Avaya 1110 User Guide
Contents
1. NN40050 117 Regulatory and safety information 9 Table 2 EMC compliance Jurisdiction Standard Description European EN 55022 Class A Emissions Information technology Community eguipment Radio disturbance EN 55024 Information technology eguipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment Reorient or relocate the r2. Telephone controls In some geographic regions the Avaya 1110 IP Deskphone is offered with key caps that have English text labels Text in parentheses indicates labels appearing on the key caps for example Services Expand to PC Goodbye AVAYA Soft keys are located below the display area The LCD label above each key changes based on the active feature Use the Volume control buttons to adjust the volume of the ringer handset headset speaker and the Handsfree feature Press the top button to increase the volume and press the bottom button to decrease volume Use the Navigation keys to scroll through menus and lists that appear on the LCD screen The outer part of this key cluster rocks for up down left and right movements The center button is an Enter key Use the Enter key at the center of the Navigation key cluster to confirm menu selections In most menus you can use the Enter key instead of the Select soft key Use the Line DN key programmable memory button to access the single line and activate on hook dialing No status icon or LED is provided Press the Hold key to put an active call on hold Tap the flashing line DN soft key to return to the caller on hold Use the Expand to PC key to access external server applications where supported Use the Goodbye key to terminate an active call When a message is waiting the red Visual Alerter Message Waiting indicator flashes Also whe
3. 0 0 0 0 0 0 ccc eee 13 Getting technical support from the Avaya Web Site 13 NM er SN N AA 15 ADULT ae e EE aA NN RR TSA T EET TT 15 AUO DRS FSR eee eta IKI DKK E e E PR ARES 15 PMA sie E Seaside Mt AA de tne eed T E eek EE T EE Sees She 15 Symbols and conventions used in this guide Wi 16 Related PUDICSUONS ss ss chit ee ERE REARS RE PA BEA ERAS OE BERS RE ES 16 Lg pg 2 7782 1 5 1 La asso eins eevee una ces Mel ence ae AAA Ba AA ab aa 17 Bang TOOLS od Medan teier erinra UNA KAN PN use eee auld 17 Telephone CONC 4 s 0 KBR Dn KRS oe Rha ARA Se EU BU EN 19 Telephone doP scar 355 avd Aberdeen ke see RR RR Ben KA ERS 20 Local TOOIS anna enakan ee en ba nba oem Rew aa 20 Preferences MEMU Lana Da banana MU KE RK Waah HA BOR BAR BA BN KE O ee NBA 21 Local DISONOSNOS ITE et nana RR RN DR ENS KEK ERA 21 Network CONGU e e rai LEE Ik ded ERE SE oes DES REK BERES SEE ESS SEER 22 Eee 55 an KERNE E Tn Pa SES er en na PN ede Me MN an ane 22 Configuring the telephone settings sssssssser rss seen rr rr rr rna 23 Server based features o gt sms see ee ee a RER EERE CE RR REE 24 Setting he language a sc ba nn al Kanan ak WARNA LM eee ae BL am L 24 Seng Mie TING YPE oh arenan re or Ern a ORA tose TE en aay 25 Viewing and editing the call log ion 25 MR OR en bo cena hin a Seed Gok on ee SS Be ee ae 25 Using the handset sisi cde cn so en cai ee en ben ies 27 MER ACAll 2c
4. Press to save the selection or Cancel to leave the menu without saving the selection Changes are saved automatically Server based features For more information about the server based features available on your telephone and how to use them refer to the telephone features guide for your system Setting the language Select the language for the server based features available on your phone Choose one of the following three options e Press Feature 501 Select the Alternate Language for the telephone display e Press Feature 502 Select the Alternate Language 2 for the telephone display e Press Feature 503 Select the Alternate Language 3 for the telephone display The display language of the Local Tools menu is selected using the Language feature in the Local tools section NN40050 117 Chapter 3 Configuring the telephone settings 25 Setting the ring type 1 Press Feature 6 2 To hear the different ring types press 1 2 3 4 or Next 3 To set the ring type press OK Viewing and editing the call log 1 Press Feature 812 2 To scroll through and edit the call log use the navigation keys Note Contact your system administrator to activate the call log feature Time offset When your Avaya 1110 IP Deskphone is located in a different time zone than your system the display shows the system time instead of the local time Use the Time Offset feature to adjust the time that appears on the display Bef
5. AVAYA Avaya 1110 IP Deskphone User Guide Avaya Business Communications Manager Document Status Standard Document Number NN40050 117 Document Version 02 02 Date May 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described
6. 60950 1 03 ITE equipment Safety Part 1 General requirements European EN 60950 1 A11 ITE equipment Safety Part 1 Community General requirements Australia New AS NZS Safety of Information Technology Zealand 60950 1 2003 Equipment Other US Canada Hearing Aid Compatibility HAC as per FCC Part 68 This equipment complies with the CE Marking requirements EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration may be obtained from Avaya GmbH address Ingolstaedter Strasse 14 18 80807 Munich Germany NN40050 117 Regulatory and safety information 11 DenAn regulatory notice for Japan AN Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power cord AC adaptors shipped with the equipment or specified by Avaya to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury AN se ARMERET BATA 6 UFO TETEK ES TTL BRAK ACT GT SE DAA kW Walah CHVETF ata ETS STEDE AE CRATES Ada HERA OM ME CRASS CME PHF R KKOMACZSECEMHVET MBSNCHVET HERO BRAK EHO WEI KE RL LK ESL LIEB BRE FORWIEC KOPAERGE AS HMORALEGZSECEMH
7. This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warnings This is a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone To prevent radio interference to the licensed service this device must be operated indoors only and should be kept away from windows to provide maximum shielding IDEEN PRM S SRE MRS VCCI DEELEIK TA BRR TRE CT Ed re OBATSUO LAS AMELTIETA ID FEEDS FT ITF LEV a VRE LL CANS Le REMEI TI Dd V WAS CHES CIEL WR RW LTR SV ET Avaya 1110 IP Deskphone User Guide Regulatory and safety information Table 1 lists EMC compliance for various jurisdictions Table 1 EMC compliance Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions FCC Rules for Radio Part 15 Frequency Devices Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia New AS NZS 3548 Class B Emissions Information technology Zealand CISPR 22 equip
8. WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS s
9. alerts you to important information Tip Alerts you to additional information that can help you perform a task Security note Indicates a point of system security where a default should be changed or where the administrator needs to make a decision about the level of security reguired for the system Related publications Related publications are listed below To locate specific information you can refer to the master index for the documentation suite for your system Avaya 1120E IP Deskphone User Guide NN40050 104 Avaya 1140E IP Deskphone User Guide NN40050 105 NN40050 117 17 Chapter 2 Introduction The Avaya 1110 IP Deskphone brings voice and data to the desktop by connecting directly to a local area network LAN connection The Avaya 1110 IP Deskphone does not support the Expansion Module for Avaya 1100 Series IP Deskphones Some features described in this guide are not available on all telephones Consult your system administrator to verify which features are available for your use In this guide soft key labels appear directly above the soft keys Basic features Your Avaya 1110 IP Deskphone has the following features four soft keys Note Some Avaya 1110 IP Deskphone phones are not configured to support soft key functionality Consult your system administrator pixel based LCD display backlit with adjustable contrast speaker for on hook dialing and listening volume co
10. 1110 IP Deskphone User Guide 28 Chapter 4 Using the handset Answering a call while on an active call To place the active call on hold press a Press the line button of the incoming call To terminate the call press ze To retrieve the held call press fa BB OO N HH Placing a call on hold 1 While on a call press km 2 Toretrieve a held call press Ha Accessing Voice Mail Lift the handset To access your voice mail press D Log in with your voice mail password Press OK or RETRY A OO N Programming buttons Your system administrator assigns the two programmable buttons as line intercom or memory buttons For more information see your system administrator Memory buttons are not assigned as line buttons Memory buttons store internal and external phone numbers or features to give you one touch dialing or feature activation You can program a memory button with a new phone number or feature Programming a memory button for external autodial Press Feature 1 Press an available memory button Dial the external phone number including the prefix and area code if applicable A OO N Press OK to store the phone number NN40050 117 Chapter 4 Using the handset 29 Programming a memory button for internal autodial 1 Press Feature 2 2 Press a memory button 3 Dial the extension number 4 Press OK to store the extension number Programming a memory button for a
11. 23 Seting TRI CGS OPTS Bln aa Ka Ba 23 Selecting the handset language ooo oWooWoW oo WWW WWW Woo Woo 23 Backigit TIME DOE et amanah mann 24 Making an external call using line keys o ooWoco oo omommcooccomaaaan ar Making a internal call using line Kevin mas kasam salaman 27 Being ese nam ea an oer a renee nee er Petr rete ee reer DES Na enak 27 Answering a call while on an active Gale samaan 28 Ag SA OT e e cise A E T E T Ga SERRA ENES BER EKA SNN PASAR BN 28 Aogessing VOICE Malk ee eka nasa 28 Programming a memory button for external autodial ooooooWoWo oo 28 Programming a memory button for internal autodial oooooooooWo WoW 29 Programming a memory button for a feature oom 29 Erasing a memory BUMS Lacak aa kaka blm 29 Avaya 1110 IP Deskphone User Guide 4 Task List NN40050 117 Contents 5 Contents COMGING 4 94 604 iriser renier e ak aa RJ 5 Regulatory and safety information occocococoo 7 INET E EET ET ATE NR TOME ND KE E BU DEK SRS EO ERS 8 CMI ian cha ai en an On lr Ree OR eRe Rae ve E IE TTET E T TT 10 DenAn regulatory notice for Japan ii 11 Customer SEIVIGE ooo oo coco coc coco oWo Wo oo ooooXWoooo WooXWo Wo Woo 13 Ke Pn er Pn an na AETI NN Sa 13 Getting technical documentation ii 13 Getting produci HANNO ee csi sons see Ra unak tee eee ode deeds 13 Getting help from a distributor or reseller
12. VET Avaya 1110 IP Deskphone User Guide 12 Regulatory and safety information NN40050 117 13 Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides Go to www avaya com or go to one of the pages listed in the following sections Navigation e Getting technical documentation on page 13 e Getting product training on page 13 e Getting help from a distributor or reseller on page 13 e Getting technical support from the Avaya Web site on page 13 Getting technical documentation To download and print selected technical publications and release notes directly from the Internet go to www avaya com support Getting product training Ongoing product training is available For more information or to register you can access the Web site at www avaya com support From this Web site you can locate the Training contacts link on the left hand navigation pane Getting help from a distributor or reseller If you purchased a service contract for your Avaya product from a distributor or authorized reseller contact the technical support staff for that distributor or reseller for assistance Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www avaya com support Avaya 1110 IP Deskphone User Guide 14 Cus
13. cares ne weed Re TREE DRESS ERR KR RE RE BE SE S ER 27 Progamming buttons ss ses dunt eee ser Se LI teens makes eae 28 Avaya 1110 IP Deskphone User Guide 6 Contents NN40050 117 Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Note Do not make changes or modifications that are not expressly approved by Avaya Any such changes can void your authority to operate the equipment
14. eceiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Note The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Warnings This is a Class A product In a domestic environment this product can cause radio interference in which case the user must take adequate measures Avaya 1110 IP Deskphone User Guide 10 Regulatory and safety information e Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device e Privacy of communications may not be ensured when using this telephone e To prevent radio interference to the licensed service this device must be operated indoors only and should be kept away from windows to provide maximum shielding Table 3 Safety standards Jurisdiction Standard Description United States UL 60950 1 ITE equipment Safety Part 1 General requirements Canada CSA
15. feature Press Feature 3 Press a memory button Press Feature and enter the feature code PF OO N Press OK to store the feature code Erasing a memory buttons 1 Press Feature 1 2 Press a memory button 3 Press OK to erase the phone number saved on the button Avaya 1110 IP Deskphone User Guide 30 Chapter 4 Using the handset NN40050 117
16. ment Radio disturbance European EN 55022 Class B Emissions Information technology Community equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16A J apan VCCI Regulations for voluntary control measures Other Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment This equipment complies with the CE Marking requirements Cc EU Countries This device complies with the essential requirements and other relevant provisions of EMC and LVD directives A copy of the Declaration may be obtained from http www avaya com products announcements eumrdc index html or Avaya GmbH address Ingolstaedter Strasse 14 18 80807 Munich Germany Table 2 lists EMC compliance for various jurisdictions Table 2 EMC compliance Jurisdiction Standard Description United FCC CFR 47 Class A Emissions FCC Rules for Radio States Part15 Frequency Devices see Notes 1 and 2 Canada ICES 003 Class A Emissions Interference C ausing Equipment Standard Digital Apparatus Australia AS NZS 3548 Class A Emissions Information technology New CISPR 22 equipment Radio disturbance Zealand
17. n the ringer sounds this indicator flashes Avaya 1110 IP Deskphone User Guide 20 Chapter 2 Introduction Services Lx Services Lx Services Message Inbox Telephone display When your Avaya 1110 IP Deskphone firmware is being updated the blue Feature Status Lamp indicator flashes To find out if additional features are supported on your phone contact your administrator Press the Services key programmable memory button to access the scrollable Feature Display menu FEATURE 900 including the hot desking feature Press the Services key twice to access the Local Tools menu and use the navigation keys to access the following items 1 Preferences 2 Local Diagnostics 3 Network Configuration 4 Lock Menu Your system administrator can establish a password for the Local Tools menu If you attempt to access the menu and a password prompt appears contact your system administrator Press the Message Inbox key programmable memory button to open your CallPilot mailbox For more information about mailbox options refer to your Avaya CallPilot Quick Reference Card Your Avaya 1110 IP Deskphone LCD has two display areas e The upper display area contains single line information for items such as caller number caller name feature prompt string user entered digits date and time and telephone details e The lower display area provides labels for the four soft keys Local Tools Many of
18. ntrol keys for adjusting ringer speaker and handset volume two call processing non programmable keys Hold Goodbye four specialized feature keys Services Message Inbox Expand to PC Line built in 10 100 Ethernet switch for shared PC access Avaya 1110 IP Deskphone User Guide 18 Chapter 2 Introduction automatic network configuration hearing aid compatibility Caution Risk of damage to equipment Do not plug the Avaya 1110 IP Deskphone into a regular or ISDN telephone jack This can cause severe damage to the IP Phone Consult your system administrator to ensure that you plug your telephone into a 10 100BaseT Ethernet jack Caution Risk of damage to equipment Do not use your Avaya 1110 IP Deskphone outdoors The Avaya 1110 IP Deskphone is designed for use in an indoor environment only Figure 1 on page 18 shows the Avaya 1110 IP Deskphone Figure 1 Avaya 1110 IP Deskphone Feature Status Lamp Visual Alerter Message Waiting indicator Handset LCD display screen Soft keys Navigation keys Speaker Services key Message Inbox key Enter key Goodbye key Hold key Line bay Expand to PC key Volume keys Dialpad Note If supported by your server the Feature Status Lamp provides a user defined alert Contact your system administrator to find out if this feature is available for you NN40050 117 Chapter 2 Introduction 19
19. or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR
20. or use only The system administrator uses the Lock menu prevent users from inadvertently changing the Local tools menu items The Lock menu is not available on all systems If the menu entry appears dimmed it is not enabled on your phone NN40050 117 23 Chapter 3 Configuring the telephone settings This section describes how to set up a handset with your custom settings Complete the procedures in this chapter to e navigate the Local Tools menu e set the backlight timer e set the handset language e set the display contrast e configure settings for server based features Navigating the Local Tools menu You can navigate the Local tools menu in one of two ways e Use the Up Down navigation keys to scroll and highlight desired menu items and then press Enter to select a menu item e Where a menu item has a number in front of it you can select that entry by pressing the associated key on the dialpad For example when you are in the Local Tools menu you can access the Local Diagnostics menu by pressing 2 on the telephone dialpad Setting the display contrast Use the Contrast tool to adjust the LCD screen contrast on your Avaya 1110 IP Deskphone 1 a A QO N To open the Local Tools menu press J twice quickly in succession To open the Preferences menu press 1 on the telephone dialpad To open the Contrast tool press 1 on the telephone dialpad To increase or decrease the display screen contra
21. ore you begin calculate the time difference in hours between the server time and local time Press Feature 510 Press Change To switch between adding or subtracting time press To enter the number of hours between local time and system time use the dialpad To enter half hour increments press Press OK ao a fF Q N It can take up to 1 minute for the change to appear on the display Avaya 1110 IP Deskphone User Guide 26 Chapter 3 Configuring the telephone settings NN40050 117 27 Chapter 4 Using the handset This section describes how to use the handset to make calls answer calls put a call on hold program memory buttons access voice mail Making a call There are many ways to place a call depending on your telephone programming and the type of call Making an external call using line keys Lift the handset Press a line key and enter a line pool access code When you hear an external dial tone dial the external telephone number Note Contact your system administrator for a list of line pool codes When you enter a line pool access code on a PRI or Voice over IP line you do not hear a dial tone Making a internal call using line keys 1 Lift the handset Press a line key Dial the extension number Contact your system administrator for a list of extension numbers Answering a call When your telephone rings and the light flashes lift the handset Avaya
22. ource code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Task List 3 Task List Navigating the Local Tools MEN en entah sense seek tens ia kaka Mal nba
23. st press the Left Right navigation keys Press bj to save the selection or Cancel to leave the menu without saving the selection Changes are saved automatically Selecting the handset language Use the Language tool to select the language used in the Local tools menus on your phone 1 2 3 4 To open the Local Tools menu press ke twice quickly in succession To open the Preferences menu press 1 on the telephone dialpad To open the Language tool press 2 on the telephone dialpad To scroll to and highlight the desired language press the Up Down navigation keys Avaya 1110 IP Deskphone User Guide 24 Chapter 3 Configuring the telephone settings 5 Choose one of the following To select the desired language and return to the Preferences menu press To keep existing language and exit the Local Tools menu press Cancel 6 Press Exit Changes are saved automatically Backlight Timer tool Use the Backlight Timer tool to adjust how long the LCD display screen remains lit when your phone is inactive Note The backlight timer appears in the format xxx where xxx is the time in gt minutes or hours To open the Local Tools menu press twice quickly in succession To open the Preferences menu press 1 on the telephone dialpad To open the Backlight Timer tool press 3 on the telephone dialpad To increase or decrease the backlight timer press the Left Right navigation keys a fF OO N
24. tem administrator use only The Local Diagnostics menu has the following menu items e 1 IP Set amp DHCP Information e 2 Network Diagnostics e 3 Ethernet Statistics e 4 IP Networks Statistics Press the Return soft key to return to the Local Diagnostics submenu at any time while working with tools in the Local Diagnostics submenu Use the Return key to quickly gather information and run tests without exiting and reentering the Local tools menu For example you can check the Ethernet Statistics then press Return and enter the Network Diagnostics Tools to ping an IP address Avaya 1110 IP Deskphone User Guide 22 Chapter 2 Introduction IP Set amp DHCP Information The system administrator uses the Network Configuration tool to view reports about IP set and DHCP operation Network Diagnostic Tools The system administrator uses the Network Diagnostic tools to diagnose network problems Ethernet statistics The system administrator uses the Ethernet statistics tool to view reports about Ethernet operation IP networks statistics The system administrator uses the IP Networks Statistics tool to view reports about network operation Network Configuration Note The Network Configuration tool is for system administrator use only The Network Configuration tool displays information that in installer configured when the telephone was installed Lock menu Note The Lock menu tool is for system administrat
25. the options discussed in this section are for administrator use only Do not make any changes unless instructed to do so by an administrator Your Avaya 1110 IP Deskphone has both local tools and server based features Local tools are accessed through the Local Tools menu Press the ks key twice quickly in succession to open the Local Tools menu and access the following menu items e 1 Preferences e 2 Local Diagnostics e 3 Network Configuration e 4 Lock Menu NN40050 117 Chapter 2 Introduction 21 Preferences menu Use the Preferences menu to select local display preferences The Preferences menu provides access to the following local tools e 1 Contrast e 2 Language e 3 Backlight Timer Backlight Timer tool The Backlight Timer tool allows you to adjust how long the LCD display screen remains lit when your phone is inactive Note The backlight timer appears in the format xxx where xxx is the time in gt minutes or hours Language tool Use the Language tool to select the language used in the Local tools menus on your phone The display language of server based features is selected using the Language feature in the Telephone features section Contrast tool The Contrast tool allows you to adjust the LCD display screen contrast on your Avaya 1110 IP Deskphone to be lighter or darker making the screen text easier to read Local Diagnostics menu Note The Local Diagnostics tools are for sys
26. tomer service NN40050 117 15 Chapter 1 Getting started This section contains information on the following topics About this guide on page 15 Audience on page 15 Acronyms on page 15 Symbols and conventions used in this guide on page 16 Related publications on page 16 About this guide This guide tells a hardware installer or an Avaya 1110 IP Deskphone user how to configure and use the Avaya 1110 IP Deskphone Audience This guide is intended for people who install and use the Avaya 1110 IP Deskphone This guide assumes that you are familiar with using the compatible Avaya 1100 Series IP Deskphones For more information refer to the Avaya 1120E IP Deskphone User Guide NN40050 104 or Avaya 1140E IP Deskphone User Guide NN40050 105 Acronyms The following is a list of acronyms used in this guide Table 1 Acronym Description AEM Accessory expansion module LCD Liquid crystal display PoE Power over Ethernet Avaya 1110 IP Deskphone User Guide 16 Chapter 1 Getting started Symbols and conventions used in this guide These symbols are used to highlight critical information Caution Alerts you to conditions where you can damage the equipment A Danger Alerts you to conditions where you can get an electrical shock Warning Alerts you to conditions where you can cause the system to fail or work l improperly Note A Note
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