3com 3C10444-US
Contents
1. e Fifth generation IP telephony system with proven high fidelity audio and system reliability e Secure converged solution eliminates cost and administrative overhead of separate voice and data networks e IP phone portfolio meets a range of performance and budget requirements e Redundancy options include disk mirroring dual power supplies and dual ethernet uplinks e Advanced built in applications include automated attendant voice mail automatic call distribution and graphical call detail recording e Easily integrated productivity enhancing application options include IP Messaging eXchange Call Center ExecutiveAssistant and Education Module 3COM 3Com NBX V3000 IP Telephony Solution R5 0 DATA SHEET Key Benefits Increased Productivity With the 3Com NBX V3000 IP Telephony Solution small to medium size organiza tions can increase efficiency enhance collaboration and improve customer interactions Advanced applications and intuitive browser based management can optimize services and minimize the need for additional personnel The NBX platform offers built in produc tivity enhancing tools such as voice mail automatic call distribution ACD computer telephony integration CTI via TAPI visual voicemail e mail clients IMAP4 desktop administration and call detail reporting CDR applications R5 0 enhancements include Four new IP phones e Built in ACD Forced and veri2. 1 10 100 uplink port Diagnostic Serial port Analog Devices Supports 2500 series compatible analog devices including cordless phones fax machines night bells and door ringers Network Prioritization and Audio Compression Standards H 323 G 711 G 729a b ADPCM 802 1d 802 1p 802 1q 802 2 802 3 802 3af 802 11 IP IP ToS DiffServ TCP IP UDP IP DHCP DNS Application Standards TAPI 2 1 TAPI WAV IMAP4 HTTP H 323 SMTP MIME VPIM Management Built in 3Com NBX NetSet utility 3Com Network Supervisor support NBX Voicemail Languages Dialects Chinese Cantonese Chinese Mandarin English Australian English UK English US French Parisian German Hebrew Italian Spanish Castilian Spanish Mexican Russian Power Requirements NBX V3000 100 120 VAC 50 60 Hz 1 A 220 240 VAC 50 60 Hz 0 5 A Power Dissipation NBX V3000 50 W Phone 5 W maximum Chassis Call Processor Dimensions and Weight Height 4 445 cm 1 75 in Width 37 465 cm 14 75 in Depth 43 815 cm 17 25 in Weight chassis 5 68805 kg 11 54 Ib Environmental Ranges Operating temperature 0 to 40 C 32 to 104 F Storage temperature 40 to 70 C 40 to 158 F Humidity 5 to 85 noncondensing Network Access Standards National Requirements FCC Part 68 Canada CS03 CTR4 A1 Commission Decision 98 520 EC Safety UL CUL 1950 3rd Edition TEC 60950 1991 Al A2 A3 A4 National devia tions for
3. 3C10282 3Com Legacy Link for Norstar 16 port gateway allows Nortel Norstar phones to connect to the NBX solution Requires NBX R4 1 or higher system software 60 day trial license 3C10321 One board unit based 3C10390 One board license unit based 3C10283 3Com Legacy Link for Meridian 16 port gateway allows Nortel Meridian phones to connect to the NBX solution Requires NBX R4 1 or higher system software 60 day trial license 3C10321 One board unit based 3C10391 One board license unit based 3C10283 3Com Legacy Link Analog 16 port gateway allows analog phones to connect to the NBX solution Requires NBX R4 2 or higher system software One board unit based 3C10392 One board license unit based 3C10361 3Com NBX V3000 PoE Bundle Small to medium business market priced and feature optimized includes one 3Com NBX V3000 IP Telephony Solution and one 24 port 3Com Baseline Switch 2226 PWR Plus NBX V3000 four analog FXO ports one analog FXS port four ports 400 hours of NBX Voice Mail 15 Business Phone licenses and 250 devices expandable to 1 500 devices Baseline Switch 2226 PWR Plus PoE 24 x 10 100 copper ports two x dual purpose Gigabit SFP slots for either 1000Base SX 3CSFP 91 or 1000Base LX 3CSFP 92 modules 3CV3000PWR XX NBX Call Record and Monitor Licenses Enables third party call recording and monitoring systems to connect to NBX solutions Requires R4 1 or higher system software Site license 3C1
4. NBX Analog Adapter FXS Standalone device converts an Ethernet connection into an analog station port FXS for industry standard analog phones or similar devices provides a switched 10 100 Ethernet port for another device such as a PC supports IEEE 802 3af Power over Ethernet PoE does not support modems local power supply included Requires NBX R4 4 or higher system software 3C10400 XX NBX T1 PRI Card Terminates a voice T1 T1 PRI or Q Sig slave circuit into the NBX system for optimized network loading includes a 10 100 MB MDI uplink port to connect to a LAN switch port plus a built in CSU Requires R4 4 or higher system software 3C10116D NBX BRI ST Card Terminates up to eight ISDN BRI ST lines into the NBX system Requires R4 4 or higher system software 3C10164C ST NBX E1 PRI Card Terminates a voice E1 PRI or PRI Q Sig slave circuit into the NBX system for optimized network loading includes a 10 100 MB MDI uplink port to connect to a LAN switch port plus a built in CSU Requires R4 4 or higher system software 3C10165D 2 3COM NBX V3000 IP TELEPHONY SOLUTION R5 0 DATA SHEET Ny a ad aa oe ifs as PS Ordering Information continued PRODUCT DESCRIPTION 3COM SKU NBX Voicemail System Upgrade Licenses One port license 3C10288 Eight port license 3C10326 20 port license 3C10327 3Com 3100 Entry Phone Provides a single line IP entry phone for basic telephone services via analog feature code a
5. NBX solutions exchange voice mails with third party VPIM enabled voicemail systems Requires NBX R4 4 or higher system software 60 day trial license 3C10276 Site license 3C10277 3COM NBX V3000 IP TELEPHONY SOLUTION R5 0 DATA SHEET ad ring Information PRODUCT DESCRIPTION 3COM SKU NBX 3rd Party Messaging License Can connect NBX and 3rd party voicemail systems Requires NBX R4 0 or higher system software and NBX WAV application ports 60 day trial license 3C10278 Site license 3C10279 NBX Media Driver License Supports seamless connections for TAPIAWAV applications to NBX solutions eliminates need for T1 PRI card or analog connections between third party application server and NBX Requires NBX R4 1 or higher system software 60 day trial license four port license 3C10318 One port license unit based 3C10319 Site License 3C10329 NBX pcXset License Puts the equivalent of an NBX business phone softphone on the screen of a laptop or PC running Windows 98 NT 2000 XP USB handset or headset not included incremental or site licenses available Requires R4 1 or higher system software One user license unit based 3C10316 Site license 3C10154 Polycom Device License Allows a Polycom Soundstation IP 3000 to connect to an NBX solution one license needed per Polycom unit Requires R4 1 or higher system software One port license unit based
6. 0286 NBX ACD Licenses Increases capacity from built in two ACD agents must install 3C 10440 before proceeding to N 1 agent pricing key code 3C 10441 Requires R5 0 system software Three agent base upgrade package for a total of five agents 3C10440 One agent license for increasing from 6 to a maximum of 199 agents 3C10441 3Com ExecutiveAssistant Base Package Base package includes one Advanced Client License for speech recognition auto attendant and speech recognition company directory Requires purchase of separate Windows based server and NBX Media Driver port license 3C 10450 3Com eXchange Call Center Base Package Comprehensive voice routing and management system controls monitors and reports call center interactions distribution and handling activities includes 10 inbound Voice Agents and one eXchange Visor Supervisor Requires purchase of separate Windows based server and NBX Media Driver port licenses 3C 10380 3Com Education Module Software package specifically designed to assist K 12 schools includes auto dialer for absentee reporting enhanced IVR for homework hotline and 911 emergency call event notification with record on demand Base package supports an initial 500 students 3C10510 Additional 250 students beyond base package 3C10511 Notes When ordering replace XX with the applicable suffix AA Australia New Zealand ME Europe SA South Africa UK United Kingdom US Canada La
7. 2 Business Phone or 3105 Attendant Console to an NBX system one license per phone required for operation may be ordered in any quantity not required for NBX 1100 and 2100 series phones Requires R4 4 or higher system software One port license unit based 3C10412 NBX IP On the Fly Site License Allows local and remote NBX devices to operate as IP phones at Layer 3 on a per call basis with each LAN based device returning its IP address to the pool on the NCP after call completion License included with NBX 100 NBX V3000 NBX V5000 purchases after 26Jan04 3C10132 NBX IP Serve Site License Allows local and remote supported NBX devices to operate as IP phones at Layer 3 via static or DHCP IP addressing one IP address needed per MAC address each device and CO port in the system Requires R4 4 or higher system software 3C10131 NBX Connextions Gateway License Software based H 323 gateway license supports one concurrent VoIP H 323 session added to existing installed session uses a dedicated Windows NT 2000 workstation or server PC HW and OS license not included Requires R4 4 or higher system software One port license unit based 3C10315 NBX IP Virtual Tie Line License Enables NBX system to NBX system VoIP calling between sites includes 60 day trial NBX IP On the Fly License Requires R4 4 or higher system software One port 60 day trial license 3C10270 Two port license unit based 3C10328 NBX VPIM Multisite Messaging Exchange License Lets
8. Europe and Australia Emissions FCC Part 15 Class A and B EN 55022 1994 A1 1995 A2 1997 Class A VCCI Class A AS NZS 3548 1995 Class A Immunity EN 55024 1998 PRODUCT DESCRIPTION 3COM SKU NBX V3000 IP Telephony Solution Supports 250 NBX devices expandable up to 1 500 devices and 12 NBX voicemail languages includes NBX voicemail with four ports 400 hours AA VM expandable to 72 ports AA VM one IP On the Fly License one 10 100 uplink port four analog FXO ports one analog FXS port 15 phone icences in base package one system hard disk one autosensing 110 220 V 50 60 Hz AC power supply one eight foot power cord order must specify country type and 19 inch rack mounting ears 3C10600A XX NBX V3000 512MB Memory Upgrade Kit Required to install with system capacity upgrade licenses beyond 250 devices 3C10317 3C10287 3C10325 one memory upgrade allows system to operate up to a maximum of 1 500 devices 3C10240 NBX V5000 Chassis Provides four universal slots two resilient 10 100 uplink ports with failover support one 10 Mbps shared Ethernet uplink port SSII Advanced Redundant Power Supply RPS uplink port one autosensing 110 220 V 50 60 Hz AC power supply one eight foot power cord order must specify country type and 19 inch rack mounting ears Compatible with NBX 100 NBX V3000 and NBX V5000 systems 3C 10200 XX NBX Device License Upgrades Unit based licenses enable an incrementa
9. able buttons and eight preprogrammed buttons up to ten 3106C devices can operate in a domain radius base station requires local power power supply included Requires NBX R5 0 system software and an NBX Group 1 device license 3C 10411 sold separately 3C10406A 3Com 3107C Cordless Phone Provides a 900 MHz IP cordless phone for in building mobility with roaming up to 1 000 feet from the base station under supported operating guidelines six hours talk time four days standby a two line pixel display four programmable buttons nine preprogrammed buttons up to three 3107C devices can operate in a domain radius base station requires local power power supply included Requires NBX R5 0 system software and an NBX Group 1 device license 3C 10411 sold separately 3C10407A NBX Group 0 Phone License Permits connection of a 3Com 3100 phone to an NBX system one license per phone required for operation may be ordered in any quantity not required for NBX 1100 and 2100 series phones Requires R5 0 system software One port license unit based 3C10410 NBX Group 1 Phone License Permits connection of a 3Com 3101 3101SP 3106C or 3107C phone to an NBX system one license per phone required for operation may be ordered in any quantity not required for NBX 1100 and 2100 series phones Requires R4 4 or higher greater system software One port license unit based 3C10411 NBX Group 2 Phone License Permits connection of a 3Com 3103 Manager Phone 310
10. ccess and one 10 100 Ethernet port no PC port supports 802 3af PoE standard includes preprogrammed services for volume up down buttons for FWD Mail and Mail Retrieve large LED for messages waiting local power supply sold separately see 3C10224 XX or 3C10444 XX Requires NBX R5 0 system software and an NBX Group 0 device license 3C 10410 sold separately 3C10399A 3Com 3101 Basic Phone Provides listen only speaker a two line pixel display with three softkeys a four way cursor controller four programmable buttons and two 10 100 switched Ethernet ports supports 802 3af PoE standard local power supply sold separately see 3C10224 XX or 3C10444 XX Requires NBX R4 4 or higher system software and an NBX Group 1 device license 3C 10411 sold separately 3C10401A 3Com 3101SP Basic Phone with Speaker Provides half duplex speakerphone a two line pixel display with three softkeys a four way cursor controller four programmable buttons and two 10 100 switched Ethernet ports supports 802 3af PoE standard local power supply sold separately see 3C10224 XX or 3C10444 XX Requires NBX R4 4 or higher system software and an NBX Group 1 device license 3C 10411 sold separately 3C10401SPKRA 3Com 3102 Business Phone Provides full duplex speakerphone a two line pixel display with three softkeys a four way cursor controller 18 programmable buttons with lights 10 fixed feature buttons removable language specific faceplate for additional communica
11. fied account codes Personal operator service e Silent monitor whisper barge in functionality Easy Deployment Standards based design including support for switched IEEE 802 3af Power over Ethernet PoE facilitates seamless integra tion with existing network infrastructure and provides the investment assurance of cost effective system evolution Open Applications Protocol Interface API architecture provides access to best in class third party applications Practical Scalability Organizations can boost capacity and enhance applications via software upgrades without the need for expensive hardware acquisitions Cost saving incremental licensing provides scalability up to 1 500 devices lines stations maximum 720 PSTN lines and up to 48 NBX IP Virtual Tie Lines VTLs IS CHANGING THE WAY BUSINESS SPEAKS Reduced Operation Costs A single voice and data network gives organizations the advantages of a converged infrastructure Streamlined deployment and management optimize existing IT resources Easy moves adds changes can significantly lower total cost of ownership Reduced Communications Costs VoIP telephony enables dramatic cost reduction of long distance calling expenses unified multisite dialing plans and hop on hop off toll bypass across wide area networks WANs can deliver immediate savings Multisite message exchange options between 3Com and third party Voice Profile for Internet Mail VPIM compliant vo
12. icemail systems offer multisite organizations the economy of interoperable systems Budget Matching IP Phone Choices IP phones with robust feature sets let organizations optimize their investments in communications infrastructure Choices include 10 100 1000 Mbps Ethernet IP phones softphones and receptionist consoles that support SIP or NBX call control and PoE for deployment flexibility Broad Range of Advanced Applications For improving business activities 3Com NBX systems support numerous standards based applications including advanced ACD capabilities with 3Com eXchange Call Center software enhanced desktop productivity with 3Com ExecutiveAssistant call recording and find me follow me services and reuse of Nortel handsets with the 3Com Legacy Link solution Additionally the 3Com Voice Solution Providers Program delivers third party offerings tested for compatibility and integration with 3Com voice solutions 3COM NBX V3000 IP TELEPHONY SOLUTION R5 0 DATA SHEET Package Contents NBX V3000 IP Telephony Solution System Requirements 100BASE TX or switched Ethernet LAN 3Com NBX V3000 IP Telephony Solution Min two 3Com IP phones System Capacity Supports up to 1 500 devices lines stations including up to 720 PSTN Central Office lines and 48 Virtual Tie Lines PSTN Gateway Options Loop start analog T1 PRI E1 PRI ISDN BRI ST Q SIG PRI Port Connections WAN via external router with IP ToS support LAN
13. l number up to 1 500 of devices in addition to the 512 MB Memory Upgrade Kit 3C 10240 Requires R4 4 or higher system software Single Device Call Processor Upgrade 3C10317 125 Device Call Processor Upgrade 3C 10287 250 Device Call Processor Upgrade 3C10325 NBX V3000 Hard Drive Field Replacement Unit FRU Replacement hard disk FRU enabling a customer to replace a faulty NBX V3000 system disk eliminating costly downtime and wait for a service technician to replace the drive and restore system operation 3C10118A NBX V3000 Chassis FRU Replacement chassis FRU enabling a customer to replace a faulty NBX V3000 chassis without returning hard disk assembly eliminating costly downtime and wait for a service technician to replace the drive and restore system operation 3C10241 NBX Uplink Card Includes eight RJ 45 uplink ports 10 Mbps shared Ethernet to add an NBX chassis or to support other NBX devices 3C10370 NBX Analog Line Card FXO Terminates up to four Loop start PSTN telephone lines to the NBX system via four RJ 11 interfaces includes built in caller ID support service must be purchased from a telco PTT and built in power failure transfer jack Requires R4 4 or higher system software 3C 10114C NBX Analog Terminal Card FXS Terminates up to four tip ring analog devices such as an analog phone cordless phone Group 3 fax machine speakerphone adjunct etc Does not support modems Requires R4 4 or higher system software 3C 10117C
14. tin America United States See 3Com Voice Solution Global Price list for complete summary of SKU s and detailed compatibility matrix oS U 3Com Corporation Corporate Headquarters 350 Campus Drive Marlborough MA 01752 3064 X To learn more about 3Com solutions visit www 3com com 3Com is publicly traded on NASDAQ under the symbol COMS Copyright 2005 3Com Corporation All rights reserved 3Com the 3Com logo and NBX are registered trademarks of 3Com Corporation ears NBX NetSet and NBX pcXset are trademarks of 3Com Corporation All other company and product names may be trademarks of their respective Exercise Choice J 2 K o rs S D companies While every effort is made to ensure the information given is accurate 3Com does not accept liability for any errors or mistakes which may arise Specifications and other information in this document may be subject to change without notice 400883 003 05 05
15. tions flexibility and two 10 100 switched Ethernet ports supports 802 3af PoE standard local power supply sold separately see 3C 10224 XX or 3C10444 XX Requires NBX R4 4 or higher system software and an NBX Group 2 device license 3C 10412 sold separately 3C10402A 3Com 3103 Manager Phone Provides a full featured IP manager phone with large user friendly menu driven UI high quality full duplex speakerphone large pixel display with 12 system appearances and 10 display softkeys a four way cursor controller 10 fixed feature buttons eight feature buttons w LEDs and two 10 100 1000 switched Ethernet ports supports 802 3af PoE standard local power supply sold separately see 3C 10224 XX or 3C10444 XX Requires NBX R5 0 system software and an NBX Group 2 device license 3C 10412 sold separately 3C10403A 3Com 3105 Attendant Console Provides up to 100 programmable functions via 50 buttons with high low shift position four pre programmed buttons and one 10 100 Ethernet port supports 802 3af PoE standard local power supply sold separately see 3C10224 XX or 3C10444 XX Requires NBX R4 4 or higher system software and an NBX Group 2 device license 3C 10412 sold separately 3C10405A 3Com 3106C Cordless Phone Provides a 900 MHz IP cordless phone for in building mobility with roaming up to 1 000 feet from the base station under supported operating guidelines six hours talk time four days standby a two line pixel display four programm
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