British Telecom Freestyle 350
Contents
1. Cannot receive text You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service More than one text messaging product is plugged into the line Remove other products e Check service centre number is correct Ensure you have subscribed to a Caller Display service and that it is active You can check this by noting if your phone displays your caller s number when you receive an incoming call If you are using personal user areas please ensure you have given people your user area number and that they are entering it to the end of your telephone number when sending you a text message Text has previously been sent and received but you are now only receiving voice spoken text messages from number 0845 6021111 This may be due to your line being de registered at the text service centre All you need to do is text RESET and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Messages sent to 00000 are free 218 2182 or er t helpdesk vtecheurope co 68 Help Further help for text queries on BT lines BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser BT Business Customers call 152 choose option 22. Press scroll and to the entry you want to save and press Opt Scroll SJ to Soe to cir and press OK Enter a name and press Save The entry is saved Press B to return to standby Delete a calls list entry Press fm scroll and to the entry you want to delete and press Opt Delete entr is highlighted Press OK Press Yes to confirm or No to cancel Press B to return to standby anv r lar ries all t J ne on 0800 21 If a caller has withheld their number WITHHELD will be displayed See page 20 for more information on entering names it helpdesk techeurope co 24 Calls list Delete entire calls list Press fam to open the calls list Scroll ig to Delete list and press OK Press Yes to confirm or No to cancel BRB WwW N FH Press B to return to standby If you experience any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com Info services You can use the Info services menu or the button to provide quick access to a range of pre stored BT Calling Features and also as an alternative way to access the SMS and Calls list menus Open SMS menu Press Eig then press OK For full details on sending and receiving SMS text messages see page 29 Open calls list menu Press 3 scroll essal to Calls list and press OK For full details on using the calls list see page 22 BT Services BT Freestyle Helpdesk BT Directory Enquiries Call Di
3. Enter the number first If you make a mistake press Del to delete the last digit Press to dial End a call Press i or place the handset back on the base charger Receive a call When you receive a call the phone rings and the icon flashes in the display If you have subscribed to your network s Caller Display service the caller s details will be displayed See page 22 for more information If your handset is on the base pick it up to answer the call Or if your handset is off the base press u Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call Auto answer If auto answer set to ON you can just pick the handset up off the base to answer a call If auto answer is set to OFF you will need to press u Auto answer ON is the default setting 16 Using the phone During a handsfree call press B or FE to change the volume problems pleas Earpiece volume During a call you can adjust the volume of the earpiece Press gm or to increase or decrease the volume The display shows the volume level Secrecy During a call you can switch off the microphone so you can talk to someone nearby without your caller hearing During a call press g The icon is displayed Your caller cannot hear you Press Kg again to resume your call Handsfree
4. Press to stop message playback page 49 Play Press to play messages page 49 Message Counter SKIP gt Press to play next message page 49 Volume Press to increase playback volume page 49 techeurope cor 12 Getting to know your phone Handset display icons E eos T andset_Hlary_ 2y Seer ae ote BAAS 17 05 Time Shows the date in day month Shows the time in hours and format minutes Int Heny H Range Secrecy Steady Indicates good connection Secrecy switched on Your caller cannot hear you Flashing Connection to the base is poor or lost ime Kejpadilockon q Handsfree The loudspeaker is switched on 0 Battery level es l Steady Shows current battery charge level n use Steady A call is in progress Scrolling Handset battery is charging Flashing Incoming call Flashing Battery charge is very low wi Handset ringer off Answer machine on Navigating the menus Your BT Freestyle 350 has an easy to use menu system Each menu leads to a list of options From the standby screen press the Menu option button to open the main menu screen shown opposite then use the navigation buttons to highlight the menu option you want The currently selected menu is shown at the top of the screen for example Info services Press the OK option button to open the highlighted menu or Back to return to the previous screen Once you have opened a menu press the fm and buttons to scroll through the optio
5. Scroll KJ to ET services and press OK Iir erauiries is highlighted Press to dial BT directory enquiries or scroll Keg to Heledesk and press Bio dial the BT Freestyle helpdesk Call Divert Call Divert lets you divert incoming calls to another number Call Diversion services may allow other where you can be reached You can set a number and switch iveri options Chane wit yaur network provider for details the service on or off Call Divert on off check status Press or press Menu then OK Scroll Sj to ET services and press OK Scroll Hana KH to Divert on Divert off or Check divert and press OK Press 8 to dial the pre stored code and listen to the announcement 28 Info Services Providing you have a Caller Display service the screen will show the caller s details Call Waiting Call Waiting lets you know if another person is trying to contact you while you are on a call If a second caller rings you will hear a beep in the handset Call Waiting on off check status Press or press Menu then OK Scroll fj to BT services and press OK Scroll fj and fi to Call wait on Call wait off or Check call mait and press OK Press to dial the pre stored code and listen to the announcement Answer a call waiting call During a call you hear the call waiting signal press B Your first caller is put on hold and you are connected to your second caller Press R to toggle between
6. 0c cece cece eee 63 Hel Pisissiivirescrbovcetteisavemes ent 65 y problems please call the Helpline o General information Replacing the handset batteries 70 Connecting to a switchboard 70 Safety ccivsiccacvasadcrws sacdaweead cue 70 Product disposal instructions 71 Technical information 06 72 Guarantee ccc dcerseccaceesasesene 72 0800 218 2182 or email bt helpdesk vtecheurope com Getting started WARNING Do not place your BT Freestyle 350 in the bathroom or other humid areas Location You need to place your BT Freestyle 350 within 2 metres of the mains power socket and telephone socket so that the Handset range cables will reach Make sure it is at least 1 metre away from The BT Freestyle 350 has a range of up other electrical appliances to avoid interference te S00 snicties auidoers ANEN NETE pp a clear line of sight between the base i eh d handset Your BT Freestyle 350 works by sending radio signals between Aiea aia Any obstruction between the base and the handset and base The strength of the signal depends on handeet Willired cethetange where you site the base Putting it as high as possible ensures significantly With the base indoors the best signal and handset either indoors or outdoors the range will normally be up to 50 metres Thick stone walls can severely affect the range Setting up Signal strength 1 Push the mains power cable into
7. Answering machine Memory full If a caller is leaving a message when the memory becomes full your machine will announce Memory full thank you for calling and hang up The machine will also automatically set to Answer Only the base indicator will flash F and the handset display will show ns machine full You must delete messages before you can receive any new ones Remote access Security PIN You can operate your answering machine from any modern phone by calling your BT Freestyle 350 and entering a 4 digit security code The pre set code is 0000 You can change this to help prevent unauthorised callers from listening to your messages Set change remote access security PIN 1 Press Menu scroll to Answer machine menu and press OK 2 Scroll EA or FEW to Answer settinas and press OK 3 Scroll or Rf to Security FIH and press OK Answering machine 59 Enter the current 4 digit PIN default setting 0000 and press OK Enter the new PIN and press OK Enter the new PIN again and press OK Press B to return to standby Operating your answering machine from another phone Dial your phone number When you hear your outgoing message press the button You will hear Please enter your security code Enter your 4 digit PIN If you have new messages your machine announces You have x new messages and they are played back Or you will hear You have no new messages to hear main m
8. Scroll RA or g to highlight Arniswer amp record or Answer cra press OK 6 Press B to return to standby Reinstate pre recorded outgoing message This will delete your own recorded outgoing message 1 Press Menu scroll to Answer machine menu and press OK 2 Scroll fm or Eg to Ariswer settiras and press OK 3 Scroll gj or saa to Qutsoins message and press OK AA WwW N Ff wn Scroll fed to Flay OGM Press OK Scroll KE or Fl to highlight Arawer amp record or Answer anla press OK The message is played During playback press Del The pre recorded message is re instated and played Press to return to standby Set answer mode Set your machine to Answer amp Record or Answer Only Press Menu scroll to Answer machine menu and press OK Scroll ag or fg to Answer settinss and press OK Anger mode is highlighted press OK Scroll fE or R to highlight Ariswer amp record or Answer cords and press OK Press B to return to standby Answering machine 53 bt helpdesk vtecheurope cor 54 Answering machine Set answer delay Answer delay sets the number of rings before your BT Freestyle 350 answering machine picks up a call The default setting is 6 rings You can select an answer delay of 2 4 6 8 rings or Time Saver Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages Your answering machine answers after 2 rings if you have n
9. when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser For other telephone service providers please contact their customer services Other functions available from the text messaging service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled Press Menu scroll left to SMS messages menu and press OK Hrite message is displayed Press OK Use the keypad to enter in the following commands depending upon what you want to do wm 1 Opt out from receiving voice text messages 1 Turns off the opt out option 2 Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text 2 Turns off permanent voice text message delivery Press OK Enter 00000 and press OK Send message is highlighted Press OK The display shows Message transfer If you are sending a message from a fixed line phone to another fixed line phone 3 Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g 3 Hello will be home late techeurope com If you are sending
10. England No 1800000 Designed and produced by The Art amp Design Partnership Ltd Printed in China BT Freestyle 350 02 09 Issue 4 BTE cE
11. Press Menu scroll left to SMS messages menu and press OK lt Scroll FE to Inbox or Outbox and press OK Scroll fay or fg to the message you want to delete and press Opt Scroll Kj to Delete message and press OK Press es to confirm or Ho to cancel 2 any problems please call the Helpline on 0800 218 2182 o SMS text messages 31 If you include the sender s message the text will be inserted at the beginning of your message You can then edit it as normal vtecheurope con 32 SMS text messages Messages in the outbox are labelled according to their status For example Saved mss indicates a saved message or Ma failed which indicates a message that failed to be sent BRB WwW N Be RWN BB Call the sender s phone number Press Menu scroll left to SMS messages menu and press OK Scroll Fito Inbox and press OK Scroll RA or Kgl to the message you want and press Opt Scroll E9 to Call rumber and press OK Save the sender s number in the directory Press Menu scroll left to SMS messages menu and press OK Scroll Fito Inbox and press OK Scroll gm or Kg to the message you want and press Opt Scroll i to Save to dir and press OK Enter the name and press Save Press B to return to standby Send edit delete text messages in the outbox Press Menu scroll left to SMS messages menu and press OK Scroll eg to Gutbox and press OK Scroll Egg or Fito the mess
12. Press g Scroll fm or Kg through the redial list to the number you want to copy Press Opt and scroll a to Sawe to dir Press OK Enter the name then press Save Press B to return to standby Delete a redial number Press g Scroll RA or fg through the redial list to the number you want to delete Press Opt Delete entr is highlighted Press OK then Yes to confirm Press B to return to standby Delete all redial numbers Press i Press Opt and scroll Fa to Delete list Press OK then Yes to confirm Press B to return to standby the Helpl 0800 218 2182 or email bt helpdesk vtecheurope com Using the phone 19 Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around To lock the keypad Press and hold EY The display shows Kesrad locked The fe icon will be displayed while the keypad lock is ON To unlock the keypad Press and hold Ey again The display will return to standby Find handset You can locate a missing handset by making it ring Press on the base All handsets registered to the base will ring Press again to stop the ringing Or press any button on the handset Ringer on off To turn the handset ringer off press and hold Gig The X icon will be displayed Press and hold B to turn the ringer on again 20 Using the phone Entering names When entering a name the characters available for each ke
13. and press OK rite messase is highlighted Press OK The display shows Enter message Begin typing your message using the keypad When you have finished press OK The display shows Humber Enter the phone number you want to send the message to and press OK Alternatively Press Opt to send to a number in the calls list or redial list Or press EI to send to a number in stored in the directory Send message is highlighted Press OK to send the message Or scroll KEM to Save message and press OK to save the message in the outbox for sending later see page xx Receiving and reading text messages When you receive new text messages you will hear the message alert beep and the display will show Hew message Also when you have new messages the message icon will appear above the button Pressing the button will take you directly to the inbox where you can read your new messages Alternatively 1 Press Menu scroll left to SMS messages menu and press OK email bt helpdesk vtecheurope com Scroll 9 to Inbox and press OK Scroll a or g if required to the message you want to read first and press Read Press Back to return to the inbox Reply to a text message When reading a text message press Opt Ferla is highlighted Press OK To use the sender s message in your reply press Yes Or press No to start with a blank message Enter your message and press Send Delete a text message
14. dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Freestyle 350 by using any other types of batteries Connecting to a switchboard Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your network service provider Dialling mode Your BT Freestyle 350 is set to tone dialling Some switchboards may require pulse dialling To change the dialling mode see Dial mode on page 44 Further base settings relating to switchboard compatibility can also be found on pages 44 amp 45 Safety Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the mains power supply is 042172 If you have purchased a multiple pack the item code for the charger mains power supply is 040371 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Freestyle Helpdesk on 0800 218 2182 Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpdesk on 0800 218 2182 for all repairs General information If the keypad lock is switched on it is possible to make calls to
15. is about 6 8 hours a day Batteries and handset may become warm during charging This is normal Batteries will come inserted in the battery compartment Pull the plastic tag as instructed to activate the batteries Place the handset on the base to charge for at least 16 hours When the handset is fully charged the battery icon on the display shows After 16 hours charging plug one end of the telephone line cord into the socket on the underside of the base and the other end into the telephone wall socket Telephone line cord IMPORTANT When you connect to the telephone line please note that your BT Freestyle 350 answering machine will be set to On To set the date and time please see page 47 Your BT Freestyle 350 is ready to use If you experience any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com Setting up for multiple packs If you have purchased a BT Freestyle 350 multiple pack you will also need to follow the instructions shown below to prepare any additional handsets and chargers for use For each additional handset and charger Connect the power adaptor to the charger and switch on at the mains socket Batteries will come inserted in the battery compartment Pull the plastic tag as instructed to activate the batteries and charge for at least 16 hours Your BT Freestyle 350 additional handset comes pre registered
16. messaging you must not withhold your telephone number or the service will not allow you to connect You may also send messages to landline phones that are NOT SMS compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys etc but to ensure maximum clarity of message deliver abbreviations etc should be used sparingly echeurope co 30 SMS text messages a SMS messages menu Entering text Use the keypad to enter characters When you press a button on the keypad the characters available are shown at the bottom of the display Press the button repeatedly to move through the characters shown For example press Bf wice to enter b Press once to enter t If the next character you want to enter is on the same button wait for the cursor to move right Writing tips If you make a mistake use B and to move left and right through the message and press Del to delete characters Press BEY to enter a space Press to switch between upper and lower case letters and numbers Use E and EJ to enter other punctuation characters If you have more than one handset all handsets use the same inbox and outbox you experience any problems please call the Helpline on 0800 218 2182 o Send save text messages Press Menu scroll left to SMS messages menu
17. not mixed with other commercial waste for disposal Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Freestyle 350 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 R amp TTE Directive This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC The Declaration of Conformance for the BT Freestyle 350 is available from the Helpdesk on 0800 218 2182 or bt helpdesk vtecheurope com y problems please call the Helpline o 0800 218 2182 o Guarantee Your BT Freestyle 350 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Freestyle 350 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship of materials Products over 28 days old from the date of purchase may be replaced with a refurbished o
18. section at the back of this guide Calls made within the UK mainland network are free Mobile and international call costs may vary Got everything e BT Freestyle 350 handset e BT Freestyle 350 base e 2 x AAA NiMH rechargeable batteries already fitted e Mains power adaptor item code 042172 e Telephone line cord If you have purchased a BT Freestyle 350 multiple pack you will also have the following items for each handset BT Freestyle 350 additional handset e BT Freestyle 350 charger e 2 x AAA NiMH rechargeable batteries already fitted e Mains power adaptor for charger item code 040371 In this guide Getting started LOCATON sis cecia dnd taep aad oaate saute 8 Setting UP ais seainmadiaes sedind eee alewan Setting up for multiple packs Getting to know your phone Handset buttons 200ee0 eee Bise sankarar Hid wa aren lms aia Handset display icons Navigating the menus Handset menus e eee eee ee Using the phone Switch the handset power on off Make an external call 005 Preparatory dialling 0000e Endiacall ois ccctisicaresraee et ewaeewareeaes Receive a call cece cece eee e eens Earpiece volume 0cceeeeee eee SEGE a a a en a Sousawe Make a call handsfree 005 Answer a call handsfree 005 Switch to handsfree during a call Redial a
19. the two callers Press e to hang up the current call 0800 218 2182 or email bt help he He esk vtecheurope com SMS text messages Welcome to the BT SMS Service on your BT Freestyle 350 The service is provided by BT Your BT Freestyle 350 can send and receive SMS messages from participating mobile networks and compatible landline telephones in the UK The fixed line SMS service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT com website at www bt com terms Subscribe to the SMS service When you send your first SMS text message from your BT Freestyle 350 you will automatically be registered for the service On receipt of your first SMS through the service the system will send you a welcome SMS message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a SMS text message prices depend upon your current call package SMS stands for Short Messaging Service IMPORTANT You must subscribe to your Network Provider s Caller Display service so that you can use SMS text messaging A quarterly fee may be payable please contact your network provider for more details When you are using SMS text
20. to select the melody you want Press B to return to standby Ringer volume Press Menu Scroll to Handset tones menu and press OK Ringer is highlighted Press OK Press OK again to select Rings volume Scroll jee or R to the ringer volume you want and press OK Press B to return to standby 0800 218 2182 or email bt help he He esk vtecheurope com Handset settings 39 BR WwW N Ff Warning tones Scroll 9 to Harnina tones and press OK Press OK again to select Key beer Scroll a or Keg to highlight Gri or OFF then press OK to select the option highlighted Press to return to standby Battery low When your battery needs recharging you will hear a regular beep Default setting is ON Press Menu Scroll to Handset tones menu and press OK Scroll i to Harnina tones and press OK Scroll SJ to Fatter low and press OK Scroll fa or Eg to highlight Cr or O then press OK to select the option highlighted Press B to return to standby all the H ne on 0800 218 2182 or email bt helpdesk vtecheur Key beeps Every time you press a button on your BT Freestyle 350 you Default setting is ON hear a beep You can switch these beeps off If you switch the handset key tones off you will not hear any confirmation Press Menu Scroll to Handset tones menu and press OK tones when altering settings ppe cor 40 Handset settings Default setting is ON RWN BB 1
21. to the base The handset number will be shown on the display Note Battery removal If you ever need to remove the batteries simply slide open the battery compartment cover and insert your finger nail under the end of the batteries to pull them out Getting Started Battery performance continued The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Freestyle 350 Helpdesk on 0800 218 2182 For instructions on how to install new batteries see page 70 Further help If you experience any problems please call the Helpdesk on 0800 218 2182 or email bt helpdesk vtecheurope com If you experience any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com 9 Handset buttons Calls Scroll up In standby mode press to open and scroll through the Calls list page 22 In talk mode press to increase the earpiece or speaker volume page 16 In menu mode press to scroll through the menu options Clr Scroll left During a call press to switch secrecy on off page 16 Handsfree Press to switch calls to the loudspeaker page 16 Redial Scroll down In standby mode press to open and scroll through the redial list page 17 In talk mode press to decrease the earpiece or speaker volume page 16 In menu mode press to scroll t
22. 0 and press OK Press B to return to standby f you experience any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com Base settings 47 Set the date and time Press Menu Scroll to Settings menu and press OK If you have subscribed to a Caller Display service the date and time will Scroll g to Date Time and press OK be automatically set when you receive your first call Enter the date using the format DD MM YY and press OK Enter the time using the format HH MM and press OK Press B to return to standby If you experience any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com fag Answering machine You can operate your BT Freestyle 350 answering machine from e the base e the handset e remotely from any external Touchtone telephone The default setting for the answering machine is On Until you change your outgoing message your callers will be greeted with the pre recorded message Hello your call cannot be taken at the moment so please leave your message after the tone Date and time An announcement of date and time of recording will be added automatically to each message and memo When playing back messages at the handset the date and time of the message is displayed on the screen If you subscribe to your network provider s Caller Display service the date and time are set automatically when your BT Fr
23. 18 2182 or email bt helpdesk vtecheurope com Help Many common problems are caused by the telephone and power cables being incorrectly connected or the power being switched off Please check that your BT Freestyle 350 has been correctly set up see page 7 before contacting the helpdesk Customer Helpdesk If you are still experiencing difficulties please call the BT Freestyle Helpdesk on 0800 218 2182 Or email bt helpdesk vtecheurope com Phone does not work e Have you installed the batteries correctly See page 70 e Check that the mains power is correctly connected No dial tone e Is the telephone cord of the base plugged into the phone socket e Check that the mains power is correctly connected e Only use the telephone cord supplied with the phone Cannot dial out or receive calls Check that the mains power is correctly connected The batteries may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again Check that the telephone line is working correctly and that you have a dial tone Try disconnecting the line cord then reconnect it and try again You have a dial tone but the phone will not dial out You may need to change the dial mode from tone to pulse see page 44 If you are connected to a switchboard check whether you n
24. 2 3 Out of range warning A warning beep will sound when the handset signal is going out of range Press Menu Scroll to Handset tones menu and press OK Scroll E to Harnina tones and press OK Scroll Kg to Gut of ranse and press OK Scroll fee or Rf to highlight Gr or F then press OK to select the option highlighted Press B to return to standby CallMe You can set your BT Freestyle 350 to call you if you need to be contacted urgently when away from home By setting CallMe and entering your mobile or an alternative contact number your BT Freestyle 350 will dial the number when any button except the Opt button is pressed Set CallMe Press Menu Scroll to Settings menu and press OK Setur handset is highlighted Press OK CallMe is highlighted Press OK 0800 218 2182 or email bt helpdesk vtecheurope com 4 5 6 mn A WY N fF Enter the 4 digit PIN default 0000 Press OK CallMe on is highlighted Press OK Enter the full number of the phone where you can be reached and press OK The display shows CaliMe Switch CallMe off The display shows CallMe Press Opt Scroll fg or Fito highlight Califia off and press OK Auto answer With Auto answer switched on you can answer calls by lifting the handset from the base or charger With Auto answer off you will always have to press Bio answer a call Press Menu Scroll to Settings menu and press OK Setur handset is highlighte
25. BT Freestyle 350 Ss BT Welcome to your BT Freestyle 350 Digital Cordless Telephone Directory lets you store up to 100 names and numbers for easy dialling The BT button provides quick access to a range of useful services including SMS text messages Calls list and BT services such as Helpdesk and Directory Enquiries Send and receive SMS text messages Caller Display lets you see who s calling and your phone stores details of the last 30 callers in a Calls list Caller Display requires subscription Answering machine can be operated from the base at a handset or by remote access from another phone Expandable system You can have up to 5 GAP compatible handsets registered to your BT Freestyle 350 base Make internal calls between two handsets while a third is on an external call Change the wallpaper and colour of the screen on each handset Digital call clarity with up to 300m range outdoors and up to 50m indoors in ideal conditions This User Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions in Getting Started on the next few pages Need help If you have any problems setting up or using your BT Freestyle 350 please contact the Helpdesk on 0800 218 2182 or email bt helpdesk vtecheurope com Alternatively you may find the answer in the Help
26. Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker Make a call handsfree Enter the number then press o The il icon is displayed and you can hear your call being dialled over the loudspeaker Press B to end the call he Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com Using the phone 17 Answer a call handsfree When the phone rings press O o answer your call and put your caller on the loudspeaker Switch to handsfree during a call Press to toggle between the loudspeaker and the earpiece Press B to end the call Redial The last 20 telephone numbers called are saved to a redial list You can then select any of the numbers to redial delete or copy to the phonebook Redial a number from the redial list Press ia The last number called is displayed If the number is stored in the directory and a name number match is found Scroll a or g through the redial list to the number you the name will be displayed instead want to redial Press to dial any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope cor 18 Using the phone If the directory is already full the display will show Directory full You will need to delete a number in the phonebook first see page 21 RWN B Copy a number from the redial list to the directory
27. a message from a fixed line phone and require a status report 3 Will allow a status report to be sent back to you when you have sent a message to confirm delivery 0 atthe start of your text message Write the message and send it You will receive a reply text back to your phone giving the status report for that message You keep hearing an error beep You have pressed the wrong button in a sequence Check the prompts in the display or refer to instructions in this user guide techeur pe co Help 69 General information IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Push the battery compartment cover in the direction the arrow shows and lift off 2 Remove the old batteries by inserting your finger nail under the end of the batteries to pull them out Replace with rechargeable Nickel Metal Hydride NiMH size AAA with a capacity of 750mAh 3 Push the battery compartment cover back on until it clicks into place Spare rechargeable batteries are available from the BT Freestyle Helpdesk 0800 218 2182 WARNING Do not immerse batteries in water or throw them into a fire or
28. age you want Press Read to read the message or press Opt and scroll R or non A WwW N e to choose from Send message Press OK to view the phone number then either OK to send or Del to edit Edit message Press OK to edit the message and phone number Delete message Press OK then Yes to confirm or No to cancel Message alert beep on off When you have new messages your handset will beep The default setting is on You can switch the setting off Press Menu scroll left to SMS messages menu and press OK Scroll fj to SMS settings and press OK Scroll Rg to Hew msa alert and press OK Scroll fg or re to select Cir or OFF Press OK Press B to return to standby 2 any problems please call the H ne on 0800 218 2182 or email bt he SMS text messages 33 Press B to exit the menu and return to standby at any time lt vtecheurope con 34 SMS text messages SMS Service Centre numbers To send and receive SMS text messages you need the telephone number of your Network s SMS Centre If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to re enter them in order for your SMS Service to work The Send SMS Service number is 1470P17094009 The Receive SMS Service number is 0800587529 Adding or changing SMS Service Centre numbers Your BT Freestyle 310 is pre set to send using Service Centre 1 and receive using Service Centre 2 Press Menu
29. and press OK Scroll E to Handset name and press OK Press fda to delete the current name Then enter a new name using the keypad and press Save Press B to return to standby BRB U N F amp F Handset settings 37 Display contrast Press Menu Scroll right to Handset display menu and press OK Scroll g to Contrast and press OK Press A or fied to select the contrast level you want then press OK Press B to return to standby Menu colour Press Menu Scroll right to Handset display menu and press OK Scroll Rg to Colour oF tions and press OK Press ee or g to select the colour you want blue pink green yellow purple or amber Then press OK Press B to return to standby Backlight Select between Always Off Always On or On for 10 Minutes Press Menu Scroll right to Handset display menu and press OK Scroll Ra to Eacklisht and press OK Press Jem or saa to the setting you want then press OK Press B to return to standby 38 Handset settings There are 14 handset ringer melodies You will hear a sample ring on each button press There are 5 volume levels and Off wo A WwW N fF Handset tones Ringer melody Press Menu Scroll to Handset tones menu and press OK Ringer is highlighted Press OK Scroll Rg to Fina melo and press OK The first ringer melody is displayed and a sample played Scroll or g through the melody options and press OK
30. and reading text messages 30 Reply to a text message 0005 31 Delete a text message 00e eee 31 Call the sender s phone number 32 Save the sender s number in the directory 32 Send edit delete text messages in ENE OULDOX caise a a ES 32 Message alert beep on off 33 Add or change SMS Service Centre numbers 34 Select a Send Service Centre number 35 Handset settings Set wallpaper 0 cece eee eens 36 Handset name eee eee eee eee 36 Display contrast 0cce cece eens 37 Menu colour 20 eee eee ee eee 37 Backlight essieu nan acer Soxestre eva 37 Ringer melody 0cceeeeeeeee 38 Ringer volume cece eee ee eeee 38 Key beeps rererere renan 39 Battery OW s 22205caidvieesedentasees 39 on 0800 218 2182 or email bt help Out of range warning 0e eee 40 Set CallIMe cece cece e cece 40 Switch CallMe off cece eee ee 41 AUTOSASWEP s e 5 c 5 0is jaws estos toe eeare eaten 41 R set Settings escorre neirens nne eae 42 Base settings Ringer volume 0c cece cence eee 43 Ringer melody 0cceeeeeeeees 43 Dial OWE gies sce cis e mieacsiacaipen eeeee saan evens 44 Recall mode ccc ee cece eee eeee 44 PBX ACCESS acinass ais sd rirand ghee tele eaas Sas 45 Change PIN ccs ide seneseesces esuei eeu 45 RESEESELLINGS svrvscaarncteectescceas cea 46 Set date andtime cec
31. d Press OK Scroll Reg to Auto ansner and press OK Scroll gy or Keg to highlight Or or CF then press OK Press B to return to standby sk Handset settings techeurope cor 41 42 Handset settings WARNING If you reset your handset you will lose all directory and calls list entries as well as all SMS texts f you experience any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com wo A WwW N Be Reset settings This will restore your handset settings to the original factory defaults Press Menu Scroll to Settings menu and press OK Setur handset is highlighted Press OK Scroll K to Reset settinas and press OK Press Yes to confirm or No to cancel Press B to return to standby Base settings Dn uu A Ww N Be O WwW A W N FH Ringer volume Press Menu Scroll to Settings menu and press OK There are 5 volume levels and Off Scroll g to Setur base and press OK Ririger is highlighted Press OK Ringer volume is highlighted Press OK Scroll fa or Fito the volume level or off then press OK Press B to return to standby Ringer melody Press Menu Scroll to Settings menu and press OK Scroll si to Setur base and press OK Ririger is highlighted Press OK Scroll Md to Fina melock and press OK Scroll fa or Kg to the melody you want and press OK There are 5 base ringer melodies You will hear a sample as each me
32. e a Fault Reference Authorisation number and ask you to return the product to your original place of purchase Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries General information 73 For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Enter your base PIN here See page 45 for more information If you experience any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com BT amp British Gas J Working together supporting energy saving products BT amp British Gas have joined forces to help our customers find new ways to save energy around the home so we can all do our bit for the environment amp save money too BT is a sustainability leader To find out how we re making our products greener visit bt com betterworld prod ucts Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2009 Registered Office 81 Newgate Street London EC1A 7AJ Registered in
33. e eee 47 Answering machine Date andtime eee e ee eee ee 48 Operating from the base 06 49 Switch On Off ccicsaeseeetaw eee oeess 49 Playing messageS 0eeeeeeeeeeee 49 Adjust volume 0c cece cence eens 49 Operating from the handset 50 SWitchiOn Offi wats haa News pede dee cite 50 Outgoing messages cece eee 50 Record your own outgoing message 51 Play outgoing message 005 52 In this guide Reinstate pre recorded outgoing message 52 Set answer mode eee e eee eee 53 Set answer delay cece cece eee 54 Set and check answer delay 54 Recording time 0cceeeeee eee 55 Playing messageS cec cece eeeee 55 Delete all old messages 005 56 Record a MEMO v4 esse adic cane de 57 Call screening c cece cece eeeee 57 Memory full cece cece ee eens 58 Remote ACCESS os ccc deescccareerevess 58 SO CUTIEY PIN erari aanrennen eeeh 58 Set change security PIN 4 58 Operating your answering machine from another phone ceeeee cena 59 Switch answering machine on remotely 60 Additional handset and bases Registering additional handset 61 Select a DaS 6 cece cece e eee 62 Deregister handset 000eeeee 62 Call another handset 0005 63 Transfer a call to another handset 63 Conference call
34. e entered the correct PIN number default PIN 0000 Check that you are at least one metre away from other electrical equipment to avoid interference when registering Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Freestyle 350 can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Freestyle 350 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference 800 218 2182 r gt t helpdesk vtecheurope com Help Possible problems with text messaging Text messages cannot be sent and screen displays Hessase Sendina Foiled The base station power supply or telephone line cord might not be properly connected Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket There might be a fault on the line Check your telephone line is working properly You might have deleted the server number in error See page 34 for instructions on how to enter the number Cannot send text Check service centre number is correct including 1470P prefix this is for BT lines If you have another network provider please check the prefix number with them In order to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you
35. eed to dial an access code Handset does not ring The ringer volume may be switched off see page 38 Check that the mains power is correctly connected Make sure the handset is registered to the base see page 61 66 Help No display e The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries J icon flashes e ls the handset registered correctly to the base see page 61 e Check that the mains power is correctly connected e Check that the handset is within range of the base icon flashes e The batteries are low place the handset on the base charger to recharge D icon not scrolling e Try cleaning the charging contacts e Check that the mains power is correctly connected You hear the busy tone when you press e Make sure the handset is in range of the base e Another handset registered to your BT Freestyle 350 base may be on the line No Caller Display number name displayed e Have you subscribed to a Caller Display service from your network provider blen The caller may have withheld their number e An exact name number match was not found in your phonebook Check that you have stored the full STD dialling code Cannot register a handset to a base You can register a total of 5 handsets to your BT Freestyle 350 base and you can register your BT Freestyle 350 handset to up to 4 bases Check that you have not exceeded the limits Check that you hav
36. eestyle 350 receives its first call but you may also need to set the year using a handset see page 47 Answering machine 49 Operating the answering machine from the base Switch on off Answer 1 Press Playing messages 1 Press Bi During playback 1 sp press once to repeat current message twice to play previous message gt x press to play next message Delete press to delete current message s press to stop playback Adjust volume o 1 Press or to increase or decrease the volume 50 Answering machine During operation via the handset you will hear prompts that guide you through each step BRB WwW N FH Operating the answering machine from the handset You can use any registered BT Freestyle 350 handset to switch your answering machine on and off hear your messages and adjust the answering machine settings Switch on off Press Menu scroll to Answer machine menu and press OK Scroll am or Ra to Answer ontott and press OK Scroll jee or Rf to select Or or Ci and press OK Press B to return to standby Outgoing messages This is the message your callers hear when the answering machine picks up their call Your BT Freestyle 350 comes with two pre recorded outgoing messages to choose from 0800 218 2182 r gt t helpdesk vtecheurope com Answering machine 51 mn A U N e Answer amp Record To set your answeri
37. enu press 1 Use the buttons on the phone to operate the answering machine u hear main menu play all messages rd play new messages only once to repeat the message twice to play previous message it helpdesk techeurope co 60 Answering machine delete the current message skip forward to the next message set answer mode follow voice prompts play outgoing message record a new outgoing message follow voice prompts o switch answering machine on off If you don t give any instructions for 8 seconds your BT Freestyle 350 will hang up Switch answering machine on remotely If you forget to switch on your answering machine you can do it from another phone 1 Dial your phone number and let it ring After 20 rings your answering machine will switch on 2 You will hear Please enter your security code 3 Enter your 4 digit PIN If you have new messages your machine announces You have x new messages and they are played back Or you will hear You have no new messages to hear main menu press 1 4 Enter RJ to switch the answering machine on he He bt helpdesk vtecheurope com Additional handset and bases Up to 5 handsets can be registered and operated from a BT Freestyle 350 base This allows you to hold internal calls even while another handset is making an external call Each handset can be registered to up to four bases Registering additional handset I
38. ess KE Play previous message press Ez Delete current message press EEK Skip forward to next message press Gi 3 Press B to stop and return to standby Delete all old messages You can only delete messages that have been played Any new unplayed messages will not be deleted Press Menu scroll to Answer machine menu and press OK Scroll A or Eg to Delete all old and press OK Press Yes to confirm gt wn Press B to return to standby Answering machine 57 Record a memo You can record a message for other users It is stored and played back just like a normal message Press Menu scroll to Answer machine menu and press OK Scroll a or eega to Record memo and press OK Recorcina is displayed and you can begin recording your memo Press Save to end recording Your recording will be played back Press Save to keep the memo or Del to delete Press B to return to standby Call screening You can listen while your answering machine takes a call via the handset or the base speaker This lets you identify the caller and decide whether to take the call yourself When the answering machine takes a call it can be heard through the base speaker Alternatively press Scr on a handset to hear your caller leaving their message To speak to your caller press Q or Ci Recording stops automatically any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope cor 58
39. ew messages If you have no new messages it will answer after 6 rings which gives you the opportunity to hang up and save the cost of a call Set and check answer delay 1 Press Menu scroll to Answer machine menu and press OK 2 Scroll Ram or KE to Answer settings and press OK 3 Scroll faa or KEM to Ansner dela and press OK 4 The current setting is highlighted Scroll ag or g to select the number of rings or time saver uw Press OK to confirm e2 Press B to return to standby oblems please call the Helpl 0800 218 2182 or email bt help esk vtecheurope com Answering machine 55 BR U N be Recording time You can set the maximum length of each message to 30 60 180 seconds or unlimited The default setting is 180 seconds Press Menu scroll to Answer machine menu and press OK Scroll a or Fito Arswer settinas and press OK Scroll a or Bg to Recordina time and press OK The current setting is highlighted Scroll or Fa to select the recording time you want and press OK Press B to return to standby Playing messages During playback you can repeat delete and skip back to previous messages or forward to the next message Press Menu scroll to Answer machine menu and press OK Flas messages is highlighted press OK Your messages are played and details of each message are displayed 56 Answering machine During playback Stop Play press EEX Repeat current message pr
40. eypad button e g for Tom press then scroll through the entries under T Press u The number is displayed and dialled ail bt helpdesk vtecheurope com BR U N Ff non A WwW N e AA W N Be Edit an entry Press EJ and scroll or a to the entry you want to edit Press Opt scroll g to Edit entre and press OK Change the number then press OK Change the name then press Save Press B to return to standby Delete an entry Press a and scroll or eegal to the entry you want to delete Press Opt scroll amp to Delete entr and press OK Press Yes to confirm or No to cancel Press B to return to standby Delete all entries Press B Press Opt scroll fg to Delete oll and press OK Press Yes to confirm or No to cancel Press B to return to standby Using the phone 21 22 Calls list IMPORTANT To use Caller Display and make the most of the calls list feature you must first subscribe to your network provider s Caller Display service A quarterly fee may be payable For more details on BT s Calling Features including BT Caller Display call BT free on 0800 800 150 For some incoming calls the caller information may not available and cannot therefore be displayed In this case your BT Freestyle provides you with some explanatory information To ensure that the caller s name is displayed make sure you have stored the full number including the diall
41. f you buy new handsets to use with your BT Freestyle 350 they will have to be registered with the base before you can use them You can register up to 5 GAP compatible handsets to one BT Freestyle 350 base At the handset 1 Press Menu Scroll to Settings menu and press OK 2 Scroll fa to Resister handset and press OK 3 Scroll fm or Kg to select the base you want to register to and press OK 4 Enter the PIN number of the base and press OK The display shows Search base At the base Press and hold the button for about 10 seconds until the base beeps When the base is found the handset is automatically assigned the next available number If you have purchased a BT Freestyle 350 multipack your additional handsets are already registered The default base PIN is 0000 For increased security digits entered will appear as 62 Additional handsets and bases Select a base If your handset is registered to more than one base you can choose the base you want to use Press Menu Scroll to Settings menu and press OK Setur handset is highlighted press OK Scroll Kg to Base selection and press OK The base currently in use is highlighted with an BRWN BB All bases the handset is registered to are listed Scroll qm or to the base you want and press OK 5 Press B to return to standby Deregister handset Press Menu Scroll to Settings menu and press OK Scroll 4 to Teresister hise
42. ge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life bd The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes iil bt helpdesk vtecheurope cor 71 General information For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is
43. hrough the menu options Talk Press to make or receive calls page 15 Si Press and hold to switch the handset ringer on and off page 19 When entering text switches between upper and lower case letters Getting to know your phone Option buttons Press to select the options shown on the display above each button BT Services Press to access SMS texts Calls lists and BT services page 25 Recall For use with switchboards page 44 Directory Scroll right In standby mode press to access the directory page 20 In menu mode press to scroll through the menu options End call Handset off Press to end a call page 15 Press and hold to switch handset off page 15 Press to return to standby from a menu a Press and hold to lock unlock the keypad page 19 Getting to know your phone Base Find Press to ring the handset s to help you find it if it is missing page 19 Answer on off Press to switch answering machine on or off page 49 lt SKIP Press once to repeat current message twice to play previous message page 49 Volume Press to decrease playback volume page 49 Delete Delete messages page 49 ce Ne Vol Delete Lal Skip BT Freestyle IA o ea N I1 Power LED On power on Flashing line in use SMS LED Indicates you have new SMS messages Stop
44. ing code in the phonebook The calls list contains the details of your last 30 missed or unanswered calls You can then see the time and date of the call dial numbers from the list or copy them to the phonebook If a call is received when the calls list is full then the oldest entry will be deleted automatically The calls list uses Caller Display information If you have subscribed to a Caller Display service you will be able to see your caller s details on your handset display provided it is not withheld prior to answering the call If your caller s name and number are stored in the phonebook and a name number match is found you will see the caller s name on the display instead View new calls list entries When you have new unanswered calls in the calls list the display will show Hen calls and the calls icon wil appear above the button Press or A to open the calls list and view the new entries Dial from the calls list From standby press fm to open the calls list Use the qm and buttons to scroll through the entries Press u The number is displayed and dialled Calls list 23 View further call details Press i scroll and J to the entry you want to view and press Opt Scroll fj to Details and press OK The date and time of the call and the caller s number are displayed Press Back to return the previous menu level Press B to return to standby Save entry to the directory
45. ll Reg to PEX access and press OK Enter the access number and press OK Press to return to standby Change PIN Your BT Freestyle 350 has a security PIN code which you will need to enter when changing some of the base settings The default setting is 0000 You may want to change this to prevent unauthorised changes to your settings Press Menu Scroll to Settings menu and press OK Scroll KJ to Setur base and press OK Scroll Kg to Charse FIH and press OK Enter the current 4 digit PIN code and press OK problems please call the Helpline on 0800 218 2182 or ma Base settings 45 If you change your PIN please keep a note of it somewhere safe There is a space on page 73 where you can write it down For security when you enter each digit of the PIN code it will be displayed as an bt helpdesk vtecheurope com 46 Base settings WARNING You will lose entries stored in the phonebook calls list and redial list Ringer melody and volume will also return to default settings Enter the new 4 digit code you want and press OK Enter the new code again and press OK Press B to return to standby Reset settings This will reset your BT Freestyle 350 to its original settings Press Menu Scroll to Settings menu and press OK Scroll M8 to Setue base and press OK Scroll ret to Reset settings and press OK Press Yes to confirm or No to cancel Enter the PIN number default 000
46. lody Press B to return to standby is highlighted 44 Base settings IMPORTANT You should only change this setting if advised to do so IMPORTANT You should only change this setting if advised to do so problems pleas wo A WwW N Be gt A W N Be Dial mode Your BT Freestyle 350 is pre set to Tone DTMF dialing If required you can change this setting to Pulse dialing Press Menu Scroll to Settings menu and press OK Scroll E9 to Setur base and press OK Scroll R to Tial mode and press OK Scroll ee or Rf to highlight Tere or Fulse then press OK Press B to return to standby Recall mode The R Recall button is used with some network and PBX switchboard services Press Menu Scroll to Settings menu and press OK Scroll Kg to Setur base and press OK Scroll Feta to Recall mode and press OK Scroll or g to highlight Timed break or Earth then press OK Press B to return to standby he Helpline 0800 218 2182 or email bt helpdesk vtecheurope com non A U N e AA W N e PBX access If your switchboard requires a pause after the access code for an outside line you can program your BT Freestyle 350 to automatically enter the pause All the numbers in your directory or entered into the keypad will need to prefixed with the access code e g 901977592222 Press Menu Scroll to Settings menu and press OK Scroll ag to Setur base and press OK Scro
47. ng machine to Answer amp Record or Answer Only This invites your caller to leave a message see Set answer mode page 53 The pre recorded message is Hello your call cannot be taken at the moment so please leave your message after the tone Answer Only This does not allow your caller to leave a message The pre recorded message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later Record your own outgoing message An Answer amp Record message can be up to 2 minutes long An Answer Only message can be any length depending on the amount of recording memory available Press Menu scroll to Answer machine menu and press OK Scroll Egg or BS to Answer settings and press OK Scroll ga or Kd to Outsoins message and press OK Record OGM is highlighted Press OK Scroll Re or Eto highlight Answer amp record or Answer cords press OK 2 any problems please call the Helpline on 0800 218 2182 o ytecheurope con 52 Answering machine 6 Speak your message after the announcement 7 To stop recording press Save Your message is played back Press Save to stop playback 8 Press B to return to standby Play outgoing message Press Menu scroll to Answer machine menu and press OK Scroll fgg or i to Ariguer settings and press OK Scroll fm or ig to Cutsoins message and press OK Scroll ead to Flo s OGM Press OK On A W N Be
48. ns displayed Use the and la buttons to select the options displayed on the screen To exit or go back to the previous screen press ag or press the Back option if available Press to return to standby If no buttons are pressed for 30 seconds the display will automatically revert to standby Getting to know your phone 13 Handset 12 09 Press the Menu option button then use the navigation buttons If you experience any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com 14 Getting to know your phone Handset menus SMS messages Info services currently selected Write message SMS messages Inbox Calls list Handset display Outbox BT Services Wallpaper SMS settings Handset name l nfo egr Ces Colour options EA Far i Backlight a Answer Machine F ga Play messages Delete all old messages Answer on off Answer settings Handset tones Ringer Warning tones Records memo Settings Setup handset Setup base Date Time Register handset Deregister handset problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com Using the phone Switch the handset power on off Press and hold B then press Yes to confirm To switch handset back on press and hold then press No to switch back on Make an external call Press u The a icon is displayed Dial the telephone number Preparatory dialling
49. number from the redial list Copy a number from the redial list to the directory 6 0 4 caieseeeaneeseeneaas wee Delete a redial number Delete all redial numbers 18 To lock unlock the keypad 18 Find handsetvs ciesccrasgecades seaigcae 19 Ringer ON OFF sis csiycnrscieserre egdie ea inas 19 Using the directory eeeeeeee 20 SLOPE AN Enty e senres s seiner tainai 20 Dial anentry cece cece eee e eee 20 Edit an Entina sekare Gavia ocean Soe 21 Delete an entry e eee eee ee 21 Delete all entries cece eee ee 21 Calls list View new calls list entries 22 Dial from the calls list 005 22 View further call details 23 Save entry to the directory 23 Delete a calls list entry 005 23 Delete entire calls list 0055 24 Info services Open SMS menu ee eee ee eee 25 Open calls list menU 00 e eee 25 Replace pre stored numbers in the BT Services MENU eee eee eee eee eee 26 Add additional entries 26 BT 118 500 Directory Helpdesk 27 Call Divert on off check status 28 In this guide Call Waiting on off check status 28 Answer a call waiting call 28 SMS text messages Subscribe to the SMS service 29 Send save text messageS 000 30 Receiving
50. r repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is required The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 65 or contact the Helpdesk on 0800 218 2182 or email bt helpdesk vtecheurope com for assistance mail bt helpdesk vtecheurope com In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 204 5029 ora local qualified repairer Returning your product If the Helpline is unable to remedy your problem they will issu
51. scroll left to SMS messages menu and press OK Scroll Fito SHS settinss and press OK Service centre is highlighted Press OK Scroll or g to select the centre you want and press OK Enter the service centre number you want and press OK Press B to return to standby 0800 218 2182 r ot helpdesk vtecheurope com non A U N e Select a Send Service Centre number If you have entered additional Service Centre numbers you can choose which send Service centre you want to use Your BT Freestyle 350 is pre set to send using Service Centre 1 and receive using Service Centre 2 Press Menu scroll left to SMS messages menu and press OK Scroll R to SMS settinss and press OK Scroll J to Send service Press OK Scroll a or K to service centre you want and press OK Press e to return to standby lesk SMS text messages techeur ppe cor 35 ma Handset settings The maximum number of characters is 13 RW N Ff Handset display Set wallpaper Choose from 8 different wallpaper patterns for your handset display or remove the wallpaper Press Menu Scroll right to Handset display menu and press OK Hallearer is highlighted Press OK Scroll R amp A or al through the options and press OK to confirm Press B to return to standby Handset name You can give your handset a personalised name if you are using more than one handset Press Menu Scroll right to Handset display menu
52. t and press OK The default base PIN is 0000 Enter the base PIN and press OK For increased security digits entered will appear as BRWN Scroll em or Eg to select handset you want to de register The handset you are using is indicated Press OK 5 Press Yes to confirm or No to cancel problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com Additional handsets and bases 63 Internal calls If you have more than one handset registered to your base you can make internal calls and transfer calls between handsets Call another handset Press Int Display shows available handsets Scroll Ea or Fito the handset you want to call and press OK Press Bto end the call Transfer a call to another handset During an external call press Int Your caller is put on hold Scroll egal or Kg to select the handset you want to transfer the call to and press OK When the other handset answers you can announce the caller Press Swtch then B to transfer the call Conference call During an external call press Int Your caller is put on hold Scroll fay or Kg to select the handset you want to invite and press OK 64 Additional handsets and bases 3 When the other handset answers press Conf to begin the 3 way conference call Press Swtch to talk to each caller separately 4 Press B to end the call If you experience any problems please call the Helpline on 0800 2
53. the emergency numbers 999 112 Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood ne on 0800 218 2182 o Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submer
54. the socket on the underside The g icon on your handset indicates of the base and plug the other end of the adaptor into the when you are in range of the base If you begin to move out of range the g icon will flash and the handset will beep mains power wall socket and switch the power on IMPORTANT ms Do not connect the telephone line until the handset is fully charged Only use the power and telephone cables supplied with the product The base station must be plugged into the mains power socket at all times Mains power cable Getting started Battery low warning If the 0 symbol flashes in the display and you hear a warning beep every few seconds you will need to recharge the handset before you can use it again During charging the icon 0 will scroll in the display Talk Standby time In ideal conditions fully charged handset batteries should give up to 10 hours talk time or up to 100 hours standby time on a single charge The base must remain plugged in to the mains and switched on at all times Note that new batteries do not reach full capacity until they have been in normal use for several days Battery performance To keep your batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible After charging your handset for the first time subsequent charging time
55. vert On Call Divert Off Check Divert Call Waiting On Call Waiting Off Check Call Waiting IMPORTANT If you are not connected to the BT network some of these services may not be available Please contact your network provider For further information see the BT Calling Features User Guide supplied when you subscribe to the services of your choice If you prefer you can delete the pre stored entries and replace them with your own numbers See page 20 New stored numbers can also be added to the end of the list 26 Info services un A W N Be Replace pre stored numbers in the BT Services menu Press or press Menu then OK Scroll Fito ET services and press OK Scroll and B to the entry you want to replace and press Opt Display highlights Edit ertrsu Press OK Press Del to delete the number and use the keypad to enter the new number Press OK Press Del to delete the name and use the keypad to enter the new name Press Save Add additional entries There are two empty entries in the BT Services list that can be allocated additional names and numbers Press or press Menu then OK Scroll ij to ET services and press Opt Edit entr is highlighted press OK Use the keypad to enter a number and press OK Use the keypad to enter a name and press Save Press B Info services 27 BT 118 500 Directory Enquiries Helpdesk Press or press Menu then OK
56. y are displayed when the relevant button is pressed Use the keypad letters to enter names e g to store TOM Press once to enter T Press R three times to enter O Press RE once to enter M Writing tips Press Del to delete the last digit Press to enter a space Press to switch between upper and lower case letters and numbers Use JE and EJ to enter other punctuation characters Entering numbers Make sure you enter the full telephone number including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number To enter a pause within a telephone number when storing a directory entry press and hold Rj and a P will be displayed you experience any problems please call the Helpline on 0800 218 2182 or Using the directory You can store up to 100 entries in the directory Each entry contains a name and number Names can be up to 15 characters long and numbers up to 24 digits Store an entry Press co to open the directory When storing the first entry The display shows Emet Press Opt Hew entr is displayed Press OK When storing further entries The first entry is displayed Press Opt Hew entry is displayed Press OK Enter the phone number and press OK Enter the name and press Save Dial an entry Press El and scroll ffm or Kea to the entry you want to dial Or to search alphabetically press the relevant k
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