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Acer G520 User's Manual

1. ML cos cie ee cons o Force Ease ao PASSWORD CLEAR elo e J Protect n E slo S F Erase e Or 1 sjo li aei REcovery Boor O l Normal Boot wlio E Recovery Boot nfo I 0 oO 0 9 doo lOS SEL li 1 2 Normal Boot 23 Fore Boot of of ther bank aff bank 0 BIOS ch Log Oo o e poo 7 Configuration Jumper J17 CMOS clear 23 If these pins are jumpered the CMOS settings will be cleared on the next reset These pins should be jumpered on 1 2 for normal operation 120 4 BIOS setup Password Clear 6 7 If these pins are jumpered administrator and user passwords will be cleared on the next reset These pins should be jumpered on 5 6 for normal operation BIOS Recovery 10 11 If these pins are jumpered the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk This jumper is typically only used when the BIOS has become corrupted These pins should be jumpered on 9 10 for normal operation BIOS Select Jumper J29 Normal Boot 1 2 If these pins are jumpered the board will boot off of either BIOS bank 0 or bank 1 depending on which is available first Force Boot 2 3 ifthese pins are jumpered the board will boot off of bank 0 BIOS Appendix A Troubleshooting This cha
2. Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system Are the brightness and contrast controls on the video monitor properly adjusted Is the video monitor signal cable properly installed Does this video monitor work correctly if plugged into a different system Is the onboard video controller enabled in the BIOS Remove all add in cares and see if the video returns If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the 128 Appendix roubleshooting system requirements Remove the processor s and re seat them If you are using an add in video controller board do the following 1 Verify that the video works using the onboard video controller 2 Verify that the video controller board is fully seated in the server board connector 3 Reboot the system for changes to take effect 4 Ifthere are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative
3. 146 Appendix C Altos G520 Rack Installation Guide 5 Extend the middle sliding piece of each mounting rail forward until it clicks 6 Install the server tray into the rack by first carefully aligning the inner rails with the fully extended middle mounting rails on the rack Press the release latch on both sides of the server and slide the server tray Caution To avoid personal injury care should be taken when pressing the component rail release latches and sliding the component into the rack 7 Place the system on the server tray with the removeable left panel facing up 8 Secure the system by tightening the two tooless screws at the back of the server tray to back of the server 9 Insert the power peripheral and networking cables into the appropriate ports Refer to Connecting peripherals on page 24 for detailed instructions Appendix D SATA RAID Configuration This appendix shows you how to create SATA RAID 149 Configuring the onboard SATA RAID This section briefly shows how to create RAID 1 mirror volume with onboard SATA RAID function How to enable the onboard SATA RAID function Load BIOS default setting 1 Power on the server to start the system POST Power On Self Test process During bootup press lt F2 gt to enter the BIOS setup screen 2 Press lt F9 gt to load BIOS default setting and press lt F10 gt save the configuration changes and exit setup Enable onboard SATA RA
4. 4 BIOS setup FDC Failure Error occurred trying to access diskette drive con troller HDC Failure Error occurred trying to access hard disk controller Checking NVRAM NVRAM is being checked to see if it is valid Update OKI NVRAM was invalid and has been updated Updated Failed NVRAM was invalid but was unable to be updated Keyboard Error Error in the keyboard connection Make sure key board is connected properly KB Interface Error Keyboard interface test failed Memory Size Memory size has decreased since the last boot If no Decreased memory was removed then memory may be bad Memory Size Memory size has increased since the last boot If no Increased memory was added there may be a problem with the system Memory Size Memory size has changed since the last boot If no Changed memory was added or removed then memory may be bad No Boot Device Available System did not find a device to boot Off Board Parity Error A parity error occurred on an off board card This error is followed by an address On Board Parity Error A parity error occurred in onboard memory This error is followed by an address Parity Error A parity error occurred in onboard memory at an unknown address NVRAM CMOS NVRAM CMOS and passwords have been cleared PASSWORD cleared The system should be powered down and the by Jumper jumper removed C
5. Attach the AC power cord Run Setup to restore the configuration settings to the RTC e WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions 64 3 Upgrading the system Installing an expansion card This section explains how to install an expansion card The onboard expansion slots support PCI Peripheral Component Interconnect cards Note The BIOS setup automatically detects and assigns resources to the new device applicable only to Plug and Play expansion cards To install an expansion card Note The illustrations used in this section show the Altos G520 server chassis 1 Observe the ESD precautions and pre installation procedures described on page 37 2 Locate an empty expansion slot on the mainboard With your finger open the expansion card slot lock on the rear panel 1 4 Pull out the card bracket 2 5 Remove the expansion card from its protective packaging 65 Align the card in an empty slot on the mainboard Insert the bracket with the card into the selected slot 1 Make sure that the card is properly seated 8 Secure the card by moving the expansion card locking lever back to the locked position 2 9 Observe the post installation instructions described on page 38 66 3 Upgrading the system
6. DDR333 DIMM sites in two DIMM banks The maximum memory capacity is 8GB for either DDR266 or DDR333 memory Memory DIMM technologies supported are 128MB 256MB 512MB 1 GB and 2 GB The minimum memory configuration is one DIMM installed in DIMM socket 1B the socket farthest from the processors However for optimum performance and dual channel interleave operation a minimum of two DIMMs should be installed DIMMs on channel A are paired with DIMMs on channel B to configure 2 way interleaving Both DIMMS in Bank 1 DIMM1B and DIMM1A must be populated before any DIMMs are installed in Bank 2 DIMM2B and DIMM2A Bank 2 must be populated in pairs Both DIMMs in a bank must be identical same manufacturer CAS latency number of rows columns and devices timing parameters etc Although DIMMs within a bank must be identical the BIOS supports various DIMM sizes and configurations allowing the banks of memory to be different Note Dual channel memory requires symmetrical memory modules using the same density e g 256MB 512MB bus width e g x8 x16 and granule technology e g 256M bit 512M bit The mixing of DDR266 and DDR333 memory is supported on the Server Boards Altos G520 However when mixing DIMM types DDR333 will be treated as DDR266 G Warning Functionality issues may be encountered if mixed memory types are installed on the same server board DIMM modules of identical type banking and stacking technology and
7. Erase Disk Create 2 to 6 disk array 156 Appendix E RAID Configuration 4 InHotSpare field press Space key to change the hard disk to Yes Note In the Hot Spare field if you change settings you will see the following messages Press the DELETE key to ignore it WARNING Data on drive will be LOST Press DELETE if data loss OK or any other key to cancel 5 Press ESC then select Save changes then exit this menu RAID Volume Initialization After you create RAID volume and save the changes the disk controller will initialize RAID volume automatically As LSI Logic 20320 R 22320 R can support background initialization you don t have to wait for the initialization to complete Now you can exit LSI Logic Configuration Utility Exit and Restart the server 1 Press ESC then select Exit the Configuration Utility Then you will see a Global properties saved Hit any key to reboot message 2 Press a key to reboot system MegaRAID Configuration Utility Turn on the system power When prompted press Ctrl M to enter the MegaRAID Configuration Utility After entering the MegaRAID Configuration Utility you will see the Management Menu on the screen Load RAID Card Default Setting Select Objects from Management menu 2 Select Adapter from Objects The adapter setting will be shown on the screen You can change the setting from this menu 3 Select Factory Default and YES to load the defaul
8. covering pins 13 and 14 9 Plug the system into the AC power source and power it up to confirm that the recovery was successful Clearing the CMOS If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM The CMOS Clear jumper is located on jumper block J17 1 Power down the system and disconnect the AC power 2 Open the server 3 Move the jumper from pins 1 and 2 to the Clear CMOS position covering pins 2 and 3 4 Reconnect the AC power power up the system When the system begins beeping power it down and disconnect the AC power 6 Return the CMOS Clear jumper to the original location covering pins 1 and 2 7 Close the server chassis reconnect the AC power and power up the system 114 4 BIOS setup Clea If the user or administrator password s is lost or forgotten moving the password clear jumper into the clear position clears both passwords The password clear jumper must be restored to its original position before a new password s can be set The password clear jumper is located on jumper block J17 g the Password 1 Power down the system and disconnect the AC power 2 Open the server chassis 3 Move the jumper from pins 5 and 6 to the Clear Password position covering pins 6 and 7 4 Reconnect the AC power power up the system 5 Power down the system and disconnect the AC power 6 Return the Password Clear jumper to the
9. power distribution board 600 watt single standard non redundant power supply External and internal structure Front bezel e Note One pair of system keys are attached to the rear panel 1 Front bezel 2 Security keylock 3 System power indicator A Hard disk activity indicator 5 Fault indicator 6 LANI activity indicator 8 1 System tour Front panel e Altos G520 with Hot Plug hard disk e cage installed e e e E L o e o e e e e e 8 e Altos G520 with non Hot Plug hard disk cage installed Lj e 60 28008 CD ROM drive Stop Eject button 2 CD ROM drive activity indicator 3 CD ROM drive 4 Volume control 5 CD ROM drive Headphone Earphone port 6 5 25 inch half height drive bay 7 Hot Plug hard disk cage or Non Hot Plug hard disk cage manufacturing optional 8 HDD cartier for Hot Plug HDD Cage only 9 Floppy drive activity indicator 10 Floppy drive 11 Floppy drive Eject button 12 Hot Plug HDD power indicator for Hot Plug HDD cage only 13 Hot Plug HDD access indicator for Hot Plug HDD cage only 14 Power button 15 System power indicator 16 Hard disk activity indicator 17 System fault indicator 18 LANactivitiy indicator 1 This indicator lights up green to indicate HDD power on and lights up in red when a HD
10. BIOS settings Obtain the upgrade utility Prepare a bootable diskette for the utility In the unlikely event that a BIOS error occurs during the BIOS update process see Recovering the BIOS for instructions on performing a BIOS recovery Recording the Current BIOS Settings 1 Boot the computer and press lt F2 gt when you see the message Press lt F2 gt Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program Note Do not skip step 2 You will need these settings to configure your computer at the end of the procedure Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive 110 4 BIOS setup regarding jumper settings specific fixes or other information to complete the upgrade Creating a Bootable Diskette Use a DOS system to create the diskette as follows 1 Insert a diskette in diskette drive A 2 Atthe CA prompt for an unformatted diskette type format ais 3 or for a diskette that is already formatted type sys a 4 Press Enter Creating the BIOS Upgrade Diskette The BIOS upgrade file is a compressed self extracting archive that contains the files you need to upgrade the BIOS 1 Insert the bootable diskette into the diskette drive 2 While in the directory into which you downloaded the upgrade file s type filename a where filename is the name of the file that you downloaded This command extracts the update files
11. Configuration 88 PCI Configuration 87 Processor Summary and Configuration 7 Super VO Configuration 84 USB Configuration 85 Boot 90 ATAPI CD DVD Devices 96 Boot Device Priority 92 Hard Disk Drives 94 Removable Devices 95 entering 72 Exit 107 Main 74 Security 97 removing the User pass word 99 Supervisor password 97 User password 97 Server 100 Event Log Configuration 105 175 Console 103 System Management 102 BPLA cage configuration 43 installing cage 46 installing hard disk 45 removing cage 43 Serial Features c Caring features 5 n removing 55 D DIMM installing 60 E expansion card installing 64 G Graphics 4 1 VO ports 4 M MegaRAID Configuration 156 Memory 3 N Networking 4 o opening the system 39 open front bezel 39 remove air baffle 41 remove front bezel 39 remove side panel 41 P peripherals 24 keyboard 24 monitor 26 powercable 27 power supply module installing 67 Processor 3 176 s SCSI cable cage configuration 49 installing cage 51 installing hard disk 50 removing cage 51 SCSI HBA setup 155 SCSI RAID HBA 155 SCSI RAID HBA setup 155 Serial ATA ports 4 Storage 3 system boards 14 mainboard layout 14 system memory reconfiguring 61 system upgrade 37 ESD precautions 37 postinstallation instructions 38 preinstallation instructions 37 Li turning off the system 33 turning on the system 28 power on problems 29
12. Hode Boot Disabled Enter Change Front Panel Suitch Inhibit Disabled F General Help NAT Control Disabled F18 Save and Exit BC Exit vit S6 C Copyright 1985 2004 Anerican Wegatrends Inc Administrator Prevents unauthorized access to the Not Installed Password BIOS setup Installed User Password Secures your system against unau Not Installed thorized use Once you set this pas Installed word you have to type it whenever you boot the system User password is available only when a Supervisor password is set Set Admin Press Enter to change the Admin pass N A Password word 98 4 BIOS setup Set User Press Enter to change the User pass N A Password word User Access Grayed out unless Admin passwordis No Access Leves set View Only Limited Full Access Clear User Grayed out unless Admin password is N A Password set Press Enter to clear the user pass word Fixed disk Enable or disable boot sector virus Disabled boot sector protection Enabled protect Passwordon Grayedoutif User passwordisnot Disabled Boot installed Enabled Secure Mode GrayedoutifUserpasswordisnot 1 minute Timer stalled 2 minutes 5 minutes 10 minutes 20 minutes 60 minutes 120 minutes Secure Mode Grayed out if User passwordisnot L HotKey CTRL installed z ALT Secure Mode Grayed out if User password is not Boot installed Front Panel Grayed out if a
13. Policy Stay On Enter Go to Sub Screen Platforn Event Filtering Enabled Fi General Help FiO Save and Brit BC Ext v02 56 C Copyright 2004 fnevican Hegatrends Inc System Press Enter to enter the submenu screen N A Management Serial Console Press Enter to enter the submenu screen N A Features Event Log Press Enter to enter the submenu screen N A configuration Assert NMIon If enabled NMI generated on SERR and Disabled SERR logged Enabled Assert NMIon Grayed out in NMI on SERR is disabled Disabled PERR Enabled 101 Resume on AC When set to Stays Off Front Panel Switch Stays Off Power Loss Inhibit in BIOS Security menu is disabled power On FRB 2 Policy Controls action if boot processor is disa Retry on bled or not Next Boot Disable FRB2 Timer Late POST Controls time limit for add in card dete Disabled Timeout tion 5 minutes 10 minutes 15 minutes 20 minutes Hard DiskOS Controls the time limit for booting an OS Disabled Boot Timeout from a HDD 5 minutes 10 minutes 15 minutes 20 minutes PXE OS Boot Controls the time limit for booting an OS Disabled Timeout using PXE boot 5 minutes 10 minutes 15 minutes 20 minutes OSWatchdog Controls the policy upon timeout Stay On Timer Policy Reset Power Off Platform Event Enable or disable trigger for system sensor Disabled Filtering events Enabled 102 4 BIOS setup System Management The Syst
14. and places them onto the bootable diskette Upgrading the BIOS 1 Place the bootable diskette containing the BIOS update files into the diskette drive of your system Boot the system with the diskette in the drive 2 A menu will appear with two options Use option 1 to automatically update the system BIOS Use option 2 to manually update the system BIOS and the User Binary 10 m1 If you selected option 1 to automatically update the system BIOS The system will execute the AfuDOS update utility to update the BIOS When the update is complete the utility will display a green box with a message that says Completed Successfully The system will then reboot 4 If you selected option 2 to manually update the BIOS or to update the flash memory you can either select Update Flash Memory From a File or Update System BIOS Update Flash Memory From a File When prompted for a file name type BIOS wph and press Enter Update System BIOS The system will warn you that the BIOS will be updated Verify the BIOS version is correct and press Enter to continue When the update is complete the utility will display a green box with a message that says Completed Successfully The system will then reboot Wait while the BIOS files are updated Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed Remove the diskette from the diskette dri
15. cage Configuring the non Hot Plug HDD cage To remove the cage To install a hard disk into the cage To install the cage Installing and removing storage devices To remove a 5 25 inch storage device To install a 5 25 inch storage device Upgrading the CPU To remove a CPU with heatsink Processor Sequence To install a CPU with heatsink Upgrading the system memory To remove a DIMM To install a DIMM Replacing the Backup Battery Installing an expansion card To install an expansion card Installing a redundant power supply module To install a redundant power supply module 4 BIOS setup BIOS setup Entering BIOS setup Main Advanced Processor Summary and Configuration IDE Configuration Floppy Configuration Super I O Configuration USB Configuration PCI Configuration 35 37 37 39 39 39 39 a 43 43 45 46 49 49 50 51 52 52 53 55 55 56 56 59 60 60 62 64 64 66 67 69 71 72 74 76 7 78 83 84 85 87 Memory Configuration Boot Boot Settings Configuration Boot Device Priority Hard Disk Drives Removable Devices ATAPI CD DVD Devices Security To set an Administrator User password To remove the User password Server System Management Serial Console Features Event Log Configuration Exit Upgrading the BIOS Preparing for the Upgrade Recording the Current BIOS Settings Obtaining the Upgrade Creating a Bootable Diskette Creating the BIOS Upgrade Diskette Upgrading the BIOS Changing the BIOS Language Recover
16. companies iii Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label Class B devices have an FCC logo or FCC IDE on the label Once the class of the device is determined refer to the following corresponding statement Class B equipment This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain co
17. complete remove the diskette Press Enter 7 The computer will reboot and the changes will take effect Recovering the BIOS In the rare event that the BIOS becomes damaged a recovery process needs to be followed to return the system to service Two methods are available to recover the BIOS automatically with the crisis recovery diskette and manually by moving a jumper on the system board These methods are described below Note BIOS recovery is the mode of last resort used only when the main system BIOS will not come up Manually Recovering the BIOS A BIOS recovery can be manually initiated This option would be used only when the BIOS is corrupt but the ROM checksum error does not occur during POST To manually initiate a BIOS recovery use the following steps 1 Power down and uplug the system from the AC power source 113 2 Move the recovery jumper at J1D1 from pins 13 and 14 to cover pins 14 and 15 3 Inserta bootable diskette containing the file AMIBOOT ROM into the A diskette drive 4 Plug the system into the AC power source and power it on A blue screen will be displayed and the recovery process will automatically run The system will continue to beep throughout the recovery process The recovery process is complete when the beeping stops Remove the diskette Power down and unplug the system from the AC power source 8 Move the BIOS recovery jumper at J1D1 back to the original position
18. in use Auto fer Mode If you set this parameter to Auto BIOS setup automatically detects if the installed hard disk drive supports the Block Mode function If supported it allows data transfer in blocks multiple sectors at a rate of 256 bytes per cycle H you set this parameter to Disabled data transfer from and to the device occurs one sector at a time PIO Mode When set to Auto BIOS setup Auto automatically detects if the installed hard Q disk supports the function If supported 4 it allows for faster data recovery and 2 read write timing that reduces hard disk activity time This results in better hard 3 disk performance 4 DMA Mode Selects DMA Direct Memory Access Auto mode Options include SWDMAO O Auto Auto detected SWDMAO 1 SWDMAn SingleWordDMAn SWDMAO 2 MWDMAn MultiWordDMAn MWDMA0 0 UDMAn UltraDMAn MWDMAO 1 MWDMA0 2 UWDMA0 0 UWDMAG 1 UWDMA0 2 UWDMA0 3 UWDMAO 4 UWDMAQ 5 82 4 BIOS setup SMART Enables or disables the SMART Self Auto Monitoring Analysis and Reporting Disabled Technology funcion ofthe intemal hard Enabled If Auto is selected BIOS setup will ena ble the S M A R T function if the driver supports it 32bitData Enables or disables the 32 bit data Disabled Transfer transfer function Enabled 83 Floppy Configuration The Floppy Configuration submenu displays the type of floppy drive installed in the server SETUP UTILITY vanced Floppy Conf
19. proper type of power supply cord set provided in your accessories box for this unit It should be a detachable type UL listed CSA certified type SPT 2 rated 7A 125V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters Notices FCC notice Laser compliance statement Important safety instructions 1 System tour Product briefing Processor Memory subsystem Storage Graphics interface Networking VO ports Serial ATA ports Caring features Product specification summary External and internal structure Front bezel Front panel Rear panel Internal components System boards Mainboard layout Hot Plug HDD Cage backplane board layout SCSI Hot Plug HDD Cage backplane board layout SATA 2 System setup Setting up the system Preinstallation requirements Connecting peripherals To connect the PS 2 keyboard To connect the PS 2 mouse To connect the VGA monitor To connect the power cable Turning on the system Power on problems Operating system configuration Network connection Tower to rack option Turning off the system 21 23 23 24 24 25 26 27 28 29 30 31 32 33 Contents 3 Upgrading the system Upgrading the system Installation precautions Opening the server Before opening the server To open the front bezel To remove the front bezel To remove the side panel Configuring the Hot Plug HDD cage To remove the Hot Plug HDD cage To install a hard disk into the carrier To install the Hot Plug HDD
20. section 1 Remove the two parts of the front bezel the side panel and the air baffle Refer to the previous section for detailed intructions 2 Disconnect the following cables from the cage SCSI a SCSI cable b SCSI HDD 6 pin management cable SCSI HDD power cable 3 Disconnect the following cables from the cage SATA a SATA cable 3 Upgrading the system SATS HDD power cable b a SATA BD TO MBD VEX sara HD Ta UAE SATA an Tm SU Loosen the four thumbscrews that secure the cage to the chassis 1 4 Pull the cage from the chassis 2 5 45 To install a hard disk into the carrier You need not remove the Hot Plut HDD cage from the chassis to install a hard disk into the cage s hard disk carrier Press the HDD release lever 1 then pull the hard disk carrier from the cage 2 1 Remove the four screws to open the hard disk carrier Keep the screws for later use 3 When applicable remove any previously installed hard disk 2 46 3 Upgrading the system 4 Install a hard disk in the hard disk carrier then secure it with the four screws you removed earlier 5 Insertthe hard disk carrier into the cage with the lever fully extended 6 Push the lever back until it clicks into place Make sure that the drive is properly inserted before closing the lever To install the Hot Plug HDD cage 1 Detach the chassis panels and remove t
21. sure that you have turned off your system and all peripherals connected to it Read the Preinstallation instructions on page 37 You need to open the server before you can install additional components The front bezel and left side panel are removable to allow access to the system s internal components Refer to the following sections for instructions Before opening the server Before opening the server observe the following precautions 1 Turn off the system and all the peripherals connected to it 2 Unplug all cables from the power outlets 3 Place the system unit on a flat stable surface Note The illustrations used in this section show the Altos G520 server chassis To open the front bezel A security lock secures the front bezel to protect your system unit against unauthorized access To open the front bezel 1 Insert the key into the lock and turn it clockwise until it points to the unlocked icon gg 2 Openthe front bezel To remove the front bezel The front bezel is attached to the chassis by screwless hinges To remove the front bezel 1 Unlock the bezel with the key when necessary 40 3 Upgrading the system 2 Open it approximately 90 3 Lift it up a little 1 then move it away from the chassis 2 4 Remove the upper bezel assembly by pressing the two finger releases 1 then lift from the bottom 2 and remove a1 To remove the side panel The side panel is att
22. system context for ACPI 00 OFF OFF OFF OFF Passes control to OS Loader typically INT19h Bootblock Initialization Code Checkpoints The Bootblock initialization code sets up the chipset memory and other components before system memory is available The following table describes the type of checkpoints that may occur during the bootblock initialization portion of the BIOS Before D1 Early chipset initialization done Early super VO itialization is done xcluding RTC and keyboard controller NMI is disabled Di R R OFF A Perform keyboard controller BAT test Check if waking up from power management suspend state Save power on CPUID value in scratch Mos Do R R OFF R Go to flat mode with 4GB and GA20 enabled Verify the bootblock checksum 169 Disable CACHE beforfe memory detection Execute full memory sizing module Verify that flate mode is enabled D3 Disable CACHE before memory detection Execute full memory sizing module Verify that flat mode is enabled OFF Test base 512KB memory Adjust policies and cache first 8MB D5 OFF Bootblock code is copied from ROM to lower system memory and control is given to it BIOS now executes out of RAM D6 Both key sequence and OEM specific method checked to determine if BIOS recovery is forced Main BIOS checksum tested If BIOS recovery is necessary control flows to checkpoint EO See Bootblock Recovery Cod
23. the available devices 2nd Drive 1H2D 48 VDC VDi2861 Selectc creen v 56 C Copyright 1985 2604 Anerican Negatrends 1st Drive Sets the device to be considered the primary hard drive 2nd Drive Sets the device to be considered the secondary hard drive 95 Removable Devices The Removable Devices submenu displays the type of removable devices available in the system BIOS SETUP UTILITY id Renovable Drives Specifies the boot M sequence from the available devices SelecteScreen th Select Iten Change Option FL General Help F8 Save and Exit ESC Exit 96 4 BIOS setup ATAPI CD DVD Devices The ATAPI Advanced Technology Attachment Packet Interface CD ROM submenu displays the type of ATAPI CD ROM available in the system BIOS SETUP UTILITY CD DVD Drives Specifies the boot sequesce fron the available devices SelectoScreen M8 Save and Exit HC Exit 97 Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords Security Settings Set or clear Adnin M password Mninistrator Password is Not Installed User Password is Not Installed Set User Password User Access Level Full Access Clear User Passuord Fixed disk boot sector protect ER Password On Boot Secure Mode Tiner Tt Minute SelecteScreen Secure Mode HotKey Ctrl Alt L th Select Iten Secure
24. the BIOS setup to view the new value for total system memory and make a note of it 62 3 Upgrading the system Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices 1 Observe the safety and ESD precautions above and at the beginning of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Remove power from your system by unplugging the AC power cord Remove the chassis cover Locate the battery Gently pull back on the metal tab to release the battery Remove the battery from its socket See Battery in Mainboard layout Sous L 1 O lo T nex n 8 Dispose of the battery according to local ordinance 10 12 13 63 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket Reconnect or replace any internal components you needed to disconnect or remove Replace the server s cover Reconnect any external components you needed to disconnect
25. vendor should be installed in the Altos G520 60 3 Upgrading the system To remove a DIMM Before installing a new DIMM in a socket remove first any previously installed DIMM from that socket Important Before removing any DIMM from the mainboard make sure to create a backup file of all important data 1 Observe the ESD precautions and pre installation procedures described on page 37 Locate the DIMM slots on the mainboard Press the holding clips on both sides of the socket outward to release the DIMM 1 4 Gently pull the DIMM upward to remove it from the socket 2 Note Place your forefingers on the top of the DIMM before pressing the holding clips to gently disengage the DIMM from the socket To install a DIMM 1 Observe the ESD precautions and pre installation procedures described on page 37 Locate the DIMM slots on the mainboard Open the clips on the socket 61 4 Align then insert the DIMM into the socket 1 5 Press the holding clips inward to lock the DIMM in place 2 Note The DIMM socket is slotted to ensure proper installation If you insert a DIMM but it does not fit easily into the socket you may have inserted it incorrectly Reverse the orientation of the DIMM and insert it agai 6 Observe the post installation instructions described on page 38 Reconfiguring the system memory The system automatically detects the amount of memory installed Run
26. 2 The heatsink becomes very hot when the system is on NEVER touch the heatsink with any metal or with your hands Processor Sequence if only one CPU is to be installed it must be installed in the CPU 1 socket see CPU socket 1 in Mainboard layout for more information In this case the CPU 2 socket no longer requires a termination module When installing multiple processors install CPU 1 first then CPU 2 To install a CPU with heatsink 1 Observe the ESD precautions and pre installation procedures described on page 37 Locate the CPU socket on the mainboard Align the CPU to its socket making sure that pin 1 indicated by the notched corner of the CPU connects to hole 1 of the socket on the bottom right corner 4 To install the CPU to its socket follow the steps below Insert the CPU into the socket 1 Lower the CPU locking lever to secure the CPU 2 57 58 3 Upgrading the system 5 Replace the heatsink on top of the CPU 1 Using a screwdriver loosen the screws that hold the heatsink assembly in place 2 Plug the CPU fan in to the mainboard 3 For help locating the CPU fan connectors on the mainboard see Mainboard layout on page 14 6 Observe the post installation instructions described on page 38 59 Upgrading the system memory This section includes instructions for removing and installing a memory module The Server Boards Altos G520 each provides four DDR266
27. 4 LEDs During the POST process each light sequence represents a specific Port 80 POST code If a system should hang during POST the Diagnostic LEDs will present the last test executed before the hang When reading the lights the LEDs should be observed from the back of the system Disable NMI parity video for EGA and 03DMA controllers initialize BIOS POST Run time data area ize BIOS modules on POST entry and GPNV itialized CMOS as the Kernel Variable wCMOSFlags 04 OFF G OFF OFF Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK Verify CMOS checksum manually by reading storage area If the CMOS checksum is bad update CMOS with power on default values and clear passwords In status register A Initializes data variables that are based on CMOS setup questions Initializes both the 8259 compatible PICs in the system 162 Diagnostic Code Checkpoints Initializes the interrupt controlling hardware generally PIC and interrupt vector table OFF Do RW test to CH 2 count system timer Install the POSTINT1Ch handler Enable IRQ 0 in PIC for system timer interrupt Traps INTICh vector to POSTINT1ChHandierBloc k OFF OFF OFF Initializes the CPU The BAT test is being done on KBC Program the keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 co OFF OFF E
28. 5 If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Characters Are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Are the video monitor s signal and power cables properly installed Does this video monitor work correctly if plugged into a different system System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly it is an indication of possible system component failure Check the following Is the power on light lit If not see Power Light Does Not Light If your system has LED lights for the fans is one or more of these LEDs lit Are any other control panel LEDs lit Have any of the fan motors stopped Use the server management subsystem to check the fan status 129 Have your fans speeded up in response to an overheating situation Have your fans speeded up in response to a fan that has failed Are the fan power connectors properly connected to the server board Is the cable from the control panel board connected to the both the control panel board and to the server board Are the power supply cables properly connected to the server board Are there any shorted wires caused by pinch
29. Acer Altos G520 series User s guide Copyright 2004 Acer Incorporated All Rights Reserved Acer Altos G520 series User s guide Ast issue July 2004 Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes Such changes will be incorporated in new editions of this manual or supplementary documents and publications This company makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your computer All correspondense concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Number Serial Number Purchase Date Place of Purchas Acer and the Acer logo are registered trademarks of Acer Inc Other company s product names or trademarks are used herein for identification purposes only and belong to their respective
30. Auto POST Error When this item is enabled you will be Disabled pause prompted when an error is detected dur Enabled ing boot up If disabled the system will boot with no intervention if possible Hit F2 Message Displays Press F2 to run Setup during Disabled Display POST Enabled Scan User Flash Allows BIOS to scan Flash ROM for user Disabled Area binaries Enabled Boot Device Priority The Boot Device Priority submenu lets you specify the boot search sequence during the POST process 93 BIOS setup will display an error message if the drive s specified is not bootable Boot Device Priority Specifies the boot s quence fron the available devices nd Boot Device u Srd Boot De EFI 1 10 14 621 A device enclosed in 4th Boot Device COROM SH ATRPI CD 1 parenthesis has been Sth Boot Device MNetvork IBA GE Slo disabled in the corresponding type vem SelecteScreen th Select Iten Change Option FL General Help HO Save and Bait HC bit ist Boot Device Sets the device from which the system will first attempt to boot up 2nd thru Sth Sets the device from which the system will attempt to Boot Device boot up when previoius attempts fail 94 4 BIOS setup Hard Disk Drives The Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives EGER PUER Hard Disk Drives Specifies the boot sequence fron
31. D fault occurs 2 This indicator lights up green to indicate drive access 3 When system is degraded or faulty the status indicator would blink or light up amber 10 1 System tour e ee Altos G520 with redundant gg Power supply unit installed Altos G520 with fixed single power supply unit installed n 1 Main power supply cable socket 2 er USB ports 3 PSI2 keyboard port 4 PSI2 mouse port 5 VSAmonitor port 6 Serial port 7 8 B Gigabit LAN port 10 100 1000 Mbps E Expansion slots 10 p Main power supply indicator n A Mein power supply fail indicator 12 Main standard 600 watt power supply unit PSU 13 Rear system fan 14 Side Panel lock release 1 This indicator will light up green when the power supply module is functioning properly 2 This indicator will light up amber when the power supply module or any PSU internal fan fais 12 1 System tour Internal components Altos G520 with non Hot Plug hard disk cage installed 13 1 Power supply module bays for two redundant PSUs or one single standard PSU bay Manufacturing optional 2 Rear system fan 3 Rear system fan screw to secure the rear system fan 4 Mainboard 5 PCI bus slot 6 Air baffle 1 Though the system supports two hot swappable power supply modules the sys tem comes bundled with a single standard 600 watt power supply module only You have the o
32. E 4 Add 2 drives to current array and press Enter to finish creating current array Press Enter again to select array to configure Press spacebar to select the array and press lt F10 gt to configure the logical drive 7 The default RAID level for 2 disk drives is RAID1 Just select Accept to use the default setting and press lt Enter gt to return to the ARRAY SELECTION MENU Press Enter to end the array configuration Select YES to Save Configuration and press any key to return to the Configure menu ou o Initial RAID Volume Press lt Esc gt to return to the Management Menu 2 Select Initialize from Management menu All logical drives should be listed under Logical Drives 3 Press lt Spacebar gt to select drives for initialization The selected drive will be shown in yellow 4 After selecting the drives press F10 and select YES to start the initialization process When initialization is complete press any key to continue Press lt Esc gt to return to the Management Menu ou Save and E 1 151 Embedded RAID Configuration Utility When RAID configuration and initialization is complete press Esc in the Management Menu and select YES to exit the Embedded RAID Configuration Utility Press lt Ctrl gt Alt Del to reboot the server Now you can start installing an OS on the RAID array NOTE You can find the onboard SATA RAID driver in the EasyBUILD R
33. Enter Hain Advanced P UTILITY Boot rity Ser id Exit Options Exit systen setup after saving the changes Discard Changes and Exit Discard Changes FiO Key can be used for this operation load Setup Defaults Load Custon Defaults Save Custon Defaults SelectcScreen t Select Iten Enter Go to Sub Screen FL General Hely FB Save and Exit BC Exit wrican Megatrends Ine Save Changes and Exit Saves changes made and close the BIOS setup Pressing F10 can also be used Discard Changes and Exit Exit system setup without saving changes Pressing Esc can also be used Discard Discard any changes made to setup without exiting Changes Pressing F7 can also be used Load Setup Loads the original BIOS setup parameters Defaults Pressing F9 can also be used 108 4 BIOS setup Load Custom Loads the custom settings for all BIOS parameters as Defaults saved by user Save Custom Saves custom settings for all BIOS parameters Defaults 109 Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in flash memory The code and data in the upgrade file include the following On board BIOS ATA 100 RAID BIOS and PXE option ROMs for the devices that are embedded on the system board The Setup Utility The System BIOS Preparing for the Upgrade The steps below explain how to prepare to upgrade the BIOS including how to Record the current
34. Exit AMIBIOS Version BIOS ID string excluding build date Build Date Date when the BIOS setup was created 75 Processor Type Processor brand ID string Speed Calculated processor speed Count Number of processors detected System Memory Size Amount of physical memory detected System Time Configures the system time in 24hour format HH MM SS System Date Configures the system date Default value is Build Date Language Select the language used by BIOS Choose fro default French German Italian Spanish 76 4 BIOS setup Advanced The Advanced menu contains parameter values that define how the system behaves on startup Warning Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction Press Enter to enter the submenu screen of the parameters shown in the screen below Advanced Settings Options for CPU WARNING Setting urong values in below sectione ray cause syiten to malfunction IDE Configuration Floppy Configuration Super 1 0 Configuration USB Configuration PCI Configuration gt Henory Configuration 1 SelecteScreen th Select Iten Enter Go to Sub Screen Fi General Hel FiA Save and Ex BC Exit vL S6 CCapynight 19 7 Processor Summary and Configuration The Processor Summary Configuration submenu displays general information about the installed process
35. ID function 1 In the BIOS Setup Utility move cursor to Advanced Then select lt IDE Configuration gt and press Enter 2 Move cursor to Configure S ATA as RAID and press Enter to change the Options to Enabled 3 Press lt F10 gt save the configuration changes and exit setup How to create RAID 1 volume Enter the onboard SATA RAID Configuration Utility When you see the Intel Embedded Server RAID information shows on the screen during the POST Power On Self Test press Ctrl E to enter the Embedded RAID Configuration Utility Loading onboard SATA RAID default setting Select Objects from Management menu Select Adapter from Objects The selectable adapter will be listed Press Enter on the adapter and the adapter setting will be shown on the screen You can change the setting from this menu 150 Appendix ATA RAID Configuration 4 Select Factory Default and YES to load the default settings 5 Exit the configuration utility and press Ctrl Alt Del to reboot the server Create RAID 1 volume Select Configuration from Management Menu Select New Configuration from the Configuration menu and select YES to continue An array selection window displays the devices connected to the current controller S 3 Press the arrow keys to choose specific physical drives and press spacebar to associate the selected drive with the current array The indicator for selected drive change from READY to ONLIN
36. Installing a redundant power supply module The Altos G520 server power subsystem consists of two hot swappable power supply module bays that accept standard 610 watt power supply modules The system comes bundled with only a single power supply module leaving one power supply module bay empty You have the option to purchase an extra power supply module to provide your system with redundant power source This power configuration enables a fully configured system to continue running even if one power supply module fails Note The redundant power source feature is only applicable to the Altos G520 model WARNING To reduce the risk of personal injury or damage to the equipment the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels WARNING To reduce the risk of personal injury from hot surfaces observe the thermal labels on each power supply module You can also consider wearing protective gloves P WARNING To reduce the risk of personal injury from electric shock hazards do not open the power supply modules There are no serviceable parts inside the module B Caution Electrostatic discharge can damage electronic components Make sure that you are properly grounded before handling a power supply module gt 67 To install a redundant power supply m
37. OM drive 1 before pulling it from the chassis 2 53 To install a 5 25 inch storage device Prior to inserting any device into a 5 25 inch device bay you must attach mounting rails to it Note Contact you local Acer dealer or authorized service center to purchase the 5 25 inch device mounting kit 1 Attach the rails to the 5 25inch device with four screws included in the kit 54 3 Upgrading the system 2 Insert the CD ROM drive into the drive bay until the locking tabs dick 3 Connect the power and bus cables to the new drive 4 Observe the post installation instructions described on page 38 55 Upgrading the CPU This section includes instructions for removing and installing a CPU To remove a CPU with heatsink Before installing a new CPU in a socket remove first any previously installed CPU from that socket Important Before removing a CPU from the mainboard make sure to create a backup file of all important data 1 Observe the ESD precautions and pre installation procedures described on page 37 Locate the CPU sockets on the mainboard To detach the CPU from its socket follow the steps below Unplug the CPU fan from the mainboard 1 Using a screwdriver loosen the screws that hold the heatsink assembly in place 2 Remove the heatsink 3 56 3 Upgrading the system Lift the CPU locking lever until it is fully extended 1 Gently unseat and pull the CPU from the socket
38. Prinary DE Master Not Detected P ATA Controller gt Prinary DE Slave Mot Detected Both enables both gt Secondary IDE Master ATAPI CDROM P ATA Controllers gt Secondary IDE Slave Not Detected gt Third IDE Master Ham Disk SelecteScreen gt Fourth IDE Master Hard Disk th Select Iten ES Change 3 Hard Disk Write Protect Disabled Fi General Help IDE Detect Tine Qut Sec 135 F8 Save and Exit ATACPI G Pin Cable Detection Host amp Device EC Exit v2 56 C Copyright 1985 2004 Rnerican Megatrends Inc Onboard Controlsstate of integrated P ATA Disabled P ATA controller Primary Channels Secondary Both Onboard Controls state of integrated S ATA Disabled SATA controller Enabled Channels Configure When enabled the S ATA channels Disabled SATA are reserved to be used as RAID Enabled as RAID S ATA Ports Defines pr channels ity between S ATA 79 A1 3 4M A240 M AT ATM A2 3 M Mixed P ATA Lets you remove a P ATA and NA SATA replace it by S ATA in a given channel only one channel can be SATA Primary IDE Selects submenu with additional N A Master device deati Primary IDE Selects submenu with additional N A Slave device deati Secondary IDE Selects submenu with additional N A Master device deati Secodary IDE Selects submenu with additional N A Slave device deati Third IDE Selects sub
39. Stop Eject button again to close the disc tray 6 The Acer EasyBUILD sequence begins automatically Follow all onscreen instructions For more information refer to the EasyBUILD Installation guide 31 Network connection The server has one 10 100 1000 Mbps Gigabit Etherned LAN port located on the rear panel for fast network connection To connect to the network simply plug the network cable into the Gigabit LAN port gray port Note The illustration below shows the Altos G520 Basic server chassis Note Consult the operating system manual for how to configure the network setup 32 2 System setup Tower to rack option Aside from its tower configuration the Acer Altos G520 series server can also be mounted in a rack model position A rack mount kit is available for customers who want to convert a tower mounted system to rack model design To purchase a rack mount kit contact your local Acer representative The figure below shows the server in a rack mount position Note The illustration above shows the Altos G520 server chassis Rack Mount instructions are provided as an appendix to this manual 33 Turning off the system To turn off the server on the Windows taskbar click on the Start button point to Shut Down select Shut down from the drop down window then click on OK You can then turn off all peripherals connected to your server If you are unable to
40. TRL N Pressed CMOS is ignored and NVRAM is cleared User must enter Setup 117 BIOS POST Beep Codes The table below lists the POST error beep codes Prior to system video initialization the BIOS uses these beep codes to inform users of error conditions The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system Please note that not all error conditions are supported by BIOS beep codes 1 Refresh failure 2 Parity cannot be reset 3 First 64 Kb memory failure 4 Timer not operational 5 Processor failure Reserved not used 6 8042 GateA20 cannot be toggled memory failure or not present 7 Exception interrupt error 8 Display memory RW error 9 Reserved not used 10 CMOS Shutdown register test error Invalid BIOS such as POST module not found 118 4 BIOS setup BIOS Recovery Beep Codes 1 One long beep video is active 12 One long beep and two short beeps Insert the BIOS recovery diskette An error or warning condition at boot can result in a series of beeps being issued known as beep codes These beeps have a code that identifies system or PCI card events For example some Acer RAID cards have beep codes Before checking for a system beep code error make sure the PCI card is not causing the beeping 119 Configuration and BIOS Select Jumpers
41. ached to the server by two non removeable thumbscrews To remove the side panel 1 Loosen the thumbscrews located at the end of the left panel closest to the rear panel 1 2 Slide the left panel slightly rearward 2 then upward 3 before detaching it from the chassis 4 To remove the air baffle Remove the air baffle to allow easy access to the motherboard and system components Follow the steps below to remove the air baffle 1 Remove the two screws four total at either end of the air baffle 1 Save the screws for later use 42 3 Upgrading the system 2 Pull out the air baffle to remove it from the chassis 2 Caution After completing the component upgrade replacement procedures do not forget to reinstall the air baffle before replacing the chassis panels Failure to do so will reduce the system s cooling efficiency which can adversely affect performance or cause damage due to overheating 43 Configuring the Hot Plug HDD cage This section includes instructions for removing and installing the Hot Plug HDD cage as well as procedures on how to install a hard disk into the cage s hard disk carrier Note The Hot Plug HDD cage feature is only applicable to the Altos G520 model To remove the Hot Plug HDD cage Important Before detaching the Hot Plug HDD cage from the chassis make sure to first remove all hard disks from their carriers For instructions refer to the succeeding
42. ader BB Front panel connector cc Front panel USB header DD ARMC connector EE SATA A1 and A2 connectors FF Intel 6300ESB ICH ICH5 HR GG Chassis Intrusion header HH Jumper Block 1 3 CMOS Clear 5 7 Password Clear 9 11 Recovery Boot Serial B header SCSI LED connector KK Battery Hot Plug HDD Cage backplane board layout SCSI o lo 122 pin SAF TE connector 80 pin SCSI HDD connector 68 pin SCSI HDD connector SCSI HDD management cable connector PC bus 18 1 System tour 5 Power connector Hot Plug HDD Cage backplane board layout SATA i i 1 SATA HDD slot 19 2 SATA cable connector 3 HDD backplane power connector 10pin 20 1 System tour 2 System setup This chapter gives you instructions on how to set up the system Procedures on how to connect peripherals are also explained 23 Setting up the system Preinstallation requirements Selecting a site Before unpacking and installing the system select a suitable site for the system for maximum efficiency Consider the following factors when choosing a site for the system Near a grounded power outlet Clean and dust free Stable surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields prod
43. arly CPU Init Start Disable Cache Init Local APIC a OFF Set up boot strap processor information a OFF Set up boot strap processor for POST c5 OFF Enumerate and set up application processors c6 OFF Re enable cache for boot strap processor a Early CPU Init Exit OFF 163 Initializes the 8042 compatible Key Board Controller oB OFF Detects the presence of PS 2 Mouse OFF OFF Detects the presence of Keyboard in KBC Port oE Testing and initi of different Input Devices Also update the Kernel Variables Traps the INTO9h vector so that the POST INTO9h handler gets control for IRQ1 Uncompress all available language BIOS logo and Silent logo modules 13 OFF OFF Early POST initialization of chipset registers 24 OFF R OFF Uncompress and initialize any platform specific BIOS modules 30 OFF OFF Initialize System Management Interrupt OFF Initializes different devices through DIM See DIM Code Checkpoints section of document for more information 164 Diagnostic Code Checkpoints Initializes different devices Detects and initializes the video adapter installed in the system that have optional ROMs 2E G G A OFF Initializes all the output devices 3 OFF OFF R A Allocate memory for ADM module and uncompress it Give control to ADM module for ini Initiali
44. ation Select YES to Save Configuration and press any key to return to the Configure menu Initialize RAID Volume 1 Press Esc to return to the Management Menu 2 Select Initialize from Management menu All logical drives should be listed under Logical Drives 3 Press lt Spacebar gt to select drives for initialization The selected drive will be shown in yellow 158 Appendix E RAID Configuration 4 After selecting the drives press F10 and select YES to start the initialization process 5 When initialization is complete press any key to continue 6 Press Esc to return to the Management Menu Save And Exit MegaRAID Configuration Utility 1 When RAID configuration and initialization is complete press Esc in the Management Menu and select YES to exit the MegaRAID Configuration Utility 2 Press Ctrl Alt Del to reboot the server Now you can start installing an OS on the RAID array Appendix F Diagnostic Code Checkpoints This appendix includes tables of codes and error messages that may be encountered when operating the system 161 POST Code Checkpoints Each of the four LEDs can have one of four states Off Green Red or Amber The LED diagnostics feature consists of a hardware decoder and four dual color LEDs During POST the LEDs will display all normal Port80 codes representing the progress of the BIOS POST Each postcode will be represented by a combination of colors from the
45. ator account 138 Appendix B ASM Quick Installation Guide 2 Insert the EasyBUILD Management CD into the server s CD ROM drive The installation sequence will automatically be displayed 3 Select the option for ASM installation The installation wizard will be initialized 4 Follow all onscreen instructions to complete installation For detailed instructions on installing ASM Agent refer to the ASM User s manual To launch the program on the Windows taskbar click on the Start button point to Programs select Acer Server Management Suite then click ASM Agent Installing ASM Console To install ASM Console 1 Log in to the target Windows based PC using the Administrator account 2 _ Insert the EasyBUILD Management CD into the computer s CD ROM drive The installation sequence will automatically be displayed 3 Select the option for ASM installation The installation wizard will be initialized 4 Follow all onscreen instructions to complete installation For detailed instructions on installing ASM Console refer to the ASM User s manual To launch the program on the Windows taskbar click on the Start button point to Programs select Acer Server Management Suite then click ASM Console Appendix C Altos G520 Rack Installation Guide This appendix shows you how to install the optional rack mount kit for Acer Altos G520 141 System rack installation Aside from its tower configuration the Altos G520 ser
46. bles USB HOST controllers SelectcScreen bo Select Iten Change Option Pi General Help FAB Save and Exit ESC Exit 4 American Megatrends Inc USB Function When set to disabled other USB options Disabled are grayed out Enabled Legacy USB Support Enables legacy USB support Disabled Keyboard only Auto Keyboard and Mouse 86 4 BIOS setup Port 60 64 Should be enabled for full USB legacy Disabled Emulation support Enabled USB 2 0 Enables USB 2 0 Disabled Controller Enabled USB 2 0 Set transfer rate at 480Mbps Hi or Fullspeed Controller 12Mbps full Hispeed Mode PCI Configuration 87 The PCI PnP Configuration submenu lets you specify the settings for the PCI devices duanc PCI Configuration Dual Monitor Video Disabled Onborad NIC 1 left Enabled Onborad NIC 1 ROM Enabled Dx Enable Disable on board UGA Controller SelecteScreen th Select Iten Change Option FL General He Pid Save and Exit BC Exit Onboard Video Enables or disables VGA controller Disabled Enabled Dual Monitor Grayed out if onboard video is set to disa Disabled Video bled Enabled Onboard NICI Enables or disables onboard Network Disabled Left Interface Controller Enabled Onboard NICI Grayed out if device is disabled Disabled ROM Enabled 88 4 BIOS setup Memory Configuration The Memory Configuration submenu provides infor
47. controlled by BIOS and option ROMs 7A R A R_Intializes remaining option ROMs 7C A R R Generteand write contents of ESCD in NVRam 84 G OFF OFF Log errors encountered during POST 85 G OFF G Display errors to the user and get the user response for error 87 G G G Execute BIOS setup if needed requested 8c G OFF OFF chipset registers 8D G OFF G Build ACPI tables if ACPI supported 8E G G OFF Program the peripheral parameters Enable Disable NMI as selected 90 OFF OFF R Late POST initialization of system management interrupt A0 OFF R OFF Check boot password if installed Al OFF R G Clean up work needed before booting to operating system 167 Takes care of runtime image preparation for different BIOS modules Fill the free area in F000h segment with OFFh Initializes the Microsoft IRQ Routing Table Prepares the runtime language module Disables the system language module AT Displays the system configuration screen if includes the programming of the MTRR OFF OFF Prepare CPU for operating system boot including final MTRR values A9 OFF Wait for user input at config display if needed OFF OFF Uninstall POST INT1Ch vector and INTO9h vector Deinitializes the ADM module AB OFF Prepare BBS for Int 19 boot AC End of POST of chipset registers 168 Appendix F Diagnostic Code Checkpoints B1 R OFF R A Save
48. cted Control CTSRTS XON XOFF CTSRTS CD Terminal Type PCANSI VT100 VT UTF8 ACPI Redirec Enable or disable ACPI OS Headless Con Disabled tion port sole Redirection Serial A Serial B Event Log Configuration 105 The Event log configuration submenu allows you to configured the event log setting Event Log configuration BIOS Event Logging Enabled Critical Event Lagging Tnabled ECC Error logging tEnabled PCI Error Logging nabled PSB Error Logging nabled Hublink Error Logging nabled Setting this to Enabled vill clear the Systen Event Log during the next boot SelectoScreen 1 Select Iten Change Option Fi General Help HG Save and Exit BC Bdt it 1985 2004 Anerican Megat Clear All Event Enable to clear logs Disabled Logs Enabled BIOS Event Allows logging of BIOS events Disabled Logging Enabled Critical Event Logs fatal errors including PERR SERR Disabled Logging and ECC Enabled ECC Event Enable or disable ECC event logging Disabled Logging Enabled 106 4 BIOS setup PCI Error Enable or disable PCI error logging isabled Logging Enabled FSB Error Enable or disable Front Side Bus log Disabled Logging ging Enabled Hublink Error Enable or disable Hublink error logging Disabled Logging Enabled Exit 107 The Exit menu displays the various options to quit from the BIOS setup Highlight any of the exit options then press
49. d components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source CAUTION Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 125 1 Turn off the system and all external peripheral devices Disconnect each of device from the system except for the keyboard and the video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no CD ROM disk in the CD ROM drive 5 If the power LED does light attempt to boot from a floppy diskette or from a CD ROM disk 6 Turn on the system If the power LED does not light see Power Light Does Not Light Verifying Proper Operation of Key System Lights As POST determines the system c
50. de Checkpoints EF A A A G Read error occured on media Jump back to checkpoint EB Fo R R R R Search for pre defined recovery file name in root directory F1 R R R A Recovery file not found F2 R RAR Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 R R A A Start reading the recovery cluster by cluster F5 R A R A Disable L1 cache FA A R A R Check the validity of the recovery file configurati to the current configuration of the flash part FB A R A A Make flash write enabled through chipset and OEM specific method Detect proper flash part Verify that the found flash part size equals the recovery ile size F4 R A R R The recovery file size does not equal the found flash part size FC A A R R Erase the flash part FD A A R A Program the flash part 173 The flash has been updated successfull Make flash write disabled Disable ATAPI hardware Restore CPUID value back into register Give control to F000 ROM and FOOO FFFOh 174 Diagnostic Code Checkpoints Index A Acer Server Manager ASM 123 137 system requirements 137 ASM Agent 137 ASM Console 137 system setup 137 install ASM Agent 137 install ASM Console 138 B BIOS setup 71 Advanced 76 Boot Settings Configuration 91 Floppy Configuration 83 IDE Configuration 78 Primary Secondary Third Fourth IDE Master Slave 80 Memory
51. e Checkpoints section of document for more information 170 Diagnostic Code Checkpoints Restore CPUID value back into register The Bootblock Runtime interface module is moved to system memory and control is given to it D8 A R OFF R The Runtime module is uncompressed into memory CPUID information is stored in D9 A R OFF A Store the Uncompressed pointer for future use in PMM Copying Main BIOS into memory Leaves all RAM below 1MB Read Write including E000 and F000 shadow areas but closing SMRAM DA A R G R Restore CPUID value back into register Give control to BIOS POST Execute POST Kernel See POST Code Checkpoints section of document for more information 171 Bootblock Recovery Code Checkpoint The bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS E9 A R R OFF Set up floppy controller and data Attempt to read from floppy Determine information about root directory of recovery medi EA A R A OFF Enable ATAPI hardware Attempt to read from ARMD and ATAPI CD ROM Determine information about root directory of recovery media EB A R A G Disable ATAPI hardware Jump back to checkpoint E9 172 Diagnostic Co
52. e instructions in the preceding section 2 Remove the four screws that secure a previously installed hard disk to the cage then pull the HDD out 3 Install a new hard disk into the cage then secure it with the four screws you removed in the previous step 4 Reinstall the HDD cable cage to the chassis Refer to the instructions in the subsequent section 51 To install the cage Turn off the system and all the peripherals connected to it Unplug all cables from the power outlets Place the system unit on a flat stable surface Remove the front bezel side panel and air baffle u se wn Insert the cage into the housing 1 then tighten the four thumbscrews to secure it to the chassis 2 6 Connect the HDD bus cable and the power cable to the hard disk drive D 7 Reinstall the air baffle and the chassis panels 52 3 Upgrading the system Installing and removing storage devices The system supports one 3 5 inch and three 5 25 inch internal storage devices The system comes pre installed with a floppy drive and a CD ROM drive The two empty 5 25 inch half height bays allow you to install additional drives such as another optical drive or a tape drive To remove a 5 25 inch storage device 1 Observe the ESD precautions and pre installation procedures described on page 37 2 Disconnect the power and bus cables from the old drive 3 Press the tool less locking tabs on each side of the CD R
53. e at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured 124 Appendix roubleshooting Are the processors fully seated in their sockets on the server board Are all standoffs in the proper location and not touching any components causing a potential short Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the control panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Are all integrated components from the teste
54. e on 133 the SCSI bus See your drive documentation for details on setting the SCSI ID for your drives If using ATA drives verify that the master slave settings are set correctly See your drive documentation for details on setting the master slave settings If using a RAID configuration with SCSI or SATA drives make sure the RAID card is installed correctly Bootable CD ROM Is Not Detected Check the following Make sure the BIOS is configured to allow the CD ROM to be the first bootable device LED Information The Acer Altos G520 includes LEDs that can aid in troubleshooting your system A table of these LEDs with a description of their use is listed below System Visiblefault Control Greenor Amber fault warning paneland Amber critical error or board rear non left corner recoverable Amber blink non critical ATA Control Control Green Blinking activity panel panel and Activity No action board left required side Memory Identify DIMMend Amber On Fault fault 1 6 failing front of memory board module 134 Appendix A Troubleshooting POST Display Leftrearof Each LED See the POST code code 1 4 boot 80 board canbe table LSB bitt POST code Off bit2 MSB Green Amber Red Fan Pack Warnon Frontcenter Amber On Fault Fault fan failure board CPU1 amp 2 ldenifyfan Frontcenter Amber On Fault Fan Fault failure board CPU1 amp 2 Identify 1 behind Amb
55. ed cables or have power connector plugs been forced into power connector sockets the wrong way Diskette Drive Activity Light Does Not Light Check the following Are the diskette drive s power and signal cables properly installed Are all relevant switches and jumpers on the diskette drive set correctly Isthe diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use the BIOS setup to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that Onboard Floppy is set to Disabled Optical Drive Activity Light Does Not Light Check the following Are the CD ROM DVD ROM drive s power and signal cables properly installed Are all relevant switches and jumpers on the drive set correctly Isthe drive properly configured 130 Appendix A Troubleshooting Cannot Connect to a Server Make sure the network cable is securely attached to the correct connector at the system back panel Try a different network cable Make sure you are using the correct and the current drivers Make sure the driver is loaded and the protocols are bound Make sure the hub port is configured for the same duplex mode as the network controller Make sure the correct networking software is installed you are direct
56. em Management submenu displays specific system information The following is for reference purposes only your system configuration may vary Systen Hanagenent Server Board Part Mert L Server Board Serial Nunber QCIMSY420801331 NICE Mac Address 08 E 8 aD 00 751 Systen Part Number n Systen Serial Munber TA Chassis Part Humber Chassis Serial Nunber BIOS Version E73206P28 062 1 x 61 08 6828 BHC Device ID 20 SelecteScreen BNC Firmware Revision 182311 tl Select Iten BHC Device Revision at PL General Help PIA Revision 48001 MB Save and Exit SDR Revision 0 86 BC Exit pright 1905 2084 Anerican Megat 103 Serial Console Features The Serial Console Features submenu allows you to configure serial port settings Serial Console Features If enabled BIOS uses the specified serial port to redirect the console to a remote Baud Rate 38 44 ANSI terminal Flow Control TCTS RIST Enabling this option Terminal Type PC ANS1 disables Quiet Boot ACPI Redirection port Wisabled Selectc creen 4 Select Iten EC Exit Bios If enabled BIOS uses the specified serial Disabled Redirection port to redirect the console to a remote Serial A Port terminal ide Baud Rate Sets the transfer speed for console redi 9600 rection 192K 38 4K 57 6K 115 2 K 104 4 BIOS setup Flow Control If enabled the system uses the flow con No Flow trol sele
57. er Then plug the other end of the power cable into a power outlet The figure below shows the Altos G520 Basic model 28 2 System setup Turning on the system After making sure that you have properly set up the system and connected all the required cables you can now power on the system To power on the system press the power button on the front panel The system starts up and displays a welcome message After that a series of power on self test POST messages appears The POST messages indicate if the system is running well or not Note The illustration below shows the Altos G520 server chassis e Note If the system does not turn on or boot after pressing the power button go to the next section for the possible causes of the boot failure Aside from the POST messages you can determine if the system is in good condition by checking if the following occurred Power indicator on the front panel lights up green Num Lock Caps Lock and Scroll Lock indicators on the keyboard light up 29 Power on problems If the system does not boot after you have applied power check the following factors that might have caused the boot failure The external power cable may be loosely connected Check the power cable connection from the power source to the power cable socket on the rear panel Make sure that the cable is properly connected to the power source and to the power cable socket No power co
58. er On Fault Fan Fault processor processor failure socket 5v Identfy5v Frontleft Amber On 5v standby Standby standby board power on power on state Power Identify the Control Green Off Power is LED powerstate panel off off or 5 ofthe On Power on system or 50 Slow Blink Low power state 1 3 Appendix B ASM Quick Installation Guide This appendix shows you how to install the ASM software package 137 Installing ASM Acer Server Manager ASM consists of the ASM Console and the ASM Agent These two components are both required to perform server management tasks System requirements ASM requires TCP IP connectivity between the ASM Console and the ASM Agent ASM Agent Altos Server System Min of 128 MB RAM SCSVIDE hard drive with at least 100 MB free hard disk space Microsoft Windows NT 4 0 or Windows 2000 Server Advanced Server operating system ASM Console Intel Pentium IIl 500 MHz or higher processor 128 MB of RAM SCSVIDE hard drive with at least 100 MB free hard disk space Microsoft Windows 2000 Professional XP Server Advanced Server operating system Ethernet card System setup Make sure that your system meets the requirements listed above before proceeding You may also want to change your screen to 800 x 600 resolution or higher for optimum viewing Installing ASM Agent To install ASM Agent 1 Log in to the managed server using the Administr
59. esource CD and SATA RAID utility in the EasyBUILD Management CD 152 Appendix D SATA RAID Configuration Appendix E RAID Configuration This appendix shows you how to create RAID 155 Configuring the SCSI SCSI RAID HBA This section briefly shows how to create a RAID 1 mirror volume This feature requires installation presence of LSI Logic 20320 R or LSI Logic 22320 R U32 SCSI controllers How to use SCSI HBA setup utility During the Power On Self Test POST press Ctrl gt lt C gt to enter the LSI Logic Configuration Utility Loading HBA Default Settings 1 In the LSI Logic MPT SCSI Setup Utility please press F2 and select Global Properties Then select Restore Defaults gt Press ESC then select Save changes then exit this menu Move cursor to 53C1020 1030 and press Enter Move cursor to Restore Default and press Enter Press ESC then select Save changes then exit this menu nawn How to use SCSI RAID HBA setup utility How To Create RAID 1 Mirror volume with a Hot Spare Disk 1 Inthe LSI Logic MPT SCSI Setup Utility please select lt 53C1020 1030 gt and press Enter Move cursor to lt RAID Properties gt and press Enter In Array Disk field press Space key to change the hard disk to Yes Note In the Array Disk field if you change settings you will see the following messages Press the DELETE key to erase data F3 keep Data Create 2 disk array Delete
60. he air baffle 2 Connect the following cables to the backplane board SCSI a SCSI cable b SCSI HDD 6 pin management cable SCSI HDD power cable 3 Connect the following cables to the backplane board SATA a SATA cable b SATA HDD power cable CES nsa o ue vis 47 48 3 Upgrading the system 4 Insert the Hot Plug HDD cage into the housing 1 then tighten the four thumbscrews to secure it to the chassis 2 5 Attach the other end of these cables to the corresponding connectors on the mainboard Refer to Mainboard layout on page 14 for the location of the connectors 6 Reinstall the air baffle and the chassis panels 49 Configuring the non Hot Plug HDD cage This section includes instructions for removing and installing the non Hot Plug HDD cage as well as procedures on how to install a hard disk into the cage To remove the cage 1 Turn off the system and all the peripherals connected to it 2 Unplug all cables from the power outlets 3 Place the system on a flat stable surface 4 Remove the front bezel inner front panel side panel and air baffle Disconnect the HDD bus cable and the HDD power cable from the hard disk drive u 6 Loosen the four thumbscrews that secure the cage to the chassis 0 7 Removet the cage from the chassis 2 50 3 Upgrading the system To install a hard disk into the cage 1 Remove the HDD cable cage from the chassis Refer to th
61. ical type banking and stacking technology and vendor should be installed in the Altos G520 Caution When using multiple memory modules it is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other Note 333 MHz memory will run at 320 MHz when used with a processor with 800 MHz system bus frequency Storage 55 inch IDE CD ROM drive 3 5 inch Floppy disk drive Support for three max hard disk drives Four additional 5 25 Inch device bays for add on options such as DDS4 DAT 20 40 GB tape backup drive 4 1 System tour DAT72 36 72 GB tape backup drive AIT 35 91 GB tape backup drive DVD ROM DVD RW DVD Dual or other optical drive Graphics interface On board ATI RageXL PCI Video with 8MB memory Networking Single Gigabit Ethernet port VO ports Front Two USB 2 0 ports Rear Four USB 2 0 ports Two PS 2 ports keyboard mouse One LAN port RJ 45 One parallel port Two serial ports Serial ATA ports Two serial ATA ports supporting RAID 0 or RAID 1 Caring features Part of Acer s mission as a company that cares about its end users provide features that make operation maintenance and upgrading your system simpler and faster The Altos G520 is no exception to this tule The following features and options are provided Cost efficient operation in a value oriented package Front accessible USB po
62. iguration Select the type of Foy die connected to the Onboard Floppy Controller Enabled syste SelecteScreen th Select Iten FB Save and Exit ESC Exit Floppy Drive A Floppy disk drive type None 720 KB 3 5 inch 1 44 MB 3 5 inch 2 88 MB 3 5 inch Onboard Allows BIOS to enable or disable Disabled Floppy the floppy controller Enabled Controller 84 4 BIOS setup Super I O Configuration The PCUPnP Configuration submenu lets you specify the settings for the PCI devices BIOS SETUP UTILITY vanced Configure Nat42x Super 10 Chipset Allous BIOS to Select MM serial Port ase Addresses Serial Port B Address 0 719 SelectoScreen th Select Iten FB Save and Edit ESC Exit vit 56 C Copyright 1995 2004 American Megatrends Inc Serial Port A Option that is used by other serial portis Disabled Address hidden to prevent conflicting settings 3FBIROA 2F8NRQ3 3ESARQA 2E81RQ3 Serial Port B Option that is used by other serial portis Disabled Address hidden to prevent conflicting settings 3FB ROA 2FBMRQ3 3EBIRQS 2EBIRQ3 USB Configuration 85 The USB Configuration submenu lets you specify the settings for the legacy devices and USB 2 0 dvanc ET TU mmu USB Configuration USB Devices Enabled None Legacy USB Support Iuto Port tant Emulation Disabled USB 2 8 Controller Enabled USB 2 8 Controller Mode THiSpeed Ena
63. ile corruption or changes to the software configuration Check the following e Ifyou are running the software from a diskette CD ROM or DVD ROM try a different diskette Uninstall and reinstall the software Make sure all necessary files are installed Ifthe problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures Ifyou suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands e Random errors in data files If you are getting random errors your data files they may be getting corrupted by voltage spikes on your power line If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power outlet and the system power cord Hard Drive s are not Recognized Check the following Make sure the drive is not disabled in BIOS Setup Make sure the drive is connected correctly and that is plugged into the power supply Make sure the drive is compatible Make sure you have not exceeded the power budget for the server If using SCSI drives verify that each SCSI ID number is uniqu
64. ing the BIOS Manually Recovering the BIOS Clearing the CMOS Clearing the Password BIOS Error Messages BIOS POST Beep Codes BIOS Recovery Beep Codes Configuration and BIOS Select Jumpers Appendix A Troubleshooting Resetting the System Problems following Initial System Installation First Steps Checklist Hardware Diagnostic Testing Verifying Proper Operation of Key System Lights Confirming Loading of the Operating System Specific Problems and Corrective Actions Power Light Does Not Light No Characters Appear on Screen Characters Are Distorted or Incorrect 88 90 91 92 94 95 96 97 99 99 100 102 103 105 107 109 109 109 109 110 110 110 112 12 112 113 114 115 117 118 119 121 123 123 123 124 125 125 126 126 127 128 System Cooling Fans Do Not Rotate Properly 128 Diskette Drive Activity Light Does Not Light 129 Optical Drive Activity Light Does Not Light 129 Cannot Connect to a Server 130 Problems with Network 130 System Boots when Installing PCI Card 131 Problems with Newly Installed Application Software 131 Problems with Application that Ran Correctly Earlier 132 Hard Drive s are not Recognized 132 Bootable CD ROM Is Not Detected 133 LED Information 133 Appendix B ASM Quick Installation Guide 135 Installing ASM 137 System requirements 137 System setup 137 Appendix C Altos G520 Rack Installation Guide139 System rack installation 141 Vertical mounting hole patte
65. isplay a submenu screen Note When a parameter is preceded by a gt it means that a submenu screen is available 73 e Press F1 for General Help on using the BIOS setup e Press F10 to save changes and close the BIOS setup Press Esc to close the BIOS setup In the descriptive table following each of the screen illustrations settings in boldface are the default and suggested parameter settings 74 4 BIOS setup Main The Main menu displays basic and important information about the system These information is necessary for troubleshooting and may be required when asking for technical support The last two parameters on the screen lets you define the system s time and date settings The real time clock keeps the system date and time After setting the date and time you do not need to enter them every time you turn on the system As long as the internal battery remains good and connected the clock continues to keep the date and time accurately even when the power is off Systen Overview Use CENTER TAB Se ee NES 4NIIUS select a Field Version E73289P20 86B Rt 1 00 0820 Build Date 86 23 04 Use or to configure sjsten Tine Processor Type Intel R Xeon TM CPU 3 68GHz Spei o GM Comt 2 Systen Memo Size ETTI SelecteScreen th Select Iten L 42 fo Change Field Systen Date Thon 66 28 2064 Tab Select Field FL General Help Language English FiO Save and Exit ESC
66. k Drives gt Removable Drives CD DUD Drives SelecteScreen th Select Iten Enter Go to Sub Screen FL General Help FiB Save and Erit BC Bit SETA 91 Boot Settings Configuration The Boot Settings Configuration submenu lets you specify the preferred settings for system bootup SETUP UTILITY iot Boot Settings Configuration Allows BIOS to skip M eertain tests while booting This vill Quiet Boot Disabled decrease the tine Bootup Nun Lock Tort needed to hoot the PS 2 House Support Tuto systen POST Error Pause Enabled Wit F2 Message Display Enabled Scan User Flash Area Disabled SelectoSereen th Select Iten Change Option FL General Help MB Save and Exit BC Bit Inc Quick Boot Allows the system to boot faster by Disabled skipping some POST routines Enabled Quiet Boot Enables or disables the Quiet Boot fun Disabled tion When set to Enabled BIOS setup isin Enabled graphical mode and displays only an iden tification logo during POST and while booting After booting the screen displays the operating system prompt such as DOS or logo such as Windows If any error occurs while booting the system automatically switches to text mode 92 4 BIOS setup Bootup Sets the power on state for Numlock Off Num Lock On PSI2 Mouse Enable this parameter if you intend to use Disabled Support a mouse or trackball with a PS 2 interface Enabled
67. ly connecting two servers without a hub you will need a crossover cable Check the network controller LEDs next to the NIC connectors Problems with Network The server hangs when the drivers are loaded Certain drivers may require interrupts that are not shared with other PCI drivers For these drivers it may be necessary to alter settings so that interrupts are not shared See the documentation that came with your PCI card s for information on changing interrupts Diagnostics pass but the connection fails Make sure the network cable is securely attached Make sure you specify the correct frame type in your NET CFG file The controller stopped working when an add in adapter was installed Make sure the cable is connected to the port from the onboard network controller Make sure your BIOS is current Make sure the other adapter supports shared interrupts Make sure your operating system supports shared interrupts Try reseating the add in adapter 131 The add in adapter stopped working without apparent cause Tryreseating the adapter first then try a different slot if necessary The network driver files may be corrupt or deleted Delete and then reinstall the drivers Run the diagnostics System Boots when Installing PCI Card System Server Management features require full time standby power This means some parts of the system have power going to them whenever the power cord is
68. mation about the DIMMs detected by BIOS The DIMM number is printed on the mainboard see page 14 for help locating them S SETUP UTILITY Systen Henory Settings Settings for extended I prey det DIM 18 Installed DIM 1B Installed DIN 2A ot Installed DIM 2B ot Installed Memory Retest Disabled Henory Renap Feature Enabled Henory Sparing Disabled SelectoScreen th Select ten Change Option FL General Help Fe and Exit BC Exit 2 56 OCopuright 1985 2064 finerican Megatrenis Inc DIMM 1A Non User configurable informational dis Installed DIMM 18 play Not Installed DIMM 2A Disabled DIMM 28 Spare Extended Settings for testing extended memory 1 MB Memory Test 1Ke Every Location Disabled 89 Memory When enabled BIOS will activate and Disabled Retest retest all DIMMs on next boot Automati Enabled cally reset to disabled Memory Enable or disable remapping of over Disabled Remap lapped PCI memory above physical mem Enabled Feature ory Memory Grayed out if current memory configura Disabled Sparing tion does not support sparing Spare 90 4 BIOS setup Boot The Boot menu allows you to specify the preferred settings during system bootup Press Enter to enter the submenu screen of the parameters shown in the screen below Main fidvanc Boot Settings Configure settings T fing systen boot Boot Device Priority gt Hard Dis
69. menu with additional N A Master device de Fourth IDE Selects submenu with additional N A Master device de Hard Disk Used to prevent unauthorized Disabled Write Protect writes to hard drives Enabled IDE Detect Used with older IDE drives with 0 Time Out sec longer spin up times 5 10 15 20 25 30 35 ATA PI 80Pin 80 pin cable is required for Host amp Device Cable UDMA 66 and above BIOS detects Host Detection the cable by querying the host Device and or device 80 4 BIOS setup Primary Secondary Third Fourth IDE Master Slave These items let you select the IDE hard disk parameters that the system supports BIOS SETUP UTILITY ed Prinary IDE Master Select the type M of device connected Device to the system LBA Large Mode Auto Block Multi Sector Transfer Auto PIO Mode Auto DHA Mode futo SMART huto 328it Data Transfer Disabled o SelectoScreen th elect ten Change Option Fi General Hely Bi Save and Exit HC Bit 064 Anerican Hegatrends Inc Device Type of IDE device Vendor Vendor of the selected IDE device Size Size of the IDE disk Type Driver type Not Installed Auto CD ROM ARMD 81 LBA Large Selects the hard disk drive translation Disabled Mode method For drivers with more than 504 Auto MB the LBA mode is necessary Block Multi Enhances disk performance depending on Disabled Sector Trans the hard disk
70. mes from the grounded power outlet Have an electrician check your power outlet Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing this task Note If you have gone through the preceding actions and the system still fails to boot ask your dealer or a qualified technician for assistance 30 2 System setup Operating system configuration The Acer Altos G520 series server comes with Acer EasyBUILD that allows you to conveniently install your choice of operating system To start using EasyBUILD follow the steps below 1 Locate the EasyBUILD System CD included in the system package 2 With your system powered on gently press the optical drive Stop Eject button 3 When the disc tray slides open insert the EasyBUILD System CD with the label or title side of the disc facing upward Note When handling the di smudges or fingerprints hold it by the edges to avoid 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage both the disc and the optical drive 5 Gently press the drive
71. mpliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified to comply with the Class A or Class B limits may be attached to this equipment Operation with noncertified peripherals is likely to result in interference to radio and TV reception Caution Changes or modifications not expressly approved by the manufacturer could void the user s authority which is granted by the Federal Communications Commission to operate this server iv Use conditions This part complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice Canadian users This Class A Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Laser compliance statement The CD ROM drive in this server is a laser product The CD ROM drive s classification label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM Important safety instructions Read these instructions carefully Save these instructions for future reference 1 Follow all warnings and instructions marked on the product 2 Unplug this product from the wall outlet before cleani
72. nch Securing the inner mounting QP rails to the server 2 Hexhead Attaching the side handles to 4632 0 25 inch the server 3 Max Securing the mounting Ma nut 4 M6xL10 Securing the cable carrier 5o ortho ith g Cage nut Supports the M6 metal screws for securing server components to the rack 144 Appendix C Altos G520 Rack Installation Guide Installing the system into the rack The Altos G520 Rack mount kit contains the server tray two sets of rack brackets and mounting rails The rack brackets attach the server tray to the mounting rails which allow the server tray to slide in and out of the server rack for maintenance purposes 1 Remove all items from the rack mount kit package 2 Extend the inner rail until the rail release latch clicks 3 Press the release latch then slip the inner rail out Do the same thing with the other rack bracket 4 Attach the inner rails to each side of the server tray with the release catches toward the front end of the server tray 145 Installing cage nuts Cage nuts are used to secure system and other components to the vertical rails in the rack To install cage nuts Insert the lower lip of the cage nut over the bottom of the opening at the back of a rail With your fingers pinch the cage nut rack fastener and push in until the top lip locks into position Repeat this process to install the other cage nuts in their appropriate locations
73. ng Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 5 Slots and openings on the back or bottom side of the chassis are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided 6 This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 7 Donotallow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 Ifan extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating 9 Never push objects of any kind into this product through chassis slots as they may touch dangerous voltage points or short out parts tha
74. ng components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection Preinstallation instructions Always observe the following before you install any component 1 Turn off the system and all the peripherals connected to it 2 Unplug all cables from the power outlets 38 3 Upgrading the system 3 Open the system according to the instructions beginning on page 39 4 Follow the ESD precautions described in this section when handling a server component 5 Remove any expansion board s or peripheral s that block access to the DIMM socket or other component connector See the following sections for specific installation instructions on the component you want to install Warning Failure to properly turn off the server before you start installing components may cause serious damage Do not attempt the procedures described in the following sections unless you are a qualified service technician Post installation instructions Observe the following after installing a server component 1 See to it that all components are installed according to the described step by step instructions 2 Reinstall any expansion board s or peripheral s that you have previously removed Reinstall the air baffle Reinstall the chassis panels Connect the necessary cables Turn on the system ousw 39 Opening the server Caution Before you proceed make
75. odule 1 Remove the screw securing the cover of the empty optional power supply module bay then remove the cover 2 Slide the redundant power supply module into the empty bay until you feel resistance 68 3 Upgrading the system 3 Press the module handle to secure the power supply module to the bay 4 Verify that the power indicators on both the main power supply and on the newly installed redundant power supply are illuminated green 4 BIOS setup This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters n BIOS setup BIOS setup is a hardware configuration program built into your system s Basic Input Output System BIOS Since most systems are already properly configured and optimized there is no need to run this utility You will need to run this utility under the following conditions When changing the system configuration When a configuration error is detected by the system and you are prompted Run Setup message to make changes to the BIOS setup Note if you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance When redefining the communication ports to prevent any conflicts When making changes to the Power Management configuration When changing the password or making
76. onfiguration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light If system LEDs are illuminated see LED Information for a description of the light and steps to take to correct the problem Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see No Characters Appear on Screen 126 Appendix A Troubleshooting Specific Problems and Corrective Actions This section provides possible solutions for these specific problems Power light does not light No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity light does not light Hard disk drive activity light does not light CD ROM drive activity light does not light There are problems with application software The bootable CD ROM is not detected Try the solutions below in the order given If you cannot correct the problem contact your service representative or authorized dealer for help Power Light Does Not Light Check the followin Did you press the po
77. or s and lets you define advanced settings BIOS SETUP UTILITY dvance Configure advanced Processor settings This should be enabled T EE Manufacturer Intel legacy OSes that Brand String Intel R YeonCIM CPU 3 60Giz cannot support Frequency 3 6062 processors vith ISB Speed Bs extended CPUID functions CPU 1 CPUID FA Cache Li 16 KB Gell 1824 KB cm 2 SelecteScreen CPUID DB th Select Iten Cache Li 16 KB Change Option Cache L2 1824 KB Fi General Hely MiB Save and Exit BC bit Hyper Threading Technology Enabled Intel R Speed Step tn Tech _ Disabled Max CPUID Enable to boot legacy operating systems Disabled Value Limit Enabled HyperThread Controls HyperThreading state Used to Disabled ing Technology support older operating systems that do Enabled not support HyperThreading Intel Speed Disable for maximum CPU speed Enable Auto Step Tech to reduce CPU power consumption Disabled 78 4 BIOS setup IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the hard disk s SETUP UTILITY ancs IDE Configuration Disabled disables the intesrated PAT Controller Onboard S ATA Channels Enabled Prinary enables only Configure S ATA as RAID Disabled the Prinary P ATA S ATA Ports Definition ht 3rd M A2 4th M Controller gt Mixed P ATA S ATA Secondary enables only the Secondary gt
78. original location covering pins 5 and 6 7 Close the server chassis 115 BIOS Error Messages When a recoverable error occurs during the POST the BIOS displays an error message describing the problem GA20 Error An error occurred with Gate A20 when switching to protected mode during the memory test Pri Master HDD Error Pri Slave HDD Error Sec Master HDD Error Sec Slave HDD Error Could not read sector from corresponding drive Pri Master Drive ATAPI Incompatible Pri Slave Drive ATAPI Incompatible Sec Master Drive ATAPI Incompatible Sec Slave Drive ATAPI Incompatible Corresponding drive is not an ATAPI device Run Setup to make sure device is selected correctly Drive Error No response from diskette drive CMOS Battery Low The battery may be losing power Replace the bat tery soon CMOS Display Type Wrong The display type is different than what has been stored in CMOS Check Setup to make sure type is correct CMOS Checksum Bad The CMOS checksum is incorrect CMOS memory may have been corrupted Run Setup to reset val ues CMOS Settings CMOS values are not the same as the last boot Wrong These values have either been corrupted or the bat tery has failed CMOS Date Time Not The time and or date values stored in CMOS are Set invalid Run Setup to set correct values DMA Error Error during readiwrite test of DMA controller 116
79. other changes to the security setup BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off Before you run BIOS setup make sure that you have saved all open files The system reboots immediately after you close the setup 72 4 BIOS setup Entering BIOS setup Power on the server to start the system POST Power On Self Test process During bootup press lt F2 gt to enter the BIOS setup screen Note Note You must press F2 while the system is booting This hot key does not work at any other time There are several tabs on the setup screen corresponding to the six major BIOS menus Main Advanced Boot Security Server Exit The parameters on the screens shown in this User s guide display default system values These values may not be the same as those in your system Note the following reminders when moving around the setup screen Use the Left and Right arrow keys to move to the next page or to return to the previous screen Use the Up and Down arrow keys to select an item Use the and keys to select an option Note You can configure a parameter that is enclosed in square brackets Grayed out items have fixed settings and are not user configurable Use the Tab key to select a field Use the Enter key to d
80. password is not Disabled Switch Inhibit installed or if AC policy is set to Stays Enabled Off NMI Control Enable or disable NMI control Disabled Enabled 99 To set an Administrator User password 1 Use the up down keys to highlight a password parameter Administrator Password or User Password then press Enter A password box will appear 2 Type a password then press Enter The password may consist of up to six alphanumeric characters AZ a z 0 9 3 Retype the password to verify the first entry then press Enter again After setting the password the system automatically sets the chosen password parameter to Installed To remove the User password 1 Use the up down keys to highlight the Clear User Password parameter then press Enter Enter the current Admin password then press Enter Press Enter twice without entering anything in the new and confirm password fields After doing this the system automatically sets the User password parameter to Not Installed 100 4 BIOS setup Server The Server menu allows you to configure the system parameters S SETUP UTILIT gt Serial Console Features Event log configuration Assert MM on SERR Enabled Assert NA on PERR Enabled Resune on AC Pover Loss Stays OFF FRB 2 Policy Retry on Next Boot late POST Tineout Disabled Hard Disk 0S Boot Tineout Disabled SelecteSereen PRE 08 Boot Tineout Disabled th Select ten 8 Watchdog Timer
81. plugged in even if you have turned the system power off with the power button on the control panel If you install a PCI card with the AC power cord plugged in a signal may be sent to the command the system to boot Before installing a PCI card you should always Turn off the server power by using the power button on the front of the system Unplug the AC power cord s from the server Problems with Newly Installed Applica Software Problems that occur when you run new application software are usually related to the software not the server hardware Faulty equipment is unlikely especially if other software runs correctly Check the following Make sure the system meets the minimum hardware requirements for the software See the software documentation Make sure the software is properly installed and configured for the system See the software documentation Use only an authorized copy Unauthorized copies often do not work e Ifyou are running the software from a diskette CD ROM or DVD ROM try a different diskette Make sure the correct device drivers installed If the problems persist contact the software vendor s customer service representative 132 Appendix A Troubleshooting Problems with Application that Ran Correctly Earlier Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure However they can also be caused by f
82. pter helps you identify and solve problems that might occur while you are using the system 123 For any problem that you are encountering first ensure you are using the latest firmware and files Firmware upgrades include updates for BIOS and the hot swap controller HSC In addition to the server firmware and files also update any drivers used for components you have installed in your system such as video drivers network drivers and SCSI drivers Acer provides a package called the Platform Confidence Test that may help with your diagnostics Resetting the System Before going through in depth troubleshooting attempt first to perform reset your system using one of the methods below Soft boot reset to clear the system memory andreloadthe lt Ctrl Alt Del gt operating system Clear system memory restart POST and reload the Reset button operating system Cold boot reset Turn the system power off and then on Power offfon This clears system memory restarts POST reloads the operating system and halts power to all peripherals Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see Problems with Newly Installed Application Software First Steps Checklist AC power availabl
83. ption to purchase an extra power supply module to provide the sys tem with a redundant power source 14 1 System tour System boards Mainboard layout The mainboard becomes accessible once you open the system It should look like the figure shown below SOUS T Ur vwxy 2 AA 15 Note Unless otherwise indicated all mainboard features indicated on the table below apply to both the Altos G520 and Altos G520 Basic models 64 bit 66 MHz PCI X bus slot 1 64 bit 66 MHz PCI X bus slot 2 ATI Rage XL VGA chipset 32 bit 33 MHz PCI bus slot 3 x4 PCI Express slot 4 Gigabit LAN chipset 32 bit 33 MHz PCI bus slot 5 Gigabit LAN port 10 100 1000 Mbps VGAlmonitor port Serial port Upper PS 2 mouse port Lower PS 2 keyboard port USB ports Auxilliary power connector Main power connector Rear system fan headers two DIMM slots 12V CPU power connector Intel E7320 MCH chipset CPU socket 1 16 1 System tour us CPU 1 fan header T CPU socket 2 UT CPU 2 fan header v ATA power connector w BIOS select jumper x IPMB connector Y Floppy drive connector z Primary and Secondary ATA connector AA Front system fan he
84. rn 142 Screw types for rack installation 143 Installing the system into the rack 144 Appendix D SATA RAID Configuration 147 Configuring the onboard SATA RAID 149 How to enable the onboard SATA RAID function 149 How to create RAID 1 volume 149 Loading onboard SATA RAID default setting 149 Appendix E RAID Configuration 153 Configuring the SCSI SCSI RAID HBA 155 How to use SCSI HBA setup utility 155 How to use SCSI RAID HBA setup utility 155 MegaRAID Configuration Utility 156 Appendix F Diagnostic Code Checkpoints 159 POST Code Checkpoints 161 Bootblock Initialization Code Checkpoints 168 Bootblock Recovery Code Checkpoint 171 Index 175 1 System tour The Acer Altos G520 series server is a powerful dual processor system loaded with a host of new and innovative features The system offers a new standard for flexible productivity ideal for general business applications email web service and print services Product briefing This section provide basic information concerning the configuration of your Altos G520 system Processor Single or dual Intel Xeon processor with 800 MHz FSB Intel Hyper Threading Technology support Memory subsystem Four 184 pin DIMM slots DDR 333 400 MHz ECC Register Buffered memory modules supported Maximum upgrade 8 GB Warning Functionality issues may be encountered if mixed memory types are installed on the same server board DIMM modules of ident
85. rts Acer EasyBUILD for efficient system setup and installation Acer Server Manager ASM suite of comprehensive management tools 6 1 System tour Product specification summary Highlighted below are the system s key features Single or dual Intel Xeon processor supporting 800 MHz FSB Intel E7320 core logic chipset consisting of e Intel 827320 Memory Controller Hub MCH Intel 6300ESB I O Controller Hub ICH Intel 82541 Platform LAN Connect PLC device for 10 10 1000 Mbits sec Ethernet LAN Dual on board SATA 150 ports Five PCI bus slots with three separate bus segments One PCI Express X4 bus slot Two 64 bit 66 MHz PCI X bus slots Two 32 bit 33 MHz PCI bus slot ATI Rage XL video controller with 8 MB SDRAM Four DIMM sockets supporting ECC 266 333 MHz DDR modules for a maximum memory capacity of 8 GB Media storage 35 inch 1 44 MB floppy drive IDE CD ROM drive Additional media storage capacity Hot Plug HDD cage supporting up to four 3 5 inch SCSI Ultra320 15K rpm 80pin drives supporting up to four 3 5 inch SATA 150 300 10K rpm drives Non Hot Plug HDD cage supporting up to four 3 5 inch 68pin SCSI drives supporting up to four 3 5 inch SATA 150 300 drives External ports PS 2 keyboard mouse ports One Serial VGA monitor port Four USB 2 0 ports One LAN port Power supply unit PSU 610 watt 1 0 1 1 redundant power supply subsystem with
86. shutdown the server within Windows press and hold the power button for at least four seconds to force quit all applications and shut down 34 2 System setup 3 Upgrading the system This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system 37 Upgrading the system Certain components of the server are upgradeable such as the drives the CPU the memory and the expansion cards However for safety purposes we do not recommend that you perform these upgrades yourself If you want to replace or upgrade any of these components contact your dealer or a qualified service technician for assistance Important Observe the installation precautions described in the subsequent section when installing or removing a server component Installation precautions Before you install any server component we recommend that you read the following sections These sections contain important ESD precautions along with preinstallation and post installation instructions ESD precautions Electrostatic discharge ESD can damage the processors motherboard disk drives expansion boards or other components Always observe the following precautions before you install a server component 1 Do not remove a component from its protective packaging until you are ready to install it 2 Wear wrist grounding strap and attach it to a metal part of the server before handli
87. t could result in a fire or electric shock Never spill liquid of any kind on the product 10 Do notattempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel 11 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is damaged or frayed b Ifliquid has been spilled into the product Ifthe product has been exposed to rain or water vi d If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition Ifthe product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified service technician 13 Warning Batteries may explode if not handled properly Do not disassemble or dispose of them in fire Keep them away from children and dispose of used batteries promptly 14 Use only the
88. t settings 4 Press Ctrl Alt lt Del gt to reboot the server 157 Create RAID1 Volume 1 After the server has rebooted press Ctrl M to enter the MegaRAID Configuration Utility again Select Configuration from Management Menu Select New Configuration from the Configuration menu and select YES to continue An array selection window displays the devices connected to the current controller 4 Press the arrow keys to choose specific physical drives and press spacebar to associate the selected drive with the current array The indicator for selected drive change from READY to ONLINE A array number drive number For example ONLINE A1 2 means disk drive 2 in array 1 5 Add 2 drives to current array and press Enter to finish creating current array Press lt F10 gt to configure the logical drives The default RAID level for 2 disk drives is RAID1 Just select Accept to use the default setting and press lt Enter gt to return to the ARRAY SELECTION MENU Press Enter to end the array configuration Select YES to Save Configuration and press any key to return to the Configure menu Assign Hot Spare Disk Select Add View Configuration from Configuration menu 2 Press arrow keys to choose specific physical drives and press FA to set the drive as Hot Spare Disk Select YES to confirm and the indicator for selected drive change from READY to HOTSP Press lt Esc gt to end the array configur
89. uced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package Acer Altos G520 series system Acer Altos G520 series User s guide Acer EasyBUILD Acer Altos G520 series Accessory box e System keys attached to the rear panel of the system If any of the above items are damaged or missing contact your dealer immediately Save the boxes and packing materials for future use 24 2 System setup Connecting peripherals The system unit keyboard mouse and monitor constitute the basic system Before connecting any other peripherals connect these basic peripherals first to test if the system is running properly Note Unless otherwise indicated all illustrations shown in this section show the Altos G520 server chassis To connect the PS 2 keyboard Plug the keyboard cable into the PS 2 keyboard port purple port located on the rear panel of the server To connect the PS 2 mouse Plug the PS 2 mouse cable into the PS 2 mouse port green port located on the rear panel of the server 25 26 2 System setup To connect the VGA monitor To connect the VGA monitor simply plug the monitor cable into the VGA monitor port server blue port located on the rear panel of the 27 To connect the power cable Plug the power cable into the power cable socket located on the rear panel of the serv
90. ve Check to make sure the BIOS version displayed during POST is the new version as the system reboots Enter Setup by pressing the F2 key during boot In Setup press the F9 and lt Enter gt to set the parameters back to default values Re enter the values you wrote down at the beginning of this process Press F10 and lt Enter gt to exit BIOS Setup and Save Changes If you do not set the CMOS values back to defaults using the F9 key the system may function erratically e Note You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save your settings and exit Setup 112 4 BIOS setup Changing the BIOS Language You can use the BIOS upgrade utility to change the language the BIOS uses for messages and the Setup program Use a bootable diskette containing the Acer flash utility and language files 1 Boot the computer with the bootable diskette in drive A The BIOS upgrade utility screen appears 2 Select Update Flash Memory From a File 3 Select Update Language Set Press Enter 4 Select drive A and use the arrow keys to select the correct Ing file Press Enter 5 When the utility asks for confirmation that you want to flash the new language into memory select continue with Programming Press Enter 6 When the utility displays the message upgrade is
91. ver system can also be mounted in a rack model position A rack mount kit is available for customers who want to mount a server tower system in a server rack To purchase a rack mount kit contact your local Acer representative or order directly from Acer com The figure below shows the Altos G520 mounted in as a rack server 142 Appendix C Altos G520 Rack Installation Guide Vertical mounting hole pattern The four vertical rails of a rack contain mounting holes arranged in a manner shown in the figure below The system occupies SU in the rack Count the U positions and hole numbers from the bottom up e Note The unit of measurement used in this document is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with your system rack The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U When installing components you must start your measurement from the center of the two holes with closer spacing Otherwise the screw holes on the component may not match those on the rack 143 Screw types for rack installation The following screws are used in the mounting process for the Acer Altos G520 and other rack mount components 1 1832x025 i
92. wer on button Is the system operating normally If so the power LED might be defective or the cable from the control panel to the server board might be loose Have you securely plugged the server AC power cord into the power supply Is the power supply correctly set to 110V or 235V depending on your power output Will other items plugged into the same power outlet function correctly Some ATX power supplies have a power switch on the back of the power supply next to the fan If your system has one is it turned on Remove all add in cares and see if the system boots If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system 127 requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs can contact the pins on the bottom of the server board and cause a short No Characters Appear on Screen Check the following Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning
93. ze language and font modules for ADM Activate ADM module n 33 OFF OFF A A Initializes the silent boot module Set the window for displaying text information 37 OFF G A A Displaying sign on message CPU information setup key message and any OEM specific information 38 G OFF R R Initializes different devices through DIM See DIM Code Checkpoints section of document for more information 39 6 OFF R A Initializes DMAC and DMAC2 3A G OFF A R Initialize RTC date time 165 Test for total memory installed in the system Also check for DEL or ESC keys to limit memory test Display total memory in the system 3c Mid POST initialization of chipset registers OFF OFF OFF Detect different devices Parallel ports serial ports and coprocessor in CPU etc successfully installed in the system and update the BDA EBDA etc OFF OFF Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed 52 OFF Updates CMOS memory size from memory found in memory test Allocates memory for Extended BIOS Data Area from base memory OFF OFF Initializes NUM LOCK status and programs the KBD typematic rate 75 OFF Initialize Int 13 and prepare for IPL detection 166 Diagnostic Code Checkpoints 78 R R R Initializes IPL devices

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