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Avaya 1120E User Guide

1. 95 Making a call using the Personal Directory 96 Making a call using the Callers List 97 Making a call using the Redial List Tere TERRE ce 98 Viewing the date and time of a call 98 Uma Prodal setesasrsdehi irrisa daea bradi 99 OnT PMN srrrrrrn anera krda a 100 Using Ring Again eb aa rere Enpi CERET TEPPE 102 Using Last Number Redial 0 200020 ee 103 Using Speed Call 0 0 00 eee 104 Using System Speed Call 020 0c eee ee 105 Using GILLING 2 cvcdedeeuay eens basgcioan TEP peat biisi 105 Using intercom calling ss rsretisrricererreriisrieri 106 Answering a call 226 0066 ces ee eed eee ered eeeas 107 While on an active Call 0c e eee eee 108 Placing a Call on hold ac occcase dass deh eee ees dveee yes 108 Transiering A 5 iat tea emacs aad denied eateries 109 Using Timed Reminder Recall 110 Using Attendant Recall 2 00 e eee eee 111 Using Cal PaK icsssrgrearirtetr eeki reepa 112 Recording a Calling Party Number 04 114 Displaying incoming call information eee age WTS Tracing a malicious call ccccccees devo rmneeecnw ersi 115 incoming Call sc 254ctssadsesecssaeevanciiedesaas 116 Using Automatic Answerback 0 005 116 Using Cal PICKUP scanner cie do denied ddan add 116 Using Call Waiting TITT TTET eens TEET 118 While
2. UDP Port 49000 Note The Avaya Phone VPN Configuration Wizard jar file creates a log txt file during execution This file is helpful to troubleshoot problems you experience using the Avaya Phone VPN Configuration Wizard jar The log ixt file is located in the same directory as Avaya Phone VPN Configuration Wizard jar Connecting your IP Deskphone Before you connect your IP Deskphone to your PC ensure that components of your phone are connected properly For more information about connecting your IP Deskphone see Connecting the components on page 30 Connect your IP Deskphone using one of the following methods connect to your modem See Figure 8 connect to your router See Figure 9 connect to your wireless access point and modem See Figure 10 Virtual Private Network Figure 8 IP Deskphone connected to the modem connects to phone LAN Ethernet Port connects to phone PC Ethernet Port Figure 9 IP Deskphone connected to the router connection to WAN port on router Router connection from IP Deskphone connection from PC s LAN Ethernet port Ethernet port to LAN port on router to LAN port on router Virtual Private Network Figure 10 IP Deskphone connected to the wireless access point and modem Modem amp WiFi access point PC with WiFi connection from IP Deskphone LAN Ethernet port to Modem and WiFi access point Note f your home network is not configured as described i
3. Activate axles us Handsfree Goodbye to end the call Switch to handset Cza Handset to handsfree Handsfree i eal aaa Activate Headset Headset Goodbye to end the call Hold Place a call on hold Return to a held call i Last Number Redial Msg Inbox Activate Quick Reference Card When notified Crd RngAgn Deactivate RngAgn Trans or Volume Volume Legend Icon Action Indicates the key cap text label For example Message a Lift the handset press the line DN key or the Handset key E gt Replace the handset or press T to end the call Goodbye Press a line feature key Dial a number AutoDial An icon flashes when a feature is being programmed An icon lights steadily when a feature is active f Press the Services key once for Call Platform features or press Lr the Services key twice for local phone features Ge Press the Message Inbox key C Press the Up Down Navigation keys az a eS Press the Enter key sda Press the Headset key kadai Press the Handsfree key Press the Mute on off key y j Press the Directory key fe Press the Quit Stop key Services and Telephone Options menus Services menu Ce g Services w Note The Services menu contains the Telephone Options Password Admin Virtual Office and MG 1000B menus These options are not available on all Avaya 1120E
4. 2 Press an AutoDial key in the upper display area to dial the number associated with that key Using Ring Again Use the Ring Again feature if you receive a busy tone or if there is no answer Your IP Deskphone rings when the person you called becomes available Ring Again automatically redials the number To activate Ring Again H 1 Dial a number and receive a busy tone EE or no answer aaa 2 Choose one of the following Press the Ring Again soft key or Enter the Ring Again Activate FFC To call a Ring Again party when you receive notification 1 After receiving the notification ring lift m ad the handset or if you are using the headset or in Handsfree mode go to step 2 Making a call RngAgn 2 Press the Ring Again soft key to automatically dial the number To deactivate Ring Again before notification RngAgn or Choose one of the following Press the Ring Again soft key a second time Enter the Ring Again Deactivate FFC Using Last Number Redial Use the Last Number Redial feature to automatically redial the last dialed number To use Last Number Redial C a or 2493 L 2498 Choose one of the following To redial using the handset Lift the handset Press the line DN key To redial without lifting the handset press the line DN key twice the last number dialed is automatically redialed Making a call Using
5. e The Virtual Office Login and Test Local Mode for Branch Office menus are listed when an Avaya 1120E IP Deskphone Class of Service is configured for Virtual Office and Branch Office For more information see page 157 Note The Password Admin Virtual Office Login and Test Local Mode menus are not available on all Avaya 1120E IP Deskphones Consult your system administrator Figure 23 Telephone Options menu Volume adjustment Call Log Options Contrast adjustment Ring type Language Call Timer Date Time On hook default path Display diagnostics Change Feature Key Label Local Dialpad Tone Name Display Format Set Info Live Dialpad Diagnostics Note When an option has a sublist an ellipsis appears after the option Configuring Telephone Options Using the Telephone Options menu Use the Telephone Options menu to access the following Adjusting the volume on page 60 Adjusting the display screen contrast on page 61 Selecting a language on page 61 Selecting date and time format on page 62 Accessing display diagnostics on page 63 Choosing local dialpad tone on page 63 Viewing telephone information on page 64 Diagnostics on page 65 Configuring call log options on page 66 Choosing a ring type on page 71 Enabling or disabling Call Timer on page 72 Enabling OnHook Default Path on page 73 Changing feature key labels on page 73
6. on how to configure and use the Personal Directory refer to Using the Personal Directory on page 150 To make a call using the Personal Directory 1 Press the Up Down navigation keys to scroll and highlight a name in the Personal Directory 2 Choose one of the following Dial Cancel Press the Dial soft key to dial the or resulting number Press the Cancel soft key to exit without dialing Making a call using the Callers List The Callers List feature automatically stores up to a maximum of 100 callers After 100 callers have been stored each additional caller overwrites the oldest entry To use the Callers List press the Directory key and select Callers List For information on how to configure and use the Callers List refer to Using the Callers List on page 153 To make a call using the Callers List 1 Press the Up Down navigation keys to scroll and highlight a name in the Callers List Making a call 2 Choose one of the following Dial Cancel Press the Dial soft key to dial the _ or resulting number Press the Cancel soft key to exit without dialing Making a call using the Redial List The Redial List feature automatically stores a maximum of 20 previously dialed phone numbers To use the Redial List press the Directory and select Redial List For information on how to configure and use the Redial List refer to Using the Redial List on page 155
7. To set up a conference call Conf 1 While on a call press the Conference soft key to place the party on hold You hear a dial tone H 2 Dial the number of the person you want aaa to add to the conference call You can nas talk privately to the person you are adding at this time Note lf you press the Directory key you can also use the Corporate Directory Personal Directory Redial List and Callers List to find and dial the number of the person you want to add to the conference call Conf 3 Press the Conference soft key a second time to conference all parties together If the person you attempt to add to the conference is unavailable 1 Press the Goodbye key Goodbye Talking with more than one person 2493 gt 2 Press the line DN key beside the a LX flashing status icon to return to your original call Using Conferee Selectable Display Use the Conferee Selectable Display and Disconnect feature to list active conferees and disconnect a conferee from the conference call To view active conferees ConfDsp 1 While on a conference call press the Conferee Selectable Display key to turn on the LCD indicator Each key press changes the screen to show a different active conferee Note This action has no effect on the display of other IP Deskphones involved in the conference 2 Press the Goodbye key If configured the Conference Count Display returns Goodbye an updated total
8. While on an active call Recording a Calling Party Number Use the Calling Party Number feature to record a caller s number or to charge a call to an account number during an established call To record a caller s number for accounting purposes CParty 1 Press the Call Party soft key The caller is placed on hold Ht 2 Dial a charge account number or the aa callers number aaa Note For information on using the Charge key see Charging a call or charging a forced call on page 139 CParty 3 Press the Call Party soft key to return to the call Displaying incoming call information Use the Display feature to display a second incoming callers number and name if available during an active call without interfering with the call in progress To view the information on an incoming call while on a call in progress Display _ 1 Press the Display key While on an active call 293 R D Press the flashing line DN key The call waiting information displays Note When used with other feature keys the Display key displays information associated with those feature keys Tracing a malicious call Use the Call Trace feature to trace nuisance calls within your system Note This is not a default feature Contact your system administrator to configure this feature on your IP Deskphone To use Call Trace while on a call CallTrace mn Press the Call Trace key To use Call Trace w
9. or contact your network administrator Co 19 Verify that the IP Deskphone is successfully configured Note You may be prompted to enter a User ID and Password before the IP Deskphone registers with the system This information is provided by your system administrator The following list provides character key mappings Key Generates 0 0 1 _ amp amp 1 2 abcABC2 3 defDEF3 4 ghiGHI4 5 jkIJKL5 Virtual Private Network Key Generates 6 mnoMNO6 7 pqrsPQRS7 8 RUVTUV8 9 wxyzWXYZ 9 Q1IO lt gt a Look for the following information on the IP Deskphone display Date Time Type of call server Directory number b Lift the IP Deskphone handset and listen for a dial tone If the IP Deskphone is not configured successfully ensure that the basic requirements are met repeat the steps in the Avaya Phone VPN Configuration Wizard or contact your system administrator For more information about basic requirements see Before you begin on page 38 Configuring Telephone Options Configuring Telephone Options Your Avaya 1120E IP Deskphone Services menu lists the following submenus e The Telephone Options menu enables you or your system administrator to configure phone preferences The Telephone Options menu offers the options shown in Figure 23 e Password Admin menu enables you or your system administrator to change the Station Control Password SCPW
10. 2493 L press the line DN key next to the LCD indicator to reconnect to the original call While on an active call Using Timed Reminder Recall Use the Timed Reminder Recall feature to receive a reminder tone when a transferred call is not answered To use Timed Reminder Recall Trans 1 Press the Transfer soft key The call is put on hold Ht 2 Dial the number to which you are A transferring the call 3 Choose one of the following to start the Trans recall timer Caa Press the Transfer soft key or Replace the handset before the extension answers ec a Note f the transfer is complete the recall timer stops While on an active call If the transferred call is not answered your IP Deskphone rings C a 1 Lift the handset to reconnect to the original caller 2 Choose one of the following Trans Le Press the Transfer soft key and repeat the transfer or Ifthe transfer is picked up while you are on the line press the Goodbye Goodbye key to complete the transfer Using Attendant Recall Use the Attendant Recall feature to contact an attendant during a call and to connect the caller to the attendant To contact the attendant while on a call AttRel 1 Press the Attendant Recall key and stay on the line until the attendant answers 2 Press the Goodbye key The caller remains connected to the attendant Goodbye While on an active call
11. Calling Party Name Display Information appearing on the LCD display screen such as the caller s name and telephone number The system must have CPND enabled Category 5 Cat5 Cable and associated connecting hardware capable of transmitting at speeds up to 100 MHz used by 10BaseT 100BaseT4 100BaseTX Category 5e Cat5e Most Cat5 cable manufactured after 1996 also supports 1000BaseT GigE installations and is designated Cat 5e Cathe cable normally has four pairs of copper wire Category 6 Cat Cable and associated connecting hardware capable of transmitting at speeds up to 200 MHz Designed specifically to support 1000BaseT Gig Ethernet GigE it is also compatible with 10BaseT 100BaseT4 and 100BaseTX installations The cable normally has four pairs of copper wire Context sensitive soft keys A set of keys programmed by your system administrator These four keys located directly below the display area have four programmable layers These keys are also used to configure parameters in the Telephone Options menu Date time display The current date and time when the telephone is in an idle state Terms you should know Directory Number DN A number consisting of one to seven digits for a telephone and also known as an extension number Feature display An area that shows status information about the feature in use It also displays the name and status of the active session Feature Statu
12. Configuring the name display format on page 75 Configuring Live Dialpad on page 76 Configuring Caller ID display order on page 77 Configuring Normal mode indication on page 78 To use the Telephone Options menu ican 1 Press the Services key 2 Press the Up Down navigation keys to scroll and highlight Telephone Option Configuring Telephone Options Select a Cancel 3 Press the Enter key 4 Use the Up Down navigation keys to scroll and highlight an option for example Language 5 Press the Enter key The display provides information required to adjust your selection 6 Choose one of the following Press the Select soft key to save changes and return to the Telephone Options menu Press the Cancel soft key to keep existing configurations Configuring Telephone Options Adjusting the volume To adjust the volume press the Services key select Telephone Options and select Volume adjustment To adjust the volume 1 Press the Up Down navigation keys to scroll and highlight one of the following Ringer Handset listen Handsfree listen Headset listen Buzzer 2 Press the Enter key To increase or decrease the volume do one of the following Press the Down and Up soft keys Press the Up Down navigation keys 4 Choose one of the following Select Cancel Press the Select soft key to save t
13. Cr a aaa Lift the handset and enter the Make age Set Busy Deactivate FFC Call Deflect If Call Deflect is configured on your IP Deskphone you can press the Deflect feature key to deflect your call if your IP Deskphone rings and you do not want to answer the call The call may be forwarded to your voice mail or to another telephone number depending on your system Working without interruption configuration Contact your system administrator to learn which treatment is configured for your IP Deskphone Figure 25 Call Deflect Key If you press the Deflect key and no special call treatment has been configured your caller receives a busy signal Using Record On Demand key If your call recording server does not support wideband call recording you cannot use the call recording feature For more information contact your system administrator If this feature is enabled you can use the Record on Demand ROD feature key to record your telephone conversation Press the ROD key to start or stop the call recording This key is associated with the active user ID and is displayed only if a call is active The ROD key blinks while it is connecting to the call recording application and is lit when the call is recording The ROD key is displayed in the following scenarios e Normal operation Press the ROD key during an active call to record the call e Call Recording CR application in ROD Mode Press the ROD key
14. In many cases you can use the Enter key instead of the Select soft key Press the Hold key to put an active call on hold Tap the flashing line DN soft key to return to the caller on hold Use the Expand key to access external server applications Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset The Headset LED indicator located on the Handsfree key lights to indicate that the headset is in use About the Avaya 1120E IP Deskphone Goodbye AVAYA p AVAYA Cora Quit Gal Shift Outbox Use the Goodbye key to terminate an active call When a message is waiting or there is an incoming call the red Message Waiting Incoming Call Indicator LED at the top center of the IP Deskphone flashes The flash cadence for each alert is different Note You may also hear an audio Message Waiting Indicator stutter or beeping dial tone when you go off hook When your Avaya 1120E IP Deskphone firmware is being updated the blue Feature Status Lamp flashes To find out if additional features are supported contact your administrator Press the Copy Key to copy entries to your Personal Directory from other lists such as the Caller List Redial List and Corporate Directory Press the Quit Stop key to exit an active menu or dialog Pressing the Quit Stop key does not affect the status of active calls The Shift Outbox
15. The Prepare Phone for Configuration Input Provisioning Virtual Private Network Server IP address window appears as shown in Figure 17 OR If you are not able to navigate and edit the address in Provision or TFTP IP in the Network Configuration menu or you were not able to edit this field click No The Prepare Phone for Configuration Alternate Provisioning Server window appears See Figure 17 Figure 17 Prepare Phone for Configuration Alternate Provisioning Server window Avaya Phone VPN Configuration Wizard Steps Prepare Phone for Configuration 1 Welcome amp language selection Alternative Provisioning Server input Press the Auto softkey on the phone 2 Equipment Setup Scroll and deselect item Provisioning Server 3 Locate data files Press the Config softkey on the phone 4 Prepare phone for configuration Scroll and locate item Provisioning Server IP Have you located the list item Provisioning Server IP 5 Autodiscover phone Yes 6 Configure phone a 7 Confirmation amp finish Back hje Cancel e Press the Auto soft key on the IP Deskphone Navigate to 12 Provisioning Server Clear the Provisioning Server check box f Press the Config soft key on the IP Deskphone Navigate to the Provision item Note If you can locate the provisioning server address write it down and click Yes Observe the Provision or TFTP IP address a
16. e hearing aid compatibility e supports wideband audio when the deskphone is equipped with a wideband capable handset You must supply your own wideband capable handset supports wideband audio when the deskphone is equipped with a wide band capable headset You must supply your own wideband capable headset e Accessory Expansion Module port to connect the Avaya 1100 Series IP Deskphones For information about using the Expansion Module see the Avaya 1100 Series IP Deskphones User Guide NN43130 101 Figure 2 shows the Avaya 1120E IP Deskphone Figure 2 Avaya 1120E IP Deskphone Selftiabeled line programmable feature keys Message waiting Data message waiting indicator dat indicator Handset High resolution graphical display screen Navigation keys Context sensitive soft keys Speaker Copy key Services key Quit Stop key Message Inbox key Shift Outbox key Directory key Enter key Goodbye key Volume Control Expand key Mute key Headset key Hold key Handsfree key Dialpad If supported by your server the Data message waiting indicator provides a data alert Contact your system administrator to find out if this feature is available for you About the Avaya 1120E IP Deskphone Telephone controls This section describes the controls on the Avaya 1120E IP Deskphone In some geographic regions the Avaya 1120E IP Deskphone is offered with key caps that have English te
17. Press the Up Down navigation keys to te s scroll and highlight the Headsets menu 2 Select the Enable HID Commands checkbox 3 Choose one of the following Select Cancel Press the Select soft key to save the or desired selection and return to the Telephone Options menu Press the Cancel soft key to keep existing configurations Exit 4 Press the Exit soft key to exit to the main display Changes are saved mma automatically Avaya Mobile Headset Adapter properties You can use the Avaya Mobile Headset Adapter to answer calls whenever the Avaya 1120E IP Deskphone is running To access the Avaya Mobile Headset Adapter MHA properties press the Services key twice to open the Local Tools menu press the 1 key on the dialpad to select 1 Preferences and press the 3 key on the dialpad to select 3 Headsets Note The Headset type and Backlight options are only available when MHA is attached Configuring Local Menu options Table 8 describes the features of the Avaya Mobile Headset Adapter Table 8 Avaya Mobile Headset Adaptor elements and functions Key Function Answer key Press to answer an incoming call If there is no incoming call the IP 1120E handset selects a line and you hear a dial tone This is also referred to as Off hook Release Goodbye key This is also referred to as On hook Mute key Press the Mute key to listen to the receiving party without transmitting Press the
18. SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program and you Third party terms want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found one line to give the program s name and an idea of what it does Copyright C yyyy name of author This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICU
19. TO REDTIUAPT LEV a YHEL TERENDE HAERE ERTZE KEJET MRH E o TELURIROELTFEV Table 13 lists EMC compliance for various jurisdictions Table 13 EMC compliance Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions FCC Rules for Radio Part 15 Frequency Devices see Notes 1 and 2 Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia New CISPR 22 Class B Emissions Information technology Zealand equipment Radio disturbance European EN 55022 Class B Emissions Information technology Community equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Table 14 lists Safety compliance for various jurisdictions Table 14 Safety compliance Jurisdiction Standard Description United States UL 60950 1 Safety of Information Technology Equipment Canada CSA 60950 1 03 Safety of Information Technology Equipment European EN 60950 1 ITE equipment Safety Part 1 General Community requirements Australia New AS NZS Safety of Information Technology Zeala
20. To make a call using Redial List 1 Press the Up Down navigation keys to scroll and highlight a name in the Redial List Note Press the right arrow key if no name is stored against the number 2 Choose one of the following Dial Cancel Press the Dial soft key to dial the or resulting number Press the Cancel soft key to exit without dialing Viewing the date and time of a call In both the Redial List and Caller List you can check the date and time of a call Making a call To view date and time of a call lt T 1 Press the Up Down navigation keys to scroll and highlight a name in the Redial List or Caller List 2 Press the Right navigation key to display the DN of the selected entry lt 3 Choose one of the following 4 Inthe Redial List press the Down gt navigation key to display the date and time the last call was placed to the selected entry Inthe Caller List press the Down navigation key twice to display the date and time of the last call from the selected entry Note In the Caller List the first press of the Down navigation key displays the number of times a caller has called Using Predial Use the Predial feature to enter preview and edit numbers before dialing To use Predial H 1 Without selecting the line key enter the aaa number to be dialed Making a call 249 Ca d To edit a Predial number 2498 Using AutoD
21. to change the language If you enter an incorrect password an error message is displayed If you enter an incorrect password more than three times the password functionality is locked Contact your system administrator to unlock the password Note This language setting controls the language used by features on your phone only To set the language used elsewhere on your phone press Services twice select Preferences and select Language To select a language SE 1 Press the Up Down navigation keys to 4 Ce gt scroll and highlight the desired language for example German Deutsche 7 Note Some languages may not be installed on your IP Deskphone Contact your system administrator for more information about available languages 2 Choose one of the following Select Cancel Press the Select soft key to save the language and return to the or a Telephone Options menu Press the Cancel soft key to keep existing configurations Selecting date and time format Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks To select the date and time format press the Services key select Telephone Options and select Date Time Configuring Telephone Options To select a date and time format lt T 1 Press the Up Down navigation keys to gt scroll and highlight the desired format 9 t 5 Sample formats appear on the upper a right side of the display area 2 Choose
22. 1 2 6 August 15 2004 through 1 2 34 December 18 2008 are Copyright c 2004 2006 2008 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 2 5 with the following individual added to the list of Contributing Authors Cosmin Truta libpng versions 1 0 7 July 1 2000 through 1 2 5 October 3 2002 are Copyright c 2000 2002 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 0 6 with the following individuals added to the list of Contributing Authors Simon Pierre Cadieux Eric S Raymond Gilles Vollant and with the following additions to the disclaimer There is no warranty against interference with your enjoyment of the library or against infringement There is no warranty that our efforts or the library will fulfill any of your particular purposes or needs This library is provided with all faults and the entire risk of satisfactory quality performance accuracy and effort is with the user Third party terms libpng versions 0 97 January 1998 through 1 0 6 March 20 2000 are Copyright c 1998 1999 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 0 96 with the following individuals added to the list of Contributing Authors Tom Lane Glenn Randers Pehrson Willem van Schaik libpng versions 0 89 June 1996 through 0 96 May 1997 are Copyright c 1996 1997 Andreas
23. 1000B is configured Press the Services key to exit from any menu or menu item Press the Services key twice to access the Local Tools menu and use the navigation keys to access the following items e 1 Preferences e 2 Local Diagnostics e 3 Network Configuration e 4 Lock Menu Your system administrator can establish a password for the Local Tools menu If you attempt to access the Local Tools menu and a password prompt dialog box appears contact your system administrator About the Avaya 1120E IP Deskphone Telephone display Your Avaya 1120E IP Deskphone has three display areas e The upper display area provides labels for the four self labeled line programmable feature key labels e The middle display area contains single line information for items such as caller number caller name Call Timer feature prompt string user entered digits date and time information and phone information Because the Avaya 1120E IP Deskphone only has a single line information display area you are prompted to scroll through any additional lines of information For example during an incoming call only the Directory Number DN appears if the caller name is greater than 10 characters Press the flashing arrow to display the caller name e The lower display area provides labels for the four context sensitive soft keys Figure 3 shows an idle LCD screen Figure 3 Avaya 1120E IP Deskphone LCD screen Upper display area
24. 145 Using Voice Gall cisccceiecdeagecdedeodaiatadases 147 Using voice mail soft keys 20000000 eae 148 Additional phone features 0 0 000200005 150 Using the Personal Directory 150 Using the Callers List 20cccwdieawvedes dines udeie Lee 153 Using the Redial List 200 44 c000he04 Hard dedoaes 155 Using Virtual Office ocx asar arrunnu danai k aa a 157 Logging in to Virtual Office TEEPEE patada 198 Using Virtual Office on your Remote IP Deskphone sex T60 Using Virtual Office on your Office IP Deskphone 162 Logging out of Virtual Office n 6 ccc eee ee naa ews 163 Automatic log out from Virtual Office 163 Emergency calls on your Remote IP Deskphone a 163 Troubleshooting Virtual Office 000 164 Using Media Gateway 1000B 00005 166 Using Test Local Mode PETTE TETT PERET Seige TOF Using Resume Normal Mode 167 Troubleshooting MG 1000B 2 05 168 Using Hospitality features anaannnnannnnnnn 170 Configuring Automatic Wake Up TTE EET tr re _ 170 Activating Message Registration 172 Using Maid Identification 02 2000 0s 174 Displaying Root Status ci idee de dee ew a 175 Accessing External Server Applications 177 Flexible Feature Codes FFC 00eeeeeeeee 178 Quick Reference Card 202020e
25. 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project Third party terms 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http Awww openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is a
26. 6 Configure phone 7 Confirmation amp finish If you have a VPN connection it must be e disconnected before proceeding with the wizard More lt Back Next gt Cancel 6 Verify that the modem IP Deskphone and PC are connected properly 7 Disconnect any VPN connection currently running on your PC See figure 4 to confirm that your LAN Ethernet Port and PC Ethernet Port on the IP Deskphone are connected correctly Note Connect the IP Deskphone LAN Ethernet port marked with the symbol on the back of the phone to your network equipment only Connect only 1 PC if applicable to the PC Ethernet port marked with the symbol on the back of the phone Note Optional Click More to read a description of VPN 8 Click Next The Locate Data Files window appears as shown in Figure 13 Virtual Private Network Figure 13 Locate Data Files window Avaya Phone VPN Configuration Wizard Ea Steps Locate Data Files The wizard has attempted to locate the data files that 1 Welcome amp language selection will be used to configure your phone 2 Equipment Setup If it has not succeeded use the Browse button to select the directory on your computer where they have B locatedatafiles been stored 4 Prepare phone for configuration C Documents and Settings Name Desktop 5 Autodiscover phone 6 Configure phone 7 Confirmation amp finish 9 Click Browse to l
27. Dial the number of the person you want to add to the conference Press the Conference soft key Additional call features Using Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp on Use Enhanced Override to make a call or a consultation call such as placing a call on hold and calling another party To use Enhanced Override aaa You receive a busy signal after dialing a gaa aaa phone number aga 1 Choose one of the following EnhOvr Press the Override key or Enter the Override FFC to initiate a aaa Forced Camp on aaa aoe aaa If either person on the call disconnects at this time you receive an overflow fast busy or engaged signal 2 Choose one of the following EnhOvr Press the Override key again or Enter the Override FFC again aaa ona The other two people on the call receive aaa an override tone and a conference call is established between the three of you If anyone disconnects the other two people remain connected La 3 To terminate the call press the Goodbye key Goodbye Additional call features Using Forced Camp on Use the Forced Camp on feature to automatically ring another IP Deskphone internal or external disconnects from its current call To use Forced Camp on EnhOvr immediately after that IP Deskphone You receive a busy signal after dialing a phone number Choose one
28. Exit edit mode Enter characters Insert characters or digits at the current cursor or digits on the position dialpad Note lf you are using a USB mouse you can right click on the Telephony screen to open the Local Tools menu and click on an item to select it 1 Preferences submenu The Local Tools menu 1 Preferences submenu offers the following choices Changing 1 Display Settings on page 81 Changing 2 Language on page 83 Changing 3 Headsets on page 84 Changing 1 Display Settings The Display Settings menu provides access to two tools Contrast and Sleep Use the Contrast tool to alter the physical settings of the display Use the Sleep tool to control how long the display remains lit if the phone is inactive Note Contrast can also be adjusted in the Telephone Options menu Avaya recommends that you use the control in the Telephone Options menu whenever possible To configure the Contrast or Sleep tools press the Services key twice to open the Local tools menu press the 1 key on the dialpad to select 1 Preferences and press the 1 key on the dialpad to select 1 Display Settings Configuring Local Menu options To configure Contrast or Sleep tools SS 1 Press the Up Down arrow keys to scroll 4 gt and highlight one of the following gt Contrast Sleep Note Sleep is displayed in the format Xxx where xxx is a time in minutes or hours j 2 Press th
29. IP Deskphones Consult your system administrator The following are the most commonly used options Telephone Opti enu Volume adjustment Quick Reference Card Pick one o Ringer Handset Listen N Handsfree Listen Ls a y z Headset Listen Buzzer Quit Contrast adjustment er A te GO Quit Language Eme bej fe Quit Note This language setting controls the language used by features on your phone only To set the language used elsewhere on your phone press Services twice select 1 Preferences and select 2 Language Date Time format ho lt Local DialPad Tone Eer Ce Ring typ A OnHook default path tJ CO Quit fe Quit Play tej CO Quit COJ Quit N Mae Note The Directory key provides access to Corporate Directory Personal Directory Redial List and E Callers List Quick Reference Card Regulatory and safety information Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio com
30. Mode click Yes and go to Step 15 OR If the IP Deskphone does not display Listening Mode click No Virtual Private Network The Prepare Phone for Configuration Try again window appears as shown in Figure 15 Figure 15 Prepare Phone for Configuration Try again window Avaya Phone VPN Configuration Wizard x Steps Prepare Phone for Configuration 1 Welcome amp language selection Try again to set the phone to Listening Mode 2 Equipment Setup The phone should display Avaya 3 Locate data files Make sure to press these keys quickly in succession 4 Prepare phone for configuration w ga e 5 Autodiscover phone 6 Configure phone Confirm the phone displays Quit Listening Mode 7 Confirmation amp finish Yes No Cae a Power off your IP Deskphone and power it back on again 14 After you hear the chimes tune and the text Avaya appears on the IP Deskphone display screen quickly press the following keys in order ual g g Ca Mute Mute Note The IP Deskphone can take up to 60 seconds for Listening Mode to appear in the display area b Ifthe IP Deskphone displays Listening Mode click Yes and go to Step 15 OR If the IP Deskphone does not display Listening Mode then your IP Deskphone requires a software upgrade in order to proceed Virtual Private Network Click No to proceed to a software upgrade Follow the next steps to perform a
31. Part 1 of 2 Display Message Probable Cause Actions Local Mode Test Local Mode Press the Services key and then select Resume Normal Mode Network problem Contact system administrator if problem persists Local Mode Gatekeeper unable to Notify system find end point from administrator ava Branch ee ID Additional phone features Table 11 Troubleshooting MG 1000B Part 2 of 2 Display Message Probable Cause Actions Local Mode Branch User ID not Notify system Invalid ID 2 found in any administrator equipped TN Using Hospitality features Using Hospitality features Hospitality features are intended for hotel operations The following features are discussed in this section Configuring Automatic Wake Up on page 170 Activating Message Registration on page 172 e Using Maid Identification on page 174 Displaying Room Status on page 175 Configuring Automatic Wake Up Use the Automatic Wake Up feature to receive a timed reminder call From your IP Deskphone you can program the system to automatically place a call to you at a predetermined time When you answer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call 1 Lift the handset H 2 Dial the Automatic Wake Up Request aaa FFC age oe 3 Dial the Automatic Wake Up time ina
32. Press the Cancel soft key to keep existing configurations Exit 3 Press the Exit soft key to exit to the main display Changes are saved automatically Configuring Local Menu options Changing 3 Headsets Headset Configuration Each headset has its own tuning parameters and your deskphone must be configured to use the proper parameters If you do not configure the deskphone for the proper tuning parameters you may not be taking full advantage of the audio qualities of the headset Selecting Active Headset Device To select the Active Headset Device press the Services key twice to open the Local Tools menu press the 1 key on the dialpad to select 1 Preferences and press the 3 key on the dialpad to select 3 Headsets To select the active headset device 1 Press the Up Down navigation keys to te b scroll and highlight the Headsets menu 2 Highlight the Wired Headset Type field 3 Press the Up Down navigation keys to te e scroll and highlight the headset type Headset Type 1 Headset Type 2 or Headset Type 3 Note To determine the headset type that is compatible with your headset see the product bulletin Enabling HID Commands To enable HID Commands press the Services key twice to open the Local Tools menu press the 1 key on the dialpad to select 1 Preferences and press the 3 key on the dialpad to select 3 Headsets Configuring Local Menu options To enable HID Commands 1
33. Press the Message Regisiration key Using Hospitality features Using Maid Identification Use the Maid Identification feature to track the cleaning status of rooms The maid enters the information from the IP Deskphone in each room To enter cleaning status RMK _ 1 Press the Room Status key aaa i H 2 Dial the DN for the room aaa aaa aaa 3 Dial one of the following cleaning status aaa nua codes 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped The interrupted dial tone sounds 4 Press the key 5 Dial the Maid ID If you dial the wrong a Maid ID press the key and redial the ID RMK _ 6 Press the Room Status key Using Hospitality features Displaying Room Status Use the Room Status feature to display the status of a room using the Display Module To read the status of a room RMK _ 1 F 2 aaa aaa RMK __ 3 Press the Room Status key Dial the DN for the room The DN is displayed followed by a two digit code The first digit indicates the occupancy status 0 Room vacant 1 Room occupied The second digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped Press the Room Status key Changing the status of a roo
34. Speed Call Use the Speed Call feature to place internal and external calls by dialing a one two or three digit code to store edit and automatically dial frequently called phone numbers To store a Speed Call number SpcCil 1 gag 2 gua aaa SpcCtl 3 To make a Speed Call Press the Speed Call Controller soft key The triangular icon flashes indicating programming mode At the prompt Enter a one two or three digit code 0 999 If required dial the access code Enter the phone number internal external or long distance number Press the Speed Call Controller soft key again to save the code and number The flashing icon turns off Lift the handset Press the Speed Call Controller soft key Making a call uae 3 Dial the Speed Call code to ane automatically dial the number Using System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your IP Deskphone To make a System Speed Call C a 1 Lift the handset 2 Choose one of the following SScUsr SScCtl Press the System Speed Call soft Press the System Speed Call Controller SScCtl key H 3 Dial the Speed Call code to one automatically dial the number Using HotLine Use the HotLine feature to automatically dial a specific number To use HotLine HotLine Press the HotLine soft key to automatically dial the number
35. VPN 1 Follow the instructions provided by your system administrator to obtain the required files 2 Power down the IP Deskphone 3 Run the Avaya Phone VPN Configuration Wizard jar file The Welcome amp language selection window of the Wizard appears as shown in Figure 11 Figure 11 Welcome amp language selection window Avaya Phone VPN Configuration Wizard eg Welcome amp language selection Welcome to the Avaya Phone VPN Configuration Wizard This wizard will help you connect and set up your phone Please confirm your language preference Phone VPN Configuration Wizard English Y Next gt Cancel Virtual Private Network 4 Select your language preference The following languages are supported Arabic Chinese simplified Chinese traditional Czech Danish Dutch English Finnish French German Greek Hebrew Hungarian Italian Japanese Katakana Japanese Kanji Korean Latvian Norwegian Polish Portuguese Russian Spanish Swedish Turkish Click Next Virtual Private Network The Equipment Setup and VPN window appears as shown in Figure 12 Figure 12 Equipment Setup and VPN window Avaya Phone VPN Configuration Wizard Steps Equipment Setup and VPN Verify that your modem phone and computer are 1 Welcome amp language selection D Wear j 3 Locate data files 4 Prepare phone for configuration 5 Autodiscover phone
36. a specific extension in any pickup group Cr d Pickup __ 1 Lift the handset 2 Choose one of the following Press the Pickup key Enter the Pickup Directory Number FFC Incoming calls aes 3 Dial the DN of the IP Deskphone that is wan ringing and that is not in your call pickup group If the pickup DN or group number is invalid an overflow burst tone sounds and the screen displays Goodbye and try again press the Goodbye key Using Call Waiting The Call Waiting feature alerts you to an incoming call by producing a tone It also puts the current call on hold while you answer the new call To answer an incoming call while on another call 1 When the incoming call tone sounds press the Hold key to put the current call Hold on hold Note f Automatic Hold is enabled it is not necessary to press the Hold key CallWait d amp amp 2 Press the Call Waiting key To return to the first IP Deskphone call 1 Choose one of the following Hold Press the Hold key to put the second call on hold Press the Goodbye key to end the second call Goodbye Incoming calls 2 Press the line DN key associated with 2493 the first call If you do not have a Call Waiting key La 1 Press the Goodbye key to end the current call Goodbye 2 Press the line DN key beside the 2493 a Lu flashing status icon to answer the incoming call While awa
37. appears according to the system configurations To access Redial List press the Directory key and select Redial List Note lf password control is enabled enter your SCPW at the prompt To dial an entry lt 1 Press the Up Down navigation keys to 4 Ce gt scroll and highlight the desired entry 7 Additional phone features Dial 2 Press the Dial soft key anal To delete an entry 1 Press the Up Down navigation keys to scroll and highlight the desired entry Delete 2 Press the Delete soft key a 3 Choose one of the following soft keys Yes to delete the entry Yes No a or amal No to return to the previous screen To delete the entire Redial List Delete 1 Press the Delete soft key 2 Choose one of the following soft keys Yes to delete the entire Callers List Yes No or meal Cal No to return to the previous screen Additional phone features Using Virtual Office The Virtual Office feature provides a service you can use while you are away from your desk to transfer calls and all your office IP Deskphone features to a remote IP Deskphone Virtual Office makes this possible by allowing you to use another IP Deskphone the Remote phone to log in to your own home or office IP Deskphone the Office phone After you log in you can access the DNs autodial numbers key layout feature keys and voicemail features that are configured on your own home or office IP De
38. avaya com scroll to the bottom of the page and select Contact Avaya Support Revision history March 2013 Standard 07 02 This document is up issued to support Avaya Communication Server 1000 Release 7 6 May 2011 Standard 06 03 This document is up issued to reflect changes in global power supply information March 2011 Standard 06 02 This document is up issued to reflect changes in the procedures for cancelling Call Forward October 2010 Standard 06 01 This document is up issued to support Unistim 5 0 and Avaya Communication Server Release 7 5 June 2010 Standard 05 02 This document is up issued to reflect changes in technical content for Call Log Options June 2010 Standard 05 01 This document is up issued to support Avaya Communication Server 1000 Release 7 0 October 2009 Standard 04 01 Because of the similarity between Communication Server 1000 Release 6 0 for UNIStim 4 0 features and Release 5 5 features UNIStim 4 0 Release 6 0 documentation is also used for Release 5 5 Revision history June 2009 Standard 03 03 This document is up issued to support Communications Server 1000 Release 6 0 June 2009 Standard 03 02 This document is up issued to support Communications Server 1000 Release 6 0 May 2009 Standard 03 01 This document is up issued to support Communications Server 1000 Release 6 0 January 2009 Standard 02 04 This document is up issued to support Com
39. count of conferees The LCD indicator turns off To disconnect a conferee ConfDsp 1 While on a conference call press the Conferee Selectable Display key until the conferee you want to disconnect appears on the screen Talking with more than one person 2 Press the line DN key on which the 2493 T lams conference call is established 3 Choose one of the following Goodbye Fora single conferee press the Goodbye key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off For multiple conferees repeat steps 1 and 2 until all conferees are disconnected Then press the Goodbye key Using Group Call Use the Group Call feature to automatically call members of a predefined group one at a time until all members answer To call group members C a 1 Lift the handset Talking with more than one person GrpCl 2 Press the Group Call key or enter the Group Call FFC The feature automatically calls all group members The icon flashes until all members answer The phone numbers of the group members appear on the display as they answer When the last person answers the Group Call indicator lights steadily When a person in your group is ona conference call or another group call they are not connected to your group call After everyone in the group has answered only the person who made the group cal
40. distribution licence including the GNU Public Licence END OF TERMS AND CONDITIONS Zlib The following component is licensed under zlib license Zlib 1 2 1 Zlib License zlib h interface of the zlib general purpose compression library version 1 2 4 March 14th 2010 Copyright C 1995 2010 Jean loup Gailly and Mark Adler This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions Third party terms 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software ina product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler END OF TERMS AND CONDITIONS Curl The following component is licensed under curl license Curl 7 15 1 Curl License COPYRIGHT AND PERMISSION NOTICE Copyright c 1996 2010 Daniel Stenberg lt daniel haxx se gt All rights reserved Pe
41. during an active call to record the call Working without interruption e Bulk Recording For an active call or unregistered DN Position ID call recording is initiated even though the ROD key is not pressed 1 Press the ROD key during an active call 2 To stop the call recording press the ROD key again Using SAVE key Use the SAVE feature key to save the recording of an active call This key is associated with the active user ID and is operational only if a call is active The SAVE key is displayed in the following scenarios e Normal operations If the SAVE key is pressed during an active call the call is saved e CR application in Bulk Record Save everything mode Recorded conversation is saved at the end of the call If the SAVE key is pressed then the call is not saved e CR application in Bulk Record Delete everything mode Recorded conversation is deleted at the end of the call If the SAVE key is pressed then the call is saved The SAVE key lamp status depends on the status of the call recording If the call is to be saved then the lamp is lit 1 Press the ROD key during an active call 2 To stop the call recording press the ROD key again Additional call features Additional call features Contact your system administrator to determine if the following call features are available on your IP Deskphone Using AutoDial Transfer on page 136 Using the Buzz feature on
42. else press the Cancel key to cancel the modifications Configuring Local Menu options Configuring Local Menu options Note 1 Many of the options discussed in this section are for administrator use only Do not make any changes unless instructed by an administrator Note 2 Your system administrator can establish a password for the Local Tools menu When the password is enabled a password prompt dialog box appears when you attempt to access this menu If this happens contact your system administrator Your Avaya 1120E IP Deskphone has both local and server based options Press the Services key twice to access the Local Tools menu which is organized into the following submenus 1 Preferences submenu on page 81 e 2 Local Diagnostics submenu on page 87 e 3 Network Configuration menu on page 89 4 Lock Menu on page 90 If a menu entry has a number in front of it you can select that entry by pressing the associated key on the dialpad For example when you are in the Local Tools menu you can access 2 Local Diagnostics by pressing the 2 key on the dialpad The function of some keys on the IP Deskphone varies depending on the situation The key functions in the menus are described in Table 5 Table 5 Navigation key functions in menus Part 1 of 2 Key Function Down arrow keys Move the highlight down Up arrow keys Move the highlight up Right arrow key Select the current menu ite
43. on page 110 Using Attendant Recall on page 111 e Using Call Park on page 112 e Recording a Calling Party Number on page 114 e Displaying incoming call information on page 114 Tracing a malicious call on page 115 Placing a call on hold Use the Hold feature when you are talking on one line and another call arrives on a second line Retain the original call by putting it on hold and then answer the second call To place a call on hold Press the Hold key The LCD indicator La flashes beside the line on hold Hold Note f Automatic Hold is enabled the active call is automatically put on hold when you answer the second call To retrieve a call on hold Press the line DN key beside the 293 Lo flashing LCD indicator While on an active call Transferring a call Use the Transfer feature to redirect a call to the appropriate person To transfer a call to a third party Trans 1 Press the Transfer soft key The other party is put on hold and a dial tone sounds The LCD indicator light flashes steadily Hy 2 Dial the DN to which you are transferring ane the call or use the Personal Directory Redial List or Callers List to select a number to dial Trans 3 When that number rings or a person answers press the Transfer soft key to connect the calling party To return to the original call if the transfer is incomplete If the person called is not available
44. software upgrade on your phone The Prepare Phone for Configuration window appears as shown in Figure 16 Figure 16 Prepare Phone for Configuration window Avaya Phone VPN Configuration Wizard EJ Steps Prepare Phone for Configuration 1 Welcome amp language selection The phone requires a firmware upgrade to proceed Press the Services key on the phone twice in quick succession 3 Locate data files S j 4 Prepare phone for configuration Select the Network Configuration menu Scroll amp locate item Provision TFTP IP 5 Autodiscover phone 2 Equipment Setup 6 Configure phone Have you located the item Provision TFTP IP 7 Confirmation amp finish TE a Yes No Cancel c Double press the Services key on the IP Deskphone quickly Select the Network Configuration menu item Move the cursor to locate Provision or TFTP IP in the Network Configuration menu and then write down the existing address of the provisioning server so you can revert to it after you complete this procedure Note f a password prompt dialog box appears press Cancel Wait until your IP Deskphone display completes the Starting DHCP screen then perform Step c For information about entering and editing text in the Local menu see Configuring Local Menu options on page 79 d Ifyou are able to navigate to the Provision or TFTP IP parameter and edit this field click Yes
45. terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy
46. the Up Down navigation keys to scroll and highlight the desired entry Dial 2 Press the Dial soft key Luna To delete an entry 1 Press the Up Down navigation keys to scroll and highlight the desired entry Delete 2 Press the Delete soft key eal 3 Choose one of the following Confirm Cancel Press the Confirm soft key Press the Cancel soft key To delete the entire Callers List Delete 1 Press the Delete soft key Additional phone features 2 Choose one of the following soft keys Yes to delete the entire Callers List Yes No or a a Noto return to the previous screen Using the Redial List The Redial List feature logs all outgoing calls The Redial List can store up to 20 entries When the list is full the system overwrites the oldest entry Use the Redial List feature to review calls made and to redial previously dialed calls The Redial List contains the last and first name of the dialed party if available e the DN of the dialed party e the time and date of the last dialed occurrence Note f the caller name is not defined then only the telephone number is displayed Entries in the Redial List are sorted by the time the call arrived Note Calling Party Name Display CPND is affected depending on the Preferred Name Match option If Preferred Name Match is on the CPND appears according to your configurations If the Preferred Name Match option is off the CPND
47. the adapter cord through the channels in the stand WARNING Use only the approved Avaya Global Power Supply with your 1120E IP Deskphone NTYS17xxE6 Note 1 The Avaya 1120E IP Deskphone supports AC power or Power over Ethernet PoE options including IEEE 802 3 standard power To use PoE where power is delivered over the CAT5 cable Connecting the components your connected LAN must support PoE If you use PoE you do not require an AC adapter Note 2 You must use CAT5e or later cables if you want to use gigabit Ethernet Install the handset Connect the end of the handset cable with the short straight section into the handset Connect the end of the handset cable with the long straight section to the back of the phone using the RJ 9 handset jack marked with the symbol Form a small bend in the cable and then thread the handset cord through the channels in the stand so that it exits behind the handset on the right side in the Handset cord exit in the stand base marked as shown in Figure 7 on page 35 Install the headset optional If you are installing a headset plug the connector into the RJ 9 headset jack on the back of the phone marked with the symbol and thread the headset cord along with the handset cord through the channels in the stand so that the headset cord exits the channel Install the Ethernet cable Connect one end of the supplied Ethernet cable to the back of your phone using the RJ 45 connect
48. the phone Four small pins on the bottom of the stand cover make marks on the wall Use the marks as a guideline for installing the wall mount screws not provided Install the screws so that they protrude 3 mm 1 8 inch from the wall and then install the phone stand mounting holes over the screw heads You may need to remove the phone from the wall to adjust the lower screws When the lower screws are snug install the phone on the mounting screws and then tighten the top screws See Figure 7 on page 35 Connecting the components Method B Attach the 15 cm 6 inch CAT5e cable position the stand over the mounting rivets and slide the phone down the wall so that the rivets fit into the slots on the stand indicated in Figure 7 on page 35 Method B 9 Replace the stand cover Ensure that all cables are neatly routed and press the stand cover into place until you hear a click 10 Put the phone in the wall mount position optional If you wall mounted your phone put it in the wall mount position by holding the Tilt Lever and pressing the phone towards the base until the phone is parallel with the base Release the Tilt Lever and continue to push the phone towards the base until you hear an audible click Ensure the phone is securely locked in position Replacing your narrowband handset with a wideband handset In order to take advantage of wideband audio you must replace the handset supplied with the deskphone with a wideba
49. wizard helps you perform the necessary steps Note The Avaya Phone VPN Configuration Wizard uses the default language of the operating system of your PC If the language is not supported by the wizard the default wizard language is English Your system administrator provides you with all the necessary files you require to configure your IP Deskphone for VPN and helps you to resolve any errors that occur during configuration Before you begin Before you upgrade the IP Deskphone software and configure VPN on your IP Deskphone complete the following checklist e Ensure that your PC is using one of the following operating systems Windows XP Windows Vista Macintosh OS e Ensure that you received a copy of the provisioning files from your network administrator The following files should be included Avaya Phone VPN Configuration Wizard jar provisioning files for example system prv Virtual Private Network bin files for example 0625C7C bin Java Virtual Machine JVM version 1 2 or later must be installed on your PC Check Start Settings Control Panel Java to see if JVM is installed on your machine and the version of it If it is not installed contact your system administration to help you to install it To download the latest JVM go to www java com Ensure that your PC has a firewall that allows incoming communication to the following ports UDP Port 69 TFTP TCP Port 80 HTTP
50. 5 Configuring Live Dialpad anaa aaan sxe 76 Configuring Caller ID display order vt Configuring Normal mode indication 78 Configuring Local Menu options 79 1 Preferences submenu P TEETE TEEN pe Bl Changing 1 Display Settings nananana 81 Changing 2 Language ci icin cu cde aaae 83 Changing 3 Headsets 2 iiierccdercieerea deca anes 84 2 Local Diagnostics SUBMENU ccsci0eds eden deaso eens 87 1 IP Set Information eciuewa decks ieee sows aews 87 2 Network Diagnostic Tools 2 0 87 3 Ethernet Statistics nnana en dawieeRae von ba 87 4 IP Network Statistics eens TERET PE TEE i 88 B USB Devicds sucuvecce thee d dhews deeds eaeed aay 88 6 Advanced Diag Tools gosu base bd a da ew oad Se 88 7 License Information eniai santea taairan BO O VPN IMMUN 2 acetates eeecd ieradies 88 9 Certificate Information 0000 eee 89 10 DHCP Information EREE PERENE GERE RA p 89 3 Network Configuration menu 000000 eee 89 A Loek Menu 2 ais cpd aap o s hak pad bende gee ee EEEa 90 Making a CAN ous eis acne tes became tae Wes a watee ees 91 Using Off hook dialing cid ae a niseni bd ome wk 92 Using On hook dialing ELESTA TTT 92 Using handsfree dialing 0 000 aaa 93 Using the Directory applications 00 45 95 Making a call using Corporate Directory
51. ARRGE AS SWORACROCEMAVET Third party terms Third party terms Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nov 2010 Certain portions of the product Open Source Components are licensed under open source license agreements that require Avaya to make the source code for such Open Source Components available in source code format to its licensees or that require Avaya to disclose the license terms for such Open Source Components For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc any Avaya affiliate or an authorized Avaya reseller we will provide upon request a complete machine readable copy of the source code for such Open Source Component on a medium customarily used for software interchange for a charge no more than our cost of physically performing source distribution To get access to the source code you may contact Avaya at 408 577 7666 The Open Source Components are provided AS IS ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE OPEN SOURCE COMPONENTS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR P
52. AVAYA Avaya 1120E IP Deskphone User Guide Avaya Communication Server 1000 Document Status Standard Document Version 07 02 Part Code NN43112 103 Date March 2013 AVAYA 2013 Avaya Inc All Rights Reserved Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Documentation means information published by Avaya in varying mediums which may include product information operating instructions and performance specifications that Avaya generally makes available to users of its products Documentation does not include marketing materials Avaya shall not be responsible for any modifications additions or deletions to the original published version of documentation unless such modifications additions or deletions were performed by Avaya End User agrees to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or relia
53. Dialyour Station Control Password A aaa dial tone sounds aaa 5 Choose one of the following uaa H Dial your DN yea To forward calls to the previous call forward phone number press the key Do not perform steps 6 and 7 H 6 Dial the number to which you are aaa forwarding calls If calls are forwarded to iaa an invalid number a fast busy signal sounds 7 Press the key To deactivate Remote Call Forward C a 1 Lift the handset 2 If you are calling from an IP Deskphone outside the system dial the direct system access number and wait for the dial tone 3 Dial the Remote Call Forward Deactivate FFC While away from your desk aaa 4 Dial your Station Control Password aes 5 After you hear the dial tone dial your EEE DN 6 Press the key Securing your IP Deskphone Use the Electronic Lock feature to prevent others from making calls from your IP Deskphone The Electronic Lock feature is controlled using your Station Control Password SCPW To change your Station Control Password please refer to Security features on page 24 To lock your IP Deskphone C a 1 Lift the handset uae 2 Dial the Electronic Lock Activate FFC 3 Dial your Station Control Password While away from your desk 4 Choose one of the following Goodbye Ifyou are dialing locally press the Goodbye key Ifyou are dialing the FFC remotely dial your DN To unl
54. Dilger Distributed according to the same disclaimer and license as libpng 0 88 with the following individuals added to the list of Contributing Authors John Bowler Kevin Bracey Sam Bushell Magnus Holmgren Greg Roelofs Tom Tanner libpng versions 0 5 May 1995 through 0 88 January 1996 are Copyright c 1995 1996 Guy Eric Schalnat Group 42 Inc For the purposes of this copyright and license Contributing Authors is defined as the following set of individuals Andreas Dilger Dave Martindale Guy Eric Schalnat Paul Schmidt Tim Wegner The PNG Reference Library is supplied AS IS The Contributing Authors and Group 42 Inc disclaim all warranties expressed or implied including without limitation the warranties of merchantability and of fitness for any purpose The Contributing Authors and Group 42 Inc assume no liability for direct indirect incidental special exemplary or Third party terms consequential damages which may result from the use of the PNG Reference Library even if advised of the possibility of such damage Permission is hereby granted to use copy modify and distribute this source code or portions hereof for any purpose without fee subject to the following restrictions 1 The origin of this source code must not be misrepresented 2 Altered versions must be plainly marked as such and must not be misrepresented as being the original source 3 This Copyright notice may not be r
55. Home When activated for Virtual Office by a Remote IP Deskphone your Office IP Deskphone is logged out and no longer operational If this is the case when you return to your office you can disconnect the remote login and regain control of your Office phone If you do not disconnect the remote login your Virtual Office session expires after a fixed period of time determined by your system administrator Additional phone features To regain operation of an IP Deskphone being used for Virtual Office Choose one of the following Tocompletely disconnect your Office IP Deskphone from the Remote IP Deskphone Home a Press the Home key eee b Enter your User ID and password H this logs the Office IP Deskphone aii back on to your office network or Vrtual Press the Virtual soft key to log in to 7 another IP Deskphone and your IP Deskphone becomes a Remote IP Deskphone Logging out of Virtual Office To log out of Virtual Office press the Virtual soft key Automatic log out from Virtual Office Your remote Virtual Office IP Deskphone may be configured to automatically log out of Virtual Office after a predetermined period of inactivity When automatic logout is about to occur the following message is displayed on the IP Deskphone Logout phone now Press Yes to allow the IP Deskphone to log out of Virtual Office or press No to remain logged in to Virtual Office and reset the IDLE timer If no key i
56. ID Enter correct User ID entered Additional phone features Table 10 Troubleshooting Virtual Office Part 2 of 3 Displayed Message Probable Cause Actions Invalid ID 3 Incorrect User ID entered Enter correct User ID User ID in Gatekeeper database points to originating Call Server Notify system administrator Locked from Login Three failed attempts to enter the correct Station Control Wait one hour for the lock to clear automatically or 1 Deskphone has no Station Control Password Password notify system administrator to clear lock Permission Denied Remote IP Notify system administrator Permission Denied 3 Incorrect User ID entered Enter correct User ID Remote IP Deskphone has no Station Control Password Notify system administrator Permission Denied 4 Incorrect User ID entered Enter correct User ID Attempt to log in to a remote IP Phone 2004 or Avaya 2050 IP Softphone from an Avaya 1120E IP Deskphone some restrictions apply Go to an IP Phone 2004 or Avaya 2050 IP Softphone and try again or consult your local system administrator Additional phone features Table 10 Troubleshooting Virtual Office Part 3 of 3 Displayed Message Probable Cause Actions Permission Denied Incorrect User ID Enter correct User ID 6 entered Incorrect Station Se
57. LAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to signa copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietar
58. Making a call Using intercom calling Use the Intercom feature to call a member of your intercom group by pressing the code assigned to each member To make an intercom call C a 1 Lift the handset Intrem 2 Press the Intercom key 3 Dial the one or two digit code for the desired intercom group member To answer an intercom call while on a line other than your intercom group line 1 Choose one of the following keys a Press the Hold key to put the current Hold call on hold or Press the Goodbye key to end the call Goodbye Intrem _ 2 Press the Intercom key and begin to speak Answering a call Answering a call Each incoming call causes the phone to ring the LCD indicator beside the Line DN key to flash and the Message Indicator lamp to flash To answer a call Cr d or Handsfree or 293 L or Headset Choose one of the following four options Lift the handset e Press the Handsfree button located on the left side of the handset e Press the line DN key beside the LCD indicator as it flashes e Press the Headset key if a headset is connected to your IP Deskphone While on an active call While on an active call This section describes the following features available during an active call e Placing a call on hold on page 108 Transferring a call on page 109 e Using Timed Reminder Recall
59. Mute key again to return to two way conversation Volume key Use the Volume buttons to increase or decrease the volume of the headset Backlight The backlight illuminates when you connect your headset to the Avaya 1120E IP Deskphone Configuring Local Menu options 2 Local Diagnostics submenu Use the Local Tools menu 2 Local Diagnostics submenu to access the following 1 IP Set Information on page 87 eA m aa 4 e 5 6 e 7 8 9 i sd Network Diagnostic Tools on page 87 Ethernet Statistics on page 87 IP Network Statistics on page 88 USB Devices on page 88 Advanced Diag Tools on page 88 License Information on page 88 VPN Information on page 88 Certificate Information on page 89 0 DHCP Information on page 89 Note Press the Return soft key to return to the Local Diagnostics su su bmenu at any time while working tools in the Local Diagnostics bmenu Use the Return key to quickly gather information and run tests without exiting and reentering the Local Tools menu For ex an 1 IP ample you can check the Ethernet Statistics then press Return d enter the Network Diagnostics Tools to ping an IP address Set Information The Network Configuration tool is used to view reports about IP set operat ion This tool is for administrator use only 2 Network Diagnostic Tools The Network Diagnostic T
60. OFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Heritage Nortel Software Heritage Nortel Software means the software that was acquired by Avaya as part of its purchase of the Nortel Enterprise Solutions Business in December 2009 The Heritage Nortel Software currently available for license from Avaya is the software contained within the list of Heritage Nortel Products located at http support avaya com licenseinfo under the link Heritage Nortel Products For Heritage Nortel Software Avaya grants Customer a license to use Heritage Nortel Software provided hereunder solely to the exten
61. P Deskphone Note 2 A Virtual Office login to an Avaya 1120E IP Deskphone from an Avaya 1110 IP Deskphone IP Phone 2001 Avaya 2033 IP Conference Phone or Avaya 2050 IP Softphone is blocked in certain situations Consult your system administrator Logging in to Virtual Office If the IP Deskphone is configured for Virtual Office the Virtual soft key is displayed as shown in Figure 26 Virtual soft key on page 158 Figure 26 Virtual soft key To activate Virtual Office from this IP Deskphone on your Office IP Deskphone Additional phone features Press the Virtual soft key At the prompt enter your user ID Press the Enter key At the prompt enter the home Station Control Password SCPW Note 1 f the user ID is not found locally the message Locating Remote Server is displayed Note 2 After three failed login attempts wait 1 hour before attempting to log in again or contact your system administrator to reset your password For more information see Security features on page 24 Note 3 Your Virtual Office session expires after a fixed period of time determined by your system administrator A successful login transfers all the features time date and tones to your Remote IP Deskphone from your Office IP Deskphone Additional phone features Using Virtual Office on your Remote IP Deskphone Because the display characteristics including size vary from one IP Desk
62. Part 1 of 2 Automatic Wake Up Activate Make Set Busy Activate Automatic Wake Up Deactivate Make Set Busy Deactivate Automatic Wake Up Verify Malicious Call Trace Call Detail Recording Charge Account Override Call Forward All Calls Activate Pickup Ringing Number Call Forward All Calls Deactivate Pickup Directory Number Call Park Pickup Group Electronic Lock Activate Radio Paging Access Electronic Lock Deactivate Radio Paging Answer Group Call Remote Call Forward Activate Internal Call Forward Activate Remote Call Forward Deactivate Internal Call Forward Deactivate RingAgain Activate Flexible Feature Codes FFC Table 12 Flexible Feature Codes Part 2 of 2 RingAgain Deactivate Virtual Office Terminal Log Off Station Control Virtual Office Terminal Log On Password Change Quick Reference Card Quick Reference Card This chapter is the Quick Reference Card for the Avaya 1120E IP Deskphone Print this chapter as a reference guide Feature operation AutoDial Store AutoDial 338 AutoDial Use 2 AutoDial Display Display AutoDial Call Forward Activate Fwd Sss Fwd Deactivate I Fwd Cancel Reinstate Fwd I Fwd View number Display I Fwd Call Pickup e 2 Call Waiting Answer nem Call Waiting Hold Return to first call Goodbye Conference Handsfree
63. ROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following component is licensed under Public Domain DateTime PUBLIC DOMAIN NOTICE National Center for Biotechnology Information Third party terms This software database is a United States Government Work under the terms of the United States Copyright Act It was written as part of the author s official duties as a United States Government employee and thus cannot be copyrighted This software database is freely available to the public for use The National Library of Medicine and the U S Government have not placed any restriction on its use or reproduction Although all reasonable efforts have been taken to ensure the accuracy and reliability of the software and data the NLM and the U S Government do not and cannot warrant the performance or results that may be obtained by using this software or data The NLM and the U S Government disclaim all warranties express or implied including warranties of performance merchantability or fitness for any particular purpose Please cite the author in any work or product based on this material a a a ee ee A Authors Anton Butanayev Denis Vakatov Vladimir lvanov END OF TERM
64. S AND CONDITIONS GNU The following component is licensed under the GNU General Public V2 license libstdc Copyright C 1989 1997 1998 1999 Free Software Foundation Inc GNU General Public V2 License GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take Third party terms away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you kno
65. Self labeled line AVAYA AutoDial AutoDial i AutoDial a programmable feature keys Middle display area Information line Lower display area Context sensitive soft keys About the Avaya 1120E IP Deskphone License Notification Notify your system administrator if your phone displays a message ina pop up window about the licensing feature or evaluation period License notification provides details to help diagnose why the features are disabled on the phone You can press the Stop key or lift the handset to close the window The window redisplays every 24 hours at 1 00 AM default The time and time frame can be configured when you provision the phone For information about provisioning the IP Deskphones see Avaya IP Deskphone Fundamentals NN43001 368 Call features and Flexible Feature Codes Some features are not available on all IP Deskphones Call features and Flexible Feature Codes FFCs must be assigned to your IP Deskphone and supported by system software Contact your system administrator to configure these features and codes on your IP Deskphone Audio and text message broadcast The Avaya 1120 IP Deskphone can display special messages in the display area of your telephone and can play special audio messages through the speaker Your administrator broadcasts these messages which can be used to inform you of events like company news and weather bulletins The message can be preceded by an audio alert a serie
66. Using Call Park Use the Call Park feature to hold temporarily park and retrieve a call from any IP Deskphone Using Call Park does not tie up a line When configured network wide Call Park can be used across networks A System Park extension can be configured to automatically park most calls To park a call on the System Park DN or your own DN During an active call press the Park soft key twice Park Park Note By default the call is parked on your DN unless a System Park DN is enabled to automatically park calls on the system To park a call on a DN other than the System Park DN or your own DN Park 1 Press the Park soft key H 2 Dial the DN where you want to park the aaa call aaa Park 3 Press the Park soft key While on an active call To park a call using the SPRE code or FFC Trans Conf To retrieve a parked call Choose one of the following Press the Transfer soft key Press the Conference soft key Dial the Call Park FFC To use an alternate DN from the System Park DN or your own DN dial the DN where you want to park the call Otherwise proceed to step 4 Choose one of the following Press the Transfer soft key Press the Conference soft key Lift the handset Press the Park soft key Dial the DN where you parked the call Note lf a parked call is not retrieved within a specified period of time it rings back to your IP Deskphone or to the attendant
67. assword Protection is enabled Press the Enter soft key Press the Up Down navigation keys to highlight one of the following Enable Password Protection Disable Password Protection Choose one of the following soft keys Yes to accept the selection Noto return to the Directory menu Press the Done soft key Entering and editing text Entering and editing text You can enter and edit text on your Avaya 1120E IP Deskphone using the following methods Entering text using the dialpad on page 27 Editing text using the soft keys on page 28 Entering text using the USB keyboard on page 29 The use of any of these methods for text entry depends on the application Table 2 shows the applications and input devices that you can use for text entry Table 2 Application text entry Call Server related applications Dialpad for example changing feature key labels adding personal USB keyboard for numeric directory entries or dialing anines amy Graphical applications USB keyboard Local Tools menu USB keyboard Dialpad for numeric entries Entering text using the dialpad You can use the dialpad to enter text when you use features such as Personal Directory Redial List and Callers List For example if you want to use the letter A press the number 2 key once If you want the letter C press the number 2 key three times Note No letters are associated w
68. away from your desk sssansannnnnnnnnnn 120 Using Call Foard 2 cccc cake ta eiw bones aed a keke dbs 120 Using Internal Call Forward 000200 ea eee 122 Using Remote Call Forward 0000s 123 Securing your IP Deskphone iid oh pereseowes leo Talking with more than one person 127 Using the Call Join feature 0 2 00 eee 127 Setting up a conference call 2000000000s 128 Using Conferee Selectable Display 129 Using Group Call peeks er TIERT TT TENET _ 130 Working without interruption 20 20000es 133 Activating Make Set Busy 00020 cae eeee 133 Gal DEBET 6408604 8bi 4 oo ahe ho dhetaedeodbe stare ees 133 Using Record On Demand key 2 2 0 00005 134 Using SAVE key TTET EnaA TEET PETTITT 135 Additional call features 0000 eee 136 Using AutoDial Transfer 22 lt sccccccviaweteevatedeo ees 136 Using the Buzz feature 22 125 4 e50 beeen d ieran cece den 137 Using Call Page Connect to make an announcement 137 Using Centrex Exchange Line Switchhook Flash 138 Charging a call or charging a forced call Gaia a T39 Using Enhanced Override 020000 cena 142 Using Forced GCamp O 2 2ios divided es dea itheas 143 Overtiding DUSY Signal iijcke weeds a nnee 144 Using Privacy Release enna TIT ERREA TTSS 144 Using Radio PaQG cask isrrorerainisraiiscnniiraiii
69. bility of any linked websites referenced within this site or documentation provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on its hardware and Software Product s Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this Product while under warranty is available to Avaya customers and other parties through the Avaya Support website http support avaya com Please note that if you acquired the Product s from an authorized Avaya reseller outside of the United States and Canada the warranty is provided to you by said Avaya reseller and not by Avaya Software means computer programs in object code provided by Avaya or an Avaya Channel Partner whether as stand alone products or pre installed on hardware products and any upgrades updates bug fixes or modified versions thereto Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA S
70. call Making a call This section describes features associated with making a call You can make a call from your Avaya 1120E IP Deskphone using any of the following methods Using Off hook dialing on page 92 Using On hook dialing on page 92 Using handsfree dialing on page 93 Using the Directory applications on page 95 Using Predial on page 99 Using AutoDial on page 100 Using Ring Again on page 102 Using Last Number Redial on page 103 Using Speed Call on page 104 Using System Speed Call on page 105 Using HotLine on page 105 Using intercom calling on page 106 Making a call Using Off hook dialing C a 1 Lift the handset 2 Dial the number 3 To terminate the call choose one of the nan following r Replace the handset into the cradle Press the Goodbye key Goodbye Using On hook dialing 1 Leave the handset in the cradle 2498 2 Press the line DN key uae 3 When the dial tone sounds dial the eG number wae C a 4 When the called party answers lift the handset Making a call g 5 To terminate the call choose one of the oz following or Replace the handset into the cradle Press the Goodbye key Goodbye Using handsfree dialing Use handsfree dialing to use a built in microphone and speaker or a headset instead of the handset While on an active call you can switch betwee
71. croll and highlight Area Code Setup 2 Press the Enter key Configuring Telephone Options 3 Press the Up Down navigation keys to scroll and highlight one of the following Area Code 1 Area Code 2 Area Code 3 4 Press the Enter key eee 5 Use the dialpad to edit the number aaa aaa 6 Choose one of the following Select Cancel Press the Select soft key to save the or a configuration Press the Cancel soft key to keep existing configurations Choosing a ring type The Ring type option configures the phone s ring tone To choose a ring type press the Services key select Telephone Options and select Ring type To choose a ring type 1 Press the Up Down navigation keys to scroll and highlight one of the ring types Configuring Telephone Options Play 2 Press the Play soft key to sample the ring tone 3 Choose one of the following Select Press the Select soft key to save the ring type and return to the Telephone Options menu Stop Press the Stop soft key and use the Up Down navigation keys to select a different ring type Cancel Press the Cancel soft key to keep existing configurations Enabling or disabling Call Timer The call timer measures how long you are on each call To enable Call Timer press the Services key select Telephone Options and select Call Timer To enable or disable Call Timer 1 Choos
72. e Directory feature provides an alphabetical list of entries using last names You can search by name view additional information on each entry and dial Corporate Directory numbers To use the Corporate Directory press the Directory key and select Corporate Directory To search for a specific number a 1 When prompted use the dialpad to enter a the desired name in the ps last name first name format Making a call Search 2 Press the Search soft key to find the desired name Note A successful search displays the first match on the screen 3 Choose one of the following Dial Cancel Press the Dial soft key to dial the eel or resulting number Press the Cancel soft key to exit without dialing Note If there is no match to the search query start a new search or change the information in the initial search To scroll to a specific number lt 1 Press the Up Down navigation keys to e scroll and highlight a name in the s t i Corporate Directory bead 2 Choose one of the following Dial Cancel Press the Dial soft key to dial the or resulting number Press the Cancel soft key to exit without dialing Making a call using the Personal Directory The Personal Directory feature allows you to store a maximum of 100 entries consisting of names and numbers To use the Personal Directory press the Directory key and select Personal Directory For information Making a call
73. e Enter key lt T 3 Press the Up Down arrow keys to 4 gt increase or decrease the selected value gt Note 1 Available values for Sleep are as follows 5m 5 minutes 15m 15 minutes 30m 30 minutes 1h 1 hour default 2h 2 hours Never screen does not go black Note 2 Extending the sleep time or never sleeping reduces the life span of the display screen Exit 4 Press the Exit soft key to exit to the main Le display Changes are saved automatically Configuring Local Menu options Changing 2 Language Use the Language menu item to configure local preferences Use the Language tool to select the language used on your phone Note This language setting controls the language used in the local menus on your phone only To select the language used by features on your phone press the Services key select Telephone Options and select Language To select the language used in the local menus press the Services key twice to open the Local tools menu press the 1 key on the dialpad to select 1 Preferences and press the 2 key on the dialpad to select 2 Language To select the language used in local menus lt 1 Press the Up Down navigation keys to scroll and highlight the desired language t for example German Deutsche 7 2 Choose one of the following Select Cancel Press the Select soft key to save the or desired language and return to the Telephone Options menu
74. e absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not
75. e call is automatically answered at the telephone or d a line is automatically selected for an outgoing call Paging tone A special tone two beeps followed by dial tone that sounds when you use the Radio Paging feature Ringback ring tone A sound indicating that a call you have made is ringing at its destination Services key A fixed key used to access options such as Telephone Options Password Admin Virtual Office Login Virtual Office Logout Test Local Mode and Resume Normal Mode Terms you should know Shared Directory Number A DN extension that is shared by two or more persons Special Prefix code SPRE Special codes entered using the dialpad followed by a two digit access code that enable features for example Call Forward All Calls requires entry of SPRE code 74 Special dial tone The three consecutive tones followed by dial tone that you hear when accessing telephone features Station Control Password SCPW Enables security features on your phone to prevent others from making calls from your telephone and to prevent access to protected features for example Remote Call Forward Status Messages A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active and Ringer is OFF System or Switc
76. e one key label Press the Select soft key Press the feature soft key Press the Yes soft key to change the selected feature key label to the default value Note When labels are changed to default values you cannot undo the change The labels must be reentered Configuring the name display format You can configure your Avaya 1120E IP Deskphone to display the name of the incoming calling party in the following formats e first name last name e last name first name To configure name display format press the Services key select Telephone Options and select Name Display Format Configuring Telephone Options To configure name display format 1 Press the Up Down navigation keys to scroll and highlight Name display format 2 Press the Enter key 3 Press the Up Down navigation keys to scroll and highlight one of the following first name last name last name first name 4 Choose one of the following Select Cancel Press the Select soft key to save the or _ configuration Press the Cancel soft key to keep existing configurations Configuring Live Dialpad The Live Dialpad option activates the Primary DN key when you make a call by dialing a directory number on the dialpad without picking up the handset or pressing the handsfree key To configure Live Dialpad press the Services key select Telephone Options and select Live Dialpad Configuring Tel
77. e one of the following On Off To turn on the call timer press the or On soft key To turn off the call timer press the Off soft key Configuring Telephone Options 2 Choose one of the following Select Cancel Press the Select soft key to save the or configuration and return to the lemme aaa Telephone Options menu Press the Cancel soft key to keep existing configurations Enabling OnHook Default Path The OnHook Default Path option allows control whether a headset or the Handsfree feature is used to operate your IP Deskphone while it is on hook To enable OnHook Default Path press the Services key select Telephone Options and select OnHook Default Path To enable OnHook Default Path 1 Press the Up Down navigation keys to highlight one of the following Handsfree enable Headset enable 2 Choose one of the following Select Cancel Press the Select soft key to save the default path and return to the or mmal mmal Telephone Options menu Press the Cancel soft key to keep existing configurations Changing feature key labels The Change feature key label option renames the label displayed next to each feature key or restores the default labels to the keys To rename feature key labels press the Services key select Telephone Options and select Change feature key labels Configuring Telephone Options If the feature key label setting is password protec
78. ee ee eee 180 Feat re operan cinnedawee ds dee eadadsaeeawargedan 180 Legend ctcceckiccdmpnevdde edbeed Cees dh mew Ee iiai 181 Services and Telephone Options menus 181 Regulatory and safety information 184 a a nasa Nec eh taht dade ch BD Wark aren 186 DenAn regulatory notice for Japan 187 Third Party TENS oon seb nwe dees eeeevenee cee wees 188 Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nov 2010 188 GNU ce aoa ce seen eueet onan nee perisi chacdecd 1 189 APSO SL ch say A ern ook eee wee eeva ee ds 196 BEN AERES E hae A A ira aa aie SOE aah 199 RENTEN TE OEE oene need ha eeeuases ae 200 LEDIG 25 caer ie SLES Kee ecg ees Hien iG oe tees 201 Kern_random PEEPS EESE TETES ieee skenes 208 COMVEHUIP tciencctecee debs tdn ne sarki kenisi 204 Weohar TIONS piia aa aa hk tea od Radeon a 205 Libjpeg TNT TEE PE ioii erimi rese AUO Terms you should know 200000eeeeeeeee 208 About the Avaya 1120E IP Deskphone About the Avaya 1120E IP Deskphone The Avaya 1120E IP Deskphone brings voice and data to the desktop by connecting directly to a Local Area Network LAN through an Ethernet connection In this guide self labeled line programmable feature key labels appear beside the keys and context sensitive soft key labels appear directly above the keys Figure 1 shows the key labels Figure 1 Self labeled feature
79. emoved or altered from any source or altered source distribution The Contributing Authors and Group 42 Inc specifically permit without fee and encourage the use of this source code as a component to supporting the PNG file format in commercial products If you use this source code in a product acknowledgment is not required but would be appreciated A png_get_copyright function is available for convenient use in about boxes and the like printf s ong_get_copyright NULL Also the PNG logo in PNG format of course is supplied in the files pngbar png and pngbar jpg 88x31 and pngnow png 98x31 Libpng is OSI Certified Open Source Software OSI Certified Open Source is a certification mark of the Open Source Initiative Glenn Randers Pehrson glennrp at users sourceforge net December 18 2008 END OF TERMS AND CONDITIONS Kern_random The following component is licensed under kern_random license Kern_random Copyright Theodore Ts o 1994 1995 All rights reserved Kern random License Third party terms This code is derived from software contributed to Berkeley by Chris Torek Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce
80. ephone Options To configure Live Dialpad 1 Press the Up Down navigation keys to scroll and highlight Live Dialpad 2 Press the Enter key 3 Press the Up Down navigation keys to scroll and highlight one of the following On Off default 4 Choose one of the following Select Cancel Press the Select soft key to save the or ne configuration Press the Cancel soft key to keep existing configurations Configuring Caller ID display order Caller ID display order appears in 2 formats e Number name default e Name Number Use the following procedure to configure Caller ID display order 1 Press the Services key select Telephone Options and select Caller ID display order 2 Press the Up Down navigation keys to scroll and select one of the following Number name default Configuring Telephone Options Name number 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Configuring Normal mode indication The Normal mode display indication can be On or Off when the IP Deskphone is in normal mode Use the following procedure to configure Normal mode indication 1 Press the Services key select Telephone Options and select Normal mode indication 2 Press the Up Down navigation keys to scroll and select one of the following On Off 3 Press the Select soft key to save the configuration
81. ephone Preference Service TPS It then registers with the MG 1000B and receives IP Deskphone services from the MG 1000B Features such as Personal Directory Redial List and Callers List are not available when operating in Local Mode When in Local Mode the IP Deskphone displays the message LOCAL MODE Using Test Local Mode Use Test Local Mode to check Local Mode functionality make and receive IP Deskphone calls Test Local Mode is useful when provisioning has changed for an IP Deskphone on an MG 1000B Controller cP 1 Press the Services key Services lt 2 Press the Up Down navigation keys to 4 Ceg scroll and highlight Test Local Mode 7 f 3 Press the Enter key the IP Deskphone resets and registers back to the Main Office Using Resume Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality Additional phone features Note If you do not use the Resume Normal Mode command after testing the IP Deskphone automatically returns to Normal Mode in 10 minutes cP 1 Press the Services key Services 2 Press the Up Down navigation key to scroll and highlight Resume Normal Mode 3 Press the Enter key the IP Deskphone registers back to the main office Troubleshooting MG 1000B The MG 1000B can display error messages on screen Table 11 lists error messages and describes actions to correct the causes Table 11 Troubleshooting MG 1000B
82. er to either uppercase or lowercase Delete Backspace one character Done Select Enter Meaning depends on application Entering text using the USB keyboard You can use the USB keyboard when connected to enter text in the tools and graphical applications For number entry in phone applications for example when dialing you can use the keyboard to enter digits 0 9 as well as and Other characters are ignored When on a call you can use the function keys f1 f2 f3 f4 f5 f6 f7 and f8 to control the phone Table 4 shows the function keys and their associated action during phone calls Table 4 USB keyboard function keys during phone calls Function key Action f1 Go to Handsfree mode f2 Go to Headset mode f3 Place the current call on hold f4 Mute the current call f5 Volume up f6 Volume down f7 Copy f8 Quit Connecting the components Connecting the components Figure 4 shows connections on the Avaya 1120E IP Deskphone Figure 4 Avaya 1120E IP Deskphone connections Accessory Expansion Module port PC Ethernet port LAN Ethernet port Tilt lever mi Link lamp AC adapter jack Headset jack USB connector Handset jack WARNING Ensure that the protective rubber cap on the Accessory Expansion Module port is in place when the port is not in use Connecting anything other than the proper Avaya 1100 Se
83. ered for a preset time period and a 15 second high Goodbye pitched tone sounds followed by or silence press the Goodbye key or replace the handset ce a To answer a Radio Page Additional call features If you carry a Radio Pager a page indicates that someone dialed your DN If the Radio Page system is configured to function in Meet me mode you can answer the page call from any IP Deskphone C d 1 Lift the handset eee 2 Dial the Radio Paging Answer FFC aaa The paging tone sounds aaa H 3 Dial your own DN to connect to the mma paging caller If the caller has disconnected a steady high pitched number unavailable tone sounds Using Voice Call Use the Voice Call feature to make an announcement through someone else s IP Deskphone speaker To make a voice call C a 1 Lift the handset VceCal 2 Press the Voice Call key and make the announcement 3 Press the Goodbye key Goodbye Additional call features To respond to a voice call oe Your IP Deskphone rings once and the T a caller s voice transmits through your speaker Lift the handset Using voice mail soft keys Note This feature is not available on all telephones Contact your system administrator to determine if this feature is available on your telephone When this feature is enabled then when you access your voice mail either by pressing the Messages Inbox key or by dialing your voice mail access number v
84. erms and conditions for copying distribution and modification follow TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into Third party terms another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to th
85. ess the Cancel soft key to return to the Personal Directory without deleting the entry Press the Up Down navigation keys to scroll and highlight the desired entry Additional phone features 2 Choose one of the following Dial Cancel Press the Dial soft key to dial the el or resulting number Press the Cancel soft key to exit without dialing Using the Callers List The Callers List feature logs all incoming calls The Callers List can store up to 100 entries When the list is full the system overwrites the oldest entry Use the Callers List feature to review missed calls and to dial calls The Callers List contains the callers last and first name if available e the DN of the caller e the time and date of the call the number of times the caller called Note f the caller name is not defined then only the telephone number is displayed Entries in the Callers List are sorted by the time the call arrived Note Calling Party Name Display CPND is affected depending on the Preferred Name Match option If Preferred Name Match is on the CPND appears according to your configurations If the Preferred Name Match option is off the CPND appears according to the system configurations To access the Callers List press the Directory key and select Callers List Note If password control is enabled enter your SCPW at the prompt Additional phone features To dial an entry 1 Press
86. ey on the IP Deskphone The progress bar displays the percent complete of the software transfer h Restart your IP Deskphone i Click Next j Go back to Step Note on page 44 and repeat the steps Virtual Private Network 15 When the Autodiscover Phone window appears as shown in figure 19 click Autodiscover Phone to discover connected IP Deskphones Note Click Stop to stop the search The text Searching for connected phones displays while the connected IP Deskphones are located The text Autodiscovery complete displays in the Avaya Phone VPN Configuration Wizard tool when the search is finished If the search is successful Listening Mode Connected appears in the IP Deskphone display area If the search is not successful do the following e Ensure that the IP Deskphone continues to display Listening Mode Listening during the Autodiscovery process If your IP Deskphone does display this message power down the IP Deskphone and repeat the steps starting with Figure 19 e Ensure that UDP Port 49000 is not currently blocked by your PC firewall e Ensure that UDP Port 49000 is not already in use by existing applications on your PC e Review the log txt file for additional information Virtual Private Network Figure 19 Autodiscover Phone window Avaya Phone VPN Configuration Wizard Steps Autodiscover Phone 1 Welcome amp language selection This step will automatical
87. f your Mute key is enabled If your Mute key is enabled press the Mute key to listen to the receiving party without transmitting your voice Press the Mute key again to return to two way conversation Note If your Mute key is not enabled pressing the Mute key places the call on hold Press the Mute key again to restore the active call or press the line key to restore the active call You cannot retrieve this call from hold by pressing the Hold key The Mute key applies to handsfree handset and headset microphones The Mute LED indicator located on the Mute key flashes to indicate that the microphone is muted Press the Handsfree key to activate handsfree The Handsfree LED indicator located on the Handsfree key lights to indicate when handsfree is active About the Avaya 1120E IP Deskphone Exrarid Headset Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen The outer part of this key cluster rocks for up down left and right movements Use Up and Down to scroll up and down in lists and the Left and Right keys to position the cursor In some dialog boxes that appear on your phone you can also use the Left and Right keys to select editable fields press the Right key to select the field below the current selection or the Left key to select the one above Press the Enter key at the center of the Navigation key cluster to confirm menu selections
88. features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjn cryptsoft com Third party terms THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another
89. from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify Third party terms or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restricti
90. g as you press the key Using Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system Note A Page key on an attendant console overrides and disconnects the IP Deskphones The IP Deskphones must reaccess the page trunk To connect to Call Page Ca 1 Lift the handset Additional call features H 2 Dial the Page Trunk Access Code to EE complete the connection to the page system 3 Make your announcement 4 Press the Goodbye key Goodbye Using Centrex Exchange Line Switchhook Flash Use the Centrex Exchange Line Switchhook Flash feature during an established call to use a Centrex service such as Call Transfer or Three Way Calling To use Centrex Exchange Line Switchhook Flash CentrexSHF __ 1 While on a call press the Centrex Line Switchhook Flash key A special dial tone sounds ae 2 Dial the codes for your custom Centrex aaa feature aaa Hmn 3 Press the Goodbye key to end the call Goodbye Additional call features Charging a call or charging a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from an IP Deskphone restricted to local calls To charge a local or long distance call to an account before you dial C a 1 Lift the handset Charge 2 Choose one of the following Press the Charge soft key Dial the Call Deta
91. g call log options 79 Configuring Name Display format 71 Connect the components 30 Connecting the components 30 Context sensitive soft keys 15 208 Contrast adjustment 61 Copy Key 18 Corporate Directory 95 D Date time display 208 Date Time format 62 Directory applications 95 Directory key 19 Directory Number 209 disconnect a conferee 129 display areas 22 Display diagnostics 73 Display incoming calls 114 Display Network Diagnostics Utili ties 21 Display Settings 81 Display settings 81 DN 209 E Electronic Lock 125 Enabling OnHook Default Path 73 Enabling disabling Call Timer 73 Enhanced Override 142 Enter key 17 Entering and editing text 27 Editing text using the soft keys 28 Entering text using the USB keyboard 29 Expand key 17 External server applications 177 F Feature display 209 Fixed key 209 Flexible Feature Code FFC 117 209 Flexible Feature Codes FFCs 178 G Goodbye key 18 209 Group Call 130 H Handsfree Speaker key 16 Handsfree dialing 93 Headset key 17 Hold key 17 Hospitality features 23 Hot Line 105 Indicator status 209 Information display 209 Information line 210 Intercom call 106 Internal Call Forward 122 Interrupted dial tone 210 L Language display 61 Last Number Redial 103 License Information 88 Line DN key 15 Local Area Network LAN 12 Local Diagnostics 87 Local DialPad Tone 73 Local mode 167 M Maid Identification 174 Make Se
92. ge 69 Configuring the Callers List log You can configure the Callers List to log all incoming calls including calls while your IP Deskphone is busy or only unanswered calls The default setting is Log all calls To log only unanswered calls press the Services soft key select Telephone Options and select Call Log Option from the menu To log only unanswered calls 1 Press the Up Down navigation keys to scroll and highlight the Log Mode option 2 Press the Enter key 3 Press the Up Down navigation keys to scroll and highlight Log unanswered calls kad 4 Choose one of the following Select Cancel Press the Select soft key to save the or a configuration Press the Cancel soft key to keep existing configurations Configuring Telephone Options To log all incoming calls including calls while your IP Deskphone is busy press the Services key and select Call Log Option from the Telephone Options menu To log all incoming calls including calls while IP Deskphone is busy 1 Press the Up Down navigation keys to scroll and highlight the Incoming Calls option Press the Select soft key Press the Up Down navigation keys to scroll and highlight Log calls if busy 4 Choose one of the following Press the Select soft key to save the configuration Press the Cancel soft key to keep existing configurations Configuring New Call Indication You can configure your Avaya 1120E IP Deskph
93. h Your office communication system Switchhook A button on which the handset presses down disconnecting your call when you replace the handset The handset when lifted releases the switchhook and you either answer an incoming call or you receive a dial tone to make a call Terms you should know User interface Screen displays that interact with the end user as a result of an action or event Visual Alerter Message Waiting indicator An LCD or an LED that flashes to indicate that a message is waiting or when the ringer is on Terms you should know Index A Adjusting the display screen con trast 61 Adjusting the volume 60 Area Code Setup 69 Attendant Recall 111 AutoDial 100 AutoDial Transfer 136 Automatic Wake Up 170 Buzz feature 137 C Call features and Flexible Feature Codes 22 Call Forward 120 Call Join 127 Call log options 79 Call Page 137 Call Page Connect 137 Call Park 112 Call party information 208 Call Timer 73 Call Waiting 118 Callers List 97 Callers List log 66 Calling 91 Camp on Forced 143 Centrex Exchange Line Switch hook Flash 138 Change feature key labels 73 Changing feature key labels 73 Charge a call or charge a forced call 139 Choosing 71 Choosing ring type 73 Conferee Selectable Display and Disconnect 129 Conference call 128 Configure Callers List log 66 Configure New Call indication 67 Configuring Area Code Setup 69 Configurin
94. he or volume level and return to the a Telephone Options menu Press the Cancel soft key to keep existing configurations Configuring Telephone Options Adjusting the display screen contrast To adjust the LCD display screen contrast press the Services key select Telephone Options and select Contrast adjustment Note 1 lf you have an Avaya 1100 Series Expansion Module attached to your IP Deskphone adjusting the telephone s LCD screen contrast also adjusts the display screen contrast configuration for the Avaya 1100 Series Expansion Module Note 2 You can also adjust the contrast using the Local Tools menu Avaya recommends that you use the control in the Telephone Options menu To adjust the display screen contrast Lower Higher 1 To increase or decrease the display or contrast level choose one of the Pr ag rrr Baris oF Press the Lower and Higher soft tates keys 4 D Press the Up Down navigation keys 2 Choose one of the following Select Cancel Press the Select soft key to save the or contrast level and return to the Telephone Options menu Press the Cancel soft key to keep existing configurations Selecting a language The display is available in multiple languages To choose a language press the Services key select Telephone Options and select Language Configuring Telephone Options If the Language setting is password protected you must enter a password SCPW
95. ial Press a line key to dial the number Lift the handset when the called party answers or if in handsfree mode begin to speak Use the dialpad to enter the number Choose one of the following To erase all numbers press the Clear soft key Reenter the numbers to be dialed To change one number at a time press the Delete soft key to backspace Re enter the number Press a line key to dial the number Use the AutoDial feature to display store and automatically dial phone numbers Making a call To store an AutoDial number AutoDial Gan AutoDial Without lifting the handset press the appropriate AutoDial key Note The display screen displays the word Autodial next to the appropriate key Using the dialpad dial the phone number including access code to be stored on the selected AutoDial key Press the AutoDial key a second time to store the number on the selected key Note After you store a number the word Autodial disappears and the stored number is displayed Assign a label to the key Note After you assign the label the number disappears and only the label appears on the screen next to the key To display an AutoDial number Display AutoDial Press the Display key 2 Press an AutoDial key in the upper display area to display the number associated with that key Making a call To use AutoDial Ce a 1 Lift the handset AutoDial
96. il Recording FFC uae 3 Dial the charge account number aaa wag ae 4 When the dial tone sounds dial the aaa number aaa To charge a call in progress 1 Choose one of the following Trans Conf Press the Transfer soft key Press the Conference soft key Additional call features Choose one of the following Press the Charge soft key Dial the Call Detail Recording FFC Dial the charge account number Press the line DN key to return to the call To charge a call to an account when you transfer a call Trans Trans or aaa aaa aaa aaa aaa saa aaa aaa aaa saa aaa aaa Press the Transfer soft key The call is on hold Choose one of the following Press the Charge soft key Dial the Call Detail Recording FFC Dial the charge account number After the dial tone dial the number to which you are transferring the call Additional call features Trans Lael 5 Press the Transfer soft key when you hear the IP Deskphone ring Note You can talk privately to the person at the transfer number before you press the Transfer soft key To charge a call to an account when you add someone to a conference call Conf DEDE GEDE O AAT E fe Bona BEDE 3 Press the Conference soft key The call is placed on hold Choose one of the following Press the Charge soft key Dial the Call Detail Recording FFC Dial the charge account number
97. ited States and Canada For additional support telephone numbers see the Avaya Support website http support avaya com Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks The trademarks logos and service marks Marks displayed in this site the Documentation and Product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the Documentation and Product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners and Linux is a registered trademark of Linus Torvalds Downloading documents For the most current versions of documentation see the Avaya Support website http support avaya com Contact Avaya Support See the Avaya Support website http support avaya com for product notices and articles or to report a problem with your Avaya product For a list of support telephone numbers and contact addresses go to the Avaya Support website http support
98. ith the number 1 or the 0 keys Entering and editing text Editing text using the soft keys You can use soft keys to edit text when you use features such as Personal Directory Redial List and Callers List To edit an entry in your Personal Directory press the Directory key and select the desired entry from your Personal Directory To edit text with the soft keys 1 Press the Edit soft key 2 Press the Left Right navigation keys to move through the text 3 Select the appropriate editing soft key for the operation you want to perform 4 Ifthe character you want is not visible press the More soft key to access the next layer of soft keys 5 To add non alphanumeric symbols press the Symbol soft key and perform the following a Press the Up navigation key to access the symbols b Press the Left Right navigation keys to move to a specific symbol c Press the Choose soft key to select a symbol 6 Press the Next soft key to submit your changes Table 3 describes the soft key editing functions on your Avaya 1120E IP Deskphone Table 3 Editing soft key description Part 1 of 2 Key Description Cancel Action is cancelled Choose Select a non alphanumeric symbol available only after the Symbol soft key is selected Clear Clear the input field Entering and editing text Table 3 Editing soft key description Part 2 of 2 Key Description Case Switch the next charact
99. ithout a Call Trace key Trans Conf Choose one of the following Press the Transfer soft key Press the Conference soft key Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect Incoming calls Incoming calls You can use the following features when you have an incoming call Using Automatic Answerback on page 116 e Using Call Pickup on page 116 e Using Call Waiting on page 118 Using Automatic Answerback When the Automatic Answerback feature is active your IP Deskphone automatically answers in Handsfree mode after one ring however calls are not forwarded to the voice message service To activate Automatic Answerback AutoAns __ Press the Automatic Answerback key To deactivate Automatic Answerback AutoAns db mn Press the Automatic Answerback key again Using Call Pickup Use the Call Pickup feature to pick up calls from any IP Deskphone in your pickup group or another pickup group To answer a call in your own call pickup group C a 1 Lift the handset Incoming calls Pickup __ 2 Choose one of the following Press the Pickup key Enter the Pickup Ringing Number FFC To answer an incoming call in another call pickup group Cz a 1 Lift the handset 2 Press the Group Pickup key or enter the Pickup Group FFC 3 Dial the pickup group number of the ringing IP Deskphone To answer a call at
100. key is a fixed key that is reserved for future feature development About the Avaya 1120E IP Deskphone Mz Inbox Directory Press the Message Inbox key to access your voice mailbox Note This function is not available on all phones consult your administrator Press the Directory key to access directory services About the Avaya 1120E IP Deskphone Ce Services Press the Services key to open the Services menu and use the navigation keys to access the following items e Telephone Options Volume adjustment Contrast adjustment Language Date Time Display diagnostics Local Dialpad Tone Set Info Diagnostics Call Log Options Ring type Call Timer Onhook default path Change Feature Key Label Name Display Format Live Dialpad Caller ID display order Normal mode indication About the Avaya 1120E IP Deskphone Cw Services continued CEP Services Cw Services e Password Admin Station Control Password The Password Admin menu is not available on all Avaya 1120E IP Deskphone sets e Display Network Diagnostics Utilities Only your system administrator or service provider can use Display Network Diagnostics Utilities to perform Internet diagnostics e Virtual Office Login and Virtual Office Logout if Virtual Office is configured Test Local Mode and Resume Local Mode if Media Gateway
101. keys and context sensitive soft keys Self labeled line AutoDial AutoDial programmable feature keys AutoDial 2333 Context sensitive soft keys Basic features Your Avaya 1120E IP Deskphone supports the following features e four self labeled line programmable feature keys with labels and indicators e four context sensitive soft keys For information about context sensitive soft keys see Avaya Features and Services Fundamentals NN43001 106 About the Avaya 1120E IP Deskphone Note Some Avaya 1120E IP Deskphone phones are not configured to support soft key functionality Consult your system administrator e graphical high resolution LCD display backlit with adjustable contrast e high quality speaker phone e volume control keys for adjusting ringer speaker handset and headset volume e six specialized feature keys Quit Directory Message Inbox _ Shift Outbox Services Copy e six call processing fixed keys Mute Handsfree Goodbye Expand Headset Hold gigabit Ethernet ports e built in gigabit Ethernet switch for shared PC access e headset jack with an On Off key e USB port to support a keyboard mouse or wireless headset Note Powered downstream 1 1 compliant USB hubs are supported including USB 2 0 hubs if they offer USB 1 1 backwards compliancy e automatic network configuration e Graphical XAS About the Avaya 1120E IP Deskphone
102. l can put the call on hold To answer a group call Con 1 Lift the handset Note the following about notification tones Ifyou are on acall and receive three 10 second tones this is the notification of a group call on your current extension Ifyou are on a call on another line when a group call is made you receive a long tone through the handset or speaker Ifyou are already on a conference call or another group call you do not receive notification of a group call Talking with more than one person To end a group call Press the Goodbye key Note When the person who made the Goodbye group call disconnects the call terminates for all members of the group However the members of the group call can disconnect from the call and not affect other members on the call Working without interruption Working without interruption This section describes the Activating Make Set Busy feature which provides uninterrupted work time Activating Make Set Busy Use the Make Set Busy feature to make your IP Deskphone appear busy to all callers To activate Make Set Busy Choose one of the following MakeSetBsy __ Press the Make Set Busy key or Lift the handset and enter the Make Co a BRE Set Busy Activate FFC T aaa To deactivate Make Set Busy Choose one of the following MakeSetBsy S L Press the Make Set Busy key a r second time to deactivate the aaa feature
103. lect Retry and try Control Password again with the correct entered Station Control Password Server Unreachable Network problem Notify system 1 administrator if the problem persists Server Unreachable Network problem Notify system 2 administrator if the problem persists VOUD configured on Remote IP Notify system TN Deskphone does not administrator have VOUA Class of Service Using Media Gateway 1000B The Media Gateway 1000B MG 1000B provides a means of extending Avaya Communication Server 1000 Release 4 5 features to one or more remotely located branch offices using the Branch Office feature A branch office is a remote location in the network where IP Deskphones PSTN access and TDM IP Deskphones are located Contact your system administrator to see if these functions are available for your use The Media Gateway 1000B MG 1000B IP Deskphone can operate in Normal or Local Mode Normal Mode The IP Deskphone registers with the Main Office and receives IP Deskphone services from the Main Office At any time during Normal Mode you can check Local Mode functionality make and receive calls by enabling Local Mode and returning to Normal Mode After testing you Additional phone features can return to Normal Mode see Using Resume Normal Mode on page 167 or by waiting for 10 minutes Local Mode If the WAN connection fails the IP Deskphone loses communication with the Main Office Tel
104. m Left arrow key Close the menu Enter key Select the current menu item Configuring Local Menu options Table 5 Navigation key functions in menus Part 2 of 2 Key Function Enter digits onthe Select the associated menu item dialpad Stop key Close the menu The key functions in dialog boxes are described in Table 6 Table 6 Navigation key functions in dialog boxes Key Down arrow keys Function Scroll the window down Up arrow keys Scroll the window up Right arrow key Go to the next Edit item Left arrow key Go to the previous Edit item Enter key Toggle Edit mode on or off Toggle the check box status When you are working in Edit mode the first field of the item is highlighted and a blinking cursor is to the right of the current edit position The navigation key functions in Edit mode are described in Table 7 Table 7 Navigation key functions in Edit mode Part 1 of 2 Key Function Down arrow keys Open the combo box list Move the highlight down the list Up arrow keys Move the highlight up the list Right arrow key Select the current combo box list item Move the cursor to the right Left arrow key Delete a character in edit field Configuring Local Menu options Table 7 Navigation key functions in Edit mode Part 2 of 2 Key Function Enter key Select highlighted item in combo box
105. m RMK _ 1 Press the Room Status key Using Hospitality features 2 Dial the DN for the room The DN displays followed by a two digit code The first digit indicates the occupancy status 0 Room vacant 1 Room occupied The second digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 3 Dial the status code for the room A three digit code appears The first digit indicates the occupancy status the second is the previous cleaning status and the third is the new status RMK _ 4 Press the Room Status key Accessing External Server Applications Accessing External Server Applications Use External Server Applications to access a variety of applications directly from your Avaya 1120E IP Deskphone To find out what features and services are available contact your system administrator Depending on what is available on your system your phone can provide information for example local news and weather stock market information or traffic reports For more information about the External Server Applications consult the Avaya IP Phone External Server Applications User Guide Flexible Feature Codes FFC Flexible Feature Codes FFC Use Table 12 to keep track of the FFCs assigned by your system administrator Table 12 Flexible Feature Codes
106. munications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Note The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warnings e This is a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures e Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Regulatory and safety information CORES HRUBRESSRESREMAMBAS VCCI DBBICBOC TDR BRE CT CORB RACERS STCCSZAWELTHETH
107. munications Server 1000 Release 5 5 for UNIStim 3 0 Added technical content in the section Making a call using the Redial List April 2008 Standard 02 03 This document is up issued to support Communications Server 1000 Release 5 5 for UNIStim 3 0 May 2007 Standard 01 01 This document is up issued to support CS 1000 Release 5 0 This document reflects the new document number June 2006 Standard 2 00 This document is up issued to support Communication Server 1000 Release 4 5 software Added support for new security features January 2006 Standard 1 00 This document is issued to support Communication Server 1000 Release 4 5 software Contents About the Avaya 1120E IP Deskphone 12 Base Oe sikh Uae eWay die Deed aad 12 Telephone controls eee Aagesee Meeesrecerarse To Telephone display ccccccckestoree tees baewee eee ewes 22 License WOUNCEION cpaccciad cdaencnneye ak od ede dpuaed 293 Call features and Flexible Feature Codes 23 Audio and text message broadcast PLNIT Heese a SOUP eatus ca sata cocea sae cacanse kia es 24 Using Encrypted Calling 2 02 020000 24 Managing your Station Control Password SCPW 24 Entering and editing text 20 2e cece eee eeee 27 Entering text using the dialpad 000 27 Editing text using the soft keys 2 0 28 Entering text using the USB keyboard 29 C
108. n e last name up to 24 characters e first name up to 24 characters phone numbers up to 31 characters To use the Personal Directory press the Directory key and select Personal Directory Note lf password control has been enabled enter your SCPW at the prompt To add an entry Add 1 Press the Add soft key Note f the message Directory is full appears delete one or more entries to add a new entry Additional phone features Done Cancel rrr tag rrr To edit an entry to Edit Leal 2 Use the dialpad to enter the name Press the Next soft key Use the dialpad to enter the phone number Choose one of the following Press the Done soft key to save the new entry Press the Cancel soft key to discard the new entry and return to the Add screen Press the Up Down navigation keys to scroll and highlight the desired entry Press the Edit soft key and perform your edits Additional phone features Done Cancel To delete an entry Confirm Cancel a a To search for an entry Choose one of the following Press the Done soft key to save the changes Press the Cancel soft key to return to the Personal Directory without saving your changes Press the Up Down navigation keys to scroll and highlight the entry Press the Delete soft key Choose one of the following Press the Confirm soft key to delete the entry Pr
109. n Handset and Handsfree mode To use handsfree dialing 1 Press the Handsfree key Handsfree 2 If aheadset is connected press the Headset key Headset Hy 3 Dial the number aaa aaa To discontinue a handsfree call Press the Goodbye key Goodbye Making a call To mute a handsfree call 1 Press the Mute key The LED indicator Mute flashes 2 Press the Mute key again to return to a Mute two way handsfree conversation To switch from handsfree to handset cs a Lift the handset T To switch from handset to handsfree 1 Press the Handsfree key Handsfree 2 Replace the handset ec a To use a headset 1 Connect the headset to the headset jack or the handset jack 2 Press the Headset key Headset Making a call To switch from handsfree to headset 1 Press the Headset key Headset Using the Directory applications You can make calls using the following Directory applications available on your Avaya 1120E IP Deskphone e Making a call using Corporate Directory on page 95 e Making a call using the Personal Directory on page 96 e Making a call using the Callers List on page 97 e Making a call using the Redial List on page 98 Making a call using Corporate Directory Note This feature is not available on all phones Contact your system administrator to find out if this feature is available for your use The Corporat
110. n SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL Third party terms This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning
111. n the above figures contact your system administrator for assistance Note You cannot connect multiple PCs directly to the PC port on the IP Deskphone Note The Avaya Phone VPN Configuration Wizard requires direct communication with the IP Deskphone on the network Ensure that your network allows devices to communicate with each other on the local network Some network equipment allows you to isolate devices from each other If you are unsure it is recommended that you temporarily connect your PC to the IP Deskphone to run the initial Avaya Phone VPN Configuration Wizard See Figure 8 QoS configuration recommendations Avaya recommends that you connect the PC to the IP Deskphones PC Ethernet Port as the IP Deskphone provides Quality of Service QoS on outbound traffic automatically If other PCs share the internet connection then Avaya recommends that you configure QoS for outbound traffic and prioritize the IP Deskphone traffic Typical QoS methods that are available are port based priority MAC Address based Priority and IP Address based Priority To configure QoS see your router documentation Virtual Private Network Installing and configuring VPN Use the following procedure to install and configure VPN on your IP Deskphone Note Depending on the version of software installed on your IP Deskphone you may need to upgrade the software on the IP Deskphone prior to configuring the VPN feature To install and configure
112. ncluding open source software distributed under third party agreements Third Party Components which contain terms regarding the rights to use certain portions of the Software Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the Documentation or on Avaya s website at http support avaya com Copyright You agree to the Third Party Terms for any such Third Party Components Note to Service Provider The Product may use Third Party Components that have Third Party Terms that do not allow hosting and may need to be independently licensed for such purpose Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of Toll Fraud associated with your system and that if Toll Fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Toll Fraud intervention If you suspect that you are being victimized by Toll Fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the Un
113. nd 60950 1 2003 Equipment Regulatory and safety information Other Safety Approvals IEC 60950 1 ITE equipment Safety Part 1 General requirements Other US Canada Hearing Aid Compatibility HAC as per FCC Part 68 This equipment complies with the CE Marking requirements C 4 EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration may be obtained from http support avaya com css appmanager public support or Avaya Inc 211 Mt Airy Road Basking Ridge NJ 07920 USA Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment Regulatory and safety information DenAn regulatory notice for Japan A Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power cord AC adaptors shipped with the equipment or specified by Avaya to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury A e ANGERS CRACK AFOLAT RE E RTD IL ERF APAJA nE OR BTMRICAMAN THES MA MERE EMEC RACAL ATG HE RUNAO MRE RAIS CMM OMERA KEORALCROCEMHVET MSA CHET TRO BRIS MO eel CSR ALGLY CCE LitER BRST OGWIE ECP
114. nd handset 1 Obtain a wideband handset 2 Unplug the handset supplied with the deskphone leaving the handset cord attached to the phone 3 Connect the handset cord to the wideband handset Replacing your narrowband headset with a wideband headset In order to take advantage of wideband audio you must replace the handset supplied with the deskphone with a wideband handset 1 Obtain a wideband headset 2 Unplug the handset supplied with the deskphone leaving the headset cord attached to the phone 3 Connect the headset cord to the wideband headset Connecting the components In order to use your headset you must configure your deskphone to recognize the headset For information on how to configure your deskphone to use the wideband headset see Changing 3 Headsets on page 84 Virtual Private Network Virtual Private Network A Virtual Private Network VPN is a network that uses a public network infrastructure such as the Internet to provide you with secure access to the private network of your organization The IP Deskphone VPN feature allows you to connect to your organization s private network from a public or remote network For example you can use your home public Internet connection to connect to your organization s private network This chapter describes the procedure to upgrade the software of your IP Deskphone if required and configure the VPN on your IP Deskphone An installation
115. ns Viewing telephone information The Set Info option displays the following phone specific information e General Info Set IP Info e Ethernet Info Server Info e Encryption Info To view IP Deskphone information press the Services key select Telephone Options and select Set Info Configuring Telephone Options To view IP Deskphone information 1 Press the Up Down navigation keys to scroll through the list to view the IP Deskphone information Cancel 2 Press the Cancel soft key to return to the Telephone Options menu Diagnostics The Diagnostics option displays the following phone specific information e Diag Tools Ping do Route Traces e EtherStats Speed Auto Neg CRC Errors Collision e IP Stats Packet Info e RUDP Stats Msg receive trans QOS Stats To view diagnostic information press the Services key select Telephone Options and select Diagnostics To view IP Deskphone information 1 Press the Up Down navigation keys to scroll through the list of diagnostic information Cancel 2 Press the Cancel soft key to return to the Telephone Options menu Configuring Telephone Options Configuring call log options Use the call log option to configure the following preferences Configuring the Callers List log on page 66 Configuring New Call Indication on page 67 Configuring Preferred Name Match on page 68 Configuring Area Code Setup on pa
116. nterface 212 V Viewing telephone information 79 Virtual Office 157 Virtual Office login 158 Virtual Office logout 163 Virtual Office on your Remote tele phone 160 Voice Call 147 voice mail soft keys 148 Volume adjustment 60 Volume control 16 Volume control bar 16
117. nue 24 hour time format hhmm A tone sounds to confirm your entered time Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is entered as 2145 Using Hospitality features 4 Press the Goodbye key To cancel an Automatic Wake Up call Lift the handset 2 Dial the Automatic Wake Up Quit FFC 3 Press the Goodbye key To verify the time for the Automatic Wake Up call Lift the handset Dial the Automatic Wake Up Verify FFC Dial the Automatic Wake Up time in a 24 hour time format hhmm If your query matches the preset time a confirmation tone sounds Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is 2145 Using Hospitality features 4 Press the Goodbye key Goodbye Activating Message Registration Use the Message Registration feature to read change or reset meters that log your hotel IP Deskphone calls To read meters MRK __ 1 Press the Message Registration key 2 Dial the room Directory Number DN MRK _ 3 Press the Message Registration key MRK _ 1 Press the Message Registration key 2 Dial the Directory Number DN 3 Dial the correct meter count Using Hospitality features 4 Press the key MRK __ 5 Press the Message Registration key To reset a meter to zero MRK __ 1 Press the Message Registration key aaa 2 Dial the room DN 3 Press the key MRK a 4
118. nvert UTF ConvertUTF License Copyright 2001 2004 Unicode Inc Disclaimer This source code is provided as is by Unicode Inc No claims are made as to fitness for any particular purpose No warranties of any kind are expressed or implied The recipient agrees to determine applicability of information provided If this file has been purchased on magnetic or optical media from Unicode Inc the sole remedy for any claim will be exchange of defective media within 90 days of receipt Limitations on Rights to Redistribute This Code Unicode Inc hereby grants the right to freely use the information supplied in this file in the creation of products supporting the Unicode Standard and to make copies of this file in any form for internal or external distribution as long as this notice remains attached END OF TERMS AND CONDITIONS Wchar functions The following component is licensed under wchar functions license Wchar functions Wchar functions License Copyright c 1990 1991 1993 The Regents of the University of California All rights reserved A Copyright c lt YEAR gt lt OWNER gt All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Third party terms Redistributions in binary f
119. ocate the provisioning files provided by your system administrator if the wizard was not able to locate the files 10 Click Next The Prepare Phone for Configuration window appears as shown in Figure 14 Virtual Private Network Figure 14 Prepare Phone for Configuration window Avaya Phone VPN Configuration Wizard 4 Prepare phone for configuration a aa aa Steps Prepare Phone for Configuration 1 Welcome amp language selection In this step you will set the phone to Listening Mode Make sure that the phone is ON 2 Equipment Setup Tt should display Avaya 3 Locate data files Locate and press the following keys in quick succession 5 Autodiscover phone 6 Configure phone Confirm the phone displays Quit Listening Mode 7 Confirmation amp finish Yes No Coa 11 12 13 Power on your IP Deskphone Note Depending on the current software version on the IP Deskphone Listening Mode may not be detected If your phone does not enter Listening Mode follow the steps below After you hear the chimes tune and the text Avaya appears on the IP Deskphone display screen quickly press the following keys in order oz Coe Co Mute Mute Verify that the IP Deskphone displays Listening Mode Note The IP Deskphone can take up to 60 seconds for Listening Mode to appear in the display area If the IP Deskphone displays Listening
120. ock your IP Deskphone C a 1 Lift the handset oon 2 Dial the Electronic Lock Deactivate aaa FFC aaa H 3 Dial your Station Control Password aaa aaa 4 Choose one of the following Goodbye Ifyou are dialing locally press the or Goodbye key Ifyou are dialing the FFC remotely dial your DN Talking with more than one person Talking with more than one person Use the following features to enable conversations between more than two people e Using the Call Join feature on page 127 Setting up a conference call on page 128 e Using Conferee Selectable Display on page 129 Using Group Call on page 130 Using the Call Join feature Use the Call Join feature to connect a call to a current active call This connection creates a conference between the two callers and yourself To connect a call on hold on a different line to your current call Conf 1 Press the Conference soft key 2 Press the line key that has the number of 2493 a the caller you want to connect to your current call Conf 3 Press the Conference soft key to join the person on hold to your conversation Talking with more than one person Setting up a conference call Use the Conference feature to set up a conference call for a maximum of three or six people including yourself The maximum number of people the conference feature supports depends on the configuration of your IP Deskphone
121. of the following Press the Override key Enter the Override FFC to initiate a Forced Camp on Note The person you called receives a tone and you receive a ring signal ora busy signal depending on the options chosen You are now camped on to the number you dialed Return the handset to the cradle When the person you called finishes the call your IP Deskphone automatically dials the number and both IP Deskphones ring Answering a call camped on to your extension When your IP Deskphone rings lift the handset Note You can program your IP Deskphone for either Camp on or Call Waiting but not both Additional call features Overriding a busy signal Use the Override feature to override a busy signal and interrupt another call To override a busy signal H 1 You receive a busy signal after dialing a HH phone number 2 Choose one of the following EnhOvr _ Press the Override key or Enter the Override FFC The people aaa in the targeted call receive a tone for HH approximately 1 second After aaa Override joins you to their call a short tone repeats every 16 seconds 3 To terminate the call press the Goodbye key Goodbye Using Privacy Release Use the Privacy Release feature to enable one or more people who share your DN to join a call Additional call features To use Privacy Release in an established state PrvRls Press the Privacy Release soft key du
122. oice mail soft keys are displayed that let you perform various actions for your messages The following soft keys are displayed Play Delete Call More Stop Conf Reply More Comp Forwrd Bye More Play Play the voice mail message Delete Delete the voice mail message Call Call the telephone number that left the voice mail message Display the next layer of soft keys Stop playing the voice mail message Conf Conference in another party to listen to the voice mail message Additional call features Reply Reply to the voice mail message Display the next layer of soft keys Compose a voice mail message Forwrd Forward the voice mail message to another telephone number Disconnect from the voice mail system Cycle back to the first layer of soft keys Voice mail soft keys are displayed e when you press the Messages Inbox key internal and external when you dial the voice mail access number manually internal only Additional phone features Additional phone features The following features are described in this section Using the Personal Directory on page 150 Using the Callers List on page 153 e Using the Redial List on page 155 e Using Virtual Office on page 157 Using Media Gateway 1000B on page 166 Using the Personal Directory Use the Personal Directory feature to create and store up to 100 directory entries A Personal Directory entry can contai
123. on Configuring Local Menu options 9 Certificate Information The system administrator can use the Certificate Information menu to view certificate information 10 DHCP Information The system administrator can use the DHCP Information menu to view license information 3 Network Configuration menu The Network Configuration tool displays information that was configured when the IP Deskphone was installed This tool is for system administrator use only You may need to access this menu to configure specific IP address information to meet the requirements of your network To configure an IP Deskphone for a static IP address 1 Press the Services key twice Enter the Admin password Select Network Configuration Scroll down to DHCP and ensure it is unchecked Enter the IP address in the Set IP field Enter the Net Mask in the Net Mask field Enter the Gateway in the Gateway field Enter DNS IPs if applicable Press Apply The phone reboots O 00 N O OY oP N To obtain an IP Address via DHCP 1 Press the Services key twice 2 Enter the Admin password 3 Select Network Configuration 4 Scroll down to DHCP and ensure it is checked Configuring Local Menu options 5 Press Apply The phone reboots 4 Lock Menu Your system administrator can use the lock menu tool to protect the Local Tools menu items from accidental or unwanted changes This tool is for administrator use only Making a
124. one of the following Select Cancel Press the Select soft key to save the format and return to the or rmm Telephone Options menu Press the Cancel soft key to keep existing configurations Accessing display diagnostics The Display diagnostics option tests the IP Deskphone display screen and indicator lights To access display diagnostics press the Services key select Telephone Options and select Display diagnostics To select Display diagnostics 1 Press the Up Down navigation keys to scroll through the list to view display capabilities Cancel 2 Press the Cancel soft key to return to the Telephone Options menu Choosing local dialpad tone The Local DialPad Tone option produces Dual Tone Multi Frequency DTMF sounds a single tone or no sound when you press a key on the Configuring Telephone Options dialpad To choose a local dialpad tone press the Services key select Telephone Options and select Local DialPad Tone To choose a local dialpad tone 1 Press the Up Down navigation keys to highlight one of the following dialpad tones None to disable all tones Short Click to enable a single tone for all keys DTMF to turn ona separate DTMF tone for each key 2 Choose one of the following Select Cancel Press the Select soft key to save the tone selection and return to the or Telephone Options menu Press the Cancel soft key to keep existing configuratio
125. one to display a message to indicate that a new incoming call was received The default configuration is On To configure new call indication press the Services key select Telephone Options and select Call Log Option To configure New Call Indication lt 1 Press the Up Down navigation keys to scroll and highlight the Log Mode 9 option 7 per 2 Press the Enter key lt z 3 Press the Up Down navigation keys to 4 gt scroll and highlight New Call Indication Configuring Telephone Options pa j 4 Press the Enter key 5 Press the Up Down navigation keys to scroll and highlight one of the following New call indication off New call indication on 6 Choose one of the following Select Cancel Press the Select soft key to save the or _ configuration Press the Cancel soft key to keep existing configurations Configuring Preferred Name Match You can configure your Avaya 1120E IP Deskphone to display the name of the caller as defined in your Personal Directory The default configuration is Off To configure Preferred Name Match press the Services key select Telephone Options and select Call Log Option To configure Preferred Name Match 1 Press the Up Down navigation keys to scroll and highlight Preferred Name Match 2 Press the Enter key Configuring Telephone Options lt T 3 Press the Up Down navigation keys to 4 gt scroll and highlight one of the foll
126. onnecting the components 0 000eeeeee 30 Before you begin TIET ere eres oer ere oe Bd Connecting the components of the phone 31 Replacing your narrowband handset with a wideband handset 36 Replacing your narrowband headset with a wideband headset 36 Virtual Private Network 02000 cece eee eee 38 Before you begin TT ee ions er EEE pe 98 Connecting your IP Deskphone 000 eae 39 QoS configuration recommendations 41 Installing and configuring VPN Mohamed ea eee 42 Configuring Telephone Options 57 Using the Telephone Options menu 0005 58 Adjusting the volume 0 00 cee eee enn eee 60 Adjusting the display screen contrast 61 Selecting a language 24654 ea5 diese tae ad eed ew eee 61 Selecting date and time format 62 Accessing display diagnostics 63 Choosing local dialpad tone 00 ee eae 63 Viewing telephone information ena Mais TETE 64 Hanoi E 264 e2N4 bsesd Seg WE ea eed Kadoa res 65 Configuring call log options 0 0c eee 66 Choosing ating ype ccccteccecebsieerangereamen 71 Enabling or disabling Call Timer 72 Enabling OnHook Default Path aradin tai a Changing feature key labelS 000005 73 Configuring the name display format 7
127. ons on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many pe
128. ools menu contains tools that are used to diagnose network problems This menu is for administrator use only 3 Ethernet Statistics The Ethernet Statistics tool is used to view reports about Ethernet operat ion This tool is for administrator use only Configuring Local Menu options 4 IP Network Statistics The IP Networks Statistics tool is used to view reports about network operation This tool is for administrator use only 5 USB Devices The USB devices tool provides information about Universal Serial Bus USB devices that connect to your phone Your Avaya 1120E IP Deskphone automatically detects USB devices when you connect them to the USB port in the back of the phone To check USB device information press the Services key twice to open the Local tools menu press the 2 key on the dialpad to select 2 Local Diagnostics and press the 5 key on the dialpad to select 5 USB Devices To check USB device information The screen displays information about connected devices Return 1 Press the Return soft key to return to the main display 6 Advanced Diag Tools The Advanced Diag Tools are available to the Avaya support organization to configure the auto recovery function and remote access 7 License Information The system administrator can use the License Information menu to view license information 8 VPN Information The system administrator can use the VPN Information menu to view VPN informati
129. ople have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Third party terms Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If
130. or marked with the symbol and thread the network cable through the channel If you are connecting your PC through the phone you require a second CAT5e cable Only one cable is included with the Avaya 1120E IP Deskphone package Install the Ethernet cable connecting the PC to the phone optional Connect one end of the PC Ethernet cable to your phone using the RJ 45 connector and thread it through the channel Connect the other end to the LAN connector on the back of your PC Install additional cables If applicable plug in optional USB devices Connect the Ethernet cable to the LAN Ethernet connection If you are using an AC power adapter plug the adapter into an AC outlet Connecting the components Figure 7 Cable routing tracks and mounting holes Method B Method A 8 Wall mount your phone optional Your Avaya 1120E IP Deskphone can be mounted either by Method A using the mounting holes on the bottom of the phone stand or Method B using a traditional style wall mount box with an RJ 45 connector and a 15 cm 6 inch RJ 45 cord not provided Complete steps 1 7 as needed before you wall mount your phone Method A Press the wall mount lever and pull the phone away from the stand as shown in Figure 5 on page 32 Using the stand cover the part you removed in step 1 mark the wall mount holes by pressing the bottom of the stand cover firmly against the wall in the location where you wish to install
131. orm must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the lt ORGANIZATION gt nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Libjpeg END OF TERMS AND CONDITIONS The following component is licensed under libjpeg license Libjpeg Libpeg License This software is copyright C 1991 1998 Thomas G Lane All Rights Reserved except as specified below Permission is hereby granted to use copy modify and distribute this software or portions thereof for any pur
132. out if this feature is available for your use Managing your Station Control Password SCPW Your Station Control Password SCPW enables the following security features e Electronic Lock to prevent others from making calls from your IP Deskphone e password protected IP Deskphone features for example Personal Directory Redial List and Callers List Your system administrator defines your initial SCPW Contact your system administrator for detailed information About the Avaya 1120E IP Deskphone To change your password SCPW Cw 1 Press the Services key Services 2 Press the Up Down navigation keys to scroll and highlight Password Admin 3 Press the Enter key eee 4 Use the dialpad to enter your password sae at the prompt 5 Press the Up Down navigation keys to scroll and highlight New Password 6 Press the Enter key Hy 7 Use the dialpad to enter the new pi password 8 Press the Enter key to accept the new password If you are locked out of your Avaya 1120E IP Deskphone or if you forget your SCPW contact your system administrator About the Avaya 1120E IP Deskphone Note The default configuration for Password Protection is off To turn Password Protection on or off Enter Yes No Ga o panel Done 1 Press the Directory key Press the Up Down navigation keys to scroll and highlight Change Protection Mode Use the dialpad to enter your password if P
133. owing gt Preferred name match on Preferred name match off 4 Choose one of the following Select Cancel Press the Select soft key to save the or configuration Press the Cancel soft key to keep existing configurations Configuring Area Code Setup Use the Area Code Setup menu to save up to three area codes When an incoming call arrives with an area code that matches one of the three stored area codes the incoming call number is reordered to display the phone number followed by the area code as opposed to the area code followed by the phone number This reordering is also performed when you scroll through your Callers List To configure area codes press the Services key select Telephone Options and select Call Log Option To configure default area codes maximum of three lt s 1 Press the Up Down navigation keys to scroll and highlight Area Code Setup f 2 Press the Enter key b Configuring Telephone Options 3 Press the Up Down navigation keys to scroll and highlight one of the following Area Code 1 Area Code 2 AreaCode 3 4 Press the Enter key 5 Use the dialpad to enter the number at H the prompt 6 Choose one of the following Select Cancel Press the Select soft key to save the or configuration Press the Cancel soft key to keep the existing configurations To edit area code display 1 Press the Up Down navigation keys to s
134. page 137 Using Call Page Connect to make an announcement on page 137 Using Centrex Exchange Line Switchhook Flash on page 138 Charging a call or charging a forced call on page 139 Using Enhanced Override on page 142 Using Forced Camp on on page 143 Overriding a busy signal on page 144 Using Privacy Release on page 144 Using Radio Page on page 145 Using Voice Call on page 147 Using voice mail soft keys on page 148 Using AutoDial Transfer Use the AutoDial Transfer feature to transmit digits through your AutoDial key to the Central Office after a Trunk Switchhook Flash You must be on a Central Office Exchange CO trunk call from or to a CO that offers Centrex or exchange line type features To use AutoDial Transfer when picking up an incoming trunk call CentrexSHF 1 Press the Centrex Switchhook Line Flash key and wait for an interrupted dial tone Additional call features AutoDial 2 Press the AutoDial key to call the number desired 3 Press the Goodbye key to end the call Goodbye Using the Buzz feature Use the Buzz feature to notify another person of a call a visitor ora request Two IP Deskphones that are linked together enable one person to signal the other The person signaled hears a buzz To buzz the IP Deskphone linked to your IP Deskphone Press the Buzz key The IP Deskphone Buzz linked to your IP Deskphone buzzes as lon
135. phone model to the next your Office Avaya 1120E IP Deskphone display is different on each Remote phone Figure 27 shows an Avaya 1120E IP Deskphone logged in as a Remote phone to an Avaya 1120E IP Deskphone Office phone All the features appear as they do on your Office Avaya 1120E IP Deskphone Figure 27 Logged in to an Avaya 1120E IP Deskphone 47678 42888 User 45645 Conf Trans Forward More Figure 28 shows an Avaya 1140E IP Deskphone logged in as a Remote phone to an Avaya 1120E IP Deskphone Office phone Fewer display lines are available on the Avaya 1120E IP Deskphone so the display provides less information Additional phone features Figure 28 Logged in to an Avaya 1120E IP Deskphone using an Avaya 1140E IP Deskphone 41798 44759 45645 amp 09 16 2 32pm Avaya User 45645 Conf Forward More Figure 29 shows an IP Softphone 2050 logged in as a Remote phone to an Avaya 1120E IP Deskphone Office phone In this case the information display is arranged in a different fashion but all the information is visible at one time Figure 29 Logged in to an Avaya 1120E IP Deskphone using an Avaya 2050 IP Softphone Additional phone features Using Virtual Office on your Office IP Deskphone Figure 30 shows the Avaya 1120E IP Deskphone display when the phone is logged out due to remote access Figure 30 Office phone displays the message Logged Out i Logged Out Virtual
136. phone to initiate the provisioning session that configures the IP Deskphone Virtual Private Network Figure 21 Configure phone window Avaya Phone VPN Configuration Wizard X Steps Configure phone Click the Configure Phone button to start configuring 1 Welcome amp language selection your pt 2 Equipment Setup paces 4 Prepare phone for configuration Phone configuration complete 5 Autodiscover phone OM DR AMAA DNDNRAAMM AND RADOUNNND ENED 100 6 Configure phone 7 Confirmation amp finish The progress bar displays the percent complete of the provisioning file transfer Configuring phone is displayed during the file transfer 18 When Phone configuration complete is displayed click Next The Confirmation amp Finish window appears See Figure 22 Virtual Private Network Figure 22 Confirmation amp Finish window Avaya Phone VPN Configuration Wizard Steps Confirmation amp Finish To ensure that the phone has been successfuly configured 1 Welcome amp language selection heck for the following indicators 2 ET SOUS Look for basic information on the phone screen such as 3 Locate data files oat 4 Prepare phone for configuration A OR 5 Autodiscover phone Lift the handset and listen for dial tone 6 Configure phone If the phone is not successfuly configured repeat the steps in this wizard 7 Confirmation amp finish
137. pose without fee subject to these conditions 1 If any part of the source code for this software is distributed then this README file must be included with this copyright and no warranty notice unaltered and any additions deletions or changes to the original files must be clearly indicated in accompanying documentation Third party terms 2 If only executable code is distributed then the accompanying documentation must state that this software is based in part on the work of the Independent JPEG Group 3 Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences the authors accept NO LIABILITY for damages of any kind These conditions apply to any software derived from or based on the IJG code not just to the unmodified library If you use our work you ought to acknowledge us Permission is NOT granted for the use of any IJG author s name or company name in advertising or publicity relating to this software or products derived from it This software may be referred to only as the Independent JPEG Group s software We specifically permit and encourage the use of this software as the basis of commercial products provided that all warranty or liability claims are assumed by the product vendor END OF TERMS AND CONDITIONS Terms you should know Terms you should know Avaya Communication Server 1000 Your office communication system
138. required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights Third party terms to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the
139. ries Expansion Module connector to this port can cause damage to the phone Connecting the components Before you begin CAUTION Damage to Equipment Do not plug your Avaya 1120E IP Deskphone into a regular phone jack This results in severe damage to the IP Deskphone Consult your system administrator to ensure that you plug your phone into a 10 100 1000BaseT Ethernet jack CAUTION Your Avaya 1120E IP Deskphone is designed for use in an indoor environment only Connecting the components of the phone WARNING Your Avaya 1120E IP Deskphone is shipped with the base locked in position To avoid damaging your phone press the wall mount lever located just under the Handsfree key as indicated in Figure 5 on page 32 to release the base and pull it away from the phone Connecting the components Figure 5 Release the Avaya 1120E IP Deskphone from the stand Wall mount lever Tilt lever Use the following steps to connect the components of your phone Connecting the components 1 Remove the stand cover Pull upward on the center catch as indicated in Figure 6 on page 33 and remove the stand cover The cable routing tracks are now accessible Figure 6 Remove the stand cover Tilt lever button Center Catch 2 Connect the global power supply optional Connect the global power supply to the AC adapter jack in the bottom of the phone Forma small bend in the cable and then thread
140. ring a Le call People can join the call by pressing the shared number DN key on their IP Deskphone Multiple Appearance DN feature Using Radio Page Use the Radio Page feature to page a person and stay on the line until they answer The paged person answers the call after entering a special Page Meet me code from any IP Deskphone To use Automatic Preselection Meet me page Cn a 1 Lift the handset one 2 Dial the Radio Paging Access FFC aua The paging tone sounds two beeps man followed by a dial tone HE 3 Dial the number of the party you want to nue page After dialing the ringback tone sounds Note The paged person can use any IP Deskphone to enter a Radio Paging Answer FFC plus their own DN number Additional call features 4 lf your call goes unanswered for a preset time period and a 15 second high Goodbye pitched tone sounds followed by silence or press the Goodbye key or replace the handset E a To use Automatic Post selection The called party is either busy on the IP Deskphone or away from their desk To page the called party you do not need to redial the number of the called party RadPag 1 Press the Radio Page soft key A special dial tone sounds een 2 Dial the Radio Paging Access FFC aaa The ringback tone sounds aaa Note The paged person can use any IP Deskphone to enter a Radio Paging Answer FFC plus their own DN number 3 If your call goes unansw
141. rmission to use copy modify and distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FORA PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS INNO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Except as contained in this notice the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other Third party terms dealings in this Software without prior written authorization of the copyright holder END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license Libpng 1 2 37 June 4 2009 Libpng License This copy of the libpng notices is provided for your convenience In case of any discrepancy between this copy and the notices in the file png h that is included in the libpng distribution the latter shall prevail COPYRIGHT NOTICE DISCLAIMER and LICENSE If you modify libpng you may insert additional notices immediately following this sentence libpng versions
142. s Lamp indicator An LCD or an LED that indicates a data message contact or feature status by a flash wink steady on or off Fixed key The hard labeled keys on your telephone Flexible Feature Codes FFC Specialized codes entered using the dialpad that enable features for example Ring Again Goodbye key A fixed key used to end an active call Indicator An LCD or an LED that indicates the status of a feature by the flash wink steady on or off Information display Any display of call activity lists prompts and status of calls On your Avaya 1120E IP Deskphone this information area is one line of text and symbols If a text message exceeds this area a scroll arrow icon indicates that you must use the scroll keys to view the remaining text Terms you should know Information line A one line by 24 character area that displays date and time or application information Interrupted dial tone A broken or pulsed dial tone that sounds when you access some features on your telephone Message Inbox A fixed key on your Avaya 1120E IP Deskphone that connects to your voice messaging system when the key is pressed Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen Off hook Any line selected to make a call or receive an incoming call The term off hook is applied when a the end user lifts up the handset b the end user presses a line key c th
143. s of beeps The Avaya 1120 IP Deskphone supports the following special messages e text a single line of text displays If the message is too long for the display the message is truncated you see an ellipsis and you cannot see the rest of the message e audio an audio message streams to the telephone When an audio message starts the Interrupt Screen displays While the audio message plays you can switch to your handset or headset to listen to the message Depending on the priority of the message the message can barge in during an active telephone call during an incoming call alert or when another message is playing About the Avaya 1120E IP Deskphone You can also cancel the audio using the following methods e if listening on the speaker pressing the Handsfree key e if listening on the handset placing the handset on hook e if listening on the headset pressing the Headset key e by pressing the Cancel soft key by pressing any Line or Feature key Security features The following security features are available on your Avaya 1120E IP Deskphone e Using Encrypted Calling e Managing your Station Control Password SCPW Using Encrypted Calling Your Avaya 1120E IP Deskphone supports secure communication using SRTP media encryption If the feature is enabled a security icon fa is displayed on the screen when your call is secured using SRTP media encryption Contact your system administrator to find
144. s pressed the IP Deskphone logs out of Virtual Office Emergency calls on your Remote IP Deskphone If you make an emergency call while logged in to Virtual Office on a Remote IP Deskphone the call is placed to the local emergency service not to your home office emergency service Additional phone features Note Some IP Deskphones are configured as Virtual Office only telephones and have no assigned DN However these IP Deskphones can still be used to make emergency calls Emergency Calls only is displayed on the IP Deskphone display when not logged in to Virtual Office When the phone goes off hook dial tone is available for emergency calls only All other calls are restricted Troubleshooting Virtual Office Virtual Office can display error messages on screen Table 10 lists error messages and describes actions to correct the causes Table 10 Troubleshooting Virtual Office Part 1 of 3 Displayed Message Probable Cause Actions Busy try again Remote IP Wait for remote IP Deskphone is active Deskphone to not idle become idle and try again ACD is logged in Log out ACD IP Deskphone before Virtual Office from another IP Deskphone Make Set Busy is Configure Make Set inactive on ACD IP Busy active on ACD Deskphone IP Deskphone Invalid ID 1 Incorrect User ID Enter correct User ID entered User ID is not in Notify system Gatekeeper administrator database Invalid ID 2 Incorrect User
145. s shown in Figure 18 This is the IP Address of your PC running the Wizard tool Use the IP Deskphone keypad to enter the Provision or TFTP IP address of the provisioning server Virtual Private Network Note To enter a dot period when entering an IP address using the IP Deskphone keypad press the 1 key repeatedly or you can double press the asterisk key Figure 18 Prepare Phone for Configuration Input Provisioning Server IP address window Avaya Phone VPN Configuration Wizard i n gt ae i Steps Prepare Phone for Configuration 1 Welcome amp language selection Input provisioning server IP address Select item Provision TFTP IP 2 Equipment Setup Use the phone keypad to input your IP address as it 3 Locate data files appears below 4 Prepare phone for configuration Aaroa Press the softkey on the e to start firmware 5 Autodiscover phone riser we hac phon 6 Configure phone Updating firmware ELELELELLE LLL 40 7 Confirmation amp finish Wait for your phone to restart before going to the next step Cancel OR If you cannot locate the Provisioning Server address contact your network administrator to obtain the IP address and follow the administrator instructions Click No to return to the Prepare Phone for Configuration window shown in Figure 16 g To reset the IP Deskphone and begin the software update press the Apply amp Reset k
146. skphone To use Virtual Office you need your DN and preconfigured Station Control Password SCPW You must activate Virtual Office on your Office phone before you can connect to it from a Remote phone See Logging in to Virtual Office on page 158 Note Consult your system administrator to verify if the Virtual Office feature is available for your use You can use an IP Deskphone as a Remote phone to connect to your Avaya 1120E IP Deskphone even if it is a different IP Deskphone model Table 9 shows the IP Deskphones on which you can use Virtual Office to connect to your Avaya 1120E IP Deskphone Table 9 Virtual Office connection availability IP Deskphone model Possible to log in to the 1120E Avaya 1110 IP Deskphone Yes with restrictions Avaya 1120E IP Deskphone Yes Avaya 1140E IP Deskphone Yes Avaya 1150E IP Deskphone No Avaya 1165E IP Deskphone Yes IP Phone 2001 Yes with restrictions IP Phone 2002 Yes IP Phone 2004 Yes Additional phone features Table 9 Virtual Office connection availability IP Deskphone model Possible to log in to the 1120E Avaya 2007 IP Deskphone Yes Avaya 2033 IP Conference Yes with restrictions Phone Avaya 2050 IP Softphone Yes with restrictions Note 1 When logged into an Avaya 1120E IP Deskphone or an Avaya 2050 IP Softphone using Virtual Office feature keys 4 and 5 and the Shift key are not available to the Avaya 1120E I
147. t Busy 133 Malicious Call Trace 115 Media Gateway 1000B 166 Meet me page 145 Message Inbox key 19 Message key 210 Message Registration 172 Message waiting indicator 212 More key 15 N Navigation keys 17 210 New Call indication 67 Normal mode 166 O Off hook 210 Off hook dialing 92 Onhook Default Path 73 On hook dialing 92 Override a busy signal 144 P Paging tone 210 Personal Directory 96 Place a call on hold 108 Predial feature 99 Preferred Name Match 68 Privacy Release 144 Q Quit Stop key 18 R Radio Page 145 Redial List 98 Regulatory and safety information 184 Remote Call Forward 123 Resume Normal Mode 167 Ring Again 102 Ring type 73 Ringback ring tone 210 Room Status 175 S Secure your telephone 125 Security features 24 Selecting a language 61 Selecting date time format 62 Self labeled line programmable feature keys 15 Services key 20 210 Shared Directory Numbers 211 Shift Outbox key 18 Special dial tone 211 Special Prefix code SPRE 211 Speed Call 104 SRTP media encryption 24 Station Control Password SCPW 24 211 change your password 25 turn Password Protection on or off 26 Status Messages 211 Switchhook 211 System or Switch 211 System Speed Call 105 T Telephone controls 15 Telephone display 22 Telephone information 79 Telephone Options 58 Test Local Mode 167 Timed Reminder Recall 110 Transfer a call 109 U USB keyboard function keys 29 User I
148. t of the authorized activation or authorized usage level solely for the purpose specified in the Documentation and solely as embedded in for execution on or in the event the applicable Documentation permits installation on non Avaya equipment for communication with Avaya equipment Charges for Heritage Nortel Software may be based on extent of activation or use authorized as specified in an order or invoice Copyright Except where expressly stated otherwise no use should be made of materials on this site the Documentation Software or hardware provided by Avaya All content on this site the documentation and the Product provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software unless expressly authorized by Avaya Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third party components Third Party Components mean certain software programs or portions thereof included in the Software that may contain software i
149. ted you must enter a password SCPW to change the feature key label If you enter an incorrect password an error message is displayed If you enter an incorrect password more than three times the password functionality is locked Contact your system administrator to unlock the password Note lf a feature key is configured as an auto dial key the label does not change if the auto dial key configuration changes To rename the labels 3 Home 4 naa 5 EE aaa 6 Select Cancel or To restore the default labels Press the Enter key Press the feature key that you are changing Note If you enter a prime DN key an error message appears Enter the new information for the feature key label To enter special characters press the Up navigation key For information about entering text refer to Entering text using the dialpad on page 27 Choose one of the following Press the Select soft key to save the changes and return to the Telephone Options menu Press the Cancel soft key to keep existing configurations Configuring Telephone Options To restore default labels press the Services key select Telephone Options and select Change feature key labels e 7 Press the Enter key lt 8 Use the Up Down navigation keys to 4 a scroll and highlight one of the following gt a Restore all key labels Press the Yes soft key to change all feature keys to default values b Restor
150. ternal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN Calls originating outside your IP Deskphone system still ring at your IP Deskphone Current incoming calls cannot be forwarded To forward internal calls IntForward ___ 1 Choose one of the following Se Press the Internal Call Forward key aaa C a Liftthe handset and enter the aaa Internal Call Forward Activate FFC H4 2 Dial the DN to which you are forwarding uua your internal calls IntForward J 3 Press the Internal Call Forward key While away from your desk To deactivate Internal Call Forward IntForward deh _ or Cpe Hi Choose one of the following Press the Internal Call Forward key and press the Cancel soft key Lift the handset and enter the Internal Call Forward Deactivate FFC To reinstate Call Forward to the same number IntForward ___ IntForward __ Press the Internal Call Forward key twice Using Remote Call Forward Use the Remote Call Forward feature from any phone other than your own to forward calls to any IP Deskphone To activate Remote Call Forward Cr d 1 Lift the handset If you are calling from an IP Deskphone outside the system dial your direct system access number and wait for the dial tone Dial the Remote Call Forward Activate FFC to activate the feature While away from your desk H 4
151. the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL
152. the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the University of California Berkeley and its contributors 4 Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission At THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ku END OF TERMS AND CONDITIONS ConvertUTF The following component is licensed under convert UTF license Third party terms Co
153. w you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise t
154. xt labels In this document text in parentheses indicates the labels that appear on the key caps for example Services Table 1 Telephone controls 1 Qa gt Fwd More agi 2433 GrpCI amp Context sensitive soft keys are located below the display area The LCD label above each key changes based on the active feature When a triangle appears before a soft key label the feature is active Press the More key to access the next layer of context sensitive soft keys self labeled The keys on either side of the LCD display area are self labeled line programmable feature keys with labels on the LCD These keys also function as line DN keys A steady LCD light beside a line DN key indicates that the line is active A flashing LCD light indicates the line is on hold or the feature is being programmed A steady LCD light beside a feature key indicates that the feature is active A flashing LCD light indicates that the feature is being programmed eeM Wo lume Mute T Pn Handsfree About the Avaya 1120E IP Deskphone Use the Volume control buttons to adjust the volume of the ringer handset headset speaker and the Handsfree feature Press the top button to increase the volume and press the bottom button to decrease volume Your Mute key functionality is enabled or disabled by your system administrator Contact your system administrator to determine i
155. y discover connected phones 2 Equipment Setup Press to search for connected phones 3 Locate data files 4 Prepare phone for configuration Searching for connected phones 5 Autodiscover phone COO 30 6 Configure phone 7 Confirmation amp finish 16 Click Next If more than one connected IP Deskphone was discovered the Autodiscover Phone More than one phone was discovered window appears See Figure 20 Virtual Private Network Figure 20 Autodiscover Phone more than one phone was discovered window Avaya Phone VPN Configuration Wizard Steps Autodiscover Phone 1 Welcome amp language selection More than one phone phone was discovered f Each phone has a MAC address which is located on 2 Equipment Setup a label on the back of your phone 3 Locate data files Label example with MAC address 4 Prepare phone for configuration EXAMPLE1234 I N rn S Atadecoeeshone mac EXAMPLEODI2 00 N1235 HEE 6 Configure phone eed AKONDI OUI 7 Confirmation amp finish Select the phone you wish to configure Select one x Back Next a Obtain the MAC address of the IP Deskphone for which you are configuring the VPN The MAC address is printed on a label located on the back of the IP Deskphone b Select the IP Deskphone to configure from the drop down list c Click Next 17 When the Configure phone window appears as shown in Figure 21 click Configure
156. y from your desk While away from your desk You can use the following features when you are away from your desk e Using Call Forward on page 120 e Using Internal Call Forward on page 122 e Using Remote Call Forward on page 123 Securing your IP Deskphone on page 125 Using Call Forward Use the Call Forward feature to direct incoming calls to ring on another line DN If the IP Deskphone is ringing the call cannot be forwarded To forward your calls or change the forward number 1 Choose one of the following Press the Forward soft key Lift the handset and enter the Call Forward All Calls Activate FFC T a ae 2 Dial the DN where you want to forward aaa your Calls aaa Fwd 3 Press the Forward soft key To see the number to which calls are being forwarded press the Forward soft key A message box with the target number is displayed as seen in Figure 24 on page 121 While away from your desk Figure 24 Call Forward display Press OK to return to the idle screen or press Cancel to cancel Call Forwarding To deactivate Call Forward Fwd Choose one of the following Press the Forward soft key and press the Cancel soft key T e Lift the handset and enter the Call Forward All Calls Deactivate FFC While away from your desk To reinstate Call Forward to the same number Press the Forward soft key twice Fwd Fwd a i Using In
157. y programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License END OF TERMS AND CONDITIONS Third party terms OpenSSL The following component is licensed under OpenSSL license OpenSSL 0 9 7b OpenSSL License Copyright c 1998 2008 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org

Avaya 1120E User Guide

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