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DELL PowerEdge R730

1. eeeeeeeeseesseseseseeeee enne nnns 200 9 Getting help eec 207 Gontactirg Dell ds eat qtti tta eet 207 Locating your systemi servicetag a rs RR RR ERREUR ERR NE eH 207 Documentation feedback 1 o eL s AMALIA UCM ADEL MEE IHR AM 207 Quick Resource locato estes d ose ied cidem re cr ae E EE d e Fe eL eres neared Ies PN TRU 207 About your system The Dell PowerEdge R730 and R730xd systems are rack servers that support up to two Intel Xeon E5 2600 v3 processors up to 24 DIMMs and 28 hard drives SSDs K NOTE The R730 and R730xd systems support only internal hot swappable hard drives Supported configurations PowerEdge R730 Systems Eight hard drive systems Sixteen hard drive systems PowerEdge R730xd Systems Twelve plus two hard drive systems Sixteen plus two hard drive systems Twenty four plus two hard drive systems Twenty six plus two hard drive systems Configurations Up to eight 3 5 inch hard drives or 2 5 inch hard drives Up to sixteen 2 5 inch hard drives Configurations Up to twelve 3 5 inch hard drives and two optional 2 5 inch back accessible hard drives Up to twelve 3 5 inch hard drives two optional 2 5 inch back accessible hard drives and four 3 5 inch hard drives in the middle hard drive tray Up to twenty four 2 5 inch hard drives and two optional 2 5 inch back accessible hard drives Up to twenty 2 5 inch hard drives up to four 2 5 inch Del
2. 2 Follow the procedure listed in After working inside your system 75 Installing the cooling fan assembly Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Ensure that the cables are correctly installed and retained by the cable retention bracket before installing the cooling fan assembly Incorrectly installed cables may get damaged Steps 1 Align the cooling fan assembly slots with the guide pins on the chassis 2 Slide the cooling fan assembly into the chassis 3 Lock the cooling fan assembly into the chassis by lowering the release levers until firmly seated Next steps Follow the procedure listed in After working inside your system System memory Your system supports DDR4 registered DIMMs RDIMMs and load reduced DIMMs LRDIMMs K NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 1333 MT s 1600 MT s 1866 MT s or 2133 MT s depending on the following factor
3. e Memory modules must be identical in size speed and technology e DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on K NOTE Advanced ECC with Mirroring is not supported Memory optimized independent channel mode This mode supports SDDC only for memory modules that use x4 device width and the mode does not impose any specific slot population requirements Memory sparing K NOTE To use memory sparing this feature must be enabled in the System Setup In this mode one rank per channel is reserved as a spare If persistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB dual rank DIMMs the available system memory is 3 4 ranks channel x 16 DIMMs x 4 GB 48 GB and not 16 DIMMs x 4 GB 64 GB K NOTE Memory sparing does not offer protection against a multi bit uncorrectable error K NOTE Both Advanced ECC Lockstep and Optimizer modes support Memory Sparing Memory mirroring Memory Mirroring offers the strongest DIMM reliability mod
4. 102 Press the tabs on the riser 1 blank and push the riser 1 blank out of the chassis w Figure 42 Removing and installing the riser 1 blank 1 slot on the chassis 2 tab 2 5 riser 1 blank Installing the riser 1 blank To install the riser 1 blank align the blank with the slot on the chassis and insert it into the chassis until it clicks into place Removing expansion card risers Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 3 If installed remove any expansion card installed on riser 2 and 3 K NOTE The expansion card riser 1 can be used only when both the processors are installed 103 Steps Holding the slots on the expansion card riser lift the riser from the riser connector on the system board K NOTE To remove expansion card risers 2 and 3 hold the edges of the expansion card riser NOTE To ensure proper system cooling the riser 1 blank must be installed in the riser 1 slot Remowve the riser 1 blank only
5. 6 Ensure that you a Use the Easy Restore feature to restore the service tag For more information see Restoring the service tag using Easy Restore 132 b Ifthe service tag is not backed up in the backup flash device enter the system service tag manually For more information see Entering the system service tag c Update the BIOS and iDRAC versions Re enable the Trusted Platform Module TPM For more information see Re enabling the TPM for TXT users Entering the system service tag using System Setup If you know the system service tag use the System Setup menu to enter the service tag Turn on the system Press F2 to enter the System Setup Click Service Tag Settings RWNE Enter the service tag NOTE You can enter the service tag only when the Service Tag field is empty Ensure that you enter the correct service tag Once the service tag is entered it cannot be updated or changed 5 Click Ok Restoring the service tag using Easy Restore Use the Easy Restore feature if you do not know the service tag of your system The Easy Restore feature allows you to restore your system s service tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically If BIOS detects a new system board and the service tag in the backup flash device BIOS prompts the user to restore the backup information 1 Turn on the s
6. A CAUTION To prevent damage to the I O cable you must release the locking tab before removing or installing the I O cable from the connector on the hard drive backplane Steps 1 Rotate the locking tab on the I O cable connector clockwise 90 degrees to release the lock For more information on the locking tab see Removing the hard drive backplane R730xd 2 Disconnect the I O cable from the backplane w Remove the screws securing the I O panel to the chassis 4 Pull out the I O panel cable through the channel on the chassis 177 Figure 97 Removing and installing the I O panel PowerEdge R730xd 1 I O panel cable 2 hard drive backplane screw 3 4 O panel 5 chassis Next steps 1 Replace the I O panel See Installing the I O panel R730xd 2 Follow the procedure listed in After working inside your system Installing the I O panel R730xd Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the T15 Torx screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came wit
7. Steps 1 Disconnect the power cable from the power source and from the power supply unit you intend to remove and remove the cables from the strap 2 Pressthe release latch and slide the power supply unit out of the chassis 123 Figure 57 Removing and installing an AC power supply unit m 1 release latch power supply unit cable connector power supply unit 4 connector 5 power supply unit handle Related video http www Dell com QRL Server PER730 PSU Quick Resource Locator Dell com QRL Server PER730 PSU Installing an AC power supply unit Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Verify that both the power supply units are the same type and have the same maximum output power K NOTE The maximum output power shown in watts is listed on the power supply label 2 If applicable remove the power supply unit blank 124 3 Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place NOTE If you unlatched the cable management arm re latch it F
8. 1 tape backup unit 2 tape backup unit slot 3 release tab Installing the tape backup unit Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Unpack and prepare the tape backup unit for installation For instructions see the documentation that accompanied the drive 2 f applicable remove the tape backup unit blank by pressing the release tab and sliding the tape backup unit blank out of the chassis 3 Slide the tape backup unit into the slot until it snaps into place 4 Connect the power and data cables to the back of the drive and the system board Next steps Follow the procedure listed in After working inside your system 166 Optical drive optional Removing the optical drive Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system K NOTE This procedure applies only to PowerEdge R730 systems A CAUTION Many repairs may only be d
9. Tab A message prompts you to re enter the setup password Re enter the setup password and click OK Press Esc to return to the System BIOS screen Press Esc again A message prompts you to save the changes K NOTE Password protection does not take effect until the system reboots Deleting or changing an existing system and or setup password Prerequisites Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked About this task To delete or change the existing System and or Setup password Steps 1 To enter System Setup press lt F2 gt immediately after a power on or restart 2 In the System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 In the System BIOS Screen select System Security and press Enter The System Security screen is displayed 4 In the System Security screen verify that Password Status is Unlocked 5 Select System Password alter or delete the existing system password and press Enter or Tab 6 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password a message prompts you to re enter the new password If you delete the System and or Setu
10. FAQ document at dell com poweredgemanuals All hard drives are connected to the system board through the hard drive backplane Hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots CAUTION Before attempting to remove or install a hard drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot swap hard drive removal and insertion CAUTION Do not turn off or reboot your system while the hard drive is being formatted Doing So can cause a hard drive failure Use only hard drives that have been tested and approved for use with the hard drive backplane When you format a hard drive allow enough time for the formatting to be completed Be aware that high capacity hard drives can take a number of hours to format Removing a 2 5 inch hard drive blank Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 Ensure that you read the
11. For example if you want to mix 4 GB and 8 GB DIMMs populate 8 GB DIMMs in the sockets with white release tabs and 4 GB DIMMs in the sockets with black release tabs e Ina dual processor configuration the memory configuration for each processor should be identical For example if you populate socket A1 for processor 1 then populate socket B1 for processor 2 and so on e Memory modules of different capacities can be mixed provided other memory population rules are followed for example 4 GB and 8 GB memory modules can be mixed Mixing of more than two DIMM capacities in a system is not supported e Populate four DIMMs per processor one DIMM per channel at a time to maximize performance Mode specific guidelines Four memory channels are allocated to each processor The allowable configurations depend on the memory mode selected 76 K NOTE You can mix x4 and x8 DRAM based DIMMs to support RAS features However all guidelines for specific RAS features must be followed x4 DRAM based DIMMs retain Single Device Data Correction SDDC in memory optimized independent channel mode x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC The following sections provide additional slot population guidelines for each mode Advanced ECC lockstep Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs This protects against single DRAM chip failures during normal operation Memory installation guidelines
12. NOTE The iDRAC Direct LED indicator does not light up for the USB mode BE gt w og Oo Figure 9 iDRAC Direct LED indicator 1 iDRAC Direct status indicator The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the management port USB XML Import Convention iDRAC Direct Condition LED indicator pattern A Green Lights green for a minimum of 2 seconds at the beginning and end of a file transfer B Flashing green Indicates file transfer or any operation tasks 21 Convention iDRAC Direct Condition LED indicator pattern C Green and turns Indicates that the file transfer is complete off D Not lit Indicates that the USB is ready to be removed or that a task is complete The table below displays iDRAC Direct activity when configuring iDRAC Direct using your laptop and cable Laptop Connect iDRAC Direct LED Condition indicator pattern Solid green fortwo Indicates that the laptop is connected seconds Flashing green on Indicates that the laptop connected is recognized for two seconds and off for two seconds Turns off Indicates that the laptop is unplugged Quick Sync indicator codes iDRAC Quick Sync EEES 2 Figure 10 Quick Sync indicator codes I Quick Sync status indicator 2 Quick Sync activation button 22 Power indicator pattern Slow blink Solid Blinks three times rapidly and then turns off Blinks continuously when the mobile devic
13. On the next reboot the system displays a message indicating the failure If redundancy is enabled at the time of SD card failure a critical alert will be logged and chassis health will degrade 4 Replace the failed SD card with a new SD card 188 5 Install the system cover 6 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 7 Enterthe System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is set to the required mode Verify that correct SD slot is set as Primary SD Card 8 Checkifthe SD card is functioning properly 9 Ifthe Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure the system will prompt you to perform a rebuild NOTE The rebuild will always be sourced from the primary SD card to the secondary SD card Perform the rebuild of the SD card as necessary Troubleshooting an optical drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Try using a different CD or DVD 2 Enter the System Setup and ensure that
14. Press the battery into the connector until it snaps into place 120 Figure 55 Installing the system battery 1 system battery 2 positive side of the battery connector Next steps 1 Install the cooling shroud Follow the procedure listed in After working inside your system While booting press lt F2 gt to enter the System Setup and ensure the battery is operating properly Enter the correct time and date in the System Setup Time and Date fields akW DN Exit the System Setup Power supply units Your system supports one of the following Two 495 W 750 W or 1100 W AC power supply modules or Two 1100 W DC power supply modules or Two 750 W mixed mode power supply modules NOTE Titanium power supply unit is nominally rated for 200 VAC to 240 VAC input only Ea K NOTE When two identical power supplies are installed power supply redundancy 1 1 with redundancy or 2 0 without redundancy is configured in system BIOS In redundant mode power is supplied to the system equally from both power supplies when Hot Spare is disabled When Hot Spare is enabled one of the PSUs will be put into standby when system utilization is low in order to maximize efficiency NOTE If two power supply units are used they must be of the same maximum output power NOTE For AC power supply units use only power supply units with the Extended Power Performance EPP label on the back Mixing power supply units from previous g
15. Press the plastic bolt until the bolt snaps into place 2 1 3 5 Figure 62 Installing the TPM 1 TPM 2 TPM connector 3 slot on the TPM connector 4 plastic bolt 5 sloton the system board Re enabling the TPM for BitLocker users Initialize the TPM For more information on initializing the TPM see http technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Re enabling the TPM for TXT users While booting your system press F2 to enter System Setup In the System Setup Main Menu click System BIOS System Security Settings In the TPM Security option select On with Pre boot Measurements BN In the TPM Command option select Activate 134 Save the settings Reboot your system Enter System Setup again In the System Setup Main Menu click System BIOS System Security Settings In the Intel TXT option select On CO 0 NO uw Hard drives Your system supports Enterprise class hard drives which are designed for 24x7 operating environment Selecting the correct drive class will optimize quality functionality performance and reliability of the hard drives Due to industry advances in some cases the larger capacity drives have been changed to a larger sector size The larger sector size can have impacts on operating systems and applications For more information about these hard drives see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD
16. Removing the integrated storage controller card Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 1 2 3 Remove the cooling shroud 4 Remove the expansion card riser 1 5 Keep the 2 Phillips screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 94 Steps 1 Loosen the screws that secure the integrated storage controller cable to the integrated storage controller card connector on the system board 2 Liftthe integrated storage controller cable out 3 Lift one end of the card and angle it to disengage the card from the integrated storage controller card holder on system board 4 Liftthe card out of the chassis 4 Figure 39 Removing and installing the integrated storage controller card 1 integrated storage controller cable 2 integrated storage controller card 3 integrated storage controller card 4 integrated storage controller card connector on the system board holder Next steps 1 Replace the expansion card riser 1 2 Replace the cooling shroud 3 Follow the procedure li
17. Serial Device 2 COM1 NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To use console redirection by SOL configure the same port address for console redirection and the serial device External Serial Enables you to associate the external serial connector to serial device 1 serial Connector device 2 or remote access device By default the External Serial Connector option is set to Serial Device1 K NOTE Only Serial Device 2 can be used for SOL To use console redirection by SOL configure the same port address for console redirection and the serial device Failsafe Baud Rate Displays the failsafe baud rate for console redirection The BIOS attempts to determine the baud rate automatically This failsafe baud rate is used only if the attempt fails and the value must not be changed By default the Failsafe Baud Rate option is set to 115200 Remote Terminal Sets the remote console terminal type By default the Remote Terminal Type Type option is set to VT 100 VT 220 Redirection After Enables or disables the BIOS console redirection when the operating system is Boot loaded By default the Redirection After Boot option is set to Enabled System Profile Settings screen details You can use the System Profile Settings screen to enable specific system performance settings such as power management You can view the System Profile Settings screen by clicking System Setup Main Menu System BIOS System Profile Sett
18. Unpack the GPU cards and the GPU enablement kit Install the heat sinks from the kit and reinstall the cooling shroud Close the expansion card locking tab on the cooling shroud and riser Lift the expansion card latch Remove the filler brackets for the single or double wide GPU cards Replace the remaining filler brackets with those from the GPU kit Align the GPU card connector with the slot on the riser Insert the GPU card into the riser slot until it is fully seated 10 00 2I QV Ur oi OC DIS Locate the GPU power connectors on the cable and plug them to the 6 pin and 8 pin connectors on the GPU card K NOTE Ensure the GPU card is installed correctly into the GPU card lock 10 Press down on the GPU card lock to secure the card in position 11 Ensure the GPU card is seated into the PCle card holder latch 12 Press the touch point to open the PCle card holder latch and or the expansion card locking tabs 13 Connect the GPU power cable to the riser 14 Close the expansion card latch latches Next steps Follow the procedure listed in After working inside your system Internal Dual SD Module optional NOTE When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup the information is replicated from one SD card to another Removing an internal SD card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside
19. autoranging 50 60 Hz for 750 W Titanium power supply PCI Express Generation 3 For a list of supported expansion cards see Expansion card installation guidelines Slot 1 One half height low profile x8 link Slot 2 One half height low profile x8 link Slot 3 One half height low profile x8 link Slot 4 One full height full length x16 link Expansion Bus Riser 5 default Riser 3 alternate for GPU Memory Architecture Memory module sockets Memory module capacities LRDIMMs RDIMMs Minimum RAM Maximum RAM Drives Hard drives PowerEdge R730 Eight hard drive systems Sixteen hard drive systems Hard drives PowerEdge R730xd Twelve plus two hard drive systems NOTE To use slots 1 through 4 both the processors must be installed Slot 5 One full height full length x8 link Slot 6 One full height full length x8 link Slot 7 One full height full Length x8 link Slot 6 One full height full length x16 link 1333 MT s 1600 MT s 1866 MT s or 2133 MT s DDR4 registered load reduced Error Correcting Code ECC DIMMs Support for advanced ECC or memory optimized operation Twenty four 288 pin 32 GB quad ranked 4 GB single ranked 8 GB or 16 GB dual ranked 4 GB with a single processor 8 GB with a dual processor minimum one memory module per processor Up to 768 GB with a dual processor Up to 384 GB with a single processor Up to eight 3 5 inch or 2 5 inch internal hot sw
20. flashes until one of the buttons is pressed again PowerEdge When one of these buttons R730xd is pressed the system status indicator on the back flashes until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds 2 System identification Connects the optional system status indicator connector assembly through the optional cable management arm 3 iDRAC8 Enterprise port x Dedicated management port 4 Half height PCle Allows you to connect up to three half height PCI expansion card slot 3 Express expansion cards 24 Item 10 11 12 15 Indicator button or Icon connector Serial connector 10101 Video connector ICI USB connector 2 947 Full height PCle expansion card slot 4 PowerEdge R730 Full height PCle expansion card slot 3 PowerEdge R730xd Ethernet connector 4 cm Power supply unit PSU1 Power supply unit PSU2 vFlash media card slot 3 Hard drive 2 back Description Allows you to connect a serial device to the system Allows you to connect a VGA display to the system Allows you to connect USB devices to the system The ports are USB 3 0 compliant Allows you to connect up to four full height PCI Exp
21. or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Route the cables inside the system along the chassis wall and secure the cables using the cable securing bracket Steps 1 Align the tabs on the cooling shroud with the securing slots on the chassis 2 Lower the cooling shroud into the chassis until it is firmly seated Next steps 1 If applicable replace the full length PCle card 2 Follow the procedure listed in After working inside your system Hard drive tray assembly The hard drive tray is located behind the cooling fan assembly It supports four 5 5 inch hard drives NOTE The hard drive tray is supported only on certain configurations of the 3 5 inch x12 R730xd systems NOTE Systems that support the internal hard drive tray require low profile heat sinks and do not require or support a cooling shroud Removing the hard drive tray Prerequisites IX CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and fol
22. or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Power source problems 1 e Press the power button to ensure that your system is turned on If the power indicator does not light up when the power button is pressed press the power on button firmly Plug in another working device to ensure that the system board is not faulty Ensure that no loose connections exist For example loose power cables Ensure that the power source meets applicable standards Ensure that there are no short circuits Have a qualified electrician check the line voltage to ensure that it meets the required specifications Power supply unit problems 1 Ensure that no loose connections exist For example loose power cables Ensure that the power supply handle LED indicates that the power supply is working properly For more information on power supply indicators see Power indicator codes f you have recently upgraded your system ensure that the power supply unit has enough power to support the new system f you have a redundant power supply configuration ensure that both the power supply units are of the same type and wattage fthe LED You may have to upgrade to a higher wattage power supply unit Ensure that you use only power supply units with the Extended Power P
23. 101 Steps 1 Unpackthe expansion card and prepare it for installation For instructions see the documentation accompanying the card 2 Presstab A and rotate the latch clockwise 3 Press tab B and rotate the latch down 4 Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector 5 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 6 Close the latches of tab A and tab B Next steps 1 Install the expansion card riser For more information see Installing expansion card risers 2 If applicable connect any cables to the expansion card 3 Follow the procedure listed in After working inside your system 4 Install any device drivers required for the card as described in the documentation for the card Removing the riser 1 blank Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Remove the expansion card riser Steps
24. 2 5 inch x8 SAS SATA backplane PowerEdge R730 DUE GOES hard drive connector 8 2 hard drive backplane release tab 4 backplane power cable SAS cable 2 6 backplane signal cable mini SAS connector 2 147 Figure 74 Cabling diagram 2 5 inch x8 SAS SATA backplane PowerEdge R730 option 1 1 hard drive backplane 2 backplane signal connector 1 system board 4 integrated storage controller card 148 Figure 75 Cabling diagram 2 5 inch x8 SAS SATA backplane PowerEdge R730 option 2 1 hard drive backplane 2 backplane signal connector 1 system board 4 SASA connector on the system board 5 SASB connector on the system board 149 150 Figure 76 Removing and installing the 3 5 inch x8 SAS SATA backplane PowerEdge R730 N ww Pp release tab 2 2 SAS cable 2 backplane signal connector 4 backplane power cable mini SAS cable connector 6 hard drive backplane hard drive connector 8 Figure 77 Cabling diagram 3 5 inch x8 SAS SATA backplane PowerEdge R730 option 1 1 hard drive backplane 2 backplane signal connector 1 system board 4 integrated storage controller card 151 Figure 78 Cabling diagram 3 5 inch x8 SAS SATA backplane PowerEdge R730 option 2 1 hard drive backplane 2 backplane signal connector 1 system board 4 SASA connector on the system board 5 SASB connector on the system board Next steps 1 Replace the hard drive ba
25. 5 Replace the keyboard mouse with a working keyboard mouse If the problem is not resolved proceed to the next step to begin troubleshooting other USB devices attached to the system Power down all attached USB devices and disconnect them from the system Reboot the system and if your keyboard is functioning enter the System Setup Verify that all USB ports are enabled on the Integrated Devices screen in the System Setup options 0 OND Check if USB 3 0 is enabled in System Setup If it is enabled disable it and restart your system f your keyboard is not functioning you can also use remote access 10 If the system is not accessible reset the NVRAM CLR jumper inside your system and restore the BIOS to the default settings 11 In the IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or Standard OS Use 12 Reconnect and power on each USB device one at a time 13 If a USB device causes the same problem power down the device replace the USB cable with a known good cable and power up the device Next steps If all troubleshooting fails see Getting Help Troubleshooting iDRAC Direct USB XML configuration For information on USB storage device and server configuration see the Integrated Dell Remote Access Controller User s Guide at dell com esmanuals Steps 1 Ensure your USB storage device is connect to the front USB Management Port identified by s icon 2 Ensure your USB
26. Run the appropriate diagnostic test For more information see Using System Diagnostics Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Verify that the installed expansion cards are compliant with the expansion card installation guidelines Ensure that each expansion card is firmly seated in its connector Install the system cover Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Remove all expansion cards installed in the system Install the system cover Reconnect the system to the electrical outlet and turn on the system and attached peripherals Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help For each expansion card you removed in step 10 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Reinstall one of the expansion cards Install the system cover Pano Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help Troubleshooting expansion cards Prerequisites A Ea CAUTION
27. a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module with a known good memory module To troubleshoot an unspecified faulty memory module replace the memory module in the first DIMM socket with a module of the same type and capacity f an error message is displayed on the screen this may indicate a problem with the installed DIMM type s incorrect DIMM installation or defective DIMM s Follow the on screen instructions to resolve the problem For more information see General memory module installation guidelines nstall the system cover As the system boots observe any error message that is displayed and the diagnostic indicators on the front of the system f the memory problem persists repeat step 12 through step 15 for each memory module installed 187 Next steps If the problem persists after all memory modules have been checked see Getting Help Troubleshooting an internal USB key Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Enter the System Setup and ensure that the USB key port is en
28. b E eet yea iere Ind Removing an internal SD card esent enne E eei Lepa ENa aidan Iristalling an internal SD C rd uiid tet re Pod v HERR e e N ie Removing the internal dual SD module ssssssssseee eene Installing the internal dual SD module sssssssssssssssssseseeeeneen eene enne Network daughter catarse ioter the He mee E ot i e e cable eaa ocu Pec aede recs Removing the network daughter card Installing the n twork dau gtiter catd mee iei e e t ette dai pee coe doe Pudet Interrial USB memory key optional oi tet eo RR RO apaa Re Rete ERR Replacing the internal USB key ccccccccccceeeennceeeeeeeeeeeeeeceeeseneeeeesesaeeeeeeneeeeeseneeeeeseaaeeeesenneeeeas System battery uiid eve ten educa tle ete pol D D eret na ede abe Deed pr bici boten Replacing th systemi Datteryss hcc te ne e x ci teo e m e a Ea ia dde edo ref Power s pply Ulnlts z ate rore oho asta en ita ett et Mae e ERREUR Eee opie Hot Spare feature cuente te ie eleg a gita lebe teg te ide oe P d rs Removing the power supply unit blank sssssssssseneen nennen emen nnns Installing the power supply unit blank sssssssssseemeneenenee e nennen rrr nenne Removing an AC power supply unit eene nnne nennen nnne Installing an AC power supply unit nne nennen nennen nennen Wiring instructions for a DC power supply unit Removing a DC power supply unit emnes Irist lling a DC power s pply uni
29. careful not to bend the pins in the socket when removing the processor out of the socket e Lift the processor out of the socket and leave the open first socket release lever up NOTE If you are permanently removing the processor you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust NOTE After removing the processor place it in an anti static container for reuse return or temporary storage Do not touch the bottom of the processor Touch only the side edges of the processor Next steps 1 Replace the heat sink s and processor s See Installing a processor 2 Follow the procedure listed in After working inside your system 87 Installing a processor Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keepthe 2 Phillips screwdriver handy If you are upgrading your system download the latest system BIOS version from dell com support and follow the instructions included in the compressed download file to install the update on your sys
30. chassis until the power supply unit is fully seated and the release latch snaps into place NOTE If you unlatched the cable management arm relatch it For information about the cable management arm see the system s rack documentation 4 Connect the safety ground wire 5 Install the DC power connector in the power supply unit CAUTION When connecting the power wires secure the wires with the strap to the power supply handle 6 Connect the wires to a DC power source NOTE When installing hot swapping or hot adding a new power supply wait for 15 seconds for the system to recognize the power supply and determine its status The power supply status indicator turns green to signify that the power supply is functioning properly System board Removing the system board Prerequisites Ju CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you
31. edges and slide out the GPU card at an angle to release it from the connector on the riser card 4 Disconnect the cable from the GPU card 5 If you are removing the card permanently install a metal filler bracket over the empty slot opening and close the expansion card locking tabs NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 111 Figure 50 Removing and installing the GPU card 1 expansion card locking tab 3 2 GPU card 3 PCle card holder latch 4 expansion card latch 5 expansion card riser 3 Next steps Follow the procedure listed in After working inside your system Installing a GPU card Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 1 2 3 Remove the cooling shroud 4 Remove the heat sinks A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 112 Steps
32. if you are installing riser 1 3 Figure 43 Removing and installing the expansion card riser 1 1 expansion card riser 1 cage 2 expansion card riser 1 riser guide back right 4 riser guide back left 5 expansion card riser 1 connector 6 riser guide front 104 Figure 44 Identifying connectors on the expansion card riser 1 1 expansion card slot 1 2 expansion card slot 2 expansion card slot 3 105 Figure 45 Removing and installing the expansion card riser 2 1 power connector for GPU cards 2 expansion card riser 2 3 riser guide back 4 expansion card riser 2 connector 5 riser guide front 106 Figure 46 Identifying connectors on the expansion card riser 2 1 expansion card slot 4 2 expansion card slot 5 power connector for GPU cards 107 Figure 47 Removing and installing the expansion card riser 3 1 riser guide front 2 power connector for GPU cards expansion card riser 3 4 riser guide back 5 expansion card riser 3 connector 108 Figure 48 Identifying connectors on the expansion card riser 3 default 1 expansion card slot 6 2 expansion card slot 7 power connector for GPU cards Figure 49 Identifying connectors on the expansion card riser 3 alternate 1 expansion card slot 6 2 power connector for GPU cards Next steps 1 If applicable remove or install an expansion card on the riser 2 If applicable replace the expansion card riser 3 Fo
33. inch plus eighteen 1 8 inch SSD configurations is not supported Getting help Contacting Dell About this task K NOTE Dell provides several online and telephone based support and service options If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to dell com support 2 Select your country from the drop down menu on the top left corner of the page 3 For customized support a Enter your system service tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed Locating your system service tag Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell to route support calls to the appropriate personnel Documentation feedback If you h
34. instructions that came with the product Steps 1 o 10 11 12 13 14 15 16 If the system is operational run the appropriate diagnostic test See Using system diagnostics for available diagnostic tests If diagnostics indicate a fault follow the corrective actions provided by the diagnostic program If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to the power source Turn on the system and attached peripherals and note the messages on the screen If an error message is displayed indicating a fault with a specific memory module go to step 12 Enter the System Setup and check the system memory setting Make any changes to the memory settings if needed If the memory settings match the installed memory but the problem still persists go to step 12 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Check the memory channels and ensure that they are populated correctly NOTE See the system event log or system messages for the location of the failed memory module Reinstall the memory device Reseat the memory modules in their sockets nstall the system Enter the System Setup and check the system memory setting f the problem is not resolved proceed with the next step Remove the system cover f
35. of screw holes on the hard drive carrier When aligned correctly the back of the hard drive is flush with the back of the hard drive carrier 3 Attach the screws to secure the hard drive to the hard drive carrier Hard drive backplane Depending on your system configuration PowerEdge R730 supports PowerEdge R730xd supports 144 2 5 inch x16 SAS SATA backplane or 2 5 inch x8 SAS SATA backplane or 3 5 inch x8 SAS SATA backplane 2 5 inch x24 SAS SATA backplane plus 2 5 inch x2 SAS SATA backplane back or 2 5 inch x24 SAS SATA backplane or 2 5 inch x24 SAS SATA which includes 2 5 inch x4 Dell PowerEdge Express Flash PCle SSD backplane plus 2 5 inch x2 SAS SATA backplane back or 2 5 inch x24 SAS SATA which includes 2 5 inch x4 Dell PowerEdge Express Flash PCle SSD backplane or 3 5 inch x12 SAS SATA backplane or 3 5 inch x12 SAS SATA backplane 3 5 inch x4 SAS SATA backplane on the hard drive tray plus 2 5 inch x2 SAS SATA backplane back 3 5 inch x12 SAS SATA backplane plus 2 5 inch x2 SAS SATA backplane back 1 8 inch x18 uSATA SSD backplane 3 5 inch x8 SAS SATA backplane plus 2 5 inch x2 SAS SATA backplane back Removing the hard drive backplane R730 Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 1 2 3 Remove the cooling shroud 4 Remove the cooling fan assembly
36. or Watts The display format can onfigured in the Set home submenu of the Setup menu Option Description iDRAC IP Disp MAC Disp Name Disp Number Displays the Asset tag or the Service tag for the system Power Disp bec Temperature Disp ays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu Diagnostic indicators The diagnostic indicators on the system front panel display error status during system startup NOTE No diagnostic indicators are lit when the system is switched off To start the system plug it into a working power source and press the power button Icon Description Health z is indicator E Hard drive indicator Electrical indicator 18 Condition If the system is on and in good health the indicator lights solid blue The indicator blinks amber if the system is on or in standby and if any error exists for example a failed fan or hard drive The indicator blinks amber if a hard drive experiences an error The indicator blinks amber if the system experiences an Corrective action None required See the System Event Log or system messages for the specific issue For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Invalid memory configurations can cause the system to halt at startup without any video output See Getting help
37. repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Do not use excessive force when removing the control panel cable as it can damage the connectors Steps 1 Disconnect the control panel cable from the hard drive backplane by pulling on the plastic pull tab 2 Remove the screws that secure the control panel to the chassis 3 Fold the plastic pull tab close to the connector 4 Pull out the control panel cable as you guide the connector and the plastic pull tab through the channel on the chassis 175 Figure 96 Removing and installing the control panel PowerEdge R730xd 1 screw 3 2 control panel 3 hard drive backplane 4 connector 5 plastic pull tab Next steps 1 Replace the control panel See Installing the control panel R730xq 2 Follow the procedure listed in After working inside your system Installing the control panel R730xd Prerequisites 1 Ensure that you read the Safety instructions 2 Keep the T15 Torx screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simpl
38. storage device is configured with an NTFS or a FAT32 file system with only one partition 3 Verify that the USB storage device is configured correctly For more information on configuring the USB storage device see the Integrated Dell Remote Access Controller User s Guide at dell com esmanuals 4 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only 5 Make sure the iDRAC Managed USB XML Configuration option is either Enabled or Enabled only when the server has default credential settings 6 Remove and re insert the USB storage device 7 If import operation does not work try with a different USB storage device Next steps If all troubleshooting fails see Getting help 181 Troubleshooting iDRAC Direct laptop connection For information on USB laptop connection and server configuration see the Integrated Dell Remote Access Controller User s Guide at dell com esmanuals Steps sy 1 Make sure your laptop is connected to the front USB Management Port identified by icon with a USB Type A A cable 2 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only 3 Ifthe laptop is running the Windows operating system ensure the iDRAC Virtual USB NIC device driver is installed 4 Ifthe driver is installed ensure you are not connected to any network through WiFi or cabled ethernet as iDRAC Direct uses a n
39. that you may lose all data on the hard drive Warning messages usually interrupt the task and require you to respond by typing y yes or n no NOTE Warning messages are generated by either the application or the operating system For more information see the documentation that accompanied the operating system or application Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system See the Using system diagnostics for more information about system diagnostics Alert messages The systems management software generates alert messages for your system Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software documentation 193 6 Using system diagnostics If you experience a problem with your system run the system diagnostics before contacting Dell for technical assistance The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Dell Embedded System Diagnostics NOTE The Dell Embedded System Diagnostics is also known as Enhanced Pre boot System Assessment ePSA diagnostics The embedded system diagnostics provides a set of options f
40. the integrated SATA controller and the drive s SATA port are enabled Run the appropriate diagnostic test Turn off the system and attached peripherals and disconnect the system from the electrical outlet If installed remove the front bezel Remove the system cover Ensure that the interface cable is securely connected to the optical drive and to the controller Ensure that a power cable is properly connected to the drive CO 6 M O0 Ut Install the system cover Next steps If the problem is not resolved see Getting Help Troubleshooting a tape backup unit Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 189 Steps 1 Use a different tape cartridge 2 Ensure that the device drivers for the tape backup unit are installed and are configured correctly See your tape drive documentation for more information about device drivers 3 Reinstall the tape backup software as instructed in the tape backup software documentation 4 Ensure that the interface cable of the tape drive is connected to the external port on the controller card 5 Perform the following steps t
41. the slot K NOTE The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Next steps Follow the procedure listed in After working inside your system Removing the internal dual SD module Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system IX CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the internal dual SD module the system board 2 If installed remove the SD card s 3 Hold the plastic pull tab and pull the dual SD module out of the system board 114 see eo A B C D E Figure 51 Removing and installing the Internal Dual SD Module IDSDM 1 Internal Dual SD module 2 LED status indicator 2 3 SD card 2 4 SD card slot 2 5 SDcardslot 1 6 IDSDM connector The following table describes the IDSDM indicator codes Convention IDSDM indicator code Condition A Green Indicates that the card is online B Flashing green Indicates rebuild or activity 115 Convention IDSDM indicator code Condi
42. the top of the processor 1 processor 2 thermal grease 89 5 thermal grease syringe NOTE The thermal grease is intended for one time use only Dispose of the syringe after you use it c Place the heat sink onto the processor d Tighten the four screws to secure the heat sink to the system board K NOTE Tighten the screws diagonally opposite to each other Do not over tighten the heat sink retention screws when installing the heat sink To prevent over tightening tighten the retention screw until resistance is felt and stop once the screw is seated The screw tension should be no more than 6 in lb 6 9 kg cm Next steps 1 Install the cooling shroud Follow the procedure listed in After working inside your system 3 While booting press F2 to enter the System Setup and check that the processor information matches the new system configuration 4 Runthe system diagnostics to verify that the new processor operates correctly PCle card holder Removing the PCle card holder Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the full length PCle card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Dam
43. to the system By default the AC Power Recovery option is set to Last Sets how the system supports staggering of power up after AC power is restored to the system By default the AC Power Recovery Delay option is set to Immediate Sets the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected Provides varying degrees of securing UEFI variables When set to Standard the default UEFI variables are accessible in the Operating System per the UEFI specification When set to Controlled selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order Enables Secure Boot where the BIOS authenticates each pre boot image using the certificates in the Secure Boot Policy Secure Boot is disabled by default When Secure Boot policy is Standard the BIOS uses the system manufacturer s key and certificates to authenticate pre boot images When Secure Boot policy is Custom the BIOS uses the user defined key and certificates Secure Boot policy is Standard by default Views the list of certificates and hashes that secure boot uses to authenticated images Secure Boot Custom Policy Settings Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom In the System Setup Main Menu click System BIOS System Security Secure Boot Custom Policy Settings The Secure Boot Custom Policy Settings screen
44. your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps Locate the SD card slot on the internal dual SD module and press the card to release it from the slot Next steps Follow the procedure listed in After working inside your system Installing an internal SD card Prerequisites 1 Ensure that you read the Safety instructions 115 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE To use an SD card with your system ensure that the Internal SD Card Port is enabled in the System Setup Steps 1 Locate the SD card connector on the internal dual SD module Orient the SD card appropriately and insert the contact pin end of the card into
45. 1 processor 2 internal USB port vFlash media slot power supply unit 2 network daughter card expansion card riser 1 59 Removing the cooling shroud Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the full length PCle card A CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data Steps Hold the shroud and lift it away from the system Figure 21 Removing and installing the cooling shroud 1 cooling shroud 2 touch point 2 Next steps 1 Replace the cooling shroud See Installing the cooling shroud 2 Follow the procedure listed in After working inside your system 60 Installing the cooling shroud Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation
46. 2 A3 A4 B1 B2 B3 and B4 and 8 GB DIMMs must be installed in slots A5 A6 B5 and B6 A2 A3 A4 A5 A6 A7 A8 A9 B5 A10 A11 A12 B1 B2 B3 B4 B6 B7 B8 B9 B10 B11 B12 A2 A3 A4 A5 A6 B1 B2 B4 B5 B6 A2 A3 A4 A5 A6 A7 A8 B2 B3 B4 B5 B6 B7 B8 A2 A3 A4 A5 A6 A7 A8 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 A2 A3 A4 A5 A6 B1 B2 B4 B5 B6 A2 A3 A4 A5 A6 A7 A8 B2 B3 B4 B5 B6 B7 B8 A2 A3 A4 A5 A6 A7 A8 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 80 ANNP A A Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Remove the cooling shroud If installed remove the cooling fan assembly For more information see Removing the cooling fan assembly WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle t
47. 2133 MT s A1 A2 A3 A4 A5 A6 1R x8 1866 MT s 48 4 12 1R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 1R x8 1600 MT s 8 6 2R x8 2133 MT s A1 A2 A3 A4 A5 A6 2R x8 1866 MT s 96 8 12 2R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 2R x8 1600 MT s 16 6 2R x4 2133 MT s A1 A2 A3 A4 A5 A6 2R x4 1866 MT s 128 16 8 2R x4 2133 MT s A1 A2 A3 A4 A5 A6 A7 A8 2R x4 1866 MT s 144 16 and 8 10 2R x4 and 2R x8 1866 A1 A2 A3 A4 A5 A6 A7 A8 A9 MT s A11 78 System capacity in GB 384 DIMM size in GB 32 Number of DIMMs 12 DIMM rank DIMM slot population organization and frequency 2R x4 and 2R x8 1600 K NOTE 16 GB DIMMs must MT s be installed in slots numbered A1 A2 A3 A4 A5 A6 A7 and A8 and 8 GB DIMMs must be installed in slots A9 and A11 LRDIMM x4 1866 MT s A1 A2 A3 A4 A5 A6 A7 AB A9 A10 A11 A12 LRDIMM x4 1600 MT s Table 2 Memory configurations two processors System capacity in GB 16 32 64 96 128 DIMM size in GB 4 16 Number of DIMMs 16 24 12 16 DIMM rank DIMM slot population organization and frequency 1R x8 2133 MT s A1 A2 B1 B2 1R x8 1866 MT s 1R x8 2133 MT s A1 A2 A3 A4 B1 B2 B3 B4 1R x8 1866 MT s 1R x8 2133 MT s A1 A2 A3 A4 Ab A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 1R x8 1866 MT s 2R x8 213
48. 3 MT s A1 A2 A3 A4 B1 B2 B3 B4 2R x8 1866 MT s 1R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 1R x8 1600 MT s B5 B6 B7 B8 B9 B10 B11 B12 2R x8 2133 MT s A1 A2 A3 A4 A5 A6 B1 B2 B5 B4 B5 B6 2R x8 1866 MT s 2R x8 2133 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 2R x8 1866 MT s 2R x4 2133 MT s A1 A2 A3 A4 B1 B2 B3 B4 2R x4 1866 MT s 79 System DIMM size in capacity in GB GB 160 192 256 384 512 768 16 and 8 16 16 16 32 32 32 Number of DIMMs 20 12 24 12 16 24 12 16 24 Removing memory modules Prerequisites DIMM rank organization and frequency 2R x8 1866 MT s 2R x8 1600 MT s 2R x4 2133 MT s 2R x8 2133 MT s 2R x4 1866 MT s 2R x8 1866 MT s 2R x8 1866 MT s 2R x8 1600 MT s 2R x4 2133 MT s 2R x4 1866 MT s 2R x4 2133 MT s 2R x4 1866 MT s 2R x4 1866 MT s 2R x4 1600 MT s LRDIMM AR x4 2133 MT s LRDIMM AR x4 2133 MT s LRDIMM AR x4 1866 MT s LRDIMM 4R x4 1600 MT s DIMM slot population A1 A9 B7 A1 B3 A2 A3 A4 A5 A6 A7 A8 A11 B1 B2 B3 B4 B5 B6 B8 B9 B11 A2 A3 A4 A5 A6 B1 B2 B4 B5 B6 K NOTE 16 GB DIMMs must A1 A1 B3 A1 B1 A1 A1 B3 A1 B1 A1 be installed in slots numbered A1 A
49. 4 the system disables the new password s the next time it boots 5 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 6 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 7 Open the system Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 9 Close the system 10 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 11 Assign a new system and or setup password 199 Technical specifications Processor Processor type Power AC power supply per power supply Wattage Heat dissipation NOTE Heat dissipation is calculated using the power supply wattage rating Voltage NOTE This system is also designed to be connected to IT power systems with a phase to phase voltage not exceeding 230 V Expansion Bus Bus type Expansion cards Expansion slots using riser card Riser 1 Riser 2 200 One or two Intel Xeon processor E5 2600 v3 product family 495 W 750 W or 1100 W 1908 BTU hr maximum 495 W power supply 2891 BTU hr maximum 750 W power supply 2843 BTU hr maximum 750 W Titanium power supply 4100 BTU hr maximum 1100 W power supply 4416 BTU hr maximum DC1100W power supply 2891 BTU hr maximum 750 W mixed mode power supply 100 240 V AC autoranging 50 60 Hz or 200 240 V AC
50. 5 Remove all hard drives A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Steps 1 Disconnect the SAS SATA data signal and power cable s from the backplane 2 Press the release tabs and lift the backplane upward and slide it toward the back of the chassis Figure 71 Removing and installing the 2 5 inch x16 SAS SATA backplane PowerEdge R730 1 hard drive backplane assembly 2 backplane signal cable 145 backplane power cable 4 release tab 2 5 SAS cable 2 6 mini SAS connector 2 7 hard drive connector 16 Figure 72 Cabling diagram 2 5 inch x16 SAS SATA backplane PowerEdge R730 1 hard drive backplane expander 2 hard drive backplane 3 backplane signal connector 1 4 system board 5 integrated storage controller card 146 Figure 73 Removing and installing the
51. 8 Figure 40 Removing and installing an expansion card from expansion card riser 2 or 3 1 expansion card 2 expansion card latch expansion card riser 4 power connector for GPU cards 5 expansion card connector Next steps Follow the procedure listed in After working inside your system Installing an expansion card into the expansion card riser 2 or 3 Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 99 Steps 1 Unpackthe expansion card and prepare it for installation For instructions see the documentation accompanying the card 2 Liftthe expansion card latch and remove the filler bracket 3 Holding the card by its edges position the card so that the connector on the expansion card aligns with the expansion card connector on the riser 4 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 5 Pressthe touch points to open the expansion card locking tabs 6 Replace the exp
52. A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 From the management software prepare the hard drive for removal Wait until the indicators on the hard drive carrier signal that the hard drive can be removed safely For more information see the documentation for the storage controller at dell com storagecontrollermanuals If the hard drive is online the green activity fault indicator flashes as the drive is turned off When the hard drive indicators are off the hard drive is ready for removal A CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system Steps 1 Liftthe hard drive tray handle upward 2 Press the release tab on the hard drive tray and lift the hard drive carrier handle upward to disengage the hard drive from the backplane 3 Hold the hard drive carrier handle and lift the hard drive carrier out of the hard drive tray CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks in
53. By default the DCU IP Prefetcher option is set to Enabled Enables or disables the execute disable memory protection technology By default the Execute Disable option is set to Enabled Menu Item Logical Processor Idling Configurable TDP X2Apic Mode Dell Controlled Turbo Number of Cores per Processor Processor 64 bit Support Processor Core Speed Processor 1 Family Model Stepping Brand Level 2 Cache Level 3 Cache Number of Cores Description Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption By default the option is set to Disabled Allows reconfiguration of Thermal Design Power TDP to lower levels TDP refers to the maximum amount of power the cooling system is required to dissipate Enables or disables the X2Apic mode NOTE Depending on the number of installed CPUs there may be up to four processor listings Controls the turbo engagement Enable this option only when System Profile is set to Performance Controls the number of enabled cores in each processor By default the Number of Cores per Processor option is set to All Specifies if the processor s support 64 bit extensions Displays the maximum core frequency of the processor NOTE Depending on the number of installed CPUs there may be up to four processor listings The following settings are displayed for each processor installed in the
54. Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide 3 Remote Services that includes Web Services Management WS Man For more information see the Lifecycle Controller Remote Services Quick Start Guide For more information on setting up and configuring iDRAC see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals 51 Information about logging in to iDRAC You can log in to iDRAC as an iDRAC local user as a Microsoft Active Directory user or as a Lightweight Directory Access Protocol LDAP user You can also log in using Single Sign On or Smart Card The default user name is root and password is calvin For more information on logging in to iDRAC and iDRAC licenses see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also access the iDRAC using RACADM For more information see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide available at dell com esmmanuals Methods of installing the operating system If the server is shipped without an operating system install the supported operating system on the server using the following methods e Dell Systems Management Tools and Documentation media See the operating system documentation at dell com operatingsystemmanuals e Dell Lifecycle Controller See the Lifecycle Controller documentation at dell com esmm
55. Dell PowerEdge R730 and R730xd Owner s Manual Regulatory Model E31S Series Regulatory Type E31S001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer AN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 09 Rev AOO Contents TAbOuUt VOUF SVSLBITI rictu siena Sta eta tc si maaa enadi eua Aaaa asan teen icai 9 Supported onfig fratloris s ctt pe cet tto tenth d ecl en aut obe patet Prset Puget 9 Front panel features and indicators eei at conce cn edet He heo Nels reg 10 ICD panel features uos win gesserit aleve Cede a ta UE I TE eer UT Doo e eto CR MIOME SCrECM eru EET S tUP MON stated x MEW MENUS ne or ee i evel e Se e etd e or e de ek aie baits Balt re aoe Diagnostictnidicatotrs eh rer e te EE ee es eee aot et ed Flard drive INdiGatOr Codes sitit neve Potete hiuc lites denna tht eate t rt IDRAC Direct
56. Drive Type Capacity Port H Model Drive Type Capacity Description Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the ty
57. IC1 and NIC2 If set to Disabled the NIC may still be available for shared network access by the embedded management controller The embedded NIC1 and NIC2 option is only available on systems that do not have NDCs This option is mutually exclusive with the Integrated Network Card 1 option Configure this function using the NIC management utilities of the system Enables or disables the I OAT option Enable only if the hardware and software support the feature Enables or disables the Embedded Video Controller By default the embedded video controller is Enabled Current state of Embedded Video Controller is Enabled Current State of Embedded Video Controller is a read only field indicating the current state for the Embedded Video Controller If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is Disabled Displays the current state of the Embedded Video Controller Current State of Embedded Video Controller is a read only field indicating the current state for the Embedded Video Controller Enables or disables the BIOS configuration of Single Root I O Virtualization SR IOV devices By default the SR IOV Global Enable option is set to Disabled If your system stops responding this watchdog timer aids in the recovery of your operating syst
58. LED indicator Codes Le Leti eene ge i bere re edes Quick Syrnic indicator Codes di d b e TED Latein did teat Back panel features and indicators NIC inidiGator Codes vg a eee pe ab e Rt b e e n e P e ee h Powert IridICator GOdeSia ee Dei el b iet DL obe e ete don n ve a de coe d d EP e ditt Documentation MatriX uui net en rdg ORT I YR E EP e EP oie aera Quick Resource LOCATOR n Lessin OR RR ERU Sd REOR PAIRE EE OMS IR A ee ee 2 Performing initial system configuration essen 31 Setting Up your system cede pp MERI I RI HEOIAEERER NE se eats VER Ho Cdp Met EHE E rgo E ee 51 Methods of setting up and configuring the iDRAC IP address sssss 51 Information about loggirig irito IDRAG cuiii itte eite te pese bd be e bed HER 32 Methods of installing the operating system ssssssssss e emere rennen 32 herote rrianagemment sco e PRU eS ED EO HG PC ER ERE EEG ERREUR gedaan 32 Downloading and installing drivers and firmware meme 32 3 Pre operating system management applications 34 Navigation Keys aieo oa oer o eere eda ed eee eel ee pl e gd e d fec ble degere ae 34 AboutSystem Setups n retia et ditte op En e dads ache deaths dade aes 35 Entering System Setup nti t esses orti tiere Ae pcd arate ec pe ir eire rie neces 35 System Setup Main MenU uu cicero rt Pe REESE DR E AE AEA E E E 55 Syster BIOS SEKEGA seats hah tiie sie neta Reece illite ih itd elle eae d
59. Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card 191 Steps 1 Run the appropriate diagnostic test For more information see Using System Diagnostics 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 4 Ensure that each expansion card is firmly seated in its connector 5 Install the system cover 6 Ifthe problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet 7 Remove the system cover 8 Remove all expansion cards installed in the system 9 Install the system cover If the tests fail see Getting Help 10 For each expansion card you removed in step 8 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Remove the system cover c Reinstall one of the expansion cards d Install the system cover e Run the appropriate diagnostic tes
60. Mwait instructions in the processor By default the Monitor Mwait option is set to Enabled for all system profiles except Custom K NOTE This option can be disabled only if the C States option in Custom mode is disabled K NOTE When C States is enabled in Custom mode changing the Monitor Mwait setting does not impact system power performance System Security settings screen details You can use the System Security screen to perform specific functions such as setting the system password setup password and disabling the power button You can view the System Security screen by clicking System Setup Main Menu System BIOS System Security Settings The System Security Settings screen details are explained as follows Example Menu Item Intel AES NI System Password Setup Password Password Status TPM Security TPM Information TPM Status TPM Command Description Improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default Sets the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Sets the setup password This option is read only if the password jumper is not installed in the system Locks the system password By default the Password Status option is set to Unlocked K NOTE The TPM menu is available only when the T
61. Optical drives cee e i e e ca o Ee e dte teddte st Troubleshooting a tape backup unit sssssssssss Troubleshooting a hard drive aine ee e te Hr tabe ene Troubleshooting a storage controller iui ei e d d beoe ae d d std Xroubleshooting expanslori Card Sirito rette d aati we ere e ee e ee elie Troubleshooting prOCessors iu xe id ues 192 System messages scettr Pra ve ede bu One adel t ea 193 Warning messages tasks cae Pee b bete oc Pede bani eis ila Baia decrees 193 Diagnostic messages i ete Reid ada a t qd ee 193 Alert MESSAGES i iot e Le tL tg upto t tede deceret aeter tus 193 6 Using system GiaQnostics csccssscscecsseessneeeeeeseeneneeneeeseeseneensensnesanesseeeeneees 194 Dell Embedded System DiagriostiCS ec ecd FUE PROPRE HERI CHO PH ERE E eR 194 When to use the Embedded System Diagnostics 194 Running the Embedded System Diagnostics from Boot Manager ssssse 194 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 194 System diagnostic COMtholS a ust cati Coe te rr et iab ee ese een egeta 195 Z7 Jumpetrs arid CONMOCCCONS cinesi ns aset Man M XR ELA ioaea atai esaia aaua 196 System board jumper settirigs ine dr RRIURBRBACRRREBEI REUS 196 Systern board coDFectorss cei terc eed RN ea a tad tle e d Cu ee LER RR 197 Disabling a forgotten password edet dte d A HER UR URGE RR A 199 8 Technical specifications
62. PM module is installed Allows you to control the reporting mode of the Trusted Platform Module TPM By default the TPM Security option is set to Off You can only modify the TPM Status TPM Activation and Intel TXT fields if the TPM Status field is set to either On with Pre boot Measurements or On without Pre boot Measurements Changes the operational state of the TPM By default the TPM Activation option is set to No Change Displays the TPM status CAUTION Clearing the TPM results in the loss of all keys in the TPM The loss of TPM keys may affect booting to the operating system 47 Menu Item Intel TXT Power Button NMI Button AC Power Recovery AC Power Recovery Delay User Defined Delay 60s to 240s UEFI Variable Access Secure Boot Secure Boot Policy Secure Boot Policy Summary Description Clears all the contents of the TPM By default the TPM Clear option is set to No Enables or disables the Intel Trusted Execution Technology TXT To enable Intel TXT Virtualization Technology must be enabled and TPM Security must be Enabled with Pre boot measurements By default the Intel TXT option is set to Off Enables or disables the power button on the front of the system By default the Power Button option is set to Enabled Enables or disables the NMI button on the front of the system By default the NMI Button option is set to Disabled Sets how the system reacts after AC power is restored
63. SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Menu Item Drive Type Capacity Port E Model Drive Type Capacity Port F Model Drive Type Capacity Port G Model
64. Safety instructions 2 If installed remove the bezel Steps Press the release button and slide the hard drive blank out of the hard drive slot 135 d Figure 63 Removing and installing a 2 5 inch hard drive blank 2 1 hard drive blank 2 release button Installing a 2 5 inch hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place Next steps If applicable install the front bezel Removing a 2 5 inch hard drive blank back Prerequisites K NOTE This procedure applies only to PowerEdge R730xd systems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions A CAUTION To maintain proper system cooling all empty hard drive slots must have drive blanks installed Steps Pull the hard drive blank out until it is free of the hard drive slot 156 Figure 64 Removing and installing a 2 5 inch hard drive blank back 1 hard drive blank ba
65. See the System Event Log to determine the hard drive that has an error Run the appropriate Online Diagnostics test Restart system and run embedded diagnostics ePSA If the hard drives are configured in a RAID array restart the system and enter the host adapter configuration utility program See the System Event Log or system messages for the specific issue If it is due to Icon Description Temperature indicator Memory indicator PCle indicator Condition electrical error for example voltage out of range ora failed power supply or voltage regulator The indicator blinks amber if the system experiences a thermal error for example a temperature out of range or fan failure The indicator blinks amber if a memory error occurs The indicator blinks amber if a PCle card experiences an error Corrective action a problem with the power supply check the LED on the power supply Re seat the power supply by removing and reinstalling it If the problem persists see Getting help Ensure that none of the following conditions exist Acooling fan is removed or has failed System cover cooling shroud EMI filler panel memory module blank or back filler bracket is removed e Ambient temperature is too high e External airflow is obstructed See Getting help See the system event log or system messages for the location of the failed memory Reinstall the memory device If the problem pers
66. Steps 1 Align the plug at the base of the cooling fan with the connector on the system board 2 Slide the cooling fan into the securing slots until the tabs lock into place Next steps Follow the procedure listed in After working inside your system Cooling fan assembly Removing the cooling fan assembly Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Unlock the cooling fan assembly from the chassis by lifting the release levers upward 2 Lift the cooling fan assembly out of the chassis 72 Figure 28 Removing and installing the cooling fan assembly 1 cooling fan assembly 2 cooling fan 6 3 release lever 2 4 guide pin on the system board 2 5 cooling fan connector 6 6 guide pin on the chassis 6 Related video http www Dell com QRL Server PER730 Fans Quick Resource Locator Dell com QRL Server PER730 Fans Next steps 1 Replace the cooling fan assembly See Installing the cooling fan assembly
67. Steps 1 Align the slots of the system cover with the tabs on the chassis 2 Pressthe cover release latch and push the cover toward the front of the chassis until the latch locks into place 57 Turn the latch release lock clockwise to the locked position Install the optional bezel Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Inside the system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 11 Figure 19 Inside the system PowerEdge R730 1 3 5 58 cooling fan in the cooling fan assembly 6 2 processor 2 DIMM 24 4 PCle card holder internal USB port 6 power supply unit 2 7 expansion card riser 5 9 expansion card riser 2 11 hard drive backplane 7 8 9 10 Figure 20 Inside the system PowerEdge R730xd 1 cooling fan in the cooling fan assembly 6 3 DIMMs 24 5 hard drive backplane back 7 hard drive 2 back 9 expansion card riser 3 11 expansion card riser 2 13 hard drive backplane Cooling shroud 8 10 network daughter card expansion card riser
68. USB management port is USB 2 0 compliant Allows you to insert a vFlash media card Allows you to connect USB devices to the system The ports are USB 2 0 compliant One optional SATA DVD ROM drive or DVD RW drive Indicates a Quick Sync enabled system The Quick Sync feature is optional and requires a Quick Sync bezel This feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals 11 9 11 12 13 44 10 Figure 2 Front panel features and indicators 2 5 inch hard drive chassis PowerEdge R730 Item Indicator button or Icon Description connector 1 Power on indicator o The power on indicator lights when the system power button power is on The power button controls the power supply output to the system K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off 2 NMI button e Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating s
69. Up to eight 5 5 inch and inch hard drive eighteen 1 8 inch hot systems swappable hard drives 15 Item Indicator Button or Icon Description Connector 7 USB management port ect Allows you to connect USB devices to the system iDRAC Direct or provides access to the iDRAC Direct features For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals The USB management port is USB 2 0 compliant 8 iDRAC Direct LED The indicator lights up to display error status indicator 9 Video connector iol Allows you to connect a VGA display to the system 10 Quick Sync optional Indicates a Quick Sync enabled system The Quick Sync feature is optional and requires a Quick Sync bezel This feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals LCD panel features K NOTE The LCD panel is present only on PowerEdge R730 The LCD panel of your system provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals e The LCD backlight lights blu
70. able at the connector To unlatch the blocking tab for the x12 backplane pull the locking tab up For the x18 and x2 backplanes rotate the locking tab 90 degrees clockwise 153 154 Figure 79 Removing and installing the 2 5 inch x24 SAS SATA backplane PowerEdge R730xd release tab 2 backplane power cable backplane signal cable backplane power cable SAS cable 3 USB cable hard drive backplane connectors 24 left ear control panel cable hard drive backplane expander hard drive backplane assembly mini SAS cable connector 2 control panel cable right ear control panel flex cable Figure 80 Cabling diagram 2 5 Inch x24 SAS SATA backplane PowerEdge R730xd option 1 1 hard drive backplane expander 2 backplane signal connector O 3 backplane signal connector 1 4 system board 5 integrated storage controller card 6 hard drive backplane 155 156 Figure 81 Cabling diagram 2 5 Inch x24 SAS SATA backplane PowerEdge R730xd option 2 1 hard drive backplane expander 2 hard drive backplane 3 backplane signal connector 1 4 system board 5 integrated storage controller card 6 SAS A1 connector 7 SAS B1 connector Figure 82 Cabling diagram 2 5 Inch x24 SAS SATA backplane PowerEdge R730xd option 3 DW QU CAES hard drive backplane expander 2 hard drive backplane system board 4 backplane signal connector O backplane signal connector 1 6 SSD PCle SSD controller car
71. abled on the Integrated Devices screen Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Locate the USB key and reseat it nstall the system cover Turn on the system and attached peripherals and check if the USB key is functioning f the problem is not resolved repeat step 2 and step 3 nsert a different USB key that you know works properly 0 06 MO Uh UwN nstall the system cover Next steps If the problem is not resolved see Getting Help Troubleshooting an SD card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Certain SD cards have a physical write protect switch on the card If the write protect switch is turned on the SD card is not writeable Steps 1 Enter the System Setup and ensure that the Internal SD Card Port is enabled 2 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover K NOTE When an SD card failure occurs the internal dual SD module controller notifies the system
72. age due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Do not use your system without the PCle card holder installed The PCle card holder is necessary to ensure proper system cooling Steps 1 Pressthe release tab and slide the card holder toward the back of the chassis to release the PCle card holder from the chassis 2 Liftthe PCle card holder out of the chassis K NOTE To ensure proper system cooling you must replace the PCle card holder 90 Figure 36 Removing and installing the PCle card holder 1 PCle card holder 2 release tab Next steps 1 Replace the PCle card holder See Installing the PCle card holder 2 Follow the procedure listed in After working inside your system Installing the PCle card holder Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Do not use your system without the PCle card h
73. al Wait until the indicators on the hard drive carrier signal that the hard drive can be removed safely For more information see the documentation for the storage controller 140 If the hard drive is online the green activity fault indicator flashes as the drive is turned off When the hard drive indicators are off the hard drive is ready for removal A CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system Steps 1 Press the release button to open the hard drive carrier release handle 2 Slide the hard drive carrier out of the hard drive slot CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 3 Ifyou are not replacing the hard drive immediately insert a hard drive blank in the empty hard drive slot Figure 68 Removing and installing a hot swap hard drive 1 release button 2 hard drive carrier 3 hard drive carrier handle 141 Figure 69 Removing and installing a 1 8 inch hot swap hard drive 1 release button 2 hard drive carrier 3 hard drive carrier handle Related video http www Dell com QRL Server PER730 HDD Quick Resource Locator Dell com QRL Server PER730 HDD Installing a hot swap hard drive Prerequisites A gt gt D gt 142 CAUTION Many repairs may only be done by a certified service technician You sho
74. alling the 1 0 panel RZ50xd itm pde ene bed edt pte a e Eta 5 Troubleshooting your system Safety first for you and your systerri iue te ide eed d des aee He rii dos Eb PY e Fe vba ed Troubleshooting system startup failure Troubleshooting external connections Troubleshooting the video subsystefn c oro m td exce de e ERRARE ec eet Troubleshooting a USB device s tides at ee Feet ee nee stu e te uk d uebe Troubleshooting iDRAC Direct USB XML configuration Troubleshooting iDRAC Direct laptop connection Troubleshooting a serial 1 O device Troubleshooting aiNlG s ir teret ee ta t ea i d tre ra gea ta Troubleshooting a WeESVSTeI ssec Mt eee ete eer edo mereri ede ede de Troubleshooting a damaged Syste eiee eia ar aaa a a nennen rnnt nnne nnne Troubleshooting the system battery uu citer emi rtt iet Pcia tede Eg Eo cata dere Pot idolo Troubleshooting power supply units eren nnn n nennen nnn nnne nnne Powersource problems ere teet e anne RE MH teda Ede eae Powersupply unit problems zs sesesttt ete ederet rr edt eer re bei ED M get eerie Troubleshooting Cooling problems o erret rg epe ee RO REGN UR Troubleshooting cooling fatis ci t e ee e o e feat di e Paus d Troubleshooting systemi Memora ie co me e rd ei ea CI ie E ge oye eina eT ayn aE e Troubleshooting an internal USB Key itti etc PE Et E eae ec Pete doe LIroubleshootrig an SD eards 2st er err ue eiie edt e te eed Troubleshooting an
75. alling the control panel R730 2 Follow the procedure listed in After working inside your system Installing the control panel R730 Prerequisites 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Replace the blank information tag in the new control panel with the information tag retained from the old control panel K NOTE Information tag lists system information such as Service Tag NIC MAC address and so on 2 To install the information tag push the information tag into the control panel slot 3 Connect all the applicable cables to the control panel 4 Slide the control panel into the slot in the chassis and secure the module with the screw Next steps Follow the procedure listed in After working inside your system 174 Removing the control panel R730xd Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the T15 Torx screwdriver handy A CAUTION Many
76. ansion card latch 7 If applicable connect the cables to the expansion card NOTE When installing a GPU card on riser 2 or riser 5 default connect the GPU card power cable to the power connector on the riser Next steps 1 Follow the procedure listed in After working inside your system 2 Install any device drivers required for the card as described in the documentation for the card Removing an expansion card from the expansion card riser 1 Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Disconnect any cables connected to the expansion card BWNP Remove the expansion card riser K NOTE The expansion card riser 1 can be used only when both the processors are installed Steps 1 Press tab A and rotate the latch clockwise 2 Press tab B and rotate the latch downward 3 Remove the expansion card from the expansion card riser 4 If you are removing the card permanently install a metal filler bracket over the empty expansion slot
77. anuals Dell OpenManage Deployment Toolkit See the OpenManage documentation at dell com openmanagemanuals For information on the list of operating systems supported on your system see the operating systems support matrix at dell com ossupport Remote management To perform out of band systems management using iDRAC you must configure iDRAC for remote accessibility set up the management station and managed system and configure the supported Web browsers For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also remotely monitor and manage the server using the Dell OpenManage Server Administrator OMSA software and OpenManage Essentials OME systems management console For more information see dell com openmanagemanuals Downloading and installing drivers and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisites K NOTE Ensure that you clear the web browser cache Steps 1 Go to dell com support drivers 2 In the Product Selection section enter the service tag of your system in the Service Tag or Express Service Code field 32 NOTE If you do not have the service tag select Automatically detect my Service Tag for me to allow the system to automatically detect your service tag or select Choose from a list of all Dell products to select your product from the Prod
78. appable SAS SATA or Nearline SAS hard drives in hard drive slots 0 through 7 Up to sixteen 2 5 inch internal hot swappable SAS SATA SAS SATA SSD or Nearline SAS hard drives in hard drive slots O through 15 Up to twelve 3 5 inch and two optional 2 5 inch back accessible internal hot swappable SAS SATA SAS SATA 201 Drives Twelve plus two and four hard drive systems Twenty four plus two hard drive systems Twenty eight hard drive systems Optical drive Connectors Back 202 NIC Serial USB Video External vFlash card PowerEdge R730xd SSD or Nearline SAS drives in hard drive slots O through 11 and 12 through 13 or Up to twelve 3 5 inch and optional two 2 5 inch back accessible and four 3 5 inch in the hard drive tray internal hot swappable SAS SATA SAS SATA SSD or Nearline SAS drives in hard drive slots O through 11 and 12 through 15 Up to twenty four and two optional 2 5 inch back accessible internal hot swappable SAS SATA SAS SATA SSD or Nearline SAS drives in hard drive slots O through 23 and 24 to 25 Or Up to twenty 2 5 inch internal hot swappable SAS SATA SAS SATA SSD or Nearline SAS drives in hard drive slots 0 through 19 and up to four 2 5 inch Dell PowerEdge Express Flash devices PCle SSDs in slots 20 to 23 and two optional 2 5 inch back accessible SAS SATA SAS SATA SSD or Nearline SAS hard drives in hard drive slots 24 and 25 Up to eighteen 1 8 inch
79. ard drive blanks installed Steps 1 Push out at the edges of the carrier to disengage the tabs on the hard drive carrier from the slots on the hard drive 2 Liftthe hard drive carrier away from the hard drive Figure 25 Removing and installing the hard drive from a hard drive carrier 1 hard drive 2 tabon the hard drive carrier 4 67 3 hard drive carrier Next steps Follow the procedure listed in After working inside your system Installing a hard drive into a hard drive carrier Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Align the tabs on the hard drive carrier with the slots on the hard drive 2 Pull the edges of the carrier to fit over the hard drive 3 Lower the hard drive carrier onto the hard drive to secure it Next steps Follow the procedure listed in After working inside your system Removing the hard drive backplane from the hard drive tray Prerequisites A CAUTION Many repairs may only be
80. ash media card slot 3 Allows you to insert a vFlash media card 10 USB connector c Allows you to connect USB devices to the system The ports are USB 2 0 compliant 11 USB management port ect Allows you to connect USB devices to the system iDRAC Direct or provides access to the iDRAC Direct features For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals The USB management port is USB 2 0 compliant 12 Optical drive optional One optional SATA DVD ROM drive or DVD RW drive 13 Tape drive slot optional One optional 3 5 inch tape backup unit 14 Quick Sync optional Indicates a Quick Sync enabled system The Quick Sync feature is optional and requires a Quick Sync bezel This feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals 13 Figure 5 Front panel features and indicators 3 5 inch and 1 8 inch hard drive chassis PowerEdge R730xd 14 Icon Description Item Indicator Button or Connector 1 Diagnostic indicators 2 System identification button 5 Power on indicator power button 4 NMI button 5 Information tag 6 Hard drives The diagnostic indicators light up t
81. ate when itis idle By default the C1E option is set to Enabled Enables or disables the processor to operate in all available power states By default the C States option is set to Enabled Enables or disables the CPU power management When set to Enabled the CPU power management is controlled by the OS DBPM and the System DBPM DAPC By default the option is set to Disabled Sets the memory patrol scrub frequency By default the Memory Patrol Scrub option is set to Standard Sets the memory refresh rate to either 1x or 2x By default the Memory Refresh Rate option is set to 1x Selects the Processor Uncore Frequency Dynamic mode allows the processor to optimize power resources across the cores and uncore during runtime The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy Selects the Energy Efficient Policy The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings Menu Item Number of Turbo Boot Enabled Cores for Processor 1 Monitor Mwait Description K NOTE If there are two processors installed in the system you see an entry for Number of Turbo Boost Enabled Cores for Processor 2 Controls the number of turbo boost enabled cores for processor 1 By default the maximum number of cores is enabled Enables the Monitor
82. ave feedback for this document write to documentation_feedback dell com Alternatively you can click on the Feedback link in any of the Dell documentation pages fill out the form and click Submit to send your feedback Quick Resource Locator Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be done by visiting dell com QRL or by using your smartphone or tablet and a model 207 specific Quick Resource QR code located on your Dell PowerEdge system To try out the QR code scan the following image Quick Resource Locator www dell com QRL Server PER730 208
83. be done by visiting dell com QRL or by using your smartphone or tablet and a model specific Quick Resource QR code located on your Dell PowerEdge system To try out the QR code scan the following image Quick Resource Locator www dell com QRL Server PER730 30 2 Performing initial system configuration After you receive your PowerEdge system you must set up your system install the operating system and set up and configure the system iDRAC IP address for system management Setting up your system P Unpack the server N Install the server into the rack For more information on installing the server into the rack see your system s Rack Installation Placemat at dell com poweredgemanuals Connect any peripherals to the system Connect the system to its electrical outlet Turn the system on by pressing the power button or using iDRAC o vB Turn on the attached peripherals Methods of setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller iDRAC IP address by using one of the following interfaces iDRAC Settings utility Lifecycle Controller 1 2 3 Dell Deployment Toolkit 4 Server LCD panel 5 Quick Sync optional You can configure iDRAC IP using 1 iDRAC Web Interface For more information see the Integrated Dell Remote Access Controller User s Guide 2 Remote Access Controller ADMin RACADM For more information see the RACADM
84. card riser 1 2 Replace the cooling shroud 3 Follow the procedure listed in After working inside your system Expansion cards and expansion card risers NOTE A missing or an unsupported expansion card riser logs an SEL event It does not prevent your system from powering on and no BIOS POST message or F1 F2 pause is displayed Expansion card installation guidelines Depending on your system configuration The following PCI Express generation 3 expansion cards are supported Table 3 Supported expansion cards Riser PCleslot Processor Height Length Link width Slot width connection 1 1 Processor 2 Low Profile Half Length x8 x16 1 2 Processor 2 Low Profile Half Length x8 x16 96 Riser PCleslot Processor connection 1 3 Processor 2 2 4 Processor 2 2 5 Processor 1 3 default 6 Processor 1 3 alternate 6 Processor 1 3 default 7 Processor 1 Height Low Profile Ful Ful Ful Ful Ful Height Height Height Height Height Length Half Length x8 Fu Fu Fu Fu Fu Length x16 Length x8 Length x8 Length x16 Length x8 K NOTE To use PCle slots 1 through 4 on the riser both the processors must be installed K NOTE The expansion card slots are not hot swappable The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority should be installed first using the slot priority indicated Al
85. ck Installing a 2 5 inch hard drive blank back Prerequisites 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel K NOTE This procedure applies only to PowerEdge R730xd systems Steps Insert the hard drive blank into the hard drive slot until it clicks into place Next steps Follow the procedure listed in After working inside your system Removing a 1 8 inch hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel AN CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed Steps Press the release button and slide the hard drive blank out of the hard drive slot 137 9 d Figure 65 Removing and installing a 1 8 inch hard drive blank 2 1 hard drive blank 2 release button Next steps If applicable install the front bezel Installing a 1 8 inch hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place Next steps If applicable install the front bezel Removing a 3 5 inch hard drive blank Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your p
86. ckplane See Installing the hard drive backplane R730 and R730xq 2 Follow the procedure listed in After working inside your system Removing the hard drive backplane R730xd Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud 152 4 Remove the cooling fan assembly 5 Remove all hard drives Pay CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Steps 1 Disconnect the SAS SATA data signal and power cable s from the backplane 2 Pressthe release tabs and lift the backplane upward and slide it toward the back of the chassis K NOTE To prevent damage to the control panel flex cable unlatch the blocking tab on the connector before removing the flex cable Do not bend the flex c
87. connector 18 161 Figure 87 Cabling diagram 1 8 Inch x18 SAS SATA backplane PowerEdge R730xd 1 hard drive backplane expander 2 System board 3 backplane signal connector O 4 backplane signal connector 1 5 integrated storage controller card 6 hard drive backplane Next steps 1 Replace the hard drive backplane See Installing the hard drive backplane R730 and R730xq 2 Follow the procedure listed in After working inside your system 162 Installing the hard drive backplane R730 and R730xd Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To prevent damage to the control panel flex cable do not bend the control panel flex cable after it is inserted into the connector Steps 1 Usethe hooks on the chassis as guides to align the hard drive backplane 2 Lower the hard drive backplane until the release tabs snap into place 3 Connect the SAS SATA SSD data signal and power cable s to the backplane Next st
88. d integrated storage controller card 157 Figure 83 Removing and installing the 3 5 inch x12 SAS SATA backplane PowerEdge R730xd release tab 2 backplane signal cable SAS cable A0 BO control panel cable On awe hard drive backplane SAS cable A2 left ear control panel cable backplane power cable 2 USB cable right ear control panel flex cable hard drive backplane connector 12 SAS AO0BO Figure 84 Cabling diagram 3 5 inch x12 SAS SATA backplane PowerEdge R730xd option 1 1 hard drive backplane 2 system board 3 backplane signal connector O 4 backplane signal connector 1 5 integrated storage controller card 159 Figure 85 Cabling diagram 3 5 inch x12 SAS SATA backplane PowerEdge R730xd option 2 1 hard drive backplane 2 system board 3 backplane signal connector O 4 backplane signal connector 1 5 hard drive mid plane 6 integrated storage controller card 7 backplane signal connector 2 160 Figure 86 Removing and installing the 1 8 Inch x18 SAS SATA backplane PowerEdge R730xd release pin SAS A2 cable control panel cable USB cable SAS cable 2 hard drive backplane assembly control panel connector SAS A2 connector left ear control panel cable backplane signal cable backplane power cable mini SAS connector 2 right ear control panel flex cable hard drive backplane expander backplane power connector hard drive backplane
89. d closing the PCle card holder latch 1 PCle card holder 2 release tab 5 PCle card holder latch Next steps Follow the procedure listed in After working inside your system 92 Cable retention bracket Removing the cable retention bracket Prerequisites Ensure that you read the Safety instructions 1 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud 4 5 Remove the PCle card holder Remove all cables routed through the cable retention bracket A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Pullthe tab to release it from the notch and slide the cable retention bracket toward the front of the chassis to release it from the chassis 2 Liftthe cable retention bracket out of the chassis Figure 38 Removing and installing the cable retention bracket 1 alignment pin 2 2 tab 3 cable retention bracket 95 Next steps 1 Replace the cable retention bracket See Installing the cable retention bracket 2 Follow the procedure listed in After working inside your system Installing th
90. d drive Installing a 1 8 inch hard drive into a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back When aligned correctly the back of the hard drive is flush with the back of the hard drive carrier Removing a hot swap hard drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 If applicable remove the bezel 3 If applicable remove the system cover to remove hot swap drives inside your system Follow the procedure listed in Before working inside your system 4 Using the management software prepare the hard drive for remov
91. d service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE To ensure proper system cooling you must install a processor blank in any empty processor socket Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver handy If you are upgrading your system download the latest system BIOS version from dell com support and follow the instructions included in the compressed download file to install the update on your system K NOTE You can update the system BIOS using the Lifecycle Controller Follow the procedure listed in Before working inside your system If installed remove the full length PCle card s Remove the cooling shroud A WARNING The heat sink and processor are hot to the touch for some time after the system has A been powered down Allow the heat sink and processor to cool before handling them CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions Steps 1 84 To remove the heat sink a Loosen one of the screws that secure the heat sink to the system board Wait 30 seconds for t
92. d so on Displays options to configure the system security settings like system password setup password TPM security and so on It also enables or disables support for the power and NMI buttons on the system Displays options to change the system date time and so on System Information screen details You can use the System Information screen allows to view system properties such as Service Tag system model and BIOS version You can view the System Information screen by clicking System Setup Main Menu System BIOS System Information The System Information screen details are explained as follows Example Menu Item System Model Name System BIOS Version System Management Engine Version System Service Tag System Manufacturer System Manufacturer 36 Description Displays the system model name Displays the BIOS version installed on the system Displays the current revision of the Management Engine firmware Displays the system Service Tag Displays the name of the system manufacturer Displays the contact information of the system manufacturer Menu Item Description Contact Information System CPLD Displays the current revision of the system CPLD firmware Version UEFI Compliance Displays the system firmware UEFI compliance level Version Memory Settings screen details You can use the Memory Settings screen to view all the memory settings as well as to enable or d
93. d switches on the network are all set to the same data transmission speed and duplex See the documentation for each network device 182 7 Ensure that all network cables are of the proper type and do not exceed the maximum length Next steps If all troubleshooting fails see Getting Help Troubleshooting a wet system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 2 3 ous 9 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Remove the following components from the system hard drives e hard drive backplane e USB memory key e hard drive tray e cooling shroud e expansion card risers if present e expansion cards e power supply unit s e cooling fan assembly if present cooling fans e processor s and heat sink s e memory modules Let the system dry thoroughly for at least 24 hours Reinstall the components you removed in step 3 nstall the system cover Turn on the system and attached peripherals f the system does not start pr
94. details are explained as follows Example Menu Item Platform Key Key Exchange Key Database 48 Description Imports exports deletes or restores the platform key PK Allows you to import export delete or restore entries in the Key Exchange Key KEK Database Menu Item Authorized Signature Database Forbidden Signature Database Description Imports exports deletes or restores entries in the Authorized Signature Database db Imports exports deletes or restores entries in the Forbidden Signature Database dbx Miscellaneous Settings screen details You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time You can view the Miscellaneous Settings screen by clicking System Setup Main Menu System BIOS Miscellaneous Settings The Miscellaneous Settings screen details are explained as follows Example Menu Item System Time System Date Asset Tag Keyboard NumLock F1 F2 Prompt on Error Load Legacy Video Option ROM In System Characterization Description Enables you to set the time on the system Enables you to set the date on the system Displays the asset tag and enables you to modify it for security and tracking purposes Enables you to set whether the system boots with the NumLock enabled or disabled By default the Keyboard NumLock is set to On K NOTE This option does not app
95. dia slot 5 standoff Next steps Follow the procedure listed in After working inside your system Installing the vFlash media unit Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE This procedure applies only to PowerEdge R730xd systems 170 Steps 1 Slide in and align the vFlash media unit with the vFlash media slot on the back of the chassis 2 Connectthe cable to the vFlash media unit 3 Replace the screw securing the vFlash media unit to the chassis Next steps Follow the procedure listed in After working inside your system Control panel assembly Removing the control panel R730 Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 2 Phillips screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your
96. done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Disconnect all the cables from the backplane Remove the hard drive carriers OY Re NIN s Remove the hard drive tray from the system A CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Steps Press the release tabs and lift the backplane out of the hard drive tray 68 Figure 26 Removing and installing the 3 5 inch x4 hard drive backplane PowerEdge R730xd 1 release tab 2 2 hard drive indicators 3 hard drive connector 4 4 guide pin 5 hard drive backplane Installing the hard drive backplane in the hard drive tray Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Ze CAUTION Many repairs may only be done by a certi
97. e touches the antenna Blinks rapidly five times and turns off for one second when the activation button is pressed This pattern is repeated until the activation button is pressed again Off Condition Quick Sync is waiting to be configured from iDRAC Quick Sync is ready to transfer Quick Sync feature is disabled from iDRAC Indicates data transfer activity Quick Sync hardware is not responding properly Reseat the bezel the problem persists see Getting help Indicates that the Quick Sync feature is turned off Use the activation button to activate it If pressing the activation button does not turn on the LEDs it indicates that power is not delivered to the Quick Sync bezel K NOTE For security purposes Quick Sync turns off after thirty seconds of in activity after the activation button is pressed Once timed out the user is expected to press the activation button again to activate Quick Sync Back panel features and indicators 11 Figure 11 Back panel features and indicators PowerEdge R730 23 2 4 Figure 12 Back panel features and indicators PowerEdge R730xd Item Indicator button or Icon Description connector 1 System identification The identification buttons on the front and back button panels can be used to locate a particular system within a rack PowerEdge When one of these buttons R730 is pressed the LCD panel on the front and the system status indicator on the back
98. e cable retention bracket Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 1 2 3 Remove the cooling shroud 4 Remove the PCIe card holder A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Align the cable retention bracket with the alignment pins on the chassis 2 Slide the cable retention bracket along the chassis wall until the tab clicks and locks the slots 3 Place all cables to be routed in the cable retention bracket Next steps 1 Install the PCle card holder 2 Install the cooling shroud 3 Follow the procedure listed in After working inside your system Integrated storage controller card Your system includes a dedicated expansion card slot on the system board for an integrated controller card that provides the integrated storage subsystem for your system s internal hard drives The controller supports SAS and SATA hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller included with your system
99. e command racadm help system thermalsettings For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Troubleshooting cooling fans Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE In the event of a problem with a particular fan the fan number is referenced by the system s management software allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly Steps 1 Remove the system cover 2 Reseat the fan or the fan s power cable 186 3 If the fan functions properly install the system cover Next steps If the problem persists see Getting Help Troubleshooting system memory Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety
100. e compared to all other modes providing improved uncorrectable multi bit failure protection In a mirrored configuration the total available system memory is one half of the total installed physical memory Half of the installed memory is used to mirror the active DIMMs In the event of an uncorrectable error the system switches over to the mirrored copy This ensures SDDC and multi bit protection Memory installation guidelines Memory modules must be identical in size speed and technology e DIMMs installed in memory sockets with white release levers must be identical and similar rule applies for sockets with black and green release tabs This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on 77 Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines NOTE 1R 2R and 4R in the following tables indicate single dual and quad rank DIMMs respectively Table 1 Memory configurations single processor System DIMM size Number of DIMM rank DIMM slot population capacity in in GB DIMMs organization and GB frequency 4 4 1 1R x8 2133 MT s Al 1R x8 1866 MT s 8 4 2 1R x8 2133 MT s A1 A2 1R x8 1866 MT s 16 4 4 1R x8 2133 MT s A1 A2 AS A4 1R x8 1866 MT s 8 2 2R x8 2133 MT s A1 A2 2R x8 1866 MT s 24 4 6 1R x8
101. e during normal operating conditions and lights amber to indicate an error condition e The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select Left or Right button on the LCD panel e The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility the LCD panel or other tools Figure 6 LCD panel features 16 Item Button 1 Left 2 Select 3 Right Description Moves the cursor back in one step increments Selects the menu item highlighted by the cursor Moves the cursor forward in one step increments Home screen During message scrolling e Press and hold the button to increase scrolling speed Release the button to stop K NOTE The display will stop scrolling when the button is released After 45 seconds of inactivity the display will start scrolling The Home screen displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system is in standby mode the LCD backlight turns off after five minutes of inactivity if there are no error messages Press one of the three navigation buttons Select Left or Right to view the Home screen To navigate to the Home screen from another menu continue to select the up arrow i until the Home icon is displayed and then select the Home icon From the Home screen press the Select butto
102. e in a system that is powered on K NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation Steps 1 Disconnect the power wires from the power source and the connector from the power supply you intend to remove 2 Disconnect the safety ground wire 3 Press the release latch and slide the power supply out of the chassis 3 4 1 5 Figure 60 Removing and installing a DC power supply 1 release latch 2 power supply status indicator power supply 4 connector 5 power supply handle 128 Installing a DC power supply unit Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product Steps 1 Verify that both the power supplies are of the same type and have the same maximum output power K NOTE The maximum output power shown in watts is listed on the power supply label 2 If installed remove the power supply blank 3 Slide the new power supply unit into the
103. e repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 176 Steps 1 Fold the PPID label around the cable 2 Fold the pull tab close to the connector and guide the connector and pull tab into the channel 3 Push the cable until the cable passes completely through the channel 4 Tighten the screws to secure the control panel to the chassis K NOTE You must route the cable properly to prevent it from being pinched or crimped 5 Connect the cable connector to the hard drive backplane by pushing on the center of the connector Next steps Follow the procedure listed in After working inside your system Removing the I O panel R730xd Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the T15 Torx screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product
104. e system board assembly by grasping a memory module processor or other components 3 Hold the system board holder lift the blue release pin lift the system board and slide it toward the front of the chassis Sliding the system board toward the front of the chassis disengages the connectors from the back of the chassis slots 4 Lift the system board out of the chassis Figure 61 Removing and installing the system board 1 release pin 2 system board system board holder Next steps 1 Replace the system board See Installing the system board 2 Follow the procedure listed in After working inside your system Installing the system board Prerequisites 1 Ensure that you read the Safety instructions 131 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Unpack the new system board assembly A CAUTION Do not lift the system board assembly by grasping a memory module processor or other components CAUTION Take care not to damage the system identification button while placing
105. ector Backplane power connector Cooling fan connector Memory module sockets Item Connector Description 44 J_FAN2U_1 Cooling fan connector 45 J_CTRL_PNL Control panel signal connector 46 CPU 1 Processor 1 47 J_FP_USB Front panel USB connector Disabling a forgotten password The system s software security features include a system password and a setup password The password jumper enables these password features or disables them and clears any password s currently in use Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Open the system et Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 4 Close the system The existing passwords are not disabled erased until the system boots with the jumper on pins 2 and 4 However before you assign a new system and or setup password you must move the jumper back to pins 4 and 6 NOTE If you assign a new system and or setup password with the jumper on pins 2 and
106. elease button on the front of the hard drive carrier and open the hard drive carrier handle Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane Close the hard drive carrier handle to lock the hard drive in place Removing a hard drive from a hard drive carrier Prerequisites 1 Keep the 1 Phillips screwdriver handy 2 Remove the hard drive carrier from the system Steps 1 Remove the screws from the slide rails on the hard drive carrier 2 Lift the hard drive out of the hard drive carrier Figure 70 Removing and installing a hard drive into a hard drive carrier 1 screw 4 2 hard drive 3 hard drive carrier Related video http www Dell com QRL Server PER730 HDD 143 Quick Resource Locator Dell com QRL Server PER730 HDD Installing a hard drive into a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back 2 Align the screw holes on the hard drive with the set
107. em When this field is set to Enabled the operating system is allowed to initialize the timer When the option is set to Disabled the default the timer will have no effect on the system Enables or disables the support for PCle devices that require large amounts of memory By default the option is set to Enabled Enables or disables the available PCle slots on your system The Slot Disablement feature controls the configuration of PCle cards installed in the specified slot Slot disablement must be used only when the installed peripheral card is preventing booting into the operating system or causing delays in system startup If the slot is disabled both the Option ROM and UEFI driver are disabled Serial Communication screen details You can use the Serial Communication screen to view the properties of the serial communication port You can view the Serial Communication screen by clicking System Setup Main Menu System BIOS Serial Communication The Serial Communication screen details are explained below Example Menu Item Description Serial Selects serial communication devices Serial Device 1 and Serial Device 2 in the Communication BIOS BIOS console redirection can also be enabled and the port address can be specified By default Serial Communication option is set to Auto Serial Port Enables you to set the port address for serial devices By default the Serial Port Address Address option is set to Serial Device 12 COM2
108. em startup to run the Lifecycle Controller and then run the Hardware Configuration wizard to check the RAID configuration See the Lifecycle Controller documentation or online help for information on RAID configuration b Ensure that the hard drive s are configured correctly for the RAID array c Take the hard drive offline and reseat the drive d Exit the configuration utility and allow the system to boot to the operating system Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information Reboot the system and enter the System Setup Verify that the controller is enabled and the drives are displayed in the System Setup Next steps If the problem persists try troubleshooting the expansion cards or see Getting Help 190 Troubleshooting a storage controller A E kw NP ONAN 10 11 12 13 14 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting a SAS or PERC controller see the documentation for your operating system and the controller
109. en of the System Setup To boot from the USB memory key configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup K NOTE To locate the internal USB connector on the system board see System board connectors Replacing the internal USB key Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 118 Steps 1 Locate the USB connector or USB key on the system board NOTE To locate the internal USB connector on the system board see System board connectors 2 If installed remove the USB key 3 Insert the new USB key into the USB connector Figure 53 Replacing the internal USB key 1 USB memory key 2 USB memory key connector Next steps 1 Follow the procedure listed in After working inside your system 2 While booting press F2 to enter the System Setup and verify that the USB key is detected by the system System battery Replacing the system battery Prere
110. enerations of servers can result in a power supply unit mismatch condition or failure to power on 121 Hot Spare feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy When the Hot Spare feature is enabled one of the redundant power supplies is switched to a sleep state The active power supply supports 100 of the load thus operating at higher efficiency The power supply in the sleep state monitors output voltage of the active power supply If the output voltage of the active power supply drops the power supply in the sleep state returns to an active output state If having both power supplies active is more efficient than having one power supply in a sleep state the active power supply can also activate a sleeping power supply The default power supply settings are as follows e If the load on the active power supply is more than 50 then the redundant power supply is switched to the active state e If the load on the active power supply falls below 20 then the redundant power supply is switched to the sleep state You can configure the Hot Spare feature using the iDRAC settings For more information on iDRAC settings see the Integrated Dell Remote Access Controller User s Guide at dell com support manuals Removing the power supply unit blank If you are installing a second power supply unit remove the power supply unit blank in the bay by pul
111. eps 1 Replace the cooling fan assembly 2 Replace the cooling shroud 3 Install the hard drives in their original locations 4 Follow the procedure listed in After working inside your system Removing the optional hard drive backplane back Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 5 Remove both hard drives A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations K NOTE This procedure applies only to PowerEdge R730xd systems Steps 1 Disconnect all the cables from the backplane 2 Liftthe release pin and slide the backplane toward the front of the chassis 3 Lift the backplane to remove it from the chassis 163 Figure 88 Removing and installing the optional 2 5 inch x2 hard drive backpla
112. erformance EPP label on the back Reseat the power supply unit NOTE After installing a power supply unit allow several seconds for the system to recognize the power supply unit and determine if it is working properly If the problem persists see Getting Help 185 Troubleshooting cooling problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that the following conditions exist e System cover cooling shroud EMI filler panel or back filler bracket is not removed Ambient temperature is not too high External airflow is not obstructed Acooling fan is not removed or has not failed The expansion card installation guidelines have been followed Additional cooling can be added by one of the following methods From the iDRAC Web GUI 1 Click Hardware Fans Setup 2 From the Fan Speed Offset drop down list select the cooling level needed or set the minimum fan speed to a custom value From F2 System Setup 1 Select iDRAC Settings Thermal and set a higher fan speed from the fan speed offset or minimum fan speed From RACADM commands 1 Runth
113. es A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup the problem may be caused by software rather than by a defective battery E 184 Steps 1 Re enter the time and date in the System Setup 2 Turn off the system and disconnect it from the electrical outlet for at least one hour 3 Reconnect the system to the electrical outlet and turn on the system 4 Enter the System Setup If the date and time are not correct in the System Setup check the SEL for system battery messages Next steps If the problem persists see Getting Help Troubleshooting power supply units A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation
114. es Results Displays the results of all tests that are executed System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the ePSA Diagnostics Guide Notebooks Desktops and Servers at dell com support manuals 195 Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password see Disabling a forgotten password Table 5 System board jumper settings Jumper Setting Description PWRD EN as The password reset feature is enabled pins 2 4 ooo ME BIOS local access is unlocked at the next AC power cycle rx The password reset feature is disabled pins 4 6 246 NVRAM CLR rim The configuration settings are retained at the next a system boot pins 5 5 aoe The configuration settings are cleared at system 198 boot pins 1 3 196 System board connectors 345678 43 42 41 40 39 38 36 Figure 98 System board jumpers and connectors Item Connector 1 J BP SIG1 2 J_PS_2 3 J_BP_SIGO 4 J_BPO 5 J_SATA_CD 6 J_SATA_TBU 7 J_TBU 8 J_PS_1 9 J_IDSDM 10 J_NDC 37 35 15 11 12 13 14 32 Description Backplane signal connector 1 PSU 2 connector Backplane signal connector O Backplane power connecto
115. ety instructions Follow the procedure listed in Before working inside your system 1 2 3 If applicable remove the expansion card s in the expansion card riser 2 4 Keep the 1 Phillips screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Angle the card so that the Ethernet connectors fit through the slot in the back panel 2 Align the captive screws on the card with the captive screw sockets on the system board 3 Press the touch points on the card until the card connector is firmly seated on the system board connector 4 Using a 1 Phillips screwdriver tighten the captive screws to secure the network daughter card to the system board Next steps 1 If applicable install the expansion card s in the expansion card riser 2 2 Follow the procedure listed in After working inside your system Internal USB memory key optional An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device The USB connector must be enabled by the Internal USB Port option in the Integrated Devices scre
116. ff If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode Item 10 11 12 15 Indicator button or Icon connector Video connector IOl LCD menu buttons Information tag LCD panel Hard drives USB management port et iDRAC Direct vFlash media card slot 3 USB connector oct Optical drive optional Quick Sync optional Description To reset iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds Allows you to connect a VGA display to the system Allow you to navigate the control panel LCD menu A slide out label panel which allows you to record system information such as Service Tag NIC MAC address and so on as per your need Displays system ID status information and system error messages The LCD lights blue during normal system operation The LCD lights amber when the system needs attention and the LCD panel displays an error code followed by descriptive text K NOTE If the system is connected to a power source and an error is detected the LCD lights amber regardless of whether the system is turned on or off Up to eight 3 5 inch hot swappable drives Allows you to connect USB devices to the system or provides access to the iDRAC Direct features For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals The
117. fied service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product About this task Steps Align the hard drive backplane with the guide pin on the chassis and lower the hard drive backplane on the chassis until it is firmly seated Next steps 1 Install the hard drives carriers in to the hard drive tray 2 Install the hard drive tray in to the chassis 3 Follow the procedure listed in After working inside your system 69 Cooling fans Your system supports six hot swappable cooling fans NOTE In the event of a problem with a particular fan the fan number is referenced by the system management software allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly Removing a cooling fan Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing t
118. from the slots on the hard drive blank 2 Liftthe hard drive carrier away from the hard drive blank 63 Figure 23 Removing and installing the hard drive blank from a hard drive carrier 1 hard drive blank 2 tab onthe hard drive carrier 4 3 hard drive carrier Next steps Follow the procedure listed in After working inside your system Installing a hard drive blank into a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed Steps 1 Align the tabs on the hard drive carrier with the slots on the hard drive blank 2 Pull the edges of the carrier to fit over the hard drive blank 3 Lower the hard drive carrier onto the hard drive blank to secure it Next steps Follow the procedure listed in After working inside your system 64 Removing a hard drive carrier from the hard drive tray Prerequisites
119. g inside your system Remove the cooling shroud BWNP Removing the cooling fan assembly A WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module A CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or gold contacts 2 Ifa memory module or a memory module blank is installed in the socket remove it K NOTE Retain the removed memory module blank s for future use CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module insert both ends of the memory module simultaneously 3 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket NOTE The memory module socket has an alignment key that allows you to install the memory module in the socket in only one orientation CAUTION Do not apply pressure at the cente
120. gs Boot Sequence 3 Use the arrow keys to select a boot device and use the and keys to move the device down or up in the ordering 4 Click Exit click Yes to save the settings on exit 50 Choosing the system boot mode System Setup enables you to specify the boot mode for installing your operating system BIOS boot mode the default is the standard BIOS level boot interface e UEFI boot mode is an enhanced 64 bit boot interface based on Unified Extensible Firmware Interface UEFI specifications that overlays the system BIOS You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup Once you specify the boot mode the system boots in the specified boot mode and you then proceed to install your operating system from that mode Thereafter you must boot the system in the same boot mode BIOS or UEFI to access the installed operating system Trying to boot the operating system from the other boot mode will cause the system to halt at startup K NOTE Operating systems must be UEFl compatible to be installed from the UEFI boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode K NOTE For the latest information on supported operating systems go to dell com ossupport Assigning a system and setup password Prerequisites K NOTE The password jumper enables or disables the System Password and Setup Password features F
121. h the product 178 Steps 1 Fold the PPID label around the cable 2 Pushthe cable until the cable passes completely through the channel CAUTION To prevent damage to the I O cable you must release the locking tab before removing or installing the I O cable from the connector on the hard drive backplane 3 If locked rotate the locking tab on the I O cable connector clockwise 90 degrees to release the lock 4 Connect the I O panel cable to the connector on the hard drive backplane 5 Rotate the locking tab on the I O cable connector counter clockwise 90 degrees to secure the lock 6 Tighten the screws to secure the control panel to the chassis K NOTE You must route the cable properly to prevent it from being pinched or crimped Next steps Follow the procedure listed in After working inside your system 179 Troubleshooting your system Safety first for you and your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting system startup failure If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager t
122. hard drive carrier into the hard drive tray Removing a hard drive from a hard drive carrier nstalling a hard drive into a hard drive carrier sssssssssssssssssssseenee eene Removing the hard drive backplane from the hard drive tray nstalling the hard drive backplane in the hard drive tray sssssssssssse Cooling fans C E eee tae he hd haere te nln ee ede elie Removing a cooling fan c cece eeeeeeeeeeeeeeeeeee lnstalling a COOLING fari eee ad ead ei eed ine Ae ees Coolirigsfaniassermbly s tette creek Hc Hoe D c OR CHER ERE USE ee o e d e ela ga Removing the cooling fan assembly eere enne eere nnns Installing the cooling fan assembly sssssssssssssssssssssee eere nennen nns System MeMO sect esten p eta Vere dE e eere Ene e cede eh stu reget et a i ead General memory module installation guidelines ssss ee Mode specific guidelines riter ee Nl e RR ee HIR RUE eet Sample memory CoLlfIguratioris xs inte plc regi abren beet HU re to Pr ore t Removing memore modules cete rere terere e ed e e AAA Installing memory modules cette e d e e Ed deci arbre aera pai dh PIrOGCOSSOIStce cositas rea tede eS Pa bovem m tp qe etn t NU er Removing a processor qus ee tree rete nado uie ef pc e E e tv reo eee rie eure es Installing a processor Pelecardiholder e cert rit o dn a cec dee eren venga es Removing the PCle card holder ree Reg rege ea e RARE dn Instal
123. hat is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time K NOTE The procedure for removing each fan is identical Steps Press the fan release tab and lift the cooling fan out of the cooling fan assembly 70 Figure 27 Removing and installing a cooling fan 1 cooling fan assembly 2 cooling fan connector 6 3 fan release tab 6 4 cooling fan 6 5 ae connector on system board 6 Related video http www Dell com QRL Server PER730 Fans Quick Resource Locator Dell com QRL Server PER730 Fans Next steps 1 Replace the cooling fan See Installing a cooling fan 2 Follow the procedure listed in After working inside your system Installing a cooling fan Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 71 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product
124. he memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 2 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or gold contacts To release the memory module from the socket simultaneously press the ejectors on both ends of the memory module socket Figure 30 Removing and installing a memory module 1 memory module 2 memory module socket memory module socket ejector 2 Related video http www Dell com QRL Server PER730 DIMMs 81 Quick Resource Locator Dell com QRL Server PER730 DIMMs Installing memory modules Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Follow the procedure listed in Before workin
125. he heat sink to loosen from the processor b Remove the screw diagonally opposite the screw you first removed c Repeat the procedure for the remaining two screws d Remove the heat sink 2 4 Figure 32 Removing and installing a processor heat sink 1 captive screw 4 2 heatsink processor socket 4 slot 4 CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped 85 4 Figure 33 Processor shield 1 close first socket release lever 2 lock icon processor 4 open first socket release lever 5 unlock icon 2 To remove the processor a Release the open first socket lever near the unlock icon e by pushing the lever down and out from under the tab b Similarly release the close first socket release lever near the lock icon Q by pushing the lever down and out from under the tab Lift the lever 90 degrees upward c Lower the open first socket release lever to lift the processor shield 86 Figure 34 Removing and installing a processor 1 3 5 7 close first socket release lever processor processor shield socket o o hw pin 1 indicator of processor slot 4 open first socket release lever socket keys 4 d Hold the tab on the processor shield and lift the processor shield until the open first socket release lever lifts up A CAUTION The socket pins are fragile and can be permanently damaged Be
126. he system hangs The reverse is also true You must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting external connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troubleshooting the video subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor 3 Run the appropriate diagnostic test If the tests run successfully the problem is not related to video hardware If the tests fail see Getting Help Troubleshooting a USB device About this task Use the following steps to troubleshoot a USB keyboard mouse For other USB devices go to step 7 Steps 1 Disconnect the keyboard and mouse cables from the system and reconnect them 2 Ifthe problem persists connect the keyboard mouse to the USB port s on the opposite side of the system 180 3 Ifthe problem is resolved restart the system enter the System Setup and check if the non functioning USB ports are enabled Check if USB 3 0 is enabled in System Setup If enabled disable it and see if the issue is resolved older operating systems may not support USB 3 0 4 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or Standard OS Use
127. ier Hard drive backplang s ute etr EE a eg ae EROR Pe ERO case Removing the hard drive backplane R730 ssssssssssssssseeeeeeeeeeeeeenre ene Removing the hard drive backplane R730xd sss Installing the hard drive backplane R730 and R730xdQ sssssssssssssseene Removing the optional hard drive backplane back Installing the optional hard drive backplane back Tape backup unitAOptoral zs eite p Fe b b Pu ER He Sob t tct R moving thetape backup UnlE tte detenta e OU Installing th tape backup OE xo xen e ERR ER BER IA ERREUR Optical drives Optional sei fet report utellus acea reU Le bcd peu ba rd Removing the optical drIVe zii dia deccm to erre aod E eee e bip cna c Pe p P ceu eae Installing the Optical drives oe ee tete ned ei c s ofi SD vFlasEimiedia atdsuni tn a ee e i de de Hon Hr Ee tus ceca d A e e dies Replacing an SD vFlash media card Pemoving the vFlash media unit eo eie ed te Lee e eade re adu e dc Installing the VE lash media UMNs ic e eU tpe e Er ER RR FRENAR er R Control panel assembly eo ee oT ee e edu cdi Removing the control panel R730 Installing the control panel R73O cc ccccceseceeeeeenceeeteneeceecesaeeeeeecaeeeeseeecesseaaeeeeseneeseseenseeeeees Removing the control panel R7 SOKA aca rata e ha t NOU EROR 175 Installing the control panel R730xq sssssssssseeeneeeeeeeeenemeenrrnnne nnne 176 Removing the I O panel R730xd Inst
128. imize system availability Node Interleaving Specifies if Non Uniform Memory architecture NUMA is supported If this field is Enabled memory interleaving is supported if a symmetric memory configuration is 37 Menu Item Snoop Mode Description installed If Disabled the system supports NUMA asymmetric memory configurations By default Node Interleaving option is set to Disabled Specifies the Snoop Mode options Snoop Mode options available are Home Snoop Early Snoop Cluster on Die By default the Snoop Mode option is set to Early Snoop The field is only available when Node Interleaving is Disabled Processor Settings screen details You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher and logical processor idling You can view the Processor Settings screen by clicking System Setup Main Menu System BIOS Processor Settings The Processor Settings screen details are explained as follows Example Menu Item Logical Processor Alternate RTID Requestor Transaction ID Setting Virtualization Technology Address Translation Service ATS Adjacent Cache Line Prefetch Hardware Prefetcher DCU Streamer Prefetcher DCU IP Prefetcher Execute Disable 38 Description Enables or disables the logical processors and displays the number of logical processors If the Logical Process
129. ings The System Profile Settings screen details are explained as follows 45 Example Menu Item System Profile CPU Power Management Memory Frequency Turbo Boost Energy Efficient Turbo C1E C States Collaborative CPU Performance Control Memory Patrol Scrub Memory Refresh Rate Uncore Frequency Energy Efficient Policy 46 Description Sets the system profile If you set the System Profile option to a mode other than Custom the BIOS automatically sets the rest of the options You can only change the rest of the options if the mode is set to Custom By default the System Profile option is set to Performance Per Watt Optimized DAPC DAPC is Dell Active Power Controller NOTE The following parameters are available only when the System Profile is set to Custom Sets the CPU power management By default the CPU Power Management option is set to System DBPM DAPC DBPM is Demand Based Power Management Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed Enables or disables the processor to operate in turbo boost mode By default the Turbo Boost option is set to Enabled Enables or disables the Energy Efficient Turbo Energy Efficient Turbo EET is a mode of operation where a processor s core frequency is adjusted within the turbo range based on workload Enables or disables the processor to switch to a minimum performance st
130. ins in the socket CAUTION While removing or reinstalling the processor wipe your hands of any contaminants Contaminants on the processor pins such as thermal grease or oil can damage the processor a Align the processor with the socket keys 88 CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket b Align the pin 1 indicator of the processor with the triangle on the socket c Place the processor on the socket such that the slots on the processor align with the socket keys CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket d Close the processor shield e Lower the close first socket release lever near the lock icon Q and push it under the tab to lock it f Similarly lower the open first socket release lever near the unlock icon and push it under the tab to lock it To install the heat sink a If applicable remove the existing thermal grease from the heat sink using a clean lint free cloth b Apply thermal grease on the top of the processor Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the figure A CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket Figure 35 Applying thermal grease on
131. internal hot swappable uSATA SSD drives in hard drive slots 0 through 17 up to eight 3 5 inch internal hot swappable SAS SATA SAS SATA SSD or Nearline SAS drives in hard drive slots 18 through 25 and two 2 5 inch back accessible SAS SATA SAS SATA SSD or Nearline SAS drives in hard drive slots 26 through 27 One optional SATA DVD ROM drive or DVD RW drive K NOTE DVD devices are data only NOTE This setting is not available on PowerEdge R730xd systems Four 1 Gbps two 1 Gbps plus two 10 Gbps or four 10 Gbps 9 pin DTE 16550 compatible Two 4 pin USB 3 0 compliant 15 pin VGA One flash memory card slot with iDRAC8 Enterprise card Connectors Front USB Video External vFlash card PowerEdge R730 Internal USB Internal Dual SD Module Video Video type Video memory Physical Height Width Depth Maximum configuration weight NOTE The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system One 4 pin USB 2 0 compliant PowerEdge R730 One 4 pin USB 2 0 compliant PowerEdge R730xd One USB management port iDRAC Direct 15 pin VGA One flash memory card slot with iDRAC8 Enterprise card NOTE The card slot is available for use only if the iDRACS Enterprise license is installed on your system One 4 pin USB 3 0 compliant Two optional flash memory card slots with the internal SD module NOTE One card slot is dedicated for redundanc
132. isable specific memory functions such as system memory testing and node interleaving You can view the Memory Setting screen by clicking System Setup Main Menu System BIOS Memory Settings The Memory Settings screen details are explained as follows Example Menu Item Description System Memory Displays the amount of memory installed in the system Size System Memory Displays the type of memory installed in the system Type System Memory Displays the system memory speed Speed System Memory Displays the system memory voltage Voltage Video Memory Displays the amount of video memory System Memory Specifies whether system memory tests are run during system boot Options are Testing Enabled and Disabled By default the System Memory Testing option is set to Disabled Memory Specifies the memory operating mode The options available are Optimizer Mode Operating Mode Advanced ECC Mode Mirror Mode Spare Mode Spare with Advanced ECC Mode and Dell Fault Resilient Mode By default the Memory Operating Mode option is set to Optimizer Mode K NOTE The Memory Operating Mode can have different defaults and available options based on the memory configuration of your system K NOTE The Dell Fault Resilient Mode establishes an area of memory that is fault resilient This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to max
133. ists see Getting help Restart the system Update any required drivers for the PCle card Re install the card If the problem persists see Getting help NOTE For more information on supported PCle cards see Expansion card installation guidelines 19 Hard drive indicator codes 3 Figure 7 Hard drive indicators 1 hard drive activity indicator 2 hard drive status indicator 3 hard drive Figure 8 Hard drive indicators on the hard drive tray backplane 1 hard drive activity indicator 2 hard drive status indicator 3 hard drive backplane on hard drive tray NOTE If the hard drive is in Advanced Host Controller Interface AHCI mode the status indicator on the right side does not function and remains off 20 Drive status indicator pattern RAID only Blinks green two times per second Off ies inks green amber and turns off ies inks amber four times per second ivy inks green slowly Steady green ies inks green three seconds amber three seconds and turns off six seconds Condition Identifying drive or preparing for removal Drive ready for insertion or removal K NOTE The drive status indicator remains off until all hard drives are initialized after the system is turned on Drives are not ready for insertion or removal during this time Predicted drive failure Drive failed Drive rebuilding Drive online Rebuild aborted iDRAC Direct LED indicator codes K
134. l PowerEdge Express Flash devices PCle SSD and up to two optional 2 5 inch back accessible hard drives Up to eighteen 1 8 inch hard drives up to eight 3 5 inch hard drives and up to two 2 5 inch back accessible hard drives Front panel features and indicators 8 10 911 5 6 7 Figure 1 Front panel features and indicators 3 5 inch hard drive chassis PowerEdge R730 Item Indicator button or connector 1 Power on indicator power button 2 NMI button 3 System identification button 10 Icon Description The power on indicator lights when the system power is on The power button controls the power supply output to the system K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system documentation The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again Press to toggle the system ID on and o
135. l cal ocak cabaret catia ieee dtu tity deel 35 System Information screen details ieee sas ete te ter pei erede ient iga 56 Memory Settings screen details toit ter ente ett cene ben ebat ebd evens 37 Processor Settings screen details 4 rte dened cies d e eden d de eer sites 38 SATA S ttinigs Screen details tai scm t e e P E RC EO YR T eA nets 39 Boot Settirigs screen d talls cere radere eibi ta dire de da etri o REC E ERR ERE tens 42 Network Settings screen details rrt tee eder abite d e e RE La a e dea 43 Integrated Devices screen details eene nennen nnns 43 Serial Communication screen details essen eene nemen nens System Profile Settings screen detail snc ate ttt e e e ei t Rn 4 SystermSecurity settungs screen detalls 22 2 ine code p pec f rr e dc tas Miscellaneous Settings screen details eee emere About Boot Mariag6r ht eff eret ende beca t tegi biben abet eb eue Enterirg Boot Maraggr i e d sciet cetero reri Sone tare ile anne ca eua Mele er equ Boot Manager rnalri menu ced thes ih ee etude a pc a Ve Ea E et Lp EU Ee ra ee ii Eg Changing the boot Orden s sn die ta e Pee Teen ie Po D ede Led Ra redu Fai ben en Choosing the system boot mode oe i a e db T ba aae n dens Assigning a system and setup password sss Deleting or changing an existing system and or setup password 4 Installing and removing system components esee 53 Safety instEUCtio
136. l other expansion cards should be installed in card priority and slot priority order Table 4 Expansion card installation order Card priority 10 Card type PCle Bridge GPU double wide GPU single wide RAID H730P low profile RAID H830 RAID H830 low profile 40 Gb NICs full height 40 Gb NICs low profile FC16 HBA full height FC16 HBA low profile 10 Gb NICs full height 10 Gb NICs low profile FC8 HBA full height FC8 HBA low profile 1 Gb NICs full height 1 Gb NICs low profile 12 Gb SAS low profile PowerEdge R730 Slot priority PowerEdge R730xd not supported 4 6 4 6 4 7 5 not supported NM oO M oU M OU M OU OU WN NWN WN d M 4D M MOM OM 6 4 5 4 6 not supported not supported 2 3 6 3 4 3 4 2 4 2 4 2 4 2 3 MO OQ O WO WoNMoNM D on Max allowed PowerEdge R730 0 2 4 0 2 2 4 4 5 4 5 4 5 4 5 PowerEdge R730xd 1 0 0 p N N N N N N N N N N N N DD Link width Slot width 97 Card Card type Slot priority Max allowed priority PowerEdge PowerEdge PowerEdge PowerEdge R730 R730xd R730 R730xd 12 Gb SAS full height 7 6 4 5 6 4 5 4 3 11 Integrated RAID integrated slot integrated slot 1 1 12 NDC integrated slot integrated slot 1 1 Removing an expansion card from expansion card riser 2 or 3 Prerequisites ZX CAUTION Many repairs may only be done by a certified service technician You should
137. ling the PCle card holder sssessssssssssssseseeeeee eene tenerent nnne ennt nnn Opening and closing the PCle card holder latch Cable reteritornDrack6t s sei coner a ned e dH n a re ett Dni Removing the cable retention bracket erret Installing the cable retentiori Bracket t e et tee tes Integrated storage controller card icti ost ner o er eter e er e rar erue Removing the integrated storage controller card Installing the integrated storage controller card sssssssssse e Expansion cards and expansion card risers ssssssssssssssseeeeemeeeem enemies Expansion card installation quidelln s ueniet ete to Removing an expansion card from expansion card riser 2 or 5 nstalling an expansion card into the expansion card riser 2 or 5 Removing an expansion card from the expansion card riser 1 nstalling an expansion card into the expansion card riser 1 Removing the riser 1 blank stalling the riser 1 blanket he t E mre t ee Ped Oe re rede de e e epe dea Pda REMOVING expansionecard rlsers 1 utet t se ch vette free ee os exe edebat nstalling expansionscard iSets eue rre e be path eee bt eer p aede eE E GPU card installation guideliries erii ipe ra pred d etd ntes Removing a GRU Carns sr ier erre rib pub ED ER Mee ER ANEHERR ANE ERAS ERE RR ines Installingra GRUiCard iiss Sat ee Rea ede de e dee IO ere etes Internal D al SD Module Optional ied trop rho eter
138. ling the blank outward CAUTION To ensure proper system cooling the power supply blank must be installed in the second power supply bay in a non redundant configuration Remove the power supply blank only if you are installing a second power supply 122 Figure 56 Removing and installing the power supply blank 1 power supply blank 2 power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay To install the power supply unit blank align the blank with the power supply unit bay and push it into the chassis until it clicks into place Removing an AC power supply unit Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a time in a system that is powered on K NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation
139. lled remove the front bezel For more information see Removing the bezel Remove the system cover For more information see Removing the system cover After working inside your system 1 w Install the system cover For more information see Installing the system cover Install the optional bezel Reconnect the system to its electrical outlet and peripherals Turn the system on including any attached peripherals 53 Recommended tools You need the following tools to perform the removal and installation procedures e Key to the bezel lock This is only required when you have a bezel e 2 Phillips screwdriver e 1 Phillips screwdriver e T6 T8 T10 and T15 Torx screwdrivers The following tools are required for assembling cables for a DC power supply unit PSU e AMP 90871 1 hand crimping tool or equivalent e Tyco Electronics 58433 3 or equivalent e Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Front bezel optional Removing the front bezel 1 Unlock the bezel lock at the left end of the bezel 2 Lift the release latch next to the bezel lock 3 Pull the left end of the bezel unhook the right end and remove the bezel 54 Figure 16 Removing and installing the front bezel 1 bezel lock 2 front bezel Figure 17 Removing and installing the Q
140. lling grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product Steps 1 Strip the insulation from the end of the green yellow wire exposing approximately 4 5 mm 0 175 inch of copper wire 2 Using a hand crimping tool Tyco Electronics 58433 3 or equivalent crimp the ring tongue terminal Jeeson Terminals Inc R5 4SA or equivalent to the green yellow wire safety ground wire 3 Connect the safety ground wire to the grounding post on the back of the system using a 6 32 nut equipped with a locking washer Figure 58 Assembling and connecting the safety ground wire 1 46 32nut 2 spring washer locking washer 4 safety ground wire 5 grounding post 126 Assembling the DC input power wires Prerequisites WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product Steps 1 Strip the insulation from the ends of the DC power
141. llow the procedure listed in After working inside your system 109 Installing expansion card risers Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable reinstall the expansion card s into the expansion card riser 1 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Align the expansion card riser with the connectors and the riser guides on the system board 2 Lower the expansion card riser into place until the expansion card riser is fully seated in the connector Next steps 1 Install the expansion card s into the expansion card risers 2 or 3 2 Follow the procedure listed in After working inside your system 3 Install any device drivers required for the card as described in the documentation for the card GPU card installation guidelines NOTE Internal GPU cards are supported on the PowerEdge R730 and not on the PowerEdge R730xd The PowerEdge R730 must be installed with two processors The processor must be of 120 W or less The processor must
142. low Example Menu Item Description USB 3 0 Setting Enables or disables the USB 3 0 support Enable this option only if your operating system supports USB 3 0 If you disable this option devices operate at USB 2 0 speed USB 3 0 is disabled by default User Accessible Enables or disables the USB ports Selecting Only Back Ports On disables the front USB Ports USB ports selecting All Ports Off disables all USB ports The USB keyboard and mouse operates during boot process in certain operating systems After the boot process is complete the USB keyboard and mouse do not work if the ports are disabled NOTE Selecting Only Back Ports On and All Ports Off will disable the USB management port and also restrict access to iDRAC features Internal USB Port Enables or disables the internal USB port By default the option is set to Enabled 43 Menu Item Integrated RAID Controller Integrated Network Card 1 Embedded NIC1 and NIC2 l OAT DMA Engine Embedded Video Controller Current State of Embedded Video Controller SR IOV Global Enable OS Watchdog Timer Memory Mapped I O above 4GB Slot Disablement 44 Description Enables or disables the integrated RAID controller By default the option is set to Enabled Enables or disables the integrated network card NOTE The Embedded NIC1 and NIC2 option is only available on systems that do not have Integrated Network Card 1 Enables or disables the Embedded N
143. low the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system fX CAUTION The hard drive tray is hot to touch for some time after the system has been powered down Allow time for the hard drive tray to cool before handling it Steps 1 Disconnect the SAS power and signal cables from the hard drive backplane 2 Liftthe hard drive tray handles 90 degrees upward 3 Hold the hard drive tray handles and lift the hard drive tray out of the chassis 61 7 Figure 22 Removing and installing the hard drive tray 1 hard drive tray handle 2 2 hard drive 4 3 hard drive indicator 4 SAS cable 5 backplane signal cable 6 backplane power cable 7 guide pin on the chassis 4 Next steps 1 Replace the hard drive tray See Installing the hard drive tray 2 Follow the procedure listed in After working inside your system Installing the hard drive tray Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instruction
144. ly to 84 key keyboards Enables or disables the F1 F2 prompt on error By default F1 F2 Prompt on Error is set to Enabled The F1 F2 prompt also includes keyboard errors Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video controller Selecting Enabled in the operating system does not support UEFI video output standards This field is only for UEFI boot mode You cannot set this to Enabled if UEFI Secure Boot mode is enabled This option enables or disables In System Characterization By default In System Characterization is set to Disabled The two other options are Enabled and Enabled No Reboot NOTE The default setting for In System Characterization is subject to change in future BIOS releases When enabled In System Characterization ISC executes during POST upon detecting relevant change s in system configuration to optimize system power and performance ISC takes about 20 seconds to execute and system reset is required for ISC results to be applied The Enabled No Reboot option executes ISC and continues without applying ISC results until the next time system reset occurs The Enabled option executes ISC and forces an immediate system reset so that ISC 49 Menu Item Description results can be applied It takes the system longer to be ready due to the forced system reset When disabled ISC does not execute About Boot Manager Boot Manager enables you to add dele
145. must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives A CAUTION Do not attempt to remove the TPM plug in module from the motherboard Once the TPM plug in module is installed it is cryptographically bound to that specific motherboard Any attempt to remove an installed TPM plug in module breaks the cryptographic binding and it cannot be re installed or installed on another motherboard 1 Ensure that you read the Safety instructions 129 130 2 Follow the procedure listed in Before working inside your system 3 Remove the following a cooling shroud b cooling fan assembly c hard drive tray if installed d power supply unit s e allexpansion card risers f integrated storage controller card g internal dual SD module h internal USB key if installed i PCle card holder j cable retention bracket k heatsink s heat sink blank s L processors s processor blank s CAUTION To prevent damage to the processor pins when replacing a faulty system board ensure that you cover the processor socket with the processor protective cap m memory modules and memory module blanks n network daughter card Steps 1 Disconnect the mini SAS cable from the system board 2 Disconnect all cables from the system board CAUTION Take care not to damage the system identification button while removing the system board from the chassis A CAUTION Do not lift th
146. n to enter the main menu Setup menu NOTE When you select an option in the Setup menu you must confirm the option before proceeding to the next action Option iDRAC Set error Set home Description Select DHCP or Static IP to configure the network mode If Static IP is selected the available fields are IP Subnet Sub and Gateway Gtw Select Setup DNS to enable DNS and to view domain addresses Two separate DNS entries are available Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL This is useful when trying to match an LCD message with an SEL entry Select Simple to display LCD error messages in a simplified user friendly description For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Select the default information to be displayed on the LCD Home screen See View menu to see the options and option items that can be set as the default on the Home screen 17 View menu NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action ays the IPv4 or IPv6 addresses for iDRAC8 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet ays the MAC addresses for iDRAC iSCSI or Network devices ays the name of the Host Model or User String for the system ays the power output of the system in BTU hr
147. ne PowerEdge R730xd 1 SAS cable 2 release pin 3 hard drive connector 2 4 power cable 5 backplane signal cable Installing the optional hard drive backplane back Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 164 K NOTE This procedure applies only to PowerEdge R730xd systems Steps 1 Align the notches on the backplane with the notches on the chassis 2 Liftthe release pin and slide the backplane toward the back of the chassis until firmly seated 3 Release the release pin to lock the backplane to the chassis 4 Reconnect all the cables to the backplane Next steps 1 Install both the hard drives in their original location 2 Follow the procedure listed in After working inside your system Tape backup unit optional The tape backup unit is supported only on 2 5 inch hard drive systems of PowerEdge R730 Removing the tape backup unit Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the p
148. ng 0 26 Gims at 5 Hz to 350 Hz all operation orientations Storage 1 88 Gms at 10 Hz to 500 Hz for 15 min all six sides tested Maximum shock Operating Six consecutively executed shock pulses in the positive and negative x y and z axes of 40 G for up to 2 3 ms Storage Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms 204 Environmental specifications Maximum altitude Operating 5048 m 10 000 ft Storage 12 000 m 39 370 ft Operating temperature de rating Up to 35 C 95 F Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft 35 C to 40 C 95 F to 104 F Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft 40 C to 45 C 104 F to 113 F Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft Particulate contamination K NOTE This section defines the limits to help avoid IT equipment damage and or failure from particulates and gaseous contamination If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and or failures to your equipment it may be necessary for you to re mediate the environmental conditions that are causing the damage and or failures Re mediation of environmental conditions will be the responsibility of the c
149. nly the power supply unit with the flashing indicator Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output configuration or vice versa you must power down the system A CAUTION AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies which support only 220 V When two identical power supplies receive different input voltages they can output different wattages and trigger a mismatch A CAUTION If two power supplies are used they must be of the same type and have the same maximum output power A CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch Power is not connected Documentation matrix The documentation matrix provides information on documents that you can refer to for setting up and managing your system To Install your system into a rack Refer to Rack documentation included with your rack solution Set up your system and know the system technical Getting Started With Your System that shipped with specifications Install the operating system your system or see dell com poweredgemanuals Operating system documentation at dell com operatingsystemmanuals 29 To Get an overview of the Dell Systems Management offerings Configure and log in to iDRAC set up managed and manageme
150. nsu sc ER ee Hr PRA d ec t rs tec denter ed Lum E ERR e ee it Pee s 53 Before working inside your system sss ener ense reser enint nnns 53 After working inside your system ener etre nnne enin rennen eterna 53 Recommended tools 3 25 2 DEN a tiene tegi phon ta ete EUH Role hie doceat div ea eee ae 54 Front bezel optiona i ie rete et erae a eram ete ade Oh dee e dee ur cc d e d 54 Removing the front Dezel pe pe apa p e E o Pa EP PIRE e UTR te Re EUR 54 Installing the front bezeL sssssssssssssssssseeneeeneennennenne tnter entente nennen ene nnne 56 REMOVING thi cssystemiCOV6r o s ou deti eerie Peg e pk ROTER te UE Pul ede y ep erede a 56 Installing the sySterm COVEN cen comte tir dee e be boe Pied nd e ba Stc eta y iret ed 57 Inside the Systerm i eroe re eae dete haere eei eet 58 GOOGLING SHOU ett om dero e Dem deret do ete ee sm entero db ee t dte 59 Removing the cooling shroud sssssssssssssssseeeeeeeneeeeeneeee eene nnne 60 Installing the cooling shroud Harde drivestray assembly ae e d oe oes od ei porre oie dp unde te dee eed ents apa pee e der de Sees Removing the hard drive tray ix sehr red re Rete FU v ERE RE RE RR Sete nstalling the hard drive tr y unie e teat Pct rea Lo dg fed etant Removing a hard drive blank from a hard drive carrier nstalling a hard drive blank into a hard drive carrier ssssssssss Removing a hard drive carrier from the hard drive tray nstalling a
151. nt system know the iDRAC features and troubleshoot using iDRAC Know about the RACADM subcommands and supported RACADM interfaces Launch enable and disable Lifecycle Controller know the features use and troubleshoot Lifecycle Controller Use Lifecycle Controller Remote Services Set up use and troubleshoot OpenManage Server Administrator Install use and troubleshoot OpenManage Essentials Know the features of the storage controller cards deploy the cards and manage the storage subsystem Check the event and error messages generated by the system firmware and agents that monitor system components Quick Resource Locator Refer to Dell OpenManage Systems Management Overview Guide at dell com openmanagemanuals Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals RACADM Command Line Reference Guide for iDRAC and CMC at dell com esmmanuals Dell Lifecycle Controller User s Guide at dell com esmmanuals Dell Lifecycle Controller Remote Services Quick Start Guide at dell com esmmanuals Dell OpenManage Server Administrator User s Guide at dell com openmanagemanuals Dell OpenManage Essentials User s Guide at dell com openmanagemanuals Storage controller documentation at dell com storagecontrollermanuals Dell Event and Error Messages Reference Guide at dell com esmmanuals Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can
152. o display error status The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the system status indicator on the back flashes until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset the iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds The power on indicator lights when the system power is on The power button controls the power supply output to the system K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system s documentation A slide out label panel which allows you to record system information such as Service Tag NIC MAC address and so on as per your need 2 5 inch hard Up to twenty four 2 5 inch drive systems hot swappable hard drives 3 5 inch hard Up to twelve 3 5 inch hot drive systems swappable hard drives 3 5 inch and 1 8
153. o ensure that the controller card is properly installed a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Remove the system cover c Reseat the controller card in the expansion card slot d Install the system cover e Turn on the system and attached peripherals 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If you cannot resolve the problem see Getting Help Troubleshooting a hard drive Prerequisites A A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This troubleshooting procedure can erase data stored on the hard drive Before you proceed back up all files on the hard drive Steps 1 4 5 Run the appropriate diagnostic test For more information see Using System Diagnostics Depending on the results of the diagnostics test proceed as needed through the following steps If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Reboot the system and press lt F10 gt during syst
154. older installed The PCle card holder is necessary to ensure proper system cooling Steps 1 Align the PCle card holder with the notches and tabs on the power supply unit cage 2 Press the release tab and slide PCle card holder toward the front of the chassis until firmly seated Next steps 1 If applicable replace the full length PCle card 2 Follow the procedure listed in After working inside your system 91 Opening and closing the PCle card holder latch Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Toopen the PCle card holder latch press the release tab 2 Toclose the PCle card holder latch rotate the latch clockwise until it locks K NOTE Before installing a full length PCle card the PCle card holder latch must be closed When the full length PCle card is installed open the PCle card holder latch Before removing the full length PCle card you must close the PCle card holder latch A N Figure 37 Opening an
155. om the expansion card riser 2 4 Keep the 1 Phillips screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 116 Steps 1 Using a 1 Phillips screwdriver loosen the captive screws that secure the network daughter card to the system board 2 Hold the network daughter card by the edges on either side of the touch point and lift the card to remove it from the connector on the system board 3 Slide the network daughter card away from the back of the system until the Ethernet connectors are clear of the slot in the back panel 4 Liftthe network daughter card out of the chassis 6 Figure 52 Removing and installing the Network Daughter Card NDC 1 captive screw socket 2 2 connector on the system board captive screw 2 4 touch point 2 5 network daughter card 6 back panel slot for Ethernet connectors Next steps 1 Replace the network daughter card See Installing the network daughter card 2 Follow the procedure listed in After working inside your system 117 Installing the network daughter card Prerequisites Ensure that you read the Saf
156. on is Disabled only the first hard disk device in the Menu Item Description list is attempted to boot When set to Enabled all hard disk devices are attempted in order as listed in the Hard Disk Drive Sequence This option is not enabled for UEFI Boot Mode Boot Options Configures the boot sequence and the boot devices Settings Network Settings screen details You can use the Network Settings screen to modify PXE device settings Network Settings are only available in UEFI boot mode BIOS does not control network settings in the BIOS boot mode For BIOS boot mode the network settings are handled by the network controllers option ROM You can view the Network Settings screen by clicking System Setup Main Menu System BIOS Network Settings The Network Settings screen details are explained as follows Example Menu Item Description PXE Device n n Enables or disables the device When enabled a UEFI boot option is created for the 1to 4 device PXE Device n Allows you to control the configuration of the PXE device Settings n 1 to 4 Integrated Devices screen details You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller integrated RAID controller and the USB ports You can view the Integrated Devices screen by clicking System Setup Main Menu System BIOS Integrated Devices The Integrated Devices screen details are explained be
157. on routable address Next steps If all troubleshooting fails see Getting help Troubleshooting a serial I O device Steps 1 Turn off the system and any peripheral devices connected to the serial port 2 Swap the serial interface cable with a working cable and turn on the system and the serial device If the problem is resolved replace the interface cable with a known good cable 3 Turn off the system and the serial device and swap the serial device with a comparable device 4 Turn on the system and the serial device Next steps If the problem persists see Getting Help Troubleshooting a NIC Steps 1 Run the appropriate diagnostic test See Using System Diagnostics for available diagnostic tests 2 Rebootthe system and check for any system messages pertaining to the NIC controller 3 Check the appropriate indicator on the NIC connector e If the link indicator does not light check all cable connections e If the activity indicator does not light the network driver files might be damaged or missing Remove and reinstall the drivers if applicable See the NIC documentation e If applicable change the autonegotiation setting e Use another connector on the switch or hub 4 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC documentation 5 Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen 6 Ensure that the NICs hubs an
158. one by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Disconnect the power data cable from the back of the drive Note the routing of the power data cable on the side of the system as you remove them from the system board and drive You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 Torelease the optical drive press the release tab 3 Slide the optical drive out of the system until it is free of the optical drive slot 4 If you are not adding a new optical drive install the optical drive blank 2 X o ag Figure 90 Removing and installing the optical drive 1 optical drive 2 power and data cable 167 5 release tab Next steps Follow the procedure listed in After working inside your system Installing the optical drive Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system K NOTE This procedure applies only to PowerEdge R730 systems A CAUTION Many repairs may only be done by a certified service technician You should only perform troublesho
159. only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 3 When removing a card from Riser 3 ensure that the PCle holder latch is closed K NOTE The procedure for installing and removing a full length PCle card is similar to the procedure for removing and installing a GPU card For more information see Removing a GPU card and Installing a GPU card Steps 1 Disconnect any cables connected to the expansion card 2 Liftthe expansion card latch out of the slot 3 Hold the expansion card by its edges and remove it from the expansion card connector 4 If you are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch e Replace the expansion card latch into the slot o Close the expansion card locking tabs NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 9
160. opening and close the expansion card latch 5 Close the latches of tab A and tab B NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 100 Figure 41 Removing and installing an expansion card from expansion card riser 1 1 tabA 2 expansion card riser 1 cage expansion card connector 4 tabB 5 latch 6 expansion card Next steps 1 Install the expansion card riser For more information see Installing expansion card risers 2 Follow the procedure listed in After working inside your system Installing an expansion card into the expansion card riser 1 Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The expansion card riser 1 can be used only when both the processors are installed
161. operly see Getting Help f the system starts properly shut down the system and reinstall all the expansion cards that you removed Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help 183 Troubleshooting a damaged system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Ensure that the following components are properly installed Cooling shroud e Expansion card risers if present e Expansion cards Power supply s e Cooling fan assembly if present e Cooling fans e Processor s and heat sink s e Memory modules e Hard drive carriers e Hard drive backplane 4 Ensure that all cables are properly connected 5 Install the system cover 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help Troubleshooting the system battery Prerequisit
162. or information about the cable management arm see the system s rack documentation 4 Connect the power cable to the power supply unit and plug the cable into a power outlet A CAUTION When connecting the power cable secure the cable with the strap K NOTE When installing hot swapping or hot adding a new power supply unit wait for 15 seconds for the system to recognize the power supply unit and determine its status The power supply redundancy may not occur until discovery is complete Wait until the new power supply unit is discovered and enabled before you remove the other power supply unit The power supply unit status indicator turns green to signify that the power supply unit is functioning properly Wiring instructions for a DC power supply unit Your system supports up to two 48 60 V DC power supplies when available A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product A CAUTION Wire the unit with copper only unless otherwise specified use only 10 American Wire Gauge AWG wire rated minimum 90 C for source and re
163. or more information about the password jumper settings see System board connectors You can assign a new System Password and Setup Password or change an existing System Password and Setup Password only when the password jumper setting is enabled and Password Status is Unlocked If the password jumper setting is disabled the existing System Password and Setup Password are deleted and you need not provide the system password to boot the system About this task To assign a System Password and Setup Password follow the steps below Steps 1 To enter System Setup press lt F2 gt immediately after a power on or reboot 2 From the System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 On the System BIOS screen select System Security and press Enter The System Security screen is displayed 4 Onthe System Security screen verify that Password Status is Unlocked 5 Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password e A password can have up to 32 characters e The password can contain the numbers O through 9 e Only the following special characters are allowed space CJ C 0 D 9 0 C A message prompts you to re enter the system password 51 Re enter the system password and click OK Select Setup Password enter your system password and press Enter or
164. or option is set to Enabled the BIOS displays all the logical processors If this option is set to Disabled the BIOS only displays one logical processor per core By default the Logical Processor option is set to Enabled Enables you to allocate more RTIDs to the remote socket thereby increasing cache performance between the sockets or easing work in normal mode for NUMA By default the Alternate RTID Requestor Transaction ID Setting is set to Disabled Enables or disables the additional hardware capabilities provided for virtualization By default the Virtualization Technology option is set to Enabled Defines the Address Translation Cache ATC for devices to cache the DMA transactions This field provides an interface to a chipset s Address Translation and Protection Table to translate DMA addresses to host addresses By default the option is set to Enabled Optimizes the system for applications that require high utilization of sequential memory access By default the Adjacent Cache Line Prefetch option is set to Enabled You can disable this option for applications that require high utilization of random memory access Enables or disables the hardware prefetcher By default the Hardware Prefetcher option is set to Enabled Allows you to enable or disable the Data Cache Unit DCU streamer prefetcher By default the DCU Streamer Prefetcher option is set to Enabled Enables or disables the Data Cache Unit DCU IP prefetcher
165. or particular device groups or devices allowing you to e Run tests automatically or in an interactive mode e Repeat tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics If a major component or device in the system does not operate properly running the embedded system diagnostics may indicate component failure Running the Embedded System Diagnostics from Boot Manager 1 As the system boots press F11 2 Use the up and down arrow keys to select System Utilities Launch Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices Running the Embedded System Diagnostics from the Dell Lifecycle Controller 1 Asthe system boots press lt F11 gt Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices 194 System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devic
166. oting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Align the optical drive with the optical drive slot on the front of the chassis 2 Slide in the optical drive until the release tab snaps into place 3 Connect the power data cable to the optical drive and system board NOTE You must route the cable properly on the side of the system to prevent it from being pinched or crimped Next steps Follow the procedure listed in After working inside your system SD vFlash media card A vFlash SD card is a Secure Digital SD card that plugs into the vFlash SD card slot in the system It provides persistent on demand local storage and a custom deployment environment that allows automation of server configuration scripts and imaging It emulates USB device s For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Replacing an SD vFlash media card 1 Locate the SD vFlash media slot on the system For PowerEdge R730 systems the SD vFlash media card is located on the front panel of the system and for PowerEdge R730xd systems it is located on the back panel of the system 2 To remove the SD vFlash media card push the card inward to release i
167. p password a message prompts you to confirm the deletion 7 Press Esc to return to the System BIOS screen Press Esc again and a message prompts you to 52 save the changes Installing and removing system components Sa AN AN A A fety instructions WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Opening or removing the system cover when the system is on may expose you to a risk of electric shock CAUTION Do not operate the system without the cover for a duration exceeding five minutes CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE It is recommended that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system must be populated at all times with either a module or with a blank Before working inside your system Turn off the system including any attached peripherals Disconnect the system from the electrical outlet and disconnect the peripherals If insta
168. pe of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives 41 Menu Item Port Model Drive Type Capacity Port J Model Drive Type Capacity Description Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected de
169. phics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen exits System BIOS IDRAC Settings Device Settings Service Tag Settings and proceeds with system boot lt F1 gt Displays the System Setup help text 34 About System Setup Using System Setup you can configure the BIOS settings iDRAC settings and device settings of your system You can access System Setup in two ways Standard Graphical Browser This is enabled by default Text Browser This is enabled using Console Redirection NOTE By default help text for the selected field is displayed in the graphical browser To view the help text in the text browser press F1 Entering System Setup 1 Turnonor restart your system 2 Press F2 immediately after you see the following message lt F2 gt System Setup If your operating system begins to load before you press F2 allow the system to finish booting and then restart your system and try again System Setup Main Menu Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure iDRAC settings The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters using UEFI You can enable or disable various iDRAC parameters by using the iDRAC Settings utility For more information about this utility see the Integrated Dell Remote Access Controller User
170. product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Using a 2 Phillips screwdriver remove the screw s securing the control panel to the chassis CAUTION Do not use excessive force when removing the control panel as it can damage the connectors 2 From inside the system push the control panel out of the chassis 3 Remove all the cables connecting the control panel to the chassis 171 Figure 93 Removing and installing the control panel 3 5 inch hard drive system PowerEdge R730 1 control panel 2 control panel board control panel connector cable 4 USB connector cable 5 screw 6 vFlash media connector cable 172 Figure 94 Removing and installing the control panel 2 5 inch hard drive system PowerEdge R730 1 control panel 2 control panel board control panel connector cable 4 USB connector cable 5 screw 2 6 vFlash media connector cable 4 Locate and press the tabs on the information tag 5 Push the information tag out of the slot to remove it from the control panel K NOTE Retain the information tag for replacement in the new control panel 173 Figure 95 Removing and installing the information tag 1 information tag 2 tab 3 slot Next steps 1 Replace the control panel See Inst
171. quisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud A WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional information 119 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the battery socket For more information see System Board Connectors CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 Place your finger between the securing tabs at the negative side of the battery connector and lift the battery out of the socket 2 3 mal ZA 2 Figure 54 Removing the system battery 1 positive side of the battery connector 2 system battery negative side of the battery connector 3 To install a new system battery hold the battery with the facing up and slide it under the securing tabs 4
172. r pattern Green Flashing green Flashing green and turns off Flashing amber Condition The handle indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational When updating the firmware of the power supply unit the power supply unit handle flashes green When hot adding a power supply unit PSU the power supply unit handle flashes green five times at 4 Hz rate and turns off This indicates that the power supply unit is mismatched with the other power supply unit in terms of efficiency feature set health status and supported voltage Replace the power supply unit that has the flashing indicator with a power supply unit that matches the capacity of the other installed power supply unit NOTE For AC power supplies use only PSUs with the Extended Power Performance EPP label on the back Mixing PSUs from previous generations of servers can result in a PSU mismatch condition or failure to power on Indicates a problem with the power supply unit 27 Convention pattern Power indicator Condition CAUTION When correcting a power supply unit mismatch Not lit A A A replace only the power supply unit with the flashing indicator Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output config
173. r 0 Optical drive SATA connector Tape backup unit SATA connector Tape backup unit power connector PSU 1 connector Internal dual SD module connector Network daughter card connector 197 Item 11 12 15 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 51 32 55 34 55 36 37 38 39 40 41 42 43 198 Connector J_USB J_VIDEO_REAR J_COM1 J_IDRAC_RJ45 J_CYC CYC_ID J_TPM_MODULE J_RISER_2AX J_RISER_1AX J_RISER_2BX J_RISER_1BX J_RISER_3AX J_QS J_RISER_3BX J_SATA_B J_STORAGE J_USB_INT J_SATA_A BAT CPU 2 J_BP3 B10 B6 B2 B9 B5 B1 J BP SIG2 J_FAN2U_6 J_FAN2U_5 J_BP2 B3 B7 B11 B4 B8 B12 J_FAN2U_4 A10 A6 A2 A9 A5 A1 J_FAN2U_3 J_BP1 J_FAN2U_2 A3 A7 A11 A4 A8 A12 Description USB connector Video connector Serial connector iDRACB8 connector System identification connector System identification button Trusted Platform Module connector Riser 5 connector Riser 1 connector Riser 2 connector Riser 1 connector Riser 5 connector Quick Sync bezel connector Riser 5 connector Internal SAS connector Mini PERC connector Internal USB connector Internal SAS connector Battery connector Processor socket 2 Backplane power connector 5 Memory module sockets Backplane signal connector 2 Cooling fan connector Cooling fan connector Backplane power connector 2 Memory module sockets Cooling fan connector Memory module sockets Cooling fan conn
174. r of the memory module apply pressure at both ends of the memory module evenly 4 Press the memory module with your thumbs until the socket levers firmly click into place 82 Figure 31 Installing the memory module 1 memory module 2 alignment key memory module socket ejector 2 When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed 5 Repeat steps 4 and 5 of this procedure to install the remaining memory modules Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system Press F2 to enter System Setup and check the System Memory setting The system should have already changed the value to reflect the installed memory 4 Ifthe value is incorrect one or more of the memory modules may not be installed properly Repeat step 4 through step 7 of this procedure checking to ensure that the memory modules are firmly seated in their sockets 5 Runthe system memory test in the system diagnostics Processors Use the following procedure when Installing an additional processor Replacing a processor NOTE To ensure proper system cooling you must install a processor blank and a heat sink blank in any empty processor socket 85 Removing a processor Prerequisites A Ea 5 6 CAUTION Many repairs may only be done by a certifie
175. r single rank 3 1866 1600 1333 Dual rank or single rank LRDIMM 1 2133 1866 1600 1333 Quad rank 2 2133 1866 1600 1333 Quad rank 5 1866 1600 1333 Quad rank General memory module installation guidelines This system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for installing memory modules e RDIMMs and LRDIMMs must not be mixed e x4and x8 DRAM based DIMMs can be mixed For more information see Mode specific guidelines e Up to three dual or single rank RDIMMs can be populated per channel e Upto three LRDIMMs can be populated per channel regardless of rank count e Populate DIMM sockets only if a processor is installed For single processor systems sockets A1 to A12 are available For dual processor systems sockets A1 to A12 and sockets B1 to B12 are available e Populate all sockets with white release tabs first then black and then green e Populate the sockets by highest rank count in the following order first in sockets with white release levers then black and then green For example if you want to mix single rank and dual rank DIMMs populate dual rank DIMMs in the sockets with white release tabs and single rank DIMMs in the sockets with black release tabs e When mixing memory modules with different capacities populate the sockets with memory modules with highest capacity first
176. ress expansion cards Allows you to connect up to three full height PCI Express expansion cards Four integrated 10 100 1000 Mbps NIC connectors or Four integrated connectors that include e Two 10 100 1000 Mbps NIC connectors e Two 100 Mbps 1 Gbps 10 Gbps SFP 10 GbE T connectors AC 495 W 750 W or 1100 W or DC 750 W or 1100 W Allows you to insert a vFlash media card K NOTE This applies only to PowerEdge R730xd Up to two hot swappable 2 5 inch hard drives K NOTE This applies only to PowerEdge R730xd 25 NIC indicator codes 1 2 Ld Es e 9 Figure 13 NIC indicators 1 link indicator 2 activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network The NIC is connected to a valid network at its Link indicator is green maximum port speed 1 Gbps or 10 Gbps The NIC is connected to a valid network at less Link indicator is amber than its maximum port speed Activity indicator is blinking green Network data is being sent or received Power indicator codes Each AC power supply unit PSU has an illuminated translucent handle and each DC power supply unit when available has an LED that serves as an indicator to show whether power is present or a power fault has occurred 26 D E Figure 14 AC power supply unit status indicator 1 AC power supply unit status indicator handle Convention A Power indicato
177. rocedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Disconnect the power and data cables from the back of the tape backup unit Note the routing of the power and data cables inside the chassis as you remove them from the system board and the tape backup unit You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 To remove the tape backup unit press the release tab and slide the tape backup unit out of the tape backup unit slot NOTE If the tape backup unit is being permanently removed install a tape backup unit blank by sliding it into the slot until it snaps into place NOTE The procedure to install and remove the tape backup unit blank is similar to that of the tape backup unit NOTE Tape backup unit blank must be installed in empty tape backup unit slot to maintain FCC certification of the system The blank also keeps dust and dirt out of the system and aid in proper cooling and airflow inside the system 165 Figure 89 Removing and installing the tape backup unit
178. roduct documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To maintain proper system cooling all empty hard drive slots must have drive blanks installed 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel 138 Steps Press the release button and slide the blank out of the hard drive slot 2 Figure 66 Removing and installing a 3 5 inch hard drive blank 1 hard drive blank 2 release button Next steps If applicable install the front bezel Installing a 3 5 inch hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place Next steps If applicable install the front bezel Removing a 1 8 inch hard drive from a hard drive carrier Prerequisites 1 Ensure that you read the Safety instructions 2 Remove the hard drive carrier from the system Steps 1 Turn the hard drive carrier 2 Pull the rails of the hard drive carrier and lift the hard drive out of the hard drive carrier 139 va A Af Figure 67 Removing and installing a 1 8 hard drive into a hard drive carrier 1 hard drive carrier 2 har
179. s Follow the procedure listed in Before working inside your system K NOTE Systems that support the internal hard drive tray support low profile heat sinks and do not support a cooling shroud 62 Steps 1 Liftthe hard drive tray handles 90 degrees 2 Hold the hard drive tray handles and align the slots on the hard drive tray with the guide pins on the system board 3 Slide the hard drive tray into the chassis 4 Lower the hard drive tray handles to lock the hard drive tray in place 5 Connect the SAS power and signal cables to the backplane Next steps Follow the procedure listed in After working inside your system Removing a hard drive blank from a hard drive carrier Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed Steps 1 Push out at the edges of the carrier to disengage the tabs on the hard drive carrier
180. s e DIMM type RDIMM or LRDIMM Number of DIMMs populated per channel e System profile selected for example Performance Optimized Custom or Dense Configuration Optimized e Maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 Socket set is organized into four channels In each channel the release levers of the first socket are marked white the second socket black and the third socket green NOTE DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are assigned to processor 2 74 Lasssssl t dp jeji LI Cec C pC C E AT EH E A10 A6 A2 A9 A5 A1 B3 B7 B11 B4 B8 Bi2 B10 B6 B2 B9 B5 B1 a8 a Figure 29 Memory socket locations Memory channels are organized as follows Processor 1 channel 0 slots A1 A5 and A9 channel 1 slots A2 A6 and A10 channel 2 slots A5 A7 and A11 channel 3 slots A4 A8 and A12 Processor 2 channel 0 slots B1 B5 and B9 channel 1 slots B2 B6 and B10 channel 2 slots B5 B7 and B11 75 channel 3 slots B4 B8 and B12 The following table shows the memory populations and operating frequencies for the supported configurations DIMM Type DIMMs Populated Operating Frequency in Maximum DIMM Rank Channel MT s Channel 12V RDIMM 1 2133 1866 1600 1333 Dual rank or single rank 2 2133 1866 1600 1333 Dual rank o
181. s 206 5 C to 40 C at 5 to 85 RH with 29 C dew point K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate continuously down to 5 C or as high as 40 C For temperatures between 35 C and 40 C de rate maximum allowable temperature by 1 C per 175 m above 950 m 1 F per 319 ft 5 C to 45 C at 5 to 90 RH with 29 C dew point K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable temperature by 1 C per 125 m above 950 m 1 F per 228 ft Do not perform a cold startup below 5 C e The operating temperature specified is for a maximum altitude of 3050 m 10 000 ft e 160 W 10 core processor is not supported e Tape Backup Unit TBU is not supported e Redundant power supplies are required e Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported e PCle SSD and GPU is not supported NOTE The following additional restrictions apply to PowerEdge R730xd e Maximum 120 W processor supported on 3 5 inch hard drive chassis e Maximum 145 W processor supported on 2 5 inch hard drive chassis e Only SSDs are allowed in the hard drive slots at the back of the 5 5 inch hard drive chassis e Mid drive configurations and eight 3 5
182. s Guide at dell com esmmanuals Device Settings Enables you to configure device settings System BIOS screen You can use the System BIOS screen to view BIOS settings as well as edit specific functions such as boot order system password setup password setting RAID mode and enabling or disabling USB ports In the System Setup Main Menu click System BIOS The System BIOS screen details are explained below Example Menu Item Description System Displays information about the system such as the system model name BIOS Information version Service Tag and so on Memory Settings Displays information and options related to installed memory 55 Menu Item Processor Settings SATA Settings Boot Settings Integrated Devices Serial Communication System Profile Settings System Security Miscellaneous Settings Description Displays information and options related to the processor such as speed cache size and so on Displays options to enable or disable the integrated SATA controller and ports Displays options to specify the boot mode BIOS or UEFI Enables you to modify UEFI and BIOS boot settings Displays options to enable or disable integrated device controllers and ports and to specify related features and options Displays options to enable or disable the serial ports and specify related features and options Displays options to change the processor power management settings memory frequency an
183. stalled 4 Ifyou are not replacing the hard drive immediately insert a hard drive blank in the empty hard drive slot NOTE Install the hard drive blanks in the hard drive carrier before installing the hard drive carrier into the hard drive tray 65 Figure 24 Removing and installing a hard drive carrier from the hard drive tray 1 release tab on the hard drive tray 2 hard drive carrier handle 3 hard drive carrier Installing a hard drive carrier into the hard drive tray Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Use only hard drives that have been tested and approved for use with the hard drive backplane A CAUTION When installing a hard drive ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable A CAUTION To prevent data loss ensure tha
184. sted in After working inside your system 95 Installing the integrated storage controller card Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 1 2 3 Remove the cooling shroud 4 Remove the expansion card riser 1 5 Keep the 2 Phillips screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Align the end of the integrated storage controller card opposite the connector with the integrated storage controller card holder 2 Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board Ensure that the tabs on the system board align with the screw holes on the integrated storage controller card 3 Align the screws on the integrated storage controller card cable with the screw holes on the connector 4 Tighten the screws to secure the integrated storage controller card cable with the integrated storage controller card connector on the system board Next steps 1 Replace the expansion
185. system Displays the family model and stepping of the processor as defined by Intel splays the brand name reported by the processor splays the total L2 cache splays the total L3 cache uU Uc 9g splays the number of cores per processor SATA Settings screen details You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system You can view the SATA Settings screen by clicking System Setup Main Menu System BIOS SATA Settings The SATA Settings screen details are explained below 39 Example Menu Item Embedded SATA Security Freeze Lock Write Cache Port A Model Drive Type Capacity Port B Model Drive Type Capacity Port C Model Drive Type Capacity Port D Model 40 Description Enables the embedded SATA to be set to Off ATA AHCI or RAID modes By default the Embedded SATA option is set to AHCI Sends Security Freeze Lock command to the Embedded SATA drives during POST This option is only applicable to ATA and AHCI mode Enables or disables the command for Embedded SATA drives during POST Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the
186. t For more information see Using System Diagnostics Next steps If the problem persists see Getting Help Troubleshooting processors Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Run the appropriate diagnostics test See Using System Diagnostics for available diagnostic tests 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 4 Ensure that the processor and heat sink are properly installed 5 Install the system cover 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the problem persists see Getting Help 192 System messages For a list of event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you
187. t and pull the card from the card slot 168 W Figure 91 Removing and installing the SD vFlash media card 1 SD vFlash media card 2 SD vFlash media card slot 3 To install an SD vFlash media card with the label side facing up insert the contact pin end of the SD vFlash media card into the card slot on the module K NOTE The slot is keyed to ensure correct insertion of the card 4 Press the card inward to lock it into the slot Removing the vFlash media unit Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system K NOTE This procedure applies only to PowerEdge R730xd systems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Remove the screw securing the vFlash media unit to the chassis 2 Remove the cable from the vFlash media unit and the backplane 3 Slide the vFlash media unit toward the front of chassis and lift it out of the system 169 4 5 Figure 92 Removing and installing the vFlash media unit 1 cable 2 screw vFlash media unit 4 vFlash me
188. t your operating system supports hot swap drive installation See the documentation supplied with your operating system A CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over written Any data on the replacement hard drive is immediately lost after the hard drive is installed 66 Steps 1 Liftthe hard drive tray handles 2 Ifa hard drive blank is installed in the hard drive slot remove it 3 Insert the hard drive carrier into the hard drive tray 4 Lower the hard drive carrier handle to engage the hard drive to the connector on the backplane and lock the hard drive in place Removing a hard drive from a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION To maintain proper system cooling all empty hard drive slots must have h
189. t z too Let te ea ga d a PE GE RR ER ERE EE System Board z 2s 1 otedo oo sitae ema Pa tat ay ditt ts gn LL M LAUD ML Removing the system board Installing the systemi boardi ie hc tent Mee eedem tv e exe gua Trusted Platform Module ais uh ede de ee dee ede eco pre ehe idt Installing the Trusted Platform Module ssssssssseeee eem Re enabling the TPM for BitLocker USEYPS c ccccececceeeeceeeeeeneeeeeenaeeeeeecneeeeeaeeeeseneeeetsenaeees Re enabling the TPM for TXT Users eei eerte ene ieu cie D d ea RALAN VES eaa eR EE Removing a 2 5 inch hard drive blank nennen tenerent nstallirig a 2 5 inch hard drive Blank iii htc npe tede a tete ile eed Removing a 2 5 inch hard drive blank back ssssssssssssessseeeeeeeeeeneenenene nstalling a 2 5 inch hard drive blank back Removing a 1 8 inch hard drive blank emen nstalling a 1 8 inch hard drive blank ssssssssssssssseseeneemee einen nne nne ne sene Removing a 3 5 inch hard drive blank nstalling a 5 5 inch hard drivesblank ic erem rere ee dent Removing a 1 8 inch hard drive from a hard drive carrier nstalling a 1 8 inch hard drive into a hard drive carrier Removing a hot swap rard JriV iieiaei niaii a aiina entren ener nnne nnn nstalling a hiot swap hardsdrive ier rri ER PERPE n EAR Ur O TUME A A HERREN ER ut REA Removing a hard drive from a hard drive carrier nstalling a hard drive into a hard drive carr
190. te and arrange boot options You can also access System Setup and boot options without restarting the system Entering Boot Manager The Boot Manager screen allows you to select boot options and diagnostic utilities 1 Turn on or restart your system Press F11 when you see the message F11 Boot Manager If your operating system begins to load before you press lt F11 gt allow the system to finish booting and then restart your system and try again Boot Manager main menu Menu Item Description Continue Normal The system attempts to boot to devices starting with the first item in the boot Boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found One Shot Boot Takes you to the boot menu where you can select a one time boot device to boot Menu from Launch System Enables you to access the System Setup Setup Launch Lifecycle Exits the Boot Manager and invokes the Lifecycle Controller program Controller System Utilities Launches system utilities menu such as system diagnostics and UEFI shell Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive About this task K NOTE The instructions given below may vary if you have selected BIOS for Boot Mode Steps 1 In the System Setup Main Menu click System BIOS Boot Settings 2 Click Boot Option Settin
191. tem K NOTE You can update the system BIOS using the Lifecycle Controller Follow the procedure listed in Before working inside your system 5 Remove the cooling shroud IN WARNING The heat sink and processor are hot to the touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them A CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions K NOTE If you are installing a single processor it must be installed in socket CPU1 Steps 1 Remove the heat sink 2 Unpack the new processor If the processor has previously been used in a system remove any remaining thermal grease from the processor using a lint free cloth 3 Locate the processor socket 4 If applicable remove the socket protective cap 5 Release the open first socket release lever near the unlock icon by pushing the lever down and out from under the tab 6 Similarly release the close first socket release lever near the lock icon by pushing the lever down and out from under the tab Lift the lever 90 degrees upward 7 Hold the tab near the lock symbol on the processor shield and lift it up and out of the way 8 Toinstall the processor in the socket A CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the p
192. the system board into the chassis 2 Hold the touch points and lower the system board into the chassis 3 Push the system board toward the back of the chassis until the board clicks into place Next steps 1 Install the Trusted Platform Module TPM For information on how to install TPM Installing the Trusted Platform Module For more information on TPM see Trusted Platform Module NOTE The TPM plug in module is attached to the motherboard and cannot be removed A replacement TPM plug in module will be provided for all motherboard replacements where a TPM plug in module was installed 2 Replace the following cable retention bracket PCle card holder hard drive tray if applicable integrated storage controller card internal USB key if applicable internal dual SD module all expansion card risers 207020090 heat sink s heat sink blank s and processors s processor blank s memory modules and memory module blanks network daughter card rc k cooling fan assembly l cooling shroud m power supply unit s 5 Reconnect all cables to the system board K NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket Follow the procedure listed in After working inside your system 5 Import your new or existing iDRAC Enterprise license For more information see Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals
193. tion C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline has failed or is write protected E Not lit Indicates that the card is missing or is booting Next steps Follow the procedure listed in After working inside your system Installing the internal dual SD module Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the IDSDM connector on the system board 2 Align the connectors on the system board and the dual SD module 3 Push the dual SD module until it is firmly seated on the system board Next steps 1 Install the SD vFlash media card s 2 Follow the procedure listed in After working inside your system Network daughter card Removing the network daughter card Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 1 2 3 If installed remove expansion card s fr
194. turn Protect the 48 60 V DC 1 wire with a branch circuit over current protection rated 50 A for DC with a high interrupt current rating pay CAUTION Connect the equipment to a 48 60 V DC supply source that is electrically isolated from the AC source reliably grounded 48 60 V DC SELV source Ensure that the 48 60 V DC source is efficiently secured to earth ground K NOTE A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring Input requirements e Supply voltage 48 60 V DC e Current consumption 32 A maximum Kit contents Dell part number 6RYJ9 terminal block or equivalent 1 e 6 32 nut equipped with lock washer 1 Required tools Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding 125 Required wires e One UL 10 AWG 2 m maximum stranded black wire 48 60 V DC e One UL 10 AWG 2 m maximum stranded red wire V DC return One UL 10 AWG 2 m maximum green yellow green with a yellow stripe stranded wire safety ground Assembling and connecting the safety ground wire Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or insta
195. uct Selection page 3 Click Get drivers and downloads The drivers that are applicable to your selection are displayed 4 Download the drivers that you require to a diskette drive USB drive CD or DVD 55 Pre operating system management applications The pre operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system Your PowerEdge system has the following pre operating system management applications e System Setup Boot Manager Dell Lifecycle Controller Dell Lifecycle Controller allows you to perform useful tasks such as configuring BIOS and hardware settings deploying operating system updating drivers changing RAID settings and saving hardware profiles For more information about Dell Lifecycle Controller see the documentation at dell com esmmanuals Navigation keys The navigation keys can help you access the pre operating system management applications Key Description lt PgUp gt Moves to the previous screen lt PgDn gt Moves to the next screen Up arrow Moves to the previous field Down Moves to the next field arrow lt Enter gt Enables you to type a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE This feature is applicable for the standard gra
196. uick Sync bezel 1 keylock 2 Quick Sync bezel 55 Related videos http www Dell com QRL Server PER730 Bezel Quick Resource Locator mere s Dell com QRL Server PER730 IDRAC QuickSync Installing the front bezel 1 Hookthe right end of the bezel onto the chassis 2 Fitthe free end of the bezel onto the system 3 Secure the bezel with the keylock Removing the system cover Prerequisites 1 Ensure that you read the Safety instructions 2 Turn off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals 4 Remove the optional bezel For more information see Removing the bezel Steps 1 Rotate the latch release lock counter clockwise to the unlocked position 2 Liftthe latch and rotate the latch toward the back of the system The system cover will slide back and the tabs on the system cover will disengage from the slots on the chassis K NOTE The position of the latch may vary depending on the configuration of your system 3 Hold the cover on both sides and lift the cover away from the system 56 Figure 18 Removing and installing the system cover 1 system cover 2 latch 3 latch release lock Related video http www Dell com QRL Server PER730 Cover Quick Resource Locator Dell com QRL Server PER730 Cover Installing the system cover Prerequisites Ensure that you read the Safety instructions
197. uld only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Use only hard drives that have been tested and approved for use with the hard drive backplane CAUTION Combining SAS and SATA hard drives in the same RAID volume is not supported CAUTION When installing a hard drive ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable A A CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over written Any data on the replacement hard drive is immediately lost after the hard drive is installed Steps 1 Ur chc ot If a hard drive blank is installed in the hard drive slot remove it Install a hard drive in the hard drive carrier Press the r
198. uration or vice versa you must power down the system CAUTION AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies which support only 220 V When two identical power supplies receive different input voltages they can output different wattages and trigger a mismatch CAUTION If two power supplies are used they must be of the same type and have the same maximum output power CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch Power is not connected 7 A B C D Figure 15 DC power supply unit status indicator 1 DC power supply unit status indicator 28 Convention Power indicator pattern A Green B Flashing green C Flashing amber D Not lit Condition The handle LED indicator lights green indicating that a valid power Source is connected to the power supply unit and that the power supply unit is operational When hot adding a power supply unit power supply unit LED flashes green This indicates that the power supply unit is mismatched with the other power supply unit in terms of efficiency feature set health status and supported voltage Replace the power supply unit that has the flashing indicator with a power supply unit that matches the capacity of the other installed power supply unit Indicates a problem with the power supply unit A CAUTION When correcting a power supply unit mismatch replace o
199. use a GPU kit low profile heat sink e Due to the high power consumption of GPUs the ambient system inlet temperature is restricted to 35 C to ensure adequate system cooling when one or more GPU cards are installed e Ensure the GPU enablement kit is available GPU enablement kit includes Low profile heat sinks Power cables for the GPU cards Filler brackets with closeout EMI shield for unoccupied PCle slots e All GPU cards must be of the same type and model e Ensure that your system uses the redundant 1100 W power supplies e You can install up to two double wide GPU cards K NOTE Two double wide GPU cards configuration requires optional riser 3 e You can install up to four single wide GPU cards 110 Removing a GPU card Prerequisites 1 2 A Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Lift the expansion card latch 2 Close the expansion card locking tabs on the cooling shroud and the risers 3 Hold the GPU card by its
200. ustomer Air filtration Data center air filtration as defined by ISO Class 8 ISO 14644 1 with a 95 fid K NOTE Applies to data center environments oon wees PESE Sener age only Air filtration requirements do not f apply to IT equipment designed to be used NOTE Air entering the data center must outside a data center in environments such have MERV11 or MERV13 filtration as an office or factory floor Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles NOTE Applies to data center and non data P center environments Corrosive dust e Air must be free of corrosive dust c e Residual dust present in the air must have a NOTE Applies to data center and non data deliquescent point less than 60 relative center environments humidity Gaseous contamination K NOTE Maximum corrosive contaminant levels measured at lt 50 relative humidity Copper coupon corrosion rate lt 300 month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 A month as defined by AHSRAE TC9 9 205 Expanded operating temperature K NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the LCD and in the System Event Log Continuous operation lt 1 of annual operating hours Expanded Operating Temperature Restriction
201. vice Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Boot Settings screen details You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI It also allows you to specify the boot order You can view the Boot Settings screen by clicking System Setup Main Menu System BIOS Boot Settings The Boot Settings screen details are explained as follows Example Menu Item Boot Mode Boot Sequence Retry Hard Disk Failover 42 Description Enables you to set the boot mode of the system CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode NOTE Setting this field to UEFI disables BIOS Boot Settings menu Setting this field to BIOS disables the UEFI Boot Settings menu If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems By default the Boot Mode option is set to BIOS Enables or disables the boot sequence retry feature If this field is enabled and the system fails to boot the system reattempts the boot sequence after 50 seconds By default the Boot Sequence Retry option is set to Enabled Specifies which devices in the Hard Disk Drive Sequence are attempted in the boot sequence When the opti
202. wires exposing approximately 13 mm 0 5 inch of copper wire A WARNING Reversing polarity when connecting DC power wires can permanently damage the power supply or the system 2 Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a 2 Phillips screwdriver A WARNING To protect the power supply from electrostatic discharge the captive screws must be covered with the rubber cap before inserting the mating connector into the power supply 3 Rotate the rubber cap clockwise to fix it over the captive screws 4 Insert the mating connector into the power supply Figure 59 Assembling the DC input power wires 1 wire RTN 2 DC power connector captive screws 2 4 rubber cap 5 DC power socket 6 wire 48 V 127 Removing a DC power supply unit Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product A CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a tim
203. y Matrox G200eR2 16 MB 8 73 cm 3 44 inch 48 2 cm 18 98 inch 75 58 cm 29 75 inch R730 e 31 5 kg 69 45 lb 3 5 inch hard drive systems e 31 4 kg 69 23 lb 2 5 inch hard drive systems R730xd e 50 4 kg 67 02 lb 2 5 inch hard drive systems e 36 5 kg 80 47 lb 3 5 inch hard drive systems e 33 2 kg 73 19 lb 3 5 inch plus 1 8 inch hard drive systems 203 Physical Empty weight R730 e 18 9 kg 41 67 lb 3 5 inch hard drive systems e 20 8 kg 45 86 lb 2 5 inch hard drive systems R730xd e 19 kg 41 89 lb 2 5 inch hard drive systems e 252 kg 51 15 lb 3 5 inch hard drive systems e 21 kg 46 29 lb 3 5 inch plus 1 8 inch hard drive systems Environmental specifications NOTE For additional information about environmental measurements for specific system configurations see dell com environmental datasheets Temperature Storage 40 C to 65 C 40 F to 149 F Continuous operation for altitude less than 950 10 C to 35 C 50 F to 95 F with no direct m or 3117 ft sunlight on the equipment Fresh air For information on fresh air see Expanded Operating Temperature section Maximum temperature gradient operating and 20 C h 36 F h storage Relative humidity Storage 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times Operating 10 to 80 Relative Humidity with 29 C 84 2 F maximum dew point Maximum vibration Operati
204. ystem If BIOS detects a new system board and if the service tag is present in the backup flash device BIOS displays the service tag the status of the license and the UEFI Diagnostics version 2 Doone ofthe following e Press Y to restore the service tag license and diagnostics information Press N to navigate to the Lifecycle Controller based restore options e Press F10 to restore data from a previously created Hardware Server Profile After the restore process is complete BIOS prompts to restore the system configuration data 3 Doone ofthe following e Press Y to restore the system configuration data Press N to use the default configuration settings After the restore process is complete the system reboots Trusted Platform Module The Trusted Platform Module TPM is used to generate store keys protect authenticate passwords and create store digital certificates TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server Installing the Trusted Platform Module Prerequisites Ensure that you read the Safety instructions 155 A CAUTION Do not remove an installed Trusted Platform Module TPM Any attempt to remove an installed TPM from the system board may damage the TPM Steps 1 Align the edge connectors on the TPM with the slot on the TPM connector 2 Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system board 3
205. ystem documentation 3 System identification The identification buttons on the front and back button panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds 12 Item Indicator button or Icon Description connector 4 Video connector ICI Allows you to connect a VGA display to the system 5 LCD menu buttons Allow you to navigate the control panel LCD menu 6 Information tag A slide out label panel which allows you to record system information such as Service Tag NIC MAC address and so on as per your need 7 LCD panel Displays system ID status information and system error messages The LCD lights blue during normal system operation The LCD lights amber when the system needs attention and the LCD panel displays an error code followed by descriptive text K NOTE If the system is connected to a power source and an error is detected the LCD lights amber regardless of whether the system is turned on or off 8 Hard drives Up to sixteen 2 5 inch hot swappable hard drives 9 vFl

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