enter the new label To correct the label press Bkspc When you have correctly entered the new label press Ok or press the send key The new label is applied You return to the Feature menu End Using the Options menu Follow this procedure to open the Options menu Step 1 2 3 Action From the main menu open the Feature menu From the Feature menu select Options Press Ok or press the send key The Options menu appears End Enabling or disabling auto hide When you enable the Auto Hide feature only those features that are relevant to the current activity on your phone appear in the display For example the Call Transfer and Three Way call features can only be activated when a user has a call in progress Auto Hide prevents features such as
42. s and features can be accessed using the softkeys of the function display area The four softkeys located below the display area can consist of a Menu softkey and three feature softkeys The navigation keys can be used to select a particular menu option The three feature softkeys can be configured by your system administrator to activate features provisioned on the line without having to use the dedicated feature key The default Centrex features available on the softkeys are Transfer Forward and Conference For more information see Softkey functionality page 12 The following figure shows the location of the keys and the components of the IP Phone 1210 IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 10 Overview Figure 1 IP Phone 1210 components Message waiting indicator Incoming call indicator NORTEL Display screen Context sensitive soft keys self labeled Enter key Services key BGA Copy key Goodbye key Volume control keys meen Applications key Mute key ME Headset key Hold key Dialpad Handsfree key IP Phone terminal description Nortel IP Phone 1210 supports the following telephony features e four context sensitive soft keys volume control bar to adjust ringer speaker handset and headset volume ability to change the programmable line DN feature key labels e two specialized featur
43. s not answered press the line key to resume and terminate the call End Using conference call Follow this procedure to engage in a conference call The Three Way Call 3WC feature allows you to add three calls to a conference If six port conference is available you can add a maximum of six calls to a conference If six port conference is available Conf appears beside a feature key in the display Step 1 Action During a call press the key to which the conference call feature is assigned either 3WC or Conf The call is put on hold and a dial tone sounds On the display an indicator flashes beside the line on which the call is held Dial the number of the person you want to add to the call At this time you can talk privately to the person you are adding to announce the conference Press the conference key again to merge the calls Repeat steps 2 and 3 to include a maximum of six calls If you make a mistake dialing or a party does not want to be included in the conference press the extension key of the conference call to reconnect to the conference End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Using the mute feature 41 Using the mute feature Muting prevents the transmission of sounds through the microphone Follow this procedure to use the mute feature Step Action 1 While on a call press t
44. sing the dialpad to enter text Procedure job aid Figure 5 Special characters Nothing _ _ AAAAAAA848BC a a ebc 2 DEEEEEFde f3 GHIII IKLjk Ighiiiii4 T MNNOOOOOOOMmn 0666666 PQRSpars TUUUUUVtu u vs WXYYPBZwxyypyz9 amp 0123456 IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 79 Access Code summary Contact you system administrator for a list of features available on your IP Phone and the corresponding Access Codes Use this table to keep track of the feature Access Codes IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 80 Access Code s Copyright 2006 2010 Nortel Networks All Rights Reserved IP Phone 1210 IP Phone 1210 User Guide CICM Release CICM0110 Publication NN10300 902 Document revision 01 01 Document release date 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved While the information in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without notice Nortel Nortel Networks t
45. these actions To enable Auto Hide select Enable To disable Auto Hide select Disable 5 Press Ok or press the send key A check mark appears beside your selection You return to the Options menu End Selecting the default line key Follow this procedure to select a feature key to be your default line key Step Action 1 From the main menu open the Feature menu IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved Resetting the feature key to the default settings 61 From the Feature menu select and open Options The Options menu appears From the Options menu select Default Feature The Default Features screen appears showing a list of available keys Scroll through the list to select the key that you want to assign as your default line key Press Ok or press the send key The selected key is now your default line key You return to the Options menu End Resetting the feature key to the default settings Follow this procedure to reset the feature keys to the default settings Step 1 2 Action From the main menu open the Feature menu From the Feature menu select and open Reset The Reset screen appears Press Yes or press the send key The keys are reset to the default settings You return to the Feature menu End IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23
46. ve when you can enter text To move the cursor to the left press the left key Press the right key to move the cursor to the right e send key select the menu item IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 19 Configuring Local Tools Menu Options Many of the options in this section are for administrator use only Do not make changes unless instructed by an administrator Your system administrator can establish a password for the Local Tools menu When the password is enabled a password prompt dialog box appears when you attempt to access this menu If this happens contact your system administrator Your IP Phone 1210 has both local and server based options Press the Services key twice to access the Local Tools menu which is organized into the following submenus e Preferences page 21 e Local Diagnostics page 22 e Network Configuration page 22 e Lock Menu page 23 If a menu entry has a number in front of it you can select that entry by pressing the associated key on the dialpad For example in the Local Tools menu you can access 2 Local Diagnostics by pressing the 2 key on the dialpad The function of some keys on the IP Phone varies depending on the situation Navigation key functions in the menus are described in the following table Table 1 Navigation key functions in menus CS
47. wo and you get a call to that number the feature screens scroll to page two You can answer the call immediately without searching for the screen Follow this procedure to enable or disable the autoscroll feature IP Phone 1210 IP Phone 1210 User Guide CICM NN10300 902 01 01 23 July 2009 Copyright 2006 2010 Nortel Networks All Rights Reserved 58 Using the Feature menu Step Action From the main menu open the Feature menu From the Feature menu select and open Assign The Assign menu appears From the Assign menu select AutoScroll Press Ok or press the send key The AutoScroll screen appears Perform one of these actions To enable AutoScroll select Enable e To disable AutoScroll select Disable Press Ok or press the send key A check mark appears beside the item to indicate your choice You return to the Assign menu End Enabling or disabling the Inbox feature Follow this procedure to enable the Inbox feature The Inbox maintains a log of the 10 most recent incoming calls Step 1 2 Action From the main menu open the Feature menu From the Feature menu select and open Assign The Assign menu appears From the Assign menu select Inbox The Inbox screen appears Perform one of these actions To enable the Inbox select Enable To disable the Inbox select Disable Press Ok or press the send key A check mark appears beside the item to indicate your choice You
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