Avaya 4406D+ Telephone User's Guide
Contents
1. Lucent Technologies Bell Labs Innovations 4406D 4412D 4424D and 4424LD Telephones User s Guide Back Panels Front Panels Displays 555 710 127 Comcode 108665472 Issue 2 January 2000 To order additional 4406D 4412D 4424D and 4424LD Telephone Copyright 1999 User s Guides please call 800 457 1235 Lucent Technologies and refer to document number 555 710 127 All Rights Reserved In this User Guide fixed buttons on your telephone are indicated by a solid red background Buttons you label and program are represented by red letters on a white background Line buttons are buttons used to make or receive inside or outside calls Line buttons are labeled differently depending on how your system is configured For example you may have line buttons that provide you with direct access to an outside line Pool buttons that provide you with access to an outside line after dialing an access code usually a 9 Shared buttons that allow lines to be shared among co workers or Intercom buttons that provide you with access to internal dial tone In addition line buttons may be labeled with an R for Ring V for Voice or OO for Originate Only m Ring Buttons Calls you make arrive as ringing calls m Voice Buttons Calls you make arrive as voice announced calls m Originate Only Line button can only be used to make not receive calls In this guide represents a button that is label2. Slow flashing green Someone else has put a call on hold on this line button Your Telephone EEE Dial tone steady tone You can make a call Ee ee Busy slow repeating tone The phone you are calling is busy SSBB E Fast busy fast repeating tone No lines are available Error alternating high low tones You dialed or used a feature incorrectly EE n Confirmation double break in dial tone followed by steady tone You used a feature correctly OOOO Callback 5 short beeps A line or pool you selected or an extension you called is busy and the system is putting your call into the callback queue Call Waiting 1 or 2 beeps You have an inside call 1 beep or an outside call 2 beeps waiting for you E 1 long ring Inside call Ci 1 short ring and 1 long ring Outside call E E H 1 long ring and 3 short rings Outside call transferred to you or a call you transferred returning to you 1 beep each minute Call on hold reminder tone Call Handling To make an outside call 1 Press the button 2 Do one of the following a Press BJB m Lift the handset m Use the headset If required dial the dial out code usually To make an inside call 1 Press EXT 2 Do one of the following a Press GQ m Lift the handset m Use the headset 3 Dial the extension To answer an outside or inside call do one of the following m Press ca
3. m Lift the handset m Use the headset To enable Hands Free Answer on Intercom Press a programmed button which allows you to respond to voice signaled not ringing intercom calls without having to lift the handset or press any buttons To transfer a call using the dialpad Press GSD The system puts the call on hold and selects an button Dial the extension or outside number To cancel or return to the call on hold press the button next to the flashing Green Light Announce the call optional Hang up To transfer a call using one touch manual transfer Press GEE Press the programmed button Announce the call optional Hang up To transfer a call using one touch auto transfers if available Press the programmed button Check with your System Manager to see if you have one touch manual transfer or one touch auto transfer To transfer a call to a voice mailbox Do one of the following m Press the programmed button and press 8G m Press the programmed button see Direct Voice Mail under Covering Calls Features m Select Direct Voice Mail from the display DicVM or Direct vM You cannot select features from the 4406D display Dial the extension number Hang up To place a call on hold Press the Hold button 2 To retrieve the call or conference on hold press the line button next to the fast flashing Green L
4. E Loudspeaker where you can broadcast an announcement over a loudspeaker connected to the system Group Paging To broadcast an announcement to a paging group lift the handset and dial the extension of the paging group You can also program a button with a paging group extension by using the Auto Dial feature see Auto Dial under Dialing Features Loudspeaker Paging Pages over a loudspeaker paging system are heard everywhere in the building or only in a particular area depending on whether or not the loudspeaker system is a multizone paging system To broadcast an announcement over a loudspeaker press the button labeled for Loudspeaker Paging If you do not have this button on your telephone see your System Manager Park places a call on hold at your extension so that it can be picked up from any extension in the system You pick up a parked call by using the Pickup feature To use without programming To program onto a button a Park button Whil th i EXT ift handset B 0O O 1 While on the call press mE Park BOO BB0O0 Dial your own extension You hear a busy tone Press EU Programming and Feature Codes Individual Pickup General Extension Group Pickup Pickup allows you to answer calls that are ringing parked or on hold anywhere in the system There are two types of Pickup Individual and Group Use Individual Pickup to pick up a call for
5. are when not answering the telephone or why you do not want to be disturbed When you call a co worker who has a message posted the posted message is shown on your display even if the call is answered Up to 20 different messages can be posted 11 20 are for custom settings see your System Manager The factory set messages are 01 DO NOT DISTURB 06 IN A CONFERENCE 02 OUT TO LUNCH 07 WITH A CLIENT 03 AT HOME 08 WITH A CUSTOMER 04 OUT SICK 09 AWAY FROM DESK 05 IN A MEETING 10 OUT ALL DAY Programming and Feature Codes Posted Message continued To use the Posted Message feature For 4412D 4424D or 4424LD telephones To post a message MAT Posted Msg Post Select the message from the display To cancel a posted message MAN Posted Msg Post Cancel For 4406D telephones To use posted messages you must program a Posted Message button Posted Message should be programmed on a button with LEDs To program a Posted Message button with LEDs for 4406D telephones only EXT lift handset B O QO Posted message 9 B B O OG00 To post a message Posted Message dial the code for the message you want 01 20 To cancel a posted message Posted Message dial O O With Reminder service you can arrange for the system to make reminder calls at preset times To set a reminder or 3 B time A for A M or E for P M Enter the time in four digits for example 0130 To
6. at an extension and you are already on a call you hear one tone for inside calls or two tones for outside calls when a second call arrives at that extension To turn on Call Waiting at your extension ift the handset and press o To turn off Call Waiting at your extension ift the handset and press o To pick up a Call Waiting call hang up and the waiting call rings or press Feature or E G O Camp On allows you to complete a transfer to a busy extension The call is put on hold until the extension can receive a call then it rings automatically and you hear a priority ring 1 long ring and 3 short rings To use with the feature code o BOG To program onto a button EXT ift handset BOO 000 Boog You must program a Drop button onto a button Use Drop to drop a participant from a conference call The display shows 4400 Drop To program a Drop button lift handset BO O Drop B OHH OBB00 To use Hands Free Answer Intercom HFAI you must program an HFAI button onto a button When you press HFAI you can talk to a person who calls you on an intercom call without lifting the receiver To program an HFAI button lift handset HFAI B00 0000 8B0800 Programming and Feature Codes There are two types of paging m Group where you can broadcast an announcement through the speakerphones of telephones on extensions that are placed into paging groups
7. cancel a reminder or 8o You hear a priority ring 1 long ring and 3 short rings to indicate a Reminder Call Feature names appear differently on the multiline 4400 Series telephones depending on whether the display is a 2 line display 4406D 4412D and 4424D telephones or a 7 line display 4424LD telephone Feature 2 Line Display __7 Line Display Account Code Entry Acct AccountCode Authorization Code Auth Auth Code Auto Dial AutoD Auto Dial Inside In Inside Outside Out Outside Call Waiting CWait CallWaiting Camp On Camp Camp On Conference Conf Conference Coverage Cover Coverage Direct Voice Mail DrcvM Direct VM Directories Dir Directory Extension Directory ExtDir Ext Dir Personal Directory Not Applicable Personal Dir System Directory SysDir System Dir Do Not Disturb DND DoNotDistrb Drop 4400 Drop Drop Feature Button Feat Feature Follow Me Flwme Follow Me Forward Forwd Forward HFAI Button HFAI HFAI Inspect Button nsp nspect Paging Group Paging GrpPg Group Page Loudspeaker Paging Ldspg Loudspkr Pg Park Park Park Personalized Ringing PRing PersonalRng Pickup Pkup Pickup Posted Message Posted Msg Post Privacy Prvcy Privacy Reminder Rmind Reminder Saved Number Dial Save SaveNumDial Transfer Trans Transfer Displays 4406D 4406D Display The 4406D telephone s 2 line by 16 character display is used primarily for visual feedback You cannot select features by using t
8. ctory Select Home screen location Select Cont inue for another entry BI To dial listing on Home screen Directory Press the button next to the listing to dial To dial listing not on Home screen From the Home screen MAN Next Page twice Select letter range Press appropriate line button Press button next to the listing to dial Programming and Feature Codes Personal Speed Dial Directory and Speed Dialing Features continued Use Personal Speed Dial on a 4406D telephone to program up to 24 numbers that can be dialed by using a two digit code To prevent the loss of programming on your buttons do not use Personal Speed Dial on a 4412D 4424D or 4424LD telephone To program your Personal Speed Dial numbers make a list of your telephone numbers extensions numbered 1 to 24 then lift handset list number 01 24 the number 3 To use Personal Speed Dial 1 Press 2 Press 3 Dial the two digit code 01 24 Programming and Feature Codes ET TET You can change the language on your display screen to English Choice Canadian French or Latin American Spanish To change the language for your display 1 Press the programmed Feature button 2 Dial one of the following m For English oo m For Canadian French 0 O m For Latin American Spanish O Do Not Disturb prevents calls from ringing and prevents paging over a speakerphone You m
9. ed with an outside line number and represents a button that may be labeled with an extension number or an Intercom number Your Telephone To use the speakerphone press EJ To mute press MMY The Speakerphone Mute LED flashes continuously indicating that the call has been muted To return to normal operation press DMY again The Speaker Mute LED returns to steady Use the following guidelines to get the best performance from your speakerphone m Place your telephone at least one foot from any wall m Avoid placing your telephone in a partly enclosed area such as underneath a low shelf over your desktop m Place your telephone as far as possible from interfering noises such as your PC or a fan m Place your telephone on a hard flat surface m The microphone is located on the right side of the telephone Allow at least one inch of clearance m Your speakerphone performs better when the volume is set in the middle or lower range because you can more easily break into the conversation than when the speakerphone is set at maximum HE Steady red The line you are using or will use when you lift the handset or press RJA Hi Steady green The line is in use or the feature programmed onto the line button is on gt Flashing green An incoming call is ringing on this line button or a call you transferred is returning on this line button a Fast flashing green You have put a call on hold on this line button
10. else s telephone enter your authorization code and complete a call with the restrictions that apply to your own telephone To use with the feature code To program onto a button Feature or ExT lift handset BOO code 3 Auth Code E3 G O OD B Programming and Feature Codes Auto Dial Use Auto Dial buttons for one touch dialing of frequently called telephone numbers You can program two types of Auto Dial buttons Inside and Outside On the 4406D telephone use Personal Speed Dial instead of Auto Dial buttons To program an Inside Auto Dial button lift handset Bogo e A the extension number To program an Outside Auto Dial button lift handset 8 O Q Lutodial 3 B BD the number Saved Number Dial allows you to save a dialed number and to call it again without manually redialing To program a Saved Number Dial button EXT lift handset BO O sS GOO Directory The Directory feature is a built in interactive telephone book that stores listings of names and telephone or extension numbers If you have a 4412D 4424D or 4424LD telephone you can dial numbers by selecting listings from the display There are three Directories on the system Extension Personal and System Your System Manager programs the Extension and System Directories Use the Extension Directory and System Directory with 4412D 4424D and 4424LD telephones The Extensio
11. he 4406D display but you can enter a feature code after pressing or EJ Feature Code 4412D and 4424D Displays m 2 line by 24 character a CAT Takes you to MENU MODE screen see figure m gt button Takes you to next screen m lt button Takes you to previous screen a EZ Takes you to Home screen showing date and time m Four softkeys Use to select items from display Lucent O MENU MODE Select Feature KD Ce Die Msgs Post Prog ee f amp amp Displays 4424LD 4424LD Display m line by 24 character mw L amp D Takes you to MENU MODE screen see figure below m button Takes you to next screen m lt Jbutton Takes you to previous screen m 279 Takes you to Home screen showing date and time m Ten softkeys Use to select items from display MENU MODE Select Feature Press Exit To Quit Directory Messages Posted Msg Alarm Clock Timer Ext Program When you press Feature a screen like the following appears with features to be selected Select a Feature Press Exit To Quit AccountCode Loudspkr Pg Auth Code Pickup Follow Me Pickup Grp Direct VM Signal Privacy Voice Annce
12. ight a call you put on hold or the slow flashing Green Light a call put on hold at another extension When a call is on hold the telephone beeps once each minute and Call on Hold appears on the display While connected to the first party Press The system puts the call on hold and selects an button Connect with the next party You can connect to the next party by m Dialing an outside telephone number or an extension m Retrieving a call on hold m Answering an incoming call Press again Calls are now conferenced Repeat Steps 1 3 to add up to a total of 2 outside and 2 inside not including yours parties To drop a participant Press the programmed button The 4400 Series telephones do not have a fixed Drop button you must program a Drop button onto a button Press the line button of the party that you want to drop To put the conference on hold Press To return to the conference Press any line button used to connect a participant To end the conference Hang up To use a feature do one of the following E Press and then select the feature from the display not for the 4406D telephone Press gt to move to the next screen of features Press lt to return to the previous screen of features E Press and then dial the feature code E Press the line button programmed with the feature To program a button Label a button as Feature Press Lift the handset E
13. n Directory and System Directory are created by the System Manager Use the Extension Directory to dial inside numbers The System Directory consists of three digit System Speed Dial codes for commonly called numbers of outside contacts such as clients and suppliers To use Press MAN Directory Dir Ext Dir or System Dir Select range then press the button next to the listing to dial Programming and Feature Codes Personal Directory If you have a 4424LD telephone you can create your own personalized list of names To add listings CAM Directory Personal Dir Enter New Type up to an 11 character name Select A F from the display and letters G Z are shown under the faceplate of your telephone Enter Enter the number using the dialpad Enter Respond to the number display prompt Enter B To change personal directory listings CAN Directory Personal Dir Edit Dir Choose item to be changed Replace Name changes name Replace Num changes number Replace Tag displays or conceals number on the display Select entry to be changed Enter new information Enter BAJ To delete listings tam Directory Personal Dir Put on Home Select range of Select entry to be deleted Select Delete to delete entry cancel exits without change Bay To assign listings to your Home screen Directory Personal Dir Put on Home Select range of letters Select entry to display in the dire
14. nter programming mode by pressing Press the button you labeled Press Exit programming mode by pressing To program features extensions and phone numbers Label the button Press Lift the handset Press Press the button you labeled Dial the appropriate programming code see the following pages Dial any additional numbers such as extensions if needed To program another button repeat steps 1 5 and 6 or exit by pressing Features that dial numbers automatically may need special characters to allow for correct dialing or system response Inserts 1 5 second pause in the dial sequence Consecutive pauses are allowed P appears on the display Sends switchhook flash Must be first entry in sequence F appears on the display Used to signal end of dialing sequence for Auto Dial buttons or to separate grouped digits The appears on the display Stop Halts dialing sequence to allow for system response Requires manual restart Headsets for 4400 Series telephones allow one touch operation hands free The headset plugs into the headset jack Two buttons are used for headset operation m Headset Status Press to switch between headset and handset operation To program lift handset A m Headset Hangup Press to disconnect a call The Headset Hangup button is programmed by your System Manager Programming and Feature Codes eI AUE When Call Waiting is turned on
15. one specific extension Use Group Pickup to answer calls ringing at extensions in your Pickup group There are three types of Individual Pickup General Extension and Line Use Extension to pick up a parked call To use with a programmed General Pickup button To program onto a button lift handset BO O ext number or z line number T T B 0o0 0 To use with the feature code To program onto a button or EB O ext lift handset 3 OO number ext number BOO Q To use with the feature code To program onto a button or 3 line lift handset 93 0O O number line number BGG OO To use with the feature code To program onto a button Feature or E B B EXT ift handset B 0O O 800 ooon Programming and Feature Codes Coverage allows a call ringing at one extension a sender to ring at another extension a receiver at the same time and to be answered at either extension There are two types of Coverage Individual and Group Individual Coverage can be Primary or Secondary Coverage With Primary and Secondary Coverage a call not answered at a sender s extension rings first at the Primary Coverage extension and later after a ring delay interval at the Secondary Coverage extension See your System Manager for details Coverage Off turns off all coverage both inside and outside calls To program a Coverage Off button lift handse
16. other number This number can be an inside extension an extension on another system in a private network or an outside number Turn on forward from your extension To send calls to an extension Feature or B the extension number To send calls to an outside number Feature or E3 B code usually 9 the outside number EJ EJ Check with your System Manager to see if you are allowed to send calls to outside numbers Programming and Feature Codes You can cancel Follow Me and Forward from the sending or receiving telephone If you forward your calls to an outside number you can cancel from your extension or from a remote location by using Remote Access Check with your System Manager To cancel from the sending telephone or EJ B your extension To cancel from the receiving telephone m 7o cancel Follow Me or Forward calls from one extension or E3 EJ sending extension number E To cancel Follow Me or Forward calls from all extensions Feature or B B OBOE Account 0707o 1 Entry Use Account Code Entry to enter account codes for outside calls both incoming and outgoing These codes are used for billing cost accounting or project tracking To use with the feature code To program onto a button or B ExXT ift handset B 0 O code E AcE B B B Bo00 The Authorization Code feature allows you to pick up someone
17. t 0 O O Coverage of OOO OSUO Coverage Inside Off On prevents or allows coverage of inside Calls If you activate Coverage Inside Off you can cover only outside calls If you activate Coverage Inside On you can cover both outside and inside calls To activate Coverage Inside Off lift handset O O E1 0 000 0000 To activate Coverage Inside On lift handset BOO amp 7 900 0000 Coverage VMS Off prevents outside calls from being sent to the voice messaging system This feature should be programmed on a button with LEDs To program a Coverage VMS OFF button EXT lift handset E3 Coverage VMS Off 800 an00 Programming and Feature Codes DAAI Direct Voice Mail allows you to place or transfer a call directly to another person s voice mail without ringing that person s telephone To use with the feature code To program onto a button Feature or E B OG EXT lift handset B 0O O extension number or 8G Auto Dial 0800 Use Follow Me to have calls arriving at your extension sent to another extension where you are working Activate Follow Me from the extension where you want to receive calls To activate Follow me or 3 B O the sending extension s number To cancel Follow Me see Cancelling Follow Me and Forward under Forward Forward Use Forward to send calls arriving at your extension to an
18. ust program a Do Not Disturb button to use this feature This feature should be programmed on a button with LEDs To program a Do Not Disturb button EXT lift handset 3 O Puo 6 0 g 000o Privacy prevents other people from joining calls on shared line buttons Privacy also prevents Barge In from being used to join a call To turn Privacy on Feature or B To turn Privacy off Feature or 3 0 O 0 This feature should be programmed on a button with LEDs To program a Privacy button EXT lit handset 3 O O Praa 0 B D Boog Programming and Feature Codes Inspect allows you to see information about an incoming call that is ringing alerting or on hold or to see what is programmed on a button To use the Inspect feature you press the programmed button and then the line button for the incoming call To program an Inspect button lift handset B80 nspect BO Boog Personalized Ring By using the Personalized Ringing options you can select one of eight different ringing patterns for your telephone making it easier to distinguish its ring from those of other telephones To select a ring pattern for your telephone EXT J lift handset 80 0 0 88 A n 0 0 00800 The last ring you hear is the ring you selected You can post a message to provide information to co workers with display telephones for example to tell callers where you
Download Pdf Manuals
Related Search