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DELL Inspiron 14 5443
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1. Procedure 1 Turn the computer over and open the display 61 2 Liftthe latches and disconnect the status light board cable and touchpad cable from the system board 1 status light board cable 2 touchpad cable 3 Close the display panel and turn the computer over Remove the screws that secure the system board to the palm rest 5 Disconnect the speaker cable and hard drive cable from the system board A 62 6 Lift the hard drive cable away from the computer base 1 system board 2 screws 2 hard drive cable 4 speaker cable 7 Carefully lift the system board from the inner edge and release the ports from the slots on the palm rest 65 8 Turn the system board over 1 ports 2 system board power adapter port cable 64 9 Disconnect the power adapter port cable from the system board 1 system board 2 power adapter port cable 65 Replacing the System Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system
2. 15 Replacing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the base frame and press down on the battery to connect it to the battery connector 2 Replace the screws that secure the battery to the base frame Post requisites Replace the base cover 16 Removing the Hard Drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Hard drives are fragile Exercise care when handling the hard drive AN CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the hard drive assembly to the base frame 17 2 Gently lift t
3. 4 Slide and lift the base cover off the base frame 1 plastic scribe 2 base cover 4 5 base frame screws 2 tabs 15 Replacing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the base frame 2 Press down on the base cover to snap it in place 3 Replace the screws that secure the base cover to the base frame 14 Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the screws that secure the battery to the base frame Lift the battery off the base frame 1 screws 2 2 battery 3 Turn the computer over open the display and press the power button for five seconds to ground the system board
4. board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure 1 Connect the power adapter port cable to the system board 2 Turn the system board over ON A Ui Slide the ports on the system board into the slots on the palm rest and place the system board on the palm rest Align the screw holes on the system board with the screw holes on the palm rest Replace the screws that secure the system board to the palm rest Connect the hard drive cable and speaker cable to the system board Turn the computer over and open the display Slide the status light board cable and touchpad cable into the respective connectors and press down on the latches to secure the cables Post requisites apWD HP 66 Replace the heat sink Replace the wireless card Replace the memory module s Replace the base frame Replace the keyboard Oo ON A Replace the fan Replace the hard drive Replace the battery Replace the base cover 67 Removing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance
5. from the memory module slot 1 securing clips 2 2 memory module slot 3 memory module 25 Replacing the Memory Module s A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 26 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module slot 2 tab 3 memory module Post requisites 1 Replace the battery 2 Replace the base cover 27 Removing the Fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Liftthe latch and using the
6. home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard aA un 33 0 N BE Remove the base frame 68 Procedure 1 Disconnect the antenna cables from the wireless card 1 antenna cables 2 2 wireless card 2 Open the display to an angle of 90 degrees 3 Place the computer on the edge of the table so that the palm rest is on the table and the display assembly extends past the table edge with the display hinges facing up 4 Remove the screws that secure the display hinges to the palm rest 69 5 Liftthe display assembly off the palm rest 1 palm rest assembly 2 screws 4 3 display hinges 2 4 display assembly 70 Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the palm rest at the edge of the table with the speakers facing away from the edge 2 Align the screw holes on the display hinges with the screw holes on the palm rest 3 Replace the screws that secure the display hinges to the palm rest 4 Clo
7. system board 2 In sequential order as indicated on the heat sink replace the screws that secure the heat sink to the system board Post requisites Replace the base frame Replace the keyboard Replace the fan Replace the hard drive Replace the battery oU i uU mx BP Replace the base cover 46 Removing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard aun 3 0 N BE Remove the base frame Procedure 1 Disconnect the coin cell battery cable from the system board 47 2 Peeloffthe coin cell battery from the system board 1 coin cell battery 2 coin cell battery cable 48 Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Insi
8. system board Carefully lift the system board from the inner edge and release the ports from the slots on the palm rest Turn the system board over 1 system board Disconnect the power adapter port cable from the system board 75 9 Note the power adapter port cable routing and lift the power adapter port along with its cable off the palm rest 1 power adapter port 2 power adapter port cable 76 Replacing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the power adapter port cable to the system board Turn the system board over 3 Route the power adapter port cable through the routing guides on the palm rest 4 Slide the ports on the system board into the slots on the palm rest and place the system board on the palm rest ui Align the screw holes on the system board with the screw holes on the palm rest Replace the screws that secure the system board to the palm rest Connect the speaker cable to the system board Turn the computer over Oo ON OA Slide the status light board cable and touchpad cable into the respective connec
9. wireless card with the tab on the wireless card slot and slide the card into the slot 2 Align the screw hole on the wireless card with the screw hole on the system board 3 Connect the antenna cables to the wireless card 4 Place the wireless card bracket on the wireless card and align the screw hole on the wireless card bracket with the screw hole on the system board 5 Replace the screw that secures the wireless card and the wireless card bracket to the system board The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle white Auxiliary black triangle black Post requisites 1 Replace the battery 2 Replace the base cover 23 Removing the Memory Module s A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 24 2 Slide and remove the memory module
10. 15 Prerequisites oon et e PO QUE C AERE PEREAT REDE EIUS 15 Pi Ced fGi siccat a Meher vende e cte RN 15 Replacing the Battery eeeeeeeeeseeeeeeeeee 16 PLO GEA UIE sec uc eroe tertie eme etin ae bei et e henge nen edt etta 16 Post requisites ns hee Gu eee e Na canet ee 16 Removing the Hard Drive esee 17 Prerequisites asset e eta Ben e OR a veria us 17 PIOCeqdU es ss e A Sor de ce nsum ms diserti ise acu DATE CODI a LC 17 Replacing the Hard Drive eene 20 Procedure se he det t eere E d rre E e a ea 20 Post requisites v Seo e ERR e e TR ettam 20 Removing the Wireless Card esses 21 Prer dulsitess s isnt e butt em ette ir etu t e reacts 21 Procedure tr eet eer terme te ig e B Fe ud e e eet 21 Replacing the Wireless Card ssss 23 Prtoced lte s eire tetti mp tabe US 23 Post requisites sem ER RETE IR OC RR RAE 23 Removing the Memory Module s 24 Prerequisite Saamea eenn oido EA nieve cas Aet EE nana ARE LE 24 Procedure one ere tie a o rend eer td id es 24 Replacing the Memory Module s 26 Procedure meege tette bb ett de em Peta oe M mp en ie tret 26 POSEST QUISILGS iui et tet tees te too deed eee ee e e 27 Removing the F n eite tien rient reed aae le que rE uude 28 P
11. Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure K NOTE If you are installing a new keyboard fold the cables the same way they are folded on the old keyboard For more information see Folding the Keyboard Cables 1 Slide the keyboard cable and keyboard backlight cable in their respective connectors and press down on the latches to secure the cables 2 Turn the keyboard over and place it on the palm rest 3 Slide the tabs on the keyboard into the slots on the palm rest and snap the keyboard into place Post requisites 1 Replace the battery 2 Replace the base cover Folding the Keyboard Cables A CAUTION Do not apply excess pressure while folding the cables The cables on the keyboard are not folded when you receive a replacement keyboard Follow these instructions to fold the cables on the replacement keyboard the same way they are folded on the old keyboard 35 K NOTE Keyboard backlight cable is present only on a backlit keyboard 1 Place the keyboard on a flat and clean surface 1 keyboard cable 2 keyboard backlight cable 3 keyboard 56 2 Lift the keyboard cable and gently fold the keyboard backlight cable at the fold line 1 keyboard cable 2 keyboard backlight cable 3 fold line 37 3 Using the alignment line gently fold the keyboard cable 1 keyboard cable 2 keyboard backlight cable al
12. Inspiron 14 5000 Series Service Manual Computer Model Inspiron 5443 Regulatory Model P49G Regulatory Type P49G001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 11 Rev AOO Contents Before Working Inside Your Computer 8 Before YOu Begin inde ede eb t eee Ue d ecrit 8 Safety Instr ctlons cc cr eo te e tdem eias 8 Recommended TOS vec sii t ette Ron ree rre EAR et en Penta dH 9 After Working Inside Your Computer 11 Removing the Base Cowver seen 12 Procedure uet evene ides e t v red penes ee tet reo 12 Replacing the Base Cover eese 14 PrOCedUfe i eiie ite b nein t Pre tee dere armen Pate dfe hotte 14 Removing the Battery eese
13. WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screw that secures the wireless card bracket and the wireless card to the system board NOTE The wireless card bracket may not be available on all models 2 Liftthe wireless card bracket off the wireless card 3 Disconnect the antenna cables from the wireless card 21 4 Lift and slide the wireless card out of the wireless card slot T 2 3 4 1 screw 2 wireless card bracket 3 antenna cables 2 4 wireless card 5 wireless card slot 22 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the
14. de Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the system board Post requisites Replace the base frame Replace the keyboard Replace the fan Replace the hard drive Replace the battery aA un 33 0 N HL Replace the base cover 49 Removing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard aA nn i UN BP Remove the base frame Procedure 1 Disconnect the speaker cable from the system board 2 Note the speaker cable routing and remove the cable from the routing guides 50 3 Release the speakers from the alignment posts and lift the speakers along with the speaker cable off the palm rest 1 speaker cable 2 speakers 2 3 alignment posts 4 51 Replacin
15. e first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools Philips screwdriver e Plastic scribe 10 After Working Inside Your Computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 Removing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the base cover to the base frame 3 Using a plastic scribe pry the base cover out of the base frame 12
16. er sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts gt gt D CAUTION You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at dell com regulatory_compliance AN CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components JN CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned A CAUTION To disconnect a network cabl
17. f the palm rest 1 screw 2 I O board 3 l O board cable 54 Replacing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw hole on the I O board with the screw hole on the palm rest 2 Replace the screw that secures the I O board to the palm rest Post requisites Replace the base frame Replace the keyboard Replace the fan Replace the hard drive Replace the battery Aun i UN BE Replace the base cover 55 Removing the Status Light Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard Remove the base frame Remove the O board NOU hh UN FB Procedure 1 Turn the computer over and
18. g the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Using the alignment posts place the speakers on the palm rest 2 Route the speaker cable through the routing guides on the palm rest 3 Connectthe speaker cable to the system board Post requisites Replace the base frame Replace the keyboard Replace the fan Replace the hard drive Replace the battery aA un 3 0 N HL Replace the base cover 52 Removing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard aA nn i UN BP Remove the base frame Procedure 1 Remove the screw that secures the I O board to the palm rest 53 2 Liftthe I O board of
19. he hard drive assembly out of the base frame and disconnect the hard drive cable from the hard drive 1 screws 3 2 hard drive 3 hard drive cable 3 Remove the screws that secure the hard drive bracket to the hard drive 18 4 Lift the hard drive bracket off the hard drive 1 screws 4 2 3 hard drive hard drive bracket 19 Replacing the Hard Drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Place the hard drive bracket on the hard drive 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 3 Replace the screws that secure the hard drive bracket to the hard drive 4 Connect the hard drive cable to the hard drive 5 Place the hard drive assembly in the base frame and align the screw holes on the hard drive assembly with the screw holes on the base frame 6 Replace the screws that secure the hard drive assembly to the base frame Post requisites 1 Replace the battery 2 Replace the base cover 20 Removing the Wireless Card A
20. iew All Drivers In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen Getting Help and Contacting Dell Self Help Resources You can get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information about Microsoft Windows 8 1 Information about Microsoft Windows 7 Learn about your operating system setting up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8 Click Start All Programs Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell f
21. ignment line 1 keyboard 2 keyboard cable 3 keyboard backlight cable 58 Removing the Base Frame A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the hard drive Remove the fan apWDN H Remove the keyboard 39 Procedure 1 Remove the screws that secure the base frame to the palm rest 1 screws 6 2 palm rest 2 Close the display and turn the computer over 40 3 Remove the screws that secure the base frame to the palm rest 1 screws 9 2 baseframe 4 Using a plastic scribe pry up the base frame 5 Liftthe base frame slightly from the top edge and slide it upward to release it from the tabs of the palm rest 41 6 Liftthe base frame off the palm rest and slide the display cable and I O board cable through the base frame 1 display cable 2 plastic scribe 3 O board cable 4 base frame 5 tabs 42 Replacing the Base Frame A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Compu
22. o avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts K NOTE The images in this document may differ from your computer depending on the configuration you ordered Before You Begin 1 Save and close all open files and exit all open applications 2 Shut down your computer Windows 8 1 On the Start screen click or tap the power icon Oo Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable 7 After the computer is unplugged press and hold the power button for 5 seconds to ground the system board Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A WARNING Disconnect all pow
23. open the display 2 Liftthe latch and disconnect the status light board cable from the system board 56 Slide the status light board cable out through the slot on the palm rest 1 latch 2 status light board cable Close the display and turn the computer over 57 5 Liftthe left speaker and move it away from the status light board 1 left speaker 6 Remove the screw that secures the status light board to the palm rest 58 7 Lift the status light board and peel off the status light board cable from the palm rest 1 status light board cable 2 screw status light board 59 Replacing the Status Light Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw hole on the status light board with the screw hole on the palm rest Replace the screw that secures the status light board to the palm rest Using the alignment posts place the left speaker on the palm rest Adhere the status light board cable to the palm rest and slide the cable through the slot on the palm rest Turn the computer over and open the display Slide the status light boa
24. or sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country 83 84 NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog
25. ormation that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the ports on the system board into the slots on the palm rest and place the system board on the palm rest 2 Slide the power adapter port into the slot on the palm rest 3 Replace the screws that secure the system board to the palm rest Post requisites Replace the display assembly Replace the status light board Replace the I O board Replace the speakers Replace the base frame Replace the keyboard Replace the fan Replace the hard drive Oo MAN AU PWD BE Replace the battery 10 Replace the base cover 81 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 10 11 82 Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computers Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click V
26. pability of the thermal grease Prerequisites Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard aA nn iU mx BP Remove the base frame Procedure K NOTE The image shows a heat sink on a laptop shipped with discrete graphics card The heat sink shipped on a laptop with integrated graphics card has only four screws 1 In sequential order as indicated on the heat sink remove the screws that secure the heat sink to the system board 44 2 Lift the heat sink off the system board 1 screws 6 2 heat sink 45 Replacing the Heat Sink A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved JIN CAUTION Incorrect alignment of the heat sink can cause damage to Procedure 1 Align the screw holes on the heat sink with the screw holes on the
27. pull tab disconnect the l O board cable from the system board 2 Peeloff the l O board cable from the fan 3 Disconnect the display cable from the system board 28 4 Note the display cable routing and remove the cable from the routing guides 1 latch 2 display cable 3 l O board cable 4 fan 5 Disconnect the fan cable from the system board 6 Note the fan cable routing and remove the cable from the routing guides 7 Remove the screws that secure the fan to the base frame 29 8 Lift the fan off the palm rest 1 fan cable 2 screws 2 5 fan 50 Replacing the Fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the fan on the palm rest and align the screw holes on the fan with the screw holes on the base frame 2 Replace the screws that secure the fan to the base frame 3 Route the fan cable through the routing guides and connect it to the system board 4 Route the display cable through the routing guides and connect it to the system board 5 Adhere the l O board cable to the fan 6 Slide the l O board cable in the connector and press down on the latch
28. rd cable in the connector and press down on the latch to secure the cable Post requisites NOU hU wx HL 60 Replace the I O board Replace the base frame Replace the keyboard Replace the fan Replace the hard drive Replace the battery Replace the base cover Removing the System Board A Ea WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites OANA Ui 3 NH Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard Remove the base frame Remove the memory module s Remove the wireless card Remove the heat sink
29. reredquisites tuum tese ie a aera need exec e ta 28 Procedure sd bi beu e cm CUR Tbe os etia 28 Replacing the Fan cesses eene 351 Procedure io ae Ab e e nce et ls 351 Post reguisites ot utate a ped eR T e ee Fe Pedo ane duds 351 Removing the Keyboard eene 32 Prerequisite Sa 2 rone muerta dM e tinct thats Motel Tht An a dona 32 Procedure eO eee rt et 32 Replacing the Keyboard ssssuss 55 PIOCEdUiC Rati REPE 35 Post Tequisites remo cmo doeet rre et ndum p ne 55 Folding the Keyboard Cables 5 narro ep o qr edt RE ena 55 Removing the Base Frame seen 39 PRErEQUISILES So tes odo ed Gem eem Maal eus 59 Proced re etre eet s rer e e eet deo d i e retten 40 Replacing the Base Frame esee 43 Mese LEE 43 Post fedqulsites uuc cer ep t a En eng aUe a qp a Ce adie 43 Removing the Heat Sink eese 44 Pi reduisites asm esa her este est ce eI De EET e EA n 44 Procedure are aaea es Aone eae em he dh eec iiy ed 44 Replacing the Heat Sink eeeeesssssss 46 Procedure aont eit t p e ett mt ete ed net bent 46 PosSt requlsites 4 E s ctos etu ee eene LM e 46 Removing the Coin Cell Battery 47 Prerequlsitessus euntes tees a unterm endete e uat 47 Procedure t minme tt
30. se the display and turn the computer over 71 5 Route the antenna cables avoiding the chip and the white circle 1 wireless card 2 antenna cables 2 chip 4 white circle 6 Connect the antenna cables to the wireless card Post requisites Replace the base frame Replace the keyboard Replace the fan Replace the hard drive Replace the battery Replace the base cover aun i 0 N BE 72 Removing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard Remove the base frame Remove the heat sink Remove the display assembly ON A UM BWYD H Procedure 1 Turn the computer over 73 2 Liftthe latches and disconnect the status light board cable and touchpad cable from the system board 1 status light board cable 2 touchpad cable 3 Turn the computer over 4 Disconnect the speaker cable from the system board 74 5 6 7 8 Remove the screws that secure the system board to the palm rest 1 speaker cable 2 screws 2 3
31. srequlsites coorta uta d uta e hens 66 Removing the Display Assembly 68 PREREQUISITES ecco Eos ree eB EE ela eM oe Prot e rl 68 Procedure iet were tec ea de t E ts 69 Replacing the Display AssembWly 71 Proced res unos Do eut n Re TERRI PP REPERI CR TOv as 71 POSES EQUISILES x x cater territa thee eed efTe het oot em tenia 72 Removing the Power Adapter Port 73 Prerequisites eh oed te dte ea eid eae 73 Proc d re nien ht Rete tmt teniente d e tea n ee endete 73 Replacing the Power Adapter Port 77 Proced te eie oe eR TED Ae a Em 77 PoSE f amp gulsites e ot rp a e EE e TERR 77 Removing the Palm Rest eeeeseeeeee 79 PRETEQUISILES c ersten eh rr denm rst re Ei ere NALE AM ET 79 Procedure saca eaedem eet en eem re 79 Replacing the Palm ReSt csscsscessseesseeesseesseeeseneeseens 81 Procedure tet De tete ante e tle de e cent e eot Ue Moro detto 81 Postsr quisites 24 s Le AD LM OM E e LM LR 81 Flashing the BIOS iiiicienoiae onion iat emot gara e toaia des 82 Getting Help and Contacting DelL 835 Self Help Resources sssssssssssssssseeeeeenee eene nnne enn 85 Contacting Dell rete e ect e e bre au t eU ire tera etta 85 Before Working Inside Your Computer A CAUTION T
32. ter After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure au BW N Route the display cable and O board cable through the slots on the base frame Slide the base frame under the tabs on the palm rest Press the base frame down along the edges to snap it into place Replace the screws that secure the base frame to the palm rest Turn the computer over and open the display Replace the screws that secure the base frame to the palm rest Post requisites U A UNUNEB Replace the keyboard Replace the fan Replace the hard drive Replace the battery Replace the base cover 43 Removing the Heat Sink A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it A CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer ca
33. to secure the cable Post requisites 1 Replace the battery 2 Replace the base cover 51 Removing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Turn the computer over and open the display Using a plastic scribe pry out the keyboard from its top edge 3 Slide the keyboard toward the display to release the tabs from the palm rest 32 4 Turn the keyboard over and place it on the palm rest 1 plastic scribe 2 keyboard tabs 33 5 Liftthe latches and using the pull tabs disconnect the keyboard cable and keyboard backlight cable from the system board NOTE The keyboard backlight cable is present only if the laptop shipped with a backlit keyboard 1 keyboard cable 2 keyboard backlight cable 3 keyboard 34 Replacing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your
34. tors and press down on the latches to secure the cables Post requisites Replace the display assembly Replace the heat sink Replace the base frame Replace the keyboard Replace the fan Replace the hard drive NO uw PWD PF Replace the battery 77 8 Replace the base cover 78 Removing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites OMAN AU BPWHD BE 10 Remove the base cover Remove the battery Remove the hard drive Remove the fan Remove the keyboard Remove the base frame Remove the speakers Remove the O board Remove the status light board Remove the display assembly Procedure 1 2 Remove the screws that secure the system board to the palm rest Remove the power adapter port from its slot on the palm rest 79 3 Liftthe system board along with the power adapter port and release the ports from the slots on the palm rest 1 power adapter port 2 power adapter port cable screws 2 4 system board 1 palm rest 80 Replacing the Palm Rest A WARNING Before working inside your computer read the safety inf
35. u te ie co e E D P Ub eurer ee tape 47 Replacing the Coin Cell Battery 49 Procedure iere eter e rte etes 49 Postsredulsites onin o hina Sains eh amelie 49 Removing the Speakers eese 50 Prerequisit8s 4o ona mac sire elut e M Madea A tcn 50 Procedure eap deo eid tee 50 Replacing the Speakers eese 52 Sire le Pi b PEE 52 POSt Tequlsites rete tree ita meta dtt tiet 52 Removing the I O Board esee 53 Prerequisitesz enu Uo a o Te eT litte de eee tan e Mts 53 Proced re ieiunus a c o i P a ge a uae dte dtu 55 Replacing the I O Board eese 55 Mese eea eie e E a E OT a aia ARGE 55 POSt FEQUISITS Sinne a epa a erga eng aie aq v RR Ce pH ERE 55 Removing the Status Light Board 56 PREREQUISITES 5 05 ecc pr ORO eR Rr RR e m IE 56 Proced re see be e hp Red ehe eec i grt end 56 Replacing the Status Light Board 60 Procedure eene tb n ert emt ree d ined te mets 60 PoSt redulsites 4 els ets eset atu ee io Le 60 Removing the System Board ees 61 Preredulsites edit ae deny eee TER eee ae 61 Procedure t dette tute ccm ER OU TEN OR bre re ete tet 61 Replacing the System Board sse 66 Procedure onsere ne oe bi he eii 66 Post
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