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Hewlett Packard Enterprise ProLiant DL60 G9

1. System switch 9 9 4 security is enabled HR iLO 4 security is disabled Off System configuration can be changed On System configuration is locked ewe 71 sr CU NEM Reserved Off Power on Lr is enabled On Power on password is disabled Off 2 No function On ROM reads system configuration as invalid mds Set default boot mode to UEFI a Set default boot mode to legacy so 511 Reserved Component identification 12 52 To access the redundant set 1 55 56 to When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM A CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur 27 IMPORTANT Before using the S7 switch to change to Legacy BIOS Boot Mode be sure the HP Dynamic Smart Array B140i Controller is disabled Do not use the B140i controller when the server is in Legacy BIOS Boot Mode NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only ava
2. For more information about the integrated storage controller and its features select the relevant user documentation on the HP website http www hp com go smartstorage docs To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Installing the battery pack For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs A CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the external drives as failed when the server is powered up To install the component 1 Power down the server on page 16 Hardware options installation 44 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on page 17 Remove the access panel on page 18 Install the HP Smart Storage Battery Install the access panel on page 19 Do one of the following o Slide the server into the rack o Install the server into the rack 8 Power up the server on page 16 Optical drive option For more information
3. nn does 87 System eot dens 88 Using HP UEFI System Utilities TTE To E 88 Flexible boot control sessin ne 88 Restoring and customizing configuration settings eee enne 89 Secure Boot 89 Embedded ee oo di ion 90 Embedded Diagnostics option non 90 HP RESTful API support for 4000222 2 000000000000 05 1 90 Re entering the server serial number and product ID 90 Utilities and features NETT TTE 91 AAC QC GR RUN MER DIO 91 A tomatic Server RECOVERY 91 VSB SUD DOM 91 Redundant ROM support tient cese den stunt 92 Keeping the suse current nn 92 Access to HP Support Ee e dade eps 92 Updating firmware or System ROM 93 B QM 94 Software and MIPMIV GIG pas kis thura DR SUP UI RE 95 Operating System Version Support 95 WSIS 95 HP operating systems and virtualization software support for ProLiant
4. 4 Remove the access panel page 18 5 Remove the secondary PCI riser cage Remove the PCI riser cage on page 21 6 If an expansion board is installed in slot 1 remove the board before installing the TPM A CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data 7 Install the TPM board Press down on the connector to seat the board 8 Install the TPM security rivet by pressing the rivet firmly into the system board 9 Install the secondary PCI riser cage Install the PCI riser cage on page 22 10 Install the access panel on page 19 11 Doone of the following o Slide the server into the rack Hardware options installation 73 o Install the server into the rack 12 Power up the server on page 16 Retaining the recovery key password The recovery key password is generated during BitLocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always
5. Remove the security bezel optional The security bezel is only supported in servers using the quick release latch rack ears Operations 17 To access the front panel components unlock then remove the security bezel Remove the access panel N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 2 22 Operating the server this manner results in improper airflow and improper cooling that can lead to thermal damage 1 Power down the server on page 16 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on page 17 4 Open the access panel latch slide the access panel to the rear of the chassis and then remove the access panel Operations 18 If the access panel latch is locked use T 15 Torx screwdriver to unlock the latch Install the access panel 1 Place the access panel on top of the server with the access panel latch open Allow the panel to extend past the rear of the server by approximately 1 25 cm 0 5 inch Close the access panel latch The access panel slides to a closed position Use T 15 Torx screwdriver to tighten the access panel latch screw Remove the air baffle A CAUTION For proper cooling do
6. e leave a minimum clearance of 63 5 cm 25 inches in front of the rack Leave a minimum clearance of 76 2 30 inches behind the rack e leave a minimum clearance of 121 9 cm 48 inches from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front and expel warm air through the rear Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet Z CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components might cause changes in airflow through the rack and across the servers To maintain airflow cover all gaps with blanking panels A CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 series racks provide proper server cooling from flow through perforations in the front and rear doors that provide 6476 open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 32728 1 B21 for 420 rack PN 157847 B21 for 22U rack to
7. Customer Self 105 119 Contents 5 6 Component identification Front panel components x SE sad Optical drive optional Serial label pull tab 1058 2 0 LFF drives The serial number iLO information pull tab is double sided The top side shows the server serial number and the customer asset tag label The reverse side shows the default iLO account information and QR code linking to product documentation resources The serial number iLO information is also printed on labels attached to the chassis Front panel LEDs and buttons UID button LED Solid blue Activated Flashing blue e 1 Hz cycle sec Remote management or firmware upgrade in progress 4 Hz cyde per sec iLO manual reboot sequence initiated e 8 Hz cycle per sec iLO manual reboot sequence in progress Component identification 7 Health LED Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical me 2 status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on s
8. and BladeSystem c Class Enclosures on the HP website http www hp com go insightremotesupport docs HP Insight Remote Support is available as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support central connect When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or server to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment All configuration and service event information is routed through the Hosting Device This information can be viewed by using the local HP Insight Remote Support user interface or the web based view in HP Insight Online For more information see HP Insight Remote Support Release Notes on the HP website http www hp com go insightremotesupport docs HP Insight Online direct connect When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or server communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment HP Insight Online will be your primary interface for remote support information For more information see the product documentation on the HP website http www hp com go insightremotesupport d
9. and compatibility see the product QuickSpecs on the HP website http www hp com go qs D gt D WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number CAUTION To prevent possible server overheating always populate processor socket 2 with a processor and a heatsink or a processor socket cover a heatsink blank IMPORTANT f installing a processor with a faster speed update the system ROM before installing the processor IMPORTANT Processor socket 1 must be populated at all times or the server does not function Hardware options installation 55 multiprocessor configuration to optimize system performance HP recommends balancing the total capacity of the DIMMs across the processors To install the component 1 2 Power down the server page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on pa
10. sequence in progress Off Deactivated NIC link LED Green Network link Off No network link NIC activity LED Solid green Link to network Flashing green Network active Off No network activity Power supply LED Solid green Normal Off One or more of the following conditions exists e Power is unavailable e Power supply failed e Power supply is in standby mode e Power supply error ees m board slot definitions _ link width link width me pa arp pa te Slot 3 can also support the FlexibleLOM riser option Component identification 10 System board components Q 999099000 y ir LI 7 7 7 8 E 200 Hem Description Primary PCle riser board connector System maintenance switch O1 22 8 2 4 7 5 2 jo 2 8 9 12 1 2 Ha Hie 2 n hz ie ig 20 22 222 05 26 N Component identification 11 em Description 00004 Mini SAS connector 2 For more information on the riser board slots supported by the onboard riser connectors see PCle riser board slot definitions on page 10 DIMM slot locations DIMM slots are numbered sequentially 1 through 4 for each processor The supported AMP modes use the letter assignments for population guidelines Chi Ch3 Ch4 chil IC D B P2
11. 000 ft 40 C to 45 C 104 F to 113 F at sea level with an altitude derating of 1 0 C per every 125 m 1 8 F per every 410 ft above 900 2953 ft to a maximum of 3048 m 10 000 fi The approved hardware configurations for this system are listed on the HP website http www hp com servers ASHRAE Mechanical specifications 4 29 cm 1 69 in 60 70 cm 23 90 in TA Weight approximate range 9 00 kg to 17 00 kg 19 82 Ib to 37 44 Ib Specifications 103 Power supply specifications Depending on the installed options and or the regional location where the server was purchased the server is configured with one of the following power supplies e HP 550 W Power Supply PN 730941 B21 e 900 W AC Power Input Module PN 744689 B21 This module is supported when the two bay HP RPS backplane option PN 74581 3 B21 is installed For more information about the power supply features specifications and compatibility see the HP website http www hp com go proliant powersupply A CAUTION Check the system and power supply input ratings before powering up the server Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server see the HP Power Advisor website http www hp com go hppoweradvisor Specifications 104 Support and other resources Before you contact HP Be sure to have the following i
12. Enter fwupdate d BIOS f lt filename gt to flash the system ROM For help on the FWUPDATE command enter the command help fwupdate b Reboot the server A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained For more information about the commands used in this procedure see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Firmware Update application in System Utilities For systems configured in either boot mode update the firmware 1 Access the System ROM Flash Binary component for your server from the HP Support Center http www hp com go hpsc When searching for the component always select Cross Operating System to find the component Copy the binary file to a USB media or iLO virtual media Attach the media to the server During POST press F9 to enter System Utilities Select Embedded Applications Firmware Update System ROM Select Firmware File Select the device containing the flash file Select the flash file This step may take a few moments to complete Select Start firmware update and allow the process to complete Reboot the server A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained Online Flash components This component provides updated system firmware that can be
13. HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc7 32774 aspx Hardware options installation 74 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website hitp www hp com products servers platforms A CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section Four bay LFF non hot plug drive cabling LFF drive backplane connected to the system board Mem Description Drive power cable MiniSAS cable Cabling 75 Four bay LFF hot plug drive cabling Four bay LFF drive backplane connected to the system board em Description Drive power cable Mini SAS cable Fourbay LFF drive backplane connected to a P440 controller in the low profile expansion slot 1 Description Drive power cable Mini SAS cable Cabling 76 Fourbay LFF drive backplane connected to H240 adapter the low profile expansion s
14. Module UEFI Unified Extensible Firmware Interface UID unit identification USB universal serial bus Virtual Connect Acronyms and abbreviations 116 Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface Acronyms and abbreviations 117 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 118 Index A access panel install 19 Active Health System 82 83 ACU Array Configuration Utility 91 Advanced ECC memory 53 54 Advanced ECC population guidelines 54 Advanced ECC support 52 53 air baffle installation 20 air baffle removal 19 airflow requirements 25 26 ambient temperature 26 103 ambient temperature sensor cable 81 AMP modes 52 authorized reseller 102 105 authorized technician 105 Automatic Server Recovery ASR 91 battery packs installing 44 Belarus Kazakhstan Russia marking 100 bezel installing 36 BIOS upgrade 82 boot options 34 88 90 cable management 33 cable management arm 29 cabling 75 cabling battery pack 79 cabling drive 75 76 cabling Mini SAS cable option 40 cabling optical driv
15. Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de verplicht is Als u verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderde
16. about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 Power down the server on page 16 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on page 17 Hardware options installation 45 4 Remove the access panel page 18 5 Remove the optical drive blank Retain the blank for future use 6 Install the optical drive into the bay 7 Connect the optical drive cable to the optical drive Hardware options installation 46 8 Route the optical drive cable through the cable clip connect the cable to the system board SATA connector and then connect the power cable to the system board power cable connector PT 9 Install the access panel on page 19 10 Do one of the following o Slide the server into the rack o Install the server into the rack 11 Power up the server on page 16 Redundant fan option To provide sufficient airflow to the system if a fan rotor fails the server supports redundant fans Fan population guidelines Hardware options installation 47 Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan Fan an One proces
17. and compatibility see the product QuickSpecs on the HP website http www hp com go qs Drive installation guidelines When adding drives to the server observe the following general guidelines The system automatically sets all device numbers Populate drive bays based on the drive numbering sequence Start from the drive bay with the lowest device number Drive numbering on page 13 All drives grouped into the same drive array must meet the following criteria o They must be either all SAS or all SATA o They must be either all hard drives or all solid state drives For the most efficient use of drive space the drives must have approximately the same capacity Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage Installing a non hot plug drive A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 2 Power down the server page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server If installed remove the security bezel Remove the security bezel optional on page 17 Remove the drive carrier Hardware options insta
18. cover socket while closing the processor locking levers The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement Hardware options installation 58 10 Press and hold the processor retaining bracket place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 11 Remove the thermal interface protective cover from the heatsink 12 Install the heatsink a Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws Hardware options installation 59 b Finish the installation completely tightening the screws the same sequence To determine which fan blanks need to be removed to install the additional fans see Fan population guidelines on page 47 To install a fan 1 Remove the air baffle on page 19 2 Remove the fan blanks Fan population guidelines on page 47 Hardware options installation 60 3 Install the additional fans included the processor option Install the air baffle on page 20 Install the access panel on page 19 Do one of the following o Slide the server into the rack o Install the server into the rack Power up the server on page 16 FlexibleLOM option For more information about product features specifications options configurations and compatibility
19. despesas de transporte e m o de obra do servico Support and other resources 109 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as CSR ser o enviadas no primeiro dia util ap s pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de se a peca com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A peca com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o faca a HP poder cobrar a reposi o Par
20. features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs A CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the riser cage Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed To install the component 1 2 Power down the server page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the secondary PCI riser cage Remove the PCI riser cage page 21 Identify the expansion slot compatible with the new option and then remove the cover opposite that slot Hardware options installation 66 Slot 1 If a secondary PCI riser cage is installed remove the secondary cage before removing the primary riser blank o Slot3 7 Install the expansion board Hardware options installation 67 o Slot 1 If a secondary PCI riser cage is installed remove the secondary cage before installing the expansion board into slot 1 o Slot3 Hardware options in
21. force and use caution to avoid damage to these connectors If you intend to use an FBWC module install the module in the storage controller Depending on the controller model the cable connector on the cache module might be facing up or down when the module is installed on the controller board a Connect the cache module backup power cable to the module Hardware options installation 43 b Install the cache module on the storage controller 7 Install the storage controller Mini SAS cable options page 40 240 and P440 cards can only be installed in slot 1 of the primary PCI riser cage 8 If you installed a cache module on the storage controller connect the cache module cable to the system board connector For cache module cabling information see FBWC cabling on page 77 9 Connect all necessary internal cables to the storage controller For internal drive cabling information see Storage cabling on page 75 10 If you are planning to install an HP Smart Storage Battery Pack install it now Installing the battery pack on page 44 11 Install the secondary PCI riser cage Install the PCI riser cage on page 22 12 Install the access panel on page 19 13 Do one of the following o Slide the server into the rack o Install the server into the rack 14 Power up the server on page 16 15 If you are planning to install new drives install them now Drive options on page 36
22. injury 9 Connect the fan cable to the system board A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 10 Install the air baffle on page 20 11 Install the access panel on page 19 12 Do one of the following Slide the server into the rack o Install the server into the rack Hardware options installation 49 13 Power up the server page 16 Memory options 272 IMPORTANT This server does not support mixing LRDIMMs and RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support LRDIMMs or RDIMMs e offer address parity protection e RDIMMs support higher densities than single rank and dual rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM or RDIMM the information applies to that type only All memory installed in the server must be of the same type The server supports the following DIMM speeds Single rank and dual rank 4 2133 0084 2133 RDIMMs operating at up to 2133 MT s Dualrank and quad rank 4 2133 DDR4 2133 LRDIMMs operating at up to 2133 MT s Depending on the processor model the nu
23. installed directly on supported Operating Systems Additionally when used in conjunction with HP SUM HP Smart Update Manager on page 87 this Smart Component allows the user to update firmware on remote servers from a central location This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update Drivers 27 IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 85 and its Configure and Install feature to install the OS and latest supported drivers Software and configuration utilities 94 If you do not use Intelligent Provisioning to install an OS drivers some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website hitp www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter you
24. is very heavy reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top To install the server in an HP Compaq branded Telco or a third party rack 1 Install the server and cable management arm option into the rack See the documentation that ships with the Easy Install Rail Kit 2 Connect peripheral devices to the server For information on identifying connectors see Rear panel components on page 9 N WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors For a server using a non hot plug power supply 3 To prevent the accidental disconnection of the power cord w
25. not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To remove the component 1 2 Power down the server on page 1 6 If you are performing non hot plug procedure remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on page 17 Remove the access panel on page 18 Operations 19 5 Remove the air baffle Install the air baffle Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To install the component 1 Install the air baffle 2 Install the access panel page 19 3 Do one of the following o Slide the server into the rack o Install the server into the rack Operations 20 4 Power up the server on page 16 Remove the riser cage A CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the riser cage Power down the server page 16 Remove all power a Disconnect eac
26. on page 83 Online and Offline RESTful API support for HP iLO on page 84 Online and Offline Integrated Management Log on page 84 Online and Offline HP Insight Remote Support on page 85 HP Insight Online on page 85 EL MEN Intelligent Provisioning on page 85 Offline HP Insight Diagnostics on page 86 Online and Offline Erase Utility on page 86 Offline Scripting Toolkit for Windows and Linux on page 87 HP Service Pack for ProLiant on page 87 Online and Offline HP Smart Update Manager on page 87 Online and Offline HP UEFI System Utilities on page 88 Offline HP Smart Storage Administrator on page 91 Online and Offline FWUPDATE utility on page 93 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO 4 subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 4 independent of the host server and its operating system iLO 4 enables and manages the Active Health System on page 83 and also features Agentless Management All key internal subsystems are monitored by iLO 4 If enab
27. rail b Loop the end of the hook and loop strap through the buckle E EE E SE When multiple hook and loop straps are used in the same rack stagger the strap location so that the straps are adjacent to each other when viewed from top to bottom This positioning will enable the rack rail to slide easily in and out of the rack Setup 33 Installing the operating system This HP ProLiant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning iLO contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system To install an operating system on the server with Intelligent Provisioning local or remote Connect the Ethernet cable between the network connector on the server and a network jack Press the Power On Standby button During server POST press the F10 key mos gt n Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 85 At the 1 Start screen click the Configure
28. riser cage 21 Install the PCI riser cage HERREN 22 Databases 29 Optional installation services suisses 25 Optimum environment nee ni 25 Space and airflow requirements si 25 Temperature requirements EE a ENERE R FERREA Ve ee daa 26 Power requirements sise etienne O e 27 Electrical grounding ns i Devi nai entente 27 Server warnings 27 28 Identifying the contents of the server shipping carton 29 Installing hardware options a A meen eo UK are ux nt teat erae RA REN er mee en 29 imminente 29 Installing the rack rail hook and loop sas 33 Installing the operating 34 Powering on and selecting boot options Boot Mode 34 Registering the SEVE sss on db EN ED MORBUM NR MIT MM RM MP DINI M 35 Hardwire I 36 RD OOo TEENS 36 Contents 3 Security bezel option oc teet tacet 36 Drive OPTIONS ma ce ani en one lle ue 36 Drive installation guidelines o eccesso Dd n ls Coq Pes lets neon een day 37 Installing a non hot plug drives in einem nent 37 Installing a h
29. see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 2 Power down the server page 1 6 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 a Remove the server from the rack on page 17 Remove the access panel on page 18 If necessary disconnect any internal cables connected to the system board Hardware options installation 61 6 Remove the PCI riser cage Retain the cage and screws for future use 7 Remove the blank from the FLexibleLOM slot of the riser cage 8 Install the component a Firmly seat the FlexibleLOM into the slot Hardware options installation 62 b Tighten the T 15 screw to secure the component 9 Align the PCI riser board with the corresponding connector on the system board and then press down the riser cage 10 Tighten the two screws to secure the assembly Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed 11 Install the access panel on page 19 12 Do one of the following o Slide the server into the rack o Install the server into the rack 13 Power up the server on page 16 Hardware options installation 63 PCle x
30. service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 102 Specifications Environmental specifications Temperature range Operating 10 C to 35 C 50 F to 95 F Nonoperating 30 C to 60 C 22 F to 140 F Relative humidity noncondensing Operating Minimum to be the higher more moisture of 12 C 10 4 F dew point or 8 relative humidity Maximum to be 24 C 75 2 F dew point or 90 relative humidity Nonoperating 5 to 95 38 7 C 101 7 F maximum wet bulb temperature All temperature ratings shown are for sea level An altitude derating of 1 0 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Maximum rate of change is 20 C per hour 36 F per hour The upper limit and rate of change might be limited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended e 5 Cto 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 C per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3048 m 10
31. standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Extend the server from the rack To extend the server from HP Compag branded Telco or third party rack N WARNING reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack Operations 16 WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers Do one of the following Ina server that uses thumbscrew rack ears loosen the captive thumbscrews that secure the server faceplate to the front of the server and then slide the server out of the server server that uses quick release latch rack ears i Open the latches on both sides of the server ii If necessary use a T 25 Torx screwdriver to loosen the shipping scr
32. store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module 1 During the server startup sequence press the F9 key to access System Utilities From the System Utilities screen select System Configuration gt BIOS Platform Configuration RBSU gt Server Security 3 Select Trusted Platform Module Options and press the Enter key 4 Select Enabled to enable the TPM and BIOS secure startup The TPM is fully functional in this mode 5 Press the F10 key to save your selection 6 When prompted to save the change in System Utilities press the Y key 7 Press the ESC key to exit System Utilities Then press the Enter key when prompted to reboot the server The server then reboots a second time without user input During this reboot the TPM setting becomes effective You can now enable TPM functionality in the OS such as Microsoft Windows BitLocker or measured boot A CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the
33. structure Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include e e Power cord e Rack rail hook and loop strap e Printed setup documentation e Rack mounting hardware kit and documentation optional You need the following items for some procedures e 1 25 Torx screwdriver to loosen the shipping screws located inside the server quick release latch rack ears e T 10 T 15 Torx screwdriver e Hardware options e Operating system or application software Installing hardware options Install any hardware options before initializing the server For options installation information see the option documentation For server specific information see Hardware options installation on page 36 Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackSolutions com website http www racksolutions com hp Follow the server specific instructions on the website to install the rack brackets Setup 29 WARNING This server
34. the system The FWUPDATE utility checks the system and provides a choice if more than one exists of available firmware revisions To download the flash components see the HP website http www hp com go hpsc For more information about the One Time Boot Menu see the HP System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProliantUEFI docs FWUpdate command from within the Embedded Shell For systems configured in either boot mode update the firmware 1 m d np Access the System ROM Flash Binary component for your server from the HP Support Center http www hp com go hpsc When searching for the component always select Cross operating system to locate the binary file Copy the binary file to a USB media or iLO virtual media Attach the media to the server Boot to Embedded Shell To obtain the assigned file system volume for the USB key enter Map r For more information about accessing a file system from the shell see the HP Shell User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Software and configuration utilities 93 Change to the file system that contains the System ROM Flash Binary component for your server Enter one of the fsx file systems available such as s0 s1 and press Enter Use the cd command to change from the current directory to the directory that contains the binary file
35. una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes est n dise ados para que puedan ser reparados el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica pu
36. 1 front panel components 7 front panel LEDs 7 G grounding methods 102 grounding requirements 27 102 H hardware options installation 36 health driver 91 health LED 7 heatsink 55 help resources 105 hot swap fan 48 HP Care Pack Services 25 96 HP Collaborative Support 96 HP contact information 105 HP Insight Diagnostics 86 HP Insight Diagnostics survey functionality 86 HP Insight Online 82 85 HP Insight Online direct connect 85 HP Insight Remote Support software 85 96 HP Proactive Care 96 HP RESTful API 84 90 HP Service Pack for ProLiant 82 86 87 HP Smart Storage Battery 44 HP Smart Storage Battery cabling 79 HP Smart Update Manager overview 82 87 HP SmartMemory 50 HP SSA HP Smart Storage Administrator 82 91 HP Support Center 96 HP Systems Insight Manager SIM 84 86 HP technical support 96 105 HP Trusted Platform Module option 71 HP website 105 humidity 103 identifying the server shipping carton contents 29 iLO account information 7 iLO connector 7 Insight Diagnostics 86 92 Insight Online direct connect 85 installation services 25 29 installing hardware 29 36 integrated array controller 40 Integrated Lights Out iLO 82 84 Integrated Management Log IML 84 Intelligent Provisioning 82 85 86 88 L LED health 7 8 LED system power 7 LEDs drive 13 LEDs front panel 7 LEDs NIC 9 LEDs power fault 7 8 LEDs power supply 8 LEDs rear panel 9 LEDs unit identif
37. 33 rack warnings 28 RAID configuration 91 Rapid Deployment Pack RDP 25 rear panel components 9 rear panel LEDs 9 recommended ambient operating temperature 26 74 redundant fan 47 redundant 92 re entering the server serial number 90 registering the server 35 regulatory compliance information 100 removing server from rack 17 removing the security bezel 17 requirements airflow 25 requirements electrical grounding 27 requirements environmental 25 103 requirements power 27 requirements site 26 requirements space 25 requirements temperature 26 RoHS 101 5 safety considerations 92 100 102 safety information 92 100 scripted installation 87 scripting toolkit 82 87 secure boot configuration 89 security bezel 36 security bezel removing 17 serial label pull tab 7 serial number 90 Server mode 82 server options installing 36 server setup 25 92 server specifications 103 server warnings and cautions 27 28 Service Packs 87 shipping carton contents 29 site requirements 26 Smart Update Manager 82 87 space and airflow requirements 25 specifications environmental 103 specifications power supply 104 specifications server 103 SPP 86 87 static electricity 102 storage cabling four bay drive 75 76 storage controller 12 42 75 supported operating systems 95 96 system board components 11 system configuration settings 12 92 System Erase Utility 86
38. 33 MT s speed PN SES DIMM type R RDIMM registered L LRDIMM load reduced For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server e spare memory Provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that is degrading This allows DIMMs that have a higher probability of receiving an uncorrectable memory error which would result in system downtime to be removed from operation Hardware options installation 52 Advanced Memory Protection options are configured the BIOS Platform Configuration RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Maximum memory capacity asi ep RDIMM Single rank 4 GB 16 GB 32 GB komm 16 8208 free 255
39. 5 9 20 9 EF 202050558614 AASF KANA A LC 5 59 29615 E LIANT lt ESL 20 UUSES DARYV VLILVIVAPT OMI HATS CEE SHPBASHEBELET Support and other resources 110 ZP AITES S amp P THES CSR ABE DUR RT RE MRA SA D DUE 75 HR EE X AIX HP HP ARS HEARS ATE TARE CSR RERE HP SR RET EIR APA CSR 2 EKER UMA ITER BnIR SGECK SRA RZ ie RADA TERRI 4 BN ATH MH MRE ER ABBR HP A REMC EX A RE HP MAM RIHHAS ESA ATMERA RENEE SORTHDUR RAR CSR TES EEE EARE RK SER CSR ABH AI AAT SERRE A DURE SA D AB BIE WRK ISA RATER PRES HP MARU MAEREMRA GER 5 SLA EREE A AB RES AT He HE AY MRA ACAI AR HP ARES ZABITE HPCOROKIBEDP XO S ROAD BARA HEERDEN AX XIE Aa Pis http www hp com go selfrepair ZP BIB 8087 515 CRETAE CSR X6 EL 818 S REHEB BA ANSE ER ARIS ERREZE TIERA EE
40. 68 For the latest memory configuration information see the product QuickSpecs the HP website http www hp com go qs Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific thresho
41. 75 Cabling 75 BIOTA lialo 75 Four bay LFF non hot plug drive cabling ss 75 Four bay LFF hot plug drive calling sienne 76 MOV corte de bin onto 77 HP Smart Storage Cafe ses sa DEI mess S GR etwa seb 79 HP Power in nee met ii 79 Optical drivessablifig vais daniel 80 Engin I C cabling steen iee den ne a S ess 81 Sofware and 82 n 82 Product GuickSpets uiuere rc Todes Ra ap vo Lu estime 82 H 82 pan n 83 HP RESTful API support for 4 00 000000000000 84 Integrated Management Log dense ci ane 84 HP Insight Remote 85 Intelligent Provisioning aD 85 eee 86 Erase 86 4 Scripting Toolkit for Windows and 87 HP Service Pack or PROMOS em nee nm 87 HP Smart Update ns
42. 8 Full height riser option A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 Power down the server on page 16 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 16 o Remove the server from the rack page 17 Remove the access panel on page 18 Remove the PCI blank TT Retain the blank and screws for future use Hardware options installation 64 6 Remove the slot cover from the riser cage 7 Install the expansion board 8 Align the PCI riser board with the corresponding connector on the system board and then press down the riser cage Hardware options installation 65 Tighten the two screws to secure the cage 10 11 12 Install the access panel on page 19 Install the server into the rack Power up the server on page 16 Expansion board options The server has both full height half length and low profile expansion slots for controller option installation For more information about product
43. A CSR 528 RI HP HERR AE AGIA EIR CSR SD AM EX SIA SR BTTHHEATE AA St a HP HVC AR ISAT ASAI NH ER Bh ALAR EP EfT EBTGERIBUSE UE EERER o MA BEER RURIT ERS 3240 RIBET S E BHAA BA RU CRUS RS MEME RHE HP SARA HRA AVASARE SESEIHSEERS BR TS CURES SAS RETA l an F CSR PISS FALE A LURK ERRAI IAE o HARR HP CSR HFE AAMER o HP 079820 GERAD 5 LFA 05838 E SEI EREHRESFI Mile F8 FB T HP 839 TERRAS 2555302575 HAR 8 http www hp com go selfrepair Support and other resources 111 3124 AE HP ASS Fe AHS 3299 20 LE TS A AS 58542 gg 2 71 54 2124 AZ FEICS FSS OS ASSO AS 7121 SOt HES HP MHA S lal FE MBIA BAA AA CSR HSS ASSO Fel7t BASHA HPE AS FSS Suo APSA DAS FUSS SUC CSR F IA SRT 918148 a2 dix F AF AFER Att HPO 0 FSS WAS 98 SS 0 AH 20 CH St SSH 3 SP Sic 14 MER APSO
44. BH O FESS NA SE Felt E SH APS AE7F HPO 0 260 WAS 88 87 ASA RAS Al Sl oder LS Au FAO uper AE RO Wall7t 7158 WSC a UF FSS LA A2 Felt DEAR NA LSE 99 SA MHA ASAAS Sa HSS spo 0 1 Illustrated Parts Catalog EA S O RSL Ct CSR MD SES Xe AHO 4852 3 OS SAA HHO 75 50 0 04 AAA AHO e 85H SL 7 180 APSE 710 2 SA HE AZI oH SO 752 FE USC 50 HRSA 7 AS UNAL HE ASA Ase CSS SAAC 350 Ay st FES HPS BHO SHEA FS CSR WA FED S HSE AA BIL CH BBO Bry st 2 HPS HERO SE 390 ABE 72 4 54 SAA FIZ 591 0 HPS OF SLI o uj 2 50 4 HES ASE ZA MRO LO AA ASA SFA HO SLC 2 Bray st bref QE 4 WA HHO Hoy HSS APS 18 4 25 SS HPS TE ESY FS PES Hgg 082 SSAA S 25 3124 Az di SF AA St USES AMIS ASAAMO ESSAIS SO 940 cap HP A AFO E hitp www hp com go selfrepair S H ASA Support and other resources 112 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection API application program interface ASHRAE American Society of Heating Refrigerating and Air Conditioning Engineers ASR Automatic Server Recovery BP backplane CAS column address strobe CSA Canadian Standards Association CSR Customer Self Repa
45. Eee Termes Pega Se exe 7 8 Rear panel components recreo re ede dece pepe re dede deze 9 Rear panel LEDS E 9 10 System board iii since 11 dh ENT EHE mM mrt 12 System maintenance switch iii 12 NMI functionality c 13 Drive number ia ee EA E AE 13 Hot plug drive LED OMR 13 Pan GORE Ce 15 16 Power up 16 Power down the SERVED 16 Extend the server from the racle 16 Remove the server from the rack ses 17 Remove the security bezel optional sise 17 Remove the access sise 18 Install the access panel sise 19 Remove the air boffle FEMME MORE UE 19 Install the air eol 20 Remove the PCI
46. For more information on the Embedded Diagnostics option see the UEFI System Utilities User Guide for HP Proliant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs HP RESTful API support for UEFI HP ProLiant Gen9 servers include support for a UEFI compliant System BIOS along with UEFI System Utilities and Embedded UEFI Shell pre boot environments HP ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the HP RESTful API a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server A REST client uses HTTPS operations to configure supported server settings such as UEFI BIOS settings For more information about the HP RESTful API and the HP RESTful Interface Tool see the HP website http www hp com support restfulinterface docs Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access System Utilities 2 Select the System Configuration gt BIOS Platform Configuration RBSU gt Advanced Options gt Advanced System ROM Options gt Serial Number and then press the Enter key 3 Enter the serial number and press the Enter key The following message appears The serial number should only be modified by qualified service personnel This value should
47. HP ProLiant 0160 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 786245 001 December 2014 Edition 1 Copyright 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft Windows and Windows Server are U S registered trademarks of the Microsoft group of companies microSD is a trademark or a registered trademark of SD 3C in the United States other countries or both Red Hat is a registered trademark of Red Hat Inc in the United States and other countries VMware is a registered trademark or trademark of VMware Inc in the United States and or other jurisdictions Contents gt cra eae NE nl 7 Front panel components suisses 7 Front panel LEDs and icr eod tt rre are ete e
48. HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Pro
49. UEFI System Utilities settings Run the Erase Utility if you must erase the system for the following reasons Software and configuration utilities 86 e You want to install a new operating system on server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase For more information about the Erase Utility see the HP Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support Proliant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and t
50. a as pecas de reparo feito pelo cliente a HP paga todas as despesas de transporte de devolu o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informac es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite site da HP http www hp com go selfrepair 032 AR O SERIE SSF SURES HEART 57 01 115 5 U 59 EORI SR 5 1 1 ASTU 7 35 amp HIZO Bin 2 9 ET 2 5 21 FRE SRI DUT EIER TUIS SRBRESKUAFBMSE ER AR NET 5 2 7 COMMENARY LILIVAPTHCS LEZ DUT 4 Lt EITOSIBISReqTUSEEU E ATEROD lt CLERK i 63271 71850 51 815 HE TIE HPIERRERSTE E JS IL 0471215 Ssk DmA 2A5Y UuV2U T Rh BRAT AEGIS CRAMR RSRAIE lt KIICHALEF Ek WRITE o Cl MBAS lt 5 51239 5 8706586055049 T amp SIS ELTONI FRLET KRAO E HIRR 12 ARR
51. ailable at USB 3 0 speeds in the pre boot environment Standard USB support USB support from within the operating system is provided by the OS through the appropriate USB device drivers Support for USB 3 0 varies by operating system For maximum compatibility of USB 3 0 devices with all operating systems HP provides a configuration setting for USB 3 0 Mode Auto is the default setting This setting impacts USB 3 0 devices when connected to USB 3 0 ports in the following manner Software and configuration utilities 91 e Auto default If configured in Auto Mode USB 3 0 capable devices operate at USB 2 0 speeds in the pre boot environment and during boot When a USB 3 0 capable OS USB driver loads USB 3 0 devices transition to USB 3 0 speeds This mode provides compatibility with operating systems that do not support USB 3 0 while still allowing USB 3 0 devices to operate at USB 3 0 speeds with state of the art operating systems e Enabled If Enabled USB 3 0 capable devices operate at USB 3 0 speeds at all times including the pre boot environment when in UEFI Boot Mode This mode should not be used with operating systems that do not support USB 3 0 If operating in Legacy Boot BIOS Mode the USB 3 0 ports cannot function in the pre boot environment and are not bootable e Disabled If configured for Disabled USB 3 0 capable devices function at USB 2 0 speeds at all times The pre OS behavior of the USB ports is configurable in Syst
52. always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the F10 key to confirm exiting System Utilities The server automatically reboots Software and configuration utilities 90 Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP Smart Array controllers Starting with HP ProLiant 8 servers HP SSA replaces ACU with an enhanced GUI and additional configuration features HP SSA exists in three interface formats the HP SSA GUI the HP SSA CLI and HP SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HP SSA features include the following e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimal configuration for an unconfigured system e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab e For supported controllers provides access to additional features For more information about HP SSA see the HP website htt
53. and Install button 9 f To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software Remote deployment installation To deploy an operating system remotely use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 92 For more information on using these installation methods see the HP website http www hp com go ilo Powering and selecting boot options in Boot Mode On servers operating UEFI Boot Mode the boot controller and boot order are set automatically 1 Press the Power On Standby button 2 During the initial boot To modify the server configuration ROM default settings press the F9 key in the HP ProLiant POST screen to enter the System Utilities screen By default the System Utilities menus are in the English language o If you do not need to modify the server configuration and are ready to install the system software press the 10 key to access Intelligent Provisioning For more information on automatic configuration see the UEFI documenta
54. and information to assist with interpreting and resolving error messages on Proliant servers and server blades To view the guide select a language English http www hp com support Gen9 EMG en French http www hp com support Gen9_EMG fr Spanish http www hp com support Gen9 EMG es German http www hp com support Gen9 de Japanese http www hp com support Gen9 ja Simplified Chinese http www hp com support Gen9 zh Troubleshooting 97 System battery replacement the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 2 Power down the server page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the follow
55. applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for typical server operations however you can modify configuration settings as needed The system prompts you for access to the System Utilities each time the system is powered up Flexible boot control This feature enables you to do the following e Add Boot Options o Browse all 16 and FAT32 file systems o Select an X64 application with an EFI extension to add as a new UEFI boot option such as an OS boot loader or other UEFI application Software and configuration utilities 88 new boot option is appended to the boot order list When you select file you are prompted to enter the boot option description which is then displayed in the Boot menu as well as any optional data to be passed to an EFI application Boot to System Utilities Toward the end of the boot process the boot options screen appears This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can access the System Utilities by pressing the F9 key e Choose between supported modes Legacy BIOS Boot Mode Boot Mode 27 IMPORTANT Ifthe default boot mode settings are different than the user defined settings the system may not boot the OS installation if the defaults are restored To a
56. aster reduce unplanned outages and free your staff for more important tasks For more information see the HP website http www hp com services support Tap into our knowledge expertise innovation and world class services to achieve better results Access and apply technology in new ways to optimize your operations and you ll be positioned for success Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Software and configuration utilities 96 Troubleshooting Troubleshooting resources The HP ProLiant Gen9 Troubleshooting Guide Volume Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support Gen9_TSG_en French http www hp com support Gen9 TSG fr Spanish http www hp com support Gen9 TSG German http www hp com support Gen9 TSG de Japanese http www hp com support Gen9 TSG ja Simplified Chinese http www hp com support Gen9 TSG zh cn The HP ProLiant Gen Troubleshooting Guide Volume Error Messages provides a list of error messages
57. ating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy The Active Health System in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which can be downloaded from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP For more information see the following documents e HP iLO User Guide on the HP website http www hp com go ilo docs Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs HP RESTful API support for HP iLO HP iLO 4 firmware version 2 00 and later includes the HP RESTful API The HP RESTful API is a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server via iLO A REST client sends HTTPS operations to the iLO web server to GET and PATCH JSON formatted data and to configure supported iLO and server settings such as the BIOS settings HP iLO 4 supports the HP RESTful API with HP ProLiant Gen8 and later servers For more information abo
58. cement 99 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian e Russia A O 125171 16A crp 3 7 495 797 35 00 7 495 287 89 05 e Belarus NOOO ben 220030 36 1 722 723 375 17 392 28 18 375 17 392 2821 e Kazakhstan TOO 050040 28B 1 7 727 355 35 50 7 727 355 35 51 Local representative information Kazakh K 28 7 727 355 35 50 7 727 355 35 51 Manufacturing date The ma
59. ces Devices in this context refer to the HP Smart Array Controller or NVDIMM associated with the cache module The battery pack might have a low charge when installed If the battery does have low charge a POST error message appears when the server is powered up indicating that the battery pack is temporarily disabled No action is necessary The internal circuitry automatically recharges the batteries and enables the battery pack When the system is powered on this process might take approximately 2 hours If a system power failure occurs a fully charged battery pack provides power for up to 150 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the storage drives A CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data A CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the battery pack while an array capacity expansion RAID level mig
60. dukte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 107 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Au
61. e the HP Version Control Agent User Guide and the HP Version Control Repository Manager User Guide on the HP website http www hp com go enterprise docs 1 Select HP Insight Management from the available options in Products and Solutions 2 Select HP Version Control from the available options in HP Insight Management 3 Download the latest document Software and configuration utilities 95 HP operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure Utilize our consulting expertise in the areas of private or hybrid cloud computing big data and mobility requirements improving data center infrastructure and better use of today s server storage and networking technology For more information see the HP website hitp www hp com services consulting Our support portfolio covers services for HP server storage and networking hardware and software plus the leading industry standard operating systems Let us work proactively with you to prevent problems Our flexible choices of hardware and software support coverage windows and response times help resolve problems f
62. e 80 cabling redundant power supply 79 cache module installation 42 Care Pack 25 85 96 105 cautions 102 central connect 85 change control and proactive notification 96 clearing NVRAM 12 CMOS 12 components front panel 7 components rear panel 9 components system board 11 configuration of system 82 contacting 105 crash dump analysis 13 customer asset tag 7 customer self repair CSR 105 D default settings 53 diagnosing problems 97 diagnostic tools 82 86 91 dimensions and weight 103 DIMM identification 52 DIMM installation guidelines 51 52 DIMM slot locations 12 DIMMs installing 54 DIMMs single dual and quad rank 51 direct connect 85 documentation feedback 118 drive cabling 40 75 drive LEDs 13 drivers 94 drives installation guidelines 37 drives installing 37 electrical grounding requirements 27 electrostatic discharge 102 embedded UEFI diagnostics 90 embedded UFFI shell 90 enabling the Trusted Platform Module 74 environmental requirements 25 environmental specifications 103 Erase Utility 82 86 error messages 97 EuroAsian Economic Commission 100 expansion board options 66 extending server from rack 16 external USB functionality 92 F fan connectors 11 fan module location 15 Index 119 fan modules installation 48 fan population guidelines 47 FBWC cabling 75 77 FBWC module 42 firmware 92 95 flexible boot control 88 Foundation Care Services 96 front cabling 8
63. e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux VMware operating systems For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs For more information about Intelligent Provisioning software see the HP website http www hp com go intelligentprovisioning For Intelligent Provisioning recovery media downloads see the Resources tab on the HP website http www hp com go ilo For consolidated drive and firmware update packages see the HP Smart Update Server Firmware and Driver Updates page on the HP website http www hp com go SmartUpdate HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning page 85 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system o
64. e based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer isolates the electrical loading of the DRAM from the system to allow for faster operation This allows higher memory operating speed compared to quad rank RDIMMs Hardware options installation 51 DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and nacre 8GB 1Rx4 DDR4 2133P R Rank 1R Single rank 2R Dual rank AR Quad rank Data width x4 4 bit x8 8 bit e ui 5 Maximum memory 21
65. e product QuickSpecs on the HP website http www hp com go qs Use these instructions to install and enable a TPM on a supported server This procedure includes three sections Hardware options installation 71 Installing the Trusted Platform Module board Retaining the recovery key password on page 74 Enabling the Trusted Platform Module on page 74 Enabling the TPM requires accessing BIOS Platform Configuration RBSU in HP UEFI System Utilities on page 88 TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com A CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM securi
66. ede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 108 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de envio y devoluci n de componentes y la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go 5selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service
67. el of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go selfrepair Reparo feito pelo cliente Os produtos da s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que reparo pode ser efetuado pelo uso de uma peca CSR a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas cobradas as
68. em Utilities so that the user can change the default operation of the USB ports For more information see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs External USB functionality HP provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through USB options in UEFI System Utilities Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When yov flash the system ROM the flashing mechanism writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Access to HP Support Materials Access to some updates for HP Proliant Servers may require product entitlement when accessed throu
69. em configurations see the HP Power Advisor website http www hp com go hppoweradvisor Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Server warnings and cautions Setup 27 WARNING This server is very heavy To reduce the risk of personal injury o
70. ent is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility A CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you might need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server power load between available AC supply branch circuits Do not allow the overall system AC current load to exceed 80 of the branch circuit AC current rating not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server For more information on the hot plug power supply and calculators to determine server power consumption in various syst
71. epair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 105 providers service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help
72. equence Solid amber System in standby Off No power presentf When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Power fault LEDs on page 8 If the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected Power fault LEDs The following table provides a list of power fault LEDs and the subsystems that are affected Not all power faults are used by all servers controller Smart SAS controller Power backplane or storage backplane 8 flashes Power supply 9 flashes Component identification 8 Rear panel components Description 1 1903 PCle3 x8 8 4 1 2 Slot 2 PCle3 x8 8 4 1 5 Power supply blank bay 2 of optional redundant power supply module 6 Hot plug power supply bay 1 of optional redundant power supply module NIC connector 2 NIC connector 1 iLO connector Video connector 10 USB 3 0 connectors Component identification 9 em UID LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress 4 Hz cycle per sec iLO manual reboot sequence initiated 8 Hz cycle per sec iLO manual reboot
73. erver in this manner results in improper airflow and improper cooling that can lead to thermal damage Rack warnings WARNING reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 Ib can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides WARNING reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is extended Setup 28 WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building
74. ews ii Slide the server out of the server Atter performing the installation or maintenance procedure slide the server back into the server and then press the server firmly into the server to secure it in place Remove the server from the rack WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails To remove the server from an HP Telco or a third party server 1 um de p Power down the server on page 16 Extend the server on the rack rails until the server rail release latches engage Disconnect all peripheral cables from the server Disconnect each power cord from the server Remove the server from the rack For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system Place the server on a sturdy level surface
75. fpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung avf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico o los proveedores o socios de servicio de HP identifica que
76. ge 16 Operations 24 Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support 6 Callto Repair 4 24x7 Same Day 4 Hour Same Business Day Software support o Microsoft o Linux o Proliant Essentials HP SIM and RDP o VMware e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack Setup 25
77. ge 17 Remove the access panel on page 18 Remove the second processor blank Retain the blank for future use replacing the system board Hardware options installation CAUTION The pins on the processor socket are very fragile Any damage to them may require 56 6 each of the processor locking levers in the order indicated the following illustration and then open the processor retaining bracket 7 Remove the clear processor socket cover Retain the processor socket cover for future use A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts Hardware options installation 57 8 Install the processor Verify that the processor is fully seated the processor retaining bracket visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED 9 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket A CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket A CAUTION Close and hold down the processor
78. gh the HP Support Center support portal HP recommends that you have an HP Passport set up with relevant entitlements For more information see the HP website http h20564 www2 hp com portal site hpsc public kb docDisplay docld2c03859703 Software and configuration utilities 92 Updating firmware System ROM Multiple methods exist to update the firmware or System ROM HP Service Pack for ProLiant on page 87 FWUPDATE utility on page 93 FWUpdate command from within the Embedded shell on page 93 Firmware Update application in System Utilities on page 94 Online Flash components on page 94 Product entitlement is required to perform updates For more information see Access to HP Support Materials on page 92 FWUPDATE utility The FWUPDATE utility enables you to upgrade the system firmware BIOS To use the utility to upgrade the firmware 1 Download the FWUPDATE flash component the website http www hp com go hpsc Save the FWUPDATE flash components to a USB key Set the boot order so the USB key will boot first using one of the following options Configure the boot order so the USB key is the first bootable device o Press F11 Boot Menu when prompted during system boot to access the One Time Boot Menu This menu allows you to select the boot device for a specific boot and does not modify the boot order configuration settings Insert the USB key into an available USB port Boot
79. h boot loaders that have an appropriate digital signature can execute during the boot process Only operating systems that support Secure Boot and have an boot loader signed with one of the authorized keys can boot when Secure Boot is enabled For more information about supported operating systems see the HP UEFI System Utilities and Shell Release Notes on the HP website http www hp com go ProLiantUEFI docs A physically present user can customize the certificates embedded in the UEFI BIOS by adding removing their own certificates Software and configuration utilities 89 Embedded shell The system BIOS in all HP Proliant Gen9 servers includes an Embedded UEFI Shell in the ROM The UEFI Shell environment provides an a command line prompt and a set of CLls that allow scripting file manipulation and system information These features enhance the capabilities of the System Utilities For more information see the following documents e HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs e UEFI Shell Specification on the UEFI website http www uefi org specifications Embedded Diagnostics option The system BIOS in all HP ProLiant Gen servers includes an Embedded Diagnostics option in the ROM The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware including processors memory drives and other server components
80. h power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on page 17 Remove the access panel on page 18 Disconnect all cables connected to existing expansion boards Remove the secondary PCI riser cage or PCI blank Remove any expansion boards installed in the primary riser cage 8 Remove the riser cage Operations 21 Primary riser cage EA Retain the cage and screws for future use Install the PCI riser cage A CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the riser cage To install the component Operations 22 1 Align the PCI riser board with the corresponding connectors on the system board and then press down the PCI riser cage AT 2 NE gt Retain the blank and screws for future use 3 Align the PCI riser board with the corresponding connectors on the system board and then press down the PCI riser cage Operations 23 4 Tighten the two screws to secure the cage 5 Install the access panel on page 19 6 Doone of the following Slide the server into the rack o Install the server into the rack 7 Power up the server pa
81. hen sliding the server into and from the rack secure the power cord through the strain relief clip a is positioned too near the power cord that it blocks the power cord plug connection slide the clip backward b Connect the power cord to the server c Press the top part of the clip and then pull the clip open Setup 30 9 Position the power cord inside the clip and then close the clip For a server using a hot plug power supply 4 To prevent accidental power cord disconnection when sliding the server in and out of the server secure the power cord in the hook and loop strap attached to the power input module handle a Unwrap the hook and loop strap from the power input module handle A CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing Setup 31 b Bend the plug end of the power cord the position shown the following image c Secure the power cord in the hook and loop strap as shown in the following image 5 Employ best practices to route and manage the power cords and other cables in the server rear panel 27 IMPORTANT When using cable management arm components be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack 6 Use the hook and loop strap included i
82. ication UID 7 legacy USB support 91 M maintenance guidelines 92 mechanical specifications 103 memory configurations 53 memory dump 13 memory options 50 memory subsystem architecture 51 memory Advanced 53 memory configuration requirements 52 memory configuring 53 memory maximum supported 52 memory online spare 53 microSD card slot 11 Mini SAS cabling 75 N NIC connectors 9 NMI functionality 13 NMI header 13 non hot plug drives installing 37 non hot plug power supply cabling 79 notification actions 96 O online spare memory 53 54 online spare population guidelines 53 54 operating environment recommended 25 Index 120 operating system crash 13 91 operating system installation 34 96 operating systems supported 86 95 96 optical drive 7 optical drive cabling 80 82 optimum environment 25 options installation 25 29 36 riser board slot definitions 10 PCI riser cage installing 22 PCI riser cage removing 21 power calculator 27 104 power distribution unit PDU 27 power fault 8 Power On button 7 power requirements 27 power supply cabling 79 power supply LEDs 8 power supply specifications 104 powering down 16 powering up 16 poweron password 12 proactive notification 96 problem diagnosis 97 processor 55 processor blank 55 Product ID 90 QR code label 88 QuickSpecs 40 42 52 82 R rack ears 29 rack installation 25 rack rail hook and loop strap
83. ickSpecs on the HP website http www hp com go qs Mini SAS cable options To connect the cable option 1 2 m 12 Power down the server on page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the secondary PCI riser cage Remove the PCI riser cage on page 21 Remove the baffle from the controller board Remove the existing full height bracket on the controller board and install the low profile bracket that ships with the option Disconnect the existing Mini SAS cables from the system board and the drive backplane If you intend to use a cache module and HP Smart Storage Battery install these options now Controller options on page 42 Install the storage controller Controller options on page 42 Expansion board options on page 66 H240 and P440 cards can only be installed in slot 1 of the primary PCI riser cage Connect the common end of the Mini SAS cable to the controller option Install the secondary PCI riser cage Route the Mini SAS cables through the clip and connect the connectors to the drive backplane Hardware options installation 40 H240 Host Bus Adapter to the 4 LFF drive backplane P440 Smar
84. ilable action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following e Usethe iLO Virtual NMI feature Short the NMI header For more information see the HP website http www hp com support NMI Drive numbering Hot plug drive LED definitions Identify an HP SmartDrive by its carrier shown in the following illustration Component identification 13 When drive is configured part of an array and connected to powered up controller the drive LEDs indicate the condition of the drive Definition Solid blue The drive is being identified by a host application es Flashing blue The drive carrier firmware is being updated or requires an update en e drive No drive activity 000000000 E M not remove ES white Do not remove LLL drive Removing the drive causes one or more of the logical drives to fail the drive does not cause a logical drive to fail E les aie LM drive is a member of one or more logical drives te green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of o
85. ing o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the secondary PCI riser cage Remove the PCI riser cage page 21 If installed remove any expansion board Expansion board options on page 66 installed in slot 1 Locate the battery on the system board Remove the battery Use a small flat bladed nonconductive tool to carefully remove the battery from the socket N WARNING Do not exert too much force to remove the system battery The battery could pop out of the socket or the tool could slip and damage the socket or the system board System battery replacement 98 27 IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery use BIOS Platform Configuration RBSU in the UEFI System Utilities UEFI System Utilities on page 88 to reconfigure the system To replace the component 1 Insert the battery with the side facing up underneath the outer lip of the socket and then press the battery down to secure it in place Install the access panel on page 19 Do one of the following Slide the server into the rack o Install the server into the rack 4 Power up the server on page 16 For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System battery repla
86. ir DDR3 double data rate 3 DDR4 double data rate 4 Acronyms and abbreviations 113 DIMMs per channel FAT file allocation table FBWC flash backed write cache HBA host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ISO International Organization for Standardization JSON JavaScript Object Notation LFF large form factor LOM LAN on Motherboard Acronyms and abbreviations 114 LRDIMM load reduced dual in line memory module NMI nonmaskable interrupt NVRAM nonvolatile memory OA Onboard Administrator ODD Optical Disk Drive PCle Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test PSU power supply unit RDIMM registered dual in line memory module RDP Rapid Deployment Pack REST representational state transfer RoHS Restriction of Hazardous Substances RPS redundant power supply Acronyms and abbreviations 115 5 5 serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SIM Systems Insight Manager SPP HP Service Pack for ProLiant SSD solid state drive STD standard DIMM voltage TMRA recommended ambient operating temperature TPM Trusted Platform
87. lation guidelines For Advanced ECC mode configurations observe the following guidelines Observe the general DIMM slot population guidelines DIMMs may be installed individually Online spare population guidelines For Online Spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration Each populated channel must have a spare rank A single dual rank DIMM is not a valid configuration Installing a DIMM 1 2 Power down the server page 1 6 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on page 17 Remove the access panel on page 18 Open the DIMM slot latches Hardware options installation 54 6 Install the DIMM Install the access panel on page 19 Do one of the following o o Slide the server into the rack Install the server into the rack 9 Power up the server on page 16 After installing the DIMMs to configure memory protection mode use RBSU Processor option The server supports single processor and dual processor operations For more information about product features specifications options configurations
88. ld on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank General DIMM slot population guidelines Observe the following guidelines for all AMP modes e Install DIMMs only if the corresponding processor is installed not mix LRDIMMs and RDIMMs e White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Ch 4 0 e When only one processor is installed install DIMMs in sequential alphabetic order A B C D e When two processors are installed install the DIMMs in sequential alphabetical order balanced between the two processors 1 P2 A 1 P2 B P1 C P2 C and so forth Hardware options installation 53 When single rank dual rank and quad rank DIMMs are populated for two DIMMs per channel always populate the higher number rank DIMM first starting from the farthest slot For example first quad rank DIMM then dual rank DIMM and then lastly single rank DIMM DIMMs should be populated starting farthest from the processor on each channel For more information about server memory see the HP website hitp www hp com go memory The DIMM speeds supported in this server are listed in the following table per channel Populated slots Speeds supported MT s Single dual or quad rank 2133 Advanced ECC popu
89. led SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed Embedded remote support software is available on HP ProLiant Gen8 and later servers with iLO 4 regardless of the operating system software and without installing OS agents on the server Software and configuration utilities 82 Using 4 you do the following e Access a high performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server e Use the shared Integrated Remote Console to collaborate with up to four server administrators Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Implement true Agentless Management with SNMP alerts from HP iLO regardless of the state of the host server Download the Active Health System log e Register for HP Insight Remote Support e Use iLO Federation to manage multiple servers from one system running iLO web interface e Use Virtual Power and Virtual Media from the GUI the or the iLO scripting toolkit for many tasks including the automation of deployment and provisioning e Control iLO by using a remote management tool For more information about iLO 4 features see the iLO 4 documentation on the HP website http www hp com go ilo docs The HP iLO 4 hardwa
90. les and screws c Disconnect all power supply cables from the system board and drive cage Remove the existing power supply 8 Remove all other components specifically associated with the removed power supply Install the RPS backplane a Install the RPS backplane into the server b Connect the RPS backplane cables to the system board For information on cable routing see HP Power supply cabling on page 79 Install a hot plug power input module into the power supply bay 1 For more information on power supply bay locations see Rear panel components on page 9 If you intend to enable power redundancy in the server install a second power input module into power supply bay 2 Hardware options installation 70 Remove the power supply blank b 11 Reconnect all server cables that were disconnected to access the removed power supply 12 Reinstall all server components that were removed to access the removed power supply A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 13 Install the access panel on page 19 14 Do one of the following o Slide the server into the rack o Install the server into the rack 15 Power up the server on page 16 HP Trusted Platform Module option For more information about product features specifications options configurations and compatibility see th
91. llation 37 5 Remove the two metal brackets from the drive carrier 6 Install the drive in the carrier 7 Install the drive Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank If removed install the security bezel Connect each power cord to the server 10 Connect each power cord to the power source 11 Power up the server on page 16 To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Hardware options installation 38 Installing a hot plug drive A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Remove the drive blank 2 Prepare the drive 3 Install the drive Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 13 To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Hardware options installation 39 Drive cable options Use these drive cable options to install an HP Host Bus Adapter or an HP Smart Array Controller board option For more information about product features specifications options configurations and compatibility see the product Qu
92. lot 1 Drive power cable Mini SAS cable FBWC cabling FBWC solution is a separately purchased option This server only supports FBWC module installation when an HP Smart Array P Series controller is installed Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section FBWC module slot 1 cabling Cabling 77 e module slot 2 cabling Cabling 78 HP Smart Storage battery cabling HP Power supply cabling e 550 W non hot plug power supply cabling em Description 16 pin power supply sideband signal cable 24 pin power supply cable Cabling 79 e HP 900 W hotplug power supply cabling 97 Description 16 pin power supply sideband signal cable 24 pin power supply cable 3 Reserved Optical drive cabling F9 756 fom Bescon Optical drive cable Drive power cable Cabling 80 Front cabling Front cable USB 2 0 connector cable Ambient temperature sensor cable Cabling 81 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility Server mode HP iLO on page 82 Online and Offline Active Health System
93. mber of DIMMs installed and whether LRDIMMs or RDIMMs are installed the memory clock speed might be reduced to 1600 MT s Supported DIMM specifications Type uk Jo md uw 2133 MT s 2133 MT s EC E ud 16 2133 MT s STD Jul 2133 Wi LRDIMM Quad 32 GB 2133 MT s STD Populated DIMM speed MT s Romm Dol 2138 M s Del 2135 MIA Romm ous 2135 MIA HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Hardware options installation 50 Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports one DIMM slot For the location of the slot numbers see DIMM slot locations on page 12 DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements ar
94. n the server shipping carton to secure the power cords and the other rear panel cables to the rack rail For detailed instructions see Installing the rack rail hook and loop strap on page 33 7 Connect the power cord to the power source Setup 32 N WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the rack rail hook and loop strap The rack rail hook and loop strap can be installed on either the left or right rack rail HP recommends installing it on the left rack rail for better cable management To install the rack rail hook and loop strap 1 Install the server into the rack 2 Install the rack rail hook and loop strap a Hold the rear panel cables against the rack rail and then wrap the strap around the rack rail A CAUTION To prevent thermal or mechanical obstruction on full length servers installed in the rack the extra length and buckle part of the strap must be facing the outside of the rack
95. ne or more logical drives and predicts amber green the drive will fail Flashing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed The drive is not configured RAID controller Component identification 14 Fan locations Component identification 15 Operations Power up the server 1 Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs WARNING To reduce the risk of personal injury electric shock or damage to the equipment disconnect the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until the power cord is disconnected We IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters
96. nformation available before you call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 7 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http www hp com go OAlog Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro ag sama houston hp com services cache 10950 0 0 225 121 html Customer Self R
97. nufacturing date is defined by the serial number HP serial number format for this product CCSYWWZZZZ Regulatory information 100 Valid date formats include the following e YWW where v indicates the year counting from within each new decade with 2000 as the starting point For example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by 0 2011 by 1 2012 by 2 2013 by 3 and so forth where YY indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration T rkiye Cumhuriyeti EEE Y netmeligine Uygundur Ukraine RoHS material content declaration 3 2008 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networking Products http www hp com support Networking Warranties Regulat
98. o ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 106 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP un centro di servizi di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti
99. o download the Scripting Toolkit see the HP website http www hp com go ProLiant STK HP Service Pack for ProLiant SPP is a comprehensive systems software drivers and firmware solution delivered as a single package with major server releases This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see one of the following pages on the HP website e Service Pack for ProLiant download page http www hp com go spp e Smart Update Server Firmware and Driver Updates page http www hp com go SmartUpdate HP Smart Update Manager HP SUM is a product used to install and update firmware drivers and systems software on HP ProLiant servers HP SUM provides a GUI and a command line scriptable interface for deployment of systems software for single or one to many HP ProLiant servers and network based targets such as iLOs OAs and VC Ethernet and Fibre Channel modules For more information about HP SUM see the product page on the HP website http www hp com go hpsum To download HP SUM see the HP website http www h
100. ocs HP Insight Online HP Insight Online is a capability of the HP Support Center portal Combined with HP Insight Remote Support central connect or HP Insight Online direct connect it automatically aggregates device health asset and support information with contract and warranty information and then it in a single personalized dashboard that is viewable from anywhere at any time The dashboard organizes your and service data to help you understand and respond to that information more quickly With specific authorization from you an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online For more information about using HP Insight Online see the HP Insight Online User s Guide on the HP website http www hp com go insightremotesupport docs Intelligent Provisioning Intelligent Provisioning is a single server deployment tool embedded in HP ProLiant Gen8 and later servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations Software and configuration utilities 85 e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf and HP branded versions of operating system software and integrating optimized HP ProLiant server support software e Intelligent Provisioning provides maintenance related tasks using the Perform Maintenance window
101. ory information 101 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field
102. otplug drives han denied 29 Drive cable options sce rere redet 40 Mini SAS Cable options 4 e 40 gt 42 Installing a storage controller and FBWC module 42 Installing the battery os oe ener eee TT TT OTT 44 Oplicaldrive IG TO T mmm 45 Redundant c reitera deer a eror dee Dee en ie nee dec Yee des Ese senes 47 bon population cde natale Mie 47 Installing a hot swap MEME ERR 48 Memory 50 Sman Menot d M 50 Memory subsystem architecture issues 51 Singles dual and quad rank 51 DIMM Tee AEH ane te ten 52 GARE o 52 General DIMM slot population guidelines on Mate 53 54 Processor 55 FlexibleLOM E ERE 61 wb Foll height riser Obama naar nan oi in 64 Expansion board nee nee 66 Redundant power supply option usines 69 HP Trusted Platform Module option sise 71 Installing the Trusted Platform Module 72 Retaining the recovery koy password NP ME IE 74 Enabling the Trusted Platform MOOUIB sire 74 Re
103. p www hp com go hpssa Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang You can disable ASR from the System Management Homepage or through UEFI System Utilities USB support HP servers support both USB 2 0 ports and USB 3 0 ports Both types of ports support installing all types of USB devices USB 1 0 USB 2 0 and USB 3 0 but may run at lower speeds in specific situations e USB 3 0 capable devices operate at USB 2 0 speeds when installed in a USB 2 0 port e When the server is configured for UEFI Boot Mode HP provides legacy USB support in the pre boot environment prior to the operating system loading for USB 1 0 USB 2 0 and USB 3 0 speeds e When the server is configured for Legacy BIOS Boot Mode HP provides legacy USB support in the pre boot environment prior to the operating system loading for USB 1 0 and USB 2 0 speeds While USB 3 0 ports can be used with all devices in Legacy BIOS Boot Mode they are not av
104. p com go hpsum download To access the HP Smart Update Manager User Guide see the HP SUM Information Library http www hp com go hpsum documentation Software and configuration utilities 87 System Utilities The System Utilities is embedded in the system ROM The UEFI System Utilities enable you to perform a wide range of configuration activities including e Configuring system devices and installed options Enabling and disabling system features Displaying system information e Selecting the primary boot controller e Configuring memory options e Selecting a language e Launching other pre boot environments such as the Embedded UFFI Shell and Intelligent Provisioning For more information on the HP UEFI System Utilities see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Scan the QR code located at the bottom of the screen to access mobile ready online help for the UEFI System Utilities and Shell For on screen help press F1 Using HP UEFI System Utilities To use the System Utilities use the following keys ey Access System Utilities F9 during server POST Navigate menus Up and Down arrows Seed tom Access Help for a highlighted configuration FI option Scan the QR code on the screen to access online help for the UEFI System Utilities and Shell Default configuration settings are
105. peration For more information or to download the utility see the HP website http www hp com servers diags Insight Diagnostics Online Edition is also available in the SPP HP Service Pack for ProLiant on page 87 HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 86 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website hitp www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP Service Pack for ProLiant page 87 Erase Utility A CAUTION Perform a backup before running the Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Before using this utility see the instructions in the HP Intelligent Provisioning User Guide Use the Erase Utility to erase drives and Active Health System logs and to reset
106. provide proper fronHo back airflow and cooling AN CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment Front and rear doors If the 420 rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F A CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Setup 26 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipm
107. r damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC DC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the s
108. r product name in the Find an HP product field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates use one of the following sources Download the SPP HP Service Pack for ProLiant page 87 from the HP Service Pack for ProLiant download page http www hp com go spp Download individual drivers firmware or other systems software components from the server product page in the HP Support Center http www hp com go hpsc Operating System Version Support For information about specific versions of a supported operating system refer to the operating system support matrix http www hp com go supportos Version control The VCRM and are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guid
109. ration or stripe size migration is in progress A CAUTION After the server is powered down wait for 30 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED flashes after 30 seconds do not remove the cable from the cache module The cache module is backing up data Data will be lost if the cable is detached when the amber LED is still flashing Installing a storage controller and FBWC module Install H240 and P440 cards in slot 1 of the primary PCI riser cage For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Wa IMPORTANT additional installation and configuration information see the documentation that ships with the option Hardware options installation 42 To install the component 1 2 Power down the server 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the secondary PCI riser cage Remove the PCI riser cage page 21 AN CAUTION When connecting or disconnecting the cache module cable the connectors on the cache module and cable are susceptible to damage Avoid excessive
110. re and firmware features and functionality such as NAND size and embedded user partition vary depending on the server model For a complete list of supported features and functionality see the HP iLO 4 QuickSpecs on the HP website http h18000 www1 hp com products quickspecs 14276_div 14276_div pdf Active Health System HP Active Health System provides the following features Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS Software and configuration utilities 83 HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the oper
111. rvice vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les c
112. servers 96 HP Technology Service em 96 Change control and CERRO FRU tee bap x pne du iawn 96 Troubleshooting resources MT TE H emcE 97 98 ie 100 Safety and regulatory Rotor iV IR p none 100 Belarus Kazakhstan Russia marking dM MH PEE 100 Turkey RoHS material content declaration ss 101 Ukraine RoHS material content declaration us ea o PERRA KE tr SERE 101 Warranty information 44 101 Electrostatic net 102 Preventing electrostatic discharge 102 Grounding methods to prevent electrostatic discharge 102 TR S as TERR 103 Environmental specifications usines 103 Mechanical specifications 103 Power supply specifications ee emt c E HR SES 104 Hot plug power supply ekileulafia Hs 104 Suppor aid eher IEDUIGNE nisiut E UM EUM PUEDE 105 IP eee NNI MCI IM ects 105 HP contact UPS EIEIO ossia e fts eee 105
113. sor non redundant One processor Fan Fan Fan redundant Two processors Fan Fan Blank non redundant Two processors Fan Fan redundant In the redundant fan mode fone fan rotor fails the system continues to operate without redundancy This condition is indicated by a flashing amber Health LED If two fan rotors fail the system shuts down minimum fan requirement to make this server bootable is three fans for a single processor and four fans for a dual processor configuration Installing a hotswap fan module WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 2 Power down the server page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 Remove the access panel on page 18 Remove the air baffle on page 19 To determine which fan blanks need to be removed to install the additional fans see Fan population guidelines on page 47 Hardware options installation 48 7 Remove the fan blank 8 Install the fan A CAUTION fan does not have a fan guard Special attention is needed when removing installing the fan to prevent finger
114. stallation 68 8 Align the riser board with the corresponding connector on the system board and then press down the riser cage Tighten the two screws to secure the cage 27 IMPORTANT The server does not power up if the PCI riser cage is not seated properly 10 Install the access panel page 19 11 Install the server into the rack 12 Power up the server page 16 Redundant power supply option Install the RPS backplane option to improve power efficiency and enable power redundancy Power redundancy requires the installation of two power input modules This module is not part of the RPS backplane option kit When this RPS backplane and a single power input module are installed in the server you can install or remove a second power input module without powering down the server To install the component 1 2 Power down the server page 1 6 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 Remove the server from the rack on page 17 Remove the access panel on page 18 Prepare the server for removal of the existing power supply a Remove all server components that block access to the power supply cables and screws Hardware options installation 69 6 b Disconnect all server cables that block access to the power supply cab
115. system maintenance switch 12 system keeping current 92 T technical support 96 105 technology services 96 Index 121 temperature requirements 26 103 TMRA recommended ambient operating temperature 26 TPM connector 11 troubleshooting resources 97 Trusted Platform Module TPM 71 74 Turkey RoHS material content declaration 101 U UEFI System Utilities 34 88 UID button 7 Ukraine RoHS material content declaration 101 uninterruptible power supply UPS 27 unit identification UID 7 updating the system ROM 92 93 94 USB connector 7 USB support 91 utilities 82 91 utilities deployment 82 87 ventilation 25 Version Control Agent 95 Version Control Repository Manager VCRM 95 video connector 9 Virtualization option 96 warnings 27 28 warranty information 101 website HP 105 weight 103 Index 122
116. t Array Controller to the 4 LFF drive backplane 14 Connect the rest of the drive cables required in this drive configuration For more information see Storage cabling on page 75 15 Install the access panel on page 19 16 Install the server into the rack 17 Power up the server on page 16 A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 18 Install the drives Drive options on page 36 Hardware options installation 41 Controller options The server ships with an embedded HP Dynamic Smart Array B140i Controller For more information about the controller and its features see the HP Dynamic Smart Array B 140i RAID Controller User Guide on the HP website http www hp com go smartstorage docs Upgrade options exist for an integrated array controller For a list of supported options see the product QuickSpecs the HP website http www hp com go qs To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs The server supports FBWC FBWC consists of a cache module and an HP Smart Storage Battery Pack The DDR cache module buffers and stores data being written by an integrated Gen9 P series Smart Array Controller This server supports the 96 W HP Smart Storage Battery Pack This battery pack can support up to 24 devi
117. tion on the HP website http www hp com go ProLiantUEFI docs Setup 34 Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http register hp com Setup 35 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Security bezel option The security bezel is only supported in servers using the quick release latch rack ears Install the security bezel and then lock it with the key provided with the kit Drive options The server supports up to four LFF hot plug or non hot plug drives The embedded storage controller supports SATA drive installation For SAS drive installation install an HP Host Bus Adapter or an HP Smart Array Controller board option Controller options on page 42 Expansion board options on page 66 Hardware options installation 36 For more information about product features specifications options configurations
118. ty rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board N WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 2 Power down the server page 16 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 16 o Remove the server from the rack on page 17 Hardware options installation 72
119. ut the HP RESTful API see the HP website http www hp com support restfulinterface docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM within HP UEFI System Utilities on page 88 From within the Embedded UFFI shell on page 90 From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application From within the iLO 4 web interface e within HP Insight Diagnostics page 86 Software and configuration utilities 84 Insight Remote Support HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications can be sent to your authorized HP Channel Partner for onsite service if configured and available in your country For more information see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers
120. void this issue use the User Defined Defaults feature UEFI System Utilities to override the factory default settings For more information see the HP System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Restoring and customizing configuration settings You can reset all configuration settings to the factory default settings or you can restore system default configuration settings which are used instead of the factory default settings You can also configure default settings as necessary and then save the configuration as the custom default configuration When the system loads the default settings it uses the custom default settings instead of the factory defaults Secure Boot configuration Secure Boot is integrated in the UEFI specification on which the HP implementation of UEFI is based Secure Boot is completely implemented in the BIOS and does not require special hardware It ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS Secure Boot validates the software identity of the following components in the boot process e UEFI drivers loaded from PCle cards e drivers loaded from mass storage devices Pre boot UEFI shell applications e OS boot loaders Once enabled only firmware components and operating systems wit
121. you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website hitp www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez a HP de remplacer ces pi ces les co ts de d placement et main d uvre du se

Hewlett Packard Enterprise ProLiant DL60 G9

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