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DELL Inspiron 7348

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1. eene 50 POC UT tes n e eoe 50 Post requisitesc sco E Hm P o dba tdt 50 Removing the I O Board eese 51 Prerequisites c era stp tote t re ete ante be eee DT Se a aa 51 A EE 51 Replacing the I O Board eese 53 PrOCEdUIe ec NE 53 Post tregulsites ta dida 55 Removing the Power Adapter Port 54 Prerequisites icce centre e ene ren doen ERR XR SEE PX ED ind 54 rorem A cdas bes s 54 Replacing the Power Adapter Port 56 Proced re ete eR ta id litis 56 Postsrequisites catch ata ee ed A At m uta ele auton han soars 56 Removing the System Board sees 57 Prerrequisito triada Seton tears Whoa th Bice rte ios mee ec c 57 A A adcpaacacessss tae rie sete vedere bu te YE ania sed 57 Replacing the System Board sss 61 Procedure nermin eps OD ERU RTT RED PROS Baia RD TI Ed att 61 PoSt requisitesx etre tme tate neta defe atus 62 Entering the Service Tag in the BIOS 62 Removing the Display Assembly ooocccoccccnnccicnnoncnncnnannnnancnnnnns 63 Prer dulsitess cues otf i Gero mind ta NUS 65 Proced re iet re Rete tbe erm e e eet dee d i ee dedu 65 Replacing the Display AssembWly 66 Proced te de a putes UNUS e One ee aes 66 A seo E EE IRR ERR GR 66 Removing th
2. 2 Replace the base cover 25 Removing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the base cover 2 Remove the battery Procedure Using a plastic scribe gently pry the coin cell battery out of the battery socket on the system board 26 1 3 plastic scribe battery socket 2 coin cell battery 27 Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Replace the bat
3. Click Start All Programs Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country 93 94 NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog
4. 1 Replace the battery 2 Replace the base cover 47 Removing the Heat Sink A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 In sequential order as indicated on the heat sink loosen the captive 48 screws that secure the heat sink to the system board 2 Lift the heat sink off the system board 1 heatsink 2 captive screws 3 49 Replacing the Heat Sink A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Complia
5. Removing the Display Back Cover and Antenna Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display panel Remove the display hinges a BN NP Procedure After performing the steps in prerequisites we are left with the display back cover and antenna assembly 77 1 78 display back cover and antenna assembly Replacing the Display Back Cover and Antenna Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the display back cover and antenna assembly on a flat surface Post requisites Replace the display hinges Replace the display panel Replace the display assembly Replace the battery Replace the base cover oU N
6. and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screws that secure the display cable bracket to the system board 3 Lift the display cable bracket off the system board 4 Using the pull tab disconnect the display cable from the system board 63 5 64 Peel off the adhesive tape on the Windows button board connector and disconnect it form the system board 1 wireless card 2 antenna cables 2 3 screws 2 4 display cable bracket 5 display cable 6 windows button board cable 7 adhesive tape Turn the computer over and open the display as far as possible CAUTION Place the computer on a soft and clean surface to avoid scratching the display Place the computer face down on a flat surface Remove the screws that secure the display assembly to the palmrest and keyboard assembly Peel off the adhesive tape that secures the the display cable to the palmrest and keyboard assembly 10 Lift the display assembly off the palmrest and keyboard assembly 1 display assembly 2 screws 3 3 adhesive tape 4 display hinges 2 65 Replacing the
7. and keyboard assembly 3 Replace the screw that secures the stylus holder and stylus lock to the palmrest and keyboard assembly 4 Align the screw hole on the stylus lock with the screw hole on the palmrest and keyboard assembly 5 Replace the screw that secures the stylus lock to the palmrest and keyboard assembly 6 Insert the stylus into the stylus holder and push to snap it in place Post requisites 1 Replace the display assembly 2 Replace the battery 3 Replace the base cover 70 Removing the Palmrest and Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites OMAN AU 3 ON BE e e hee Q4 NBEO Remove the base cover Remove the battery Follow the procedure from step 1 to step 3 in Removing the Hard Drive Remove the stylus holder assembly Remove the keyboard daughter board Remove the touchpad Remove the fan Remove the heat sink Remove the O board Remove the speakers Remove the display assembly Remove the power adapter port Remove the system board Procedure After performing the steps in prerequisites we are left with t
8. instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove the screw that secures the power adapter port to the palmrest and keyboard assembly 54 3 Lift the power adapter port with its cable off the palmrest and keyboard assembly 1 screw 2 power adapter port power adapter port cable 55 Replacing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the power adapter port into the slot on the palmrest and keyboard assembly 2 Align the screw hole on the power adapter port with the screw hole on the palmrest and keyboard assembly 3 Connectthe power adapter port cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 56 Removing the System Board A Es WARNING Before working inside your computer read the safety information that shi
9. instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 21 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module 2 securing clips 2 3 memory module slot 4 tab 5 notch Post requisites 1 Replace the battery 2 Replace the base cover 22 Removing the Hard Drive A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the hard drive assembly to the palmrest and keyboard assembly 2 Using the pull tab disconnect the hard drive cable from the s
10. loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 15 Removing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the base cover to the computer 3 Using a plastic scribe pry the base cover away from the computer 1 plastic scribe 2 base cover 3 screws 10 14 Replacing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best pract
11. the I O board to the palmrest and keyboard assembly 51 4 Liftthe I O board off the palmrest and keyboard assembly 1 screw 2 l O board power and volume buttons 4 O board cable board cable 5 pulltab 52 Replacing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Using the alignment posts place the I O board on the palmrest and keyboard assembly 2 Align the screw hole on the I O board with the screw hole on the palmrest and keyboard assembly 3 Replace the screw that secures the I O board to the palmrest and keyboard assembly 4 Connect the power and volume buttons board cable to the I O board 5 Connect the l O board cable to the I O board Post requisites 1 Replace the coin cell battery 2 Replace the wireless card 3 Replace the hard drive 4 Replace the battery 5 Replace the base cover 55 Removing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the
12. your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Route the display cable through the routing guides on the display bezel 2 Slide the display cable into the connector on the touch board and press down the latch to secure the cable 3 Route the camera cable through the routing guides on the display bezel 4 Adhere the adhesive tape connect the touch screen board cable to the touch screen board and press down the connector latch to secure the cable 5 Slide the Windows button board cable into the connector on the Windows button board and press down the latch to secure the cable 6 Adhere the adhesive tape on the Windows button board connector Post requisites 1 Replace the display back cover and antenna assembly 2 Replace the display assembly 3 Replace the camera 4 Replace the battery 5 Replace the base cover 91 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 10 11 92 Turn on the computer Go to dell com support Ifyou have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computer s Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Servi
13. A DNP 79 Removing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly BhWDN BF Procedure 1 Remove the antenna cables from the routing guide on the hinge cover 2 Remove the screws that secure the display hinges to the display back cover and antenna assembly 80 3 Lift the display hinges off the display back cover and antenna assembly 1 screws 8 2 display back cover and antenna assembly hinge covers 2 4 antenna cables 2 5 display hinges 2 81 Replacing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the sc
14. Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION Place the computer on a soft and clean surface to avoid scratching the display 1 Place the display assembly on the palmrest and keyboard assembly 2 Align the screw holes on the display hinges with the screw holes on the palmrest and keyboard assembly 3 Adhere the adhesive tape that secures the the display cable to the palmrest and keyboard assembly 4 Replace the screws that secure the display assembly to the palmrest and keyboard assembly 5 Turn the computer over and close the display 6 Slide the Windows button board connector into the connector latch on the system board and press down the latch to secure the cable 7 Adhere the tape to the Windows button board cable 8 Connect the display cable to the system board 9 Align the screw holes on the display cable bracket with the screw holes on the system board 10 Replace the screws that secure the display cable bracket to the system board 11 Connect the antenna cables to the wireless card Post requisites 1 Replace the battery 2 Replace the base cov
15. Inspiron 13 7000 Series Service Manual Computer Model Inspiron 13 7348 Regulatory Model P57G Regulatory Type P57G001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 12 Rev AOO Contents Before Working Inside Your Computer 10 Before You Begin eee etti ni eee e rte s 10 Safety NSthUCtIONS Ludus rel ad te b teet e dae deed etta 10 Recommended Tools enne enn 11 After Working Inside Your Computer 13 Removing the Base Cowver sse 14 Procedure uev e enar ve nr t m e ener terere ree re vd 14 Replacing the Base Cover eese 15 ProcedUut imet da 15 Removing the Battery eese 16 Prerrequisito at m T CE ERRARE Ee RR 16 Pr ceden A
16. WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the power and volume buttons board Procedure 1 Disconnect the speaker cable from the system board 2 Peeloffthe adhesive tape that secure the speaker cable to the palmrest and keyboard assembly 3 Remove the speaker cable from the routing guides on the palmrest and keyboard assembly 38 4 Release the speakers from the alignment posts and lift the speakers along with its cable off the palmrest and keyboard assembly 1 speaker cable 2 speakers 2 routing guides 59 Replacing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Using the alignment posts on the palmrest and keyboard assembly place the speakers on the pal
17. ce Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click View All Drivers In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen Getting Help and Contacting Dell Self Help Resources You can get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information about Microsoft Windows 8 1 Information about Microsoft Windows 7 Learn about your operating system setting up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8
18. d 16 Replacing the BatterY oococonccconococococaconcocononaccnonnncnnanrnnanrnannnnans 18 POC lit 18 Post requisites nc A AO 18 Removing the Memory Module 19 Prer dquisites za esce id 19 Procedures d sso A HP ASA ace dn SUS 19 Replacing the Memory Module sss 21 Procedures un etate t ee Mete tete Paten eter eee 21 POst r qulsit s ii acean Reed IER AS nd ce a eee 22 Removing the Hard DriVe ooocnoocccnnncnnocincnnnnccnencncnnnnnrnananannnnos 23 Prerrequisito da i a adrede des ed 23 Procedure eter A 235 Replacing the Hard Drive eese 25 Proced te sed e RUE Stes hc eGR a Ie 25 Post requisites sce o aO o n o d 25 Removing the Coin Cell Battery 26 Pr requisites c So epe t DR IRE MERE as ee et REB 26 Procedures il eee e he Re b ehe c e 26 Replacing the Coin Cell Battery 28 Procedure cotton Litus en Lo Ps Ue met ten efi 28 PosSt redulsites a a Le 28 Removing the Wireless Card eese 29 Prerequisites sica deserat tare den tiers ete esu mar vv tdg 29 Procedure te tarea ran tutt oett me e RD EU bett tco ec o 29 Replacing the Wireless Card esses 31 Procedure ici EE 31 Post reguisites oue be pde c p ua eoe Pe Pedo ee foede 31 Removing the Keyboar
19. d Daughter Board 32 Prerequisites 2 rsen A ue or Ae aha a 32 Procedure dipped pert ed 32 Replacing the Keyboard Daughter Board 34 A A O 34 Post Tredulsites recae Deme tada eei ir 34 Removing the Power and Volume Buttons Board 35 Prerequisitesz en Ga va t aee C de aee e reda 35 o A NN 35 Replacing the Power and Volume Buttons Board 357 PROCCOUIC Shee EET 37 POSt FEQUISITC Suunto 37 Removing the Speakers cesses 38 Pr requisites c con eere tom ater eene 58 Proced re e a eh eie ei hp Rd eec rein 58 Replacing the Speakers sees 40 Procedure iie tu etg cent e det om ea d de de e ett 40 PoSt redulsites a do oia da ce do ut 40 Removing the Touchpad eene 41 Preredqulsitess teste t s te tede iv deemed tU ect EN 41 Proced re t iisdem br e om OPENPR proelio etate 41 Replacing the Touchpad eese 44 Procedure cio did hc e en 44 Postsredulsites acti tdo oe cfe ctas Simao cto ns 44 REMOVING the Far ia 45 A esu morcs a a cae sioe imi eM M x 45 POCO ltda iaa 45 Replacing the Fai 47 Procede EE 47 POSt Tegulsites x ctc Na estem tiens 47 Removing the Heat Sink eene 48 Prerrequisito uet T eee udo 48 Proced re sete Rete oet tee rene e e i ed e tee etes 48 Replacing the Heat Sink
20. d contacts gt gt D CAUTION You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at dell com regulatory_compliance AN CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components JN CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools 11 Philips screwdriver e Plastic scribe 12 After Working Inside Your Computer A CAUTION Leaving stray or
21. disconnect the keyboard cable and the hard drive cable from the system board 5 Release the connector latch and disconnect the keyboard backlit cable from the system board 6 Lift the connector latch and disconnect the touchpad cable from the system board 58 7 Disconnect the speaker cable and the power adapter port cable from the system board 1 power adapter port cable 2 keyboard cable hard drive cable 4 touchpad cable 5 keyboard backlit cable 6 speaker cable 59 8 Remove the screw that secures the system board to the palmrest and keyboard assembly and lift it off the palmrest and keyboard assembly 1 screw 2 system board 60 Replacing the System Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure 10 Align the screw holes on
22. e Stylus Holder Assembly 67 Pr requisites c noo en ihr RO ME BEER ROMS 67 Procedures e eee eb se bed eec ds 68 Replacing the Stylus Holder Assembly 70 Procedure obti beum bete e ee Pe m Pee ed dl impe eet vett 70 AS OI 70 Removing the Palmrest and Keyboard 71 Prerrequisito Tomis imeem uU dS 71 Procedure te tr dote eta ro ad eo bre eret se e 71 Replacing the Palmrest and Keyboard 73 Procede EE 73 PosterequisiteS iu A dla 73 Removing the Display PaneL sss 74 SAA A A 74 POC Uta la 74 Replacing the Display PaneLl ss 76 Proced resu n amem DER CT CIE RII e o T PO e tete us 76 POSt Tequlsites tt ttes 76 Removing the Display Back Cover and Antenna ASSOMDIY aan 77 Prerequisites ia ip red Pte t en e Ep Ft Re ettet 77 Procedure pi testa eee ee E de tecta 77 Replacing the Display Back Cover and Antenna ASSEM DU eno ti tinci a d a obti a eaten nd ud de ek a 79 Proceduler dd rd e uoces S Lo raf eA T 79 Postsregulsites n eub eee a icu teret usen estates Mele beds 79 Removing the Display Hinges eseesssesss 80 Prerrequisito epe cedet s de t pu d E ede 80 Procedule cere tee e a RR nt TRES 80 Replacing the Display Hinges sss 82 Procedure stesse ot
23. egulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly and place the battery on the palmrest and keyboard assembly 2 Route the hard drive cable through the routing guides on the battery 3 Replace the screws that secure the battery to the palmrest and keyboard assembly Post requisites Replace the base cover 18 Removing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 19 2 Remove the memory module from the memory module slot 1 memory module 2 securing clips 2 3 memory module slot 20 Replacing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the
24. er 66 Removing the Stylus Holder Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 67 Procedure 1 Push to release the stylus from the stylus holder 1 stylus 2 stylus holder stylus lock 2 Remove the screw and lift the stylus lock from the palmrest and keyboard assembly 68 3 Lift the stylus holder off the palmrest and keyboard assembly 1 screw 2 stylus lock 3 stylus holder 69 Replacing the Stylus Holder Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the stylus holder and stylus lock on the palmrest and keyboard assembly 2 Align the screw hole on the stylus holder with the screw hole on the palmrest
25. er read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera module 2 Using the alignment post place the camera module on the display bezel and snap it into place Post requisites Replace the display back cover and antenna assembly Replace the display assembly Replace the battery BhWDN He Replace the base cover 85 Removing the Windows Button Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly hWN FB Procedure A CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly face down on a flat surface 2 Remove the screw that secure
26. he palmrest and keyboard assembly 71 1 72 palmrest and keyboard assembly Replacing the Palmrest and Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the palmrest and keyboard assembly on a flat surface with the keyboard facing down Post requisites Oo AN A UU BPWYD BE e eher WN RO Replace the system board Replace the power adapter port Replace the display assembly Replace the speakers Replace the I O board Replace the heat sink Replace the fan Replace the touchpad Replace the keyboard daughter board Replace the stylus holder assembly Follow the procedure from step 4 to step 6 in Replacing the Hard Drive Replace the battery Replace the base cover 73 Removing the Display Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at del
27. he routing guides on the speaker 4 Peel off adhesive the tape that secures the power and volume buttons board to the speaker 5 5 Lift the power and volume buttons board along with its cable off the palmrest and keyboard assembly 1 adhesive tape 2 power and volume buttons board cable power and volume buttons 4 adhesive tape board 56 Replacing the Power and Volume Buttons Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the power and volume buttons board into the slot on the palmrest and keyboard assembly 2 Adhere the adhesive tape that secures the power and volume buttons board to the speaker 3 Route the power and volume buttons board cable through the routing guides on the speaker 4 Connect the power and volume buttons board cable to the system board 5 Adhere the adhesive tape that secures the power and volume buttons board cable to the palmrest and keyboard assembly Post requisites 1 Follow the procedure from step 4 to step 6 in Replacing the Hard Drive 2 Replace the battery 3 Replace the base cover 37 Removing the Speakers A
28. ices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Replace the screws that secure the base cover to the computer base 15 Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the screws that secure the battery to the palmrest and keyboard assembly 2 Remove the hard drive cable from the routing guides on the battery 3 Liftthe battery off the palmrest and keyboard assembly 1 hard drive cable 2 screws 2 3 battery 16 4 Turn the computer over 5 Press and hold the power button for 5 seconds to ground the system board 17 Replacing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the R
29. l com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly Procedure 1 Remove the display cable from the routing guides inside the hinge Covers 1 display panel assembly 2 display cable 74 2 Using a plastic scribe pry the display panel assembly off the display back cover and antenna assembly 1 plastic scribe 2 display panel assembly Remove the camera Remove the Windows button board After performing the above steps we are left with the display panel 1 display panel 75 Replacing the Display Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure apWD HP Place the display panel on a flat surface Replace the Windows button board Replace the camera Route the display cable into the routing guides inside the hinge covers Align the display panel assembly with the display back cover and antenna assembly and gently snap the display back cover and antenna assembly into place Post requisites 1 Replace the display assembly 2 Replace the battery 3 Replace the base cover 76
30. m the computer 1 adhesive tape 2 touchpad 43 Replacing the Touchpad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the tabs on the touchpad into the slots on the palmrest and keyboard assembly 2 Adhere the adhesive tape that secures the touchpad to the palmrest and keyboard assembly 3 Align the screw holes on the touchpad bracket with the screw holes on the palmrest and keyboard assembly 4 Replace the screws that secure the touchpad bracket to the palmrest and keyboard assembly 5 Slide the touchpad cable into the touchpad connector and press down the latch to secure the cable 6 Slide the keyboard cable into the keyboard daughter board connector and press down the latch to secure the cable Post requisites 1 Replace the battery 2 Replace the base cover 44 Removing the Fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best
31. mrest and keyboard assembly 2 Route the speaker cable through the routing guides on the palmrest and keyboard assembly 3 Adhere the adhesive tapes that secure the speaker cable on the palmrest and keyboard assembly 4 Connect the speaker cable to the system board Post requisites 1 Replace the power and volume buttons board 2 Replace the battery 3 Replace the base cover 40 Removing the Touchpad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift the connector latch and disconnect the keyboard cable from the keyboard daughter board 1 keyboard cable 2 keyboard daughter board 41 5 42 Lift the connector latch and disconnect the touchpad cable from the touchpad Remove the screws that secure the touchpad bracket to the palmrest and keyboard assembly Lift the touchpad bracket off the palmrest and keyboard assembly 1 touchpad cable 2 touchpad bracket 3 screws 4 Peel off the adhesive tape that secures the touchpad to the palmrest and keyboard assembly 6 Lift the touchpad away fro
32. n angle into the wireless card slot 3 Align the screw hole on the wireless card with the screw hole on the system board 4 Replace the screw that secures the wireless card to the system board 5 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle white Auxiliary black triangle black Post requisites 1 Replace the battery 2 Replace the base cover 51 Removing the Keyboard Daughter Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift the connector latches and disconnect the keyboard cables and keyboard backlit cables from the keyboard daughter board 32 2 Lift the keyboard daughter board off the palmrest and keyboard assembly 1 keyboard cable 2 keyboard backlit cable 3 keyboard cable 4 keyboard backlit cable 5 keyboard daughter board 33 Replacing the Keyboard Daughter Board A WARNING Before working inside y
33. n oe t etm sf mieu 82 POSTE QUISE nani 82 Removing the Camera esee 83 Pr redqtlisites A Ue RD RES 85 Procedures iet ttes ensem i om t ee mer etre 85 Replacing the Camera seen 85 Proced te ascen E E GERADE ROBAR AM NIMES 85 Postsrequisites ttv tt e RU at b o une UR 85 Removing the Windows Button Board 86 Prerequisites tob eter se t ttt cet Bd at gt tn 86 Proc dure preiei e eet ec e te HR ee c die et petet 86 Replacing the Windows Button Board 88 Proced rec sme ia 88 POSESPEQUISILES s tater A dest ose Li sheet ML eM A E be a 88 Removing the Display Cable esses 89 Pr r duisite cucine oos ttt moie HOA 89 SA 89 Replacing the Display Cable sss 91 Prtoced lte s ee eer NN CR ERES 91 A sco ar ERO n BR s 91 Flashing the BIOS asias 92 Getting Help and Contacting DelL 93 Self Help Reso reces dioses ada 95 Contacting Dell 5 1 prep SANA AA AAG MARRE 95 Before Working Inside Your Computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts Es NOTE The images in this document may differ from your computer depending on the configuration you ordered Before You Begin 1 Save and close all open files and exi
34. nce home page at dell com regulatory_compliance the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved JIN CAUTION Incorrect alignment of the heat sink can cause damage to Procedure 1 Align the screw holes on the heat sink with the screw holes on the system board 2 In sequential order indicated on the heat sink tighten the captive screws that secure the heat sink to the system board Post requisites 1 Replace the battery 2 Replace the base cover 50 Removing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the hard drive 4 Remove the wireless card 5 Remove the coin cell battery Procedure 1 Disconnect the l O board cable from the I O board 2 Disconnect the power and volume buttons board cable from the I O board 3 Remove the screw that secures
35. our computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the keyboard daughter board on the palmrest and keyboard assembly 2 Connect the keyboard cables and keyboard backlit cables and press down the latches to secure the cables Post requisites 1 Replace the battery 2 Replace the base cover 34 Removing the Power and Volume Buttons Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in Removing the Hard Drive Procedure 1 Peeloffthe adhesive tape that secures the power and volume buttons board cable to the palmrest and keyboard assembly 2 Disconnect the power and volume buttons board cable from the system board 3 Remove the power and volume buttons board cable from t
36. pped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites OU NA NP Remove the base cover Remove the battery Remove the memory module Remove the fan Remove the heat sink Procedure 1 2 Remove the screws that secure the display cable bracket to the system board and lift the display cable bracket off the system board Using the pull tab disconnect the display cable from the system board 57 3 Peel off the adhesive tape on the Windows button board connector and disconnect the Windows button board cable from the connector 3 1 screws 2 2 display cable bracket 3 display cable 4 windows button board cable 5 adhesive tape 4 Using the pull tab
37. practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift the latch and disconnect the l O board cable from the system board 2 Remove the I O board cable from the routing guides on the fan 1 1 O board cable 2 O board cable connector 3 Disconnect the fan cable from the system board 45 4 Remove the screws that secure the fan to the palmrest and keyboard assembly 5 Lift the fan off the palmrest and keyboard assembly 1 fan N screws 2 3 fan cable 46 Replacing the Fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the fan with the screw holes on the palmrest and keyboard assembly 2 Replace the screws that secure the fan to the palmrest and keyboard assembly 3 Connectthe fan cable to the system board 4 Route the l O board cable through the routing guides on the fan 5 Slide the l O board cable into the I O board cable connector on the system board and press down the latch to secure the cable Post requisites
38. rew holes on the display back cover and antenna assembly 2 Replace the screws that secure the display hinges to the display back cover and antenna assembly 3 Route the antenna cables through the routing guide on the hinge cover and secure it in place Post requisites Replace the display back cover and antenna assembly Replace the display assembly Replace the battery hWDN FB Replace the base cover 82 Removing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly BhWYN BF Procedure A CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly face down on a flat surface 2 Using a plastic scribe pry the camera module off the display bezel 83 3 Turn the camera over and disconnect the camera cable from the camera module 1 plastic scribe 2 camera camera cable 84 Replacing the Camera A WARNING Before working inside your comput
39. s the Windows button board to the display bezel 3 Turn the Windows button board over 4 Peeloff the adhesive tape and disconnect the Windows button board cable from the Windows button board 86 5 Lift the Windows button board off the display bezel 1 windows button board 2 screw windows button board 4 adhesive tape cable 87 Replacing the Windows Button Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide in the Windows button board cable and the touch screen board cable into the connectors on the Windows button board and press down the latches to secure the cables 2 Turn the Windows button board and align the screw hole on the Windows button board with the screw hole on the display bezel 3 Replace the screw that secures the Windows button board to the display bezel 4 Turn the display panel assembly over Post requisites 1 Replace the display back cover and antenna assembly 2 Replace the display assembly 3 Replace the battery 4 Replace the base cover 88 Removing the Display Cable A WARNING Before working inside your computer read
40. t all open applications 2 Shut down your computer Windows 8 1 On the Start screen click or tap the power icon o M Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety 10 A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins an
41. tery 2 Replace the base cover 28 Removing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the system board 29 3 Slide the wireless card from the wireless card slot on the system board 1 antenna cables 2 2 wireless card 3 wireless card slot 4 screw 50 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot on the system board 2 Insert the wireless card at a
42. the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites oU NA NP Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly Remove the camera Procedure Peel off the adhesive tape and lift the latch to disconnect the display cable from the display panel Disconnect the Windows button board cable Peel off the adhesive tape lift the connector latch to disconnect the touch screen board cable from the touch screen board Remove the camera cable from the routing guides on the display bezel Lift the connector latch and disconnect the display cable from the touch board Note the display cable routing and remove the display cable from the routing guides on the display bezel 89 7 Lift the display cable off the display bezel 1 connector latch for display 2 adhesive tape cable 3 display cable 4 windows button board cable 5 display panel 90 Replacing the Display Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside
43. the system board with the screw holes on the palmrest and keyboard assembly Replace the screw that secures the system board to the palmrest and keyboard assembly Connect the power adapter port cable and the speaker cable to the system board Slide the touchpad cable into the connector on the system board and press down the latch to secure the cable Slide the keyboard cable and keyboard backlit cable into the respective connectors and push the connector latches in to secure the cable Connect the hard drive cable to the system board Secure the Windows button board cable to the connector on the system board and adhere the tape on the Windows button board connector to secure the cable Connect the display cable to the system board Align the screw holes on the display cable bracket with the screw holes on the system board Replace the screws that secure the display cable bracket to the system board 61 Post requisites Replace the heat sink Replace the fan Replace the memory module Replace the battery oU NA NP Replace the base cover Entering the Service Tag in the BIOS 1 Turn on the computer 2 Press F2 when the DELL logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 62 Removing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer
44. ystem board 23 3 Liftthe hard drive assembly along with its cable off the palmrest and keyboard assembly 1 screws 2 2 hard drive assembly 3 hard drive cable 4 pull tab 4 Disconnect the interposer from the hard drive ul Remove the screws that secure the hard drive bracket to the hard drive 6 Lift the hard drive bracket from the hard drive 1 screws 4 2 hard drive hard drive bracket 4 interposer 24 Replacing the Hard Drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure Align the screw holes on the hard drive with the screw holes on the hard drive bracket 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Connect the interposer to the hard drive 4 Align the screw holes on the hard drive assembly with the screw holes on the palmrest and keyboard assembly 5 Replace the screws that secure the hard drive assembly to the palmrest and keyboard assembly 6 Connect the hard drive cable to the system board Post requisites 1 Replace the battery

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