HP 460884-001
Contents
1. Not shown LP Low profile Intel Core 2 Duo Processors with alcohol pad and thermal grease E8400 6 MB cache 3 00 GHz 466169 001 E8200 6 MB cache 2 67 GHz 466171 001 System Board E6750 4 MB cache 2 66 GHz 450791 001 E6550 4 MB cache 2 33 GHz 450694 001 Ss iy a A ale E4600 2 MB cache 2 40 GHz 462569 001 SW50 ra ES aw ee i E4500 2 MB cache 2 20 GHz 449452 001 P l hs 4 es i Ar A p e e a D P9 Intel Pentium Dual Core 2 Processors with alcohol pad and thermal grease P62 W i a t E2200 1 MB cache 2 20 GHz 465216 01 E2180 1 MB cache 2 00 GHz 457656 01 J9 eee J10 heen AU P63 Ss EN Mass Storage Devices not illustrated 169 lt A Diskette drive with bezel 431452 001 Media card reader 3 5 inch 407187 001 By m i 16X SATA DVD RW and CD RW drive with LightScribe 447310 001 J67 16X SATA DVD ROM drive 419496 001 j P5 48X CD RW DVD ROM combo drive 419497 001 p P 500 GB SATA hard drive 457909 001 Px 250 GB 7200 RPM SATA hard drive 8 MB cache 449980 001 DIMM 250 GB 7200 RPM SATA hard drive 8 MB cache 440747 001 men DIMM3 i P150 P24 160 GB 7200 RPM SATA hard a 8 MB cache 449979 001 160 GB 7200 RPM SATA hard drive 8 MB cache 440499 001 160 GB 10000 RPM SATA hard drive 16 MB cache 439995 001 System Board Connectors and Jumpers position of some untitled 80 GB 7200 RPM SATA hard drive 8 MB cache 449978 001 compon2. Allows you to enable disable SATA bus power management Thermal Allows you to control minimum permitted fan idle speed Advanced Power On Options Allows you to set POST mode QuickBoot FullBoot or FullBoot every 1 30 days POST messages Enable disable MEBx Setup prompt Enable disable or hidden displayed F9 prompt Enable disable F10 prompt Enable disable F11 prompt Enable disable F12 prompt Enable disable Factory Recovery Boot Support Enable disable Option ROM prompt Enable disable Remote wakeup boot source Remote server local hard drive After Power Loss Off on previous state POST Delay None 5 10 15 or 20 seconds Limit CPUID Maximum Value to 3 Execute Memory Test some models Restarts computer and executes POST memory test BIOS Power On Allows you to set the computer to turn on at a preset time Onboard Devices Allows you to set resources or disable onbrd system devices PCI Devices Lists installed PCI devices with their IRQ settings and allows you to reconfigure IRQ or disable devices PCI VGA Configuration Allows you to specify which VGA controller will be used when multiple video adapters are available Bus Options some models Allows you to enable disable PCI SERR Genera tion and PCI VGA palette snooping Device Options Allows you to set Printer Mode Bi Directional EPP amp ECP Output Only Num Lock state at power on off on S5 Wake
3. Set Time and Date Allows you to set system time and date Flash System ROM Allows you to select a drive containing a new BIOS Replicated Setup Save to Removable Media and restore from Removable Media Default Setup Save Current Settings as Default Restore Factory Settings as Default Apply Defaults and Exit Applies the selected default settings and clears any established passwords Ignore Changes and Exit Exits Setup without applying or saving any changes Save Changes and Exit Saves changes to system configuration or default set tings and exits Computer Setup Storage Device Configuration Lists all installed BIOS controlled storage devices The following options are available e Diskette Type Legacy Diskettes only 3 5 1 44 MB and 5 25 1 2 MB e Drive Emulation e Emulation Type ATAPI Zip drive hard disk legacy diskette CD ROM drive and ATAPI LS 120 drive e Multisector Transfers ATA disks only e Translation Mode ATA disks only e Translation Parameters ATA disks only e SATA Default Values Storage Options e Removable Media Boot e Legacy Diskette Write DPS Self Test Allows you to execute self tests on ATA hard drives Boot Order Allows you to specify boot order Shortcut to Temporarily Override Boot Order Setup Password Allows you to set and enable the setup Administrator pass word Security Power On Password Allows you to set and enable power on password Password
4. 001 9 Cables Front I O with USB Power switch cable assembly SATA HDD cable 18 inch straight end 1 angled end SATA cable 19 inch 2 straight ends SATA cable 17 inch 2 straight ends DMS 59 to dual VGA cable Not shown Keyboards not illustrated PS 2 Basic 435302 xxx USB Basic 435382 xxx USB SmartCard 435385 xxx Arabic 171 Kazakh Belgian 181 Korean Hangul BHCSY B41 LA Spanish Brazilian Portuguese 201 Norwegian Czech 221 Polish Danish 081 Portuguese Dutch 331 Romanian Estonian CA1 Russian Finnish 351 S Chinese French 051 Slovakian French Arabic DE1 Spanish French Canadian 121 Swedish German 041 Swiss Greek 151 Taiwanese Hebrew BB1 Thai Hungarian 211 Turkish F Icelandic DD1 Turkish Q International B31 U S Italian 061 U K Japanese 291 For 435385 Korean KD1 460885 001 460886 001 393958 001 391739 001 453317 001 463023 001 DF1 AD1 161 091 241 131 271 251 AA1 231 071 101 111 AB1 281 541 141 001 031 page 1 Standard and Optional Boards not illustrated Memory modules 512 MB PC2 6400 CL6 418952 001 1 GB PC2 6400 CL6 418951 001 2 GB PC2 6400 CL6 457624 001 Other boards Belkin 802 11a g WLAN adapter for use in the United States and most of the 391866 002 world Belkin 802 11a g WLAN adapter for use in the rest of the world 391866 001 ATI HD X2400 PCIEx16 DMS 59 and TV outputs 256MB graphics
5. CMOS button for 5 seconds 4 Replace the access panel external devices and reconnect the power cord 5 Turn on the computer You will receive POST error messages after clearing CMOS and rebooting advising you that configuration changes have occurred Use Computer Setup to reset any special system setups along with the date and time Common POST Error Messages Screen Message Description Recommended Action 219 ECC Memory Module Detected ECC Modules not supported on this Platform Recently added memory module s support ECC memory error correc tion If additional memory was recently added remove it to see if the prob lem remains 301 304 Keyboard error Keyboard failure Check keyboard connection or keys Check connector for bent of missing pins Replace keyboard If 304 pos sible system board problem 501 Display Adapter Failure Graphics display controller 1 Reseat graphics card 2 Clear CMOS 3 Check monitor connection 4 Replace graphics card 510 Flash Screen Image Corrupted Flash Screen image has errors Reflash the system ROM with the latest BIOS image 511 CPU CPUA or CPUB Fan not Detected CPU fan is not connected or may have malfunctioned 1 Reseat CPU fan Reseat fan cable 512 Chassis Rear Chassis or Front Chas sis Fan not Detected Chassis rear chassis or front chassis fan is not con nected or may have mal functioned 2 3 R
6. Options When any password exists allows you to lock legacy resources enable disable network server mode specify password requirement for warm boot and allows you to enable disable Setup Browse Mode Smart Cover some models Allows you to lock unlock cover lock and set status of cover removal sensor Device Security Enables disables all I O ports audio network controllers SMBus controller and embedded security devices Network Service Boot Enables disables boot from OS on a server System IDs Allows you to set Asset tag ownership tag Chassis serial number UUID and keyboard locale setting DriveLock Security Allows you to assign modify a hard drive password for added security System Security some models Allows you to enable disable Data Execution Prevention Virtualization Technology Virtualization Technology Directed I O Trusted Execution Technology Embedded Security Device Support OS management of Embedded Security Device through OS Virtual Appliance options Smart Card BIOS Password Support Setup Security Level Provides method to allow users limited access to change specified setup options without knowing Setup password Power OS Power Management Allows you to enable disable Runtime Power Manage ment Idle Power Savings ACPI S3 Hard Disk Reset ACPI S3 PS2 Mouse Wakeup USB Wake on Device Insertion some models Unique Sleep State Blink Rates Hardware Power Management
7. adapter 462477 001 nVidia Quadro NVS 290 256MB PCI E graphics adapter 456137 001 Broadcom NetXtreme GbE PCI E NIC FH 430654 001 56K modem Agere 2006 PCI Hi Speed FH 398661 001 nVidia GeForce 8400 GS 256 MB video card with DMS 59 and TV 461450 001 S Video outputs FH nVidia GeForce 8400 GS 256 MB video card with DMS 59 and TV 445743 001 S Video outputs LP Miscellaneous Parts Nvidia Quadro NVS290 256 MB PCIe graphics card 4608 15 001 DVI SDVO graphics card FH 398333 001 1 Second serial port LP 392414 001 HP FireWire IEEE 1394 PCI card 2 external 1 internal port FH 441448 001 Intel Pro 1000 PT Gigabit PCIe NIC FH 398754 001 f i ReadyBoost module 1 GB 462851 001 4 Heatsink with alcohol pad and factory applied thermal grease 460897 001 System boards with thermal grease alcohol pad and CPU socket cover System board 461536 001 System board tray 460881 001 System board for Russia only 462850 001 Printer port LP 465339 001 Intel Celeron Processors with alcohol pad and thermal grease Mouse PS2 optical 417966 001 430 512 KB cache 1 80 GHz 449165 001 420 512 KB cache 1 60 GHz 449164 001 Mouse USB laser 459821 001 Intel Celeron Dual Core Processors with alcohol pad and thermal grease Battery real time clock 153099 001 E1200 512 KB cache 1 60 GHz 468589 001 Internal speaker 392413 001 Intel Core 2 Quad Processors with alcohol pad and thermal grease Q6600 8 MB cache 2 40 GHz 452451 001
8. drive firmware patch that will fix an erroneous error message Determine if hard drive is giving correct error message Enter Computer Setup and run the Drive Protection System test under Storage gt DPS Self test 2 Apply hard drive firmware patch if applicable 3 Back up contents and replace hard drive 103 System Board Failure 6 DMA timers 1 Clear CMOS 2 Remove expansion boards 3 Replace system board 1796 SATA Cabling Error One or more SATA devices are improperly attached For optimal performance the SATA 0 and SATA 1 con nectors must be used before SATA 4 and SATA 5 Ensure SATA connectors are used in ascending order For one device use SATA 0 For two devices use SATA 0 and SATA 1 For three devices use SATA 0 SATA1 and SATA 4 162 System Options Not Set Configuration incorrect RTC battery may need to be replaced Run Computer Setup and check con figuration in Advanced gt Onboard Devices Reset date and time in Control Panel If problem persists replace RTC bat tery 163 Time amp Date Not Invalid time or date in con Reset the date and time under Con Set figuration memory trol RTC real time clock bat Panel Computer Setup can also be tery may need to be used If the problem persists 1797 SATA Drivelock is not supported in RAID mode Drivelock is enabled on one or more SATA hard drives and they cannot be accessed while t
9. Illustrated Parts amp Service Map HP Compaq dc5800 Microtower Business PC 2008 Hewlett Packard Development Company L P The information con tained herein is subject to change without notice HP shall not be liable for technical or editorial errors or omissions contained herein Intel Celeron if Core 2 Duo Core Quad and the Intel logo are trademarks or registered trade marks of the Intel Corporation and its subsidiaries in the U S and other coun invent tries Document Number 481403 001 Ist Edition February 2008 Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Drive Support T O Interfaces Spare Parts System Unit Access panel Front bezel Power supply 300W Power supply 300W 80 efficient 5 25 inch bezel blank Chassis Not shown dc5800 Illustrated Parts amp Service Map MT Chassis Intel Core 2 Duo Intel Core 2 Quad Pentium Celeron DDR2 SDRAM DIMMs PC2 6400 800 MHz non ECC 8 GB e 1 PClIe x16 e 2 PCle xl e IPCI Intel GMA 3100 integrated e 2 5 25 inch external bays e 1 3 5 inch external bay e 2 3 5 inch internal hard drive bays SATA 3 0 Gb s e 1 diskette drive or 1 media card reader Serial 2 1 optional optional parallel USB 2 0 8 RJ 45 audio in 2 audio out 2 PS 2 ports 2 VGA DVI D WM MI Nt 461859 001 460883 001 460879 001 460880 001 335937 001 not spared 481403
10. cally flash the ROM After a successful flash the system will either automatically restart or prompt the user to unplug the unit wait 5 seconds reattach the power cord and then press the power button 4 Remove the removable media used to upgrade the BIOS 5 Turn the power on to restart the computer NOTE BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is in an optical drive If BitLocker is enabled remove this CD before attempting to boot to Windows Vista Password Security Establishing a Setup password using computer setup 1 Turn on or restart the computer If you are in Windows click Start gt Shut Down gt Restart 2 As soon as the computer is turned on press F10 when the monitor light turns green to enter Computer Setup Press Enter to bypass the title screen if necessary If you do not press F10 when prompted a restart will be necessary 3 Select Security gt Setup Password and follow the instructions on the screen 4 Before exiting click File gt Save Changes and Exit Changing a Power on or Setup password Turn on or restart the computer If you are in Windows click Start gt Shut Down gt Restart 2 If you want to change the Setup password as soon as the computer is turned on press F10 when the monitor light turns green to enter Computer Setup Press Enter to bypass the title screen if necessary 3 If you want to change the Power On password when t
11. ents may vary in location 80 GB 7200 RPM SATA hard drive 8 MB cache 440754 001 aero cuaP ier ra Power buton LED 80 GB 10000 RPM SATA hard drive 16 MB cache 439994 001 J10 Quad stack USB P52 Second serial port J20 PCI slot 1 P53 Serial port connector J31 PCIe X1 slot 1 P6 Internal speaker J32 PCIe X1 slot 2 P60 SATAO J41 PCIe X16 P61 SATA1 J66 Keyboard P62 SATA4 J67 Mouse P63 SATA5 J69 VGA connector P8 CPU fan J78 Double stack audio connector P9 System fan P1 Main power SW50 Clear CMOS P10 Diskette drive XBT1 Real time clock battery P126 Parallel connector XMM1 DIMM 1 P150 Media reader XMM2 DIMM 2 P23 Front audio XMM3 DIMM 3 P24 Front USB XMM4 DIMM 4 P25 ReadyBoost XU1 Processor P3 CPU power dc5800 Illustrated Parts amp Service Map MT Chassis 48 1403 001 page 2 dc5800 Illustrated Parts amp Service Map MT Chassis Setup Utility Basic system information is maintained in the Setup Utility held in the system ROM accessed by pressing the F10 key when prompted on screen during the boot sequence Computer Setup Menu Heading Option Description File System Information Lists the following main system specifications e Product name e System BIOS e SKU number some models e Chassis serial number e Processor type speed stepping e Asset tracking number e Cache Size L1 L2 e ME firmware version e Memory size speed channels e ME management mode e Integrated MAC Address About Displays copyright notice
12. eplace CPU fan 1 Reseat chassis rear chassis or front chassis fan 2 Reseat fan cable 3 Replace chassis rear chassis or front chassis fan 514 CPU or Chassis Fan not Detected CPU or chassis fan is not connected or may have mal functioned 1 Reseat CPU of chassis fan 2 Reseat fan cable 3 Replace CPU or chassis fan 912 Computer Cover Has Been Removed Since Last System Startup Computer cover was removed since last system startup No action required 1151 Serial Port A Address Conflict Detected 1152 Serial Port B Address Conflict Detected 1155 Serial Port Address Conflict Detected e Both external and internal serial ports are assigned to COMI e Both external and internal serial ports are assigned to COM2 e Both external and internal serial ports are assigned to same IRQ 1 Remove any serial port expansion cards 2 Clear CMOS 3 Reconfigure card resources and or run Computer Setup or Windows utilities 101 Option ROM Error 1 System ROM checksum 1 Verify ROM reflash if required 2 Expansion board option 2 Remove suspected card reboot ROM checksum 3 If expansion board recently added remove to see if problem remains 4 Clear CMOS If message disappears may be problem with expansion card MN Replace system board 1720 SMART Hard Drive Detects Immi nent Failure Hard drive is about to fail Some hard drives have a hard
13. he key icon appears type your current password a slash or alternate delimiter character your new password another slash or alternate delimiter character and your new password again as shown current password new password new password NOTE Type the new password carefully since the characters do not appear on the screen 4 Press Enter The new password will take effect the next time the computer is restarted Deleting a Power on or Setup password 1 Turn on or restart the computer If you are in Windows click Start gt Shut Down gt Restart 2 To delete the Setup password as soon as the computer is turned on press F10 when the monitor light turns green to enter Computer Setup Press Enter to bypass the title screen if necessary 3 To delete the Power on password when the key icon appears type the current password followed by a slash or alternate delimiter character as shown currentpassword 4 Press Enter page 3 HP Insight Diagnostics The HP Insight Diagnostics utility allows you to view information about the hardware configu ration of the computer and perform hardware diagnostic tests on the subsystems of the com puter The utility simplifies the process of effectively identifying diagnosing and isolating hardware issues The Survey tab is displayed when you invoke HP Insight Diagnostics This tab shows the cur rent configuration of the computer From the Survey tab there is access to several ca
14. he system is config ured for RAID mode Either remove the Drivelocked SATA device or disable the Drive lock feature To disable the Drive lock feature enter Computer Setup change Storage gt Storage Options gt SATA Emulation to IDE and select File gt Save Changes and Exit Re enter Computer Setup and select Security gt Drivelock For each listed Drivelock capable SATA device ensure Drivelock is Disabled Lastly change Storage gt Storage Options gt SATA Emulation back to RAID and select File gt Save Changes and Exit 1801 Microcode Patch Error Processor not supported by ROM BIOS 1 Upgrade BIOS to proper version Change the processor replaced replace the RTC battery 163 Time amp Date Not CMOS jumper may not be Check for proper placement of the Set properly installed CMOS jumper if applicable 164 Memory Size Error Memory amount has Press the F1 key to save the memory changed since the last changes boot memory added or or removed 1 Run Setup F10 Incorrect memory configu 2 Make sure the memory module s ration are installed properly 3 If third party memory has been added test using HP only memory 4 Verify proper memory module type 2200 PMM Allocation Error during MEBx Download Invalid Electronic Serial Number Memory error during POST execution of the Manage ment Engine ME BIOS Extensions option ROM Electronic serial number is missi
15. n and System unable to power on LEDs are not flashing Boot Block Emergency Recovery Mode failure For example if a power failure were to occur during a BIOS upgrade the ROM flash would be incomplete This would render the system BIOS unusable The Boot Block is a flash protected section of the ROM that contains code that checks for a valid system BIOS image when the system is turned on e Ifthe system BIOS image is valid the system starts normally e Ifthe system BIOS image is not valid a failsafe Boot Block BIOS provides enough support to search removable media for BIOS image files If an appropriate BIOS image file is found it is automatically flashed into the ROM When an invalid system BIOS image is detected the system power LED will blink red 8 times one blink every second Simultaneously the speaker will beep 8 times If the portion of the system ROM containing the video option ROM image is not corrupt Boot Block Emergency Recovery Mode will be displayed on the screen To recover the system after it enters Boot Block Emergency Recovery Mode complete the following steps 1 Turn off the computer 2 Insert a flash drive or CD containing the BIOS image in the root directory The media must be formatted using the FAT12 FAT16 or FAT32 file system 3 Turn on the computer If no appropriate BIOS image is found you will be prompted to insert media containing a BIOS image file The system will automati
16. ng 2 1 Reboot the computer 2 Unplug the power cord re seat the memory modules and reboot the computer 3 If the memory configuration was recently changed unplug the computer restore the original memory configuration and reboot the computer 4 If the error persists replace the system board Enter the correct serial number in Computer Setup 201 Memory Error RAM failure 1 Run Setup F10 2 Ensure memory modules are correctly installed 3 Verify proper memory module type 4 Remove and replace the identified faulty memory module s 5 If the error persists after replacing memory modules replace the system board Network Server Mode Active and No Key board Attached Keyboard failure while Net work Server Mode enabled 1 Reconnect keyboard with computer turned off 2 Check connector for bent or missing pins 3 Ensure that none of the keys are depressed 4 Replace keyboard Parity Check 2 Parity RAM failure Third party graphics card may be causing a problem Run Computer Setup and Diagnostic utilities Remove third party graph ics card to see if problem goes away 213 Incompatible Memory Module in Memory Socket s X A memory module in mem 1 Verify proper memory module ory socket identified in the type error Message 1s missing X critical SPD information or 2 Try another memory socket is incompatible with the 3 Replace DIMM with a mod
17. on LAN enable disable Integrated Video enable disable Multi Processor enable disable Internal speaker some models enable disable Monitor Tracking enable disable NIC PXE Option ROM Download enable disable 481403 001 Diagnostic LEDs Color Beeps LED Activity State Message Green none On Computer on Green none 1 blink every 2 seconds Suspend to RAM Mode Red 2 2 blinks every second followed Processor thermal protection by a 2 second pause activated e Fan blocked or not turning e Heatsink not properly attached Red 3 3 blinks 1 blink every second Processor not installed not indicator followed by a 2 second pause of bad processor Red 4 4 blinks 1 blink every second Power failure power supply followed by a 2 second pause overload Red 5 5 blinks 1 blink every second Pre video memory error followed by a 2 second pause Red 6 6 blinks 1 blink every second Pre video graphics error followed by a 2 second pause Red 7 7 blinks 1 blink every second System board failure ROM detected followed by a 2 second pause failure prior to video Red 8 8 blinks 1 blink every second Invalid ROM based on bad checksum followed by a 2 second pause Red 9 9 blinks 1 blink every second System powers on but is unable to followed by a2 second pause boot Red 10 10 blinks 1 blink every second Bad option card followed by a 2 second pause none none System does not power o
18. tegories of information about the computer Other tabs provide additional information including diagnostic test options and test results The information in each screen of the utility can be saved as an html file and stored on a diskette or USB HP flash drive Use HP Insight Diagnostics to determine if all the devices installed on the computer are recog nized by the system and functioning properly Running tests is optional but recommended after installing or connecting a new device You should run tests save the test results and print them so that you have printed reports avail able before placing a call to the Customer Support Center Insight Diagnostics may be found on the Documentation and Diagnostics CD that shipped with the computer The tool may also be downloaded from the HP Web site using the following pro cedure Go to www hp com Click the Software amp Download driver link Enter the product number for example dc5800 in the text box and press the Enter key Select the specific product Select the OS Click the Diagnostics link Select HP Insight Diagnostics Offline Edition Select the proper language and click Download ony Nn A U N e NOTE The download includes instructions on how to create a bootable CD Clearing CMOS 1 Turn off the computer and any external devices and disconnect the power cord from the power outlet 2 Remove the access panel 3 On the system board press and hold the
19. ule chipset conforming to the SPD standard 214 DIMM Configura tion Warning Populated DIMM configura tion is not optimized Rearrange the DIMMs so that each channel has the same amount of memory dc5800 Illustrated Parts amp Service Map MT Chassis System will not boot without fan CPU fan not installed or dis connected 1 Remove computer cover press power button see if processor fan spins If processor fan not spinning make sure fan s cable is plugged onto system board header Ensure heatsink is properly seated and installed 2 If fan is plugged in and heatsink is properly seated but fan does not spin then replace heatsink assembly 48 1403 001 page 4
Download Pdf Manuals
Related Search