British Telecom BT8500
Contents
1. Press Rj or J to select On Off or Timed If you select Timed you need to select the on and off times you want press and enter the on time then again and enter the off time Press gj to highlight whether you want VIP calls to be Allowed or Barred using gj or J then press Save The chosen setting will be displayed and you will hear a confirmation tone When set to On the idle screen will display DO NOT DISTURB instead of the handset name For more information and general advice on handling unwanted calls please go to bt com unwantedcalls If you need some help call us on 0800 145 6789 or go to bt com producthelp Call control settings 39 Set Outgoing calls control 1 Select Menu scroll jj to Call control and press Select 2 Enter the access PIN and select Press IRJ to highlight Outgoing calls and press Select 3 Mobile calls is highlighted Press fj or J to select Allowed or Barred for Mobile calls then press to International and follow the same procedure Outgoing calls for each option displayed and then select OK The Mobile calls display will show Outgoing calls settings saved A Allowed You will then be prompted to add some VIPs if you International haven t already assigned any Allowed Save Back N oD c py w wn pas yp je v V If All dialled calls is set to Barred this will take precedence over the other settings except emergency numbers 999 and 112 which can2. record your own Record your own outgoing message 1 Select Menu Answer Phone is displayed press Select 2 Press until Outgoing msg is displayed press Select 3 Press RAA or RBM to highlight the outgoing message mode you want Ans amp record or Answer only and press Select 4 Record message is highlighted press Select Follow the voice prompt to record your message and select Save when you ve finished 5 Your message will be played back to you Select OK if you re happy with it or you can delete it by selecting Delete If you need some help call us on 0800 145 6789 or go to bt com producthelp Answer machine 47 Play the current outgoing message Select Menu Answer Phone is displayed press Select Press until Outgoing msg is displayed press Select Press RAA or EEJ to highlight the outgoing message mode you want Ans amp record or Answer only and press Select Press gg to highlight Play message and press Select to hear the outgoing message If the current outgoing message being played is your recorded message you can delete it if you want to by selecting Delete Reinstate the pre recorded outgoing message Select Menu Answer Phone is displayed press Select 2 Press until Outgoing msg is displayed press Select Press RAN or to highlight the outgoing message mode you want Ans amp record or Answer only and press Select 4 Press Bg to highlight Use default msg and press Select Press
3. Delete Selected is highlighted 7 Press OK 8 You ll see a final confirmation screen Press Yes If you need some help call us on 0800 145 6789 or go to bt com producthelp Speed dial You can allocate a name and number to each of the Speed dial buttons B to EB Button is pre programmed with 1571 but you can delete this and replace it with an entry of your choice Save a Speed dial entry From the home screen enter the telephone number you want to store Then either Press and hold the Speed dial button from to GM that you want to store the number under Or Select Options scroll gM to highlight Set speed dial and press Select Scroll EEJ to the speed dial location number you want 1 9 and select Save The display will show Saved as speed dial x x being the Speed dial button Dial a Speed dial entry Either press and hold the Speed dial button J to GM under which the entry you want to dial is stored Or Select Menu scroll to display Speed Dial List and press Select Scroll Ml to highlight the entry you want then press u The number will be dialled automatically If you need some help call us on 0800 145 6789 or go to bt com producthelp Speed dial 34 Speed dial BWN AUNE Edit a Speed dial entry Select Menu scroll Gj to display Speed Dial List and press Select Press RAA or R to highlight the entry you want to edit and select Options Edit is highlighted press Sel
4. business Additional handsets If you d like to get some more handsets call us on 0800 145 6789 Questions about your bill Please see the phone number shown on your BT bill Calls to 0800 numbers made from within the UK mainland network are free Mobile and international call costs may vary If you need some help call us on 0800 145 6789 or go to bt com producthelp 70 Help Phone doesn t work Have you activated the batteries correctly See page 5 Check that the mains power is correctly connected No dial tone or line cord error message displayed on screen Is the telephone cord plugged into the base and phone wall socket Check that the mains power is correctly connected Only use the telephone cord supplied with the phone Can t make or receive calls Check that the mains power is correctly connected The batteries may need recharging Check that Outgoing calls control is not active see page 38 Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t work disconnect the batteries and mains power for ten minutes then reconnect and try again You have a dial tone but the phone won t dial out If you re connected to a switchboard check whether you need to dial an access code see page 54 Handset doesn t ring The ringer volume may be switched off see page 52 Check that the mains power is correctly connected Do Not Disturb may be swi
5. find out what to do if your phone is in or outside of the 12 month guarantee please look in the full user guide at bt com producthelp How to recycle your equipment The symbol shown here and on the product means that the product is classed as electrica X or electronic equipment so DO NOT put it in your normal rubbish bin It s all part of the Waste Electrical and Electronic Equipment WEEE Directive to recycle products in the best way to be kinder to the planet get rid of dangerous things more safely and bury less rubbish in the ground You should contact your retailer or supplier for advice on how to dispose of this product in an environmentally friendly way Warning You won t be able to call 999 from this phone if there s a power cut so make sure you ve got another way to call for help in an emergency R amp TTE Directive amp Declaration of Conformity This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC For a copy of the Declaration of Conformity please refer to bt com producthelp If you need some help call us on 0800 145 6789 or go to bt com producthelp General information D For a Better Future We re always looking to make our products last longer and use less power so we d
6. i or J to display On Scroll and then use fj or J to display either Female or Male and select Save Saved will be displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp 48 Answer machine Record a memo 1 Select Menu Answer Phone is displayed press Select 2 Press until Record memo is displayed press Select 3 Follow the voice prompt to record your memo and select Save when you ve finished 4 Your memo will be played back to you Select OK if you re happy with it or you can delete it by selecting Delete Memo messages are played back in exactly the same way as normal answer machine messages see page 41 and 44 Answer delay The answer delay setting sets how many times the phone will ring before the answer machine takes the call You can choose from 0 9 rings or Time saver The default setting is 4 rings Set the answer delay Select Menu Answer Phone is displayed press Select Press until Settings is displayed press Select Press RJ to highlight either Ans amp record or Answer only and press Select Answer delay is displayed use Qj or J to display the number of rings you want 0 9 rings or Time saver and select Save Saved will be displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp Answer machine 49 For compatibility with BT 1571 or another voicemail service AUNE AUNE Make sure the answer delay is set for your answe
7. list Add VIPs Remove VIPs L Change PIN L VIP ringtone Calls List __ Save number Allow number Block number Delete call Send text L Delete all Clock Alarm M Alarm m Alarm Time AM PM Melody Time and date Time AM PM Date L Time format 12 Hours or 24 Hours Text Messages p Write Message Inbox Drafts Sent folder t Templates Settings Speed Dial List 1 1571 2 9 Empty Calling Features Call Diversion Cancel Ringback Call Waiting Reminder Call Anon Call Reject Settings r Sounds Display t Handset name Call settings Base settings S ware version Registration 4 Change Sys PIN Reset Ringing Alert tones Handset tones Colour theme Wallpaper Contrast Screen saver m Auto answer Auto end call Auto join calls L First ring Ringing L PBX Code f Register De register H set settings Contacts menu Accessed by pressing the f button Calls list Menu accessed by pressing Base settings Clear user data M Add new contact M Edit contact M Delete Memory status Play message Save number Allow number M Block number I Delete call M Send text Delete all If you need some help call us on 0800 145 6789 or go to bt com producthelp 4 Quick set u
8. machine to take the call When the caller begins to leave a message the display will show Leaving a message underneath the callers number or name if you have added as a contact and a caller display service If you wish to listen to the message being recorded press the left option key to select Listen or if you wish to talk to the caller press to take the call Talking to the caller will stop the recording if it s started If you need some help call us on 0800 145 6789 or go to bt com producthelp AUNE uw Answer machine 51 Remote access With remote access you can operate your answer machine from any Touchtone phone even if you forget to turn on your answer machine before you go out You need to set a remote access PIN first and then you will need to turn remote access On if you want to use this feature The PIN is also used for the Call Control PIN Set the remote access PIN for the first time Select Menu Answer Phone is displayed press Select Press until Settings is displayed press Select Press fg to highlight Remote access and press Select Read the message prompt press jj to read it all then select Set PIN Enter a 4 digit PIN of your choice and select OK Enter the 4 digit PIN again to confirm and select OK The display will show Access PIN saved Change the remote access PIN Select Menu Answer Phone is displayed press Select Press until Settings is displayed press Select P
9. select OK on the handset The handset will display Registering handset to indicate the base is in registration mode If you have changed the system PIN from 0000 you will be prompted to enter it then select OK 7 Once registration is successful the handset will show Handset x registered with X being the assigned handset number The handset will then synchronise data with any other registered handsets e g contacts speed dials handset names and text messages UU A WN You have 2 minutes to complete the registration process After 2 minutes the In use light on the base will stop flashing If registration isn t successful the first time please try again incase the base registration period ran out of time If you need some help call us on 0800 145 6789 or go to bt com producthelp Using additional handsets 67 The registration instructions on page 65 are for registering a BT8500 handset only If you want to register another make of handset you ll need to follow the Registration instructions that came with the handset Registering other types of handset will only provide limited compatibility De register a handset Select Menu scroll ij to display Settings and press Select Press to highlight Registration and press Select Press Gj to highlight De register handset and press Select Press RA or BEBE to highlight the handset you wish to de register and press Select 5 If the system PIN is not 0000 then you will
10. send a call to the answer phone BT Call Guardian answers a call for you and asks the caller to say announce who they are Your BT8500 then rings you with the Announced call on the display and announces the caller s name when you pick up the phone e g You have a call from Mark You now have the following choices To accept the call press 1 To always accept their calls press 2 To block their calls press 3 To send this call to the answer phone press 4 Or to ignore the call just hang up this call will then be sent straight to the answer phone If you need some help call us on 0800 145 6789 or go to bt com producthelp fe me pS oO a es i YU aa 20 BT Call Guardian BWN Remember when a call starts ringing you can block it straight away by pressing Block on the screen That number will then be added to your blocked list How do change the different BT Call Guardian modes You can change the default setting of Announce mode to International Answer phone or Custom Select Menu scroll i to Call Control and press Select or Follow the instructions to set your PIN or enter your PIN and select OK BT Call Guardian is highlighted press Select or Scroll I to Guardian mode and then use the R8 or J to select the one that you want to change e g International and press Save Custom mode Once you get used to your phone you might decide to customise y
11. 23 What happens when you block a number caller You can block a whole number or part of it e g you can block by area codes To unblock or allow a blocked number see page 24 25 A caller calling from a blocked number will hear a message telling them that their call has been blocked You ll see the caller s number if available in the Calls list with Blocked call icon This means that BT Call Guardian is blocking the call without you having to do anything Remember if you ve blocked a contact all the numbers you have for a contact will also be blocked Calls that are always allowed Ringback calls and calls from the operator are always allowed and you can t block these using BT Call Guardian If you need some help call us on 0800 145 6789 or go to bt com producthelp 24 BT Call Guardian OUA WN How to add numbers straight to your Blocked and Allow lists Aside from adding numbers to your Block and Allow list as calls come through you can also add numbers directly to the lists via your Call Control menu To add a number to the block list Select Menu scroll gl to Call Control and press Select or Follow the instructions to set your PIN or enter your PIN and select BT Call Guardian is highlighted press Select or Scroll EG to Block numbers and press Select or Add number is highlighted press Select or Enter the telephone number you want to block make sure you enter the full d
12. 59 1 You ll hear the call waiting tone and if you also have caller display the display will show the number of the caller or the name if it matches an entry in your contacts If its from someone already in your blocked list the display will say Call waiting is from a blocked number 2 If you want to answer the call waiting select Switch by pressing the Left option button and your first caller will be put on hold 3 Select Switch to toggle between the two callers 4 Press gay to hang up the current call Voicemail BT 1571 1 If you have subscribed to BT Answer 1571 you can press and hold f to listen to your messages If you need some help call us on 0800 145 6789 or go to bt com producthelp Press and hold for 2 seconds The handset gives Press and hold for 2 seconds to turn the handset Press on the base All handsets registered to To o ringing press on the base again or Usingthe phone 29 Lock or unlock the keypad a confirmation tone and Keypad locked or Keypad unlocked is briefly displayed before returning to the idle screen If locked the f icon is displayed Turn the handset ringer on or off ringer on or off The display will briefly show Ringer on or off before reverting to the idle screen with the dx icon displayed if the ringer has been turned off Find handset Paging You can ring a handset to help find it t
13. 65 ii To add to an existing contact highlight Add to contact and press Select Scroll to highlight the entry you want and press Select Highlight the number type where you want to save the number Home Work or Mobile and press Select Delete msgs Press Select You now have two options i To select certain messages to delete you need to highlight each message in turn and press OK to select the message for deletion a tick in the box indicates it has been selected then select Options Delete selected will be displayed select OK then select Yes ii To delete all messages press Options scroll gj to highlight Select all and select OK i e N N w p o If you need some help call us on 0800 145 6789 or go to bt com producthelp s Using additional handsets If you ve bought a BT8500 multiple pack any additional handsets come pre registered to the base However if you purchase another additional handset separately you must register it to your BT8500 base before it can be used You can register up to five GAP compliant handsets to your BT8500 base Register an additional BT8500 handset Select Menu scroll to display Settings and press Select Press R to highlight Registration and press Select Register is highlighted press Select Press and hold Find button on base is displayed Press and hold on the base until you hear a beep and the In use light starts to flash 6 Immediately
14. BT Block up to 100 of Nuisance Calls Quick Set up and User Guide BT8500 Advanced Call Blocker secu Digital Cordless Phone with Answering Machine trueCall 2 Check box contents B Telephone line cord a O A pre installed il 2 x AAA Ni MH 750 mAh rechargeable batteries already in handset Handset Base Mains power adaptor item code 066270 Contents for each additional handset multipacks only Qo i 2 x AAA Ni MH 750 mAh C O Handset Charger Mains power adaptor rechargeable batteries item code 066270 already in handset Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the same type BT accepts no responsibility for damage caused to your BT8500 if you use any other type of batteries Menu map Answer phone View Messages Messages Outgoing msg 4 Record memo L Answer mode 4 m Ans amp record L Answer only m Answer on off Answer mode Text Alert Settings Ans amp record Answer only t Call screening t Auto on of Remote access Call control m BT Call Guardian Guardian settings Announce msg H Block numbers L Allow numbers t Do Not Disturb On off L VIP calls t Outgoing calls p Mobile calls L International j Premium rate All dialled calls VIP
15. Select Clear to delete the digits then enter the new number and select Save If you need some help call us on 0800 145 6789 or go to bt com producthelp i i oO wn wn w p o 64 Text messaging 2 Read messages From the alert screen select Read or from the home screen highlight the icon then press A list of your received text messages will be displayed To read a message highlight it then press you can use or 3 to scroll through the message if necessary You can then press Back to return to the message list to read other messages or select Options and scroll or to highlight one of the following Delete message Press Select Delete message will be displayed select Yes or No to cancel Reply Press Select Enter your message using the keypad then select Options Send to will be highlighted press Select The telephone number or name will be displayed press Send Forward Press Select The message will be displayed select Options Send to will be highlighted press Select Enter the telephone number or press select a number from your contacts and press Select then select Send Save number Press Select You now have two options To save this as a new contact highlight New contact and press Select Highlight the type of number then press Select Enter the contact name and select Save If you need some help call us on 0800 145 6789 or go to bt com producthelp Text messaging
16. X Press R to highlight Base settings press Select Press R to highlight PBX code press Select Enter the number you want maximum four digits If you wish to stop using a PBX access code go into the PBX code menu and delete all the digits by selecting Clear then select Save If you need some help call us on 0800 145 6789 or go to bt com producthelp Nn e B p w Za 56 Settings Change the system PIN different to the Call control amp Remote access PIN 2 Press gi to highlight Change Sys PIN press Select If the current PIN is 0000 you ll be prompted to enter the new four digit PIN then press OK If the current PIN is not 0000 you ll be prompted to enter the old current four digit PIN first and then select OK Then follow the prompts and enter the new four digit PIN 3 Enter the new four digit PIN again and select OK The display will show New system PIN saved Reset the handset or base settings 2 Press gi to highlight Reset press Select 3 H set settings is highlighted Press Select or press gj to highlight Base settings and then press Select 4 Reset lt handset or base gt settings back to default is displayed select Yes 5 Resetting lt handset or base gt settings is displayed while the reset takes place Once finished lt handset or base gt settings reset back to default is displayed Clear the handset and base user data 2 Press gj to highlight Reset press Select 3 Press g
17. an alarm has been set If you need some help call us on 0800 145 6789 or go to bt com producthelp 58 Clock Alarm Stopping the alarm when it goes off When the alarm goes off the selected melody will play at an ascending volume the handset backlight will flash and the display will show the alarm time The alarm will sound for 30 seconds and then the handset will return to idle if the alarm isn t stopped or set to snooze it will sound once more after 1 minute To stop the alarm press or select Stop To activate a ten minute snooze select Snooze or any other button except or Stop You can set snooze as many times as you want until you select Stop If an incoming call is received while the alarm is going off the alarm notification will immediately stop and the incoming call will be shown on the display The alarm will not resume If you need some help call us on 0800 145 6789 or go to bt com producthelp BT Calling Features You need to subscribe to the specific BT Calling Feature to be able to use some of these services You might have to pay a fee For more details on BT s Calling Features go to bt com callingfeatures refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150 If you re not connected to the BT network some of these features may not be available To change any BT Calling Features settings 1 Firstly select Menu scroll gj to dis
18. be prompted to enter it then select OK If it is 0000 you will continue straight to point 6 6 The display will show De registering handset and once successful the display will confirm the handset has been de registered AUNE wn pe w N mo Js E e no mo o Nn Make an internal call between handsets 1 Press a then press MAA to scroll through and display the handset you want to call then press 2 The receiving handset will ring and your handset name will be presented on the screen To answer they need to press If it is not answered after 30 seconds you will see Handset not available on your display 3 Press BJ to end the call If you need some help call us on 0800 145 6789 or go to bt com producthelp 68 Using additional handsets You can also choose All handsets if you want to call all handsets registered to the base If a handset answers the handset name will be displayed on your screen Transfer a call 1 During a call select Options then press Jj to highlight Transfer call and press Select 2 If you have one other handset it will ring if you have more than one other handset you can press RAA or GH to highlight the handset you want then select Call and it will ring Your external call will be put on hold 3 When the other handset answers you can announce the call and then select Transfer or press to transfer the call Hold a 3 way call You can hold a 3 way ca
19. change any Handset settings Firstly select Menu scroll RAA to display Settings and press Select Then choose the handset setting you want to change from the options below Press again to select the volume level and select Save Handset ringtone and volume Choose from fifteen handset ringtones The default is external ringtone Melody 1 and internal ringtone Melody 2 There are five handset ringer volume levels plus Ringer Off The default is Level 3 Sounds is highlighted press Select Ringing is highlighted press Select Press B or J to select the external melody you want press to select the internal melody then press gl to select the announced calls melody Settings Alert tones on or off Sounds is highlighted press Select Press gj to highlight Alert tones and press Select Press Bj or J to select On or Off for the Voice message alert and then press to select On or Off for the Text message alert and select Save Turn the handset tones on or off Sounds is highlighted press Select Press R to highlight Handset Tones press Select Press B or J to select On or Off for Keypad tones then press EEH to select On or Off for Confirmation tones and select Save If you need some help call us on 0800 145 6789 or go to bt com producthelp 54 Settings Handset display options 2 Press J to highlight Display press Select 3 Press Rj or J to select the colour theme press and do the same
20. creen 2 9 Speed dial Press and hold buttons 2 9 to dial a stored speed dial number Hash Press and hold to lock unlock keypad Toggle between upper lower case characters Star Press and hold to turn handset ringer on off If you need some help call us on 0800 145 6789 or go to bt com producthelp 16 Getting to know your phone Handset display Time 5 iQ he Handset display icons gt m7 ca 1 ia 2 fo Shows handset battery status ANS Scrolls when the handset is charging Empty frame flashes when battery needs recharging On missed call s in the Calls list With number of calls displayed On answer machine message s received Q with number of messages displayed On text message s received with A number of messages displayed Blocked call dx Handset 1 Handset name On answer machine on Off answer machine off Flashing new answer machine message Memory full displayed when the answer machine memory is full UnMute Mute Indicates when Mute is on or off On alarm is set Flashing alarm time has been reached Off alarm off The keypad is locked Handset ringer is switched off For full details of who has called you please make sure you have subscribed to Caller Display from your network provider Charges may apply If you need some help call us on 0800 145 6789 or go to bt com producthelp Getting to know you
21. e contact numbers now select Yes or select No to continue to next step Set up Do you want to add contacts now so their calls are allowed By adding contacts you will always know that their calls will get straight through to you without the need to go through BT Call Guardian Please make sure you always add the full telephone number when you save a contact If you have important numbers that will always need to get through e g National Floodline Carer Line numbers etc make sure you ve added them to your Contacts or Allowed list 19 Enter the contact name using the keypad and Add contact press Sam Name ma 20 Enter the home phone number You can then eeo press and enter a mobile number and then a Home work number if you want to Press IRH then O Mobile or J to select a ringtone 21 Select Save when you ve finished Gi Home i Save O Mobile i Work If you need some help call us on 0800 145 6789 or go to bt com producthelp 12 Quick set up guide 22 Select Yes if you want to enter more contacts or 23 No if you don t want to for now Follow steps 19 20 and 21 on page 11 for instructions on how to add a contact Select OK to complete the set up wizard You can now start using your phone Please read the rest of this User Guide for instructions on how to use the most popular features of your BT8500 phone and look online at bt com producthelp Set up Do you
22. e displayed press ig or to scroll through the list You can press OK to read a highlighted message or select Options to access the list of menu options If you need some help call us on 0800 145 6789 or go to bt com producthelp W Ww mm BRB WN Text messaging 63 Edit a template Press until Templates is highlighted press Select Press R to highlight the template you want to edit and select Options Select Clear to delete characters and use the keypad to enter your new template text then select Save Turn new text message alert on or off Press until Settings is highlighted press Select Message alert is highlighted press Select Press Bj or J to highlight On or Off and select Save Service centre numbers To send and receive text messages you need the telephone number of your network s text centre If you accidentally delete the send or receive service centre numbers you will need to re enter them in order for your text service to work The send and receive centre numbers are pre populated for BT s PSTN text message service but you can change them to another service if you want to BT s text message send service number is 1470P17094009 and the receive service number is 0800587529 Change the service centre numbers Press until Settings is highlighted press Select Press until Service centres is highlighted press Select Highlight either Send centre or Receive centre and select Edit
23. ect Edit the number by selecting Clear to delete digits and then enter any new digits Select Save Saved as speed dial x will be displayed Delete a Speed dial entry Select Menu scroll Gj to display Speed Dial List and press Select Press or FB to highlight the entry you want to delete and select Options Scroll GM to highlight Delete and press Select Delete speed dial x is displayed select Yes Speed dial x deleted will be displayed Remember numbers that you store in speed dial are allowed straight through without Call Guardian intercepting them If you need some help call us on 0800 145 6789 or go to bt com producthelp Caller Display and the Calls list Press or select Calls The most recent entry To access other options like play an answer message To get the most out of your BT8500 and ensure that you block all of the unwanted calls that you may receive you must have Caller Display Having Caller Display will also provide Visual Voicemail Text Messaging and other Caller Display enabled features Charges may apply View and dial from the Calls list up to 50 incoming and 30 outgoing calls is at the top of the list If there are no entries List empty will be displayed Press or to scroll through and view the list 6 29pm 18 Apr To dial an entry when the entry you want is Options Back highlighted press a send a text allow or block a number select Options when
24. elect 2 Enter the existing 4 digit remote access PIN Press IRJ to highlight Change PIN and press OK 3 Once you ve read the reminder message select OK then enter the existing 4 digit access PIN and select OK 4 Enter the new 4 digit access PIN and select OK then enter it again when prompted and select OK Access PIN saved will be displayed Remember this PIN is also used for Remote access but it s different to the System PIN see page 55 If you need some help call us on 0800 145 6789 or go to bt com producthelp 4 Answer machine Message playback using the handset 1 Highlight the answer phone icon on the home screen and press or i Select Menu Answer Phone is displayed 8 00pm wg press Select Lounge ii View Messages will be displayed press Select v ao i 1 1 2 A list of your answer phone messages will be displayed with the most recently received highlighted at the top Messages 3 Use RA or EGE to scroll through the list to OGordon highlight the message you wish to listen to and 6 30pm Sun press End i If you have more than one message stored and want to listen to them all select Options Play all will be highlighted press Select If you need some help call us on 0800 145 6789 or go to bt com producthelp Answer machine 43 4 As each message is played the handset will display the number or the name if you have Caller Display and a name number match and the time and date i
25. f the previous message Press to increase or decrease the playback volume level At the end of playback the base will return to idle mode and messages will be renumbered to take into account any deleted messages Delete all old played messages In idle mode press A The base will announce To delete all old messages press Delete press P again within 3 seconds to delete all old messages You will hear All old messages deleted Switch the answer machine on or off Press to toggle between On and Off The setting is announced When On the text On will light up on the button If you need some help call us on 0800 145 6789 or go to bt com producthelp 46 Answer machine Answer machine settings Switch the answer machine on or off and set the answer mode 1 Select Menu Answer Phone is displayed press Select 2 Press until Answer mode is highlighted press Select 3 Press 8 or J to select On or Off then scroll gj to set the answer mode press or J to highlight Ans amp Rec or Answer only and then select Save Answer mode saved will be displayed and the current answer mode will be announced Outgoing messages The outgoing message is the message a caller first hears when the answer machine picks up their call There are two pre recorded male and female outgoing messages to choose from one that allows callers to leave a message Answer amp Record and one that simply answers the call Answer Only or you can
26. he base will ring and the screen will show Base searching for handsets for up to 2 minutes press gay on any handset If you need some help call us on 0800 145 6789 or go to bt com producthelp 3 Contacts Store up to 200 contacts 1 From the home screen press Gi 2 Select Options Add contact is highlighted Add contact press Select Name Abc 3 Enter the new contact name using the keypad Ee then press R and enter the home Home phone number You can then press and Mobile enter a mobile number and then a work number Save if you want to Select Save when you ve finished The display will show Contact saved To be sure that Call Guardian works properly please make sure you enter the full dialling code for contacts that you save View dial a contact 1 From the home screen press to open your ___ Contacts contact list TE 2 Press or RRA to scroll through and view Mum the entries Richard 3 To dial an entry press i when the entry is Jom__ mee highlighted If the entry has more than one Options Back number saved under it you will need to highlight the number you want and then press R again If you need some help call us on 0800 145 6789 or go to bt com producthelp AUNE Contacts 31 Contact entries will automatically be copied to any other handsets you have registered to the base Any change made on one handset will be updated on all other handsets The handset will come with some special numbers
27. he number you want to save and select Options 3 Scroll EJ to highlight Save number and press Select 4 You now have two options i To save this as a new contact highlight New contact and press Select Highlight the type of number then press Select Enter the contact name and select Save ii To add to an existing contact highlight Add to contact and press Select Scroll to highlight the entry you want and press Select Highlight the number type where you want to save the number Home Work or Mobile and press Select Send a text to a number in the answer phone message list 1 Select Menu Answer Phone is displayed press Select 2 View Messages will be displayed press Select Highlight the number you want to save and select Options 3 Scroll E to highlight Send text and press Select 4 Enter and send your text message as per the instructions detailed on page 61 If you need some help call us on 0800 145 6789 or go to bt com producthelp Answer machine 45 Message playback using the base Press If you have messages they will be played new unplayed messages first followed by old played messages During playback Press amp to stop playback The base will return to idle Press to pause and resume playback Press P to delete the message being played Press to skip forward to the start of the next message Press EP to skip back to the start of the current message Press EP twice to skip back to the start o
28. ialling code and press Save To block numbers by area code You can also block numbers by area code This will mean that any calls beginning with that code will be blocked Follow the instructions above from 1 to 4 and then Scroll IRJ to Area codes press Select or On first use you will see No area codes stored Add code Select Yes Add the area code e g 01473 and press Save If you need some help call us on 0800 145 6789 or go to bt com producthelp num BR WN BT Call Guardian 25 To add a number to the allow list Select Menu scroll R to Call control and press Select or Follow the instructions to set your PIN or enter your PIN and select BT Call Guardian is highlighted press Select or Scroll I to Allow numbers and press Select or Add number is highlighted press Select or Enter the telephone number you want to allow make sure you enter the full dialling code and press Save Deleting your blocked and allowed lists When in the Block and Allow number menu s above you also have the choice to delete the whole list Remember if you do this all calls previously blocked and allowed will now come back through your BT Call Guardian settings If you need some help call us on 0800 145 6789 or go to bt com producthelp Using the phone Make an external call 1 Press a 2 When you hear the dial tone enter the number End a call 1 Press B Receive a call Whe
29. j to highlight Clear user data press Select 4 If the current system PIN is not 0000 you ll be prompted to enter the PIN then press OK If it s 0000 you ll be taken straight to step 5 5 Delete data on all handsets and base is displayed Select Yes 6 Deleting all user data is displayed Once finished All user data deleted is displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp Clock Alarm Set the time format 12 or 24 hour time and date The default time format is 12 hour You must enter the full date day month and year 1 Select Menu scroll jj to display Clock Alarm and press Select 2 Press gi to highlight Time and date and press Select 3 Use the keypad to enter the time using the 12 hour clock format e g for 3 32 pm you need to enter 03 32 4 Press press Ri or J to select AM or PM Press enter the date in the format DD MM YYYY 6 Press Save Saved is displayed uw Clock Alarm Set an alarm Select Menu scroll gj to display Clock Alarm and press Select 2 Alarm is highlighted press Select 3 Press Jj or J to display the alarm frequency you want Off On once On daily Mon to Fri or Sat amp Sun then press and enter the alarm time you will also need to select AM or PM if you have set 12 hour format then press and to select the melody you want Select Save p When you ve set an alarm the icon will appear on the home screen to confirm
30. lable from BT Call Guardian Visual Voicemail Calls List Text Messaging and other Caller Display enabled features Charges may apply 9 Select Yes or No and follow the prompts Quick set up guide BT Call Guardian can decide how to deal with calls Change settings via Call Control Do you have Caller Display If you need some help call us on 0800 145 6789 or go to bt com producthelp 9 10 Quick set up guide 10 mF 12 113 14 15 16 Li Complete the set up tasks If you wish to continue following the set up wizard select Yes If you don t want to follow the wizard select No and you can start using your phone straight away You can always set up tasks via the menu later Record your outgoing message If you wish to complete this step select Yes or No to continue to the next step Record message is highlighted press Select Follow the voice prompt and record your message into the phone after the tone Select Save when you ve finished Your message will be played back to you Select OK or Delete if you want to replace it Select Done to continue with the set up wizard Set up Would you like us to guide you through some set up tasks Set up Do you want to record your answer phone outgoing message now If you need some help call us on 0800 145 6789 or go to bt com producthelp Quick set up guide 11 Add contacts 18 If you want to add som
31. lect Options Highlight Save number and press Select You now have two options To save this as a new contact highlight New contact and press Select Highlight the type of number then press Select Enter the contact name and select Save ii To add to an existing contact highlight Add to contact and press Select Scroll to highlight the entry you want and press Select Highlight the number type where you want to save the number Home Work or Mobile and press Select These numbers will now get straight through when they call without Call Guardian intercepting them Calls Allow number Block number Delete call Select Back Save number Add to contact Select Back If you need some help call us on 0800 145 6789 or go to bt com producthelp 33 Call control settings To enter the Call control menu you need to enter your remote access PIN This will need to be set the first time you try and enter the menu simply follow the on screen instructions If you have already changed the remote access PIN when setting your remote access then you will not need to set it again as this PIN is used for both Call control and Remote access Set up Do not disturb Do not disturb allows calls to be received silently with minimal notification The default is off Select Menu scroll EE to Call control and press Select Enter the access PIN and select Scroll IE to Do Not Disturb and press Select
32. ll with two external callers Or you can hold a 3 way call between 2 internal handsets and 1 external caller Once the 3 way call is in progress other handsets registered to the base can join the call by pressing lt i 1 During a call select Options Multi call is highlighted press Select 2 Either enter the number you want to call or press a and scroll to the number you want or the internal handset you want and then press Bio call When the second call is answered the first external caller will be put on hold 3 Select Join and all callers will be joined in a 3 way call If you need some help call us on 0800 145 6789 or go to bt com producthelp wn mB WN Problems using your BT8500 phone Follow these steps Check this guide s contents to see if there s anything that can help View the full user guide online at bt com producthelp Call us on 0800 145 6789 Help and advice about text messages on BT lines BT residential customers call 151 BT business customers call 152 Choose option 2 When prompted by the fault management service select option 2 Enter your phone number on the handset Wait to speak to a customer adviser If you re with another phone service providers i e not BT please contact their customer service team Help General sales enquiries BT residential lines call 150 BT business lines call 152 If you don t use a BT line call 0800 800 150 residential or 0800 800 152
33. n To exit a menu and return straight to the home screen press B If no buttons are pressed for 60 seconds the handset returns to the home screen automatically If you need some help call us on 0800 145 6789 or go to bt com producthelp Handset buttons Left option button Opens up the Menu See page 14 In answer machine mode deletes current message playing Up Volume Move up through menu options increase volume page 27 Contacts Access stored Contacts page 30 Getting to know your phone 15 Right option button Press to confirm the option displayed on the screen above the button to delete or go back to the previous screen OK From home screen press to access a highlighted event e g missed calls answer phone messages and text messages on the display R Recall R Recall for use with some BT Calling Features and when connected to a switchboard PBX I lt gt PEI E I Left and right navigation buttons see i Fy In text edit entry mode press to move cursor Switch handsfree on off page 27 Ie End call on or off w fe Js joe o gt fe e p e E fo 1 Calls Down Enter calls list page 34 decrease volume page 27 and move down through menu options 1 Speed dial Press and hold to dial BT 1571 or a stored speed dial number End a call page 26 Press and hold to switch handset on off In menu mode press to return to home s
34. n you receive a call the phone rings 1 Press Gio accept the call Mute 1 During a call select Mute by pressing the Right option button The display shows Call muted 8 00pm BE and your caller can t hear you 2 Select Unmute to return to your caller Richard Work Call muted Options Unmute If you need some help call us on 0800 145 6789 or go to bt com producthelp Usingthe phone 27 Incoming speech Handsfree volume 1 Press RNA or to increase or decrease the volume Subsequent presses will change the volume you will hear the volume level with each press From the home screen you can press to change the Ringer volume settings too Make a handsfree call ja 1 Enter the number then press Gliwice aim e d is displayed You hear your call over the kals handset loudspeaker 2 Press Bio switch the call between the j 55 3 earpiece and the loudspeaker T 3 Press Ey to end the call To switch the handset off on 1 Press and hold Ey until the handset turns off or on If you need some help call us on 0800 145 6789 or go to bt com producthelp w fe i 6 fo L p o S Ya 28 Using the phone Call Waiting If you ve got a call waiting service and it is switched on your phone will alert you to a second incoming call if you re already engaged on an external call To switch your call waiting service on or off see page
35. on t have such a big impact on the environment To find out about what we are doing visit bt com betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2014 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed by The Art amp Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 145 6789 Calls made from within the UK mainland network are free Mobile and international call costs may vary BT8500 08 14 Issue 2 BT
36. our settings further For example you can choose announce block allow or answer phone for any of these types of calls unknown numbers international calls withheld numbers payphones mobiles and CLI unavailable numbers CLI means caller line identification Remember settings will be the same as the last mode you selected unless you save your own custom options If you need some help call us on 0800 145 6789 or go to bt com producthelp nu BBWN m BT Call Guardian 21 Here s how to customise settings for certain types of call Take care when doing this as it changes your phone s BT Call Guardian settings Select Menu scroll ji to Call Control and press Select or Follow the instructions to set your PIN or enter your PIN and select BT Call Guardian is highlighted press Select or Scroll Gi to Guardian settings and press Select or Scroll GH to Announce then press Ri or B to find Custom Press Save and scroll to find the type of call that you want to want to change the settings for You can change Blocked Allowed International Withheld Payphones Mobile Unavailable All other numbers And for each of these you have the choice to Block Ans phone Allow Announce Select Save Switch BT Call Guardian on off When Call Guardian is set to On it is On for whichever mode you re using e g Announce mode If you turn Call Guardian Off all calls will be allowed
37. p guide Plug in 1 The telephone line cord is already fitted but don t plug the other end into the wall socket yet 2 Plug the mains power adaptor into the base with the cable clipped in the groove provided Turn the cable when clipping into the groove so that the narrow part fits between the clips before turning the cable back to secure Plug the other end of the power adaptor into the wall power socket and switch on If you need some help call us on 0800 145 6789 or go to bt com producthelp Quick set up guide 5 Activate the batteries 1 Activate the batteries by pulling the plastic tab away from the back of the handset T PULL 7 Rechargeable batteries already fitted Remove this tab and charge batteries for 24 hours before use w a i a Ss I p w wn x aS Co 2 The start up animation will appear on the screen and the handset will check for a link with the base station Once found the screen will show Please set the time and date If you need some help call us on 0800 145 6789 or go to bt com producthelp 6 Quick set up guide E Charge Place the handset on the base and leave to charge for 24 hours Set up Please set the time and date tostart using your telephone OK m ee 1 Important Charge the handset batteries for 24 hours or your phone might not work Volume BTE ORE Find gt If you need
38. play Calling Features and press Select Then choose the Calling Feature you want from the options below Call Diversion 2 Call Diversion is highlighted press Select 3 Press RAA or GH to highlight the diversion option you want All Calls When busy or Not answered and press Select 4 Press or Gi to display either Set up Cancel or Check status and press Select If you selected Set up you will need to enter the telephone number to divert to or press and select the number from your contacts then select Set up If you chose Cancel or Check status the service will be called follow the spoken instructions or listen for confirmation status BT Calling Features vI Call divert takes precedence over Call Guardian and so all calls will be diverted If you need some help call us on 0800 145 6789 or go to bt com producthelp 60 BT Calling Features Cancel Ringback 2 Press to highlight Cancel Ringback press Select 3 The service will be called and the display will show Cancelling Follow the spoken instructions or listen for confirmation status Call Waiting 2 Press until Call Waiting is highlighted press Select 3 Press or i to highlight either Turn on Turn off or Check status and press Select The service will be called Follow the spoken instructions or listen for confirmation status Reminder call 2 Press until Reminder Call is highlighted press Select 3 Press RAA or SEH to highlight either Set
39. pre stored These will include Your BT Product Helpline BT 118500 All handsets if you have more than two handsets registered and a list of the handsets registered to the base according to their default name number e g Handset 2 or 3 etc or name if you have stored one Edit a contact From the home screen press Gj Press aa or to scroll to the entry you want to edit and select Options Press GM to highlight Edit contact and press Select Edit the name by pressing RJ or EJ button to move cursor left or right and Clear to delete characters and use the keypad to enter new ones then press to move the cursor to edit any of the numbers you have stored using Clear to delete digits and re enter any new ones then select Save The display will show Contact saved Delete selected or all contacts From the home screen press a then select Options Press IJ until the name that you want to delete is highlighted and press Options If you need some help call us on 0800 145 6789 or go to bt com producthelp N ps U 4 fo W 32 Contacts 3 Scroll ER to Delete and press Select 4 The Contacts list is displayed with the name that you want to delete highlighted andav 5 If you want to delete more than one contact at once you can then press or or R or J to highlight each contact that you want to delete and press OK 6 Once you have selected all of the contacts that you want to delete press Options
40. r machine to answer before the voicemail service Therefore the answer delay should be less than on your voicemail service For BT 1571 do not set the answer delay to more than 5 rings Set the maximum message length Select Menu Answer Phone is displayed press Select Press until Settings is displayed press Select Press R to highlight Ans amp record and press Select Press gi to display Max msg length and then press or J to select the length you want and select Save Saved will be displayed Set the message alert on or off Select Menu Answer Phone is displayed press Select Press until Settings is displayed press Select Press R to highlight Ans amp record and press Select Press gj to display Message alert and then press QJ or J to select On or Off and select Save Saved will be displayed When the message alert is set to On the base will beep at regular intervals The default setting is On If you need some help call us on 0800 145 6789 or go to bt com producthelp 50 Answer machine BWN Call screening The default is call screening off Turn call screening on or off Select Menu Answer Phone is displayed press Select Press until Settings is displayed press Select Press RJ to highlight Call screening press Select Press Rj or J to display On or Off and select Save Saved will be displayed Using call screening When the phone rings wait for the answer
41. r phone 17 Base Play Volume Green light on button Adjust base ringer volume and Skip gt gt flashes when there speaker volume during voice Skip forward to start of next are new messages message playback message during playback Press to play messages Skip lt lt Delete Repeat current W XD During playback message Z fg L S f press to delete Press twice to skip to Cc Sy Piy message playing previous message ee In idle press to delete J all old messages Stop BTS ag Find zo Stop message during playback xN Press to locate handsets Green In use light Red charging light On when base is On when handset is Answer on off connected to power in base charging Turn answer Flashes when phone rings during a call and registration machine on off Red light on button is on when answer machine is on If you need some help call us on 0800 145 6789 or go to bt com producthelp BI Call Guardian The best way to stop unwanted calls is to know who s at the other end of the phone before you decide if you want to take it You need Caller Display This will help you get the most out of your BT Call Guardian You can get this from your phone service provider Your BT8500 has four Guardian modes that allow you to easily manage calls in different ways e Announce All calls not in your Contacts Allow or VIP list must say their name those on your Blocked list hear Call
42. ress JBM to highlight Remote access and press Select Press to highlight Change PIN and press Select You will be reminded that the access PIN is used for both remote access and call control Enter your old 4 digit PIN and select OK Enter the new 4 digit PIN select OK then enter the new PIN again and select OK The display will show New Access PIN saved If you need some help call us on 0800 145 6789 or go to bt com producthelp 52 Answer machine Turn remote access on or off You cannot turn Remote access On until you have set a remote access PIN The default setting is Off 1 Select Menu Answer Phone is displayed press Select 2 Press until Settings is displayed press Select 3 Press i to highlight Remote access and press Select 4 On Off is displayed press Select 5 Press jj or J to display On or Off and select Save Saved will be displayed If you forget to switch on your answer machine Remote Access must first be enabled to allow you to switch on the answer machine remotely 1 Call your number from another phone and let it ring After 20 rings the machine will switch on and answer your call 2 Press and enter your 4 digit remote access PIN when prompted You can play back your messages If you do not choose to switch your answer machine On it will switch off when the call is ended If you need some help call us on 0800 145 6789 or go to bt com producthelp Settings To
43. s to this number are being screened by BT Call Guardian the person you are calling is not accepting your call Please hang up e International All calls from International numbers must announce their name All other calls except those on your blocked list hear the message above and all other calls come straight through e Ans Phone All calls not in your Contacts Allowed or VIP list are sent straight to the Answer Phone including those on your Blocked list e Custom You choose how you d like to handle all of your calls In Announce mode default setting the BT8500 will filter all first time calls from numbers that are not yet saved in your Contacts or already on your allowed list By doing this you gradually build up these lists and your phone will know how to deal with the call the next time it comes in If you need some help call us on 0800 145 6789 or go to bt com producthelp nw BR WN BT Call Guardian 19 Record your announce message You can personalise the BT Call Guardian greeting by adding your name to the Announce message Select Menu scroll gil to Call Control and press Select or Follow the instructions to set your PIN or enter your PIN and select OK BT Call Guardian is highlighted press Select or Scroll to Announce msg press Select or Press Select or on Record name and follow the voice prompt and press Save If you are happy with your recording press How do you accept block or
44. some help call us on 0800 145 6789 or go to bt com producthelp Quick set up guide Connect the phone line cord After 24 hours plug the phone line cord into the phone wall socket If you ever need to remove the batteries simply slide open the battery compartment cover and ease out the batteries If you need some help call us on 0800 145 6789 or go to bt com producthelp 7 8 Quick set up guide E Follow the set up wizard Set the time and date 1 Select OK by pressing the Left option button under the screen The set up wizard will begin Set up Follow the prompts to complete the set Please set the up process time and date to start using our telephone Tip when prompted to select OK you can Bidens sade press the gx button in the centre of the keypad if you prefer 2 Use the keypad to enter the time using the 12 hour clock format e g for 3 32 pm you need to enter 03 32 3 Press press Ri or J to select AM or PM 4 Press enter the date in the format DD MM YYYY 5 Press Save Saved is displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp BT Call Guardian 6 Continue to read and follow the prompts 7 Press OK 8 Press OK unknown caller s names when you BT Call Guardian Your phone s set to announce answer So you OK You need to have a Caller Display service from your network provider to use all the features avai
45. steps for wallpaper contrast level and screensaver then select Save Handset name 2 Press RJ to highlight Handset name press Select 3 Edit the name by selecting Clear to delete the characters then enter the new name and select Save Call settings 2 Press RJ to highlight Call settings press Select 3 Press Bij or J to select On or Off for Auto answer then press gj to select On or Off for Auto end call Do the same steps for Auto join calls and First ring then select Save If you need some help call us on 0800 145 6789 or go to bt com producthelp Settings 55 To change any Base settings Firstly select Menu scroll RAA to display Settings and press Select Then choose the base setting you want to change from the options below W Base ringtone melody and volume Choose from five base ringtones The default is Melody 1 There are five base ringer volume levels plus Ringer Off The default is Level 3 Press to highlight Base settings press Select Ringing is highlighted press Select Press ij or J to select the ringtone melody then press IRJ to select the volume level you want and select Save PBX access code If you re connected to a switchboard you might need to enter an access code e g 9 before you dial a number Your BT8500 can store an access code which is automatically dialled before each number We cannot guarantee that all the BT8500 features will work when connected to a PB
46. still be dialled If set to Allowed the status of the other settings will manage which calls can be made The default for all Outgoing calls settings is Allowed If you need some help call us on 0800 145 6789 or go to bt com producthelp 40 Call control settings U a a 4 vI Assign VIPs You can set whether calls from VIPs will still be allowed to ring or not when the Do not disturb feature is turned on The default setting is Allowed If set to Not Allowed all calls will be presented silently If set to Allowed calls from VIPs will ring as normal Select Menu scroll 3 to Call control and press Select Enter the access PIN and select OK Press ij to highlight VIP list and press OK Read the prompt and select Info read the message and select Yes at the end Your contacts list will be displayed To assign contacts as VIP highlight the contact and press Select additional contacts if required by repeating above Select Options Add selected will be highlighted press Select and the selected entries will be added to your VIP list If you ve already added contacts to your VIP s the list will be displayed when you enter the VIP list menu You can then select Options to add further VIPs remove VIPs or assign a VIP ringtone If you need some help call us on 0800 145 6789 or go to bt com producthelp Call control settings 41 Change the access PIN 1 Select Menu scroll jj to Call control and press S
47. t was received If you have any old already listened to messages these will be played after your new messages During playback you have the following options ee or to adjust the playback volume to switch private playback through the handset to handsfree playback or J once to repeat the current message playing from the beginning or J twice within a second to skip back to the previous message or J once to skip forward to the next message v fa U L D z n Z lt Delete or EM to delete the current message playing At the end of playback you will hear End of messages and the same message will be displayed The answer phone icon on the home screen will be renumbered to take into account any deleted messages Delete a message or delete all old played messages 1 Select Menu Answer Phone is displayed press Select 2 View Messages will be displayed press Select A list of your answer phone messages will be displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp 44 Answer machine 3 Select Options and scroll J to highlight either Delete message or Delete all old msgs and press Select 4 Aconfirmation question will be displayed select Yes to confirm deletion Or No to cancel Save a number in the answer phone message list to your contacts 1 Select Menu Answer Phone is displayed press Select 2 View Messages will be displayed press Select Highlight t
48. tched on see page 37 Check your BT Call Guardian settings see page 18 Make sure the handset is registered to the base see page 65 If you need some help call us on 0800 145 6789 or go to bt com producthelp General information For information on safety instructions cleaning technical information or connecting to a switchboard please refer to the General Information section in the full user guide at bt com producthelp Guarantee Your BT8500 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT8500 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is required e The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights To
49. the entry is highlighted If you need some help call us on 0800 145 6789 or go to bt com producthelp Caller Display and the Calls list 36 Caller Display and the Calls list Missed call notification If an incoming call has been missed i e not answered the missed call icon will be displayed on the home screen with the number of missed calls displayed underneath it e g You can clear the notification by viewing the calls list on any handset registered to the base The icon will still be presented for missed calls in the calls list so you can differentiate between calls See Calls list indicators opposite Calls list indicators 4 outgoing call made EH incoming call received Wi missed call T3 caller left a voice message A blocked call Delete an entry in the Calls list or the whole list 1 Press or select Calls then if you want to delete just one entry press IR or EA to highlight the entry and select Options To delete the entire list simply select Options 2 Press i to display either Delete call or Delete all and press Select Call deleted will be displayed if you have deleted one entry if you chose to delete all then you will need to confirm by selecting Yes If you need some help call us on 0800 145 6789 or go to bt com producthelp Caller Display and the Calls list 37 Save a Calls list entry to your contacts Press or select Calls then press or RGR to highlight the entry you want and se
50. through even if they are already on your blocked list Select Menu scroll ji to Call Control and press Select or Call Guardian settings are PIN protected so follow the instructions to set your PIN or enter your PIN and select OK BT Call Guardian is highlighted press Select or If you need some help call us on 0800 145 6789 or go to bt com producthelp 22 BT Call Guardian vI Guardian settings is highlighted press Select or Press R or EJ to switch BT Call Guardian on off Select Save What happens when you allow a number caller Any numbers in your phone s Contacts are automatically allowed to come straight through to you to answer To block a contact see page 24 When you get an allowed call you ll see the caller s number if available with the call type below it on your phone s screen If you don t answer a call from an allowed number it will go through to your answer phone if it s on or eventually it will hang up if unanswered Remember if you ve allowed a contact all the numbers you have for a contact will also be allowed What happens to my VIP numbers These are always allowed to come through to you If you want BT Call Guardian to look after any of these numbers you ll need to remove them from your VIP list and then adjust your BT Call Guardian settings for that number If you need some help call us on 0800 145 6789 or go to bt com producthelp BT Call Guardian
51. up Cancel or Check status and press Select The service will be called Follow the spoken instructions or listen for confirmation status Anonymous Call Reject 2 Press until Anon Call Reject is highlighted press Select 3 Press RA or to highlight either Turn on Turn off or Check status and press Select The service will be called Follow the spoken instructions or listen for confirmation status If you need some help call us on 0800 145 6789 or go to bt com producthelp Text messaging Your BT8500 can send and receive text messages from participating networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and conditions for telephone service These can be found by visiting the bt com website at bt com terms There s no subscription charge other than the subscription to Caller Display A fee may be payable Visit bt com to find out how much it costs to send a text message the cost will depend on your call package All messages in the inbox and sent folders are synchronised across all handsets registered to the base Additions and deletions made on one handset are synchronised across all registered handsets Draft messages remain local to each handset To change any Text Messaging settings 1 Firstly select Menu scroll gj to display Text Messages and press Select Then choose what you want to do from the options below Text messaging Register to the te
52. want to add another contact Set up Set up complete Please read the quick start guide If you need some help call us on 0800 145 6789 or go to bt com producthelp Quick set up guide 13 3 Set up your additional handsets multi packs only 1 For additional handsets and chargers plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power 2 Activate the batteries as explained on page 5 If you set the time and date on the first handset then it will be shared with all other handsets in your multi pack once you activate the batteries and they have all synchronised 3 Place the handset on the charger to charge for 24 hours If you need some help call us on 0800 145 6789 or go to bt com producthelp 14 Getting to know your phone Finding your way around your phone Your BT8500 has an easy to use menu system When the handset is switched on and at the home screen Select Menu by pressing the Left option button to open the main menu Use the gg or button to scroll through the available menu options When the menu you want is displayed select by pressing the Left option button E or press Use the gg or button to scroll through the available sub menu options When the sub menu you want is highlighted select by pressing the Left option button WE or press Select the Back option if you want to return to the previous scree
53. xt messaging service To register follow these instructions 2 Press until Settings is highlighted press Select 3 Press until Re register is highlighted press Select Re register to receive text messages is displayed select Send A text message containing the word Register will be sent to the number 00000 and you ll get a confirmation message in return If you need some help call us on 0800 145 6789 or go to bt com producthelp 62 Text messaging UJ Send a text message When Write message is highlighted press Select Use the keypad to enter your message Select Options Send to will be highlighted To send the message press Select and enter the telephone number or press G select a number from your contacts and press Select then select Send To save the message in the drafts folder scroll to highlight Save and press Select To insert a symbol in your message scroll gj to highlight Insert symbol and press Select Use the navigation buttons to highlight the symbol you want then select Use To insert a template scroll gj to highlight Insert template and press Select Scroll to highlight the template you want then select Use To delete the message scroll R to highlight Delete message and press Select Delete message will be displayed select Yes Accessing the Inbox Drafts folder or Sent folder Press R to highlight either Inbox Drafts or Sent folder then press Select A list of the messages will b
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