Avaya v8.0 User's Manual
Contents
1. Figure 11 Active Sets RS Reviewed Solution amp Interoperability Test Lab Application Notes 13 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 Figures 12 and 13 below show the additional configurations to be done to the selected DN which has to be member of the BlocA pool found in the Line Pool Access tab and fields DND on Busy and Allow redirect boxes needs to be enabled These latter two fields can be found under the Capabilities and Preferences tab Avaya Business Element Manager 47 248 100 217 File Edit View Network 4 gt Done Session Tools Help fp Ext M cut Ba Copy Paste Element Navigation Panel 4 Task Navigation Panel 48 Network Elements be 47 11 5 200 f 47 248 100 215 ae 147 248 100 217 Port Ranges Telephony Resource O IP Trunks oo General SIP Trunking J H323 Trunking Dial Up Interfaces Telephony Global Settings Sets oo Templates 9 ees Active Applicatioi oo Inactive DNs 6 All DNs 5 Lines Loops Scheduled Services Q Dialing Plan General P DNs Public Network Private Network P Line Pools b Routing Ring Groups E Call Security Hospitality Hunt Groups Call Detail Recording Call Recording Data Services Annlir akians a Configuration Administration sil a 4 15 x Web Page Validate Device Disconnect2. SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 To configure the SIP Trunking URI Map go to Configuration gt Resources gt IP Trunks gt SIP Trunking Select the tab Private gt URI Map as shown in Figure 3 below Avaya Business Element Manager 47 248 100 217 ioj x File Edit View Network Session Tools Help A Exit M Cut Ba Copy amp Paste Element Navigation Panel Task Navigation Panel SIP Trunking Web Page validate Device P Disconnect fa Refresh A Auto refresh 4839 Network Elements Configuration Administration i 3 pike Welcome 246 100 Og System Public Private Global Settings Media Parameters 47 248 100 217 E Administrator Access Routing Table Settings Proxy URI Map Authentication Resources SIP Domain Names 2 He e164 Nationa i Port Ranges e 164 Subscriber 1613 Telephony Resou e 164 Unknown funknown e164 B IP Trunks e 164 Special special e164 Private UDP Private CDP General H323 Trunkin Dial Up Interface Telephony Global Settings Private Speg Private Unkno B Sets i Templates Private Subscrib Active Sets Unknown Unknown Active Applic Inactive DNs All DNs H Lines Active Physic Active YoIPL Target Lines Inactive Lines All Lines Loops Sc
3. Avaya BCM450 Rls 6 Manufacturer s w version 450 06 Avaya Telephones M7310 Digital O6PAF20 Link Analog 06AEBO0 2007 IP 0621C7G ESNA Telephony Office LinX 8 0 0 0163 4 Configure Avaya BCM R6 This section describes the procedure for setting up BCM R6 The steps include setting up SIP trunking IP Trunks Dialing plan Target lines and Active sets The highlights in the following screens indicate the values used during the compliance test Default values may be used for all other fields Please keep in mind that the values used in this guide may be unique to the example shown User will have to use values unique to their site where this solution is being deployed e g site s IP address extension numbers etc BCM configurations can be performed through Business Element Management only RS Reviewed Solution amp Interoperability Test Lab Application Notes 3 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 4 1 SIP Trunking Configuration This section explains the steps to configure a SIP trunk routing entry that will access the TOL server from the BCM After logging into the BCM element manager configure a private routing entry for the SIP trunking by selecting Configuration gt Resources gt IP Trunks gt SIP Trunking Select the tab Private gt Routing Table to add a routing entry as shown in Figure 2 below A Avaya Business Element Manager 47 248 100 217 S ol x Fi
4. Inactive Line on All Lines Loops Scheduled Servic BO Dialing Plan General Copy Paste Renumber Details for Line 410 Preferences Assigned DNs Aux ringer If Bus Busy tone gt X Distinct rings in use None Voice message center 1 Redirect to v Public Networ Private Netw P Line Pools Routing Ring Groups H E Call Security Hospitality Hunt Groups Call Detail Recorc Y A GR elie gt Done L COL mil m7l 2 V Include ACKed alarms Figure 10 Busy Tone RS Reviewed Solution amp Interoperability Test Lab Application Notes 12 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 4 5 Active Sets Configuration This section describes the steps to configure the sets that has been assigned to a line as explained in section 4 4 To configure the Active sets go to Configuration gt Telephony gt Sets gt Active Sets In the example shown in Figure 1 1 below DN 22624 is assigned to line 410 The Fwd No Answer and Fwd Busy fields under Line Access tab has been populated with 77777 which is the pilot number of the TOL In the bottom window Line Assignment tab the Vmsg Set box is enabled so that TOL voice mail can be accessed by the DN 22624 and the DN value is populated in the Priv Received and Pub Received fields A Avaya Business Element Manager 47 248 100 217 5 i ioj x File Edit View
5. Network Session Tools Help AP Ext MG Cut Mg copy Paste Element Navigation Panel 4 Task Navigation Panel Web Page Validate Device Disconnect Eg Refresh ky Auto refresh Active Sets Sy Network Elements Configuration Administration Fe 47 11 5 200 Tetra atena P eba Pr gt 47 248 100 215 Port Ranges Line Access al Capabilities and Preferences id 22531 E O IP Trunks 22262 1140E 200 22262 0245 77777 77777 General 22441 1120E 2002 22441 0235 22441 SIP Trunking 22524 Analog 22524 4001 22524 22524 77777 2 77777 H323 Trunking 22525 Analog 22525 4002 22525 22525 77777 2 77777 Dial Up Interfaces 22526 Analog 22526 4003 Nie Q Telephony 22527 Analog 22527 4004 O Global Settings 22528 Analog 22528 4005 Sets 22529 Analog 22529 4006 Templates 22530 Analog 22530 4007 22531 Analog 40 Inactive DNs w All DNs Copy var T Renumber T O Lines 6 Loops Details for DN 22624 Scheduled Services B Dialing Plan Active Applicatiot TER Line Assignment Line Pool Access Answer DNs MeetMe Conferencing General 69 DNs ee Lines Geert Private Network 0 Appr amp Ring Line Pools Routing P Ring Groups Call Security i Hospitality Hunt Groups FET Delete Call Detail Recording Call Recording Data Services gt ss inne EV Done L colL mol mal W2 M Include ACKed alarms
6. Solution amp Interoperability Test Lab Application Notes 18 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 SIP Configuration Tool 3 File PBX Po Avaya BEM yE General Settings ice Extension Pool E Register Registrar Registrar UDP Port Registrar TCP Port Registration Expiration Ds Figure 17 Register e Leave values as default RS Reviewed Solution amp Interoperability Test Lab Application Notes 19 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 SIP Configuration Tool X File E a PBX I Avaya BCM 5 yE General Settings ic Extension Pool MYWT UDP Part MT TCP Part Ml Mode Mw Extension M I Host Figure 18 MWI e Force MWI should be checked RS Reviewed Solution amp Interoperability Test Lab Application Notes 20 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 SIP Configuration Tool K X File Ea PBX m 54 Extension Pool E IgnoreCallerID E Ignore Caller Mame Use Request URI Caller ID Mode fo Voice Port Alias Integration Mode HD Cut Request URI Figure 19 ANI e Integration mode must be set to 0 for the BCM R6 6 General Test Approach and Test Results The general test approach was to place calls to ESNA Telephony Office LinX and the main objectives were to verify that the user can e Successfully establish calls to ESNA Tel
7. 14 22231 Public 22231 2222628 B Sets 415 Target line Linet15 22231 Public 22231 2222629 Templates 416 Target line Linet16 22231 Public 22231 2222630 Active Sets 417 Target line Linet17 22231 Public 22231 2222631 Active Application Dr 418 Target line Linet18 22231 Public 22231 2222632 Inactive DNs 419 Target line Line419 22231 Public 22231 2222633 All DNs 420 Target line Line420 22231 Public 22231 2222634 z B Lines 421 Target line Line421 22231 Public 22231 2222635 Active Physical Lines 4722 Tarnet line ined 22231 Public 272731 2277A3A 6 Active VoIP Lines Copy Paste Renumber OG Target Lines Inactive Lines All Lines Details for Line 410 Loops Scheduled Services Preferences Assigned DNs 5 Dialing Plan ERS Appearance Type ID Set a Set General k DNS 22024 AppraRing Public Network io Private Network Line Pools Routing Ring Groups HO Call Security P Hospitality gt Hunt Groups Call Detail Recording Call Recording z 4 b 4 gt Done L COL Mil m7l MW 2 M Include 4CKed alarms Delete Figure 9 Target Lines e Add unique set DN to one Target line e Requires one line assignment for every telephone device in the system RS Reviewed Solution amp Interoperability Test Lab Application Notes 11 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 Also for the assigned set to generate busy tone while it is busy the Busy t
8. 17 nn Private network wpeifcor Private network ID 1 bd 63 Telephony Private DISADN Location code T ae a Private access code fe Private DN length tive Set Menn v r Active Application Dr Local access code je virtual Private Network ID Ei s Er DNs National access code I Zone ID o 3 Lines Special access code TSI Active Physical Lines Active VoIP Lines Target Lines Inactive Lines Network ICCL TRO vw TAT V Network Diversion MCID All Lines P Loops Scheduled Services Dialing Plan General DNs Public Net G BPrivate Network Line Pools Routing Ring Groups H O Call Security Hospitality P Hunt Groups Call Detail Recording Call Recording Done L cop Mil m7l O w2 M Include ACKed alarms work wor Figure 8 Dialing Plan Private Network The BCM used for compliance testing is set to 5 digit DN length and therefore the same format is used when entering the values for the DN length under the private network The private network type can be either CDP or UDP depending on the site s requirement While configuring the Public network under Configuration gt Telephony gt Dialing Plan gt Public Network not shown the attribute for Public Received number length also needs to be 5 and attribute for Public network dia
9. 22231 Name 22530 Analog 22530 IC N 22231 Name 22531 Analog 22531 Ic N 22231 Name 0000000040 9 Scheduled Serv 2 Dialing Plan 9 General Private Net k Line Pools E om 1 ja a a 9 Ring Groups Call Security Hospitality Hunt Groups Call Detail Reco Figure 13 Capabilities RS Reviewed Solution amp Interoperability Test Lab Application Notes 15 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 5 Configuring the ESNA Telephony Office LinX ESNA installs configures and customizes the TOL application for their end customers Thus this section only describes the interface configuration so that the TOL can talk to the BCM Ro Highlighted values are the ones that were configured for the compliance test For further details on the TOL configuration steps not covered in this document refer to section 9 The integration of TOL with BCM R6 is done from the TOL s SIP Configuration Tool Figures 14 to 19 shown below explain the configuration to be completed on the TOL platform SIP Configuration Tool x File J General Settings ic Extension Pool RS Reviewed SPOC 11 8 2010 Mame Avaya BOM Channels 1 4 ap IF Address lt 147 248 100 71 Realm UDP Port TCP Port Paging one From Field LOCAL Outbound DTMF Port Routing DTMF Payload 101 Pause Comma Replacement gt ZONE fo Event Queing OK Canc
10. AVAYA Avaya Solution amp Interoperability Test Lab Application Notes for Configuring the ESNA Telephony Office LinX v8 0 with Avaya Business Communications Manager Release 6 0 Issue 1 0 Abstract These Application Notes describe the procedure for configuring the ESNA Telephony Office LinX v8 0 to interoperate with the Avaya Business Communications Manager Release 6 0 The Telephony Office LinX Enterprise Edition server connects to the Avaya Business Communication Manager via SIP connectivity and provides unified communications features such as greeting menu user mailbox services wake up services and transfer functionalities Information in these Application Notes has been obtained through DevConnect compliance testing and additional technical discussions Testing was conducted via the DevConnect Program at the Avaya Solution and Interoperability Test Lab RS Reviewed Solution amp Interoperability Test Lab Application Notes 1 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 1 Introduction These Application Notes describe the procedure for configuring the ESNA Telephony Office LinX v8 0 TOL to interoperate with Avaya Communications Manager BCM Release 6 0 The objective of this compliance testing is to verify that TOL can connect via SIP trunk to the BCM and provide unified communication services like greetings messaging and transfer functionalities 1 1 Interoperability Compliance Tes
11. This section describes how to configure the dialing plan that will be used by the BCM to communicate with the TOL server To configure the dialing plan select Configuration gt Telephony gt Dialing Plan gt Routing Add a route and classify it under BlocA pool as shown in Figure 6 below under the Routes tab Avaya Business Element Manager 47 248 100 217 0 x File Edit view Network Session Tools Help lt p Ext cut Gy Copy MM Paste Element Navigation Panel Task Navigation Panel web Page Validate Device Disconnect Ay Refresh MP Auto refresh Dialing Plan Routi ES Network Elements Configuration Administration ere eee a 47 11 5 200 orm 47 248 100 215 My 247 248 100 217 General l Routes Destination Codes Second Dial Tone SIP Trunking Routes H323 Trunking External Number DN Type Service Type Service IC p00 Dial Up Interfaces 200 Nia NA 9 Telephony i O Global Settings BlocB Private Nia N A Sets Templates Active Sets Active Application Dr Inactive DNs All DNs Lines Active Physical Lines Active VoIP Lines Target Lines Inactive Lines All Lines Loops Scheduled Services Dialing Plan General i DNs Public Network io Private Network Line Pools Ring Groups O Call Security gt Hospitality gt Hunt Groups Call Detail Recording Call Recording Add __Dele
12. amp Refresh A Auto refresh Active Sets Line Access Capabilities and Preferences Restrictions Name Port Pub OLI Priv OLI Fwd No Answer Fwd Delay 1140E 200 22262 0245 Pei 2 Fwd Busy 77777 1120E 2002 22441 0235 22441 NA Analog 22524 4001 22524 22524 77777 2 77977 Analog 22525 4002 22525 22525 77377 2 77777 Analog 22526 4003 J Analog 22527 4004 J Analog 22528 4005 JA Analog 22529 4006 JJA Analog 22530 4007 Wa Analog 22531 4008 f T7316 M7310 2 2262 Copy Paste Renumber Details for DN 22624 Line Assignment Line Pool Access Answer DNs MeetMe Conferencing Line Pools CBloca gt Add Delete gt L colL Mol m8l _ w 2 M Include ACKed alarms RS Reviewed SPOC 11 8 2010 Solution amp Interoperability Test Lab Application Notes Figure 12 Line Pool 14 of 23 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 Avaya Business Element Manager 47 248 100 217 WEtWorK M FE Paste KE BUtLo retresi Network Elements 47 11 5 200 47 248 100 215 47 248 100 217 S A LET 22262 1140E 2004 2007 2050 221x 22262 I C 22231 Name 22441 1120E 2002 22441 IC 22231 Name 22524 Analog 22524 IC NjA 22231 Name 22525 Analog 22525 IC NjA 22231 Name 22526 Analog 22526 IC N 22231 Name 22527 Analog 22527 IC N 22231 Name 22528 Analog 22528 IC NjA 22231 Name 22529 Analog 22529 IC NjA
13. el Figure 14 General Solution amp Interoperability Test Lab Application Notes 16 of 23 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 e IP Address refers to the IP address of the BCM R6 e Port 5060 is the default SIP port value SIP Configuration Tool X File Ela PBX Po sl Avaya BCM yE General Settings 154 Extension Pool out Dial Without Connection Ignore Disconnect Before Notify Cancel Transfer After Forwarding Cancel Transfer Without Reinvite vw Enable Internal Bridging Use TCP Activate Keep Alive Immediate RTP Accept YM Calls Indicate Transfer Forced Off Hold Blind Transfer Comma Timeout ms 2000 Digit Duration ims 100 Interdigit Timeout ms 5000 Blind Call Timeout ms faai OK Cancel Figure 15 Advanced e Enable Internal Bridging should be checked RS Reviewed SPOC 11 8 2010 Solution amp Interoperability Test Lab Application Notes 2010 Avaya Inc All Rights Reserved 17 of 23 BCMR6 ESNA TOL8 SIP Configuration Tool RE File an 37 General A Advanced r Channels 3 Registe AE i Cr a ker Settings Channel Extension No IF Address Authel bases i Extension Pool i dar gt cE 47 248 100 217 100 217 a ee 2 8 147 2810027 aH 147 248100217 E 4 8 147 248100217 Figure 16 Channels e Extension No 77777 is the TOL s pilot number e IP Address is the IP address of the BCM R6 RS Reviewed
14. ephony Office LinX from to the BCM R6 end points e Successfully transfer from ESNA Telephony Office LinX e Successfully leave messages for subscribers and to retrieve the same RS Reviewed Solution amp Interoperability Test Lab Application Notes 21 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 For serviceability testing failures such as disconnecting the TOL ELNK cable from the network and rebooting the TOL server were applied The test objectives were verified For serviceability testing ESNA Telephony Office LinX operated properly after recovering from failures such as cable disconnects and resets of ESNA Telephony Office LinX server 7 Verification Steps The following steps may be used to verify the integration e From the BCM end point call the TOL pilot number 77777 and verify if general greeting is played e From the TOL server verify if a BCM endpoint receives a wakeup call e Verify if a call from a BCM endpoint to another BCM endpoint can be transferred via the TOL server e Verify if correct TOL greeting messages are played depending on the status of the BCM endpoints e Verify if a message can be left fora BCM endpoint and retrieved via the TOL server 8 Conclusion All of the executed test cases have passed and met the objectives outlined in Section 6 The ESNA Telephony Office LinX v8 0 software is considered compliant with BCM R6 9 Additional References Product documentatio
15. heduled Servic Dialing Plan P Ring Groups H O Call Security Hospitality X v 4 gt gt 4 gt Done L COLO Mil m7 o w 2 M Include 4CKed alarms Figure 3 URI Map Do note here that some values need to be blank for the TOL to integrate correctly with the BCM Entering any values here will cause the integration to fail since TOL does not recognize these values For example if you populate Private CDP field with cdp udp the BCM tags the phone context in the SIP messages and TOL does not recognize these and therefore fails to integrate with BCM RS Reviewed Solution amp Interoperability Test Lab Application Notes 5 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 To configure the SIP Trunking Global settings go to Configuration gt Resources gt IP Trunks gt SIP Trunking Select the tab Global Settings as shown in Figure 4 below Avaya Business Element Manager 47 248 100 217 Egit Hetwork Gut Paste E Buto refresn Network Elements rm Koi Welcome H E System cs Administrator Access Gr ET H Resources workgroup gt SSS 9 Application Reso Media Gateways Port Ranges i Telephony Reso FP Trunks OI General 47 248 100 217 Disabled Z EO Global Settings EG Sets Templates i Active Sets E Dialing Plan Ring Groups Call Security i 9 Hospi Figure 4 Global Settings e Local Domain is the defined domai
16. le Edit View Network Session Tools Help H Exit X Cut Ba Copy Paste Web Page validate Device Disconnect Ay Refresh Auto refresh Element Navigation Panel Task Navigation Panel a SIP Trunking Sy Network Elements Configuration Administration gt 47 11 5 200 Welcome fen 47 248 100 215 System ZEEE E Administrator Access gt Resources Application Resor Media Gateways Port Ranges Telephony Resou IP Trunks General Public Private Global Settings Media Parameters Routing Table Settings Proxy URI Map Authentication Fell H323 Trunkin Dial Up Interface Telephony 4 0 Global Settings I oO Sets Templates Active Sets Active Applic Inactive DNs All DNs Lines Active Physic Active VoIP L Target Lines Inactive Line All Lines P Loops Scheduled Servic HHE Dialing Plan P Ring Groups H E Call Security gt Hospitality 5 P 4 Done L COLO Mil m7 O w2 M Include 4CKed alarms Figure 2 Routing Table e Destination digits represent the pilot number used to call the TOL e Domain is the local network domain that the TOL server resides 1n e IP address is the TOL server s assigned IP e Port 5060 is the default SIP port RS Reviewed Solution amp Interoperability Test Lab Application Notes 4 of 23
17. ling plan needs to be Public Unknown 10 of 23 BCMR6 ESNA TOL8 RS Reviewed SPOC 11 8 2010 Solution amp Interoperability Test Lab Application Notes 2010 Avaya Inc All Rights Reserved 4 4 Target Lines Configuration This section describes how to configure target lines which will be assigned to telephones that will be used as endpoints connected to the BCM To configure a target line go to Configuration gt Telephony gt Lines gt Target Lines Select a line and assign a DN For example in the Figure 9 shown below line 410 has been selected and a DN 22624 has been assigned by clicking on the Add button under the Assigned DNs tab Avaya Business Element Manager 47 248 100 217 0 x File Edit view Network Session Tools Help lt p Ext cut Gy Copy MM Paste Element Navigation Panel Task Navigation Panel Web Page Validate Device Disconnect Ay Refresh A Auto refresh E E Network Elements Configuration administration Target Lines oy 47 11 5 200 47 248 100 215 General alf Lune 7 trunk Type EZEN Control Set Line Type E Pub Re FEE 100 217 SIP Trunking AEE 410 Target line Line410 22231 Public 22231 22624 H323 Trunking Target line Line411 22231 Public 22231 2222625 Dial Up Interfaces 412 Target line Line412 22231 Public 22231 22626 DB Telephony 413 Target line Linet13 22231 Public 22231 2222627 B Global Settings 414 Target line Linet
18. n for Avaya products may be found at https support avaya com css Products Product documentation for ESNA Telephony Office LinX may be found at http www esnatech com support tech_index htm RS Reviewed Solution amp Interoperability Test Lab Application Notes 22 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 2010 Avaya Inc All Rights Reserved Avaya and the Avaya Logo are trademarks of Avaya Inc All trademarks identified by and are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners The information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be accurate and dependable but are presented without express or implied warranty Users are responsible for their application of any products specified in these Application Notes Please e mail any questions or comments pertaining to these Application Notes along with the full title name and filename located in the lower right corner directly to the Avaya DevConnect Program at devconnect Qavaya com RS Reviewed Solution amp Interoperability Test Lab Application Notes 23 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8
19. n that the TOL system is assigned to RS Reviewed Solution amp Interoperability Test Lab Application Notes 6 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 4 2 IP Trunks Configuration This section describes how to configure the general IP trunk settings To configure the general IP trunk settings go to Configuration gt Resources gt IP Trunks gt General In the Figure 5 shown below select the IP Trunk Settings tab and change the Forward redirected OLI value to First Redirect Avaya Business Element Manager 47 248 100 217 Edit Network Gut Copy Buto refresh Network Elements 47 11 5 200 47 248 100 215 47 248 100 217 Welcome H E System pg H E Administrator Access H Resources First Redirect gt 9 Application Resources dl Media Gateways Port Ranges Telephony Resources 3 0 IP Trunks SIP Trunking H323 Trunking i Dial Up Interfaces E 3 Telephony 8 0 Global Settings EG Sets Templates Active Sets Active Application DNs Inactive DNs Target Lines Inactive Lines oo All Lines Loops Scheduled Services B Dialing Plan l Ring Groups Call Security Hospitality 9 Hunt Groups Figure 5 IP Trunk Settings RS Reviewed Solution amp Interoperability Test Lab Application Notes 7 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 4 3 Dialing Plan Configuration
20. one option in If Busy field found under the Preferences tab has to be selected as shown in Figure 10 below Avaya Business Element Manager 47 248 100 217 File Edt View Network Session Tools Help fp Ext M cut Ba Copy Paste Element Navigation Panel 4 Task Navigation Panel web Page validate Device P Disconnect Sy Refresh g Auto refresh Target Lines Administration Configuration z Trunk Type Name Control Set Line Type Primeset o Pub Received General 410 Target line Line410 22231 Public 22231 2262 ones SIP Trunking Target line Line411 22231 Public 22231 2222625 Y H323 Trunkin 412 Target line Line412 22231 Public 22231 22626 Dial Up Interface 413 Target line Line413 22231 Public 22231 2222627 D Telephony 414 Target line Linet14 22231 Public 22231 2222628 LO Global Settings 415 Target line Line415 22231 Public 22231 2222629 H O Sets 416 Target line line416 22231 Public 22231 2222630 Templates 417 Target line Line417 22231 Public 22231 2222631 Active Sets 415 Target line Line413 22231 Public 22231 2222632 Active Applic 419 Target line Line419 22231 Public 22231 2222633 ve Inactive DNs 420 Target line Line420 22231 Public 22231 2222634 All DNs 421 Target line Line421 22231 Public 22231 2222635 AO Lines 422 Target line Line422 22231 Public 22231 2222636 Active Physic Active VoIP L ven JET arget Lines
21. rvices Q Dialing Plan Alternate Routes General i 9 DE Evening f J Public Network kasse All All j ed Night All All z ine Pools Sched 4 All All ro Sched 5 All All _fr Ring Groups Sched 6 Al Al Q Call Security Hospitality P Hunt Groups Call Detail Recording Call Recording mee s gt l L Done L COL mil m7l w 2 JV Include ACKed alarms Figure 7 Destination Codes The destination code 77 is chosen because the TOL pilot number used in the example is 77777 RS Reviewed Solution amp Interoperability Test Lab Application Notes 9 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 To configure the private network that this newly added route will use go to Configuration gt Telephony gt Dialing Plan gt Private Network Configure the private network as shown in Figure 8 below Avaya Business Element Manager 47 248 100 217 File Edit View Network Session Tools Help Exit Element Navigation Panel Task Navigation Panel Sy Network Elements So 47 11 5 200 fom 47 248 100 215 SM Cut Ba Copy Paste Web Page validate Device M Disconnect 4 Refresh 9 Auto refresh Dialing Plan Private Network Configuration Administration Private Network Settings ms En E Private Received number lengt ds g Private Auto DN General SIP Trunking H323 Trunking Dial Up Interfaces 47 248 100 2
22. te EL aE Done Loop Mil m7L 2 W Include ACked alarms Figure 6 Routes RS Reviewed Solution amp Interoperability Test Lab Application Notes 8 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 To configure the destination code that the newly added route will use go to Configuration gt Telephony gt Dialing Plan gt Routing Add a destination code as shown in Figure 7 below under the Destination Codes tab Avaya Business Element Manager 47 248 100 217 i loj x File Edit View Metwork Session Tools Help AG Exit cut Ga Copy MM Paste web Page Validate Device YG Disconnect fog Refresh AP Auto refresh Element Navigation Panel 4 Task Navigation Panel E 49 Network Elements Configuration administration se rigg 47 11 5 200 EE 47 248 100 215 General Routes Destination Codes Second Dial Tone IF A47 248 100 217 SIP Trunking Destination Codes 1 Di Dial Up Interfaces 9 000 All f zi 5 Telephony 26 002 0 E EG FE Global Settings 53 001 0 fa EGG sets 54 001 All E E Templates 55 001 0 fc E per Active Sets 56 001 0 Active Application Dt 5 gt 001 0 m a 6 Inactive DNs qi 001 a a N so All DNs 525 001 0 E fai EE Lines a Active Physical Lines Active VoIP Lines Add Delete Target Lines oo Inactive Lines ip All Lines Alternate Routes for Destination Code 77 Loops P Scheduled Se
23. ting The interoperability compliance test included features and serviceability that operate via SIP connectivity The focus of the compliance testing was primarily on verifying the interoperability between ESNA TOL v8 0 and the Avaya BCM R6 so that the following features operate e BCM clients can access the TOL pilot number e TOL can access the BCM clients e TOL provides messaging services to the BCM clients e TOL can conduct transfer operations for the BCM clients 1 2 Support Technical support for the ESNA Telephony Office LinX solution can be obtained by contacting ESNA e URL techsupp esna com e Phone 905 707 1234 2 Reference Configuration Figure I illustrates the configuration used in these Application Notes The sample configuration shows an enterprise with a BCM talking to the TOL via a SIP trunk The BCM has an analog a digital and an IP Telephone connected as endpoints For interoperability the TOL requires the use of the G 711MU codec and transmission of DTMF tones using RFC2833 RS Reviewed Solution amp Interoperability Test Lab Application Notes 2 of 23 SPOC 11 8 2010 2010 Avaya Inc All Rights Reserved BCMR6 ESNA TOL8 Figure 1 Solution Configuration 3 Equipment and Software Validated The following equipment and software firmware were used for the sample configuration provided Equipment Software Firmware Avaya BCM 450 System software version 10 0 1 02 120 Software version
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