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Avaya 2007 IP Deskphone User Guide

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1. 1st Code 2nd Code 3rd Code 4 Tap the Select soft key 5 Use the Clear soft key to clear the area code 6 Use the dialpad to enter the new area code using the Delete soft key to remove errors 7 Choose one of the following Tap the Select soft key to save the or cancel setting Tap the Cancel soft key to keep existing settings Choosing a Ring type The Ring type option sets the phone ring tone To choose a ring type tap the Services soft key select Telephone Options and select Ring type from the menu Configuring services on the Avaya 2007 IP Deskphone To select a Ring type p fi g Press the Up Down navigation keys to scroll and to highlight one of the ring types Tap the Play soft key to hear the ring tone Tap the Stop soft key to stop the tone Choose one of the following Tap the Select soft key to save the ring type and return to the Telephone Options menu Tap the Cancel soft key to keep existing settings Configuring services on the Avaya 2007 IP Deskphone Enabling or disabling Call Timer The Call Timer measures the length of each call To enable Call Timer tap the Services soft key select Telephone Options and select Call Timer To enable or disable Call Timer 1 Press the Up Down navigation keys to scroll and to highlight either Call timer Off Call timer On 2 Choose one of t
2. DenAn regulatory notice for Japan N Warning Please be careful of the following while installing the equipment e Please only use the Connecting cables power cord AC adaptors shipped with the equipment or specified by Avaya to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury 4 Ka BARS ICOM RIA LW FOCEICCHECEALY e ifi BRI ACTS I5 DH ald HPA RIAWMen THEFT mit MEISE MACS Mim HERON OMRSC HAIG SeCms HETA KRORMALESCEMBVET Men CHVETHRORRI KSHORSIIIteALELYCCESLS batt SIRS FORE ECPAREGE ASEM ORALRSCLEMHVET Regulatory and safety information Third party terms Third party terms Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nov 2010 Certain portions of the product Open Source Components are licensed under open source license agreements that require Avaya to make the source code for such Open Source Components available in source code format to its licensees or that require Avaya to disclose the license terms for such Open Source Components For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc any Avaya affiliate or an authorized Avaya reseller we will provide upon re
3. To verify the time for the Automatic Wake Up call 1 Lift the handset Bag 2 Dial the Automatic Wake Up Verify FFC eau 3 Dial the Automatic Wake Up time in a Gog 24 hour time format hhmm If your query matches the preset time a confirmation tone sounds Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is 2145 7 4 Press the Goodbye key Hospitality features Activating Message Registration Use the Message Registration feature to read change or reset meters that log your hotel phone calls To read meters 1 Tap the Message Registration soft key 2 Dial the room Directory Number DN 3 Tap the Message Registration soft key To change a meter 1 Tap the Message Registration soft key 3 Dial the correct meter count 4 Press the key gan gag 2 Dial the room DN number aaa gaa aan Ga aGa aaa Hospitality features Tap the Message Registration soft key O1 To reset a meter to zero Tap the Message Registration soft key Baa 2 Dial the room Directory Number DN 3 Press the key E mk 4 Tap the Message Registration soft key Using Maid Identification Use the Maid Identification feature to track the cleaning status of rooms The maid enters the information from the phone in each room To enter cleaning status Co Aw 1 Tap the Room Status soft key ai 2 Dial the Directory Number DN of t
4. or Tap the Transfer soft key Tap the Conference soft key 2 Choose one of the following Tap the Charge soft key EL Dial the Call Detail Recording FFC EGG 3 Dial the charge account number 4 Tapthe line DN soft key to return to the call Additional call features To charge a call to an account when you transfer a call 1 Tapthe Transfer soft key The call is ransfer placed on hold 2 Choose one of the following Tap the Charge soft key Dial the Call Detail Recording FFC LC Gog 3 Dial the charge account number BOE ILL BOO 4 After you hear the dial tone dial the number to where the call is to be transferred LL BERS BOO 5 Tapthe Transfer soft key after you hear the phone ring J T Note You can talk privately to the person at the transfer number before you tap the Transfer soft key To charge a call to an account when you add someone to a conference call E 1 Tap the Conference soft key The call is placed on hold Additional call features 2 Choose one of the following Tap the Charge soft key Dial the Call Detail Recording FFC LB LE ia 3 Dial the charge account number A 4 Dialthe number of the person you want EE to add to the conference cont 5 Tap the Conference soft key Using Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp
5. AVAYA Avaya 2007 IP Deskphone User Guide Avaya Communication Server 1000 Document Status Standard Document Version 07 01 Part Code NN43118 100 Date March 2013 AVAYA 2013 Avaya Inc All Rights Reserved Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Documentation means information published by Avaya in varying mediums which may include product information operating instructions and performance specifications that Avaya generally makes available to users of its products Documentation does not include marketing materials Avaya shall not be responsible for any modifications additions or deletions to the original published version of documentation unless such modifications additions or deletions were performed by Avaya End User agrees to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or rel
6. Working without interruption configuration Contact your system administrator to learn which treatment is configured for your IP Deskphone If you press the Deflect key and no special call treatment has been configured your caller receives a busy signal Additional call features Additional call features Contact your system administrator to determine if the following call features are available on your phone Using Autodial Transfer Use the Autodial Transfer feature to transmit digits through your Autodial soft key to the Central Office after a Trunk Switchhook Flash You must be on a Central Office Exchange CO trunk call from or to a Central Office CO that offers Centrex or exchange line type features To use Autodial Transfer when picking up an incoming trunk call 1 Tap the Centrex Switchhook Line Flash soft key and wait for an interrupted dial tone 2 Tap the AutoDial soft key to call the number desired 3 Press the Goodbye key to end the call Additional call features Using the Buzz signal Use the Buzz feature to notify another person of a call a visitor or a request By linking two phones together one person can signal the other The person signaled hears a buzz To buzz the phone linked to your phone i s Tap the Buzz soft key The phone linked to a your phone buzzes as long as you hold the soft key Using Call Page Connect to make an announcement Use the Call Page Conne
7. Icon Description or Action in A lock on the display indicates an encrypted call au Lift the handset press the DN key or press the Handset key PF gt Replace the handset or press wr to end the call eee Dial a number Tap the line DN icon ie AutoDial The PF flashes when a feature is being programmed The I is steady when a feature is active Services Tap the Services icon Inbox Tap the Message icon e Press the Navigation keys Press the Handsfree key a Press the Mute on off key Directory Tap the Directory icon Services and telephone options menu Services menu Select Telephone Options menu Volume adjustment Ringer Select Select Handset listen Select Select Handsfree S i elect TI Select Listen Headset listen Select Select Buzzer Select Select Contrast adjustment Quick Reference j Select Select Cancel Language Select Select Date Time Select Select Cancel Local dialpad tone Select ua Select Cancel Ring type Select TU Select Play Cance p On hook default path j Select j Select Cancel Live dialpad Select Turn On or Off Select Cancel Tools Navigation soft keys Tap this icon to determine which external applications are registered for example My Call Pilot and launch them by tapping on the appropriate icon Tap this ic
8. If a feature key is configured as an autodial key the label does not change if the autodial key configuration changes To change a label 1 Tap the Select soft key 2 Use the Up Down navigation keys to scroll to highlight Change FeatureKey label 3 Tap the Select soft key Configuring services on the Avaya 2007 IP Deskphone Tap the feature soft key to be changed Note lf you tap a prime DN soft key an error message displays Enter the new information for the feature soft key label For information about entering text see Entering and editing text on page 31 Note Press the key until the desired character is displayed and then wait until the cursor moves before entering the next character Use the More soft key and the CASE or case soft keys to toggle between uppercase and lowercase To enter special characters press the Up or Down navigation key to display several sets of special characters Note To choose the special characters use the navigation keys to move right or left until the cursor is immediately before the desired character Choose one of the following Tap the Select soft key to save the changes and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings Configuring services on the Avaya 2007 IP Deskphone Restore all the default labels To restore all feature soft key labels tap the Services sof
9. Incorrect user ID entered Enter correct user ID Incorrect Station Control Password entered Select Retry and try again with the correct Station Control Password Server Unreachable 1 Network problem Notify system administrator if the problem persists Additional phone features Table 6 Troubleshoot Virtual Office Part 3 of 3 Probable cause Actions DIE IEN UELI TS Server Unreachable 2 Network problem Notify system administrator if the problem persists VOUD configured on TN Remote IP Deskphone does not have VOUA Class of Service Notify system administrator Additional phone features Using Media Gateway 1000B The Media Gateway 1000B MG 1000B phone can operate in Normal or Local Mode Normal Mode The phone registers with the Main Office and receives phone services from the Main Office At any time during Normal Mode you can check local mode functionality make and receive calls by enabling Local Mode and returning to Normal Mode After testing you can return to Normal Mode by using the Resume Normal Mode command or by waiting for ten minutes Local Mode If the WAN connection goes down the IP Deskphone loses communication with the Main Office Terminal Proxy Server TPS The IP Deskphone then registers with the MG 1000B and receives phone services from the MG 1000B Features such as Personal Directory
10. Redial List and Callers List are not available when operating in local mode Local Mode appears on the phone display when in local mode Using Test Local Mode Use the Test Local Mode feature to check local mode functionality make and receive phone calls This is useful when provisioning has changed for an IP Deskphone on an MG 1000B Controller Services 1 Tap the Services soft key 2 Press the Up Down navigation keys to scroll and to highlight Test Local Mode 3 Tap the Select soft key the phone resets and registers to the branch office Additional phone features Resuming Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality Note If the Resume Normal Mode command is not performed after testing the phone automatically returns to Normal Mode in ten minutes Services 1 Tap the Services soft key 2 Press the Up Down navigation keys to scroll and to highlight Resume Normal Mode 3 Tap the Select soft key the phone registers back to the Main Office Troubleshooting MG 1000B If you receive a MG 1000B error message it will appear on the LCD screen Table 7 lists error messages and actions to correct the causes Table 7 Troubleshoot MG 1000B Part 1 of 2 Display message Probable cause Actions Local Mode Test local mode Tap the Services soft key and then select Resume Normal Mode Netw
11. again or contact your system administrator to reset your password For more information see Security features on page 22 A successful login transfers all the features the time the date and tones to your remote phone from your office phone Additional phone features Using Virtual Office on your office phone When activated for Virtual Office by a remote phone your office phone is logged out and is no longer operational A Logged Out message appears on your phone alerting you that it is being used for Virtual Office Punt Dome To regain operation of a phone being used for Virtual Office Choose one of the following 1 To completely disconnect your office phone from the remote phone a Tap the Home soft key i sag b Enter your user ID and password na this logs the office phone back on to your office network oe 2 To use your office phone as the remote Wirwai phone for Virtual Office tap the Virtual soft key to log in to another IP Deskphone Additional phone features Logging out of Virtual Office To log out of Virtual Office press the Virtual soft key Automatic log out from Virtual Office Your remote Virtual Office IP Deskphone may be configured to automatically log out of Virtual Office after a predetermined period of inactivity When automatic logout is about to occur the following message is displayed on the IP Deskphone Logout
12. agg 2 Tap a line soft key to dial the number 3 Lift the Handset after the called party answers or if in Handsfree mode begin to speak To edit a Predial number baha 1 Use the dialpad to enter the number TTF gaa 2 Choose one of the following o f To erase all numbers tap the Clear crar Or Detete soft key Reenter the numbers to be dialed To change numbers one at a time tap the Delete soft key to backspace Reenter the number Making a call 3 Tap a line soft key to dial the number Using Autodial Use the Autodial feature to display store and automatically dial phone numbers To store an Autodial number 1 Without lifting the handset tap the appropriate AutoDial soft key Note The word Autodial appears next to the appropriate soft key on the display screen on 2 Using the dialpad dial the phone number including access code to be stored on the selected AutoDial soft key 3 Tap the AutoDial soft key a second time to store the number on the selected soft key Note After a number is stored the word Autodial disappears and the stored number appears 4 Assign a label to the soft key Note After the label is assigned the number disappears and only the label appears on the screen next to the soft key Making a call To display an Autodial number 1 Tap the Display soft key 2 Tap an AutoDial soft key in the upper display a
13. 5 minutes 10 min 10 minutes 15 min 15 minutes 30 min 30 minutes 1 hour 2 hours Off default Note Extending the sleep time or never sleeping reduces the life span of the display screen To decrease the time before the display sleeps goes black tap the Down soft key beside the Screensaver label The time decreases from the default and provides settings for Off default 2 hours 1 hour 30 min 30 minutes 15 min 15 minutes 10 min 10 minutes 5 min 5 minutes 1 min 1 minute When the Display Dim Enabled checkbox is selected the display dims instead of turning completely off after the Backlight timer expires You can see the images on the display while the backlight is dimmed Configuring IP Deskphone Local Options 11 To save any changes made to the Apply display settings tap the Apply soft key 12 Tap the Exit soft key to exit to the display settings screen Save your changes before exiting see Step 11 Using USB Devices The USB Devices menu provides information about the Universal Serial Bus USB devices plugged into the USB port in the back of the phone To use the USB Devices 1 Tap the Tools icon 2 Tap the USB Devices soft key The screen displays information about the device connected 3 Tap the Exit soft key to exit to the main display Configuring IP Deskphone Local Options Using Preferences Configure individual user preferences using the
14. Buzzer Tap the Select soft key The buzzer sounds Configuring services on the Avaya 2007 IP Deskphone 3 To increase or decrease the volume choose one of the following Tap the Up or Down soft keys Press the Up Down navigation keys 4 Choose one of the following Tap the Select soft key to save the changes and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings Adjusting the display screen contrast To adjust the LCD display screen contrast tap the Services soft key select Telephone Options and select Contrast adjustment from the menu This call server controlled contrast adjustment works for Avaya 2007 IP Deskphone models with product codes NTDU96AA70 NTDU96AB70 NIDU96AC70E6 For the Avaya 2007 IP Deskphone model with product code NTDU96Bx70E6 where x is A or higher display adjustments can be made from the Local menu only there is no change when the call server controlled Contrast adjustment is used with this model Note For additional information on adjusting the display settings for the Avaya 2007 IP Deskphone see Adjusting Display Settings on page 36 Selecting a language The display is available in multiple languages The language for parts of the display are locally configured using the Tools menu while others are configured through the call server Configuring services on the Avaya 2007 IP Deskphone If the Langu
15. Certified Open Source is a certification mark of the Open Source Initiative Glenn Randers Pehrson glennrp at users sourceforge net December 18 2008 END OF TERMS AND CONDITIONS Kern_random The following component is licensed under kern_random license Kern_random Copyright Theodore Ts o 1994 1995 All rights reserved Kern random License Third party terms N This code is derived from software contributed to Berkeley by Chris Torek Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer N 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the University of California Berkeley and its contributors 4 Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission N THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED W
16. Deskphone newer version Text display Icon display Inbox Directory Services Tools and Navigation area The Tools Navigation area provides controls for navigating between features and selecting tools This area is visible and functional at all times unless you tap the keyboard icon The pop up keyboard occupies this portion of the screen Figure 4 on page 19 shows the Tools Navigation area About the Avaya 2007 IP Deskphone Figure 4 Avaya 2007 IP Deskphone Tools Navigation area Quit Expand Services Copy Primary application Telephone The Tools Navigation area has five main elements presented as touchable soft keys The icons on the soft keys are different depending on the installed IP Deskphone software o Applications py tapping on the appropriate icon A ka N Telephone A Primary Application Tap this icon to determine which external graphical applications are registered for example My CallPilot and launch them Tap this icon to access the Telephone screen Tap this icon to go to the primary external application configured by the administrator About the Avaya 2007 IP Deskphone Keyboard Touch panel Tap this icon to access the following tools used on the Avaya 2007 IP Deskphone e Network configuration e Local diagnostics e Touch panel setup e Display settings e USB devices e Preferences
17. Preferences tool The Preferences menu contains the Button Customizing Tool and the Exit soft key To use the Button Customizing Tool a 1 Tap the Tools icon Preferences 2 Tap the Preferences soft key Button Customizing Too 3 Tap the Button Customizing Tool soft key Three columns appear labeled Buttons Icons and Labels Table 5 Feature key buttons and icons display Buttons Icons Labels Inbox Expand Services Configuring IP Deskphone Local Options Table 5 Feature key buttons and icons display Labels F ING The boxes shown with a black outline are the current settings 4 Tochangea soft key from displaying text to displaying the icon tap the associated icon button A black box appears around the icon Example to change the soft key labeled Inbox on the main display to the icon tap the Inbox icon To change a soft key to display a custom label a Tap twice on the corresponding field in the Label column a blinking cursor appears and a black box appears around the label b Enter text by typing on the USB keyboard or the virtual keyboard c Tap elsewhere on the screen to stop editing the field Note The system truncates the label if the text does not fit into the display area of the soft key Configuring IP Deskphone Local Options or O Choose one of the following To appl
18. SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Heritage Nortel Software Heritage Nortel Software means the software that was acquired by Avaya as part of its purchase of the Nortel Enterprise Solutions Business in December 2009 The Heritage Nortel Software currently available for license from Avaya is the software contained within the list of Heritage Nortel Products located at http support avaya com licenseinfo under the link Heritage Nortel Products For Heritage Nortel Software Avaya grants Customer a license to use Heritage Nortel Software provided hereunder solely to the ext
19. THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program and you 170 Third party terms want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under
20. This software database is freely available to the public for use The National Library of Medicine and the U S Government have not placed any restriction on its use or reproduction Although all reasonable efforts have been taken to ensure the accuracy and reliability of the software and data the NLM and the U S Government do not and cannot warrant the performance or results that may be obtained by using this software or data The NLM and the U S Government disclaim all warranties express or implied including warranties of performance merchantability or fitness for any particular purpose Please cite the author in any work or product based on this material Authors Anton Butanayev Denis Vakatov Vladimir Ivanov END OF TERMS AND CONDITIONS GNU The following component is licensed under the GNU General Public V2 license libstdc Copyright C 1989 1997 1998 1999 Free Software Foundation Inc GNU General Public V2 License GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take Third party terms away your freedom to share and change it By contrast the GNU General Public License is intended to guarante
21. dialed is automatically redialed Using Speed Call Use the Speed Call feature to place internal and external calls by dialing a one two or three digit code to store edit and automatically dial frequently called phone numbers To store a Speed Call number 1 Tap the Speed Call Controller soft key The triangular icon flashes indicating programming mode tirir F 2 Atthe prompt aoe Enter a one two or three digit code 0 999 f required dial the access code Making a call 3 Tap the Speed Call Controller soft key again to save the code and number The flashing icon turns off To make a Speed Call Cr d 1 Lift the handset 2 Tap the Speed Call Controller soft key eri 3 Dial the Speed Call code to it automatically dial the number Using System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your phone To make a System Speed Call CI 1 Lift the handset 2 Choose one of the following i m Tap the System Speed Call Eseus al SScUsr soft key Tap the System Speed Call Controller SScCtl soft key Making a call td 3 Dial the Speed Call code to mun automatically dial the number Using Hot Line Use the Hot Line feature to automatically dial a specific number To use Hot Line Tap the HotLne soft key to automatically dial the number emmkar rr Usin
22. on ACD IP Deskphone Set Make Set Busy active on ACD IP Deskphone entered Invalid ID 1 Incorrect user ID Enter correct user ID entered User ID is not in Notify system Gatekeeper administrator database Invalid ID 2 Incorrect user ID Enter correct user ID entered Invalid ID 3 Incorrect user ID Enter correct user ID User ID in Gatekeeper database points to originating Call Server Notify system administrator Additional phone features Table 6 Troubleshoot Virtual Office Part 2 of 3 Displayed message Probable cause Actions Locked from Login Three failed attempts to enter the correct Station Control Password Wait one hour for the lock to clear automatically or notify system administrator to clear lock Permission Denied 1 Remote phone has no Station Control Password Notify system administrator Permission Denied 3 Incorrect user ID entered Enter correct user ID Remote phone has no Station Control Password Notify system administrator Permission Denied 4 Incorrect user ID entered Enter correct user ID Attempt to log in to a remote IP Phone 2002 or Avaya 2050 IP Softphone from an Avaya 2007 IP Desk phone some restrictions apply Go to an IP Phone 2002 or Avaya 2050 IP Softphone and try again or consult your local system administrator Permission Denied 6
23. phone now Press Yes to allow the IP Deskphone to log out of Virtual Office or press No to remain logged in to Virtual Office and reset the IDLE timer If no key is pressed the IP Deskphone logs out of Virtual Office Emergency calls on your Remote IP Deskphone If you make an emergency call while logged in to Virtual Office on a Remote IP Deskphone the call is placed to the local emergency service not to your home office emergency service Note Some IP Deskphones are configured as Virtual Office only telephones and have no assigned DN However these IP Deskphones can still be used to make emergency calls Emergency Calls only is displayed on the IP Deskphone display when not logged in to Virtual Office When the phone goes off hook dial tone is available for emergency calls only All other calls are restricted Additional phone features Troubleshooting Virtual Office If you receive a Virtual Office error message it will appear on the LCD screen Table 6 lists error messages and actions to correct the causes Table 6 Troubleshoot Virtual Office Part 1 of 3 Displayed message Probable cause Actions Busy try again Remote IP Deskphone is active not idle Wait for remote IP Deskphone to become idle and try again Automatic Call Distribution ACD is logged in Log out of ACD IP Deskphone before initiating Virtual Office from another IP Deskphone Make Set Busy is inactive
24. scroll to the bottom of the page and select Contact Avaya Support Revision history Revision history March 2013 Standard 07 01 This document is up issued to support Avaya Communication Server 1000 Release 7 6 May 2011 Standard 06 03 This document is up issued to reflect changes in global power supply information March 2011 Standard 06 02 This document is up issued to reflect changes in the procedures for cancelling Call Forward October 2010 Standard 06 01 This document is up issued to support UNIStim 5 0 and Avaya Communication Server 1000 Release 7 5 June 2010 Standard 05 02 This document is up issued to reflect changes in technical content for Call Log Options June 2010 Standard 05 01 This document is up issued to support Avaya Communication Server 1000 Release 7 0 October 2009 Standard 04 01 Because of the similarity between UNIStim 4 0 features for Communication Server 1000 Release 6 0 and Release 5 5 UNIStim 4 0 Release 6 0 documentation is also used for Release 5 5 Revision history May 2009 Standard 03 01 This document is up issued to support Communication Server 1000 Release 6 0 January 2009 Standard 02 04 This document is up issued to update technical content in the chapter Connecting the components April 2008 Standard 02 03 This document is up issued to support Communication Server 1000 Release 5 5 for UNIStim 3 0 May 2007 Standard 01 03 This do
25. tap the Services soft key select Telephone Options and select Call Log Option from the menu Configuring services on the Avaya 2007 IP Deskphone To configure New Call indication 1 Tap the Select soft key to select Incoming Calls Press the Up Down navigation keys to scroll and to highlight New Call Indication Tap the Select soft key Press the Up Down navigation keys to scroll and to highlight one of the following New call indication On New call indication Off Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key to keep the existing settings Configuring Preferred Name Match You can configure the Avaya 2007 IP Deskphone to display the name of the caller as defined in your Personal Directory The default setting is Off To configure Preferred Name Match tap the Services soft key select Telephone Options and select Call Log Option from the menu Configuring services on the Avaya 2007 IP Deskphone To configure Preferred Name Match 1 Press the Up Down navigation keys to scroll and highlight Preferred Name Match 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highlight one of the following Pref Name Match On Pref Name Match Off 4 Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key to kee
26. through the list to view display capabilities 2 Tap the Cancel or Quit soft key to return to the Telephone Options menu Choosing a Local DialPad Tone The Local DialPad Tone option produces dual tone multifrequency DTMF sounds a single tone or no sound when you press a key on the dialpad To choose a Local DialPad Tone tap the Services soft key select Telephone Options and select Local DialPad Tone from the menu To choose a Local DialPad Tone 1 Press the Up Down navigation keys to scroll and to highlight one of the following dialpad tones None to disable all tones Short Click to enable a single tone for all keys DTMF to turn on a separate DTMF tone for each key Configuring services on the Avaya 2007 IP Deskphone Seiec or Cancel N Choose one of the following Tap the Select soft key to save the tone selection and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings Viewing phone information The Set Info option displays the following e General Info e Set IP Info e Ethernet Info e Server Info e Location Info e Encryption Info To view the phone information tap the Services soft key select Telephone Options and select Set Info from the menu To view the phone information Press the Up Down navigation keys to scroll through the list to view the phone information Tap the Cancel soft key to ret
27. 9 Connecting the components If using the optional AC adapter thread the cord through the bottom of the stand If connecting your PC through the phone unplug its Ethernet cable from the LAN and thread it through the stand If using the optional USB mouse or keyboard thread its cable through the stand 3 Connect the Ethernet cable from your data network to the RJ 45 connector marked If using the optional AC power adapter connect to the AC jack in the bottom of the phone If connecting a PC through the phone connect the supplied Ethernet cable to the PC and then to the RJ 45 connector marked da Plug in any optional USB devices as shown in Figure 6 on page 29 4 Attach the front edge of the stand by aligning the two clips on the bottom of the phone with the matching pivot points on the stand Depress the tilt adjusting latch and push the stand firmly into the phone in the direction illustrated as shown in Figure 7 on page 29 There should be two noticeable clicks when the stand is correctly attached Arrange the cords so that they exit from the rear of the stand in the channels provided and do not interfere with the tilt mechanism as shown in Figure 8 on page 30 5 Connect the Ethernet cable to the LAN Ethernet connection If using the AC power adapter plug into the nearest outlet Your system administrator should provide you with correct installation information Figure 5 shows connections on the Avaya 2007 IP Deskphon
28. ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Libjpeg END OF TERMS AND CONDITIONS The following component is licensed under libjpeg license Libjpeg Libpeg License This software is copyright C 1991 1998 Thomas G Lane All Rights Reserved except as specified below Permission is hereby granted to use copy modify and distribute this software or portions thereof for any purpose without fee subject to these conditions 1 If any part of the source code for this software is distributed then this README file must be included with this copyright and no warranty notice unaltered and any additions deletions or changes to the original files must be clearly indicated in accompanying documentation Third party terms 2 If only executable code is distributed then the accompanying documentation must state that this software is based in part on the work of the Independent JPEG Group 3 Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences the authors acce
29. ARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE NG END OF TERMS AND CONDITIONS ConvertUTF The following component is licensed under convert UTF license Third party terms Convert UTF ConvertUTF License Copyright 2001 2004 Unicode Inc Disclaimer This source code is provided as is by Unicode Inc No claims are made as to fitness for any particular purpose No warranties of any kind are expressed or implied The recipient agrees to determine applicability of information provided If this file has been purchased on magnetic or optical media from Unicode Inc the sole remedy for any claim will be exchange of defective media within 90 days of receipt Limitations on Rights to Redistribute This Code Unicode Inc hereby grants the right to freely use the information supplied in this file in the creation of products supporting the Unicode St
30. CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL Third party terms This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA Ihash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this pa
31. Forward 1 Lifttheh Ca d ift the handset aoe 2 If calling from a phone outside the ih system dial your direct system access number and wait for dial tone Hey 3 Dial the Remote Call Forward Activate rr FFC to activate the feature While away from your desk 4 Dial your SCPW Choose one of the following Dial your DN To forward calls to the previous call forward phone number press the key Do not perform steps 6 and 7 Dial the number to which calls are being forwarded If calls are forwarded to an invalid number a fast busy signal sounds Press the key To deactivate Remote Call Forward Cr 2 1 2 Lift the handset If calling from a phone outside the system dial your direct system access number and wait for dial tone Dial the Remote Call Forward Deactivate FFC While away from your desk ET 4 Dial your SCPW 5 After you hear the dial tone dial your Bae DN 6 Press the key Securing your phone Use the Electronic Lock feature to prevent others from making calls from your phone The Electronic Lock feature is controlled using your SCPW To change your SCPW see Security features on page 22 To lock your phone GC a 1 Lift the handset GG 2 Dial the Electronic Lock Activate FFC ae 3 Dial your Station Control Password While away from your desk 4 Choose one of the following D Ifdialing locally press th
32. O THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence END OF TERMS AND CONDITIONS Zlib The following component is licensed under zlib license Zlib 1 2 1 Zlib License zlib h interface of the zlib general purpose compression library version 1 2 4 March 14th 2010 Copyright C 1995 2010 Jean loup Gailly and Mark Adler This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subjec
33. RE Except as contained in this notice the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other Third party terms dealings in this Software without prior written authorization of the copyright holder END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license Libpng 1 2 37 June 4 2009 Libpng License This copy of the libpng notices is provided for your convenience In case of any discrepancy between this copy and the notices in the file png h that is included in the libpng distribution the latter shall prevail COPYRIGHT NOTICE DISCLAIMER and LICENSE If you modify libpng you may insert additional notices immediately following this sentence libpng versions 1 2 6 August 15 2004 through 1 2 34 December 18 2008 are Copyright c 2004 2006 2008 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 2 5 with the following individual added to the list of Contributing Authors Cosmin Truta libpng versions 1 0 7 July 1 2000 through 1 2 5 October 3 2002 are Copyright c 2000 2002 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 0 6 with the following individuals added to the list of Contributing Authors Simon Pierre Cadieux Eric S Raymond Gilles Vollant and with the following additions to the disclaimer There is n
34. a 90 LENG GAPIIN iwi esta one bse dood dc een nee KAL KAKA ees 90 Recording a Calling Party Number 92 Displaying incoming calls 9B Tracing a malicious call 0 0 93 Incoming callS ee ee 95 Using Automatic Answerback 0 000 eee 95 Using Call Pickup 6464 40 ods 40 AG KARBERRARG BRING KAG 95 Using Call Waiting 0 aa 97 While away from your desk 22 manas 99 Using Call Forward 3 waa mina da aaa aaa 99 Using Internal Call Forward 0 000000 eee 101 Using Remote Call Forward 4 Aa 102 Securing your phone a 104 Talking with more than one person 106 Using the Call Join feature 0 0 0 Aa 106 Setting up a conference call 107 Using the Conferee Selectable Display 108 Using Group Call eee 109 Working without interruption 5 112 Using Make Set Busy 00 cece eee 112 LOREN nadie RAANG KA GG AGA eee ee O4 bas heeded 112 Additional call features 0 0 eee 114 Using Autodial Transfer 2 0 0 114 Using the Buzz signal 0a 115 Using Call Page Connect to make an announcement 115 Using Centrex Exchange Line Switchhook Flash 116 Charging a call or charging a forced call 116 Using Enhanced Override 00 cee eee ees 119 Using Forc
35. able form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not re
36. ad 1 Press the Up Down navigation keys to scroll and highlight Live Dialpad C a 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highlight one of the following on off 4 Choose one of the following Tap the Select soft key to save the or setting Tap the Cancel soft key to keep the existing settings Selecting Date and Time format Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks To select a date and time format tap the Services soft key select Telephone Options and choose Date Time from the menu Configuring services on the Avaya 2007 IP Deskphone To select the date and time or 1 Press the Up Down navigation keys to scroll and highlight the desired format Sample formats appear on the upper right side of the display area 2 Choose one of the following Tap the Select soft key to save the format and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings Configuring services on the Avaya 2007 IP Deskphone Accessing display diagnostics The display diagnostics option tests the phone display screen and indicator lights To access display diagnostics tap the Services soft key select Telephone Options and select Display diagnostics from the menu To select Display diagnostics 1 Press the Up Down navigation keys to scroll
37. age setting is password protected you must enter a password SCPW to change the language If you enter an incorrect password an error message Is displayed If you enter an incorrect password more than three times the password functionality locks Contact your system administrator to unlock the password To select a language Tap the Services soft key select Telephone Options and select Language 1 Press the Up Down navigation keys to scroll and to highlight the desired language for example German Deutsche Note Some languages may not be installed on your IP Deskphone Contact your system administrator for more information on available languages 2 Choose one of the following Tap the Select soft key to save the desired language and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings Tools menu Use the procedure described in Using Preferences on page 41 to change the language for the local labels of the graphical user interface Configuring Live Dialpad Use Live Dialpad to dial a number using the phone dialpad without picking up the handset press the handsfree key or press the line DN key Note The primary DN key is automatically activated Configuring services on the Avaya 2007 IP Deskphone To configure Live Dialpad tap the Services soft key select Telephone Options and select Live Dialpad from the menu To configure Live Dialp
38. andard and to make copies of this file in any form for internal or external distribution as long as this notice remains attached END OF TERMS AND CONDITIONS Wchar functions The following component is licensed under wchar functions license Wchar functions Wchar functions License Copyright c 1990 1991 1993 The Regents of the University of California All rights reserved Copyright c lt YEAR gt lt OWNER gt All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Third party terms Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the lt ORGANIZATIONS gt nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR
39. c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to signa copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License END OF TERMS AND CONDITIONS Third party terms OpenSSL The following component is licensed under OpenSSL license OpenSSL 0 9 7b OpenSSL License Copyright c 1998 2008 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copy
40. ckage is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com Third party terms THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED T
41. cluding open source software distributed under third party agreements Third Party Components which contain terms regarding the rights to use certain portions of the Software Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the Documentation or on Avaya s website at http support avaya com Copyright You agree to the Third Party Terms for any such Third Party Components Note to Service Provider The Product may use Third Party Components that have Third Party Terms that do not allow hosting and may need to be independently licensed for such purpose Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of Toll Fraud associated with your system and that if Toll Fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Toll Fraud intervention If you suspect that you are being victimized by Toll Fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United S
42. ct feature to make an announcement over a paging system Note A Page soft key on an attendant console overrides and disconnects the phones The phones must reaccess the page trunk To connect to Call Page 1 Lift the handset HH 2 Dial the Page Trunk Access Code to ih complete the connection to the page system 3 Make your announcement 4 Press the Goodbye key Additional call features Using Centrex Exchange Line Switchhook Flash Use the Centrex Exchange Line Switchhook Flash feature during an established call to use a Centrex service such as Call Transfer or Three Way Calling To use Centrex Exchange Line Switchhook Flash a AN 1 While on a call tap the Centrex Line Switchhook Flash soft key A special dial tone sounds ht 2 Dial the codes for your custom Centrex aaa feature TT 3 Press the Goodbye key to end the call Charging a call or charging a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from a phone restricted to local calls To charge a local or long distance call to an account before you dial C a 1 Lift the handset 2 Tap the Charge soft key or dial the Call Detail Recording FFC Additional call features EGG 3 Dial the charge account number mah 4 After the dial tone sounds dial the T number To charge a call in progress 1 Choose one of the following
43. cument is issued to support Communication Server 1000 Release 5 0 This document contains information previously contained in the following legacy document now retired IP Phone 2007 User Guide NN10300 017 Contents About the Avaya 2007 IP Deskphone 12 PE NI an chad APAKAN AWRA GG KANA KANA GWA KAKA 12 IP Deskphone controls pawa aah AGA KABRABEHAW es cee wows 13 IP Deskphone display lt 2 KAANAK ANAN NA KAM B AKNG AKA 16 APPIICAION AP 17 Tools and Navigation area 18 TQUGH NO wawa KANG LALAGDA AL DH 65004550040 4 20 Calibrating the touch panel 20 Using the stylus za GAN dh one sheeneneeneee aes 21 Cleaning the phone screen nannaa naana 21 License Notification 0 ccc ee eee 21 Call features and Flexible Feature Codes 21 Audio and text message broadcast 22 Securty GAUSS a5 PN PAGKA DEAL KAKA MAA ba 22 Using encrypted calling 23 Managing your Station Control Password SCPW 23 Connecting the components 00000e0e 26 Before you begin nagamaka aman bELAKG KS debe dw ee GD 26 Connecting the components of the phone 26 Entering and editing text 4 aan 31 Entering text using the phone dialpad 31 Editing text using the soft keys 32 Entering text using the pop up keyboard 32 En
44. d to enter digits O to 9 as well as asterisk 7 and pound Other characters are ignored Entering and editing text Entering text using the USB keyboard The USB keyboard when connected can be used to enter text in the tools and graphical applications For number entry in phone applications for example when dialing the keyboard can be used to enter digits O to 9 as well as and Other characters are ignored When on a call the function keys f1 f2 f3 f4 f5 f6 f7 and f8 can be used to control the phone Table 4 shows the function keys and their associated action during phone calls Table 4 USB keyboard function keys during phone calls Function key Action f1 Go to handsfree mode f2 Go to headset mode f3 Place the current call on hold f4 Mute the current call f5 Volume up f6 Volume down f7 Copy f8 Quit Configuring IP Deskphone Local Options Configuring IP Deskphone Local Options Your Avaya 2007 IP Deskphone has both local and server based options The local options cover the following entries in the Tools menu e Using Network Configuration on page 34 e Using the Local Diagnostics menu on page 34 e Using the Touch Panel Setup tool on page 35 e Adjusting Display Settings on page 36 e Using USB Devices on page 40 e Using Preferences on page 41 Note 1 Many of the selections in the Tools menu are inten
45. ded for system administrator use only Note 2 lf Password Protection is enabled on your Avaya 2007 IP Deskphone you are prompted for a password when you open the Tools menu Entering text in the Tools menu items is easier with a USB keyboard Using Network Configuration The Network Configuration displays the information that was configured when the phone was installed This tool is for administrator use only For detailed instructions see Avaya Communication Server 1000 IP Deskphones Fundamentals NN43001 368 Using the Local Diagnostics menu The Local Diagnostic menu contains tools that are used to diagnose local problems This menu is for administrator use only For detailed instructions see Avaya Communication Server 1000 IP Deskphones Fundamentals NN43001 368 Configuring IP Deskphone Local Options Using the Touch Panel Setup tool Ap ply j The H btool calibrates the touch panel and stylus Calibration is recommended prior to first use or when stylus taps are not interpreted correctly To use the Touch Panel Setup tool g 1 Tap the Tools icon 2 Tap the Touch Panel Setup soft key Tra el ih Dane Sat lin touch Panel set Up The screen displays a calibration map the CANCEL soft key appears and the system prompts you to Touch the center of the red ball 3 Using the stylus tap each of the dots in 6 order starting with the red dot in the lower left portion of the screen and fol
46. ding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Third party terms Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE
47. e Connecting the components Figure 5 Avaya 2007 IP Deskphone connections PC Ethernet Port Network Ethernet Port USB Port AC Power Adapter Plug Headset Jack Handset Jack Attachment Clip Tilt Adjust Latch Cord Guides The following figures show how to connect the phone components Connecting the components Figure 6 Attaching the Ethernet power cable and handset cord Connecting the components Figure 8 Arranging the cords to exit the stand Entering and editing text Entering and editing text You can enter and edit text on your Avaya 2007 IP Deskphone using the following methods e Entering text using the phone dialpad on page 31 e Editing text using the soft keys on page 32 e Entering text using the pop up keyboard on page 32 e Entering text using the USB keyboard on page 33 The use of any of these methods for text entry depends on the application Table 2 shows the applications and input devices that can be used for text entry Table 2 Application text entry Call server related applications Dialpad for example changing feature key labels adding personal directory entries or for dialing Pop up or USB keyboard for numeric entries only Graphical applications Pop up or USB keyboard Tools menu Pop up or USB keyboard Dialpad for numeric and text entries Entering text using the phone dialpad You use the dialpad to
48. e Automatic Answerback es Tap the Automatic Answerback soft key eR again Using Call Pickup Use the Call Pickup feature to pick up calls from any phone in the same pickup group or another pickup group To answer a call in your own call pickup group Ca d 1 Lift the handset Incoming calls 2 Choose one of the following Pickup Tap the Pickup soft key aaa Enter the Pickup Ringing Number mata FFC ae aaa To answer an incoming call in another call pickup group Ca d 1 Lift the handset 2 Tap the Group Pickup soft key or enter the Pickup Group FFC ae 3 Dial the pickup group number of the Ga ringing phone Incoming calls To answer a call at a specific extension in any pickup group CI 1 Lift the handset 2 Choose one of the following Tap the DN Pickup soft key EGG Enter the Pickup Directory Number FFC Gi TE 3 Dial the DN of the phone that is ringing in your call pickup group If the pickup DN or group number is invalid an overflow burst tone sounds and the screen displays Release and try again press the Goodbye key Using Call Waiting The Call Waiting feature alerts you to an incoming call by producing a tone It also puts the current call on hold while you answer the new call To answer an incoming call while on another call any 1 After the incoming call tone sounds press the Hold key to put a current call Hold on hold Note I
49. e Avaya 2007 IP Deskphone To extend the life of the LCD panel the panel goes dark sleeps after a configured period of time For information about configuring the time before the display sleeps see Adjusting Display Settings on page 36 Application area The Application area provides e line and feature soft key status e information items such as caller number caller name feature prompt strings user entered digits date and time information or call timer if provisioned in the Telephone options menu and IP Deskphone information e context sensitive soft keys e feature keys Figure 3 shows the Application area Figure 3 Avaya 2007 IP Deskphone Application area details Programmable line DN Feature keys im Ty ee Eg ee ia 3 1 Multi field display screen Soft keys eature Feature keys In the feature area the soft keys can show either text or icons Table 1 shows the soft key text and icon equivalents The text labels are displayed by default and are changed using the Tools menu For more information see To use the Button Customizing Tool on page 41 About the Avaya 2007 IP Deskphone Your Avaya 2007 IP Deskphone displays different icons and text labels depending on the version of your IP Deskphone and the installed firmware as shown in Table 1 Table 1 Feature key text and icon displays Avaya 2007 IP Deskphone older version Text display Icon display Avaya 2007 IP
50. e Goodbye key aaa lf dialing the FFC remotely dial your EE aoe DN aa To unlock your phone 1 Lift the handset 2 Dial the Electronic Lock Deactivate FFC ae 3 Dial your Station Control Password 4 Choose one of the following If dialing locally press the Goodbye key Bae na Ga If dialing the FFC remotely dial your ae DN Talking with more than one person Talking with more than one person This section describes features that enable conversations between more than two people Using the Call Join feature Use the Call Join feature to connect a call to an active call This creates a conference between the two callers and yourself To connect a call on hold on a different line to your current call 1 Tap the Conference soft key 2 Tap the line soft key that has the number 298 of the caller you want to connect to your current call 3 Tap the Conference soft key to add the person on hold to your conversation Talking with more than one person Setting up a conference call Use the Conference feature to set up a conference call for three or six people including yourself The number of people the conference feature supports depends on your phone configuration To set up a conference call Conf tt BOBO BOO While on a call tap the Conference soft key to place the party on hold You receive a dial tone Dial the number of the person you wan
51. e Lock menu Tap this icon to display a virtual keyboard pop up keyboard for text entry Either the pop up or USB keyboards can be used to enter text in some of the applications For more information see Entering and editing text on page 31 You perform point and click operations on your Avaya 2007 IP Deskphone using the touch panel The touch panel is used with the graphical user interface GUI to present soft keys directly on the display You can activate all Line DN soft keys and feature soft keys by using the touch panel For important information about cleaning your touch panel see Cleaning the phone screen on page 21 Calibrating the touch panel You calibrate the touch panel through the Tools menu where you can fine tune the touch panel You are prompted to use the stylus to tap three targets For more information see To use the Touch Panel Setup tool on page 35 About the Avaya 2007 IP Deskphone Using the stylus You operate the touch panel using a stylus or your finger However use of a stylus is recommended to avoid damage to the touch panel Cleaning the phone screen Hold down the Goodbye key and then gently wipe the phone screen with a soft dry cloth CAUTION Do not use any liquids or powders on the phone Using anything other than a soft dry cloth can contaminate phone components and cause premature failure License Notification Notify your system administrator
52. e following Tap the Done soft key to save the new entry Tap the Cancel soft key to return to the Add screen Press the Up Down navigation keys to scroll and to highlight the desired entry Tap the Edit soft key and perform your edits Choose one of the following Tap the Done soft key to save the changes Tap the Cancel soft key Additional phone features To delete an entry 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Tap the Delete soft key 3 Choose one of the following Tap the Confirm soft key Tap the Cancel soft key 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Choose one of the following pigaan z Tap the Dial soft key to dial the Ca ee resulting number Tap the Cancel soft key to exit without dialing Additional phone features Using the Callers List The Callers List feature logs all incoming calls Callers List can store up to 100 entries in the list After the list is full the system overwrites the oldest entry Use the Callers List feature to review missed calls and to dial calls The Callers List contains e the callers last and first name if available e the DN of the caller e the time and date of the call e the number of times the caller calls Note f the caller name is not defined then only the telephone number is displayed Entries i
53. e password protection is disabled Choose one of the following Yes to accept the selection Noto return to the Directory menu Tap the Done soft key Connecting the components Connecting the components Before you begin CAUTION Damage to Equipment Do not plug the Avaya 2007 IP Deskphone into a regular phone jack This results in severe damage to the IP Deskphone Consult your system administrator to ensure that you plug your IP Deskphone into a 10 100BaseT Ethernet jack Connecting the components of the phone Your Avaya 1220 IP Deskphone supports AC power or Power over Ethernet PoE options including IEEE 802 3af standard power If you are using PoE where power is delivered over the CAT5 cable the LAN must support PoE If you use PoE you do not need an AC adapter To use local AC power use only the Avaya approved Global Power Supply NTYS17xxE6 and country specific IEC cable The Avaya approved AC adapter and country specific IEC cable are ordered separately CAUTION Use only the approved Avaya Global Power Supply with your Avaya 2007 IP Deskphone 1 Attach the handset cord with the longer straight section into the handset jack on the back of the phone then route the straight section of the cord through the cord guide Attach the other end of the handset cord to the handset 2 Thread the supplied CAT5 e Ethernet cable through the bottom of the stand as shown in Figure 6 on page 2
54. e your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permissi
55. econd incoming caller s number and name if available during an active call without interfering with the call in progress To view the information about an incoming call while on a call in progress w e E 1 Tap the Display soft key 2 Tap the flashing line DN soft key The 248 call waiting information appears Note When used with other feature soft keys the Display soft key displays information associated with those feature soft keys Tracing a malicious call Use the Call Trace feature to trace nuisance calls within your system Note This is not a default feature Contact your system administrator to configure this feature on your phone To use Call Trace while on a call Ea Tap the Call Trace soft key While on an active call To use Call Trace without a Call Trace soft key 1 Choose one of the following Tap the Transfer soft key Tap the Conference soft key oon 2 Dial the SPRE code followed by 83 or man dial the Call Trace FFC to automatically reconnect Incoming calls Incoming calls This section describes features used with incoming calls Using Automatic Answerback When the Automatic Answerback feature is active your IP Deskphone automatically answers in Handsfree mode after one ring however calls are not forwarded to the voice message service To activate Automatic Answerback aa Tap the Automatic Answerback soft key To deactivat
56. ed Camp on feature 120 Overriding a busy Signal 00 ccc cee eee 122 Using Privacy Release 0 000 cece eee 122 Wet Radio Fae cnt bd Webs deen PU 123 Using Voice Call 0 0 eee 125 Using voice mail soft keys 126 Additional phone features 200000 128 Using the Personal Directory 128 Using the Callers List aa ABRA KAKA ABRA mae sed vaea LA 131 Using the Redial List 00 a 132 Using Virtual Office a GRAB KAEN A KA REO OER 135 Logging in to Virtual Office A 135 Using Virtual Office on your office phone 137 Logging out of Virtual Office 138 Automatic log out from Virtual Office 138 Emergency calls on your Remote IP Deskphone 138 Troubleshooting Virtual Office 139 Using Media Gateway 1000B 005 142 Using Test Local Mode 0000005 142 Resuming Normal Mode 143 Troubleshooting MG 1000B 143 Hospitality features 0 ccs 145 Setting Automatic Wake Up 0000 02 ee 145 Activating Message Registration 147 Using Maid Identification 0 0 cee eee 148 Displaying Room Status 0 00 cee ee eee 149 External Server Applications 0000008 152 Record on Demand cia tc ccesneee ate
57. efault Path 0 64 Changing feature key labels 65 Configuring Name Display format 68 Configuring Caller ID display order 69 Configuring Normal mode indication 70 ele hoe ee 71 Using Off hook dialing wade a KKK AG Had ebapeee bea Babs 71 Using On hook dialing 0000 ccc eee 71 Using Handsfree dialing 2 000 e eee eee 72 Using Live Dialpad 2206s odode ee en eee ed eee RE VES 74 Using the Directory applications 74 Making a call using the Corporate Directory 79 Making a call using the Personal Directory 76 Making a call using the Callers List 76 Making a call using the Redial List if OT 2464040 Kr a Tare EEEE BUGA PAGA LL NGA FOS 78 PE 66 44 ee cise haps oe ee eaees KAYA 79 Usno Rng AGAN 4 424554 ess a bays dhe a ca e eM esas 80 Using Last Number Redial 0 00000 e eae 82 Using Speed Call aha ke ba5400804560Rbn oe wtd ee CR bes 82 Using System Speed Call 0 0 0 cee 83 Using Hot Line o6c42 60004502e08 40084 KA DAG Hd KA KGG 84 Using Intercom calling a 84 ULA CUP PAA AA AA 86 While on an active call cee es 87 Placing a call on hold waaa KRAKKANA GR AGK NAPAKA AGA 87 GU PAA 87 Using Timed Reminder Recall 005 88 Using Attendant Recall 0 0
58. ent of the authorized activation or authorized usage level solely for the purpose specified in the Documentation and solely as embedded in for execution on or in the event the applicable Documentation permits installation on non Avaya equipment for communication with Avaya equipment Charges for Heritage Nortel Software may be based on extent of activation or use authorized as specified in an order or invoice Copyright Except where expressly stated otherwise no use should be made of materials on this site the Documentation Software or hardware provided by Avaya All content on this site the documentation and the Product provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software unless expressly authorized by Avaya Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third party components Third Party Components mean certain software programs or portions thereof included in the Software that may contain software in
59. enter text when you use features such as programming an Autodial soft key For example to enter the letter A press the number 2 key once To enter the letter C press the number 2 key three times Note No letters are associated with the number 1 or the number 0 key Punctuation is associated with the number 1 Entering and editing text When entering IP addresses with the dialpad the address is entered as XXX XXX XXX xXxX and the phone translates this to XXX XXX XXX XXX Editing text using the soft keys You use soft keys to access text when you work with applications such as Personal Directory Redial List and Callers List Table 3 describes the soft key editing functions on the Avaya 2007 IP Deskphone Table 3 Editing soft key description Soft key Description Cancel Stop the current action Choose Select a symbol Clear Clear the input field Case Switch the next character to either uppercase or lowercase Delete Backspace one character Done Select Enter Depends on application More Access additional soft keys Entering text using the pop up keyboard A full uppercase and lowercase keyboard and a number pad are available to enter text You can type on the keyboard with the stylus The pop up keyboard can be used to enter text in the tools and graphical applications For number entry in phone applications for example when dialing the keyboard can be use
60. enu Use the Telephone Options menu option to access the following Adjusting the volume on page 46 Adjusting the display screen contrast on page 50 Selecting a language on page 50 Configuring Live Dialpad on page 51 Selecting Date and Time format on page 52 Accessing display diagnostics on page 54 Choosing a Local DialPad Tone on page 54 Viewing phone information on page 55 Diagnostics on page 56 Choosing a Ring type on page 62 Configuring services on the Avaya 2007 IP Deskphone e Enabling or disabling Call Timer on page 64 e Enabling On hook Default Path on page 64 e Changing feature key labels on page 65 e Configuring Name Display format on page 68 e Configuring Caller ID display order on page 69 e Configuring Normal mode indication on page 70 Note When an option has a sublist an ellipsis appears after the option In the Services menu the current setting for options is marked with a phone icon Because this menu comes from the Call Server use the Up Down navigation keys for scrolling and tap the Select soft key To use the Telephone Options menu Services 1 Tap the Services soft key 2 Press the Up Down navigation keys to scroll and to highlight Telephone Options 3 Tap the Select soft key 4 Press the Up Down navigation keys to scroll and to highlight an option
61. er your calls along with the features of your office phone to a remote phone Note 1 To verify if the Virtual Office feature is available for your use consult your system administrator Note 2 When designated as the office phone the Avaya 2007 IP Deskphone can be activated for Virtual Office by an IP Phone 2002 IP Phone 2004 Avaya 2050 IP Softphone or another Avaya 2007 IP Deskphone Note 3 When an IP Phone 2002 is logged in to an IP Phone 2004 Avaya 2007 IP Deskphone or an Avaya 2050 IP Softphone using Virtual Office feature soft keys 4 5 and the Shift key are not available Note 4 A Virtual Office login from an Avaya 2007 IP Deskphone to an IP Phone 2002 or Avaya 2050 IP Softphone can be blocked in certain situations For more information regarding this consult your system administrator Logging in to Virtual Office If the IP Deskphone is configured for Virtual Office the Virtual soft key is displayed as shown in Figure 10 on page 135 Figure 10 Virtual soft key Additional phone features To activate Virtual Office from this IP Deskphone on your Office IP Deskphone 1 Press the Virtual soft key 2 At the prompt enter your user ID BOO BH 3 Tap the Select soft key tt 4 At the prompt enter the home SCPW Note 1 If the user ID is not found locally the message Locating Remote Server appears Note 2 After three failed login attempts wait one hour before attempting to log in
62. eturn to a two way handsfree conversation To switch from Handsfree mode to Handset mode CI Lift the handset To switch from Handset mode to Handsfree mode lt 6 a To use a headset Press the Handsfree key Replace the handset Connect the headset to the headset jack or the handset jack Press the Headset key Making a call To switch from Handsfree mode to Headset mode OF Press the Headset key Using Live Dialpad Use Live Dialpad to dial a number using the phone dialpad without picking up the handset press the handsfree key or press the line DN key 1 Leave the handset in the cradle aa 2 Dial the number 3 After the called party answers lift the handset 4 To terminate the call choose one of the following Replace the handset into the cradle Press the Goodbye key Using the Directory applications You can make calls using various Directory applications available on your Avaya 2007 IP Deskphone The applications include e Making a call using the Corporate Directory on page 75 e Making a call using the Personal Directory on page 76 e Making a call using the Callers List on page 76 Making a call e Making a call using the Redial List on page 77 Making a call using the Corporate Directory The Corporate Directory feature provides an alphabetical list of entries using last names You can search by name view additional inf
63. f Automatic Hold is enabled it is not necessary to press the Hold key 2 Tap the Call Waiting soft key Incoming calls To return to the first phone call 1 Choose one of the following Press the Hold key to put the second call on hold Press the Goodbye key to end the second call 2 Tap the line DN soft key associated with the first call If you do not have a Call Waiting soft key 1 Press the Goodbye key to end the current call a el 2 Tap the flashing fine DN soft key to answer the incoming call While away from your desk While away from your desk This section describes features to use when you are away from your desk Using Call Forward Use the Call Forward feature to direct incoming calls to ring on another line DN If the phone is in the process of ringing the call cannot be forwarded To forward your calls or change the forward number 1 Choose one of the following Tap the Forward soft key Lift the handset and enter the Call CI Forward All Calls Activate FFC sae 2 Dial the DN where you want to forward aaa your calls TE 3 Tap the Forward soft key To see the number to which calls are being forwarded press the Forward soft key A message box with the target number is displayed as seen in Figure 9 on page 100 While away from your desk Figure 9 Call Forward display Press OK to return to the idle screen or press Cancel
64. for example Language 5 Tap the Select soft key The display provides information required to adjust your selection Configuring services on the Avaya 2007 IP Deskphone Choose one of the following Tap the Select soft key to save changes and return to the Telephone Options menu Tap the Cancel soft key to keep existing settings Adjusting the volume To adjust the volume tap the Services soft key select Telephone Options and select Volume adjustment from the menu Choose one of the following To adjust the Ringer volume Ringer Handset listen Handsfree listen Headset listen Buzzer Press the Up Down navigation keys to scroll and to highlight Ringer Tap the Select soft key The phone rings Configuring services on the Avaya 2007 IP Deskphone pe or je or Down 3 To increase or decrease the volume choose one of the following Tap the Up or Down soft keys Press the Up Down or Left Right navigation keys 4 Choose one of the following Tap the Select soft key to save the changes and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings To adjust the Handset listen volume 1 Press the Up Down navigation keys to scroll and to highlight Handset listen 2 Tap the Select soft key To increase or decrease the volume choose one of the following Tap Up or Down soft key
65. for help Note The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe B est conforme a la norme NMB 003 du Canada Warnings e Thisis a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures e Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device CORBIS ARDE ES ERE HERRAS VCCI OBBICBOC IIA B IBARRA CI CORBIS KERR CHI SCCSZANELTHETHD ZO KEDIYAPTLEVA BAAL CHEAT NAL HAI EET LE DOVES Mika a CHE TIE LRU RUS LT FEU Regulatory and safety information Table 9 lists EMC compliance for various jurisdictions Table 9 EMC Compliance Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions FCC Rules for Radio Part 15 Frequency Devices Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia New AS NZS 3548 Class B Emissions Information technology Zealand CISPR 22 equipment Radio disturbance European EN 55022 Class B Emissions Information technology Community equipment Rad
66. ft key Dial the DN where you want to park the call Tap the Park soft key To park a call using the SPRE code or FFC or EHS PORO BOO BOS EHS BH or Choose one of the following Tap the Transfer soft key Tap the Conference soft key Dial the Call Park FFC To use an alternate DN from the System Park DN or your own DN dial the DN where you want to park the call Otherwise proceed to Step 4 Choose one of the following Tap the Transfer soft key Tap the Conference soft key While on an active call To retrieve a parked call CI 1 Lift the handset 2 Tap the Park soft key SO 3 Dial the DN where you parked the call Note lf a parked call is not retrieved within a specified period of time it rings back to your phone or to the attendant Recording a Calling Party Number Use the Calling Party Number feature to record a caller s number or to charge a call to an account number during an established call To record a caller s number for accounting purposes 1 Tap the Call Party soft key The caller is placed on hold 2 Dial a charge account number or the caller s number FEI Note For information about using the Charge soft key see Charging a call or charging a forced call on page 116 3 Tap the Call Party soft key to return to the call While on an active call Displaying incoming calls Use the Display feature to display a s
67. g Intercom calling Use the Intercom feature to call a member of your intercom group by tapping the code assigned to each member To make an Intercom call 1 Lift the handset 2 Tap the Intercom soft key sun 3 Dial the one or two digit code for the aaa desired intercom group member Making a call To answer an Intercom call while on a line other than your Intercom group line a Ka 2 Choose one of the following keys Press the Hold key to put the current call on hold Press the Goodbye key to end the call Tap the Intercom soft key and begin to speak Answering a call Answering a call Each incoming call causes the phone to ring the line DN soft key to flash and show a and the message indicator lamp to flash To answer a call Choose one of the following e Lift the handset R i e Press the Handsfree key X oy e Tap the line DN soft key beside the Co e LCD indicator as it flashes e Press the Headset key if a headset is connected to your phone While on an active call While on an active call This section describes features available during an active call Placing a call on hold Use the Hold feature if you are talking on one line and another call arrives on a second line Retain the original call by putting it on hold and then answer the second call To place a call on hold Press the Hold key The LCD indicator woh flas
68. he He room for which the cleaning status is being changed Hospitality features ane 3 Dial one of the following cleaning status FEE codes aaa 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale The interrupted dial tone sounds 4 Press the key 5 Dial the Maid ID If you dial the wrong Maid ID press the key and redial the ID 6 Tap the Room Status soft key Displaying Room Status Use the Room Status feature to view the status of a room using the Display Module To read the status of a room m 1 Tap the Room Status soft key Hospitality features ane 2 Dial the Directory Number DN of the res room The DN appears followed by a two digit code The first digit indicates the occupancy status 0 Room vacant 1 Room occupied The second digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale 3 Tap the Room Status soft key To change the status of a room 1 Tap the Room Status soft key Hospitality features Bae BaD BH Bt la ka kal id aaa 2 Dial the Directory Number DN of the room The DN appears followed by a two digit code The first digit indica
69. he following Tap the Select soft key to save the setting and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings Enabling On hook Default Path Using the On hook Default Path option you can use a headset or the Handsfree feature to operate your IP Deskphone while it is on hook To enable On hook Default Path tap the Services soft key select Telephone Options and select On hook Default Path from the menu To enable On hook Default Path 1 Select one of the following Handsfree enabled Headset enabled Configuring services on the Avaya 2007 IP Deskphone 2 Choose one of the following Tap the Select soft key to save your choice Tap the Cancel soft key to keep existing settings Changing feature key labels The Change FeatureKey label option renames the label displayed next to each feature key or restores the default labels to the keys collectively or individually To rename feature key labels tap the Services key select Telephone Options and select Change FeatureKey labels from the menu If the feature key label setting is password protected you must enter a password SCPW to change the feature key label If you enter an incorrect password an error message Is displayed If you enter an incorrect password more than three times the password functionality is locked Contact your system administrator to unlock the password Note
70. hes beside the line on hold Note If Automatic Hold is enabled the active call is automatically put on hold when you answer the second call To retrieve a call on hold Tap the flashing line DN soft key Transferring a call Use the Transfer feature to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party 1 Tap the Transfer soft key The other party is put on hold and a dial tone sounds The LCD indicator light flashes steadily While on an active call 2 Dial the DN number to which the call is mun to be transferred or use Personal Directory Redial List or Callers List to select a number to dial 3 After that number rings or a person answers tap the Transfer soft key to connect the calling party To return to the original call if the transfer is incomplete If the person called is not available tap the line DN soft key next to the LCD indicator to reconnect to the original call Using Timed Reminder Recall Use the Timed Reminder Recall feature to receive a reminder tone if a transferred call is not answered To use Timed Reminder Recall 1 Tap the Transfer soft key The call is put ransfer on hold SO 2 Dial the number to which the call is being transferred While on an active call 3 Choose one of the following to start the call timer Tap the Transfer soft key Replace the handset before the exten
71. iability of any linked websites referenced within this site or documentation provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on its hardware and Software Product s Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this Product while under warranty is available to Avaya customers and other parties through the Avaya Support website http support avaya com Please note that if you acquired the Product s from an authorized Avaya reseller outside of the United States and Canada the warranty is provided to you by said Avaya reseller and not by Avaya Software means computer programs in object code provided by Avaya or an Avaya Channel Partner whether as stand alone products or pre installed on hardware products and any upgrades updates bug fixes or modified versions thereto Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA
72. ice Press the Mute key again to return to two way conversation Note If your Mute key is not enabled pressing the Mute key places the call on hold Press the Mute key again to restore the active call or press the line key to restore the active call You cannot retrieve this call from hold by pressing the Hold key The Mute key applies to handsfree handset and headset microphones The Mute LED indicator located on the Mute key flashes to indicate that the microphone is muted When a message is waiting or there is an incoming call the red Message Waiting Incoming Call Indicator LED at the top center of the IP Deskphone flashes The flash cadence for each alert is different Note You may also hear an audio Message Waiting Indicator stutter or beeping dial tone when you go off hook About the Avaya 2007 IP Deskphone The two keys on either side of the navigation key are context sensitive soft keys with labels appearing on the display screen IP Deskphone display The Avaya 2007 IP Deskphone provides a large color touch panel display that supports color XML HTML content through an external application server The Avaya 2007 IP Deskphone LCD display screen has two areas e Application area e Tools Navigation area Figure 2 shows an example of an idle LCD display screen Figure 2 Avaya 2007 IP Deskphone LCD screen Application Area Note The display can differ from the above example About th
73. if your phone displays a message ina pop up window about the licensing feature or evaluation period License notification provides details to help diagnose why the features are disabled on the phone You can press the Stop key or lift the handset to close the window The window redisplays every 24 hours at 1 00 AM default The time and time frame can be configured when you provision the phone For information about provisioning the IP Deskphones see Avaya Communication Server 1000 IP Deskphones Fundamentals NN43001 368 Call features and Flexible Feature Codes System administration is required for call features and Flexible Feature Codes FFCs Contact your system administrator to configure these features and codes on your phone The call features and FFCs must be assigned to your phone and supported by system software About the Avaya 2007 IP Deskphone Audio and text message broadcast The Avaya 2007 IP Deskphone can display special messages in the display area of your telephone and can play special audio messages through the speaker Your administrator broadcasts these messages which can be used to inform you of events like company news and weather bulletins The message can be preceeded by an audio alert a series of beeps The Avaya 2007 IP Deskphone supports the following special messages e top line up to three lines of text The displays of the first two lines alternate the third line displays continuously e aud
74. io an audio message streams to the telephone When an audio message starts the Interrupt Screen displays While the audio message plays you can switch to your handset or headset to listen to the message Depending on the priority of the message the message can barge in during an active telephone call during an incoming call alert or when another message Is playing You can also cancel the audio using the following methods e if listening on the speaker pressing the Handsfree key e if listening on the handset placing the handset on hook e ff listening on the headset pressing the Headset key e by pressing the Cancel soft key e by pressing any Line or Feature key Security features The following security features are available on your Avaya 2007 IP Deskphone e Using encrypted calling e Managing your Station Control Password SCPW About the Avaya 2007 IP Deskphone Using encrypted calling Your Avaya 2007 IP Deskphone supports secure communication using secure real time protocol SRTP media encryption feature If the feature is enabled a security icon appears on the screen when your call is encrypted Contact your system administrator to find out if this feature is enabled on your phone Managing your Station Control Password SCPW Your Station Control Password SCPW enables the following security features e Electronic lock to prevent others from making calls from your phone e Password protected ph
75. io disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Table 10 Safety Jurisdiction Standard Description United States UL 60950 1 Safety of Information Technology Equipment Canada CSA 60950 1 03 Safety of Information Technology Equipment European EN 60950 1 ITE equipment Safety Part 1 Community General requirements Australia New AS NZS Safety of Information Technology Zealand 60950 1 2003 Equipment Other Safety Approvals IEC 60950 1 ITE equipment Safety Part 1 General requirements Regulatory and safety information Other US Canada Hearing Aid Compatibility HAC as per FCC Part 68 This equipment complies with the CE Marking requirements C G Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Decalaration may be obtained from http support avaya com css appmanager public support or Avaya Inc 211 Mt Airy Road Basking Ridge NJ 07920 USA
76. ithout limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute o
77. keys self labeled Handset Speaker Display screen Display based Dialpad context sensitive soft keys Navigation keys indsfree LED 7 LA 1 0a ok i T omen ee Stylus holder Jandsfree key TE ain Mute Key Volume control bar Headset key Context sensitive soft keys About the Avaya 2007 IP Deskphone Cp Use the Volume control bar to adjust the volume of the ringer handset headset speaker and the Handsfree feature Press the right side of the rocker bar to increase volume and press the left side to decrease volume Use the Goodbye key to terminate an active call Press the Hold key to put an active call on hold Tap the flashing line DN soft key to return to the caller on hold Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen The key rocks for up down left and right movements Press the Headset key to answer a call E using the headset or to switch a call from the handset or handsfree to the headset Press the Handsfree key to activate handsfree The speaker LED indicator lights to indicate when handsfree is active About the Avaya 2007 IP Deskphone Your Mute key functionality is enabled or disabled by your system administrator Contact your system administrator to determine if your Mute key is enabled If your Mute key is enabled press the Mute key to listen to the receiving party without transmitting your vo
78. le e DN of the dialed party e time and date of the last dialed occurrence Additional phone features Note f the caller name is not defined then only the telephone number is displayed Entries in the Redial List are sorted according to the time the calls are received Note Calling party name display CPND is affected depending on the preferred name match option If preferred name match is on the CPND appears according to your settings If the preferred name match option is off the CPND appears according to the system settings To access Redial List tap the Directory soft key and select Redial List Note If password control has been enabled enter your SCPW at the prompt To dial an entry 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Tap the Dial soft key Additional phone features To delete an entry 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Tap the Delete soft key 3 Choose one of the following eon or cancel Tap the Confirm soft key Tap the Cancel soft key To delete the entire Redial List 1 Tap the Delete soft key 2 Choose one of the following Or Yes to delete the entire Redial List No to return to the previous screen Additional phone features Using Virtual Office When you are away from your office phone use the Virtual Office feature to transf
79. license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation exclu
80. lowing the sequence as prompted 4 Tap the third dot the display changes to indicate the result of the calibration If the calibration is successful the phone reports Data calibration is CORRECT prompts Save Data Calibration and displays the YES and NO soft keys and the calibration statistics Configuring IP Deskphone Local Options Choose one of the following Tap the YES soft key to save the calibration settings and exit to the main display NO Tap the NO soft key to abandon the calibration settings and exit to the main display 5 Ifthe calibration is not successful the phone reports Data calibration is WRONG prompts Repeat Calibration and displays the YES and NO soft keys and the calibration statistics Choose one of the following YES Tap the YES soft key to try the calibration again starting at step 3 Tap the NO soft key to abandon the NO calibration and exit to the main display Adjusting Display Settings The Display Settings tools are used to alter the physical settings of the display To adjust the Display Settings MI 1 Tap the Tools icon 2 Tap the Display Settings soft key Configuring IP Deskphone Local Options 3 The screen displays e Brightness anda set of Down and Up soft keys e Backlight xxx where xxx is atime in minutes or hours and a set of Down and Up soft keys e Screensaver xxx Where xxxisa time in minutes or hour
81. m rights or contest your rights 167 Third party terms to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program ona volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or execut
82. n the Callers List are sorted according to the time calls are received Note Calling party name display CPND is affected depending on the preferred name match option If preferred name match is on the CPND appears according to your settings If the preferred name match option is off the CPND appears according to the system settings To access the Callers List tap the Directory soft key and select Callers List Note If password control is enabled enter your SCPW at the prompt To dial an entry 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Tap the Dial soft key Additional phone features To delete an entry 1 Press the Up Down navigation keys to scroll and to highlight the desired entry 2 Tap the Delete soft key 3 Choose one of the following Tap the Confirm soft key or Tap the Cancel soft key To delete the entire Callers List 1 Tap the Delete soft key 2 Choose one of the following Yes to delete the entire Callers List No to return to the previous screen Using the Redial List The Redial List feature logs all outgoing calls Redial List can store up to 20 entries in the list After the list is full the system overwrites the oldest entry Use the Redial List feature to review calls made and to redial previously dialed calls The Redial List contains e last and first names of the dialed party if availab
83. ne Options Configuring services on the Avaya 2007 IP Deskphone To configure the Name Display format 1 Press the Up Down navigation keys to scroll and to highlight Name Display format 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highlight one of the following last name first name first name last name 4 Choose one of the following Tap the Select soft key to save the Seiect lal Or setting Tap the Cancel soft key to keep the existing settings Configuring Caller ID display order Caller ID display order appears in 2 formats e Number name default e Name Number Use the following procedure to configure Caller ID display order Configuring services on the Avaya 2007 IP Deskphone 1 Press the Services key select Telephone Options and select Caller ID display order 2 Press the Up Down navigation keys to scroll and select one of the following Number name default Name number 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Configuring Normal mode indication The Normal mode display indication can be On or Off when the IP Deskphone is in normal mode Use the following procedure to configure Normal mode indication 1 Press the Services key select Telephone Options and select Normal mode indication 2 Press the Up Down navigation keys to
84. nnect appears on the screen conference call is established 3 Choose one of the following Do 2 Tap the DN soft key on which the Fora single conferee press the Goodbye key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off For multiple conferees repeat steps 1 and 2 until all conferees are disconnected Then press the Goodbye key Using Group Call Use the Group Call feature to automatically call members of a predefined group one at a time until they all answer To call group members CI 1 Lift the handset Talking with more than one person 2 Tap the Group Call soft key or enter the Group Call FFC The feature automatically calls all group members The icon flashes until all members answer The phone numbers of the group members appear on the display as they answer When the last person answers the Group Call indicator lights steadily When parties in your group are ona conference call or another group call they are not connected to your group call After everyone in the group has answered only the person who made the group call can put the call on hold To answer a group call Ga a 1 Lift the handset Note the following about T notification tones Ifyou are on a call and receive three ten second tones a group call is on your current extension Ifyou are on a call on an
85. o Page system is set up to function in Meet me mode you can answer the page call from any phone 1 Lifttheh C a ift the handset th 2 Dial the Radio Page Answer FFC The eae paging tone sounds TE He 3 Dial your own DN to connect to the il paging caller If the caller has hung up a steady high pitched Number Unavailable tone sounds Using Voice Call Use the Voice Call feature to page another person or make an announcement through someone else s phone speaker To make a voice call 1 Lift the handset 2 Tap the Voice Call soft key and make the announcement 3 Press the Goodbye key Additional call features To respond to a voice call Ga a Your phone rings once and the caller s voice tt transmits through your speaker Lift the handset Using voice mail soft keys Note This feature is not available on all telephones Contact your system administrator to determine if this feature is available on your telephone When this feature is enabled then when you access your voice mail either by pressing the Messages Inbox key or by dialing your voice mail access number voice mail soft keys are displayed that let you perform various actions for your messages The following soft keys are displayed Play Delete Call More Stop Conf Reply More Comp Forwrd Bye More Play the voice mail message Delete the voice mail message Call Call the telephone number that left the voice mail me
86. o warranty against interference with your enjoyment of the library or against infringement There is no warranty that our efforts or the library will fulfill any of your particular purposes or needs This library is provided with all faults and the entire risk of satisfactory quality performance accuracy and effort is with the user Third party terms libpng versions 0 97 January 1998 through 1 0 6 March 20 2000 are Copyright c 1998 1999 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 0 96 with the following individuals added to the list of Contributing Authors Tom Lane Glenn Randers Pehrson Willem van Schaik libong versions 0 89 June 1996 through 0 96 May 1997 are Copyright c 1996 1997 Andreas Dilger Distributed according to the same disclaimer and license as libpng 0 88 with the following individuals added to the list of Contributing Authors John Bowler Kevin Bracey Sam Bushell Magnus Holmgren Greg Roelofs Tom Tanner libpng versions 0 5 May 1995 through 0 88 January 1996 are Copyright c 1995 1996 Guy Eric Schalnat Group 42 Inc For the purposes of this copyright and license Contributing Authors is defined as the following set of individuals Andreas Dilger Dave Martindale Guy Eric Schalnat Paul Schmidt Tim Wegner The PNG Reference Library is supplied AS IS The Contributing Authors and Group 42 Inc disclaim all warranties exp
87. ode Press the ROD key during an active call to record the call e Bulk Recording For an active call or unregistered DN Position ID call recording is initiated even though the ROD key is not pressed 1 Press the ROD key during an active call 2 To stop the call recording press the ROD key again Using SAVE key Use the SAVE feature key to save the recording of an active call This key is associated with the active user ID and is operational only if a call is active The SAVE key is displayed in the following scenarios e Normal operations If the SAVE key is pressed during an active call the call is saved Record on Demand e CR application in Bulk Record Save everything mode Recorded conversation is saved at the end of the call If the SAVE key is pressed then the call is not saved e CRapplication in Bulk Record Delete everything mode Recorded conversation is deleted at the end of the call If the SAVE key is pressed then the call is saved The SAVE key lamp status depends on the status of the call recording If the call is to be saved then the lamp is lit 1 Press the ROD key during an active call 2 To stop the call recording press the ROD key again 3 Press the SAVE key to save the conversation Flexible Feature Codes FFC Flexible Feature Codes FFC Use Table 8 to track the FFCs assigned by your system administrator Table 8 Flexible Feature Codes FFC Fea
88. on see Using Forced Camp on feature on page 120 Use Enhanced Override to make a simple call or a consultation call such as placing a call on hold and calling another party To use Enhanced Override ae You receive a busy signal after dialing a na phone number Additional call features 1 Choose one of the following Emo Tap the Override soft key EGG Enter the Override FFC to initiate a md Forced Camp on TE If either person on the call disconnects at this time you receive an overflow fast busy or engaged signal 2 Choose one of the following Emor Tap the Override soft key again Enter the Override FFC again BGG 44 The other two persons on the call aaa receive an override tone anda conference call is established between the three of you If anyone disconnects the other two persons remain connected 3 To terminate the call press the Goodbye key Using Forced Camp on feature Use the Forced Camp on feature to automatically ring another phone internal or external immediately after that phone disconnects from its current call To use Forced Camp on th You receive a busy signal after dialing a aaa phone number Additional call features F Y I i EEEE BH Choose one of the following Tap the Override soft key Enter the Override FFC to initiate a Forced Camp on Note The person you called receives a tone You receive a
89. on and stay on the line until that person answers The paged person answers the call after entering a special Page Meet me code from any phone To use Automatic Preselection Meet me page Lift the handset Crd BGS 2 Dial the Radio Paging Access FFC The paging tone sounds two beeps followed aaa by a dial tone 3 Dial the number of the party you want to page After dialing the ringback tone man sounds Note The paged person can use any phone to enter a Radio Paging Answer FFC 4 If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset Additional call features To use Automatic Post selection The called party is either busy on the phone or away from the phone To page the called party there is no need to redial the number of the called party 1 Tap the Radio Page soft key A special dial tone sounds 2 Dial the Radio Paging Access FFC The ringback tone sounds Note The paged parties can use any phone to enter a Radio Paging Answer FFC plus their own DN number 3 If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset Additional call features To answer a Radio Page If you carry a Radio Pager a page indicates that someone dialed your DN If the Radi
90. on to access the Tele phone screen Tap this icon to go to the primary external application The icon of the application is displayed Tap this icon to access the tools used on the Avaya 2007 IP Deskphone Tap this icon to display a virtual key board pop up keyboard for text entry Quick Reference Regulatory and safety information Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician
91. on to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into Third party terms another language Hereinafter translation is included w
92. one features for example Personal Directory Callers List and Redial List Your initial SCPW is defined by your system administrator For more information contact your system administrator To change your SCPW 1 Tap the Services soft key 2 Press the Up Down keys to scroll and to highlight Password Admin 3 Tap the Select soft key ae 4 Use the dialpad to enter your password at the prompt 5 Press the Up Down keys to scroll and highlight New Password About the Avaya 2007 IP Deskphone Seicc 6 Tap the Select soft key bt 7 Use the dialpad to enter the new ues password Follow the instructions on the screen to confirm the new password Saeet 8 Tap the Select soft key to accept the new password Note f you are locked out of your Avaya 2007 IP Deskphone or forget your SPCW contact your system administrator To turn password protection on or off 1 Tap the Directory soft key 2 Press the Up Down navigation keys to scroll and to highlight Change Protection Mode 3 Tap the Select soft key to access the Change Protection Mode ane 4 Use the dialpad to enter your password ff if Password Protection is enabled 5 Tap the Enter soft key About the Avaya 2007 IP Deskphone Press the Up Down navigation keys to scroll and to highlight one of the following Enable Password Protection Disable Password Protection Note By default th
93. ork problem Contact system administrator if the problem persists Additional phone features Table 7 Troubleshoot MG 1000B Part 2 of 2 Display message Probable cause Actions Local Mode Gatekeeper unableto Notify system find endpoint from administrator Branch user ID Invalid ID 1 Local Mode Branch user ID not Notify system found in any administrator equipped Terminal Invalid ID 2 Number TN Hospitality features Hospitality features Hospitality features are intended for hotel operations Setting Automatic Wake Up Use the Automatic Wake Up feature to receive a timed reminder call From your phone you can program the system to automatically place a call to you at a predetermined time When you answer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call Cr a 1 Lift the handset fd 2 Dial the Automatic Wake Up Request TE CE FFC TE ik 3 Dial the Automatic Wake Up time in a aes 24 hour time format hhmm A tone sounds to confirm your entered time Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is entered as 2145 4 Press the Goodbye key Hospitality features To deactivate an Automatic Wake Up call oa a 1 Lift the handset aaa 2 Dial the Automatic Wake Up Quit FFC 7 3 Press the Goodbye key
94. ormation on each entry and dial Corporate Directory numbers To use Corporate Directory tap the Directory soft key and select Corporate Directory To search for a specific number 1 When prompted use the dialpad to enter the desired name in the last name first name format 2 Tap the Search soft key to find the desired name A list of all the matches displays 3 Press the Up Down navigation keys to scroll and to highlight a name in the Corporate Directory 4 Choose one of the following Tap the Dial soft key to dial the resulting number lf there is no match to the search query start a new search or change the information in the initial search Tap the Cancel soft key to exit without dialing Making a call Making a call using the Personal Directory Using the Personal Directory feature you can store a maximum of 100 entries consisting of names and numbers To use Personal Directory tap the Directory soft key and select Personal Directory For more information about how to configure and use Personal Directory see Using the Personal Directory on page 128 To use the Personal Directory 1 Press the Up Down navigation keys to scroll and to highlight a name in the Personal Directory 2 Choose one of the following Tap the Dial soft key to dial the resulting number Tap the Cancel soft key to exit without dialing Making a call using the Callers Li
95. other line and there is an attempt to join you to a group call you receive a long tone through the handset or speaker If you are already on a conference call or another group call you do not receive notification of a group call Talking with more than one person To end a group call Press the Goodbye key Note When the person who made the group call disconnects the call terminates for all members of the group However the members of the group call can disconnect from the call without affecting other members on the call Working without interruption Working without interruption This section describes features that provide uninterrupted work time Using Make Set Busy Use the Make Set Busy feature to make your phone appear busy to all callers To activate Make Set Busy Choose one of the following e Tap the Make Set Busy soft key e Lift the handset and enter the Make Set Busy Activate FFC To deactivate Make Set Busy Choose one of the following e Tap the Make Set Busy soft key a second time to deactivate the feature e Lift the handset and enter the Make Set Busy Deactivate FFC Call Deflect If Call Deflect is configured on your IP Deskphone you can press the Deflect feature key to deflect your call if your IP Deskphone rings and you do not want to answer the call The call may be forwarded to your voice mail or to another telephone number depending on your system
96. p the existing settings Configuring Area Code Setup Using the Area Code Setup menu a user can save up to three area codes After an incoming call arrives with an area code that matches one of the three stored area codes the incoming call number is reordered to display the phone number followed by the area code as opposed to the area code followed by the phone number This reordering is also performed when you scroll through your Callers List To configure an area code tap the Services soft key select Telephone Options and select Call Log Option from the menu Configuring services on the Avaya 2007 IP Deskphone To configure default area codes three maximum To edit area code display Press the Up Down navigation keys to scroll and to highlight Area Code Setup Tap the Select soft key Press the Up Down navigation keys to scroll and to highlight one of the following 1st Code 2nd Code 3rd Code Tap the Select soft key Use the dialpad to enter the new area code at the prompt Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key to keep the existing settings Press the Up Down navigation keys to scroll and to highlight Area Code Setup Configuring services on the Avaya 2007 IP Deskphone 2 Tap the Select soft key 3 Press the Up Down navigation keys to scroll and to highlight one of the following
97. pt NO LIABILITY for damages of any kind These conditions apply to any software derived from or based on the IJG code not just to the unmodified library If you use our work you ought to acknowledge us Permission is NOT granted for the use of any IJG author s name or company name in advertising or publicity relating to this software or products derived from it This software may be referred to only as the Independent JPEG Group s software We specifically permit and encourage the use of this software as the basis of commercial products provided that all warranty or liability claims are assumed by the product vendor END OF TERMS AND CONDITIONS
98. quest a complete machine readable copy of the source code for such Open Source Component on a medium customarily used for software interchange for a charge no more than our cost of physically performing source distribution To get access to the source code you may contact Avaya at 408 577 7666 The Open Source Components are provided AS IS ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE OPEN SOURCE COMPONENTS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following component is licensed under Public Domain DateTime PUBLIC DOMAIN NOTICE National Center for Biotechnology Information Third party terms This software database is a United States Government Work under the terms of the United States Copyright Act It was written as part of the author s official duties as a United States Government employee and thus cannot be copyrighted
99. quired to accept this License since you have not signed it However nothing else grants you permission to modify Third party terms or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent
100. r publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to clai
101. rea to display the number associated with that soft key To use Autodial 6 a 1 Lift the handset r fp 2 Tap an AutoDial soft key in the upper display area to dial the number associated with that soft key Tv rr Using Ring Again Use the Ring Again feature if you receive a busy tone or if there is no answer Your IP Deskphone rings after the person you called becomes available Ring Again automatically redials the number To activate Ring Again Hi 1 Dial a number and receive a busy tone TE or no answer Making a call 2 Choose one of the following Tap the Ring Again soft key Enter the Ring Again Activate FFC To call a Ring Again party after you receive notification 1 After receiving the notification ring lift the handset or if you are using the headset go to Step 2 2 Tap the Ring Again soft key to automatically dial the number To deactivate Ring Again before notification Choose one of the following Tap the Ring Again soft key a second time Enter the Ring Again Deactivate FFC Making a call Using Last Number Redial Use the Last Number Redial feature to automatically redial the last dialed number To use Last Number Redial Choose one of the following 1 To redial using the handset a Lift the handset b Tap the line DN soft key 2 To redial without lifting the handset tap the line DN soft key twice the last number
102. ressed or implied including without limitation the warranties of merchantability and of fitness for any purpose The Contributing Authors and Group 42 Inc assume no liability for direct indirect incidental special exemplary or Third party terms consequential damages which may result from the use of the PNG Reference Library even if advised of the possibility of such damage Permission is hereby granted to use copy modify and distribute this source code or portions hereof for any purpose without fee subject to the following restrictions 1 The origin of this source code must not be misrepresented 2 Altered versions must be plainly marked as such and must not be misrepresented as being the original source 3 This Copyright notice may not be removed or altered from any source or altered source distribution The Contributing Authors and Group 42 Inc specifically permit without fee and encourage the use of this source code as a component to supporting the PNG file format in commercial products If you use this source code in a product acknowledgment is not required but would be appreciated A png get copyright function is available for convenient use in about boxes and the like printf s ong_get_copyright NULL Also the PNG logo in PNG format of course is supplied in the files ongbar png and pngbar jpg 88x31 and pngnow png 98x31 Libpng is OSI Certified Open Source Software OSI
103. right notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project Third party terms 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS
104. ring or ringback or a busy or engaged signal depending on the options chosen You are now camped on to the number you dialed Hang up the phone After the person you called finishes the existing call your phone automatically dials the number and both phones ring Answering a call camped on to your extension Er After your phone rings lift the handset Note You can program your phone for either Camp on or Call Waiting but not both Additional call features Overriding a busy signal Use the Override feature to override a busy signal and interrupt another call To override a busy or engaged signal Boe BESS BH BOO BOO Dial a phone number and receive a busy signal Choose one of the following Tap the Override soft key Enter the Override FFC The people in the targeted call receive a tone for approximately one second After the Override feature joins you to the call a short tone repeats every 16 seconds To terminate the call press the Goodbye key Using Privacy Release Use the Privacy Release feature so that one or more people who share your DN can join a call To use Privacy Release in an established state Tap the Privacy Release soft key during a call Parties join the call by tapping the shared number DN soft key on their phones Multiple Appearance DN feature Additional call features Using Radio Page Use the Radio Page feature to page a pers
105. s Press the Up Down or Left Right navigation keys Configuring services on the Avaya 2007 IP Deskphone 4 Choose one of the following Tap the Select soft key to save the changes and return to the or Telephone Options menu Tap the Cancel soft key to keep the existing settings To adjust the Handsfree listen volume 1 Press the Up Down navigation keys to scroll and to highlight Handsfree listen E 2 Tap the Select soft key 3 To increase or decrease the volume choose one of the following Tap the Up or Down soft keys Press the Up Down navigation keys 4 Choose one of the following Tap the Select soft key to save the changes and return to the Telephone Options menu Tap the Cancel soft key to keep the existing settings Configuring services on the Avaya 2007 IP Deskphone To adjust the Headset listen volume To adjust the Buzzer volume Press the Up Down navigation keys to scroll and to highlight Headset listen Tap the Select soft key To increase or decrease the volume choose one of the following Tap the Up or Down soft keys Press the Up Down navigation keys Choose one of the following Tap the Select soft key to save the changes and return to the Telephone Options menu Tap the Cancel soft key to keep existing settings Press the Up Down navigation keys to scroll and to highlight
106. s and a set of Down and Up soft keys e Display Dim Enabled and a checkbox to configure the screen dimmer 4 To increase the display brightness tap the Up soft key beside the Brightness label 5 To decrease the display brightness tap the Down soft key beside the Brightness label Configuring IP Deskphone Local Options 6 To increase the time before the display sleeps goes black tap the Up soft key beside the Backlight label The sleep time increases from the default and provides settings for 5 sec 5 seconds 1 min 1 minute 5 min 5 minutes 10 min 10 minutes 15 min 15 minutes 30 min 30 minutes 1 hour default 2 hours Always on screen does not go black Note Extending the sleep time or never sleeping reduces the life span of the display screen T 7 To decrease the time before the display Down sleeps goes black tap the Down soft key beside the Backlight label The time decreases from the default and provides settings for Always on screen does not go black 2 hours 1 hour default 30 min 30 minutes 15 min 15 minutes 10 min 10 minutes 5 min 5 minutes 1 min 1 minute 5 sec 5 seconds Configuring IP Deskphone Local Options 10 To increase the time before the screensaver slideshow begins tap the Up soft key beside the Screensaver label The delay increases from the default and provides settings for 1 min 1 minute 5 min
107. s ecrepenseeda 153 Using SAVE APA AA eee na 6 153 Flexible Feature Codes FFC aa 155 Quick Reference 4a RN KRKA BK AGA KEE ANH KAKAA KA 156 Feature operation a AGA bode NG PK BAKLA L AGA LA 156 CON Legend 66556 665 KDA HD OO OSLO KAKA ARA EO AA 157 Services and telephone options menu 157 Tools Navigation soft keys 158 Regulatory and safety information 160 LO NEE yond agen sore a4 0k d KELL PANDA beer NAGA nd 162 DenAn regulatory notice for Japan 162 Third party terms 2 0 cee 164 Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nov 2010 164 Eia AA AA AP 165 1 AAAAAPAP hh Ge ROSA E EE 172 OM 3k ue oe ers a eee eee es here E soe sees es 175 A cdo GG a ke BRA AKA GANA ode eee oe ode aes 176 Bees a ee ee ee ee AA ee ere 177 Kern_random 642 534645 0804050004 a pikas 179 OGIO casa ahaha GAGA LEA A LAKARAN 180 O NONG 65 4 pA 4 RA BKA GAGA LA 181 EU ha peed tees ened sensed canes pease E 182 About the Avaya 2007 IP Deskphone About the Avaya 2007 IP Deskphone The Avaya 2007 IP Deskphone brings voice and data to the desktop by connecting directly to a Local Area Network LAN through an Ethernet connection The Avaya 2007 IP Deskphone provides all the functionality of the IP Phone 2004 using a graphical user interface GUI In addition advanced text and graphic based Web cen
108. scroll and select one of the following On Off 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Making a call Making a call This section describes features associated with making a call There are several ways to make a call from an Avaya 2007 IP Deskphone Using Off hook dialing Cr 2 1 Lift the handset Baa 2 Dial the number 3 To terminate the call choose one of the following Replace the handset into the cradle Press the Goodbye key Using On hook dialing 1 Leave the handset in the cradle 2 Tap the line DN soft key 3 Dial the number after the dial tone sounds Making a call Ca 4 When the called party answers lift the handset 5 To terminate the call choose one of the ogc 2 following Replace the handset into the cradle Press the Goodbye key Using Handsfree dialing Use Handsfree dialing to use a built in microphone and speaker or a headset instead of the handset While on an active call you can switch between Handset and Handsfree mode 1 Press the Handsfree key ED Cp 2 Ifa headset is connected press the Headset key aaa H 3 Dial the number TE aoe To discontinue a Handsfree call Press the Goodbye key Making a call To mute a Handsfree call N Press the Mute key The LED indicator flashes Press the Mute key again to r
109. sion answers Note f the transfer is complete the recall timer stops If the transferred call is not answered your phone rings Ga a 1 Lift the handset to reconnect to the fir original caller 2 Choose one of the following Tap the Transfer soft key and repeat the transfer Ifthe transfer is picked up while you are on the line press the Goodbye key to complete the transfer While on an active call Using Attendant Recall Use the Attendant Recall feature to contact an attendant during a call and to connect the call to the attendant To contact the attendant while on a call 1 Tapthe Attendant Recall soft key and stay on the line until the attendant answers Tama 2 Press the Goodbye key The caller OR remains connected to the attendant Using Call Park Use the Call Park feature to hold temporarily park and retrieve a call from any phone Using Call Park does not tie up a line When configured network wide Call Park can be used across networks A System Park Extension can be set to automatically park most calls To park a call on the System Park DN or your own DN During an active call tap the Park soft key twice Note By default the call is parked on your DN unless a System Park is enabled to automatically park calls on the system While on an active call To park a call on a DN other than the System Park DN or your own DN Tap the Park so
110. ssage Display the next layer of soft keys Stop playing the voice mail message Conf Conference in another party to listen to the voice mail message Additional call features C S E Reply Reply to the voice mail message Display the next layer of soft keys Compose a voice mail message Forwrd Forward the voice mail message to another telephone number Disconnect from the voice mail system Cycle back to the first layer of soft keys Voice mail soft keys are displayed e when you press the Messages Inbox key internal and external e when you dial the voice mail access number manually internal only Additional phone features Additional phone features Using the Personal Directory Use the Personal Directory feature to create and store up to 100 directory entries A Personal Directory entry can contain e last name up to 24 characters e first name up to 24 characters e phone numbers up to 31 characters To use Personal Directory tap the Directory soft key and select Personal Directory To add an entry 1 Tap the AddNew soft key fisaney Note lf the message Directory is full appears one or more entries must be deleted to add a new entry 2 Tap the Next soft key s 3 Use the dialpad to enter the phone EE number TE 4 Tap the Next soft key ei 5 Use the dialpad to enter the name ae Additional phone features r Go To edit an entry a Do one of th
111. st The Callers List feature automatically stores up to a maximum of 100 callers After 100 callers are stored each additional caller overwrites the oldest entry To use the Callers List tap the Directory soft key and select Callers List For information about how to configure and use Callers List see Using the Callers List on page 131 To use the Callers List 1 Press the Up Down navigation keys to scroll and to highlight a name in the Callers List Making a call 2 Choose one of the following Tap the Dial soft key to dial the or resulting number Tap the Cancel soft key to exit without dialing aaa Making a call using the Redial List The Redial List feature automatically stores a maximum of 20 previously dialed phone numbers To use the Redial List tap the Directory soft key and select Redial List For information about how to configure and use the Redial List see Using the Redial List on page 132 To use the Redial List 1 Press the Up Down navigation keys to scroll and to highlight a name in the Redial List 2 Choose one of the following Tap the Dial soft key to dial the a or resulting number Tap the Cancel soft key to exit without dialing Making a call Using Predial Use the Predial feature to enter preview and edit numbers before dialing To use Predial aaa 1 Without selecting the line soft key enter the number to be dialed
112. t to add to the conference call You can talk privately to the person you are adding at this time Note f you tap the Directory soft key you can also use Corporate Directory or Personal Directory Redial List and Callers List to find and dial the number of the person you want to add to the conference call Tap the Conference soft key a second time to conference all parties together Talking with more than one person If the person you attempt to add to the conference is unavailable 1 Press the Goodbye key 2 Tap the line DN soft key with the 28 flashing status icon to return to your Original call Using the Conferee Selectable Display Use the Conferee Selectable Display feature to list active conferees and disconnect a conferee from the conference call To view active conferees 7 1 While on a conference call tap the Conibsp Conferee Selectable Display soft key to turn on the LCD indicator Each tap changes the screen to show a different active conferee Note This action does not effect the display of the phones of the other callers involved in the conference 2 Press the Goodbye key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off Talking with more than one person To disconnect a conferee 1 While on a conference call tap the Conferee Selectable Display soft key until the conferee you want to disco
113. t key select Telephone Options and select Change FeatureKey labels from the menu 1 Tap the Select soft key 2 Use the Up Down navigation keys to scroll and highlight Restore all key labels 3 Choose one of the following Tap Yes to change all feature soft keys to default values Note When labels are changed to default values you cannot undo the change The label settings must be reentered Tap Noto exit without changing the soft keys Restore one default label To restore one feature soft key label tap the Services soft key select Telephone Options and select Change FeatureKey labels from the menu 1 Tap the Select soft key Configuring services on the Avaya 2007 IP Deskphone 2 Use the Up Down navigation keys to scroll and highlight Restore one key label 3 Tap the Select soft key 4 Tap the feature soft key 5 Choose one of the following Tap Yes to change the feature soft keys to default values Note If you change a label to default values you cannot undo the change The label setting must be reentered Tap Noto exit without changing the soft key Configuring Name Display format You can configure the Avaya 2007 IP Deskphone to display the name of the incoming calling party in the following formats e first name last name e last name first name To configure the Name Display format tap the Services soft key and select Telepho
114. t to the following restrictions Third party terms 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in a product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler END OF TERMS AND CONDITIONS Curl The following component is licensed under curl license Curl 7 15 1 Curl License COPYRIGHT AND PERMISSION NOTICE Copyright c 1996 2010 Daniel Stenberg lt daniel haxx se gt All rights reserved Permission to use copy modify and distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWA
115. tates and Canada For additional support telephone numbers see the Avaya Support website http support avaya com Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks The trademarks logos and service marks Marks displayed in this site the Documentation and Product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the Documentation and Product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners and Linux is a registered trademark of Linus Torvalds Downloading documents For the most current versions of documentation see the Avaya Support website http support avaya com Contact Avaya Support See the Avaya Support website http support avaya com for product notices and articles or to report a problem with your Avaya product For a list of support telephone numbers and contact addresses go to the Avaya Support website http support avaya com
116. tering text using the USB keyboard 33 Configuring IP Deskphone Local Options 34 Using Network Configuration 4a 34 Using the Local Diagnostics menu 34 Using the Touch Panel Setup tool 39 Adjusting Display Settings 0 00000 eee eee 36 Using USB Devices 0 ee 40 Using Preferences 0 00 naana eee eee eee d1 Configuring services on the Avaya 2007 IP Deskphone 44 Using the Telephone Options menu 44 Adjusting the volume a 46 Adjusting the display screen contrast 50 Selecting a language 0 0 AA AA 50 TOGO MONI 054460552599 ABA AABANG 4504 4eSEaa eS 51 Configuring Live Dialpad 0 AA 51 Selecting Date and Time format 52 Accessing display diagnostics 54 Choosing a Local DialPad Tone 54 Viewing phone information 0 00 eee ee eee 55 Be PI 5 ono oa ee rhe ea Sh SERRA EEA PA 56 Configuring call log options 00 56 Configuring the Callers List log 56 Configuring New Call indication 58 Configuring Preferred Name Match 59 Configuring Area Code Setup 60 Choosing a Ring type ees 62 Enabling or disabling Call Timer anaana 64 Enabling On hook D
117. tes the occupancy status 0 Room vacant 1 Room occupied The second digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale Using the dialpad enter the new status code for the room A three digit code appears The first digit indicates the occupancy status the second is the old cleaning status and the third is the new status Tap the Room Status soft key External Server Applications External Server Applications Use External Server Applications to access a variety of applications directly from your Avaya 2007 IP Deskphone For more information about the External Server Applications see the Avaya IP Deskphone External Server Applications User Guide NN43100 100 Record on Demand Record on Demand If this feature is enabled you can use the Record on Demand ROD feature key to record your telephone conversation Press the ROD key to start or stop the call recording This key is associated with the active user ID and is displayed only if a call is active The ROD key blinks while it is connecting to the call recording application and is lit when the call is recording The ROD key is displayed in the following scenarios e Normal operation Press the ROD key during an active call to record the call e Call Recording CR application in ROD M
118. these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found one line to give the program s name and an idea of what it does Copyright C yyyy name of author This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show wv This is free software and you are welcome to redistribute it under certain conditions type show
119. to cancel Call Forwarding To deactivate Call Forward Choose one of the following Fea e Tap the Forward soft key and tap the Cancel soft key UG OR e Lift the handset and enter the Call Forward All Calls Deactivate FFC While away from your desk To reinstate Call Forward to the same number Tap the Forward soft key twice Using Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN Calls originating outside your phone system still ring at your telephone Current incoming calls cannot be forwarded To forward internal calls ae 1 Choose one of the following Tap the IntForward soft key and tap the Cancel soft key 6 fip 2 Lift the handset and enter the Internal Call Forward Activate FFC Hp 2 Dial the DN to which your internal calls ae are to be forwarded s 3 Tap the Internal Call Forward soft key While away from your desk To deactivate Internal Call Forward Choose one of the following Tap the Internal Call Forward soft iniForward F key Lift the handset and enter the oa a Internal Call Forward Deactivate T FFC To reinstate Call Forward to the same number SS Tap the Internal Call Forward soft key CC twice Using Remote Call Forward Use the Remote Call Forward feature to forward calls from any phone other than your own to any phone To activate Remote Call
120. tric applications are supported The Avaya 2007 IP Deskphone does not support the IP Deskphone Key Expansion Module KEM Basic features The Avaya 2007 IP Deskphone supports the following features Note Some features are not available on all phones Consult your system administrator to verify which features are available for your use large color touch panel display screen high quality soeaker phone 12 programmable feature soft keys six programmable line DN feature keys and six lines features accessed by pressing the Shift key four context sensitive soft keys volume control bar for adjusting ringer soeaker handset and headset volume five call processing fixed keys Hold Goodbye Handsfree Mute About the Avaya 2007 IP Deskphone Headset e shared LAN access with a PC e automatic network configuration e hearing aid compatibility e Web based applications support e remote firmware download e USB port to support a keyboard or mouse e supports the ability to deliver text messages to the display and audio messages to the speaker see Audio and text message broadcast on page 22 The Avaya 2007 IP Deskphone does not support wideband audio or the WML Browser IP Deskphone controls Figure 1 shows the Avaya 2007 IP Deskphone controls Figure 1 Avaya 2007 IP Deskphone Message waiting indicator Incoming call indicator Goodbye key Hold key Programmable line ON feature
121. ture Automatic Wake Up Activate Feature Malicious Call Trace Automatic Wake Up Deactivate Override Automatic Wake Up Verify Pickup Directory Number Call Detail Recording Charge Account Pickup Group Call Forward All Calls Pickup Ringing Number Activate Call Forward All Calls Radio Paging Access Deactivate Call Park Radio Paging Answer Electronic Lock Remote Call Forward Activate Activate Electronic Lock Remote Call Forward Deactivate Deactivate Group Call Ring Again Activate Internal Call Forward Activate Ring Again Deactivate Internal Call Forward Station Control Password Deactivate Change Make Set Busy Virtual Office Terminal Log Off Activate Make Set Busy Deactivate Virtual Office Terminal Log On Quick Reference Quick Reference Feature operation Store AutoDial HE Ip AutoDial Use Cs AutoDial Display Display AutoDial Activate Fwd Ha le Fwd Deactivate ie Fwd Cancel Reinstate Fwd ip Fwd View number Display ip Fwd Call Pickup Call Waiting Answer fe CallWait Return to first call Conference Handsfree Activate Switch to handset Handset to handsfree e a Hold Off Hold Place a call on hold Take a call off Last Number Redial Message Ring Again Activate RngAgn When notified Gs a Ie RngAgn Deactivate Ip RngAgn Quick Reference Icon Legend
122. urn to the Telephone Options menu Configuring services on the Avaya 2007 IP Deskphone Diagnostics The diagnostics option from the Telephone Options menu is unsupported Tap the OK soft key to return to the Telephone Options menu Double tap the Services soft key to access Local diagnostic utilities You can also tap the Tools icon and select Local diagnostics from the menu Configuring call log options Use the Call Log option to configure the following preferences e Configuring the Callers List log on page 56 e Configuring New Call indication on page 58 e Configuring Preferred Name Match on page 59 e Configuring Area Code Setup on page 60 Configuring the Callers List log You can configure the Callers List to log all incoming calls including calls while your IP Deskphone is busy or only unanswered calls The default setting is Log all calls To log only unanswered calls tap the Services soft key select Telephone Options and select Call Log Options from the menu To log only unanswered calls 1 Press the Up Down navigation keys to scroll and to highlight the Incoming Calls option 2 Tap the Select soft key Configuring services on the Avaya 2007 IP Deskphone To log all calls Press the Up Down navigation keys to scroll and to highlight the Log Mode option Tap the Select soft key Press the Up Down navigation keys to scroll and highlight Log unans
123. wered Calls Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key to keep the existing settings Press the Up Down navigation keys to scroll and to highlight the Incoming Calls option Tap the Select soft key Press the Up Down navigation keys to scroll and to highlight the Log Mode option Tap the Select soft key Configuring services on the Avaya 2007 IP Deskphone 5 Press the Up Down navigation keys to scroll and highlight Log All Calls 6 Choose one of the following Tap the Select soft key to save the setting Tap the Cancel soft key to keep the existing settings To log all incoming calls including calls while IP Deskphone is busy To log all incoming calls including calls while your IP Deskphone is busy tap the Services key and select Call Log Options from the Telephone Options menu 1 Press the Up Down navigation keys to scroll and highlight the Incoming Calls option Tap the Select soft key 3 Press the Up Down navigation keys to scroll and highlight Log calls if busy 4 Choose one of the following Tap the Select soft key to save the configuration Tap the Cancel soft key to keep existing configurations Configuring New Call indication You can configure the Avaya 2007 IP Deskphone to display a message to indicate a new incoming call was received The default setting is On To configure New Call indication
124. y the changes tap the Apply soft key The system responds with the message Saving 1S in progress and then the message appears Saving is complete To abandon the changes tap the Exit soft key The system responds with the message Save changes andthe Yes and No soft keys display Choose one of the following Tap the Yes soft key to save the changes Tap the No soft key to abandon the changes and exit to the Preferences menu Tap the Exit soft key to return to the Preferences menu To exit from the Preferences menu Tap the Exit soft key to return to the main display Configuring services on the Avaya 2007 IP Deskphone Configuring services on the Avaya 2007 IP Deskphone The Avaya 2007 IP Deskphone Services menu lists the following submenus The Telephone Options menu is used by you or your system administrator to configure phone preferences The Password Admin menu is used by you or your system administrator to change the Station Control Password The Virtual Office Login and Test Local Mode for branch office menus are listed when an Avaya 2007 IP Deskphone Class of Service is configured for Virtual Office and branch office For more information see Using Virtual Office on page 135 Note Consult your system administrator to verify if the Password Admin Virtual Office Login and Test Local Mode menus are available on your Avaya 2007 IP Deskphone Using the Telephone Options m

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