British Telecom 80462
Contents
1. Turn over for set up Connection help Don t know if you re connecting via router or extender e The easiest way is to compare the signal strength displayed on your device with the extender switched on and off The extender simply relays the data from your hub router It s your device that controls which signal it connects to Can t connect extender to router e fthe range lights continue to scroll back and forth for more than 1 minute after connection attempt Check your hub router is switched on and try moving your extender closer to it e lf your device often loses internet access and the extender s Too far or a bit too far light is on try moving the extender to another socket e lf you are trying to use WPS but it doesn t work Too far and Too close red lights continue to flash it may be that it s incompatible with the WPS function in the extender Try switching the extender Off then On and repeat Method 1 If it still fails follow the steps in Method 2 to connect without using the WPS button e If you re unable to connect using Method 2 check you have selected the correct wireless network and you ve entered the correct wireless key Can t connect to internet e Check your router is connected to the internet and your wi fi is working correctly Can t connect your device to wireless e Make sure your device is correctly set up to connect to your hub router before trying to use the extender e Microwave2. tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights To find out what to do if your extender is in or outside of the 3 year guarantee please see the FAQ at bt com producthelp Turn over for set up How to recycle your equipment H The symbol shown here and on the product means that the product is classed as electrical or electronic equipment so DO NOT put it in your normal rubbish bin It s all part of the Waste Electrical and Electronic Equipment WEEE Directive to recycle products in the best way to be kinder to the planet get rid of dangerous things more safely and bury less rubbish in the ground You should contact your retailer or supplier for advice on how to dispose of this product in an environmentally friendly way R amp TTE Directive amp Declaration of Conformity This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC For a copy of the Declaration of Conformity please refer to bt com producthelp This product uses open source codes available from bt com help gplcode Dual Band Wi Fi Extender 1200 User Guide Connect to your hub router Method 1 Using WPS button Method 2 Without WPS button Connection to your router is very easy if it supports WPS most recent routers do If you don t have
3. Services and equipment are supplied subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of a contract British Telecommunications plc 2014 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed and produced by The Art amp Design Partnership Ltd Printed in China Issue 3 ADP10 14 General information For information on safety instructions technical information or setting up the extender please see the Frequently Asked Questions at bt com producthelp Guarantee Your Dual Band Wi Fi Extender 1200 is guaranteed for a period of 3 years from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the Dual Band Wi Fi Extender 1200 or any component thereof which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are e the guarantee shall only apply to defects that occur within the 3 year guarantee period e proof of purchase is required e the equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect
4. a WPS button on your hub router you can set up your extender 3 Open your internet browser and enter http 192 168 1 1 in the address field e g BT Home Hub 3 and later or any other router that has a WPS button If your router using the web based set up with an internet browser Enter your extender s Admin password printed on the back of this guide doesn t support WPS or this method fails go to Method 2 Without WPS button opposite Tasos ane Dona allowing nage insure sete Mule Sue aun Coun ETE then click Login 1 Plug the extender into a power socket near your broadband wireless router not connected to the internet unplug its ethernet cable or disconnect from Click Start at the bottom then follow the on screen connection wizard e g in the same room Check the extender On Off button on the top is switched on your wi fi network Wait 20 seconds for the extender to boot up The Power light will be steady blue and the Too close and Too far red lights will be flashing together 2 Press the WPS button on your router Press the WPS button on the extender for 1 second within 2 minutes 4 Wait until the WPS light stops flashing and one of the range lights is solid The extender is now configured with your hub router and you re ready to find its optimum location 1 Plug the extender into a power socket near your broadband wireless router e g in the same room Check the extender On Off button on the top is switched
5. earches and connects to your router After about 30 seconds the flashing will stop and the signal quality will be shown Ideally the Good range light will become your hub router for best performance solid blue and you can go to point 5 Too far red or scrolling back and forth for more than 1min The extender will work but a bit too far from If the range lights continue to scroll back and forth for more than 1 minute Move the extender closer to your hub router Check your hub router is switched on and try moving your extender closer to it 8 It s normal for the range lights to change occasionally This is because wireless signals can vary due to other factors e g electrical appliances devices
6. ect devices Connect your devices Move extender to optimum location 1 Plug in the extender halfway between your hub router and the area you wish to 3 Check the lights and if necessary move the extender closer or further away The extender gives you two new wireless networks one on the 2 4GHz band and extend wi fi to from your hub router depending on the light status below Then check the one on the 5GHz band light status again A range light will be steady blue or red The 5GHz band EXT5 will give the best performance when close to the extender a Too close red the 2 4GHz band EXT2 is best for range Patines Move the extender further from the hub and closer to the area you want to receive wi fi 1 The extender s network name is the same as your hub router with ne EXT2 2 4GHz band and EXT5 5GHz band added to the front ee A bit too close blue The extender will work but there s less For example wian extension Hub router wireless network name BTHub5 1234 Good range blue New extended network names EXT2 BTHub5 1234 and EXT5 BTHub5 1234 Good router signal strength Ideal location for Sera cronnonce 2 From your device select the network you wish to connect to SAE a bine 3 Enter the wireless key this is the same as your hub router 2 Give the extender 20 seconds to boot up then the range lights will scroll back and forth while it s
7. on Wait 20 seconds for the extender to boot up The Power light will be steady blue and the Too close and Too far red lights will be flashing together UJ 2 Connect your computer to the extender using option A or B below see WA below O _ Option A Connect wirelessly If this fails WPS light stops flashing and the Too far and Too close red Use the wireless connection software or settings on your computer to display lights continue to flash please use Method 2 Without WPS button opposite the list of available wireless networks in your area Find your extender in the list and select it it s called BTWifiExt1200 XXX 4 When you click Finish your browser will lose connection to the extender Enter your extender s wireless key printed on the back of this guide ignore browser errors The extender s range indicator light will stop flashing Complete the connection on your computer on successful connection The extender is now configured with your hub router Option B Connect using the ethernet cable and you re ready to find its optimum location see ym below Insert the ethernet cable into the extender and the other end into your computer Full instructions on how to connect devices using different operating systems are in the Frequently Asked Questions available at bt com producthelp Note the WPS button on your extender is only used to connect to the router and can t be used to conn
8. s and some electrical equipment may interfere with the wireless signal e Check the lights on your extender and make sure you are in Good range if not see the section Move extender to optimum location e Thick concrete walls and ceilings will affect wireless performance All lights are off e Check the power socket is working and switched on e Check the extender is turned on the On Off button is on the top Light status Light Status What s happening Power On Extender running normally Off Extender turned off Red Extender not configured to connect to hub router Good range Flashing Go to step Red K NS Blue Scrolling Extender connecting to hub router If scrolling for more than 1 min check your hub router is switched on and try moving your extender closer to it Good range WPS connection successful goes off after 30 seconds Flashing Authentication in progress or faster flashing indicates connection error Off No WPS session in progress Selecting the 5GHz band may reduce the range and you The band switch This switch sets the frequency band your extender uses to connect to the hub router By default your extender uses the 2 4GHz band for maximum range and compatibility If you have a dual band hub router e g BT Home Hub 4 or 5 selecting the 5GHz band may improve performance speed as there is less wireless congestion To change to the 5GHz band unplug the extender mo
9. ve the band switch to the 5 position and go to step Method 2 Without WPS button 2 4GHz Range 5GHz will need to move the extender closer to your hub router Performance Reset to factory settings If you need to access advanced settings have forgotten your password or if the extender stops working you can reset it to its factory settings 1 Make sure the extender is plugged in and switched on 2 Press the Reset button for 1 second to restore factory default settings Using the ethernet cable You can connect an additional device to the ethernet port that will use the wi fi extension at the same time as your wireless devices Connect your device to the extender s ethernet port using an ethernet cable Extender default settings Box contents Dual Band Wi Fi Ethernet cable Extender 1200 QI Find out more e If you need more help go to bt com producthelp where you can view Frequently Asked Questions e f you cannot find the answer to your problem in the Frequently Asked Questions then please call our free Helpline on 0808 100 6116 Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase Calls made from within the UK mainland network are free Mobile and international call costs may vary Offices worldwide The services described in this publication are subject to availability and may be modified from time to time
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