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Intermec PD43

1. Resources Printer Information Printer Settings 5 Select Print Quality Printer Information or Printer Settings and then press B A list of available labels appears 6 Select a label to print and then press B 70 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Pause or Cancel a Batch Print Job on the LCD Printer During a batch print job a Pause button appears on the LCD printer screen Fst n 2 of 5 Fingerprint 01 04 2014 10 200 27 89 12 00 You can pause a batch print job by pressing the Print button You can also cancel a batch print job from the front panel 1 During a batch print job press G The printer stops printing and these icons appear GFst E 2of5 Intermec L3 Fingerprint 01 04 2014 10 200 27 89 12 00 2 To resume printing press w To cancel printing press gt to select CJ and then press The print job is cancelled To view information press to select a status icon and then press PD43 and PD43c Commercial Printer User Manual 71 Chapter 2 Set Up the Printer Pause a Batch Print Job on the Icon Printer During a batch print job press MJ to pause the print job When a print job is paused the Pause icon flashes Pause icon Press to resume printing Cancel a Batch Print Job on the Icon Printer There are several ways to cancel a batch print job that you sent to an icon printer Cancel the job from the Wi
2. Bluetooth Icon in Icon Front Panel The icon is white when the Bluetooth connection is active and gray when the connection is inactive or disabled PD43 and PD43c Commercial Printer User Manual Chapter 3 Connect the Printer Connect to a Bluetooth Device by Reading a Bar Code To connect a Bluetooth enabled bar code scanner to the printer use the scanner to read the Scan to Connect bar code 1 Make sure your printer is ready to print 2 On your desktop PC start a web browser 3 In the address field type the printer IP address and then press Enter The printer web page appears 4 Click Services and then select Print Test Labels Printer Settings 5 In the Printer Settings screen locate the Bluetooth Settings label and click Print The printer prints the Bluetooth Settings label 6 Make sure your Bluetooth scanner is turned on and discoverable and that the device is in range of the printer 7 Use the scanner to read the Scan to Connect bar code on the Bluetooth Settings label The printer attempts to connect to the scanner Connect to a Bluetooth Device Using a Wizard If your printer has the LCD interface you can also use the Bluetooth wizard to discover and connect to a Bluetooth device such as a keyboard 1 Make sure your Bluetooth device is turned on and discoverable and that the device is in range of the printer 2 From the printer Ready screen press En The Main Menu appears 3 Select Wizar
3. Feature Description 1 Cable guide 2 USB device port 3 USB host port 4 Ethernet connector optional PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers PD43 Media Compartment Features PD43 Media Compartment Feature Descriptions Feature Description Ribbon takeup roller PD43 TTR models only Print mechanism release button Media holder guides Printhead Sensor bar Media guides Platen roller ON DA A RW N Label stop sensor 8 PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers About the Front Panel There are two front panels available for the printers LCD liquid crystal display Icon no display Both versions of the front panel include the Print button and the Ready to Work indicator All printers include a USB host port on the front panel About the Ready to Work Indicator The Ready to Work indicator on the front of the printer turns on when the printer is ready to print Ready to Work indicator Ready to Work Indicator Location Ready to Work Indicator Status Ready to Work Indicator Status Description On Printer is ready for a print job Blinking Printer is not ready for a print job Off Printer is turned off not communicating or not ready to print For example the printer may still be starting up ora firmware upgrade is underway PD43 and PD43c Commercial Printer User Manua
4. 2 dtc lie eps RE REN WERE UE MES xiv 1 About the Printers cuui ERAI x eus ww ete esos AboutthePD43 yj senate de hal At sly hale tas Pew ees eb Ne beni eni se eleebinpue 2 Printer Featufes soos dc srsinar gated a d ei he ea WS bons ev cb CE biete REQUE 2 Abouctche FrontPanel 2 34 bye UOS baw caw bsec si eps d ee reu 9 About the Ready to Work Indicator sees 9 About the Icon Front Panel 0 0 cece eee rruar 10 About the LCD Front Panel 0 0 cc ccc cc cece cece n 11 About the Ready Screen oiar rri oan cece cece cee eee ences 12 View Basic Printer and Connection Information 0 14 About the Main Menu 0 0 c ccc cece een 15 Navigate in the Main Menu 0 000 ETENEE AKARKIT 16 About the Onscreen Keypads ereer rA EEs EAEE EREA 17 About the Printer Wizards cesses e 18 Usea WIZArd i ex eU MN ERIS 20 About Printer Command Languages rosier i sess eee 20 About Fingerprint sc ieri ea roster en pr CoU et ag dake AORA AA TNS ey Ge 21 About Direct Ptotocol s ceed cR AI UAE Yu CEN ERUNT NUT SU 21 About DI 3e bd tuer hou eod die sa on Shae E anri A rm RU EID E 21 ADbOUt ESIm 2 mtv eU Med e EOM Nee CE 21 ANbOUt ZSITWh ur cere rr ere bem E a dettes e Dad A dog ane ak te OE 22 About DSi op CHORI DERE OD UR put LG ME s 22 AboucSmart Printing lenia dde bo S RO UNT CER Itum t 22 About ESim ZSim Auto Configuration iiie 22 PD43 and PD43c Commercial
5. Name Description Media Setup Select media and printing type DT or TTR media width length and X margin Start and Stop Adjust values and print speed Print Quality Prints a series of labels to test print quality Loading Media Shows how to load media PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers Printing Wizards Continued Name Description Loading Ribbon TTR printers only Shows how to load a roll of ribbon Communications Wizards Name Description Line Analyzer Logs all incoming data on all communications channels and saves the data to a log file For experienced users Wireless 802 11 Looks for wireless networks and sets up Wi Fi communications This item appears in the Communications wizards list when the optional Wi Fi Bluetooth module is installed Bluetooth Looks for discoverable Bluetooth devices and sets up Bluetooth communications This item appears in the Communications wizards list when the optional Wi Fi Bluetooth module is installed Calibration Wizard Name Description Media Calibrates the label stop sensor and shows current print settings RFID Calibrates che RF power setting for the RFID module and adjusts RFID tag media settings for best performance This item appears in the Calibration wizards list when the optional RFID module is installed in the printer Label Taken Sensor Calibrates the label taken sensor This item appears in the Calibration
6. This software is provided in pertinent parts by the following copyright holders Copyright or License Text BlueZ Bluetooth protocol stack for Linux LPRng IFHP and LPRng Tool License pslash a lightweight framebuffer splashscreen for embedded devices udhop DHCP client Copyright O 1997 Warren W Gay VE3WWG EINA EFL data type library Copyright 2008 Cedric Bail Copyright O 2008 Christian Kellner Samuel Cormier lijima Copyright O 2001 2002 Brian Stafford lt brian stafford uk linux net gt Copyright 1996 Markus Franz Xaver Johannes Oberhumer Copyright 2002 Nicolas Pitre Copyright 2003 Texas Instruments Inc Copyright 2003 Chris Larson Copyright 2004 Michael Opdenacker lt michaelo handhelds org gt Original version Copyright 2001 Russell King Mono compilers and tools Copyright 2001 2002 2003 Ximian and contributors Copyright C 2003 WIDE Project Copyright c 2002 2008 Matt Johnston Portions copyright c 2004 Mihnea Stoenescu Copyright c 2004 Jan Kneschke incremental PD43 and PD43c Commercial Printer User Manual Link to Source Code http www bluez org http www lprng com http git yoctoproject org cgit cgit cgi psplash http busybox net products html http sourceforge net projects wavplay hetp www enlightenment org hetp www gtk org hetp www stafford uklinux net libesmtp hetp www oberhumer com opensource 1zo http tslib berlios
7. 0 0 00 00 e eee 107 Upload or Delete Applications and Resources from the Printer Web Page 108 5 Troubleshoot the Printer eeeeee rn nn n nnn T1 viii Call ProductSuppott ore reple ERR Uere nU E BEUES 112 Locate the Printer Configuration and Serial Numbers 0 0 000020 e eee 113 Problems and Possible Solutions sse 113 How to Restore Default Settings isses ee 118 Restore Defaults from the Printer Web Page 0000 e eee eee 118 Restore Defaults from the Main Menu 0 ccc cece e 119 How to Upgrade the Printer Firmware isariseperis fas Peteere ra uA ee 120 Download the Printer Firmware Update 0 0 c eee eee eee eee 120 PD43 and PD43c Commercial Printer User Manual Contents Upgrade Firmware from the Printer Web Page 000 e eee eee 121 Upgrade Firmware from a USB Storage Device 0 e cece eee ee 121 Upgrade Firmware from the USB Menu 000 e eee eee eee 122 AboutAleftS e Se PR ehah Soe ae eh AR hain CEA Date EO eGR hee ana 123 Configure Alerts osos doe cate gia ee ate eed eve debe Lan 123 Maintenance and Error Alert Messages lesse es 124 About Printer System Information as ariana nE EE cece cece eens 126 View Printer Statistics oed sg dee ev REEF es PSSA we A are a ele veles 127 Check the Printer Odometer sees n 128 6 Maintain the Printer 00000c cence
8. About the Printers Navigate in the Main Menu Use the navigation buttons to select menus and menu items In the Main Menu Press Ea to toggle between the Main Menu and the Ready screen Press to return to the Ready screen In the Programs Settings Tools or Wizards menus Press and vw to change the item in the list and then press B the center of the directional pad to select the item Another menu or a list of items appears Press to return to the previous screen or menu Press A to return to the Ready screen In any list of items press w or to select another item in the list and then press T 16 If the item you selected requires you to select an option from a preset list press or to scroll through the list items If the item you selected requires alphabetic or numeric input such as Network Name press a and use the alphanumeric or numeric keypad on the screen to type a value Ifyou changed the value for an item press Bo save your changes A Saving message briefly appears to confirm that your changes have been saved Press to return to the previous screen If you made changes without saving them you are prompted to save your changes Select Yes to save your changes and return to the previous screen Select No to abandon your changes and return to the previous screen Select Cancel to abandon your changes and remain on the current screen PD43 and PD43c Commercial Printer
9. Chapter 4 Configure the Printer How to Load a Printer Profile with Programming Commands e You can load a saved LCD printer profile to another printer by sending programming commands directly from your PC to the printer through aterminal program such as HyperTerminal a serial connection or a network connection All commands are case sensitive Note To load printer profiles that modify communication settings that require itadmin rights you must log in as an itadmin RUN su p pass itadmin Programming Commands to Load a Printer Profile Connection Programming Commands Printer running RUN system usr bin cfg o xmlimportset k Fingerprint home user profiles myprofile Printer running lt STX gt lt ESC gt x system usr bin cfg o xmlimportset k IPL home user profiles myprofile lt ETX gt Telnet connection system usr bin cfg o xmlimportset k over Port 23 home user profiles myprofile About USB Storage Device Directories 104 You can use a USB storage device to install files such as applications and fonts on the printer You need to copy files to specific directories on the USB storage device so that the printer can properly install them USB Storage Device File Directories File Type Place in This Directory Application apps Font fonts Form layout forms Web form webforms Image images Display images display Configuration profile profiles Configuration config PD43 and PD43c Commercia
10. Label Media and Printing Ethernet Settings Serial Port Settings Bluetooth Settings PD43 and PD43c Commercial Printer User Manual Appendix A Specifications Description Current settings for media handling including Media width length and X margin Selected media type Printing method TTR or DT and speed Start Adjust and Stop Adjust values MAC Address Primary and secondary DNS servers e Pv4 settings IP assignment method IP address subnet mask default router DHCP response type e Pv6 settings IP assignment method IP address Baud rate Data bits Parity Stop bits Flow control Hardware ENQ ACK XON XOFF To XON XOFF From New Line character Bluetooth MAC address human readable and bar code formats Security status Device name and discovery state Passkey Reserve ScanNGo bar code 145 Appendix A Specifications Printer Settings Labels Continued Label Wi Fi General Wi Fi Security 146 Description IP address and assignment method Subnet mask Default router DHCP Response IPv6 address and assignment method 802 11 MAC address Network name SSID and type Roaming state Power mode Channel Hidden SSID state Country string Access point MAC address RSSI Security Type Association PreShared Key Network Key Index Network Key 1 2 3 4 User Name Password Anonymous Name Inner Authentication CA Certific
11. PD43 and PD43c Commercial Printer User Manual 53 Chapter 2 Set Up the Printer Use the Setup Wizard This section explains how to use the Setup Wizard to configure the LCD printer You must configure the printer this way after turning it on for the first time after upgrading the firmware or after resetting all defaults 1 Connectthe printer to power and press the Power switch When the printer is ready the Setup Wizard starts 2 Select the settings you want from the menus in the Setup Wizard Use or w to select different items in a list Ifthe item you selected requires you to select an option from a preset list press lt or gt to scroll through the list items Press B to select a highlighted item Select and press Bl to continue to the next screen How to Set Up an Icon Printer If your printer has the icon front panel follow these guidelines for connecting and setting up the printer The way you set up an icon printer depends on whether you plan to connect the printer to your network or to a single PC If your network automatically assigns communications parameters such as IP addresses to devices you can set up the printer through the printer web page The printer web page allows you to configure all settings print test labels and perform other management and setup tasks If your network does not automatically assign communications parameters to devices or if you plan to connect the printer to a sin
12. you need to configure the feed adjust settings You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers Recommended Feed Adjust Values for the Label Dispenser Printer Setting 203dpi 300dpi Distance PD43 Start Adjust 109 161 13 7 mm 0 54 in Stop Adjust 24 35 3 0 mm 0 19 in PD43c Start Adjust 109 161 13 7 mm 0 54 in Stop Adjust 24 35 3 0 mm 0 19 in Load Media for the Label Dispenser To use the label dispenser accessory for printing you print labels on self adhesive label stock with a liner As each label is printed the label is automatically peeled from the liner and is presented at the front of the printer for manual removal The label dispenser includes a label taken sensor After you load media perform a test feed or calibrate the sensor before you begin printing Note Some media types will not work successfully with the label K dispenser For best results use media types with high label stiffness and low liner release force High heat and high temperature can degrade media performance when used with the label dispenser 40 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer 1 Open the top of the printer first and then open the media compartment door 2 Ifthereisan empty media core in the media compartment remove and discard the core 3 Place the media
13. Alert settings apply to each ofthe error information or warning alerts and are configured individually by alert Alert Setting Descriptions event Range is 1 to 65535 Setting Description Status Delay Repeat Delay Unit alert is sent out Message printer event Error Alert Default Settings Error Alert Status OutofMedia Enable Out of Ribbon Enable Printer in Disable Pause Mode Printer in Disable Menu Mode Application Disable Break RFID Not Disable Installed Delay Repeat 1 1 1 Delay Unit Occurrences Occurrences Occurrences Occurrences Occurrences Occurrences Determines if an alert is sent out for a specific printer event Sets how often the alert is sent out for a specific printer Selects the unit of measure that determines how often the Sets the message that is sent out with each alert for a specific Message Error Out of media Error Out of ribbon Printer in pause mode Printer in menu mode Error Application Break Error RFID not installed PD43 and PD43c Commercial Printer User Manual Appendix B Default Settings Error Alert Default Settings Continued Delay Error Alert Status Repeat Delay Unit Message Printhead Enable 1 Occurrences Error Printhead lifted Lifted Printhead Not Disable 1 Occurrences Error Printhead not Detected detected Information Alert Default Settings Delay Information Alert Status Repeat Delay Unit Message Print Job Complete Disable 1
14. Communications gt Serial Note These settings are not accessible unless the virtual COM port is enabled Virtual COM Settings Setting Description Default Baud Rate Transmission speed in bits per second 115200 bps for the serial port Data Bits Number of bits that define a character or 8 byte Parity Specifies how the printer checks the None integrity of the transmitted data Stop Bits Number of bits sent at the end of every 1 character to allow the receiving signal hardware to detect the end of a character and to resynchronize with the character stream Hardware Specifies if hardware flow control Disable RTS CTS is used to manage the rate of data transmission between the device and the host ENQ ACK Specifies if software flow control Disable ENQ ACK is used to manage the rate of data transmission between the device and the host XON XOFF To Specifies if software flow control Disable XON XOFF is used to manage the rate of data transmission to the host XON XOFF From Specifies if software flow control Disable XON XOFF is used to manage the rate of data transmission from the host PD43 and PD43c Commercial Printer User Manual Appendix B Default Settings Virtual COM Settings Continued Setting Description Default New Line Character Defines the characters that the printer CR LF echoes to the host to indicate that it has moved to a new line RS 485 Printer Sets the RS 485 protocol address ofthe 0
15. Default Settings Wireless 802 11 Network Settings This section describes the 802 11 IPv4 and IPv6 settings To view these settings From the printer Main Menu select Settings gt Communications Wireless 802 11 Network IPv4 or IPv6 From the printer web page click the Configure tab Communications gt Wireless 802 11 Wireless 802 11 Network Settings Setting Description Default IPv4 IP Sets how the printer obtains an IP DHCP Assignment address for IPv4 networks Method IPv4 IP Address Sets the unique network level address 0 0 0 0 that is assigned to each device in an IPv4 network Subnet Mask Sets a number that defines the range of 0 0 0 0 IP addresses that can be used in an IPv4 network Default Router Sets the IP address of a router thatis 0 0 0 0 used when a device sends a packet to another subnet or to an unknown destination DHCP Response Sets if the printer receives DHCP Broadcast responses by broadcast or unicast IPv6 IP Sets how the printer obtains an IP Automatic Assignment address for IPv6 networks Method IPv6 IP Address Sets the unique network level address Automatic that is assigned to each device in an IPv6 network PD43 and PD43c Commercial Printer User Manual 169 Appendix B Default Settings Wireless 802 11 Security Settings This section describes the 802 11 security settings To view these 170 settings From the printer Main Menu select Settings
16. G 7 The printer automatically reboots and starts in the command language you selected PD43 and PD43c Commercial Printer User Manual 67 Chapter 2 Set Up the Printer Calibrate the Label Taken Sensor e 68 If your printer has the optional label taken sensor or the label dispenser which includes the sensor use the wizard to calibrate the sensor for your media Note For best results calibrate the sensor each time you load media or move the printer to a different environment If you installed the label taken sensor module or the label dispenser in the printer calibrate the sensor before you begin printing Sensor Label Taken Sensor Location Sensor Label Taken Sensor Location with Label Dispenser PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Before you calibrate the sensor load media and ribbon in the printer as necessary 1 In the Main Menu select Wizards gt Calibration gt Label Taken Sensor 2 Follow the prompts to calibrate the sensor About Test Labels You can print a test label to check print quality and get configuration information including lists of the fonts images and applications installed on the printer Use one of these methods to print a test label InStart Up mode InIdle mode From the Main Menu From PrintSet 5 You can also print test labels from the printer web page which requires a network connection to a desktop PC You
17. IP network Specifies the IP address ofa router that is 0 0 0 0 used when a device sends a packet to another subnet or to an unknown destination Specifies if the printer receives DHCP Broadcast responses by broadcast or unicast Specifies how the printer obtains an IP Automatic address for IPv6 networks Specifies the unique network level Automatic address that is assigned to each device in a TCP IP network IPv6 PD43 and PD43c Commercial Printer User Manual 157 Appendix B Default Settings General System Settings 158 This section describes general system settings To view these settings From the printer Main Menu select Settings gt System Settings gt General From the printer web page click the Configure tab System Settings gt General General System Settings Setting System Name System Location System Contact XML Response Mode Display Language Display Language Web Page Keyboard Input Time AM PM Date Command Language Alert Notification Method Unit of Measure Description Sets the network identification name WINS name of the printer Sets the location of the printer Sets the name of the printer administrator Determines if the printer provides XML responses to printing requests over Telnet and HTTP LCD printers only Selects the language the printer uses to display text on the screen Selects the language the printer uses t
18. Printer User Manual v Contents How to Set the Printer Command Language esses 23 Set the Command Language from the Printer Web Page 23 Set the Command Language from the Main Menu 24 Set the Command Language with the Print Button 24 Printer Options and Accessories i e epu x eO E Eque be bee tbe 25 2 Set Up the Printer cies ci xe hd ue RRERIPLETE VEDI NIS 29 vi About Medias oie vd E Ra MELDE TOP e M erue 30 About Linerless Media ccc ccc cc eee cece he 30 About Tag Media o oro QU e tenebatur ms 30 About Teat Off Printing ize terr ee Se ENE bee Res TE Er ARNES 30 Load Media for Tear Off Printing sse 31 About Cut Off Printing wee ca beak dawn peas bok hots RE RENT ETT 35 Load Media for Cut Off Printing 0 cece eee eee 36 About the Label Dispenser o irata arrar PEE ANE een nee 40 Load Media for the Label Dispenser iseisrrsstcsiireie kite pirat enatis 40 Load External Media for the PD43 0 0 c ccc ccc ce cece eh 46 Set the PD43c Rear Feed Guides 0 0c ccc ccc cee ee 47 Load External Media Rolls for the PD43c 1 0 0 ccc ce cc cece eee 48 Load Boarding Passes for the PD43c 0 cece eee eee 49 Load Airline Media ve UE Dee eb I ents 50 Adjust the Label Stop Sensor 52 About Ribbon Aes Beak ee REUS eee i er teres NRI 53 Load Ribbons sek eL c are EPA MnEee INE E Pe eni NS Te 54 Change the Ink Direction sa nien n Ea EE ee
19. Solution RFID is enabled Disable RFID from the web page or the Main Menu Try these possible solutions The printer may not recognize the RFID media type Restart the printer or run the media or RFID calibration wizard You may need to modify the Tag Position parameter You may need to adjust the output power field strength to the antenna Try these possible solutions Make sure you are using RFID media You may need to modify the Tag Position parameter The tag may be broken Try printing on a different label The TAGFORMAT defined for the operation determines the number of required parameters You may need to modify the TAGFORMAT For help see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual For more information see the EPC Tag Data Standard v1 1 revision 1 27 available from the EPCglobal website at www epcglobalinc org Icon printers running ZSimprint configuration labels on startup by default To prevent this use Notepad to create a txt file named STLABPD41nPM43 txt In the file type 0 Copy the file to the home user directory on the printer 117 Chapter 5 Troubleshoot the Printer Problems and Possible Solutions Continued Problem My printer does not communicate with my desktop PC when they are connected with the USB to parallel adapter cable Possible Solution Windows may not have installed the driver Follow these step
20. User Manual Chapter 1 About the Printers About the Onscreen Keypads When you are changing settings you may need to use the alphanumeric or numeric keypads on the screen Password a Bero m n o pja r s S it jul viw x y z e E MEE Alphanumeric Keypad Alphabetic Characters Password po n BEGEREOOO BDPPPPEEREIRI FEBRPUB o MEE Alphanumeric Keypad Numeric Characters and Punctuation Password Numeric Keypad PD43 and PD43c Commercial Printer User Manual 17 Chapter 1 About the Printers 18 For either keypad Press v or gt to select a character and then press a to enter that character Press to delete the last character you entered For the alphanumeric keypad only Select 123 or ABC and then press Bc toggle between the alphabetic and numeric keys Inthealphabetic keypad select Gy and then press B toggle between uppercase and lowercase letters Inthe numeric keypad select B and then press Bo toggle between shifted and unshifted key characters For example do this to toggle between and in the numeric keypad When you are finished typing characters press f to return to the list of items About the Printer Wizards The printer firmware includes several wizards you can use to quickly set up printing and communications You can start the wizards from the Main Menu Ss Printing Communications Calibration Printing Wizards
21. User Manual Note If you are using an icon printer that is not on a network you need to use PrintSet 5 through a USB connection to configure media Default Media With Gaps Ribbon TTR for thermal transfer printers or No Ribbon DT for direct thermal printers Variable 159 Appendix B Default Settings Media Settings Continued Setting Description Default Media Width Sets the width of the printable area Variable measured from the media margin X across the printhead Unit of measurement is defined in the Unit of Measure parameter L J Uam n ETT TET INTERMEC 6001 36th Ave W Everett WA 98203 Media Length Sets the length of the printable area Variable measured from one edge of the label to the edge that is closest to the printhead Unit of measurement is defined in the Unit of Measurement parameter L J LUE Media length INTERMEC 6001 36th Ave W Everett WA 98203 160 PD43 and PD43c Commercial Printer User Manual Appendix B Default Settings Media Settings Continued Setting Clip Default Start Adjust Stop Adjust Media Calibration Mode Length Slow Mode LTS Sensitivity Level Power Up Action Default Off Description Determines if the printer prints items outside the printable area of the label When this is set to Off the printer returns an error if any part of a bar code label cannot be printed because th
22. Warning alerts are sent when the printer may need attention shortly such as when the printhead needs maintenance or when the odometer has reached a present value A warning alert is also sent when the printer firmware is being upgraded Warning alerts include Ribbon Installed Sent when the printer is set for direct thermal printing but has ribbon installed for thermal transfer printing Ribbon Low Upgrading Firmware e Odometer User Resettable e Odometer Printer Replace Printhead Clean Printhead PD43 and PD43c Commercial Printer User Manual Appendix B Default Settings e Faulty Dot Sent when a faulty dot is detected in the printhead which can lead to lower print quality Ethernet Settings This section describes the Ethernet IPv4 and IPv6 settings To view these settings From the printer Main Menu select Settings gt Communications gt Ethernet From the printer web page click the Configure tab Communications gt Ethernet Ethernet Settings Setting IPv4 IP Assignment Method IPv4 IP Address Subnet Mask Default Router DHCP Response IPv6 IP Assignment Method IPv6 IP Address Description Default Specifies how the printer obtains anIP DHCP address Specifies the unique network level 0 0 0 0 address that is assigned to each device in a TCP IP network IPv4 Specifies anumber that defines the range 0 0 0 0 of IP addresses that can be used ina TCP
23. ZSim auto configuration mode The data stream must be at least 10 bytes long Command language identification is activated after a 2 second timeout or when the data buffer is full 1 MB PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers The printer command language is saved to memory and remains set to ESim ZSim until you change this setting How to Set the Printer Command Language You can use one of these methods to change the printer command language Printer web page Main Menu PrintSet 5 For more information see the PrintSet 5 online help Set the Command Language from the Printer Web Page To set the command language from the printer web page you need to turn on the printer and connect to your Ethernet or Wi Fi network 1 Make sure that the printer has media and ribbon if necessary installed 2 On your PC open a browser 3 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 4 Click Login The Login page appears 5 Type your Username and Password and click Login The default username is it admin and the default password is pass 6 Click the Configure tab 7 Click System Settings gt General 8 Select a different printer command language from the Command Language list and then click Save 9 Click the Services tab 10 Click Reboot Printer and then click Reboot The printer restarts in the command language you sel
24. a PC select Fingerprint as your printer command language For more information see the Intermec Fingerprint Command Reference Manual The printer uses the Fingerprint printer command language by default About Direct Protocol About IPL About ESim Direct Protocol DP is a subset of Fingerprint that uses a more intuitive English like syntax This flexible host based printer command language can also be used with Smart Printing applications Direct Protocol lets you combine predefined layouts and variable data to create labels tickets and tags If you are using bar code software like BarTender select Direct Protocol as your printer command language IPL Intermec Printer Language is a host based printer command language Use IPL to design modify and download label formats write printer application software and configure the printer If you are sending IPL label files to the printer select IPL as your printer command language For more information see the IPL Command Reference Manual ESim EPL command language simulator interprets Eltron programs without requiring any host programming changes If you are sending EPL label files to the printer select ESim as your printer command language For more information see the ESim Command Reference Manual PD43 and PD43c Commercial Printer User Manual 21 Chapter 1 About the Printers About ZSim About DSim ZSim ZPL command language simulator interprets Zebra
25. current printhead Printhead media and ribbon information Input output devices serial port information Failed login tries user information MAC address TCP IP and 802 11 network information Name type and size of installed fonts Name and type of installed bar code fonts Name type and size of installed images PD43 and PD43c Commercial Printer User Manual 127 Chapter 5 Troubleshoot the Printer Check the Printer Odometer You can check the odometer from the printer web page to see the printhead usage and how the current values compare to the alert values To check the printer odometer from the printer web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 On your desktop PC start a browser 2 In the Location or Address bar type the printer IP address and press Enter The web page for the printer appears 3 Click the System Information tab 4 Click Odometer The list of current odometer statistics appears 128 PD43 and PD43c Commercial Printer User Manual 6 Maintain the Printer This section explains how to perform basic maintenance on the PD43 printers Chapter 6 Maintain the Printer Clean the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality You should clean the printhead each time you replace the media Follow this procedure to clean the printhead using the cleaning card If y
26. de http www mono project com Main_Page https fedorahosted org dhcpv6 hetps matt ucc asn au dropbear dropbear html hetp www lighttpd org 177 Copyright or License Text Link to Source Code Copyright C 1994 2008 Lua org PUC http www lua org Rio Copyright C 2004 2005 WIDE Project http www racoon2 wide ad jp w Copyright C 1995 1996 1997 1998 and http ipsec tools sourceforge net 1999 WIDE Project Copyright 1989 1991 1992 by Carnegie http www net snmp org Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California Copyright c 2001 2003 Networks Associates Technology Inc Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd Copyright O 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A Copyright c 2003 2010 Sparta Inc Copyright C 2000 2011 Carsten Haitzler http www enlightenment org and various contributors Copyright c 1999 Carsten Haitzler The Rasterman Copyright c 2001 2002 2003 2004 http www libexpat org 2005 2006 Expat maintainers Copyright 2009 Intermec Technologies hetp www columbia edu kermit Corp All rights reserved Based on code from Frank Da Cruz s excellent book Kermit A File Transfer Protocol Digital Press 1986 Copyright c 1997 Eric S Raymond http giflib sourceforge net Copyright C
27. ewes 129 Clean the Printhead ice on cdr uw ea EERE EES RE eh hawaii VE E ES 130 Replace the Printhead i riari bide ap tea eee ea nee e e E pie td 131 Clean th Platen Roll t onsec erei RE eke eae ese Pa es Se es 133 Clean the Exterior of the Printer 0 0 0 ccc eect eee eee en eee eeeee 134 A Specifications aa de eed kts eee we rane ne Peewee ASD Printer Specifications eig Seek She RUN RU AR LET AG EAS sed AS UA ERIS 136 Supported Bar Code Symbologies 0 0 eee eene 139 TesGLabelsci igttur ae PI AE TAE OV eM pM m e es d 143 Print Quality Labels i ett URS detesetdabonkV is 147 B Default Settings isics ax ox e REEERCREARAYATA AE ES ncs 151 Default Configuration 06 seceded ees ERA DIS e Oda eU werd eer pe epis 152 Bluetooth Settings dte ex regbule the OERA EAE REEERE AOPEN ES ES 152 Display and Audio Settings 153 Error Information and Warning Alert Settings 00000 154 BttorAlettszi As sehr bu Dou one etitetea arie 156 Information Alerts 0 ccc ccc cece ee cee eee eee e eens 156 Warning Alerts Gh oe ees E V RU eb UR 156 Ethernet Seren gs o Lasse epe IRR HER TR ole cites die MENSES URDU 157 General System Settings cesses 158 PD43 and PD43c Commercial Printer User Manual ix Contents Media Settings ecc poem edet eR t ee eee ok ede eR ES 159 Print Quality Settings deudor sei sau ie re E ook cee ak 162 Serial Port Settings 033 0 seis pet y ph RII Epub NI
28. file typically bin format to the firmware directory on the USB storage device Insert the USB storage device into the printer USB host port The USB Menu appears In the USB Menu list select Upgrade Firmware In the Upgrade Firmware list select the firmware upgrade file and press B Upgrade Firmware message appears Press Bl to start che upgrade When the upgrade is complete the printer restarts and the Ready screen appears PD43 and PD43c Commercial Printer User Manual Chapter 5 Troubleshoot the Printer About Alerts To help maintain the printer you can configure the printer to send alert messages when certain conditions occur For example the printer can send a message when the odometer reaches a certain value or if the printhead is lifted during printing There are three types of alerts Error alerts Information alerts Warning alerts You configure alert settings in the printer web page Alert messages can be sent to an email address an SNMP trap or both You can enable or disable each type of alert set the number of times the alert is repeated set the unit of measure that determines how often the alert is sent and change the default text message for the alert Configure Alerts This section explains how to configure alerts and alert messages You configure alert settings from the printer web page turned on and connected to your Wi Fi or Ethernet network Pos Note To configure the pri
29. in place Do not overtighten Locking screw for guides If necessary adjust the printer media guides to the width of your media If necessary press the release button to raise the print mechanism and adjust the label stop sensor PD43 and PD43c Commercial Printer User Manual 47 Chapter 2 Set Up the Printer Load External Media Rolls for the PD43c If you have the external media roll holder for the PD43c follow this procedure to load media rolls on the holder 1 Place the media on the bar between the guides and then slide che guides to the sides of the media roll 2 Slide the media into the external media feed slot 3 Thread the media through the printer as usual 48 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Load Boarding Passes for the PD43c If you have the ticket shelf accessory follow this procedure to load boarding pass media for the PD43c printer 1 Place the media in the ticket shelf 2 Feed the media over the top guide of the ticket shelf and into the printer external media feed slot 3 Thread the media through the printer as usual PD43 and PD43c Commercial Printer User Manual 49 Chapter 2 Set Up the Printer Load Airline Media If your PD43c printer includes the optional rear feed guides follow this procedure to load media for airline use such as bag tags or boarding passes 1 Position the media at the rear of the printer If you have
30. need to know the printer IP address to view the printer web page Print a Test Label in Start Up Mode You can print a test label when you first turn on the printer 1 Make sure that the printer has media and ribbon if necessary installed 2 Connect the printer to power and turn on the printer 3 On the icon printer when the last two LEDs are lit Maintenance and Bluetooth press and hold until the test label starts to print On the LCD printer when the status bar appears press and hold until the Media Calibration Wizard appears Select and press B to print a label with the current print settings PD43 and PD43c Commercial Printer User Manual 69 Chapter 2 Set Up the Printer Print a Test Label in Idle Mode You can print a test label when the printer is in Idle mode 1 Make sure that the printer has media and ribbon if necessary installed 2 Ontheicon printer press and hold until the test label starts to print On the LCD printer press and hold until the Media Calibration Wizard appears To print a label with the current print settings select imd and press B Print a Test Label from the Main Menu Ifyou have an LCD printer you can print a test label from the Main Menu 1 Make sure that the printer has media and ribbon if necessary installed 2 From the Ready screen press EA 3 Press v to select Tools and then press B The Tools menu appears with Test Labels selected 4 Press B iT Print Quality
31. printer firmware To upload or delete applications or resources from the printer web page the printer must be turned on and connected to your Wi Fi or Ethernet network 1 On your PC start a browser 2 In the Location or Address field type the printer IP address and press Enter The printer web page appears 3 Click the Manage tab meraes Applications Chreerview Canfaguratian tal Aem tice 1 p Ladai Formats h Comte rtm 1 Profiles Web Forme Ponts D idi Images Lati Forman 1 elites LJ Wed Ferme 4 4 In the navigation list click the type of file you want to upload or delete Applications Fonts Images Label Formats or Web Forms The page for that type of file appears including a list of Resident Intermec supplied files of that type and a list of Customer Downloaded files of that type if any 108 PD43 and PD43c Commercial Printer User Manual Chapter 4 Configure the Printer 5 To upload an application or file to the printer a Click Browse to locate your application or file b Double click the file to select it c Click Upload The application or file uploads to the printer To delete an application or file click the file name in the Customer Downloaded list and then click Delete The file is deleted PD43 and PD43c Commercial Printer User Manual 109 Chapter 4 Configure the Printer 110 PD43 and PD43c Commercial Printer User Manual 5 Troubleshoot the Printer This section
32. programs ZPL II or later without requiring any host programming changes If you are sending ZPL label files to the printer select ZSim as your printer command language For more information see the ZSim Command Reference Manual DSim DPL command language simulator interprets Datamax data streams without requiring any host programming changes If you are sending DPL label files to the printer select DSim as your printer command language For more information see the DSim Command Reference Manual About Smart Printing Smart Printing refers to the ability of the printer to independently run printing operations without being connected to a host computer If you are running printer based applications written in C select Smart Printing as your printer command language For help creating Smart Print applications go to the Intermec Developer Center at www intermec com developer About ESim ZSim Auto Configuration 22 Use the ESim ZSim auto configuration feature when you are replacing another printer whose command language is unknown When the printer command language is set to ESim ZSim on its first run the printer automatically calibrates the media identifies the command language of the first incoming print job configures the printer for the appropriate language ESim or ZSim and prints the label Note Load media before you turn the printer on since the printer automatically calibrates the media when it starts in ESim
33. that trigger error warning and information alert messages click Alerts e For network related settings such as web and email server information or if you are using a network management application such as Intermec SmartSystems click Network Services 7 Change settings by typing in the fields or by selecting an item from a list 8 To save your changes on this page click Save After your changes are saved you can click Save As Profile to create a configuration profile including your changes that you can load at any time To reset all values and options on the page to the default settings click Default Settings PD43 and PD43c Commercial Printer User Manual 97 Chapter 4 Configure the Printer Configure the Printer from the Main Menu If you have an LCD printer you can view or change configuration settings from the Main Menu 1 From the Ready Screen press EA 2 Select Settings and press B The Settings menu appears with Communications selected rd Communications Printing System Settings Network Services 3 Select the settings you want to configure and make your changes 4 Save your changes when prompted Configure the Printer with PrintSet 5 PrintSet 5 is a printer configuration tool that enables you to easily change your configuration settings You can also use the setup wizards in PrintSet 5 to guide you through common configuration tasks 1 Make sure that you have Windows XP or later runnin
34. wizards list when the label dispenser or cutter accessory is installed PD43 and PD43c Commercial Printer User Manual 19 Chapter 1 About the Printers Use a Wizard Theavailable wizards depend on the hardware you have installed in the printer 1 From the Ready screen press A The Main Menu appears 2 Select Wizards and press B 3 Select a category and press B 4 Select a wizard from the list and press B The wizard begins 5 Ina wizard Use A or w to select items in a list Press li to select the highlighted item Select and press E to continue to the next screen About Printer Command Languages A printer command language is a set of instructions that controls printer functions Configure the printer Return the status of the printer Control peripheral devices e Formata label or receipt for printing The printer supports these command languages and language simulator support options Fingerprint Direct Protocol DP IPL Intermec Printer Language e ZSim ZPL command language simulator e DSim DPL command language simulator Smart Printing 20 PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers About Fingerprint Fingerprint is a BASIC inspired general purpose printer language Use Fingerprint to design custom label formats and write printer application software If you plan to run Smart Printing applications directly on the printer without connecting to
35. 1991 1998 Thomas G hetp www ijg org Lane 178 PD43 and PD43c Commercial Printer User Manual Copyright or License Text Copyright 2006 Richard Wilson lt richard wilson netsurf browser org gt Copyright 2008 Sean Fox lt dyntryx gmail com gt Copyright c 1998 2009 Glenn Randers Pehrson Copyright c 1998 2007 The OpenSSL Project C 1995 2004 Jean loup Gailly and Mark Adler Copyright c 2003 2009 Jouni Malinen lt j w1 fi gt and contributors Link to Source Code hetp www netsurf browser org projects libnsbmp http www libpng org pub png libpng html hetp www openssLorg hetp zlib net This software is provided by all copyright holders as is and any express or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall any copyright holder or contributors be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or services loss of use data or profits or business interruption however caused and on any theory of liability whether in contract strict liability or tort including negligence or otherwise arising in any way out of the use of this software even if advised of the possibility of such damage PD43 and PD43c Commercial Printer User Manual 179 fatermec by Honeywell 6001 36th Av
36. 58 Use the Notchless Ribbon Core Adapter oeicrrrria cei vipa dtu in esee 59 Connect the Printer to Power 0 ccc ccc cece ee cece eee A ERA ees 62 Use the Setup Wizard ecir ee RI dete vad biG i pu REI UR EE RR DEDE 64 Howto Set Upan Icon Printer deeem RUPRERS PEAS NR DEEP CLP pene s 64 Set Up an Icon Printer without a Network Option 0000005 65 Set Up an Icon Printer with Ethernet esses 66 Set Up an Icon Printer with Wi Fi sierici idat aoia KE EEREN eee 66 Calibrate the Media Feed and Print Test Labels on the Icon Printer 67 Set the Command Language with the Print Button 0 004 67 Calibrate the Label Tak n Sens6r se occa eds c v rU oa wns whine DeC e Der eS 68 PD43 and PD43c Commercial Printer User Manual Contents About LestEabels 2 22 toad Ea Uc p RC UU RUE EDS OD E MER ES 69 Print a Test Label in Start Up Mode 69 Print a Test Label in Idle Mode seeseee cence eee e eee 70 Print a Test Label from the Main Menu sees 70 Pause or Cancel a Batch Print Job on the LCD Printer 0 00 e eee eee ee 71 Pause a Batch Print Job on the Icon Printer 72 Cancel a Batch Print Job on the Icon Printer 0 0 e eee eee eee eee 72 Howto Print orn REID Media RENE ee ec UN Met Du Oe ee has esten 73 About RFID Tag Position eue Rer Hr YHP YT RT 73 Run the RFID Calibration Wizard 0 0 0 ccc ccc cece cee ereenn 74 Calculate RFID
37. A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Who Should Read This Manual This user manual is for the person who is responsible for installing configuring operating and maintaining the PD43 and PD43c printers This document provides you with information about the features of the printer and how to install configure operate maintain and troubleshoot it Before you work with the printer you should be familiar with your printer command language and general printing setup If you are going to use the printer in a network you should be familiar with your network and general networking terms such as IP address Related Documents The Intermec website at www intermec com contains our documents as pdf files that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab PD43 and PD43c Commercial Printer User Manual xiii Before You Begin 3 Using the Products menu navigate to your product page For example to find the PD43 product page click Printers gt Industrial Printers PD43 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category the Product Family and Product to find your documentation Patent Information For patent information see http www hsmpa
38. Address printer This address is used with point to point or multidrop communications System 1 0 Settings This section describes system I O settings for the printer To view these settings From the printer Main Menu select Settings gt System Settings gt Manage I O From the printer web page click the Configure tab System Settings gt Manage I O System I O Settings Setting Description Default Wireless 802 11 Determines if the printer is allowed to Enable communicate using its 802 11 radio Supported only if the optional Wi Fi Bluetooth module is installed Bluetooth Determines if the printer is allowed to Enable communicate using its Bluetooth radio Supported only if the optional Wi Fi Bluetooth module is installed RFID Determines if the printer is allowed to Enable communicate using its RFID radio Supported only if the RFID module is installed Virtual COM Determines if you can enable che USB port to Disable be used as a virtual serial port When you change this setting you must restart the printer to enable the new setting PD43 and PD43c Commercial Printer User Manual 165 Appendix B Default Settings System Network Services This section lists the network services you can manage from the printer You will only see Manage Services from the menus if you have an Ethernet or Wireless module installed in the printer To view these services From the printer Main Menu select Settings gt Syst
39. Commercial Printer User Manual Chapter 4 Configure the Printer Load a Printer Profile from the Web Page You can load a saved profile from the printer web page Note This procedure assumes you have already logged in to the log printer web page 1 Inthe printer web page click the Manage tab 2 Click Profiles fatermec WI PD43c PD43 009C1450044 ine dan 1 eT Applications I Profiles Configuration Profile Fonts Prowse Images Label Formats t Profiles Web Forms The Resident list includes profiles that are saved in the printer memory 3 Toloada profile from the printer memory select the profile in the Resident list and then click Activate The profile is loaded To load a profile from another location a Click Browse and browse to the location of the file b Double click the file c Click Upload The profile is uploaded to the printer PD43 and PD43c Commercial Printer User Manual 101 Chapter 4 Configure the Printer Manage Printer Profiles from the Web Page You can activate and delete profiles or download profiles to your PC from the printer web page Note This procedure assumes you have already logged in to the D printer web page 1 In the printer web page click the Manage tab 2 Click Profiles r PC43d PC43 243C1220227 3 Selecta profile from the Resident list Ifyou want to delete profiles or if you want to download profiles to your PC you can select more than one pro
40. Connect a USB Device The printer has two USB host ports that you can connect a USB device to 1 Ifyou are connecting a USB storage device make sure the device has a single partition and is formatted as FAT16 or FAT32 2 Connect the device to one of the USB host ports USB host port 3 Ifyou connected a USB storage device to an LCD printer select Tools gt USB Menu for more options 92 PD43 and PD43c Commercial Printer User Manual 4 Configure the Printer This chapter explains how to view and change printer settings by using the Main Menu or the printer web pages Chapter 4 Configure the Printer About Printer Configuration Settings Printer configuration settings determine how the printer operates Printer Configuration Settings Setting Type Communications Printing System Settings Network Services 94 Description All communications and network settings Serial appears when using serial connection to PC Includes virtual COM port settings Ethernet appears when Ethernet module is installed Wireless 802 11 appears when Wi Fi Bluetooth module is installed Bluetooth appears when Wi Fi Bluetooth module is installed Configuration settings for media such as media width and length print quality and performance Global system settings including printer name location and contact information display and keyboard input languages date and time unit of measure audio vol
41. D43c Commercial Printer User Manual 121 Chapter 5 Troubleshoot the Printer 5 Restart the printer The upgrade file is loaded into the printer memory This may take several minutes For the LCD printer after the upgrade file is loaded the printer restarts and the Ready screen appears The printer is ready to use For the icon printer as the upgrade file is loaded all icons in the icon panel turn on and then turn off except for the Maintenance icon After the upgrade file is loaded the printer restarts and the Ready to Work indicator turns on Ifthe Ready to Work indicator turns on and stays on the upgrade process is finished and the printer is ready to use e Ifthe Ready to Work indicator is flashing you need to restart the printer once again to complete the upgrade e Ifthe Ready to Work indicator is off there may be a condition that is preventing the printer from restarting For example the printer lid may not be fully closed Upgrade Firmware from the USB Menu If you have an LCD printer you can upgrade the printer firmware through the USB menu This procedure is different from upgrading firmware from a USB storage device without going through the USB menu 122 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 Download the printer firmware from the Intermec website 3 On your USB storage device create a firmware directory 4 Copy the firmware upgrade
42. For more information on this accessory contact your local sales representative When removing printed labels on linerless media tear the label up towards the top of the printer to prevent media jams e Do not use linerless media with the cutter accessory About Tag Media If you are printing on tag media follow these guidelines for best results Install the optional thick media springs before printing For more information on this accessory contact your local sales representative e After you install the thick media springs adjust the Media Sensitivity and Darkness settings for best print quality e Toextend the life of the printhead Intermec recommends that you install the original springs when printing on other types of media About Tear Off Printing In tear off printing you manually tear printed labels tickets wristbands and other printed media from the front of the printer After you load media you need to configure the feed adjust settings These settings allow for printing from the top edge of the label You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers 30 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Note Feed adjust values for simulator command languages like ESim gt ZSim and DSim are preset Recommended Feed Adjust Values for Tear Off Printin
43. K About the LCD Front Panel The printer LCD interface includes a screen navigation buttons anda Print button LCD Interface Navigation Button Descriptions Button EA EX G si Description Menu Home button Press to toggle between the Ready screen and the printer Main Menu Directional pad Press A w or gt to move the selection highlight to another item Press mi to select the highlighted item and to save settings in a menu or list Back button Press to return to the previous menu or page or to break from a running Fingerprint application Print button Press to begin printing or to feed a single label PD43 and PD43c Commercial Printer User Manual 11 Chapter 1 About the Printers About the Ready Screen After you turn the printer on the Ready screen appears when the Ler OUT pr y PP printer finishes starting up GTS Intermec Ready Fingerprint 01 04 2014 10 200 27 89 12 00 Ready Screen Note Icons for Wi Fi and Bluetooth status appear only when the log optional Wi Fi Bluetooth module is installed The IP address appears when the printer is connected to an Ethernet or wireless network and the Idle Information parameter is set to IPv4 address By default the bottom of the screen shows the printer command language the IP address and the time and date You can customize the screen as necessary to show different kinds of information The status bar at the top of the s
44. Occurrences Print job complete Started Disable 1 Occurrences Printer is started Printerisrebooting Disable 1 Occurrences Printer is rebooting Warning Alert Default Settings Delay Warning Alert Status Repeat DelayUnit Message Ribbon Disable 1 Occurrences Warning Ribbon Installed installed Upgrading Disable 1 Occurrences Warning Upgrading Firmware firmware Odometer Disable 1 Occurrences Warning Odometer User User resettable has reached a Resettable preset value Odometer Disable 1 Occurrences Warning Odometer Printer Printer has reached a preset value Replace Disable 1 Occurrences Warning Replace Printhead printhead Clean Disable 1 Occurrences Warning Clean printhead Printhead Faulty Dot Disable 1 Occurrences Warning Faulty dot is PD43 and PD43c Commercial Printer User Manual detected 155 Appendix B Default Settings 156 Error Alerts Error alerts are sent when a condition occurs that prevents the printer from printing such as running out of media These alerts include Outof Media Out of Ribbon Printer in Pause Mode Printer in Menu Mode Application Break RFID Not Installed Printhead Lifted Printhead Not Detected Information Alerts Information alerts are sent when a print job is started or completed or when the printer is rebooting These alerts include e Print Job Complete Printer is Rebooting Started Sent when a print job has begun Warning Alerts
45. PD43c Commercial Printer User Manual Chapter 1 About the Printers 6 When you see the language you want to use release w 7 The printer automatically reboots and starts in the command language you selected Printer Options and Accessories You can use these printer options and accessories sold and ordered separately with the PD43 and PD43c printers Most options are either installed at the factory or can be installed by factory service technicians in the field Accessories are designed to be installed by the customer Note Some printer configurations do not support all accessories For more information contact your local sales representative PD43 Printer Options and Accessories Option or Accessory Ethernet Factory installed only Wi Fi Bluetooth Factory installed only UHF RFID Factory installed only Description Factory installed option Provides IEEE 802 3 Ethernet connection Supports 10BaseT and 100BaseTx Ethernet and Wi Fi Bluetooth modules can be installed at same time Radio module provides Wi Fi and Bluetooth connectivity Wi Fi Bluetooth and Ethernet modules can be installed at same time e Wi Fi supports static and dynamic WEP WPA WPA2 EAP PEAP EAP TTLS LEAP EAP FAST and EAP TLS security protocols Bluetooth v2 1 EDR supported Adds capability of printing on RFID media Supports EPCglobal Class 1 Gen 2 and ISO 18000 6C V1 2 0 protocols HF RFID Factory installed only Adds
46. PD43c Commercial Printer User Manual Chapter 5 Troubleshoot the Printer Upgrade Firmware from the Printer Web Page You can upgrade the printer firmware from the printer web page To configure the printer from the web page the printer mustbe turned on and connected to your Wi Fi or Ethernet network On your PC open a browser 2 In the Location or Address field type the printer IP address and press Enter The printer web page appears 3 Click Login in the upper right corner ofthe screen The Login page appears 4 Type your Username and Password in the text fields and click Login 5 Click the Services tab and then select Firmware Upgrade The Firmware Upgrade screen appears showing the current firmware version 6 Click Browse to locate the upgrade file select it and then click Open 7 Click Upgrade The printer web page shows that it is upgrading firmware on your printer Upgrade Firmware from a USB Storage Device You can upgrade the printer firmware from a USB storage device Note For best results Intermec recommends using a USB storage device that contains no other files Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Download the printer firmware from the Intermec website 3 Copythefirmware upgrade file typically in bin format to the root of a USB storage device 4 Insert the USB storage device into one of the USB host ports PD43 and P
47. Tag Position sess ee 75 3 Connect the Printe tic sess ve wid oe ese ees eee 77 About Printer Drivers 6 coelis he doe noes a Poe awd e Buse Ube DEED 78 Install Printer Drivers amp 4 460585 ohhh cos he Stebel bee ane weaned eek etd VT 78 How to Connect the Printer to Your PC 0 ce ee 79 Connect the Printer Using a USB Cable 0 2c 79 Connect the Printer Using a Serial or Parallel Cable 0 81 How to Connect the Printer to Your Network 0 0 0 0c c ccc cee cc e 82 Connect the Printer to an Ethernet Network esses 82 About Wi Fi Communications eese ee 84 Connect the Printer to a Wireless Network 0 00000 c ce eee 85 Configure Wi Fi Communications from the Printer Web Page 87 About Bluetooth Communications 0 0 0 0 ccc cee cece n 88 Connect to a Bluetooth Device by Reading a Bar Code 044 89 Connect to a Bluetooth Device Using a Wizard 0 00 0 e eee eee 89 Configure Bluetooth Communications from the Main Menu 90 Configure Bluetooth Communications from the Web Page 90 Aboutithe USB Host Poft sex ey emo er dee er vied snd ER abe 91 Connecta USB Device 4 Lue bee eau edet testet test etc ete et Hoek roug 92 4 Configure the Printer llesese een nnns 93 About Printer Configuration Settings isses eee 94 PD43 and PD43c Commercial Printer User Manual vii Content
48. U EE os 163 Virtual COM Settings eaa VE Dae RENE we nde aoe RE RARI ERES 164 System I O Settings cai 4 ees Shean eee REDUCE ee Xe RII 165 System Network Services va Ean nA AEN E RESEAL ENEY nne 166 System Maintenance Alert Settings enr ineb eU EEE E An ENKARN EARR eee 167 Wireless 802 11 General Settings 00 168 Wireless 802 11 Network Settings usso aE E AAEE E E 169 Wireless 802 11 Security Settings lees 170 C Print Labels with INPrint nnn nnn nnnssdd73 AbouttheINPrintPage ceecnecuco6 EARRA EE IER Hee iex EID ES 174 Print INPrintiEabels 5 ee oi rue CUR oe Ue CL o eb 174 Predefined INPrint Label Formats eese e 175 PD43 and PD43c Commercial Printer User Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Warning Caution e Your safety 1s extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document Warning A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or ser
49. adapter Connects to printer USB Host port and provides DB25 connectivity to a PC or other equipment Cables provide access to the USB Host USB Device and Ethernet ports without the need to access the PD43 bottom panel Replaces the PD43 dome window for use with 12 5 cm 5 in media For PD43 only Provides support for media up to 21 27 cm 8 375 in for the PD43c PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers PD43 Printer Options and Accessories Continued Option or Accessory Description Ticket shelf Shelf holds fanfold boarding pass media up to 500 Installs on external media holder for PD43c Replacement parts Replacement parts include e 203 dpi printhead e 300 dpi printhead Platen roller Dome window PD43 and PD43c Commercial Printer User Manual 27 Chapter 1 About the Printers 28 PD43 and PD43c Commercial Printer User Manual 2 Set Up the Printer This chapter explains how to load media and ribbon print test labels and adjust the print quality Chapter 2 Set Up the Printer About Media The printers can print on labels tickets tags and continuous stock The procedure you use to load media depends on how you are operating the printer and the options you have installed About Linerless Media If you are printing on linerless media follow these guidelines for best results Youmust install the linerless roller accessory before printing
50. ary The configuration summary appears ehe i Ho aon mata Lens 1200 am Configure the Printer from the Web Page If you are using Ethernet or Wi Fi communications you can change printer configuration settings from the printer web page You should have already connected your printer to your network and obtained an IP address 1 Open a web browser on your PC 2 In the Location or Address bar type the printer IP address and then press Enter The printer web page appears Communications AT he 16 300 27 132 amp 6 10 464E 40 18 Media Setti mt Mola Wom Cape 96 PD43 and PD43c Commercial Printer User Manual Chapter 4 Configure the Printer 3 Click Login in the upper right corner ofthe screen The Login page appears 4 Type your Username and Password in the entry fields and then click Login The default username is itadmin and the default password is pass 5 Click Configure The Configuration Summary page appears 6 To see a complete list of printer settings click Configuration Summary To configure printer settings use the links in the navigation pane e For serial port Wi Fi or Bluetooth settings click Communications For media print quality or performance settings click Printing For display audio service and general settings maintenance alert message triggers or to enable and disable 802 11 and Bluetooth or the virtual COM port click System Settings e To set conditions
51. at part extends beyond the printable area When this is set to On the printer prints all bar code labels but may also print unreadable incomplete labels Sets the length of media the printer feeds 0 positive value or retracts negative value before printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 Sets the length of media the printer feeds 0 positive value or retracts negative value after printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 Selects the mode the printer uses to calibrate media Use Slow if the printer has trouble identifying gaps or marks in media If Media Calibration Mode is set to Slow 0 the printer prints the media length plus 10 mm This value sets an additional amount of media to be printed Unit of measurement is defined in the Unit of Measurement parameter Range is 0 to 3200 Sets the sensitivity of the label taken sensor 0 Range is 0 to 14 Supported when the Cutter or Label Dispenser accessories are installed Fast Sets the action when you turn the printer No Action on No Action Formfeed The printer feeds one label Testfeed The printer prints a configuration label PD43 and PD43c Commercial Printer User Manual 161 Appendix B Default Settings Media Settings Continued Setting Description Default Head Down Sets the action when you cl
52. ate Client Certificate Client Key Server Common Name 1 and 2 Validate Certificate PAC Acquire PAC Fast Roaming CCKM Supplicant State PD43 and PD43c Commercial Printer User Manual Appendix A Specifications Print Quality Labels Note Although you can print test labels on any size media the labels og are designed to be printed on 10 16 cm x 15 24 cm 4 in x 6 in media Print Quality Labels Label Description Chess Diamond PD43 and PD43c Commercial Printer User Manual 147 Appendix A Specifications Print Quality Labels Cont nued Label Description Pitch Ruler Bar Code Barcode B J 5E a m SS S gt E tt S UNNI zy 148 PD43 and PD43c Commercial Printer User Manual Appendix A Specifications Print Quality Labels Cont nued Label Description Wrinkle Il I PD43 and PD43c Commercial Printer User Manual 149 Appendix A Specifications 150 PD43 and PD43c Commercial Printer User Manual Default Settings This appendix contains all of the default settings for the printer Appendix B Default Settings Default Configuration 152 Use this appendix to view the default settings on the printer The following tables list the default settings for the printers If you restore the printer to factory default settings it will use the values listed here The order of the settings reflects the organization of the print
53. ay accessory which holds up to 20 labels or tickets After you load media you need to configure the cutter and the feed adjust settings You may need to adjust the recommended values slightly depending on your media type supply method and roll sizes or because of individual differences between printers Recommended Feed Adjust Values for Cut Off Printing Printer Setting 203dpi 300dpi Distance PD43 Start Adjust 280 414 35 1 mm 1 38 in Stop Adjust 147 217 18 4 mm 0 72 in PD43c Start Adjust 280 414 35 1 mm 1 38 in Stop Adjust 147 217 18 4 mm 0 72 in PD43 and PD43c Commercial Printer User Manual 35 Chapter 2 Set Up the Printer Load Media for Cut Off Printing Cut off printing is supported when the optional media cutter accessory is installed in the printer 1 Open the top of the printer first and then open the media compartment door 2 Ifthereisan empty media core in the media compartment remove and discard the core 3 Place the media between the guides on the media bar If necessary slide the guides apart to adjust for che media width 36 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer 4 Slide the guides to the sides of the media roll The guides move togther automatically to center the roll on the media bar Ifyou are using large rolls of media stored outside the printer such as in an external media holder feed the media through the external media feed
54. between the guides on the media bar If necessary slide the guides apart to adjust for the media width PD43 and PD43c Commercial Printer User Manual 41 Chapter 2 Set Up the Printer 4 Slide the guides to the sides of the media roll The guides move together automatically to center the roll on the media bar If you are using media stored outside the printer feed the media through the external media feed slot External media feed slot 42 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer 5 Press the release button and raise the print mechanism PD43 and PD43c Commercial Printer User Manual 43 Chapter 2 Set Up the Printer 7 If necessary adjust the label stop sensor to line up with the marks or gaps on the media 8 Slide the guides to the side edges of the media 9 Press theside buttons on the label dispenser to open the front door 10 Remove the label closest to the end of the liner 44 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer 11 Route the liner through the slot in the front door of the label dispenser Do not pull on the media to take up the slack The liner should be over the roller in the printer and under the roller in the front door of the label dispenser 12 Close the label dispenser front door 13 Press the print mechanism down to lock it in place 14 Close the media compartment door and then close the top of t
55. capability of printing on RFID Rear media guides Factory installed only PD43 and PD43c Commercial Printer User Manual media Supports ISO 15693 protocol Supports auto feed feature for airline media such as boarding passes For PD43c only 25 Chapter 1 About the Printers 26 PD43 Printer Options and Accessories Continued Option or Accessory Cutter Cutter Tray Boarding Pass Tray Label Dispenser Label Taken Sensor Linerless Media Roller Thick Media Springs Notchless Ribbon Core Adapter USB to Serial Adapter USB to Parallel Adapter Extension cables Flat top window External media holder Description Provides automatic cutting as labels are printed Holds up to 20 labels as they are cut Installs on Cutter Holds airline boarding pass media Installs on Cutter Removes paper backing and presents labels one at a time for pickup Includes Label Taken Sensor Detects when a label is printed and pauses printing until the printed label is removed Non stick platen roller dispenses printed labels when you use linerless media stock Heavier gauge springs increase printhead pressure for best results when printing on tag media Enables use of ribbon with notchless core of less than 2 5 mm 1 in diameter or 10 16 cm 4 in wide For thermal transfer printing USB to RS 232 adapter Connects to printer USB Host port and provides serial connectivity to a PC USB to IEEE 1284
56. ce the takeup core between the front takeup core holders PD43 and PD43c Commercial Printer User Manual 55 Chapter 2 Set Up the Printer 7 Press the release button and raise the print mechanism 8 Route the ribbon under the print mechanism and up to the takeup core 9 Press the printhead down to lock it in place 56 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer 10 Attach the end of the ribbon to the takeup core and turn the slack wheel to take up slack in the ribbon 11 Close the media door and the top of the printer 12 Ifyou have already configured the printer for thermal transfer printing continue with the next step Otherwise from the printer Main Menu select Settings gt Printing gt Media gt Print Method gt Ribbon TTR Foran icon printer you must use the printer web page or Intermec PrintSet 5 to configure print settings You can also hold the Print button as the printer starts up to automatically calibrate the media and ribbon feed and print test labels 13 Save your changes PD43 and PD43c Commercial Printer User Manual 57 Chapter 2 Set Up the Printer Change the Ink Direction By default the printer is set to ink out operation Follow this procedure to set the printer to ink in operation 1 Open the top of the printer 2 Open the media compartment door 3 Press the release button and raise the print mechanism The ink direction switch i
57. ck box to erase all files you uploaded to the printer memory e Check the System Settings check box to restore defaults for system settings such as media width or maintenance alerts 7 Click Restore Defaults 8 Click Yes to continue The printer restarts and the settings you selected are restored to default values Restore Defaults from the Main Menu This topic explains how to reset printer settings to their default values from the Main Menu You can choose to restore default network settings keep or delete user installed files and to restore all system settings like media type or serial port settings 1 From the Ready screen press Ea The Main Menu appears 2 Select Tools gt Restore Defaults The Restore Defaults menu appears with all items in the list selected by default Ifyou continue without changing anything the current network and system settings will be restored to default values and any files or programs you uploaded to the printer will be erased from the printer memoty 3 To restore all default settings continue with the next step You can also change the settings that are restored as follows To keep the current network settings clear the Network settings check box e Tokeepall applications fonts and other files you have installed on the printer clear the User files check box To keep all current system settings clear the System Settings check box 4 Select and press B PD43 and PD43c Commercia
58. col Ipr Telnet DHCP Ping IPSEC IKEv2 over IPv6 SSH Monotype Century Schoolbook CG Times CG Times Bold Letter Gothic Andale Mono WGL4 Andale Mono Bold WGL4 Univers 55 Univers Bold 65 Univers Condensed Bold Univers Extra Condensed OCR A OCR B TrueType OpenType Bitmap 138 PD43 and PD43c Commercial Printer User Manual Appendix A Specifications General Specif cations Continued Specification Description Localization fonts Simplified Chinese optional Traditional Chinese optional e Cyrillic Korean Optional atin Greek Turkish Hebrew Arabic Daltic Baltic Rim Vietnamese Thai Supported graphic file types Supports 1 bit color depth black and white only PCX PNG GIF BMP Drivers Support for Microsoft Windows XP Vista Windows 7 Windows 8 Server 2003 and Server 2008 Supports 32 bit and 64 bit editions Supported Bar Code Symbologies 1D bar code symbologies e Codabar e Code 11 e Code 39 e Code 39 full ASCII e Code 39 with checksum Code 93 PD43 and PD43c Commercial Printer User Manual 139 Appendix A Specifications 140 Code 128 Code 128 Subset A e Code 128 Subset B Code 128 Subset C Code 128 UCC DUN 14 16 EAN e EAN 8 e EAN 13 e EAN 128 e EAN 128 subset A EAN 128 Subset B EAN 128 Subset C HIBC 39 HIBC 128 Industrial 2 of 5 Industrial 2 of 5 with checksum Interleaved 2 of 5 Inter
59. creen includes these information and status icons Information and Status Icon Descriptions Icon Description L Printer Information icon Select this icon to view basic printer 1 information 12 PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers Information and Status Icon Descriptions Continued Icon Description Wi Fi Connection icon This icon appears when the Wi Fi Bluetooth e module is installed in the printer and shows the strength of the Wi Fi connection ao Strong A Good gt Weak No signal Wi Fi is disabled Connectivity icon Blinks when data is moving through a wired or wireless connection to the printer Bluetooth icon This icon appears when the Wi Fi Bluetooth module is installed Bluetooth is enabled I Bluetooth is disabled E2 rj PD43 and PD43c Commercial Printer User Manual 13 Chapter 1 About the Printers View Basic Printer and Connection Information In the Ready screen use the control panel buttons to select an icon in the status bar at the top of the screen to view printer or connection information 1 Press any arrow key to select the one of the icons in the status bar at the top of the Ready screen Printer information icon selected Status bar CERES Intermec Ready Fingerprint 01 04 2014 10 200 27 89 12 00 2 Press B A list of basic printer or connection information appears Li Printer Configuration N
60. ds gt Communications gt Bluetooth 4 Follow the instructions to discover and connect to your Bluetooth device If you are unable to connect to the Bluetooth device change the printer Bluetooth settings or move the Bluetooth device closer to the printer PD43 and PD43c Commercial Printer User Manual 89 Chapter 3 Connect the Printer Configure Bluetooth Communications from the Main Menu This section explains how to configure Bluetooth settings from the printer Main Menu You may need to configure these settings if you want to connect to a mobile computer through Bluetooth 1 2 3 4 From the Ready screen press En The Main Menu appears Select Settings gt Communications gt Bluetooth Change settings as needed for your Bluetooth device When you are finished save your changes and restart the printer Configure Bluetooth Communications from the Web Page Use this procedure to configure Bluetooth from the printer web page The printer must be connected to an Ethernet or wireless network and you must know the printer IP address 90 On your PC start a browser In the Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click Login The Login page appears Type your Username and Password and then click Login The default value for Username is itadmin and the default value for Password is pass Click the Configure tab The Configuration Summary page ap
61. e one of these methods to calculate Tag Position e Run the RFID wizard e Manually calculate the Tag Position PD43 and PD43c Commercial Printer User Manual 73 Chapter 2 Set Up the Printer Run the RFID Calibration Wizard Run the RFID calibration wizard to determine the best Tag Position and Output Power UHF inlays only for RFID media save these settings to a printer profile and load the profile when you K Note After you determine the correct RFID media settings you can need to print on the specific RFID media 1 Make sure the media type and media length are properly configured 2 From the Main Menu select Wizard gt Calibration gt RFID Calibration 3 To enable the RFID module select Enable 4 Load the RFID media 5 Select OK When the calibration is complete the printer displays the RFID Tag Position and Output Power UHF inlays only 74 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Calculate RFID Tag Position You can perform a manual calculation to come up with an estimate of the RFID Tag Position Because this value is an estimate you may need to slightly adjust the calculated value to achieve the best results Make sure Start Adjust and Stop Adjust are set to 0 Measure the yChip value which is the distance between the RFID chip and the media edge aligned with the tear bar Label top of form I l i z Media edge x 5
62. e printers Appendix A Specifications Printer Specifications PD43 and PD43c Physical Specifications Dimensions PD43c PD43c with external media holder PD43 with flat top window PD43 with dome top window Weight Power Requirements Operating Temperature Storage Temperature Relative Humidity 20 5 cm x 21 1 cm x 23 6 cm 8 1 in x 8 3 in x 9 29 in 20 5 mm x 21 1 cm x 43 3 cm not including media 8 1 in x 8 3 in x 17 0 in 20 8 cm x 21 1 cm x 47 0 cm 8 2 in x 8 3 in x 18 5 in 24 9 cm x 21 1 cm x 47 0 cm 9 8 in x 8 3 in x 18 5 in PD43c 5 1 kg 11 25 lbs PD43c with external media holder 6 0 kg 13 25 lbs PD43 8 3 kg 18 3 Ibs PD43c 24 VDC 2 5 A 60 W From external power supply PD43 100 to 240 VAC 60 W 5 C to 40 C 41 F to 104 F 40 deg C to 60 deg C 40 F to 140 F 10 to 85 non condensing Print Speed Resolution and General Media Specifications Print Mode Print Speed variable Print Resolution Print Width Media Width Direct thermal or thermal transfer 203 dpi 50 to 200 mm sec 2 to 8 ips 300 dpi 50 to 150 mm sec 2 to 6 ips 203 dpi 8 dots mm 300 dpi 11 8 dots mm 203 dpi 104 mm 4 09 in max 300 dpi 106 mm 4 17 in max 19 to 118 mm 0 75 to 4 65 in Label Roll Diameter maximum 213 mm 8 38 in 136 PD43 and PD43c Commercial Printer User Manual Appendix A Specifications Print Speed Resolut
63. ected PD43 and PD43c Commercial Printer User Manual 23 Chapter 1 About the Printers 24 Set the Command Language from the Main Menu If you have an LCD printer you can change the printer command language from the Main Menu 1 Make sure that the printer has media and ribbon if necessary installed From the Ready screen press A The Main Menu appears 3 In the Main Menu select Settings gt System Settings gt General In the General settings list press w to scroll to Command Language 5 Press gt or lt to select a different command language Press or A Press D to save your changes Ifyou are prompted to enter a password for DSim or ZSim the password is 1138 To return to the Fingerprint menu system from DSim or ZSim the password is 8311 Set the Command Language with the Print Button Ifyou have an icon printer you can use the Print button to set the printer command language 1 Make sure that the printer has media and ribbon if necessary installed Turn off the printer Turn the printer back on All the LEDs light up As the printer starts up the LEDs turn off one by one starting with the bottom right LED When the last two LEDs Maintenance and Bluetooth are lit press and hold Mj The printer feeds a few labels as it automatically adjusts the media feed and then the test labels start to print Continue to hold w The available printer command languages start to print PD43 and
64. em Settings gt Manage Services From the printer web page click the Configure tab System Settings gt Manage Services System Network Services Service Description Default Web Server Determines if the web server is enabled in the Enable printer FTP Determines if the printer can use File Transfer Enable Protocol FTP Avalanche Determines if the printer can be managed by Enable Wavelink Avalanche Net1 Determines if the printer can use Telnet to Enable communicate with Fingerprint SmartSystems Determines if the printer can be managed by Enable Intermec SmartSystems Foundation SNMP Determines if the printer can use SNMP Enable LPR Determines if the printer can use the line printer Enable server LPR daemon IKEv2 Determines if the printer can use IKEv2 Disable SSH Determines if the printer can use Secure Socket Enable Handling SSH Telnet Determines if the printer can use Telnet Enable XML Determines if the printer can use XML printing Enable PD43 and PD43c Commercial Printer User Manual Appendix B Default Settings System Maintenance Alert Settings This section describes the system maintenance alert settings such as the odometer distance To view these settings From the printer Main Menu select Settings gt System Settings gt Maintenance Alerts From the printer web page click the Configure tab System Settings gt Maintenance Alerts System Maintenance Alert Settings Setting D
65. enue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2014 Intermec by Honeywell All rights reserved PD43 and PD43c Commercial Printer User Manual 935 082 002 P N 935 082 002
66. er The printer ships with the SmartSystems client loaded on it The console is part of SmartSystems and is available from the Intermec website To download SmartSystems go to www intermec com products smrtsysfoundation index aspx PD43 and PD43c Commercial Printer User Manual 99 Chapter 4 Configure the Printer About Printer Profiles After you change printer default settings to meet your needs you can save those settings as a printer profile The printer supports multiple profiles that you can save and load at any time For example you can create one profile to use when you are printing on continuous label stock and a different profile to use when you are printing on label stock with gaps The following printer settings are not saved in a profile e IP address for either IPv4 or IPv6 networks Media calibration settings for the label stop sensor Remote port or remote host values for a remote computer accessing the printer through raw TCP Save a Printer Profile from the Web Page e 100 From the printer web page you can save the current settings as a profile that you can load from the printer memory at any time Note This procedure assumes you have already logged in to the printer web page 1 In the printer web page click che Configure tab 2 Click System Settings gt General 3 Click Save As Profile The Save As Profile screen appears 4 Entera name in the Profile field and then click Save PD43 and PD43c
67. er web page and Main Menu Bluetooth Settings This section describes Bluetooth settings for the printer To view these settings From the printer Main Menu select Settings gt Communications gt Bluetooth From the printer web page click the Configure tab Communications gt Bluetooth Bluetooth Settings Setting Description Security Selects the level of security that is used when pairing devices to the printer If you select Authentication you must enter a passkey If you select Auth Encrypt you must enter a passkey and traffic is encrypted Device Sets the name that identifies the printer in Name the Bluetooth network Maximum length is 16 characters Discover Determines if other Bluetooth devices can detect the printer Passkey Sets the passkey that is used when pairing Bluetooth devices to the printer Range is 1 to 16 characters case sensitive Reserve Determines if the printer is exclusively reserved for one Bluetooth device The first Bluetooth device that connects with the printer locks out any other connection attempts Default Disable Printer model number and serial number For example PD43A030000100 Enable 1234 Disable PD43 and PD43c Commercial Printer User Manual Appendix B Default Settings Display and Audio Settings This section describes display and audio settings for the printer To view these settings From the printer Main Menu select Settings gt Sys
68. er web pages for useful information and statistics on the printer hardware and firmware This information can be useful when you contact Intermec Product Support for assistance or troubleshooting Note The printer must be connected to an Ethernet or wireless network to view system information in the printer web page fatermec MB Pots PD43 009 1450044 7 C o a L ci Odometer Summary gt Statistics Pronte XML Arimting Log j Freeware PD43 and PD43c Commercial Printer User Manual View Printer Statistics Chapter 5 Troubleshoot the Printer If your printer is connected to an Ethernet or Wi Fi network you can view printer statistics in the printer web page 1 On your PC open a browser 2 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click the System Information tab 4 Click Statistics 5 Click a category to see more information For example click Print Statistics to see the number of labels printed and odometer values Statistic System information Print Statistics Supply Hardware Options Administration Network Interfaces Font Information Bar Code Information Image Information Description Printer uptime and CPU usage firmware and kernel versions printer configuration and serial numbers flash and RAM memory information Total labels printed RFID tag success rate odometer values total distance printed printer and
69. escription Default Odometer User Sets the length of media in meters that the 0 Resettable printer prints before the Odometer User Resettable alert is sent if this alert is configured Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 Odometer Printer Sets the length of media in meters that the 0 printer prints before the Odometer Printer alert is sent Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 Replace Printhead Sets the length of media in meters that the 0 printer prints before the Replace Printhead alert is sent if this alert is configured Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 Clean Printhead Sets the length of media in meters that the 0 printer prints before the Clean Printhead alert is sent if this alert is configured Unit of measurement is defined in the Unit of Measure parameter Range is 0 to 4294967295 Faulty Dot Sets the number of faulty dots on the 0 printhead before the Faulty Dot alert is sent if this alert is configured Range is 0 to 4294967295 PD43 and PD43c Commercial Printer User Manual 167 Appendix B Default Settings Wireless 802 11 General Settings This section describes the 802 11 general settings To view these 168 settings e From the printer Main Menu select Settings gt Communications gt Wireless 802 11 gt General F
70. explains how to troubleshoot the PD43 printers Chapter 5 Troubleshoot the Printer Call Product Support If you cannot find the answer to your problem in the Troubleshooting section go to the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request customer support If you still need help after visiting Knowledge Central call Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact Us to find your local Intermec representative Before you call Intermec Product Support make sure you have this information ready Printer serial number Printer configuration number Firmware type and version Printer command language Wireless or serial port settings Installed options Media settings Ethernet settings Bluetooth settings You can find all of this information on the printer web pages or on a test label 112 PD43 and PD43c Commercial Printer User Manual Chapter 5 Troubleshoot the Printer Locate the Printer Configuration and Serial Numbers The printer configuration and serial numbers can be found on the product label located on the back panel of the printer Configuration label Problems and Possible Solutions Use this table to understand and troubleshoot some common problems you may enco
71. face 66 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Calibrate the Media Feed and Print Test Labels on the Icon Printer For the icon printer follow this procedure to automatically calibrate the media feed and print test labels 1 Make sure that the printer has media and ribbon if necessary installed 2 Turn off the printer 3 Turn the printer back on All che LEDs light up As the printer starts up the LEDs turn off one by one starting with the bottom right LED 4 When the last two LEDs Maintenance and Bluetooth are lit press and hold E The printer feeds a few labels as it automatically adjusts the media feed and then prints two test labels with media and communications settings Set the Command Language with the Print Button Ifyou have an icon printer you can use the Print button to set the printer command language 1 Make sure that the printer has media and ribbon if necessary installed 2 Turn off the printer 3 Turn the printer back on All the LEDs light up As the printer starts up the LEDs turn off one by one starting with the bottom right LED 4 When the last two LEDs Maintenance and Bluetooth are lit press and hold MJ The printer feeds a few labels as it automatically adjusts the media feed and then the test labels start to print 5 Continue to hold E The available printer command languages start to print 6 When you see the language you want to use release
72. fatermec PD43 PD43c Commercial Printer Intermec by Honeywell 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec by Honeywell Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec by Honeywell 2014 Intermec by Honeywell All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec by Honeywell For patent information please refer to www hsmpats com Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A ENERGY STAR The products described herein comply wi
73. file 4 Click Delete to delete the profile from the printer memory Click Download to download the profiles to your PC Click Activate to load the profile 102 PD43 and PD43c Commercial Printer User Manual Chapter 4 Configure the Printer Save a Printer Profile from the Main Menu You can save current printer settings for an LCD printer as a printer profile and load that profile on another printer 1 From the Ready screen press ea The Main Menu appears 2 Select Tools gt Profiles The Profiles menu appears 3 Select Save 4 Select the Filename text box and type a name for the profile The profiles can have up to sixteen characters with no spaces 5 Press B to save your profile name and go back to the Save Profile menu 6 Press and wait until Complete appears on the screen Load a Printer Profile from the Main Menu You can load a saved LCD printer profile to another printer from the Main Menu 1 From the Ready screen press En The Main Menu appears 2 Select Tools gt Profiles The Profiles menu appears 3 Select Load In the Save Profile menu select Filename and enter a name for the profile of up to sixteen characters no spaces To load a saved profile select Load In the Load Profile menu select the profile to load 4 Select the profile you want to load on the printer and press B 5 When Complete appears on the screen press to return to the Main Menu PD43 and PD43c Commercial Printer User Manual 103
74. g Printer Setting 203dpi 300dpi Distance PD43 Start Adjust 133 197 16 7 mm 0 66 in Stop Adjust 0 0 0 mm 0 in PD43c Start Adjust 133 197 16 7 mm 0 66 in Stop Adjust 0 0 0 mm 0 in Load Media for Tear Off Printing Depending on the type of media you use you may also need to install a printer accessory If you need to print on tag media Intermec recommends installing the optional thick media springs before printing If you need to print on linerless media you must install the linerless media roller accessory before printing Note When removing printed labels on linerless media tear the label up towards the top of the printer to prevent media jams 1 Open the top of the printer first and then open the media compartment door PD43 and PD43c Commercial Printer User Manual 31 Chapter 2 Set Up the Printer 2 Ifthereisan empty media core in the media compartment remove and discard the core 3 Place the media between the guides on the media bar If necessary slide the guides apart to adjust for the media width 4 Slide the guides to the sides of the media roll The guides move togther automatically to center the roll on the media bar 32 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer If you are using media stored outside the printer feed the media through the external media feed slot External media feed slot 5 Press the release button and raise the print
75. g on your PC 2 Download PrintSet 5 from the Downloads page of the Intermec website at www intermec com products printers_media software index aspx 3 Connect your printer to your PC using a serial USB or network Ethernet or Wi Fi connection 98 PD43 and PD43c Commercial Printer User Manual Chapter 4 Configure the Printer How to Configure the Printer with Programming Commands You can change configuration settings by sending programming commands directly from your PC to the printer through a terminal program such as HyperTerminal a serial connection or a network connection If your printer uses the Fingerprint programming language use the SETUP GET command followed by the node subnode and parameter setting For example here is a Fingerprint example that changes your media setting to labels with gaps SETUP GET MEDIA MEDIA TYPE LABEL W GAPS You must log in as an itadmin to perform a SET operation but you do not need to log in to perform a GET operation If your printer uses the IPL programming language this example changes your media setting to labels with gaps lt STX gt lt SI gt T1 lt ETX gt For more information on how to change configuration settings with a programming language see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual How to Configure the Printer with SmartSystems You can use SmartSystems to change configuration settings on your print
76. gle PC you must use the PrintSet 5 application to set up the printer 64 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Set Up an Icon Printer without a Network Option Follow this procedure to set up an icon printer that does not have the Ethernet or Wi Fi network options You configure printer settings through the Windows print driver Note Before you begin use InterDriver to install the driver for the P printer on your desktop PC 1 Make sure the printer is turned on and connected to your desktop PC with a USB cable 2 On your desktop PC select Start gt Devices and Printers 3 In the Printers and Faxes section right click the printer and select Printing preferences F ff PO43 203 dpi Printing Preferences Page Setup Graphics Stock Options About Rock Name USER 3 99 nx 6 00 in New bdt Onvertaton Eg eds D Potrat Meror image Landscape Negatre Portree 180 Landscape 190 Preset Name Current Settings gt Manage Advanced Options 1997 2013 Sead Scentfic Inc Authors of the BarTender label software CE Loe 4 You can change printer settings in the Printing Preferences dialog box For more information on the Windows print driver settings click Help PD43 and PD43c Commercial Printer User Manual 65 Chapter 2 Set Up the Printer Set Up an Icon Printer with Ethernet If your icon printer includes the Ethernet ne
77. gt Communications gt Wireless 802 11 gt Security From the printer web page click the Configure tab gt Communications gt Wireless 802 11 Wireless 802 11 Security Settings Setting Security Type Association Pre Shared Key Network Key Index Network Key 1 Network Key 2 Network Key 3 Network Key 4 User Name Password Anonymous Name Description Default Selects the protocol the radio uses to None verify its identity and makes sure that it is authorized to communicate on the wireless network Selects the security method that the Open WEP radio uses to get access to the wireless network Defines the passphrase that allows None the radio to authenticate over the wireless network for both WPA and WPA2 security Range is 8 to 64 characters Selects the active network key to use 1 for WEP security Range is 1 to 4 Defines a network key that is used for Empty string WEP security Keys are entered in ASCII or hexadecimal preceded by Ox format Sets the name that the printer uses None when logging in to the network Range is 1 to 96 characters Sets the password that the printer None uses when logging in to the network Range is 1 to 96 characters Sets the outer EAP user name that Empty string the printer uses for logging in to the network Maximum length is 96 characters PD43 and PD43c Commercial Printer User Manual Appendix B Default Settings Wireless 802 11 Securit
78. gure Wi Fi settings by using PrintSet 5 through a USB connection to the printer or by sending commands through a serial connection 84 PD43 and PD43c Commercial Printer User Manual Chapter 3 Connect the Printer Connect the Printer to a Wireless Network Before you begin you should be familiar with the settings you need for your network If you are using a DHCP network turn the printer on The printer automatically connects to the wireless network Fora printer with the LCD interface the Wi Fi Connection icon shows the status of the connection Wi Fi Connection icon EFS Intermec Ready Fingerprint 01 04 2014 10 200 27 89 12 00 Wi Fi Connection Icon on LCD Interface For a printer with the icon interface the Wi Fi icon turns on to show that Wi Fi is enabled Wi Fi icon Wi Fi Icon on Icon Interface If you are not using a DHCP network follow the next procedure to manually assign network settings such as the printer IP address to a printer with the LCD interface IP address you need to use PrintSet 5 with a USB connection to a PC D Note If you are using an icon printer and you do not know the printer to configure wireless network settings for a non DHCP network PD43 and PD43c Commercial Printer User Manual 85 Chapter 3 Connect the Printer 1 From the printer Ready screen press e The Main Menu appears f Programs Fi Settings IT Tools 6 Wizards 2 Select Settings gt Comm
79. he printer 15 Press and hold for two seconds to begin a test feed The printer dispenses two labels at the front of the printer as it calibrates the media feed 16 If necessary adjust media settings You can also use the Main Menu wizards to help calibrate the media feed and the label taken sensor In the Main Menu select Wizards gt Calibration and then select Media or Label Taken Sensor PD43 and PD43c Commercial Printer User Manual 45 Chapter 2 Set Up the Printer Load External Media for the PD43 To use large rolls of media or tag stock you can load the media from outside the printer 1 Place the media behind the printer and feed the media into the printer through the external media feed slot External media feed slot 2 Thread the media through the media guides as you would for media installed inside the printer 46 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Set the PD43c Rear Feed Guides e Note This section applies to the PD43c printer with the rear feed guides option installed Ifyou use the same media width all the time in the PD43c printer you can lock the rear feed guides in place to make loading media easier To lock the feed guides in place you need a 1 Phillips screwdriver Open the printer lid Slide the feed guides to adjust them to the width of your media Tighten the adjustment screw in the center of the guide plate to lock the guides
80. he label taken sensor Remove the label to resume printing Printhead Lifted Lower the printhead Out of Ribbon Load ribbon in the printer Out of Media Load media in the printer 124 PD43 and PD43c Commercial Printer User Manual Chapter 5 Troubleshoot the Printer Maintenance and Error Alert Messages Continued Message Ribbon Installed Printer in Pause Mode Printer in Menu Mode Application Break Print Job Complete Odometer Printer Odometer User Resettable Printhead Too Hot Printhead Not Detected Faulty Dot Replace Printhead Clean Printhead No RFID Tag Found RFID Not Installed PD43 and PD43c Commercial Printer User Manual Description and Solution The printer is configured as a direct thermal printer and thermal transfer ribbon is installed Remove the ribbon or configure the printer for chermal transfer media A print job is paused from the front panel Press the Print button to resume printing A user entered a menu from the front panel Press the Home button to return to the Ready screen Fingerprint only An application breaks uncontrolled A print job has been successfully completed The printer has reached a limit set in the Odometer Printer setting in Maintenance Alerts for the amount of media to print before being alerted The printer has reached a limit set in the Odometer User Resettable setting in Maintenance Alerts for the amount of media printed since the las
81. he media Make sure that your media and ribbon are compatible Make sure that you are using high quality media and ribbon Thecontrast may be too low Increase the contrast Try these possible solutions in order Make sure your media setting is appropriate for the type of media you are using Thecontrast may be too high Decrease the contrast The printhead voltage may be incorrect or the energy control may be faulty For help contact your Intermec representative The printhead may be dirty Clean the printhead 114 PD43 and PD43c Commercial Printer User Manual Chapter 5 Troubleshoot the Printer Problems and Possible Solutions Continued Problem Possible Solution There are white vertical lineson Try these possible solutions in order the printout The printhead may be dirty Clean the printhead There may be missing dots on the printhead Replace the printhead Theribbon may not be installed correctly Part of a dotted lineis missing Try these possible solutions in order The printhead may be failing Replace the printhead The strobe signal may be failing For help contact your Intermec service representative The inner edge of the printoutis Try these possible solutions in order missing The media may not be properly installed or aligned Reload the media The media margin or X start parameter may be set too low Increase the setting The content on my printou
82. his file if Acquire PAC is onand the current installed PAC fails to authenticate the printer to the network PD43 and PD43c Commercial Printer User Manual 171 Appendix B Default Settings 172 Wireless 802 11 Security Settings Continued Setting Description Default Acquire PAC Determines if automatic PAC file On provisioning is on for EAP FAST authentication Fast Roaming Determines if the printer can roam Disable CCKM from one access point to another without reauthenticating with the server CCKM only works in wireless networks using LEAP PD43 and PD43c Commercial Printer User Manual C Print Labels with INPrint This section explains how to use the INPrint feature to print labels Appendix C Print Labels with INPrint About the INPrint Page The INPrint page features sample web forms you can use to quickly and easily print single labels if you are using the Fingerprint or Direct Protocol language on your printer You select a web form from the lists and enter information in the fields for that label You can then preview and print the label The printer firmware includes several predefined label formats You can also copy your own label formats to the printer and print them from this page Print INPrint Labels If the printer is connected to an Ethernet or Wi Fi network you can print labels by entering information in a web form You access web forms through the printer web page 1 On your de
83. id files are uploaded to the printer memory To upload only one file at a time a Select the type of item you want to upload Applications Fonts Forms Layout Web Forms Images Fingerprint Programs or Display and then press BS b Select the file from the list and then press Il The file is uploaded to the printer memory Export Applications and Files to a USB Storage Device This topic explains how to export applications and files from the printer to a USB storage device Note You can only export applications and files that you previously uploaded to the printer memory 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Insert the storage device into the USB host port on the printer The USB Device menu appears 3 Select Export Resources and then press B A applications and files in printer memory are copied to the USB storage device Export a Configuration File to a USB Storage Device You can save an xml configuration file to a USB storage device and install it on other printers 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Insert the storage device into the printer USB host port 3 From the Ready screen press A The Main Menu appears 106 PD43 and PD43c Commercial Printer User Manual Chapter 4 Configure the Printer 4 Select Tools gt USB Menu 5 Select Configuration 6 Select Export Configuration A li
84. ing Make sure you select a ribbon type that matches the media you are using and that you configure the printer for thermal transfer media The printer supports thermal transfer ribbon rolls with the ink coated side facing either inward or outward To determine which type of ribbon you have use a pen or other sharp object to scratch through the ribbon against a piece of paper If you see a mark on the paper your ribbon is wound ink out Ink in ve Inkout Determining Whether Your Ribbon is Wound Ink In or Ink Out PD43 and PD43c Commercial Printer User Manual 53 Chapter 2 Set Up the Printer Load Ribbon 1 Open the top of the printer and the media compartment door 2 Press the release button and raise the printhead By default the printer is set to ink out operation when you use ribbon To change the printer to ink in operation use a ballpoint pen or other tool to slide the ink direction switch towards the rear of the printer t 3 Ifthere is an empty ribbon core in the media supply position remove the core and set it aside 4 Remove and discard the full ribbon takeup core 54 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer 5 Place the new ribbon roll between the rear ribbon holders e For ink out operation default the ribbon should come off the back of the roll e For ink in operation the ribbon should come off the front of the roll 6 Pla
85. ion and General Media Specifications Label Length minimum Gap Length Between Labels Black Mark Length Media Thickness Media Density Liner Opacity maximum Ribbon Width Ribbon Roll Diameter maximum Ribbon Core LD Ribbon Core Length Ribbon Wound Ink Side Label Stop Sensor PD43 and PD43c Commercial Printer User Manual 6 35 mm 25 in 2 to 25 4 mm 0 08 to 1 0 in 3 to 26 mm 0 12 to 1 02 in centered between tickets 15 maximum reflectance 76 2 to 221 um 3 to 8 7 mil 76 2 to 248 9 um 3 to 9 8 mil supported when thick media springs are installed Flexible wristbands up to 10 mils maximum 60 to 210 g m 76 TAPPI T425 25 4 to 110 mm 1 to 4 33 in 68 mm 2 68 in For 12 5 mm 0 5 in core 12 to 14 mm 0 47 to 0 55 in For 25 4 mm 1 0 in core 25 4 to 25 8 mm 1 0 to 1 016 in 110 mm 4 33 in notched In or out Adjustable from left media edge to 4 5 mm right of center on LCD printers fixed at center on Icon printers 137 Appendix A Specifications General Specifications Specification Memory Supported command languages Network services Universal Font Scaling Technology and Standard Latin fonts Supported font types Description 128 MB flash 128 MB SDRAM Optional USB memory device up to 32 GB Fingerprint Direct Protocol Intermec Printer Language IPL DSim ESim ZSim Smart Printing FTP HTTP Server SNMP Line Printer Remote Proto
86. ious injury to the persons working on the equipment Caution A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Safety Precautions Read and review this manual carefully before connecting the printer Because moving parts are exposed when the cover is open ensure that the cover is closed before you operate the printer e Do not put your fingers inside the print mechanism when the power is on Place the printer on an even surface which can safely support its weight and supplies PD43 and PD43c Commercial Printer User Manual xi Before You Begin e Do not spray the printer with water If you are using a hose to clean the premises in an industrial environment remove the printer or carefully protect it from spray and moisture Youmust implement both hardware and software safety precautions to prevent the possibility of undefined system states You must ensure that dangerous conditions cannot occur under any circumstances even for a brief period of time Observe all safety and accident prevention regulations applicable to your specific region and application Before you use a cleaning card carefully read the warning text
87. ivers Univers Bold Univers Condensed Bold Univers Extra Condensed Downloaded Fonts None 123456789 123456789 123456789 123456789 123456789 HEA 183455788 123456789 123456749 123456789 123456789 123450799 123458789 123456789 Sample Configuration Label for Fonts Resource Labels Label Applications Fonts Bar Codes Barcodes Images PD43 and PD43c Commercial Printer User Manual Description All Intermec utility programs and user installed applications Resident and user installed fonts Resident bar codes partial label shown All images including resident and user installed files 143 Appendix A Specifications Printer Information Labels Label Installed Hardware Print Statistics System Information 144 Description List of hardware modules in the printer including Main logic board configuration number Wireless 802 11 MAC address Ethernet Serial Port USB Device USB Host Bluetooth Thermal Printhead Front Panel Ribbon Power Supply Unit Number of labels printed current odometer value and total distance printed General product information including Firmware version Product name configuration number serial number system name and command language Printhead resolution Mean printhead resistance Total flash memory and available flash memory Total RAM and free RAM PD43 and PD43c Commercial Printer User Manual Printer Settings Labels
88. l aligned with ar tear bar m I i RFID chip m yChip Note the yAntDist value for your printer UHF RFID 277 dots 34 6 mm 1 362 in HF RFID 293 dots 36 6 mm 1 441 in Use this formula to calculate the estimated Tag Position TagPosition yChip yAntDist PD43 and PD43c Commercial Printer User Manual 75 Chapter 2 Set Up the Printer 76 PD43 and PD43c Commercial Printer User Manual 3 Connect the Printer This chapter explains how to connect the PD43 printers to a PC and to an Ethernet or wireless network Chapter 3 Connect the Printer About Printer Drivers Before you can use the printer with Microsoft Windows printing applications you need to install printer driver software on the PC Drivers enable the printer to communicate with your PC and with software applications such as Honeywell PrintSet 5 Note Although Windows may auto detect the printer when you connect it to a PC through a USB port you must still install printer drivers on the PC for correct printer operation Install Printer Drivers 78 Use InterDriver to install printer driver software on your PC InterDriver is included on the PrinterCompanion CD that shipped with your printer If you have not yet installed drivers on your PC run the PrinterCompanion CD and follow the instructions to connect your printer and install the drivers If you do not have access to the PrinterCompanion CD but you still need to ins
89. l 9 Chapter 1 About the Printers About the Icon Front Panel The icon front panel includes a graphical panel and a Print button 10 fatermec As you use the printer the icons turn on or off to indicate printer status Icon Front Panel Status Icons Icon pc F p E Color and Description Steady Maintenance needed odometer setting reached Firmware upgrade in progress Flashing Firmware is currently resetting all defaults or printer in calibration mode On Bluetooth is enabled Off Bluetooth is not enabled or Wi Fi Bluetooth module is not installed Flashing Sending or receiving data Steady No data in motion through the network connection Off No connection On Wi Fi is enabled Off Wi Fi is not enabled or Wi Fi Bluetooth module is not installed On Printer is paused Off Printer is not paused On General error Off No errors Printer Models All With Wi Fi Bluetooth module All With Wi Fi Bluetooth module All All PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers Icon Front Panel Status Icons Continued Icon YO 8 a y Color and Description Printer Models On Ribbon is jammed or empty TTR only Off No error On Media is jammed or empty All Off No error On Print mechanism is open or not latched All properly Off Print mechanism is closed correctly On Printhead too hot All Off Printhead temperature O
90. l Printer User Manual Chapter 4 Configure the Printer USB Storage Device File Directories Continued File Type Place in This Directory Fingerprint script scripts Firmware firmware Installation package UFF resource file Root of USB storage device Start file Root of USB storage device Print a File from a USB Storage Device If you are uploading image files to the printer from a USB storage device you can print an image file For example you can print a file before uploading it to be sure it is the correct file to upload 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Insert the USB storage device into the printer USB host port 3 From the Ready screen press A The Main Menu appears 4 Select Tools gt USB Menu gt Print File A list of printable files appears 5 Select the file from the list and press B The file prints Upload Applications and Files from a USB Storage Device This topic explains how to upload applications and files to the printer from a USB storage device 1 Copy the files to the appropriate directory on the USB storage device 2 Insert the storage device into the USB host port on the printer The USB Device menu appears 3 Select Install Resources and then press PD43 and PD43c Commercial Printer User Manual 105 Chapter 4 Configure the Printer 4 To upload all files to the printer select Install All and then press B All val
91. l Printer User Manual 119 Chapter 5 Troubleshoot the Printer 5 To continue press B The default settings are restored and the printer restarts When the printer finishes starting up the Setup Wizard begins Follow the instructions to complete the Wizard To return to the Main Menu without restoring any defaults select No To return to the Restore Defaults list without restoring any defaults select Cancel How to Upgrade the Printer Firmware e You should check for periodic updates to the printer firmware Updated firmware can include bug fixes or additional features that you might find useful The latest version of the firmware is available from the printer Downloads page on www intermec com You can upgrade the printer firmware using the printer web page aUSB storage device e PrintSet 5 For more information see the PrintSet 5 online help Note After you upgrade the printer firmware Intermec recommends that you restore the default settings and calibrate the media sensors Download the Printer Firmware Update 120 Before you can upgrade the printer firmware you need to download the upgrade file from the Intermec website 1 Go to the Intermec website at www intermec com 2 Click Support gt Downloads 3 Use Product Category Product Family and Product to select the PD43 or PD43c 4 Click Submit The latest software appears on the page 5 Download the latest firmware version to your PC PD43 and
92. leaved 2 of 5 with checksum Interleaved 2 of 5 IATA ISBT 128 Matrix 2 of 5 Straight 2 of 5 PD43 and PD43c Commercial Printer User Manual Appendix A Specifications UPC e UPC A e UPC D1 e UPC D2 e UPC D3 e UPC D4 e UPC D 5 e UPC E UPC Shipping container Code Add on bar code symbologies Add on 2 Add on 5 UPC S digits Add on code 2D bar code symbologies Aztec Code 16K Code 49 Data Matrix Dot Code Grid Matrix GS1 DataBar previously called RSS 14 e GS1 DataBar Expanded e GS1 DataBar Expanded Stacked GS1 DataBar Limited e GS1 DataBar Stacked e GS1 DataBar Stacked Omnidirectional e GS1 DataBar Truncated MaxiCode MicroPDF417 MSI modified Plessey PD43 and PD43c Commercial Printer User Manual 141 Appendix A Specifications e PDF417 Planet e Plessey e Postnet QR Code e USPS 4 State Customer Bar Code Composite bar code symbologies e EAN 8 Composite CC A CC B e EAN 13 Composite CC A CC B e GSI Composite previously called EAN UCC Composite e UPC A Composite CC A CC B e UPC E Composite CC A CC B 142 PD43 and PD43c Commercial Printer User Manual Test Labels Appendix A Specifications This section describes test label information A typical test label looks like this Resident Fonts Andale Mono Andale Mono Bold CG Times CG Times Bold Century Schoolbook Roman IPLFOHTO IPLFONTL IPLFONT2 Letter Gothic OCR A OCR 8 Un
93. mechanism PD43 and PD43c Commercial Printer User Manual 33 Chapter 2 Set Up the Printer 6 Slide the media below the sensor bar and between the media guides 7 If necessary adjust the label stop sensor to line up with the marks on the media 8 Slide the guides to the side edges of the media 9 Press the print mechanism down to lock it in place 10 Close the media compartment door and then close the top of the printer 34 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer 11 Press the Print button to advance the media If you have not yet calibrated the media feed press and hold the Print button The printer feeds one label and then prints a media configuration test label If you are using small labels the printer may feed more than one before printing the configuration label 12 Configure the feed adjust settings About Cut Off Printing In cut off printing each label is automatically cut from the media roll immediately after the label is printed You can print on non adhesive continuous label stock You can also use self adhesive labels with a liner but you must cut only the liner Caution You must not use the cutter to cut through any kind of adhesive or other soft material that may stick to the cutting parts and render the cutter inoperable or even damage the electric motor The cutter module includes the top of form sensor You can also install the optional cutter tr
94. n you restart the printer 1 Turn off the printer and disconnect the power cord 2 Open the top of the printer 3 Open the media compartment door 4 Press the printhead button and raise the printhead For a thermal transfer printer remove the ribbon 5 Press the printhead latches apart The printhead holder swings down and away from the mechanism PD43 and PD43c Commercial Printer User Manual 131 Chapter 6 Maintain the Printer 6 Carefully slide the printhead out of the mechanism The printhead is still attached to the mechanism by a ribbon cable 7 Disconnect the cable from the printhead and remove the printhead from the printer i Warning Do not touch the printhead surface area 8 Connect the ribbon cable to the new printhead 9 Slide the printhead into the holders in the print mechanism 10 Press the printhead onto the locator pins in the mechanism 132 PD43 and PD43c Commercial Printer User Manual Chapter 6 Maintain the Printer 11 Tilt the printhead up into the print mechanism and press it into place When the printhead is in the correct position the printhead latches snap into place on the sides of the printhead 12 Fora thermal transfer printer install the ribbon 13 Press the printhead down to lock it in place 14 Close the media door and the top of the printer 15 Printa test label Clean the Platen Roller Follow this procedure to remove clean and replace the platen roller as part of
95. ndows print spooler on the PC Depending on the printer command language you are using you may be able to send a cancel job command to the printer For more information see the command information for your printer language e Turn off power to the printer 72 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer How to Print on RFID Media If you have an LCD printer with the optional RFID module installed you can print on RFID media Media containing RFID tags is slightly thicker where the RFID tag is located The slight thickness of this part of the label may affect print quality For thermal transfer labels Intermec recommends using high quality ink ribbon To achieve the best possible print quality follow these guidelines Runthe RFID calibration wizard to determine the best Tag Position and Output Power for RFID media e Ifnecessary modify the Tag Position TAGADJUST variable to make sure the RFID labels are properly aligned with the antenna Avoid printing on the thickest part of the label when possible For help configuring RFID parameters see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual About RFID Tag Position Tag Position also referred to as TAGADJUST specifies the distance in dots mm in to move the label to align the tag with the RFID antenna Positive values move the label forward and negative values move the label back Us
96. nected to your printer and a straight pin to pin cable not a crossover cable Make sure your PC is correctly configured for and connected to your network Make sure your printer is correctly configured for your network If you are connecting your printer with a crossover network cable you may need to disable the web browser s proxy settings on your computer to access the printer web page After you load RFID media restart the printer to let the printer identify the RFID media type or run the RFID calibration wizard The printer is not communicating properly with the RFID hardware For help contact your local Intermec representative RFID is disabled Enable RFID from the web page or the Main Menu Go to Settings Main Menu or Configure tab web page gt System Settings gt Manage I O 116 PD43 and PD43c Commercial Printer User Manual Chapter 5 Troubleshoot the Printer Problems and Possible Solutions Continued Problem Printing on regular media not RFID is slow and halted in between labels Iamusing an application to write to RFID tags and the printer is printing VOID labels Ireceive this message No RFID tag found When I send a TAGREAD or TAGWRITE command I get this error message Tag format error My icon printer uses the ZSim printer language and prints configuration labels every time I turn the power on PD43 and PD43c Commercial Printer User Manual Possible
97. nnection to the printer 82 PD43 and PD43c Commercial Printer User Manual Chapter 3 Connect the Printer 1 Connect an Ethernet cable to the Ethernet port on the rear of the printer and to your network Ethernet port For the PD43 use the cable guides on the underside of the printer for cable strain relief To PC Ethernet port Ethernet port PD43 and PD43c Commercial Printer User Manual 83 Chapter 3 Connect the Printer 2 Get the IP address for your printer ForanLCD printer from the Main Menu select Settings gt Communications gt Ethernet and find the IP address Foranicon printer press and hold until the test label with the IP address starts to print 3 Configure the necessary Ethernet settings ForanLCD printer from the Main Menu select Settings gt Communications gt Ethernet e For an icon printer configure the Ethernet settings through PrintSet 5 or the printer web page About Wi Fi Communications The printer supports Wi Fi communications when the optional WA Fi Bluetooth module is installed You can configure Wi Fi communications e by using the wireless wizard in the printer Main Menu e from the printer web page You need to know the printer IP address e from the printer Main Menu if your printer has a graphical interface By default the printer supports DHCP networks If you are not using aDHCP network and you do not know the printer IP address you need to confi
98. ns Wireless 802 11 Ethernet Wireless 802 11 HT Bluetooth Network Name SSID gt Prietiag Network Type gt System Settings Roaming li Power Mode Channel gt Network Services Hidden SSID Security Security Type Association Pre Shared Key Network Key Index Network Key 1 Netas Network Key 3 Network Key 4 7 Change settings as needed or click Default Settings to restore all default Wireless 802 11 settings 8 Click Save when you are done PD43 and PD43c Commercial Printer User Manual 87 Chapter 3 Connect the Printer About Bluetooth Communications 88 e The printer supports Bluetooth communications when the optional Wi Fi Bluetooth module is installed When Bluetooth is enabled you can connect the printer to other Bluetooth devices such as bar code scanners and keyboards You can also make the printer discoverable by Bluetooth enabled devices such as mobile computers Note To connect to the printer from a Bluetooth enabled mobile computer you may need to configure Bluetooth settings on the printer before you try to discover the printer from the mobile computer When the Wi Fi Bluetooth module is installed the Bluetooth icon appears in the status bar on the LCD printer screen the Bluetooth icon turns on in the icon printer interface Bluetooth icon GTS Intermec Ready Fingerprint 01 04 2014 10 200 27 89 12 00 Bluetooth Icon in LCD Interface Bluetooth icon
99. nter from its web page the printer must be On your desktop PC start a browser 2 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click Login in the upper right corner ofthe screen The Login page appears 4 Type your Username and Password in the entry fields and then click Login PD43 and PD43c Commercial Printer User Manual 123 Chapter 5 Troubleshoot the Printer 5 Click the Configure tab gt Alerts Lm gt Communications Error f PD43c PD43 009C1450044 gt Printing Out of Media gt System Settings Y Alerts Status Error Delay Repest 1 Warning Delay Unit Information Message Network Services Out of Ribbon Status Enable je Delay Repeat Delay Unit Message Label Not Taken Status Delay Repeat Delay Unit Message 6 Click Error to configure error alerts Click Warning to configure warning alerts Click Information to configure information alerts 7 Change alert settings as necessary When you are finished click Save To restore default settings for all alerts on the page click Default Settings Maintenance and Error Alert Messages Use these tables to understand and troubleshoot some common error alerts you may receive and how to fix them Maintenance and Error Alert Messages Message Description and Solution Label Not Taken Printing has been stopped because a label is obstructing t
100. o display text on the web page Selects the language of the external keyboard that is connected to the printer Sets the current time Sets AM or PM Sets the current date Sets the printer command language If changed requires restart Selects how you want the printer to notify you of printer alerts Selects the unit of measure that is used to define several printing parameters Default Printer model number and serial number Empty string Empty string False English English U S U K System time AM System date Fingerprint SNMP Trap Email Dots PD43 and PD43c Commercial Printer User Manual Media Settings Appendix B Default Settings This section describes media settings for the printer To view these settings From the printer Main Menu select Settings gt Printing gt Media From the printer web page click the Configure tab Printing gt Media e settings Media Settings Setting Description Media Type Selects the type of media that is loaded in the printer Print Method Selects the method of printing that the printer is using Media Margin Sets the width of the margin from the left X edge of the label along the printhead to the edge of the printable area Unit of measurement is defined in the Unit of Measurement parameter He Media gt e j i margin X INTERMEC ANNA OC Nos MM DULL PD43 and PD43c Commercial Printer
101. on the envelope Replace only with same type and rating of fuse to ensure continued protection against risk of fire Note This equipment may be used on an IT power system Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec website at www intermec com to download our current manuals in PDF PD43 and PD43c Commercial Printer User Manual Before You Begin Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at ACSHSMTechnicalCommunications Honeywell com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S
102. ose the print No Action Action mechanism after opening it No Action Formfeed The printer feeds one label Testfeed The printer prints a configuration label Print Quality Settings This section describes print quality settings To view these settings From the printer Main Menu select Settings gt Printing gt Print Quality From the printer web page click the Configure tab Printing gt Print Quality Print Quality Settings Setting Description Default Print Speed Sets how fast the printer prints labels The unit 100 of measure is defined in the Unit of Measure parameter Media Sets the level of sensitivity of the media to the Variable Sensitivity printhead heat for media and ribbon Darkness Sets the image darkness for media and ribbon Variable Adjust this parameter with the Media Sensitivity parameter Range is 1 to 100 Contrast Adjusts the blackness of the printing on the 0 label in 2 increments from 10 to 10 162 PD43 and PD43c Commercial Printer User Manual Appendix B Default Settings Serial Port Settings This section describes the serial port settings To view these settings From the printer Main Menu select Settings gt Communications gt Serial gt COMI From the printer web page click the Configure tab Communications gt Serial Note These settings are not accessible unless the printer has a serial connection to a PC Serial Port Settings Setting Descri
103. ou need to clean additional residue from the platen roller or tear bar use a cotton swab moistened with isopropyl alcohol A 130 Caution Never use hard or sharp tools to peel away stuck labels or other material The printhead is delicate and can easily be damaged Turn the printer off and disconnect the printer from power Open the printer and remove the media and ribbon if installed Insert most of the cleaning card under the printhead and then lower the printhead Pull out the cleaning card and raise the printhead Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue Repeat Steps 3 through 5 if necessary 7 If necessary clean residue from the platen roller or tear bar with a cotton swab moistened with isopropyl alcohol Once the parts are dry replace the media and ribbon in the printer Close the printer reconnect power and turn on the printer PD43 and PD43c Commercial Printer User Manual Chapter 6 Maintain the Printer Replace the Printhead You need to replace the printhead periodically when it wears out due to the rapid heating and cooling process used during printing How often you need to replace the printhead depends on factors such as what type of images you print the type of media or ribbon you use the amount of energy to the printhead the print speed and the ambient temperature of the room you print in The firmware detects the new printhead whe
104. pears Click Communications gt Bluetooth The Bluetooth settings page appears Change Bluetooth settings as needed You can also click Default Settings to restore all default Bluetooth settings Click Save when you are finished PD43 and PD43c Commercial Printer User Manual Chapter 3 Connect the Printer About the USB Host Port You can use the USB host interface port on the printer to connect these peripheral devices USB Peripheral Devices Device Keyboard Bar code scanner USB storage device Description Use a standard USB keyboard to send Fingerprint printer language commands directly to the printer or to enter information if you are running a Smart Printing application UseIntermec USB bar code scanners for data input with a Smart Printing application The printer also supports other USB scanners that use a generic keyboard driver Use a USB storage device to load applications configuration files fonts and images into the printer memory or to perform firmware upgrades You can also save configuration files to a USB storage device for upload to a printer The USB storage device must have a single partition and be formatted as FAT16 or FAT32 You can also connect a peripheral device through the USB to Serial or USB to Parallel adapter cable accessories For information contact your local sales representative PD43 and PD43c Commercial Printer User Manual 91 Chapter 3 Connect the Printer
105. ption Default Baud Rate Transmission speed in bits per second bps for 115200 the serial port Data Bits Number of bits that define a character or byte 8 Parity Specifies how the printer checks the integrity of None the transmitted data Stop Bits Number of bits sent at the end of every character 1 to allow the receiving signal hardware to detect the end of a character and to resynchronize with the character stream Hardware Specifies if hardware flow control RTS CTS is Disable used to manage the rate of data transmission between the device and the host ENQ ACK Specifies if software flow control ENQ ACK is Disable used to manage the rate of data transmission between the device and the host XON XOFF Specifies if software flow control XON XOFF is Disable To used to manage the rate of data transmission to the host XON XOFF Specifies if software flow control XON XOFF is Disable From used to manage the rate of data transmission from the host New Line Defines the characters that the printer echoes to CR LF Character the host to indicate that it has moved to a new line PD43 and PD43c Commercial Printer User Manual 163 Appendix B Default Settings Virtual COM Settings 164 e This section describes the virtual COM port settings To view these settings From the printer Main Menu select Settings gt Communications gt Serial gt Virtual COM From the printer web page click the Configure tab
106. rcial Printer User Manual Chapter 2 Set Up the Printer 7 Attach the ribbon to the takeup core PD43 and PD43c Commercial Printer User Manual 51 Chapter 2 Set Up the Printer Connect the Printer to Power The PD43 printer connects directly to AC power The PD43c uses an external AC adapter The use of a power adapter not approved by Intermec voids the product warranty and may damage the printer i Caution Use only the AC power adapter supplied with the printer 1 For the PD43 connect the AC power cable from the printer to an AC power source AC power connector 62 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer For the PD43c a Connect the AC power adapter to the power connector on the printer AC power connector b Connect the power adapter to AC power When the adapter is connected to AC power the green LED in the adapter connector turns on and stays on 2 Press the power switch to turn the printer on As the printer starts up aprogress bar appears on the LCD printer screen When the printer has finished starting up the Ready screen appears and the blue Ready to Work indicator turns on and stays on theicons turn on and then turn off one at a time on the icon panel When the printer has finished starting up the blue Ready to Work indicator turns on and stays on Ifa condition occurs that will prevent printing the Ready to Work light blinks
107. riptions LCD Model Feature Description 1 Directional pad 2 Home button 3 LCD screen 4 Back button 5 Ready to Work LED 6 Print Feed button 7 USB host port 8 Power switch PD43 and PD43c Commercial Printer User Manual 3 Chapter 1 About the Printers PD43 and PD43c Front Panel Features and Descriptions Icon Model PD43 and PD43c Front Panel and Side Feature Descriptions Icon Model Feature Description 1 Icon front panel 2 Ready to Work LED i 3 Print Feed button 4 USB host port 5 Power switch PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers PD43 Rear Panel PD43 Rear Panel Feature Descriptions Feature Description Dome top window Wi Fi antenna optional Media compartment door Configuration label Media lock location External media feed slot NID nH Ww N AC power connector PD43 and PD43c Commercial Printer User Manual 5 Chapter 1 About the Printers NNI 3 P PD43c Rear Panel PD43c Rear Panel Feature Descriptions Feature Description Power switch Configuration label USB host port USB device port Ethernet port optional Power connector ND Bi WO N Rear media feed guides optional PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers PD43 Bottom Panel PD43 Bottom Panel Feature Descriptions
108. rom the printer web page click the Configure tab Communications gt Wireless 802 11 Wireless 802 11 General Settings Setting Network Name SSID Network Type Roaming Power Mode Channel Hidden SSID Description Defines the wireless network To communicate all access points and wireless devices must have the same network name which is case sensitive Selects the radio behavior of the printer Ad Hoc mode allows the printer to communicate directly with another printer Infrastructure mode allows the printer to communicate through an access point Controls the roaming inclination of the printer The higher the level the less inclined the printer is to switch access points based on the printer received signal strength RSSI Select the power management setting for the radio Constant Awake provides the highest throughput but draws che most power Power Savingconserves the most power but provides the lowest throughput Fast Power Saving turns off components when they are not being used to draw less current Sets the common channel that radios in Ad Hoc mode use to transfer data Range is 1 to 13 1 to 11 for FCC only Determines if the radio is allowed to look for SSIDs that have been hidden to prevent unauthorized devices from connecting to the wireless network Default INTERMEC Infrastructure Off Constant Awake Disable PD43 and PD43c Commercial Printer User Manual Appendix B
109. s Connect the adapter cable to the printer but not to the PC Turn the printer on and wait until che startup process is complete Turn the printer off and then turn the printer on Connect the adapter cable to the PC Windows auto detects the printer and installs the driver After the driver is installed run a test print How to Restore Default Settings You can restore default printer settings from the printer web page from the printer main menu from the PrintSet 5 application For more information see the PrintSet online help Restore Defaults from the Printer Web Page Ifthe printer is connected to an Ethernet or wireless network you can restore default settings from the printer web page On your desktop PC start a web browser 2 In the address field type the printer IP address and then press Enter The printer web page appears 3 Click Login in the upper right corner ofthe screen The Login page appears 4 Type your Username and Password in the entry fields and then click Login The default username is it admin and the default password is pass 5 Click the Services tab Restore Defaults 118 PD43 and PD43c Commercial Printer User Manual Chapter 5 Troubleshoot the Printer 6 Select the settings you want to restore Check the Network settings check box to restore defaults for all network connections such as IP address and network name Check the User files che
110. s How to Configure the Printer cence eee eens 95 View the Configuration SUMMAary sissors dipara Werra AEA EEE eee 95 Configure the Printer from the Web Page ussuuussuuurrnrrrrrrrrrrnn 96 Configure the Printer from che Main Menu e r serrek erras iubirii eese 98 Configure the Printer with PrintSet 5 0 0 cece eee eee 98 How to Configure the Printer with Programming Commands 99 How to Configure the Printer with SmartSystems 0 00005 99 About Printer Profiles suse oe galego osi WEN e eese e 100 Save a Printer Profile from the Web Page rari cece cece eee eee 100 Load a Printer Profile from the Web Page 0 eee eee 101 Manage Printer Profiles from the Web Page 0 00 e cece eee ee 102 Save a Printer Profile from the Main Menu 0 0 0 0 cece eee eee ee 103 Load a Printer Profile from the Main Menu 00 0 cc cee cee eee 103 How to Load a Printer Profile with Programming Commands 104 About USB Storage Device Directories wrists lessen 104 Print a File from a USB Storage Device ssid ia toer cece a ee 105 Upload Applications and Files from a USB Storage Device 0000065 105 Export Applications and Files to a USB Storage Device 0 0 00 e eee eee 106 Export a Configuration File to a USB Storage Device seseseeseeeeseess 106 Install a Configuration File from a USB Storage Device
111. s located under the print mechanism By default the printer is set to ink out operation when you use ribbon To set the printer to ink in operation use a ballpoint pen or other tool to slide the ink direction switch towards the rear of the printer To set the printer to ink out operation slide the ink direction switch towards the front of the printer 58 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer Use the Notchless Ribbon Core Adapter Use the optional ribbon core adapter to load media without notches in the core The ribbon core adapter is sold separately For information on purchasing this accessory contact your local sales representative 1 Insert one adapter into the media core and one adapter into the takeup core 2 Center the media roll and takeup core on the adapter 3 Press the release button and raise the print mechanism PD43 and PD43c Commercial Printer User Manual 59 Chapter 2 Set Up the Printer 4 Place the ribbon roll and adapter into the rear media holders e For ink out operation default the ribbon should come off the back of the roll e For ink in operation the ribbon should come off the front of the roll 5 Placethetakeup core and adapter between the front media holders 6 Route the ribbon under the print mechanism and up to the takeup core 60 PD43 and PD43c Comme
112. sktop PC start a browser 2 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click the INPrint tab 4 Select the web form you want to print e Ifyou created the web form yourself click Customer Downloaded and then select the web form in the list Touseoneofthe Resident Intermec supplied web forms click Resident and then select the web form in the list 5 Type information in the web form as needed 6 Optional To preview the label on screen click Preview 7 To print the label click Print 174 PD43 and PD43c Commercial Printer User Manual Appendix C Print Labels with INPrint Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1 lbx NTIENNEE 203 demo 4x6 Ibx F A mm iclmm gt E S zm mm S mm iil J i iij mz lE miii E 203_shipaddr_4x6 lbx 7 z Lj z 8g r8 8 g wm gt t iis gt 4 amp 6 E sir 0 3 PD43 and PD43c Commercial Printer User Manual 175 Appendix C Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203 packslip 4x6 Ibx mrERuEC PACKING 6001 36f Ave W SLIP Everen WA USA 98203 Phone 425 348 2600 seer DAT TOTS 176 PD43 and PD43c Commercial Printer User Manual Linux Copyright Information
113. slot External media feed slot PD43 and PD43c Commercial Printer User Manual 37 Chapter 2 Set Up the Printer 5 Press the release button and raise the print mechanism 38 PD43 and PD43c Commercial Printer User Manual 7 13 14 15 16 17 18 Chapter 2 Set Up the Printer If necessary adjust the label stop sensor to line up with the marks on the media Slide the media through the cutter Press the print mechanism down to lock it in place Close the media compartment door and then close the top of the printer Turn the printer on and configure the cutter Ifyou have an icon printer use PrintSet 5 to configure the cutter If you already know the printer IP address you can configure the cutter using the printer web page Ifyou have an LCD printer continue with the next step After the printer finishes starting up press En Select Settings gt Printing gt Cutter In the Cutter Control options select Automatic Press Or A A Save Changes message appears Press co save your changes and exit the Settings menu Configure the feed adjust settings PD43 and PD43c Commercial Printer User Manual 39 Chapter 2 Set Up the Printer About the Label Dispenser The label dispenser accessory which includes the Label Taken Sensor removes the liner from self adhesive label stock as each label is printed You manually remove the label at the front of the printer After you load media
114. st of the available files appears 7 Select the file to export and then press B The file is exported to the USB memory device Install a Configuration File from a USB Storage Device After you save an xml configuration file to a USB storage device you can install it on the printer at any time Note If there is more than one configuration file on the USB storage device the printer imports the first file found in alphabetical order by file name 1 Insert the USB storage device in the printer USB host port 2 From the Ready screen press A The Main Menu appears 3 Select Tools gt USB Menu 4 Select Configuration 5 Select Install Configuration The printer imports the configuration file For most printer languages the configuration file is imported directly into the working configuration and is not copied to the config directory AnIPL configuration file is copied to home user config ipl e An ESim configuration file is copied to home user config esim PD43 and PD43c Commercial Printer User Manual 107 Chapter 4 Configure the Printer Upload or Delete Applications and Resources from the Printer Web Page From the printer web page use the Manage page to upload or delete applications fonts images label formats or web forms Note You can only delete applications and resources you downloaded to the printer memory You cannot delete resident applications or resources which are installed as part of the
115. standard maintenance for the printer Intermec recommends that you check the platen roller for debris and clean it each time you replace media 1 Turn the printer off and disconnect the power cord 2 Open the top of the printer 3 Open the media compartment door 4 Press the printhead release button and raise the printhead 5 Remove the installed media 6 Press the roller latches apart and tilt them up PD43 and PD43c Commercial Printer User Manual 133 Chapter 6 Maintain the Printer 7 Pull the latches up to remove the platen roller from the printer 8 Remove any adhesive residue from the roller with a cotton swab moistened with isopropyl alcohol 9 Reverse Steps 6 and 7 to install the roller 10 Press the latches into the printer until they snap into place 11 Replace the media in the printer 12 Press the print mechanism down to lock it in place 13 Close the media door and printer lid Clean the Exterior of the Printer 134 Make sure to keep the exterior ofthe printer clean Maintaining a clean exterior will reduce the risk of dust or foreign particles reaching the inside of the printer and affecting printer functionality Use a soft cloth possibly moistened with water or a mild detergent when cleaning the printer exterior Make sure to keep the surface surrounding the printer clean as well PD43 and PD43c Commercial Printer User Manual A Specifications This appendix contains specifications for th
116. t is The print speed may be too high Lower compressed the print speed Nothing shows up on my thermal The ink coated side ofthe ribbon may not transfer printout be facing the media Reload the ribbon When I feed or print a label the Try these possible solutions in order ribbon is not taken up Instead it spills out the front of the printer nn Maketsurc the doBOHdelqadco correctly and that you are using the correct type of ribbon for the printer Ifyou are using ribbon with a notchless core you must use the ribbon core adapter for the ribbon feed to work properly PD43 and PD43c Commercial Printer User Manual 115 Chapter 5 Troubleshoot the Printer Problems and Possible Solutions Continued Problem The ribbon breaks The Ethernet or wireless network connection is not working correctly Icannot connect to the printer web page The printer has RFID media loaded but it is not writing to the tags The RFID module is installed in the printer but RFID does not appear in the menu None of the RFID commands work Possible Solution Try these possible solutions in order Make sure your media setting is appropriate for the type of media you are using Make sure that the ribbon is fitted correctly Reload the ribbon Theenergy control may be faulty For help contact your Intermec Service representative Try these possible solutions Make sure your network cable is securely con
117. t reset The printhead is overheated and needs to cool down Wait for printing to resume automatically The printer is not detecting the printhead Check the printhead cable The printhead has reached che number of faulty dots set in the Faulty Dots setting in Maintenance Alerts You may need to replace the printhead The printer has reached a limit set in che Replace Printhead setting in Maintenance Alerts for che amount of media to print before replacing the printhead Replace the printhead The printer has reached a limit set in the Clean Printhead setting in Maintenance Alerts for che amount of media to print before cleaning the printhead Clean the printhead The printer cannot find an RFID tag You need to disable RFID on the printer You are attempting to write to a tag but the printer does not support RFID You must install the RFID module in the printer to be able to write to RFID tags 125 Chapter 5 Troubleshoot the Printer Maintenance and Error Alert Messages Continued Message Upgrading Firmware Printer is Rebooting Started Description and Solution The printer is going to start upgrading the firmware Do not try to send anything to the printer The printer is going to restart Wait until the printer is ready before attempting to communicate with it The printer is in the process of starting up About Printer System Information 126 e Look in the System Information tab in the print
118. t the printer to the serial or parallel port on a PC 1 Connect the adapter cable to the USB host port on the printer USB host port For the PD43 printer use che cable guides on the underside of the printer for cable strain relief To PC serial or parallel port USB host port PD43 and PD43c Commercial Printer User Manual 81 Chapter 3 Connect the Printer 2 Fora USB to Serial adapter connect the adapter cable to the serial port on your PC Continue with the next step For a USB to Parallel adapter connect the adapter cable to the parallel port on your PC The printer is ready to communicate with your PC 3 Ifyouare using an LCD printer from the printer Main Menu select Settings gt Communications gt Serial and change settings as necessary If you are using an icon printer you need to configure settings through an application such as PrintSet 5 How to Connect the Printer to Your Network You can connect the printer to your network using the Ethernet interface Wi Fi Bluetooth wireless interface These network interfaces provide features such as security FTP server web page and Alert handling Connect the Printer to an Ethernet Network If your printer has an Ethernet module you can connect it to your wired network By default the printer supports DHCP networks If you are not using a DHCP network you need to configure wired Ethernet settings by using Intermec PrintSet 5 through a USB co
119. tall driver software follow this procedure to download InterDriver from the Intermec website and install the drivers Open a web browser and go to www intermec com 2 Select Support Downloads 3 Select these items a Inthe Product Category list select Printers b Inthe Product Family list select Fixed Printer Inthe Product list select PD43 PD43c Commercial Printer and then click Submit 4 In the downloads page click Intermec InterDriver X X X M X ver X XX If a Security Warning dialog box appears click Run 5 When asked if you want the program to make changes to your computer click Yes 6 Follow the onscreen instructions in the InterDriver InstallShield wizard PD43 and PD43c Commercial Printer User Manual 10 11 12 13 Chapter 3 Connect the Printer When you reach the InstallShield Wizard Complete page click Next The InterDriver Wizard appears From the Welcome to InterDriver Wizard page make sure Install printer drivers is selected and then click Next Follow the onscreen instructions in the InterDriver Wizard When you reach the Completing the InterDriver Wizard page click Finish When the InterDriver Wizard Completed Successfully page appears click Next Follow the onscreen instructions to complete the Post Setup Tasks When the Installation Complete page appears click Finish The installer unpacks and installs the InterDriver files in the Intermec InterDriver folder in yo
120. tem Settings gt Display or Audio From the printer web page click the Configure tab System Settings gt Display or Audio Display and Audio Settings Setting Description Default Brightness Selects the brightness of the printer screen Medium Idle Information Selects the information that appears onthe IPv4 address printer screen when it is in Idle mode Time Format Selects the format used to display time on 24 Hour the printer Date Format Selects the format used to display dateon dd mm yyyy the printer Menu Access Determines if the Menu button on the Enable printer web page is accessible PIN Sets the password that allows access to the 1234 Menu button on the printer web page if the Menu Access parameter is set to Enable With PIN Range is 4 to 16 characters Screen Timeout Selects how long the printer screen stayson Disable before the screen saver starts Feed Key Access Determines if the Feed button on the Enable printer keypad is enabled or disabled Volume Sets the printer volume Off PD43 and PD43c Commercial Printer User Manual 153 Appendix B Default Settings Error Information and Warning Alert Settings This section describes error information and warning alerts and 154 e settings To view these settings from the printer web page click the Configure tab Alerts gt Error Warning or Information Note These alert settings cannot be configured from the printer Main Menu
121. th the requirements of the ENERGY STAR As an ENERGY STAR partner Intermec Technologies has determined that this product meets the ENERGY STAR guidelines for energy efficiency For more information on the ENERGY STAR program see www energystar gov The ENERGY STAR does not represent EPA endorsement of any product or service ii PD43 and PD43c Commercial Printer User Manual Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number Date Description of Change 002 9 2014 Added new sections Using the Label Dispenser Calibrating the Label Taken Sensor Exporting a Configuration File to a USB Device Installing a Configuration File from a USB Device PD43 and PD43c Commercial Printer User Manual lii PD43 and PD43c Commercial Printer User Manual Contents Contents Before You Begin ede o EAR e e et es xi Safety Informations tes sert sri teer pe eee hare lee neds dite EG esie xi Safety Precautions oj hcceh oie ote hea Re eRe QUEUE gent UPC Um xi Global Services and SUPORT arra rA E AEE ARA eee xii Warranty FOLAT O e AEE E n xii Web Support sc tau naa tac tae ats ORO NER RR S TN DUE UD SER d xii Send Eeedbacksz ou enc P aie so cen oredr tela Meee a xiii Telephone SUpport s ive eee EROR AER RE DARE EMDIMURE xiii Who Should Read This Manual sees xiii Related DOCUMENTS imac tete ETE E easet E dort eg gels xiii Patent Information
122. the optional boarding pass ticket shelf place the media on the shelf and feed it over the top of the guide into the printer If you have the optional external media holder place the media on the bar between the guides and then slide the guides to the sides of the roll to hold it in place 50 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer 2 Adjust the feed guides by sliding the guides to match the width of your media Guides 3 Slide the media into the printer 4 Ifthis is the first time you have used this media width open the printer top and slide the media guides to match the media width You do not need to raise the print mechanism to adjust the guides 5 Thread the media all the way through the printer as usual 6 Close the printer top and press the Feed button PD43 and PD43c Commercial Printer User Manual 51 Chapter 2 Set Up the Printer Adjust the Label Stop Sensor For best performance adjust the label stop sensor to line up with the black marks on your media 1 Open the top of the printer 2 Press the release button and raise the print mechanism 3 Slide the label stop sensor to line up with the black marks on your media 52 PD43 and PD43c Commercial Printer User Manual Chapter 2 Set Up the Printer About Ribbon Thermal transfer printing provides a durable printout that is less vulnerable to chemicals heat and sunlight than direct thermal print
123. ts com xiv PD43 and PD43c Commercial Printer User Manual 1 About the Printers This chapter introduces the PD43 printers and includes descriptions of printer features and basic operation Chapter 1 About the Printers About the PD43 The PD43 and PD43c printers are compact rugged industrial printers intended for use in commercial or warehouse applications The printers can be connected to a single desktop PC for stand alone operation or to a wired or wireless network for ease of connectivity Both printers are available in direct thermal DT models The PD43 is also available in a thermal transfer TTR model for printing with a ribbon Features of both printers include Print speeds of up to 8 ips with 203 dpi printhead or 6 ips with 300 dpi printhead Multiple selectable printer languages including Intermec Smart Printing Fingerprint Direct Protocol Intermec Printer Language IPL DSim ESim and ZSim Ethernet option Wi Fi Bluetooth and RFID options PD43 only USB port for storage devices keyboards or scanners and for connections to a PC including serial or parallel connections with appropriate adapters LCD or Icon interface Complete range of accessories Printer Features Use the next illustrations to locate printer features PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers PD43 and PD43c Front Panel PD43 and PD43c Front Panel and Side Feature Desc
124. twork option follow this procedure to obtain the printer IP address and configure settings through the web page interface Note Before you begin use InterDriver to install the driver for the reg printer on your desktop PC Connect the printer to your Ethernet network and turn the printer on Wait until all the icons turn off 2 Press and hold the Feed button The printer feeds one label When the printer starts feeding a second label release the Feed button The printer prints two configuration labels 3 Find the IP address on the second configuration label 4 On your desktop PC open a web browser and browse to the IP address The printer web page appears You can configure printer settings through the web page interface Set Up an Icon Printer with Wi Fi If your icon printer includes the Wi Fi network option follow this procedure to enable Wi Fi communications obtain the printer IP address and configure settings through the web page interface Note Before you begin use InterDriver to install the driver for the K printer on your desktop PC 1 Make sure the printer is turned on and connected to your desktop PC through a USB cable 2 On your desktop PC start PrintSet 5 and use the application to determine the printer IP address For help see the PrintSet online help 3 Open a web browser and browse to the IP address The printer web page appears You can configure printer settings using the web page inter
125. umber PD43A03000000200 Printer Serial Number 313C1350001 Product Name PD43 Firmware Version 3 Press v or to scroll through the list Optional Press or gt to view information for one of the other icons 4 Press or to return to the Ready screen 14 PD43 and PD43c Commercial Printer User Manual Chapter 1 About the Printers About the Main Menu In the printer Ready screen press to view the Main Menu f Programs d Settings IF Tools 6 Wizards Press v and to highlight Main Menu items and then press el to select chat item Select Programs to see a list of programs installed on the printer This list includes utility programs provided as part of the printer firmware and programs you have installed on the printer The Programs item appears in the Main Menu only if the printer is using Fingerprint or Direct Protocol as the command language Select Settings to view and change printer settings Select Tools to print test labels manage a connected USB storage device restore printer default settings or save and load printer profiles Select Wizards to see a list of wizards that help you configure printing or communication settings or calibrate the media sensors Note The printer cannot print while the Main Menu is on the screen You need to exit the Main Menu and return to the Ready screen to begin printing PD43 and PD43c Commercial Printer User Manual 15 Chapter 1
126. ume and printer command language Display settings including brightness time and date format menu access permissions and screen timeout Enable and disable Wi Fi Bluetooth Ethernet or virtual COM port communications Enable and disable services including Intermec SmartSystems FTP Telnet and others Set maintenance alert values for the printer odometer and other alerts Enable or disable network services including Intermec SmartSystems the web or email servers and others PD43 and PD43c Commercial Printer User Manual Chapter 4 Configure the Printer How to Configure the Printer Use one of these methods to view and change printer settings Printer web page Main Menu LCD printers PrintSet 5 Programming commands SmartSystems View the Configuration Summary If you are using Ethernet or Wi Fi communications you can view a complete summary of all printer configuration settings from the printer web page You should have already connected your printer to your network and obtained an IP address in your printer and your network connection ed Note This process may take several minutes depending on the options 1 Open a web browser on your PC 2 In the Location or Address bar type the printer IP address and then press Enter The printer web page appears 3 Click the Configure tab PD43 and PD43c Commercial Printer User Manual 95 Chapter 4 Configure the Printer 4 Click Configuration Summ
127. unications gt Wireless 802 11 rd Network 3 Select General to configure these wireless network settings Network Name SSID Network Type Roaming Power Mode e Channel for Ad Hoc mode only Hidden SSID Select Network to configure these settings IP Assignment Method for IPv4 or IPv6 networks e IP address e Subnet mask and default router Select Security to configure all wireless network security settings 4 Change settings as needed for your network ui When you are finished save your changes The printer immediately attempts to connect to your network 86 PD43 and PD43c Commercial Printer User Manual Configure Wi Fi Communications from the Printer Web Page You can use the printer web page to configure wireless communications on the printer Chapter 3 Connect the Printer D Note To configure the printer from the web page the printer must be turned on and connected to your Wi Fi or Ethernet network On your PC open a browser 2 In the Location or Address bar type the printer IP address and press Enter The printer web page appears 3 Click Login The Login page appears 4 Type your Username and Password and click Login The default username is it admin and the default password is pass 5 Click the Configure tab 6 Click Communications gt Wireless 802 11 The Wireless 802 11 page appears Intermec BB PD43c PD43 009C1450044 mc EE Eee Communicatio
128. unter Problems and Possible Solutions Problem Possible Solution The printer does not feed media Remove the media from the media correctly compartment and reinstall the media The printer is connected to a Try these possible solutions serial port on my PC but che f Make sure the serial port settings are printer is not working configured correctly Ifyou have the Intermec Windows driver for an RS 232 printer installed on your PC uninstall the driver PD43 and PD43c Commercial Printer User Manual 113 Chapter 5 Troubleshoot the Printer Problems and Possible Solutions Continued Problem The printeris connected to my PC using a virtual COM port and printing stops But there are no errors to indicate that something 1s wrong The printout is weak There are weak spots on the printout The printout is dark or there is excessive bleeding on the media There are dark lines along the media path Possible Solution Make sure that bidirectional support is disabled From the printer properties dialog box click the Ports tab and then clear the Enable bidirectional support check box Try these possible solutions in order Make sure that your media setting is appropriate for the type of media you are using Thecontrast may be too low Increase the contrast Replace the printhead Try these possible solutions in order There may be foreign particles on the media Clean or replace t
129. ur program files directory and creates two shortcuts in the Windows Start menu e Intermec gt InterDriver gt InterDriver Wizard Intermec gt InterDriver gt Check for Updates How to Connect the Printer to Your PC You can connect the printer to your PC using one of these cables USB cable USB to Serial adapter cable USB to Parallel adapter cable Connect the Printer Using a USB Cable The printer supports USB connections to a desktop PC You do not need to set up any parameters for USB communications Note You must install InterDriver to use a USB connection to a Windows PC For more information see the PrinterCompanion CD that came with your printer 1 Download and install the InterDriver software on your PC PD43 and PD43c Commercial Printer User Manual 79 Chapter 3 Connect the Printer 2 Connect one end of the USB cable to the USB device port on the back of the printer and connect the other end to your PC A USB Host Connected message appears on the printer screen USB device port For the PD43 use the cable guides on the underside of the printer for cable strain relief SS 2n 5 xi ay To PC USB port USB device port 80 PD43 and PD43c Commercial Printer User Manual Chapter 3 Connect the Printer Connect the Printer Using a Serial or Parallel Cable Ifyou have the optional USB to Serial adapter cable or USB to Parallel adapter cable for the printer you can connec
130. y Settings Continued Setting Description Default Inner Selects the authentication method MSCHAPv2 Authentication that is used when the EAP type is EAP FAST PEAP or TTLS CA Certificate Sets the name of the Certificate intermec pem Authority CA that verifies the server certificate This CA should be the same one that was used to sign the server certificate Client Certificate Sets the name of the client certificate None the printer uses to authenticate to the network using EAP TLS Maximum length is 128 characters Client Key Sets the private key the printer uses None for EAP TLS Maximum length is 128 characters Use the certinstall sh script to install the certificate correctly Server Common Sets the certificate name thatison None Name 1 the primary authentication server If this value is none then the value for Server Common Name 2 is used Range is 1 to 96 characters Server Common Sets the certificate name thatison None Name 2 the secondary authentication server If this value is none then the value for Server Common Name 1 is used Range is 1 to 96 characters Validate Determines if the identity of the No Certificate authentication server is verified using its certificate when using EAP TTLS PEAP or EAP TLS Intermec recommends that you set Validate Certificate to Yes PAC Sets the name of the Protected Access eap fast pac Credential PAC that is used for EAP FAST authentication The printer uses t

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