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Avaya 1110 User Guide

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1. 2 63 Tracing a malicious call 04 cadens ceed RR Rhe 64 While away from your desk essere 65 Using Call Forward TETE CT TIT Lg EAR dd OS Using Internal Call Forward n naaa anaana aaa 67 Using Remote Call Forward 0 000 c eee eens 67 Securing your telephone 00 0 69 Talking with more than one person 71 Setting up a conference call TIUS Using Group Call o2cscacecwtagia Se ness aee ears dees 73 Working without interruption leere 75 Activating Make Set Busy 0002 0c e ee eeeee 75 Additional call features lese 76 Using Call Page Connect to make an announcement 76 Charging a call or charging a forced call esu bw d Using Enhanced Override 2c eer Rn 80 Using Forced Campo cciscdsiadeeedeedacvsade veer 81 Overtiding a busy signal ioes s scusa ascen ac en es 83 Using Privacy Release e ETEY ewes vb Xa De Using Radio Pat scesuxekesd pex quse VERZXcePe He mE 84 Additional phone features L 87 Secure Communication 0000 0c eee eee ees 87 Using Sirt sl ONES iu suceda doe CR cR o RR mek dm dake 87 Logging in to Virtual Office iis sous hh n TERT ian 89 Using Virtual Office on your Remote seti Bip vc pudo 90 Using Virtual Office on your Office telephone 93 Logging out of Virtual Office llle 95 Automatic log ou
2. Third party terms Third party terms Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nov 2010 Certain portions of the product Open Source Components are licensed under open source license agreements that require Avaya to make the source code for such Open Source Components available in source code format to its licensees or that require Avaya to disclose the license terms for such Open Source Components For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc any Avaya affiliate or an authorized Avaya reseller we will provide upon request a complete machine readable copy of the source code for such Open Source Component on a medium customarily used for software interchange for a charge no more than our cost of physically performing source distribution To get access to the source code you may contact Avaya at 408 577 7666 The Open Source Components are provided AS IS ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE OPEN SOURCE COMPONENTS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTI
3. 2 Dial the Electronic Lock Deactivate FFC 3 Dial your Station Control Password 4 Choose one of the following Ifyou are dialing locally press the Goodbye key Ifyou are dialing the FFC remotely dial your DN Talking with more than one person Talking with more than one person Use the following features to enable conversations between more than two people Setting up a conference call on page 72 Using Group Call on page 73 Talking with more than one person Setting up a conference call Use the Conference feature to set up a conference call for a maximum of three or six people including yourself The maximum number of people the conference feature supports depends on the configuration of your telephone To set up a conference call Conf 1 While on a call press the Conference ml context sensitive soft key to place the party on hold You hear a dial tone 2 Dialthe number of the person you want aan to add to the conference call You can talk privately to the person you are adding at this time Cont 3 Press the Conference context sensitive soft key a second time to conference all parties together If the person you attempt to add to the conference is unavailable 1 Press the Goodbye key Goodbye a 2 Press the line DN key to return to your original call Talking with more than one person Using Group Call Use the Group Call feature to automatica
4. Goodbye key A fixed key used to end an active call Indicator An LCD or an LED that indicates the status of a feature by the flash wink steady on or off Information display Any display of call activity lists prompts and status of calls On your Avaya 1110 IP Deskphone this information area is one line of text and symbols If a text message exceeds this area a scroll arrow icon indicates that you must use the scroll keys to view the remaining text Information line A one line by 24 character area that displays date and time or application information Terms you should know Interrupted dial tone A broken or pulsed dial tone that sounds when you access some features on your telephone Message Inbox A fixed key on your Avaya 1110 IP Deskphone that connects to your voice messaging system when the key is pressed Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen Off hook Any line selected to make a call or receive an incoming call The term off hook is applied when a the end user lifts up the handset b the end user presses a line key c the call is automatically answered at the telephone or d a line is automatically selected for an outgoing call Paging tone A special tone two beeps followed by dial tone that sounds when you use the Radio Paging feature Ringback ring tone A sound indicating that a call you have made is ringing at
5. Press the Enter key d Co 1 Use Press the Up Down navigation keys to scroll up or down and then locate an option for example Contrast adjustment Press the Enter key The display provides information required to adjust your selection d N Telephone features 3 Choose one of the following or Press the Select context sensitive LA LA Soft key to save any changes and return to the Telephone Options menu Press the Cancel context sensitive Soft key to keep existing setting and return to the Telephone Options menu Volume adjustment To adjust the volume press the Services key select Telephone Options and then select Volume adjustment Adjusting the volume 1 Press the Up Down navigation keys to scroll up or down and then locate one of the following items Ringer Handset listen On Hook listening dialing 2 Press the Enter key Telephone features Down Lr 3 To increase or decrease the volume do or one of the following Press the Up or Down context or sensitive soft keys Press the Up or Down navigation 4 keys rd Select Cancel 4 Choose one of the following or Press the Select context sensitive Damma Damma soft key to save the volume level and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Contrast adjustment To adjust the LCD display scree
6. To use Automatic Post selection The called party is either busy on the telephone or away from their desk To page the called party you do not need to redial the number of the called party RadPaa Goodbye or Press the Radio Page context sensitive soft key A special dial tone sounds Dial the Radio Paging Access FFC The ringback tone sounds Note The paged person can use any telephone to enter a Radio Paging Answer FFC plus their own DN number If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset Additional call features To answer a Radio Page If you carry a Radio Pager a page indicates that someone dialed your DN If the Radio Page system is configured to function in Meet me mode you can answer the page call from any telephone a a 1 Liftthe handset nan 2 Dialthe Radio Paging Answer FFC aaa aaa The paging tone sounds pan 3 Dial your own DN to connect to the naa paging caller If the caller has disconnected a steady high pitched number unavailable tone sounds Additional phone features Additional phone features The following features are described in this section e Secure Communication on page 87 Using Virtual Office on page 87 Using Media Gateway 1000B on page 98 Secure Communication Your Avaya 1110 IP
7. Inserts digits at current position Asterisk ooo Enters a dot at current position 1 Using the Preferences submenu When you select the Preferences option from the Local tools menu a Preferences submenu appears This submenu provides access to tools used for controlling various local display preferences for your Avaya 1110 IP Deskphone The Preferences submenu provides access to the following tools e 1 Contrast on page 46 Local tools e 2 Languages on page 46 e 3 Backlight Timer on page 47 1 Contrast Use the Contrast tool to adjust the contrast of the LCD display screen on your Avaya 1110 IP Deskphone To adjust the contrast of the LCD display screen press the Services key twice to open the Local tools menu press the 1 key on the dialpad to select the Preferences menu option and then press the 1 key on the dialpad to select the Contrast tool from the Preferences submenu Note The initial contrast setting for the LCD display screen is downloaded from the server when your telephone is first configured by your system administrator Selecting the Contrast tool from the Preferences submenu in Local tools automatically sets the LCD display screen contrast to the telephone s local contrast setting even if the Cancel context sensitive soft key is pressed Adjusting the LCD display screen contrast 1 Press the Up Down arrow keys to increase or decrease the
8. 1 If any part of the source code for this software is distributed then this README file must be included with this copyright and no warranty notice unaltered and any additions deletions or changes to the original files must be clearly indicated in accompanying documentation Third party terms 2 If only executable code is distributed then the accompanying documentation must state that this software is based in part on the work of the Independent JPEG Group 3 Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences the authors accept NO LIABILITY for damages of any kind These conditions apply to any software derived from or based on the IJG code not just to the unmodified library If you use our work you ought to acknowledge us Permission is NOT granted for the use of any IJG author s name or company name in advertising or publicity relating to this software or products derived from it This software may be referred to only as the Independent JPEG Group s software We specifically permit and encourage the use of this software as the basis of commercial products provided that all warranty or liability claims are assumed by the product vendor END OF TERMS AND CONDITIONS Terms you should know Terms you should know Avaya Communication Server 1000 Your office communication system Calling Party Name Display Information appear
9. Deactivate Radio Paging Answer Group Call Remote Call Forward Activate Internal Call Forward Activate Remote Call Forward Deactivate Internal Call Forward Deactivate RingAgain Activate Flexible Feature Codes FFC Table 10 Flexible Feature Codes Part 2 of 2 FFC Feature FFC Feature RingAgain Deactivate Virtual Office Terminal Log Off Station Control Password Change Virtual Office Terminal Log On Quick Reference Quick Reference AVAYA 2333 Trans Conf Fud More Feature operation Call Forward Activate Fwd sss p Fwd mau Deactivate i Fwd Cancel Reinstate Fwd I Fwd Place a call on hold ma Hold Return to a held call ine Last Number Redial 6 3 we Message CaL Msg Inbox Ring Again Activate FingAgn When notified Caa y ng gn Deactivate p ngAgn Trans sss Trans maa Quick Reference Adjust volume 9r Volume Volume Legend Icon Action Indicates the key cap text label For example Message a Lift the handset Replace the handset E a mo Press the goodbye key Goodbye Dial a number a Press the line key e Fwd An icon flashes when a feature is being programmed An icon lights steadily when a feature is active Press the Services key once for server based features or press cP the Services key twice for local
10. choose one of the c following or Replace the handset into the cradle Press the Goodbye key Goodbye Using Predial Use the Predial feature to enter preview and edit numbers before dialing To use Predial nsn 1 Without selecting the line key enter the nan number to be dialed Making a call 3 or To edit a Predial number Clear Delete Using Ring Again Choose one of the following Lift the handset to dial the number Press the line key DN to dial the number If the Line key is used to dial the number lift the handset when the called party answers Use the dialpad to enter the number Choose one of the following To erase all numbers press the Clear context sensitive soft key Reenter the numbers to be dialed To change one number at a time press the Delete context sensitive Soft key to backspace Re enter the number Press the line key to dial the number Use the Ring Again feature if you receive a busy tone or if there is no answer Your IP Deskphone rings when the person you called becomes available Ring Again automatically redials the number Making a call To activate Ring Again nae 1 Dial a number and receive a busy tone aaa or no answer aud 2 Choose one of the following EnaA Press the Ring Again context sensitive soft key or aam Enter the Ring Again Activate FFC FTT aug To call a Ring Again party when y
11. problem persists Additional phone features Table 9 Troubleshooting MG 1000B Part 2 of 2 Display Message Probable Cause Actions Local Mode Gatekeeper unableto Notify system find end point from administrator valo T Branch ee ID Local Mode Branch User ID not Notify system Invalid ID 2 found in any administrator equipped TN Using Hospitality features e e e Using Hospitality features Hospitality features are intended for hotel operations The following features are discussed in this section Configuring Automatic Wake Up on page 102 Configuring Automatic Wake Up Use the Automatic Wake Up feature to receive a timed reminder call From your telephone you can program the system to automatically place a call to you at a predetermined time When you answer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call a a 1 Liftthe handset 2 Dialthe Automatic Wake Up Request aaa FFC aad HHH 3 Dial the Automatic Wake Up time in a 24 hour time format hhmm A tone sounds to confirm your entered time Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is entered as 2145 4 Press the Goodbye key Goodbye Using Hospitality features To cancel an Automatic Wake Up call 3 1 Liftthe handset H 2 Dialthe
12. 34 December 18 2008 are Copyright c 2004 2006 2008 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 2 5 with the following individual added to the list of Contributing Authors Cosmin Truta libpng versions 1 0 7 July 1 2000 through 1 2 5 October 3 2002 are Copyright c 2000 2002 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 0 6 with the following individuals added to the list of Contributing Authors Simon Pierre Cadieux Eric S Raymond Gilles Vollant and with the following additions to the disclaimer There is no warranty against interference with your enjoyment of the library or against infringement There is no warranty that our efforts or the library will fulfill any of your particular purposes or needs This library is provided with all faults and the entire risk of satisfactory quality performance accuracy and effort is with the user Third party terms libpng versions 0 97 January 1998 through 1 0 6 March 20 2000 are Copyright c 1998 1999 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 0 96 with the following individuals added to the list of Contributing Authors Tom Lane Glenn Randers Pehrson Willem van Schaik libpng versions 0 89 June 1996 through 0 96 May 1997 are Copyright c 1996 1997 Andreas Dilger Distributed according to t
13. Consult your system administrator to verify which features are available for your use Figure 1 shows the controls of your Avaya 1110 IP Deskphone Figure 1 Avaya 1110 IP Deskphone Visual Alerter Message Waiting indicator Feature Status Lamp LCD display screen Context sensitive soft keys Handset Navigation keys Services key Message Inbox key Enter key Goodbye key Hold key Line key Expand key Speaker Volume keys Dialpad Note If supported by your server the Feature Status Lamp provides a user defined alert Contact your system administrator to find out if this feature is available for you About the Avaya 1110 IP Deskphone Telephone controls Table 1 Telephone controls Note In some geographic regions the Avaya 1110 IP Deskphone is offered with key caps that have English text labels Text in parentheses indicates labels appearing on the key caps for example Services Fug p Fud Mare Luj Volume Context sensitive soft keys are located below the LCD display area The LCD label above each context sensitive soft key changes based on the call state or active feature When a triangle appears before a context sensitive soft key label the feature associated with the context sensitive soft key is active Press the More key to access the next layer of context sensitive soft keys Use the Volume control buttons to adjust
14. FN izl ii Additional phone features Figure 10 shows an Avaya 1140E IP Deskphone logged in as a Remote phone to an Avaya 1110 IP Deskphone Office phone Figure 10 Logged in to an Avaya 1110 IP Deskphone using an Avaya 1140E IP Deskphone 45645 3 CS 1000 08 29 8 00am Avaya User 45645 Trans Conf Forward More Ll Ll al Additional phone features Figure 11 shows an Avaya 2050 IP Softphone logged in as a Remote phone to an Avaya 1110 IP Deskphone Office phone Figure 11 Logged in to an Avaya 1110 IP Deskphone using an Avaya 2050 IP Softphone r Note 1 On the displays of the IP Phone 2002 IP Phone 2004 Avaya 1120E IP Deskphone Avaya 1140E IP Deskphone and Avaya 2050 IP Softphone the feature keys remain empty except for the appearance of your DN because your Avaya 1110 IP Deskphone does not support feature keys Note 2 A User information line appears on all displays listing the number of your office telephone Using Virtual Office on your Office telephone Figure 12 shows the Avaya 1110 IP Deskphone display when the phone is logged out due to remote access Additional phone features Figure 12 Office phone displays the message Logged Out Loesed Gut Urtual Home When activated for Virtual Office by a Remote telephone your Office telephone is ogged out and no longer operational If this is the case when you return to your office you can disconnect the remote
15. Select context sensitive M Soft key to save the tone selection and return to the Telephone Options menu Press the Cancel context sensitive Soft key to keep existing configurations Set Info The Set Info option displays the following telephone specific information e General Info Set IP Info Ethernet Info Telephone features Server Info Location Info e Encryption Info To view telephone specific information press the Services key select Telephone Options and then select Set Info Viewing telephone specific information 1 Press the Up Down navigation keys to scroll through the list to view the C telephone information Cancel 2 Press the Cancel context sensitive soft key to return to the Telephone Options menu Diagnostics The Diagnostics option displays the following telephone specific information Diag Tools Ping do Route Traces EtherStats Speed Auto Neg CRC Errors Collision e P Stats Packet Info e RUDP Stats Msg receive trans QOS Stats DHCP Info To view diagnostic information press the Services key select Telephone Options and select Diagnostics Telephone features Viewing telephone specific diagnostic information 1 Press the Up Down navigation keys to scroll through the list of diagnostic information Cancel 2 Press the Cancel context sensitive soft key to return to the Telephone Options menu Ring type The Ring
16. Speed Call Controller context sensitive soft key again to save the code and number The flashing icon turns off To make a Speed Call a a 1 Lift the handset Making a call SrFcCtl 2 Press the Speed Call Controller context sensitive soft key HH 3 Dial the Speed Call code to sae automatically dial the number Using System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your telephone To make a System Speed Call C a 1 Lift the handset SScller ssert 2 Choose one of the following or Press the System Speed Call context sensitive soft key Press the System Speed Call Controller SScCtl key 3 Dial the Speed Call code to a automatically dial the number Answering a call Answering a call Each incoming call causes the telephone to ring and the Message Indicator lamp to flash To answer a call Cr a Lift the handset Note Do not use the Line DN key to anwer a call While on an active call This section describes the following features available during an active call Placing a call on hold on page 58 Transferring a call on page 59 Using Timed Reminder Recall on page 60 e Using Call Park on page 61 Recording a Calling Party Number on page 63 Tracing a malicious call on page 64 Placing a call on hold Use the Hold feature to place an active call on
17. T34 LIDGE ies itksce wines RR nx Ree ok xd ee de 135 Terms you should know s 137 About the Avaya 1110 IP Deskphone About the Avaya 1110 IP Deskphone The Avaya 1110 IP Deskphone brings voice and data to the desktop by connecting directly to a Local Area Network LAN through an Ethernet connection Basic features Your Avaya 1110 IP Deskphone supports the following four context sensitive soft keys providing access to a maximum of 10 features For information about context sensitive soft keys see Avaya Features and Services Fundamentals NN4300 1 106 Context sensitive soft keys are Avaya Communication Server dependent Some Avaya 1110 IP Deskphones may not be configured to support context sensitive soft key functionality Contact your site administrator for further details e pixel based LCD screen backlit with adjustable contrast e speaker for on hook listening and on hook dialing e volume control keys for adjusting ringer speaker and handset volume e three call processing fixed keys Line Hold Goodbye e three specialized feature keys Message Inbox Services Expand integrated 10 100 Ethernet switch for shared PC access About the Avaya 1110 IP Deskphone e automatic network configuration hearing aid compatibility Note Wideband audio is not supported on the Avaya 1110 IP Deskphone Note Some features are not available on all telephones
18. and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Date Time Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks To select the date and time format press the Services key select Telephone Options and then select Date Time Selecting a date and time format 1 Press the Up Down navigation keys to scroll up or down and then highlight the desired format Sample formats appear on the upper right side of the display area S 2 Choose one of the following elect Cancel or Press the Select context sensitive La Leal soft key to save the format and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Telephone features Local Dialpad Tone The Local DialPad Tone option produces Dual Tone Multi Frequency DTMF sounds a single tone or no sound when you press a key on the dialpad To choose a local dialpad tone press the Services key select Telephone Options and then select Local DialPad Tone Choosing a local dialpad tone 1 Press the Up Down navigation keys to highlight one of the following dialpad tones None to disable all tones Short Click to enable a single tone for all keys DTMF to turn on a separate DTMF tone for each key Select Cance 2 Choose one of the following or Press the
19. cas ate uk Sa toed MIO dA 46 2 Languages eccesso ERE Re RE heen nee sheen das 46 3 Secon TIME 226 3 26ic ied ERR G teeter eed 47 2 Using the Local Diagnostics submenu 48 1 IP Set amp DHCP Information 4 49 2 Network Diagnostic Tools llllslslsssse 49 3 Ethernet Statistics T T UTER 4 IP Network Statistics ocoecuccecc xem 49 5 DHCP VMOU a a acce deae diio hl any c 50 6 License Information LRGOGHUADAG ERR Re PEG a RE BO 7 Certificate Information llllslslsss 50 3 Using the Network Configuration submenu 50 4 Using the Lock Menu bd qupd dd Ed qd e dada MM MAKING a call iios EAE ES ARRAS PAS eee Rene xe ees 51 Using Off hook dialing iussus zur RR mr Rom 51 Using On hook Dialing 424i sis chore Rad RSS 52 Lid PION citi c betes aun e piano dod up ees eed ake 52 Using Ring Again T PT dad TIT bd qpeqe sue Me Using Last Number Redial llllssssusun 55 Using Speed Call issseesrsashe e RR RR RERER RR 56 Using System Speed Call 0 000 eee 57 Answering a call cccssc eee once br mmt we 58 While on an active call 200 e eee eee ee eens 58 Plaeinga call on hold 454 css cieeiu deeds re dian sess eaes 58 CIRM MED pe RTT T gra sl ch ger ig ds did Gadel 59 Using Timed Reminder Recall TIETE E TIPP cc BU Using Cal Pat scs deRusetuesetudikreagoe 3 pep e dope 61 Recording a Calling Party Number
20. code SPRE 140 Volume control bar 13 Speed Call 56 SRTP media encryption 19 Station Control Password SCPW 19 104 140 change your password 19 turn Password Protection on or off 21 Status Messages 140 Switchhook 140 System or Switch 140 System Speed Call 57 T Telephone controls 13 Telephone information 41 Test Local Mode 99 Timed Reminder Recall 60 Transfer a call 59 U upper display area 17 USB keyboard function keys 24 User Interface 141 V Viewing telephone information 41 Virtual Office 87 Virtual Office login 89 Virtual Office logout 95 Virtual Office on your Remote tele phone 90 Volume adjustment 33 Volume control 13
21. copying distribution and modification follow TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into Third party terms another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warrant
22. hold While on an active call To place a call on hold ry Press the Hold key Hold To retrieve a call on hold bilhas Press the line DN key Transferring a call Use the Transfer feature to redirect a call to the appropriate person To transfer a call to a third party Trans 1 Press the Transfer context sensitive soft key The other party is put on hold and a dial tone sounds nan 2 Dialthe DN to which you are transferring aaa the call aaa Trans 3 When that number rings or a person answers press the Transfer context sensitive soft key to connect the calling party While on an active call To return to the original call if the transfer is incomplete If the person called is not available uta press the Line DN key to reconnect to the original call Using Timed Reminder Recall Use the Timed Reminder Recall feature to receive a reminder tone when a transferred call is not answered To use Timed Reminder Recall Trans 1 Press the Transfer context sensitive soft key The call is put on hold nan 2 Dial the number to which you are aaa transferring the call aaa 3 Choose one of the following to start the Trans recall timer Press the Transfer context sensitive soft key or A Replace the handset before the e ma extension answers Note lf the transfer is complete the recall timer stops While on an active call If the tra
23. instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Note The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Warnings e Thisis a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device CORE RURE SERRE ARHAR VCCI OBBIBOC 75 BRR ECT CORB RACERS STCLSZANEL
24. login and regain control of your Office phone If you do not disconnect the remote login your Virtual Office session expires after a fixed period of time determined by your system administrator Additional phone features To regain operation of a telephone being used for Virtual Office Choose one of the following To completely disconnect your Office telephone from the Remote Home telephone a Press the Home context sensitive soft key or mua b Enter your User ID and password pad this logs the Office telephone back aaa on to your office network Press the Virtual context sensitive Wrtual soft key to log in to another IP Deskphone and your telephone becomes a Remote telephone Logging out of Virtual Office To log out of Virtual Office press the Virtual soft key Automatic log out from Virtual Office Your remote Virtual Office IP Deskphone may be configured to automatically log out of Virtual Office after a predetermined period of inactivity When automatic logout is about to occur the following message is displayed on the IP Deskphone Logout phone now Press Yes to allow the IP Deskphone to log out of Virtual Office or press No to remain logged in to Virtual Office and reset the IDLE timer If no key is pressed the IP Deskphone logs out of Virtual Office Emergency calls on your Remote IP Deskphone If you make an emergency call while logged in to Virtual Office on a Remote IP Deskp
25. phone features me Press the Message Inbox key mmm Press the Up Down Navigation keys m e d c3 Press the Enter key Lea Press the Expand key Services and Telephone Options menus Services menu a Ss Gu Services Note The Services menu contains the Telephone Options Password Admin Virtual Office and MG 1000B menus These options are not available on all Avaya 1110 IP Deskphones Consult your system administrator Telephone Options menu The following are the most commonly used options Volume adjustment Choose one of Ringer Handset Listen Listen only to ee en speaker Buzzer Contrast adjustment Quick Reference CS 9 Ce Language Vv Em Note This language setting controls the language used by features on your phone only To set the language used elsewhere on your phone press Services twice select 1 Preferences and select 2 Language Date Time format c S Ss um Las Play c3 Call Timer On Off C23 Regulatory and safety information Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the
26. software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project Third party terms 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by
27. the handset placing the handset on hook if listening on the headset pressing the Headset key e by pressing the Cancel soft key by pressing any Line or Feature key About the Avaya 1110 IP Deskphone Security features The following security features are available on your Avaya 1110 IP Deskphone Using Encrypted Calling Connect the components Using Encrypted Calling Your Avaya 1110 IP Deskphone supports secure communication using SRTP media encryption If the feature is enabled a security icon fa is displayed on the screen when your call is secured using SRTP media encryption Contact your system administrator to find out if this feature is available for your use Managing your Station Control Password SCPW Your Station Control Password SCPW enables the following security features Electronic Lock to prevent others from making calls from your IP Deskphone e Password protected IP Deskphone features for example Personal Directory Redial List and Callers List Your system administrator defines your initial SCPW Contact your system administrator for detailed information To change your password SCPW R a 1 Press the Services key Services About the Avaya 1110 IP Deskphone Press the Up Down navigation keys to scroll up or down and highlight Password Admin Press the Enter key Use the dialpad to enter your password at the prompt Press the Up Down navigation
28. the volume of the ringer handset and speaker Press the top button to increase the volume and press the bottom button to decrease volume Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen The outer part of this key cluster rocks for up down left and right movements About the Avaya 1110 IP Deskphone Exrard Goodbye AVAYA a Press the Enter key at the center of the Navigation key cluster to confirm menu selections In many cases you can use the Enter key instead of the Select context sensitive soft key Use the Line DN key to access the single line and activate on hook dialing No status icon or LED is provided Press the Hold key to put an active call on hold Press the Hold key again to return to the caller on hold Use the Expand key to access external server applications Use the Goodbye key to terminate an active call When a message is waiting the red Visual Alerter Message Waiting indicator flashes Also when the ringer sounds this indicator flashes The flash cadence for each alert is different Note You may also hear an audio Message Waiting Indicator stutter or beeping dial tone when you go off hook About the Avaya 1110 IP Deskphone When your Avaya 1110 IP Deskphone i avaya firmware is being updated the blue Feature Status Lamp flashes Note To find out if additional features are supported contact your adminis
29. then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify Third party terms or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipientsY ex
30. this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the ORGANIZATION nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Libjpeg END OF TERMS AND CONDITIONS The following component is licensed under libjpeg license Libjpeg Libpeg License This software is copyright C 1991 1998 Thomas G Lane All Rights Reserved except as specified below Permission is hereby granted to use copy modify and distribute this software or portions thereof for any purpose without fee subject to these conditions
31. value for the s y display screen contrast hd Cu 2 Press the Enter key to select the currently displayed value and exits the menu Cancel 3 Press the Cancel context sensitive soft key to exit the menu with no change 2 Languages Use the Languages tool to select the language used locally on your Avaya 1110 IP Deskphone Local tools Note The Telephone Options menu is synchronized with the selected language To access the local language tool press the Services key twice to open the Local tools menu press the 1 key on the dialpad to select the Preferences menu option and then press the 2 key on the dialpad to select the Languages tool from the Preferences menu Selecting a local tools language 1 Press the Up Down navigation keys to scroll up or down and then highlight the ted desired language for example German Ls Deutsche Cs J 1 Press the Enter key to select the desired language and exit the menu Cancel 2 Press the Cancel context sensitive soft key to exit the menu with no change 3 Backlight Timer Use the Backlight Timer tool to adjust how long the LCD display screen remains lit when your phone is inactive To access the Backlight Timer tool press the Services key twice to open the Local tools menu press the 3 key on the dialpad to select the Preferences menu option and then press the 1 key on the dialpad to select the Backlight Timer tool from t
32. 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place
33. 4 Using the Lock Menu on page 50 Local tools menu options are preceded by numbers Pressing the associated number key on the dialpad triggers the corresponding feature or tool For example when you are in the Local tools menu you can select the Local Diagnostics menu option by pressing the 2 key on the dialpad The functions of some navigation keys on your Avaya 1110 IP Deskphone vary depending on the situation The navigation controls for menus are described in Table 5 Table 5 Navigation controls for menus Part 1 of 2 Key Function Down arrow keys Dislay next menu item Up arrow keys Display previous menu item Local tools Table 5 Navigation controls for menus Part 2 of 2 Key Left arrow key Function Close the menu Right arrow key Select the current menu item Enter key Select the current menu item Enter digit on the Select correspondingly numbered menu item dialpad Cancel context sensitive soft key Exit the Local tools menu option or feature tool When you are working in Edit mode the first field of the item is highlighted and a blinking cursor is to the right of the current edit position The navigation controls for Edit mode are described in Table 6 Table 6 Navigation controls for Edit mode Key Left arrow key Function Delete a character in the edit field Enter key Ends editing function Enter digit on the dialpad
34. AN Ethernet connection Install the PC Ethernet cable optional If you are connecting your PC Ethernet through the phone plug one end of the PC Ethernet cable not supplied into the PC ethernet port on the back of your phone see Figure 5 marked with the symbol and thread the cable through the channel in the stand base marked with the symbol Plug the other end of the cable into the LAN port on the back of your PC Connect the components Figure 6 Cable routing tracks and mounting holes lr THU NZ LSJ Method B 6 Wall mount your phone optional Your Avaya 1110 IP Deskphone can be mounted either by Method A using the mounting holes on the bottom of the phone stand or Method B using a traditional style wall mount box with an RJ 45 connector and a 15 cm 6 inch RJ 45 cord not supplied Complete steps 1 5 as needed before you wall mount your phone Method A Using the stand cover part removed in step 1 mark the wall mount holes by pressing the bottom of the stand cover firmly against the wall in the location where you wish to install the phone Four small pins on the bottom of the stand cover make marks on the wall Use the marks as a guideline for installing the wall mount screws not supplied Install the screws so that they protrude 3 mm 1 8 inch from the wall and then position the phone stand mounti
35. AVAYA Avaya 1110 IP Deskphone User Guide Avaya Communication Server 1000 Document Status Standard Document Version 07 03 Part Code NN43110 101 Date May 2011 AVAYA 2011 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within th
36. Automatic Wake Up Quit FFC aaa aud 3 Press the Goodbye key Goodbye To verify the time for the Automatic Wake Up call C a 1 Lift the handset aon 2 Dial the Automatic Wake Up Verify aaa FFC aaa nan 3 Dialthe Automatic Wake Up time in a aan 24 hour time format hhmm If your query matches the preset time a confirmation tone sounds Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is 2145 ENS 4 Pressthe Goodbye key Goodbye Station Control Password Station Control Password Some features on your Avaya 1110 IP Deskphone are supported by a Station Control Password SCPW The SCPW supports the following telephone features Electronic Lock to prevent others from making calls from your telephone Remote Call Forward Virtual Office login Branch Office login Your system administrator defines your initial SCPW Contact your system administrator for detailed information Changing your Station Control Password Ce 1 Press the Services key Services 2 Press the Up Down navigation keys to scroll up or down and then highlight 3 C Password Admin p d 3 Press the Enter key 4 Use the dialpad to enter your password aaa at the prompt Station Control Password Press the Up Down navigation keys to scroll up or down and then highlight New Password Press the Enter key Use the dialpad to enter the new password Press the Enter ke
37. Deskphone supports secure communication with other Avaya IP Deskphones by encrypting your calls using a Pre Shared Key PSK If the PSK feature is enabled on both Avaya IP Deskphones a PSK security icon E is displayed on the LCD screen when a secure communication link is established Consult your system administrator to find out if this feature is enabled on your IP Deskphone Using Virtual Office The Virtual Office feature provides a service you can use while you are away from your desk to transfer calls and all your office telephone features to a remote telephone Virtual Office makes this possible by allowing you to use another IP Deskphone the Remote phone to log in to your own home or office IP Deskphone the Office phone After you log in you can access the DNs key layout and voicemail features that are configured on your own home or office IP Deskphone To use Virtual Office you need your DN and preconfigured Station Control Password SCPW You must activate Virtual Office on your Office phone before you can connect to it fom a Remote phone See Logging in to Virtual Office on page 89 Note Consult your system administrator to verify if the Virtual Office feature is available for your use Additional phone features You can use an IP Deskphone as a Remote phone to connect to your Avaya 1110 IP Deskphone even if it is a different IP Deskphone model Table 7 shows the IP Deskphones on which you can use Virtual Offi
38. Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL Third party terms This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA Ihash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh 2cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 8 All advertising materials mentioning features or use of this softwar
39. LLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and id
40. NU The following component is licensed under the GNU General Public V2 license libstdc Copyright C 1989 1997 1998 1999 Free Software Foundation Inc GNU General Public V2 License GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take Third party terms away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these th
41. ON HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following component is licensed under Public Domain DateTime PUBLIC DOMAIN NOTICE National Center for Biotechnology Information Third party terms This software database is a United States Government Work under the terms of the United States Copyright Act It was written as part of the author s official duties as a United States Government employee and thus cannot be copyrighted This software database is freely available to the public for use The National Library of Medicine and the U S Government have not placed any restriction on its use or reproduction Although all reasonable efforts have been taken to ensure the accuracy and reliability of the software and data the NLM and the U S Government do not and cannot warrant the performance or results that may be obtained by using this software or data The NLM and the U S Government disclaim all warranties express or implied including warranties of performance merchantability or fitness for any particular purpose Please cite the author in any work or product based on this material ppm P ee ee A Authors Anton Butanayev Denis Vakatov Vladimir Ivanov END OF TERMS AND CONDITIONS G
42. ONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program and you Third party terms want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found one line to give the program s name and an idea of what it does Copyright C yyyy name of author This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU G
43. R ER Rak od Mae de 17 Call features and Flexible Feature Codes 18 Audio and text message broadcast pA bibet TE Mi2rgDE3l00 PP 19 Using Encrypted Calling 1 uus ius senem 19 Managing your Station Control Password SCPW 19 Entering and editing text esulees 22 Entering text using the dialpad 2 4 22 Editing text using the soft keys 000 22 Entering text using the USB keyboard 24 Connect the components lesse 25 Before you begin TIETY Su qs m TP N Telephone Teatllf S csco Rr RE RR ERR EROS 31 Telephone ODbIIDIS iuusacee mm x m9 mex mme 31 voume adiustmenta sue cedes zodsquc xad tatio tiae 33 Gonirast adjustMeni usce acce a dx ica doe be o ego x a c c 34 Language PT POP m Tr E Date TiMGa cupcedupuxqepeseEQE qup EP C pud qe 36 Local Dialpad Tone sese eo R VRAD RRA OR Ra RO a7 BE MONI sa cay aes ke kh ey i my hk a ed kc een EA Ad 37 MINOSE icsscosoaeec pb Eee RET RR E ER MT Corer TEC PUR leas e excu Ru OX P ERRAEEZGNEQU IPEA EE Pda 39 SA WD wot kbar Vedi eeR RE CU Eb EA e GRE OR RUHECRK Rob 40 LUO Dua PA 295 25 d HR eee gc ba ud dpud QE 41 Caller ID display order uus TTE Normal mode indication ssr sirrsssrsisrssisrencsri 42 Localto0lg csc csncetedaden sux Rua Rub REX RA deE RR dx 44 1 Using the Preferences submenu 45 jl ci site oh tha hoc
44. THETH TO REDD IAPT LEV a VRC L CRRENSC HAERE ERTE KEJET FIRS left o TIE LURU RUE LC RE Us Regulatory and safety information Table 11 lists EMC compliance for various jurisdictions Table 11 EMC Compliance Jurisdiction Standard Description United States FCC CFR 47 Class B Emissions FCC Rules for Radio Part 15 Frequency Devices Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia New AS NZS 3548 Class B Emissions Information technology Zealand CISPR 22 equipment Radio disturoance European EN 55022 Class B Emissions Information technology Community equipment Radio disturoance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Table 12 Safety Jurisdiction Standard Description United States UL 60950 1 Safety of Information Technology Equipment Canada CSA 60950 1 03 Safety of Information Technology Equipment European EN 60950 1 ITE equipment Safety Part 1 Community General requirements Australia New AS NZS Safety of Information Technology Zealand 60950 1 2003 Equip
45. a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License END OF TERMS AND CONDITIONS Third party terms OpenSSL The following component is licensed under OpenSSL license OpenSSL 0 9 7b OpenSSL License Copyright c 1998 2008 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core 2openssl org 5 Products derived from this
46. aa 5 Choose one of the following aaa H Dial your DN pn To forward calls to the previous call forward telephone number press the key Do not perform steps 6 and 7 nan 6 Dial the number to which you are aaa forwarding calls If calls are forwarded to _ an invalid number a fast busy signal sounds 7 Press the key To deactivate Remote Call Forward C a 1 Lift the handset While away from your desk 2 If you are calling from a telephone aaa outside the system dial the direct system access number and wait for the dial tone nae 3 Dial the Remote Call Forward aaa Deactivate FFC aud ane 4 Dial your Station Control Password aaa aga t 5 After you hear the dial tone dial your aaa DN aud 6 Press the key Securing your telephone Use the Electronic Lock feature to prevent others from making calls from your telephone The Electronic Lock feature is controlled using the corresponding Flexible Feature Codes FFC and your Station Control Password SCPW To lock your telephone C a 1 Lift the handset nan 2 Dialthe Electronic Lock Activate HH Flexible Feature Code FFC While away from your desk or To unlock your telephone or 3 Dial your Station Control Password 4 Choose one of the following Ifyou are dialing locally press the Goodbye key Ifyou are dialing the FFC remotely dial your DN 1 Lift the handset
47. able Cause Incorrect User ID entered Actions Enter correct User ID User ID in Gatekeeper database points to originating Call Server Notify system administrator Locked from Login Three failed attempts to enter the correct Station Control Password Wait one hour for the lock to clear automatically or notify system administrator to clear lock Permission Denied 1 Remote telephone has no Station Control Password Notify system administrator Permission Denied 3 Incorrect User ID entered Enter correct User ID Remote telephone has no Station Control Password Notify system administrator Permission Denied 4 Incorrect User ID entered Enter correct User ID Attempt to log in toa remote IP Phone 2004 or Avaya 2050 IP Softphone from an Avaya 1110 IP Deskphone some restrictions apply Go to an IP Phone 2004 or Avaya 2050 IP Softphone and try again or consult your local system administrator Additional phone features Table 8 Troubleshooting Virtual Office Part 3 of 3 Displayed Message Probable Cause Actions Permission Denied Incorrect User ID Enter correct User ID 6 entered Incorrect Station Select Retry and try Control Password again with the correct entered Station Control Password Server Unreachable Network problem Notify system 1 administrator if the problem persists Server Un
48. al phone features To activate Virtual Office from this IP Deskphone on your Office IP 1 Press the Virtual Soft key ooo 2 Atthe prompt enter your user ID aaa Lej 3 Press the Enter key ana 4 Atthe prompt enter the home Station suu Control Password SCPW A successful login transfers all the features time date and tones to your Remote telephone from your Office telephone Note 1 f the user ID is not found locally the message Locating Remote Server is displayed Note 2 After three failed login attempts wait 1 hour before attempting to log in again or contact your system administrator to reset your password Note 3 Your Virtual Office session expires after a fixed period of time determined by your system administrator Deskphone Using Virtual Office on your Remote telephone Because the display characteristics including size vary from one IP Deskphone model to the next your Office Avaya 1110 IP Deskphone Additional phone features display is different on each Remote phone Figures 9 to 11 show LCD displays of various IP Deskphones when they are logged on to an Avaya 1110 IP Deskphone using Virtual Office Figure 8 shows an Avaya 1120E IP Deskphone logged in as a Remote phone to an Avaya 1110 IP Deskphone Office phone Figure 9 Avaya 1120E IP Deskphone logged in to an Avaya 1110 IP Deskphone 000 1 45645 SR CS 1688 88 29 8 8Gam User 45645 Trans Conf Fud More LS A S t
49. ce to connect to your Avaya 1110 IP Deskphone Table 7 Virtual Office connection availability IP Deskphone model Avaya 1110 IP Deskphone Possible to log in to the 1110 Yes Avaya 1120E IP Deskphone Yes with restrictions Avaya 1140E IP Deskphone Yes with restrictions Avaya 1150E IP Deskphone No Avaya 1165E IP Deskphone Yes with extra key restrictions Avaya 1210 IP Deskphone Yes with extra key restrictions Avaya 1220 IP Deskphone Yes with extra key restrictions Avaya 1230 IP Deskphone Yes with extra key restrictions IP Phone 2001 Yes IP Phone 2002 Yes with restrictions IP Phone 2004 Yes with restrictions Avaya 2007 IP Deskphone Yes with restrictions Avaya 2033 IP Conference Yes with restrictions Phone Avaya 2050 IP Softphone Yes with restrictions Note 1 When logged into an Avaya 1110 IP Deskphone from another IP Deskphone using Virtual Office your IP Deskphone is limited to the features available on the Avaya 1110 IP Deskphone Note 2 A Virtual Office login to an Avaya 1110 IP Deskphone from another IP Deskphone is blocked in certain situations Consult your System administrator Additional phone features Logging in to Virtual Office If the IP Deskphone is configured for Virtual Office the Virtual soft key is displayed as shown in Figures 8 Figure 8 Virtual Soft key small phone Addition
50. e must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjn cryptsoft com Third party terms THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including
51. e server based telephone features For more information see Telephone Options below Password Admin enables you or your system administrator to manage the Station Control Password SCPW For more information see Station Control Password on page 104 Virtual Office Login and Test Local Mode for Branch Office are present only when your phone s Class of Service is configured for Virtual Office and Branch Office For more information see Using Virtual Office on page 87 Note The Password Admin Virtual Office Login and Test Local Mode menus are not available on all Avaya 1110 IP Deskphone telephones Consult your system administrator Telephone Options The Telephone Options menu item provides you with access to the following features on your Avaya 1110 IP Deskphone Volume adjustment on page 33 Contrast adjustment on page 34 Language on page 35 Date Time on page 36 Local Dialpad Tone on page 37 Telephone features Set Info on page 37 Diagnostics on page 38 e Ring type on page 39 Call timer on page 40 Live Dial Pad on page 41 e Caller ID display order on page 42 Normal mode indication on page 42 When an option has a submenu an ellipses appears after the option Using the Telephone Options menu mv m 1 Press the Services key 2 Press the Up Down navigation keys to scroll up or down and then locate Telephone Options
52. em Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTA
53. eneral Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to signa copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program GnomovisionY which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is
54. entifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Revision history May 2011 Standard 07 03 This document is up issued to reflect changes in global power supply informati
55. entry Table 2 Application text entry Call Server related applications Dialpad for example changing feature key labels adding personal DOPO M TOEIUIDORE directory entries or dialing eutnice only Graphical applications USB keyboard Local Tools menu USB keyboard Dialpad for numeric entries Entering text using the dialpad You can use the dialpad to enter text when you use features such as Personal Directory Redial List and Callers List For example if you want to use the letter A press the number 2 key once If you want the letter C press the number 2 key three times Note No letters are associated with the number 1 or the 0 keys Editing text using the soft keys Entering and editing text You can use soft keys to edit text when you use features such as Personal Directory Redial List and Callers List To edit an entry in your Personal Directory press the Directory key and select the desired entry from your Personal Directory To edit text with the soft keys 1 Press the Edit soft key 2 Press the Left Right navigation keys to move through the text 3 Select the appropriate editing soft key for the operation you want to perform 4 Ifthe character you want is not visible press the More soft key to access the next layer of soft keys 5 To add non alphanumeric symbols press the Symbol soft key and perform the following a Press the Up navigation key to access the symb
56. ercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous co
57. figurations Live Dial Pad Use Live Dialpad to dial a number using the telephone keypad without having to pick up the handset press the Handsfree key or press the Line DN key Note Live Dialpad activates the primary DN key Configuring Live Dialpad To configure Live Dialpad press the Services key select Telephone Options and then select Live Dial Pad 1 Press the Up Down navigation keys to scroll up or down and then highlight one 4 of the following On Off Select Cance 2 Choose one of the following ml or Press the Select soft key to save the configuration Press the Cancel soft key to keep existing configurations Telephone features Caller ID display order Caller ID display order appears in 2 formats Number name default Name Number Configuring Caller ID display order Use the following procedure to configure Caller ID display order 1 Press the Services key select Telephone Options and then select Caller ID display order 2 Press the Up Down navigation keys to scroll up or down and then select one of the following Number name default Name number 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Normal mode indication The Normal mode display indication can be On or Off when the IP Deskphone is in normal mode Configuring Normal mode indication Use the following procedu
58. he Preferences menu Note The backlight timer is displayed in the format xxx where xxx is a time in minutes or hours Local tools Adjusting the Backlight Timer bx Cancel LL 1 Press the Up Down arrow keys to increase or decrease the backlight timer Available values for the backlight timer are as follows 5m 5 minutes 15m 15 minutes 30m 30 minutes 1h 1 hour default 2h 2 hours Never screen does not go black Choosing a high backlight timer value or Never reduces the life span of the display screen Press the Enter key to select the desired backlight timer value and exit the menu Press the Cancel context sensitive soft key to exit the menu with no change 2 Using the Local Diagnostics submenu When you select the Local Diagnostics option from the Local tools menu a Local Diagnostics submenu appears This submenu provides access to tools used for monitoring and controlling the operation of your Avaya 1110 IP Deskphone The Local Diagnostics submenu provides access to the following tools e 1 IP Set amp DHCP Information on page 49 Local tools 2 Network Diagnostic Tools on page 49 3 Ethernet Statistics on page 49 4 IP Network Statistics on page 49 5 DHCP Information on page 50 6 License Information on page 50 e 7 Certificate Information on page 50 When in the submenu press the Cancel context sensitive soft key t
59. he handset presses down disconnecting your call when you replace the handset The handset when lifted releases the switchhook and you either answer an incoming call or you receive a dial tone to make a call Terms you should know User interface Screen displays that interact with the end user as a result of an action or event Visual Alerter Message Waiting indicator An LCD or an LED that flashes to indicate that a message is waiting or when the ringer is on Terms you should know Index A Adjusting the display screen con trast 34 Adjusting the volume 33 AutoDial Transfer 76 Automatic Wake Up 102 C Call features and Flexible Feature Codes 17 Call Forward 65 Call log options 41 Call Page 76 Call Page Connect 76 Call Park 61 Call party information 137 Calling 51 Calling Party Number 63 Camp on Forced 81 Charge a call or charge a forced call 77 Conference call 72 Configure Name Display format 39 Configuring call log options 41 Configuring Name Display format 39 Connect 25 Connecting the components 25 Contrast adjustment 34 D Date time display 137 Date Time format 36 Directory Number 137 display areas 17 Display incoming calls 64 Display settings 47 DN 137 E Electronic Lock 69 Enhanced Override 80 Entering and editing text Editing text using the soft keys 22 Entering text using the USB keyboard 25 Ethernet Statistics 49 Expand to PC key 14 External
60. he same disclaimer and license as libpng 0 88 with the following individuals added to the list of Contributing Authors John Bowler Kevin Bracey Sam Bushell Magnus Holmgren Greg Roelofs Tom Tanner libpng versions 0 5 May 1995 through 0 88 January 1996 are Copyright c 1995 1996 Guy Eric Schalnat Group 42 Inc For the purposes of this copyright and license Contributing Authors is defined as the following set of individuals Andreas Dilger Dave Martindale Guy Eric Schalnat Paul Schmidt Tim Wegner The PNG Reference Library is supplied AS IS The Contributing Authors and Group 42 Inc disclaim all warranties expressed or implied including without limitation the warranties of merchantability and of fitness for any purpose The Contributing Authors and Group 42 Inc assume no liability for direct indirect incidental special exemplary or Third party terms consequential damages which may result from the use of the PNG Reference Library even if advised of the possibility of such damage Permission is hereby granted to use copy modify and distribute this source code or portions hereof for any purpose without fee subject to the following restrictions 1 The origin of this source code must not be misrepresented 2 Altered versions must be plainly marked as such and must not be misrepresented as being the original source 3 This Copyright notice may not be removed or altered from any source o
61. hone the call is placed to the local emergency service not to your home office emergency service Note Some IP Deskphones are configured as Virtual Office only telephones and have no assigned DN However these IP Additional phone features Deskphones can still be used to make emergency calls Emergency Calls only is displayed on the IP Deskphone display when not logged in to Virtual Office When the phone goes off hook dial tone is available for emergency calls only All other calls are restricted Troubleshooting Virtual Office Virtual Office can display error messages on screen Table 8 lists error messages and describes actions to correct the causes Table 8 Troubleshooting Virtual Office Part 1 of 3 Displayed Message Probable Cause Actions Busy try again Remote IP Wait for remote IP Deskphone is active Deskphone to not idle become idle and try again ACD is logged in Log out ACD IP Deskphone before Virtual Office from another IP Deskphone Make Set Busy is Configure Make Set inactive on ACD IP Busy active on ACD Deskphone IP Deskphone Invalid ID 1 Incorrect User ID Enter correct User ID entered User ID is not in Notify system Gatekeeper administrator database Invalid ID 2 Incorrect User ID Enter correct User ID entered Additional phone features Table 8 Troubleshooting Virtual Office Part 2 of 3 Displayed Message Invalid ID 3 Prob
62. ify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR C
63. ight 2001 2004 Unicode Inc Disclaimer This source code is provided as is by Unicode Inc No claims are made as to fitness for any particular purpose No warranties of any kind are expressed or implied The recipient agrees to determine applicability of information provided If this file has been purchased on magnetic or optical media from Unicode Inc the sole remedy for any claim will be exchange of defective media within 90 days of receipt Limitations on Rights to Redistribute This Code Unicode Inc hereby grants the right to freely use the information supplied in this file in the creation of products supporting the Unicode Standard and to make copies of this file in any form for internal or external distribution as long as this notice remains attached END OF TERMS AND CONDITIONS Wchar functions The following component is licensed under wchar functions license Wchar functions Wchar functions License V Copyright c 1990 1991 1993 The Regents of the University of California All rights reserved nu Copyright c YEAR OWNER All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Third party terms Redistributions in binary form must reproduce the above copyright notice
64. ilable on all IP Deskphones Call features and Flexible Feature Codes FFCs must be assigned to your IP Deskphone and supported by system software Contact your system administrator to configure these features and codes on your IP Deskphone Use table Flexible Feature Codes FFC on page 107 to record the FFCs that your system administrator assigns to your phone Audio and text message broadcast The Avaya 1110 IP Deskphone can display special messages in the display area of your telephone and can play special audio messages through the speaker Your administrator broadcasts these messages which can be used to inform you of events like company news and weather bulletins The message can be preceded by an audio alert a series of beeps The Avaya 1110 IP Deskphone supports the following special messages top line up to three lines of text The displays of the first two lines alternate the third line displays continuously audio an audio message streams to the telephone When an audio message starts the Interrupt Screen displays While the audio message plays you can switch to your handset or headset to listen to the message Depending on the priority of the message the message can barge in during an active telephone call during an incoming call alert or when another message is playing You can also cancel the audio using the following methods e if listening on the speaker pressing the Handsfree key e if listening on
65. ing Make Set Busy feature which provides uninterrupted work time Note Uninterrupted work time can also be obtained by forwarding your calls to another telephone number see Using Call Forward on page 65 or directing your calls to your voice mailbox Activating Make Set Busy Use the Make Set Busy feature to make your telephone appear busy to all callers To activate Make Set Busy vu 3 To deactivate Make Set Busy Cr d Lift the handset and enter the Make Set Busy Activate FFC Lift the handset and enter the Make Set Busy Deactivate FFC Additional call features Additional call features Contact your system administrator to determine if the following call features are available on your telephone Using Call Page Connect to make an announcement on page 76 e Charging a call or charging a forced call on page 77 Using Enhanced Override on page 80 Using Forced Camp on on page 81 e Overriding a busy signal on page 83 Using Privacy Release on page 83 Using Radio Page on page 84 Using Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system Note A Page key on an attendant console overrides and disconnects the telephones The telephones must reaccess the page trunk To connect to Call Page C a 1 Lift the handset 2 Dial the Page Trunk Access Code to complete the connection to the page sys
66. ing on the LCD display screen such as the caller s name and telephone number The system must have CPND enabled Category 5 Cat5 Cable and associated connecting hardware capable of transmitting at speeds up to 100 MHz used by 10BaseT 100BaseT4 100BaseTX Category 5e Cat5e Most Cat5 cable manufactured after 1996 also supports 1000BaseT GigE installations and is designated Cat 5e Catbe cable normally has four pairs of copper wire Category 6 Cat Cable and associated connecting hardware capable of transmitting at speeds up to 200 MHz Designed specifically to support 1000BaseT Gig Ethernet GigE it is also compatible with 10BaseT 100BaseT4 and 100BaseTX installations The cable normally has four pairs of copper wire Date time display The current date and time when the telephone is in an idle state Directory Number DN A number consisting of one to seven digits for a telephone and also known as an extension number Terms you should know Feature display An area that shows status information about the feature in use It also displays the name and status of the active session Feature Status Lamp indicator An LCD or an LED that indicates a data message contact or feature status by a flash wink steady on or off Fixed key The hard labeled keys on your telephone Flexible Feature Codes FFC Specialized codes entered using the dialpad that enable features for example Ring Again
67. ings To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each authorVs protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for
68. ist of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the University of California Berkeley and its contributors 4 Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission At THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AM END OF TERMS AND CONDITIONS ConvertUTF The following component is licensed under convert UTF license Third party terms Convert UTF ConvertUTF License Copyr
69. its destination Services key A fixed key used to access options such as Telephone Options Password Admin Virtual Office Login Virtual Office Logout Test Local Mode and Resume Normal Mode Shared Directory Number A DN extension that is shared by two or more persons Terms you should know Special Prefix code SPRE Special codes entered using the dialpad followed by a two digit access code that enable features for example Call Forward All Calls requires entry of SPRE code 74 Soft keys A set of keys programmed by your system administrator These four keys located directly below the display area have four programmable layers These keys are also used to configure parameters in the Telephone Options menu Special dial tone The three consecutive tones followed by dial tone that you hear when accessing telephone features Station Control Password SCPW Enables security features on your phone to prevent others from making calls from your telephone and to prevent access to protected features for example Remote Call Forward Status Messages A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active and Ringer is OFF System or Switch Your office communication system Switchhook A button on which t
70. keys to scroll up or down and highlight New Password Press the Enter key Use the dialpad to enter the new password Press the Enter key to accept the new password If you are locked out of your Avaya 1110 IP Deskphone or if you forget your SCPW contact your system administrator Note The default configuration for Password Protection is off About the Avaya 1110 IP Deskphone To turn Password Protection on or off 2 1 Press the Directory key 2 Press the Up Down navigation keys to scroll up or down and highlight Change Protection Mode gt 1 3 Use the dialpad to enter your password aaa if Password Protection is enabled aga Enter 4 Press the Enter soft key 5 Press the Up Down navigation keys to highlight one of the following Enable Password Protection Disable Password Protection 6 Choose one of the following soft keys or Yes to accept the selection Noto return to the Directory menu Done 7 Press the Done soft key Entering and editing text Entering and editing text You can enter and edit text on your Avaya 1110 IP Deskphone using the following methods e Connect the components on page 25 Editing text using the soft keys on page 22 e Connect the components on page 25 The use of any of these methods for text entry depends on the applica tion Table 2 shows the applications and input devices that you can use for text
71. lly call members of a predefined group one at a time until all members answer To call group members C a 1 Lift the handset 2 Enter the Group Call FFC The feature automatically calls all group members The telephone numbers of the group members appear on the display as they answer Note 1 After everyone in the group has answered only the person who made the group call can put the call on hold Note 2 When a person in your group is on a conference call or another group call they are not connected to your group call Talking with more than one person To answer a group call a 1 Liftthe handset Note the following about E notification tones Ifyou are on a call and receive three 10 second tones this is the notification of a group call on your current extension f you are on a call on another line when a group call is made you receive a long tone through the handset or speaker f you are already on a conference call or another group call you do not receive notification of a group call To end a group call Press the Goodbye key Note When the person who made the Goodbye group call disconnects the call terminates for all members of the group However the members of the group call can disconnect from the call and not affect other members on the call Working without interruption Working without interruption This section describes the Activat
72. m of the phone see Figure 5 Form a small bend in the cable and then thread the adapter cord through the channel in the stand base Plug the AC power adapter into the nearest AC power outlet Note The Avaya 1110 IP Deskphone supports both AC power and Power over Ethernet PoE including IEEE 802 3af standard power To use AC power use only the Avaya approved Global Power Supply NTYS17xxE6 which must be ordered separately To use PoE power your connected LAN must support PoE When using PoE an AC power adapter is not required Connect the components Figure 5 Avaya 1110 IP Deskphone connections 3 Link lamp Handset jack Install the handset Plug the end of the handset cord with the short straight section into the handset Plug the end of the handset cord with the long straight section into the handset jack on the back of the phone see Figure 5 marked with the symbol Form a small bend in the cord and then thread it through the channel in the stand base marked with the symbol so that it exits in the handset cord channel on the right hand side of the stand base see Figure 4 Install the LAN Ethernet cable Plug one end of the supplied LAN Ethernet cable into the LAN ethernet port on the back of your phone see Figure 5 marked with the symbol and thread the cable through the channel in the stand base marked with the symbol Connect the other end of the cable to your L
73. ment Other Safety Approvals IEC 60950 1 ITE equipment Safety Part 1 General requirements Regulatory and safety information Other US Canada Hearing Aid Compatibility HAC as per FCC Part 68 This equipment complies with the CE Marking requirements C Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration may be obtained from http www avaya com or Avaya Inc 211 Mt Airy Road Basking Ridge NJ 07920 USA DenAn regulatory notice for Japan Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power cord AC adaptors shipped with the equipment or specified by Avaya to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury xs ABL xIZCSRIBC EROCEICHRGISU H s TL BRAK ACT 42 2254 088 IX d SEI HEU 43 d FEI EMECRMACESL Bh EXER ELO SES E C RM AE S eig PRET BR ISEOIIXCIERACEA 5S Hen CHVETHRO BRI EOE FLU COLS IRBIEEGGEgR SPESRUM SEU OAUEdEARE AS SRORBLSSECEMHVET Regulatory and safety information
74. n contrast press the Services key select Telephone Options and then select Contrast adjustment Adjusting the display screen contrast 1 To increase or decrease the display contrast level choose one of the following Press the Lower or Higher context sensitive soft keys Press the Up or Down navigation keys Telephone features Select Cancel 2 Choose one of the following or Press the Select context sensitive soft key to save the contrast level and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing configurations Language The LCD display is available in multiple languages To choose a language press the Services key select Telephone Options and select Language If the Language setting is password protected you must enter a password SCPW to change the language If you enter an incorrect password an error message is displayed If you enter an incorrect password more than three times the password functionality is locked Contact your system administrator to unlock the password Selecting a language 7 1 Press the Up Down navigation keys to scroll up or down and then highlight the 3 1 desired language for example German Deutsche Telephone features Select Cance 2 Choose one of the following or Press the Select context sensitive soft key to save the language
75. ng holes as shown in Figure 6 Method A over the screw heads You may need to remove the phone from the wall to adjust the lower screws When the lower screws fit snugly tighten the top screws Method B Attach the 15 cm 6 inch CAT5e cable not supplied position the phone stand mounting holes shown in Figure 6 Method B over the mounting rivets push the phone onto the mounting rivets and down to lock the phone into position Replace the stand cover Ensure that all cables are neatly routed and press the stand cover into place until you hear an audible click Connect the components 8 Put the phone in the wall mount position If you wall mounted your phone put it in the wall mount position by pressing the Tilt Lever and pushing the phone towards the stand until the phone is nearly parallel with the stand Release the Tilt Lever and continue to gently push the phone towards the stand until you hear an audible click from the Wall Mount lever Ensure the phone is securely locked in position Telephone features Telephone features Your Avaya 1110 IP Deskphone has both server based telephone features and local telephone based tools Server based telephone features are accessed through the Telephone Options menu item on the Services menu Press the Services key once to access the Services menu which has the following menu items Telephone Options enables you or your system administrator to select and configur
76. nouncement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus itis not the intent of this section to claim rights or contest your rights Third party terms to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and
77. nsferred call is not answered your telephone rings a 1 Lift the handset to reconnect to the x original caller 2 Choose one of the following Trans La Press the Transfer context sensitive f soft key and repeat the transfer Ifthe transfer is picked up while you are on the line press the Goodbye Goodbye key to complete the transfer Using Call Park Use the Call Park feature to hold temporarily park and retrieve a call from any telephone Using Call Park does not tie up a line When configured network wide Call Park can be used across networks A System Park extension can be configured to automatically park most calls To park a call on the System Park DN or your own DN T During an active call press the Park i iu context sensitive soft key twice m Note By default the call is parked on your DN unless a System Park DN is enabled to automatically park calls on the system While on an active call To park a call on a DN other than the System Park DN or your own Press the Park context sensitive soft key Dial the DN where you want to park the call Press the Park context sensitive soft key To park a call using the SPRE code or FFC Choose one of the following Press the Transfer context sensitive soft key Press the Conference context sensitive soft key Dial the Call Park FFC To use an alternate DN from the System Park DN or your own DN dial
78. nsitive soft key Press the Conference context sensitive soft key ane 2 Dial the SPRE code followed by 83 or see dial the Call Trace FFC to automatically reconnect Note Contact your system administrator for the Call Trace feature SPRE code While away from your desk While away from your desk You can use the following features when you are away from your desk Using Call Forward on page 65 Using Internal Call Forward on page 67 Using Remote Call Forward on page 67 Securing your telephone on page 69 Using Call Forward Use the Call Forward feature to direct incoming calls to ring on another line DN If the telephone is ringing the call cannot be forwarded To forward your calls or change the forward number 1 Choose one of the following Fuad Press the Forward context sensitive soft key Lift the handset and enter the Call C a Forward All Calls Activate FFC tt 2 Dial the DN where you want to forward aaa your Calls gud Fund 3 Pressthe Forward context sensitive soft To see the number to which calls are being forwarded press the Forward soft key A message box with the target number is displayed as seen in the following figure While away from your desk Figure 7 Call Forward display Press OK to return to the idle screen or press Cancel to cancel Call Forwarding To deactivate Call Forward Choose one of the following Press the Forward sof
79. nsult your system administrator About the Avaya 1110 IP Deskphone Telephone display Table 1 shows the LCD screen of your Avaya 1110 IP Deskphone Figure 2 Avaya 1110 IP Deskphone LCD screen AVAYA Upper display area 2333 88 29 8 08am information display p Trans Conf Fud More Lower display area context sensitive soft key labels The LCD screen on your Avaya 1110 IP Deskphone consists of two basic display areas e The upper display area is for information such as caller number caller name feature prompt string user entered digits date and time or call timer if provisioned in the Telephone Options menu and telephone information The lower display area is for context sensitive soft key labels License Notification Notify your system administrator if your IP Deskphone displays a message in a pop up window about the licensing feature or evaluation period License notification provides details to help diagnose why the features are disabled on the phone You can press the Stop key or lift the handset to close the window The window redisplays every 24 hours at 1 00 AM default The time and time frame can be configured when you provision the phone For information about provisioning the IP Deskphones see Avaya Communication Server 1000 IP Deskphones Fundamentals NN43001 368 About the Avaya 1110 IP Deskphone Call features and Flexible Feature Codes Some features are not ava
80. ntributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Third party terms Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not spec
81. nu When you select the Network Configuration option from the Local tools menu network configuration data appears for your Avaya 1110 IP Deskphone This tool is for administrator use only 4 Using the Lock Menu When you select the Lock Menu option from the Local tools menu a Lock Menu submenu appears This submenu provides access to tools used for controlling access to the Local tools menu itself or various Local tools menu options This tool is for administrator use only Making a call Making a call This section describes features associated with making a call You can make a call from your Avaya 1110 IP Deskphone using any of the following methods Using Off hook dialing on page 51 Using On hook Dialing on page 52 Using Predial on page 52 Using Ring Again on page 53 Using Last Number Redial on page 55 Using Speed Call on page 56 Using System Speed Call on page 57 Using Off hook dialing C a 1 Lift the handset aaa i sae 2 Dial the number aaa aud A 3 To terminate the call choose one of the c following or Replace the handset into the cradle Press the Goodbye key Goodbye Making a call Using On hook Dialing 1 Leave the handset in the cradle ola 2 Press the line DN key psa 3 When the dial tone sounds dial the aaa number aaa 2 4 When the called party answers lift the handset A 5 To terminate the call
82. o exit the menu When a Local Diagnostics tool is selected use the Return context sensitive soft key to exit the tool and return to the Local Diagnostics submenu Use the Return context sensitive soft key to quickly gather information and run tests For example you can check Ethernet Statistics submenu option 3 press the Return context sensitive soft key to return to the Local Diagnostics submenu and then select Network Diagnostics Tools submenu option 2 to ping an IP address 1 IP Set amp DHCP Information The system administrator can use the IP Set amp DHCP tool to view reports about IP set and DHCP operation 2 Network Diagnostic Tools The system administrator can use the tools of Network Diagnostic Tools menu to diagnose network problems 3 Ethernet Statistics The system administrator can use the Ethernet Statistics tool to view reports about Ethernet operation 4 IP Network Statistics The system administrator can use the IP Networks Statistics tool to view reports about network operation Local tools 5 DHCP Information The system administrator can use the DHCP Information menu to view DHCP related information 6 License Information The system administrator can use the License Information menu to view license related information 7 Certificate Information The system administrator can use the Certificate Information to view certificate related information 3 Using the Network Configuration subme
83. ols b Pressthe Left Right navigation keys to move to a specific symbol c Press the Choose soft key to select a symbol 6 Press the Next soft key to submit your changes Table 3 describes the soft key editing functions on your Avaya 1110 IP Deskphone Table 3 Editing soft key description Part 1 of 2 Key Description Cancel Action is cancelled Choose Select a non alphanumeric symbol available only after the Symbol soft key is selected Clear Clear the input field Case Switch the next character to either uppercase or lowercase Delete Backspace one character Entering and editing text Table 3 Editing soft key description Part 2 of 2 Description Done Select Enter Meaning depends on application Entering text using the USB keyboard You can use the USB keyboard when connected to enter text in the tools and graphical applications For number entry in phone applications for example when dialing you can use the keyboard to enter digits 0 9 as well as and Other characters are ignored When on a call you can use the function keys f1 f2 f3 f4 f5 f6 f7 and f8 to control the phone Table 4 shows the function keys and their associated action during phone calls Table 4 USB keyboard function keys during phone calls Function key Action fi Go to Handsfree mode f2 Go to Headset mode f3 Place the current call on hold f4 Mu
84. on March 2011 Standard 07 02 This document is up issued to reflect changes in the procedures for cancelling Call Forward October 2010 Standard 07 01 This document is up issued to support Unistim 5 0 and Avaya Communication Server 1000 Release 7 5 June 2010 Standard 06 01 This document is up issued to support Communication Server 1000 Release 7 0 October 2009 Standard 05 01 Because of the similarity between Communication Server 1000 Release 6 0 for UNIStim 4 0 features and Release 5 5 features UNIStim 4 0 Release 6 0 documentation is also used for Release 5 5 June 2009 Standard 04 02 This document is up issued to support Nortel Communication Server 1000 Release 6 0 May 2009 Standard 04 01 This document is up issued to support Nortel Communication Server 1000 Release 6 0 Revision history April 2008 Standard 03 03 This document is up issued to support Nortel Communication Server 1000 Release 5 5 for UNIStim 3 0 May 2007 Standard 02 01 This document is issued to support Nortel Communication Server 1000 Release 5 0 March 2007 Standard 01 01 This document is issued to support Communication Server 1000 Release 4 5 This is the first publication of this document Contents About the Avaya 1110 IP Deskphone 11 Base IOUS ECT PERI 11 Telephone controls PT Anes quA desto B Telephone display ecu suke ex mer mmm eee ames 17 License WOUNCEIOM auae aer bac C
85. ople in the targeted call receive a tone for approximately 1 second After Override joins you to their call a short tone repeats every 16 seconds 2 To terminate the call press the Goodbye key Goodbye Using Privacy Release Use the Privacy Release feature to enable one or more people who share your DN to join a call Additional call features To use Privacy Release in an established state FruRls Press the Privacy Release context sensitive ml soft key during a call People can join the call by pressing the shared number DN key on their telephone Multiple Appearance DN feature Using Radio Page Use the Radio Page feature to page a person and stay on the line until they answer The paged person answers the call after entering a special Page Meet me code from any telephone To use Automatic Preselection Meet me page a a 1 Liftthe handset Ht 2 Dial the Radio Paging Access FFC gaa The paging tone sounds two beeps followed by a dial tone 3 Dial the number of the party you want to aaa page aaa After dialing the ringback tone sounds Note The paged person can use any telephone to enter a Radio Paging Answer FFC plus their own DN number Additional call features Goodbye or oc 4 If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset
86. ou receive notification a a 1 After receiving the notification ring lift the handset Rnanan 2 Press the Ring Again context sensitive soft key to automatically dial the number To deactivate Ring Again before notification Choose one of the following RrngAgsn Press the Ring Again context sensitive soft key a second time or aaa Enter the Ring Again Deactivate H H FFC Making a call Using Last Number Redial Use the Last Number Redial feature to automatically redial the last dialed number To use Last Number Redial Choose one of the following x 1 To redial using the handset T Lift the handset or ute Press the line DN key m utes 2 To redial without lifting the handset press the line DN key twice the last number dialed is automatically redialed Making a call Using Speed Call Use the Speed Call feature to place internal and external calls by dialing a one two or three digit code to store edit and automatically dial frequently called telephone numbers To store a Speed Call number SrFcCtl 1 Press the Speed Call Controller context sensitive soft key The triangular icon flashes indicating programming mode nsn 2 At the prompt aaa Enter a one two or three digit code 0 999 If required dial the access code Enter the telephone number internal external or long distance number SrFcCtl 3 Press the
87. r altered source distribution The Contributing Authors and Group 42 Inc specifically permit without fee and encourage the use of this source code as a component to supporting the PNG file format in commercial products If you use this source code in a product acknowledgment is not required but would be appreciated A png get copyright function is available for convenient use in about boxes and the like printf 9os png get copyright NULL Also the PNG logo in PNG format of course is supplied in the files pngbar png and pngbar jpg 88x31 and pngnow png 98x31 Libpng is OSI Certified Open Source Software OSI Certified Open Source is a certification mark of the Open Source Initiative Glenn Randers Pehrson glennrp at users sourceforge net December 18 2008 END OF TERMS AND CONDITIONS Kern random The following component is licensed under kern random license Kern random Copyright Theodore Ts o 1994 1995 All rights reserved Kern random License Third party terms V This code is derived from software contributed to Berkeley by Chris Torek Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met V 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this l
88. r two people on the call receive an override tone and a or Ban conference call is established aaa between the three of you If anyone HH disconnects the other two people remain connected 3 To terminate the call press the Goodbye key Goodbye Using Forced Camp on Use the Forced Camp on feature to automatically ring another telephone internal or external immediately after that telephone disconnects from its current call To use Forced Camp on aaa You receive a busy signal after dialing a gaa telephone number Additional call features Enter the Override FFC to initiate a Forced Camp on Note The person you called receives a tone and you receive a ring signal or a busy signal depending on the options chosen You are now camped on to the number you dialed Return the handset to the cradle When the person you called finishes their call your telephone automatically dials the number and both telephones ring Answering a call camped on to your extension ou 3 When your telephone rings lift the handset Note You can program your telephone for either Camp on or Call Waiting but not both Additional call features Overriding a busy signal Use the Override feature to override a busy signal and interrupt another call To override a busy signal aaa aaa You receive a busy signal after dialing a aoa aaa telephone number aaa 1 Enter the Override FFC aaa H The pe
89. re to configure Normal mode indication 1 Press the Services key select Telephone Options and then select Normal mode indication 2 Press the Up Down navigation keys to scroll up or down and then select one of the following On Off 3 Press the Select soft key to save the configuration else press the Cancel key to cancel the modifications Telephone features Local tools Local tools Your Avaya 1110 IP Deskphone has both local and server based telephone tools and features This section discusses the various tools and features available locally on your Avaya 1110 IP Deskphone Many of the tools and features discussed in this section are for administrator use only Do not make any changes unless instructed by an administrator Local tools and features are accessed through the Local tools menu Press the Services key twice to access this menu Your system administrator can establish a password for the Local tools menu When the password is enabled a password prompt appears when you attempt to access this menu Use the dial pad to type the correct password and then press the Enter key The Local tools menu appears If the menu does not appear contact your system administrator The Local tools menu has the following menu options 1 Using the Preferences submenu on page 45 2 Using the Local Diagnostics submenu on page 48 e 3 Using the Network Configuration submenu on page 50
90. reachable Network problem Notify system 2 administrator if the problem persists VOUD configured on Remote IP Notify system TN Deskphone does not administrator have VOUA Class of Service Using Media Gateway 1000B The Media Gateway 1000B MG 1000B provides a means of extending CS 1000 Release 4 5 features to one or more remotely located branch offices using the Branch Office feature A branch office is a remote location in the network where IP Deskphones PSTN access and TDM telephones are located Contact your system administrator to see if these functions are available for your use The Media Gateway 1000B MG 1000B telephone can operate in Normal or Local Mode Normal Mode The telephone registers with the Main Office and receives telephone services from the Main Office At any time during Normal Mode you can check Local Mode functionality make and receive calls by enabling Local Mode and returning to Normal Mode After testing you can return to Additional phone features Normal Mode see Using Resume Normal Mode on page 100 or by waiting for 10 minutes Local Mode If the WAN connection fails the IP Deskphone loses communication with the Main Office Telephone Preference Service TPS It then registers with the MG 1000B and receives telephone services from the MG 1000B When in Local Mode the telephone displays the message LOCAL MODE This section provides more information on the follo
91. server applications 106 F Feature display 138 Fixed key 138 Flexible 107 Flexible Feature Code FFC 138 G Goodbye key 14 138 Group Call 73 H Hold key 14 Hospitality features 102 Indicator status 138 Information display 138 Information line 138 Internal Call Forward 67 Interrupted dial tone 139 IP Network Statistics 49 IP Set amp DHCP Information 49 L Language display 35 Last Number Redial 55 LCD screen 17 License Information 50 License notification 17 Line DN 14 Local Area Network LAN 11 Local Diagnostics 49 Local mode 99 lower display area 17 M Make Set Busy 75 Malicious Call Trace 64 Media encryption 25 Media Gateway 1000B 98 Meet me page 84 Message Inbox key 16 139 Message waiting indicator 14 141 More key 13 N Navigation keys 13 139 Network Diagnostic Tools 49 Normal mode 98 O Off hook 139 Off hook dialing 51 On hook dialing 52 Override a busy signal 83 P Paging tone 139 Place a call on hold 58 Predial feature 52 Privacy Release 83 R Radio Page 84 Record a Calling Party Number 63 Regulatory and safety information 113 Remote Call Forward 67 Resume Normal Mode 100 Ring Again 53 Ringback ring tone 139 S Secure your telephone 69 Security features 19 Selecting a language 35 Selecting date time format 36 Services key 15 139 Shared Directory Numbers 139 Soft keys 13 Soft keys self labeled 140 Special dial tone 140 Special Prefix
92. stribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS INNO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Except as contained in this notice the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other Third party terms dealings in this Software without prior written authorization of the copyright holder END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license Libpng 1 2 37 June 4 2009 Libpng License This copy of the libpng notices is provided for your convenience In case of any discrepancy between this copy and the notices in the file png h that is included in the libpng distribution the latter shall prevail COPYRIGHT NOTICE DISCLAIMER and LICENSE If you modify libpng you may insert additional notices immediately following this sentence libpng versions 1 2 6 August 15 2004 through 1 2
93. t from Virtual Office 95 Emergency calls on your Remote IP Deskphone 95 Troubleshooting Virtual Office llus 96 Using Media Gateway 1000B 00000 eee 98 Using Test Local Mode TTD d ERU quU d dp O Using Resume Normal Mode 100 Troubleshooting MG 1000B Lsususluss 100 Using Hospitality features sL 102 Configuring Automatic Wake Up d sdmdupdndn TATE 102 Station Control Password 104 Accessing External Server Applications 106 Flexible Feature Codes FFC 107 Quick Referente 2usosu o Run ER n RR RAE RR 109 Feature Operation cuecoseces ect esu mp Ex ems 109 LOOO Seu xpi acr A AU o orar RR EO RUP S ORO quce x8 110 Services and Telephone Options menus 110 Regulatory and safety information 113 Sag PPP IECIT 115 Third party terms 2 22 22 scuc c hum iraa 117 Third Party Terms for UNIStim sw releases 4 1 thru 5 0 Jan 2010 Nov 2010 TIT cu DA c 118 CORSA 4x deuote did Oda ue GUAE OR Masc d o oa digi a 125 PNG m PN TENTE PRG GG Sid vm T rusa mane TES IUE sa da CA ERR RU Kp t o ub Udo ae rd 129 Mie aa l E AEEA e aed oer eee addas odd dildo 130 ern ANON used adie eR aede IR eeedaaee aan 132 APPT ULI acu oia org cod pe CR e or p RR e REC oe 133 Wchar functions leseni PEET Ped TET peak
94. t key and press or the Cancel soft key OR mu Lift the handset and enter the Call H Forward All Calls Deactivate FFC aaa To reinstate Call Forward to the same number Fud Fud Press the Forward context sensitive soft ln grrr ais While away from your desk Using Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN Calls originating outside your telephone system still ring at your telephone Current incoming calls cannot be forwarded To forward internal calls mam 1 Lift the handset and enter the Internal a H Call Forward Activate FFC aaa 2 Dial the DN to which you are forwarding aaa your internal calls aaa 3 Return the handset to the handset e cradle To deactivate Internal Call Forward aaa Lift the handset and enter the Internal a a Call Forward Deactivate FFC a Using Remote Call Forward Use the Remote Call Forward feature from any telephone other than your own to forward calls to any telephone To activate Remote Call Forward C a 1 Lift the handset While away from your desk nae 2 f you are calling from a telephone aaa outside the system dial your direct system access number and wait for the dial tone nae 3 Dial the Remote Call Forward Activate aaa FFC to activate the feature aaa ane 4 Dial your Station Control Password A aaa dial tone sounds a
95. te the current call f5 Volume up f6 Volume down f7 Copy f8 Quit Connect the components Connect the components Before you begin CAUTION Damage to Equipment Do not plug your Avaya 1110 IP Deskphone into a regular or ISDN telephone jack This results in severe damage to the IP Deskphone Consult your system administrator to ensure that you plug your phone into a 10 100BaseT Ethernet jack CAUTION Your Avaya 1110 IP Deskphone is designed for use in an indoor environment only Connect the components Figure 3 Release the phone from the stand Wall mount Tilt lever lever WARNING Your Avaya 1110 IP Deskphone is shipped with its stand locked in position To release the phone from the stand press the Wall Mount lever see Figure 3 and gently rotate the phone away from the stand a little When you re sure the phone is released from the stand press the Tilt lever and fully rotate the phone away from the stand Use the following steps to connect the components of your phone 1 Remove the stand cover Pull upward on the center catch see Figure 4 and remove the stand cover from the stand base The cable routing tracks are now accessible in the stand base see Figure 5 Connect the components Figure 4 Remove the stand cover Center cord channel 2 Connect the AC power adapter optional Connect the AC power adapter not supplied to the AC adapter jack in the botto
96. tem 3 Make your announcement Additional call features 4 Press the Goodbye key Goodbye Charging a call or charging a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from a telephone restricted to local calls To charge a local or long distance call to an account before you dial a a 1 Liftthe handset Charge 2 Choose one of the following Press the Charge context sensitive soft key Dial the Call Detail Recording FFC aaa 3 Dial the charge account number aaa 4 When the dial tone sounds dial the aaa number Additional call features To charge a call in progress Trans Cont Charge Choose one of the following Press the Transfer context sensitive soft key Press the Conference context sensitive soft key Choose one of the following Press the Charge context sensitive soft key Dial the Call Detail Recording FFC Dial the charge account number Press the line DN key to return to the call To charge a call to an account when you transfer a call Trans 1 LL Press the Transfer context sensitive soft key The call is on hold Additional call features Charge 2 Choose one of the following Press the Charge context sensitive soft key sea Dial the Call Detail Recording FFC aaa 3 Dial the charge account number a
97. the DN where you want to park the call Otherwise proceed to step 4 While on an active call Trans Cont 4 Choose one of the following or Press the Transfer context sensitive soft key Press the Conference context sensitive soft key To retrieve a parked call C a 1 Lift the handset Park 2 Press the Park context sensitive soft nan 3 Dial the DN where you parked the call dad Note If a parked call is not retrieved within a specified period of time it rings back to your telephone Recording a Calling Party Number Use the Calling Party Number feature to record a caller s number or to charge a call to an account number during an established call To record a caller s number for accounting purposes CParty 1 Press the Call Party context sensitive soft key The caller is placed on hold While on an active call 1 4 2 Diala charge account number or the aaa callers number aad Note For information on using the Charge key see Charging a call or charging a forced call on page 77 CParty 3 Press the Call Party context sensitive soft key to return to the call Tracing a malicious call Use the Call Trace feature to trace nuisance calls within your system Note This is not a default feature Contact your system administrator to configure this feature on your telephone To activate Call Trace 1 Choose one of the following or Press the Transfer context se
98. the GNU Public Licence END OF TERMS AND CONDITIONS Zlib The following component is licensed under zlib license Zlib 1 2 1 Zlib License zlib h interface of the zlib general purpose compression library version 1 2 4 March 14th 2010 Copyright C 1995 2010 Jean loup Gailly and Mark Adler This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions Third party terms 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software ina product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler END OF TERMS AND CONDITIONS Curl The following component is licensed under curl license Curl 7 15 1 Curl License COPYRIGHT AND PERMISSION NOTICE Copyright c 1996 2010 Daniel Stenberg lt daniel haxx se gt All rights reserved Permission to use copy modify and di
99. trator E F Press the Services key once to access the following server based options Services Telephone Options Volume adjustment Contrast adjustment Language Date Time Local Dialpad Tone Set Info Diagnostics Ring type Call timer Live Dial Pad Caller ID display order Normal mode indication e Password Admin Station Control Password Note The Password Admin menu may not be available on all Avaya 1110 IP Deskphones Consult your system administrator About the Avaya 1110 IP Deskphone e Virtual Office Login and Virtual Office Logout if Virtual Office is configured Test Local Mode and Resume Local Mode if Media Gateway 1000B is configured Note Press the Services key to exit from any menu or menu item F Press the Services key twice to access the Gersizes following telephone based local options e 1 Preferences Li e 2 Local Diagnostics Services 3 Network Configuration e 4 Lock Menu Note 1 Access to these local options can be password protected If you press the Services key twice and a password prompt appears contact your system administrator Note 2 Press the Cancel context sensitive soft key to exit from any menu or menu item Press the Message Inbox key to access Mza Inbox your voice mailbox Note This function may not be available on all Avaya 1110 IP Deskphones co
100. type option configures the telephone s ring tone To choose a ring type press the Services key select Telephone Options and then select Ring type Choosing a ring type 1 Press the Up Down navigation keys to scroll up or down and then highlight one of the ring types Plas 2 Press the Play context sensitive soft key to sample the ring tone Telephone features Select 3 Choose one of the following Press the Select context sensitive soft key to save the ring type and Stor return to the Telephone Options menu l Press the Stop context sensitive soft key and then use the Up Down navigation keys to select a different ring type Press the Cancel context sensitive soft key to keep existing configurations Cancel Call timer The call timer measures how long you are on each call To enable Call timer press the Services key select Telephone Options and then select Call timer Enabling or disabling Call Timer 1 Choose one of the following On oft a or To turn on the call timer press the On context sensitive soft key To turn off the call timer press the Off context sensitive soft key Telephone features Select Cancel 2 Choose one of the following _ or Press the Select context sensitive soft key to save the configuration and return to the Telephone Options menu Press the Cancel context sensitive soft key to keep existing con
101. ua 4 After the dial tone dial the number to aaa which you are transferring the call Trans 5 Press the Transfer context sensitive soft key when you hear the telephone ring Note You can talk privately to the person at the transfer number before you press the Transfer context sensitive soft key To charge a call to an account when you add someone to a conference call Conf 1 Press the Conference context sensitive soft key The call is placed on hold Additional call features 2 Choose one of the following Charge Press the Charge context sensitive soft key or aaa Dial the Call Detail Recording FFC aaa aaa psa 3 Dial the charge account number aoa aug H 4 Dial the number of the person you want aaa to add to the conference aad Conf 5 Press the Conference context sensitive soft key Using Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp on Use Enhanced Override to make a call or a consultation call such as placing a call on hold and calling another party To use Enhanced Override san You receive a busy signal after dialing a aaa telephone number a Additional call features aaa 1 Enter the Override FFC to initiate a aaa mu Forced Camp on aaa If either person on the call disconnects at this time you receive an overflow fast busy or engaged signal EnhBur 2 Enter the Override FFC again The othe
102. wing topics Using Test Local Mode Using Resume Normal Mode Troubleshooting MG 1000B Using Test Local Mode Use Test Local Mode to check Local Mode functionality make and receive telephone calls Test Local Mode is useful when provisioning has changed for an IP Deskphone on an MG 1000B Controller F 1 Press the Services key 2 Press the Up Down navigation keys to scroll up or down and then highlight Test Local Mode Lej 3 Press the Enter key the telephone resets and registers back to the Main Office Additional phone features Using Resume Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality Note If you do not use the Resume Normal Mode command after testing the telephone automatically returns to Normal Mode in 10 minutes C Services 1 Press the Services key 2 Press the Up Down navigation key to scroll and highlight Resume Normal Mode 3 Press the Enter key the telephone registers back to the main office Troubleshooting MG 1000B The MG 1000B can display error messages on screen Table 9 lists error messages and describes actions to correct the causes Table 9 Troubleshooting MG 1000B Part 1 of 2 Display Message Local Mode Probable Cause Test Local Mode Network problem Actions Press the Services key and then select Resume Normal Mode Contact system administrator if
103. y and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an an
104. y to accept the new password Note If you are locked out of your Avaya 1110 IP Deskphone or if you forget your SCPW contact your system administrator Accessing External Server Applications Accessing External Server Applications Use External Server Applications to access a variety of applications directly from your Avaya 1110 IP Deskphone To find out what features and services are available contact your system administrator Depending on what is available on your system your phone can provide information for example local news and weather stock market information or traffic reports For more information about the External Server Applications consult the Avaya IP Deskphone External Server Applications User Guide Flexible Feature Codes FFC Flexible Feature Codes FFC Use Table 10 to keep track of the FFCs that the system administrator assigns to your Avaya 1110 IP Deskphone Table 10 Flexible Feature Codes Part 1 of 2 FFC Feature Automatic Wake Up Activate Feature Make Set Busy Activate Automatic Wake Up Deactivate Make Set Busy Deactivate Automatic Wake Up Verify Malicious Call Trace Call Detail Recording Charge Account Override Call Forward All Calls Activate Pickup Ringing Number Call Forward All Calls Deactivate Pickup Directory Number Call Park Pickup Group Electronic Lock Activate Radio Paging Access Electronic Lock

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