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Aspire Digital Z5710 User's Manual

1. 95 Chapter 3 4 Lift the LCD bracket away from the LCD assembly IMPORTANT The touchscreen control board and LCD panel must be returned together for RMA purposes See Removing the Touchscreen Control Board on page 59 The touchscreen control board records the specific panel s data do not separate these for RMA Chapter 3 96 Removing the Bluetooth Module 1 See Removing the Bluetooth Module on page 97 2 Lift the Bluetooth module off of the bezel 3 Disconnect the Bluetooth cable 97 Chapter 3 Removing the IR Board 1 See Removing the Frame on page 89 2 Disconnect the home button board cable 3 Remove the one 1 screw Home Board M2 5 3 Chapter 3 98 4 Remove the home button board from the bezel 99 Chapter 3 Removing the Home Button Board 1 See Removing the Frame on page 89 2 Liftthe power board away from the bezel Chapter 3 100 Removing the USB Board 1 See Removing the Back Cover on page 48 2 Remove the adhesive tape covering the USB cable 3 Remove the two 2 screws USB Board M2 5 4 101 Chapter 3 4 Remove the USB board from the chassis Chapter 3 102 Removing the Speakers 1 See Removing the Frame on page 89 2 Remove the adhesive tape from the speaker cable 3 Remove the speaker cable from the LCD bezel 4 Remove the adhesive
2. A to increase the brightness of the display Press Fn lt V gt to decrease the brightness of the display Application key Press this key to access shortcut menus and help assistants in Windows Navigation keys Press these keys to move the cursor and to copy cut and paste objects Chapter 1 11 Windows Keys The keyboard has two keys that perform Windows specific functions amp Windows key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions 8 Open or close the Start menu 8 amp 5 D Display the desktop lt gt lt E gt Open Windows Explore amp lt F gt Search for a file or folder amp lt G gt Cycle through Sidebar gadgets lt amp gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain amp M Minimizes all windows 8 amp 5 lt R gt Open the Run dialog box 8g lt T gt Cycle through programs on the taskbar amp lt U gt Open Ease of Access Center amp lt X gt Open Windows Mobility Center amp BREAK Display the System Properties dialog box 8 amp 5 lt SHIFT M gt Restore minimized windows to the desktop 85 TAB
3. Mainboard Intel H57 Intel H57 H57 Proprietary W O 1394 LF UMA version MB SC906 010 Mainboard Intel H57 Intel H57 H57 Proprietary W O 1394 LF MB SC906 007 186 Chapter 6 MEMORY Memory SAMSUNG UNB DIMM DDRIII 1333 1GB M378B2873EH1 CH9 LF 128 8 0 055um KN 1GBOB 030 Memory UNIFOSA UNB DIMM DDRIII 1333 1GB GU502203EP0201 LF 128 8 0 065um KN 1GBO0H 015 Memory SAMSUNG UNB DIMM DDRIII 1333 2GB M378B5673EH1 CH9 LF 128 8 0 055um KN 2GBO0B 014 Memory UNIFOSA UNB DIMM DDRIII 1333 2GB GU512303EP0202 LF 128 8 0 065um KN 2GB0H 009 LCD PANEL W TOUCH LCD 23 IN TQ2 TOUCH MODULE W CONTROL BOARD LPL FHD None Glare LM230WF1 TLA3 6K SCY07 003 LCD 23 IN TQ2 TOUCH MODULE W CONTROL BOARD SAMSUNG FHD None Glare LTM230HT01 A03 6K SCY07 004 POWER SUPPLY H Le PSU DELTA DPS 250AB 53A 250W Active PFC Custom Open Frame 100 127V 220 240V EPA 5 0 PY 25009 012 PSU LITE ON PS 5221 8AB 250W Active PFC Custom Open Frame 100 127V 220 240V EPA 5 0 PY 2500B 005 REMOTE CONTROLLER Philips Remote Controller RC2604307 01BG for EMEA pair with RV 11000 007 RT 11300 021 Philips Remote Controller RC2604302 01B MSFT code US pair with OVU430008 RT 11300 022 Philips Remote Controller RC2604301 01B MSFT code EMEA pair with OVU430008 RT 11300 023 SMK Remote Controller Japan RRS9003 3407EC Quatro Pulse Philips Remote Controller RC
4. leslie eee 142 Replacing the Hinge 0 ce Ih 146 Replacing the Rear Cover 0 000 cece eee eee 147 Replacing the Rear Covers 000 cece eee eee eee 149 Replacing the RAM 2 0 cee tees 151 Replacing the Rear Covers 0 0000 e cece eee 152 Troubleshooting 154 Common Problems 00 ccc eee eee ee eee eee eee 154 ODD Failure 222 2x gebaut A Ra Re Re aera des Ye 155 Wireless Fallure gt ioar wis eect Be uet ergs RE Bele Bans 158 Camera Failure 0 cette eee 159 Speaker Failure llle ns 160 ECD Failure 2 ex Yh ee RY ead set heel a e dp E ax 162 General Troubleshooting Issues 0000 cee eee 164 Intermittent Problems ssssseeeee RR I 167 Undetermined Problems 00000 ce tees 167 POST Codes iut ae det dee X enr e EE D CE a 168 VIII Table of Contents Jumper and Connector Locations 175 Mainboard Top View 00 ccc eee 175 BIOS ReCover stressed et vic retin Goh E REA PCR Gad ae bask ALOU eth FE a 176 FRU Field Replaceable Unit List 177 Exploded Diagrams uasan 34s p4a Aiea baGa kx tear ds eet 178 PRU S MMC EE wp 180 Model Definition and Configuration 188 Test Compatible Components 190 Online Support Information 192 Index 193 Table of Contents System Specifications Features Below is a brief summary of the computer s many features Operating system Genuine Windows 7 Home Premium Touch P
5. 1985 2010 American Megatrends Inc BIOS Security Features Help Item Install or change the Change Supervisor Password Press Enter password t Move Enter Select Vabe FLO e sex HSC 8 Fl Genet Help F9 Optimizedamlts The table below describes the parameters in this screen Parameter Description Option Supervisor Password Shows the setting of the Supervisor password Not Installed or Installed User Password Shows the setting of the user password Not Installed or Installed Change Supervisor Press Enter to set the supervisor password When N A Password set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Change User Password Press Enter to set the user password N A This option is only available if a supervisor password has been specified Security Option Press Enter to set the security option This option is only available if a supervisor password has been specified NOTE When prompted to enter a password only three tries are allowed before the system halts Do not lose the password Chapter 2 33 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the f and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears 2 Type a password in the Enter New
6. 500 640 750 GB 1 TB 7200 RPM 1 1 5 2 TB 5400 RPM Solid state drive 80 GB optional Chapter 1 Optical drive 4X Blu ray Disc Reader DVD Super Multi double layer drive Read 48X CD ROM 48X CD R 48 CD RW 16X DVD ROM 16X DVD R 16X DVD R 8X DVD ROM DL 8X DVD R DL 8X DVD R DL 8X DVD RW 8X DVD RW 12X DVD RAM 6X BD ROM 6X BD R 2X BD RE 6X BD ROM DL 2X BD R DL 2X BD RE DL Write 48X CD R 10X CD RW 16X DVD R 16X DVD R 16X DVD RW 16X DVD RW 5X DVD RAM 8X DVD R DL 8X DVD R DL 8X DVD Super Multi double layer drive s Read 48X CD ROM 48X CD R 48 CD RW 16X DVD ROM 16X DVD R 16X DVD R 8X DVD ROM DL 8X DVD R DL 8X DVD R DL 8X DVD RW 8X DVD RW 12X DVD RAM Write 48X CD R 10X CD RW 16X DVD R 16X DVD R 16X DVD RW 16X DVD RW 5X DVD RAM 8X DVD R DL 8X DVD R DL Card reader Multi in 1 card reader supporting MultiMediaCard MMC e Secure Digital V SD Card SDHC Card e Memory Stick Memory Stick PRO Duo Memory Stick PRO HG Duo TV tuner Hybrid TV tuner supporting worldwide analog DVB T Digital Video Broadcasting Terrestrial TV tuner I O AIO platform e RF in Hybrid TV tuner supporting worldwide analog and ATSC Advanced Television Systems Committee TV tuner I O e AIO platform e RF in Digital TV tuner supporting ISDB T BS CS TV tuner I O Tower platform e RF in Hybrid TV tuner supporting DMB T H Digital Multimedia Broadcast Terrestial
7. Board 1 2 Connect the two 2 screws to secure the audio board Place the audio board onto the chassis Audio Board M2 5 4 3 Connect the Audio board cable 135 Chapter 3 Connect the Card Reader Board 1 Place the card reader board onto the chassis 2 Replace the two 2 screws Card Reader Board 2 5 4 2 3 Connect the Card Reader Board cable m Chapter 3 Replacing the Touchscreen Board 1 Place the touchscreen board onto the chassis 2 Replace the two 2 screws Touchscreen M2 5 4 1 Control Board 3 Connect the touchscreen board to mainboard cable 137 Chapter 3 4 Connect the left bottom touch sensor cable 6 Replace the one 1 ground cable screw Chapter 3 138 Replacing the Power Supply 1 Place the Power Supply onto the chassis Power Supply M2 5 4 2 139 Chapter 3 Replacing the HDD 1 Replace the HDD brackets 2 Replace the four 4 screws to secure the HDD bracket both sides HD Bracket M3 4 3 Place the HDD on to the chassis Chapter 3 140 4 Slide the HDD away from the speakers to secure it 5 Replace the two 2 screws HDD M2 5 4 6 Connect the HDD cable 141 Chapter 3 Replacing the Mainboard Shielding 1 Replac
8. Board Cable Audio Board M2 5 4 2 65 Chapter 3 4 Remove the ODD Eject Board Chapter 3 66 Removing the ODD 1 See Removing the Back Cover on page 48 2 Remove the two 2 screws ODD 3 Slide the ODD assembly out 67 Chapter 3 4 Lift the ODD away from the chassis ODD Side Bracket M2 2 5 Chapter 3 68 6 Remove the two 2 screws from the ODD rear bracket and remove the bracket ODD Rear Bracket M2 2 5 69 Chapter 3 Removing the Inverter Board 1 See Removing the Back Cover on page 48 2 Remove the adhesive covering the Inverter Board cable 1 3 Disconnect the LCD to Inverter Board cable 1 4 Unlock the cable clasp Chapter 3 70 5 Disconnect the LCD to Inverter Board cable 2 6 Disconnect the mainboard to inverter cable B Inverter Board M2 5 3 2 71 Chapter 3 8 Remove the Inverter Board Chapter 3 72 Removing the Home Button Board 1 2 Disconnect the Home Button board cable See Removing the Back Cover on page 48 Home Button Board M2 5 4 73 Chapter 3 4 Remove the Home Button Board from the chassis Chapter 3 74 Removing the Camera Module 1 See Removing the Back Cover on page 48 2 Remove t
9. Discs Do Not Burn Properly If discs can not be burned perform the following actions one at a time to correct the problem 1 Ensure that the default drive is record enabled a Navigate to Start gt Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list c Click OK Ensure that the software used for burning discs is the factory default If using different software refer to the software s user manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 2 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again Check that the ODD controller transfer mode is set to DMA a Navigate to Start Control Panel gt System and Maintenance System Device Manager b Double click IDE ATA ATAPI controllers then right click ATA Device 0 Chapter 4 156 c Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the following actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is detected in the ATAPI Model Name fie
10. Disk Drive Interface continued Internal transfer rate MB sec 70MB s sustained Vendor amp Model Name Western Digital Western Digital Western Digital Western Digital WD3200AAJS WD3200AAKS WD5000AAJS WD5000AAKS WD2500AAJS WD2500AAKS WD6400AAJS WD6400AAKS WD1600AAJS WD1600AAKS WD800AAJS Capacity GB 320 250 160 80 320 250 160 500 640 500 640 Bytes per sector 512 Data heads 2 2 1 1 2 2 1 4 4 Drive Format Disks 1 Spindle speed RPM 7200 Performance Specifications Buffer size 8MB 16MB 8MB 16MB Interface SATA I O data transfer rate Mbytes sec max 3000 Mbits s maximum DC Power Requirements Voltage 5 0V 5 and 12 0V 1096 Video Interface Chipset UMA Ibex Peak H57 Discrete GT240M 1024MB DDR3 N10P GS G210M 512MB DDR3 N10M GS Package FCBGA951 Interface PCIE 2 0 x16 VRAM Chipset Nvidia Geforce G210M Memory size Onboard 512MB memory 64 bits memory interface Interface MXM 3 0 Audio Interface Audio Controller Alc268 supporting Azalia function Audio onboard or optional Onboard Mono or Stereo Stereo Internal Microphone Headphone Mic line out support Internal Speaker 5W Speakers 300Hz to 20kHz 3dB Chapter 1 Keyboard Controller Controller IT8512E NX L embedded Total number of keypads Windows logo k
11. EXTERNAL ANTENNA DVB T 50 SCY07 017 DAE 8a TV EXTERNAL ANTENNA ATSC 50 G8507 011 ANTENNA 50 SCY07 018 CASE COVER BRACKET ASSEMBLY J FRONT COVER ASSY SILVER W SPEAKER H BUTTON B ANTENNA USB PORT 60 SDB07 001 BACK COVER RED HDMI WAV IR IR BLASKER W O B CAS 60 SDB07 002 BACK COVER RED HDMI W O TV W O B CAS 60 SDB07 003 BACK COVER RED HDMI WAV W B CAS 60 SDB07 004 BACK COVER RED HDMI W O TV W B CAS 60 SDB07 005 RAM COVER RED 42 SCY07 001 182 Chapter 6 HINGE COVER 42 SCY07 002 REAR COVER SILVER LEFT W O B CAS 60 SCY07 004 REAR COVER SILVER LEFT W B CAS 60 SCY07 005 REAR COVER SILVER RIGHT 60 SCY07 006 LCD FRAME 33 SDB07 001 BACK FRAME 33 SDB07 002 FRAME RAM COVER 33 SCY07 003 HINGE 60 SCY07 007 ODD BRACKET 33 SCY07 004 HDD BRACKET 33 SCY07 005 MXM BRACKET 33 SCY07 006 SPEAKER SET 23 SCY07 005 HEAT SINK THERMAL MODULE UMA DIS 60 SDB07 006 HEATSINK DIS 60 SDB07 007 7 D FAN UMA RIGHT 23 SDB07 001 J FAN DIS LEFT 23 SDB07 002 Chapter 6 183 CPU PROCESSOR CPU Intel Core i5 750 LGA 2 66G 8M 1333 1156 95W B 1 KC 75001 CI5 CPU Intel Core i7 860 LGA 2 8G 8M 1333 1156 95W B 1 Quad KC 86001 CI7 Core CPU Intel Core i7 870 LGA 2 93G 8M 1333 1156 95W B 1 KC 8700
12. HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 1 2 3 Q9 0 wo 11 Disconnect all external devices Run a complete virus scan using up to date software to ensure the computer is virus free Run the Windows 7 Startup Repair Utility insert the Windows 7 Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD The Install Windows screen displays Click Next Select Repair your computer The System Recovery Options screen displays Click Next 929 5 B Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support Run Windows Check D
13. Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following Continue The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning Setup Warning Invalid Password Continue If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Passwords do not match Re enter password Continue Chapter 2 35 BIOS Flash Utilities The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore BIOS when it becomes corrupted This section contains instructions for the following BIOS utilities DOS flashit utility WinPhlash utility DMI Tools 36 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility 1 2 3 4 Copy the flash utilities to the bootable device Attach the device to the system and restart Press F2 during boot to enter the Setup M
14. are experienced perform the following actions one at a time to correct the problem 1 2 Reboot the computer Navigate to Start gt Control Panel System and Maintenance System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted Navigate to Start gt Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Remove and recently installed hardware or software Chapter 4 160 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved
15. eee eee 58 Removing the Touchscreen Control Board 0 000 cece eee eee 59 Removing the Card Reader Board 0000 cece eee eee eens 62 Removing the Audio Board 0 ee eae 63 Removing the ODD Eject Board 0 60 eee 65 Removing the ODD 0 0 cette 67 Masse udo fores eau me edu ao ttti Bake Ste ode area Shand Lc ae ea f stet ee a er Sid 69 Removing the Inverter Board 0 0 ce eae 70 Removing the Home Button Board liliis 73 Removing the Camera Module 000 00 e eee 75 Removing the TV Tuner Module 0 0 cece eee 77 Removing the Wireless LAN Module sese 79 VII Table of Contents Removing the Thermal Module 0 000 c eee ete 81 Removing the Fans 0 cee ren 82 Removing the CPU i sus nesp eveeko Er Pos Hees ERRORI SERA E EREMO Td 84 Removing the Mainboard slsseeleeee res 85 Removing the Frame sas Geeta dt begin nek Ree wem cnr ione E ORE 89 Removing the LCD Panel 000000 e eee eee en 95 Removing the Bluetooth Module llsslseleseeleeleresn 97 Removing the IR Board 0 eh 98 Removing the Home Button Board llle 100 Removing the USB Board issilseeselleelee lees 101 Removing the Speakers 00 000 cece ete 103 Removing the Antennas 0 0 0 eae 104 Reassembly Procedure 0 cc eee eee 105 Replacing the Antennas ers sre
16. feature flag to always return to 0 Enabled or Disabled Memory Hole Remappingt When enabled allows remapping of overlapped PCI memory above the total physical memory Enabled or Disabled Video Memory Size Sets the amount of system memory used by the internal graphics device Enter to set DVMT mode Turns on DVMT mode for use with internal Select DVMT graphics DVMT Fixed Memory Size Set the memory allocated for DVMT XP Options only e 128MB e 256MB Maximum 28 Chapter 2 Integrated Peripherals The Integrated Peripherals screen contains parameters for device peripherals CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Integrated Peripherals Onboard SATA Controller Onboard SATA Mode Onboard USB Controller USB Storage Emulation Onboard Audio Controller Onboard LAN Controller Onboard LAN Option ROM Onboard CIR Controller t Move Enter Select Fl Genet Help Help Item Disabled Enabled Enabled AHCI Enabled Auto Enabled Enabled Disenabled Enabled Vale F10 Ba MS g jason F9 Optimizedamlts The table below describes the items menus and submenus in this screen Parameter Description Format Option Onboard SATA Controller Enable the SATA controller Enabled or Disabled Onboard SATA Mode Set the SATA mode Options e IDE AHCI Onboard USB Controller Enable the USB co
17. the Touchscreen Control Board on page 59 See Removing the Mainboard on page 85 See Removing the Frame on page 89 See Removing the Frame on page 89 Remove the adhesive tape holding the LVDS cable to the LCD bracket Remove the LVDS connector protective cover 89 Chapter 3 8 Unlock the LVDS cable 9 Remove the LVDS cable Chapter 3 90 10 Remove the adhesive tape from the sensor cables 11 Remove the two 2 sensor connectors 91 Chapter 3 12 Remove the adhesive tape covering the TBD cable and remove Chapter 3 92 14 Remove the thirteen 13 screws Frame 93 Chapter 3 15 Lift the LCD bracket clear of the bezel WARNING When lifting the LCD Assembly do not touch the Touch sensor modules located at the top left and top right corners of the device Doing so will damage the touch screen function IMPORTANT Do not place the LCD panel face down When following the remainder of the disassembly instructions place something between the LCD face and the tabletop to prevent pressure on the touchscreen sensors Chapter 3 94 Removing the LCD Panel 1 See Removing the Frame on page 89 2 Remove the four 4 screws from the LCD assembly Step Size Quantity Screw Type LCD Panel M3 4 4 3 Lift the edge of the LCD bracket and pass the converter cables through
18. you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 192 Base Assembly Removing 47 BIOS vendor 14 Version 14 BIOS Utility 23 36 Advanced 27 Exit 36 Navigating 23 PC Health 36 Power 36 Save and Exit 36 System Security 36 Board Layout Top View 175 Disassembly General Information 40 Disassembly Requirements 40 FRU Field Replaceable Unit List 177 Intermittent Problems 167 Jumper and Connector Locations 175 Top View 175 Keyboard Usage 11 LCD Bezel Removing 50 LCD Brackets Removing 58 LCD Cable Removing 58 LCD Mo
19. 1 CI7 Quad Core CPU Intel Core i3 530 LGA 2 93G 4M 1333 1156 73W C 2 Dual KC 53001 CI3 Core CPU Intel Core i3 540 LGA 3 06G 4M 1333 1156 73W C 2 Dual KC 54001 CI3 Core CPU Intel Core i5 650 LGA 3 2G 4M 1333 1156 C 2 73W Dual KC 65001 CI5 Core CPU Intel Core ib 660 LGA 3 33G 4M 1333 1156 C 2 73W Dual KC 66001 CI5 Core CPU Intel Core ib 661 LGA 3 33G 4M 1333 1156 C 2 87W KC 66101 CI5 Dual Core CPU Intel Core i5 670 LGA 3 46G 4M 1333 1156 C 2 73W KC 67001 CI5 Dual Core CPU Intel Pentium Dual Core G6950 LGA 2 8G 3M 1066 1156 C 2 73W KC 69501 DEG HDD HARD DISK DRIVE HDD SEAGATE 3 5 7200rpm 1000GB ST31000528AS Pharaoh SATA II 32MB LF F W CC44 KH 01K01 007 HDD HGST 3 5 7200rpm 1000GB HDT721010SLA360 Saturn SATA Il 16MB LF F W 31B KH 01K07 002 HDD HGST 3 5 7200rpm 1000GB HDS721010CLA332 Jupiter SATA Il 32MB LF F W 3EA KH 01K07 003 HDD WD 3 5 5400rpm 1000GB WD10EADS 22M2BO GP500 SATA II 32MB LF F W 01 00A01 KH 01K08 005 HDD WD 3 5 5400rpm 2000GB WD20EADS 22R6B0 GP500 SATA II 32MB LF F W 01 00A01 KH 02K08 001 HDD WD 3 5 5400rpm 1500GB WD15EADS 22P8B0 GP500 SATA 32MB LF F W 01 00A01 KH 15K08 001 HDD SEAGATE 3 5 7200rpm 500GB ST3500418AS Pharaoh SATA II 16MB LF F W CC44 KH 50001 012 HDD HGST 3 5 7200rpm 500GB HDS721050CLA362 Jupiter SATA Il 16MB LF F W 3EA KH 50007 012 HDD WD 3 5 7200rpm 500GB WD5000AAKS 22V1A0 SATA II 16MB LF F W 05 01
20. 2604302 01B MSFT code US pair with OVU430008 RT 11300 026 RT 11300 022 Philips Remote Controller RC2604301 01B MSFT code EMEA pair with OVU430008 RT 11300 023 SMK Remote Controller Japan RRS9003 3407EC Quatro Pulse RT 11300 026 Chapter 6 187 Model Definition and Configuration Appendix A 188 189 Appendix A Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under OS Linux Windows XP Home Edition Windows Vista Windows 7 Home Premium Windows 7 Professional and Windows 7 Starter Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire one series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 190 191 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers
21. 2x864 Y N Y N 1280x600 Y N N N 1280x720 Y N Y N 1280x768 Y N Y N 1280x800 Y N Y N 1280x960 Y N Y N 1280x1024 Y N Y N 1360x768 Y N Y N Chapter 1 1366x768 Y N 1400x900 Y N 1400x1050 Y N 1600x900 Y N 1600x1024 N N 1680x1050 Y N 1920x1080 Y N Power Supply Wem 0 Specifications AC Input Auto ranging from 100V to 240V and 50Hz to 60Hz DC Output BV 40W 3 3V 19 8W 12V 174W 12V 6W 5VSB 10W Uses 3 prong ICE 320 C13 or IEC 320 C5 connector for AC power Hold up time of 16ms under maximum load Meet lt 1W Standby Energy Star requirement for Desktop Category B Meet EU Lot 6 requirement RTC Battery Lithium Rechargeable Battery Model MIT CR2032 Voltage 2 5 3 0V Capacity 210mAh Vendor Mitsubishi AC Adaptor Input rating AC 100V 240V 50 60Hz Output 19V 135W Maximum input AC current Inrush current Efficiency 20 Chapter 1 System Power Management Mech Off G3 Al devices in the system are turned off completely Working GO SO Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode S
22. 4 104KS Silver Greek with new color AC MT 010 KB RF403 271 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Danish with new color AC MT 010 KB RF403 272 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Czech with new color AC MT 010 KB RF403 273 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Romanian with new color AC MT 010 KB RF403 274 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Turkish with new color AC MT 010 KB RF403 275 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Turkish Q with new color AC MT 010 KB RF403 276 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Arabic French with new color AC MT 010 KB RF403 277 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Kazakh with new color AC MT 010 KB RF403 278 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Nordic with new color AC MT 010 KB RF403 280 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Spanish Latin with new color AC MT 010 KB RF403 281 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Polish with new color AC MT 010 KB RF403 282 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Turkmen with new color AC MT 010 KB RF403 279 MOUSE Chicony wireless mouse RF2 4 MG 0766 with new colorAC MT 010 MS 11200 063 OPTICAL DRIVE USB IR RECEIVER RG 0618U 995L RV 11000 010 A i ODD PLDS Super Multi DRIVE 12 7mm Slot DL 8X DL 8ATSH LF HF W O bezel SATA HF Win7 KU 0080F 012 MAINBOARD
23. 4 1333 73W 8M FCBGA KC 75001 CI5 i7 860 2 8G 4 1333 8M FCBGA KC 86001 CI7 i7 870 2 93G 4 1333 8M FCBGA KC 87001 CI7 BIOS BIOS vendor American Megatrends BIOS Version 3 0 BIOS ROM type 16Mbits 8 pin SOIC package Features PC AT Compatible System BIOS ACPI 3 0 Compliance Support SO S1 S3 S4 S5 Boot Block Recovery mode from CD ROM USB FDD USB CD ROM USB DVD ROM USB Disk On Key Security Setting Password on boot or Setup Menu BIOS update in DOS Windows e Quiet Quick Boot Support SLP 1 0 2 1 Support Power On by LAN RTC Support Wake up by Keyboard Mouse Support SMBIOS V2 6 Support onboard Lan PXE boot Support the restore on AC Power Loss Support intel turboot technology Support Intel Management Engine function Support CPU Hyper Threading HT Dual Core e Support CPU Virtualization Technology VT Support CPU Speedstep technology Support Lynnfiled Clarkdale C state System Memory Memory controller Built in DIMM socket number 2 Supports memory size per socket 512 1024 2048MB 1 bank or 2 bank Supports maximum memory size 8192MB 4096MB 4096MB SO DIMMs Supports DIMM type 2 DDR3 SO DIMM Supports DIMM Speed 800 1066 1333 MHz Supports DIMM voltage 1 5V Chapter 1 Memory Combinations OMB 1024MB 1024MB OMB 2048MB 2048MB OMB 4096MB 4096MB 1024M
24. Aspire Z5700 Z5710 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on this service guide Copyright Copyright 2010 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of
25. B OMB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB OMB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 4096MB 4096MB 8192MB Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed USB Port Chipset SB710 embedded USB compliance level 2 0 OHCI 5 OHCI and 2 EHCI Host controllers Number of USB port s 6 Location 2 left 4 back Wireless Module Model and Type Lite On WN6605LH AA Quanta EM307 WLAN EM307 Conformity 802 11 b g n WiMax Modulation Technique OFDM with BPSK QPSK 16QAM 64QAM g n DQPSK DBPSK and CCK b Frequency Range 2412 2484MHz ISM band Channels 1 14 channels for active channels Data Rate Mbps 802 11b data rate 11 5 5 2 1 Mbps with DBPSK and DQPSK modulation 802 11 g data rate 54 48 36 24 18 12 9 6Mbps Security WEP WPA WPA2 Operating Operating 10 C to 75 C Temperature Storage 40 C to 80 C Touchscreen Touchscreen Windows 7 multitouch and gestures Chapter 1 Hard Disk Drive Interface Vendor amp Model Name Hitachi Hitachi Hitachi Hitachi HDT721016SLxxx HDT721050SLxxx HDT721064SLxxx HDT721010SLxxx HCT721016SLxxx HCT721050SLxxx HCT721064SLxxx HCT721010SLxxx HDT721025SLxxx HDE721050S
26. Blaster Light Sensor ROM PCI E x1 USB 2 0 Dual channel DDR3 800 1066 1333MHz 1 5V Channel B TGs per channel Channel A TCR per channe DDR3 DIMMO CN14 DDR3 DIMM1 CN13 PCIE 5 USB 3 PCIE 2 USB 10 PCIE 3 GB LAN Intel 82578DC CARD READER CNN Realtek RTS5159 GR Mini PCIE1 WLAN CNN 802 11 b g n 3G WiMax DDR3 DIMMO DDR3 DIMM1 CN18 CN17 RJ45 CNN CLOCK Generator CK505 RTC Battery Mini PCIE2 TV Tuner CARD CNN B CAS CNN Circuit LED Indicator Ji ii Chapter 1 Your Computer tour This section describes port locations indicators and controls for the computer IMPORTANT Your computer s hardware options port locations and indicators may vary from this illustration Front View 1 Microphone Use to talk through when making Voice over Internet Protocol VoIP calls 2 HD webcam Use to let others see who they are communicating with when making VoIP calls 3 Display screen Also called Liquid Crystal Display LCD displays computer output 4 Acer Access and control some of the handy features of TouchPortal your new computer 5 Power Button Press this button to turn the power on or off You can also configure the power button to operate in Standby Resume mode or Hibernate mode Chapter 1 7 Right View IMPORTANT Your computer s hardware options port lo
27. Board Controller 0B Detects the presence of PS 2 mouse 0C Detects the presence of Keyboard in KBC port 0E Testing and initialization of different Input Devices Also update the Kernel Variables Traps the INTO9h vector so that the POST INTO9h handler gets control for IRQ1 Uncompress all available language BIOS logo and Silent logo modules 13 Early POST initialization of chipset registers 20 Relocate System Management Interrupt vector for all CPU in the system 24 Uncompress and initialize any platform specific BIOS modules GPNV is initialized at this checkpoint 2A Initializes different devices through DIM See DIM Code Checkpoints section of document for more information 2C Initializes different devices Detects and initializes the video adapter installed in the system that have optional ROMs 2E Initializes all the output devices 31 Allocate memory for ADM module and uncompress it Give control to ADM module for initialization Initialize language and font modules for ADM Activate ADM module 33 Initializes the silent boot module Set the window for displaying text information 37 Displaying sign on message CPU information setup key message and any OEM specific information 38 Initializes different devices through DIM See DIM Code Checkpoints section of document for more information USB controllers are initialized at this point 39 Initializes DMAC 1 amp DMAC 2 3A Initial
28. Cycle through programs on the taskbar by using Windows Flip 3 D amp lt SPACEBAR3 gt Bring all gadgets to the front and select Windows Sidebar lt CTRL gt amp lt F gt Search for computers if you are on a network lt CTRL gt 85 TAB Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows 7 some shortcuts may not function as described Application This key has the same effect as clicking the right mouse button it opens the key application s context menu 12 Chapter 1 Hardware Specifications and Configurations Processor CPU type Intel Core2 Duo processor Intel Core 2 Quad processor e Pentium dual core Processor Dependent on model shipped Chipset mem 1 71 Spedfeaion O O O Core logic Ibex Peak package H57 FCBGA package Package size 27mm x 27mm Ball Count 951 Ball pitch 0 7mm Features e PCI Express Base Specification Revision 2 0 support for up to eight ports PCI Local Bus Specification Revision 2 3 support for 33 MHz PCI operations supports up to four Req Gnt pairs ACPI Power Management Logic Support Revision 3 0b Enhanced DMA controller interrupt controller and timer functions Integrated Serial ATA host controllers with independent DMA operation on up to six ports FIS based Port Multiplier
29. D05 KH 50008 014 HDD HGST 3 5 7200rpm 640GB HDT721064SLA360 Saturn SATA Il 16MB LF F W 31B KH 64007 001 HDD HGST 3 5 7200rpm 640GB HDS721064CLA332 Jupiter SATA Il 32MB LF F W 3EA KH 64007 002 184 Chapter 6 KEYBOARD Keyboard CHICONY KG 0766 RF2 4 104KS Silver US with new color AC MT 010 KB RF403 245 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Traditional Chinese with new color AC MT 010 KB RF403 246 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Simplified Chinese with new color AC MT 010 KB RF403 247 Keyboard CHICONY KG 0766 RF2 4 104KS Silver US International with new color AC MT 010 KB RF403 248 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Arabic English with new color AC MT 010 KB RF403 249 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Thailand with new color AC MT 010 KB RF403 250 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Spanish with new color AC MT 010 KB RF403 251 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Portuguese with new color AC MT 010 KB RF403 252 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Canadian French with new color AC MT 010 KB RF403 253 Keyboard CHICONY KG 0766 RF2 4 107KS Silver Brazilian Portuguese with new color AC MT 010 KB RF403 254 Keyboard CHICONY KG 0766 RF2 4 109KS Silver Japanese with new color AC MT 010 KB RF403 255 Keyboard CHICONY KG 0766 RF2 4 105KS Silver German with new
30. FBEL8008010 17 EL5 CARD READER BOARD ASSY ENEL5CBO0000 18 POWER SUPPLY 100 240V 250W AF250C00001 DPS 250AB 53A 19 EL5 AUDIO BOARD ASSY 32EL5AB0000 20 DVD R R W RAM 30656280 AD7643S AW07643S000 AR STNB IMPORTANT The touchscreen control board and LCD panel must be returned together for RMA purposes See Removing the Touchscreen Control Board on page 59 The touchscreen control board records the specific panel s data please do not separate these for RMA Chapter 6 179 FRU List ADD ON CARD 288 1N135 000AC GEFORCE G210M 512MB 64BITS DDR3 SAMSUNG MXM3 VG PCMG2 100 288 1N136 000AC GEFORCE GT240M 1GB 128BITS DDR3 SAMSUNG MXM3 VG PCMG2 400 AUDIO BOARD 55 SDB07 001 CARD READER BOARD 55 SDB07 002 POWER BOARD 55 SDB07 003 ODD BOARD 55 SDB07 004 B CAS BOARD 55 SCY07 005 INVERTER BOARD DA 4A12 QT03L 19 SCY07 001 INVERTER BOARD 1V40157 T LF 19 SCY07 002 Lite On WN6602RH Ralink RT3090 WLAN Lite On NI 10200 034 WN6602RH Ralink RT3090 802 11b g n 1x1 WLAN mini car QMI QBT400UB Bluetooth Qcom Technology Inc Broadcom BCM2046 Bluetooth2 1 EDR USB interface module BT 14500 001 reme qq CAMERA FO20FF 232H 2 0M 57 SDB07 001 CAMERA CNF925021004170LH 2 0M 57 SDB07 002 AverMedia A336 D Mini Card WW Analog DVB T Digital TU 10500 052 AverMedia A336 A Mini Card WW Analog ATSC Digital TU 10500 051 AverM
31. Handheld TV tuner I O e AIO platform e RF in Audio Integrated 5 W stereo speaker system High definition audio support Chapter 1 3 Communication I O ports Side Rear WLAN e 802 11 b g Wi Fi CERTIFIED e 802 11 b g n Wi Fi CERTIFIED WPAN Bluetooth 2 1 EDR LAN Gigabit Ethernet Built in 1 MP high def webcam with 1280 x 800 resolution image capture Built in microphone Multi in 1 card reader Two USB 2 0 ports High definition headphone and microphone jacks Ambient light switch BCAS card Reader Slot Japan only Four USB 2 0 ports Audio Headphone speaker line out jack e Microphone in jack Line in jack Video HDMI port with HDCP support Communication Ethernet RJ 45 port TV tuner R blaster port bundled with TV tuner card e TV tuner port bundled with TV tuner card Power Supply Unit Adapter 250W Chapter 1 Software Productivity e Acer Touch Suite e Adobe Reader eSobi M e Microsoft Office 2007 Trial with Microsoft Works e Microsoft Touch Pack Microsoft Surface Globe Microsoft amp Surface Collage Microsoft amp Surface Lagoon Microsoft amp Blackboard Microsoft amp Rebound Microsoft amp Garden Pond Multimedia OyberLink8 PowerCinema OyberLink8 YouCam amp Security McAfeeQ Internet Security Suite 2009 Trial9 e MyWinLocker amp Entertainment e Oberon TouchGames Utilities e Ac
32. IA CUDA PhysX PureVideo HD technology OpenEXR High Dynamic Range HDR technology Shader Model 4 0 Microsoft DirectX 10 1 OpenGL 3 0 NVIDIAG GeForce GT240M with 1 GB of dedicated DDR3 VRAM supporting NVIDIA amp CUDA PhysX PureVideo HD technology OpenEXR High Dynamic Range HDR technology Shader Model 4 0 Microsoft DirectX 10 1 OpenGL 3 0 Dual independent display support 16 7 million colors External resolution refresh rates e VGA port up to 2048 x 1536 85 Hz HDMI port up to 1920 x 1200 60 Hz MPEG 2 DVD MPEG 4 decoding WMV9 VC 1 H 264 AVC DivX amp decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Intel HD Graphics with 1 70 GB of video memory featuring Intel Clear Video HD Technology DVD upscaling e MPEG 2 VC 1 AVC H 264 decoding De interlacing sharpness detail noise reduction Film Mode detection video scaling panel scalar Microsoft DirectX 10 support Intel Dynamic Video Memory Technology 5 0 Intel DVMT 5 0 support e VGA port resolution refresh rate up to 2560 x 1600 60 Hz4 23 Full HD 1920 x 1080 pixel resolution high brightness 300 nit TFT LCD 16 9 aspect ratio 5 ms response time 16 7 million colors 1000 1 ACM contrast ratio Touchscreen Hard drive Integrated Windows 7 compliant multi touch capable optical solution Hard disk drive
33. Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures NOTE This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical det
34. Lxxx HDE721064SLxxx HDE721010SLxxx HCT721025SLxxx HDT721075SLxxx HDT721032SLxxx HCT721075SLxxx HCT721032SLxxx HDE721075SLxxx Capacity GB 160 160 250 500 640 640 640 1000 250 320 320 750 750 750 Bytes per sector 512 Data heads 1 1 2 2 2 2 3 6 6 Drive Format Disks 1 2 2 3 Spindle speed RPM 7200 Performance Specifications Buffer size 8MB 8MB 16 32 Interface SATA Internal transfer rate MB 300MB s maximum sec max I O data transfer rate 1406 Mbits s maximum Mbytes sec max DC Power Requirements 5 0V 5 Voltage Hard Disk Drive Interface continued Vendor amp Model Name Seagate ST31000528AS Seagate ST3250318AS Seagate ST9100822A ST3750528AS ST3160318AS ST9808210A ST960821A ST3500418AS Pharaoh ST950212A ST9402113A ST3500410AS ST930219A ST3320418AS Momentus Pharaoh Capacity GB 1000 750 250 160 100 80 60 50 40 30 Bytes per sector 512 512 512 Data heads 4 1 4 3 3 2 2 2 Drive Format Disks 2 2 1 1 1 1 2 2 2 1 1 1 Spindle speed RPM 7200 5400 Performance Specifications Buffer size 32MB 32MB 16MB 8MB 8MB 8MB 8MB 2MB 16MB 16MB 2MB 2MB Interface SATA Internal transfer rate 300MB s maximum MB sec max I O data transfer rate 300 Mbytes sec max DC Power Requirements Voltage 5V 10 7 5 12V 10 7 5 Chapter 1 Hard
35. OK gt Close cable correctly lt a Check DVD Hes p Replace ODD d elt ciose module module N 4 NG OK a p o Replace Lok Close Mainboard XK ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check that the ODD device is displayed in the Devices with Removable Storage panel 4 Navigate to Start gt Control Panel System and Maintenance System Device Manager a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable 155 Chapter 4 b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and click Enable c Check that there are no yellow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on the device and uninstall and reinstall the drive
36. P video devices Initialize different buses and perform the following functions Boot Input Device Initialization function 3 IPL Device Initialization function 4 General Device Initialization function 5 Function 3 searches for and configures PCI input devices and detects if system has standard keyboard controller Function 4 searches for and configures all PnP and PCI boot devices Function 5 configures all onboard peripherals that are set to an automatic configuration and configures all remaining PnP and PCI devices ACPI Runtime Checkpoints AC First ASL check point Indicates the system is running in ACPI mode AA System is running in APIC mode 01 02 03 04 Entering sleep state S1 S2 S3 S4 or S5 05 10 20 30 40 Waking from sleep state S1 S2 S3 S4 or S5 50 Boot Block Beep Codes 1 No media present Insert diskette in floppy drive A 2 AMIBOOT ROM file not found in root directory of diskette in A 3 Insert next diskette if multiple diskettes are used for recovery 4 Flash Programming successful 5 File read error 7 No Flash EPROM detected 10 Flash Erase error 11 Flash Program error 12 AMIBOOT ROM file size error 13 BIOS ROM image mismatch file layout does not match image present in flash device POST BIOS Beep Codes Memory refresh timer error Base memory read write test error Keyboard controller BAT comma
37. Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the f and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Enter Current Password Enter N Sg d l 2 Type the current password in the Enter Current Password field and press Enter 3 Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility 34 Chapter 2 Changing a Password 1 Use the f and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter Current Password Enter New Password Confirm New Password 2 Type the current password in the Enter Current Password field and press Enter 3
38. RTANT During the flash process the keyboard and mouse will not function 3 Once the flash process has finished shutdown the system and press the power button to restart 4 When the system boots then it will display Press Del to Enter BIOS Setup and Press F1 to Continue 5 Press F1 to load the CMOS defaults or press Del to go BIOS SETUP and manually configure BIOS 38 Chapter 2 Using DMI Tools Use QDMIS30A to change the asset tag product name or serial number of the machine 1 Copy the file qdmi30a exe to USB flash disk with bootable diskette or USB drive 2 Press F2 during boot to enter the Setup Menu 3 Select Boot Menu to modify the boot priority order for example if using a USB HDD to run DMI Tools move USB HDD to position 1 Boot into DOS Key in qdmi30a then click Enter The following screen appears Select one of the functions to modify To modify the asset tag key in 1 and then key in a string for the new asset tag as shown below To modify the product number key in 2 then key in a new string for the product number as shown below To modify the serial number key in 3 then key in a new string for the serial number as shown below To modify the 1394 GUID number key in 4 then key in a new string for the 1394 GUID number as shown below Chapter 2 39 Machine Disassembly and Replacement WARNING This computer has two highly sensitive touchscreen sensors on th
39. able should be replaced 4 Replace the ODD See Disassembly Process on page 42 157 Chapter 4 Wireless Failure If the wireless functionality fails use the following flowchart to determine the required action START Wirelss function failure he Reconnect OK pe Close A cable correctly Non Check WLAN i Replace SK d Jm module WLAN module Xo 4 NG OK v a H Replace 1 OK Close Mainboard a Chapter 4 158 Camera Failure If the camera functionality fails use the following flowchart to determine the required action START Camera function failure Check camera MG Reconnect ok Po cable connectio cable correctly ig E OK lt 4 NG Replace Check camera p ie NG 3 camera I OK Close module 4 module NG OK E nae ae d Close N ainboar a J 159 Chapter 4 Speaker Failure If the internal speaker fails use the following flowchart to determine the required action START Speaker function failure Check speaker NC Reconnect L oc s Close N able connectio cable correctly k A OK m NG Pa Replace Check speaker NG speaker Eu ae Close module Nu module aa NG OK a E M Rep ace I ok Close B Mainboard Nc E Sound Problems If sound problems
40. achines To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 177 Exploded Diagrams Main Assembly mic EE 1 EL5 FRONT BEZEL ZUB ASSY 34EL5FBTNOO SILVER 2 LCD TFT 23 LTM230H01 A03 AA0230HT002 3 EL5LCD FRAME SUB ASSY 3SEL5LSTNOO 4 EL5 MB LYN DIS W O CPU 31EL5MB0020 178 Chapter 6 5 TQ2G_3 3 CAMB_ARMB W 23 21HYECA00Q0 NBA230G3 ASSY 6 EL5 CPU ASSY INT LYNNFIELD 2 66 23EL5CATNOO STN BSQ 7 SS 64G MMCRE645MPP OVA STN ABSE64G5004 BSQ 8 HDD 1TB HDT721010SLA360 AB721010011 0A37993 STNBSQ 9 EL5 BACK FRAME SUB ASSY 3YEL5BATNOO 10 EL5 BACK COVER SUB ASSY RED 3Q3L5BCTNOO 11 REAR COVER LEFT EBEL8001010 EL8 EBEL8001 REV3A SILVER 12 FRAME RAM COVER EL8 FBEL8001010 FBEL8001 REV3A 13 REAR COVER RIGHT EBEL8002010 EL8 EBEL8002 REV3A SILVER 14 EL8 RAM COVER SUB ASSY RED 3REL8RCTNOO 15 HINGE COVER EU EL8 EBEL8022010 EBL8022 REV3A RED 16 HINGE JAR EL8 FAEL8003 REV3A
41. ack Processor Z5710 Intel Core i7 860 i7 870 processor 8 MB L3 cache 2 80 2 93 GHz with Turbo Boost up to 3 46 3 60 GHz DDR3 1066 MHz 95 W supporting Intel EM64T Technology Intel Virtualization Technology Intel Core i5 750 processor 8 MB L3 cache 2 66 GHz with Turbo Boost up to 3 20 GHz DDR3 1333 MHz 95 W supporting Intel EM64T Technology Intel Virtualization Technology Z5700 25710 Intel Core i5 650 i5 660 i5 670 processor 4 MB L3 cache 3 20 3 33 3 46 GHz DDR3 1333 MHz 73 W supporting Intel EM64T Technology Intel Virtualization Technology Intel HD graphics Intel Core i5 661 processor 4 MB L3 cache 3 33 GHz DDR3 1333 MHz 87 W supporting Intel EM64T Technology Intel Virtualization Technology Intel HD graphics Intel Core i3 530 i3 540 processor 4 MB L3 cache 2 93 3 06 GHz DDR3 1333 MHz 73 W supporting Intel EM64T Technology Intel Virtualization Technology Intel HD graphics Intel Pentium processor G6950 3 MB L3 cache 2 80GHz DDR3 1066 MHz 73W supporting Intel EM64T Technology Intel Virtualization Technology Chipset Intel amp H57 Express Chipset Memory Dual channel DDR3 1066 1333 MHz SDRAM support Up to 2 GB per memory module Upgrade option with four unbuffered DIMM slots Chapter 1 1 Graphics 25710 25700 Display NVIDIA GeForce G210M with 512 MB of dedicated DDR3 VRAM supporting NVID
42. act with a thermal pad or thermal grease Chapter 3 84 Removing the Mainboard 1 See Removing the Card Reader Board on page 62 2 See Removing the Thermal Module on page 81 3 See Removing the CPU on page 84 4 Disconnect the sixteen 16 cables from the Mainboard as shown 1 LVDS Cable 2 CCD Cable 3 Inverter Cable 4 MIC Cable 5 ODD Button Cable 6 Card Reader Cable 7 Bluetooth Cable 8 Home Button Cable 9 IR Cable 10 Touch Screen 11 Audio Cable 12 TV Tuner Cable 13 Light Foot Cable 14 USB Cable 15 Speaker Cable 16 Light Pipe Cable 85 Chapter 3 5 Remove the adhesive tabs holding the Audio board cable to the mainboard 1 d Dr y g ves om t Moas jc Vi r OO Sa we Lo gt Le s Pi o Mainboard M2 5 4 1 Chapter 3 7 Lift the mainboard away NOTE Circuit boards gt 10 cm have been highlighted with a yellow rectangle as shown in the previous image Please detach the Circuit board and follow local regulations for disposal 8 Disconnect the IR Board cable and remove 87 Chapter 3 9 Open cable clips as shown Remove all cables from cable clips NOTE Make note of the location which cables belong in which clip before removing them Chapter 3 88 Removing the Frame D Oboe D oa 7 See Removing the Mainboard Shielding on page 51 See Removing
43. ails Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 Features ids nage ds Barone Skea pex eai aay edd DER CUPER S Dede nga A 1 System Block Diagram lssssseseeeeseeee rn 6 Your Computer tour ee eise bern peer Ire ARIES we AER SERE ee 7 Front VIEW cesse tice oN eee el ro RE e P Rb RADAR NR RD DAR E IT no RR A 7 POM VIEW eei nre d emt te Skeet tae vetta Mpeg th ee ries 8 LOT VIOW is unter Saepe tp et bene eapite px I edat 9 Hear View ose pedore be E namin esi eyed welts eee eae eens x 10 Using the Keyboard vene ott rida eR exe gis Rx EH DUAE PX Rr RA 11 Windows Keys sod hte eae Se ee A PCIE V wi der ep 12 Hardware Specifications and Configurations liliis lees 13 System Utilities 23 BIOS Setup Utility 1 enel tete ved Ke eo LENS sud Dew 23 Navigating the BIOS Utility llle 23 CMOS Setup Utility 7 2 2 uz wes see eee wee twee ads xu Ded gets YO 24 Product Information wi dte pL
44. aker conn 7 card reader conn 17 PSU SYS 8 Bluetooth conn 18 PSU CPU 9 Home button conn 19 SSD conn 10 IR conn Chapter 5 175 BIOS Recovery 1 Please save the SUPER ROM to a USB key Root Folder NOTE The USB flash should be a FAT 32 format It does not need to be a bootable device 2 Connect the USB key to a USB port in the system 3 Press the power button to power the system up 4 Press and hold Ctrl Home 5 Continue to press and hold Ctrl Home until the USB device LED comes on After the LED comes on release Ctrl Home 6 The system implements the upgrade and reboots automatically Upon reboot ensure the BIOS has recovered 176 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of this computer Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer m
45. ameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 23 CMOS Setup Utility The CMOS Setup Utility screen displays a list of the functions and features available in the BIOS CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Product Information PC Health Status Standard CMOS Features Frequency Voltage Control Advanced Bios Features BIOS Security Features Advanced Chipset Features Load Default Settings Integrated Peripherals Save and Exit Setup Power Management Features Exit Without Saving t Move Enter Select Vahe F10 Ba IS 8 sab bg emet hledus F9 Optimizedablts Use the arrow keys to scroll to the required menu and press Enter 24 Chapter 2 Product Information The Product Information screen displays a summary of the computer hardware information CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Product Information Product Information Overview Help Item Processor Type Intel R Core TM i7 CPU 860 2 80GHz Processor Speed 2 80GHz System Memory 4096MB Product Name ZX6910 System Serial Number PWGJNJNJNJ00500F4D6900 System BIOS Version P01 A3 BIOS Release Date 04 21 2010 As
46. cations and indicators may vary from this illustration WN 1 Headphone jack Plug powered analog front speakers an external amplifier or white plug headphones into this jack 2 Microphone jack E Plug a microphone into this jack pink plug ya 3 Illumination Toggle 1 Switch XX 4 Memory card S Insert a memory card from a digital camera MP3 player PDA reader LLM cellular telephone or other device into the memory card reader 5 Optical Disk Drive Use this drive to listen to audio CDs install games and programs watch DVDs and store large files onto recordable discs depending on drive type This drive may be a CD recordable CD DVD or recordable DVD Chapter 1 Left View IMPORTANT Your computer s hardware options port locations and indicators may vary from this illustration B CAS reader Subscription service available for select models only USB 2 0 port Plug USB Universal Serial Bus devices such as a USB external drive printer scanner camera keyboard or mouse into this port Chapter 1 Rear View IMPORTANT Your computer s hardware options port locations and indicators may vary from this illustration 1 Power connector Plug the power cord into this connector Secure your computer to an object by connecting a Kensington cable lock to this slot 2 Kensington lock slot 3 USB ports Plug USB Universal Ser
47. color AC MT 010 KB RF403 256 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Italian with new color AC MT 010 KB RF403 257 Keyboard CHICONY KG 0766 RF2 4 105KS Silver French with new color AC MT 010 KB RF403 258 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Swedish with new color AC MT 010 KB RF403 259 Keyboard CHICONY KG 0766 RF2 4 105KS Silver UK with new color AC MT 010 KB RF403 260 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Dutch with new color AC MT 010 KB RF403 261 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Swiss G with new color AC MT 010 KB RF403 262 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Belgium with new color AC MT 010 KB RF403 263 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Icelandic with new color AC MT 010 KB RF403 264 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Norwegian with new color AC MT 010 KB RF403 265 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Hebrew with new color AC MT 010 KB RF403 266 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Slovenian with new color AC MT 010 KB RF403 267 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Slovak with new color AC MT 010 KB RF403 268 Chapter 6 185 Keyboard CHICONY KG 0766 RF2 4 104KS Silver Russian with new color AC MT 010 KB RF403 269 Keyboard CHICONY KG 0766 RF2 4 105KS Silver Hungarian with new color AC MT 010 KB RF403 270 Keyboard CHICONY KG 0766 RF2
48. de taa ratane a eR E eB AA 105 Replacing the Speakers 0 000 cece eee 106 Replacing the USB Board 0 0c eee 107 Replacing the IR Board ous ve eee ata e dee deel He Redde ed Sea 108 Replacing the Home Button Board 0 0 e eee ee 109 Replacing the Bluetooth Module 0 0 00 e eee ees 110 Replacing the LCD Panel in the Frame lees esses 111 Replacing the Frame oth Re b nigienseantew diese de tee e Pg 113 Replacing the Mainboard isle eae 117 Replacing the CPU 4 sass ob re ERES Dart we Sad peels etd aan ole 120 Replacing the Faris o roroi tirrr x RR REED RERO ERR 121 Replacing the Thermal Module seslsleelleeeeee 123 Replacing the WLAN Module sseeeeee I 124 Replacing the TV Tuner Module lslelslseelee een 125 Replacing the Camera Module 0000 c cece eee eee eee 126 Replacing the Power Board lille 128 Replacing the Inverter Board llli 129 Replacing the ODD Module sseleseeele eee 132 Replacing the ODD Eject Board 0 000 cece eee ee 134 Replacing the Audio Board 0 cee eee 135 Connect the Card Reader Board 0 0 e eee eee 136 Replacing the Touchscreen Board 00000 cece e neta 137 Replacing the Power Supply 00 0c cece eee eee eee ee eee 139 Replacing the HDD 0 ec tenes 140 Replacing the Mainboard Shielding
49. dule Removing 48 Main Unit Disassembly Flowchart 42 Model Definition 188 Online Support Information 192 Panel 7 front 7 System Block Diagram 6 Test Compatible Components 190 Undetermined Problems 167 utility BIOS 23 36 Windows 2000 Environment Test 190 193 194 195 196
50. e the shield onto the assembly Mainboard M2 5 4Ni 6 Shielding Chapter 3 142 3 Connect the HDD power cable 5 Replace the one 1 screw to secure the ground wire Converter M2 5 4 1 Ground Cable 143 Chapter 3 6 Adhere the adhesive tape to secure the HDD ground cable to the HDD Chapter 3 144 9 Connect the one 1 screw to secure the ground wire HDD Ground M2 5 4 Cable 145 Chapter 3 Replacing the Hinge 1 Place the Hinge onto the chassis 2 Replace the six 6 screws to secure the Hinge Hinge M4 8 6 Chapter 3 146 Replacing the Rear Cover 3 Place the Back Cover on to the device 5 Use both hands to move the Hinge to the down position x 147 Chapter 3 6 Remove the fourteen 14 screws securing the Back Cover Back Cover 2 5 8 2 4 8 Chapter 3 148 Replacing the Rear Covers 1 Place the first Rear Cover onto the Back Cover and slide it into place 2 Repeat for the second Rear Cover 149 Chapter 3 3 Replace the six 6 screws to secure the Rear Covers Rear Covers M2 5 6 0 Chapter 3 150 Replacing the RAM 4 Place each RAM module into its slot 6 Place the RAM Shielding onto the device 151 Chapter 3 Replacing the Rear Covers 1 Place the Hinge Cover on
51. e top left and right corners of the LCD The sensors are an integral part of the LCD and cannot be separately replaced The sensors are exposed as soon as the rear cover is removed During disassembly DO NOT make contact with the sensors Raise the LCD off any surface it is placed face down on so that the sensors do not rest on the surface ALWAYS employ an antistatic mat IMPORTANT The outside housing and color may vary from the images that appear in this section This chapter contains step by step procedures on how to disassemble the computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Three 3 sizes of Philips screwdrivers 7mm 4mm and 2mm Pin or unbent paperclip or similar Block of sponge or similar soft material smaller in surface area than the LCD and at least 1 2 5cm high NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the
52. edia A325 Mini Card ISDB T BS CS w o B CAS card reader TU 10500 055 180 Chapter 6 POWER CORD POWER CORD 1 8M BLACK UK 3P 27 8C907 001 POWER CORD 1 8M BLACK SWISS 3P 27 8C907 002 POWER CORD 1 8M BLACK S A 3P 27 8C907 003 POWER CORD 1 8M BLACK UK 3P 27 8C907 004 POWER CORD 1 8M BLACK IT 3P 27 SC907 005 POWER CORD 1 8M BLACK INDIA 3P 27 8C907 006 POWER CORD 1 8M BLACK DANISH 3P 27 8C907 007 POWER CORD 1 8M BLACK AUS 3P 27 SC907 008 POWER CORD 1 8M BLACK ARGENTINE 3P 27 5C907 009 POWER CORD 1 8M BLACK US BSMI 3P 27 8C907 010 POWER CORD 1 8M BLACK JP 2P 27 8C907 011 POWER CORD 1 8M BLACK US 3P 27 8C907 012 POWER CORD 1 8M BLACK CHINA 3P 27 8C907 013 POWER CORD 1 8M BLACK EU 3P 27 SCY07 001 CABLE AUDIO B TO MB 50 SDB07 001 LVDS CABLE 50 SDB07 002 HDD CABLE 50 SCY07 003 ODD CABLE 50 SDB07 003 CABLE CONTROL BORAD TO SENSOR R 50 SDB07 004 CABLE CONTROL BORAD TO SENSOR L 50 SDB07 005 CABLE MB TO CONTROL BOARD 50 SDB07 006 o UI IR CABLE 50 SDB07 007 Chapter 6 181 INVERTER CABLE 50 SDB07 008 LED CABLE 50 SCY07 009 USB CABLE W PORT 50 SCY07 010 POWER CABLE 50 SCY07 011 CARD READER CABLE 50 SDB07 009 HOME BUTTON CABLE 50 SCY07 016 BLUETOOTH CABLE 50 SCY07 013 TV TUNER CABLE 50 SCY07 014 TV
53. ee ed eee EUER aa BG eee 25 Standard CMOS Features 0 0000 cece res 26 Advanced BIOS Features 0 00 cece eee eee ene 27 Advanced Chipset Features 0 000 c cece teen eee 28 Integrated Peripherals 0 0c eee eee 29 Power Management Features 0 0 e eee eee 30 PC Caltech oen o roe Ee sd v piece duxi Peleus Dich ates 31 Frequency Voltage Control 00 0 c eee eee ee 32 BIOS Security Features 2 0 00 ccs 33 BIOS Flash Utilities x 2 15 yu yak peed Ye Yaa eles Vega de FERRE 36 DOS Flash Utility zs arcte tte eth es sate TER ee Db ten icr Rte t 37 Win Flash Utility 2 be due edaee ute et ase taeda siesta eet bu wed 38 Usma DMI TOONS eet eh Src e dave ARE Dee Rave Pies da 39 Machine Disassembly and Replacement 40 Disassembly Requirements sss 40 General Information 0 60 tenes 40 Pre disassembly Instructions 00 000 cece eee 40 Disassembly Process 00 cece tte tet e 42 Disassembly Flowchart seirer eet a eekan eee 42 Removing the RAM Covers 0 0c cece aaea 44 Removing the RAM 00 0 cee eee 46 Removing the Rear Covers 000 ccc cece eee eee 47 Removing the Back Cover 00 0c eee eee eee 48 Removing the Hinge 2 cc eee 50 Removing the Mainboard Shielding 00 eee e eee eee 51 Removing the Hard Disk Drive 0 0 0 0 ae 55 Removing the Power Supply 0 00000 c cece
54. enu Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 IMPORTANT Please use a device that can be booted in DOS mode FAT 16 or FAT 32 partitions only CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Advanced BIOS Features Quick Boot Enabled Help Item Quiet Boot Enabled Allows BIOS to skip certain steps during booting This will reduce the time needed to boot the system 1st Boot Device HDD PO WDC WD20FAD 2nd Boot Device ICD DVD P1 Slimtvnel 3rd Boot Device Removable Device 4th Boot Device LAN b Hard Disk Drive Priority P P Optical Disk Drive Priority Bootup Num Lock USB Beep Message t Move Enter Select F10 de Fl Genet Help 3 Optimizedamlt Navigate to the BIOS file in DOS mode Enter the command FBB to begin the flash BIOS process The flash process will run automatically When complete the system will restart automatically When the system boots then it will display Press Del to Enter BIOS Setup and Press F1 to Continue Press F1 to load the CMOS defaults or press Del to go BIOS SETUP and manually configure BIOS Chapter 2 37 Win Flash Utility Perform the following steps to use the WinFlash Utility 1 Open the Start menu and type CMD to open command mode DIVErUo lime 5 Processldle 35 ProcessIdle See more results rj Shutdown cip 2 IMPO
55. er eRecovery Management Security Kensington lock slot Hardware and BIOS passwords Dimensions and Weight 570 W x 484 0 H x 84 6 D mm System Compliance PC 2001 ENERGY STAR amp NOTE The specifications listed above are for reference only The exact configuration of your PC depends on the model purchased Chapter 1 5 System Block Diagram LCD Panel CNN Samsung LTM230TTO1 23 16 10 34 5W P3P3V DUAL DDRIII Power PIPOSV PCH PIPSV SFR LVDS Inverter CONN VCC CORE VIT CPU AUDIO AMP MAX9736BETJ QFN32 INT SPK CNN 3 VRM 11 1 CPU Core ISL6334 MXM CNN Graphics Mobile PCI E Module TYPE A or B 285 pin Max 45W TMDS HDMI CN LVDS Transmitter Chrontel CH7308 LOFP64 SATA HDD 3 5 SATA 0 SATA II 2nd SATA HDD SATA 3 2 5 x SSD TOUCH Screen USB 8 USB 2 0 CAREMA with USB 4 Array MIC AUDIO CODEC iara ALC888S VC2 LOFP48 5 1 Channel Head Phone amp 5 1 Channel Tine No MIN option PCIE 2 0 x16 PEG LEVEL SHIF Lynnfield option Clarkdale option Line Line L MIC IN CONN Ee Sera Siete Sr Lynnfield Clarkdale Processor 64 bit 45nm LGA1156 37 5x37 5mm Ibex Peak PCH FCBGA951 27x27mm 6 59 LPC EC KBC ITE8512 LOFP128 FAN CTRL im ser IR IR System Ambient CPU MXM FLASH RECEIVER
56. er external devices Hard disk drive DIMM e CD ROM Diskette drive Module Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU noo we If the Issue is still not resolved see Online Support Information on page 192 167 Chapter 4 POST Codes These tables describe the POST codes and descriptions during the POST Bootblock Initialization Code Checkpoints Before DO If boot block debugger is enabled CPU cache as RAM functionality is enabled at this point Stack will be enabled from this point DO Early Boot Strap Processor BSP initialization like microcode update frequency and other CPU critical initialization Early chipset initialization is done D1 Early super I O initialization is done including RTC and keyboard controller Serial port is enabled at this point if needed for debugging NMI is disabled Perform keyboard controller BAT test Save power on CPUID value in scratch CMOS Go to flat mode with 4GB limit and GA20 enabled D2 Verify the boot block checksum System will hang here if checksum is bad D3 Disable CACHE before memory detection Execute full memory sizing module If memory sizing module not executed start memory refresh and do memory sizing in Boot block code Do additional chipset initialization Re enable CACHE Verify that flat mode is enabled D4 Test base 512KB me
57. ey Hotkeys Bluetooth Chipset Broadcom BCM2046 Bluetooth2 1 EDR USB interface module Data throughput Protocol Bluetooth 2 1 EDR Connector type USB TV Tuner TV Tuner ATSC QAM HRCO IRC Standard Cable lt DVB T ISDB T DMB T H e Meets Microsoft Media Center TV Tuner requirements VGA Controller VGA Controller e INTEL GL40 GM45 Internal Graphics Direct 3D Integrated LVDS Dual view and Dual video TV out ATI M92 M HDMI Port Not available with this model Chipset Throughput Compliance level 18 Chapter 1 LCD 23 Vendor model name Samsung LG LTM230HT01 A05 LM230WF 1 LTM230HT01 Screen Diagonal mm 584 2 Active Area mm 509 76 x 286 74 Display resolution pixels 1920 x 1080 Pixel Pitch 0 2655 x 0 2655 0 265 x 0 265 Display Mode Normally White Typical White Luminance cd 300 m also called Brightness Supported Colors 16 7M Contrast Ratio 1000 Response Time Optical Rise 5 1 3 3 7 Time Fall Time msec Nominal Input Voltage VDD 5 Interface LVDS Viewing Angle degree 80 Horizontal Vertical Temperature Range C Operating 0 50 0 35 0 50 Storage shipping 25 60 5 35 20 60 LCD Display Supported Resolution 800x600 Y N X N 1024x768 Y N Y N 115
58. f runtime image preparation for different BIOS modules Fill the free area in FOOOh segment with OFFh Initializes the Microsoft IRQ Routing Table Prepares the runtime language module Disables the system configuration display if needed A4 Initialize runtime language module Display boot option popup menu A7 Displays the system configuration screen if enabled Initialize the CPU s before boot which includes the programming of the MTRR s A9 Wait for user input at config display if needed AA Uninstall POST INT1Ch vector and INTO9h vector AB Prepare BBS for Int 19 boot Init MP tables AC End of POST initialization of chipset registers De initializes the ADM module B1 Save system context for ACPI Prepare CPU for OS boot including final MTRR values 00 Passes control to OS Loader typically INT19h 171 Chapter 4 DIM Code Checkpoints Initialize different buses and perform the following functions Reset Detect and Disable function 0 Static Device Initialization function 1 Boot Output Device Initialization function 2 Function 0 disables all device nodes PCI devices and PnP ISA cards It also assigns PCI bus numbers Function 1 initializes all static devices that include manual configured onboard peripherals memory and I O decode windows in PCI PCI bridges and noncompliant PCI devices Static resources are also reserved Function 2 searches for and initializes any PnP PCI or AG
59. ge for the nominal 5V N A bus This field is read only 3 30V Displays the power supply voltage for the nominal N A 3 3V bus This field is read only 1 1V Displays the nominal 1 1 V bus This field is read only N A 12 0V Displays the power supply voltage for the nominal N A 12 0V bus This field is read only Smart Fan Enabled allows auto fan control If disabled the fan Enabled or runs continuously at maximum speed Disabled Chapter 2 31 Frequency Voltage Control The Frequency Voltage Control Screen to set memory and processor parameters CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Frequency Voltage Control Enable Clock to All PCEI Enabled elp Meni Spread Spectrum Enabled Disabled Enabled t Move Enter Select Vale F10 Ba BOC s riik Fl Genet Help F9 Optimizedablts The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Parameter Description Option Enable Clock to All PCIE Enabled or disabled for reducing clock consumption Enabled or Disabled Spread Spectrum Enabled to assist with EMI emissions Disabled to Enabled or assist with stability Disabled 32 Chapter 2 BIOS Security Features The BIOS Security Features screen contains parameters that help safeguard and protect your computer from unauthorized use CMOS Setup Utility Copyright C
60. han one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 192 Microphone Problems If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 NOR YN Check that the microphone is enabled Navigate to Start Control Panel gt Hardware and Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test If the Issue is still not resolved see Online Support Information on page 192 Chapter 4 164
61. he bezel Chapter 3 110 Replacing the LCD Panel in the Frame 1 Replace the LCD panel onto the frame 111 Chapter 3 3 Replace the four 4 screws from the LCD assembly LCD Panel M3 4 Chapter 3 112 Replacing the Frame 1 Place the bezel around a raised surface so that the bezel is lower than the raised surface Lower the LCD Assembly onto the bezel Step Size Quantity Screw Type Frame M2 5 4 P 113 Chapter 3 3 Replace the adhesive tape to secure the inverter cable 4 Replace the adhesive tape to secure the TBD cable Chapter 3 114 6 Replace the adhesive tape to secure the sensor cables NOTE There is tape on both the top and side of the LCD bracket 7 Connect the LVDS cable 115 Chapter 3 8 Lock the LVDS cable 9 Adhere the LVDS connector protective cover LOSER Chapter 3 116 Replacing the Mainboard 1 Replace all cables into the cable clips and lock them TBD 2 Connect the IR Board cable 117 Chapter 3 3 Place the mainboard onto the chassis Mainboard M2 5 4 1 5 Replace the adhesive tabs to secure the Audio board cable to the mainboard Chapter 3 118 6 Connect the following sixteen 16 cables to the Mainboard as shown LVDS Cable CCD Cable Inverter Cable MIC Cab
62. he two 2 screws from the Camera Module Fom Camera Module M2 0 3 3 Lift the Camera Module out of the chassis 75 Chapter 3 4 Turn the Camera Module over 5 Disconnect the cable from the Camera Module Chapter 3 76 Removing the TV Tuner Module 1 See Removing the Card Reader Board on page 62 2 Disconnect the TV Tuner antenna TV Card M2 0 3 1 77 Chapter 3 4 Lift the TV module away Chapter 3 78 Removing the Wireless LAN Module 1 See Removing the Card Reader Board on page 62 2 Disconnect the WLAN antennas WLAN M2 0 3 1 79 Chapter 3 4 Lift the WLAN module away Chapter 3 80 Removing the Thermal Module 1 See Removing the Thermal Module on page 81 2 Disconnect the two 2 fan cables 81 Chapter 3 Removing the Fans 1 See Removing the Thermal Module on page 81 2 Remove the two 2 screws Fan 2 575 2 3 Remove the LVDS cable from the cable clips Chapter 3 4 Remove the fan Fan 2 575 2 6 Remove the fan 83 Chapter 3 Removing the CPU 1 See Removing the CPU on page 84 2 Unlock the CPU by pressing down on the locking latch and moving it out and away from the CPU ELIT n 3 Lift the CPU out of the package CAUTION Avoid any cont
63. ial Bus devices such as a USB printer scanner camera keyboard or mouse into these ports of 4 4 Ethernet network Plug an Ethernet network cable or a device such as a DSL or jack cable modem for a broadband Internet connection into this jack 5 Line out Speaker 43 Plug an line output to an amplifier or entertainment system into out jack this jack for sound output 6 eSATA port Plug external hard drives into this connector 7 TV Tuner Allows a TV Tuner to be connected to the system 8 IR port Allows data transfer between the desktop and a mobile device 10 Chapter 1 Using the Keyboard The keyboard has several different types of keys and buttons as shown below Function keys Audio playback keys Windows key Tet Ts T3 T Application Navigation keys key Function keys Press these keys to start program actions Each program uses different function keys for different purposes See the program documentation to find out more about the function key actions Audio playback keys Press these keys to play your audio files and to adjust the volume Windows key Press this key to open the Windows Start menu fs This key can also be used in combination with other keys to open utilities See Windows Keys on page 12 Fn key Press this key in combination with keys that have alternate functions defined such as the F9 F12 keys Press Fn
64. isk by entering chkdsk r from a command prompt For more information see Windows Help and Support Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date Replace the HDD See Disassembly Process on page 42 External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 2 9 c omo E ou 10 Try an alternative mouse If the mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Restart the computer Remove any recently added hardware and associated software Remove any recently added software and reboot Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date Run the Event Viewer to check the events log for errors For more information see Windows Help and Support Roll back the mouse driver to the previous version if updated recently 165 Chapter 4 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs
65. ize RTC date time 3B Test for total memory installed in the system Also Check for DEL or ESC keys to limit memory test Display total memory in the system 3C Mid POST initialization of chipset registers 40 Detect different devices Parallel ports serial ports and coprocessor in CPU etc successfully installed in the system and update the BDA EBDA etc 52 Updates CMOS memory size from memory found in memory test Allocates memory for Extended BIOS Data Area from base memory Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed 60 Initializes NUM LOCK status and programs the KBD typematic rate 75 Initialize Int 13 and prepare for IPL detection 78 Initializes IPL devices controlled by BIOS and option ROMs 7C Generate and write contents of ESCD in NVRam 84 Log errors encountered during POST 85 Display errors to the user and gets the user response for error 87 Execute BIOS setup if needed requested Check boot password if installed 8C Late POST initialization of chipset registers 8D Build ACPI tables if ACPI is supported 8b Program the peripheral parameters Enable Disable NMI as selected 90 Initialization of system management interrupt by invoking all handlers Please note this checkpoint comes right after checkpoint 20h A1 Clean up work needed before booting to OS Chapter 4 170 A2 Takes care o
66. k Cover on page 48 2 Replace the Hinge to the carry position 3 Remove the six 6 screws securing the Hinge Hinge M4 8 6 4 Lift the Hinge clear of the device Chapter 3 50 Removing the Mainboard Shielding 1 See Removing the Audio Board on page 63 2 See Removing the Touchscreen Control Board on page 59 3 Remove the one 1 screw from the ground wire HDD Ground Cable M2 5 4 4 Remove the small power cable from the mainboard 51 Chapter 3 5 Detach the power cable from the mainboard 7 Remove the one 1 screw from the ground wire Converter M2 5 4 1 Ground Cable Chapter 3 8 Disconnect the HDD cable 9 Remove the power cable from the HDD Mainboard M2 5 4Ni 6 Shielding 53 Chapter 3 11 Lift the mainboard shielding away from the chassis Chapter 3 54 Removing the Hard Disk Drive 1 See Removing the Back Cover on page 48 2 Disconnect the HDD cable 3 Remove the two 2 screws HDD M2 5 4 2 55 Chapter 3 4 Slide the HDD towards the speakers to release it from the flanges 5 Lift the HDD out of the chassis 6 Remove the four 4 screws from the HDD bracket both sides HD Bracket M3 4 4 Chapter 3 7 Remove the brackets from the HDD 57 Cha
67. ld on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 13 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 42 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections C Try an alternate cable if available If the drive works with the new cable the original cable should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 42 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Test the drive using other discs e Play a DVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 42 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections C Tryan alternate cable if available If the drive works with the new cable the original c
68. le ODD Button Cable Card Reader Cable Bluetooth Cable o OD oa amp wo rp Home Button Cable o IR Cable A o Touch Screen k Audio Cable A N TV Tuner Cable A C Light Foot Cable EF A USB Cable A ol Speaker Cable A o Light Pipe Cable 119 Chapter 3 Replacing the CPU 1 Place the CPU paying attention to the locating triangle NOTE Ensure the CPU is lined up with the Pin1 Socket locator on the mainboard Chapter 3 120 Replacing the Fans 3 Replace the right fan Fan 2 575 2 5 Replace the left fan 121 Chapter 3 6 Place the LVDS cable into the cable clips 7 Replace the two 2 screws Fan 2 5 5 Chapter 3 122 Replacing the Thermal Module 1 Place the thermal module on to the mainboard 123 Chapter 3 Replacing the WLAN Module 1 Replace the WLAN module 2 Replace the one 1 screw WLAN M2 0 3 1 Chapter 3 124 Replacing the TV Tuner Module 1 Place the TV Tuner module into the connector 2 Replace the one 1 screw TV Card M2 0 3 1 3 Connect the TV Tuner cable 125 Chapter 3 Replacing the Camera Module 1 Connect the camera cable to the Camera Module 2 Turn the Camera Module over 3 Place
69. le click when the latch is unlocked Chapter 3 46 Removing the Rear Covers 1 2 Remove the six 6 screws that secure the Rear Covers See Removing the RAM on page 46 Rear Covers M2 5 6 0 sie 3 Use both hands to gently push the rear cover outward from the device as shown 4 Repeat the previous step for the remaining rear cover 47 Chapter 3 Removing the Back Cover 1 See Removing the Touchscreen Control Board on page 59 2 Remove the fourteen 14 screws securing the Back Cover Step Size Quantity Screw Type Back Cover 2 5 8 2 4 8 3 Use both hands to move the Hinge up into the stand position There is an audible click when the Hinge is locked in position NOTE In order to lift the Back Cover away the Hinge must be in the stand position Chapter 3 48 4 Place one hand firmly on the Back Cover Use the opposite hand to pry the Bezel away working from one corner to the other as shown Repeat this step until all guides along the bottom of the device are unlocked 7 p Ma 4 5 Place one hand firmly on the Hinge Use the opposite hand to pull the top of the Back Cover away from the Bezel working from one corner to the other as shown Repeat this step until all guides along the top of the device are unlocked Ra Aay p 49 Chapter 3 Removing the Hinge 1 See Removing the Bac
70. me needed to boot the system RS S fuese Optimizedahlts while booting changing boot speed Parameter Description Format Option Quick Boot Allows BIOS to skip certain steps while Enabled or Disabled booting Quiet Boot Allows BIOS to change display parameters Enabled or Disabled 1st Boot Device 2nd Boot Device 3rd Boot Device 4th Boot Device Hard Disk Drive Priority Enter to set the boot drive priority Press Enter to set the order priority Optical Disk Driver Priority Enter to set the boot driver priority Press Enter to set the order priority Boot Num Lock Turns Num Lock on or off on boot up On or Off USB Beep Message Allows a beep during USB enumeration Enabled or Disabled Chapter 2 27 Advanced Chipset Features The Advanced Chipset Features screens CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Advanced Chipset Features Help Item Disable Disable GV3 Enable Enable GV3 Intel EIST Intel R RurboMode tech Intel XD Bit Intel VT Memory Hole Remapping Enabled Enabled Enabled Enabled Enabled Enter Select Vahe Genet Help TORE t Move ill F10 Ba Belie Optimizedamlts IMS E The table below describes the items menus and submenus in this screen Parameter Description Format Option Intel XD Bit When disabled this forces the XD
71. mory Adjust policies and cache first 8MB Set stack D5 Bootblock code is copied from ROM to lower system memory and control is given to it BIOS now executes out of RAM Copies compressed boot block code to memory in right segments Copies BIOS from ROM to RAM for faster access Performs main BIOS checksum and updates recovery status accordingly D6 Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced If BIOS recovery is necessary control flows to checkpoint EO See Bootblock Recovery Code Checkpoints section of document for more information D7 Restore CPUID value back into register The Bootblock Runtime interface module is moved to system memory and control is given to it Determine whether to execute serial flash D8 The Runtime module is uncompressed into memory CPUID information is stored in memory D9 Store the Uncompressed pointer for future use in PMM Copying Main BIOS into memory Leaves all RAM below 1MB Read Write including E000 and F000 shadow areas but closing SMRAM DA Restore CPUID value back into register Give control to BIOS POST ExecutePOSTKernel See POST Code Checkpoints section of document for more information DC System is waking from ACPI S3 state E1 E8EC EE OEM memory detection configuration error This range is reserved for chipset vendors amp system manufacturers The error associated with this value may be different from one platform to the
72. nd failed N om ow General exception error processor exception interrupt error Chapter 4 172 8 Display memory error system video adapter Troubleshooting POST BIOS Beep Codes 1 3 Reseat the memory or replace with known good modules 6 7 Fatal error indicating a serious problem with the system Consult your system manufacturer Before declaring the motherboard beyond all hope eliminate the possibility of interference by a malfunctioning add in card Remove all expansion cards except the video adapter If beep codes are generated when all other expansion cards are absent consult your system manufacturer s technical support If beep codes are not generated when all other expansion cards are absent one of the add in cards is causing the malfunction Insert the cards back into the system one at a time until the problem happens again This will reveal the malfunctioning card 8 If the system video adapter is an add in card replace or reseat the video adapter If the video adapter is an integrated part of the system board the board may be faulty 173 Chapter 4 Chapter 4 174 Jumper and Connector Locations Mainboard Top View 1 linverter conn 11 Audio conn 2 power conn 12 light foot conn 3 LCD conn 13 light pipe conn 4 GPU FAN conn 14 B CAS conn 5 CPU FAN conn 15 USB conn 6 camera conn 16 Spe
73. next Chapter 4 168 Bootblock Recovery Code Checkpoints EO Initialize the floppy controller in the super I O Some interrupt vectors are initialized DMA controller is initialized 8259 interrupt controller is initialized L1 cache is enabled E9 Set up floppy controller and data Attempt to read from floppy EA Enable ATAPI hardware Attempt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB FO Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 Start reading the recovery file cluster by cluster F5 Disable L1 cache FA Check the validity of the recovery file configuration to the current configuration of the flash part FB Make flash write enabled through chipset and OEM specific method Detect proper flash part Verify that the found flash part size equals the recovery file size F4 The recovery file size does not equal the found flash part size FC Erase the flash part FD Program the flash part FF The flash has been updated successfully Make flash write disabled Disable ATAPI hardware Restore CPUID value back into register Give control to F000 ROM at F000 FFFOh POST Code Checkpoints 03 Disable NMI Parity vide
74. ntroller Enabled or Disabled USB Storage Emulation Set the USB storage emulation Options Auto Floppy Hard Disk Onboard Audio Controller Enable or disable the audio controller Enabled or Disabled Onboard LAN Controller Enable or disable the LAN controller Enabled or Disabled Onboard LAN Option ROM Disable or enable LAN optional ROM Disabled or Enabled Onboard CIR Controller Enable or disable the CIR Controller Enabled or Disable Chapter 2 29 Power Management Features The Power Management Features screen contains parameters used for device power management CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc ACPI Suspend Mode Power Management Features S3 STR Power On by RTC Alarm Disabled Power On by Onboard LAN Disabled Select the ACPI Wake Up by USB KB Mouse Enabled Mode state used for Restore on AC Power Loss Last State System Suspend t Move Enter Select Vale F10 Ba BS s Genat Help F9 Optimizedamlts Ise ae The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Parameter Description Option ACPI Suspend Mode Choose between STR Suspend to Ram and POS S1 POS Power on Standby POS uses more power during S3 STR suspend Power On by RTC Alarm Disable or Enable auto wake up at a fixed time Disabled or everyday Enabled Power On by onboard Disable
75. o for EGA and DMA controllers Initialize BIOS POST Runtime data area Also initialize BIOS modules on POST entry and GPNV area Initialized CMOS as mentioned in the Kernel Variable wCMOSFlags 04 Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK Verify CMOS checksum manually by reading storage area If the CMOS checksum is bad update CMOS with power on default values and clear passwords Initialize status register A Initializes data variables that are based on CMOS setup questions Initializes both the 8259 compatible PICs in the system 05 Initializes the interrupt controlling hardware generally PIC and interrupt vector table 06 Do R W test to CH 2 count reg Initialize CH 0 as system timer Install the POSTINT1Ch handler Enable IRQ 0 in PIC for system timer interrupt Traps INT1Ch vector to POSTINT1ChHandlerBlock 07 Fixes CPU POST interface calling pointer 08 Initializes the CPU The BAT test is being done on KBC Program the keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 CO Early CPU Init Start Disable Cache Init Local APIC C1 Set up boot strap processor Information C2 Set up boot strap processor for POST C5 Enumerate and set up application processors C6 Re enable cache for boot strap processor C7 Early CPU Init Exit 169 Chapter 4 0A Initializes the 8042 compatible Key
76. or Enable wake up when the system power is Disabled or LAN off and a LAN device is activated Enabled Wake Up by USB KB Disable or Enable wake up when the system is in Enabled or Mouse standby and a USB device is activated Disabled Restore On AC Power Set the state the device returns to in the event of AC Off or On or Last Loss power loss Off causes the device to remain off in the State event of power loss On restarts the device when AC power resumes and Last State returns the device to the state it was at when power loss occurred 30 Chapter 2 PC Health The PC Health screen displays CPU Chipset temperature information and contains customizable safety monitors for the CPU CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc PC Health Help Item If disabled System Fan will run direstly the maximum speed Smart Fan Enabled t Move Enter Select Vale F10 a OC 9 meh Els Genet kektp F9 Optimizedamlts The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Parameter Description Option CPU Temperature Displays the current CPU temperature C This field N A is read only CPU Fan1 Speed Displays the current CPU fan speed This field is read N A only CPU Fan2 Speed Displays the current system fan speed This field is N A read only 5 00V Displays the power supply volta
77. or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13 If the Issue is still not resolved see Online Support Information on page 192 Chapter 4 166 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do witha hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly 1 Power off the computer Visually check for damage If any problems are found replace the FRU Remove or disconnect all of the following devices e Non Acer devices Printer mouse and oth
78. ormally perform the following actions one at a time to correct the problem 1 Reboot the computer 2 If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 42 3 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 42 4 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 42 5 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that The device is properly installed There are no red Xs o
79. pter 3 Removing the Power Supply 1 See Removing the Hinge on page 50 2 Remove two 2 screws securing the Power Supply as shown Power Supply M2 5 4 2 3 Lift the Power Supply clear of the device Chapter 3 Removing the Touchscreen Control Board 1 2 Remove the one 1 ground cable screw 3 Disconnect the right top in this image touch sensor cable See Removing the Back Cover on page 48 Touchscreen Control Board M2 5 4 59 Chapter 3 4 Disconnect the left bottom in this image touch sensor cable 5 Disconnect the touchscreen board to mainboard cable Touchscreen Board M2 0 4 2 Chapter 3 60 7 Lift the touchscreen board away 61 Chapter 3 Removing the Card Reader Board 1 Disconnect the Card reader cable m 2 Remove the two 2 screws Card Reader Board 2 5 4 2 3 Lift the card reader board away Chapter 3 Removing the Audio Board 1 See Removing the Back Cover on page 48 2 Disconnect the Audio board cable 3 Remove the two 2 screws from the audio board Audio Board M2 5 4 2 63 Chapter 3 4 Lift the audio board and cable away at an angle from the rear cover Chapter 3 64 Removing the ODD Eject Board 1 See Removing the Back Cover on page 48 2 Disconnect the ODD Eject
80. r d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 2 3 4 5 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Try an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start Control Panel Hardware and Sound AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer Navigate to Start gt Control Panel System and Maintenance System Device Manager Double click DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab app Select the region suitable for the media inserted in the drive
81. r yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 9 Ifthe Issue is still not resolved see Online Support Information on page 192 10 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts 11 If the Issue is still not resolved see Online Support Information on page 192 163 Chapter 4 General Troubleshooting Issues Computer Shutsdown Intermittently If the system powers off at intervals perform the following actions one at a time to correct the problem 1 2 3 Check the power cable is properly connected to the computer and the electrical outlet Remove any extension cables between the computer and the outlet Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet Disconnect the power and open the casing to check the Thermal Unit and fan airways are free of obstructions Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 192 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one ata time to correct the problem 1 2 3 If the computer is more t
82. rd USB Board IR Receiver v Remove Remove il Frame LCD Panel y as t y Y Remove Remove Remove Remove Remove Home Button Antennas Speakers Power Board Webcam Board Remove Bluetooth Module Chapter 3 42 Screw List Stand Cover M2 5 4 2 Stand Hinge M4 6 Ni 4 Rear Cover M2 5 7 4 Audio Board M2 5 4 Ni 2 HDD M2 5 4 Ni 2 HDD Bracket M3 4 Ni 4 ODD M2 5 4 Ni 2 ODD Brackets M2 2 5 Ni 4 Inverter Board M2 5 4 Ni 2 Touchscreen Control Board M2 5 4 Ni 2 Mainboard Shielding M2 5 4 Ni 7 WLAN M2 3 1 TV Tuner Module M2 5 4 Ni 1 VGA Card M2 5 4 Ni 4 Fan M2 5 5 Ni 3 Mainboard M2 5 4 Ni 1 USB Board M2 5 4 Ni 2 IR Receiver M2 3 1 Frame M2 5 4 Ni 1 LCD Panel M3 4 4 Power Board M2 5 4 Ni 2 Camera M2 3 2 Antennas M1 7 4 2 Speakers M2 5 4 0 I INYLOK IRON 6 43 Chapter 3 Removing the RAM Covers 1 See Pre disassembly Instructions on page 40 2 Apply pressure to one end of the RAM Cover while pulling up with the opposite hand as shown 3 Lift the RAM Cover clear of the device 4 Grasp the Hinge Cover with both hands qu Chapter 3 44 5 Lift the Hinge Cover clear of the device 45 Chapter 3 Removing the RAM 1 See Removing the RAM Covers on page 44 2 Lift the RAM Shielding clear of the device 3 Unlock the latches on either side of the RAM by pressing down as shown There is an audib
83. see Online Support Information on page 192 161 Chapter 4 LCD Failure If the integrated LCD display fails use the following flowchart to determine the required action START Check LCD Reconnect a cable connecte nS LCD cable En V Close OK NG Check LCD Replace LCD ie ie T cable is good cable NV OK E NG Check LCD Replace LCD m a aan module is good module OK a NG Replace a Mainboard 2 Close J No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure the computer has power by checking at least one of the following occurs Fans start up Status LEDs light up 2 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 3 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 42 If the Issue is still not resolved see Online Support Information on page 192 Chapter 4 162 Abnormal Video Display If video displays abn
84. set Tag Number EC Firmware Version R1 03 t lt gt Move Enter Select Vale F10 Ba TOC 8 mailt El Gener Help F9 Optimizedamlts NOTE The system information is subject to different models Parameter Description Processor Type This field shows the system processor type Processor Speed This field shows the speed of the processor System Memory This field reports the memory size of the system Product Name This field shows product name of the system System Serial Number This field displays the serial number of this unit System BIOS Version Displays system BIOS version BIOS Release Date This field displays the release date of the system BIOS Asset Tag Number This field displays the asset tag number EC Firmware Version This field displays the EC Firmware version number Chapter 2 Standard CMOS Features The Standard CMOS Features screen allows the user to set the system time and date as well as set HDD and ODD options CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Standard CMOS Features System Date Tue 04 25 2010 Help Item System Time 05 00 33 Use Enter TAB gt AHCI Port Hard DIETS or Shift TAB to gt AHCI Port2 ATAPI CDROM select a field gt AHCI Port4 Not Detected Use 4 or to Halt On All But Keyboard configure system Date t Move Enter Select Vabe F10 ba BSC m ssi Fl Genet Help F9 g Op
85. support on SATA Ports 4 and 5 in AHCI RAID mode USB host interface with support for up to fourteen USB ports two EHCI high speed USB 2 0 Host controllers 2 rate matching hubs seven UHCI host controllers o Integrated 10 100 1000 Gigabit Ethernet MAC with System Defense System Management Bus SMBus Specification Version 2 0 with additional support for I2C devices Supports Intel High Definition Audio Supports Intel Matrix Storage Technology Supports Intel Active Management Technology Supports Intel Virtualization Technology for Directed I O Supports Intel Trusted Execution Technology Dual Channel NAND Interface supporting 1 8V ONFi 2 0 compliant NAND Supports buffered mode generating extra clocks from CK505 timer Low Pin Count LPC interface Firmware Hub FWH interface support Serial Peripheral Interface SPI support Intel Quiet System Technology Desktop only Intel Anti Theft Technology Integrated TPM 1 2 JTAG Boundary Scan support CPU Package e LGA1156 CPU Core Voltage 95W Chapter 1 13 Processor Specifications i3 530 2 93G 2 1333 73W 4M FCBGA KC 53001 CI3 i3 540 3 06G 2 1333 73W 4M FCBGA KC 54001 CI3 i5 650 3 2G 2 1333 73W 4M FCBGA KC 65001 CI5 i5 660 3 33G 2 1333 73W 4M FCBGA KC 66001 CI5 i5 661 3 33G 2 1333 73W 4M FCBGA KC 66101 CI5 i5 670 3 46G 2 1333 87W 4M FCBGA KC 67001 CI5 i5 750 2 66G
86. system on an antistatic mat The flowchart provided in the succeeding disassembly section illustrates the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components Main Screw List M2 5 4 0 I NYLOK IRON 6 86 G8507 001 M2 5 4 0 I NI NYLOK IRON 26 86 G8507 002 M2 5 7 0 I B NYLOK IRON 4 86 G8507 003 M4 0 6 I NI NYLOK 4 86 G8507 004 Chapter 3 40 M2 5 5 0 I BNI NYLOK IRON 3 86 G8507 005 M3 4 I NI NYLOK IRON 4 86 G8507 006 6 32UNC 5 B NYLOK IRON 4 86 G8507 007 M2 0 2 5 I BNI NYLOK IRON 4 86 G8507 008 M2 0 3 0 I NI NYLOK IRON 7 86 G8507 009 41 Chapter 3 Disassembly Process Disassembly Flowchart Turn off power and disconnect all cables before proceeding Y Y Remove Remove Stand Assembly ODD Bezel Y Y Remove Remove Remove HDD Module Audio Board Rear Cover Y Y Y Remove Remove PEL Inverter Board ODD Module Board Y Remove Mainboard Shield Y Y Y Y Y Remove Remove Remove Remove Remove WLAN Board FAN VGA Board TV Module DIMM Module Y Remove Remove Thermal Module CPU v Remove le Remove Remove Mainboa
87. tape from the speaker assembly 5 Lift the speakers away from the bezel 103 Chapter 3 Removing the Antennas 1 See Removing the Frame on page 89 2 Remove the two 2 screws Antennas M1 7 4 2 3 Remove the left and right antennas from the bezel Chapter 3 104 Reassembly Procedure Replacing the Antennas 4 Replace the left and right antennas onto the bezel 5 Replace the two 2 screws Antennas M1 7 4 2 105 Chapter 3 Replacing the Speakers 1 Place the speakers onto the LCD bezel and apply the adhesive tape to secure the assembly 3 Place the adhesive tape to secure the speaker cable Chapter 3 106 Replacing the USB Board 1 Place the USB board onto the LCD bezel 2 Replace the two 2 screws USB Board M2 5 4 3 Replace the adhesive tape to secure the USB cable 107 Chapter 3 Replacing the IR Board 1 Place the IR board into the LCD bezel 2 Apply pressure to set the adhesive Chapter 3 108 Replacing the Home Button Board 1 Place the home button board onto the LCD bezel 2 Replace the one 1 screw Home Board M2 5 3 109 Chapter 3 3 Connect the home button board cable Replacing the Bluetooth Module 1 Connect the Bluetooth cable to the Bluetooth Module 2 Adhere the Bluetooth module to t
88. the Camera Module on to the chassis Chapter 3 126 4 Replace the two 2 screws to secure the Camera Module Camera Module M2 0 3 2 127 Chapter 3 Replacing the Power Board 1 Place the Power Board onto the chassis 2 Replace the one 1 screw Home Button M2 5 4 1 Board ie 3 Connect the Home Button board cable Chapter 3 128 Replacing the Inverter Board 1 Place the Inverter Board onto the chassis Inverter Board M2 5 3 2 3 Connect the mainboard to inverter cable 129 Chapter 3 4 Connect the LCD to Inverter Board cable 2 5 Lock the cable clasp 6 Connect the LCD to Inverter Board cable 1 Chapter 3 130 7 Apply the adhesive tape to secure the Inverter Board cable 1 131 Chapter 3 Replacing the ODD Module 1 Replace the rear ODD bracket and replace the two 2 screws ODD Rear Bracket M2 2 5 2 Replace the side ODD bracket and replace the two 2 screws ODD Side Bracket M2 2 5 Chapter 3 132 3 Place the ODD onto the chassis 5 Replace the two 2 screws ODD M2 5 4 2 133 Chapter 3 Replacing the ODD Eject Board 1 Place the ODD Eject Board onto the chassis Audio Board M2 5 4 2 3 Connect the ODD Eject Board Cable Chapter 3 134 Replacing the Audio
89. timizedamlts NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen Settings in boldface are the default parameter settings Parameter Description Format Option System Date Sets the system date Format MM DD Y YYY month day year System Time Sets the system time The hours are displayed Format HH MM SS with 24 hour format hour minute second SATA Port 1 SATA Port 2 AHCI Port 4 Halt On Instructs the BIOS to halt during boot up for Options the selected error parameter A All Errors No Errors All But keyboard 26 Chapter 2 Advanced BIOS Features The Advanced BIOS Features screen allows configuration of the various advanced BIOS options CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Quick Boot Quiet Boot 1st Boot Device 2nd Boot Device 3rd Boot Device 4th Boot Device gt Hard Disk Drive Priority Advanced BIOS Features Enabled Enabled HDD PO WDC WD20FAD CD DVD P1 Slimtype Removable Device LAN Press Enter gt Optical Disk Drive Priority Bootup Num Lock USB Beep Message t Move Enter Select Fl Genet Help F9 Press Enter On Disabled Nahe F10 The table below describes the items menus and submenus in this screen Help Item Allows BIOS to skip certain steps during booting This will reduce the ti
90. to the device 3 Place the RAM Cover onto the device Chapter 3 152 4 Slide the RAM Cover into place 153 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the troubleshooting sections to try and resolve the issue Hardware Issue Determine ardware failure START Hardware or oftware failure Y Y Y Component LCD Mainboard failure failure failure Go to specific Go to LCD Replace component i A i i failure section Mainboard failure section 4 Ifthe Issue is still not resolved see Online Support Information on page 192 Software Issue y HDD Image failure Chapter 4 ODD Failure If an Optical Disk Drive failure is determined use the following flowchart to determine the required action START DVD does not play Check DVD able connectio d NG Reconnect I
91. ystem saves all system states and data onto the disc prior to power off the whole system Chapter 1 21 22 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this item Press Esc while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a par

Aspire Digital Z5710 User's Manual

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