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Acer S3 MS2346 User's Manual

1. Item Specification Chipset Inte HD Graphics 3000 with 128 MB of dedicated system memory supporting Microsoft DirectX 10 1 System BIOS Item Speci BIOS vendor InsydeH20 BIOS version v1 08 BIOS ROM type Hardware BIOS ROM size 4MB Protocols supported Legacy BIOS and EFI architectures ACPI 3 0b compliance PXE specification v2 1 SMBIOS reference specification v2 5 or later USB specification revision 1 1 2 0 and 3 0 ASF specification v2 0 or later PCI Express base specification revision 2 1 PCI BIOS specification revision 2 1 BIOS Boot specification v1 01 Simple boot flag specification v2 1 System management bus specification v2 0 AHCI support Microsoft XP Vista Windows 7 logo program Microsoft SLP 1 0 support Microsoft OA 2 0 and 2 1 support Hardware Specifications and Configurations 1 21 Keyboard keyboard work simultaneously Item Specifi Type Aspire AF1S Flat keyboard Total number of keys 84 keys Windows logo key Yes Internal and external USB Yes Features Overlay numeric keys Inverted T cursor keys Hotkeys for volume and brightness level media playback wireless and sleep functions and display and touchpad toggle Windows and Application keys Multilanguage support configurable by OEM customer Specification Vendor and HGST HTS54
2. power MAIN MODULE MODULE MODULE READER MODULE BUTTON BOARD I BOARD BOARD I WLAN ATC MSATA BATTERY BOARD KEYBOARD Figure 3 2 Disassembly Flowchart Table 3 2 Screw List step Serew Quantity Acer Part Number Lower Case Disassembly M2 x L4 5 12 86 5524 5 Battery Pack Disassembly M2 x L4 5 2 86 EA552 4R5 Speaker Module Disassembly M1 4 x L3 4 86 EA36N 3R0 WLAN Module Disassembly M2xL3 1 86 00E14 523 DC In Module Disassembly HDD SSD Module Disassembly M2xL3 1 86 00E14 523 M3xL4 4 86 9A524 4R0 Card Reader Board Disassembly M2xL3 2 86 00 14 523 Thermal Module Disassembly Thermal Screw 3 NA Power Button Board Disassembly gt Machine Maintenance 37 Screw List Step Screw Quantity Acer Part Number Mainboard Disassembly M2 x L3 1 86 00E 14 523 RTC Battery Disassembly WLAN Board Disassembly Keyboard Disassembly M1 4 x L1 2 29 86 EAs222R0 Middle Cover Disassembly M2 x L3 4 86 00E 14 523 LCD Module Disassembly 2 14 5 4 86 EA552 4R5 Machine Maintenance Removing the Lower Case 1 Remove the twelve screws securing the lower case Figure3 3 Lower Case Screws Table 3 3 Screws Step Quantity Screw Type Lower Case Disassembly M2 x L4 5 12 2 Gently l
3. OK Chea s DaugherB amp Wa Swap Daughter FFOWhethe Re plug PWR FFC lt EN 27 T Swap MB Figure 4 1 Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals perform the following 1 Makes sure the power cable is properly connected to the computer and the electrical outlet Remove all extension cables between the computer and the outlet Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet Disconnect the power and open the casing to check the thermal module and fan airways are free of obstructions Refer to the to the Thermal Unit Failure section on page 4 16 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the issue is still not resolved refer to the Online Support Information on page 9 3 Troubleshooting No Display Issues If the Display does not work perform the following one at a time Do not replace a non defective FRU START p LCD module AN LeD pened eme TCD Ps T DR Peron Ius s sas Check mesi No c onn gt qe Replace f PORRAS Not pa DDR RAM e
4. Troubleshooting BIOS Beep Codes Table4 3 BIOS Beep Codes Code Beeps POST Routine Description 02h Verity Real Mode 03h Disable Non Maskable Interrupt NMI 04h Get CPU type 06h Initialize system hardware Initialize chipset with initial POST values 09h Set IN POST flag OAh Initialize CPU registers Enable CPU cache OCh Initialize caches to initial POST values OEh Initialize VO component OFh Initialize the local bus IDE 10h Initialize Power Management Tih Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1223 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 8237 DMA controller initialization 10h Reset Programmable Interrupt Controller 20h 1344 Test DRAM refresh 22h 134 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1344 RAM failure on address line xxx 2Eh 1343 RAM failure on data bits xxxx of low byte of memory bus 420 Troubleshooting BIOS Beep Codes Code Be
5. ISA BUS 0x3f IDE BUS 0x40 BUS 0x41 SCSI BUS 0x42 USB BUS 0x43 FLOPPY 0x44 SERIAL PORT 0x45 PS2 MOUSE 0x46 PS2 KEYBOARD 0x47 EHCI 0x48 XHCI 0x49 UHCI 0x42 OHCI 0x46 USB KEYBOARD 0x4c USB MOUSE 0 4 USB MASS STORAGE 0x4e CONSOLE SPLITTER 0x4 GRAPHICS CONSOLE 0x50 SERIAL CONSOLE 0x51 TEXT CONSOLE 0x52 DISK 10 0x53 PARTITION 0x54 SETUP 0x55 LEGACY BIOS 0x56 BLOCK IO THUNK 0x57 CRYPTO 0x58 4 26 Troubleshooting Table 4 4 Component Codes Range Description Oxa0 Oxaf These values are reserved for SecureCore Tiano platform components POSTCODE CC PLATFORM STAGEO 0xa0 Early Platform Initialization POSTCODE CC PLATFORM STAGE 0xa1 PEI Platform Initialization POSTCODE CC PLATFORM 0xat Platform Initialization POSTCODE_CC_PLATFORM_SMM 0xa1 SMM Platform Initialization POSTCODE CC PLATFORM FLASH 0xa2 Flash Platform Initialization POSTCODE_CC_PLATFORM_CSM 0xa3 CSM Platform Initialization 0xa4 0xa7 Reserved for future expansion Oxa8 Oxaf Reserved for use by the individual platform Oxb0 Oxbf These values are reserved for future expansion OxcO Oxcf These values are reserved for core chipset drivers north bridge south bridge and CPU and are assigned by chipset family POSTCODE CC MEMORY CONTROLLER 0xc0 Memory Controller OxdO Oxd7 These
6. HUNGARIAN KB 9Z N7WPW 20R NK 11017 00M RUSSIAN KB 9Z N7WPW 20S NK 11017 00P SPANISH KB 9Z N7WPW 20T NK 1017 00T TURKISH 9Z N7WPW 20U UK NK 11017 00U KB 9Z N7WPW 20W NK 11017 000 SWEDEN 9Z N7WPW 213 CZ SK NK 11017 007 KB 9Z N7WPW 21A NK 11017 004 BELGIUN SZ N7WPW 21B NK 11017 005 BRAZILIAN PORTUGUESE SZ N7WPW 21D NK 11017 00V US INTERNATION 9Z N7WPW 21F NK 11017 00N SLO CRO 9Z N7WPW 21K NORDIC NK 11017 00 KB 9Z N7WPW 22A NK 1017 00A FR ARABIC 9Z N7WPW 22M NK 11017 00X CANADA FRENCH KB V128230BJ1 JA NK I1018 00G JAPANESE KB V128230BK1 AF NK 1101S 00A FR ARABIC 610 FRU Field Replaceable Unit List Category Description Acer Part No KEYBOARD KB V128230BK1 NK 1018 004 BELGIUN KB V128230BK1 BG NK 11018 006 BULGARIA KB V128230BK1 BR NK 1018 005 BRAZILIAN PORTUGUESE KB V128230BK1 CS CZISK 101 007 KB V128230BK1 DM DANISH NK I101S 009 KB V128230BK1 EF NK 11018 00X CANADA FRENCH KB V128230BK1 FR NK 11018 00B FRENCH KB V128230BK1 GR NK 11018 006 GERMAN KB V128230BK1 HG NK H01S 00E HUNGARIAN KB V128230BKi IT ITALIAN NK I101S 00F KB V128230BK1 NE NORDIC NK 11015 00J KB V128230BK1 NW NK 11018 00K NORWEGIAN KB V128230BK1 PO NK I1018 00L PORTUGUESE KB V128230BK1 SD NK 11018 000 SWEDEN KB V128230BK1 SP NK H01S 00P SPANISH KB V128230BK1 SV NK 1101S 00N SLO CRO KB V128230BK1 SW NK I10
7. Restore a BIOS when it becomes corrupted Use the Flash utility to update the system BIOS Flash ROM gt NOTE If a Crisis Recovery Disc is not available create one before Flash utility is used gt NOTE Do not install memory related drivers XMS EMS DPMI when Flash is used gt NOTE Use AC adaptor power supply when running Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run Flash 1 Rename the BIOS file as 2 the 000000X FD file to a bootable USB device containing the Crisis Recovery disk files 3 Tum off the computer Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to any USB port 5 Press and hold the Fn Esc keys this is the BIOS recovery hotkey then press the power button 6 Release the Fn Esc keys after POST gt NOTE Flash utility has auto execution function 212 System Utilities DOS Flash Utility Perform the following to use the DOS Flash Utility 1 Press F2 during boot to enter Setup Menu 2 Select Boot Menu to modify boot priority order Example If using USB HDD to Update BIOS move USB HDD to position 1 J HOD i Hitachi Ass Figure 2 10 BIOS Boot 3 Insert the USB HDD and reboot computer 4 Execute lt BIOS BAT gt to update BIOS WinFlash Utility Pertorm the following to use the WinFlash Ut
8. Thermal erl gt Seat ie wall mE ES Replace M B Figure 4 11 Thermal Unit Failure Troubleshooting Other Functions Failure 1 Check if drives are functioning correctly 2 Check if external modules are functioning correctly Change mainboard to check if current one is defective Troubleshooting 447 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem perform the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If an error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU gt NOTE Verify that all attached devices are supported by the computer gt NOTE Verify that the power supply being used at the time of the failure
9. recovery boot path IPL EXIT 0xe8 ENTRY 0xe9 Entering Dispatch EXIT Oxea Exiting Dispatch PEI MEMORY Oxeb No permanent memory found PEI IPL Oxec No DXE IPL found at the end of PEI IPL Oxed No found at end of DXE IPL IPL 0xee Couldn t find PPIs needed by ARCH Missing or more architectural protocols at the end of DXE 428 Troubleshooting Progress Codes This section describes the progress code values Table 4 5 Progress Codes Range Description 0x00 0x1f Standard progress Codes All other values are reserved POSTCODE PC COMP BEGIN 0x01 The component was loaded and the PEI entry point called POSTCODE PC END 0x02 The component returned from the PEI entry point POSTCODE_PC_COMP_DXE_BEGIN 0x03 The component was loaded and the DXE UEFI entry point called POSTCODE PC COMP DXE END 0x04 The component returned from the DE UEFI entry point POSTCODE PC COMP SUPPORTED 0x05 The Supported member function of the components instance of the Driver Binding protocol was called POSTCODE PC COMP START 0x06 The Start member function of the components instance of the Driver Binding protocol was called POSTCODE PC COMP STOP 0x07 The Stop member function of the component s instance of the Driver Binding protocol was called POSTCODE PC COMP SMM IN
10. 20 to 80 Non operating 20 to 80 Hardware Specifications and Configurations 17 Notebook Tour This section provides an overview of the features and functions of the notebook Open Front View Figure 1 1 Open Front Table 1 1 Open Front View No icon Description 1 Integrated webcam Web camera for video communication 2 Display screen Also called liquid crystal display LCD displays computer output 3 Power button Turns the computer on and off 4 Integrated microphone Internal microphone for sound recording and video communication 5 Keyboard For entering data into your computer 6 Multi Touch Pad Touch sensitive pointing device which functions like a computer mouse 7 Palmrest Comfortable support area for your hands when you use the computer 18 Hardware Specifications and Configurations Rear View o Figure 1 2 Rear View Table 1 2 Rear View No Icon Tem Description 1 DC injack Connects to the AC adapter 2 Homi HDMI port Supports high definition digital video connections 3 lt 0382 0 ports Connects to USB devices e g USB mouse USB camera 4 Battery indicator Indicates the computer s battery status Blue The computer is in AC mode Blinking amber The battery is charging 5 Power indicator Indicates the computer s power status Blue The computer is
11. 3rd WiFi 1x1 Wireless LAN Broadcom 23600 099 HON BGN BT4 0 4313 20702 WLAN 4313iPA 1x1 BT4 0 20702 10001018 3rd WiFi 1x1 Foxconn 3rd WiFi 1 1 BGN BT4 0 NI 23600 101 HON BGN BT4 0 Atheros WB225 WLAN HB195 1x1 BGN BT4 0 ATH3012 10001023 3rd WiFi 2x2 Lite On 3rd WiFi 2x2 AGN BT40 NC 23611 003 LITE ON AGN BT4 0 Broadcom 43228420702 WiFi 43228 2x2 DB AGN BT4 0 20702 10001023 3rd WiFi 2x2 Liteon 3rd WiFi 2x2 AGN BT4 0 NI 23600 103 LITE ON AGN BT4 0 _ Atheros WB222 10001018 3rd WiFi 2x2 Foxconn 3rd WiFi 2x2 AGN BT4 0 NI 23600 100 HON HAI AGN BT4 0 Broadcom 43228420702 WiFi 43228 2x2 DB AGN BT4 0 20702 10001018 3rd WiFi 2x2 Foxconn 3rd WiFi 2x2 AGN BT4 0 NI 23600 102 HON HAI AGN BT4 0 Atheros WB222 Test Compatible Components 77 Test Compatible Components 8 Online Support Information Online Support Information 82 Online Support Information This section describes online technical support services available to help users repair their Acer Systems For distributors dealers ASP or TPM please refer the technical queries to a local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers convenient and valuable support resources In the Technical Information sectio
12. AUO 13 3 WXGA Glare B133XTFO1 2 LF 200nit 8ms 500 1 Hinge up Gold KL 13305 002 60003316 AUO NLED13 2WXG AGSH LED LCD AUO 13 3 WXGA Glare B133XTFO1 2 1B LF 200nit 8ms 500 1 Hinge up Gold HB1 LCD KL 13305 003 60003316 AUO NLED13 2WXG AGSH LED LCD AUO 13 3 WXGA Glare B133XTFO1 0 LF 200nit 8ms 500 1 Hinge up module LK 13305 006 Memory 60004668 CM4Gblil13 Memory Chip ELPIDA DDRIII 1333 KM 4GB09 001 ELPIDA 4GB EDJ4208BASE DJ F LF HF 46nm 60004668 CM4GbIII16 Memory Chip ELPIDA DDRIII 1600 KM 4GB09 002 ELPIDA 4GB EDJ4208BBBG GN F LF HF 512 8 B die 3nm 60002050 CM4GbIIIL Memory Chip MICRON DDRIII 1333 KM 4GB04 001 MICRON SG 4GB MT41J512M8RA 15E D LF HF 60002041 OBAGBIII Memory NONE DDRIII 1333 4GB KN 4GB00 005 QIMONDA 512x8 8 Dummy LF HF 512x8x8 60002215 CM4Gblilt3 Memory Chip SAMSUNG DDRIII KM 4GBOB 001 SAMSUNG 1333 4GB K4B4G0846B HYH9 LF HF 35nm NB Chipset 10001067 HM77 NB Chipset Intel CS HM77 Chief KI G7501 002 INTEL River 10001067 UM67 NB Chipset Intel CS BD82UM67 KI G6501 006 INTEL VGA Chip 10001067 UMA UMA Intel K123200 038 INTEL 76 Test Compatible Components Vendor Type Description Part No Wireless LAN 10001023 3rd WiFi 1x1 Lite On 3rd WiFi 1x1 BGN BT4 0 23600 098 LITE ON BGN BT4 0 Atheros WB225 WLAN HB195 1x1 BGN BT4 0 ATH3012 10001018
13. Asset tag number of the computer 24 System Utilities Table 2 1 Hardware Information Cor Parameter Description Product Name Model name of the computer Manufacturer Name Computer manufacturer UUID The universally unique identifier tag assigned to the computer System Utilities Main Use this tab to set the system time and date enable or disable boot options and enable or disable the D2D recovery feature System Time Figure 2 2 BIOS Main Table 2 2 BIOS Main Parameter Description Format Option System Time System time expressed in 24 hour format Format HH MM SS hour minute second System Date System date Format MM DD YYYY month day year Total Memory Total system memory available Video Memory System memory allocated for graphics processing Quiet Boot Show the original equipment manufacturer Option Enabled or screen during system boot instead of Disabled the typical POST screen Network Boot Option to boot system from LAN Option Enabled or Disabled F12 Boot Menu Option to enter the Boot menu during POST Option Enabled or Disabled D2D Recovery Option to use the D2D Recovery function Option Enabled or Disabled SATA Mode Option to set the SATA controller mode Option AHCI or IDE 26 System Utilities Security Use this tab to safeguard and p
14. Battery Cable 5 Detach the RTC battery from the mainboard Figure 3 49 RTC Battery NOTE The battery has been highlighted with the yellow circle in Figure 3 49 Remove the battery and follow local regulations for disposal Machine Maintenance 3 33 Removing the WLAN Board gt NOTE For models that have M SATA board installed please proceed to page 3 35 Removing the M SATA Board Perform the Removing the Lower Case procedure described on page 3 9 Perform the Removing the Battery Pack procedure described on page 3 10 lemoving the WLAN Module procedure described on page 3 15 Release the connector latches 1 from the WLAN board then disconnect the WLAN amp mini 1 cables 2 Disconnect the power cable from the WLAN board 3 Perform the Reps Figure 3 50 WLAN Mini 1 amp Power Cables 5 Detach the WLAN board from the upper case Figure 3 51 WLAN Board ircuit board that is gt 10cm has been highlighted wi Figure 3 51 Follow the local regulations for disposing a yellow rectangle in type of circuit board 3 34 Machine Maintenance Removing the M SATA Board Perform the Removing the Lower Case procedure described on page 3 9 Perform the Removing the Battery Pack procedure described on page 3 10 Perform the Removing the WLAN Module procedure described on page 3 15 Release the connector latches 1 from the M SATA board then di
15. CHAPTER 8 Online Support Information Online Support 8 3 viii 1 Hardware Specifications Features Operating System Platform System Memory Display Graphics Storage Subsystem Audio Subsystem Communication Privacy Control Power Adapter and Battery Keyboard and Pointing Device VO Ports Software and Tools Warranty Dimensions and Weight Environment Notebook Tour Open Front View Rear View Left View Right View Base View Touchpad Basics Keyboard D2D Recovery System Block Diagram 1 20 Specification Tables 1 21 Hardware Specifications and Configurations Features The following is a summary of the computer s many features Operating System Genuine Windows 7 Home Premium 64 bit Genuine Windows 7 Home Basic 64 bit Platform Huron River platform Supports the Second Generation Intel Core Mobile Processor Sandy Bridge Chipset Mobile Intel HM77 6MB BIOS ROM Chipset System Memory On board up to 8pcs DDRIIIL 4GB Display 13 3 inch High Definition WXGA LED LCD 1366x768 resolution 16 9 aspect ratio 16 7 million colors 200 nit brightness Graphics Graphics controller Intel HD Graphics 3000 with 128 MB of dedicated system memory supporting Microsoft Directx 10 1 Dual inde
16. LMT 128M3M LF HF firmware VYC2 60003544 SSD25012853 Flash Disk LITE ON SSD KF 1280L 002 LITE ON OPT 128GB LCT 128M3S LF HF Firmware VAG7 60003544 SSD25012853 Flash Disk LITE ON SSD NAND KN 1280L 003 LITE ON OPT 128GB LCT 128M3S VAC8 LF HF Firmware VAC8 60001955 SSD25240 Flash Disk A DATA SSD NAND 2400 001 A DATA 240GB AS511S7 240GM LF HF 60003544 FMO25653 Flash Disk LITE ON SSD NAND 25601 001 LITE ON OPT 256GB LMT 256M3M LF HF firmware VZC2 60002050 SSD25256 Flash Disk MICRON SSD NAND 25604 001 MICRON SG 256GB MTFDDAK256MAM 1Kt LF HF 60002050 SSD25256 Flash Disk MICRON SSD NAND KN 25604 085 MICRON SG 256GB MTFDDAK256MAM 1Kt F W 0609 LF HF Firmware 0609 10001079 FMO25653 Flash Disk SANDISK SSD NAND KN 2560D 007 SYNNEX 256GB SDSSF2 256G X100 LF HF Keyboard 60004864 AFIP A108 Keyboard DARFONAFIP NK 1017 002 DARFON AFIP Internal 10 Standard Black NONE Y2010 Acer Legend Test Compatible Components 75 Internal 10 Standard Black NONE Painting Y2010 Acer Legend Vendor Type Description Part No 10000981 MISC AF1P A108 Keyboard SUNREX AF1P_A10B NK 11018 001 AFIP Internal 10 Standard Black NONE Sunrex Y2010 Acer Legend 10000981 MISC AF1P A108 Keyboard ACER AF1S_A10B AF1S 100 179 Internal 10 Standard Black NONE Y2010 Acer Legend 10000981 MISC AF1S_A10S Keyboard ACER AFTS 105 AF1S 100 180 LCD 60003316 AUO NLED13 3WXG AGSH LED LCD
17. Screw Type WLAN Module Disassembly M2 x L3 1 lt 6 Detach the WLAN module from the slot Figure 3 17 WLAN Module NOTE A circuit board that is gt 10cm has been highlighted with a yellow rectangle in Figure 3 17 Follow the local regulations for disposing this type of circuit board 3 16 Machine Maintenance Removing the DC In Module WLAN Board gt NOTE For models that have M SATA board installed please proceed to page 3 18 Removing the DC In Module M SATA Board 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Disconnect the DC In cable from the WLAN board 1 then release the DC In cable from the self adhesive tape securing it 2 Figure 3 18 DC In Cable WLAN Board 4 Detach the DC In socket from the upper case Figure 3 19 DC in Machine Maintenance 347 Removing the DC In Module M SATA Board 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Disconnect the DC In cable from the M SATA board amp the mainboard 1 then release the DC In cable from the self adhesive tape securing it 2 Figure3 20 DC In Cable M SATA Board 4 Detach the DC In socket from the upper case Figure 3 21 DC in 3 18 Machine Main
18. Supervisor Password parameter to Set NOTE Users can choose to enable the Password on Boot parameter Press F10to save changes and exit from the BIOS Setup Utility System Utilities 29 Boot Use this tab to set the preferred drive sequence in which the Setup Utility attempts to boot the operating system By default the computer searches for boot devices in the following order d 2 3 4 5 Press AV to select a device and press F5 or F6 to move it up or down the list Hard disk drive External USB bootable device Network boot External USB hard drive External USB optical drive WISSES2SZATASIA Figure 2 8 BIOS Boot 210 System Utilities Exit Use the Exit tab to save or discard changes and close the BIOS Setup Utility Exit Saving Figure 2 9 BIOS Exit Table 2 4 Exit Parameters Parameter Description Exit Saving Changes Close the BIOS Setup Utility and save the setup changes Exit Discarding Changes Close the BIOS Setup Utility without saving the setup changes Load Setup Default Load the default values for all setup items Discard Changes Load the previous values for all setup items Save Changes Save the setup changes System Utilities 2 11 BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions New versions of system programs New features or options
19. is operating correctly Remove power from the computer 2 Visually check the components for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive e DIMM CD ROM Diskette drive Module PC Cards 4 Apply power to the computer 5 Determine if the problem has changed 6 Ifthe problem does not recur connect the removed devices one at a time until failing FRU is found 7 Ifthe problem remains replace the following FRUs one at a time Do not replace non defective FRU Mainboard LCD assembly 418 Troubleshooting Error Codes Table 4 2 Error Codes Error Codes Error Messages 006 Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error The causes will be shown before Equipment Configuration Error 010 Memory Error at xxxx gt x xxxxh R xxxxh W xxxxh 070 Real Time Clock Error on CMOS Battery Bad 072 CMOS Checksum Error 110 System is disabled An incorrect password was entered lt No error code gt Battery critically low In this situation BIOS will issue four 4 short beeps then shuts the system down No message is displayed lt No error code gt Temperature is critically high In this situation BIOS shuts the system down No message is displayed
20. option ROMs 9Ch Set up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives Set time of day A2h Check key lock Aah Initialize Typematic rate Ash Erase F2 prompt Aah Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag Boh Check for errors B2h POST done prepare to boot operating system Bah 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional Boh Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen optional BFh Check virus and backup reminders Coh Try to boot with INT 19 Cih Initialize POST Error Manager PEM C2h Initialize error logging Cah Initialize error display function Cah Initialize system error handler C5h PnPnd dual CMOS optional Ceh Initialize notebook docking optional Initialize notebook docking late Troubleshooting 4 23 BIOS Beep Codes Code Beeps POST Routine Description Ceh Force check optional Coh Extended checksum optional D2h Unknown interrupt EOh Initialize the chipset Eth Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system VO ESh Check force recovery boot EGh Checksum BIOS ROM Go to
21. right buttons on a mouse Table 1 6 Touchpad Function Touchpad 1 Lower Left 2 Lower Right 3 Execute Rapidly tap twice Quickly click twice Select Tap once Click once Access context menu Click once Hardware Specifications and Configurations 143 Keyboard The keyboard contains an overlay numeric keys inverted cursor key Windows key Application key function lock keys and hotkeys controlling various computer features Figure 1 7 Keyboard Lock Keys The keyboard has three lock keys which the user can toggle on and off Figure 1 8 Keyboard Lock Keys Table 1 8 Keyboard Lock Keys Lock Key Description Caps Lock When On all typed alphabetic characters appears in uppercase Num Lock Off by default When On the overlay numeric keys acts as a numeric Fm F11 keypad If an external keyboard or keypad is present the Num Lock will have the following definitions When On the system boots with external keyboard keypad Num Lock status On Internal keyboard overlay numeric keys are disabled Hardware Specifications and Configurations Table 1 8 Keyboard Lock Keys Lock Key Description Num Lock The key can be turned on off via the internal keyboard Fn F11 or the Fm F11 external keyboard keypad Num Lock affects the external keyboardikeypad only Shift state is NOT required for the cursor movement by the numeric key
22. stereo full duplex 1 24 Hardware Specifications and Configurations Item Spec Compatibility High Definition Audio Specification Sampling rate 1 Hz resolution VSR Variable Sampling Rate Internal microphone Yes Internal speaker quantity Yes two speakers Webcam Item Specification Vendor and models Lite On HD SLT 119 SP Primax PM 5119 SP Suyin SY S119 SP Resolution 13MPHD Wireless LAN Item Speci Module Broadcom 4313iPA 20702 Foxconn Atheros WB225 Lite On Atheros WB225 Frequency band 24 GHz Protocols and data rates supported 802 11b 1 11 Mbps 802 110 6 54 Mbps 802 11n 6 5 300 Mbps Interface PCI Express Form factor Compact Half Mini Card Antennae Yes two routed in the display assembly USB Interface Item Specification Controller USB 2 0 Integrated in the Mobile Intel HM65 HM67 QM67 Express Chipset Number and location of USB USB 2 0 Two Back port EHCI 2 Output current 1 0A for each connector HDMI Port Item Compliance level HDMI 1 4a Hardware Specifications and Configurations 1 25 Item Specifi Data throughput Up to 16 7 million colors Number of HDMI port 1 Location Back System LED Indicators Item Specification Power status Solid b
23. the battery pack surface using self adhesive tapes Figure 3 124 amp Power Cable Self Adhesive Tapes 374 Machine Maintenance 5 Place the left speaker in its slot in the upper case Figure3 125 Left Speaker 6 Secure the left speaker to the upper case using two screws Figure 3 126 Left Speaker Screws Table 3 126 Screws Step Screw Quantity Screw Type Left Speaker Module Reassembly M1 4 x L3 2 2 Machine Maintenance 3 75 Replacing the Lower Case 1 Place the lower case into the upper case making sure the I O ports of the mainboard are extruding from their port holes Figure 3 127 Lower Case 2 Secure the lower case using twelve screws Figure 3 128 Table3 128 Screws Lower Case Screws Step Screw Quantity Lower Case Reassembly M2 x L4 5 12 3 76 Machine Maintenance 4 Troubleshooting Introduction General Information Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Fallure Microphone Failure USB Failure WLAN Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems Error Codes BIOS Beep Codes POST Codes Component Codes Progress Codes Troubleshooting Introduction This chapter contains inf
24. trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Conventions The following conventions are used in this manual A WARNING Indicates a potential for personal injury A CAUTION Indicates a potential loss of data or damage to equipment IMPORTANT Indicates information that is important to know for the proper completion of a procedure choice of an option or completing a task The following typographical conventions are used in this document Book titles directory names file names path names and programiprocess names are shown in italics Example the DRSS User s Guide usr local bin td the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User input text that represents information entered by a computer user such as command names option letters and words are shown in constant width bold Variables contained within user input are shown in angle brackets lt gt Example At the prompt type run ile name m Keyboard keys are shown in bold italics Example After entering data press Enter General information Before using this information and the product it supports read the following general information This service guide provides you wit
25. turned on Blinking amber The computer is in power saving mode Hardware Specifications and Configurations 1 9 Left View ww Figure 1 3 Left View Table 1 3 Left View No Icon Tem Description 1 Headphonemicin Connects to combo Headphone Mic in devices combo jack Hardware Specifications and Configurations Right View Figure 1 4 Right View Table 1 4 Right View Icon ltem Description 2 in 1 card reader Supports MMC MMCplus and SD cards Note Only one card can operate at any given time Hardware Specifications and Configurations Base View Figure 1 5 Base View Table 1 5 Base View No Icon Tem Description 1 Battery reset pinhole Insert a paperclip into the hole and press for four e seconds to reset the computer simulates removing and reinstalling the battery 2 Strap Slot For optional strap accessory 3 SPs Deliver stereo audio output 1 12 Hardware Specifications and Configurations Touchpad Basics Figure 1 6 Touchpad Move finger across the multi touchpad 1 to move the cursor Tapping on the multi touchpad is the same as clicking the left button of a mouse Press the lower left 2 and lower right 3 part of the multi touchpad to perform selection and execution functions These two parts are the equivalent of the left and
26. values are reserved for Small Silicon drivers SIOs flash fingerprint etc POSTCODE CC SUPER 10 0xd0 Super I O POSTCODE CC FLASH CONTROLLER 0xd1 Flash Controller POSTCODE CC FLASH DEVICE 0xd2 Flash Device POSTCODE CC FINGERPRINT 0xd3 Fingerprint Sensor POSTCODE CC CLOCK CONTROLLER 0xd4 Clock Controller POSTCODE CC MGMT CONTROLLER 0xd5 Embedded controller or management controller Oxd6 0xd7 Reserved for future expansion 0xd8 0xdf Reserved for platform usage Troubleshooting 427 Table 4 4 Component Codes Range Description Oxe0 Oxff POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE path POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE PC PC PC PC PC PC PC PC PC PC PC EC at the end of PEI EC EC EC EC These are not components but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress The corresponding Progress Code value is always set to zero SEC ENTRY 0xe0 Reset vector SEC EXIT 0xe1 Leaving SEC Going to PEI PEI ENTRY Entering PEI Dispatch PEI EXIT 0xe3 Exiting PEI Dispatch IPL_DXE 0xe4 Entering IPL s normal boot PL S3 0xe5 Entering IPL s S3 boot path 3 OS 0xe6 Exiting S3 boot path back to the OS IPL RECOVERY 0xe7 Entering IPL s
27. 12 Yarra 500G P 7mmzh SATA 8MB LF HF FIW 0001SDMI 60002036 N320GB5 4KS_ HDD SEAGATE 2 5 5400rpm 320GB KH 32001 026 SEAGATE 4K 320G P 7mmzh 9YG142 190 Sapta 15 SATA 8MB LF HF F W 0010SDM1 60001994 N320GB5 4KS_ HDD WD 2 5 5400rpm 320GB KH 32008 031 WD 4K WD3200LPVT 22G33T0 MN500S 500G P 7mmzh HDD SATA 8MB LF HF F W 01 01A01 60002005 N500GB5 4KS HDD HGST 2 5 5400rpm 500GB kH 50007 015 HGST SG Dummy P N for 500G SATA 8MB LF HF F W 60002005 N500GB5 4KS_ HDD HGST 2 5 5400rpm 500GB KH 50007 028 HGST SG 4K HTS545050A7E380 Jaguar B7 0423335 500G P SATA 8MB LF HF F W DA4837 74 Test Compatible Components Vendor Type Description Part No 60002036 NSO0GBS4KS HDD SEAGATE 2 5 5400rpm 500GB KH 50001 030 SEAGATE 4K 9WS142 188 ST500LT012 Yarra 500G P 7mmzh SATA 8MB LF HF FIW 0001SDMI 60001994 N500GB5 4KS_ HDD WD 2 5 5400rpm 500GB KH 50008 040 wD 4K WDSOD0LPVT 22G33TO MNSOOS 500G P 7mmzh HDD SATA LF HF FW 01 01A01 SSD 60024207 F20GB Flash Disk NONE SSD 2068 KF 02000 001 KINGSTON 20GB FFS SATA LF HF Dummy FAR EAST EN 60003533 FO002082 Flash Disk PHISON SSD NAND KN 02000 008 YOSUN 20GB 20GB cache SSD SATA LF HF Dummy PN 60001955 SSD25120 Flash Disk A DATA SSD NAND KF 1200C 001 A DATA 120GB AS51197 120GM LF HF 60003544 FM0128S3 Flash Disk LITE ON SSD NAND KF 1280L 001 LITE ON OPT 128GB
28. 1S 00R SWISS G KB V128230BK1 TR NK H01S 00T TURKISH KB V128230BK1 UK UK NK 11018 00U KB V128230BS1 AR ARABIC NK I1015 003 KB V128230BS1 CH NK 11018 008 CHINESE KB V1282308S1 GK GREEK NK I101S 00D KB V128230BS1 HB NK H01S 00W HEBREW FRU Field Replaceable Unit List en Category Description Acer Part No KEYBOARD KB V128230BS1 KR NK I1018 00H KOREAN KB V128230BS1 RU NK 1101S 00M RUSSIAN KB V128230BS1 TI NK 1101S 00S THAILAND KB V128230BS1 UI NK I01S 00V US INTERNATION LCD LCD 13 2 WXGA AU KL 13305 002 B133XTFO1 2 MAINBOARD HM2 CR MB I3 2367M 14G NB M1011 001 ELPIDA 4G D HM2 CR 15 2467M 1 6G NB M1011 002 ELPIDA 4G D MISCELLANEOUS ANTENNA MYLAR TAPE 47 RSF01 003 SM30HS FIX POWER BOARD MYLAR 47 M1FN1 002 SM30 HDD DOOR SYSTEM LABEL 47 RSFO1 006 MYLAR 5 30 MINI BOARD ACETATE ACID 47 RSFO1 010 TAPE MYLAR BATTERY SM30HS 47 RSF01 008 MYLAR TP HM2 RESERVE SM30 HS KB 47 RSF01 011 SM30 HS LED RUBBER 47 RSFO1 007 SM30 HS BATTTERY RESET 47 RSFO1 001 RUBBER SPONGE HDD BACK 47 M1FN1 001 SM30HS THERMAL MYLAR TAPE 47 RSF01 004 UCASE SM30HS 612 FRU Field Replaceable Unit List Category Description Acer Part No SCREWS SCREW M1 4 1 OD3 8 86 9AR51 1R2 SCREW M3X4 86 9A524 4R0 SCREW IMS 1 4 3 BZN 86 9A33N 3R0 SCREW IMS M2 2 1 BZN 86 EA322 2R0 SCREW IMS M2 4 5
29. 3232A7A384 HGST HTS545050A7E380 models Seagate ST320LT020 9 G142 188 Seagate Seagate ST320LT012 9WS14C 188 ST500LT012 9WS142 188 Seagate 9YG142 190 Western Digital Western Digital WD3200LPVT 22G33T0 WD5000LPVT 22G33T0 Product series Hitachi Eagle B7 Jaguar B7 Seagate Sapta Western Digital Configuration Interface SATA Third Generation Capacity GB 320 500 Bytes per sector 512 512 Data heads 3 2 2 2 4 nla 4 Disks 1 21 1 1 2 nla 2 Performance Data butter 8 8 Spindle speed 5400 RPM Media data 875 875 994 1175 n a 875 n a n a n a transfer rate Mbits sec max Interface transfer 300 rate MB sec max 1 22 Hardware Specifications and Configurations Item Specification Power Requirement 5 VDC Solid State Drive SSD Item Specification Vendor and A DATA SSD 551157 1200 A DATA SSD NAND models 51157 2406 Product series A DATA SSD NAND AS511S7 Configuration Interface Serial ATA 6Gb s Capacity GB 120 240 Performance Max Read Speed 550 s 550MB s Max Read Speed 510MB s 520MB Power Requirement 5 VDC Card Reader Item Specification Controller RTS 5209 Cards supported MultiMediaCard MultiMediaCard Plus MMCplus Secure Digital SD Manufacturing technology 65 LCD Panel Item Specific
30. 58664 2602 66 FRU Field Replaceable Unit List Category Description Acer Part No CABLES ARGENTINA 1M 27 RSF01 012 AUSTRALIA BK 1M HAVE LABEL 27 RSF01 016 BRAZIL BK 1M 27 RSF01 013 CHINA BK 1M 27 RSF01 007 DENMARK BK 1M 27 RSF01 004 EU BK 1M 27 RSF01 002 ISRAEL BK 1M 27 RSF01 011 ITALY BK 1M 27 RSF01 006 JAPAN BK 1M 27 RSF01 009 KOREA BK 1M 27 RSF01 010 SOUTH AFRICA 2 5A BK 1M 27 RSF01 015 SOUTH AFRICA BK 2 5A 1M 27 RSF01 014 SWISS BK 1M 27 RSFO1 005 TAIWANESE BK 1M 27 RSF01 008 UK BK 1M 27 RSF01 003 US BK 1M 27 RSF01 001 C A CARD READER 50 RSFO1 002 SM30HS HL IN SM30HS SINGATRON 50 RSEO1 001 C A HDD HM2 ICT 50 M1FN1 001 M SATA CABLE 50 RSF01 007 POWER BOARD FFC SM30HS HB 50 RSFO1 001 FRU Field Replaceable Unit List 67 Description Acer Part No POWER WIRE SM30HS 50 RSEO 1 002 HL CA TPFFCSMSOHSHB 50 RSFO1 003 C A WLAN FFC SM30HS 50 RSF01 004 CAWLANFPCSMSOHS sO RSF01 005 CAREER CASE COVERIBRACKET 60 ASSY TP BAR LT RESERVE ASSEMBLY SM30HS 60 BKT BACK ASSSY 33 MIFN1 001 E SM30HS l gg 50 MID ASSY SM30HS 42 RSFO1 001 60 UCASE ASSY HM2 RESERVE KASHUI UCASE MODULE W TP 60 M1FN1 002 BAR amp BOARD
31. Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors Initialize coprocessor if present 80h Disable onboard Super I O ports and IRQs 8h Late POST device initialization 82h Detect and install external RS232 ports 83h Configure non MCD IDE controllers Detect and install external parallel ports 85h Initialize PC compatible PnP ISA devices 86h Re initialize onboard I O ports 87h Configure Motherboard Configurable Devices optional 88h Initialize BIOS Area 89h Enable Non Maskable Interrupts 8Ah Initialize Extended BIOS Data Area Test and initialize PS 2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives optional 90h Initialize hard disk controllers 9h Initialize local bus hard disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1 2 Search for option ROMs One long two short beeps on checksum failure 422 Troubleshooting BIOS Beep Codes Code Beeps POST Routine Description 99h Check for SMART drive optional 9Ah Shadow
32. Aspire S3 MS2346 SERVICEGUIDE EE E DAA Revision History Refer to the table below for the updates made to this Aspire S3 MS2346 Service Guide Date Chapter Updates Service guide files and updates are available on the ACER CSD website For more information go to http csd acer com tw The information in this guide is subject to change without notice Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer not the manufacturer distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Copyright 2011 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated HDMI the HDMI logo and High Definition Multimedia Interface are
33. BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEn Shadow Boot Block EFh System memory test Fon Initialize interrupt vectors Fih Initialize Run Time Clock F2h Initialize video Fah Initialize System Management Mode Fan 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment Fh Boot to Full DOS 424 Troubleshooting POST Codes There are two types of POST codes Progress Codes and Error Codes Progress Codes are designed to show the execution point while booting or executing services Error Codes are designed to halt on exceptional fatal error conditions Component Codes The Component Code is an unsigned integer value that is assigned by the build process The following tables describe the various ranges of component codes The Component Code is assigned to an individual component or driver using the POSTCODE option in the DSC file If the value that follows POSTCODE is a hexadecimal decimal number in the range 0x00 Oxdf then that code will be used with all POST Codes associated with that driver Table 4 4 Component Codes Range Description 0x00 0x1f OEM Components These values are reserved for OEM components 0x20 0x9f These values are reserved for SecureCore Tiano core components POSTCODE CC VARIABLE SERVICES 0x20 POSTCODE CC KEYBOARD CONTROLLER 0x21
34. Down Decreases the sound volume Fn Brightness Down Decreases the screen brightness Fnb Brightness Up Increases the screen brightness Hardware Specifications and Configurations D2D Recovery The Acer Disk to Disk D2D recovery function allows you to use the recovery partition to troubleshoot your computer 1 Restartthe computer During POST press F1 to access the BIOS Setup screen Press gt to select the Main menu Press V to select the D2D Recovery field and make sure it is set to Enabled Press F10to save settings and close the BIOS Setup screen During POST press Alt F10 to enter the system recovery partition This will display the eRecovery Management window Follow the onscreen instructions to return your computer to factory condition System Block Diagram zai ST m lcougar rosae AL d Eom ER n 1 ra t T z bed Figure 1 11 System Block Diagram Hardware Specifications and Configurations Specification Tables Item Metric Imperial Dimensions Width 322cm 12 68 in Depth 21 85 cm 8 52 in Height 1 75 0 68 in Weight
35. H0 8 86 9A552 4R5 31 NI SCREW M2XL3 HEAD T 03 86 00 14 523 BZN SPEAKER SPEAKER SM30 HS FG 23 RSF01 001 STICKER CANCEL GENE MO FRU Field Replaceable Unit List FRU Field Replaceable Unit List 7 Test Compatible Components Microsoft Windows 7 Environment Test Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department Microsoft Windows 7 Environment Test Vendor Type Part Adapter 10001023 65w Adapter LITE ON 65W 19V AP 06503 029 LITE ON 1 7 5 5 11 Yellow PA 1650 69AW LV5 Low profile LED LF 10001081 65W Adapter DELTA 65W 19V 1 7 5 5 11 AP 06501 033 DELTA Yellow ADP 65VH BA LVS Low profile LED LF 60016453 65W Adapter Chicony Power 65W 19V AP0650A 017 CHICONY 1 7 5 5 11 Yellow CPA09 A065N1 POWER LVS low profile LF Audio Codec 10004786 ALC271X VB3 Realtek ALC271X_VB3 LZ 21000 085 REALTEK Battery 60001921 3CELL3 26 Battery SANYO AP11D3F Polymer 871 00303 026 SANYO 3S1P SANYO cell 3260mAh Main COMMON 10001063 3CEL
36. IT 0x08 The component was loaded and the entry point called inside of SMM POSTCODE EC DEVICE ERROR 0x09 The driver encountered condition where it cannot proceed due to a hardware failure POSTCODE EC RESOURCE ERROR 0x0 The driver encountered a condition where it cannot proceed due to being unable to acquire resources POSTCODE EC DATA CORRUPT 0x0b The driver encountered condition where it found invalid data and could not continue 0x20 0x3f Component Specific Progress Codes These values are specific to the component type 0x40 0x5f OEM Progress Codes These progress codes are reserved for OEM usage 0x60 0x7f Reserved These are reserved for future expansion Troubleshooting 4 29 430 Troubleshooting 5 Jumper and Connector Locations LU re Ere Clearing Password Check and BIOS Recovery Clearing the BIOS Passwords Performing a BIOS Recovery Jumper and Connector Locations Mainboard Layout Figure 5 1 Mainboard Top Table 5 1 Mainboard Top No Code Component No Code Component 1 HDMI out port 10 TPAD __ Touchpad connector 2 use USB port 11 PCH Mobile Intel UM67 Chipset 3 CARD1I Card reader connector 12 Power connector 4 Fan connector 13 MisCi WLAN connector 5 tout MiciHeadphone port 14 MINIT Mini board connector 6 RTC battery connec
37. L3 26 Battery SONY AP11D4F Polymer BT 00304 010 SONY 3S1P SONY 3 cell 3260mAh 2nd COMMON Camera 10001023 13MHD S Liteon 1 3M HD SLT 119 SP AM 21400 110 LITE ON PLM00012 13MHD S SuyinCameraSY S19 SP sim AM 21400 120 Suyin 10001044 13MHD S Chicony Camera CH S119 SP Slim AM 21400 119 CHICONY Card Reader 10000981 MISC 2 in 1 card 2 in 1 card reader CR 21500 030 reader Test Compatible Components 73 Vendor Type Description Part No CPU 10001067 Ci32367MB CPU Intel Core i3 2367M BGA 1 46 23601 7 INTEL 17W 10001067 Ci33217UB CPU Intel Core i3 32170 BGA 1 8G KC 32101 3UM INTEL 1600 17W Ivy Bridge 10001067 Ci52467MB CPU Intel Core 5 2467M BGA 1 66 KC 24601 7MB INTEL 17W 10001067 Ci53317UB CPU Intel Core i5 33170 BGA 17G KC 33101 5UM INTEL 1600 17W Ivy Bridge 10001067 Ci72637MB CPU Intel Core i7 2637M BGA 1 76 KC 26301 7MB INTEL 17W 10001067 Ci73517UB CPU Intel Core i7 35170 BGA 1 9G KC 35101 7UM INTEL 1600 17W Ivy Bridge HDD 60002005 N320GB5 4KS HDD HGST 2 5 5400rpm 320GB gt KH 32007 017 HGST SG HTS543232A7A384 028213 Eagle B7 320G P 7mmzh SATA LF HF F W DA4788 60002036 N320GB5 4KS_ HDD SEAGATE 2 5 5400rpm 320GB KH 32001 021 SEAGATE 4K ST320LT020 9YG142 188 Sapta 15 320G P SATA 8MB LF HF F W 0001SDM1 60002036 N320GB5 4KS_ HDD SEAGATE 2 5 5400rpm 320GB KH 32001 024 SEAGATE 4K 9WS14C 188 ST320LTO
38. POSTCODE CC BOOT MODE 0x22 POSTCODE CC S3 SUPPORT 0x23 POSTCODE 0x24 POSTCODE CC HDD PASSWORD 0x25 POSTCODE CC CPU 10 0x26 POSTCODE CC BOOT SCRIPT 0x27 POSTCODE CC STATUS CODE 0x28 POSTCODE CC DATA HUB 0x29 POSTCODE CC HII DATABASE 0x23 POSTCODE CC RESET 0x2b POSTCODE CC METRONOME 0x2c POSTCODE CC INTERRUPT CONTROLLER 0x2d POSTCODE CC DIAGNOSTIC SUMMARY 0x2e POSTCODE CC SMBIOS 0x2t POSTCODE CC SMM COMMUNICATION 0x30 POSTCODE CC SMM RUNTIME 0x31 POSTCODE CC SMM SERVICES 0x32 POSTCODE CC FIRMWARE DEVICE 0x33 POSTCODE CC CAPSULE SERVICES 0x34 POSTCODE CC MONOTONIC COUNTER 0x35 POSTCODE CC SMBIOS EVENT LOG 0x36 POSTCODE 0x37 POSTCODE CC BOOT MANAGER 0x38 POSTCODE CC VGA 0x39 Troubleshooting 425 Table 4 4 Component Codes Range Description POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE POSTCODE HII FORMS BROWSER 0 BOOT MENU 0x3b USER MANAGER 0 3 TIMER 0x3d PCI BUS 0x3e
39. aintenance 5 Detach the card reader board from the upper case Figure3 36 Card Reader Board xit board that is gt 10cm has been highlighted with a yellow rectangle in Figure 3 36 Follow the local regulations for disposing this type of circuit board 3 26 Machine Maintenance Removing the Mainboard 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Release the connector latch 1 from the mainboard then disconnect the touchpad cable 2 Figure3 37 Touchpad Cable 4 Release the connector latches 1 from the mainboard then disconnect the WLAN amp mini 1 cables 2 Disconnect the power cable from the mainboard 3 Figure 3 38 WLAN Mini 1 amp Power Cables Machine Maintenance 3 27 5 Release the connector latch 1 from the mainboard then disconnect the power button cable 2 Figure 3 39 Power Button Cable 6 Release the latch 1 from the mainboard then disconnect the keyboard cable 2 Figure3 40 Keyboard Cable 3 28 Machine Maintenance 7 Release the LCD cable from the adhesive tape securing it Figure 3 41 LCD Cable Adhesive Tape 8 Disconnect the LCD cable from the mainboard Figure 3 42 LCD Cable Machine Maintenance 3 29 9 Remove the screw securing the mainboard to the upper case Figure 3 43 Mainboard Screw Ta
40. amp MYLAR amp SCR EW ASSY 60 LCASE 2 60 M1FN1 001 KASHUI DUMMY CARD HM2 42 M1FN1 001 58 FRU Field Replaceable Unit List Category Description Acer Part No HDD HARD DISK DRIVE HDD 320GB 9543232 7 384 0J28213 KH 32007 017 HDD 500GB HTS545050A7E380 023335 54K KH 50007 023 HOD N320GB5 4KS_4K FO0020S 2 206 HDD N320GB5 4KS FO0020S2 2 06 HDD N500GB5 4KS_4K FO0020S 2 206 HDD N500GB5 4KS FO0020S2 2 06 HDD 85025240 FOR HUMMINGBIRD2 SSD 256GB MICRON MTFDDAK256MAM 1K1 KN 25604 035 HEATSINK ASSY THM UMA AURAS SUNON SM30HS 60 RSF01 003 KEYBOARD KB 9Z N7WPW 200 SWISS G NK I1017 00R KB 9Z N7WPW 202 NK 11017 008 CHINESE KB 9Z N7WPW 203 NK 11017 008 THAILAND KB 9Z N7WPW 206 NK I1017 00L PORTUGUESE 9Z N7WPW 20A ARABIC NK I1017 003 KB 9Z N7WPW 20B NK 11017 006 BULGARIA KB 9Z N7WPW 20D DANISH NK I1017 009 KB 9Z N7WPW 20E ITALIAN NK I1017 00F FRU Field Replaceable Unit List 6 9 Category Description Acer Part No KEYBOARD KB 9Z N7WPW 20F FRENCH NK I1017 00B KB 9Z N7WPW 20G NK 11017 006 GERMAN KB 9Z N7WPW 20H NK 11017 00W HEBREW 92 NZWPW 20K NK 1017 00H KOREAN 9Z N7WPW 20L GREEK NK I1017 00D KB 9Z N7WPW 20N NK 11017 00K NORWEGIAN 9Z N7WPW 200 NK 11017 00E
41. ar to the system tray use lt or gt to move focus to items on the Quick Launch toolbar and the system tray Cycle through programs on the taskbar Break Display the System Properties dialog box Functions supported by Windows XP Break Display the System Properties dialog box 4U Open the Ease of Access Center window Application This key has the same effect as clicking the right mouse button it opens key the application s context menu Holkeys The computer uses activate hotkeys pr hotkeys or key combinations to access most computer controls To ress and hold the Fn key before pressing the key in the combination Figure 1 10 Hotkeys Table 1 10 Hotkeys Hotkey Function Description Fn F3 Communication Toggles the WiFi 3G and or Bluetooth functions device toggle On and Off using a pop up window z Seep Puts the computer in Sleep mode Fn F DIS Display ott Turns off the LCD back light Fn F amp GE Display toggle Switches the display output between the display screen external monitor if connected or both Touchpad Turns the touchpad On or Off toggle 1 16 Hardware Specifications and Configurations Table 1 10 Hotkeys Hotkey Icon Function Description Fn FB m Speaker toggle Turns the speakers On or Ot Fn wp Voume up Increases the sound volume ap Volume
42. assembly M2xL3 1 lt Machine Maintenance 3 65 5 Connect the SSD cable to the mainboard Figure 3 108 SSD Cable 6 Secure the SSD cable to the upper case using adhesive tape Figure 3 109 SSD Cable Adhesive 3 66 Machine Maintenance Replacing the DC In Module WLAN Board 1 Place the DC In socket in its slot in the upper case Figure 3 110 DC In 2 Connectthe DC In cable to the WLAN board 1 then secure the DC In cable to the upper case using self adhesive tape 2 Figure 3 111 DC In Cable Machine Maintenance 3 57 Replacing the DC In Module M SATA Board 1 Place the DC In socket in its slot in the upper case Figure 3 112 DC In 2 Connect the DC In cable to the M SATA board and the mainboard 1 then secure the DC In cable to the upper case using self adhesive tape 2 Figure 3 113 DC In Cable 3 68 Machine Maintenance Replacing the WLAN Module 1 Insert the WLAN module in its slot in the WLAN board Figure 3 114 WLAN Module 2 Secure the WLAN module to the upper case using one screw Figure 3 115 WLAN Module Screw Table 3 115 Screw Step Screw Quantity Screw Type WLAN Module Reassembly M2 x L3 Machine Maintenance 3 69 3 Secure the antenna cables to the upper case using adhesive tapes Figure 3 116 Antenna Cables Adhesive Tape
43. ation Vendor and models B133XTFO1 0 LF Screen size diagonal 337 8 mm 13 3 in Active area 293 4x165 mm Display resolution pixels HD 1366768 Pixel pitch 0 215 mm Viewing angle H V 90 60 Brightness 200 nit Contrast ratio 500 1 Hardware Specifications and Configurations 1 23 Item Response time watt Typical 8ms Maximum 16ms Typical power consumption 3 W Electrical interface 1 channel LVDS Backlight White LED WLED Weight 3109 Physical size 306 8 x 189 2 x 3 6 mm Supported Display Resolutions Specification UMA 8005600 60 Hz 16 9 Yes 1024x768 60 Hz 16 9 Yes 1280x600 60 Hz 16 9 No 1280x720 60 Hz 16 9 Yes 1280x768 60 Hz 16 9 Yes 1360x768 60 Hz 16 9 Yes 1366x768 60 Hz 16 9 Yes Audio Codec Item Specific Controller Conexant CX 20584 Features 98 dB Signal to Noise Ratio A weighting for DAC output 90 dB Signal to Noise Ratio A weighting for ADC input Internal Digital Power support 3 3 V digital core power 1 5 3 3 V digital IO power for HDA link 3 0 5 0 V analog power 3 0 5 0 V power stage voltage Acoustic Echo Cancellation AEC Noise Suppression NS and Beam Forming BF technologies for voice application 48 pin green QFN package Audio Interface Item Spec Controller Conexant CX 20584 Audio onboard Yes Audio channel Stereo Resolution 18 bit
44. ble 3 43 Screw Step Screw Quantity Screw Type Mainboard Disassembly 2 13 1 lt 10 Detach the mainboard from the upper case Figure 3 44 Mainboard gt NOTE A circuit board that is gt 10cm has been highlighted with a yellow rectangle in Figure 3 44 Follow the local regulations for disposing this type of circuit board 3 30 Machine Maintenance Removing the Thermal Module 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Disconnect the thermal module fan cable from the mainboard Figure 3 45 Fan Cable 4 Loosen the spring loaded captive screws securing the thermal module Follow the screw sequence indicated on Figure 3 46 Figure 3 46 Thermal Module Screws Table 3 46 Screws Step Screw Quantity Screw Type Thermal Module Disassembly 3 Machine Maintenance 3 31 5 Detach the thermal module from the mainboard Figure 3 47 Thermal Module 3 32 Machine Maintenance Removing the RTC Battery Perform the Removing the Lower Case procedure described on page 3 9 Perform the Removing the Battery Pack procedure described on page 3 10 Perform the Removing the Mainboard procedure described on page 3 27 Disconnect the RTC battery cable from the mainboard Repo Figure 3 48 RTC
45. cations and Configurations System IO Address Map VO address hex System Function shipping configuration 0000 001F Direct Memory Access Controller 0000 OCF7 Pct bus 0020 0021 Programmable Interrupt Controller 0024 0025 Programmable Interrupt Controller 0028 0029 Programmable Interrupt Controller 002C 002D Programmable Interrupt Controller 002E 002F Motherboard resources 0030 0031 Programmable Interrupt Controller 0034 0035 Programmable Interrupt Controller 0038 0039 Programmable Interrupt Controller 003C 003D Programmable Interrupt Controller 0040 0043 system Timer 004E 004F jotherboard resources 0050 0053 system Timer 0060 0060 Etandard PS 2 Keyboard 0061 0061 lotherboard resources 0062 0062 icrosoft ACPI Compliant Embedded Controller 0063 0063 lotherboard resources 0064 0064 andard PS 2 Keyboard 0065 0065 lotherboard resources 0066 0066 icrosoft ACPI Compliant Embedded Controller 0067 0067 lotherboard resources 0068 006F lofherboard resources 0070 0070 lotherboard resources 0070 0077 time clock 0080 0080 lotherboard resources 0081 0091 Direct Memory Access Controller 0092 0092 lotherboard resources 0093 009F Direct Memory Access Controller 00A0 00AT Programmable Interrupt Controller 00A4 00A5 Programmable Interrupt Controller 00A8 00A9 Programmable In
46. cifications and Configurations 2 System Utilities BIOS Setup Utility Navigating the BIOS Utility nde BOS MOMS BIOS Flash Utilities DOS Flash Utility dole WihFlash sisi tpe Remove HDD BIOS Password Utilities Removing the HDD Password Removing the BIOS Passwords 2 15 Using DMI Tools LAN EEPROM Utility 2 12 2 14 2 16 22 System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer s BIOS Basic Input Output System The utility is pre configured and optimized so most users do not need to run it If configuration problems occur the setup utility may need to be run Refer to Chapter 4 Troubleshooting when a problem arises To enter this utility during POST power on self test press F2 when the prompt appears on the bottom of screen The default setting of the F12 Boot Menu is Disabled To change the boot device without entering the BIOS Setup Utility set the parameter to Enabled During the next POST press F12to enter the mit i boot menu Navigating the BIOS Utility The BIOS Setup Utility has five menu options namely Information Main Security Boot 6 Exit Perform the following actions to navigate through the BIOS Setup Utility Press 40 to select items in the menu bar Press AV to select an i
47. d reader Builtin Processor Item Speci n CPU type Second Generation Intel Core Mobile Processor Family Core logic Four execution cores L1 cache size Two 32 KB instruction caches and two 32 KB data caches L2 cache size Two 256 KB L3 cache size 3 to 8 MB Chipset Mobile Intel UM67 4MB SPI Chipset Processor Specifications Cores MaxTurbo 13 Max Threads Freq Tech Cache Voltage i8 2367M 14GHz 204T 1 4GHz 32nm 17W 14V 18 32170 18GHz 2 1 8GHz 32nm 17W 14V 15 2467M 1 6GHz 2 23GHz 32nm 17W 14V 15 3317U 17GHz zO4T 23GHz 32nm 17W 14V 17 2637 17GHz 2 28GHz 32nm 4 17W 14V i7 3517U 1 9GHz zC4T 28GHz 32nm 4 17W 14V Heat Sink Fan True Value Table CPU Temperature Fan Speed RPM SPL Spec dBA 44 2300 25 47 4450 28 52 4850 31 1 20 Hardware Specifications and Configurations CPU Temperature Fan Speed RPM SPL Spec dBA 68 5700 34 78 6200 37 85 6500 40 Throttling 50 On 85 C OFF 84 OS shuts down at 97 Hardware shuts down at 85 C System Memory ltem Specification Memory controller Integrated in the Inte Core Mobile Processor Memory size 4 GB onboard Maximum system memory size 4GB Graphics Controller
48. e module s Z se Kas e a Figure 4 2 No Display Issue No POST or Video If the POST or video does not appear perform the following one at a time 1 Make sure that internal display is selected Switch between the internal and external display by pressing Fn F5 gt NOTE This hotkey may not apply to all models Refer to the computer s user manual for the applicable hotkey sequence 2 Make sure the computer has power by checking for one of the following Fans start up Status LEDs illuminate If there is no power refer to the Power On Issues section on page 4 4 Troubleshooting 45 Drain stored power by removing the power cable and the battery pack Hold the power button for 10 seconds 4 Connectthe power cable and reboot the computer 5 Connect an external monitor to the computer and switch between the internal display and the external display by pressing Fn F5 6 Ifthe POST or video appears on the external display only refer to the LCD Failure section on page 4 7 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards Start the computer If the computer boots correctly add the devices one by one until the failure point is discovered 10 Reinstall the memory modules 11 Perform the Replacing the HDD Module procedure described on pages 3 61 12 If the issue is stil not resolved refer to the Online Suppor
49. e tape Figure 3 91 LCD Cable Adhesive Tape 3 56 Machine Maintenance 5 Connectthe keyboard cable to the mainboard 1 and then push the connector latch 2 until it locks into place Figure3 92 Keyboard Cable 6 Connect the WLAN amp mini 1 cables 1 to the mainboard then press the connector latch 2 until it locks into place Connect the power cable to the mainboard 3 Figure 3 93 WLAN Mini 1 amp Power Cables Machine Maintenance 3 57 7 Connect the touchpad cable to the mainboard 1 and then press the connector latch 2 until it locks into place Figure3 94 Touchpad Cable 3 58 Machine Maintenance Replacing the Card Reader Board 1 Place the card reader board in its slot in the upper case Figure3 95 Card Reader Board 2 Secure the card reader board to the upper case using two screws Figure 3 96 Card Reader Board Screws Table 3 96 Screws Step Screw Quantity Screw Type Card Reader Board Reassembly 2 x L3 2 lt Machine Maintenance 3 59 8 Connectthe card reader cable to the mainboard and the card reader board Figure 3 97 Card Reader Cable 3 60 Machine Maintenance Replacing the HDD Module gt NOTE For models that have SSD disk drive installed please proceed to page 3 64 Replacing the SSD Module 1 Place HDD module in the bracket 1 and then secure the HDD bracket using
50. e twenty nine screws securing the keyboard to the upper case Figure3 56 Keyboard Screws Table 3 56 Screws Step Screw Quantity Screw Type Keyboard Disassembly Mid x L1 2 29 6 13 Detach the keyboard from the upper case Figure 3 57 Keyboard Machine Maintenance 3 37 Removing the Power Button Board 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Release the latch 1 from the mainboard then disconnect the power button cable 2 Figure 3 58 Power Button Cable 4 Release the power button board from the adhesive tape securing it 1 then tit the power button board 2 and detach it from the upper case Figure 3 59 Power Button Board Adhesive Tape uit board that is gt 10m has been highlighted with a yellow rectangle in Figure 3 59 Follow the local regulations for disposing this type of circuit board 3 38 Machine Maintenance Removing the Middle Cover Assembly 1 2 3 Perform the 4 5 page 3 17 8 7 8 9 Perform the 1 1 Perform the Removing the Lower Case procedure described on page 3 9 Perform the Removing the Battery Pack procedure described on page 3 10 lemoving the Left and Right Speakers procedure described on page 3 13 Perform the Removing the WLAN Module procedure described on page 3 15 Perf
51. eps POST Routine Description 2Fh Enable cache before system BIOS shadow 30h 1444 RAM failure on data bits xxxx of high byte of memory bus 32h Test CPU bus clock frequency 33h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM 3Ah Autosize cache 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 42h Initialize interrupt vectors 45h POST device initialization 46h 24 23 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start optional 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2 2 3 1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt Press F2 to enter SETUP 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to User Patcht 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches Troubleshooting 421 BIOS Beep Codes Code Beeps POST Routine Description 69h Setup System Management Mode SMM area 6
52. equipped with 3 cell 1 33 kg with SSD disk drive 2 93 lbs battery pack 1 35 kg with HDD disk drive 2 98 Ibs Input power Operating voltage 19V 65 W Operating current max 342A Temperature Operating not writing to 0035 321095 F optical disc Operating writing to optical 5 to 35 411095 F disc Nonoperating 20 to 60 4to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 to 3 048 m 50 to 10 000 ft Nonoperating 21510 12 192 m 50 to 40 000 ft Shock Operating 125 g 2 ms halt sine TBD Nonoperating 200 g 2 ms halt sine TBD Random vibration Operating 0 75 9 zero to peak 10 to 500 Hz 0 25 octimin sweep rate Non operating 1 50 g zero to peak 10 to 500 Hz 0 25 octimin sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Hardware Specifications and Configurations 149 System Board Item Specification Core logic Mobile Intel HM77 6MB BIOS ROM Chipset Graphics UMA Integrated in the Intel Core Mobile Processor USB 2 0 Integrated in the Mobile Intel HM65 Express Chipset Wireless LAN Foxconn BOM 43225 Foxconn Atheros HB97 Intel Centrino Advanced N 6205 Taylor Peak Audio codec Realtek 271X VB3 Car
53. four screws 2 Figure 3 98 HDD Bracket Screws Table 3 98 Screws Step Screw Quantity Screw Type HDD Bracket Reassembly M3 x La 4 2 Connect the cable to the HDD module Figure 3 99 HDD Cable Machine Maintenance 3 61 3 Place the HDD module in its slot in the upper case Figure 3 100 HDD Module 4 Secure the HDD module to the upper case using one screw Figure 3 101 Table 3 101 Screw HDD Module Screw Step Quantity HDD Module Reassembly 2 13 3 62 Machine Maintenance 5 Connect the HDD cable to the mainboard Figure 3 102 HDD Cable 6 Secure the HDD cable to the upper case using adhesive tape Figure 3 103 HDD Cable Adhesive Tape Machine Maintenance 3 63 Replacing the SSD Module 1 Place the SSD module in the bracket 1 and then secure the SSD bracket using four screws 2 Figure 3 104 SSD Bracket Screws Table 3 104 Screws Step Screw Quantity Screw Type SSD Bracket Reassembly M3 x L4 4 2 Connect the cable to the SSD module Figure 3 105 HDD Cable 3 64 Machine Maintenance 3 Place the SSD module in its slot in the upper case Figure 3 106 SSD Module 4 Secure the SSD module to the upper case using one screw Figure 3 107 SSD Module Screw Table 3 107 Screw Step Screw Quantity Screw Type SSD Module Re
54. ftware except Japan newsXpresso Nook for PC US only Windows Live Essentials Security Acer Backup Manager McAfee Internet Security Suite trial only Norton Online Backup MyWinLocker except China Hong Kong Multimedia Acer clear fi NTI Media Maker Gaming Acer Games powered by WildTangent except China Hong Kong Japan Korea Communication and ISP Acer Crystal Eye Acer Video Conference Manager Microsoft Silverlight Skype Hardware Specifications and Configurations Web links and utilities Acer Accessory Store Belgium France Germany Italy Netherlands Spain Sweden UK only Acer Identity Card Acer Registration Acer Updater eBay shortcut Australia Austria Belgium Canada France Germany Italy India Ireland Netherlands Norway Philippines Poland Russia Singapore Spain Switzerland Thailand US UK only MercadoLibre Mexico only Netflix shortcut Canada US only Warranty One year International Travelers Warranty ITW Dimensions and Weight Dimensions Width x Depth x Height 322 x 218 5 x 13 1 17 5 12 59x 8 52 x 0 51 0 68 in Weight 1 33 kg 2 93 lbs including battery for models with SSD disk drive 1 35 kg 2 98 Ibs including battery for models with HDD disk drive Environment Temperature Operating 0 to 40 Non operating 20 to 60 Humidity non condensing Operating
55. h all technical information relating to the basic configuration for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office may have decided to extend the functionality of a machine such as add on cards modems or extra memory capabilities These localized features are not covered in this generic service guide In such cases contact your regional office or the responsible personnel channel to provide you with further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may have a different part number code than those given in the FRU list in this service guide You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Aspire S3 MS2346 CHAPTER 1 Hardware Spe Features Operating System Platform Graphics Storage Subsystem Audio Subsystem Communication Privacy Control Power Adapter and Battery Keyboard and Pointing Device Software and Tools Warranty Dimensions and Weight Environment Notebook Tour Open Front View Rear View Left View Right View Base View Touchpad Basics Keyboard D2D Recove
56. he adhesive tape securing it Figure3 28 SSD Cable Adhesive Tape 4 Grasp the plastic tab and use it to disengage the SSD cable from its connector Figure 3 29 SSD Cable 3 22 Machine Maintenance 5 Remove the screw securing the SSD module to the upper case Figure 3 30 SSD Module Screw Table 3 30 Screw Step Quantity SSD Module Disassembly 2 13 6 Detach the SSD module from the upper case Figure 3 31 SSD Module Machine Maintenance 3 23 7 Detach the cable from the SSD module Figure3 32 SSD Cable 8 Remove the four screws securing the SSD module to the bracket 1 then detach the SSD module from the bracket 2 Figure 3 33 SSD Bracket Screws Table 3 33 Screws Step Screw Quantity SSD Bracket Disassembly M3xL4 3 24 Machine Maintenance Removing the Card Reader Board 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Disconnect the card reader cable from the mainboard and the card reader board Figure 3 34 Card Reader Cable 4 Remove the two screws securing the card reader board to the upper case Figure 3 35 Card Reader Board Screws Table 3 35 Screws Step Screw Card Reader Board Disassembly 2 xL3 Machine M
57. ift the lower case and lay it down beside the main unit Figure 3 4 Lower Case Machine Maintenance Removing the Battery Pack 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Remove the two screws securing the left speaker to the upper case Figure 3 5 Left Speaker Screws Table 3 5 Screws Step Screw Quantity Screw Type Left Speaker Module Disassembly M1 4 x L3 2 2 3 Lift the left speaker off the upper case and temporarily place it at the side of the right speaker Figure 3 6 Left Speaker 3 10 Machine Maintenance 4 Liftthe DC In amp Power cable off the battery pack Figure3 7 DC In amp Power Cable 5 Remove the two screws securing the battery pack to the upper case Figure3 8 Battery Pack Screws Table3 8 Screws Step Screw Quantity Screw Type Battery Pack Disassembly M2 x L4 5 2 Machine Maintenance 3 11 6 Lift the battery pack off its socket in the upper case then slide it a few millimeters away from the mainboard 1 Disconnect the battery cable from the WLAN board 2 Figure 3 9 Battery Cable 7 Detach the battery pack from the upper case Figure 3 10 Battery Pack gt NOTE The battery has been highlighted with the yellow border in Figure 3 10 Remove the battery and follow local regulations for disposal 312 Machine Maintenance Removing the Left a
58. ility 1 Double click the WinFlash executable file 2 Click OK to begin the update System Utilities 2 18 Remove HDD BIOS Password Utilities This section explains how to remove the HDD and BIOS passwords Removing the HDD Password gt NOTE If the incorrect HDD password is entered three times in succession an error is generated Figure 2 11 Password Error Status HDD password error code Figure 2 11 Password Error Status To reset the HDD password 1 Open the computer in a DOS environment 2 Type the following command AV unlock mlockhd 68884 Figure 2 12 Unlock Key Code gt NOTE XXXXXXXX HDD Password Error Code 3 Press Enter to generate a new password pnm 77782275 Figure 2 13 Password Encoding 4 Write down the generated master password 5 Rebootthe computer 6 In the HDD password prompt type the master password generated in step 3 then press Enter 214 System Utilities Removing the BIOS Passwords To clear a lost BIOS password user or supervisor password you need to short the clear password hardware gap G2201 located on the mainboard Refer to the Clearing the BIOS Passwords on page 5 5 section for detailed instructions Figure2 14 G2201 Hardware Gap System Utilities 2 15 Using DMI Tools The DMI Desktop Management Interface Too copies BIOS infor
59. lash drive from the computer 5 Perform a BIOS flash procedure to update the BIOS firmware Refer to the BIOS Flash Utilities section on page 2 12 for detailed instructions Jumper and Connector Locations Jumper and Connector Locations 6 FRU List Aspire S3 MS2346 Exploded Diagrams Main Assembly FRU List 6 4 62 FRU Field Replaceable Unit List This chapter provides users with a FRU Field Replaceable Unit listing in global configurations for the Aspire S3 MS2346 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization gt NOTE WHEN ORDERING FRU PARTS check the most up to date information available on the regional web or channel Part number changes will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines gt NOTE To scrap or to return the defective parts users should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by the regional Acer office on how to retum it FRU Field Replaceable Unit List 63 Aspire S3 MS2346 Exploded Diagrams Main Assembly Figure 6 1 Mai
60. lue The computer is turned on Blinking amber The computer is in power saving mode Indicator off The computer is turned off Battery status AC adapter connected Solid blue The battery charge is at full capacity Solid amber Battery charging Blinking amber Battery is in abnormal stop charge or battery is in low power state AC adapter disconnected Blinking amber Battery charge is in critically low state Indicator off Discharging state Battery Pack Item Specification Vendor and models Sanyo AP11D Main Common ID AP11D3F Sony AP11D Main COMMON ID AP11D4F Battery type Lithium polymer Pack capacity 3260mAh Number of battery cell 3 Package configuration 3S2P AC Adapter Item Specification Input rating 65 W Input AC current max 100 240 V 1 5 A 50 60 Hz Output 19 V 2 pin System Power Management Item Power management system ACPI 3 0 compliant 1 26 Hardware Specifications and Configurations Item Specific n Power global states G3 Mechanical Off This off state is entered through a mechanical means no electrical current is running through the circuitry and it can be worked on without damaging the hardware or endangering service personnel Except for the real time clock power consumption is zero G2 S5 Soft Off OS initiated shutdown The computer con
61. mation to EEPROM Electrically Erasable Programmable Read Only Memory Used in the DMI pool for hardware management LAN EEPROM Utility LAN EEPROM Utility enables to change the MAC address Perform the following steps to use the LAN EEPROM Uti Create a DOS bootable USB HDD the contents of the MAC folder to the HDD and remove the HDD form the computer Reboot the computer and press F2 during the boot sequence to enter the setup menu Select the Boot menu item and move the entry USB HDD to the first position V HDD Hitachi HIEMSESIATASSA Figure2 15 BIOS Boot 5 Connect the USB HDD and reboot the computer 6 At the command prompt navigate to the MAC folder 7 Execute the lt gt file 8 At prompt type MAC address 9 Press Enter 10 Reboot when the process has completed 216 System Utilities 3 Machine Maintenance Machine Disassembly and Replacement Recommended Equipment Replacement Requirements Pre disassembly Instructions Disassembly Process Removing the Lower Case Removing the Battery Pack Removing the Left and Right Speakers Removing the WLAN Module Removing the DC In Module WLAN Board Removing the DC In Module M SATA Board Removing the HDD Modul Removing the SSD Module Removing the Card Reader Board Removing the Mainboard Removing the Thermal Module Removing the RTC Batte
62. n Assembly Exploded Diagram Table 6 1 Main Assembly Exploded Diagram No Description Part Number 1 Upper Case Assembly 60 4QP04 001 2 Lower Case Assembly 60 40 03 001 Dummy Card 42 4QP15 001 4 LCD Assembly 65 4QP03 001 FRU Field Replaceable Unit List Main Assembly Exploded Diagram Description Part Number 5 Middle Assembly 60 4QP06 001 6 DC In 50 4QP01 001 7 Power Cable 50 40 04 001 8 Power Board 5520000001 9 Keyboard 10 _ Speaker 23 40A1V 001 11 Touchpad 56 17008 031 12 _ Thermal module 13 Motherboard 550000001 14 WLAN Board 550000001 15 Card Reader Board 5020000001 16 _ Assembly 65 40 02 001 17_ Battery FRU Field Replaceable Unit List FRU List Category Description Acer Part No ADAPTER ADP 65W 19V LV5 AP 06501 033 ADP 65VH BA LOW PROFILE ADP LITEON 65W 19V AP 06503 029 PA 1650 69AW LVS L BATTERY BTY PACK SANYO 3C BT 00303 026 3 26AH SANYO POLYM BTY PACK Ll SONY 3C BT 00304 010 3 26AH SONY POLYMER FOXCONN WIFI 2X2 NI 23600 102 AGN BT4 0 ATHEROS LITEON3RD WIFI 2X2 AGN NI 23600 103 BT4 0 ATHEROS HM2 CR POWER BD PD D SSMIFN1 001 HM2 CR CARD BD PD D s amp MIFN1 002 HM2 CR MSATA BD 11808 1 55 M1FN1 003 PDD HM2 CR SMALL BD FOR gt 55 10 1 001 WLAN 11752 2 PD D TOUCHPAD EMC RESERVE
63. n users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveller s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all technical queries We are always looking for ways to optimize and improve our services so do not hesitate to direct any suggestions or comments to us
64. nd Right Speakers 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Remove the two screws securing the right speakers to the upper case 1 Figure 3 11 Right Speaker Screws and Adhesive Tape Table 3 11 Screws Step Screw Quantity Right Speaker Module Disassembly M1 4xL3 2 4 Release the speaker cable from the adhesive tape securing it 2 5 Detach the right speaker from the upper case Figure 3 12 Right Speaker Machine Maintenance 6 Disconnect the speaker s cable from the mainboard Figure 3 13 Speaker Cable 334 Machine Maintenance Removing the WLAN Module 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Unplug the two antenna cables from the WLAN module Figure 3 14 WLAN Module Antennas IMPORTANT For reference during machine reassembly note which cable color corresponds to the main black and auxiliary white connectors 4 Release the antenna cables from the adhesive tapes securing it Figure 3 15 Antenna Cables Adhesive Tapes Machine Maintenance 345 5 Remove the screw securing the WLAN module to the WLAN M SATA board Figure 3 16 WLAN Module Screw Table 3 16 Screw Step Screw Quantity
65. oard Replacing the M SATA Board Replacing the RTC Battery Replacing the Thermal Module Replacing the Mainboard Replacing the Card Reader Board Replacing the HDD Module Replacing the SSD Module Replacing the DC In Module WLAN Board Replacing the DC In Module M SATA Replacing the WLAN Module Replacing the Right Speakers Replacing the Battery Replacing the Lower Case 8 50 3 51 3 61 3 71 3 76 CHAPTER 4 Troubleshooting In HD Lern LRERLERERERR SESE 4 3 General Information Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Card Reader Failure Thermal Unit Failure Other Functions Failure intermittent Problems Undetermined Problems COCAINE cscs sr crericsaicicencseiereeneieeaasiead 4 19 BIOS Bopp CONE sissies ead 4 20 POST Codes Component Codes Progress Codes CHAPTER 5 Jumper and Connector Locations o e DT T usupa T ITO 53 Clearing Password Check and BIOS 55 Clearing the BIOS Passwords Performing BIOS Recovery CHAPTER 6 FRU List Aspire S3 MS2346 Exploded Diagrams Main Assembly l0 TTC EENES CENENE ETETE 6 6 CHAPTER 7 Test Compatible Components Microsoft Windows 7 Environment Test 7 3
66. ocedure described on page 3 19 Perform the Removing the Card Reader Board procedure described on page 3 25 Perform the Removing the Mainboard procedure described on page 3 27 9 Perform the Removing the Keyboard procedure described on page 3 36 110 Perform the Removing the Power Button Board procedure described on page 3 38 11 Perform the Removing the Middle Cover Assembly procedure described on page 3 39 12 Tilt the upper case until it is approximately at 45 angle with the LCD assembly peeps 3 63 Upper Case Assembly Machine Maintenance 341 13 Remove the four screws securing the upper case to the LCD hinges Figure 3 64 Upper Case Screws LCD Hinges Table 3 64 Screws Sip Sure Gui LCD Module Di ibl M2xL4 5 4 Disassembly x 14 Gently detach the LCD cable from the upper case 1 and lift the upper case away from the LCD module 2 Figure 3 65 LCD Module IMPORTANT Make sure that the LCD cable is not entangled with the upper case and take extra care not to scratch the LCD cable 3 42 Machine Maintenance Reassembly Process Replacing the LCD Module 1 LCD hinge approximately at a 45 angle then insert the upper case and align the screw posts of the upper case with the screw holes in the LCD hinges Figure 3 66 Upper Case 2 Verify that the LCD cable is l
67. ooped properly in the LCD hinge as shown Figure 3 67 Upper Case IMPORTANT Make sure that the LCD cable is not entangled with the upper case and take extra care not to scratch the LCD cable Machine Maintenance 343 8 Secure the upper case to the LCD hinges using four screws Figure 3 68 Upper Case LCD Hinge Screws Table 3 68 Screws Step Screw Quantity Screw Type Upper Case Reassembly M2 x L4 5 gt 3 44 Machine Maintenance Replacing the Middle Cover Assembly 1 Tit the upper case until it is approximately at 100 angle with the LCD assembly Figure 3 69 Upper Case Assembly 2 Insertthe middle cover assembly in its slot Figure 3 70 Middle Cover Assembly Machine Maintenance 3 45 3 Pull the upper case downward until it sits parallel with the LCD assembly Figure 3 71 Upper Case Assembly 4 Secure the middle cover assembly to the upper case using four screws Figure3 72 Middle Cover Assembly Screws Table 3 72 Screws Step Screw Quantity Screw Type Middle Cover Reassembly M2xL3 4 m 3 46 Machine Maintenance Replacing the Power Button Board 1 Insert the power button board in its slot in the middle cover 1 then secure it using adhesive tapes 2 Figure 3 73 Power Button Board 2 Connect the power button cable to the mainboard 1 then press the connecto
68. operly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 7 If the issue is still not resolved refer to the Online Support Information on page 9 3 Troubleshooting Run the Windows Memory Diagnostic from the operating system DVD and follow the on screen prompts 9 If the issue is still not resolved refer to the Online Support Information on page 9 3 LCD Failure If the LCD fails perform the following one at a time Do not replace a non defective FRU S I heck LoD Sep module LOD pana hook MB LOD m id cable Swap WB Figure 4 3 LCD Failure Troubleshooting Keyboard Failure If the Keyboard fails perform the following one at a time Do not replace a non defective FRU Keyboard FPG wall connected amp Replace Keyboard y keyboard Figure 4 4 Keyboard Failure Troubleshooting Touchpad Failure If the Touchpad fails perform the following one at a time Do not replace a non defective FRU Fe sssernbls he TIP FFC to WB SwapReassembie the P board or erro Figure4 5 Touchpad Failure Troubleshooting Internal Speaker Failure If internal Speakers fail pe
69. orm the Removing the DC In Module WLAN Board procedure described on Perform the Removing the HDD Module procedure described on page 3 19 Perform the Removing the Card Reader Board procedure described on page 3 25 Perform the Removing the Mainboard procedure described on page 3 27 lemoving the Keyboard procedure described on page 3 36 0 Perform the Removing the Power Button Board procedure described on page 3 38 1 Remove the four screws securing the middle cover assembly to the upper case Figure 3 60 Middle Cover Assembly Screws Table 3 60 Screws Step Screw Quantity Screw Type Middle Cover Disassembly 2 13 Machine Maintenance 3 39 12 Tilt the upper case until it is approximately at 100 angle with the LCD assembly Figure 3 61 Upper Case Assembly 13 Detach the middle cover assembly from the upper case Figure 3 62 Middle Cover Assembly 3 40 Machine Maintenance Removing the LCD Module Perform the Removing the Lower Case procedure described on page 3 9 Perform the Removing the Battery Pack procedure described on page 3 10 Perform the Removing the Left and Right Speakers procedure described on page 3 13 Perform the Removing the WLAN Module procedure described on page 3 15 Perform the Removing the DC In Module WLAN Board procedure described on page 3 17 Perform the Removing the HDD Module pr
70. ormation about troubleshooting common problems associated with the computer General Information The following procedures are a guide for troubleshooting computer problems The step by step procedures are designed to be performed as described gt NOTE The diagnostic tests are intended for Acer products only Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Refer to Table 4 1 for a list of verified symptom category to determine the solution Table 4 1 Common Problems Symptoms Verified Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4 Ifthe issue is still not resolved refer to the Online Support Information on page 9 3 Troubleshooting 43 Power On Issues If the system does not power on perform the following one at a time to correct the problem Do not replace a non defective FRU gt SwapAC Baliery
71. ort 3 Open the Notepad program and create a new file 4 startup nsh For example the USB key prompt is fs0 The PFlash efi and BIOS cap files are in the fs0 Toot directory JE OST BRO SEO RRO NEB fso PFlash efi bbl silent sv sd JEA0009j Fd Figure 5 4 Startup nsh File 5 Save this file as startup nsh in the USB flash drive s root directory 6 Decompress the Crisis Package Source in the USB flash drive s root directory 7 Eject and reconnect the USB flash drive from the computer and make sure it contains the following files e EFI folder BIOS image file BIOS cap e PFlash efi PFlashX86efi e Startup nsh 55 Jumper and Connector Locations Performing a BIOS recovery NOTE v Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery process The function hotkey sequence Fn Esc is used to enable the BIOS recovery process when system is powered On during BIOS POST If this function is enabled the system will force the BIOS to execute the boot block program To perform a BIOS recovery 1 Shut down the BIOS failed computer Connect the USB flash drive containing the Crisis Recovery disk files to the computer Press and hold the Fn Esc keys then press the power button The BIOS recovery process begins When the process is complete the computer will automatically reboot 4 Disconnect the USB f
72. p 8 Perform the Replacing the Thermal Module procedure described on page 3 53 9 Perform the Replacing the Battery Pack procedure described on page 3 73 10 Perform the Replacing the Lower Case procedure described on page 3 76 11 Turn on the computer and press F2 during bootup to access the Setup Utility If no password prompt appears the BIOS passwords have been cleared If the prompt appears repeat steps 4 10 until the BIOS passwords have been cleared 12 Press F9 to load the system defaults 13 Press F10to save the changes you made and close the Setup Utility Jumper and Connector Locations 55 Performing a BIOS Recovery Boot Block An interruption during a BIOS flash procedure e g a power outage can corrupt the BIOS code which will cause the system to go into an unbootable state The BIOS boot block refers to a special BIOS program that can be used to boot up a system with minimum BIOS initialization You need to access and execute the boot block to reboot the computer and recover the regular BIOS code Creating the Crisis Disk gt NOTE The BIOS crisis recovery disk should be prepared in a computer running the Windows XP Vista or 7 OS 1 Prepare a removable USB flash drive Note that all data in the USB flash drive will be cleared during the creation of the crisis disk 2 Setup a computer running the Windows XP Vista or 7 operating system and plug in the USB flash drive into an available USB p
73. pendent display support Internal resolutions and refresh rate supported 800x600 60 Hz 1024x768 60 Hz 1280x720 60 Hz 1280x768 60 Hz 1360x768 60 Hz 1366x768 60 Hz Maximum Resolution HDMI 1920x1080 60Hz Hardware Specifications and Configurations 13 Storage Subsystem Hard disk drive 25 inch 9 5 mm 5400 rpm SATA hard disk drive HDD or 25 inch 9 5 mm Flash Disk SATA solid state drive SSD Card reader 2 in 1 card reader slot Supports MultiMediaCard MMC MultiMediaCard Plus MMCplus and Secure Digital SD cards Audio Subsystem Built in microphone Two 1W built in speakers Headphone and microphone combo jack Realtek 271X VB3 Communication Webcam 1 3 MP HD webcam Acer Video Conference software featuring Acer Crystal Eye webcam with 1280x1024 resolution Acer Video Conference Manager featuring Video Quality Enhancement VQE technology Supports 720p HD audio video recording Wireless and networking e WLAN Acer InviLin Nplify 802 11bigin Wi Fi CERTIFIED Supports Acer SignalUp wireless technology WPAN Bluetooth 4 0 HS Privacy Control BIOS supervisor user and HDD passwords Strap slot 14 Hardware Specifications and Configurations Power Adapter and Battery e 19 V 3 pin AC adapter 65 W 3 cell 3260 mAh 3S1P lithium polymer battery pack e Battery life 7 hours for models with SSD 6 hours for model
74. r latch 2 until it locks into place Figure 3 74 Power Button Cable Machine Maintenance 347 Replacing the Keyboard 1 Place the keyboard in its slot in the upper case Figure3 75 Keyboard 2 Secure the keyboard to the upper case using twenty nine screws Figure3 76 Keyboard Screws Table3 76 Screws Step Screw Quantity ScrewType Keyboard Reassembly M1 4 x L1 2 29 6 3 48 Machine Maintenance 3 Secure the keyboard to the upper case using adhesive tape Figure3 77 Keyboard 4 Fixthe LCD cable to the upper case Figure3 78 LCD Cable IMPORTANT Make sure that the LCD cable is installed as highlighted in Figure 3 78 to avoid damaging the LCD cable Machine Maintenance 3 49 Replacing the WLAN Board gt NOTE For models that have M SATA board installed please proceed to page 3 51 Replacing the M SATA Board 1 Place the WLAN board in its slot in the upper case Figure 3 79 WLAN Board 2 Connect the WLAN amp mini 1 cables 1 to the WLAN board then press the connector latch 2 until it locks into place Connect the power cable to the WLAN board 3 Figure 3 80 WLAN Mini 1 amp Power Cables 3 50 Machine Maintenance Replacing the M SATA Board 1 Place the M SATA board in its slot in the upper case Figure 3 81 M SATA Board 2 Connect the WLAN amp mini 1 cables 1 to the M SATA boa
75. rd then press the connector latch 2 until it locks into place Figure 3 82 WLAN amp Mini 1 Cables Machine Maintenance 3 51 Replacing the RTC Battery 1 Secure the RTC battery to the bottom of the mainboard using self adhesive tape Figure 3 83 Battery 2 Connect the RTC battery cable to the mainboard Figure 3 84 RTC Battery Cable 3 52 Machine Maintenance Replacing the Thermal Module 1 Place the thermal module in its slot in the mainboard Figure 3 85 Thermal Module 2 Secure the thermal module using the spring loaded captive screws Follow the screw sequence indicated on Figure 3 86 Figure 3 86 Thermal Module Screws Table 3 86 Screws Step Screw Quantity Screw Type Thermal Module Reassembly 3 Machine Maintenance 3 58 3 Connect the thermal module fan cable to the mainboard Figure 3 87 Fan Cable 3 54 Machine Maintenance Replacing the Mainboard 1 Place the mainboard in its slot in the upper case Figure 3 88 Mainboard 2 Secure the mainboard to the upper case using one screw Figure 3 89 Mainboard Screw Table 3 89 Screw Step Screw Quantity Screw Type Mainboard Reassembly M2 x L3 1 P Machine Maintenance 3 55 3 Connect the LCD cable to the mainboard Figure 3 90 LCD Cable 4 Secure the LCD cable to the mainboard using adhesiv
76. rform the following one at a time Do not replace a non defective FRU Be sssentisihe cable to WE CheckLagis lig e EM upper Swap MB Figure 4 6 Internal Speaker Failure Sound Problems Perform the following one at a time 1 Boot the computer 2 Navigate to Start Control Panel System and Maintenance System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range Click the volume icon on the task bar Troubleshooting Drag the slider to 50 Confirm that the volume is not muted Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Confirm that Speakers are selected as the default audio device green check mark gt NOTE If Speakers do not show right click on the P 1ayback tab and select Show Disab Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speaker
77. rotect the compuler from unauthorized use Set Supervitor Figure2 3 BIOS Security Table 2 3 BIOS Security Parameter Description Option Supervisor Password Is Supervisor password setting Clear or Set User Password Is User password setting Clear or Set HDD Password State Hard drive password setting Clear or Set Set Supervisor Password Option to set the supervisor password Set User Password Option to set a user password Set HDD Password Option to set the hard drive password Password on Boot Option to enable password requirement during Enabled or system boot Disabled gt NOTE When prompted to enter the password three attempts are allowed before system halts Resetting the BIOS password may require the user to return the computer to its dealer System Utilities 27 Setting a Password Follow the succeeding instructions to set the user or supervisor passwords 1 Press AV to highlight a Set Password parameter and press Enter The Set Password dialog box appears Set Supervisor Password Enter New Password 1 Confirm New Password 1 Figure 2 4 Set Supervisor Password 2 Type a new password in the Enter Password field and press Enter Passwords are not case sensitive and the length must not exceed eight alphanumeric characters AZ az 0 9 3 Retype the password in the 4 IMPORTANT Use care when typing a pas
78. ry System Block Diagram Specification Tables CHAPTER 2 System Utiliti BIOS Setup Utility Navigating the BIOS Utility BIOS Menus BIOS Flash Utilities DOS Flash Utility WinFlash Utility 2 12 2 13 Remove HDD BIOS Password Utilities Removing the HDD Password Removing the BIOS Passwords 2 14 245 Using DMI Tools LAN EEPROM Utility 2 16 246 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement Recommended Equipment Replacement Requirements Pre disassembly Disassembly Process Removing the Lower Case Removing the Battery Pack Removing the Left and Right Speakers Removing the WLAN Module Removing the DC In Module WLAN Board Removing the DC In Module M SATA Board Removing the HDD Module Removing the SSD Module Removing the Card Reader Board Removing the Mainboard Removing the Thermal Module Removing the RTC Battery Removing the WLAN Board Removing the M SATA Board Removing the Keyboard Removing the Power Button Board Removing the Middle Cover Assembly Removing the LCD Module Reassembly Process Replacing the LCD Module Replacing the Middle Cover Assembly Replacing the Power Button Board Replacing the Keyboard vi Replacing the WLAN B
79. ry Removing the WLAN Boal Removing the M SATA Board Removing the Keyboard Removing the Power Button Board Removing the Middle Cover Assembly Removing the LCD Module Reassembly Process Replacing the LCD Module Replacing the Middle Cover Assembly Replacing the Power Button Board Replacing the Keyboard Replacing the WLAN Board Replacing the M SATA Boar Replacing the RTC Battery Replacing the Thermal Module Replacing the Mainboard Replacing the Card Reader Board Replacing the HDD Module Replacing the SSD Module Replacing the DC In Module WLAN Board Replacing the DC In Module M SATA Board Replacing the WLAN Module Replacing the Right Speakers Replacing the Battery Pack Replacing the Lower Case 3 71 33 Machine Maintenance Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Cable paths and positioning may not represent the actual model During the removal and installation of the components ensure all available cable channels and clips are used and that the cables are replaced in the same position The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components The product previews seen in the disas
80. s The state of the Num Lock is not changed by the attachmentiremoval hot plug of the extemal keyboardikeypad Scroll Lock When On the screen moves one line up or down when pressing the up Fm F12 down cursor keys Scroll Lock is not applicable for all applications Windows Keys The keyboard has two keys that perform Windows specific functions Figure 1 9 Windows specific Keys Table 1 9 Windows specitic Keys Key Description Windows Logokey Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions Functions supported by Windows XP Windows Vista and Windows 7 Open or close the Start menu R Open the Run dialog box M Minimizes all windows Shift M Restore minimized windows to the desktop 4F1 Show the Help window E Open Windows Explorer e F Search for a file or folder D Display the desktop amp Search for computers if you are on a network Hardware Specifications and Configurations 1 18 Table 1 Windows specific Keys Key Description Windows Logo key Ctrl 1 Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain Ctrl Moves focus from Start menu to the Quick Launch toolb
81. s 4 Connect the two antenna cables to the WLAN module Figure 3 117 WLAN Module Antennas IMPORTANT Connect the black cable to the main connector and the white cable to the auxiliary connector 3 70 Machine Maintenance Replacing the Right Speakers 1 Connect the speaker s cable to the mainboard Figure 3 118 Speaker Cable 2 Place the right speaker in its slot in the upper case Figure 3 119 Speakers Machine Maintenance 3 71 3 Secure the speaker cable to the upper case using adhesive tapes 1 then secure the right speaker to the upper case using two screws 2 Figure3 120 Right Speaker Screws and Adhesive Tape Table 3 120 Screws Step Quantity Right Speaker Module Reassembly M14 x L3 3 72 Machine Maintenance Replacing the Battery Pack 1 Slide the battery pack underneath the mini 1 and WLAN M SATA cables as shown Figure3 121 Battery Pack 2 Connect the battery cable to the WLAN board 1 then push the battery pack forward until its four socket holes fits into the screw posts in the upper case 2 Figure 3 122 Battery Cable Machine Maintenance 378 8 Secure the battery pack to the upper case using two screws Figure 3 123 Battery Pack Screws Table 3 123 Screws Step Screw Quantity Battery Pack Reassembly M2 x L4 5 4 Secure the DC In amp Power cable to
82. s 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earlier time and date 11 Reinstall the Operating System 12 If the issue is stil not resolved refer to the Online Support Information on page 9 3 Troubleshooting 4 11 Microphone Failure If internal or external Microphones fail perform the following one at a time gt m OK ry Resssemtie the MIC cable to WB OK Check MIC wiret LOD NG Swap MIC wire ot module LCDmedule Swap WB Figure 4 7 Microphone Failure Check that the microphone is enabled Navigate to Start Control Panel Hardware Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next Follow the on screen prompts to complete the test If the issue is still not resolved refer to the Online Suppor
83. s with HDD Charging period 1 5102 hours for 0 80 capacity 3103 5 hours for 0 99 capacity 3 5 to 4 hours for 0 100 charge in use ACPI 3 0 compliant power management system ENERGY STAR compliant Keyboard and Pointing Device Keyboard 84 85 88 key full size Acer FineTip keyboard with international language support Overlay numeric keys Inverted T cursor keys Hotkeys for volume and brightness level media playback wireless and sleep functions and display and touchpad toggle Windows and Application keys Multilanguage support Touchpad Multi gesture touchpad pointing device supporting two finger scroll pinch rotate and flip Touchpad lock hotkey Adjustable touchpad sensitivity function Ports 2 in 1 card reader SD MMC USB ports 2 x 3 0 HDMI port with HDCP support Headphone and microphone combo jack Internal microphone DC in jack for AC adapter e Strap slot Hardware Specifications and Configurations 15 Software and Tools Productivity Acer ePower Management Deep Sleep Settings Adobe Flash Player 10 1 Adobe Reader x AUPEO US only Bing e eSobi Fooz Kids Internet Explorer 9 Kobo Australia Canada New Zealand UK only Microsoft Office Starter 2010 Includes limited functionality Microsoft Word and Excel with advertising no PowerPoint or Outlook Buy Office 2010 to use the full featured so
84. sconnect the WLAN amp mini 1 cables 2 Repo Figure 3 52 WLAN amp Mini 1 Cables 5 Detach the M SATA board from the upper case ircuit board that is gt 10cm has been highlighted with a yellow rectangle in Figure 3 53 Follow the local regulations for disposing this type of circuit board Machine Maintenance 3 35 Removing the Keyboard gt NOTE The keyboard is easily warped or damaged during the removal process Take care not to use excessive force when removing 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Perform the Removing the Left and Right Speakers procedure described on page 3 13 4 Perform the Removing the WLAN Module procedure described on page 3 15 5 Perform the Removing the DC In Module WLAN Board procedure described on page 3 17 6 Perform the Removing the HDD Module procedure described on page 3 19 7 Perform the Removing the Card Reader Board procedure described on page 3 25 8 Perform the Removing the Mainboard procedure described on page 3 27 9 Perform the Removing the WLAN Board procedure described on page 3 34 10 Gently lit the LCD cable off the upper case Figure3 54 LCD Cable 11 Release the keyboard from the adhesive tape securing it Figure3 55 Keyboard Adhesive Tape 3 36 Machine Maintenance 12 Remove th
85. sembly procedures may not represent the final product color or configuration Recommended Equipment To disassemble the computer the following tools are suggested Wrist grounding strap and conductive mat for preventing electrostatic discharge Non marring scribe Philips screwdriver Flat blade screwdriver Plastic flat screwdriver Plastic tweezers Cyanoacrylate glue Replacement Requirements gt NOTE Cabling and components require adhesive to be applied during the replacement and reassembly process Machine Maintenance 35 Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Tum off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system Figure 3 1 AC Adapter 3 Remove any dummy cards that are present 4 Place the system on a flat stable surface 36 Machine Maintenance Disassembly Process The flowchart provided in this disassembly section illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the WLAN M SATA board you must first remove the battery pack then the WLAN module in that order LOWER CASE BATTERY PACK Y Y Y Y 1 Y WLAN cw ca
86. sumes a minimal amount of power No user mode or system mode code is run It is not safe to disassemble the machine in this state G1 Sleeping The computer consumes a small amount of power user mode threads are not being executed and the system appears to be off It is not safe to disassemble the machine in this state Working The computer dispatches user mode application threads and they execute It is not safe to disassemble the machine in this state S4 Non Volatile Sleep Also known as hibernation state A special global system state that allows system context to be saved and restored relatively slowly when power is lost to the mainboard It is not safe to disassemble the machine in this state Hardware Specifications and Configurations 1 27 System DMA Specification Legacy Mode Power Management DMAO Free DMAT Free DMA2 Free DMA3 Free DMA4 Direct memory access controller DMAS Free Free DMA7 Free System Interrupt Specification Hardware IRQ System Function IRQ0 System timer IRQI Standard PS 2 keyboard IRQ2 Not in use IRQ3 Notinuse IRQ5 Not in use IRQ6 Notinuse IRQ7 Not in use 1808 System CMOS real time clock 1809 Not in use 18010 Not in use 18011 Not in use 18012 PS 2 port Touchpad 18013 Numeric data processor 18014 Not in use 18015 Not in use 1 28 Hardware Specifi
87. sword Characters do not appear on the screen 4 Press Enter gt NOTE Users can choose to enable the Password on Boot parameter Confirm New Password field and press Enter 5 Press F10to save changes and exit from the BIOS Setup Utility Removing a Password Perform the following ord parameter and press Enter The 5 1 Press AV to highlight a set Pa Password dialog box appears Set Supervisor Password Enter Current Password 1 Enter New Password Confirm New Password 1 Figure 2 5 Set Supervisor Password 2 Type the current password in the Enter Current Password field and press Enter 3 Press Enter twice without typing anything in the New Password fields word and Confirm 4 Press F10to save changes and exit from the BIOS Setup Utility System Utlities Changing a Password 1 Press AV to highlight a Set Password dialog box appears ssword parameter and press Enter The Set Set Supervisor Password Enter Current Password 1 Enter New Password 1 Confirm New Password 1 Figure 2 6 Set Supervisor Password 2 Type the current password in the Ent 3 Type the new password in the Enter New Password field 4 Retype the password in the Confirm New Password field rrent Password field and press Enter Setup Notice Changes have been saved Figure2 7 Setup Notice 5 Press Enter Computer sets
88. t Information on page 9 3 Troubleshooting USB Failure If the USB fails perform the following one at a time Do not replace a non defective FRU San we Ses lt Re assemblethe lt Moe USB cable to MD NM 2 OK ox ve 3 3 Swap USBLB and lt NG Figure 4 8 USB Failure Troubleshooting WLAN Failure If the WLAN fails perform the following one at a time Do not replace a non defective FRU Swap ok xo Rewssemble the we WL Susp the amenna Swap ud Sem pek pwa Swap IOB Figure 4 9 WLAN Failure Troubleshooting Card Reader Failure If the Card Reader falls perform the following one at a time Do not replace a non defective FRU AOS Assemble gt No e Check connection xi s zu d A uet be lt heon N swapmeiom Replace M B Figure 4 10 Card Reader Failure Troubleshooting 435 Thermal Unit Failure If the Thermal Unit falls perform the following one at a time Do not replace a non defective FRU START LA Fan power lt wisewell gt Na e ChackConnecr connected 77 E Replace thermal module Eno
89. t Information on page 9 3 Abnormal Video If the video appears abnormal perform the following one at a time 1 Boot the computer If permanent vertical horizontal lines or dark spots appear in the same location the LCD panel is faulty and should be replaced The same goes for when there is extensive pixel damage i e different colored spots in the same locations on the screen Perform the Reassembly Process procedure described on page 3 43 gt NOTE Make sure that the computer is not running on battery alone as this may reduce display brightness 2 Adjust the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced Refer to Disassembly Process 3 Check the display resolution is correctly configured Minimize or close all Windows It display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application It desktop display resolution is not normal right click on the desktop and select Personalize Display Settings Click and drag the Resolution slider to the desired resolution Click Apply and check the display Readjust if necessary 4 Roll back the video driver to the previous version if updated 5 Remove and reinstall the video driver 6 Check the Device Manager to determine that The device is pr
90. tem in the menu screen or in an option box Press F5 or F6to change the parameter value Press Esc to exit from the Setup Utility Press F9to load the default settings Press F10 to save changes and exit from the Setup Utility gt NOTE Parameter values enclosed in square brackets can be change Navigation keys appear on the bottom of the screen Read the item specific help on the right area of the screen before making changes to the parameter values gt NOTE System information can vary depending on the computer model System Utilities 23 BIOS Menus This section describes the InsydeH2O BIOS Setup Utility menu tabs gt NOTE The screenshots used in this chapter are for reference only Actual values can vary depending on the computer model Information This tab shows a summary of the computer s hardware information Figure 2 1 Hardware Information Table 2 1 Hardware Information Parameter Description CPU Type Model name and core frequency of the installed processor CPU Speed Core frequency of the installed processor HDD Model Name Model name of the installed hard drive HDD Serial Number Serial number of the installed hard drive System BIOS Version W Current system BIOS version KBC Version Current keyboard controller version VGA BIOS Version Current firmware version of the system VGA Serial Number Serial number of the computer Asset Tag Number
91. tenance Removing the HDD Module gt NOTE For models that have SSD disk drive installed please proceed to page 3 22 Removing the SSD Module 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Release the HDD cable from the adhesive tape securing it Figure 3 22 HDD Cable Adhesive Tape 4 Grasp the plastic tab and use it to disengage the HDD cable from its connector Figure3 23 HDD Cable Machine Maintenance 3 19 5 Remove the screw securing the HDD module to the upper case Figure 3 24 HDD Module Screw Table 3 24 Screw Step Quantity HDD Module Disassembly 2 13 6 Detach the HDD module from the upper case Figure 3 25 HDD Module 3 20 Machine Maintenance 7 Detach the cable from the HDD module Figure3 26 HDD Cable 8 Remove the four screws securing the HDD module to the bracket 1 then detach the HDD module from the bracket 2 Figure 3 27 HDD Bracket Screws Table 3 27 Screws Step Screw Quantity Screw Type HDD Bracket Disassembly M3 x L4 4 Machine Maintenance 321 Removing the SSD Module 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Release the SSD cable from t
92. terrupt Controller Hardware Specifications and Configurations 1 29 VO address hex System Function shipping configuration O0AC 00 0 Programmable Interrupt Controller 00B0 00B1 Programmable Interrupt Controller 0082 0083 Motherboard resources 0084 0085 Programmable Interrupt Controller 00B8 0089 Programmable Interrupt Controller O0BC 00BD Programmable Interrupt Controller 00 0 00DF Direct Memory Access Controller 00C0 00F0 lumeric data processor 03B0 03BB intel HD Graphics 03C0 03DF Jnter HD Graphics 0400 0453 jotherboard resources 0454 0457 jotherboard resources 0458 047F jotherboard resources 0400 0401 Programmable Interrupt Controller 0500 057F jotherboard resources 0680 069F jotherboard resources 0D00 FFFF Pct bus 1000 100F jotherboard resources 1010 1013 jotherboard resources 104E 104F jotherboard resources 2000 203F intel HD Graphics Family EFAO EFBF Intel 7 Series C216 Series Chipset Family SMBus Controller 2060 207F ntel 7 Mobile Express Chipset SATA AHCI Controller 2080 2087 Intel 7 Mobile Express Chipset SATA AHCI Controller 2088 208F ntel 7 Mobile Express Chipset SATA AHCI Controller 2090 2093 Intel 7 Mobile Express Chipset SATA AHCI Controller 2094 2097 ntel 7 Mobile Express Chipset SATA AHCI Controller FFFF FFFF Motherboard resources 1 30 Hardware Spe
93. tor 15 LVDS1 LCD cable connector 7 spa Speaker connector 16 kei Keyboard connector 8 RAM1 3 5 7 Onboard memory 17 HDD connector 9 ceu CPU Jumper and Connector Locations 53 Figure 5 2 Mainboard Bottom Table 5 2 Mainboard Bottom No Code Component 92201 Clear password hardware gap 2 RAM2 46 8 Onboard memory 3 Mic in 54 Jumper and Connector Locations Clearing Password Check and BIOS Recovery This section provides procedures for Clearing the BIOS passwords Performing a BIOS recovery Clearing the BIOS Passwords To clear a lost BIOS password user or supervisor password you need to short the clear password hardware 62201 located on the mainboard a Fae ie RN 2 Figure 5 3 92201 Hardware Gap Shut down the computer and disconnect the AC adapter and all other peripherals from the Computer 2 Perform the Removing the Middle Cover Assembly procedure described on page 3 39 3 Use an electrical conductivity tool to short the two contacts on the hardware gap together 4 Connect the DC In cable to the mainboard 5 While resting the tool on the two contacts plug one end of the AC adapter into the DC in jack and plug one end to an electrical outlet 6 Press button to turn on the computer 7 After the BIOS POST remove the tool from the hardware ga

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