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Hewlett Packard Enterprise H244br

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1. Related HP Care Pack Services to enhance your HP product experience Related Services 3 Year HP 24x7 4 hour Response Proactive Care Helps optimize your systems and delivers high levels of application availability through proactive service management and advanced technical response A skilled Technical Manager will own your query or issue end to end until resolved delivering a single point of contact for you OR 3 Year HP 24x7 4 hour Response Hardware Support Onsite Service Provides you with rapid remote support and if required an HP authorized representative who will arrive on site any time and day of the year to begin hardware maintenance service within 4 hours of the service request being logged http h20195 www2 hp com V2 GetPDF aspx 5982 6547EEE pdf c04377638 DA 15044 Worldwide Version 1 September 9 2014 Page 5 Q u C kSp CCS HP H244br Smart Host Bus Adapter Service and Support Insight Remote Support HP Support Center Parts and materials 3 Year HP 6 hour Onsite Call to Repair HP Collaborative Support Offers customers a single point of contact for server problem diagnosis hardware problem resolution to return the hardware in operating condition within 6 hours of the initial service request to the HP Global Solution Center and basic software problem diagnosis fault isolation and resolution if available to HP http h20195 www2 hp com V2 GetPDF aspx 4AA3 8232ENW pdf HP Proactive Select Service Pro
2. availability through proactive service management and advanced technical response Here is the support service recommendation from the Foundation Care and Proactive Care portfolio For customized support service solution HP can work with you to tailor a service solution for your unique support requirements using broader services portfolio of Foundation Care and Proactive Care Recommended HP Care Pack Services for optimal satisfaction with your HP product Recommended Services 3 Year HP 24x7 4 hour Response Proactive Care Helps optimize your systems and delivers high levels of application availability through proactive service management and advanced technical response A skilled Technical Manager will own your query or issue end to end until resolved delivering a single point of contact for you OR 3 Year HP 24x7 4 hour Response HP Collaborative Support Provides problem resolution support across the stack of HW firmware and HP and 3rd party SW In case the issue is with 3rd party SW HP does known issue resolution If HP cannot solve the issue it will contact the third party vendor and create a problem incident on your behalf http h20195 www2 hp com V2 GetPDF aspx 4AA3 8232ENW pdf HP Installation of ProLiant Add On Options Service This easy to buy easy to use HP Care Pack service helps ensure that your new HP hardware or software is installed smoothly efficiently and with minimal disruption of your IT and business operations
3. Q u C kSp CCS HP H244br Smart Host Bus Adapter Overview HP H244br Host Bus Adapter The HP H244br Smart Host Bus Adapter comes in a Flexible Smart SAS HBA form factor that provides a reliable high performing 12G s SAS connectivity to the internal drives in the ProLiant BL460c Gen9 server The H244br Smart Host Bus Adapter provides flexibility to run as an HBA mode or simple RAID mode When operating in simple RAID mode it provides RAID 0 RAID 1 and RAID 5 with optional HP Secure Encryption capabilities Unlike the HP Smart Array Controllers the H244br does not offer any acceleration or support cache modules Model Host Bus Adapter HP H244br 12Gb 2 ports Int Smart Host Bus Adapter 726809 B21 Kit contents e HPH244br Smart Host Bus Adapter i c04377638 DA 15044 Worldwide Version 1 September 9 2014 Page 1 Q u C kSp CCS HP H244br Smart Host Bus Adapter Compatibility Compatibility Servers ProLiant BL Blade Servers e HP ProLiant BL460 Gen9 i c04377638 DA 15044 Worldwide Version 1 September 9 2014 Page 2 Q u C kSp CCS HP H244br Smart Host Bus Adapter Standard Features Performance Designed to be as flexible as HP servers HP H244br Host Bus Adapter provides support for both SAS and SATA HDDs and solid state drives The HP adapter delivers exceptional system performance with two 12Gb s SAS ports providing up to 24Gb s total storage bandwidth HP s High Performance Architecture set
4. ervices proliant or www hp com services bladesystem c04377638 DA 15044 Worldwide Version 1 September 9 2014 Page 6 Q u C kSp CCS HP H244br Smart Host Bus Adapter Technical Specifications Dimensions excluding 5 3 x 3 6 x 1 2 in 13 5 x 9 04 x 3 12 cm bracket Disk Drive and Enclosure 12Gb s SAS Serial Attached SCSI Protocol Support 6Gb s SATA Serial Advanced Technology Attachment Architecture Serial Attached SCSI SAS Serial Advanced Technology Attachment SATA SAS Connectors 2x1 internal Data Transfer Method 12Gb s per port for combined throughput of up to 24Gb s PCle Bus Speed PCle 3 0 x8 8GT s maximum bandwidth Simultaneous Connection 2 x 1 Wide SAS Connectors Transfer Ports Port Transfer Rate 24Gb s per x1 SAS Port 2 x 12Gb s Software upgradeable Yes Firmware Maximum Capacity 2 4TB SAS 2 4TB SATA Memory Addressing 64 bit supporting servers memory greater than 4GB Environment friendly End of life Management Hewlett Packard offers end of life HP product return trade in and Products and Approach and Recycling recycling programs in many geographic areas For trade in information please go to http www hp com go green To recycle your product please go to http www hp com go green or contact your nearest HP sales office Products returned to HP will be recycled recovered or disposed of in a responsible manner The EU WEEE directive 2002 95 EC requires manufacturers to provide treatment in
5. formation for each product type for use by treatment facilities This information product disassembly instructions is posted on the Hewlett Packard web site at http www hp com go green These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re sell HP equipment Copyright 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein For hard drives 1GB 1 billion bytes Actual formatted capacity is less i c04377638 DA 15044 Worldwide Version 1 September 9 2014 Page 7
6. ponse Upgrade on site response from next business day to same day 4 hours Coverage Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days Duration Select duration of coverage for a period of 1 3 or 5 years Warranty upgrade options can come in the form of Care Packs which are sold at the HP System level this product attaches too i c04377638 DA 15044 Worldwide Version 1 September 9 2014 Page 4 Q u C kSp CCS HP H244br Smart Host Bus Adapter Service and Support Service and Support HP Technology Services HP Technology Services offers you technical consultants and support expertise to solve your most complex infrastructure problems We help keep your business running boost availability and avoid downtime Protect your business beyond warranty with HP Care Pack Services When you buy HP Options it s also a good time to think about what level of service you may need HP Care Pack services provide total care and support expertise with committed response choices designed to meet your IT and business need HP Foundation Care services deliver scalable support packages for HP industry standard servers and software You can choose the type and level of service that is most suitable for your business needs New to this portfolio is HP Collaborative Support If you are running business critical environments HP offers Proactive Care or Critical Advantage These services help you deliver high levels of application
7. rated Lights Out iLO Advanced or Scale Out editions v2 0 or later and HP Enterprise Secure Key Manager ESKM 3 1 or any later release The HP ESKM manages all the encryption deployments from just a few servers to thousands of servers and 2 million keys per HP ESKM 3 1 cluster For more information please visit www hp com go hpsecureencryption Capacity Fulfilling the need for high performance and capacity expansion the HP H244br SAS HBA offers e Two 12Gb s SAS physical links e Capacity up to 2 4TB Form Factor e Flexible Smart Host Bus Adapter Operating Systems Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2008 R2 Microsoft Windows Hyper V 2012 Microsoft Windows Hyper V 2008 Red Hat Enterprise Linux 7 Red Hat Enterprise Linux 6 U5 SUSE Linux Enterprise Server 12 Support pending SUSE Linux Enterprise Server 11 Solaris 11 1 Canonical Ubuntu 14 04 i c04377638 DA 15044 Worldwide Version 1 September 9 2014 Page 3 Q u C kSp CCS HP H244br Smart Host Bus Adapter Standard Features Canonical Ubuntu 12 04 NOTE For more Linux OS support amp certification information please visit our the ProLiant amp BladeSystem Server Linux matrix http h18004 www1 hp com products servers linux hplinuxcert html Firmware flashing HP Smart Component for HP H244br Host Bus Adapter Warranty The warranty for this device is 1 year parts only Warranty Upgrade Options Res
8. rted lifetime and or the maximum usage limitations as set forth in the manufacturer s operating manual or the technical product data sheet will not be provided repaired or replaced as part of this service Warranty Service Coverage For ProLiant servers and storage systems this service covers HP branded hardware options qualified for the server purchased at the same time or afterward internal to the enclosure as well as external monitors up to 22 and tower UPS products these items will be covered at the same service level and for the same coverage period as the server unless the maximum supported lifetime and or the maximum usage limitation has been exceeded Coverage of the UPS battery is not included standard warranty terms and conditions apply The defective media retention service feature option applies only to Disk or eligible SSD Flash Drives replaced by HP due to malfunction It does not apply to any exchange of Disk or SSD Flash Drives that have not failed SSD Flash Drives that are specified by HP as consumable parts and or that have exceeded maximum supported lifetime and or the maximum usage limit as set forth in the manufacturer s operating manual or the technical data sheet are not eligible for the defective media retention service feature option For more information To learn more on services for HP ESSN Options please contact your HP sales representative or HP Authorized Channel Partner Or visit http www hp com s
9. s new boundaries for industry performance expectations e 12Gb s SAS bandwidth per physical link e 24Gb s total available bandwidth 2 physical links x 12Gb s e PCle 3 0 host interface x8 8GT s bandwidth HP Server Integration Fully integrated and tested with ProLiant servers and management software Key Features e SAS technology delivers high performance and data bandwidth up to 12Gb s per physical link Mix and match SAS and SATA hard drives deploy drive technology as needed e PCle 3 0 x8 8GB s bandwidth Ports Two 2 SAS physical links distributed across 2 x1 internal Mini SAS connectors HP Secure Encryption HP Secure Encryption is a Smart HBA controller based running in RAID mode only data encryption solution for ProLiant Gen9 servers that protects sensitive mission critical data This is an enterprise class encryption solution for data at rest on any bulk storage attached with the exception of tape or external arrays such as the P2000 or MSA 2040 to the supported HP Smart Array Px4x family of controllers including data on the cache memory of the controller The solution is available for both local and remote key management mode deployments Local Key Management Mode is focused on single server deployment where there is one Master key per controller that is managed by the user All volumes still have their own unique key s for data encryption Remote Key Management Mode is for enterprise wide deployments and requires HP Integ
10. vides a flexible way to purchase HP best in class consultancy and technical services You can buy Proactive Select Service Credits when you purchase your hardware and then use the credits over the next 12 months http h20195 www2 hp com V2 GetPDF aspx 4AA2 3842ENN pdf Provides 24 X 7 remote monitoring proactive notifications and problem resolution Learn more http www hp com go insightremotesupport Personalized online support portal with access to information tools and experts to support HP business products Submit support cases online chat with HP experts access support resources or collaborate with peers Learn more http www hp com go hpsc HP s Support Center Mobile App allows you to resolve issues yourself or quickly connect to an agent for live support Now you can get access to personalized IT support anywhere anytime HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty HP Care Pack or HP contractual support agreement HP Support Center Mobile App is subject to local availability HP will provide HP supported replacement parts and materials necessary to maintain the covered hardware product in operating condition including parts and materials for available and recommended engineering improvements Supplies and consumable parts will not be provided as part of this service standard warranty terms and conditions apply Parts and components that have exceeded their maximum suppo

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