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Axis 240Q 4-Port Blade Video Server 10-pack
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1. ni xi the default AXIS Custom Settings 9 3 2400 Live View page Upload Own Web Files D To upload or remove your own web files click Upload Remove administrator only can be customized to Modify the Axis Look E x Background color Defaut C own White suit your own inia rii Fi Text color Defaut C own Black x requirements or you bakgrunds hera Com E O extemal Re can upload and use Banner None cur EEA lt h Banner link None C own http your own home Pn Ones ler teeny EC Coo ceri page Logo link Cone default C own http Title C None Default C own Title text abov Description C None Default C own Description text below image To upload your own p Caution Unchecki the box for Sh tup tink will thi tup link fi thi duct s Hi P The Set files click the sedeat E isl aie C EE In BOE Un E EEE OUSC Pe ID CIT l d R address for this product is http 10 93 130 241 operator basic shtml Upload Remove PETE EEEE ERU 0 H P button and see the wniHome Page j Use own home page description below me CTT Note that the setup address is http lt ip address operator basic shtml Upload Own Web Files Your own web files background pictures etc must first be uploaded to the AXIS 240Q in order to be available for selection in the Custom Settings setup dialog Once uploaded the files are shown in the drop down list 1 Enter the path t
2. A video format that supports simultaneous playback of audio and video AXIS Internet Dynamic DNS Service This free service provides an Axis network product with a unique DNS or domain name URL address which can then be used instead of an IP address to access the product from a web browser AXIS IP Utility A tool for discovering and setting IP addresses for Axis network devices AXIS IP Utility is supplied free of charge by Axis AXIS Camera Management A powerful and efficient installation and management tool for Axis network video products The tool can automatically find and set IP addresses show connection status and manage firmware upgrades of multiple devices Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space This type of image is known as a raster graphic GIF s and JPEG s are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescaled without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Bluetooth Bluetooth is an open standard for wireless transmission of voice and data between mobile devices PC
3. Item Supported protocols Specification Motion JPEG streaming HTTP Event notification HTTP TCP SMTP Image upload FTP SMTP HTTP Network control data DHCP UPnP ARP DNS DynDNS3 NAT traversal SOCKS SNMP NTP Security SSL TLS HTTPS More information on protocol usage is available at www axis com This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org Approvals EMC CE compliant according to EN550022 1998 Class B EN550024 1998 EN61000 3 2 2000 EN61000 3 3 2000 FCC Subpart B Class A B VCCI Class B e C tick AS NZS 3548 Canadian ICES 003 B by compliance with EN55022 1998 Class B Approvals Safety e EN60950 UL CSA power adapter only Video Inputs 4 BNC composite video inputs with 75 Ohm Hi Z termination including autosensing for NTSC and PAL Management Remote configuration and status using web based setup tools Pre Post Alarm Buffer Up to 3MB memory available per video source for pre post alarm image storage Dimensions Height 1 7 4 2 cm Width 5 5 14 0 cm Length 6 1 15 5 cm Weight 1 2 Ib 0 54 kg power adapter not included Complimentary Software AXIS Media Control AMC ActiveX component software required for Microsoft Internet Explorer installed automatically on first use Optional AXIS IP Utility For Windows installation 56 AXIS 2
4. Camera surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 MPEG 4 decoder license To purchase further licenses contact your reseller Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be used with this unit to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Op
5. Color black 6 white Overlay capabilities Time date text or image Security Multi user password protection P address filtering HTTPS SSL TLS encryption Users 20 simultaneous users Pan Tilt Zoom PTZ support for remote camera control Please see www axis com for information about supported devices Terminal connector I O ports and connections 4 digital alarm inputs 4 digital output transistors max 24V 0 1 A RS 485 serial port Alternative power D Sub connector RS 232 serial port Max 115 Kbit s Network connector Ethernet 10BaseT 100BaseTX connected via CAT 5 network cable to RJ 45 network socket Processors and memory ARTPEC 2 compression chip ETRAX 100 LX 32 bit RISC 100MIPS CPU 32 MB RAM 8 MB Flash memory Power External AXIS PS K Power adapter included 9V DC 9W Alternative power connection via terminal connector 7 20V DC max 7W Operating Conditions Temp 5 C 41 F to 50 C 122 F Humidity 20 80 RH non condensing Minimum web browsing requirements Pentium III CPU 500 MHz or higher or equivalent AMD 128 MB RAM AGP graphic card Direct Draw 32 MB RAM Windows XP 2000 NT4 0 ME or 98 DirectX 9 0 or later Internet Explorer 6 x or later For other operating systems and browsers please see www axis com techsup AXIS 240Q Technical Specifications 55
6. The default HTTP port number 443 can be changed to any port within the range 1024 65535 This is useful for e g simple port mapping AXIS 240Q System Options 41 NAT traversal Use NAT traversal when your video server is located on an intranet and you want to make it available from the other side of a NAT router FTP The FTP server running in the AXIS 240Q enables the upload of e g new firmware user applications etc Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an MPEG 4 stream Check the box to enable the RTSP server and enter the RTSP port number to use The default setting is 554 and the allowed port range is 1024 65535 Note that MPEG 4 streams will not be available if this is not enabled Network Traffic The default setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the connection speed by selecting it from the drop down list Maximum bandwidth Specify in Mbit s or kbit s the maximum bandwidth the AXIS 2400 is allowed to use on your network This is a useful function when connecting the video server to busy or heavily loaded networks The default setting is Unlimited For more information please see the online help SOCKS SOCKS is a networking proxy protocol The AXIS 2400 can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionali
7. especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at pre set times in a repeating pattern on selected weekdays How to set up a scheduled event This example describes how to set the video server to send an email notification with saved images from a set time 1 Click Add scheduled on the Event types page 2 Enter a descriptive name for the event e g Scheduled email 3 Set the priority High Normal or Low 4 Select the video source i e the source the event should act on e g Video 2 in Storage room 5 Set the Activation Time parameters 24h clock when the event should be active e g start on Sundays at 13 00 with a duration of 12 hours 6 Set the When Activated parameters i e specify what the video server should do at the specified time e g send uploaded images to an email address AXIS 240Q Event Configuration 25 7 Click OK to save the Event in the Event Types list Please see the online help for descriptions of each available option Motion Detection In the Motion Detection menu you can configure the video source s for motion detection The motion detection feature is used to generate an alarm whenever movement occurs or stops in the image Motion detection is configured in Include Exclude windows of which up to 40 10 per video source can be configured Include windows target specific areas within the whole image e Exclude windows are
8. protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router creates and or maintains a special routing table that stores information on how best to reach certain destinations A router is sometimes included as part of a network switch See also Switch Security surveillance Network video s advanced functionality makes it highly suited to the applications involved in security surveillance The flexibility of digital technology enhances security personnel s ability to protect people property and assets Such systems are therefore an especially attractive option for companies currently using CCTV Server In general a server is a computer program tha provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client web browser Sharpness This is the control of fine detail with
9. while not producing any extra visible light Inputs Outputs I O s The digital I Os on for example a network camera can be used to connect any device that can toggle between an open and a closed circuit For example if a door switch is used as an input device opening the door could trigger the upload of video images and the sending of notification messages An output might for example be used to automatically start a siren when there is a motion detection trigger ISMA Internet Streaming Media Alliance ISMA s goal is To accelerate the adoption and deployment of open standards for streaming rich media content such as video audio and associated data over Internet protocols I VOP See VOP 62 AXIS 240Q Glossary JPEG Joint Photographic Experts Group Together with the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest quality results in the largest file there is a trade off between image quality and file size kbit s kilobits per second A measure of the bit rate ie the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geograp
10. RS 422 does not allow multiple drivers only multiple receivers Maximum recommended range is 4 000 feet 1200 meters Maximum recommended baud rate is 10Mbit s RS 485 An upgraded version of RS 422 that supports up to 32 devices on the same connection RS 485 is an electrical specification of a two wire half duplex multipoint serial connection It enables the configuration of inexpensive local networks and multidrop communications links It offers high data transmission speeds up to 10Mbit s and as it uses a differential balanced line over twisted pair like RS 422 it can span relatively large distances 4000 feet or 1200 meters RS 485 only specifies the electrical characteristics of the driver and the receiver It does not specify or recommend any data protocol RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like audio and video bridges as well as multicast to unicast translators It offers quality of service feedback from receivers to the multicast group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol An Internet protocol for the transport of real time data e g audio and video It can be used for media on demand as well as interactive services such as Internet telephony RTSP Real Time Streaming Protocol A control
11. aha RR CER REG pda RR Rd E 13 Video Source Settings lssssssssssesssee E ENEE 14 Overlay Mask settings sa dere tac conan Eae Toe drole ende gocce 15 Live View CONi adis exele PRENDI Dose pere TRE ERI EK RE RR a ERES 18 ENUMERARE 18 HTML Examples ssssssseseeee ete 21 External VideO stu die bezel bas tede vacare Plon ei edat ua qud t ete PORE E a aa 21 Sequence Mode 4e ongu neg pr Re EE Heda ead RE E Roa i Ree nee add 21 Event Configuration u c dr rere ER pe gr RR Rape bn KR Ro p RR ed 22 Event SENES eiaeia usb Ip RD cue E oo wend tenes peek alee lke ad 22 e agr m 23 Motion Detection ss crssirriisiiniiieiriipriaitardsid tatai rapidan dais 25 Port Status sccceezsekede emer eek tela axe E D n ORE e buo 26 Pan Wilt ZOOM ccc Ed ACE EN E ILU AL LE E M 27 Installing PTZ DEVICES ides kk ened gage eRe E RE n E dew pe dades 27 PIZ Configuration ues cedere rhe ssai emm ace m iex e xg ade aa Us 28 PIZ Controls Jeu errr ne RE NRRERRRERRERRR ETEO DEIENE RERNE E EA ds 29 System Options cuessenceermeenk e ie due e e be e iE RUE EORR RUE Rid md a te e x RC ee 34 Security USers i cissdae sep ERE pak ae Soa REG wa GREE ae ea ee ee DES 34 802 1x Network Admission Control 35 Date Gt TIME e PCI ET 38 Network Basic TCP IP Settings lssssssssssssssssssmm 38 4 AXIS 240Q Network Advanced TCP IP Settings 0 0 cece eee e eee eee ee ee 40 Se cc MITT 41 Dus Quality of SEIVICE coupes s Ra ae
12. an image as an overlay usually used to provide extra information in the overlay Playing Motion JPEG video image 000 PAN Left Right e Place up to 3 configurable vado privacy masks to conceal foe Wie 5 different areas of the TEMERE S video image Selecting the overlay mask type from the menu will display further settings available for the selected type See the online help for further information Note A privacy mask cannot be bypassed but an overlay image can be bypassed with the help of the AXIS VAPIX API Upload and use an overlay image 1 Select Uploaded image as overlay in the drop down list for Overlay Mask Type New options appear 2 In the field Upload own image click the Browse button and locate the image file on your computer or server 3 Click the Upload button and follow the on screen instructions To use an already uploaded image 1 Select an uploaded image from the Use image drop down list 2 Place the image at the required location by entering the x and y coordinates 3 Click Save 16 AXIS 240Q Video amp Image Settings AXISA AXIS 240Q Video Server Live View Setup Help gt Basic Configuration Overlay Mask Settings 2 Overlay Mask Type M MM Overlay Mask Type None EE gt Video 2 Test Overlay Mask Settings gt Video 3 Test after saving video1 gt Video 4 Quad Stream Overlay Mask gt Live View Config Event Configuration gt System Options
13. and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the AXIS 240Q s IP address In the page that appears use the Browse button to select the upgrade file to use e g axis240q bin Then click the Load button to restart the upgrade process 4 After the upgrade has completed 1 10 minutes the unit will automatically restart and show a steady green on the Power and Status LED s and flashing green or amber on the Network LED 5 Reinstall the AXIS 240Q See the Installation Guide If the emergency recovery procedure does not get the AXIS 240Q up and running again please contact Axis support at www axis com techsup Support If you contact Axis support please help us help you resolve your problems expediently by providing a server report log file and a brief description of the problem Server Report go to Setup System Options Support Overview The server report contains important information about the server and its software as well as a list of the current parameters Log file go to Setup gt System Options gt Logs amp Reports The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting 52 AXIS 240Q Troubleshooting Symptoms Possible Causes and Remedial Actionsl Problems setting the IP address Using ARP Ping the IP address Restart the server and try again Ensure also the ping length is set to 408
14. areas to be ignored within the Include window Once configured the motion detection windows will appear in a list when motion detection is selected to trigger an event See How to set up a triggered event above Note Using the motion detection feature may decrease overall performance in the video server AXISA AXIS 240Q Video Server Live View I Setup Help Basic Configuration Motion Detection Q Configure Included Configure Excluded Windows Windows Live View Config Windows Name New Del Event Configuration Instructions gt Video amp Image Event Servers Event Types v Motion Detection Video 1 Video 2 Video 3 Video 4 Port Status System Options About C View Selected Window How to configure Motion Detection This example describes how to configure Video 1 for motion detection Click Motion Detection in the Event Configuration menu Select video source 1 from the menu 1 2 3 Click the Configure Included Windows radio button 4 Click New 5 Enter a descriptive name of your choice under Windows name 26 AXIS 240Q Event Configuration 6 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position 7 Adjust the Object size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activit
15. available from the standard help pages 45 46 AXIS 240Q System Options Resetting to the Factory Default Settings To reset the AXIS 2400 to the original default settings go to the System Options gt Maintenance web page as described in Maintenance on page 43 or use the control button on the front panel as described below Using the Control Button 1 Press and hold the Control Keep the Control button Switch off the AXIS 240Q by disconnecting power AXIS 240Q Video Server button while you reconnect power pressed until the Status Indicator displays yellow this Status Indicator Control Button may take up to 15 seconds Release the Control button When the Status Indicator changes to Green may take up to 1 minute the process is complete and the AXIS 240Q has been reset Re install the AXIS 240Q as described in the Installation Guide AXIS 240Q Unit Connectors 47 Unit Connectors The following connectors are described in this section e The D Sub Connector on page 47 e The I O Terminal Connector on page 48 e COM Ports RS 232 and RS 485 on page 49 The D Sub Connector The AXIS 2400 provides one 9 pin D sub connector providing the physical interface for an RS 232 port used for connecting accessory equipment such as PTZ devices for the remote control of connected video cameras Pin assignment table and pinout of the RS 232 connector Pin Func
16. battery should not be replaced unless required If the battery does need replacing observe the following points Caution Danger of Explosion if battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions AXIS 240Q User s Manual Revision 1 2 November 2006 Part No 28039 Copyright Axis Communications AB 2006 AXIS 2400 3 Table of contents Product DeSCriptiOn xe rses oec cxtESEERREDR EE ERR quA exe le ek e oae Bx RR Libr n 5 AXIS 2400 Front Panel 0 0c cece eee ete eee eee 6 AXIS 2400 Rear Panel wi esee eke he cde ded ere dee im s bees 7 Using the Video Server iisesseki uam prerikpikdueree a xxu pre e red eed er e E RR re ids 8 Accessing the video Server ssssssssssssssesee annakaan anana 8 The Live View page seri tete e mee e en bd Rb duds 9 Video Streams srscesev eere bee doa anena EE EOE nd eiu d Rue E Rue ER d es d 10 Motion JPEG iesus bh RE RR RR ead takaa aw Wage a Re RuR eR ee as 10 The AXIS Media Control AMC isses RII 11 Other methods of accessing the video stream n nanunua nannaa eee eee 11 Configuring the video Servers isse pex amp e ned tage ee eee EER Gu EGE eee age ERU d 12 Accessing the Setup tools lslssesseessseese e 12 Video amp Image Settings lsssssssssesssesseessssse emm 13 Image Settings isses RE Ad bade
17. configured email address with a pre con figured message Video images can be sent as an attachment with the email Triggered Event A triggered event is activated by e g a push button connected to an input port on the video server detected movement in a configured motion detection window a lost signal from a video source a manually activated action e g from an action button in the web interface on restart reboot after e g power loss How to set up a triggered event This example describes how to set the video server to upload images when the main door is opened 8 Click Add triggered on the Event types page 1 2 Enter a descriptive name for the event e g Main door 3 4 5 Set the priority High Normal or Low see online help files Select which Video Source the event is to act on e g Video 1 on Main door Set the Respond to Trigger parameters when the event is to be active e g only after office hours Select the trigger alternative from the Triggered by drop down list e g an Input port with a connected sensor if the door is opened Set the When Triggered parameters i e set what the video server should do if the main door is opened e g upload images to an FTP server Click OK to save the event in the Event Types list Please see the online help for descriptions of each available option 24 AXIS 240Q Event Configuration Pre trigger and Post trigger buffers This function is v
18. firmware file on your computer Click Upgrade Upgrade Server Upgrade the AXIS 2409 Video Server with the latest firmware Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Notes eAlways read the upgrade instructions available with each new release before updating the firmware eAfter starting the process you should always wait at least 20 minutes before restarting the AXIS 2400 even if you suspect the procedure has failed Your dealer reserves the right to charge for any repair attributable to faulty updating by the user AXIS 240Q Troubleshooting 51 Emergency Recovery Procedure If power or the network connection to the AXIS 2400 is lost during the upgrade the process will fail and the unit will become unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the underside label on the product casing 1 Unix Linux From the command line type the following arp s IP address of AXIS 2400 Serial number temp ping s 408 IP address of AXIS 240Q gt Windows From a command DOS prompt type the following arp s IP address of AXIS 2400 Serial number ping 1 408 t IP address of AXIS 2400 2 Ifthe unit does not reply within a few seconds restart it
19. flexible I O options Factory default settings These are the settings that originally applied for a device when it was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The firewall ensures that only authorized users are allowed to access the one network from the other A firewall can be software running on a computer or it can be a standalone hardware device Fixed dome network camera This type of camera cannot be remotely controlled as regards movement but is mounted in the same type of dome as a controllable network dome camera This camera must be positioned manually to provide the required coverage Fixed network camera This type of camera cannot be remotely controlled as regards movement It must be positioned manually to provide the required coverage Fixed iris See Autoiris Focal length Measured in millimeters the focal length of a camera lens determines the width of the horizontal field of view which in turn is measured in degrees FTP File Transfer Protocol FTP is an application protocol that uses the TCP IP protocols used to exchange files between computers devices on networks Frame A frame is a complete video image In the 2 1 inter
20. gt Video 2 gt Video 3 gt Video 4 gt Quad Stream Overlay Mask gt Live View Config gt PTZ Configuration Event Configuration gt System Options About Image Appearance AXIS 240Q Video Server Live View Setup Help Image Settings 2 Image Appearance Resolution o Aspect ratio correction 4CIF de interlacing 4CIF 704 x 480 704 x 576 w NTSC PAL Compression 30 0 100 Rotate image degrees Color setting Color v Text Overlay Settings O Include date Include time Include text r Text color white vi Text background color black v Place text date time at top of image Video Stream Maximum video stream time unlimited Oo Limited to t seconds per session Maximum frame rate unlimited O Limited to 1 6 fps per viewer Test Test settings before saving Save Reset Modify the Image Appearance to optimize the video images according to your requirements All configuration of images and overlays will affect the performance of the video server depending on the usage and the available bandwidth High resolution generates larger files Lower compression improves image quality but generates larger files Black amp White uses less bandwidth than Color Rotating the image 90 or 270 degrees will lower the maximum frame rate See also the specifications for frame rates and bandwidth on page 71 14 AXIS 240Q Video amp Image Set
21. if your DHCP server can update a DNS server you can access the AXIS 2400 by host name which is always the same regardless of the IP address AXIS 240Q System Options 39 Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associates the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes The ARP Ping service is automatically disabled 2 minutes after the unit is started or as soon as an IP address is set Pinging the unit will still be possible when this service is disabled AXIS Internet Dynamic DNS Service If the AXIS 2400 has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes the service is updated to reflect the change Check the box to enable disable automatic updates The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed To do this click Settings and follow the instructions For more information please refer to the online help 40 AXIS 240Q System Options Network Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View butto
22. image sensors also allow processing circuits to be included on the same chip an advantage not possible with CCD sensors which are also much more expensive to produce Coaxial cable Coaxial cable is the standard means of transmitting analog video in a CCTV system Coaxial is also used by cable companies to distribute television in residential buildings Codec In communications engineering a codec is usually a coder decoder Codecs are used in integrated circuits or chips that convert e g analog video and audio signals into a digital format for transmission The codec also converts received digital signals back into analog AXIS 240Q Glossary 59 format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in which case it is generally taken to mean an algorithm or computer program for reducing the size of large files and programs Composite video A type of video signal in which the red blue and green signals sometimes audio signals too are mixed together Compression See Image Compression Contrast Defines the degree of difference between the lightest and darkest parts of an image or video stream Control unit If a CCTV system has more than one camera there must be a way to control the video signals going to recorders and monitors There are three basic types of Video Control Unit Multiplexer Switch and Quad dB Dec
23. included video stream Multiple IP addresses host names can be defined and are separated by semicolons AXIS 240Q System Options Notes elf the referrals feature is enabled and you wish to also allow normal access to the Live View page the product s own IP address or host name must be added to the list of allowed referrers eRestricting referrers has no effect on an MPEG 4 video stream To restrict an MPEG 4 stream IP address filtering must be enabled eRestricting referrers is of greatest value when not using IP address filtering If IP address filter ing is used then the allowed referrers are automatically restricted to those allowed IP addresses HTTPS For greater security the AXIS 240Q can be configured to use HTTPS Hypertext Transfer Protocol over SSL Secure Socket Layer That is all communication that would otherwise go via HTTP instead goes via an encrypted HTTPS connection Certificate to use HTTPS for communication with the AXIS 240Q a Certificate must be created using one of these methods A self signed certificate can be created in the video server but this does not guarantee the same level of security as an official certificate e An official certificate issued by a CA Certificate Authority A CA issues and manages security credentials and public keys for message encryption 1 Click either Create self signed certificate or Create Certificate Request and enter the required information in the provided fi
24. markup tells the browser how to display the page s words and images for the user HTTP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic images sound video and other multimedia files on the web The HTTP protocol runs on top of the TCP IP suite of protocols HTTPS Hypertext Transfer Protocol over SSL HTTPS is a protocol used by web browsers and servers to encrypt and decrypt user page requests and the pages returned by the server The encrypted exchange of information is governed by the use of an HTTPS certificate issued by a Certificate Authority which guarantees the authenticity of the server Hub A network hub is used to connect multiple devices to the network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to the device it is specifically intended for IEEE 802 11 A family of standards for wireless LANs The 802 11a standard supports 1 or 2 Mbit s transmission on the 5 GHz band IEEE 802 11b supports data rates up to11 Mbit s on the 2 4 GHz band while 802 11g allows up to 54 Mbit s on the 2 4 GHz band Image compression Image compression minimizes the file size in bytes of an image Two of the most common compressed image formats are JPEG and GIF See also MPEG and Motion JPEG Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at ha
25. more information 8 AXIS 240Q Using the video server Using the video server The AXIS 240Q can be used with most standard operating systems and web browsers The recommended browser is Internet Explorer with Windows and Mozilla with other operating systems See also the Technical specifications on page 67 Note For information on installing the video server please refer to the Installation Guide Accessing the video server 1 Start your browser Live view AXIS 240Q Video Server Micros File Edit view Favorites Tools Help 2 Enter the IP address or host name of the AXIS 2400 in the Address http 192 168 0 100 Location Address field of your browser 3 Enter the user name and password set by the administrator 4 The Live View page is displayed in your browser AXIS 240Q Video Server Live View Setup Help Source Quad Stream zl Playing Motion JPEG 000 AXIS 240Q Using the video server Notes Notes eTo view streaming video in Microsoft Internet Explorer you must set your web browser to allow the AXIS Media Control AMC to be installed on your computer AMC is required to use audio in the AXIS 241SA AXIS 2410A and AXIS 243SA AMC also provides an MPEG 4 decoder for viewing MPEG 4 video streams This decoder is installed the first time an MPEG 4 video stream is accessed Please note that the product administrator may have disabled the installa tion of the decoder as a li
26. queue Position in queue Time remaining seconds Request control PTZ Control Queue Use the PTZ Control Queue window to enable and disable PTZ queueing This window allows you to set up a queue for viewers wanting to access the AXIS 240Q and limits the number of viewers and the length of time each viewer can access and control PTZ For more information on how to set up the control queue please see the online help C AXISA AXIS 240Q Video Server Live View Setup Help PTZ Control Queue 2 Control Queue Settings gt Basic Configuration Video amp Image Enable PTZ control queue for gt Live View Config Limit number of users in queue to 1 100 i Control lltime S 3600 PTZ Configuration ES LLLA 1 Control Queue gt Event Configuration System Options About Note also that a viewer who belongs to a group see Security Users on page 34 that has a higher PTZ priority can go in front of other users in the queue and take control of the AXIS 2400 AXIS 240Q Pan Tilt Zoom 33 The order of priority for taking control of the queue is listed below 1 Administrators An administrator may take the PTZ control regardless of who is currently first in queue The administrator will be removed from queue 60 seconds after the their last PTZ control command Event You can set up the AXIS 240Q to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm The e
27. see COM Ports RS 232 and RS 485 on page 49 Maintenance Restart The unit is restarted without changing any of the settings Use this method if the unit is not behaving as expected Restore The unit is restarted and most current settings are reset to factory default val ues The settings that will not be reset are e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e Default The default button should be used with caution Pressing this will return all of the video server s settings including the IP address to the factory default values Upgrade Server See Upgrading the Firmware on page 50 44 AXIS 240Q System Options Backup To take a backup of all of the parameters and any user defined scripts click this button If necessary it is then possible to return to a previous configuration if settings are changed and there is unexpected behavior Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for multi configurations or for firmware upgrades Support The support overview page provides valuable information on troubleshooting and contact information should you require technical assistance The System Overview pr
28. 40Q Technical Specifications General performance considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some will affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG clients Bandwidth affected e Video channels The number of video channels simultaneously accessed by cli ents affects the video server s CPU and video compression load e Simultaneous viewing of different streams resolution compression etc by dif ferent clients Frame rate and bandwidth affected e Heavy usage of event settings affects the CPU load Frame rate affected e Enabled motion detection Frame rate and bandwidth affected e HTTPS Increases the server s CPU load when encrypting data e Heavy network utilization due to poor infrastructure Bandwidth affected e Poorly performing client PC Lowers perceived performance Optimizing your system To see the bandwidth and frame rate currently required by the video stream the AXIS 240Q provides a tool that can be used to display these values directly in the video image To do t
29. AXIS 240Q Video Server User s Manual About This Document This manual is intended for administrators and users of the AXIS 2400 Video Server and is applicable for firmware release 4 40 It includes instructions for using and managing the AXIS 2400 on your network Previous experience of networking will be of use when installing and using this product Some knowledge of UNIX or Linux based systems would also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information Legal Considerations
30. AXIS Internet Dynamic DNS Service 39 B Backup 44 Bandwidth 57 Buffers 24 C CGI links 20 30 Click in image 30 Clients viewers 11 COM ports 49 Connectors 47 Control button 6 46 Customize 19 D Date amp time 38 DC power 48 Default Viewer 21 Default viewer 21 Digital input 48 DIP switch 6 DNS configuration 40 DNS server 40 Domain name 40 AXIS 240Q Index 67 D Sub connector 47 E Emergency recovery 51 Enable ARP Ping 39 Event 22 Event servers 22 Excluded widows 26 External video 21 External video sources 9 F Factory default settings 46 Frame rates 14 57 FTP server 22 G Generic HTTP 49 Generic TCP IP 49 H Host name 40 HTML examples 21 HTTP API 20 30 HTTP port number 40 HTTP server 22 HTTPS 35 I O ports 43 I O terminal connector 7 48 Included windows 25 Installing PTZ devices 27 IP address filtering 34 L Live view config 18 Live View page 9 12 Logs amp Reports 44 M Motion detection 25 68 AXIS 240Q Index N Network settings 38 NTP server 38 0 Operators 34 Output buttons 9 20 Own home page 19 Own web files 19 P Pan Tilt Zoom 49 Pan Tilt Zoom 29 Performance 56 Pinout 43 Pinout I O connectors 48 Port status 26 Post trigger buffer 24 Power adapter 7 Preset positions 31 Pre trigger buffer 24 PTZ 27 PTZ commands 20 30 PTZ control queue 32 Pulse 9 Pulse outputs 20 Q QoS 41 Quad stream 9 R Recovery 51 Referrals 34 Relat
31. About Overlay image requirements Image Formats Image Size e Windows 24 bit BMP full color The height and width of the overlay image in e Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 Overlay image limitations e The maximum overlay image size supported by the AXIS 240Q is the same as the max imum image resolution See Technical Specifications on page 54 e When a text overlay is also used this reduces the amount of space available to the overlay image To keep the text readable at lower resolutions the text overlay occupies proportionally more of the image at lower resolutions e If the overlay is initially positioned so that part of it is outside the video image it will be relocated so that it appears over the video image i e it is always the entire image that is displayed Please see the online help C for more information AXIS 240Q Video amp Image Settings 17 Use a Privacy Mask To use privacy masks to hide different areas of the video image 1 Select Configurable areas as privacy mask in the drop down list for Overlay Mask Type New options appear 2 Enter the x y coordinates of the top left hand corner of the mask and the height and width to define the masks placement and size 3 Select the privacy masks color black grey white or red 4 Click in the box beside Enable to enable one or more of the masks you have defined and click on Save Please see the online hel
32. Digital Input 4 7 Transistor Output With a maximum load of 100mA and maximum voltage of 24V DC this 8 Transistor Output output has an open collector NPN transistor with the emitter 9 Transistor Output connected to pin 2 GND If it is to be used with an external relay a diode must be connected in parallel with the load for protection 19 Transistor Output against any voltage transients 11 RS 485 A non inverting A half duplex RS 485 interface for controlling auxiliary equipment 12 RS 485 B inverting e g PTZ devices The AXIS 240Q includes one green 12 pin terminal block Connect input output devices to this block 1 Loosen the corresponding screw on top of the pin see the table above to determine which pin to use Push the cable into the connector and secure it by fastening the screw Once all devices are connected connect the terminal block to the video server s terminal connector C AXIS 2400 Unit Connectors 49 Schematic Diagram 1 O Terminal Connector PS K 9V EI e g push button Relay Device RS 232 D SUB COM Ports RS 232 and RS 485 The COM Ports RS 232 and RS 485 support several operational modes e Generic TCP IP enables the video server to receive status data and send com mands via TCP IP e Generic HTIP enables the video server to receive status data and send com mands via HTIP e Pan Tilt Zoom PTZ for controlling a PTZ device A PTZ device requi
33. Having to change tapes only once a day and retaining large amounts of information are perceived as key advantages in using this particular mode of recording TVL TV Lines A method of defining resolutions in analog video UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission AXIS 240Q Glossary 65 Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user See also Multicast UPnP A set of computer network protocols that allows the automatic peer to peer detection of devices on the network UPnP is promoted by the UPnP Forum URL Uniform Resource Locator An address on the network USB Universal Serial Bus A plug and play interface between a computer and peripheral devices scanners printers etc Varifocal lens A lens that provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one Video camera See Network camera and CCTV video camera Video de
34. Multiplexer A multiplexer is a high speed switch that provides full screen images from up to 16 analog cameras Multiplexers can playback everything that happened on any one camera with no interference from the other cameras on the system Network camera Network video camera A network camera is a camera and computer combined in one intelligent unit It captures and sends live video directly over an IP network such as a LAN intranet or the Internet Users can view and or manage the camera using a standard web browser or application software from any local or remote computer on a network The camera allows multiple authorized viewers from different locations to simultaneously access images A network camera is sometimes known as an IP camera Network connectivity The physical wired or wireless and logical protocol connection of a computer network or an individual device to a network such as the Internet ora LAN Network video Network video often referred to as IP Surveillance for specific applications within security surveillance and remote monitoring is a system that gives users the ability to monitor and record video over an IP network LAN WAN Internet NTSC National Television System Committee NTSC is an analog color encoding system used in television systems in Japan the United States and other parts of the Americas NTSC defines the video signal using 525 TV lines per frame at a refresh rate equal to 30 frames p
35. See or ARP and Ping must be set within two minutes in Windows on page 13 or ARP and Ping in UNIX Linux on page 14 after power has been applied to the video server The video server is located ona If the IP address intended for the AXIS 2400 and the IP address of your computer are located different subnet on different subnets you will not be able to set the IP address Contact your network adminis trator for an IP address on the same subnet as the computer you are performing the installation from The IP address is being used by Disconnect power from the AXIS 2400 another device Run the Ping command in a Command DOS window type ping IP address of unit If you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you receive Request timed out this means that the IP address is available for use with your video server In this case check all cabling and reinstall the unit The AXIS 2400 cannot be accessed from a Web browser The IP address has been changed 1 Move the AXIS 2400 to an isolated network or to one with no DHCP or BOOTP server Set the by DHCP IP address again using the ARP Ping command 2 Access the unit and disable BOOTP and DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alter
36. age Audio Live View Config Layout HTML Examples External Video Sequence Mode gt Event Configuration System Options About AXIS 240Q Video Server Live View Setup Help Live View Layout o use Axis look Om Default Live View Video Select the default video source for Live View O videoi Oviz O videos O videos Quad stream User Defined Links C show custom link 1 Name Custom link 1 C show custom link 2 Name Custer link 2 El show custom link 3 Name Custer link 3 AXIS 240Q Video Server Name Custom link 4 J Action Buttons IE show manual trigger button for Video 1 al trigger button for Video 2 al trigger button for Video 3 al trigger button for Video 4 C show snapshot button Output Buttons Output 1 Windows Internet Explorer AMC Activex 3 DUREE Server push MISWSUESURE v show vi Enable MPEG 4 decoder installation Show cr C use PTZ joystick mode as default O Enable ewer toolbar osshair in PTZ joystick mode MPEG 4 al trigger button for Quad Stream Use as cgilink web link uri https Use as cgilink web link 7 _ _ Usar Ok Ol wavinaw ur ttes 3ilink web link URL http MPEG 4 Motion JPEG will be shown with AMC in ush in other browsers lote Quick ith Windows Internet Explorer and with server p AXIS 240Q Live View Config 19 Customizing the default page The appearance of
37. air the image qual ity Control Button Press this button to restore the factory default settings as described in Resetting to the Factory Default Settings on page 46 or to install using AXIS Internet Dynamic DNS Service page 15 Video Inputs Accommodates up to 4 separate video sources VIDEO 1 VIDEO 4 simultaneously Each supported video input is connected using a coax BNC connector Physical connections made using e g 75 Ohm coax video cable have a recommended maximum length of 800 feet 250 meters AXIS 240Q Product Description AXIS 240Q Rear Panel see oS Fz The Serial Number is B MELELELE LILLE E i an located on the label on the underside of the unit Power adapter connector A single socket for connection of the PS K power adapter I O Terminal connector The I O Terminal connector provides the physical interface to 4 digital transistor outputs 4 digital inputs and an RS 485 interface See Unit Connectors on page 47 for more information Note The I O Terminal connector also provides an auxiliary connection point for DC power Network Connector The AXIS 240Q connects to the network via a standard network cable The AXIS 240Q detects the speed of the local network segment 10BaseT 100BaseTX Ethernet RS 232 Serial Connector A 9 pin D sub connector providing an RS 232 serial connection Typically used for connecting Pan Tilt Zoom devices See Unit Connectors on page 47 for
38. also JPEG and GIF Megapixel See Pixel MPEG Moving Picture Experts Group The Moving Picture Experts Group develops standards for digital video and audio compression It operates under the auspices of the International Organization for Standardization ISO The MPEG standards are an evolving series each designed for a different purpose MPEG 2 The designation for a group of audio and video coding standards and is typically used to encode audio and video for broadcast signals including digital satellite and Cable TV MPEG 2 with some modifications is also the coding format used by standard commercial DVD movies MPEG 4 MPEG 4 is a group of audio and video coding standards and related technology The primary uses for the MPEG 4 standard are web streaming media and CD distribution conversational videophone and broadcast television Most of the features included in MPEG 4 are left to individual developers to decide whether to implement them or not This means that there are probably no complete implementations of the entire MPEG 4 set of standards To deal with this the standard includes the concept of profiles and levels allowing a specific set of capabilities to be defined in a manner appropriate for a subset of applications Multicast Bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients See also Unicast
39. are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or function calls sometimes called the sockets application programming interface API SSL TSL Secure Socket Layer Transport Layer Security These two protocols SSL is succeeded by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financial transactions SSL uses public key certificates to verify the identity of the server Subnet amp subnet mask A subnet is an identifiably separate part of an organization s network Typically a subnet may represent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP address it simply looks at the bits selected by the mask Switch A network device that connects network segments together and which selects a path for sending a unit of data to its next destination In g
40. ate for a push button connected to an input is set to Open circuit as long as the button is not pushed the state is inactive If the button is pushed the state of the input changes to active AXIS 240Q Pan Tilt Zoom 27 Pan Tilt Zoom Installing PTZ Devices The AXIS 240Q supports several PTZ devices Please see www axis com for a complete list of supported devices and to obtain the correct driver Follow the instructions below to install a PTZ device 1 Using an appropriate cable connect the device to your selected port RS 232 or RS 485 These ports are available via the D Sub connector and the I O terminal connector respectively See page 49 for more information 2 In the setup tools go to Setup System Options Ports amp Devices and then select either port RS 232 or RS 485 to configure See the figure below AXIS a AXIS 240Q Video Server Live View Setup Help gt Basic Configuration COM Port RS232 Q f Port Settings gt Video amp Image Port 1 Usage gt i Generic TCP IP gt Live View Config gt Event Configuration I o v System Options gt Security Date amp Time gt Network v Ports amp Devices I O Ports RS232 RS485 Maintenance gt Support gt Advanced About 3 Select Pan Tilt Zoom from the Usage drop down list 4 Click Upload to install a PTZ driver PTZ drivers are available from the Axis Web site at www axis com 5 Click Port Options to modify the port se
41. by a computer device connected to that network IP addresses allow all the connected computers devices to find each other and to pass data back and forth To avoid conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other part will represent the local machine address See also IP Internet Protocol Infrared IR Infrared radiation is radiation at a longer wavelength than visible light which means it cannot be seen by the naked human eye As infrared radiation can be detected as heat this can be shown on a screen or captured by a digital camera with hotter objects showing up brighter against colder surroundings e g a human body against a colder background As color cameras can see infrared radiation as well as visible light these cameras are equipped with an IR cut filter to prevent distortion of the colors the human eye can see To use the camera in very dark locations or at night this filter can be removed to allow infrared radiation to hit the image sensor and thus produce images An infrared lamp can be used for improved illumination for night surveillance
42. cense is required for each instance See page 31 for more information e f your workstation restricts the use of additional software components the AXIS 2400 can be configured to use a Java applet for updating JPEG images Please see the online help for more information eWhen using a browser other than Microsoft Internet Explorer with AMC instead of a stop a snapshot and a full screen button there is a stop and a play button in the bottom left corner of the live view page For a description of these buttons see The Live View page below The Live View page If the AXIS 240Q has been customized the buttons and other items described below will be displayed accordingly on the Live View page The following provides an overview of each button Video format mouon Pea The Video Format drop down list allows the video format on the Live MEEA View page to be temporarily changed MPEG 4 MPEG 4 The Output buttons control Output T Pulse click this button to activate the port for a defined period of time e g to switch on an output directly from the pe eur Pu a light for 20 seconds Live View page These buttons are configured under Setup a e View Sutput 2 Active Inactive click these buttons to Confi L t manually start and stop a connected device PUO SUE 00 e g switch a light on off These buttons start stop the Sequence Mode This mode is created in Setup gt Q Live View Config Sequence mode and automatica
43. coder A network video decoder converts digital video and audio streams back into analog signals which can then be displayed on standard TV sets analog monitors and video switches Video encoder video server A video encoder server digitizes analog video signals and sends digital images directly over an IP network such as a LAN intranet or the Internet In effect it turns an analog video system into a network video system and enables users to view live images using a web browser or application software on any local or remote computer on a network Video management software Video management software supplies the means for monitoring analyzing and recording network video In its simplest form it offers live viewing storage and retrieval of video sequences Advanced applications may also provide support for recording of live video from multiple devices different recording modes search functions remote access via a web browser control of PTZ devices etc VMD Video Motion Detection Video Motion detection defines activity motion in a monitored scene by analyzing image data and differences in series of images This detection can for example be used to trigger an alarm event in a network camera and start the upload of images from the camera Video switcher An analog video switcher sequentially displays full screen images from one camera after another typically at 3 5 seconds intervals Other camera sources are not rec
44. d 22 AXIS 240Q Event Configuration Event Configuration This section describes how to configure the AXIS 2400 for alarm handling Various actions can be configured to run when certain types of events occur Event type A set of parameters describing how and when the video server is to perform certain actions Triggered Event see page the circumstances that start an event e g at a signal from an external device such as a door 23 switch or a motion sensor Scheduled Event see page the circumstances that start an event e g at a pre programmed time 24 Action what occurs when the event runs e g video images uploaded to an FTP server email notifi cation sent etc Event Servers Event Servers are used for e g receiving uploaded image files and or notification messages To set up Event server for your AXIS 2400 go to Setup gt Event Configuration Event Servers and enter the required information according to the selected server type Server type Purpose Information required FTP Server receives uploaded images Descriptive name of your choice User Name and Password to FTP server Upload path e g images Port number Use passive mode if there is a firewall between the video server and FTP server HTTP Server receives notification messages receives uploaded images Descriptive name of your choice URL address User Name and Password to HTTP ser
45. e Network Advanced TCP IP Settings below e Set manually this option allows you to manually set the time and date Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the Live View video streams Use the predefined formats or use your own custom date and time formats See File Naming amp Date Time Formats in the online help for information on how to create your own file formats Network Basic TCP IP Settings IP Address Configuration Your Axis network camera supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled your camera will receive an IP address according to the configuration in the network router There are also options for setting up notification of changes in the IP address and for using the AXIS Internet Dynamic DNS Service For more information on setting the IP address please see the online help Notes DHCP is a protocol for automatic IP address assignment on a network IP address assignment via DHCP may lead to the situation where the IP address changes and you lose contact Configure the options for notification of IP address change under Services to receive notification from the video server when the IP address changes eAlternatively
46. ee page 8 PTZ Control Modes The PTZ device can also be controlled using click in image movement which has two different types of navigation Center and Joystick Center mode means that when clicking in the image the camera view will center on the absolute position that was clicked Joystick mode moves the camera in the direction of the mouse pointer By clicking and holding the mouse button down in the image the PTZ device moves the camera in that direction relative to the center of the image The further from the center the image is clicked the greater the movement The camera stops moving when the button is released Note There is also joystick support in AXIS Media Control AMC Control Panel The focus and iris image brightness can be adjusted manually by using the control bars or they can be set for automatic adjustment by clicking the Auto iris and Auto focus buttons To access the Auto iris and Auto focus buttons click on the Control Sonapi panel button The menu to the right will then appear in the upper left EENEN hand corner of the screen There are also driver specific shortcuts that can appear in the Control 9n oft Panel In the screen to the right a driver has been installed that Driver specific shortcuts Wiper brings up the Wiper shortcut button which allows the user to configure and use a windshield wiping action with the AXIS 240Q Dx Close panel Neon AXIS 240Q Pan Tilt Zoom 31 Preset Posi
47. elds 2 Click OK 3 Create self signed certificate generates and installs a certificate which will be displayed under Installed Certificate Create Certificate Request generates a PEM formatted request which you copy and send to a CA for signing When the signed certificate is returned click Install signed certificate to install the certificate in the AXIS 240Q 4 Set the HTTPS Connection Policy for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default Please refer to the home page of your preferred CA for information on where to send the request etc For more information please see the online help C 802 1x Network Admission Control IEEE 802 1x is an IEEE standard for port based Network Admission Control It provides authentication to devices attached to a network port wired or wireless establishing a point to point connection or if authentication fails preventing access on that port 802 1x is based on EAP Extensible Authentication Protocol In a 802 1x enabled network switch clients equipped with the correct software can be authenticated and allowed or denied network access at the Ethernet level 35 36 AXIS 240Q System Options Clients and servers in an 802 1x network may need to authenticate each other by some means In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority These are then validated by a third party e
48. eneral a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmission Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual packet delivery TCP keeps track of the individual packets that the communication e g requested a web page file is divided into and when all packets have arrived at their destination it reassembles them to re form the complete file TCP is a connection oriented protocol which means that a connection is established between the two end points and is maintained until the data has been successfully exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that computer With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer Time lapse recorder This type of video recorder is commonly used in the security industry and has the ability to record up to one week of video on a single tape The most commonly used timing is the 24 hour mode
49. er second See also PAL NVR Network Video Recorder A dedicated Network Video Recorder NVR can be used to gather data streams from remote network cameras and video servers and store them on a hard disk An NVR can be a standard networked PC or a dedicated video recording hard disk server with its own software application OEM Original Equipment Manufacturer This is a designation for companies that manufacture equipment that is then marketed and sold to other companies under their own names PAL Phase Alternating Line PAL is an analog color encoding system used in television systems in Europe and in many other parts of the world PAL defines the video signal using 625 TV lines per frame at a refresh rate equal to 25 frames per second See also NTSC PDA Personal Digital Assistant A small handheld computer which usually provides at least a calendar an organizer and a notepad PEM Privacy Enhanced Mail An early standard for securing electronic mail The PEM format is often used for representing an HTTPS certificate or certificate request Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a particular network address IP address or host name is occupied or not or if the host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in Unix Pixel Picture Element A pi
50. er a descriptive name e g CAMI Stop PTZ 6 Enter the cgi link http 192 168 0 125 axis cgi com ptz cgi camera 1 amp continuouspantiltmove 0 0 7 These links will appear in the web interface and can be used to control the PTZ camera For more information on the Axis HTTP API see the Support Developer pages on the Axis Web site at http www axis com See also the section on PTZ on page 27 Action Buttons These buttons can be used to manually trigger and stop an event from the Live View page See Event Servers on page 22 The snapshot button allows you to take a snapshot of the video stream and save it to a computer Output Buttons These buttons are used to control the outputs on the AXIS 240Q and thus the equipment connected to them e g to switch a light on or off The Pulse button activates the port for a defined period e Active Inactive displays 2 buttons one for each action on off Default Viewer for Motion JPEG Select the appropriate radio button to define the method for viewing moving video images depending on your browser and settings Please see the online help for more information AXIS 240Q Live View Config 21 Default Viewer Select from the drop down list the viewer you wish to use for your web browser Please see the online help for more information Viewer Settings Show crosshair in PTZ joystick mode This will enable the display of a crosshair in the video image when the the PTZ mode is set
51. eration of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Canada This device complies with RSS 210 of Industry Canada Operation is subject to the following conditions 1 This device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Europe C This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and light industry Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgmen
52. eren e EEEE RE AR RpRSESCRCEK ES ERR 41 SMTP email 000 000 cece RR RRRRRRRRRRIR Rl 42 SNMP aee rererere Seth Sed fe te ds eere o iin el lnc aches E 42 Network UPnP iiri cee nn 43 B NjOUT ETT 43 Ports SE DEVICES oue gem te eie anette accede cdot Rp qe gab aues 43 Maintenance ss cca dened cage chew eed dee RG CK OUR Ros CER d alee 43 SUPPOM eesriie ite Meee RARKEEKRNR M RE Soe bade Bey Seen UE NA 44 Advanced iilud ue kc de de awe edb ERE danke Geo aGs AMARE ERU eR ee de acd 45 Resetting to the Factory Default Settings cece eee eee eee 46 Unit CONNE COIS ssc cease deem rkx e one du Er Roe age ERU dae LR KE eee dee 47 The D Sub Connector lissssssssssssssssssss n 47 The I O Terminal Connector lusus 48 Schematic Diagram I O Terminal Connector n nannaa cece cence eee 49 COM Ports RS 232 and RS 485 2 0 2 0 cece eee eee eens 49 Troubleshooting sae cc eae ae aah e pER EAM DE FEN EEUU Tr Re ERE Ra ker E Galea ed 50 Checking the Firmware lsssssssssssssseee eI 50 Upgrading the Firmware 00 c cece III 50 SIME LEUTE 51 Technical Specificati ns a sex e d r3 px p REG x erated eee RR RE PC EG E 54 General performance considerations 000c cece eee eee 56 Optimizing your system 1 ee Hmm 56 Frame rates Motion JPEG 0 ccc 57 Bandwidth este eee mer arraka Gn Rule eR RR ART RR KR Ren 57 Gl ssaly cecidi EMI TIME I MILIEU IUE LEE ERE UE 58 AXIS 240Q Produc
53. ery useful when checking to see what happened immediately before and after a trigger e g 2 minutes before and after a door was opened Check the Upload images checkbox under Event Types gt Add Triggered gt Triggered by to expand the web page with the available options Up to 3 MB of memory per video source is available for the pre post trigger buffer The maximum length of the video actually saved in the buffer depends on the selected image size and frame rate Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Note If the pre or post buffer is too large for the internal memory in the AXIS 2400 the frame rate will be reduced and individual images may be missing If this occurs an entry will be created in the unit s log file Continue image upload unbuffered enable the upload of images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified
54. f the AXIS HTIP API see www axis com developer AXIS 240Q Product Description AXIS 240Q Front Panel STATUS nmr rower AXIS 240Q Al Video Server f lj 1234 TA e RIH e O AXISA A 3 ao 752 ON x Indicators After completion of the startup and self test routines the multi colored Network Status Power Indicators flash as follows Unlit No connection Network Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit When configured for no flash on camera access Green Steady for normal operation Can be configured to flash green at intervals Status whenever the camera is accessed See the online help for more information Amber Steady during startup reset to factory default or when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade DIP Switches A corresponding line termination switch for each of the supported video inputs All units are shipped with the line termination enabled for each video input that is with the DIP switches set in the down position Note If the AXIS 2400 is to be connected in parallel with other equipment disable the input termination by turning the corresponding DIP switch to the up position OFF Failure to do so may imp
55. hical area Linux Linux is an open source operating system within the Unix family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application developers Lux A standard unit of illumination measurement MAC address Media Access Control address A MAC address is a unique identifier associated with a piece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address Manual iris This is the opposite of an autoiris i e the camera iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at 10 or 100 Mbit s See also Bit rate Monitor A monitor is very similar to a television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression technique for network video Latency is low and image quality is guaranteed regardless of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See
56. his special format strings are added as part of a text overlay Simply add r average frame rate in fps and or b average bandwidth in Kbps to the overlay M Include date M Indude tirr M Include text e eb Overlay Settings Include overlay image at the coordinates For detailed instructions please see the online help for Video amp Image Overlay Settings and the help for File Naming amp Date Time Formats Important eThe figures displayed here are the values as delivered by the server If other restrictions are currently in force e g bandwidth limitation these values might not correspond to those actually received by the client For Motion JPEG these values will only be accurate as long as no frame rate limit has been specified AXIS 240Q Technical Specifications 57 Frame rates Motion JPEG The AXIS 240Q has a frame rate of up to 6 5 fps per channel for all resolutions Bandwidth As there are many factors affecting bandwidth it is very difficult to predict the required amounts The settings that affect bandwidth are the image resolution the image compression the frame rate the analog cameras connected to the video servervideo server the audio settings There are also factors in the monitored scene that will affect the bandwidth These are the amount of motion the image s complexity the lighting conditions 58 AXIS 240Q Glossary Glossary Active Speaker a speaker with a bui
57. his can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Configuring e g pre buffers motion detection high resolution images high frame rates etc will reduce the performance of the video server Slow performance may be caused by e g heavy network traffic multiple users accessing the unit low performance clients use of features such as Motion Detection Event handling Image rotation In Display Properties configure your display to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors on your display will produce dithering artifacts in the image If the AXIS 2400 is to be connected in loop through with other equipment disable the input termination by turning the corresponding DIP switch to OFF on the Axis Website at www axis com techsup 53 54 AXIS 240Q Technical Specifications Technical Specifications Item Specification Model AXIS 2400 Four port video server Also available as Video Rack Solution Video compression Motion JPEG Resolutions e ACIF 2CIFExp 2CIF QCIF max 704x480 NTSC 768x576 PAL max 160x120 NTSC 176x144 PAL Frame rate Up to 6 5 NTSC PAL frames per second per channel Video streaming Motion JPEG Controllable frame rate and bandwidth Image settings Compression levels 11 Rotation 90 180 270 Aspect ratio correction Color
58. ibels A unit to measure sound level changes A 3dB change is the smallest level change we can hear A 3dB change is actually twice or half the audio power level A gain of OdB will leave the signal level unchanged DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter Decoder See video decoder De interlacing See interlacing DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protocol IP addresses to network devices in a network DHCP uses the concept of a lease or amount of time that a given IP address will be valid for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address DNS Domain Name System DNS is used to locate and translate Internet domain names into IP Internet Protocol addresses A domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to remember than 192 0 34 166 The translation tables for domain names are contained in Domain name servers Domain server Domains can also be used by organizations that wish to centralize the management of their W
59. ication Programming Interface An API is a set of routines protocols and tools for building software applications A good API makes it easier to develop a program by providing all the required building blocks The Axis VAPIX API allows Axis products to be integrated into other applications ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC Axis Real Time Picture Encoder A chip designed by Axis for image compression ARTPEC supports a range of CCD and CMOS sensors built in functionality for sharpening backlight compensation noise reduction and white balance support for multiple Motion JPEG streams support for MPEG 4 part 2 up to 30 frames second from 4 simultaneous video sources and real time compression of up to 45 Megapixels second ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microprocessor Aspect ratio A ratio of width to height in images A common aspect ratio used for television screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 9 16 Autoiris DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter AVI Audio Video Interleave
60. in a picture This feature was originally introduced into color TV sets that used notch filter decoders This filter took away all high frequency detail in the black and white region of the picture The sharpness control attempted to put some of that detail back in the picture Sharpness controls are mostly superfluous in today s high end TVs The only logical requirement for it nowadays is on a VHS machine Simplex In simplex operation a network cable or communications channel can only send information in one direction See also Full duplex SMTP Simple Mail Transfer Protocol Used for sending and receiving e mail However as it is simple it is limited in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These other protocols allow the user to save messages in a server mailbox and download them periodically from the server SMTP authentication An extension of SMTP where the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the Internet Engineering Task Force The protocol can support monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets
61. indows computers Each user within a domain has an account that usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the network 60 AXIS 240Q Glossary Dome network camera A remotely controllable camera mounted in a special housing characterized by the dome shaped glass or plastic covering behind which the camera resides Usually mounted on a ceiling and looking downwards a dome camera can often rotate up to 360 degrees thus providing excellent coverage of large areas Duplex See Full duplex DVD Digital Versatile Disc An optic disc with the same physical size as a CD but with significantly greater storage capacity DVR Digital Video Recorder A DVR records analog video to a hard disk in digital format Most DVR s use the MPEG 2 format for encoding analog video signals Encoder See Video encoder Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are 1OBASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS The ETRAX chip is the cornerstone of Axis technology and the brain in nearly all Axis products A multipurpose Linux chip with integrated Ethernet networking and extremely
62. irmware been damaged in some other to the product see Upgrading the Firmware on page 50 way No images displayed in the Web interface Problem with AMC To enable the updating of images in Microsoft Internet Explorer set your Web browser to allow Internet Explorer only ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your workstation Installation of additional ActiveX Configure your AXIS 2400 to use a Java applet for updating the images under component restricted or prohib Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more ited information Video Image Problems Image too dark or too light Black borders around the video image Problems uploading own files Missing images in uploads Slow image update Slow performance Bad snapshot images Display incorrectly configured on your workstation Incorrect exposure in images Incorrect line termination For additional assistance please contact your reseller or check the product s support pages AXIS 240Q Troubleshooting Check that the termination dip switch for the video source is set to the correct position See also the online help on Video Source Settings Adjust the X and or Y offset in the Video Source Settings See the online help for information There is only limited space available for the upload of your own files Try deleting one or more existing files to free up space T
63. ive and absolute PTZ drivers 29 Restart 43 Restore 43 RS 232 serial connector 7 RS 485 48 RTSP 41 S Scheduled event 22 24 Security 34 Sequence mode 9 21 Serial number 7 Snapshot button 10 Source list 9 Support 44 System options 34 T TCP server 22 TCP IP Settings 38 Time mode 38 Transistor output 48 Triggered event 22 23 Troubleshooting 50 U Upgrade server 43 User defined links 20 Users 34 V Video inputs 6 Video sources 14 Video streams 10 14 15 Viewer settings 21 Viewiing clients 11
64. laced scanning format of the RS 170 and CCIR formats a frame is made up of two separate fields of 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Full duplex Transmission of data in two directions simultaneously In an audio system this would describe e g a telephone systems Half duplex also provides bi directional communication but only in one direction at a time as in a walkie talkie system See also Simplex G 711 The international standard for encoding telephone audio on a 64 kbps channel It is a pulse code modulation PCM scheme operating at 8 kHz sample rate G 726 A frequently used speech compression algorithm in telecommunications due to its high perceived speech quality and low resource requirements Gain Gain is the amplification factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power The decibel dB is the most common way of quantifying the gain of an amplifier Gateway A gatewa
65. le screen where the images from each camera take up approximately a quarter of the display area Remote monitoring Network video gives users the ability to gather information at all key points of an operation and view it in realtime This makes the technology ideal for monitoring equipment people and places both locally and remotely Application examples include traffic and production line monitoring and the monitoring of multiple store locations Resolution Image resolution is a measure of how much detail a digital image can hold the greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total number of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF etc 64 AXIS 240Q Glossary RS 232 A long established standard that describes the physical interface and protocol for low speed serial data communication between devices This is the interface that e g a computer uses to talk to and exchange data with a modem and other serial devices RS 422 A serial data communication protocol that specifies 4 wire full duplex differential line multi drop communications It provides balanced data transmission with unidirectional non reversible terminated or non terminated transmission lines
66. lf height are then combined into 1 frame Interlacing was developed many years ago for the analog TV world and is still used widely today It provides good results when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a computer monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan IP Internet Protocol The Internet Protocol is a method transmitting data over a network Data to be sent is divided into individual and completely independent packets Each computer or host on the Internet has at least one address that uniquely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there is no established AXIS 240Q Glossary 61 connection between the communication end points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol Transmission Control Protocol TCP puts them in the right order See also TCP IP address An IP address is simply an address on an IP network used
67. ll but the most common controls are e the Pan bar moves the camera to the right and left e the Tilt bar tips the camera up and down e the Zoom bar zooms the view in and out Note that this is only available if the camera is fitted with a zoom lens e the Iris bar adjusts the brightness of the image Clicking on the bars themselves or on the arrows at the end of the bars will move the camera to a new position The type of movement and the location of this new position depends on the type of PTZ driver When controlling the camera using a relative PTZ driver see the bars in the illustration above the new position will be relative to the previous position e g left of below above etc Clicking the bar further from the center results in a larger movement 30 AXIS 2400 Pan Tilt Zoom In contrast when using an absolute driver each position on the bar see right represents a defined position in the device s range of movement with the center of the bar representing the point midway between the two extremes of movement Left Right Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement Clicking on the arrows at the ends of a bar causes a stepped incremental change Using CGI links to control PTZ devices User defined CGI links on the Live View page can be used to issue HTTP API requests e g PTZ commands These links are configured in the Live View Layout settings s
68. lly displays the view from 2 or more video sources at set intervals Sara From the Source list select the desired video image s The list can Video2 x contain internal video sources external video sources or the Quad Stream view The Quad Stream option displays all four video images in one stream 257 The Action buttons trigger an event directly from the Live View page These buttons are configured under Setup Live View Config Layout Click these buttons to manually start and stop events 9 10 AXIS 240Q Video Streams Snapshot Use the Snapshot button to capture a snapshot of the image currently being displayed in the window Right click on the image to save it in on your computer The AMC viewer toolbar AXIS Media Control is available in Microsoft Internet Explorer only and displays the following buttons Q O The Play Stop buttons start and stop the live video stream The Snapshot button takes a snapshot of the currently displayed image The Q Snapshot function and the target directory for saving snapshots can be configured from AMC AXIS Media Control which is available from the Windows Control Panel Internet Explorer only Click the View Full Screen button and the video image will fill the entire screen area No other windows will be visible Press Esc Escape on your keyboard to cancel full screen view Note that these AMC toolbar functions can also be accessed by right clicking in the image For informa
69. lt in power amplifier ActiveX ActiveX is a standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them Web browsers may come into contact with ActiveX controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as required AF Autofocus A system by which the camera lens automatically focuses on a selected part of the subject AMC AXIS Media Control AMC is the ActiveX component required to view moving images from an Axis video device in Internet Explorer The component is installed automatically on the viewing computer on first use Once installed AMC can be configured from Windows Control Panel Analog video camera The signal from an analog video camera is viewed directly on e g a monitor in the analog system which depends on traditional analog cabling Alternatively the signal can be digitized with the use of a video server and can then be made available over a data IP network Angle The field of view relative to a standard lens in a 35mm still camera expressed in degrees e g 30 For practical purposes this is the area that a lens can cover where the angle of view is determined by the focal length of the lens A wide angle lens has a short focal length and covers a wider angle of view than standard or telephoto lenses which have longer focal lengths API Appl
70. n administrator has unrestricted access to the Setup Tools and can determine the registration of all other users User Settings check the corresponding checkboxes to enable Anonymous viewer login allows any viewer direct access to the Live View page Anonymous PTZ control login allows any viewer access to the Pan Tilt Zoom con trollers on the Live View page if Pan Tilt Zoom is available IP address filtering Checking the Enable IP address filtering box enables the IP address filtering function Up to 256 IP address entries may be specified a single entry can contain multiple IP addresses Click the Add button to add new filtered addresses When the IP address filter is enabled addresses added to the list are set as allowed or denied addresses All other IP addresses not in this list will then be allowed or denied access accordingly i e if the addresses in the list are allowed then all others are denied access and vice versa See also the online help for more information Note that users from IP addresses that will be allowed must also be registered with the appropriate access rights User Operator or Administrator This is done from Setup gt System Options Security Users Referrals to prevent unauthorized sources from including the video stream from the AXIS 240Q into external Web pages check the Referrals box and enter the IP address or Host name of the computer that hosts the Web pages with the
71. n to see the current settings Use the following DNS server address enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the AXIS 2400 Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers enter the IP addresses of the primary and secondary DNS servers NTP Obtain NTP server address via DHCP use a DHCP server to automatically find an NTP server to synchronize clock of the AXIS 2400 with the other devices on the network Use the following NTP server address use the host name or IP address of a specific NTP server for time synchronization Host Name Configuration The AXIS 240Q can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name For more information please see the online help Link Local Address This is enabled by default and assigns the AXIS 240Q an additional IP address for use with UPnP The AXIS 2400 can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other HTTP The default HTTP port number 80 can be changed to any port within the range 1024 65535 This is useful for e g simple port mapping HTTPS
72. native to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network settings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation See instructions above Cannot send notifications uploads alarms etc to a destination outside the local network Firewall protection The video server can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server Your AXIS 2400 is accessible locally but not externally Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings The Internet site is too heavily Use a script on your web server to relay images from the AXIS 2400 to the Internet loaded The Power indicator is not constantly lit Faulty power supply Verify that you are using an AXIS PS K power supply The Status indicator is flashing red and the server is inaccessible A firmware upgrade has been A rescue firmware is running in the product First set the IP address using AXIS IP utility or ARP interrupted or the firmware has and Ping see page 10 Then using a browser access the unit and download the latest f
73. ntity such as a RADIUS server examples of which are Free Radius and Microsoft Internet Authentication Service To perform the authentication the RADIUS server uses various EAP methods protocols of which there are many The one used in the Axis implementation is EAP TLS EAP Transport Layer Security The AXIS network video device presents its certificate to the network switch which in turn forwards this to the RADIUS server The RADIUS server validates or rejects the certificate and responds to the switch and sends its own certificate to the client for validation The switch then allows or denies network access accordingly on a preconfigured port AXIS 240Q System Options 37 The authentication process Axis video device A yA Certificate 3 Q Certificate OK 2 A OK E Certificate OK Network 7 DE iE switch 9 Certificate Authority CA PY RADIUS 4 zz Certificate Protected network 1 A CA server provides the required signed certificates 2 The Axis video device requests access to the protected network at the network switch The switch forwards the video device s CA certificate to the RADIUS server which then replies to the switch 3 The switch forwards the RADIUS server s CA certificate to the video device which also replies to the switch 4 The switch keeps track of all responses to the validati
74. ntrol Preset Positions A preset position is a pre defined camera view than can be used to quickly move the camera to a specific location From Preset Position Setup use the Pan Tilt and Zoom PTZ controls to steer the camera to the required position When satisfied with the camera s position enter a descriptive name The camera position iris and focus settings are then saved as a preset position The position can be assumed at any time by selecting the preset s name from the Preset positions drop down list Preset positions can be selected in Live View from events and in Sequence mode One position can be set as the Home position which is readily accessible by clicking in the box beside Use current position as Home The position s name will then have H added e g Office Entrance H AXIS 240Q Pan Tilt Zoom 29 PTZ Controls If the AXIS 240Q has been appropriately configured the Live View page will display the controls available for the installed Pan Tilt Zoom PTZ device The administrator can enable disable the controls for specified users AXIS a AXIS 240Q Video Server Live View Setup Help 0000 wer A Preset positions __ Video sources Tilt bar relative Playing Motion JPEG O O PAN Left Right ZOOM Wide Tele Ctrl panel FOCUS Near Far IRIS Close Open The exact controls shown depends on the make and model of PTZ device There may be e g Focus and Iris bars available as we
75. o the file e g a file located on your workstation or click the Browse button 2 Select the user level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by which users 3 When the path is shown correctly in the text field click the Upload button Uploaded files are now shown in the list in the lower section of the page 4 To use your uploaded file click the radio button and select the file from the drop down list by Own To remove a file check the box provided next to it and then click the Remove button To use an external file located somewhere other than in the AXIS 240Q select this radio button and enter the URL in the field marked External Own Home Page To use a previously uploaded web page as the default page check this box select the page from the drop down list and click OK 20 AXIS 240Q Live View Config User Defined Links AXISA AXIS 240Q Video Server Live View Setul p Help Enter a descriptive name and enter the URLin 9969 66 the provided field The link will appear on the A Live View page fA User defined CGI links can be used to issue HTIP API requests e g PTZ commands Example 1 Check Show Custom Link 1 2 Enter a descriptive name e g CAM1 Start PTZ 3 Enter the cgi link http 192 168 0 125 axis cgi com ptz cgi 000 camera 1 tcontinuouspantiltmove 30 30 l 4 Check Show Custom Link 2 5 Ent
76. on requests If all certificates are validated the Axis video device is allowed access to the protected network via a preconfigured port RADIUS RADIUS Remote Authentication Dial In User Service is an AAA Authentication Authorization and Accounting protocol for applications such as network access or IP mobility It is intended to work in both local and roaming situations CA servers In cryptography a Certification Authority CA is an entity that provides signed digital certificates for use by other parties and thus acts a trusted third party There are many commercial CA s that charge for their services Institutions and governments may have their own CA and there are free CA s available 38 AXIS 240Q System Options Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock format in overlay images New Server Time Select your time zone from the drop down list and check the daylight saving time changes if desired From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the video server will obtain the time from an NTP server every 60 minutes Specify the NTP server s IP address or host name Note Note that if using a host name for the NTP server a DNS server must be configured under TCP IP settings Se
77. ord and other objects that require write access Default value public You can also specify the community name for read write access to all supported SNMP objects except read only objects Default value pass AXIS 240Q System Options 43 If using HTTPS enter the password if it has not already been set To set the password again the AXIS 2400 must be reset to the factory default settings Network UPnP The video server includes support for UPnP in Windows ME and Windows XP UPnP is enabled by default Note UPnP must be installed on your workstation To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Ser vices section Click Details and then select UPnP as the service to add Bonjour Your Axis network camera includes support for Bonjour When enabled the camera is automatically detected by operating systems and clients that support this protocol Ports amp Devices I O Ports the pinout interface support and the control and monitoring functions provided by this connector are described in Unit Connectors on page 47 RS232 The COM port RS 232 on the AXIS 2400 supports several operational modes listed on this page For more information please see COM Ports RS 232 and RS 485 on page 49 RS485 The COM ports on the AXIS 240Q supports several operational modes listed on this page For more information please
78. orded while the image source from one camera is displayed on screen 66 AXIS 240Q Glossary VPN Virtual Private Network This creates a secure tunnel between the points within the VPN Only devices with the correct key will be able to work within the VPN The VPN network can be within a company LAN Local Area Network but different sites can also be connected over the Internet in a secure way One common use for VPN is for connecting a remote computer to the corporate network via e g a direct phone line or via the Internet VOP Video Object Plane A VOP is an image frame in an MPEG 4 video stream There are several types of VOP An I VOP is a complete image frame An P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but on a larger geographical scale W LAN Wireless LAN A wireless LAN is a wireless local area network that uses radio waves as its carrier where the network connections for end users are wireless The main network structure usually uses cables Web camera Webcam A camera that requires a constant connection via e g USB to a PC for its operation See also Network camera Web server A program that allows web browsers to retrieve files from computers connected to the Internet The Web server listens for requests from browsers and
79. ovides a summary of the status of the video server Logs amp Reports when contacting Axis support please be sure to provide a valid Server Report with your query Information The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis support service Configuration Log Level for Log Files from the drop down list select the level of information to be added to the Log file Log Level for Email from the drop down list select the level of information to send as email and enter the destination email address AXIS 240Q System Options Advanced Scripting is an advanced function that provides the possibility to customize and use scripts This function is a very powerful tool Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Note that Axis support does not provide assistance for problems with customized scripts For more information please visit the Developer pages at www axis com developer Plain Config this function is for the advanced user with experience of Axis video server configuration All parameters can be set and modified from this page Help is
80. p for more information AXISA AXIS 241Q Video Server Live View Setup Help Overlay Mask Settings 2 Overlay Mask Type Overlay Mask Type Configurable areas as privacy mask Basic Configuration v Video amp Image Image Video Source Privacy Mask Areas Overlay Mask gt Advanced Masking area 1 E Enable w o Width gt Audio yw JO Height fO gt Live View Config Masking area 2 Enable gt PTZ Configuration 9 w jo Width Event Configuration w fo Height o gt System Options Masking area 3 El Enable About x o Width fo w o Height f0 Privacy rnask color Black z Note x y position of top left corner of privacy mask area Max 640x480 Test Overlay Mask Settings Test after saving Test Save Reset 18 AXIS 240Q Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page The layout can be set in 3 ways Use Axis look the layout is unchanged Use custom settings modify the default page with your own colors images etc Click the Configure but ton and see the following page Own Home Page Upload and use your own custom made page as the default web page Click the Config ure button and see the following page The other settings on this page concern which other features to include e g buttons and links See page 20 for more information AXISA Basic Configuration gt Video amp Im
81. res a driver for its function Please see page 27 for information on how to connect PTZ devices Drivers can be obtained from www axis com 50 AXIS 240Q Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 240Q One of your first actions when troubleshooting a problem should be to check the currently installed version The latest version may contain a correction that fixes your particular problem The current firmware version in your AXIS 240Q can be seen under Setup gt Basic Configuration Upgrading the Firmware When you download firmware from the Axis Web site your Axis product will receive the latest available functionality Always read the upgrade instructions and release notes available with each new release before updating the firmware New firmware can be downloaded to the AXIS 240Q over the network Note Pre configured and customized settings will be retained for use when the new firmware is running pro vided the features are available in the new firmware although this is not guaranteed by Axis Communica tions 1 Save the firmware file to your computer The latest version of the AXIS 240Q firmware is available free of charge from the Axis Web site at www axis com techsup or from your local distributor Go to Setup gt System Options gt Maintenance in the video server s Web pages In the Upgrade Server section and browse to the desired
82. rol for Video Source 1 and Extended Driver Specific Settings for Video Source 1 Ctrl Panel The Panel View Settings window contains tools for creating and saving short command buttons that are located under the Control panel These buttons provide direct access to various built in auxiliary commands provided by the PTZ driver and are displayed in the PTZ Panel Limits Define the pan tilt zoom and focus limits for the AXIS 2400 Movements to the left and right up and down can be restricted to narrow the area under surveillance The near focus limit can be set to avoid focusing on objects too close to the camera 32 AXIS 2400 Pan Tilt Zoom OSD Menu If the PTZ unit supports an internal configuration menu this can be accessed using the On Screen Display OSD Configure the analog camera by opening and navigating through its internal menu in this display AXIS AXIS 240Q Video Server Live View Setup Help On Screen Display Menu Q gt Basic Configuration Video Sensormatic Ultra 7 gt Video amp Image Open Audio w SET UP MENU k Close gt Live View Config PRESET 1 7 Back MAP 1 PTZ Configuration HOME POSITION 1 Select Preset Positions SELF RETURN OFF Seo AUTO MODE OFF persos AUTO PAN KEY AUTO PAN Ctrl Panel DIGITAL FLIP ON OSD Menu LOCALZREMOTE LOCAL Control Queue SPECIALI CAMERA 1 gt Event Configuration RS485 SET UP 1 gt System Options About PTZ Control Queue Status in queue ot in
83. s handheld computers telephones and printers Bonjour Also known as zero configuration networking Bonjour enables the automatic discovery of computers devices and services on IP networks Bonjour allows devices to automatically discover each other without the need to enter IP addresses or configure DNS servers Bonjour is developed by Apple Computer Inc BOOTP Bootstrap Protocol A protocol that can automatically configure a network device give it an IP address BOOTP is the basis for a more advanced network management protocol the Dynamic Host Configuration Protocol DHCP Broadband In network engineering terms this describes transmission methods where two or more signals share the same carrier In more popular terminology broadband is taken to mean high speed data transmission CCD Charged Coupled Device This light sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CCTV Closed Circuit Television A CCTV system is a closed private video system usually constructed with coaxial cabling and used within a single building group of buildings It is used to visually monitor the location for security or industrial purposes Video from the CCTV system can be recorded and viewed on site or remotely CCTV
84. s a network router or switch the DSCP value in the IP header tells the router or switch which type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal For more infomation on Quality of Service please see the Axis support web at www axis com techsup SMTP email Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable event and error email messages from the video server to predefined addresses via SMTP If the mail server requires SMTP authentication check the box for Use authentication to log in to this server and enter the user name and password used for logging in Several different methods of authentication are available See the online help for more information SNMP The Simple Network Management Protocol SNMP allows the remote management of network devices Select the version of SNMP to use depending on the level of security required Select the version of SNMP to use by checking the appropriate box The three levels of security are e SNMP V1 includes no security e SNMP V2c uses very simple security e g community name as password e SNMP V3 provides encryption and secure passwords Use with HTTPS If using V1 and V2c enter the community name for read only access to all supported SNMP objects except the root passw
85. show the picture on the screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 etc so there is virtually no flickering effect In a surveillance application this can be critical when viewing detail within a moving image such as a person running A high quality monitor is required to get the best from progressive scan See also Interlacing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Proxy server In an enterprise that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part of a gateway server effectively separates the enterprise network from the outside network and the local firewall It is the firewall server that protects the enterprise network from outside intrusion PTZ Pan Tilt Zoom A PTZ enabled camera can be remotely controlled so as to change the view from the camera Panning is the movement of the camera along its horizontal axis tilting is the movement of the camera along its vertical axis and zooming is the adjustment of the zoom lens to magnify the view P VOP See VOP Quad view A Quad view displays images from up to four cameras on a sing
86. t Description Product Description The AXIS 2400 is a fully featured video server for security surveillance and remote monitoring needs Based on the AXIS ARTPEC 2 compression chip it can digitize up to 4 analog video sources and make these available on the network as real time Motion JPEG video streams at a maximum frame rate of 5 PAL or 6 NTSC frames per second Video can be viewed in 5 resolutions up to 4CIF and image compression is configurable Up to 20 viewers can access the video server simultaneously The AXIS 2400 is equipped with RS 232 and RS 485 ports for the connection of third party PTZ devices It also has 4 alarm inputs and 4 alarm outputs which can be used to connect various third party devices e g door sensors alarm bells etc The AXIS 240Q also contains support for video motion detection which allows the unit to trigger on activity in the video image and advanced scheduling tools that can also be used to trigger an event As the video server is designed for use in security systems it is equipped with several security features such as HTTPS IP address filtering and multiple user levels with passwords The AXIS 240Q has a built in web server providing full access to all features through the use of a standard browser The built in scripting tool allows the creation of basic applications providing basic surveillance solutions For advanced functionality the video server is easy to integrate through the use o
87. tings Text Overlay Settings Include date time and or text of your choice to be viewed on the image The color of the text may be set to white or black while background color may be set to white black transparent or semitransparent The position of the text is set either to the top or the bottom of the image Video stream The Maximum video stream time can be set as Unlimited or set a maximum stream time per session in seconds minutes or hours When the set time has expired a new stream on the Live View page can be started by refreshing the page in the web browser Note that the maximum video stream time does not apply to clients connecting via multicast To avoid bandwidth problems on the network the frame rate allowed to each viewer can also be limited Select either Unlimited or define a maximum frame rate per viewer Test For a preview of the image and overlay settings before saving click Test When you are satisfied with the settings click Save Video Source Settings Enter a descriptive name for the Video source Black borders surrounding the image can be eliminated by adjusting the offset position See the online help for more information AXIS 240Q Video amp Image Settings 15 Overl ay M a sk settings AXIS AXIS 240Q Video Server Live View Setup Help Overlay Mask type Overlay Mask type allows you to place an overlay or up to three pri f Image vacy masks over the video image Overlay Upload and place
88. tion CD RXD om 06 0 00 5 7 8 CTS RI Ox o o 00 RWNY 48 AXIS 2400 Unit Connectors The 1 0 Terminal Connector This section describes the pinout and interface support provided by the 12 pin I O terminal connector which includes 4 digital transistor outputs 4 digital inputs an RS 485 interface auxiliary power and GND The terminal connector is used in applications for e g motion detection event triggering time lapse recording alarm notification via email image storage to FTP locations etc Inputs e g a push button If the button is pressed the state changes and the input will be active shown under Event Configuration gt Port Status Outputs e g an alarm device that can be activated from Output buttons on the Live View page or as an action to an Event Type The output will show as active in Event Configuration Port Status if the device is activated Pin Function Description 1 Auxiliary DC Power Input 7 20 VDC min 7W Electrically connected in parallel with PS k power connector provides an auxiliary connector for mains power to the unit If the product is powered via this pin use a fuse Fuse rating 1A Slow This pin can also be used to power auxiliary equipment max 100mA 2 GND 3 Digital Input 1 Connect to GND to activate or leave floating or unconnected to 4 Digital Input 2 deactivate 5 Digital Input 3 6
89. tion JPEG server push to display video This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required As single JPEG images in a browser Enter e g the path http lt ip gt axis cgi jpg image cgi resolution CIF 11 12 AXIS 240Q Configuring the video server Configuring the video server This section describes how to configure the AXIS 240Q and is intended for administrators who have unrestricted access to all the Setup tools The AXIS 2400 is configured from the Setup link in a standard browser For more information on supported browsers see the Technical specifications on page 67 Accessing the Setup tools Follow the instructions below to access the Setup Tools from a browser 1 Start the browser and enter the IP address or host name of the AXIS 2400 in the location address field 2 The Live View page is now displayed Click Setup to display the Setup tools Setup tools AXIS a AXIS 240Q Video Server Live View Setup Help Playing Motion JPEG 000 AXIS 240Q Video amp Image Settings 13 Video amp Image Settings The following descriptions show examples of the available features in the AXIS 240Q For details about each setting please refer to the online help available from each page Click to access the online help Image Settings gt Basic Configuration v Video amp Image y Video 1 Image Video Source
90. tion on using Pan Tilt Zoom controls please see page 27 Video Streams The Live View page in the AXIS 240Q provides access to Motion JPEG video streams as well as to single JPEG images Other applications and clients can also access these video streams images directly without going via the Live View page Motion JPEG This format uses standard JPEG still images in the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream provides excellent image quality and access to each and every individual image contained in the stream The level of image compression may need to be increased if bandwidth consumption is a problem Note also that multiple clients accessing Motion JPEG streams can use different image settings AXIS 240Q Video Streams The AXIS Media Control AMC The recommended method of accessing live video Motion JPEG from the AXIS 2400 is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows This ActiveX component is automatically installed on first use after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel Alternatively right click the video image in Internet Explorer Other methods of accessing the video stream Video and images from the AXIS 240Q can also be accessed in the following ways e If supported by the client the AXIS 240Q can use Mo
91. tions Also available with many PTZ devices are Preset positions These presets are selected from the drop down Source list on the Live View page and will move and or zoom the camera to a pre defined position i e to cover an area of particular interest Events can also be configured to go to preset positions when triggered For information on setting up preset positions please see Preset Positions on page 28 and the online help Guard Tour A guard tour moves between chosen Preset Positions one by one in a pre determined order or randomly and for configurable time periods Unlike the Sequence Mode which is a viewing application under Live View Config see Live View Config on page 18 the guard tour sequence will keep running after the user has logged off or closed the Web browser AXISA AXIS 240Q Video Server Live View Setup Help gt Basic Configuration Guard Tour Q Guard Tour List gt Video amp Image Name Running Mode Audio gt Live View Config PTZ Configuration Preset Positions Guard Tour Advanced Control Queue gt Event Configuration Add Modify Start Stop Remove System Options About Advanced Device Settings The device settings window is for driver specific settings so the appearance of this window can vary depending on the driver installed Options that can be configured include Driver Specific Settings for Video Source 1 Mechanical Limits for Moving Video Source 1 Light Cont
92. to joystick Use PTZ joystick mode as default Enabling this sets the PTZ mode to joystick The mode can be changed temporarily on the PTZ Control Panel but will default to joystick if this is selected HTML Examples You can add live video from your AXIS 240Q to your own web site The video server can send Motion JPEG images to up to 20 simultaneous connections although an administrator can restrict this to fewer Enter the Image Type Image size and other settings to suit your web page and click Update External Video You can add links to other Axis network devices available over the network These sources can be displayed on the Live View page just as if they were video sources connected directly to the AXIS 2400 Click the Add button to open the External Video Source Setup dialog which is used to make all the necessary settings Example of a path to an external video source http 192 168 0 125 axis cgi mjpeg video cgi Sequence Mode The Live View page can be configured to rotate through H selected internal and or external video sources in orderor O randomly PTZ preset positions can also be included Select the desired video sources and enter the time in seconds to display each source up to 59 minutes Click Save The Sequence buttons will appear on the Live View page to allow the viewer to start and stop the sequence mode To show the selected video sources in random order check the box provide
93. ts Acrobat Adobe Boa Ethernet IBM Internet Explorer LAN Manager Linux Macintosh Microsoft Mozilla Netscape Navigator 0S 2 UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Services Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and firmware updates find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support staff by logging in to your private support area visit the Axis Support Web at www axis com techsup Safety Notice Battery Replacement The AXIS 240Q uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC This battery will under normal conditions last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when battery replacement is required The
94. ttings The default values correspond to the values specified by the PTZ driver 6 From System Options gt Ports amp Devices select the port configured for PTZ and then select the video source to use with the device 7 If required click the Advanced Options button to make further settings and see the online help C 28 AXIS 240Q Pan Tilt Zoom Note Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP IP client Please refer to the Axis Website at www axis com for further information PTZ Configuration Once PTZ has been installed for the AXIS 240Q PTZ Configuration now appears in the menu to the left along with the following submenus AXISA AXIS 240Q Video Server Live View Setup Help gt Basic Configuration Preset Positions Q Preset Position Setup Vi Video amp Image Current position Audio gt Live View Config Use current position as Home NM PTZ Configuration Add Preset Positions Available positions Guard Tour EEE gt Advanced mr Control Queue ts Ramove gt Event Configuration gt System Options About PAN TILT Down PAN Left Right ZOOM Wide Tele Ctrl panel FOCUS Near Far IRIS Close Open PTZ Control Queue Users Status in queue No entry in queue with higher priority than yours Position in queue Time remaining o seconds Request co
95. ty is useful if the video server is located on a local network behind a firewall but notifications uploads alarms etc need to be sent to a destination outside the local network e g to the Internet QoS Quality of service Quality of Service QoS provides the means to guarantee a certain level of a specified resource to selected traffic on a network Quality can be defined as e g a maintained level of bandwidth low latency no packet losses etc The main benefits of a QoS aware network can be summarized as e The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority e Greater reliability in the network thanks to the control of the amount of band width an application may use and thus control over bandwidth races between applications 42 AXIS 240Q System Options The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product This makes it possible for network routers and switches to e g reserve a fixed amount of bandwidth for these types of traffic The following types of traffic are marked live video e live audio e event alarm traffic e management network traffic QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value This value is used to mark the traffic s IP header When the marked traffic reache
96. upon receiving a request for a file sends it back to the browser The primary function of a Web server is to serve pages to other remote computers WEP Wireless Equivalent Privacy A wireless security protocol specified in the IEEE 802 11 standard which is designed to provide a wireless local area network WLAN with a level of security and privacy comparable to that usually expected of a wired LAN Security is at two different levels 40 bit and 128 bit encryption The higher the bit number the more secure the encryption WINS Windows Internet Naming Service Part of the Microsoft Windows NT Server WINS manages the association of workstation names and locations with IP addresses without the user or administrator having to be involved in each configuration change WPA PSK Wi Fi Protected Access Pre Shared Key This wireless encryption method uses a pre shared key PSK for key management Keys can usually be entered as manual hex values as hexadecimal characters or as a Passphrase WPA PSK provides a greater degree of security than WEP Zoom lens A zoom lens can be moved zoomed to enlarge the view of an object to show more detail Index A Accessing the video server 8 Action 22 Action buttons 9 20 Active Inactive 9 Active Inactive output buttons 20 Administrators 12 Advanced TCP IP settings 40 Alarm 22 25 48 Allowed IP addresses 34 AMC 10 Anonymous viewing 34 ARP Ping 39 Auxiliary power 48
97. vent will immediately be place first in queue except when an administrator is in control For more information see Triggered Event on page 23 3 Operator Same as administrator with lower priority Guard Tour Guard tour has control of PTZ for an indefinite period of time It may be overridden by Operator Event or administrator Guard Tour will resume when higher priority groups leaves the queue For more information see Guard Tour on page 31 Viewer Multiple viewers will need to wait for their turn The viewer has 60 seconds to control PTZ until control is passed to the next viewer in queue Note In order to be able to identify different users in the viewer group cookies need to be enabled on the client 34 AXIS 240Q System Options System Options Security Users User access control is enabled by default when the administrator sets the root password on first access New users are authorized with user names and passwords or the administrator can choose to allow anonymous viewer login to the Live View page as described below Users the user list displays the authorized users and access levels Viewer Provides the lowest level of access which only allows the user access to the Live View page Operator An Operator can view the Live View page create and modify event types and adjust certain other settings The Operator does not have access to the Systems Options configuration pages Administrator A
98. ver Proxy address Proxy port if required Proxy User Name and Password if required TCP Server receives notification messages Descriptive name of your choice User Name and Password for TCP server Port number For details on each setting please refer to the online help available from each web page Note Pre trigger and Post trigger buffers will be lost if the connection to the event server fails When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds AXIS 240Q Event Configuration 23 Event Types AXISA AXIS 240Q Video Server Live View Setup Help An Event Type is a set of Basic Configuration Event Types o parameters describing how gt video imoae and when the video server tive view config Scheduled wp Inactive No Normal Time frm Hn iodo nero cea Event coniguation Peers Wn marte Te momat Video ots actions ny Motion Detection Port Status Example If somebody walks past e Options S ATTA RSET EEC RISE the connected camera and an event About Fu FTP upload Hu HTTP upload Eu Email upload O Output port En Email notification Hn HTTP notification Tn TCP notification P PTZ preset has been configured to act on this the video server can e g record and send video images to an FIP server or send a notification email to a pre
99. video camera A traditional CCTV video camera is an analog camera available in both monochrome black and white and color Cameras can be set in fixed positions or placed on Pan Tilt Zoom devices which allow the camera to be maneuvered Using a zoom lens provides a closer view of the object being viewed CCTV analog video cameras can be viewed over a computer network by using a video server CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the form data once it is submitted CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Resolution Client server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the request Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Complementary Metal Oxide Semiconductor A CMOS is a widely used type of semiconductor that uses both negative and positive circuits Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS
100. xel is one of the many tiny dots that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over Ethernet Power over Ethernet provides power to a network device via the same cable as used for the network connection This is very useful for IP Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a serial interface for communication between two network devices For example a PC connected by a phone line to a server PPTP Point to Point Tunneling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a virtual private network VPN Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later retrieval AXIS 240Q Glossary 63 Progressive scan Progressive scan as opposed to interlaced video scans the entire picture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to
101. y is a point in a network that acts as an entry point to another network In a corporate network for example a computer server acting as a gateway often also acts as a proxy server and a firewall server A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway for a given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supports animations i e a short sequence of images within a single GIF file A GIF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOP s is the basic unit of an MPEG 4 video stream The GOV contains different types and numbers of VOP s I VOP s P VOP s etc as determined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOP s in the GOV structure See also GOV and VOP GOV structure The GOV structure describes the composition of an MPEG 4 video stream as regards the type of images I VOP s or P VOP s included in the stream and their internal order See also GOV and VOP Half duplex See Full duplex HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended for display in web browser The
102. y window the active window has a red frame 8 Click Save If there are parts of the Include window that you wish to exclude click the Configure Excluded Windows radio button and repeat steps 1 8 above Please use the online help for descriptions of each available option trigger motion detection Parameter Size History Sensitivity High Only very large objects An object that appears in the region will Ordinary colored objects against ordinary trigger motion detection trigger the motion detection for a long backgrounds will trigger the motion period detection Low Even very small objects An object that appears in the region will Only very bright objects against a dark trigger motion detection for only a very short period background will trigger motion detection Default values Low Medium to High Medium to High Examples e Avoid triggering on small objects in the image by selecting a high size level e To trigger motion detection as long as there is activity in the area select a high history level e To only detect flashing light low sensitivity can be selected In other cases a high sensitivity level is recommended Port Status Under Event Configuration gt Port Status there is a list that shows the status for the connected inputs and outputs of the AXIS 2400 This is for the benefit of an operator who cannot access the System Options section Example If the Normal st
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