Symantec Norton SystemWorks 2007 / ES
Contents
1. Symantec Brasil Sevico e Suporte Symantec Caixa Postal 3037 CEP 06210 970 Brasil Portuguese language support http www symantec com pt br home_homeoffice support index jsp Spanish language support http www symantec com es mx home_homeoffice support index jsp August 01 2007 Index A activation alerts 18 procedure 18 Adobe Reader installing 25 using to view PDF 25 B Basic PC Security 22 C CD ROM opening screen 13 reading User Guide PDF from 13 starting installation 13 H Help accessing 24 printing 24 Symantec service and support 29 installation from a downloaded file 12 installation continued from CD 12 installation problems 13 installing components using the cd 15 installing options after installation using a downloaded file 14 using the CD 14 Internet 22 L LiveUpdate accessing from the main window 19 obtaining product updates 19 M main window LiveUpdate 19 options 19 Quick Links 20 Quick Tasks 20 Reports amp Statistics 20 Settings 20 Support 19 20 Tasks 20 N Needs Attention 23 34 Index Norton GoBack disabling 13 startup boot menu 18 uninstalling 13 Norton Protection Center in the Windows task bar 23 protection categories 22 protection levels 23 status indicator 23 Norton SystemWorks Basic Edition desktop icon 18 main window 20 starting 17 5 scans during installation 12 Service and Support 29 status indicators Media Center 23 r2. To start Norton GoBack before Windows XP starts 1 Start your computer 2 When the Norton GoBack Boot screen appears press the spacebar 3 If you decide not to use the boot menu click Continue Your computer will proceed with normal startup Activating your product If you did not activate your product during installation you will receive an Activation Needed alert regularly until you activate the product Product activation reduces software piracy and ensures that you are using authentic Symantec software Getting Started 19 Exploring the main window db You must activate your product within the time period that is specified by the alert or your product will stop working You can activate your product directly from the Activation Needed alert Or you can use the Activate Your Product link under the Support bar in the main window Activation should take only a few minutes To activate your product from the Activation Needed alert 1 Inthe alert click Activate Now 2 Click OK 3 Inthe Activation window click Next 4 Inthe Activation Successful window click Finish To activate your product from the main window 1 At the top of the main window click the tab for your product Open the Support bar Click Activate your Product In the Activation window click Next oF WN In the Activation Successful window click Finish Exploring the main window When you start Norton SystemWorks Basic Edition the m
3. You acknowledge and agree that Symantec may collect transmit store disclose and analyze such information for these purposes 5 Sixty 60 Day Money Back Guarantee If You are the original licensee of this copy of the Software and are not completely satisfied with it for any reason please make no further use of the Software and contact Symantec Customer Service using the contact details set out in Section 10 of this License Agreement for a refund of the money You paid for the Software less shipping handling and any applicable taxes except in certain states and countries where shipping handling and taxes are refundable at any time during the sixty 60 day period following the date of purchase 6 Limited Warranty Symantec warrants that the media on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to You Your sole remedy in the event of a breach of this warranty will be that Symantec will at its option replace any defective media returned to Symantec within the warranty period or refund the money You paid for the Software Symantec does not warrant that the Software will meet Your requirements or that operation of the Software will be uninterrupted or that the Software will be error free TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPL
4. be used by Symantec as an account name for such computer under which You may elect to receive additional services and or under which You may use certain features of the Software You may change the account name at any time after installation of the Software recommended Other general statistical information used for product administration and analysis and for improving product functionality This information will not be correlated with any personally identifiable information The collected information as set out above is necessary for the purpose of optimizing the functionality of Symantec s products and may be transferred to the Symantec group in the United States or other countries that may have less protective data protection laws than the region in which You are situated including the European Union but Symantec has taken steps so that the collected information if transferred receives an adequate level of protection Symantec may disclose the collected information if asked to do so by a law enforcement official as required or permitted by law or in response to a subpoena or other legal process In order to promote awareness detection and prevention of Internet security risks Symantec may share certain information with research organizations and other security software vendors Symantec may also use statistics derived from the information to track and publish reports on security risk trends By using the Software
5. instructions to select a folder for Adobe Reader and then complete the installation After you install the Adobe Reader you can read the PDF from the CD To read the user guide PDF from the CD 1 Insert the CD into the CD ROM drive 2 Open My Computer click CD Drive 3 Inthe CD window double click the Manual folder 4 Double click the PDF You can also copy the user guide to your computer and read it from there To read the user guide that you copied to your computer 1 Open the location into which you copied the PDF 2 Double click the PDF Accessing the Symantec Web site You can access the Symantec Web site from your product and from a browser 26 Getting Started For more information To access the Symantec Web site from your product 1 Inthe main window click the Norton SystemWorks Basic Edition tab and then click on Support Getting Started 27 For more information 2 Select the Symantec Web page that you want to view Your options are Symantec Help Center opens the Norton SystemWorks Basic Edition Help Technical Support takes you to the Support page where you can access Technical Support Customer Service and get information about viruses and spyware Symantec Security Response takes you to the Security Response page to update your protection level and read the latest information about antithreat technology More Symantec Solutions takes you to the Symantec Store to get information
6. section If you want to create a new Norton Account complete the Create a Norton Account section Click Next Installation 13 If the opening panel does not appear 9 Inthe Norton SystemWorks Basic Edition Installation Confirmation panel click Finish 10 If a restart message appears at anytime it is recommended that you restart your computer If the opening panel does not appear Sometimes a computer s CD ROM drive does not automatically run a CD To start the installation from the product CD 1 On your desktop double click My Computer 2 Inthe My Computer window double click the icon for your CD ROM drive 3 Inthe list of files double click Setup exe What if Windows XP fails to start after installing Norton SystemWorks Occasionally Windows XP won t start after Norton SystemWorks is installed If this occurs restart your computer and then turn off Norton GoBack before Windows XP starts Return to Windows XP and then uninstall Norton GoBack db After you uninstall Norton GoBack visit the Symantec Web site that has been created specifically to help you resolve this problem Go to the following URL http service symantec com ngb1 To turn off Norton GoBack before Windows XP starts 1 Restart your computer 2 When the Norton GoBack boot screen appears quickly press the spacebar 3 On the Norton GoBack boot menu click Disable A message informs you that disabling Norton GoBack will clear your hist
7. that you want to complete The online Help provides a guide to all of the product features and tasks that you can complete To access Help 1 Inthe main window click the Support bar and then click Symantec Help Center 2 Inthe Help window in the left pane click a tab Your options are Displays Help by topic Lists all keywords for the Help topics in alphabetical order Opens a search box in which you can type a word or a phrase You can print any Help topic To print a Help topic 1 In the Help window click the Contents tab 2 Inthe Contents list select the topic that you want to print and then click Print 3 Select whether you want to print only the selected topic or the topic and all of the subtopics under it 4 Click OK Getting Started 25 For more information Accessing the user guide PDF You can find the Norton SystemWorks Basic Edition User Guide on the CD in PDF format You must have Adobe Reader installed on your computer to read the PDF db If you purchased this product as a download the PDF and Adobe Reader are not included You must download the PDF from the Symantec Web site and Adobe Reader from the Adobe Web site To install Adobe Reader from the CD Insert the CD into the CD ROM drive Open My Computer click CD Drive In the CD window double click the Manual folder If applicable double click the Adobe folder Double click the program file Au FWN kf Follow the on screen
8. IED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY 7 Disclaimer of Damages SOME STATES AND COUNTRIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE BELOW LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT WILL SYMANTEC OR ITS LICENSORS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL SYMANTEC S OR ITS LICENSORS LIABILITY EXCEED THE PURCHASE PRICE WHICH YOU PAID FOR THE SOFTWARE The disclaimers and limitations set forth above will apply regardless of whether You accept the Software 8 U S Government Restricted Rights The Software is deemed to be commercial computer software as defined in FAR 12 212 and subject to restricted rights as defined in FAR Section 52 227 19 Commercial Computer Software Restricted Rights and DFARS 227 7202 Rights in Commercial Computer Software or Commerc
9. Norton SystemWorks Basic Edition User Guide Norton SystemWorks Basic Edition User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement Documentation version 11 0 Copyright 2007 Symantec Corporation All rights reserved Symantec the Symantec Logo Norton Ghost GoBack LiveUpdate Norton AntiSpam Norton AntiVirus Norton Internet Security Norton 360 and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries Windows is a trademark of Microsoft Corporation Other names may be trademarks of their respective owners The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR
10. USE OF THIS DOCUMENTATION THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12 212 and subject to restricted rights as defined in FAR Section 52 227 19 Commercial Computer Software Restricted Rights and DFARS 227 7202 Rights in Commercial Computer Software or Commercial Computer Software Documentation as applicable and any successor regulations Any use modification reproduction release performance display or disclosure of the Licensed Software and Documentation by the U S Government shall be solely in accordance with the terms of this Agreement Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 http www symantec com Printed in the United States of America 10987654321 Symantec Software License Agreement Norton SystemWorks Basic Edition IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE AS DEFINED BELOW SYMANTEC CORPORATION AND OR ITS SUBSIDIARIES SYMANTEC IS WILLING TO LICENSE THE SOFTWARE TO YOU AS THE INDIVIDUAL THE COMPANY OR THE LEGAL ENTITY THAT WILL BE UTILIZING THE SOFTWARE REFERENCED BELOW AS YOU OR YOUR ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS OF THIS LICENSE AGREEMENT THIS IS A LEGAL AND ENFORCEABLE CONTRACT BETWEEN YOU AND S
11. YMANTEC BY OPENING THIS PACKAGE BREAKING THE SEAL CLICKING THE I AGREE OR YES BUTTON OR OTHERWISE INDICATING ASSENT ELECTRONICALLY OR LOADING THE SOFTWARE YOU AGREE TO THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS CLICK THE CANCEL OR NO BUTTON OR OTHERWISE INDICATE REFUSAL MAKE NO FURTHER USE OF THE SOFTWARE AND CONTACT SYMANTEC CUSTOMER SERVICE USING THE CONTACT DETAILS IN SECTION 10 OF THIS LICENSE AGREEMENT FOR INFORMATION ON HOW TO OBTAIN A REFUND OF THE MONEY YOU PAID FOR THE SOFTWARE AT ANY TIME DURING THE SIXTY 60 DAY PERIOD FOLLOWING THE DATE OF PURCHASE 1 License The software and documentation including any product packaging Documentation that accompanies this License Agreement collectively the Software is the property of Symantec or its licensors and is protected by copyright law Although Symantec continues to own the Software You will have certain rights to use the Software after Your acceptance of this License Agreement This License Agreement governs any releases revisions or enhancements to the Software that Symantec may furnish to You Subject to Symantec s right to terminate for Your breach pursuant to Section 9 Your rights and obligations under this License Agreement with respect to the use of this Software excluding the Content Updates described in Section 2 shall be perpetual and shall be as
12. about all Symantec products Norton Account takes you to the Norton Account page that lets you save your product key About Norton SystemWorks Basic Edition takes you to the dialog box that displays information about this version of your product Club Symantec takes you to the Club Symantec page which provides articles tips tools support and other useful information Activate Your Product takes you to the Activation Web page or provides your current activation status 28 Getting Started For more information To access the Symantec Web site from the Support section 1 Inthe main window click the Norton SystemWorks Basic Edition tab and then click the Support bar 2 Select one of the following links to access the Symantec Web site Symantec Help Center m Technical Support Symantec Security Response More Symantec Solutions Norton Account Club Symantec Service and support solutions About online support Symantec offers a range of technical support and customer service options on the Internet at the following address www symantec com techsupp Under the Home amp Home Office section select your product Then from the list of options choose the item that best describes your issue The Symantec Web site also contains answers to the most common customer questions If you received this product when you purchased your computer your computer manufacturer may be responsible fo
13. ain window opens Links on the left side and option bars in the center of the main window provide access to all Norton SystemWorks Basic Edition features options Help and Support 20 Getting Started Exploring the main window Quick Tasks Fan Ivelise db Norton Protection Center is not available in the Norton SystemWorks main page if you install the 2008 version of Norton Internet Security or Norton AntiVirus Norton Protection Center is included in the 2008 version of Norton Internet Security or Norton AntiVirus To explore the main window See Starting Norton 1 Start Norton SystemWorks Basic Edition SystemWorks Basic Edition on page 17 Getting Started 21 Exploring the main window 2 On the left side of the main window under Quick Links or Quick Tasks click an option Your options are Norton Account lets you manage all of your Norton product information from one location Help opens the Norton SystemWorks Basic Edition online Help Technical Support lets you view the Support page of the Symantec Web site Run LiveUpdate lets you check for the latest product updates 3 Inthe center of the window click the option bar that you want to explore Your options are Lets you run the tasks that are specific to your product Lets you view and customize options that are specific to your product Lets you view reports and statistics for the components you installed Lets you access t
14. chnology require activation as further set forth in the Documentation The Software will only operate for a finite period of time prior to Software activation by You During activation You may be required to provide Your unique product key accompanying the Software and computer configuration in the form of an alphanumeric code over the Internet to verify the authenticity of the Software If You do not complete the activation within the finite period of time set forth in the Documentation or as prompted by the Software the Software will cease to function until activation is complete at which time the Software functionality will be restored In the event that You are not able to activate the Software over the Internet or through any other method specified during the activation process You may contact Symantec Customer Support using the information provided by Symantec during activation or as set forth below 4 Privacy Data Protection From time to time the Software may collect certain information from the computer on which it is installed which may include Information regarding installation of the Software This information indicates to Symantec whether installation of the Software was successfully completed and is collected by Symantec for the purpose of evaluating and improving Symantec s product installation success rate This information will not be correlated with any personally identifiable information Infor
15. e Software and i supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to its subject matter and ii prevails over any conflicting or additional terms of any quote order acknowledgment or similar communications between the parties Notwithstanding the foregoing nothing in this License Agreement will diminish any rights You may have under existing consumer protection legislation or other applicable laws in Your jurisdiction that may not be waived by contract This License Agreement shall terminate upon Your breach of any term contained in this License Agreement and You shall cease use of and destroy all copies of the Software and Documentation The disclaimers of warranties and damages and limitations on liability shall survive termination This License Agreement may only be modified by the Documentation or by a written document that has been signed by both You and Symantec Should You have any questions concerning this License Agreement or if You desire to contact Symantec for any reason please write to Symantec Customer Service 555 International Way Springfield OR 97477 U S A or visit the Support page at www symantec com CPS P1 1 USE Contents Chapter 1 Chapter 2 Installation Before you begin ssssseseseeeeeerneeee 11 Installing and activating Norton SystemWorks Basic Edition sssseecrreerrereree 12 If the opening pane
16. e checked click Next and then follow the on screen instructions Installation 15 Installing components after installation To install Norton SystemWorks options after installation by using downloaded files on Windows Vista 1 On your desktop click Start gt Control Panel gt Programs and Features 2 Inthe Programs and Features panel click Norton SystemWorks and then click Change 3 Inthe Modify Installation panel click Modify 4 Inthe Installation Options panel ensure that the components you want to install are checked click Next and then follow the on screen instructions Installing components after installation The opening panel provides a list of components that you can install or choose not to install Each component must be installed separately If you downloaded Norton SystemWorks Basic Edition you can access these components from the file you downloaded To install components after installation by using the CD 1 Insert the Norton SystemWorks Basic Edition CD into your computer s CD ROM drive 2 Inthe opening panel click the component that you want to install 3 Follow the on screen instructions 16 Installation Installing components after installation Getting Started This chapter includes the following topics Starting Norton SystemWorks Basic Edition Starting Norton GoBack before Windows XP starts Activating your product Exploring the main window Viewing the status of your
17. echnical support security information and subscription and account information 22 Getting Started Viewing the status of your protection categories Viewing the status of your protection categories Norton SystemWorks Basic Edition includes the Norton Protection Center As you use your computer the Norton Protection Center monitors how well your computer and activities are protected from threats risks and damage Before you begin a task you can use the Norton Protection Center to determine if it is safe to continue To view the status of your protection categories See Starting Norton 1 In the main window click the Norton Protection SystemWorks Basic Center tab Edition on page 17 In the Norton Protection Center window click a protection category 3 Review the status of each item in the selected protection category About the protection categories Depending on the programs that are installed with the Norton Protection Center the protection categories can include the following Displays the status of protection categories that are specific to your product Displays the protection status of your outgoing and incoming email scanning Displays the protection status for your Internet transactions if applicable Getting Started 23 About the summary status indicator About adjusting a protection category setting You can increase the protection level for a category by adjusting a categ
18. engineer decompile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software C use the Software as part of a facility management timesharing service provider or service bureau arrangement or D use the Software in any manner that is not permitted pursuant to this License Agreement 2 Content Updates Certain Software uses content that is updated from time to time including but not limited to the following Software antivirus and crimeware software use updated virus definitions antispyware software uses updated spyware definitions antispam software uses updated antispam rules content filtering and antiphishing software use updated URL lists some firewall software use updated firewall rules vulnerability assessment products use updated vulnerability data and web site authentication software uses updated lists of authenticated web pages these updates are collectively referred to as Content Updates or alternatively referred to as Protection Updates or Security Updates at times You shall have the right to obtain Content Updates for any period for which You have purchased a subscription for Content Updates for the Software including any subscription included with Your original purchase of the Software except for those Content Updates that Symantec elects to make available by separate paid subscription or for any period f
19. esponding to 23 Subscription and account information 25 Symantec Web site accessing from Reports amp Statistics 25 accessing from the Help menu 25 accessing from your browser 25 accessing from your product 25 accessing Symantec from the Help menu 25 Activation 25 Club Symantec 25 More Symantec Solutions 25 Online Virus Encyclopedia 25 Security Response 25 support 25 T Technical Support 29 for Norton SystemWorks Basic Edition 25 from Symantec 25 transaction security 22 troubleshooting technical support 29 U User Guide PDF on CD 25 opening 25 Need Help Were here to assist you online or on the phone Free Online Service Visit www symantec com globalsupport for answers information and advice about technical issues You ll find automated tools that let you analyze your PC and get instant solutions plus a knowledgebase to help you better understand the latest technology and security developments Our service Web site is continually refreshed to make sure you have the best information available Talk with an Expert We re ready to take your call at any time Quick Response Call 900 646 0029 The first minute is free charged on a per minute basis thereafter U S only In depth Response Call 877 832 2810 for more complicated issues flat rate service charge U S and Canada only Visit ClubSymantec Whether you use your computer to manage your finances shop online or share photos with family and friend
20. follows You may A use one copy of the Software on a single computer If a greater number of copies and or number of computers is specified within the Documentation or the applicable transaction documentation from the authorized distributor or reseller from which You obtained the Software You may use the Software in accordance with such specifications B make one copy of the Software for back up or archival purposes or copy the Software onto the hard disk of Your computer and retain the original for back up or archival purposes C use the Software on a network provided that You have a licensed copy of the Software for each computer that can access the Software over that network D permanently transfer all of Your rights in the Software granted under this License Agreement to another person or entity provided that You retain no copies of the Software and the transferee agrees to the terms of this License Agreement Partial transfer of Your rights under this License Agreement shall not be permitted For example if the applicable documentation grants You the right to use multiple copies of the Software only a transfer of the rights to use all such copies of the Software would be valid and E use the Software in accordance with any additional permitted uses which may be set forth below You may not nor may you permit any other person to A sublicense rent or lease any portion of the Software B reverse
21. ial Computer Software Documentation as applicable and any successor regulations Any use modification reproduction release performance display or disclosure of the Software by the U S Government shall be solely in accordance with the terms of this License Agreement 9 Export Regulation You acknowledge that the Software and related technical data and services collectively Controlled Technology may be subject to the import and export laws of the United States specifically the U S Export Administration Regulations EAR and the laws of any country where Controlled Technology is imported or re exported You agree to comply with all relevant laws and will not export any Controlled Technology in contravention to U S law nor to any prohibited country entity or person for which an export license or other governmental approval is required All Symantec product is prohibited for export or re export to Cuba North Korea Iran Syria and Sudan and to any country subject to relevant trade sanctions You hereby agree that You will not export or sell any Controlled Technology for use in connection with chemical biological or nuclear weapons or missiles drones or space launch vehicles capable of delivering such weapons 10 General This License Agreement will be governed by the laws of the State of California United States of America This License Agreement is the entire agreement between You and Symantec relating to th
22. l does not appear 13 What if Windows XP fails to start after installing Norton SystemWorks 13 Installing Norton SystemWorks options after installation ccccceeeeeeeeeeeeeeees 14 Installing components after installation 15 Getting Started Starting Norton SystemWorks Basic Editio arnai E ERE 17 Starting Norton GoBack before Windows XP Stari Serna a EE NEN 18 Activating your product ccceceeeeee es 18 Exploring the main window 055 19 Viewing the status of your protection Categories 23 read Aa ds 22 About the summary status indicator 23 For more information 6 eeeeees 24 Service and support solutions Index 10 Contents This chapter includes the following topics Before you begin Installing and activating Norton SystemWorks Basic Edition If the opening panel does not appear What if Windows XP fails to start after installing Norton SystemWorks Installing Norton SystemWorks options after installation Installing components after installation Before you begin Before you begin you should close all open programs on your computer and ensure that you are connected to the Internet Do not install this product if you think that there is lost or destroyed data on your computer or a problem with your disk drive During installation Microsoft messages may appear Follow Microsoft s on screen instruc
23. mation on potential security risks as well as URLs of websites visited that the Software deems potentially fraudulent The URLs could contain personally identifiable information that a potentially fraudulent website is attempting to obtain without Your permission This information is collected by Symantec for the purpose of evaluating and improving the ability of Symantec s products to detect malicious behavior potentially fraudulent websites and other Internet security risks This information will not be correlated with any personally identifiable information Portable executable files that are identified as potential malware including information on the actions taken by such files at the time of installation These files are submitted to Symantec using the Software s automatic submission function The collected files could contain personally identifiable information that has been obtained by the malware without Your permission Files of this type are being collected by Symantec only for the purpose of improving the ability of Symantec s products to detect malicious behavior Symantec will not correlate these files with any personally identifiable information Such automatic submission function may be deactivated after installation by following the instructions in the Documentation for applicable products The name given during initial setup to the computer on which the Software is being installed If collected the name will
24. or which You have otherwise separately acquired the right to obtain Content Updates Symantec reserves the right to designate specified Content Updates as requiring purchase of a separate subscription at any time and without notice to You provided however that if You purchase a subscription that includes particular Content Updates on the date of purchase You will not have to pay an additional fee to continue receiving such Content Updates for the remaining period of Your existing subscription even if Symantec designates such Content Updates as requiring separate purchase This License Agreement does not otherwise permit You to obtain and use Content Updates 3 Product Installation Required Activation A During the installation process the Software may uninstall or disable other security products or features thereof if such products or features are incompatible with the Software or for purposes of improving the overall functionality of the Software B There may be technological measures in this Software that are designed to prevent unlicensed or illegal use of the Software You agree that Symantec may use these measures to protect Symantec against software piracy This Software may contain enforcement technology that limits the ability to install and uninstall the Software on a computer to not more than a finite number of times for a finite number of computers This License Agreement and the Software containing enforcement te
25. ory 4 Click Yes 14 Installation Installing Norton SystemWorks options after installation 5 Click Continue Your computer automatically restarts and Norton GoBack is turned off Installing Norton SystemWorks options after installation When you install Norton SystemWorks Basic Edition the Installation Options panel provides a list of options that you can install or choose not to install If you choose not to install these options during installation you can add them later by using your CD If you downloaded Norton SystemWorks Basic Edition you can access these options from the file you downloaded To install Norton SystemWorks options after installation by using the CD 1 Insert the Norton SystemWorks Basic Edition CD into your computer s CD ROM drive 2 Inthe opening panel click Install Norton SystemWorks 3 Inthe Modify Installation panel click Modify 4 Inthe Installation Options panel ensure that the components you want to install are checked click Next and then follow the on screen instructions To install Norton SystemWorks options after installation by using downloaded files on Windows XP 1 On your desktop click Start gt Settings gt Control Panel gt Add or Remove Programs 2 Inthe Add or Remove Programs panel click Norton SystemWorks and then click Change 3 Inthe Modify Installation panel click Modify 4 Inthe Installation Options panel ensure that the components you want to install ar
26. ory setting Depending on the type of activity you can turn an item on or off change settings or update the status of a feature that is out of date For specific information you can look up each item in the Norton SystemWorks Basic Edition online Help About the summary status indicator The Norton Protection Center tab summarizes your current protection levels for different activities such as emailing and Web browsing It estimates a general level of protection based on the security programs that are installed on your computer A status indicator appears on the left side of the main window The status levels are as follows No action is required on your part Some issues require your attention but your computer is not at risk Some issues threaten your computer s data or its ability to perform effectively Responding to status indicators When a status indicator displays a status that requires your attention you can take action to improve your protection status To respond to status indicators Inthe main window click Fix Now 24 Getting Started For more information For more information The product documentation helps you use Norton SystemWorks Basic Edition You can find the information that you need on your computer and on the Symantec Web site Accessing Help Help is available throughout your Symantec product Help provides links to information that assists you with the specific tasks
27. protection categories About the summary status indicator For more information Starting Norton SystemWorks Basic Edition Norton SystemWorks Basic Edition protects any computer on which it is installed You do not have to start the program to be protected If Norton SystemWorks Basic Edition detects a situation that requires your attention a window opens to help you resolve it At any time you can start Norton SystemWorks Basic Edition to adjust the settings review your protection status or perform preventive maintenance All of the program features can be accessed from the main window 18 Getting Started Starting Norton GoBack before Windows XP starts To start Norton SystemWorks Basic Edition lt Do one of the following Inthe Windows notification area double click the Norton SystemWorks Basic Edition icon On the Windows taskbar click Start gt All Programs gt Norton SystemWorks gt Norton SystemWorks Starting Norton GoBack before Windows XP starts Every time that you start your computer the Norton GoBack boot menu appears before Windows XP starts You are given three seconds to press the spacebar to access Norton GoBack recovery functions If you do not press the spacebar your computer starts normally If Windows XP is unable to start you can use the boot menu to access the Disk Drive Restore feature This lets you revert your disk drive and protects you from software and system failures
28. r providing your support About phone support If you have a question or problem that you cannot resolve on the support Web site by yourself the Web site provides a link to information about phone support For questions about installation or common problems on acurrent version of a Norton product there is no charge For other problems or if you are using an older version phone support will be fee based This support is available to all registered customers To visit our Customer Support site go to www symantec com techsupp 30 Service and support solutions Support for old and discontinued versions Under the Home amp Home Office section select your product Then from the list of options choose the item that best describes your issue If you have a question or problem that you still cannot resolve on the support Web site by yourself click a Contact Us link for additional phone support information This support is available to all registered customers Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold telephone support is discontinued six months after the termination announcement Technical information on these products may still be available through the support Web site at the following address www symantec com techsupp Subscription policy This renewable service includes protection updates and new product features as available throughout the se
29. rvice period Please note that features may be added modified or removed during the service period Service period lengths vary by Symantec product After your initial service period ends you must renew your service subscription before you can update and use your protection When you run LiveUpdate near the end of your service period you are prompted to subscribe for a nominal charge Follow the instructions on the screen to renew Worldwide service and support Support solutions vary by country For Symantec and International Partner locations that are outside of the United States contact one of the service and support Service and support solutions Worldwide service and support offices that are listed in this section You can also go to the following Web site and select your language www symantec com techsupp globalsupport html For each region please check the Web site for the appropriate phone number Symantec Corporation 555 International Way Springfield OR 97477 U S A http www symantec com home_homeoffice support index jsp Symantec Australia Level 2 1 Julius Avenue North Ryde NSW 2113 Sydney Australia http www symantec com en aa home_homeoffice support index jsp Symantec Ltd Consumer Services amp Support PO Box 5689 Blanchardstown Dublin 15 Ireland http www symantec com en uk home_homeoffice support index jsp 31 32 Service and support solutions Worldwide service and support
30. s we want your experience to be as Safe enjoyable and productive as possible ClubSymantec your one stop resource for computer related topics is here to help When you visit you ll discover a wealth of podcasts online demos and other tools and information resources to help keep you up to speed on the latest in Internet security Consider it your place on the Web to learn ask questions and play Visit www clubsymantec com to get started Family Resource Web Site Symantec is dedicated to keeping children safe online and making sure that they are good cybercitizens With your direction and supervision the Internet can be a positive place for children to learn communicate and socialize Symantec s Family Resource Web Site is there to help you provide the guidance your children need to use the Internet safely and securely Visit www norton com familyresource for more information Copyright 2007 Symantec Corporation All rights reserved Symantec the Symantec Logo Norton Ghost GoBack LiveUpdate Norton 360 Norton AntiBot Norton AntiSpam Norton AntiVirus Norton Confidential Norton Internet Security Norton Personal Firewall Norton Save amp Restore 360 and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries Windows and Vista are trademarks of Microsoft Corporation Other names may be trademarks of their respective owners PN 12688020
31. tions before you continue the installation of Norton SystemWorks Basic Edition 12 Installation Installing and activating Norton SystemWorks Basic Edition Installing and activating Norton SystemWorks Basic Edition You can install Norton SystemWorks Basic Edition from a CD or from a file that you download See If the opening panel does not appear on page 13 To install and activate Norton SystemWorks Basic Edition 1 Do one of the following If you install from a CD insert the CD into the CD ROM drive If you downloaded your copy of Norton SystemWorks Basic Edition double click the file that you downloaded In the opening panel click Install Norton SystemWorks Read the License Agreement type your Product Key if prompted and then click I Agree If you do not accept the License Agreement you cannot continue the installation In the Installation Options panel review the options and then click Next The installation takes a few minutes The length of time depends on the number of options you selected on the Installation Options panel In the Installation Confirmation panel click Finish Wait until the Activation panel appears before you continue In the Activation panel wait for the progress bar to stop Activation takes a few minutes If the Norton Account panel appears do one of the following If you currently have a Norton Account complete the Sign in to an existing Norton Account
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