Plantronics IP40
Contents
1. The IP40 is a simple yet robust IP based audio procesor for VoIP contact centers This groundbreaking IP solution provides outstanding voice quality and reduces desktop clutter and cost The IP40 plugs directly into the Ethernet so agents do not need an IP desk phone or softphone to make calls Unlike a softphone the IP40 guarantees audio quality because the voice path is independent of the PC IP40 Key Features e Compatible with Plantronics H series professional headsets Volume control Mute button including indicator LED e Cost savings Eliminates superfluous equipment such as IP phones or the need for expensive PC upgrades to support softphones e Reliable audio Allows Plantronics headsets to be directly ommi connected to the Ethernet and provide an always on media path for contact center agents e Less desktop clutter Boosts agent efficiency with fewer desktop distractions and a smaller footprint than an IP phone i Call Features e Beyond softphones Addresses the inconsistent performance of PC softphone technology e Effortless call controls Works with the leading contact center applications and provides frequently used call Call answer button including indicator LED All software is stored in flash memory Answer auto answer or manual answer option Mute button Hold invoked on disconnect of headset Message waiting indication flashing LED when message waiting Outbound call t2. g Broadsoft Talk event SDP RFC4566 SIP replaces header RFC3891 RTP RTCP RFC3550 RFC3551 MWI SIP Notify with LED indication Remote firmware update via file push or pull Remote configuration via file push or pull Web configuration option can be switched on or off VLAN 2010 Plantronics Inc All rights reserved Plantronics the logo design IP40 and Sound Innovation are trademarks or registered trademarks of Plantronics Inc All other trademarks are the property of their respective owners Published September 2010 CONTACT CENTER
3. o preconfigured number Hang up if allowed configurable option controls such as Answer End Hold and Mute right on the device e Plug and play installation e Warranty Two years for unsurpassed durability Backed by Plantronics global service and support External Interfaces The IP40 allows Plantronics headsets to be directly connected to the Ethernet Heada Pep AGENT Audio Specifications G 711 u law A law G 729 iLBC 30ms Silence suppression Send 20ms samples Echo cancellation Headset interface RJ22 connector Ethernet interfaces 2 Ethernet interface speed 10 100 DC power Connector DC barrel connector Power over Ethernet 802 3af PoE class 1 Answer key with integrated LED green red amber Mute key with integrated LED red Vol up Vol down keys All Plantronics H tops APPLICATION and provide an always on media path Supported Protocols IPv4 ICMP DHCP SNTP for contact center agents SIP For more information about the IP40 or other Plantronics products please visit our Web site at plantronics com Tel 866 544 4660 U S And Canada 831 458 7700 Outside U S Administration TN PLANTRONICS SOUND INNOVATION SIP RFC3261 SIP digest authentication RFC2617 SIP usage of DNS SRV and NAPTR lookups RFC 3263 SIP hold RFC 3264 SIP refer method RFC 3515 SIP refer event package RFC3265 as transferee or transfer target includin
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