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Acer ALTOS 19000 User's Manual

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1. no ol Connect to Wide O_O Connect SCSI SCSI connector on EO Ol channel 1 to the system board or O USO slots 0 to 2 SCSI controller board gt ES Mar o Connect SCSI Connect to external channel 2 to SCSI devices slots 3 to6 Figure B 6 Dual Channel Configuration Table B 3 lists the terminator settings for the dual channel configuration Table B 3 Terminator Settings for Dual Channel Configuration RA1 RA2 RA3 Removed RA4 RA5 RA6 Installed RA1 RA2 RA3 Installed RA4 RAS RAG Installed Appendix B SCSI Backplane Boards B 7 B 6 Installing a SCSI Hard Disk The system supports hot pluggable drive trays Follow these steps to install a SCSI hard disk in a hot plug drive tray 1 Open the lower front door 2 Push the drive tray switch to the Unlock Power Off position Unlock Power Off N Figure B 7 Unlocking the Drive Tray Switch B 8 AcerAltos 19000 User s Guide 3 Pull the drive tray handle down 4 Pull the drive tray out Figure B 8 Pulling Out a Hot plug Drive Tray 5 Remove any terminators and set any drive options on the wide SCSI drive that you wish to install Make sure that you have closed J4 P3 pins on the backplane board when choosing additional SCSI IDs See section B 4 Appendix B SCSI Backplane Boards B 9 6 Place the drive on the tray and connect the
2. eeessseeesceeeeeseeeeeeeeeaeeneeeeeeees 5 20 5 4 4 Setup Password rpe ieran ns a EE PERE Ria EE E 5 21 5 4 5 Power On Password a aaoi a Ria E E E 5 22 POL System C nfig ration ida A io 5 23 ANA cues Ea EE E scenes epee ibe aoedeh ened ss 5 23 5 5 2 VGA Palette SNOOP in eea ie KE EE aE r ea e R ia 5 24 5 5 9 Onboard SCSE srra r ae s Sec Ben EERE ab educadora ares 5 24 Non PnP ISA Card Conti ura ti om ae ecra paes apare da 5 25 OLE IRO DMA A ANI lead 5 27 5 6 2 Expansion ROM Region ooococonconcnooncnnincnnannnnnnnnnnnannnnanennanannarinnnnaa 5 27 AECA AA AS 5 27 5 6 4 Local Memory Region occoconconconencnnenconancnnannnnnnnnnnrannnnannnnanannarannnnana 5 27 5 7 Remote Device Manager RDM oonnonccncnicnnnnnnnnnnncnnnnnnncnocnncnnrncnacnccnncnnnos 5 28 5 8 Load Setup Default Serios ia ia 5 29 59 Leaving A ETE E AAE AES RASS E arado 5 30 Chapter 6 Utilities iii tona iea aaien aca haa diana 6 1 6 1 Acer Server Manager ASM Pro ooooncicicnnoninnnnoncnnnnnncnoninnonncnncnnnarnnononarnnnos 6 1 6 2 Remote Device Manager RDM cconcncicnncnnnninnnnncnncnnonaracnncnarnnononacnncnnnnnss 6 2 6 3 EISA Configuration Utility ECU ia ad 6 3 6 3 1 Starting the ECU eee essi e e ea aie eE aE EAE REE 6 6 6 3 2 ECU Main Men crsscccscgeens Sabena ters eceaceedeoiotigeedeecbebunsedessecsaetedestetedee 6 7 6 3 3 Configuring Your Computer for the First Time 6 14 6 3 4 Adding or Removing Boards occocnioncncnon
3. Disabled Press F6 to edit the resources IRQs DMAs I O ports or memory of the highlighted setting Done F10 Edit Resources F6 Cancel ESC c Press F6 to edit resources The Enabled screen displays Use the Tab key or the up and down arrow keys to move between fields Use the plus and minus keys to change resources Enabled These are the resources used by this choice Use the PLUS and MINUS keys to change items marked with a plus minus symbol Memory Address 16M Memory Amount 16M Done F10 Cancel ESC d On the above screen the Memory Address field shows the beginning memory address 16M the Memory Amount field shows 16M Configure additional memory by changing the Memory Amount field as described below Chapter 6 Utilities 6 21 64MB is the total amount that can be configured within each memory function parameter Therefore for the 16 64MB parameter change the Memory Amount field to 48M Memory Address 16M Memory Amount 48M Total 64M Press F10 to return to the View or Edit Details screen 3 Use the up and down arrow keys to highlight the next memory function 64 128MB System Memory then press Enter to display the System Memory Function screen Press F6 to edit resources Change the Memory Amount field as described below 64MB is the total amount that can be configured within each memory function parameter Therefore for the 64 128MB parameter change the Memory Amount
4. 1 2 Select Step 2 Add or remove boards from the ECU main menu Select the board that you want to remove from the configuration and press C A remove confirmation screen appears Press Enter The Add or Remove Boards screen reappears Press F10 when done The ECU main menu displays Follow steps 4 to 13 in the previous section Adding a Board to complete your configuration Chapter 6 Utilities 6 19 6 3 5 Configuring Memory Each time you change your system s memory configuration you must reconfigure the computer using the ECU When removing memory run the ECU and change memory size before physically O removing the memory otherwise the system may become inoperable The following discussion describes how to configure a system for 96 MB of memory 1 Highlight Step 3 View or edit details from the ECU main menu then press Enter The View or Edit details screen displays a sample screen is shown in Figure 6 4 2 Use the up and down arrow keys to highlight the memory function you wish to configure In this example your basic system configuration is installed with 32 MB therefore the 16 64MB System Memory parameter is the first memory function you must configure a Highlight 16 64MB System Memory then press Enter b The System Memory Functions screen displays showing the function is enabled 6 20 AcerAltos 19000 User s Guide System Memory Functions 16 64MB System Memory Enabled
5. Acer and its suppliers make no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaim any warranties of merchantability or fitness for a particular purpose Further Acer reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revisions or changes Acer reserves the right to make changes to the products described in this manual at any time and without notice ii AcerAltos 19000 User s Guide Warranty Limitation of Liability Any software described in this manual is licensed asis and Acer and its suppliers disclaim any and all warranties express or implied including but not limited to any warranty of non infringement of third party rights merchantability or fitness for a particular purpose Acer does not warrant that the operation of the software will be uninterrupted or error free Should the programs prove defective the buyer and not Acer its distributor or its dealer assumes the entire cost of all necessary service repair and any incidental or consequential damages resulting from any defect in the software Please see the Acer Limited Product Warranty for details of Acer s limited warranty on hardware products IN NO EVENT SHALL ACER BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF PROFITS OR DATA EVEN IF ACER HAS BEEN ADVISED OF THE POSSIBILIT
6. This option allows communication between all devices lower 8 bit or upper 8 bit on the wide 16 bit SCSI bus When set to yes each device can connect on the bus When set to no disabled communication can only occur on the lower 8 bits of the 16 bit SCSI bus The default setting is yes Send Start Unit Command This option which is supported by some SCSI devices determines whether the Start Unit Command SCSI command 1B is sent to the SCSI device most devices do not require this Enabling this option reduces the load on your computer s power supply by allowing the SCSI controller to power up SCSI devices one at a time when you boot your computer Otherwise the devices all power up at the same time Most devices require you to set a jumper before they can respond to this command When set to yes the Start Unit Command is sent to the SCSI device during bootup When set to no each SCSI device powers up in its normal fashion The default setting is no The Send Start Unit Command setting is valid only if the host adapter BIOS is enabled 7 14 AcerAltos 19000 User s Guide If this option is enabled for more than one SCSI device the Start Unit Command is sent first to the device with the lowest SCSI ID When this device responds to the SCSI controller the Start Unit Command is sent to the next highest SCSI ID with a setting of yes The process continues until all supported devices respond to the SCSI controller If many
7. Unlock Lower Lock Figure 2 1 Front Wheel Lever and Support Pole 2 After moving lock the wheels by pressing down the levers Turn the heads of the support poles to the left until they reach the ground These steps ensure that the system is stable Make sure to unlock the wheels and raise the support poles if you want to move the system again Chapter 2 Setting Up the System 2 3 3 Connect the power cable to the power socket on the rear panel and connect the other end to a grounded outlet Figure 2 2 Connecting the Power Cable 2 4 AcerAltos 19000 User s Guide 2 2 Basic Connections The system unit keyboard mouse and monitor constitute the basic system Connect these peripherals first to test for basic system functionality before connecting other peripherals 2 2 1 Keyboard Figure 2 3 Connecting a Keyboard Chapter 2 Setting Up the System 2 5 2 2 2 Mouse Figure 2 4 Connecting a Mouse s Guide 2 6 AcerAltos 19000 User 2 2 3 VGA Monitor Figure 2 5 Connecting a VGA Monitor Chapter 2 Setting Up the System 2 7 2 3 System Startup After making sure that you have set up the system properly and connected all the required cables you may now unlock the front panel security as described below and apply power to the system 2 3 1 Unlocking the Front Panel Security The system has a keylock on the front panel to preven
8. vi AcerAltos 19000 User s Guide Table of Contents Chapter 1 System Introduction occccccccccncccnnnnnnnnnanananannnas 1 1 Tel ReatuteS iaa as ii E 1 1 1 1 1 Intel Pentium Pro Pr g SsOt situas oras aias 1 1 1 1 2 System Architecture arepas ia Eaa EE 1 3 11 3 SCSI SUbSy Stinson KE aa ERE 1 5 1 1 4 Server Manage eocooccccnnoncnnnnennnnnnnnrnnnnnannnnnnnnnnrinnnnnnnnnanennaninnananos 1 5 1 1 5 Redundant Power Supply SubsySteM oooocnioccncnnoncnnoncnranenrarincaranos 1 6 TUTO Sectas ii and 1 6 1 2 External Contiputa Osona labia 1 7 1 21 Front Panel aid a retrasa sey coe 1 7 1 2 2 Rear Panel ecc clica cnt citas ie 1 13 Chapter 2 Setting Up the System oooommnnncccicicccecinnnnccanannnnos 2 1 2 1 Pre Installati ns ita iii 2 1 ZLI Selecting ae lana Bi Neel al a ae Maced eas 2 1 2 1 2 Checking the Package ContentS ooccococcnnoncncnnoncnnoncarinnncarincarincnnana 2 2 2 1 3 Preparing the System Unit ccc cece eset eeneeeeteteeseteeseneeees 2 3 2 2 Basie Connections tes atas lb ara 2 5 22 1 Keyboard A E OT 2 5 222 MOUSE DS 2 6 2 23 9 VGA Monitora 2 7 2 9 SY Stem Startup tell 2 8 2 3 1 Unlocking the Front Panel SeculitY ooooconioncncononcnnoncorincncarancarincnrana 2 8 2 3 2 Turning On the System Power oooccoccnnoncnnnnencnnnnnrincnnannncarincarinnnnana 2 9 24 Power on Problems aiii 2 10 vii Chapter 3 System HOusSiNQ ccccccccccccccccccnnonnnnnannnnnnnnnnanannnn 3 1 SL Internal SUCIA pl
9. e If you have a printer attached to your computer select Print all configuration settings or Print settings for selected board or option then press Enter to print a hard copy of the switch and jumper settings and other configuration information e Ifyou do not have a printer select Print all configuration settings to a file or Print settings for selected board or option to a file A Print Information to TXT File screen appears e If you want to print the switch and jumper settings to a different diskette insert a diskette in drive A and press Enter Another Print Information to TXT File screen appears Enter the name of your file or choose an existing filename and press Enter 6 18 AcerAltos 19000 User s Guide 10 11 12 13 If you inserted a different diskette remember to reinsert the ECU diskette after printing is complete Press F10 when you are through The ECU main menu Steps in Configuring Your Computer reappears Select Step 5 Save and Exit then press Enter The Save and Exit screen displays To save your changes select Save the configuration and restart the computer then press Enter To discard the changes choose the option Discard the configuration and return to the main menu Any changes that you made are lost When the reboot screen appears press Enter Turn off the computer and remove the ECU diskette if not ruming from CD Removing a Board Follow these steps when you remove a board
10. from the ECU main menu then press Enter to display the screen shown in Figure 6 4 Chapter 6 Utilities 6 23 Advanced Menus Press F7 from the View or Edit Details screen to display the Advanced menu This menu contains four options Lock unlock boards View additional system information menu Set verification mode menu and Maintain SCI files menu Lock unlock boards This option allows you to secure choices for the current board or the entire system to the current selections or to unlock those choices so that changes can be made Locking a board prevents changes to a board s settings An exclamation point next to the selection indicates that a board is locked View additional system information This option allows you to choose from a menu of options for displaying detailed information about system specifications and resources including e Board specifications Displays information about the identification and physical characteristics of your boards e System specifications Displays system statistics and information about the slots in your computer e Used resources Displays information about which boards and functions are using your computer s resources including DMA channels IRQ levels I O ports and memory addresses e Available resources Displays a list of those resources which are unassigned and are available for allocation to boards 6 24 AcerAltos 19000 User s Guide Set verification mode menu This opti
11. 1 11 1 12 Leaving setup 5 30 LED indicators 1 10 Left panel 3 2 L1 and L2 cache CPU cache 5 14 Load setup default settings 5 2 5 29 Local memory region 5 26 5 27 Math coprocessor 5 3 5 9 Memory board 4 10 4 15 Installing 4 15 Memory board layout 4 10 Memory configurations 4 12 Memory controller MC 1 5 Memory map A 1 Memory test 5 4 5 12 Messages LCD 1 7 1 10 1 11 1 12 Microprocessor 1 1 Microswitch location 2 12 Mouse 2 6 N Num lock after boot 5 4 5 11 O Onboard communication ports 5 16 5 18 Onboard PS 2 mouse IRQ12 5 16 5 20 Onboard SCSI 5 23 5 24 Operation mode 5 16 5 20 P Parallel port base address 5 16 5 19 Parallel port operation mode settings 5 20 Parallel port settings 5 19 PCI bridge PB 1 5 PCI IRQ setting 5 23 PCI slots 5 24 PCI system configuration 5 2 5 23 A 7 Power cable connections C 9 Power on password 5 16 5 22 Power subsystem 3 10 C 1 C 11 Power supply upgrade C 2 Power switch 1 9 Preparing the system unit 2 3 R RDM 5 2 5 28 6 1 6 2 RDM button 1 12 Rear panel 1 13 Reconfiguring the system 4 17 Redundant power supply subsystem 1 6 Remote Device Manager RDM 5 28 6 1 6 2 Removing a battery box C 18 Removing a power supply module C 7 Removing a SIMM 4 14 Removing housing doors 3 4 Reset switch 1 9 Right panel 3 3 3 5 Rules for adding memory 4 11 Running the SCSISelect utility 7
12. 3 Run setup 5 1 S SCSI backplane boards 3 8 B 1 Channel configuration B 5 B 6 B 7 Features 3 8 B 1 Hard disk ID feature B 4 Installing a SCSI hard disk B 8 B 13 Jumper settings B 3 Layout B 2 SCSI parity checking 7 2 7 5 7 7 7 8 7 29 SCSISelect configuration utility 7 1 Default values 7 1 SCSISelect Utility Advanced configuration options 7 16 7 26 7 27 BIOS startup messages 7 26 BIOS support for int13 extensions 7 19 BIOS support for more than 2 drives 7 2 7 18 Boot device options 7 9 7 10 Configure view host adapter settings menu 7 5 Configuring multiple SCSI controllers 7 22 7 29 Disk drives over 1 Gbyte 7 18 7 23 Enable disconnection 7 13 Extended translation for DOS drives gt 1 Gbyte 7 18 7 23 7 26 Format disk 20 21 27 Host adapter BIOS 7 2 Host adapter SCSI ID 7 2 7 5 7 6 Host adapter SCSI termination 7 2 7 5 7 8 7 9 Initiate sync negotiation 7 12 7 13 Initiate wide negotiation 7 14 Maximum sync transfer rate 7 12 Index 3 Options 7 4 Running 7 3 SCSI device configuration 7 10 7 11 7 27 7 29 7 31 SCSI disk utilities 7 10 7 20 7 27 SCSI parity checking 7 2 7 5 7 7 7 8 7 29 SCSI troubleshooting checklist 7 25 Send start unit command 7 14 7 15 7 27 7 28 Support for ultra SCSI speed 7 19 Support removable disks under BIOS as fixed disks 7 2 7 17 Verify disk media 7 21 When to use 7 3 SCSISelect utility options 7 4 Security 1 6 S
13. B 8 B 8 Pulling Out a Hot plug Drive Tray oococniocononnoncnnnnencnnancnrinenrannnarincarinnnnana B 9 B 9 Connecting the Drive Cables Wide SCSI Drive B 10 B 10 Installing a Hot plug Drive Tray occococcnnononconennnnennnnancnrincnranncararinnnaninnos B 11 B 11 Locking the Drive Tray Switch oooonciccnnoncnnononnnnencnnancnrincnraninnncarinnnaninnos B 12 C 1 Removing the Metal Bar Screws oooocoonnoocnnnnencnnoncnrinnnanencnrinnnrannnnaninnaranos C 2 C 2 Pulling Out the Metal Bar srera nen a a aeia E ERE EERE E Ea t C 3 C 3 Installing a Power Supply Module cocoooncoccnconincnnoncnnincnnanencnrinnnranennaninnnranos C 4 C 4 Locking the Holding Clips occocooionicoonononnoncnnanencnnancnrinannanannnrincorannnnanannnranos C 4 C 5 Reinstalling the Metal Bam ore eati e eeart ERa E e e Ea aa C 5 C 6 Securing the Metal Bar with ScreWS oooooonionconnnoncnnncnranencarnnarinnnnaninnaranos C 6 C 7 Unlocking the Power Supply Holding Clips ccoconcocinnonincnnoncnrinenranancaranss C 7 C 8 Removing the Power Supply Module ococociocicononcnnoncnnanencnrancorinenranincaraos C 8 C 9 System Board Power Connecti0NS oooooccnonnoncnnincnnanennnnincnrancnnanennaninnaranos C 10 C 10 System Board and Power Subsystem Interconnections C 11 C 11 Removing the Charger Compartment Metal Cover C 13 C 12 Installing a Charger Board ioios siebie ieri iP Eea a Ei e i C 14 C 13 Locking the Charger Board ertse sieti neien aiina i Eeee a Ei eS eie C 15 C
14. Normal 5 2 10 Num Lock After Boot This parameter allows you to activate the Num Lock function upon booting The default setting is Enabled Chapter 5 BIOS Utility 5 11 5 2 11 Memory Test When set to Enabled this parameter allows the system to perform a RAM test during the POST routine When set to Disabled the system detects only the memory size and bypasses the test routine The default setting is Disabled This item is fixed to Disabled and is not user configurable if you enabled the Auto Configuration Mode and the Fast Boot Mode parameters on page 2 of the Basic System Configuration menu See section 5 2 12 and 5 2 13 5 2 12 Auto Configuration Mode When enabled this parameter automatically sets the system configuration values to their optimized settings At the same time it causes the Memory Test parameter to be fixed to Disabled and the shadow RAM regions for system and video BIOS to Enabled See sections 5 2 11 and 5 3 1 This parameter is Disabled by default 5 2 13 Fast Boot Mode When enabled this parameter allows the system to boot faster by skipping some POST routines It bypasses memory test enables Shadow RAM and enables primary and second level cache This parameter is Disabled by default When set to Enabled this parameter causes the Memory Test parameter to be fixed to Disabled and the shadow RAM regions for system and video BIOS to Enabled See section 5 2 11 and 5 3 1 5 12 AcerAltos 19000 User
15. Open J14 and J15 are for CPU testing purposes only J15 2 3 Note Do not reconfigure SCSI Termination J16 SCSI terminator set to On SCSI terminator switchable to On or Off using the SCSI Setup Utility Password Security J18 Check password Bypass password BIOS Logo J19 For models with Acer BIOS For models with OEM BIOS Sound Output J1501 Enable buzzer output Disable buzzer output Na Na Na 1 I Li I Li ON O N do N Default setting Ads Fixed setting Not user configurable 4 4 AcerAltos 19000 User s Guide Voltage ID Settings Figure 4 3 shows the settings of jumpers J2 J3 J4 and J5 to set CPU1 VRM connector J1 to 3 3V at 200 MHz J2 J3 J4 J5 HEHH Figure 4 3 VRM Settings for CPU1 3 3V for 200 MHz Figure 4 4 shows the settings of jumpers J7 J8 J9 and J10 to set CPU2 VRM connector J6 to 3 3V at 200 MHz J7 J8 JO J10 HEH Figure 4 4 VRM Settings for CPU2 3 3V for 200 MHz Table 4 2 lists the voltage identification VID code indicated by four binary weighted inputs Chapter 4 System Board 4 5 Table 4 2 Voltage Identification Codes Pentium Pro Pins Vccp VDC 0 Processor pin connected to Vss 1 Open DO NOT change the settings of the voltage ID jumpers unless you are qualified to do so Ask a technician if you need help when configuring these jumpers 4 6 AcerAltos 19000 User s Guide Table 4 3 Connector Functions Connector Funci n 3
16. PgDn PgUp Move Screen Eso Exit 5 26 AcerAltos 19000 User s Guide Refer to your non PnP ISA card manual when setting the following parameters 5 6 1 IRQ DMA This parameter allows you to assign specific IRQ and DMA channels to non PnP ISA cards The system will not use such IRQ and DMA channels when it automatically assigns channels to PnP cards 5 6 2 Expansion ROM Region This parameter specifies the memory regions available for add on card use It allows you to manually assign specific regions to non PnP cards so that the system will not use those regions anymore when it automatically configures PnP cards 5 6 3 I O Region The items under this parameter allow you to reserve 16 byte memory address ranges for non PnP cards When the system configures PnP cards the address ranges that you marked will not be used anymore You can assign memory addresses to non PnP cards at random as long as you cover the address range required by the card For example for a card that requires 178h 188h address you have to set regions 170h 17Fh and 180h 18Fh to Yes 5 6 4 Local Memory Region The items under this parameter allow you to reserve areas in the local memory region for non PnP cards When the system configures PnP cards the memory areas that you marked will not be used anymore Chapter 5 BIOS Utility 5 27 5 7 Remote Device Manager RDM The following screens show the Remote Device Manager Setup parameters If this fea
17. ROM System RAM BIOS DRAM E OF9FFFF System memory Onboard DRAM o Onboard DRAM OFA0000 OFFFFFF 384 KB I O card memory Reserved for memory map I O card non cacheable 1000000 FFFFFFF System memory Onboard DRAM Appendix A System Resources A 1 A 2 I O Address Map Table A 2 System I O Address Map OFO Clear math coprocessor OF 1 Reset math coprocessor OF8 OFF Math coprocessor AFO AEN4 enables onboard VGA enabled Flash ROM programming IRQ12 enabled 3 5 inch diskette 3 mode selection DMA channel 1 selection DMA channel 3 selection ASM data read write port ASM index write port PCI configuration address regulation A 2 AcerAltos 19000 User s Guide Table A 2 System I O Address Map continued Appendix A System Resources A 3 A 3 Interrupt Channels Table A 3 Interrupt Channels rao mero OSS CO CTN eo fren ooo A 4 AcerAltos 19000 User s Guide A 4 System Default Configuration The following tables show your system s factory default configuration Table A 4 Basic System Configuration Page 1 2 Diskette Drive A 1 44 MB 3 5 inch Diskette Drive B None Fixed Disk O None Fixed Disk 1 None Base Memory is always 640 KB while the total amount is determined by configuration Math coprocessor is always installed Video display is automatically detected Table A 5 Basic System Configuration Page 2 2 Parameter Default Setting CAT o Appendix A Sys
18. Setup program or on a SCSI device This ensures that the new initial values are loaded Be sure that SCSI parity checking is consistently enabled or disabled on all devices on the SCSI bus Verify that the SCSI controllers and the SCSI devices are properly configured and installed Be sure that the SCSI bus is properly terminated Be sure that if necessary the disk has a partition and is formatted Computer Hangs or SCSI Controller Cannot Always Find the Drives Check SCSI parity for consistency and be sure SCSI termination is set correctly Check cable length and integrity Check pin 1 orientation If the SCSI controller LED remains on when the computer hangs the host adapter may be interfering with your computer s operation It may be installed in a motherboard slot that does not support First Party DMA ie Bus Master data transfers See your computer documentation Chapter 7 SCSISelect Configuration Utility 7 31 7 32 AcerAltos 19000 User s Guide Appendix A System Resources A 1 Memory Map Table A 1 System Memory Map ess Sm mon 0000000 OO9FFFF 640 KB system memory Onboard DRAM non cacheable peral OODFFFF 16 KB I O expansion ROM Reserved for ROM on I O adapters 00E0000 OOE7FFF OOE7FFF 32 KB for SCSIBIOS KB 32 KB for SCSIBIOS SCSI BIOS Reserved SCSI BIOS 00E8000 OOEFFFF 32 KB Reserved onboard video RAM BIOS 00F0000 OOFEFFF OOFFFFF 64 KB BIOS System ROM BIOS
19. Time Follow these steps when configuring your computer for the first time 1 Select Step 1 Important EISA Configuration Information from the ECU main menu Read through the information then press F10 when you are done 2 Select Step 4 Examine switches or print report then press Enter to display the screen shown below Step 4 Examine switches or print report You must PHYSICALLY verify that the switches and jumpers of each board marked with an arrow gt are set as required These settings cannot be detected or changed by this program To view the required settings for the highlighted board press ENTER Pick up the board and compare its settings to the required settings Change the board settings to match the required settings System AcerAltos Server Slot 1 Empty Slot lt 2 Empty Slot 3 Empty Embedded PCI SCSI Controller gt View ENTER lt lt Print F7 gt lt Done F10 gt Figure 6 7 Examine Switches or Print Report 3 Notice the boards marked with an arrow on the screen if any The arrow indicates that the boards in your computer may have defined jumpers and switches that you must physically verify It may also mean that there is a software statement with additional information about the board 6 14 AcerAltos 19000 User s Guide 4 To view the switch and jumper settings highlight the board marked with an arrow and press Enter The switch jumpers settings screen for the board appears 5 Scrol
20. a 90 angle when installed Peg Pin 1 Indicator curved edge Hole Figure 4 9 Installing a SIMM Chapter 4 System Board 4 13 4 2 5 Removing a SIMM Follow these steps to remove a SIMM 1 Press the holding clips on both sides of the SIMM outward to release it 2 Move the SIMM to a 45 angle 3 Pull the SIMM out of the socket Holding Clip Figure 4 10 Removing a SIMM 4 14 AcerAltos 19000 User s Guide 4 2 6 Installing the Memory Board Follow these steps to install the memory board 1 Align the memory board with the memory board slot on the system board Install the memory board with the component side up 2 Insert the board into the slot until it fits into place Be sure the board is fully seated in the slot Figure 4 11 Inserting the Memory Board Chapter 4 System Board 4 15 3 Insert one end of the board holding clamp into the hole on the bracket behind the disk drives 4 Align the clamp rail with the board edge 5 Insert the other end of the clamp into the hole on the rear panel bracket Make sure to install the holding clamp properly It protects the memory board and keeps it in place Figure 4 12 Attaching the Board Holding Clamp 4 16 AcerAltos 19000 User s Guide 4 2 7 Reconfiguring the System Each time you change your system s memory configuration you must run Setup and the EISA Configuration Utility ECU to
21. cables Refer to Appendix C for the power cable connections and check the internal cable connections If you are not confident you can perform this step ask a qualified technician to help you If you have gone through the preceding actions and the system still fails to boot ask your dealer or a qualified technician for assistance 2 12 AcerAltos 19000 User s Guide Chapter 3 System Housing The system housing is heavy duty steel chassis in a twin tower design The spacious housing boasts high expansion capability and flexible configuration Figure 3 1 System Housing 3 1 Internal Structure The housing is symmetrically divided into left and right panels The system internal components are accessible through the panels Chapter 3 System Housing 3 1 Left Panel The main part of the left panel houses the system board memory board and expansion boards In the rear section of the left panel are the keyboard mouse video parallel and serial ports and the slot openings for installation of EISA and PCI expansion boards The upper front section of the left panel accommodates a 3 5 inch and three 5 25 inch drives while the lower section holds the seven hot pluggable SCSI drive trays These devices on the front section are externally accessible Right behind the drives is a seven slot SCSI backplane board that connects the drives to the SCSI interface Figure 3 2 shows the system components inside the
22. field to 32M Memory Address 64M Memory Amount 32M Total 96M Press F10 to return to the View or Edit Details screen 4 Your system is now configured with 96 MB of memory as follows 8 16 MB System Memory 16 MB 16 64 MB System Memory 48 MB 64 128 MB System Memory 32 MB 96 MB 5 Repeat the process to configure additional memory starting with the last modified field not equaling 64MB Do not leave gaps between memory addresses This can cause your system to become inoperable 6 22 AcerAltos 19000 User s Guide 6 Press F10 when you are through The ECU main menu Steps in Configuring Your Computer reappears 7 Select Step 5 Save and exit then press Enter The Save and Exit screen displays 8 To save your changes select Save the configuration and restart the computer then press Enter To discard the changes choose the option Discard the configuration and return to the main menu Any changes that you made are lost 9 When the reboot screen appears press Enter 10 Turn off the computer and remove the ECU diskette if not running from CD 6 3 6 Viewing or Editing Configuration Details The ECU also allows you to view or edit your system configuration information You may have to edit your system settings when you add or remove boards when you made any other hardware changes or when there are device assignment conflicts To view or edit your configuration simply click on Step 3 View or edit details
23. hole in the center pull the battery box out about an inch 3 Firmly hold the battery box by the sides to remove it completely Figure C 16 Removing a Battery Box C 18 AcerAltos 19000 User s Guide Index A Adding memory 4 11 Advanced Peripheral Interrupt Controller APIC 1 2 Advanced system configuration 5 2 5 13 A 6 ASM Pro 6 1 Auto configuration mode 5 4 5 12 5 14 B Basic connections 2 5 Keyboard 2 5 Mouse 2 6 VGA monitor 2 7 Basic system configuration 5 2 5 3 5 4 5 12 5 14 5 29 BIOS utility 5 1 5 2 5 7 Boot device 5 23 5 24 Bus Controller 1 2 C Cache 1 1 Cache scheme 5 13 5 14 Checking the package contents 2 2 Clock frequency ratio setting 4 7 Communication settings 5 4 5 10 Configure view host adapter settings menu 7 5 Connecting Keyboard 2 5 Mouse 2 6 VGA monitor 2 7 Connector functions 4 7 CPU 1 1 1 2 1 4 1 5 Architecture 1 2 D Date 5 3 5 4 5 5 Date and time 5 4 Disk drive control 5 16 Diskette drives 5 6 Drive control settings 5 17 E ECP DMA channel 5 16 5 20 ECU 6 1 6 3 6 5 6 6 6 7 6 8 6 9 6 10 6 13 6 14 6 15 6 17 6 18 6 19 6 20 Add or remove boards 6 9 6 10 6 17 6 19 Adding boards 6 17 Adding or removing Boards 6 10 6 17 Advanced menus 6 24 Configuring memory 6 20 Configuring your computer for the first time 6 12 6 14 Examine switches or print report 6 12 6 14 6 18
24. it issues the next transaction This produces significant improvement in overall system performance The bus architecture supports a number of features that ensure high reliability It has an 8 bit error correction code ECC that protects the data lines and a 2 bit parity code that protects the address lines The bus uses Gunning Transceiver Logic GTL and a synchronous latched bus protocol that simplifies timing constraints This protocol supports higher frequency system designs and along with GTL requires a low voltage which reduces electromagnetic interference EMI resulting in a lower power consumption PCI and EISA Buses The system supports two PCI buses created by the two PCI bridge chips PB The PCI buses serve as links between the PCI bridges and PCI devices onboard The presence of two buses instead of one reduces I O bottlenecks and matches the higher bandwidth of the CPU for faster data transfers The EISA bus connects EISA devices to other system devices through the PCI EISA bridge PCEB and the EISA system controller ESC The use of the PCEB and ESC maintain compatibility within the EISA environment 1 4 AcerAltos 19000 User s Guide PCI Bridge PB The PCI Bridge PB is an I O subsystem solution for high performance systems The PB translates transactions between the system bus and the PCI buses using 32 byte buffers for inbound and outbound posting The use of two PBs in the system creates an architecture tha
25. power check the following factors that might have caused a boot failure The pointing symbol indicates a possible cause of the problem The check mark Y tells you how to correct the problem re The front panel is not completely unlocked Y Insert the front panel key and turn it counter clockwise until it points to the unlocked icon See Figure 2 6 re The external power cable may be loose Y Check the power cable connection from the power source to the power socket on the rear panel Make sure that the cable is properly connected re No power comes from the grounded power outlet Y Have an electrician check your power outlet re The right panel or left panel door or both may be ajar Y Close the panel door s completely 2 10 AcerAltos 19000 User s Guide The system has two microswitches located inside the lower front corners of the housing The microswitches connect to the power backplane and are in direct contact with the left and right panel doors When you open either one of the panel doors the microswitch goes off thereby cutting off system power This provides additional system security against unauthorized access See Figure 2 8 for the microswitch location Chapter 2 Setting Up the System 2 11 J14 from the Power Backplane Microswitch Cable mi d Ub Microswitch Figure 2 8 Microswitch Location re Loose or improperly connected internal power
26. press Enter to make your selection Host Adapter BIOS This option enables or disables the SCSI controller BIOS The default setting is Enabled 7 16 AcerAltos 19000 User s Guide The SCSI controller BIOS must be enabled if you want the computer to boot from a SCSI hard disk drive connected to the SCSI controller Several SCSISelect options cannot be used unless the SCSI controller BIOS is enabled Support Removable Disks Under BIOS as Fixed Disks This option allows you to control which removable media drives are supported by the SCSI controller BIOS It is only valid if the SCSI controller BIOS is enabled The default setting is Boot Only The following choices are available Boot Only Only the removable media drive designated as the boot device are treated as a hard disk drive All Disks All removable media drives supported by the BIOS are treated as hard disk drives Disabled No removable media drives are treated as hard disk drives In this situation software drivers are needed because the drives are not controlled by the BIOS Support for removable media drives means only that the SCSI controller BIOS allows you to use a removable media drive as if it were a hard disk drive it does not mean you can remove the disk media during operation If a removable media SCSI device is controlled by the SCSI controller BIOS do not remove the media while the drive is powered on or you may lose data If you want to be able t
27. reconfigure the system Follow these steps to reconfigure the system 1 Turn the system on A memory error message appears indicating that the total memory does not match the value stored in CMOS 2 Press to enter Setup A warning message appears indicating an incorrect memory configuration 3 Press twice to exit and reboot the system The system boots with the new memory configuration 4 Run the FISA Configuration Utility ECU Chapter 4 System Board 4 17 4 18 AcerAltos 19000 User s Guide Chapter5 BIOS Utility The system is already configured by the manufacturer or the dealer There is no need to run Setup when starting the computer unless you get a configuration error The Setup program loads configuration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain the configuration values in CMOS Ask a qualified technician for assistance e Diskette drive type The standard type is 3 5 inch 1 44 MB diskette drive Chapter 5 BIOS Utility 5 1 5 1 Entering Setup To enter Setup press the key combination creL ar Esc You must press cre am Esc while the system is booting This key combination does not work during any other time The BIOS Utility main menu then appears BIOS Utility Basic System Configuration Advanced Sys
28. s Guide 5 3 Advanced System Configuration The Advanced System Configuration option allows you to configure the advanced system memory functions Do not change any settings in the Advanced Configuration if you are not a qualified technician to avoid damaging system The following screen shows page one of the Advanced System Configuration parameters Advanced System Configuration Shadow RAM E0000h FFFFFh System BIOS Enabled C0000h C7FFFh Video BIOS Enabled C8000h CBFFFh Disabled cc000n CFFFFh Disabled D0000h D3FFFh Disabled D4000h D7FFFh Disabled D8000h DBFFFh Disabled Dc000n DFFFFh Disabled Ll amp L2 Cache CPU Cache Enabled Cache Scheme Write Back Video Buffer Memory Type Non cacheable Memory at 15MB 16MB Reserved for System TL Move Highlight Bar gt Change Setting PgDn PgUp Move Screen Esc Exit The grayed parameters denoted with asterisks are not user configurable Chapter 5 BIOS Utility 5 13 5 3 1 Shadow RAM The system reserves 384 KB of random access memory RAM for the shadow RAM function This parameter has eight range addresses When you set these addresses to Enabled the system BIOS video BIOS and I O ROM functions run directly from the shadow RAM for faster operation When you set them to Disabled the functions run normally from ROM The address range E0000h FFFFFh is for shadowing the system BIOS This item is always set to Enabled an
29. s Guide Perform a SCSI low level format with the Format Disk utility under SCSI Disk Utilities in the SCSISelect utility All data on the target drive will be lost when you run the Format Disk utility Back up your data before you run it In the SCSISelect Advanced Configuration Options menu set Extended BIOS Translation to Enabled Partition the drive again Restore data to the drive if necessary 7 6 1 Device connected but not ready This message appears if the SCSI controller receives no answer when it requests data from an installed SCSI device The SCSI controller skips this device and moves on to the next device on the bus Do the following if you see this message when you request data from a SCSI drive 1 Run the SCSISelect utility and access SCSI Device Configuration Locate the host controller s SCSI ID and set Send Start Unit Command to yes Exit the SCSISelect utility and request data from the drive again If the message still appears follow the drive manufacturer s instructions to make sure the drive is set to spin up when the power is switched ON Chapter 7 SCSISelect Configuration Utility 7 27 7 6 2 Start unit request failed The BIOS was unable to send a Start Unit Command to the device Run the SCSISelect utility and disable Send Start Unit Command for the device Time out failure during SCSI Inquiry command or Time out failure during SCSI Test Unit Ready command or Time out fail
30. the drive guides on the sides of the external device that you wish to install Figure 3 9 Attaching the Drive Guides If you are installing a SCSI device set its ID and terminator before installing it into the drive bay Chapter 3 System Housing 3 11 3 Insert the drive into the bay Figure 3 10 Installing an Additional Externally Accessible Device 4 Connect the drive power and signal cables 5 Remove the plastic cover from the front panel before reinstalling it 3 12 AcerAltos 19000 User s Guide 3 8 Installing an Expansion Board Follow these steps to install a PCI expansion board 1 Remove the bracket cover opposite an empty PCI slot Save the screw for later use ZAG at pa Figure 3 11 Removing a Bracket Cover 2 Align the board with the slot 3 Insert the board into the slot until it fits completely 4 Secure the board with a screw Chapter 3 System Housing 3 13 Figure 3 12 Installing a PCI Expansion Board 5 Follow the same steps when installing an EISA board Just make sure that you remove the bracket cover opposite an EISA slot If you installed an EISA board run the EISA configuration utility ECU to reconfigure the system See Chapter 6 for information on the ECU 3 14 AcerAltos 19000 User s Guide Chapter 4 System Board 4 1 Major Components The system board carries all the major system components including the two soc
31. the required settings for the highlighted board press ENTER Pick up the board and compare its settings to the required settings Change the board settings to match the required settings System AcerAltos Server Slot 1 Empty Slot 2 Empty slot 3 Empty Embedded PCI SCSI Controller gt View ENTER lt lt Print F7 gt lt Done F10 gt Figure 6 5 Examine Switches or Print Report 6 12 AcerAltos 19000 User s Guide Step 5 Save and Exit Figure 6 6 shows the Save and Exit screen Press Enter to save your configuration and exit the ECU program You can also exit without saving in this step Step 5 Save and Exit In order to complete the configuration process you must save your configuration In this step you must select whether to save your configuration or to discard your changes before exiting this program If you choose to save this program will save the new configuration in your computer s nonvolatile memory and in a SYSTEM CHL and SYSTEM SCI files in your current directory and then your computer will be restarted for you The files will not be created if you are running on a CD If you choose to discard the configuration any changes you have made will be lost Save the configuration and restart the computer Discard the configuration and return to the main menu gt Select ENTER lt lt Cancel ESC gt Figure 6 6 Save and Exit Chapter 6 Utilities 6 13 6 3 3 Configuring Your Computer for the First
32. to load the backup Use backup SCI file Do not use backup SCI file Select ENTER Cancel ESC If you have previously run the ECU from floppy disk and saved your system configuration select Use backup SCI file For systems where the nonvolatile memory has not been initialized select Do not use backup SCI file and proceed with the system configuration 6 26 AcerAltos 19000 User s Guide Chapter 7 SCSISelect Configuration Utility 7 1 The SCSISelect Configuration Utility The SCSISelect configuration utility allows you to change SCSI controller settings without opening the computer or changing jumpers 7 1 1 Default Values Table 7 1 lists the settings you can change with the SCSISelect utility and the default value for each setting Some settings apply globally to the SCSI controller and all SCSI devices on the bus other settings apply individually to each device on the bus Chapter 7 SCSISelect Configuration Utility 7 1 Table 7 1 Default Settings for SCSI Controller and All Devices Global Settings for SCSI Controller and All Devices Default Value SCSI Parity Checking Enabled Low E ON Boot Device E 0 lower o Settings are valid only if host adapter BIOS is enabled 7 2 AcerAltos 19000 User s Guide 7 1 2 When to Use the SCSISelect Utility Use the SCSISelect utility if you need to e Change any of the default values listed in Table 7 1 e Check and or change SCSI device settings that may c
33. wall outlet does not exceed 15 amperes Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the product AcerAltos 19000 User s Guide 12 Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel 13 14 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a b When the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance indicating a need for service Use only the proper type of power supply cord provided in your keyboard manual accessories box for this unit It should be a detachable type UL listed CSA certified type SJT rated 1
34. 0 User s Guide Follow these The doors are attached to the main housing by screwless hinges steps to remove a door Unlock the door with the key when necessary 1 2 Open it to more than a 45 angle 3 Lift it up for about an inch then move the door away from the housing Figures 3 4 to 3 7 show how to remove the housing doors and upper front panel cover Figure 3 4 Removing the Right Panel Door Follow the same steps to remove the left panel door Chapter 3 System Housing 3 5 Figure 3 5 Removing the Upper Front Panel Cover dll A P La Yi Figure 3 6 Removing the Upper Front Panel Door 3 6 AcerAltos 19000 User s Guide Figure 3 7 Removing the Lower Front Panel Door Chapter 3 System Housing 3 7 3 3 SCSI Backplane Boards There are two SCSI backplane boards standard in the AcerAltos 19000 This section gives a brief description of the boards Refer to Appendix B for a detailed discussion including information about backplane board major components jumper settings hard disk ID feature and channel configurations single and dual channel The SCSI backplane boards provide a convenient interface between the SCSI drives and the system board Each board includes seven SCSI drive slots to accommodate the drive trays two SCSI channels to connect to the system board or SCSI
35. 1 with address 3F8h 2F8h COM2 with address 2F8h 3E8h COM3 with address 3E8h 2E8h COM4 with address 2E8h Disabled Disables serial port 1 Serial Port 2 Base Address This parameter enables serial port 2 as COM2 and sets its base address Table 5 3 Serial Port 2 Settings Setting Description Serial 2 2F8h COM2 with address 2F8h 3F8h COM1 with address 3F8h 2E8h COM4 with address 2E8h 3E8h COM3 with address 3E8h Disabled Disables serial port 2 5 18 AcerAltos 19000 User s Guide Parallel Port Base Address The system has one parallel port Table 5 4 lists the options for selecting the parallel port address You also have the option to disable the parallel port Table 5 4 Parallel Port Settings 3BCh IRQ 7 Corresponds to the parallel port with address 3BCh 378h IRQ 7 Corresponds to the parallel port with address 378h 278h IRQ 5 Corresponds to the parallel port with address 278h Disabled Disables the parallel port To deactivate the parallel port select the Disabled option If you install an add on card that has a parallel port whose address conflicts with the parallel port onboard the system automatically disables the onboard functions Check the parallel port address on the add on card and change the address to one that does not conflict The default setting is 3BCh Chapter 5 BIOS Utility 5 19 Operation Mode This item allows you to set the operation mode of the parallel port Table 5 5 li
36. 14 Installing a Battery BOX o rera ea r a E BE EE EE E E i C 16 C 15 Attaching the Charger Compartment Metal Cover coooncnicncciconnnincnnnnos C 17 C 16 Removing a Battery BOX siros sie irean E E EPEE E KRE E C 18 xiv AcerAltos 19000 User s Guide List of Tables 1 1 1 2 3 1 4 1 4 2 4 3 4 4 5 1 5 2 5 3 54 5 5 6 1 7 1 A 1 A 2 A 3 A 4 A 5 A 6 A 7 A 8 A 9 B 1 B 2 B 3 C 1 LED Indicator Description artei eia r 1 10 EED MESSADES ras is A A 1 11 Removing the Housing Doors cccccoocononnoncnnnnancnnncnrinnnranennanannnrannnnanannanannos 3 4 JUMPer Setas ota Ne O A A a A 4 4 Voltage Identification Codes usa A A PA aiel vat 4 6 Connector FUNCHONS 0 t See EIA EE e dt 4 7 Memory CONES MEA ON SI A eal a real 4 12 Drive Control setting Sienen n a Ge Gites ol Ee ee Gee 5 17 serial Port T SEIS ito eee Seles Hee e Sie eee ele De es coe 5 18 serial Port 2 SELIM SS ts isa ai ease eaten dE eae le De eso 5 18 Parallel Port Seting Sr oen e Peete dE ieee e 5 19 Parallel Port Operation Mode Settings cooncononnononcnnoncnnncnrinanranincarinnnana 5 20 Keyboard Function Keys san ion eene e a e 6 4 Default Settings for SCSI Controller and All Devices 7 2 System Memory Map Sessan Seme e A 1 System I O Address MAP a A 2 InterruptChannels sia A AA A 4 Basic System Configuration Page hier a A 5 Basic System Configuration Page Zin Gertie eevee ite sadder caine A 5 Advanced System Configuration Page 1 ccccssss
37. 2A 125V minimum Maximum length is 15 feet 4 6 meters FCC Class A Radio Frequency Interference Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio television technician for help Notice 1 The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Notice 2 Shielded interface cables if any must be used in order to comply with the emission limits
38. AcerAltos 19000 User s Guide Document History EDITION PART NUMBER DATE First Edition 49 AA985 001 August 1996 Copyright Notice Copyright O 1996 by Acer America Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer America Corporation Programs Copyright O 1996 Acer America Corporation All rights reserved Printed in U S A Trademarks Acer and the Acer logo are registered trademarks of Acer Incorporated AcerAltos is a trademark of Acer America Corporation and Acer Inc Adaptec and the Adaptec logo are registered trademarks of Adaptec Inc SCSISelect is a trademark of Adaptec Inc Intel and Pentium are registered trademarks of Intel Corporation IBM is a registered trademark and PS 2 is a trademark of International Business Machines Corporation MS DOS and Windows NT are registered trademarks of Microsoft Corporation Mylex is a registered trademark of Mylex Corporation Novell and NetWare are registered trademarks of Novell Incorporated SCO and SCO UNIX are registered trademarks of The Santa Cruz Operation Inc Other brand and product names are trademarks and or registered trademarks of their respective holders Disclaimer
39. AcerAltos 19000 Update Thank you for purchasing an AcerAltos 19000 server We want to provide you with the most up to date information about your new server This release note updates the AcerAltos 19000 User s Guide P N 49 AA985 001 with information about RDM a key component in Acer s suite of management software For the latest information about RDM look to this release note and the Remote Diagnostic Manager RDM User s Guide P N 49 AB330 001 Similarly for the latest information about ASM Pro refer to the Advanced Server Manager Pro ASM Pro User s Guide P N 49 AB006 002 In addition the information on page 2 2 of the AcerAltos 19000 User s Guide Checking the Package Contents can now be found on the System Contents sheet included with your system Also please note the default setting for Extended BIOS translation for DOS Drives gt 1 Gbyte an Advanced Configuration option discussed in Chapter 4 SCSISelect Configuration Utility The default setting is Enabled Do not change this setting P N 46 AA985 103 1 of 4 June 4 1997 RDM LED Location The figure below shows the location of the RDM LED indicator This indicator remains lit on whenever RDM is activated in Runtime Remote Mode The figure below replaces the figure on page 1 12 of the AcerAltos 19000 User s Guide For more information about RDM hardware including how to reinstall the RDM module and LED refer to the Remote Diagnostic Manager RDM U
40. AcerAltos 19000 User s Guide BIOS Support for Bootable CD ROM When this option is enabled a bootable CD ROM device may be used to directly load an operating system The default setting is Enabled BIOS Support for Int13 Extensions This option allows access to attached SCSI devices through BIOS Int13 functions The default setting is Enabled Support for Ultra SCSI Speed This option enables wide SCSI data transfers at 40 MB sec Most hard disk drives or other SCSI devices do not currently support a communication rate this high If enabled be sure the device is capable of running at this rate The default setting is Disabled Chapter 7 SCSISelect Configuration Utility 7 19 7 2 2 SCSI Disk Utilities When you select SCSI Disk Utilities from the Options menu the SCSISelect utility scans the SCSI bus and lists all SCSI devices installed on the SCSI bus You will see a screen similar to Figure 7 9 You can easily determine from this screen which SCSI ID is assigned to each device on the SCSI bus Adaptec AIC7880 Ultra Ultra W SCSISelect TM Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h 7 Select SCSI Disk and press lt Enter gt SCSI ID 0 QNTMEAST XP34300 SCSI ID 1 No device SCSI ID 2 No device SCSI ID 3 No device SCSI ID 4 Sony CD ROM CDU 76S SCSI ID 5 No device SCSI ID 6 No device SCSI ID 7 AIC 7880 Ultra Ultra W SCSI ID 8 No device SCSI ID 9 No device SCSI ID 10
41. Battery Charger E ry g optional UPS Module SCSI Drive Trays Backplane Board optional Figure 3 3 Right Panel System Components Chapter 3 System Housing 3 3 3 2 Removing the Housing Doors The system housing has four doors two on the front one on the left panel and one on the right panel The left and right panel doors have security locks to prevent unauthorized access to the internal components Turn off the system and disconnect the AC power cord before opening the system housing When installing components unlock and remove the door or doors that hinder your way Table 3 1 tells you which door to remove in specific instances to facilitate component installation Table 3 1 Removing the Housing Doors Remove Installing or removing external 3 5 inch Upper front door plus or 5 25 inch devices the upper front panel cover Left panel door Installing or removing a SCSI backplane OLower front door board left side Left panel door Installing or removing a SCSI backplane OLower front door board right side Right panel door Installing or removing hot pluggable Lower front door SCSI hard disks Installing or removing the system board OLeft panel door memory board or expansion boards Installing or removing the power supply Right panel door modules UPS or battery charger Connecting or arranging cables OLeft panel door or Right panel door 3 4 AcerAltos 1900
42. Functions 6 3 6 20 6 21 Getting help 6 5 Important EISA configuration information 6 8 6 14 Main menu selections 6 8 Making menu selections 6 4 Removing a board 6 19 Save and exit 6 13 6 16 6 19 6 23 Steps in configuring your computer 6 6 6 7 6 15 Using the keyboard 6 4 View or edit details 6 10 6 11 6 23 Viewing or editing configuration details 6 23 ECU main menu 6 7 Index 1 EISA Configuration Utility ECU 6 1 6 3 Entering setup 5 2 ESD precautions 3 10 Expansion ROM region 5 25 5 27 External configuration 1 7 F Fast boot mode 5 4 5 12 5 14 5 29 Features 1 1 1 8 Front panel 1 7 1 8 Features 1 1 1 8 Front panel board 3 9 Front panel security Unlocking 2 8 G Getting help 6 5 H Hard disk drives 5 7 Host adapter SCSI ID 7 2 7 5 7 6 Host adapter SCSI termination 7 2 7 5 7 8 7 9 If you forget the password 5 22 Indicators LED 1 7 1 10 Installing additional devices 3 11 Installing an expansion board 3 13 Installing a Pentium Pro microprocessor 4 8 4 9 Installing a power supply C 2 C 4 Installing a SCSI hard disk B 8 B 13 Installing a SIMM 4 13 Installing the memory board 4 15 2 AcerAltos 19000 User s Guide Internal structure 3 1 Interrupt channels A 4 T O address map A 2 A 3 VO region 5 26 5 27 IRQ DMA 5 25 5 27 J Jumper settings 4 4 K Keyboard 2 5 Keylock 1 9 L Large memory support mode 5 4 5 11 LCD messages
43. Memory Enabled 192 256 MB System Memory Enabled 256 320 MB System Memory Enabled 320 384 MB System Memory Enabled 384 448 MB Memory Enabled 448 512 Memory Enabled Mouse POLE ema is id Enabled Keyboard Port is el Sos Enabled Floppy Disk Controller Enabled IDE HDD Interface Disabled Parallel BOLO ss ata ide Enabled Serial Ports acao ana gt Edit ENTER lt lt Edit Resources F6 gt lt Advanced F7 gt lt Done F10 gt Figure 6 4 View or Edit Details Chapter 6 Utilities 6 11 Step 4 Examine Switches or Print Report This selection lists the boards installed in your computer Figure 6 5 shows a sample Examine Switches or Print Report screen Boards marked with an arrow on the screen may have defined jumpers and switches that you must physically verify It may also mean that there is a software statement with additional information about the board To view the switch and jumper settings highlight the board marked with an arrow and press Enter You can print a hard copy of the switch and jumpers settings or you can print the information to a TXT file see the section Configuring Your Computer for the First Time for details Step 4 Examine switches or print report You must PHYSICALLY verify that the switches and jumpers of each board marked with an arrow gt are set as required These settings cannot be detected or changed by this program To view
44. No device SCSI ID 11 No device SCSI ID 12 IBM DORS 32160W SCSI ID 13 No device SCSI ID 14 No device SCSI ID 15 No device Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Figure 7 9 SCSI Disk Utilities Screen for AIC 7880 When you highlight a disk device by moving to it with the cursor keys and press Enter a small menu window appears You then select Format Disk or Verify Media from this menu Use the cursor keys T J to move between options Press Enter to display a pop up menu with a selection of values Use the cursor keys T J to select a value and press Enter to make your selection 7 20 AcerAltos 19000 User s Guide Format Disk The Format Disk utility performs a low level format on disk devices Most SCSI disk devices are preformatted and do not need to be formatted again The Adaptec Format Disk utility is compatible with the vast majority of SCSI disk drives Run it on hard disk drives or removable media drives that were previously used with a non Adaptec SCSI controller A low level format destroys all data on the drive Be sure to back up your data before performing this operation You cannot abort a low level format once it is started Verify Disk Media The Verify Disk Media utility scans the selected device s media for defects If the utility finds bad blocks it prompts you to reassign them if you select yes those bl
45. Press the holding clips inward to lock the power supply module Figure C 4 Locking the Holding Clips C 4 AcerAltos 19000 User s Guide 7 Reinstall the metal bar by inserting the hook into the rail on the housing roof Figure C 5 Reinstalling the Metal Bar Appendix C Power Subsystem C 5 8 Secure the lower end of the bar to the housing using two screws W Figure C 6 Securing the Metal Bar with Screws 9 Replace the right panel door C 6 AcerAltos 19000 User s Guide C 3 Removing a Power Supply Module Should a power supply module become defective remove the power supply and replace it with a new one Follow these steps to remove a power supply module 1 Turn off the system and disconnect the AC power before opening the system housing Remove the right panel door as in Figure 3 4 2 Remove the metal bar over the power supply rack as in the previous section 3 Unlock the power supply module holding clips by pressing them outward A Figure C 7 Unlocking the Power Supply Holding Clips Appendix C Power Subsystem C 7 4 Firmly hold onto the clips to pull the power supply module out Figure C 8 Removing the Power Supply Module 5 Install a new power supply module as in t
46. Processor The Intel Pentium Pro processor is the heart of the AcerAltos 19000 system Designed to work with the Intel 450 PCIset composed of a PCI bridge and memory controller the Pentium Pro running at 200 MHz carries a new generation of power not present in its predecessors The system board has two CPU sockets to accommodate two Intel Pentium Pro processors for a dual processor configuration In this configuration Symmetric MultiProcessing SMP significantly increases overall system performance The AcerAltos 19000 system supports a wide range of applications running under MP operating systems such as WindowsNT UNIX and NetWare The CPU also incorporates first level L1 and second level L2 caches an advanced peripheral interrupt controller APIC and the system bus controller Figure 1 1 shows the CPU architecture First level and Second level Cache The Pentium Pro design integrates both 16 KB first level and 256 KB second level cache These caches produce high hit rates that reduce the processor s external memory bandwidth requirements Chapter 1 System Introduction 1 1 Advanced Peripheral Interrupt Controller APIC The APIC unit inside the CPU along with an I O APIC unit facilitates multiprocessor interrupt management The APIC works with multiple I O subsystems where each subsystem has its own interrupts which help minimize centralized system overhead Bus Controller The bus controller integrated in the Pen
47. SCSI cable drive ID cable and power cable Make sure that all cables are properly and completely connected Drive ID Cable Power Cable Wide SCSI Cable Figure B 9 Connecting the Drive Cables Wide SCSI Drive B 10 AcerAltos 19000 User s Guide 7 Install the tray into the drive bay pushing it gently until it reaches the connector on the backplane board into the bay Otherwise the tray will not fit in completely Make sure to place the drive tray handle in the up position when inserting the tray back 8 Push the drive handle into place Figure B 10 Installing a Hot plug Drive Tray Appendix B SCSI Backplane Boards B 11 9 Push the drive tray switch to the Lock Power On position Lock Power On Figure B 11 Locking the Drive Tray Switch B 7 Using the Hot swap Feature The backplane board supports a hot swap feature that allows you to replace defective drives even while the system is running The hot swap feature requires a RAID controller board and RAID drivers The drive fault indicator on the hot plug drive tray lights up whenever the drive that it carries becomes bad or defective When this happens you can replace the defective drive without shutting off the system Follow these steps to use the hot swap feature 1 Set the hot swap drive tray power switch to the Unlock Power Off position 2 Pull out the drive tray 1 This feat
48. SI Parity Checking if any attached SCSI devices do not support SCSI parity Most currently available SCSI devices do support SCSI parity Use the cursor T J and Enter keys to make selections Press Esc at any time to return to the previous menu Host Adapter SCSI Termination This option allows you to configure host controller SCSI termination Figure 7 5 shows the choices available if you have an AIC 7880 The default setting is Low OFF High ON 7 8 AcerAltos 19000 User s Guide Adaptec AIC7880 Ultra Ultra W lt lt SCSISelect TM Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h r Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Low OFF High ON Additional Options p A Boot Device Optio Low ON High ON Press lt Enter gt SCSI Device Con Low OFF High OFF Press lt Enter gt Advanced Configt IAS Press lt Enter gt lt F6 gt Reset to Host Adapter Defaults Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Figure 7 5 Host Adapter SCSI Termination Selection for AIC 7880 Use the cursor 7 J and Enter keys to make your selection Since the system contains both wide 68 pin SCSI devices and narrow 50 pin SCSI devices termination must be set to allow each section of the SCSI bus to be terminate
49. Setup ses ipsissseesites pers com tect reece teere crepe rete tecreence tre rercerere teres 5 2 5 2 Basic System Configuration prada il 5 3 5 21 Date anid Ti iii 5 4 5 2 2 Diskette Drives iii rar dora 5 6 viii AcerAltos 19000 User s Guide 53 5 4 5 5 5 6 5 23 Hard Disk Drives ads 5 7 5 2 4 System Memory cocconcnccncnnononnnnnnnnnnnnnnannnnannnnnnnnnnnnnnnrnnnnnannnnarannarannnnan 5 9 5 2 5 Math COPprOcCeSSOTcoocononcnnnnencnnnnnnnnnannnnnrannnnnnnnnnnanarnnnnnannnnnnnrannnnaninnnns 5 9 5 2 6 Video Display oora aroa Eia E LEE REEE OE 5 9 5 2 7 Communication Settings ior iee ipea a EEE EEE Ee E aE Ei E 5 10 5 2 8 Enhanced IDE Features apoie see pipes a EEE EPE Ee ENE aE E i 5 11 5 2 9 Large Memory Support Mode serena 5 11 52 10 Num Lock After Bots sisene NE 5 11 2M Memory Festa assess eoe eee cias eds EAA ra E cheetah oes 5 12 5 2 12 Auto Configuration Mode ss iia 5 12 9 2139 Fast Boot Modessa nre etine ee AAE e EE A ES R 5 12 Advanced System COn Urola 5 13 Dao Shadow RAN e e a a idas 5 14 5 3 2 Ll and L2 Cache CPU Cache oserei aar 5 14 5 3 3 Memory at 19MB 16MB ooconcccoconononcnnoncnrnnnnnnaninnnnnnanannnnorannnnanaranss 5 15 System Security Setup orn eeina n Ea PE EE e EPEa E E E 5 16 5 4 1 Disk Drive Control ooonincionononnonencnnencnnencnrannnnannnnnnannnnanennanannarinnnnano 5 16 5 4 2 Onboard Communication Ports ooooccoconnoncnnnnncnnncnrinenranncarinnnnano 5 18 5 4 3 Onboard PS 2 Mouse IRQ12
50. Y OF SUCH DAMAGES Software License Acer grants you a personal non transferable non exclusive license to use the software that accompanies your computer system only on a single computer You may not a make copies of the software except for making one 1 backup copy of the software which will also be subject to this license b reverse engineer decompile disassemble translate or create derivative works based upon the software c export or re export the software to any person or destination which is not authorized to receive them under the export control laws and regulations of the United States d remove or alter in any way the copyright notices or other proprietary legends that were on the software as delivered to you or e sublicense or otherwise make the software available to third parties The software is the property of Acer or Acer s supplier and you do not have and shall not gain any proprietary interest in the software including any modifications or copies made by or for you or any related intellectual property rights Additional restrictions may apply to certain software titles Please refer to any software licenses that accompany such software for details ii 10 11 iv IMPORTANT SAFETY INSTRUCTIONS Read these instructions carefully Save them for future reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or
51. a A Ene chao 3 1 3 2 Removing the Housing DOOTS ccnooocnononoocnnoncnnncncanincarinnnanencarinarannnnaninnos 3 4 3 3 SCSI Backplane Board Sina n eia e aa ea A ia Ea AE aaa EAEE 3 8 33 1 A Ouest hate ar etek beh cha la a E sa dona ds Seve 3 8 3 4 Front Panel Board iia Ai AA aioe 3 9 Bids POW er UDS ii al al patos AE did 3 10 3 0 ESD Precautions ta as ias REE Aoi AENA I eB ak a 3 10 3 7 Installing Additional DeviceS ooocooonoinonnocnocnnncannarincncarincnrannraninnos 3 11 3 8 Installing an Expansion Board mococncoconnoncnnnnencnnncnrincnrannnnaninnarinnnnanennaninnos 3 13 Chapter 4 System Board cccccccccccccccccccnnnnnnnnanannnnnannnannnnn 4 1 4 1 Major Components eeen en orena e eeen ETEA EENES EEEN ARES TE 4 1 A OS 4 2 41 2 Jumpers and Connectors mococcoccncnnononnanennannncnnannrannnnanennarannarannnnaninnos 4 3 4 13 Installing a Pentium Pro Processor ocooinnicononcnnoncnninencnrancnrincnrannnnos 4 8 42 Memory A A E 4 10 421 EE mas resi 4 10 4 2 2 Rules for Adding Meda air 4 11 4 2 3 Memory Configurations s ssesssesssseesisseresertesessereesereesesseneeses 4 12 4 2 4 Installing a SIMM nieee ene aaae eR EE SEE EREE Erea ra E 4 13 4 2 5 Removing a SIMM seire enep aae eR EE R ASEE EREE Era E 4 14 4 2 6 Installing the Memory Board coccoconcoccncnnoncnnncnnnnennanancorinanranennanannos 4 15 4 2 7 Reconfiguring the SI is an ic cae 4 17 Chapter 5 BIOS Utility cciscsccscisccicssecscsssissasscatssstnseasciecsssiames 5 1 9 1 Entering
52. acity use standard translation regardless of whether extended translation is enabled 7 24 AcerAltos 19000 User s Guide 7 5 SCSI Troubleshooting Checklist The AIC 7880 SCSI controller has been tested for compatibility with a wide range of SCSI devices Most problems that occur during installation result from errors in preparing and connecting devices on the SCSI bus Answer these questions first if a problem occurs during installation e Are the power cables and SCSI interface cables properly connected Connect internal SCSI devices to your computer s power supply Connect the power cables of external SCSI devices to a grounded line power outlet Follow the instructions in the computer and SCSI device documentation e Is pin 1 orientation maintained throughout the SCSI bus e Are the PCI bus and slot parameters set correctly in your computer s Setup program The PCI bus is designed to assign IRQ port address and BIOS address settings automatically to the SCSI controller But you may need to assign some of these values manually in the Setup program e Is each SCSI device including the SCSI controller set to a unique SCSI ID e Is SCSI termination set correctly If your problem is still not resolved continue with the next section Chapter 7 SCSISelect Configuration Utility 7 25 7 6 BIOS Startup Messages After you have configured your SCSI controller the SCSI controller BIOS displays a message when you boot your compute
53. aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace the outlet Do not defeat the purpose of the grounding type plug Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the
54. ation Chapter 6 Utilities 6 1 6 2 Remote Device Manager RDM Remote Device Manager RDM is a network management tool that utilizes modems and telephone lines to control a host of servers from a remote station It monitors and analyzes the server condition updates the BIOS settings if necessary or reboots the server in the event of failure and quickly returns it to normal operation This capability to execute the RDM program from a remote site bridges the distance barrier in fixing server problems and reduces wasted time due to system failure If this feature has been implemented refer to the RDM documentation for information 6 2 AcerAltos 19000 User s Guide 6 3 EISA Configuration Utility ECU The EISA Configuration Utility ECU is a program that allows you to easily configure your EISA computer Use this utility when you set up your EISA computer for the first time or any time you change your configuration by adding or removing an EISA or ISA board or memory The program stores the configuration information in the computer s nonvolatile memory where it is available whenever you use your computer Functions The ECU does the following e Configures memory and main board options e Supports EISA and ISA boards PCI devices and plug and play ISA boards e Automatically detects EISA boards PCI devices and plug and play ISA boards installed in the computer e Helps you configure ISA boards by providing the appro
55. ault setting Auto The system then automatically configures the PnP devices If your PCI device is not a PnP you can manually assign the interrupt for each device Refer to your manual for technical information about the PCI card Chapter 5 BIOS Utility 5 23 PCI Slots These parameters allow you to specify the appropriate interrupt for each of the PCI devices You can assign IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 or IRQ15 to the slots The IRQs that can be assigned to each PCI slot are listed below Slots 1 3 Can be assigned IRQ3 IRO4 IRO5 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 or IRQ15 Slots 4 6 Can be assigned IRQ3 IRQ9 IRQ10 IRQ11 IRQ12 or IRQ15 To avoid conflicts make sure that the interrupt you assign to the PCI slot is not used by other devices embedded or add on Press f or 4 to move between fields Press 5 or to select options 5 5 2 VGA Palette Snoop PCI devices support a palette snooping technique that enables the device to control access to their palette registers Set this parameter to Enabled if you install an additional video device in an EISA bus slot Set this parameter to Disabled if you don t have an additional video device installed The default setting is Disabled 5 5 3 Onboard SCSI This parameter allows you to enable or disable the onboard SCSI controller The default setting is Enabled Boot Device This parameter allows you to enable or disable the onboard SCSI boot prio
56. backplane P1 Figure B 2 Jumper J3 Settings Hard disk ID3 setting 3 E 210 See Section B 4 P Terminator power comes P3 El from the SCSI Cable P2 Default P1 ojal Terminator power comes P3 0 0 from the backplane P2 0 0 Pr Figure B 3 Jumper J4 Settings Appendix B SCSI Backplane Boards B 3 B 4 Hard Disk ID Feature Closing the P3 pins on jumper J4 on the SCSI backplane board sets seven additional SCSI drive IDs for the second backplane board Figure B 4 illustrates P3 settings for jumper J4 Left Right Backplane Backplane P3 Closed Figure B 4 P3 Setting for Jumper J4 Table B 1 shows the P3 settings and their corresponding functions in two combined channel configurations Table B 1 P3 Settings and Functions Open Allows you to set IDs 0 1 2 3 4 5 and 6 to Bit 3 0 the SCSI drives on the left panel backplane board This is the default setting Closed Allows you to set additional IDs 8 9 A B C Bit 3 1 D and E to the SCSI drives on the right panel backplane board This is the default setting Normally hard disk ID7 is assigned to the SCSI controller board B 4 AcerAltos 19000 User s Guide B 5 Channel Configuration You may configure each backplane as single channel combine or dual channel split backplane default Single Channel Configuration In a single channel configuration channel 1 supports the SCSI devices plugged into slots 0 to 6 Set the channe
57. bsystems Keylock The keylock gives security to the system against unauthorized users Turning the keylock to the unlocked position enables the power and reset switches Turning the keylock to the locked position disables both switches whether the system is on or off Supposing the system is on and you intend to reset or turn it off make sure that the keylock is unlocked Otherwise the switches do not respond Chapter 1 System Introduction 1 9 LED Indicators Table 1 1 LED Indicator Description Right to Left Power Status Y A Battery Status mm UPS Hard Disk Failure Hard Disk Busy Green Red Green Red Green Red Green LCD Display Screen Indicates that power is on All the power supply modules are in good condition and the system is running on AC power Indicates that power is on but AC has failed and the system is running on battery power Indicates that a battery is present Indicates low battery power Indicates that all the hard disks installed in the backplane board are in good condition Indicates that one of the hard disks installed in the backplane board is bad Indicates that at least one of the hard disks is currently being accessed The LCD display is a two line by 16 character screen that indicates the boot status as well as any BIOS check point errors encountered upon system initialization Normally the system BIOS and the microcontroller firmware send the LCD
58. cerAltos 19000 User s Guide 7 2 1 Configure View Host Adapter Settings Menu The Configure View Host Adapter Settings menu lists three settings under SCSI Bus Interface Definitions and three additional options as shown in Figure 7 2 e Host Adapter SCSI ID changes the host controller SCSI ID from its default value of 7 e SCSI Parity Checking enables or disables host controller SCSI parity checking e Host Adapter SCSI Termination configures host controller SCSI termination Advanced users can access Boot Device Options SCSI Device Configuration and Advanced Configuration Options through this menu Adaptec AIC7880 Ultra Ultra W lt SCSISelect TM gt Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h r Configuration SCSI Bus Interface Definitions Host Adapter SCSIID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Additional Options Low OFF High ON Boot Device Options Press lt Enter gt SCSI Device Configuration Press lt Enter gt Advanced Configuration Options Press lt Enter gt lt F6 gt Reset to Host Adapter Defaults Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Figure 7 2 Configure View Host Adapter Settings Screen Chapter 7 SCSISelect Configuration Utility 7 5 Use the cursor T J to move to your selection Pr
59. computer using the Setup program by setting the Setup program to No Drives Installed Be sure that the SCSI boot drive is set to SCSI ID 0 and that there are no SCSI ID conflicts Check the drive installation manual for information about setting the SCSI ID for that device You can use the SCSISelect utility to determine the SCSI IDs of devices on the SCSI bus e Be sure that parity checking is consistently enabled or disabled on all devices on the SCSI bus See the section SCSI Parity Checking e Try enabling Include in BIOS Scan in the SCSI Device Configuration option of the SCSISelect utility See the section SCSI Device Configuration e Be sure to cycle the power OFF and ON after changing any values on a SCSI controller in a Setup program or on a SCSI device Doing this ensures that the new initial values are loaded e Be sure that the SCSI bus is properly terminated See the section Setting SCSI Bus Termination e Be sure that the intended boot disk has an active partition and has been formatted e Check cable connections and pin 1 orientation Chapter 7 SCSISelect Configuration Utility 7 29 Using a Standard Drive as C and a SCSI Drive as D Use the Setup program to map the second standard hard disk if one exists out of the configuration Be sure that the SCSI drive to be used as drive D is set to SCSI ID 0 Check the drive manual for information on setting the SCSI ID for that device You can also us
60. configuration process Press to display the help menu Press to remove the help menu from the screen Chapter 6 Utilities 6 5 6 3 1 Starting the ECU 1 You can access the ECU two ways e From the Acer StartUp main menu click on the EISA Configuration icon then click on the EISA Configuration button on the System Configuration menu e Use Diskette Maker in Acer StartUp to make an ECU diskette then insert the ECU diskette into drive A and reboot the system 2 System messages display then the ECU logo screen appears Press any key to continue 3 A welcome screen appears Press Enter to leave the Welcome screen and display the ECU main menu Steps in Configuring Your Computer see Figure 6 1 6 6 AcerAltos 19000 User s Guide 6 3 2 ECU Main Menu Steps in Configuring Your Computer Steps in configuring your computer Ste Important EISA configuration information Ste Add or remove boards Ste View or edit details Ste Examine switches or print report Ste Save and exit gt Select ENTER lt lt Cancel ESC gt Figure 6 1 ECU Main Menu Steps in Configuring Your Computer The five selections on the ECU main menu are briefly described below Specific tasks such as configuring your computer for the first time adding or removing boards and configuring memory are discussed in detail later in this chapter All the ECU screens have a command bar at the bottom to guide you through the utilit
61. consists of the diskette CD ROM tape drive bays keylock power switch LED indicators LCD display screen and an embedded reset switch The lower section contains externally accessible hard disk drive bays and drive trays for wide SCSI drives The AcerAltos 19000 ships with 7 drive trays in the left side Figure 1 3 Front Panel gt The system keys are inside the front panel Chapter 1 System Introduction 1 7 Front Panel Features Figure 1 4 gives a closer look at the upper front panel features LED Indicators ES LCD Display Screen ss mx 5 25 inch o LO Drive Bays gt O gt O CD ROM Drive N Power Switch oca ow Reset Switch i embedded 3 5 inch Diskette Drive Keylock Figure 1 4 Front Panel Features CD ROM Drive The basic system comes with a SCSI CD ROM drive already installed 3 5 inch Diskette Drive A 3 5 inch diskette drive also comes with the basic system 1 8 AcerAltos 19000 User s Guide 5 25 inch Drive Bays Two empty 5 25 inch drive bays allow installation of additional externally accessible devices Power Switch The power switch allows you to turn the system power on or off Reset Switch Pressing the reset switch generates a hardware reset pulse that restarts the system initializing all the registers buffers and memory su
62. controller board and one SCSI channel out for external devices 3 3 1 Features Each backplane board has the following major features e Hot swap feature that allows replacement of a defective hard drive even while the system is in full operation This feature requires a RAID controller board and RAID drivers e Indicates hard disk drive failure through a front panel board LED e Supports wide SCSI disk drives e Each backplane board can be configured as split 2 channels default or combined into a single SCSI channel e SCSI ID strapping that allows wide SCSI HDD ID configuration through the backplane instead of configuring individual drive IDs 3 8 AcerAltos 19000 User s Guide 3 4 Front Panel Board The system includes a front panel controller board that serves as an interface to the internal system components and relays external messages through the LED indicators and the LCD display screen Refer to Chapter 1 for details about front panel board functions Figure 3 8 shows the front panel board connections with the internal components Power Subsystem System Board 11311 NS CNG LCD Module RESET Power GB OGIO BP Figure 3 8 Front Panel Board Connections Chapter 3 System Housing 3 9 3 5 Power Subsystem This section gives a brief description of the power subsystem Refer to Appendix C for a
63. d The narrow device in this system is terminated causing the LOW byte on the motherboard to be turned off On the other end the back panel terminates both bytes Low OFF High ON Boot Device Options This option shows the target ID of the device you are booting from The default setting is O zero We recommend that you not change this setting Some operating systems will not run unless the boot device is set at zero Figure 7 6 shows the Boot Device Options screen Chapter 7 SCSISelect Configuration Utility 7 9 Adaptec AIC7880 Ultra Ultra W lt SCSISelect TM gt Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID oooiccccccnccncccccccccnccnos 7 SCSI Parity Checking Enabled Unct Adantar QN QI Tarminatinn Law ON Hinh ONI Boot Device Configuration Please run SCSI Disk Utilities to get present devices in your system Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Figure 7 6 Boot Device Options Screen SCSI Device Configuration This option allows you to configure certain parameters of each SCSI device on the SCSI bus A screen similar to Figure 7 7 appears The screen shows a column of information for each SCSI ID even if some SCSI IDs are not assigned to a device To configure a specific SCSI device you need to know which SCSI ID it uses See SCSI Dis
64. d is not user configurable The address range C0000h C7FFFh is for shadowing the video BIOS This item is fixed to Enabled and is not user configurable if the Auto Configuration Mode and the Fast Boot Mode parameters on page 2 of the Basic System Configuration menu are enabled Otherwise you can choose to disable this item The remaining address ranges are for I O ROM functions 5 3 2 L1 and L2 Cache CPU Cache This parameter enables or disables the first level and second level cache integrated in the Pentium Pro processor This item is fixed to Enabled and is not user configurable if you enabled the Auto configuration Mode and Fast Boot Mode parameters on page 2 of the Basic System Configuration menu Cache Scheme This parameter sets the cache to Write through or Write back modes Write back updates the cache but not the memory when there is a write instruction It updates the memory only when there is cache miss or an inconsistency between the cache and the memory Write through updates both the cache and the memory whenever there is a write instruction The default setting is Write back 5 14 AcerAltos 19000 User s Guide Video Buffer Memory Type This parameter allows you to enable or disable the video cache buffer feature When you set this parameter to USWC the uncacheable speculative write combining USWC buffer in the CPU temporarily stores video write data When the USWC buffer is full the CPU eventually writes the data
65. detailed discussion The power subsystem consists of a power backplane swappable power supply modules and an optional uninterruptible power supply UPS module held in place by a metal rack enclosure The backplane and the rack allow installation of up to three 400 watt power supply modules in a load sharing across two redundant configuration 3 6 ESD Precautions Always observe the following ESD electrostatic discharge precautions before installing any system component 1 Do not remove any system component from its packaging unless you are ready to install it 2 Wear a wrist grounding strap before handling electronic components Wrist grounding straps are available at most electronic component stores DO NOT attempt the procedures in the following sections unless you are confident of your capability to perform them Otherwise ask a service technician for assistance 3 10 AcerAltos 19000 User s Guide 3 7 Installing Additional Devices The housing supports one 3 5 inch and three 5 25 inch devices The empty drive bays on the upper front panel allow you to install additional devices such as a Digital Audio Tape DAT drive or another hard disk drive Your basic system ships standard with a CD ROM drive and a 3 5 inch diskette drive N already installed Follow these steps to install a device 1 Remove the upper front panel cover and the upper front panel door See Figures 3 5 and 3 6 for illustrations 2 Attach
66. display messages that appear on the screen However if you hook up a special purpose driver to control the LCD module this driver defines the messages 1 10 AcerAltos 19000 User s Guide Table 1 2 lists the LCD messages from the system BIOS and the microcontroller at power on Table 1 2 LCD Messages Hello Welcome This is the first message that appears on the LCD screen This message indicates that the microcontroller is operational POST Checkpoints During system Power On Self Test POST the LCD screen shows which POST check point is currently being tested Power 1 Fails After POST the microcontroller checks the power subsystem status If it detects that power supply module 1 is bad it sends this message to the LCD screen Power 2 Fails If the microcontroller detects that power supply module 2 is bad it sends this message to the LCD screen Power 3 Fails If the microcontroller detects that power supply module 3 is bad it sends this message to the LCD screen Battery Low This message indicates that battery power is running out When this message appears shutdown the system as soon as possible Power Fan Fails This message indicates that one or more fans of the power subsystem failed Chapter 1 System Introduction 1 11 Table 1 2 LCD Messages continued AC Power Fails When this message appears it indicates there is no power coming from the AC line and the system is currently running on ba
67. drives are set to yes for Send Start Unit Command the boot time varies depending on how long it takes each drive to spin up Chapter 7 SCSISelect Configuration Utility 7 15 Advanced Configuration Options When you select Advanced Configuration Options a screen similar to Figure 7 8 appears Do not change these options unless absolutely necessary Adaptec AIC7880 Ultra Ultra W lt SCSISelect TM gt Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h Advanced Configuration Options Host Adapter BIOS Configuration Utility Reserves BIOS Space Enabled Support Removable Disks Under BIOS as Fixed Disks Boot Only Extended BIOS Translation for DOS Drives gt 1Gbyte Disabled Display lt Ctrl A gt Message During BIOS Initialization Enabled NUT TAT ol Fe lO Disabled Enabled BIOS Support for More Than 2 Drives MS DOS 5 0 and above BIOS Support for Bootable CD ROM erre Enabled BIOS Support for Int13 Extensions Enabled SuppontifoiWlraiSCSESpeed eee eee Disabled Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Figure 7 8 Advanced Configuration Options Screen Use the cursor keys T J to move between options Press Enter to display a pop up menu with a selection of options Use the cursor keys J to select an option and
68. e BIOS utility automatically determines your hard disk type You can see the drive type and its values when you enter the BIOS Utility Cylinder Head Sector Hard Disk 0 xx MB Auto Kx xXx xXx If desired you can save the values under the option User Cylinder Head Sector Hard Disk 0 xx MB User xXx XX xXx Chapter 5 BIOS Utility 5 7 The next time you boot the system the BIOS utility does not have to auto configure your hard disk as it detects the saved disk information during POST We recommend that you copy the IDE disk drive values and keep them in a safe place in case you have to reconfigure the disk in the future Follow the same procedure to auto configure other IDE hard disks Selecting the User Option There are cases when you cannot use the option Auto instead you have to select User Choose the User option when you have installed an IDE fixed disk that was previously formatted but does not use the disk native parameters or structure that is the disk type may be in the hard disk types list but the number of cylinders heads and sectors differ Follow these steps to configure a hard disk with the User option 1 Highlight an hard disk parameter 2 Select the option User and press Enter 3 Type in the number of cylinders heads and sectors of the drive under the appropriate columns Be sure to have the correct hard disk information beforehand 4 Choose Yes when asked if y
69. e Boards See the section Adding or Removing Boards for a detailed procedure Step 3 View or Edit Details The ECU also allows you to view or edit your system configuration information You may have to edit your system settings when you add or remove boards when you make other hardware changes or when there are device assignment conflicts Figure 6 4 shows a sample View or Edit Details screen The configuration data on the following screen depends on your CFG file and may not be exactly the same as the one on your actual screen Press 7 and J to see all information See also Advanced Menus View Additional System Information Used Resources and Available Resources 6 10 AcerAltos 19000 User s Guide Step 3 View or Edit Details Press and J to see all information Press ENTER to edit the functions of the highlighted item Press F6 to edit its resources IRQs DMAs I O ports or memory Draco EIN whan sam hara finiohad thio stan System AcerAltos 19000 System BIOS INP es aa KA RAM BIOS Enable 128 K System Process Sols ds welts a ais E Pentium at 166 MHz Special System Ports Special System Ports EISA Reserved Devices EISA Reserved Devices System Memory Functions Base System Memory Enabled 8 16 MB System Memory 16 MB System Memory Ed se a a EEE T with 15 16MB System Use 16 64 MB System Memory Enabled 64 128 MB System Memory Enabled 128 192 MB System
70. e e e EE E 4 2 AcerAltos 19000 User s Guide 4 2 Jumper and Connector LocatiOMS ocooonccnonnoncnnncnnanncarincnranencarincnrannraninnos 4 3 4 3 VRM Settings for CPU1 3 3V for 200 MHZ 4 5 4 4 VRM Settings for CPU2 3 3V for 200 MHZ 4 5 4 5 Clock Frequency Ratio Setting CNI15 ocoococncoccncnnoncnnncnranancnrincorincnranannos 4 7 4 6 Attaching the Heat Sink to the CPU oococcccconcncoccncnnoncnrincnnanancarincnrananranannos 4 8 4 7 Installing a Pentium Pro Processor oooncoconnoncnnonenconencnrincnranencarincnrannrannnnos 4 9 4 8 Memory Board Layout ere e arr ee r e Ei TE D SE Ei ENEE EE a 4 10 4 9 Installing a SIMM osa e arar e Ea SiE EAEE EEEE ENERE 4 13 4 10 Removing a SIMM S uar eaer Ea EASE a EEEE PEA ENE EE a 4 14 4 11 Inserting the Memory Board mococnccccnnonononnincnnanennanincnrannonannnnnnannnrannnnanannos 4 15 4 12 Attaching the Board Holding Clamp ocoocococconcncononcnnancnnanancnrincnrananraninnos 4 16 6 1 ECU Main Menu Steps in Configuring Your Computer 6 7 6 2 Important EISA Configuration Information 6 8 6 3 Add or Remove Boal dS ocoonenicnconononnncnnocnrannnnaranennnnannnnaranannnnanennaraninnnnaa 6 10 6 4 View or Edit Details oooconiconncinnnnnncnnoncnrncnnrancnrncarennnannncnranenranennarannos 6 11 6 5 Examine Switches or Print Report oooccnioninnonionnnonnnnncnrnancnrancarincnraninnos 6 12 6 6 Save and Exits sscassacesdescscsdadssidshsnastas savenatescendecatensedsvanedesass
71. e the SCSISelect utility to determine the SCSI addresses of peripherals on the SCSI bus Be sure that SCSI parity checking is consistently enabled or disabled on all devices on the SCSI bus Verify that the SCSI controller and the SCSI devices are properly configured and installed Be sure to cycle the power OFF and ON after changing any values on a SCSI controller in a Setup program or on a SCSI device Doing this ensures that the new initial values are loaded Be sure that the SCSI bus is properly terminated Be sure that the disk is formatted and has a partition Check cable connections and pin 1 orientation Using a SCSI Drive as C and Another SCSI Drive as D Make sure your computer s CMOS Setup is set to No Drives Installed as is required for SCSI host controllers Be sure that the SCSI drive to be used as drive C is set to SCSIID 0 Check the disk drive manual for information on setting the SCSI ID for that device You can also use the SCSISelect utility to determine the SCSI addresses of peripherals on the SCSI bus Set the SCSI drive to be used as drive D to SCSI ID 1 Check the drive manual for information on setting the SCSI ID for that device 7 30 AcerAltos 19000 User s Guide Try enabling Include in BIOS Scan in the SCSI Device Configuration option of the SCSISelect utility See the section SCSI Device Configuration Be sure to cycle the power OFF and ON after changing any values on a SCSI controller in a
72. econd 00 to 59 Chapter 5 BIOS Utility 5 5 5 2 2 Diskette Drives To enter the configuration value for the first diskette drive drive A highlight the Diskette Drive A parameter Press 5 or key to view the options and select the appropriate value Possible settings for the Diskette Drive parameters None 360 KB 5 25 inch e 1 2 MB 5 25 inch e 720 KB 3 5 inch e 1 44 MB 3 5 inch e 2 88 MB 3 5 inch Follow the same procedure for Diskette Drive B Choose None if you do not have a second diskette drive 5 6 AcerAltos 19000 User s Guide 5 2 3 Hard Disk Drives Move the highlight bar to the hard disk 0 parameter to configure the first hard disk drive C Press or to display the hard disk types with their respective values Select the type that corresponds to your hard disk drive Follow the same procedure for the other hard disks if any Choose None if you do not have other drives The default setting is None When booting from a SCSI fixed disk installation have both of these options set to None The following sections Selecting the Auto Option and Selecting the User Option describe functions used for IDE drives only Selecting the Auto Option If you do not know the exact type of your IDE fixed disk select the option Auto During the power on self test POST when the system performs self testing and self initialization before loading the operating system and applications th
73. eeeeseseseneneeeeseees A 6 PCI System Configura O E ad dT ini A 7 SY STE SOCULIEY A Seiad BUS Sal ie AA AA A 8 EISA Configuration Utility EC Usar ith sadder aesnds A 9 P3 Settings and Functions coococonconcncnnononnnnennanencnninnnrnnnnnnnnnanannnrannnnannnnannnnos B 4 Terminator Settings for Single Channel Configuration B 6 Terminator Settings for Dual Channel Configuration B 7 Power Backplane Connections occoconcononnonencanencnnincnnanencnnnnnarinnnanennaninnnranos C 9 XV Conventions The following conventions are used in this manual Represents the actual keys that you have to press on the keyboard NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Suggests precautionary measures to avoid potential hardware or software problems IMPORTANT Reminds you to take specific action relevant to the accomplishment of the procedure at hand TIP Tells how to accomplish a procedure with minimum steps through little shortcuts xvi AcerAltos 19000 User s Guide Chapter1 System Introduction 1 1 Features The AcerAltos 19000 is a powerful 64 bit dual processor capable system loaded with a host of new and innovative features The system offers a new standard for flexible productivity ideal for local area networks and multiuser server environments 1 1 1 Intel Pentium Pro
74. egotiate for synchronous data transfer i e Initiate Sync Negotiation is set to no then the value selected here is the maximum rate that the SCSI controller accepts from the device during negotiation This is standard SCSI protocol Some older SCSI 1 devices do not support Fast SCSI data transfer rates This may cause your computer to operate erratically or hang if the transfer rate is set too high Set Initiate Sync Negotiation to no for these devices Enable Disconnection This option determines whether the SCSI controller allows a SCSI device to disconnect from the SCSI bus sometimes called Disconnect Reconnect Disconnect Reconnect allows the SCSI controller to perform other operations on the SCSI bus while the SCSI device is temporarily disconnected When set to yes the SCSI device may disconnect from the SCSI bus The SCSI device however may choose not to disconnect even if permitted by the SCSI controller this can usually be configured on the SCSI device When set to no the SCSI device is not allowed to disconnect from the SCSI bus The default setting is yes You should leave Enable Disconnection set to yes if two or more SCSI devices are connected to the SCSI controller This optimizes SCSI bus performance If only one SCSI device is connected to the SCSI controller set Enable Disconnection to no to achieve slightly better performance Chapter 7 SCSISelect Configuration Utility 7 13 Initiate Wide Negotiation
75. electing a site 2 1 Serial port 1 base address 5 16 5 18 Serial port 1 settings 5 18 Serial port 2 base address 5 16 5 18 Serial port 2 settings 5 18 Server management 1 5 Setting a password 5 21 Setting up the system 2 1 Setup password 5 16 5 21 Shadow RAM 5 12 5 13 5 14 Starting the ECU 6 6 Switch Power 1 6 1 9 1 10 1 11 1 12 Reset 1 9 System Architecture 1 3 System board 4 1 4 2 Connectors 4 3 Jumpers 4 3 Jumper settings 4 4 Layout 4 2 4 10 Major components 4 1 System bus 1 4 System configuration Advanced 5 2 5 11 5 13 Basic 5 2 5 3 5 4 5 12 5 14 5 29 System default configuration A 5 4 AcerAltos 19000 User s Guide Advanced A 6 Basic A 5 EISA Configuration Utility A 9 PCI A 7 System security A 8 System housing 3 1 System information Features 1 1 1 8 System I O address map A 2 A 3 System memory 5 9 System memory map A 1 System resources A 1 System security A 8 System security setup 5 16 System startup 2 8 T Time 5 3 5 4 5 5 U Unlocking the front panel security 2 8 Utilities 6 1 ASM Pro 6 1 ECU 6 1 6 3 6 5 6 6 6 7 6 8 6 9 10 6 13 6 14 6 15 6 18 6 19 6 2 6 23 6 26 RDM 6 1 6 2 V VGA monitor 2 7 VGA palette snoop 5 23 5 24 Video buffer memory type 5 13 5 15 Video display 5 3 5 9 Voltage ID settings 4 5 Voltage identification codes 4 6 When to Use the SCSISelect Utility 7 3 Index 5 Release Note
76. er the following factors when choosing a site for the system e Near a grounded power outlet e Clean and dust free e Sturdy surface free from vibration e Well ventilated and away from sources of heat e Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Chapter 2 Setting Up the System 2 1 2 1 2 Checking the Package Contents Check the following items from the package AcerAltos 19000 System AcerAltos 19000 User s Guide this manual Acer StartUp CD Software Kit Acer Server Manager ASM Pro User s Guide if this feature has been implemented Remote Device Manager RDM documentation if this feature has been implemented System keys inside front panel If any of the above items is damaged or missing contact your dealer immediately Save the boxes and packing materials for future use 2 2 AcerAltos 19000 User s Guide 2 1 3 Preparing the System Unit Do the following to begin setting up the system 1 Unlock the front wheels and move the system to your desired site The system housing design allows for easy transport in spite of its size It comes with four wheels that facilitate short distance transits The two front wheels each include a lever to lock the wheels after you have positioned the system into place Beside the front wheels are two adjustable support poles that add stability to the system Support Pole Front Wheel Lever
77. erAltos 19000 User s Guide Figure C 10 shows the system board SCSI backplane board front panel board and power subsystem interconnections Cable 11 Power Subsystem LCD Cable 1 ES J1 ES J11 FR Panel a Y 1 J2 CNS TNE Blig JON4 Front Ponel BD E J7 System Board E lua H J3 H JS H J6 E J12 E J1S 0 0 ma Im J9 E u10 memmen E J14 188 E mesm BP R Cable 10 373 BP DE no o R D LD S W S W O O Figure C 10 System Board and Power Subsystem Interconnections Appendix C Power Subsystem C 11 C 5 Installing a Charger Board and a Battery Box Turn off the system and disconnect the AC power cord before opening the system housing Follow these steps to install a charger board and battery box 1 2 Remove the right panel door see Figure 3 4 Remove the two screws that secure the metal bar over the power supply enclosure see Figure C 1 Pull out the metal bar from the lower end and unhook the upper end from the housing roof see Figure C 2 Unpack a charger board C 12 AcerAltos 19000 User s Guide 5 Remove the screws that secure the charger compartment metal cover Figure C 11 Removing the Charger Compartment Metal C
78. ess Enter to display a pop up menu of choices or to make selections Press Esc at any time to return to the previous menu Press F6 to reset all settings to the SCSI controller defaults SCSI controller default settings are marked with an asterisk throughout the selection submenus Host Adapter SCSI ID This option allows you to change the host controller SCSI ID Figure 7 3 shows the available IDs for use with the AIC 7880 The default setting is SCSI ID 7 We recommend that you not change this setting Some operating system software will not run unless the SCSI controller ID is set at ID 7 Adaptec AIC7880 Ultra Ultra W lt lt SCSISelect TM Utility v1 2 AIC 7880 Ultra r Configuration SCSI Bus Interface Definiti Host Adapter SCSI ID 0 1 2 3 4 SCSI Parity Checking nano Additional Options 9 Host Adapter SCSI Te Boot Device Options 9 Press lt Enter gt Jevice 00 10h SCSI Device Configur oO RR Press lt Enter gt Advanced Configurati A RR Press lt Enter gt lt F6 gt Rest be Defaults 14 15 Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Figure 7 3 Host Adapter SCSI ID Selection Screen for AIC 7880 7 6 AcerAltos 19000 User s Guide Each SCSI device on the SCSI bus including the SCSI controller must be set to a unique SCSI ID The SCSI ID serves two purposes it uniquel
79. figuration Press F7 to move the highlighted board to another slot Press F10 when you have completed this step AcerAltos Server Slot 1 Empty Slot 2 Empty Slot 3 Empty Embedded PCI SCSI Controller Add INSERT lt Remove DEL gt lt Move F7 gt lt Done F10 gt Figure 6 9 Add or Remove Boards The screen contains the configuration data that the ECU read from your CFG file It includes the number of EISA slots and device controllers detected Chapter 6 Utilities 6 17 2 If you want to add or have already added a board highlight a slot and press h to select an option from the list that appears 3 Press F10 when done The ECU main menu displays 4 Select Step 4 Examine switches or print report then press Enter 5 On the Examine Switches or Print Report screen that displays notice the boards marked with an arrow if any The arrow indicates that the boards in your computer may have defined jumpers and switches that you must physically verify It may also mean that there is a software statement with additional information about the board 6 To view the switch and jumper settings highlight the board marked with an arrow and press Enter 7 When the switch jumpers settings screen for the board displays scroll through the switch and jumper settings for the board Press F10 when you have finished viewing the information 8 To print the information select Print by pressing F7 The Print Settings screen appears
80. g the Power Cables vs iiine ieee ei i i 2 4 2 3 Connecting a Keyboards n ereere ioan a e e a 2 5 2 4 Connecting A Mouse nr ee an e e e 2 6 2 5 Connecting a VGA Monitor tys en e e e E 2 7 2 6 Unlocking the Front Panel Security ooooncocooconcnnonencnnoncnrinenranncarincnrannnaninnos 2 8 2 2 System POWER OM aa r e a a aa 2 9 2 8 Microswitch Localo n ennn o e e EE 2 12 SL System Housings e E a n a SS 3 1 3 2 Left Panel System COMPONEN A G Qinieeieaedares 3 2 3 3 Right Panel System Components oococncocononnnncnnanncaninnonannnnanennarinnnranennanannos 3 3 3 4 Removing the Right Panel Door ooooonoccnnoconconcnnonencnnoncorinenranancarincnrannranannos 3 5 3 5 Removing the Upper Front Panel CovVeT oococnioncncononcnnnennancncarincarincnranannos 3 6 3 6 Removing the Upper Front Panel Door coocococcoconcnconcnnonenrnnancorincnrananranannos 3 6 3 7 Removing the Lower Front Panel Door coocococcononcnconcnnnennnnencorincnrinanranannos 3 7 3 8 Front Panel Board Connections coccoconcnnoncnnnennanncanincnranennanencnninnnranennanannos 3 9 3 9 Attaching the Drive Guides oooooconcoconcnconencnnencnnncnranenranennaninarinnnranennaninnos 3 11 3 10 Installing an Additional Externally Accessible Device 3 12 3 11 Removing a Bracket COVeT coocconionconnnoncnnncnnanencanincarannnnanennarinnnrannnnanannos 3 13 3 12 Installing a PCI Expansion Board cocoooncoconconcnnnnencnnincnrannnranennarinnnranennanannos 3 14 4 1 System Board Layout sse e e
81. gnostic Manager RDM P N 46 AA985 103 4 of 4 June 4 1997
82. he previous section C 8 AcerAltos 19000 User s Guide C 4 Power Cable Connections The power backplane is complete with connectors to accommodate the power cables for all the system components Table C 1 shows the power backplane connections Table C 1 Power Backplane Connections Connector J1 reserved J11 CN5 J2 gt CN8 J3 gt CN4 J4 gt CN3 J7 gt CN2 J8 reserved GR Pl P32 J gt P1 P83 J12 gt Diskette drives CD ROM drives J13 reserved J9 SW Extra fan J10 gt CN1 J14 gt Side door microswitches Appendix C Power Subsystem C 9 Figure C 9 illustrates the power cables that connect to the system board Power Subsystem J1 J11 Cable 2 E 2 f Cable 4 e J4 4 Yoo a Cable 18 fe CNS CN3 J8 M Cable 3 es J3 k JS System Board se J6 12 FAN6 Gf Se 13 a Po 9 SCSI FH 410 L J14 Cable 10 taa R D L D SW S W Figure C 9 System Board Power Connections Power cables 3 4 and 18 come with yellow stickers telling you which connectors to attach to the system board and to the power backplane Make sure to connect the cables correctly otherwise the system may not power up C 10 Ac
83. ies only to POST under UNIX N environment The system I O chipset SMC 37C665 supports up to 115 2K bps 5 10 AcerAltos 19000 User s Guide 5 2 8 Enhanced IDE Features Hard Disk Size gt 504 MB This enhanced IDE feature works only under DOS and Windows 3 x environments If enabled it allows you to use a hard disk with a capacity of more than 504 MB This is made possible through the Logical Block Address LBA mode translation Other operating systems require this parameter to be set to Disabled To prevent data loss set this parameter set to Enabled if you are using a hard disk with more than 504 MB capacity that was previously configured through LBA mode If you use a hard disk configured through cylinder head sector CHS mode set this item to Disabled Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use If you set this parameter to Enabled it allows data transfer in block multiple sectors by increasing the data transfer rate to 256 bytes per cycle If your system does not boot after enabling this parameter change the setting to Disabled This parameter is normally set to Disabled 5 2 9 Large Memory Support Mode This parameter allows the system to support extended memory higher than 64 MB Set this parameter to Advanced if you are working under Windows NT environment and the system memory size is greater than or equal to 64 MB Otherwise set it to Normal The default setting is
84. interface 28 RDM connectors VGA RAM 29 Memory board slot EISA slots 30 Diskette drive connector PCI slots 31 IDE connector Keyboard controller Figure 4 1 System Board Layout 4 2 AcerAltos 19000 User s Guide 4 1 2 Jumpers and Connectors Figure 4 2 shows the jumper and connector locations on the system board CN10 CN8 CN5 CN6 CN3 CN15CN4 CN7CN1 CN9 CN12 CN2 CN11 J2 J3 CN13 J4 J5 CN14 y E J8 J9 J10 CN16 314 p J15 7 J1501 CN17 7 J16 317 E J20 J19J18 J13 J12 Figure 4 2 Jumper and Connector Locations On this figure the blackened pin of a jumper represents pin 1 Chapter 4 System Board 4 3 Table 4 1 Jumper Settings Oscillator Freq J12 Na na CMN SCSI Feature J13 Open Not Used Closed Wide SCSI ITP Boundary Scan J14
85. k Utilities later in this section to learn how to determine which SCSI ID is used by which device 7 10 AcerAltos 19000 User s Guide Adaptec AIC7880 Ultra Ultra W SCSISelect TM Utility v1 2 r AIC 7880 Ultra Ultra W at Bus Device 00 10h _ SCSI Device Configuration SCSI Device ID 0 1 2 3 4 5 6 7 Initiate Sync Negotiation yes yes yes yes yes yes yes yes Maximum Sync Transfer Rate 20 0 20 0 200 20 0 200 20 0 20 0 20 0 Enable Disconnection yes yes yes yes yes yes yes yes Initiate Wide Negotiation yes yes yes yes yes yes yes yes Options Listed Below Have NO EFFECT if the BIOS is Disabled Send Start Unit Command no no no no no no no no SCSI Device ID 8 9 10 11 12 13 14 15 Initiate Sync Negotiation yes yes yes yes yes yes yes yes Maximum Sync Transfer Rate 20 0 20 0 200 20 0 200 20 0 20 0 20 0 Enable Disconnection yes yes yes yes yes yes yes yes Initiate Wide Negotiation yes yes yes yes yes yes yes yes Options Listed Below Have NO EFFECT if the BIOS is Disabled Send Start Unit Command no no no no no no no no Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Figure 7 7 SCSI Device Configurati
86. kets for the Intel Pentium Pro processors Figure 4 1 shows the major components on the system board Chapter 4 System Board 4 1 DO NDA CN 4 1 1 Layout 24 28 27 28 1 PC3 O alg pc4 ES i ia 7 PC5 6 PC6 o 16 E1 Hu E2 B o m1 ie E3 r 42 15 14 13 Power connectors 17 CPU voltage regulator VRM connector 1 18 Fan connector 4 Fan4 Pentium Pro processor socket 1 19 VRM connector 2 Fan connector 5 Fan5 20 Parallel port Fan connector 1 Fan1 21 Video port Fan connector 2 Fan2 22 Serial port 1 Fan connector 3 Fan3 23 Serial port 2 Buzzer 24 Fan connector 6 Fan6 Real time clock 25 Keyboard port BIOS 26 Mouse port Narrow SCSI interface 27 Pentium Pro processor socket 2 Wide SCSI
87. l configuration switches to Combine and set the terminators accordingly Table B 2 to achieve a single channel configuration See Figure B 1 for the locations of the switches and terminators Connect to Wide SCSI connector on the system board or SCSI controller board Connect SCSI slots O to 6 Connect to external SCSI devices 7 l channel 1 to i i Figure B 5 Single Channel Configuration Table B 2 lists the terminator settings for the single channel configuration Appendix B SCSI Backplane Boards B 5 Table B 2 Terminator Settings for Single Channel Configuration RA1 RA2 RA3 Removed RA4 RA5 RAG Removed RA1 RA2 RA3 Installed RA4 RA5 RAG Removed For configurations with external devices terminate the cable at the external device end Do not forget to remove the terminators on all the SCSI drives B 6 AcerAltos 19000 User s Guide Dual Channel Configuration In a dual channel configuration channel 1 supports the devices in slots 0 to 2 and channel 2 supports the devices in slots 3 to 6 Set the channel configuration switches to Split and set the terminators accordingly Table B 3 to achieve a dual channel configuration See Figure B 1 for the locations of the switches and terminators
88. l through the switch and jumper settings for the board and press F10 when you have finished viewing the information 6 To print the information select Print by pressing F7 The Print Settings screen appears e If you have a printer attached to your computer select Print all configuration settings or Print settings for selected board or option then press Enter to print a hard copy of the switch and jumper settings and other configuration information e If you do not have a printer select Print all configuration settings to a file or Print settings for selected board or option to a file A Print Information to TXT File screen appears e If you want to print the switch and jumper settings to a different diskette insert a diskette in drive A and press Enter Another Print Information to TXT File screen appears Enter the name of your file or choose an existing filename and press Enter If you inserted a different diskette remember to reinsert the ECU diskette after printing is complete 7 Press F10 when you are through The ECU main menu Steps in Configuring Your Computer reappears Chapter 6 Utilities 6 15 8 Select Step 5 Save and Exit then press Enter The following screen appears Step 5 Save and Exit In order to complete the configuration process you must save your configuration In this step you must select whether to save your configuration or to discard your changes before exiting this program If you ch
89. left panel of the system housing 5 25 inch Drive Bays Slot Openings 3 5 inch Drive Bay A SCSI Drive Trays O System Board Backplane Board Figure 3 2 Left Panel System Components 3 2 AcerAltos 19000 User s Guide Right Panel The power subsystem fills up most of the right panel It consists of a power backplane and a metal rack that holds up to three 400 watt power supply modules The bottom compartment of the power supply rack can hold an optional UPS module with battery and charger The rear section contains the three built in power supply fans to cool down components and regulate air flow inside each power supply See Appendix C for details on the power subsystem The front panel board occupies the upper front section of the right panel The lower section has a second SCSI backplane board installation and another set of seven hot pluggable SCSI drive trays Figure 3 3 shows the components inside the right panel Front Panel Board Power Supply Modules 777 i or
90. menu The following screen shows page 2 of the Basic System Configuration menu Chapter 5 BIOS Utility 5 3 Basic System Configuration Communication Settings Baud Rate 9600 BPS Parity None Stop Bits 1 Bits Data Length 8 Bits Enhanced IDE Features Hard Disk Size gt 504MB Disabled Hard Disk Block Mode Disabled Large Memory Support Mode Normal Num Lock After Boot Enabled Auto Configuration Mode Disabled Fast Boot Mode Disabled Memory Test Disabled TL Move High lights Bar gt Change Setting PgDn PgUp Move Screen Esc Exit The following sections explain the different parameters and their settings 5 2 1 Date and Time The real time clock keeps the system date and time After setting the date and time you need not enter them every time you turn on the system As long as the internal battery remains good approximately seven years and connected the clock continues to keep the date and time accurately even when the power is off 5 4 AcerAltos 19000 User s Guide Date Highlight the items on the date parameter and press or to set the date following the month day year format Valid values for month day and year are e Month 1 to 12 e Day 1 to 31 e Year 00 to 99 Time Highlight the items on the time parameter and press or to set the time following the hour minute second format Valid values for hour minute and second are e Hour 00 to 23 e Minute 00 to 59 e S
91. n when typing your password because the characters do not appear on the screen 3 Press Enter A prompt asks you to retype the password to verify your first entry 4 Retype the password then press Enter After setting the password the system automatically sets the Setup Password parameter to Present The next time you want to enter the BIOS utility you must key in your Setup password Chapter 5 BIOS Utility 5 21 If You Forget the Password If you forget your password you must return the configuration values stored in CMOS to their default values Should this happen call your dealer for assistance 5 4 5 Power On Password The Power On Password secures your system against unauthorized use Once you set this password you have to type it whenever you boot the system To set this password follow the same procedure as in setting the Setup password 5 22 AcerAltos 19000 User s Guide 5 5 PCI System Configuration The PCI System Configuration allows you to specify the settings for your PCI devices PCI System Configuration PCI IRO Setting PCI Slot PCI Slot PCI Slot PCI Slot PCI Slot PCT Slot VGA Palette Snoop Onboard SCSI Enabled Boot Device Enabled Change Setting Exit TL Move Highlight Bar 4 Es e PgDn PgUp Move Screen 5 5 1 PCI IRQ Setting This parameter allows for Auto or Manual configuration of PCI devices If you use plug and play PnP devices you can keep the def
92. ndant Power Supply Subsystem The system ships with two load sharing power supply modules Load sharing significantly extends the life of the power supplies The power subsystem also supports a redundant configuration such that if one power supply fails the other continues to provide system power A third power supply module is available as an option This power supply module is redundant but not load sharing however if either the primary or secondary power supply module fails the third power supply module load shares with the remaining power supply module An important segment of the power subsystem is the optional battery module Providing backup support to the power supply modules the battery automatically charges whenever the system is on This gives a fully configured system the ability to run through short interruptions in wall power or to continue supplying system power for up to eight minutes in the event of total AC power failure 1 1 6 Security The system housing comes with mechanical security locks on both the front panel and the side panels preventing unauthorized access to the internal components The system BIOS secures the CMOS data and other system software with power on password keyboard password setup control disk drive control and monitor control 1 6 AcerAltos 19000 User s Guide 1 2 External Configuration 1 2 1 Front Panel The system front panel is divided into two sections The upper front panel
93. o remove media while the power is on install the removable media device driver and set this option to Disabled Chapter 7 SCSISelect Configuration Utility 7 17 Extended BIOS Translation for DOS Drives gt 1 GByte This option allows you to enable or disable extended translation for SCSI hard disks with a capacity greater than 1 GByte It is only valid if the SCSI controller BIOS is enabled The default factory setting is Disabled If this option is enabled the following translation schemes are used e SCSI hard disks lt 1 GByte use a translation scheme of 64 heads 32 sectors per track e SCSI hard disks gt 1 GByte use a translation scheme of 255 heads 63 sectors per track See the section Disk Drives Over 1 Gbyte in this chapter for more information on this option This option should be left Disabled for most operating systems except DOS Windows Display lt Ctrl A gt Message During BIOS Initialization This option allows entering the SCSI Select utility during BIOS initialization The default setting is Enabled Multiple Lun Support This option allows access to multiple logical unit numbers per SCSI ID The default setting is Disabled BIOS Support for More Than 2 Drives This option allows you to enable or disable BIOS support for more than two SCSI hard disk drives It is only valid if the SCSI controller BIOS is enabled This feature is supported by DOS 5 0 and above The default setting is Enabled 7 18
94. ocket lever 7 Connect the CPU fan cable to connector Fan 6 for CPU 2 on the system board STEP 4 STEP 5 a Denser Holes Denser Pins STEP 6 STEP 7 Fan Cable Figure 4 7 Installing a Pentium Pro Processor Chapter 4 System Board 4 9 4 2 Memory Board The memory board comes already installed with the basic system A total of eight memory banks composed of 16 72 pin SIMM sockets reside on the board The sockets accept 8 MB 16 MB and 32 MB SIMMs for a maximum 512 MB memory configuration 4 2 1 Layout a T BANK E E BANK 7 T ES E T BANKO Ei Ba BANK 6 T El la T BANKS Ba BANKS T ER E T BANK4 Ei Ba BANK4 T ES ES T BANKS ii Ba BANK 3 T 5 a T BANK 2 R BANK 2 T E E T BANKI f Ba BANKI T is EE T BANKO l BA BANKO T E TN NA Figure 4 8 Memory Board Layout When installing or removing memory first take out the memory board and place it on a flat surface Re install the board with sockets facing up 4 10 AcerAltos 19000 User s Guide 4 2 2 Rules for Adding Memory Adhere to the following rules when you add system memory Always install SIMMs from bank0 You should use the memory banks consecutively Always install SIMMs in pairs to fill up a bank For example for a total memory of 32 MB ins
95. ocks will no longer be used You can press Esc at any time to abort the Verify Disk Media utility Chapter 7 SCSISelect Configuration Utility 7 21 7 3 Configuring Multiple SCSI Controllers The AHA 2940 W UW SCSI controller is used as an example in the following N discussion To use multiple PCI SCSI controllers do the following Install the boot SCSI controller in the lowest PCI Device number The Device number is determined by the slot number on the PCI bus To find out the Device number of the AHA 2940 SCSI controller s run the SCSISelect utility by pressing the key combination Ctrl A when it is displayed onscreen at bootup Look on the first screen of SCSISelect in the upper right hand corner for Bus Device xx xxh given in hex If the Device number is high move the AHA 2940 to a PCI slot at the other end of the motherboard and rerun SCSISelect to see if the number is lower This step is a recommended solution for most PCI motherboards You can also simply N switch the AHA 2940 SCSI controller into another PCI slot if the boot order is not what is desired If you are booting from the AHA 2940 and using ISA EISA based host adapters as secondary devices you must disable the BIOS on all ISA EISA based SCSI controllers If you are booting from ISA EISA based SCSI controllers and using the AHA 2940 as a secondary device see your ISA EISA based SCSI controller documentation to ensure the SCSI controller is at
96. on Screen for AIC 7880 Use the cursor keys T J to move between options Press Enter to display a pop up menu with a selection of values Use the cursor keys T J to select a value and press Enter to make your selection Chapter 7 SCSISelect Configuration Utility 7 11 Initiate Sync Negotiation This option determines whether the SCSI controller initiates synchronous negotiation with the SCSI device When set to yes the SCSI controller initiates synchronous negotiation with the SCSI device When set to no the SCSI controller does not initiate synchronous negotiation The SCSI controller however always responds to synchronous negotiation if the SCSI device initiates it The default setting is yes Data is transferred in asynchronous mode if neither the SCSI controller nor the SCSI peripheral negotiates for synchronous data transfers Some older SCSI 1 devices do not support synchronous negotiation This may cause your computer to operate erratically or hang if Initiate Sync Negotiation is enabled Set Initiate Sync Negotiation to no for these devices Maximum Sync Transfer Rate This option determines the maximum synchronous data transfer rate that the SCSI controller can support The SCSI controller supports rates up to the Fast Wide SCSI maximum of 20 0 MBytes sec The default value is 20 0 7 12 AcerAltos 19000 User s Guide In most cases you can use the maximum value of 20 0 If the SCSI controller is set not to n
97. on allows you to specify whether your computers configuration should be checked each time you make a change or only when you choose Select Automatic to have the computer s configuration verified automatically each time a change is made and have conflicts identified and resolved as they occur Select Manual to verify your computer s configuration only when you select the lt Verify gt push button on the Step 3 View or edit details screen Note that the lt Verify gt push button displays only when the program is in Manual verification mode Maintain SCI files menu This option allows you to select from a menu of options regarding System Configuration Information SCI files Select Open to display a previously created System Configuration Information SCI file This will cause the current configuration information to be lost Select Save as to save the current configuration information to a backup file Chapter 6 Utilities 6 25 6 3 7 What To Do If Your Nonvolatile Memory Is Invalid If the nonvolatile memory has become invalid or it has not been initialized the following screen may display before the ECU main menu appears The EISA configuration nonvolatile memory for this system is invalid A backup system configuration information SYSTEM SCI file however does exist Press ENTER to use this backup SCI file to restore your configuration Press ESC if you prefer to reconfigure your system and you do not want
98. oncnnoncorinnranncarincaranennaninnos 6 17 6 3 5 Configuring Mendo 6 20 6 3 6 Viewing or Editing Configuration Details ociicccommm 6 23 6 3 7 What To Do If Your Nonvolatile Memory is Invalid 6 26 Chapter 7 SCSISelect Configuration Utility 7 1 Zt Unies Select Uat e 7 1 ZAM ES IA O 7 1 7 1 2 When to Use the SC SL Select Utility ns 7 3 7 1 3 Running the SCSISelect AIG it te 7 3 Toe SCSISelect UNO DONS A Rit 7 4 7 2 1 Configure View Host Adapter Settings Menu cocinero 7 5 7 2 2 SLDS Utilities ii ad 7 20 7 3 Configuring Multiple SCSI Controllers iron ii ais an as 7 22 7 4 Disk Drives Over 1 Gbyte sirr eee okra anrr ERE REE EER RERET 7 23 7 4 1 Extended Translatio ereet ii apere R RESE Srani 7 23 74 2 Te DOSI Gbyte O a sa 7 23 7 4 3 When to Use Extended Translation oonionoooononcnnoncnnocncnrncnrncnrana 7 24 7 5 SCSI Troubleshooting CheckliSt oooonccioinnonnnnocnocrocnnranaranrnrincnrarnnnos 7 25 7 6 BIOS Startup Messages eoccoconcooconnnencnnnncnnannnnnnennnnnnnnnannnnnnnnnanannarannnnannnnannnnos 7 26 x AcerAltos 19000 User s Guide Appendix A System Resources conoccccccccccccccncnnnnnananannnennnnnnnnnns A 1 A 1 Memory Mapato ieten eara a eaa e aaar E aaa A 1 A2 I O Address Mapirani nna a a a A 2 ALS Interrupt Channels cia A 4 AA System Default Configuration ari do A 5 Appendix B SCSI Backplane Boards B 1 Bal Features sect
99. onflict with those of other devices e g SCSI ID e Perform low level formatting on new SCSI disk devices 7 1 3 Running the SCSISelect Utility To start SCSISelect press Ctrl A when the following is displayed during power up or reset Press lt Ctrl gt lt A gt for SCSISelect Utility This message appears after BIOS and POST information displays and after the banner listing the Adaptec AIC 7880 version number Chapter 7 SCSISelect Configuration Utility 7 3 7 2 SCSISelect Utility Options When the SCSISelect utility detects the AIC 7880 SCSI controller in your computer it displays the Options menu shown in Figure 7 1 Adaptec AIC7880 Ultra Ultra W lt SCSISelect TM Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h Would you like to configure the host adapter or run the SCSI disk utilities Select the option and press lt Enter gt Press lt F5 gt to switch between color and monochrome modes Options Configure View Host Adapter settings SCSI Disk Utilities Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Figure 7 1 Options Menu Screen Use the 7 and J keys and the Enter key to make selections in the SCSISelect utility Press Esc at any time to return to the previous menu You can press F5 to toggle the display between color and monochrome modes This feature may not work on some kinds of monitors 7 4 A
100. oose to save this program will save the new configuration in your computer s nonvolatile memory and in a SYSTEM CHL and SYSTEM SCI files in your current directory and then your computer will be restarted for you The files will not be created if you are running on a CD If you choose to discard the configuration any changes you have made will be lost Save the configuration and restart the computer Discard the configuration and return to the main menu Select ENTER lt Cancel ESC gt Figure 6 8 Save and Exit 9 To save your changes select Save the configuration and restart the computer then press Enter To discard the changes choose the option Discard the configuration and return to the main menu Any changes that you made are lost 10 When the reboot screen appears press Enter 11 Turn off the computer and remove the ECU diskette if not running from CD 6 16 AcerAltos 19000 User s Guide 6 3 4 Adding or Removing Boards Each time you add or remove a board you must reconfigure the computer using the EISA Configuration Utility program Adding Boards Follow these steps when adding a board 1 Select Step 2 Add or remove boards from the ECU main menu Press Enter to display the following screen Listed are the board and options detected in your computer Press INSERT to add the boards or options which could not be detected or which you plan to install Press DEL to remove the highlighted board from your con
101. ou want to save CMOS data 5 8 AcerAltos 19000 User s Guide 5 2 4 System Memory The system automatically detects the total amount of onboard memory during the POST and sets the memory parameters accordingly If you install additional memory the system automatically adjusts the Total Memory parameter to display the new memory size refer to section 4 2 7 You must enter CMOS Setup and exit A message that the memory configuration has changed is displayed When changing your system s memory configuration be sure to run the ECU to add in the changes 5 2 5 Math Coprocessor The CPU includes a math coprocessor so this parameter shows Installed by default 5 2 6 Video Display The video display is the monitor on which the operating system prompt appears when you boot the system The system automatically detects the video mode of your primary display and sets the configuration value accordingly Values for this parameter are e Monochrome CGA 40 columns x 25 rows CGA 80 columns x 25 rows e VGA EGA Chapter 5 BIOS Utility 5 9 5 2 7 Communication Settings The Communication Settings parameters allow you to set the baud rate parity stop bit and data length for the first serial port The values for this parameter are e Baudrate 110 to 9600 bits per second bps e Parity odd even or none e Stop bit lor2 stop bits e Datalength 7 or 8 bit data word The baud rate maximum value 9600 bps appl
102. over Appendix C Power Subsystem C 13 6 Align the charger board with the rails in the charger compartment then insert it until the edge connector reaches the power backplane The charger board does not fit completely until you press the holding clip in Do not force the board in Figure C 12 Installing a Charger Board C 14 AcerAltos 19000 User s Guide 7 Press the holding clip inward to lock the charger board into the enclosure Figure C 13 Locking the Charger Board 8 Unpack the battery box Appendix C Power Subsystem C 15 9 Firmly hold the battery box with both hands and insert it into the bottom compartment below the charger Be careful The battery box is heavy Make sure that the Up Side mark on the battery box is pointing up If your battery box does not have this mark ensure that the other labels on the module are upright J Figure C 14 Installing a Battery Box 10 Secure the battery box with screws C 16 AcerAltos 19000 User s Guide 11 Attach the charger compartment metal cover and secure it with screws Figure C 15 Attaching the Charger Compartment Metal Cover Appendix C Power Subsystem C 17 Removing a Battery Box Follow these steps to remove a battery box from the power supply rack 1 Remove the screws that secure the battery box to the enclosure 2 Holding on the
103. pin power connector C 10 pin power connector na on per omar TT N5 N6 N7 N8 N9 1 6 0 Figure 4 5 shows the CN15 default setting indicating the clock frequency ratio of 3 Ask a qualified technician when changing the clock frequency ratio 5 E nner UUEL Figure 4 5 Clock Frequency Ratio Setting CN15 Chapter 4 System Board 4 7 4 1 3 Installing a Pentium Pro Processor The basic system includes an Intel Pentium Pro processor installed in CPU socket 1 A second zero insertion force ZIF CPU socket comes with the board for a dual processor configuration Follow these steps to install a Pentium Pro processor 1 Check that the heat sink side locks are unlocked 2 Attach the heat sink by sliding its rails along the longer sides of the rectangular Pentium Pro processor Make sure that the heat sink completely covers the processor 3 Hold the CPU and the heat sink firmly together then slide the locks on the sides of the heat sink to secure the CPU STEP 2 a A Figure 4 6 Attaching the Heat Sink to the CPU 4 8 AcerAltos 19000 User s Guide 4 Lift up the CPU socket lever 5 Look at the underside of the CPU and note the area where the pins are denser or closely embedded Gently insert the CPU pins into the socket matching the denser pins with the denser holes on the socket Be careful not to bend any pins 6 Push down the s
104. pports wide SCSI disk drives e Each backplane board can be configured as split 2 channels default or combined into a single SCSI channel e SCSI ID strapping that allows wide SCSI HDD ID configuration through the backplane instead of configuring individual drive IDs Appendix B SCSI Backplane Boards B 1 B 2 Layout Power Connectors Status Signal Connector SCSI Drive Slot Jumper J4 SCSI Slot ID SCSI Channel 1 Channel Configuration Switches Terminators SCSI Channel 2 BAL RAS BAG Terminators SCSI Channel Out Z RA1 RA2 RA3 Jumper J3 Figure B 1 SCSI Backplane Board B 2 AcerAltos 19000 User s Guide B 3 Jumper Settings The backplane has two jumpers J3 and J4 that allow you to select the terminator power source and to set drive IDs J4 supports the three upper drive slots slots 0 1 and 2 on the backplane J3 supports the four lower drive slots slots 3 4 5 and 6 Figures B 2 and B 3 show the settings for jumpers J3 and J4 Terminator power comes from the SCSI cable P mma Default rojo Terminator power comes F2 ojo from the
105. priate switch and jumper settings if the ISA board has a CFG file e Notifies you if a conflict occurs during configuration e Creates and maintains the System Configuration Information SCI file as a backup for the computer s nonvolatile memory e Supports configuration CFG file extensions Chapter 6 Utilities 6 3 Making Menu Selections You can either use the keyboard or the mouse if a mouse driver was loaded to make menu selections in the EISA Configuration Utility program Using the Keyboard Table 6 1 Keyboard Function Keys O Tabor j Teow way Ae Y 6 4 AcerAltos 19000 User s Guide Using the mouse A mouse driver must be loaded in order to use the mouse When you access the ECU through Acer StartUp a mouse driver s loaded Follow these steps to use the mouse when making menu selections 1 Position the cursor over the desired option then click on the left mouse button to select it 2 When a sub menu appears click on the left button again to make a selection 3 Ifa scroll bar appears on the right side of the screen place the mouse cursor over the arrow at the top or at the bottom of the scroll bar then click and hold the left mouse button to scroll up or down the page Getting Help The EISA Configuration Utility automatically displays information about each choice on the ECU main menu and the second level menus The utility also allows you to access online help once you begin the
106. r Normally this message lists the SCSI ID manufacturer model number and other information for each SCSI device that the BIOS detects If an initialization failure occurs however the SCSI controller BIOS displays a specific error message followed by a BIOS Installation Failure message Here are some of these error messages and their meaning WARNING A drive larger than 1 gigabyte has been detected with 64 head 32 sector partitioning This drive is not compatible with the 255 head 63 sector translation which has been enabled on this adapter Data could be corrupted Please check your system setup Press any key to continue This message occurs only if Extended BIOS Translation is enabled in the SCSISelect utility It means that the BIOS detected a large capacity drive with invalid partition information in the master boot record Extended BIOS Translation is used only with MS DOS 5 0 or above You do not need to enable this option if you are using another operating system such as OS 2 or UNIX If you are using a drive larger than 1 GByte under MS DOS 5 0 or above and this message appears do the following 1 Run the SCSISelect utility and set Extended BIOS Translation to Disabled See Extended BIOS Translation for DOS Drives gt 1 GByte in the Advanced Configuration Options section 2 Exit from the SCSISelect utility and back up the data on the disk drive if you want to save it 7 26 AcerAltos 19000 User
107. re if the battery loses power or the CMOS chip is damaged you will know what values to enter when you rerun Setup Press to leave the system configuration setup If there is any change in the BIOS utility functions the following screen appears Do you want to save CMOS data Yes No Use the arrow keys to select your response Select Yes to store the new data in CMOS Select No to retain the old configuration values Press enter 5 30 AcerAltos 19000 User s Guide Chapter6 Utilities This chapter describes the following utilities e Acer Server Manager ASM Pro e Remote Device Manager RDM e EISA Configuration Utility ECU 6 1 Acer Server Manager ASM Pro Acer Server Manager ASM Pro is a server management tool based on the Simple Network Management Protocol SNMP It detects server problems related to CPU thermal conditions performs 5V 3 3V detection and indicates PCI bus utilization This feature is designed primarily for server supervisors and management information system MIS personnel to help them detect errors or potential trouble spots in their network servers through a single management station ASM Pro consists of two major parts e ASM Station a Windows based monitoring station that communicates with the ASM Agents e ASM Agent s the individual servers managed by the ASM Station If this feature has been implemented refer to the Acer Server Manager ASM Pro User s Guide for inform
108. rity Setting this item to Enabled allows the onboard SCSI device to be the first priority boot device The default setting is Enabled 5 24 AcerAltos 19000 User s Guide 5 6 Non PnP ISA Card Configuration The Non PnP ISA Card Configuration parameters allow you to specify the settings for cards without the plug and play PnP feature DMA DMA DMA DMA RQ DMA RO RO RO RO RQ RQ Rot Esta SE RQ Eres No N N N N DMA DMA DMA YHDOBWNEF OO Expansion ROM Region c8000n CBFFFh D4000h D7FFFh Cc000h CFFFFh D8000h DBFFFh D0000h D3FFFh DC000h DFFFFH TL Move Highlight Bar gt Change Setting PgDn PgUp Move Screen Esc Exit The grayed items denoted with asterisks have fixed settings and are not user configurable Chapter 5 BIOS Utility 5 25 Non PnP ISA Card Configuration I O Region 00h 10F 10h 11F 20h 12F 30h 13F 40h 14F 50h 15F 60h 16F 70h 17F 80h 18F 90h 19F AOh 1AF BOh 1BF COh 1CF DOh 1DF EOh 1EF FOh 1FF PYPVDVPYPVV VV VV VV VP DP PYPvVDVPYPVV VP VV VV VV P ee JOD Move Highlight Bar gt Change Setting Dn PgUp Move Screen Esc Exit Non PnP ISA Card Configuration Page 3 3 Local Memory Region 1MB 2MB 3MB 4MB 5MB 6MB 7MB 8MB 9MB 10MB 11MB 12MB 13MB 15MB TL Move Highlight Bar gt Change Setting
109. rive prior to any change in the translation method used Chapter 7 SCSISelect Configuration Utility 7 23 7 4 3 When to Use Extended Translation With MS DOS 5 0 and Above NetWare 386 versions 3 0 and above and the versions of UNIX do not share the 1024 cylinder limit of DOS and do not require extended translation to support large disk drives and should not be enabled Drives With Mixed Partitions Use standard translation not extended translation on drives formatted with two or more partitions for different operating systems Partitions for UNIX and NetWare can be larger than 1 GByte when using standard translation The term UNIX as used here includes all versions of UNIX SCO OpenServer Release 5 0 and ISC v3 0 or later Using Fdisk To install a new disk or to re partition an existing disk use the fdisk DOS utility as you normally would The cylinder size increases to 8 MBytes when you enable extended translation The size of the partition you request must therefore be a multiple of 8 MBytes If you request a partition size that is not a multiple of 8 MBytes fdisk rounds up to the nearest whole multiple of 8 MBytes Questions and Answers About Extended Translation What happens if I enable extended translation with SCSI drives that are less than 1 GByte in capacity Drives handled by the BIOS use extended translation if their formatted capacity is greater than 1 GByte Drives with less than 1 GByte of formatted cap
110. s sinc eee ere aae alli E tae red B 1 B2 bayou Es eies erir ree a eA o Ea Ae E rE E OaE B 2 Bios JUMper Settings calada eae paea T EEEE ds B 3 B 4 Hard Disk ID Fea t til estia ni ereet paea Te EEE Ert B 4 B 5 Channel Conf ura toallita B 5 B 6 Installing a SCSI Hard Disk oonccinnocconnocnnonccncnrencarncnrarancarincorannnarannos B 8 B 7 Using the Hot swap Feature ooooooccnnononnoncnnnnonnnnincnnannnanennnrannnnnnanananinnaranos B 12 Appendix C Power Subsystem coooooonnnnnnccccccccnnncnnnananannnonnnnnnns C 1 C 1 Power Supply UpgrAdO cooooconcoccncnnononcnnennnnancnnnncnnonennannnnnnnnnnrnnnnnanennannnnnrnnos C 2 C 2 Installing a Power Supply ooooococoncoconccconcnnencnnnncnranenranencnnincnrannranennarannaraoos C 2 C 3 Removing a Power Supply Module ocoonciionincnononconncncanancornnarannrarannaraoss C 7 C 4 Power Cable Connections oocccncononcnnncnnanennnnnncorannnannnnanannnannnnanennanannaranos C 9 C 5 Installing a Charger Board and a Battery BOX ccooniocinconcncnnoncnrncarannnnos C 12 INDEX Xi List of Figures xii 1 1 Pentium Pro Processor Architecture oococoncoccnnoncnnnnencnnincnninnnranencarinnnrannnana 1 2 1 2 System Architecture see re e e e E 1 3 1531 Front Panel soii e ea a A A 1 7 1 4 Front Panel Features aa Gain e e A A Paes 1 8 15 RDM Buttons e AA EE AA a eee 1 12 156 ReariPanel soa o TA A AA A sR ces coe 1 13 2 1 Front Lever and Support Pole oooocccinnooconnocnocnmsorncrncncarncarincnrarinnos 2 3 2 2 Connectin
111. ser s Guide The RDM module and LED are pre installed at the Acer factory P N 46 AA985 103 2 of 4 June 4 1997 RDM BIOS Utility The current RDM BIOS screen is similar to the following two screens Refer to Chapter 2 of the RDM User s Guide P N 49 AB330 001 for details on the current RDM BIOS Remote Diagnostic Configuration Page 1 2 Remote Console Disabled RDM Working Mode When Driver Running Disab led System Boot from RDM Hidden Partition Disab led Communication Protocol N 8 1 COM Port Baud Rate 115200 bps Telephone Type Dial Out Retry Times Paging Times TL Move Highlight Bar Change Setting PgDn PgUp Move Screen Esc Exit Remote Diagnostic Configuration Page 2 2 System Critical Paging No 123456789 8823940 System Critical Paging No 847982493 34424428 System Critical Paging No Remote Connection Phone No 4085555555 Modem Initial Command Agent Name ACER Remote Connection Password XXXXXXXX Tl Move Highlight Bar Esc Exit Number Input Letter Input Symbol Input P N 46 AA985 103 3 of 4 June 4 1997 Advanced Server Manager ASM Pro References in the AcerAltos 19000 User s Guide to Acer Server Manager ASM Pro should read Advanced Server Manager ASM Pro Remote Diagnostic Manager RDM References in the AcerAltos 19000 User s Guide to Remote Device Manager RDM should read Remote Dia
112. sesslansoedcsatsreats 6 13 6 7 Examine Switches or Print Report 0 0 0 eeeteteeteeeeseteeeeteeeesenee 6 14 6 8 Save and EX etaren eire eha Sae aE Eeen ER En Ee aE RS RE eA REER RS A RAARSTE 6 16 6 9 Add or Remove Boards ereire ieena eni ae sanee airi eene 6 17 7 1 Options Menu Sreet seee ieir are ER ani aS een ER Rn Ei An R Snie Eiere 7 4 7 2 Configure View Host Adapter Settings Screen 7 5 7 3 Host Adapter SCSI ID Selection Screen for AIC 7880 7 6 7 4 SCSI Parity Checking Selection ooooccononnoncnnonencnnoncnnncnnanencanincnrincnrannranannos 7 7 7 5 Host Adapter SCSI Termination Selection for AIC 7880 7 9 7 6 Boot Device Options SCI cooooccoccnnnnoncnnnonrnnonnanennnannnrannnnannnarannarannnnaoa 7 10 7 7 SCSI Device Configuration Screen for AIC 7880 ocooonicioionononconororororoos 7 11 7 8 Advanced Configuration Options Scr en csccsscsesssessnessssossearsoonss 7 16 7 9 SCSI Disk Utilities Screen for AlG 7880 aiii 7 20 B 1 SCSI Backplane Board cocoonconcoconcnconcnnencnnincnrnnnnnanennnnannnrnnnnnannnnn rana RRES eRe B 2 xiii B 2 Jumper J3 Setting Sr enr s e eene N eL Eria EERS EEEE EEPE EE a B 3 B 3 Jumper J4 Settings pren a ee EEE RELEE EEE EELEE EEP EEE e B 3 B 4 P3 Setting for Jumper JA scieti nsir s a B 4 B 5 Single Channel Comm eats oa ic B 5 B 6 Dual Channel Configuration paira B 7 B 7 Unlocking the Drive Tray Switch cooocicioninonnoncnnncncnnoncnrncnranenrarncarancnnana
113. sk drive boot function to prevent loading operating systems or other programs from a certain drive while the other drives are operational Table 5 1 lists the drive control settings and their corresponding functions 5 16 AcerAltos 19000 User s Guide Table 5 1 Drive Control Settings Diskette Drive Normal Diskette drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sector Disabled Disables all diskette functions Hard Disk Drive Normal Hard disk drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sector Disabled Disables all hard disk functions System Boot Drive Drive A then C The system checks drive A first If there is a diskette in the drive the system boots from drive A Otherwise it boots from drive C Drive C then A The system checks drive C first If there is a hard disk drive C installed the system boots from drive C Otherwise it boots from drive A The system always boots from drive C The system always boots from drive A Chapter 5 BIOS Utility 5 17 5 4 2 Onboard Communication Ports Serial Port 1 Base Address This parameter enables serial port 1 as COM1 and sets its base address Table 5 2 Serial Port 1 Settings Setting Description Serial 1 3F8h COM
114. sts the different operation modes The default setting is EPP Table 5 5 Parallel Port Operation Mode Settings Standard Parallel Port SPP Allows normal speed one way operation Standard and Bidirectional Allows normal speed operation in a two way mode Enhanced Parallel Port EPP Allows bidirectional parallel port operation at maximum speed Extended Capabilities Port Allows parallel port to operate in ECP bidirectional mode and at a speed higher than the maximum data transfer rate ECP DMA Channel This item becomes active only if you select Extended Capabilities Port ECP for the operation mode parameter It allows you to select DMA channel 1 or DMA channel 3 depending on the available system resource 5 4 3 Onboard PS 2 Mouse IRQ12 This parameter enables or disables the onboard PS 2 mouse When set to Enabled it allows you to use the onboard PS 2 mouse assigned with IRQ12 When set to Disabled it deactivates the mouse and frees IRO12 for the use of other devices The default setting is Enabled 5 20 AcerAltos 19000 User s Guide 5 4 4 Setup Password The Setup Password prevents unauthorized access to the BIOS utility Set system board jumper JP18 to pins 1 2 to enable the password function Setting a Password 1 Highlight the Setup Password parameter and press the left or right arrow key The password prompt appears 2 Typea password The password may consist of up to seven characters Exercise cautio
115. t allows even faster data transfers Memory Controller MC The memory controller MC acts as an interface between the system bus and system memory It consists of the DRAM control DC chip and the data path DP chip The MC connects to the DRAM array through four memory interface controller MIC chips The MC supports 256 bit 4 way memory interleaving resulting in more efficient memory traffic management 1 1 3 SCSI Subsystem The AcerAltos 19000 system supports an array of 14 hot pluggable disk drive trays through two 7 slot SCSI backplane boards The trays accommodate wide SCSI hard disks With an onboard AIC 7880 SCSI controller the burst transfer rate can reach 20 MB per second 1 1 4 Server Management Acer Server Manager ASM Pro a server management feature monitors voltage and CPU thermal stability prevents data loss by prompt ECC memory error reporting maximizes system resources by indicating PCI bus utilization and promotes efficiency by minimizing system downtime If this feature has been implemented refer to the Acer Server Manager ASM Pro User s Guide for information Remote Device Manager RDM permits system diagnosis from a remote site through a modem RDM facilitates fixing of certain detected problems changing system configuration or rebooting in the event of system failure If this feature has been implemented refer to the RDM documentation for information Chapter 1 System Introduction 1 5 1 1 5 Redu
116. t unauthorized use Before powering on open the lock with the key that comes with the system The system keys are inside the front panel To unlock insert the key and turn it counter clockwise until it reaches the unlocked icon Locked Icon Unlocked Icon Figure 2 6 Unlocking the Front Panel Security After locking or unlocking remove the key from the front panel to prevent unauthorized users from tampering with the system 2 8 AcerAltos 19000 User s Guide 2 3 2 Turning On the System Power To power on the system press the power switch on the front panel The system starts up and displays a welcome message then a series of Power On Self Test POST messages on the LCD display screen The POST messages indicate if the system is running well or if it failed any of the tests See Table 1 2 for a list of the LCD messages Ifthe system does not turn on or boot after pressing the power switch go to the next section for the possible causes of the boot failure Power Switch Figure 2 7 System Power On Chapter 2 Setting Up the System 2 9 Aside from the self test messages you can determine if the system is in good condition by checking if the following occurred e Power indicator LED on the front panel lights up e Power Num Lock and Caps Lock LED indicators on the keyboard light up 2 4 Power on Problems If the system does not boot after you have applied
117. tall two 16 MB SIMMs in a bank you cannot use a 32 MB SIMM alone for a 32 MB memory configuration Use only fast page mode parity 60 nanosecond SIMMs Install SIMMs of the same capacity in a bank For example do not mix an 8 MB SIMM with a 16 MB SIMM Each time you change your system s memory configuration you must run Setup and the EISA Configuration Utility ECU to reconfigure the system When removing memory run the ECU and cy change memory size before physically removing the memory otherwise the system may become inoperable Chapter 4 System Board 4 11 4 2 3 Memory Configurations Table 4 4 Memory Configurations Total Bank 0 Bank 4 Bank 6 Bank 7 Memory ez IS II IS E 1 CT Ed owe _ _ _ ene EE IICA owe renee __ ene Eme ewe E ECT __ _ _ ewe emos coma mz ECT _ IT 4 12 AcerAltos 19000 User s Guide 4 2 4 Installing a SIMM Follow these steps to install a SIMM 1 Carefully slip a SIMM at a 45 angle into a socket making sure that the curved edge indicating the pin 1 of the SIMM matches pin 1 of the socket A SIMM fits only in one direction If you slip in a SIMM but it does not completely fit you may have inserted it the wrong way Reverse the orientation of the SIMM 2 Gently push the SIMM to a vertical position until the pegs of the socket slip into the holes on the SIMM and the holding clips lock the SIMM into position The SIMM should be at
118. tem Configuration System Security PCI System Configuration Non PnP ISA Card Configuration RDM Load Setup Default Settings TL move Highlight Bar S Select Esc Exit and Reboot The parameters on the screens show default values These values may not be the same as those in your system The grayed items denoted with asterisks on the screens have fixed settings and are not user configurable 5 2 AcerAltos 19000 User s Guide 5 2 Basic System Configuration Select Basic System Configuration to input configuration values such as date time and disk types The following screen shows the Basic System Configuration menu Basic System Configuration MM DD YY HH MM SS Diskette Drive A 1 44 MB 3 5 inch Diskette Drive B None Cylinder Head Sector Hard Disk 0 xxx MB None XX XX Hard Disk 1 xxx MB None XX XX Base Memory 640 KB Extended Memory XXX KB Total Memory XXX KB Math Coprocessor Installed Video Display VGA EGA TL Move Highlight Bar gt Change Setting PgDn PgUp Move Screen Esc Exit The command line at the bottom of the menu tells you how to highlight items change settings and move from one screen to another Press f or 4 on the cursor edit keypad to highlight the desired parameter Press 5 or e to select the desired option for a parameter Press Fcon to move to the next page or to return to the previous page Press Ec to exit the configuration
119. tem Resources A 5 Table A 6 Advanced System Configuration Page 1 1 D8000h DBFFFh Disabled DC000h DFFFFh Disabled L1 8 L2 Cache CPU Enabled Cache Cache Scheme Write back Video Buffer Memory Type Non cacheable Memory at 15 MB 16 MB System Use A 6 AcerAltos 19000 User s Guide Table A 7 PCI System Configuration COC CN Appendix A System Resources A 7 Table A 8 System Security E O On board Communication Ports A 8 AcerAltos 19000 User s Guide Table A 9 EISA Configuration Utility ECU Base System Memory 640 KB Base Memory 8 16 MB Extended Memory 16 MB Ext Memory with 15 16 MB System Use Appendix A System Resources A 9 A 10 AcerAltos 19000 User s Guide Appendix B SCSI Backplane Boards There are two SCSI backplane boards standard in the AcerAltos 19000 The SCSI backplane boards provide a convenient interface between the SCSI drives and the system board Each board includes seven SCSI drive slots to accommodate the drive trays two SCSI channels to connect to the system board and or SCSI controller board s and one SCSI channel out for external devices B 1 Features Each backplane board has the following major features e Hot swap feature that allows replacement of a defective hard drive even while the system is in full operation This feature requires a RAID controller board and RAID drivers e Indicates hard disk drive failure through a front panel board LED e Su
120. the lowest BIOS base address ISA EISA based SCSI controllers which have their BIOS enabled boot before the AHA 2940 7 22 AcerAltos 19000 User s Guide 7 4 Disk Drives Over 1 Gbyte 7 4 1 Extended Translation Adaptec SCSI controllers have always supported the full range of disk drive capacities under all major operating systems As disk drives have recently grown beyond 1 GByte in formatted capacity they have run up against the DOS 1024 cylinder limit To continue its support for all SCSI disk drive capacities under DOS Adaptec has included an extended translation scheme for the AIC 7880 SCSI controllers This feature supports disk drives of up to 8 GBytes capacity under DOS Extended BIOS Translation for DOS Drives gt 1 GByte in this chapter explains how to change the setting of this option in the SCSISelect utility Most operating systems will leave this option Disabled 7 4 2 The DOS 1 GByte Limit All current versions of DOS are limited to 1024 cylinders per drive The standard translation scheme for SCSI host controllers using 64 heads and 32 sectors provides a maximum accessible capacity of 1 GByte To eliminate the 1 GByte limit Adaptec s extended translation feature uses 255 heads and 63 sectors extending the disk drive capacity limit under DOS to 8 GBytes If you have already partitioned a large disk drive with one translation method conversion to another method will erase your data Be sure to back up your disk d
121. tium Pro processor controls the system bus allowing it to efficiently perform its functions It ensures the bus serves as a reliable interconnection between one or two CPUs I O bridge and memory controllers Pentium Pro Processor Architecture CPU Core 8 KB 2 way 8 KB 4 way Data Cache Code Cache 256KB 4 way L2 Cache APIC Bus Controller Figure 1 1 Pentium Pro Processor Architecture 1 2 AcerAltos 19000 User s Guide 1 1 2 System Architecture The system bus PCI buses EISA bus PCI bridge PB memory controller MC PCI EISA Bridge PCEB and EISA system controller ESC comprise the basic system architecture Pentium Pro CPU 1 Pentium Pro CPU 2 256 Cache 256 Cache 64 bit Pentium Pro MP Bus PCI Bridge PCI Bridge DC DP MIC PB PB PCI EISA Bridge F PCEB ESC 7 6 5 4 4 way Interleave ECC Memory SIMM 16 EISA Siots Figure 1 2 System Architecture Chapter 1 System Introduction 1 3 System Bus The system bus is the CPU s major connection to all the system devices primarily the PCI and EISA bridges and the memory controller It can handle as many as eight outstanding transactions at a time through a transaction pipelining feature in which consecutive tasks from the CPU are queued in and transported to the designated devices on a first in first out basis Pipelining allows for transaction overlapping in different phases as the CPU does not have to wait for each to complete before
122. to the memory address A0000h BFFFFh reserved for video data The default setting Non cacheable disables this feature 5 3 3 Memory at 15MB 16MB To prevent memory address conflicts between the system and expansion boards reserve this memory range for the use of either the system or an expansion board Before setting this parameter check your add on card manual to determine if your add on card needs this memory space If not leave this parameter at the default setting of System Use Chapter 5 BIOS Utility 5 15 5 4 System Security Setup The Setup program has a number of security features to prevent unauthorized access to the system and its data Enter the Setup program and select System Security The following screen appears System Security Disk Drive Control Diskette Drive Normal Hard Disk Drive Normal System Boot Drive Drive A then C Onboard Communication Ports Serial Port 1 Base Address 3F8h Serial Port 2 Base Address 2F8h Parallel Port Base Address 3BC IRQ 7 Operation Mode Enhanced Parallel Port EPP Mode ECP DMA Channel Onboard PS 2 Mouse IRQ12 Enabled Setup Password None Power On Password None TL Move Highlight Bar gt Change Setting PgDn PgUp Move Screen Esc Exit 5 4 1 Disk Drive Control The disk drive control features allow you to enable or disable the read write functions of a disk drive These features can also control the diskette drive or the hard di
123. ttery power AcerAltos 19000 This message appears after POST and other system initialization tests indicating the system is up and running An optional UPS provides a reliable power backup in case of a total AC power loss To use the UPS feature you must have Acer Server Manager ASM Pro software installed RDM Button The RDM button located on the lower right panel enables Remote Device Manager RDM If this feature has been implemented refer to the RDM documentation for information RDM Icon i M 2 bl i LULL RDM Button 1 12 AcerAltos 19000 User s Guide Figure 1 5 RDM Button 1 2 2 Rear Panel The rear panel includes connectors for the keyboard mouse VGA monitor printer and serial devices Below these connectors are slot openings for expansion boards On the lower left is the power cable socket Keyboard Port Mouse Port Serial Port 2 Serial Port 1 Video Port Parallel Port Power Socket Expansion Slot Bracket Figure 1 6 Rear Panel Chapter 1 System Introduction 1 13 1 14 AcerAltos 19000 User s Guide Chapter 2 Setting Up the System 2 1 Pre installation 2 1 1 Selecting a Site Before unpacking and installing the system select a suitable site for the maximum efficiency of the system The system is suitable for set up in an office environment Consid
124. ture has been implemented refer to the RDM documentation for information RDM Mode Number Disabled TL Move Highlight Bar gt Change Setting PgDn PgUp Move Screen Fl Help Esc Exit Remote Diagnostic Configuration system critical paging no remote connection phone no remote connection password TL Move Highlight Bar gt Change Setting PgDn PgUp Move Screen Fl Help Esc Exit 5 28 AcerAltos 19000 User s Guide 5 8 Load Setup Default Settings Use this option to load the default settings for the optimized system configuration When you load the default settings some of the parameters are grayed out with their fixed settings These grayed parameters are not user configurable If you want to change the settings of these items disable the Fast Boot Mode parameter in the Basic System Configuration menu The following dialog box appears when you select Load Setup Default Settings from the main menu Load Setup Default Settings Are you sure Yes No Select Yes to load the default settings Some of the settings may be different after loading defaults Your system as it left the factory used the defaults as specified in this User s Guide Chapter 5 BIOS Utility 5 29 5 9 Leaving Setup Examine the system configuration values When you are satisfied that all the values are correct write them down Store the recorded values in a safe place In the futu
125. turn to the ECU main menu 6 8 AcerAltos 19000 User s Guide Additional information is available in the Help sub menus that automatically display at the bottom right of the window The Help submenus consist of a series of screens that describe the ECU process and how the process differs for EISA and ISA boards Use the up and down arrow keys to read a short explanation of each of the configuration steps Step 2 Add or Remove Boards Each time you add or remove a configurable board you must reconfigure the computer using the ECU program When you select this item the screen displays a list of the boards and options installed in your computer The screen contains the configuration data that the ECU read from your CFG file It includes the number of EISA slots and device controllers detected Figure 6 3 shows a sample Add or Remove Boards screen Chapter 6 Utilities 6 9 Step 2 Add or remove boards Listed are the board and options detected in your computer Press INSERT to add the boards or options which could not be detected or which you plan to install Press DEL to remove the highlighted board from your configuration Press F7 to move the highlighted board to another slot Press F10 when you have completed this step AcerAltos Server Slot 1 Empty slot 2 Empty Slot 3 Empty Embedded PCI SCSI Controller gt Add INSERT lt lt Remove DEL gt lt Move F7 gt lt Done F10 gt Figure 6 3 Add or Remov
126. ure during Start Unit command An unexpected time out occurred Check SCSI bus termination Try disconnecting the SCSI peripheral cables from the SCSI controller and then starting the computer If the computer successfully restarts check SCSI bus termination and cable connections One of the devices on the SCSI bus may be defective 7 6 3 Disk Drive Configuration Problems This section describes situations that may occur if your computer has multiple disk drives including combinations of standard disk drives and SCSI disk drives Standard disk drive means a disk drive attached to the computer through a standard N ISA EISA non SCSI disk controller for example an IDE drive Standard hard disk drives can be set to the installed or not installed state by the Setup program supplied with the host computer The Setup program allows you to select the number of standard hard disks that are recognized by the computer regardless of whether they are physically installed SCSI drives are not controlled through the Setup program If both SCSI and non SCSI disk drives are installed then the non SCSI disk drive is always the boot device 7 28 AcerAltos 19000 User s Guide Booting the Computer from a SCSI Drive The following items may apply for multiple SCSI controller configurations See the section Configuring Multiple SCSI Controllers for more detailed information Be sure that both standard hard disks are mapped out of the
127. ure requires a software driver that coordinates the system signals prompting the indicator to light up B 12 AcerAltos 19000 User s Guide Take the defective drive out of the tray Configure the new hard disk If you are not using an ID cable make sure that the new drive ID is the same as the old drive ID If you are using an ID cable make sure that you connect the cable properly Install the new disk according to the installation steps in Installing a SCSI Hard Disk Make sure that the power switch on the drive tray is set to the Unlock Power Off position before you plug it into the backplane board Appendix B SCSI Backplane Boards B 13 B 14 AcerAltos 19000 User s Guide Appendix C Power Subsystem The power subsystem consists of a power backplane swappable power supply modules and an optional uninterruptible power supply UPS module held in place by a metal rack enclosure The backplane and the rack allow installation of up to three 400 watt power supply modules in a load sharing across two redundant configuration A redundant power configuration enables a fully configured system to continue running even if one power supply fails The remaining power supply module s still satisfy the system s power requirement The optional UPS provides a reliable power backup in case of a total AC power loss It comes with a battery and a charger to continuously recharge the battery whenever the system power is on To
128. use the UPS feature you must have Acer Server Manager ASM Pro installed Appendix C Power Subsystem C 1 C 1 Power Supply Upgrade The basic system comes with two 400 watt power supply modules installed The power subsystem design allows you to upgrade the basic power configuration by adding a third power supply module C 2 Installing a Power Supply Follow these steps to install a power supply module 1 Turn off the system and disconnect the AC power before opening the system housing Remove the right panel door as in Figure 3 4 2 Remove the two screws that secure the metal bar over the power supply enclosure Save the screws Figure C 1 Removing the Metal Bar Screws C 2 AcerAltos 19000 User s Guide 3 Pull out the metal bar from the lower end and unhook the upper end from the housing roof Figure C 2 Pulling Out the Metal Bar 4 Unpack the new power supply module 5 Firmly hold the power supply and align it with a compartment on the power supply rack Pressing the holding clips on the sides push back the power supply until its edge connector completely fits into the slot on the power backplane See Figure C 3 Appendix C Power Subsystem C 3 Figure C 3 Installing a Power Supply Module 6
129. y Chapter 6 Utilities 6 7 Main Menu Selections Step 1 Important EISA Configuration Information This selection is highlighted when you first enter the main menu It gives an overview of how to configure your computer with the EISA Configuration Utility Press Enter to select this item Then press the up and down arrow keys to move up or down the text When you select Step 1 Important EISA Configuration Information the following screen displays Step 1 Important EISA configuration information Your new EISA computer requires a new approach to configuration Please take just a few minutes to read all of the screens in this step Step 1 for more information You may return to these screens at any time by pressing F1 and selecting EISA configuration from the help menu Press ENTER to continue gt Next ENTER lt lt Previous F9 gt lt Done F10 gt Figure 6 2 Important EISA Configuration Information Take a few moments to read all seven screens in this step The screens provide details about using the ECU program to configure EISA and ISA boards You can learn how to determine if a board is EISA or ISA and how to use steps 2 3 and 4 on the ECU main menu The last screen in the series summarizes the steps to follow when configuring your computer You can move between screens by pressing Enter to go to the next screen or F9 to go back to the previous screen After viewing the screens press Enter or F10 to re
130. y identifies each SCSI device on the bus and it determines the device s priority on the bus during the Arbitration phase The Arbitration phase determines which device controls the bus when two or more devices request use of it Use the cursor 7 J and Enter keys to select the SCSI ID if you need to change it Press Esc at any time to return to the previous menu SCSI Parity Checking Select this option to enable or disable SCSI Parity Checking on the SCSI controller Figure 7 4 displays your choices The default setting is Enabled Adaptec AIC7880 Ultra Ultra W lt SCSISelect TM gt Utility v1 2 AIC 7880 Ultra Ultra W at Bus Device 00 10h r Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID n se 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Low OFF High ON Additional Options Y Enabled Boot Device Options Djicanlad eee Press lt Enter gt SCSI Device Configure Press lt Enter gt Advanced Configuration Options Press lt Enter gt lt F6 gt Reset to Host Adapter Defaults Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit Je default Figure 7 4 SCSI Parity Checking Selection Chapter 7 SCSISelect Configuration Utility 7 7 The SCSI controller always checks parity when reading from the SCSI bus to verify the correct transmission of data from your SCSI devices You should disable SC

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