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AT&T Telephone R2V1 User's Manual

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Contents

1. Administering AAS Tasks This section offers flowchart procedures for administering AAS tasks and is designed to be used during administration sessions However it does not provide explanations of how System 25 features work or details about material you wil find on the AAS forms lines or menus you need feature descriptions see the ATET System 25 R2VI Implementation Manual and the ATET System 25 R2VI Reference Follow the task diagrams after reading the introductory material Menus and other screens that you step through without input are marked in black Screens requiring or allowing Input are marked in red as are items to be selected on menus Notes ae placed next 10 some of the diagrams where you may requise assistance However most of the necessary information for completing forms and lists can be found by using FD HELP T you need assistance a any time during these procedures press FI HELP Aamnsieing AAS Tes Data Ports Assigning System Wide Data Options Adding 2 Data Staton Modifying a Data Station Removing a Data Station Setting Up Modem Pooling Serting Up a STARLAN Interface Floating Personal Dial Codes Integrated Display Directory Night Service Remote Access SMDA Call Accounting Speed Dialing Assigning Personal Speed Duling to a Voice Station Adding Changing or Removing System Speed Dialing Numbers System Restarts Warm Start Led Default Cold Start
2. For Receiver Stations Werne Complete screen GD nex Assign COVERGRP button Complete pop up screen summa Gs SUBMIT Coma Ads Setting Up Pickup Groups Follow the procedure below to add users to or remove users from Pickup Groups sou need assistance at any time during Ws procedure press FI HELF Setting Up Pickup Groups ur Select group ED To add Enter PDC 5 SUBMIT Moped This section provides procedures for the following tasks Bo Assigning System Wide Coverage Options Setting Up Pickup Groups Setting Up Standard Group Coverage Setting Up DGC Group Coverage Setting Up Individual Coverage Assigning System Wide Coverage Options Ti you need assistance at any time during this procedure press FT HELP Assigning System Wide Coverage Options a irs 227 Complete screen EE SUBMIT Coverage Adi casser summer Complete screen O nex nex Complete these items Montero intemal Montero gs per for neral Calls Noter of Outgoing retos Murer of rings per ter Outgoing Cals Qvoung for Ca Automate Queuing lr Outgoing Cale susu Administering Callback Queuing for Each Trunk Group A20 Aopendix A ext Noa Complete this iem Tanks can be use for outgoing queued cal susu Coring Callbac
3. 3 SUBMIT Append A Auxiliary Equipment This task allows you to set up ports for a variety of auxiliary equipment Some of the Auxiliary equipment ports you can administer with this task ae follow Delay Announcements Dial Dictation External Alerts Musicon Hold Paging Selector Consoles VOICE POWER Voice Message System Adding Auxiliary Equipment Ports To add any type of aullary equipment port use the following procedure procedure press FI HELP you ed asas a any me during Adding Auxiliary Equipment Ports as RAN Select the type of aan equipment you want to add Complete screen CE SUBMIT Complete pop sp sereen applicable Se i 4 Fury Examen This feature is used to add digits to andlor remove digits from telephone numbers sent through specific facilities Assigning Digit Translations a Paging 08 ACCESS CODE L A14 Appena a FHE Complete screen D SUBMIT Complete screen SUBMIT Assigning Exception Lists Use the following procedure for assigning numbers to the Home Area Code Exception Lists and to the Other Area Codes Exception List Iyon need asistance at any mo doing pos re HE Assigning Exception Lists Complete screen D SUBMIT ED NEXT Complete screens D SUBMIT Complete sereen D SUBMIT Automate Route Stein A13 Bui
4. 5 Using Save and Restore Using Save and Restore sa Saving and Restoring with the UNIX PC sa Saving and Restoring with a Tape Unit ss Using Save and Restore Information sent to the system via Advanced Administration is kept stored in System 25 s memory This stored information is referred to as Ihe translations The Save and Restore feature allows you to copy translations from the system s memory to a UNIX PC fle or to a cassette tapo Its very important that you make copies of the translations in your System 25 In the unlikely event that the system s translations are damaged or Jost your copy allows you to restore the system to the state it was in before the problem occurred H your translations are lost and you do not have a backup you will have to manually reconfigure the system a procedure that would mean hours of lost System 25 service NOTE Since these procedures can affect or be affected by call traffic they should be performed off hours The Save and Restore options are described below Save to Tape copies System 25 translations to a Bank cassette in the tape uni Verity with Tape matches a copied translation tape against the orginal translations to check for exact duplication This procedure should be carried out ach time you performa Save to Tape Restore from Tape restores the system translations using a translation tape Save to File copies System 25 translations to a disk file Verity with File m
5. Issue 1 June 198 SYSTEM 25 R2V1 ADVANCED ADMINISTRATION USER GUIDE UNIX 1988 AT amp T MS DOS isa registered demark of Microsoft Corp System 25 Documents The folowing System 25 product documents are available for your reference Copies may be purchased fom the AT amp T Customer Information Center CIC by calling 800 432 6600 in Canada cal 800 255 1282 DOCUMENT ORDER NUMBER ROV Administration Manual 555 530500 m An Introduction to System 25 555 530 021 ROV Implementation Manual 555550650 OVI New Capabilities Manual 555 830205 m ROVI Reference Manual 555 530 200 installation and Maintenance Manual 555 530100 m RIVI Terminal Operations Mana 555 530 710 User Guides Data Features User Guide S5520704 Direct Trunk Attendant Console User Guide 55001 Multiline Terminal User Guide 555 520700 Remote Access Wallet Card 555 830717 SingleLine Terminal User Guide 595 530 702 Switched Loop Attendant Console User Guide 555530706 Integrated Solution Documents Integrated Solution User Guide 555 530715 Call Accounting System Reports Guide 775413 To expand your System 25 s communications and networking capabilities amp offers the following optional software packages DOCUMENT m REVI Advanced Administration Software Package MS DOS REVI Advanced Administration Software Package Call Management System for System 25 Communications Acces
6. you have the responsibility of administering more than one System 25 it is strongly recommended that you maintain list of the following m ihe System 25s you are administering and their version numbers e g RAV etc Bothe passwords for each System 25 the telephone numbers you will use to do remote administration In addition it is a good idea to change the filename for saving screens the PC Configuration form to identify the switch you are administering Likewise you should use a different directory name to identify each System 25 28 Swing aag 4 Using the AAS Program Using the AAS Program Using the Keyboard Screen Types How to Select a Menu Item How to Complete a Form How to Complete a List Using Help Veritying Directories Using the Demo Mode How to Start Demo Mode m m Using the AAS Program This section explains in general how to use the Advanced Administration Software The topics covered in this section include Using the keyboard Using the three different types of screens Using the Demo Mode option m Using the Help function Veniying directories Using the Keyboard While performing system administration tasks with AAS you wi use the following four groups of keys Alphanumeric keys Function keys Cursor keys Additional keys the keys located in the center of your keyboard These keys allow You to enter information such as names access codes and
7. 3 To continue gt if there are no discrepancies press E le there are discrepancies press ED SUBMIT The records that were on AAS but not on System 25 are deleted from AAS vang me AAS Program Using the Demo Mode Demo Mode allows you to look at most AAS screens without being connected to System 25 This option is useful as a training aid as a way of generally demonstrating the capabilities of AAS and for changing the PC Configuration screen While the Demo Mode allows you to display AAS screens tis option does not simulate exactly the way AAS looks when you are connected to System 25 In general default values are not displayed and error messages may be misleading The first few times you use Demo Mode refer to the section Using the Keyboard at the beginning of this chapter for information on how 10 move around in AAS Also see the entry in this section Sample Procedure While in Demo Mode for additional guidance When using the Demo Mode certain parts of AAS are not accessible These areas are provided in Table 4 1 TABLE 1 inaccessible Demo Mode Screens Attendant Options _ Attendant Station Directory Circuit Packs Usng me Demo ose 413 How to Start Demo Mode Y At the Login prompt type instali and then press needed enter your password and then press ERE The Office of install window is displayed 2 Use the CD to move the cu
8. censos the row of keys located at the top of the keyboard These keys are marked FI through FB and are described further on page 42 the arrow keys located on the right side of your keyboard The specific functions of these keys are described on page 43 O ED WE amd FEED The functions of these keys are described on page 43 Ueno me AAS Program GG EEE EE EE beb 10210912101 IMMER BEE Ce I IG e Je e Y Yo Ye EEE HE C Jot Yi Jo Je p C 100 AL DEE Ela GC JE a OA 1 FIGURE 41 UNIX PC Keyboard Function Keys The function keys are positioned across the top of of the keyboard These keys correspond to Mesi bale san an eo ni E one heyatohe ou ie ann ky oy when pam ba St a dome function hey commands doo appear on peemanetly labeled Key su When a command ava ons function iste othe Permanent Advanced Administration allows you to execute seven commands with the function keys The blowing lt gres the name and function el each kay CD HEL displays additional information about the selected field or form See the sity Using the Help Funcion in this chapter for more Information E UNDO restores a changed field to the value it had when the form was last Submited Yos must place th cursor on the fld you want 10 r
9. 25 R2VI Reference Mansal Y you need more detailed information about items within AAS the software provides a comprehensive online Help feature You should use the Help feature as often as necessary NOTE Before you use Advanced Administration you should be familiar with the ATT UNIX PC Owner s Mannal that came with your PC Connection Information AAS can be used to administer System 25 locally or remotely you will be using the UNIX PC s built in modem the connection s considered remote In all other instances direct connection to the System 28 processor card connection via System 25 data et the connection is considered laca direct The RZVI Reference Manual contains detail Information on the connections required for both local and remote administration Saving Translations and Keeping Records Two important duties of the System Administrator are saving translations after changes have been made to the system and keeping accurate hardcopy paper copy or PC records of all System 28 assignments These are two separate tasks and each is handled differently by the Advanced Administration Software Saving Translations Information sent to System 25 by AAS is stored in System 25 s memory Fach piece of information is called a translation The System Administrator is responsible for making Backup copies of the translations to a PC or to a pei designed ape recorder Dita Tape Uni Iris imperative tha
10. Ade Floating Personal Dial Codes Follow the procedure below to administer Floating Personal Dial Codes FPDCs if yos need assistance a any tme daring ths procedure pres Fi HELP Administering Floating Personal Dial Codes FPDCs ER To add Enter D SUBMIT nao 00 sc Paang Personai Dal Codes Setting Up a STARLAN Interface Follow the procedure below to administer a STARLAN CP you need assistance at any time during this procedure press FI HELP E eae S raras Eee Comp ren ED SUMA PS Complete sereen D SUBMIT 9 NEXT BET Complete screen ED SUBMIT Data Pots Removing a Data Station Follow the procedure below to remove a data port from the system you need assistance at any time during this procedure press FI HELP Removing a Data Station n ecd ara pang pagana Ca A Setting Up Modem Pooling Follow the procedure below to add a pooled modem board to your system and to administer pooled modem options ves need s any ne daring ta pdas FI HELP Setting Up Modem Pooling Complete screen ED SUBMIT Complete pop up screen 9 SUBMIT OS Modifying a Data Station Follow the procedure below to change the characteristics of an existing data tt you need assistance at any time during this procedure press FI HELP M
11. BE DELETE 3 SUBMIT d DGCG ue A29 Setting Up Individual Coverage Follow the procedure below to add Individual Coverage to a voice terminal if yos need assistance any time during ths procedure press FI For Receiver Stations pa ern ENT Compete screen TED GD NEXT gt eee mua Asien coveno baton E Sn Coverage For Sender Stations ar Select group 132 To add sender Enter F5 SUBMIT To delete sender H DELETE SUBMIT NOTE Check receiver list changes are necessary go back to For Receiver Stations Setting Up DGC Group Coverage Follow the procedure below to assign senders for Coverage Groups 101 132 NOTE The res group ig a standard DGC group 1 32 See the task procedures under the entry titled DGC Groups youn need stance at any tne d Setting Up DGC Group Coverage A26 Append A Select group 101 132 TERN Check receiver list to make sure calls wil be covered by the correct DGC group If not select a different coverage group 101 132 add sender Enter PDC 9 SUBMIT To delete sender EE DELETE 9 SUBMIT Setting Up Standard Group Coverage Follow the procedures below to set up standard Coverage Groups joa need assistance at any time during these procedures press FI HELP
12. Full Default Cold Start Trunks Setting System Wide Trunk Options Adding a Trunk Modifying a Trunk Removing a Trunk Virtual Facilities Voice Stations Adding a Non Attendant Voice Station Modifying a Non Attendant Voice Station Removing a Non Attendere Voice Station Aar A Appendix A Administering AAS Tasks Alarms and Errors Attendant Consoles Setting Up Direct Trank Attendants Setting Up Switched Loop Attendants Adding a Selector Console Removing an Attendant Console Automatic Route Selection Assigning ARS Options Building ARS Routing Patterns Assigning Exception Lists Assigning Digt Translations Auxiliary Equipment Adding Equipment Pons Removing Auilary Equipment Ports Bridging Callback Queuing Coverage Assigning System Wide Coverage Options Setting Up Pickup Groups Setting Up Standard Group Coverage Setting Up DGC Group Coverage Setting Up Individual Coverage DGC Groups an an ren pan Ana nas m en po M Additonal Koya 1253 Administering Mung Buso istas Windows 2133 Administration Sceen 33 Alarm Forms Alarma and Eos procedures for Aphanumere Keys 47 arom Keys Y t n Ei ESSEN Li as ning exception to A E E era te TA ire pte ATI M HESS Ses En ECC MN Eus ET D Mc SEE peg I men EE ETE TA E magng Wire nam a Fee Steg ne E se
13. at Use AAS Contguraton objet tat Touch ENTER to continuo or CANCL to sop I you see this message press ED The x Option Demo Mode Help screen is displayed 4 Pes The Main Menu is displayed 5 Move the cursor to PC Contratos and then press EEE The PC Configuration form is displayed IE you are administering System 25 Remate move the or to Ges To change the ety 1o Rene press Move the cursor to Devico rame telephone and type over any existing entry with the phone number of the remote system gt Locally move the cursor to Comect n To change the entry to Dect press RO Mere da cuoc Drac reme tt tnd peor sey existing entry to specify the administration port to be used you will be using the UNIX PC s built in serial port specify devttyo00 i you will be using a serial port on an expansion board see the documentation that came with the board to determine which name devity001 through dev ty006 applies Den Sang AAS To save your changes and exit the form press ED SUBMIT The Main Mens is displayed Press ED The display shows Do you many want io gut Press SUBMIT go ansad or CANCEL 10 cance Press ED SUBMIT The system returns you to the S25AAS window Logging On to System 25 Use this login procedure for either local or remote system administration 1 Atthe Login prompt type Instali and then press GE If needed enter your password and then p
14. below to set the system wide trunk options you need assistance at any time during this procedure press FI HELP Setting System Wide Trunk Options lous rm Tema ASS Limited Default Cold Start This procedure removes all translations in the system installs limited default translations most of the system wide default translations and cancels calls in progres Eou need assistance any me dung Ws procedure press FI Limited Default Cold Start tmm When completed you will have to log on You must use the Ivan moni orinal defen password Full Default Cold Start This procedure removes all translations in the system installs default translations and cancels all calis in progress TE you need assistance at any time during this procedure press FI HELP Full Default Cold Start ma 1 ew wan to do ti When completed you will have to log on You must we he orginal dent password System Restarts System Warm Start and Cold Starts should be performed by qualified personnel ONLY Be sure you understand what occurs with cach of the system restarts Warm Start This procedure restarts the system using the curent translations also cancel all call in progress you need assistance at any time FI HELP Warm Start Be sure you want to do this When completed you will have to log on You mus ae the origina de
15. fields ist generally do not have any text description side from column ingay ofthe olmos be eed When you add or change field value and then move the cursor from that field the field appears in shaded video This a visual indication thatthe ed has been changed and not submited Remember after you make all necessary changes to fed vales on a ine you press 2 SUBMIT When te fee sated td aria the shading le Advanced Administration lists use two types of fields Serie bel w Input fields Scrollable Fields Scrollable fields are usually labeled scroll While the curso is a scrollable field press to scroll forward through the values or press to scroll backwards through the values In most scrollable fields the value is automaticaly displayed however in certain scrollable fields you must press he initially display the value The values in scrollable fields wrap around when the last value is reached pressing the once more causes the Arst value to appear again Input Fields ih the cursor on an input ue the phani o type in a new ale 1f a value already exists In an input Held and you move the cursor to that field and begin typing the existing value disappears and the new value appears Removing a Line trom a List 1 Move the cursor to the line you want to remove Press ED DELETE The following message is displayed Do you want o DELETE Pres
16. following procedure if there is a need to restart the system with a backup translation tape Prior to performing this procedure you should be logged on to Advanced Administration When the translations have been restored you wil need the default administration password syetema to log on NOTE During the restore procedure System 28 service is lost Be sure to perform this procedure hon system use t a a minimum 3 Insert the tape containing the translations you want to use in the tape uni 2 Rewind the tape Press the PLAY button The tape unit should not begin to run tove to Restore tom Tape in the Save and Restore menu and then press 4 Move to Tape in the Save and Rest and then pres The folowing message is displayed Do you realy want do function Press SUBMIT to go ahead or CANCEL o cancel Crena Sung ard Resoreg win a Tape Unt BT 5 Press ED SUBMIT The tape unit starts When the restore process is complete the tape unit stops and this message is displayed RESTORE COMPLETED SUCCESSFULLY The system automatically warm stars and the Login screen is displayed 1 the screen displays the following message RESTORE FAILED follow this procedure 1 Rewind the tape and perform the restoration procedure again IF the restoration falls a second time get a blank tape Using this tape perform the Save and Verify procedures on the system s current translations Then perform the Restore procedure usi
17. next procedure Saving the Translations Saving the Translations Tn this procedure you need to perform actions on your UNIX PC and the tape unit 1 you ace not logged on to Advanced Administration do so now 1 Inthe Main Menu move the cursor to Save and Restos and then press The Save and Restore menu is displayed 2 On the tape unit press the RECORD and PLAY buttons at the same time The tape should not move at this point Con Sanog ane Resor win a Tage Unt 55 3 In the Save and Restore menu move the cursor to Save to Tape and then press The following message is displayed Do you ray want to tis function Press SUBMIT o go ahead or CANCEL to cancel 4 Press ED SUBMIT The tape unit starts and the following message is displayed Paso wait whe the System 25 senos When the save is complete the tape unit stops and you see this message SAVE COMPLETED SUCCESSFULLY NOTE If the tape is not running you will get an error message Make sure you pressed PLAY and RECORD 9 Press the STOPIEJECT button on the tape unit Press EE to return to the Save and Restore menu Check the accuracy of the saved translations using the procedure in the ent section Verfying Saved Translations Verifying Saved Translations The following procedure assumes that you have completed the Save Translation procedure that the cassette tape is stil in the tape unit and that you are in the Save and Restore menu
18. of the Advanced Administration program NOTE During the verify procedure service from the System 25 is slowed down Be sue to perform this procedure when system ue is at a minimum 1 Rewind the tape 2 When the tape is fully rewound press STOP NOTE If the tape does not rewind unplug the octopus cord and press rewind again then plug the octopus cord in again 3 Press the PLAY button on the tape unit The tape unit should not begin arun Move to Very wen Tape in the Save and Restore menu and then press The following message is displayed Do you realy want 1o do ts tancon Press SUBMIT to go ahead or CANCEL cancel Corned 54 Using Save and Restore 5 Press E SUBMIT The tape unit sans and the following message is displayed Pase wat mnie System 25 receives data A message showing the date and time the tape was saved is displayed When the process is complete the tape unit will shut itself off and the screen displays this message VERIFY COMPLETED SUCCESSFULLY 8 Rewind the tape 7 Remove the tape label it with the time and date and store it in a safe place the screen displays this message VERIFY FAILED follow this procedure Y Rewind the tape 2 Repeat Ihe procedure Verifying Saved Translations 3 Repeat the Saving Translations and Verifying Saved Translations procedures again i the VERY FALED message is displayed a second ime Restoring Translations from a Backup Tape Use the
19. the screen 2 Press ED If you have logged on successfully the Main Menu is displayed SYSTEN 25 AOINISTRATION Sereen O01 mo sten wide Features is station EE Hose Ee Restore SCREEN Main Menu Corres Sang Ms 35 M you entered the password incorrectly this error message is displayed Cammunicaions eror sich not responding aon Press an avaiabs Aanesen ay or lt Esc gt 10 resume When you press EZ this message is displayed Cod nat og in to 325 Check configuran Press an avaiable funcion key or Esc to resume When you press EE again the cursor moves back to the Password prompt Repeat Steps Land 2 NOTE You are given an unlimited number of attempts to log on you receive the following error message you should check the PC Configuration form to be sure the information is correct Could nor log in S25 Check Press an avaiable uncon hy or Esc to resume Go to the section in this chapter titled Completing the PC Configuration Form on page 3 1 Administering Multiple System 25s To administer a different R2V1 System 25 go to the PC Configuration form and specify remote connection Then entar the phone number fr the oer System you want to e other system without est extng AAS use the dialing field as described in the section titled Losing the Connection During Remote Administration on page 34 Reminder
20. 5 Administration Security Screen is displayed 7 Goto the next section in this chapter Entering Ihe Password Losing the Connection During Remote Administration If the line ls dropped during a remote administration session the following message is displayed read conmuncarens pot Pros an avaiable funcion kay or Ese 1o resume this happens use the procedure below 1 Press ED to remove the error message Move to PO Contguraton in the Main Menu and then press EEEE Move the cursor to inte Daing and then prese the EEE to display yes 4 Press D SUBMIT The System 25 Administration screen is displayed 5 Return to Step 4 of the previous procedure 34 String AAs Entering the Password At this point the UNIX PC should be displaying Ihe Administration Security screen which is shown below STO 25 amastani Sereen 056 25 ADMINISTRATION SEORINY SCREEN fure Pelea o CAGES SCREEN 33 Administration Security Screen The blinking cursor appears next to Password in a reverse video block The default password for System 28 administration is systema This password is user administre meaning yo can change lo protect the security of your System 2 NOTE 1t is strongly recommended that you create your own password and change the default after logging on for the first timc q ma 1 Atthe Password prompt type the password When you type the password the letters do not appear on
21. Complete screen EE SUBMIT EEE Complete screen 55 SUBMIT D NEXT Complete sereen FD SUBMIT Consoles Assigning Direct Trunk Attendant Options Complete screen 9 SUBMIT M appenaa Attendant Consoles Setting Up Direct Trunk Attendants Follow the procedures below to set up your System 2510 operate with a Direct Trunk Attendant Console DTAC To set up a DTAC you need to administer two areas attendant consoles and attendant options If you want to add a Selector Console s after setting up the DIAC see the Adding Selector Console task on page AS NOTE If any other attendant console s exist that you want removed do so bore starting this task ou ange a any tim daing procedure FL ELE Adding a DTAC Creams Complete screen ED SUBMIT Complete screen ED SUBMIT FD NEXT Complete sereen ED SUBMIT CEO sum NEXT 7 Complete sereen ED SUBMIT e Alarms and Errors Three types of alarms and errors records are maintained by the System 25 Permanent Alarms Transient Alarms Alarm forms The Most Recent Errors list is read only M you need assistance at any time during this procedure press Fi HELP Alarms and Errors D SORS To view E NEXT delete DELETE FD SUBMIT To view ED NEXT To delete 9 DELETE D SUBMIT To view ED NEXT Rome ana Enes
22. If for example you change a button the fst Selector Console the corresponding button on the second console is automatically assigned the same value Follow the procedure below to add a Selector Console for either a SLAC or a DTAC mane TH Adding a Selector Console Mea Cea Complete sereen D SUBMIT Complete pop up screen 9 SUBMIT Aenean Osten AR Assigning Switched Loop Attendant Options Complete screen SUBMIT ED NEXT CA pud Complete screen 8 SUBMIT Assigning Trunks to the SLAC Queue RET Tukaan Complete screen ED NEXT p Ned Tass oF E Complete these items Queue ram Mercer Route susu OS Setting Up Switched Loop Attendants Follow the procedures below to set up your System 25 to operate with a Switched Loop Attendant Console SLAC To set up a SLAC system you need to administer three areas attendant consoles attendant options and trunks NOTE Before you can add a SLAC to your system you must remove any previously assigned It you want to add a Selector Console s after setting up the SLACIS see the Adding a Selector Console task on page you need assistance at any time during these procedures press FI HELP Adding a SLAC stanoss sutana Complete screen SUBMIT Complete screen ED SUBMIT ED NEXT en
23. SUBMIT 05 SUBMIT Voce Sons Modifying a Non Attendant Voice Station Modifying a voice station used to change the characteristics of an existing voice terminal NOTE If you want to change the terminal you must delete the voice station before signing a new terminal ype to port you need assistance at any time during this procedure press Fi HELP Modifying a Non Attendant Voice Station Biin oy Yate Sun Complete screen BR FT NEXT nex EM For multiline voice terminals ONLY Complete screen SUBMIT EE Complete screen E SUBMIT ED NEXT Complete screen E SUBMIT ARE Append a Adding a Display Voice Station Complete screen ED SUBMIT Complete screen FD SUBMIT NEXT Complete screen Display related buttons CALL DIRECTORY INSPECT LOCAL NEXT SCROLL Bomar Complete screen especially Day Staton SUBMIT QD NEXT Complete screen FF SUBMIT vee A4 Adding a Multiline Voice Station Complete screen ED SUBMIT Complete screen CE SUBMIT GD NEXT l Complete sereen ED SUBMIT 7 Complete xren D SUBMIT ED NEXT Fe Complete screen ED SUBMIT AS Appena a Voice Stations Adding a Non Attendant Voice Station sss need These Adding a Single Line Voice Station Complete
24. ac Queue Procedures fo setting up A 19 aptos adminstermg AA Funk admnteing each A Voice aton administering tad A21 Index Disc Trunk Attendant Consoles DIAC AS Gra 4 Directed Night Server Ser Night Service Directory Integrated Display Se Integrated Display Dispiay Decry Display Voice Sudan adding NOI Dinaan AAS Pa een ing en emm Sr am Dung Funk Attendant Consles Consoles 7 Enor Messages 4 Pina as ARS assigning Bayas Espana Board Seria ot 22 F Pre Senn input anes 49 Salve ning or changing 45 ng elut names for saving screens restoring fom Si m Saring wi sa on Personal Da Codes POCI jare fr a ao Poppy Sak nag unt Coe Bay mini See SMI a M Sy ta pe ot 45 upton Keys 4142 H Hardware Window 22 Feature using 1 4 Hap Seren ariel do used with 9 bonding ent HELP Fonction Key 42 Home arcs Code List Home Key 43 Input ds 43 46 Inning AAS 21 22 Integrates Display D pro alala Sr A bp administering for data 155 administering for BCC oups AT IDs administering for now DID Tanks A40 wa Index Master Contraer UNIX PO AT amp T 11 Mena bem sli 44 Maple System 29 administering 3 her Codes Exception Lat s
25. al Sytem Res ABS anging or Removing System ibers Addin Speed dialing lumi jou eed sitae aan tme daing dis procedure press HELP Adding Changing or Removing System Speed Dialing Numbers at Ya Er E Tie Complete screen ED SUBMIT Appendix A Speed Dialing Assigning Personal Speed Dialing to a Voice Station T you need assistance at any time during this procedure press F1 HELP Assigning Personal Speed Dialing to a Voice Station Complete screen ED ED SUBMIT GD Ned nea Complete this item Atos personal speed daing O sus Sassa Daing As Assigning Forced Account Code Entry sss FEET Rn Moy a Veer Sman BEN rer irane STATON OPTIONS See sur anor sir Appendix A Complete screen CD nor GD Complete this item Typo ot account code aray suem SMDR Call Accounting This task involves administering system wide Station Message Detail Reporting SMDR options and Forced Account Code Entry for multline voice terminals you need assistance at any time during these procedures press FI HELP Assigning SMDR Options cs ne od Complete screen ED SUBMIT SUDRCEI Aao nea Complete this item pscfy Remot Access sum 48 apendra Remot
26. atches translations copied 1 the UNIX PC against the original translations to check for exact duplication This procedure should be carried out each time you perform Save 10 Fl Restore from File restarts the system using translations that have been saved to a UNIX PC Jeng Save ang D Table 5 1 shows approximately how long each procedure takes and whether or not service TABLE 5 1 Duration Service for Save Duration Lose Service Pawis Seve C I0 minutes No Very with Tape or PC 10 minutes No Restore from Tape or 10 minutes Yes System Warm Stan T 3 minutes Yes System Cold Sian 3 minutes Yes System Cold San immu Yo thos default Service is not lost but is slowed significant Usng Save and Restore Saving and Restoring with the UNIX PC This section describes the procedures for saving translations to a file on your UNIX PC and verifying saved translations Saving Translations to a File dn the Main Menu move the cursor to Save and Restore and then press 2 Move the cursor to Save to Fie and then press EEE The following message is displayed Do you realy want do ts funcion Press SUBMIT go ahead cr CANCEL to cance 3 Press SUBMIT The default fle name sesthup is displayed You can change the filename 4 Pres ED SUBMIT The following message is displayed Peste wat who SAVE TO DISK ls being comp
27. e Access Setting Up Remote Access In order to set up Remote Access you must complet the following two procedures heed assistance a any Gime during these procedures press FI HELP System Wide Remote Access Options or Wd Paa tayon Complete screen FE SUBMIT io enable Barrier Codes you E Otherwise 22 NEXT Enter Barrier digits D SUBMIT Complete pop up screen 5 SUBMIT rene Renate Access A47 Assigning Night Service Responsibilities to Voice Stations Directed only Complete screen BEBE ED NEXT nex nex ase Drectie Ng Service Trunks Sia papag E To add Enter trunk GI SUBMIT To delete E DELETE 3 SUBMIT Night Assigning a NIGHT Button to the Attendant Console s Directed and TAAS Complete screen D NEXT nd Fre NT Er AA Night Service Use the following procedures to set up both Directed Night Service and Trunk Answer from Any Staion TAAS Night Service For Directed Night Service the Delay Announcement is an optional feature See the Auxiliary Equipment task if you want to administer this feature You mus set up the External Alert feature when administering TAAS See the Auxiliary Equipment task on page A 15 for setting up this feature If you need assistance at any time during these procedures press Fi HELP Assigning Nig
28. e is displayed Pienso wat win RESTORE FROM DISK le being completed rer 0 Last Actnowiecged Record lt gt When the restore is complete the following message is displayed teatro completed and the Login screen is displayed NOTE 1f the following message is displayed RESTORE FAILED perform this procedure again If restoration fails a second time perform Save to File again possible Then perform the Restore From Fle procedure again If the third Restore procedure is not successful the fle may be corrupted or your UNIX PC disk may be faulty Call your AT amp T Service representative 54 Using Savo ane Rostro Saving and Restoring with a Tape Unit 1 you have a digital tape unit you can make a copy of the translations following the steps in the next three sections M Preparing the Cassette and Tape Unit 7 Saving Translations Verifying Saved Translations Preparing the Cassette and Tape Unit The procedures in this section assume the tape uni is installed and in operating condition eore you begin this procedure make sure the tape unit is properly connected and tapes are high quality audio cassette tapes such as UD XLI C60 SA C60 or C90 1 Press the STOPIEJECT button on the tape unit The plastic cassette cover pops up Insert the cassette and close the plastic cover 3 Press the REWIND button to completely rewind the tape Be sure the tape is fully rewound 4 Press STOP Go to the
29. estore and then press UNDO CE SUBMIT send the information on a form to System 25 In lists this key must be Pressed to send av ne ihe system ED CANCEL restores al changed field values on a form to the values that were present hen the form was last submited DELETE erase the current field value You must place the cursor on the field you ant to erase and then press DELETE GDNDT loa he nee la lat or fomm GE PRINT sends entire list or form to an attached printer 43 Using me AAS Program Cursor Keys Cursor keys allow you to move the cursor in different directions on a screen moves up one field the cursor is on the first field a screen it wraps around to the last field moves down one field the cursor is on the last field on a screen it Wraps around to the first field moves one field to the right If the cursor is on the right most field it Wraps around to the lelt most field moves one field to the left If the cursor is on the leftmost field it wraps around to the right most field moves to the upper left feld moves tothe lower right field ls the same as right arrow GED CHR is the same as left arrow gag o 0658 Additional Keys In addition to the alphanumeric fonction and cursor keys the flowing keys allow you to perform special fonctions while using Advanced Administration NOTE In UNIX AAS EXE does not perform the same function as Bam In fact ED is not used in the UNIX AAS p
30. eted Eror 0 Last Actromteapes Record lt gt When the save is complete the following message is displayed ante competed Veritying Saved Translations 1 Inthe Main Menu move the cursor to Save ang Restore and then press 2 Move the cursor to Very wan Fae The following message is displayed Do you realy manto do sis function Press SUBMIT t go ahead or CANCEL to cancel 3 Press ED SUBMIT The default name aas bhp is displayed You can change the filename Sang esca win he UNIX PC BA 4 Press E SUBMIT The following message is displayed Pease war wie VERIFY WITH DISK ts bang completed Error lt 0 gt Last Acimowiedpod Racord lt gt When the verify is complete the following message is displayed very corper Restoring Translations from a File When the translations have been restored you will need the default administration password systems to log on NOTE During the Restore process System 25 service is lost sare fo perform this procedure dohon system is at minimum 1 In the Main Menu move Ihe cursor to Save and Restore and then press 2 Move the cursor to Restor tom flo and then press CR The following message is displayed you really want o do nction Press SUBMIT o go arena CANCEL cancel 3 Press D SUBMIT The default file name is displayed You can change the filename 4 Pres D SUBMIT The following messag
31. formation on RS232 setup see the ATST UNIX PC Owners Manual 3 From the Office of install window move the cursor 1o Asminisraten and then press ar The Administration window is displayed 2 Move the cursor lo Hardware Seng and then press Gar The Hardware window is displayed zoe ae ing bn eid poro the UNDC FC move the cursor to nl po E nna aa to 5292 Expansion Setup and then press Ese From the Port Selection window kait tga pat ane pres E e sich s agp ai AG Gl i edat ot pd REGE NN iu E Coreect to AS232 Device mim ES ES Eus SCREEN 2 1 RS232 Setup Window 5 When the entries are correct press Gr A new window appears requesting information about the type of connection Comes 6 Type in a device name such as SYSTEMS and change the other field needed 50 the completed window looks like this Cemaet to Special Dice Device rare seas Ripe er ection SRL only SCREEN 72 Connect to Special Device Window NOTE The device name is for your benef computer benefit you may Use whatever name you prefer dd When the entries are correct press EI When the system instructs you to do so press 887 again The window closes automaticaly Use ED to close the remaining windows and return to the Office of install 3 Starting AAS Starting AAS Completing the PC Configuration Form Logging On to System 25 Entering the Password Admini
32. gt to scroll backwards through the values The values in scrollable fields wrap around when the last valve is reached pressing the once more causes the Arst value to appear again The following list shows the possible values in a scrollable field The values yes or mo A number 0 through 9 Other values such as voice terminal or trank types A typical field scrollable field value of yes or no is shown in the following example Aow personal speed ing scroll y Input Fields While the cursor is on an input field use the alphanumeric keys to type in a new value Ufa value already exists in an input field and you move the cursor to that feld and begin typing the existing value disappears and the new value appears Certain input fields contain minimum and maximum parameters The parameters are shown in parentheses next to the field as shown in the following example Prime ine prorenca buton number 7 42 0 tor naay 7 I you enter a value that is outside of the stated parameters the PC will beep when you attempt to leave the fel Submitting and Exiting a Form Before you can exit a form you must use CF SUBMIT to send the new information to the System 25 When you submit a form the system checks the data to se ita valid Y the data is valid the form remains active If the information is not valid the system displays an error message on the screen In addition alter ED SUBMIT is pressed the message Tranamiing Data blink
33. ht Service to Trunks Directed and TAAS j compe screen Next weinen a NEXT WEE compete nese tems pagaanin sec mori Hess a um deren 8 susan Nott sence a4a Administering Display IDs for Voice Message System Ports ina tp nessa RE Select port ED SUBMIT On pop up screen ente Display ID G3 sun kb Aspena A Administering Display IDs for Data Ports asa oe ers ou sun Day DATASTAMOSS Enter ID s under the NAME column sum Administering Display IDs for DGC Groups Enter IDs under the NAME column sum Deplay Dreciny Adi Administering Display IDs for Attendant Consoles soe un Enter ID s under the NAME column SUBMIT Administering Display IDs for Non DID Trunks under the NAME column A40 Apes Integrated Display Directory Setting Up the Integrated Directory Before any display features for voice terminals or attendant consoles can function fully you musi set up the integrated directory you need assistance a any time during these procedures press FI HELP Administering System Wide Display IDs RTT en I paren 77T wm J Name for ATTENDANT Nane tor 00 Tris Name for NO DID Trunks sun Administering Display IDs for Voice Stations sur Voir STATS Enter ID s under the NAME column Interes Display
34. ing sign Personal Speed Daing to a Vo ion adding Changing or Removing System Spes Dalng Numbers System estars Warm Sun Tira Default Cold Siart FR Default Cold Surt Trunks Sening System Wide Trunk Options atan Modifying a Trunk Removing a Tronk acer Vale Stations Adding a Now Attendant Voice Station Modiying a Non Attendant Voice Station Removing a Nor Attendant Vor Station Appendix B Terminal Access to the UNIX PC Index index ta 1 Introduction Introduction a Introduction The Advanced Administration Software AAS allows you to administer System 25 using an AT amp T Master Controller UNDO PC This sofware is designed to be used with the System 25 Release 2 Version 1 R2V1 only To administer means to give instructions translations to System 25 about how it should operate to best fit your company s needs This includes such things as making station and trunk assignments customizing feature operations and defining calling restrictions coverage arrangements and data facies This manual describes step by step procedures for installing the AAS software and general guidelines for carrying out a variety of administrative tasks It does not however provide Explanations of how System 25 features work or details about items you will find on the AAS forms lists or menus If you need feature descriptions see the System 25 R2VI Implementation Manuel and the ATST System
35. k Queuing Setting Up Callback Queuing In order to set up Callback Queuing you will be required to complete three sels of steps From the Main Menu you wil ned to select the System Wide Features Trunks and Voice Staton forms Be sure you complete al he procedures a sted below Dives aman an ne cs procedure pre HELE Administering System Wide Queuing Options Complete screen EP SUBMIT 2577 the Bridging Station Ade Acpraxa Complete screen ED GD NEXT O nex Assign BRIDGED ACCESS button Pop up screen 8 sus SUBMIT Bridging Setting Up Bridging Follow the procedures below to assign Bridging between two voice terminals you need assistance at any time during these procedures press FI HELP On the Principal Station Complete screen De D YE SEND ALL CALLS is administered check option Ringing to Bridged Coverage Stations su D SUBMIT Complete these tems Bages Ringing on No Answer Buried Angin on Busy apog ANT Removing Auxiliary Equipment Ports To remove any type of auxiliary equipment use the flowing procedure you need assistance at any Ue during this procedure press FI HELP Removing Auxiliary Equipment Ports pra GERE select he pe of sary kawalan ou vant anon E Move the cac tothe port o and pete E DELETE
36. lding ARS Routing Patterns Use the following procedures for building ARS routing patterns you need assistance any tine during these procedures pros Defining Routing Patterns Complete screen D SUBMIT Assigning Area Codes to Patterns meg NABUS Complete screen CE SUBMIT Complete screen ED SUBMIT Append A Automatic Route Selection Setting up Automatic Route Selection ARS involves the following tasks m Assigning ARS Options M Building ARS Routing Patterns M Defining Exception Lists M Assigning Digit Translations Assigning ARS Options if you need asistan any tine during is procedure prem FI HELP Assigning ARS Options Fs gm Senn Complete screen ED SUBMIT ED Complete sen ED SUBMIT ED po Complete screen ED SUBMIT ramase Route Selecion Removing an Attendant Console Follow the procedure below to remove either a SLAC or a DTAC from your system io ses sitae a any ne during this procedure press HELP Removing an Attendant Console was Lewd sun Complete screen GS SUBMIT GD SUBMIT Aspenin A Adding a Selector Console System 25 can be equipped with one or two Direct Extension Selector Consoles one per attendant station I your system is equipped with two Selector Consoles their buton assignments will always be the same
37. ng this test tape 2 Ifthe restoration is successful using the test tape your current system translation tape could be damaged Perform the Restore procedure using a previous backup tape or contact your service representative M this restoration is not successful do ot use your backup system translation tape Your digital tape unit may be malfunctioning 1 hat is the case could destroy the backup tape as well Contact your AT amp T Service representative Using Save and Reste Terminal Access to the UNIX PC Administrators at a remote terminal can dial into the UNIX PC to access AAS using the UNIX PC as a host computer To do this follow the instructions in the UNIX PC Remote Aces User s Guide 38 80301015 and check to see that Terminfo is installed on your UNIX PC Also the following key combinations take the place of UNIX PC keys when you access UNIX AAS rom a remote seminal iun KEY REMOTE TERMINAL KEY paran E pe prone pe pr p p FEE Pana pM p pos Cei lt gt lt gt Ej Terminal Access B Appendix B Terminal Access to the UNIX Removing a Non Attendant Voice Station 1 you need assistance at any time during this procedure press FI HELP Removing a Non Attendant Voice Station TM Im E Complete screen ED GD
38. odifying a Data Station E re Cea ae STATION OPTION Complete screen ED 7 NEXT GD Noa Complete screen ED SUBMIT D NEXT Complete sereen FD SUBMIT Complete screen FD SUBMIT LS Adding a Data Station Follow the procedure below to add any of the following types of data stations to your system Data terminal or Personal Computer with a data module ADU Host computer port NOTE If you have a data terminal or PC with a modem administer a ingleline voice port instead of using this procedure vou need asin Adding a Data Station Complete sereen 5 SUBMIT Pose Complete screen ED SUBMIT ED NEXT e Complete screen ED SUBMIT ED NEXT Complete sereen E SUBMIT Complete screen CB SUBMIT Data Ports Assigning System Wide Data Options nz Suse daring this procedure press FL FEL Assigning System Wide Data Options Complete screen ED SUBMIT Daa Pote AM Assigning Trunks to DGC Groups me Gg cue e Complete this em L Assign to DOC group subir A30 inedia DGC Groups Follow the procedure below to administer DGC groups T his Administering DGC Groups cms dos Complete sereen ED SUBMIT LJ erica Toast Ener PDODOC D sun To delete
39. ogin prompt type Install ond then press ED If needed enter your Password and then press The Office of install window is displayed NOTE For information on logging into the UNIX PC and creating passwords se the UNIX PC Owner s Manual 2 Move the cursor to Adniasaten and then press EZ The Administration window is displayed Move the cursor lo Sotware San and then press EEE The Software window is displayed A Move the cursor to ata Soter and then pres ER The system tells you to insert the first disk 5 Insert Disk 1 and then press CEE Fit Craig for Sito is displayed Next nata is displayed 6 When the system tells you to remove the floppy disk and insert the next one insert Disk 2 and then press When you see this prompt Te version of arena lor RAV Sytem 25 ONLY conenue yor type and then press Ear When the system notifies you that AAS is installed remove Disk 2 and then press 9 When the system notifies you that the installation is complete press E Coenen boating me Avance Aaminatahon Sotware 2 1 The AAS program is now installed If you will be performing local administration not using the UNIX PC s built in modem check to see that the UNIX PC senal port is administered correctly by following the next procedure If you will be performing remote system administration you can go directly to Chapter 3 RS232 Setup For further in
40. oup Calling Fisting Personal Dialing Codes Trunks M Voice Stations In general directories display the name number e g PDC DDC ete and room locations for users The directories are useful when performing on going administration They can be saved 10 PC fle or they can be sent to a printer attached to your PC Why Directories Have to be Verified The Very Directories item in the Main men ued to keep directories synchronized Because directories residen vo places em 3 memory nd he Adra iint Slam ie ange may avete made oe and not M a discrepancy is found between the two directories he information in System 2 s memory 3 considered be correct In Ik he Inormaton In Advanced Aman wir hanged sutomanicay when you use ie Vendy Drectone feature This feature should be used each time you log on o System 25 The following procedure aan how to we Verdy PEO SP NM Y Inthe Main Menu select Ve Duces and hen press EE The following message bdays WARNING Very aye cos som Bess SUBA ander CANCEL cca 2 Press SUBMIT hee are no discrepancies between the AAS directories and System 25 directories the flowing menage Sayed Database has ben etd Pt an nab Ares or Ei tf there is record on the AAS directory and not on System 25 directory the folowing maaga a deployed decmcarey wt System 25 cect and AAS arto Pea FIT dors AAS co Drocones
41. ove the cursor to Cies of Sevice and then press ARE The first page of the Class of Service form is displayed NOTE Because you are using Demo Mode default field values are not displayed 12 Use the Class of Service form to experiment with scrollable fields input fields and the various function keys When you are done press 72 SUBMIT Press ED NEXT to display the second page of the Class of Service form When you are finished experimenting pres SUBMIT 14 Press to return to the first page of the Class of Service form 15 Press ED to retur to the Station Options menu 16 Move the cursor to Bumons and then press ED The 10 Button Feature Assignment form is displayed 17 Move to the button where you want to assign a feature and then press CHE The cursor moves to the list of features 18 Move he cursor to the Sra feature and then press EEE Since additional information is needed a pop up screen appears 19 Enter information in the pop up sereen for example 448 and then press ED SUBMIT ka The pop up screen is removed and the feature button name appears in the numbered bunon held 20 Press SUBMIT to submit the entire Button form 21 Press ED to go back to the Station Options menu 22 Press to go buck to the Voice Station Operations menu 23 Press GE to go back to the Voie Stations menu 24 Press EE to go back to the Main Menu Lenz he Damo Mode 445
42. own item press You want press 44 sng the AAS Program o move the cursor up one When the cursor i on the dem The next menu form of lst is displayed How to Complete a Form y Forms allow you to configure the way your System 25 operates Generally forms consist of feds and tx hat describes these Ride Pele are the ares where you enter Or change information The following screen shows an example of a form 25 ADMINISTRATION screen 4 002 TIOS SED one A RM pilum Hu aan E pug kn pan nd ERAI mips TERME na Naa oF hls nag Foz Bal position attendant erstes OLY ar To abe maaga Crta Thee Darcterteics crol rete Sue atten LI por a E in a Form When you add or change a field value and then move the cursor from that field the field appear in Shaded video Ts is a visual indication tha the vals has been changed but not submitted When the form is submited and accepted the shading s removed Advanced Administration forms use two types of fields Scrollable fields Input fields srg me AAS Program 45 Scrollable Fields Some fields marked scrol have a small specific set of acceptable responses Instead of having to type in the responses you simply scroll through the Ist of potential responses and Select the value you want While the cursor is on a scrollable field press the to scroll forward through the fields or press
43. ress ER The Office of install window is displayed 2 Use the CD to move the cursor to System 25 AAS and then press EET The S25AAS window is displayed 3 Move the cursor to System 25 Advanced Adminsraton and then press EE The System 25 Administration screen is displayed ISTA sano SCREEN 52 System 25 Administration Screen 4 If you are using the UNIX PC s modem or the serial port on your UNIX PC is directly connected to the System 25 Administration port proceed to Steps 1 the serial port of your UNIX PC is connected to a System 25 Data Line Card an external modem or some other device your next step is o dial your System 25 following the disectons below IF you are connected to a System 25 Data Line Card initiate dialing by typing a 1 Gam 0D and then pressing em proceed with the data cal in the uzual way For more information see he 25 Des Features Jide gt IE you are connected toa modem follow the manufacturer s instructions for placing a data cal 5 Pres ED The System 25 should display the following prompt SYSTEM 25 ADMINISTRATION CPU 3X MEM 3X Copyright 1988 Enter password gt IL the above prompt is not displayed you are not connected to a System 25 Dco y panang 8 ind nen CE SUBMIT Check a e hardware connections before attempting to log on again After the password prompt is displayed press The System 2
44. rogram exits the current screen and moves you to the precious screen you are ina oem ort any changes you made must be submited or canceled before you can exit ces through a list of predefined values in a Geld Fields that can be hanged wal key are labeled acral In menus he Eme mov the char donnan select an em in a menu sends a copy of the current screen to a UNIX file which is located in a cy Jam nm Re Mere pale al Pe form Each time ha key we pressed he euren tar form is appended to the fe For information stout changing the fename se Competing the Pc Configuration Form in Chapter 3 allows you to ext Advanced Adminstration and return to UNIX s Ty e confirmation prompt Do you res Accidental extng is prevented by Prompt Do you realy Ung he AAS Program 4 Screen Types Advanced Administration uses three different types of screens Forms nmm The screen printouts in this manual are samples and may not exactly match what appears on your seen How to Select a Menu Item Fach menu consists of a seres of selectable ems You can select an item from a menu to get more information about that topic An example of a menu is shown below 25 em am E deem ien i por SCREEN ET Menu To select an item in the menu press the sar or T to move the cursor down d
45. rsor to System 25 AAS and then press E88 The S25AAS window is displayed Move the cursor to System 25 AAS CantgurasenDemo and then press EE The x Option Demo Mode Help screen is displayed 4 Press ED i The Main Menu is displayed Sample Procedure While In Demo Mode This is your opportunity to feel free to experiment Because you are not connected to System 25 information you enter will not be submited to the system This means that what you input will not in any way affect your System 25 translations The following procedure is an example of what you can do in Demo Mode 1 Inthe Main Menu move the cursor to Voice Statens and then press EE Press EEE to select User Stations when the Voice Stations menu is displayed 3 Press HE to select Aa a Voice Staton when the Voice Station Operations menu is displayed The Add a Voice Station form appears 4 Enter a carierllotiport designation such as 1 06 06 then press 25 SUBMIT The Voice Station form is displayed Enter a PDC such as aag 6 Move the cursor down to the Name field and enter the name such as Smith Joe T Move down to the Type field and use the SESS to select 10 Button voice terminal for Me Smith Move to the Loe field and enter Mr Smith s room number such as K 22 9 Press C SUBMIT The shading is removed from the changed fields 10 Press ED NEXT The Station Options menu is displayed 414 Lang ne AAS Progam 11 M
46. s SAVE Function Key 43 Abe dormant e 2 Save and Resore Options KA Ang Directories a le e Saving Sov 36 Kia ar Saving Trastero 11 12 Cc EAE tape to 82 s sala ie nome for saved 43 inaccessible in Demo Mode 413 poen eres Sol Sov ato Sra Fields Selle da 43 63 44 E Console Se Attendant Consoles Sender Stations standard group coverage 6 DGC group coverage Mae SLAC Se Rn an Sending a Break Signal Beak Signal Sera Tor expansion board 32 TES UNIX PC expansion board 22 procedures or 49 forced account code magang ASO EMDR options signing Software Window 23 prp Special Device Window 23 Speed Dalig prosedures for AS Persona Bing oa volet sation ASI Enlem adding dang or orien E Standard Group Coverage seting up A 235 EUR smn 33 Gian Mamita DET TT ym Rests procedures AO ar ao AS warm SySer Wide Coverage Options assigning 4 23 1 TAAS See Night Service Tab key es Tape Unk preparing 55 E string fom 51 prr Ter Annes Any Sut a Night Service Trunk Group arising calc ring u UNDO Function Key 42 UNIX AAS Program 63 UNIX PC Se Master Controller vole Baines Fares fer A in queuing for A21 pay adding A ollie adag NG Fon arena At omatendant removing AS Bean mlang Al
47. s SUBMIT o ahead or CANCEL 10 cancel 3 Press ED SUBMIT The information is removed from the screen and from the system Exiting a List After you have completed all additions changes or deletions for list you can exit the list by pressing Es to display the previous screen or by pressing ED NEXT to display the next screen i available 4a Usng ne AAS Progam Using Help You can get more information about any field or any screen by pressing ED HELP Each Help message consists of two screens The first screen provides additional information about the field or menu item the curse is The second screen describes in general what actions the function cursor and other special keys perform The following keys can be used with Help a displays the first level of a Help message GED togges between the two Help screens a ets the Help screen and returns you o the current menu form orit Below is an example of a frstlevel Help sereen Erp d Kanin a pay rar to very sen porta ave greasy PANA alee ran Te lt Ese gt soto deme opacas For Help SCREEN 44 Help Screen First Level Below is an example of a second level Help screen Function ky Gin or Forma aa Lists Using ep 49 Verifying Directories Advanced Administration Software offers the following types of directories Data Stations Direct Gr
48. s Manager Software Package 1 STARLAN NETWORK ACCESS Software Package ORDER NUMBER PEC 01209020 Release 2 PEC 1203 021 Release 2 PEC 41207430 555 520 709 385 520 708 Contents Introduction Installation Instaling the Advanced Administration Software installing AAS RSD Setup Starting AAS AAS Completing the PC Configuration Form Logging On to System 25 Entering the Password Administering Multiple System 25s Using the AAS Program Using the AAS Program How to Complete a For How to Complete a List Using Help Verifying Directories Using the Demo Mode How to Start Demo Mode Using Save and Restore Using Save and Restore Saving and Restoring with the UNIX PC Saving and Restoring wih a Tape Unit Setting Up Direct Trunk Attendants Setting Up Switched Loop Attendants Adding a Selector Console a p n x x A a n Autor Equipment m Adding Autry Equipment Ports per Removing malag Eugen Ports peri maging nd ick Queuing is Coverage re Assigning System Wide Coverage Options Sening Up Groups Sing Up Standard Coverage pe Sening Up DCC Group Coverage Siling Up Individual Coverage xs occ Data fons Wide Data Options a a Moding a Data Staton Removing a Dua Staton Sening Up Moden Pooling Seming Up STARLAN Interface Personal Di Code Ingrid Display Deco Night Seve Remote Access SND Cal Accounting Speed Da
49. s in the upper left corner of the screen This is visual indication that the AAS program is communicating with System 25 When the information transfer is complete the Tanamtting Data message removed 4 Usog he AAS Progam Use the folowing procedure as a guide or submiting and exiting a form 1 you made changes in eld values hat you Do not want to keep press ED CANCEL and then go to Sup 2 gt Want to send to the System 25 press F5 SUBMIT Any changed fields that are accepted by System 25 become unshaded or to their original colors feld value is not accepted by the system error message s displayed and the cursor highlights the errorcausing field NOTE Use the text description in the error to determine the error To exit an error message you must press Es When you do so the cursor remains on the eror causing field 2 To exit the form press EE to go to the previous form list or menu or press PD NEXT to display the form list or menu available How to Complete a List In addition to menus and forms Advanced Adminstration uses List screens The main erene between forms and las that wich Is each ne must ested sing CD SUBMIT The flowing sreen shows an empleo a lot 25 opie iain co ower pm tes Bm 2 m 2 mu nu eng me AAS Program Adding or Changing Values in a List Unlike form
50. screen Complete screen Complete screen Complete screen FI HELP sum GD NEXT sum D NEXT sun Voce Store asi Virtual Facilities Follow the procedure below to assign change or remove a Virtual Facility VF Eou need assistance any tme this procedure pres FT HELF Assigning Changing or Removing Virtual Facilities an WS enm Ld Complete screen ED SUBMIT acl nual Facts Removing a Trunk Follow the procedure below to remove any type of trank from your system if you need assistance at any time during this procedure press FI HELF Removing a Trunk Compe som AS AS Modifying a Trunk Follow the procedure below to change the characteristics of an existing trunk i yos need assistance at any time during this procedure press FI HELP Moditying a Trunk C PAMAN complete screen am we bl mono Compete screen ED NEXT WERE complete sereen ED SUBMIT Tees AS Adding a Trunk Follow the procedure below to add any type of trunk to your system ju need Time Adding a Trunk L Complete sereen D SUBMIT CANON Complete sereen FE SUBMIT ED NEXT Complete sereen ED SUBMIT ASB open A Trunks Setting System Wide Trunk Options Before adding trunks to your system follow the procedures
51. stering Multiple System 255 Starting AAS The first time you use AAS you will have to check that your PC s configuration is correctly defined Then you can log on to System 25 Completing the PC Configuration Form The AAS program contains a default configuration which is shown in the form below This form allows you to change the default configuration to match that of your PC rio 25 ADMINISTRATION Sereen o 082 Fe easar pan ERE p on se Directory nf raton arent Fis bin tai SCREEN 3 1 PC Configuration Form The options listed on the PC Configuration form are explained below Connection option allows you to specify a direct loa or remote connection you will be using TRL UI Res bikin molan te comae considered none In a oc ance direct connection to the System 25 cll processor card connection vina System 25 dat SIC he connection l considered di local Device name Telephone allows you specify the name of the System 25 device you are connecting to Fora tre connection Ki he devise name ofthe ara pr to be und or you wil be using th UNIX FC Bulk m modem remote connection it is phone number the UNIX PC should dal connect ta Sytem 25 Default File for Saving Screens Ths option allows you to he name for the de used when you save information to your UNIX PC lor seterence purposes A UNIX te
52. t you make a backup copy every time you make changes to the system In the unlikely event hat system translations are lost or damaged you can use the backup opis to quick restore System 25 service See Chapter S Using Save and Restore for TING speed ademas of ATT porn Keeping Records AAS simplifies the task of record keeping Tt is important to keep records to give you an accurate picture of the current System 23 assignments You should save a hardcopy of each voice station class of service and exile button form and use the ATET System 25 Administration Records Binder to store the forms for on going administration H System 25 translations are lost and you do not have backup translations you can use the hardcopy records to help restore service Hardcopy records also give you added eubilty With the information about your system you can add notes consult with others and review the information more leisurely You can also save information on your UNIX PC hard disk you can print out this information if a printer is connected to your PC See the entry Using the Function Keys in Chapter 4 for additional information about saving or printing information Chapter Contents Chapter 2 Installation This chapter contains procedures for loading AAS onto the UNIX PC disk and procedures for setting up RS232 connections and user profes Chapter 3 Logging On to System 25 This chapter contains procedures for running AAS en
53. tering the password and completing the PC Configuration form m Chapter 4 Using the AAS Program This chapter explains how to use Advanced Administration Software and methods lor submitting ination be System 25 Chapter 5 Using Save and Restore This chapter explains how to save verify and restore translations Appendix A Administration Tasks his section contains How chart procedures for implemer administration tasks on AAS Appendix B Terminal Access to the UNIX PC This section provides instructions for dialing up the UNIX PC to access AAS ftum a remote terminal Conventions Used in This Manual The following conventions are used in this manual Commands and text you should type appear in this style of type M Values instructions and prompts that appear on the screen are ini syo of opa Key names and function keys on the PC keyboard appear in smooth cornered boxes as in aram ting a variety of 12 2 Installation Installing the Advanced Administration Software Installing AAS RSD Setup Installing the Advanced Administration Software After you complete the hardware connections for your System 25 you are ready to install AAS In addition you are administering System 25 locally you need to define your RS232 setup Installing AAS Before you can run Advanced Administration you need to install the AAS files on the UNIX PC disk To install AAS 1 At the L
54. x fle s created and then appended 10 When you press me The fc are saved in sra The default fle name screens pr can be changed For example you can change the file meme to eoveroge racoros When changing creme however do no inchide any slashes in he new Rename Path for Directory Information Tot oe you to change the default path for car es Do net node any slashes in the directory name fr the new path This open appends the new directory ame to the current pot Stanng AAS Initiate Daing This allows you to redial a remote System 25 your connection is dropped during an minion seston es yo al no a dicent peas ating ANG For more information on using his option see the section ted Losing the Comes During Remote Administration on page 3 4 Completing the PC Configuration Form This procedure does not connect you to System 25 and you cannot access the AAS resident directory exists Any changes you make to the PC Configuration form however ere Saved to the AAS Ble Y Atthe Logh proms type inal and then press EEE needed enter your paseword and en pre ine The Office of install window is displayed 2 Use the CD to move the cursor to System 25 AAS and then press EBE The SISAAS window is displayed 3 Use the CT to move the cursor to System 25 AAS ContgurasonDamo and then pem NOTE The first time you log on you will probably see this message Contguraton He AAS coe nat

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