APC Smart-UPS 1500VA
Contents
1. Arc www apc com User Manual English APC Smart UPS 750 1000 1500 VA 100 120 230 Vac 2U Rack Mount Uninterruptible Power Supply 990 1194C 07 2008 Introduction The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your computer and other valuable electronic equipment The UPS filters small utility line fluctuations and isolates your equipment from large disturbances by internally dis connecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is discharged 1 INSTALLATION Read the Safety Instruction sheet before installing the UPS Unpacking Inspect the UPS upon receipt APC designed robust packaging for your product However accidents and damage may occur during shipment Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents The package contains the UPS the front bezel the rail kit and a litera ture kit containing e Product documentation and safety information e CD ROM with additional user manual language support and safety information e PowerChute CD ROM 120V 230V models only e Serial and USB communication cables e Two IEC jumper cables and one plug adaptor 230V models only A The UPS is shipped with the battery disconnected Rail Installa2. If PowerChute is not being used you must manually save your files and turn off the computer before the UPS fully discharges the battery DETERMINING ON BATTERY RUN TIME UPS battery life differs based on usage and environment It is recommended that the battery batteries be changed once every three years See the APC web site www apc com for on battery run times 3 USER CONFIGURABLE ITEMS NOTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS FACTORY USER SELECTABLE FUNCTION DESCRIPTION Automatic Self Test Date of Last Battery Re placement Minimum Capacity Before Return from Shutdown Voltage Sensitivity The UPS detects and reacts to line voltage distortions by transferring to battery operation to protect the connected equipment Where power quality is poor the UPS may fre quently transfer to battery operation If the connected equipment can operate normally under such condi tions reduce the sensitivity setting to conserve battery capacity and service life Alarm Delay After Line Fail Shutdown Delay Every 14 days 336 hours UPS_ IDEN Manufacture Date 0 percent 5 second delay Every 7 days 168 hours On Startup Only No Self Test Up to eight characters to define the UPS Date of Battery Replace ment mm dd yy 15 25 45 50 60 73 90 percent Brightly lit UPS is set to high sensitivity Dimly lit UPS is set to med
3. and interface kits can be used with the UPS Use only interface kits supplied or approved by APC LI y pp pp y Use an APC supplied cable to connect to the Serial Port DO NOT use a stan dard serial interface cable since it is incompatible with the UPS connector Both Serial and USB Ports are provided They cannot be used simultaneously TVSS Screw The UPS features a transient voltage surge suppression TVSS screw for connect ing the ground lead on surge suppression devices such as telephone and network X line protectors When connecting grounding cable disconnect the UPS from utility power 2 OPERATION SMART UPS FRONT PANEL HH bC HH Hed T O Online Il gt P 7 2 gt VR Boost u O n Battery e Overload Power On Power Off 100V 230V 085 067 050 033 017 120V 100V 230V 120V 085 096 096 067 072 072 050 048 048 033 024 024 017 00 00 Battery ale Charge The online LED illuminates when the UPS is supplying utility power to the connected equipment If the LED is not lit the UPS is either not turned ON or is supplying battery power This LED illuminates to indicate the UPS is compensating for a high utility voltage This LED illuminates to indicate the UPS is compensating for a low utility voltage When the on battery power LED is lit the UPS is supplying battery power to the connected equipment When on bat
4. be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole op tion any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompa nied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of pur chase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCI DENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equip
5. comply with the limits for a Class A digital device pur suant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits BSMI Q R3A031 eee XE e PRA AE m gt EEBS Pelee r fil HIR gt HIJ BE XE JX ET AR FH TERM HW gt BASS EE OR JA DURA BSR o 100V MODELS Q CORB PRLR ZA E 2 BIRI EB A0 H8 VCCI IO CE DO lt TIAA ra BERETY CORBERERE CRATERE SH RCdCk2DW 2j E9463 CO0B LCUHERZB EDEN R amp MJD2A5EX4 amp Nace ART VCCI A 14 WWW p E C m Declaration of Conformity APC EC Declaration of Conformity We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Harmonized Standards EN55022 EN50091 2 En60950 EN50091 1 1 2 55024 TEC60950 EN61000 3 2 3 3 4 2 4 3 4 4 4 5 4 6 4 8 4 11 Applicable Council Directives 73 23
6. EEC 93 68 EEC 89 336 EEC 92 3 1 EEC 91 157 EEC Type of Equipment Uninterruptible Power Supply Model Numbers SUA750RM2U SUA1000RM2U SUALSOORM2U SUA7S50RMLU SUALOOORMLU SUA1500RMT2U SUA750RMIJ2U SUAIGOORMI2U SUA1S500RMI2U Importer American Power Conversion Ballybritt Business Park Manufacturers American Power Conversion Ballybritt Business Park Gallway Ireland American Power Conversion Breaffy Rd Castelbar Co Mayo Ireland American Power Conversion 132 Fairgrounds Rd West Kingston RI 02892 USA American Power Conversion 1600 Division Rd West Warwick RI 02893 USA American Power Conversion 40 Catamore Blvd East Providence RI 02914 USA Date of Product Declaration 2002 American Power Conversion Lot 3 Block 14 Phase 3 PEZA Rosario Cavite Philippines American Power Conversion 2nd Street PEZA Cavite Economic Zone Rosario Cavite Philippines American Power Conversion Lot 10 Block 16 Phase 4 PEZA Rosario Cavite Philippines APC Brazil LTDA AIL Xingu 850 Barueri Alphaville Sao Paulo 06455 030 Galway Ireland Brazil APC India Pvt Ltd APC Suzhou UPS Co Ltd 187 3 188 3 Jigani Industrial Area 339 Suhong Zhong Lu 5 Jan 02 Bangaldore 562106 Suzhou Industrial Park Kanataka Suzhou Jiangau 2215021 India P R China Place Ray 5 Ballard Managing Director Europe Galway Ireland BO Limited Warranty American Power Conversion APC warrants its products to
7. e button for about 3 seconds The unit will beep the LED lights will flash and the unit will beep a second time Release the ON button during the second beep This will supply imme diate power to the UPS and the connected equipment Make sure con nected equipment is switched to ON power use the cold start feature to apply power to the connected equipment from the UPS battery Cold start is not a normal condi tion UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS UPS input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and resetting the circuit breaker on the back of UPS by pressing the plunger in Very high low or distorted line Move the UPS to a different outlet on a different circuit Test the input voltage Inexpensive fuel powered voltage with the utility voltage display see below If acceptable to the generators can distort the voltage connected equipment reduce the UPS sensitivity BATTERY CHARGE AND BATTERY LOAD LEDS FLASH SIMULTANEOUSLY The internal temperature of the Check that the room temperature is within the specified limits for opera UPS has exceeded the allowable tion threshold for saf tion E aa Check that the UPS is properly installed allowing for adequate ventila tion Allow the UPS to cool down Restart the UPS If the problem continues contact APC at www apc com supoport DIAGNOSTIC UTILITY VOLTAGE FEATURE Utility Voltage The UPS has a diagnost
8. efer to the APC web site www apc com for assistance with complex UPS problems PROBLEM AND POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON Battery not connected prop Check that the battery connector is fully engaged erly button not pushed Press the button once to power the UPS and the connected equipment UPS not connected to utility Check that the power cable from the UPS to the utility power supply is se power supply curely connected at both ends Very low or no utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked UPS WILL NOT TURN OFF button not pushed Press the button once to turn the UPS off Internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced imme diately UPS BEEPS OCCASIONALLY Normal UPS operation when None The UPS is protecting the connected equipment running on battery UPS DOES NOT PROVIDE EXPECTED BACKUP TIME The UPS battery is weak due Charge the battery Batteries require recharging after extended outages to a recent outage or is near They wear faster when put into service often or when operated at elevated the end of its service life temperatures If the battery is near the end of its service life consider replac ing the battery even if the replace battery LED 1s not yet lit ALL LEDS ARE LIT AND THE UPS EMITS A CONSTANT BEEPING Internal UPS fault Do not attemp
9. ic feature that displays the utility voltage Plug the UPS into the normal utility power 100V 120V a Press and hold the button to view the utility voltage bar graph dis 0100 play After a few seconds the five LED Battery Charge r display on the right of the front panel shows the utility input voltage 81 Refer to the figure at left for the voltage reading values are not listed on L the UPS The display indicates the voltage is between the displayed value on the list and the next higher value Three LEDs light indicating utility voltage within the normal range If no LEDs are lit and the UPS is plugged into a working utility power outlet the line voltage is extremely low If all five LEDs are lit the line voltage is extremely high and should be checked by an electrician The UPS starts a self test as part of this procedure The self test does not affect the voltage display 12 Service If the UPS requires service do not return it to the dealer Instead follow these steps 1 Review the problems discussed in the Troubleshooting section of this manual to eliminate com mon problems 2 Ifthe problem persists contact APC Customer Service through the APC web site www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Customer Service a technician will ask you to describe the problem and try to solve it over the phone if possible If this is not
10. ium sensitivity Off UPS is set to low sensitivity 7 high lt medium ow 30 second delay At Low Battery Condition No 0 60 120 240 480 720 960 seconds This function sets the interval at which the UPS will execute a self test Refer to your soft ware manual for details Use this field to uniquely identify the UPS i e server name or location for network management purposes Reset this date when you replace the battery module The UPS will charge its bat teries to the specified percent age before return from a shut down To change the UPS sensitiv ity press the voltage sensitiv ity button rear panel Use a pointed object such as a pen to do so You can change the sensitiv ity level through PowerChute software To avoid alarms for minor power glitches set the alarm delay Sets the interval between the time when the UPS receives a shutdown command and ac tual shutdown NOTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS FACTORY USER SELECTABLE FUNCTION DESCRIPTION Low Battery Warning le 2 min Brightly lit Low battery The low battery warning warning interval is about beeps are continuous when two minutes two minutes of run time re Dimly lit Low battery main matic unattended shut warning interval is about down when approximately five minutes two minutes by default of Off Low battery battery operated r
11. low the battery to recharge for 24 hours Then perform a self test If the problem persists after recharging replace the battery Failure of a battery self test The UPS emits short beeps for one minute and the replace battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the replace battery condition The alarm stops and the LED clears if the bat tery passes the self test THE SITE WIRING FAULT LED IS LIT 120V models only Site wiring Wiring faults detected include missing ground hot neutral polarity rever sal and overloaded neutral circuit N Contact a qualified electrician to correct the building wiring The UPS is plugged into an improperly wired utility power outlet THE INPUT CIRCUIT BREAKER TRIPS The plunger on the circuit Reduce the load on the UPS by unplugging equipment and press the breaker located to the right of plunger in the input cable connection pops out AVR BoosT OR AVR TRIM LEDS LIGHT Your system is experiencing Have qualified service personnel check your facility for electrical prob excessive periods of low or high lems If the problem continues contact the utility company for further voltage assistance 11 PROBLEM AND POSSIBLE SOLUTION CAUSE THERE IS NO UTILITY POWER AND THE UPS HAS BEEN TURNED OFF 120V 230V Models When the LU UPS is off and there is no utility Press and hold th
12. ment loss of software loss of data costs of substitutes claims by third parties or oth erwise Entire contents copyright 2006 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo Smart UPS and PowerChute are registered trademarks of American Power Conversion Corporation All other trademarks are the property of their respective owners 15
13. pable battery module Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on for the follow ing procedure See your dealer or contact APC at the web site www apc com for information on re placement battery modules power outages STOP Once the battery is disconnected the connected equipment is not protected from Be careful during the following steps the battery module is heavy Refer to Installing and Connecting the Battery and Attaching the Front Bezel in this manual Refer to Mounting the UPS in a Rack Steps 1 and 2 for instructions on battery removal replacement battery packing material d3 N Be sure to deliver the spent battery to a recycling facility or ship it to APC in the Disconnecting the Battery for Transport Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT regulations The battery may remain in the UPS it does not have to be removed 1 Shut down and disconnect any equipment attached to the UPS 2 Shut down and disconnect the UPS from the power supply 3 Remove the front bezel and unplug the battery connector by pulling firmly on white battery cord For shipping instructions and to obtain appropriate packing materials contact APC at the web site www apc com support contact 5 TROUBLESHOOTING Use the chart below to solve minor Smart UPS installation and operation problems R
14. possible the technician will issue a Returned Mate rial Authorization Number RMA Ifthe UPS is under warranty repairs are free If not there is a repair charge 3 Pack the UPS in its original packaging If the original packing 1s not available refer to the APC web site www apc com support for information about obtaining a new set m Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT regulations The battery may remain in the UPS it does not have to be removed 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contacting APC Refer to the APC web site Refer to the APC web site www apc com Select the appropriate country www apc com support from the country selection field Select the Support tab at the top of the web page 13 6 REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 230V MODELS s BGA CE ME 61 W E95463 This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions 120V MODELS malls LR63938 This equipment has been tested and found to
15. s significantly more power than other types of equipment and may overload the UPS 2 Add any optional accessories to the Smart Slot 3 Using a power cord plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords 100V 120V models The power cord is permanently attached to the rear panel of the UPS The INPUT plug is a NEMA 5 15P 230V models The power cord is supplied by the customer Connect ground leads to the TVSS screw optional To make the connection loosen the screw and connect the surge suppression device s ground lead Tighten the screw to secure the lead 4 Turn on all connected equipment To use the UPS as a master ON OFF switch be sure all con nected equipment is switched ON The equipment will not be powered until the UPS is turned on 5 To power up the UPS press the button on the front panel e The UPS charges its battery when it is connected to utility power The battery charges to 90 capacity during the first four hours of normal operation Do mot expect full battery run capability during this initial charge period e 120V Models Check the site wiring fault LED located on the rear panel It lights up if the UPS is plugged into an improperly wired utility power outlet Refer to Troubleshooting in this manual 6 For additional computer system security install PowerChute Smart UPS monitoring software BASIC CONNECTORS Serial Port USB Port Power management software
16. t to use the UPS Turn the UPS off and have it serviced imme diately FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down None The UPS will restart automatically when utility power returns remotely through software or an optional accessory card ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down and the None The UPS will return to normal operation when the power is restored battery is discharged from an and the battery has a sufficient charge extended outage 10 PROBLEM AND POSSIBLE SOLUTION CAUSE THE OVERLOAD LED IS LIT AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The connected equipment exceeds the specified maximum load as de fined in Specifications at the APC web site www apc com The alarm remains on until the overload is removed Disconnect nonessen tial equipment from the UPS to eliminate the overload The UPS continues to supply power as long as it is online and the circuit breaker does not trip the UPS will not provide power from batteries in the event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in order to protect the UPS from possible damage THE REPLACE BATTERY LED IS LIT Replace Battery LED flashes Check that the battery connectors are fully engaged and short beep is emitted every two seconds to indicate the battery is disconnected Weak battery Al
17. tery the UPS sounds an alarm four beeps every 30 seconds The LED illuminates and the UPS emits a sustained alarm tone when an overload condition occurs Replace Battery Battery Disconnected Automatic Self Test Manual Self Test Failure of a battery self test causes the UPS to emit short beeps for one minute and the replace battery LED illuminates Refer to Trouble shooting in this manual The replace battery LED flashes and short beep is emitted every two seconds to indicate the battery is disconnected The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery If the UPS fails the self test the replace battery LED lights and immediately returns to online operation The connected equipment is not affected by a failed test Recharge the battery for 24 hours and per form another self test If it fails the battery must be replaced Press and hold the button for a few seconds to initiate the self test On Battery Operation The Smart UPS switches to battery operation automatically if the utility power fails While running on battery an alarm beeps four times every 30 seconds Press the button front panel to silence the UPS alarm for the current alarm only If the utility power does not return the UPS continues to supply power to the connected equipment until the bat tery is exhausted
18. tion Install the rails following instructions in the rail kit Mounting rails are supplied for the standard 4 post rack Two post racks require only the mounting brackets Ear Mounting Locations 1 Standard 2 Optional 1 4 setback 3 2 post rack 5 setback Positioning the UPS Place the UPS where it will be used The UPS is heavy Select a location sturdy enough to handle the weight Do not operate the UPS where there is excessive dust or the temperature and humidity are outside the specified limits 0 40 C 32 104 F PLACEMENT 90 95 Relative Humidity 95 cm 1 in q CERU v v x X X Mounting the UPS in a Rack The UPS is heavy To lighten it you may remove the battery before mounting the unit in the rack Steps 1 and 2 Step 1 Step 2 Caution The battery is heavy Install the UPS at or near the bot tom of the rack Step 3 Check to ensure the rack will not tip after installing the UPS into the rack Installing and Connecting the Battery and Attaching the Front Bezel Step 1 Step 2 Connect battery plug to UPS Tuck white battery cord into space above connector ma b Pee iad 99999999889 9999999999 o Connecting Equipment and Power to the UPS SMART UPS REAR PANEL 100 120V Models 120V Model Only Site wiring fault indicator 230V Models ee _ e591 i 1 Connect equipment to the UPS Note Do not connect a laser printer to the UPS A laser printer draw
19. un time warning interval is about remains ee eight minutes PowerChute interface software provides auto You can change the warning interval default setting through PowerChute soft ware Possible interval settings 5 7 10 12 15 18 min utes Synchronized Turn on 0 seconds 20 60 120 240 480 The UPS will wait the speci Delay 720 960 seconds fied time after the return of utility power before turn on to avoid branch circuit over load High Transfer Point 100V 100V To avoid unnecessary battery LOSVAC 110 112 114VAC usage set the high transfer point higher if the utility volt 120V 120V age is chronically high and 127VAC 130 133 136VAC the connected equipment is known to work under this 230V 230V condition 253VAC 257 261 265VAC Low Transfer Point 100V 100V Set the low transfer point 92VAC 86 88 YOVAC lower if the utility voltage is chronically low and the con 120V 120V nected equipment can tolerate L06VAC 97 100 103VAC this condition 230V 230V 208VAC 196 200 204VAC 4 STORAGE MAINTENANCE AND TRANSPORTING Storage Store the UPS covered and positioned as for proper functioning in a cool dry location with the bat teries fully charged At 15 to 30 C 5 to 86 F charge the UPS battery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months Replacing the Battery Module This UPS has an easy to replace hot swap
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