Business Objects Crystal Reports Professional Edition Complete, FR
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1. gt www businessobjects com No part of the computer software or this document may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system without permission in writing from Business Objects The information in this document is subject to change without notice Business Objects does not warrant that this document is error free This software and documentation is commercial computer software under Federal Acquisition regulations and is provided only under the Restricted Rights of the Federal Acquisition Regulations applicable to commercial computer software provided at private expense The use duplication or disclosure by the U S Government is subject to restrictions set forth in subdivision c 1 ii of the Rights in Technical Data and Computer Software clause at 252 227 7013 The Business Objects product and technology are protected by US patent numbers 5 555 403 6 247 008 6 578 027 6 490 593 and 6 289 352 The Business Objects logo the Business Objects tagline BusinessObjects BusinessObjects Broadcast Agent BusinessQuery Crystal Analysis Crystal Analysis Holos Crystal Applications Crystal Enterprise Crystal Info Crystal Reports Rapid Mart and Webintelligence are trademarks or registered trademarks of Business Objects SA in the United States and or other countries Various product and service names referenced he2. sscrriiee ein 10 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 1 Crystal Reports 2008 with Service Pack 0 Supported Platforms DATABASE SUPPORT TECHNOLOGY sacri iii 16 SUPPORT FOR SAP APPLICATION SERVERS iriiiii iii 18 OTHER Ve e EN 18 Microsoft Office 18 Tee EE 18 Adobe Flash Players sisi la asia 18 Citrix Te A Microsoft NET Framework iii 19 Development Platforms unire 19 FINDING MORE INFORMATION secececececececeeeeeceeeseeeeeseeeeeeeeeeeeeucusesuensesesnseen 20 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 2 Cr 2008 supported _platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Introduction Products Languages This document contains information specific to platforms and configurations for Crystal Reports 2008 with Service Pack 0 e Crystal Reports 2008 with Service Pack 0 Designer e Chinese Simplified e Chinese Traditional e Dutch e English e French e German e Italian e Japanese e Korean e Portuguese Brazil e Spanish e Swedish 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 3 Cr 2008 supported _platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Supported Operating Systems Operating System Windows Vist
3. Objects an SAP company Revision Date March 4 2008 Crystal Reports 2008 with Service Pack 0 Supported Platforms Overview This document lists specific platforms and configurations for Crystal Reports 2008 with Service Pack 0 Contents INTRODUCTION E 3 PRODUGCTS Lire AEE E iii 3 RT 3 SUPPORTED OPERATING SYSTEMS v1s0s0ss asserire seine 4 ee Ee dE 5 Crystal Reports and Microsoft Critical Patches 5 MINIMUM SCREEN RESOLUTION 1v0s0ss ssa re rese se seen 5 HARDWARE REQUIREMENTS FOR CRYSTAL REPORTS 2008 WITH SERVICE PACK iaia ener rane ea ii rea aerea 5 SUPPORTED APPLICATION SERVERS 2v0v0s0ss ssaa aree esere 6 APPLES TO siria lara aida 6 IR 6 Supported Operating Systems for Application Servers 6 Application Server Incremental Release Support Policy 7 JDK Version Support Policy EE 7 Specific Patches Required for Oracle Application Server 7 Supported HTTP Servers ii 7 SUPPORTED BROWSERS inaianei aia ecco siae cenci ein ciare aiaa naaa 8 Applies To ile nio orali 8 IR E 8 DATA SOURCE MIDDLEWARE SUPPORT svrsrrsrse esse cinese eiieeiarine cin nennen 9 ODBC DSN SUPPORT varrrcrrraneieeiee cirie eee erica ere iii iii 9 DATABASE SUPPORT OLAP inni 9 DATABASE SUPPORT RDBMS
4. Screen resolution of 1024 x 768 is recommended Hardware Requirements for Crystal Reports 2008 with Service Pack 0 e Intel Pentium III or equivalent processor e 256 MB RAM 512 MB recommended e 600 MB available hard drive space e CD ROM drive for CD install only 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 5 cr_2008_supported_platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Supported Application Servers Applies To All components within Crystal Reports that run within an application server including e NEI Webform Viewers e Java HTML Viewers e ActiveX Viewer e Redistributable applications that embed the reporting engine Details Application Server JDK N A Microsoft IIS 6 JBoss 4 0 4 JDK 1 5 0_xx Oracle Application JDK 1 5 0_xx Server 10gR3 10 1 3 SAP Web Application JDK 1 4 2_xx Server 7 Tomcat 5 5 JDK 1 5 0_xx WebLogic 9 2 MP2 JDK 1 5 0_xx JRockit 5 0 WebLogic 10 JDK 1 5 0_xx JRockit 5 0 WebSphere Application JDK 1 5 0_xx Server 6 1 0 7 WebSphere Application JDK 1 5 0_xx Server Community Edition 2 0 Supported Operating Systems for Application Servers Web application servers are supported only when installed on server operating systems See the Supported Operating Systems section of this document Windows XP and Windows Vista are not considered serve
5. B ODBC Yes Sybase ASE 12 5 x Sybase Open Client 12 5 JDBC Sybase 12 5 Yes ODBC Sybase 12 5 Yes DataDirect ODBC 5 31 Yes Sybase ASE 15 Sybase Open Client 15 1 DataDirect drivers for Crystal Reports are available from Business Objects See the Crystal Reports Start Page for download details 3 Data connectivity is assumed to be single threaded Customers are recommended not to use these drivers in concurrent on demand scenarios since reports will be handled serially 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved cr_2008_supported_platforms_windows_sp0 pdf Page 14 Crystal Reports 2008 with Service Pack 0 Supported Platforms 4 Generic ODBC OLEDB and JDBC Limitation e Database server Client and ODBC JDBC OLEDB driver used must support multiple threads e Generic JDBC 3rd Party JDBC Type 4 compliant drivers may potentially have issues as not all combinations have been tested but are supported for relational database access as a general rule e Generic ODBC 3rd Party ODBC Level 2 compliant Drivers may potentially have issues as not all combinations have been tested yet but are supported as a general rule 6 Supported for all operating systems listed in the Supported Operating Systems section except Linux Red Hat SUSE 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 15 cr_2008_supported_platforms_windows_sp0 pdf Crystal Repor
6. DB 9 5 Yes DataDirect ODBC 5 31 Yes IBM DB2 UDB for DB2 Client 8 1 zSeries 7 DB2 ODBC Client 8 1 Yes DataDirect ODBC 5 31 Yes IBM DB2 UDB for DB2 Client 8 2 zSeries 8 DB2 universal JDBC Yes Driver DataDirect ODBC 5 31 Yes IBM Informix IBM Informix ODBC Yes Dynamic Server 10 0 SDK 2 90 DataDirect ODBC 5 31 Yes IBM Informix IBM Informix ODBC Yes Dynamic Server 9 4 SDK 2 90 DataDirect ODBC 5 31 Yes Microsoft Access 2003 DAO 3 6 Yes Microsoft ODBC Yes MDAC 2 8 Microsoft OLEDB Yes MDAC 2 8 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 11 Crystal Reports 2008 with Service Pack 0 Supported Platforms Provider Name Data Connector Unicode Microsoft Access 2007 2007 Office System Yes accdb Driver ODBC 2007 Office System Yes Driver OLEDB Microsoft ODBC Yes Microsoft SQL Server MDAC 2 8 2000 SP4 Microsoft OLEDB Yes MDAC 2 8 SQL Server 2000 Yes JDBC Driver DataDirect ODBC 5 31 Yes Microsoft SQL Server Microsoft ODBC Yes 2005 RTM SP1 SP2 MDAC 2 8 Microsoft OLEDB Yes MDAC 2 8 Microsoft ODBC Yes SNAC Native Client Microsoft OLEDB Yes SNAC Native Client SQL Server 2005 Yes JDBC Driver DataDirect ODBC 5 31 Yes Microsoft SQL Server Microsoft ODBC Yes 7 0 SP4 MDAC 2 7 Microsoft OLEDB Yes MDAC 2 7 DataDirect ODBC 5 31 Yes 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 12 Cr 2008 su
7. a All 32 bit and 64 bit Editions Windows XP SP2 Professional Windows Server 2003 SP1 Datacenter Edition Windows Server 2003 SP1 Enterprise Edition Windows Server 2003 SP1 Standard Edition Windows Server 2003 SP1 Web Edition Windows Server 2003 R2 Datacenter Edition Windows Server 2003 R2 Enterprise Edition Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Web Edition Windows Server 2003 SP2 Datacenter Edition Windows Server 2003 SP2 Enterprise Edition Windows Server 2003 SP2 Standard Edition Windows Server 2003 SP2 Web Edition Windows Server 2003 x64 Edition SP2 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 4 Cr 2008 supported platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Hardware Support e Crystal Reports is supported running on 32 bit versions of Windows running on x86 and x64 CPUs made by AMD and Intel e Crystal Reports is supported running on 64 bit versions of Windows running on x64 CPUs made by AMD and Intel Crystal Reports and Microsoft Critical Patches Business Objects supports and recommends install of all Microsoft critical patches for the operating systems listed above It is recommended to refer to the Business Objects policy on Microsoft patch support which can be found on our Customer Support site Minimum Screen Resolution
8. ess Objects All rights reserved cr_2008_supported_platforms_windows_sp0 pdf Page 9 Crystal Reports 2008 with Service Pack 0 Supported Platforms Database Support RDBMS Provider Name Data Connector Unicode Generic JDBC Java 1 5 Yes Sources Generic ODBC ODBC Yes Sources Generic OLEDB OLEDB Yes Sources HP NeoView 2 2 HP NeoView ODBC Yes 2 2 DB2 Client 8 2 Yes IBM DB2 UDB for iSeries 5 3 IBM iSeries Access Yes ODBC 5 3 DB2 JDBC Universal Yes Driver IBM iSeries Access OLEDB 5 3 Yes DataDirect ODBC 5 31 Yes IBM DB2 UDB for DB2 JDBC Universal Yes iSeries 5 4 Driver DB2 Connect 9 1 IBM iSeries Access ODBC 5 4 DataDirect ODBC 5 31 Yes IBM DB2 UDB for DB2 Client 8 2 Yes NT Unix Linux 8 2 IBM JDBC Universal Driver Yes DB2 OLEDB 8 2 Yes DataDirect ODBC 5 31 Yes 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 10 cr_2008_supported_platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Cr 2008 supported _platforms_windows_sp0 pdf Provider Name Data Connector Unicode Yes IBM DB2 UDB for DB2 Client 9 1 NT Unix 9 1 IBM JDBC Universal Yes Driver DB2 OLEDB 9 1 Yes DataDirect ODBC 5 31 Yes IBM DB2 UDB for DB2 Client 9 5 Yes NT Unix Linux 9 5 DB2 JDBC Universal Driver Yes DB2 OLE
9. ffice 2007 e Microsoft Office 2003 SP2 e Microsoft Office XP SP3 e Microsoft Office XP SP2 Adobe Reader e Adobe Reader 8 Adobe Flash Player e Adobe Flash Player 9 Only required for viewing Flash objects embedded in a Crystal Report 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 18 cr_2008_supported_platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Citrix Support e Citrix Presentation Server 4 Citrix is not supported for Chinese and Korean Microsoft NET Framework e NET11 e NET20 e NET30 e NET3 5 Development Platforms This section refers to the Visual Studio components that are included in Crystal Reports e Visual Studio 2003 e Visual Studio 2005 e Visual Studio 2008 These components are not supported when running in Visual Studio 2003 on Windows Vista since Visual Studio 2003 doesn t support Windows Vista For more information see the Microsoft Visual Studio and Windows Vista FAQ here http msdn2 microsoft com en us vstudio aa948854 aspx 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 19 cr_2008_supported_platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Finding More Information For more information and resources refer to the product documentation and visit the support area of the web site at http www businessobjects com
10. n 1 5 0_xx Sun 1 6 0_02 IE 6 0 SP2 Sun 1 5 0_xx Sun 1 6 0_02 Macintosh Safari 2 0 1 Apple 1 4 2 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 8 Cr 2008 supported _platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Data Source Middleware Support Business Objects products are designed to use 32 bit data source middleware connectivity Unless otherwise specified 64 bit middleware connectivity is not supported ODBC DSN Support Business Objects products use the 32 bit ODBC registry on all versions of Windows To administer 32 bit ODBC DSNs on 64 bit versions of Windows run the 32 bit ODBC Administrator located here C Windows SysWOW64 odbcad32 exe Database Support OLAP Provider Name Data Connector Unicode Support Essbase Server 7 1 x Essbase API 7 1 x Yes Hyperion Essbase client 9 0 Hyperion System 9 Hyperion Essbase client 9 2 Hyperion Essbase client 9 3 Microsoft SOL Server Microsoft SQL Yes Analysis Services 2000 SP4 Server OLAP Client 2000 SP4 Microsoft SQL Server Microsoft SQL Yes Analysis Services 2005 SP1 Server OLAP Client 2005 SP1 Microsoft SQL Server Microsoft SQL Yes Analysis Services 2005 SP2 Server OLAP Client 2005 SP2 1 The minimum version level for MS SQL Server Analysis Services 2005 is SP1 The 2005 RTM version is not supported 3 7 2008 11 23 AM Copyright 2008 Busin
11. pported platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Cr 2008 supported platforms_windows_sp0 pdf Provider Name Data Connector Unicode MySQL AB 5 0 MySQL AB ODBC Yes 3 51 12 MySQL AB JDBC 5 0 Yes Yes NCR Teradata V2R5 1 NCR Teradata ODBC 3 05 ITU 8 1 Yes NCR Teradata V2R6 NCR Teradata ODBC 3 05 TTU 8 1 Yes NCR Teradata NCR Teradata ODBC V2R6 1 3 06 TTU 8 2 Yes NCR Teradata JDBC 3 04 TTU 8 2 Yes NCR Teradata NCR Teradata ODBC V2R6 2 3 06 ITU 8 2 Yes NCR Teradata JDBC 3 04 TTU 8 2 Yes Netezza 2 5 Netezza ODBC 2 5 Yes Netezza 3 0 Netezza ODBC 3 0 Yes Netezza 3 1 Netezza ODBC 3 1 Yes Netezza JDBC Access Oracle Net Client 9 2 Yes Oracle 9 2 JDBC Oracle 9 23 Yes ODBC Oracle 9 23 Yes OLEDB Oracle 9 23 Yes DataDirect ODBC 5 31 Yes 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 13 Crystal Reports 2008 with Service Pack 0 Supported Platforms Provider Name Data Connector Unicode Oracle Net Client 10 1 Yes Oracle 10g R1 10 1 JDBC Oracle 10 1 Yes ODBC Oracle 10 1 Yes OLEDB Oracle 10 1 Yes DataDirect ODBC 5 31 Yes Oracle Net Client 10 2 Yes Oracle 10g R2 10 2 JDBC Oracle 10 2 Yes ODBC Oracle 10 2 Yes OLEDB Oracle 10 2 Yes DataDirect ODBC 5 31 Yes Progress OpenEdge OpenEdge SQL 10 0B 10 0
12. r operating systems 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 6 cr_2008_supported_platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Application Server Incremental Release Support Policy Specified application servers versions have been successfully tested by Business Objects Incremental releases of the specified versions defined by the last number in the application server name will be supported as they are made available but may not have been tested by Business Objects Exceptions in support will be documented JDK Version Support Policy JDK major versions are specified to ensure the use of correct version when there are multiple choices provided by the vendor Business Objects tests and supports any _xx release installed with a given application server Specific Patches Required for Oracle Application Server See release notes for exact patch level support Supported HTTP Servers Any supported by Application Server vendor 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 7 Cr 2008 supported _platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Supported Browsers Applies To All HTML viewers and the ActiveX Viewer in IE only Details Browser OS Browser JVM Microsoft Windows Firefox 2 0 Sun 1 5 0_xx Sun 1 6 0_02 IE 7 0 Su
13. rein may be trademarks of Business Objects SA All other company product or brand names mentioned herein may be the trademarks of their respective owners Specifications subject to change without notice Not responsible for errors or omissions Copyright 2007 Business Objects SA All rights reserved 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 20 cr_2008_supported_platforms_windows_sp0 pdf
14. tlook 2007 Outlook Exchange Yes driver Crystal Reports Outlook driver NT Event Log N A Pervasive SQL 2000 ODBC Pervasive Yes 2000 Pervasive SQL Client 2000 Pervasive SQL 8 ODBC Pervasive 8 Text ODBC Yes Web Log N A xBase N A Crystal Reports XML KG ana a Yes Services driver Crystal Reports Web Services XML and Web Yes Services driver 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 17 cr_2008_supported_platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms 1 DAO technology cannot be used to access the Microsoft Office 2007 file formats Microsoft Access 2007 accdb Microsoft Excel 2007 xlsx XML and xlsb Binary These file formats are supported via the Microsoft 2007 Office System drivers for ODBC and OLEDB Support for SAP Application Servers Other Tools BusinessObjects XI Integration for SAP Solutions must be installed in order to use an SAP application server as a data source For the latest information on SAP platforms required by BusinessObjects XI Integration for SAP Solutions please visit the support area of the website http www businessobjects com The following list of products is applicable to SAP application server support Crystal Reports OLAP and Relational Dashboard Builder OLAP Live Office OLAP QaaWS OLAP via Crystal XCelsius Voyager OLAP Web Intelligence OLAP Microsoft Office e Microsoft O
15. ts 2008 with Service Pack 0 Supported Platforms Database Support Technology Provider Name Data Connector Unicode Support ACT 6 ACT 6 ADO NET Microsoft NET Yes Framework 1 0 Microsoft NET Yes Framework 1 1 Microsoft NET Yes Framework 2 0 Borland Database BDE 5 1 Engine 5 1 COM N A Yes Crystal Reports Microsoft Exchange 5 5 Outlook Exchange driver Crystal Reports Microsoft Exchange 2000 Outlook Exchange driver Crystal Reports Microsoft Exchange 2003 Outlook Exchange Yes driver Microsoft Excel 2000 DAO 3 6 Yes ODBC Yes OLEDB Yes Microsoft Excel 2003 DAO 3 6 Yes ODBC Yes OLEDB Yes Yes Microsoft Excel 20071 ODBC Yes OLEDB Field Definitions N A Yes 3 7 2008 11 23 AM Copyright 2008 Business Objects All rights reserved Page 16 cr_2008_supported_platforms_windows_sp0 pdf Crystal Reports 2008 with Service Pack 0 Supported Platforms Provider Name Data Connector Unicode Support File System N A Yes Java Bean JDK 1 5 Yes Lotus Notes 6 ODBC Lotus Notes Yes 6 Lotus Notes 7 ODBC Lotus Notes Yes 7 Microsoft IIS Log N A Crystal Reports Microsoft Outlook 2000 Outlook Exchange Yes driver Crystal Reports Outlook driver Crystal Reports Microsoft Outlook 2003 Outlook Exchange Yes driver Crystal Reports Outlook driver Crystal Reports Microsoft Ou
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