Kodak i940M
Contents
1. Scan button Scanner cover Not active Card feeder Thick document switch A 61800 July 2013 Inside view Imaging E Separation guides 0 ENSE roller and cover Feed module and cover Rear view USB port Power port Serial number A 61800 July 2013 Setup 1 2 3 Install Connect Start Software Scanner Scanning 3 Install Software 1 Insert the Kodak ScanMate i940M Scanner for Macintosh computers Installation CD into the CD ROM drive NOTE If your computer does not have a CD ROM drive you can download this software and follow the instructions at www kodak com go i940forMac Double click on the CD icon A folder window will be displayed Double click on the Package icon Click Continue The Welcome screen will be displayed ovo Click Continue A 61800 July 2013 4 Select your language and click Continue A message will be displayed asking you to read and agree to the Software License Agreement Click Agree to continue 8 Click Install 9 If your computer is password protected you will be asked to enter your password then click Install Software The installation will start 10 When the installation is complete click Close 11 Close the Folder window and remove the Kodak ScanMate i940M Scanner for Macintosh computers Installation CD from the CD ROM drive A 61800 July 2013 5 2 Connect Scanner When the software has been installed make one2. rz Enable Document Feeder Card Position ADF only Left If desired change any of the settings displayed on this window A 61800 July 2013 21 Scanning using the Scan To icon If you want to use the Scan To icon open Presto PageManager and double click on the Scan To icon to display the Scan To icon on the menu bar NOTE When the Scan icon is on the menu bar you do not need to open the application BizCard Xpress or PageManager 1 Click on the Scan To icon to display scanning options X Select Source TWAIN w Scan to PageManager amp Scan to BizCard Xpress E Scan to Folder Scan to Mail ma Copy to Print Scan to OCR Scan to PDF B Scan to Google Docs Scan to Evernote Open Presto Scan Buttons Preferences Quit Click on Select Source TWAIN to display the Select Source window Click on KODAK Scanner i900 and click Select Click the Scan To icon and select the application option you want to use i e Scan to Mail Copy to Print etc A 61800 July 2013 22 Changing Scan default settings 1 Click the Scan To icon to open the menu 2 Select Open Presto Scan Buttons Preferences to open the Preferences window Presto Scan Buttons Preference sz an to PageManager Sean Settings Scan to Destination W Scan to Bi_rd Xpress M Hide Scanner Dialog Box Gg Scan to Folder E Select Profile Default a j amp Scan to Mail Ba Copy to Print Manage Profile Scan to OCR d Sca
3. continue with Step 3 3 Wipe the rollers from side to side 4 Reinstall the cleaned separation roller or install a new separation roller 5 Close the separation roller cover A 61800 July 2013 29 Cleaning or replacing the feed module IMPORTANT Before removing the feed module cover the tabs need to be in the lower position 1 Power on the scanner by opening the top cover 2 Open the scanner cover The feed module tires will rotate and lower the tabs A 61800 July 2013 30 3 Remove the feed module cover by squeezing the tabs on each side of the cover and lifting the cover out of place N SS Se ELE ES x if MS NOTE It may be necessary to place your finger in the opening underneath the scanner cover and push up on the module to release it from its position A 61800 July 2013 If the feed module tires are worn and there is a degradation of feeder performance replace the feed module and go to Step 6 If the feed module tires need to be cleaned continue with Step 5 5 Wipe the rollers from side to side 6 Reinstall the cleaned feed module or install a new feed module 7 Reinstall the feed module cover and close the scanner cover A 61800 July 2013 32 Cleaning the imaging guides 1 Open the top cover and open the scanner cover 2 Remove dust and debris from the front and rear imaging guides by using a Staticide wipe or a small brush Be careful not to scratch the glass
4. 2011 W Photo Booth Ci Capture amp Presto BizCard Xpress v Presto PageManager 9 26 D nocomenis Execute plist Y SEARCH FOR PageManager 9 26 eem 1 Today Presto Scan Buttons A 61800 July 2013 12 Scanning applications The following scanning applications are included with the ScanMate i940M Scanner NewSoft Presto PageManager Kodak provides NewSoft Presto PageManager which allows you to quickly and easily perform common scanning tasks such as scan and share incoming client correspondence with a co worker in a branch office create a searchable PDF of a printed report e scan and print fax an invoice Scan a photo to add to a presentation NewSoft Presto BizCard Xpress Kodak provides NewSoft Presto BizCard Xpress which allows you to quickly and easily convert the contact information from business cards into a searchable digital database that can be easily synchronized between computers notebooks PDAs and PIMs A 61800 July 2013 18 Icons These icons are located on the menu bar when you launch NewSoft Presto PageManager NewSoft Presto BizCard Xpress or both applications They can also be made readily available by placing them on the DOCK of your computer Use this icon to launch NewSoft Presto PageManager B Use this icon to scan an image when using NewSoft Presto PageManager Acquire Use this icon to scan an image when using NewSoft Presto BizCard Xpress
5. IMPORTANT Staticide wipes contain isopropanol which can cause eye irritation and dry skin Wash your hands with soap and water after performing maintenance procedures Hefer to the MSDS for more information Imaging guides 3 Wipe the front and rear imaging guides again with an almost dry Staticide wipe to remove any streaks 4 When finished close the scanner cover and reconnect the power A 61800 July 2013 33 Supplies and consumables Contact your scanner supplier to order supplies or go to www scannerstore kodak com Feed Module Assembly 846 7839 Separation Module Assembly 177 5246 Kodak Digital Science Roller Cleaning Pads 853 5981 Kodak Digital Science Transport Cleaning Sheets 169 0783 Staticide wipes for Kodak Scanners 896 5519 NOTE Items and catalog numbers are subject to change A 61800 July 2013 34 Troubleshooting Problem solving Occasionally you may encounter a situation with your scanner where it may not function properly Use the chart below as a guide to check possible solutions to help you resolve the situation before calling Technical Support A document is Open the scanner cover jammed in the Remove any jammed document s from inside scanner the scanner Close the scanner cover and resume scanning Distorted images The feeder holds up to 20 documents in the input tray While scanning is taking place you cannot add documents to the feeder If you do add
6. feed easily if several documents feed at the same time or if streaks appear on your images it is time to clean your scanner The section entitled Supplies and consumables later in this chapter provides a listing of the supplies required to clean your scanner IMPORTANT Use only cleaners such as those provided through Kodak Parts Services Do not use household cleaners Do not use air liquid or gas spray cleaners Allow surfaces to cool to ambient temperature before use Do not use cleaners on hot surfaces Use adequate ventilation Do not use cleaners in confined areas 1 Disconnect the power from the scanner before performing cleaning procedures 2 Open the top cover A 61800 July 2013 26 3 Open the scanner cover 4 With a roller cleaning pad wipe the three feed rollers from side to side Rotate the rollers to clean the entire surface Rollers IMPORTANT The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation Wash your hands with soap and water after performing maintenance procedures Refer to the MSDS for more information A 61800 July 2013 27 Cleaning or replacing the separation module 1 Release the separation roller cover 2 Remove the separation roller e lf the separation roller is worn and there is a degradation of feeder performance replace the separation roller and go to Step 4 A 61800 July 2013 28 e lf the separation roller needs to be cleaned
7. of the following power connections to the scanner Refer to the illustrations on the following pages for making proper connections Make sure the power outlet is located within 1 52 meters 5 feet of the scanner and is easily accessible You can use your scanner in one of the following ways Option 1 Using the AC power cable and USB data cable this connection is typically used when the scanner is used ina stationary location See the section entitled Optional connections for more information on Option 2 and Option 3 Option 2 Using the USB data cable this connection provides easy portability when using the scanner in different locations Option 3 Using the USB power cable and USB data cable when scanning thick documents or using resolutions higher than 300 dpi it is recommended that you use the USB power cable with the USB data cable These options will decrease the scanner throughput A 61800 July 2013 Option 1 Using the AC power cable and USB data cable 1 Select the appropriate AC plug adapter for your region from the supply of plug adapters packed with your scanner 2 Attach the correct plug adapter to the power supply and insert the power supply into the wall outlet 3 Plug the AC power cable into the power port on the scanner A 61800 July 2013 4 Attach the USB data cable to the scanner USB port located on the back of the scanner 5 Attach the other end of the USB data cable to t
8. solving 1 0 2 0 ett ee 35 LED error cod S 0 0 0 eee 39 Contacting Service 40 Appendix A Specifications lllllllsllssssn A 1 System requirements 0 00 eee eee A 3 Appendix B Warranty 0 0 0 0 cee eee B 1 Overview The Kodak ScanMate i940M Scanner for Macintosh computers is a desktop duplex color scanner that scans two sides of a document in a single pass at up to 20 pages per minute The scanner can accommodate documents up to 21 6 x 165 1 cm 8 5 x 60 inches using the 20 sheet automatic document feeder when your computer is configured with adequate memory The Kodak ScanMate i940M Scanner comes complete with NewSoft Presto PageManager and NewSoft Presto BizCard Xpress which offers organizational collaboration and scanning capabilities NOTE The Scroll button and Scan button on the scanner are not functional These functions are performed by NewSoft Presto PageManager and NewSoft Presto BizCard Xpress without having to use the scanner What s in the box Kodak ScanMate i940M Scanner USB power cable e USB 2 0 data cable e AC power cable AC plug adapters Installation CD and documentation which includes NewSoft Presto PageManager and NewSoft Presto BizCard Xpress A 61800 July 2013 1 Scanner components Front view Card feeder tray Input tray extender Input tray Top cover Side guide Side guide Status window Scroll button Not active
9. website at www Kodak com go docimaging On Site Service will be provided between the hours of 8 a m and 5 p m local time Monday through Friday excluding Kodak holidays AUR AUR may be one of the easiest and most comprehensive service offerings in the industry In the unlikely event of a product defect for eligible purchasers of certain Kodak Scanners Kodak will replace that product within two business days A 61800 July 2013 B 7 The AUR provides advance replacement on specific failed or broken Kodak Scanner To be eligible to take advantage of the AUR the eligible purchaser must obtain an RMA number sign an Advance Replacement Agreement and provide a credit card deposit to secure the replacement product The RMA number should be kept in the event that the status of the replacement product needs to be checked The eligible purchaser will be asked for the address where the replacement product is to be shipped The eligible purchaser will also be faxed packing and shipping instructions for the malfunctioning product The eligible purchaser will then receive a replacement product within 2 business days after the service call initiation and Kodak s receipt of the signed agreement The malfunctioning product must be received by Kodak within ten 10 days of the end user s receipt of the replacement product or the end user s credit card will be charged the list price of the replacement product Shipment of replacement Imaging Product will be
10. A 61800 July 2013 14 You can use the Scan To icon to scan to NewSoft Presto e PageManager or NewSoft Presto BizCard Xpress HELPFUL HINT The Scan To icon allows you to easily scan When using this icon for the first time e Launch it from the LAUNCH PAD Click the Scan To icon on the menu bar and select Open Presto Scan Buttons Preferences amp lt TueFeb 12 8 24 28 AM X Select Source TWAIN w Scan to PageManager amp Scan to BizCard Xpress C3 Scan to Folder O Scan to Mail ea Copy to Print Scan to OCR Scan to PDF a Scan to Google Docs Scan to Evernote Open Presto Scan Buttons Preferences A 61800 July 2013 15 The Presto Scan Buttons Preference screen will be dis played pa Scan to PageManager Scan Settings Scan to Destination Scan to Bi rd Xpress 3 ES Z Hide Scanner Dialog Box iy Scan to Folder Select Profile Default San to Mail di Copy to Print WPerfect Manage Profile Scan to OCR Ws Scan to POF Document Type Text with Graphics fi Sean to Googie Docs Scan Mode Black and White Bf Scan to Evernote Resolution 200 x 200 Scan Size Scanner automatically detects scan size M Start Presto Scan Buttons when the system starts Apply Cancel OK Check Start Presto Scan Buttons when the system starts checkbox and click Apply The Scan To icon will automatically be located in the top menu bar of your computer A 61800 July 2013 16 M
11. Kodak ScanMate i940M Scanner for MACINTOSH Computers User s Guide E Table of Contents OVerVieW iuris ioa xc Geshe de RA eg e Rebel Rob ace a fen 1 Whats inthe DOx i sm ERR EMO ka RE 1 Scanner components 0 00 e eee elle 2 Setup 2s sere e a eat ere hell raa S dul 4 1 Install Software lille 4 2 Connect Scanner 0 00 teens 6 Turning on off the scanner 0 00 eee eee 9 Getting your documents ready to scan 000055 10 3 SCANNING fino tie ee ea ueber eRe eds 11 Getting your scanner ready 000 cece eee eee 11 Scanning applications 0 0 0 0 0 ce eee 13 IGONS s odo ses Perabo tlie ered abe tace eS eR a ae a d 14 Making your first scan with Presto PageManager 17 Changing Presto PageManager default scan settings 18 Scanning cards with NewSoft Presto BizCard 19 Changing Presto BizCard default scan settings 21 Scanning using the Scan To icon 0000 e eee ee 22 Changing Scan default settings 00 cee eee 23 Optional connections 0 0 0 0 cece 24 Maintenance obstat Res elite a ins leget eres a 26 Cleaning or replacing the separation module 28 Cleaning or replacing the feed module 005 30 Cleaning the imaging guides liliis else 33 Supplies and consumables 0000 c eee eens 34 Troubleshooting 0 cece eae 35 Problem
12. aking your first scan with Presto PageManager 1 Insert a standard size document into the input tray Be sure the front side of the document is positioned against the input tray and the top of the document is inserted into the input tray first 2 Using the Scan To icon select Scan To PageManager When the document has finished scanning the image s will be displayed on the Presto PageManager View window A 61800 July 2013 17 Changing Presto PageManager default scan settings 1 Click File gt Scan Settings to display the Default Scan Options window Scan Settings Prefix Name Sean Prefix Number 000 Save As Type JPEG m Quality ur Least Best IM Hide Scanner Dialog Box Select Profile Color Perfect Page Document B Manage Profile Document Type Text with Graphics Save As Color Resolution 200 x 200 Scan Size Scanner automatically detects scan size Put Scanned Images Into 9 My PageManager The active folder Cance OK 2 f desired change any of the settings on this window or click Manage Profile to display the Setting Shortcuts where you can make any additional changes i e resolution See the Scanning Setup Guide for Macintosh Computers for a description of these scan settings A 61800 July 2013 18 Scanning cards with NewSoft Presto BizCard Xpress 1 Place the card in the card feeder tray NOTE If you are scanning a thick card or credit card slide the card feeder thick document switch to
13. al requirements Scanner Dimensions AC Adapter DC 12V 1 5A or USB power Height 157 mm 6 18 in with tray fully extended 80 4 mm 3 17 in with tray closed Width 289 mm 11 38 in Depth 307 mm 12 09 in with tray fully extended 109 mm 4 29 in with tray closed Scanner Weight 1 3 kg 2 86 Ibs Host Connection USB 2 0 Consumption Operating 10 C to 35 C 50F to 95 F Temperature Humidity 10 to 85 RH Environmental Energy Star qualified scanners Factors Power Off mode lt 1 0 watts Running lt 15 watts Energy Star lt 4 3 W base limit Acoustic Noise Sound Power level Operating less than 58 dB Off mode less than 46 dB Bundled software TWAIN Datasource WIA NewSoft Presto BizCard Xpress NewSoft Presto PageManager A 61800 July 2013 A 2 System requirements Following is the minimum recommended system configuration to run Kodak ScanMate i940M Scanner for Macintosh computers Recommended processor and memory Core Duo 2 1 GHz processor 2 GB of RAM with USB 2 0 connection Supported operating systems 10 6 Leopard 10 7 Snow Leopard 10 8 Mountain Lion A 61800 July 2013 A 3 Appendix B Warranty Congratulations on the purchase of a Kodak Scanner Kodak Scanners are designed to provide end users with the highest performance and reliability All Kodak Scanners are covered by the following Limited Warranty Limited warra
14. documents your images may be distorted Image has If your images have clipped corners the skew clipped corners angle was too large for the scanner to handle Be sure documents are placed in the input tray with the edges aligned and the side guides positioned correctly to accommodate the size documents you are feeding to avoid large skew angles A 61800 July 2013 35 Scanner will not Make sure that scan feed the power cord is plugged securely into the back documents of scanner and the wall outlet the green LED on the scanner is lit the wall outlet is not defective call a licensed electrician the computer was restarted after installing the software document s is making contact with the feed rollers the scanner is properly connected The scanner will not work if only the USB 2 0 power cable is connected Image quality is Clean the scanner See the procedures in the poor or has Maintenance chapter decreased Roller marks Clean the rollers See the procedures in the appear on the Maintenance chapter document after scanning A 61800 July 2013 36 Documents are Make sure that jamming or the input tray and side guides are adjusted for the multiple width and length of the documents you are documents are scanning feeding e the thick document switch is in the correct position The switch should be moved to the right when scanning thick documents and to the lef
15. he proper USB port on your laptop or desktop computer A 61800 July 2013 8 Turning on off the scanner Toturn the scanner on open the top cover When you turn on the scanner the green indicator on the front of the scanner will flash as the scanner goes through a series of self tests When the green light is steady the scanner is ready Do not disconnect the AC power cord while the cover is open To turn the scanner off close the top cover It is recommended that you keep the top cover closed when the scanner is not in use By default if the scanner is on and left idle for more than 60 minutes after the scanner goes into Energy Star mode the scanner will power off To power the scanner back on close the cover and then open the cover A 61800 July 2013 9 Power Saver mode by default after 15 minutes of inactivity the scanner will automatically enter into Power Saver mode To activate the scanner from Power Saver mode press the Up arrow or close the cover then open the cover Getting your documents ready to scan Standard paper size documents feed easily through the scanner When organizing documents for scanning stack the documents so the lead edges are aligned and centered in the input tray This allows the feeder to introduce documents into the scanner one at a time Remove all staples and paper clips before scanning Staples and paper clips on documents may damage the scanner and documents All inks and correc
16. he shipping restraint installed before it is shipped When the original packaging is not available contact Kodak s Response Center at 800 822 1414 for ordering information Eligible purchasers seeking services for Kodak Scanners must obtain a Return Material Authorization number RMA by calling 800 822 1414 and within ten 10 business days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at the end user s own expense and risk The Return Material Authorization Number RMA must be clearly marked on the outside of the box to ensure proper receipt and credit of the defective product Upon receipt of the product the repair center will repair product within ten 10 business days The repaired product will be shipped back two day express mail at no expense to the eligible purchaser A 61800 July 2013 B 9 Important restrictions Eligibility The Advance Exchange Program and the Depot Service are available to eligible purchasers in the fifty 50 United States and On Site Service is available in the contiguous forty eight 48 states and in certain areas of Alaska and Hawaii for products purchased from authorized distributors of Kodak The Kodak Scanner will be ineligible for any service under warranty if the product falls under any of Kodak s then current Warranty Exclusions including a purchaser s failure to return defective products to Kodak in compliance with Kodak s then c
17. made at Kodak s expense and choice of freight carrier Shipments not made under Kodak s directions and choice of freight carrier may void the Limited Warranty Before the product is returned to Kodak be sure to remove all options and accessories which include power cord documentation etc that are not covered by the Limited Warranty The box and packaging in which the replacement product was shipped must be used to return the malfunctioning product If the malfunctioning product is not returned in the box and packaging in which the replacement product was shipped the Limited Warranty may be voided The Return Material Authorization Number RMA must be clearly marked on the outside of the box to ensure proper receipt and credit of the defective product A 61800 July 2013 B 8 Depot service If the Kodak Scanner is not eligible for Advance Exchange or On Site Service an eligible purchaser may utilize our Depot Repair Service The eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center Product must be shipped at the eligible purchaser s risk and expense to the repair center Before the product is returned to the repair center be sure to remove all options and accessories which include power cord documentation etc not covered by the Limited Warranty All products should be returned to Kodak in the original shipping container or in a recommended packing box The Kodak Scanner must have t
18. ment jam Open the scanner cover and clear the paper jam A 61800 July 2013 39 Contacting Service 1 Visit www Kodak com go scanners to obtain the current phone number for your country 2 When calling please have the following information ready Adescription of your problem The scanner model and serial number located on the back of the scanner Computer configuration Software application you are using A 61800 July 2013 40 Appendix A Specifications This appendix provides scanner specifications and system requirements Scanner Type Speed Duplex color scanner with an automatic document feeder Scanning Speeds B W grayscale 9 200 dpi 20 ppm 40 ipm AC power Color 200 dpi 15 ppm 30 ipm AC power BW grayscale color 200 dpi 8 ppm 16 ipm USB power Scanning Technology Contact Image Sensor CIS x 2 Grayscale output bit depth is 8 Color capture bit depth is 24 Color output bit depth is 24 Scan Resolutions File Format Output 100 150 200 240 250 300 400 600 and 1200 dpi BMP TIFF JPEG RTF Searchable PDF PDF Acceptable Paper Weight 4 9 to 398 g m 10 7 to 220 Ibs Maximum document size 21 6 x 152 4 cm 8 5 x 60 in Minimum 8 0 x 5 2 cm 3 15 x 2 05 in document size ADF Capacity 20 sheets Recommended 500 Daily Volume A 61800 July 2013 A 1 Light source 3 color LED R G B Electric
19. n to POF Document Type Text with Graphics h Scan to Google Docs Save as Black and White Bf Scan to Evernote Resolution 200 x 200 Scan Size Scanner automatically detects scan size o Start Presto Scan Buttons when the system starts Apply ont 3 If desired change any of the settings on this window or click Manage Profile to display the Setting Shortcuts where you can make any additional changes i e resolution See the Scanning Setup Guide for Macintosh Computers for a description of these scan settings A 61800 July 2013 23 Optional connections Option 2 Using the USB data cable 1 Attach the USB data cable to the scanner USB port located on the back of the scanner 2 Attach the other end of the USB data cable to the proper USB port on your laptop or desktop computer A 61800 July 2013 24 Option 3 Using the USB power cable and USB data cable 1 2 Plug the USB power cable into the power port on the scanner Attach the other end of the USB power cable to the proper USB port on your laptop or desktop computer Attach the USB data cable to the scanner USB port located on the back of the scanner Attach the other end of the USB data cable to the proper USB port on your laptop or desktop computer A 61800 July 2013 25 Maintenance This section provides procedures for cleaning the scanner and replacing consumables Your scanner needs to be cleaned periodically If your documents do not
20. ng Guidelines including failure to replace the shipping restraint prior to shipping or by a failure to remove the shipping restraint prior to use b resulting from the user s installation system integration programming re installation of user operating systems or applications software systems engineering relocation reconstruction of data or removal of the product or any component including breakage of a connector cover glass pins or seal c from service modification or repair not performed by Kodak or a service provider authorized by Kodak or by tampering use of counterfeit or other non Kodak components assemblies accessories or modules d by misuse unreasonable handling or maintenance mistreatment operator error failure to provide proper supervision or maintenance including use of cleaning products or other accessories not approved by Kodak or use in contravention of recommended procedures or specifications e by environmental conditions such as excessive heat or other unsuitable physical operating environment corrosion staining electrical work external to the product or failure to provide electro static discharge ESD protection f by failure to install firmware updates or releases available for the product and g by such other supplemental exclusions published from time to time online at www Kodak com go disupport or by calling 800 822 1414 Kodak provides no Limited Warranty for products purchased from count
21. nty for Kodak Scanners Eastman Kodak Company provides the following Limited Warranty on Kodak Scanners excluding spare parts and consumables distributed by Kodak or through Kodak s authorized distribution channels Kodak warrants that a Kodak Scanner from the time of sale through the Limited Warranty period applicable to the Product will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the particular Kodak Scanner All Kodak Scanners are subject to the Warranty Exclusions described below A Kodak Scanner found to be defective or which does not conform to the product specifications will be repaired or replaced with new or refurbished product at Kodak s option Purchasers may determine the applicable Limited Warranty period for the Kodak Scanners purchased by calling 800 822 1414 or by visiting www Kodak com go disupport or by reviewing the Limited Warranty Summary Card enclosed with the Kodak Scanner Proof of purchase is required to demonstrate eligibility for warranty service A 61800 July 2013 B 1 Warranty exclusions Kodak s Limited Warranty does not apply to a Kodak Scanner that has been subjected to physical damage after purchase caused for example by casualty accident acts of God or transportation including a by a failure to properly package and ship the Scanner back to Kodak for warranty service in accordance with Kodak s then current Packaging and Shippi
22. ost of the technical questions the end user might have regarding proper installation operation and maintenance of the product However should additional technical support be required you may visit our website at www Kodak com go disupport or contact Kodak s Response Center 800 822 1414 A 61800 July 2013 B 3 The Response Center is available Monday Friday excluding Kodak holidays 8 a m to 5 p m EST Before placing the call the eligible purchaser should have the Kodak Scanner model number part number serial number and proof of purchase available The eligible purchaser should also be prepared to provide a description of the problem Response Center personnel will assist the end user in resolving the problem over the phone The end user may be asked to run some simple self diagnostic tests and report the resulting status and error code messages This will assist the Response Center in determining if the problem is the Kodak Scanner or another component and if the problem can be resolved over the phone If the Response Center determines a hardware problem exists that is covered either under the Limited Warranty or a purchased Maintenance Agreement a Return Material Authorization Number RMA will be assigned as needed a service request will be initiated and repair or replacement procedures will follow A 61800 July 2013 B 4 Packaging and shipping guidelines Purchaser must ship all warranty returns in a method that guaran
23. ries other than the United States Purchasers of products from foreign distribution channels must seek warranty coverage if any through the original source of purchase A 61800 July 2013 B 2 Kodak provides no Limited Warranty for products that are purchased as part of a third party manufacturer s product computer system or other electronic device Any warranty for these products is provided by the OEM Original Equipment Manufacturer as part of that manufacturer s product or system The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty 30 days whichever is longer Installation Warning and Disclaimer KODAK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE SALE INSTALLATION USE SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT REGARDLESS OF THE CAUSE SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE INCLUDE BUT ARE NOT LIMITED TO LOSS OF REVENUE OR PROFIT LOSS OF DATA DOWNTIME COSTS LOSS OF USE OF THE PRODUCT COST OF ANY SUBSTITUTE PRODUCT FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES If there is any conflict between other sections of this appendix and the Limited Warranty the terms of the Limited Warranty prevail How to obtain limited warranty service Kodak Scanners are supplied with information on unpacking setup installation and operation Careful reading of the User s Guide will answer m
24. t when scanning normal documents all documents meet the specifications for size weight and type See Appendix A Specifications for more information the scanner is clean No images are Documents should only be inserted in the feeder being displayed after the scanner is powered up and ready If you are scanning one side of a document be sure the side you want to scan is placed toward the feed tray not facing you For more information see the section entitled Getting your documents ready to scan A 61800 July 2013 37 Scanner is Your computer may not meet the minimum running slow requirements for the scanner The scanner is rated and designed to operate with USB 2 0 but will function with USB 1 1 If you are using a USB 1 1 connection update your connection to USB 2 0 A 61800 July 2013 38 LED error codes Following is a listing of the error codes that may be displayed in the Status window When an error occurs the red indicator will blink and a number is displayed in the Status window U6 Scanner cover is Close the scanner cover open E4 Scanner error Turn the scanner off then on again Restart the scanning application and try again If the problem persists contact Technical Support E5 Scanner time out Check USB cable then turn off the scanner and turn it back on again U8 Misfeed detected The scanner has detected a multifeed document U9 Docu
25. tees full protection of the product from shipping damage Failure to do so will void the Kodak Scanner warranty Kodak advises the purchaser to keep the original box and packing materials for storing or shipping Kodak is not responsible for issues related to shipping damage The purchaser must return only the Kodak Scanner Prior to shipment purchaser must remove and retain all add on items i e adapters cables software manuals etc Kodak accepts no responsibility for these items and they will not be returned with the repaired or replacement Kodak Scanner All products should be returned to Kodak in the original shipping container or an authorized packaging box for the units being returned Purchaser must install the shipping restraint before the Kodak Scanner is shipped When the original packaging is not available contact Kodak s Response Center at 800 822 1414 for part numbers and replacement packaging ordering information Return procedure Eligible purchasers seeking services for Kodak Scanners covered under this Limited Warranty must obtain a Return Material Authorization number RMA by calling 800 822 1414 and within ten 10 business days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at the end user s own expense and risk in compliance with Kodak s current Packaging and Shipping Guidelines Any defective products or parts replaced by Kodak become the propert
26. the right see Scanner Components Front view in the Overview section for the location of this switch 2 f you are using Presto BizCard Xpress for the first time launch Presto BizCard Xpress from the Presto BizCard Xpress Introduction screen and click the Launch BizCard Xpress at system startup checkbox BB Show starwp screen when BizCard Xpress launched T Launch BizCard Xpress at system startup A 61800 July 2013 19 When the application is launched the BizCard Xpress application icon will be displayed in the menu bar 3 Click the BizCard Xpress icon on the menu bar and select Select Source Select KODAK Scanner i900 and click Select 5 Click the BizCard Xpress icon and select Acquire Business Card from the drop down menu The card will scan and be displayed in the Edit Card window If the image s is acceptable click Transfer or Transfer All If the image s is not acceptable click Discard or Discard All A 61800 July 2013 20 Changing Presto BizCard Xpress default scan settings 1 3 Click the BizCard Xpress application icon and select Preferences The Preferences window will be displayed Click the Scan icon to display the scanning options BOF Preferences a 7 4 O Genel Scan Afivanced Scan 9 Quick scan Suppress TWAIN Scan with TWAIN user interface Resolution 300 Image Type Color ES Brightness 0 Contrast O 0 Width 2 20 Height 3 60 Unit inch ES
27. tion fluids on the paper must be dry before scanning is started Be sure the front side of the document is positioned against the input tray and the top of the document is inserted into the input tray first If you are scanning thick documents i e card stock etc using the input tray move the card feeder thick document switch to the right until it snaps into place The switch should be pushed to the left when scanning normal weight documents If you are scanning credit cards ID cards thick cards etc place the card s in the card feeder tray and move the card feeder thick document switch to the right until it snaps into place When scanning business cards the card feeder thick document Switch should be pushed to the left A 61800 July 2013 10 3 Scanning Getting your scanner ready to scan 1 Be sure the scanner is on and ready to scan green indicator light is on and constant 2 Pull out the document extender on the input tray 3 Adjust the side guides by sliding them in or out to accommodate the size of the documents you are scanning A 61800 July 2013 11 4 In Applications click on the Presto PageManager folder and then open the PageManager application eoo G3 Applications y re nisus Font Book e Front Row Ei iDisk ff ical Lj PATE iChat Y SHARED amp Image Capture blane2 iSync iTunes i amp Mail ACES amp Microsoft Messenger Dados gt BB Microsoft Office
28. urrent Packaging and Shipping Guidelines Persons are only considered eligible purchasers or end users if they originally purchased the Kodak Scanner for their own personal or business use and not for resale Consumables Consumables are items that wear out under normal use and must be replaced by the end user as needed Consumables supplies other expendable items and those items identified as being the user s responsibility in the User s Guide are not covered under the Limited Warranty If any of the above excluded parts or services are required they may be available through an authorized service provider at their hourly rates and at terms then in effect Any defective products or parts replaced by Kodak become the property of Kodak Contacting Kodak For Information on Kodak Scanners www Kodak com go docimaging ForU S Service Repair and Technical Assistance by Telephone 5 a m to 5 p m Monday Friday 800 822 1414 excluding Kodak holidays For Technical Documentation and FAQ s available 24 hours a day www Kodak com go disupport A 61800 July 2013 B 10 Kodak Alaris Inc 2400 Mount Read Blvd Rochester NY 14615 2013 Kodak Alaris Inc All rights reserved TM ScanMate The Kodak trademark and trade dress are used under license from Eastman Kodak Company UAR 5K2678A
29. vice Methods applicable to the particular Kodak Scanner If the Limited Warranty Registration card or Limited Warranty Summary card cannot be located additional information may be obtained about the product including updated warranty and service program information and restrictions online at www Kodak com go disupport or by phone at 800 822 1414 A 61800 July 2013 B 6 To avoid service delays Kodak urges end users to complete and return the enclosed Limited Warranty Registration Card at the first opportunity If you cannot locate the Limited Warranty Registration card you may register online at www Kodak com go disupport or by phone at 800 822 1414 Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner Kodak is committed to providing its customers with quality performance reliability and service under the Limited Warranty On site service For the selected Kodak Scanner and after the Response Center verifies a hardware problem a service call will be opened and logged An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located within the contiguous forty eight 48 United States in certain areas of Alaska and Hawaii and if there are no security safety or physical requirements that would restrict the Field Engineer s access to the scanner For additional information on service areas please visit our
30. y of Kodak A 61800 July 2013 B 5 Customer responsibility BY REQUESTING SERVICE THE ELIGIBLE PURCHASER ACKNOWLEDGES THE TERMS OF THE LIMITED WARRANTY INCLUDING THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS PRIOR TO SEEKING SERVICE THE END USER MUST BACK UP ANY DATA OR FILES THAT MAY BECOME DAMAGED OR LOST KODAK IS WITHOUT LIMITATION NOT RESPONSIBLE FOR LOST OR DAMAGED DATA OR FILES Warranty Service descriptions Eastman Kodak Company Kodak offers a range of service programs to support its Limited Warranty and to assist with the use and care of the Kodak Scanner Service Methods A Kodak Scanner represents an important investment Kodak Scanners provide the productivity needed to stay competitive The sudden loss of this productivity even temporarily could seriously affect the ability to meet commitments Downtime can be very expensive not just in the cost of the repair but also in time lost To help alleviate these problems Kodak may use one of the service methods listed below depending upon product type in providing service under its Limited Warranty Included with selected Kodak Scanners is a Limited Warranty Registration card and a Limited Warranty Summary card The Limited Warranty Summary card is specific by model The Limited Warranty Summary card contains important warranty information including the model number and the Limited Warranty Refer to the Limited Warranty Summary card to determine the available Ser
Download Pdf Manuals
Related Search