Compro TN3230 surveillance camera
Contents
1. Installation 7 p nd uonejjesu DEZENL odwon B Compro TN3230 Installation Guide WW Connect the Cables as 8 Connect Camera Using PoE This camera supports PoE Power over Ethernet which allows electrical power and IP data to be both delivered on a single Ethernet cable The following instructions explain how to connect your network camera using PoE PoE Switch 802 3af class3 Type B Wireless Router Hub RS Internet 1 Ethernet cable from wireless router hub to PoE switch router Connect the PoE switch router with the wireless router hub that has been connected to your Cable ADSL modem for internet connecting 2 Ethernet port of the camera Use the RJ 45 Ethernet cable not supplied in the package to connect the Ethernet port of the network camera to the PoE port of your PoE switch router 3 Make sure your smartphone is able to go to internet via your wireless router Using a Non PoE Switch If you are using the camera with a non PoE capable network switch router please pre pare a PoE injector midspan optional first in order to power the camera Then connect your camera in the following way 1 Ethernet port on PoE injector Use a RJ 45 Ethernet cable not supplied in the package to connect the RJ 45 connector on PoE injector marked IN Then con nect the wireless router hub 2 Ethernet port on camera Attach a RJ 45 Ethernet cable not supplied in the pack age from t2. a a iA d r Gro Serre in lhou bee nekwork seh upa Wi Fi 0123456789 EAN ENDA Wizard Direct input the camera ID 10 digitals under the OR code and password default admin to add your camera Click Wizard button on add camera page to search the available network camera from your local network and setup Now you can watch live video of your network camera from your smartphone or tablet Note If you don t have wireless connection in your local net work please refer to the user s manual on the installa tion CD to install the network camera via PC Installation w Adjust the Image In Follow the instructions below to adjust the camera s varifocal lens Adjust Zoom and Focus 1 To adjust the zoom and focus first remove the protection sheet from the top cover and then loosen the fixing screw on the top cover to remove the top cover 2 Loosen the zoom lock lever labeled O in below figure and move the lever to adjust the angle of view Then tighten the zoom lock lever 3 Loosen the lock screw on the focus ring and then turn the focus ring labeled O clockwise or counterclockwise to adjust the focus After obtaining a satisfying result tighten the lock screw and re install the top cover Adjust Pan Tilt Rotation To adjust the camera s panning or tilting position or to rotate the lens for horizon align ment please remove the top cover first and then follow the steps below 1 Loosen the pan adjus
3. TTL You can only use either the Normally Open NO or the Normally Closed NC at any given time Pinouts 0000000000 12345678910 Schematic Connection Diagram The following output scenario is where the siren will only sound when the input has been triggered Should you wish to use the other way around in which the output de vice keeps staying on until the input has been triggered please use NC Digital In Ports TN3230 Digital Port In 1 Digital Port ln 2 Product Overview Digital Out Port TN3230 Eg Siren Installation Mounting on a Dropped Ceiling xa Before you mount the camera on a dropped ceiling you must first ensure that the ceil ing is robust enough to hold the weight of the camera Then refer to the following steps 1 Use the supplied drill template to drill three mounting holes on the ceiling Then drill a hole for the camera s protective cap 2 Secure the camera to the ceiling using the supplied hex cap screws and hexagon nuts Make sure you use a spring washer and a plain washer in between the nut and the ceiling with the spring washer below the nut i p 1 4 Screw 1 4 Nut P y 1 4 Spring Washer T 1 4 Plain Washer Ceiling or plate 3 Ensure the screws are securely tightened Then if you need to run the cable through the ceiling drill a cable hole on the ceiling and then thread the camera s terminal cable through the cable hole
4. 0 Installation Guide HA Important Notices Regulatory Notice Is This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation FCC Interference Statement This eguipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide rea sonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not in stalled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the re ceiver is connected e Consult the dealer or an experienced radio TV technician for help To assure co
5. COMPRO TECHNOLOGY Dome Network Camera Installation Guide Before attempting to set up or operate this camera please read this quick installation guide and retain it for future reference Model No TN3230 QR code for camera installation in the C4Home app V1 140620 P N 3GA0310961 Copyright 2014 Compro Technology Inc All rights reserved Trademark Compro and the Compro logo are trademarks of Compro Technology Inc C4 Home and C4Home logo are registered trademarks of AVSecur Technology Inc Microsoft Windows Vista Windows and the Windows logo are trademarks of the Microsoft group of companies SD SDHC and microSDHC Logos are trademarks of SD 3C LLC Apple Apple Logo Mac Mac OS iPad iPhone are trademarks of Apple Inc registered in the U S and other countries Android is a registered trademark of Google Inc Other names and marks are trademarks of their respective owners Restriction No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Compro Technology Inc Disclaimer Compro Technology makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability quality or fitness for any particu lar purpose The information in this document is subject to change without notice COMPRO reserves the right to make revisions to this publication without obligation to notify any person or entity of
6. GB microSD card pre installed inside the housing The SD memory card is user upgradeable And if you like to replace it refer to the steps below that explain the procedure 1 Loosen the fixing screws on the top cover and remove the top cover 2 Locate the microSD card slot below the camera s LED status indicator Unplug the digital IO cable and audio cables from the camera and then push the pre installed SD card gently to release it 3 Pull the SD card out and insert a new one into the slot and re connect the digital IO cable and audio cables Finally re install the top cover to complete the up grade microSD SDHC card slot Installation 13 p nd uonejjesu O ZENLOJdWOD HE Compro TN3230 Installation Guide WW HI Instant Monitoring INN From C4Home iPhone Android App When you enable and register the C4Home service you can use the C4Home app on your iPhone Android phone or tablet to manage and watch live video of Compro cloud network cameras The C4Home app is a safe and easy way to monitor your home office and your valuable possessions from anywhere in the world No router setup required only needs to start your C4Home app and login with your account you can watch live video of your net work camera and manage multiple cameras from your smartphone or tablet on hand C4Home Login Page Login rl Start the C4Home app from your smartphone you can login here with your own Ac count ID and P
7. I O connector For connection with various I O devices In x2 relay out x2 15 MICin pink For connecting to an external microphone 16 Audio out green For connecting to an external speaker 17 Zoom lever Move the zoom lever between Wide and Tele to adjust the angle of view 18 LED status indicator Indicating system status 19 Focus adjustment ring Turn the focus adjustment ring to adjust the focus Power Connector Pino ut Io The following table indicates the pinout of the camera s terminal power connector 3 2 1 Pin Function 1 12V DC 2 COM 3 24V AC Product Overview 5 apind uonejjesu 0e7enLodwo gt PES Compro TN3230 Installation Guide WW m Digital 1 0 Connector Block aE The digital inputs are normally used with security sensors e g passive infrared sensors PIR smoke detectors etc They work by detecting a change in the state of open and closed circuit The output ports are normally used to trigger external audio or visual in dicators e g sirens or strobe lights etc 6 Pin Function 1 Digital Input Port 1 IN 2 Digital Input Port 1 IN 3 Digital Input Port 2 IN 4 Digital Input Port 2 IN 5 Digital Output Port 1 NO 6 Digital Output Port 1 COM 7 Digital Output Port 1 NC 8 Digital Output Port 2 NO 9 Digital Output Port 2 COM 10 Digital Output Port 2 NC Specifications Max 5V DC 60mA Max 24VDC 1 A or Max 125V AC 1A Note Floating
8. any such changes Compro Technology Inc www comprosecurity com Tel 886 2 2918 0169 Fax 886 2 2915 2389 AF No 12 Alley 6 Lane 45 Pao Shin Road Hsin tien District New Taipei City 231 Taiwan Support e mail support comprousa com ER C FC ImportantNotices 2 Regulatory Notice 2 Solely RUGS aries AA KAA Eee eat ae eR ee eae ee 2 ProductOverview 3 Packagecontents 3 Hardware Overview 4 PowerConnectorPinout 5 Digital I O Connector Block 6 Installati N sarria AA de oh el 7 Mounting on a Dropped Ceiling 7 Connect tne Cables sep oe pa e 4048 e E A a 8 Install C4HomeAppandAddCamera 10 Aajustthe Made sisas is rr do ew eee os 11 ChangeSDMemoryCard 13 SAA ee a ae ee ee aes 14 iStantIMONMONNG ess i 30564664 oe Od bo eo OOOO SR GM SSS SEO a 14 TechnicalSpecifications 17 TN3230 Technical Specifications 17 TechnicalSupportinformation 19 Contact Compro Technical Support 19 Contents 1 p nd uolejeysul O lt ZENLOdWoD PES Compro TN323
9. assword If you forgot your password please click the Forgot your pass word button the system will send the password to your register email account Icon Name Description Create Here you can create the new account please in a account put the new account ID password and email ac count for account registration Setup Here you can input your account ID password and server address default server www c4home com for enable disable auto login And you can choose the display language here Camera Page After login the C4Home app you will see the camera page here shows the camera list you can click to watch the live video or you can click the buttons below for more fea 14 Operation tures Icon Name Edit Add Camera Camera Setup Camera Page Event Page Description Click here to remove the installed network camera from list Click here to add camera to the list Here you can setup more details for each camera Camera Settings Setup the camera name and password Stream Settings Seup the Codec Resolu tion Frame rate for video streaming and Enable Disable audio and Codec for audio streaming Notification Settings Enable Disable mo tion detection and select the sensitivity level for motion detection Sharing Settings Enable Disable the camera sharing to others You can add your friends account ID to share the live video watching Firmware Update Firmware update dir
10. e MOBILE e Dropbox cloud storage for event snapshot MONITOR e SD card playback for event recording e Share video to others e Watch 4 channels at once Android PC only MJPEG Mode Viewing of camera image via phone browsers 3GPP Mode Viewing of camera image via 3G phones 3GPP Streaming V 2 ch I vi VYAMA Surveilante Compro We channel video management software included Local Storage microSD SDHC card slot 4GB card pre installed All in one 3 pin power connector RJ 45 Ethernet port reset Terminal button audio out green mic in pink 10 pin 1 Cable O connector In x2 relay out x2 Operating e Temperature 10 C 50 C 14 F to 122 F Condition e Humidity 20 80 RH non condensing Weather Resistance Sawer Succi e Power over Ethernet IEEE 802 3af class 3 Type B GENERAL PPY DC 12V 2A Power adapter optional e Computer with 2 8GHz Dual Core processor and 2GB memory or above e Supported Operating Systems Windows XP SP3 Vista SP1 Windows 7 Windows 8 Mac OS 10 6 or above Live view in M JPEG mode e PoE switch router or PoE injector IEEE 802 3af class 3 Type B for PoE connection Weight Net 1140 g 2 52 Ib Optional e Compro PF 100 PF 200 PoE Injector Accessories e Power Adapter DC 12V 2A Specifications are subject to change without prior notice System Requirements 18 Technical Specifications Technical Support Information m Contact Compro Technical Support o If you
11. ect from your smartphone Private Mode Enable Disable private mode to protect your privacy List all the available camera here and you can click to watch the live video List all the happened events by time includes the camera online offline and motion detection You can click the listed event to watch Liveview Watch the live video of network camera Snapshot Playback Download Playback and download the snapshots When the event trigger the camera will take 3 snapshots for record and you can know what s happened Operation 15 apind uoleljeysul O lt ZENLOdWoD PES Compro TN3230 Installation Guide HA 16 Icon Name Description Setup Click here for basic settings of C4Home app Page e Language Select the display language for C4Home app e Stream Buffer Size Setup the stream buffer size for low median or high qu e Auto Login Enable Disable auto login for am C4Home app e Push Notification Enable Disable the push notification for your device If you enable it it will send you the push notification when event triggered e Logout Logout the C4Home app About Here will shows the version number of C4Home Camera app and copyright information Note For complete C4Home app introduction please refer to the C4Home user s manual on the installation CD Operation Technical Specifications TN3230 Technical Specifications II Sensor 1 3 Progressive scan CMOS 2 megapixel sensor HD Var
12. er block 1 10 pin I O terminal block For connecting I O devices 1 User s guide Providing instructions on installation 1 Drill template For aiding in dropped ceiling mount Product Overview 3 apind uoleljeysul ocezeENL oadwo PES Camera Layout Compro TN3230 Installation Guide WW No Name 1 IR LEDS 2 Ambient light sensor 3 Lens 4 Lens hood 5 All in one terminal cable 6 Reset button 7 Ethernet port 8 Tilt adjustment screw 9 Pan adjustment screw 4 Product Overview m Hardware Overview IE Description Provides additional lighting in low light conditions Feeds information on environmental lighting condition to the camera Vari focal f 3 9 mm F1 2 2 1 auto iris megapixel IR corrected For eliminating unnecessary light direction adjustable Intergrating power IO Ethernet and audio in out cable plus a reset control Press and hold the reset button for about 8 seconds to reset the camera back to factory defaults For connection to a PoE or Non PoE network switch router For holding the tilting position of the camera For holding the panning position of the camera No Name Description 10 Rotation adjustment Loosen the screw to rotate the lens screw 11 Tiltadjustment screw For holding the tilting position of the camera 12 Screw holes on the For installing the wall mount bracket resvered bottom for wall mount bracket 13 Power connector A 3 pin power connector 14
13. he OUT RJ 45 connector on PoE injector to the Ethernet port of the network camera 3 Make sure your smartphone is able to go to internet via your wireless router Installation Using Ethernet Cable and Power Adapter The figure below shows the basic cabling of your IP camera MEAN yf Internet Wireless 1 Connect an Ethernet cable not supplied in the package between IP camera with your wireless switch router 2 Connect the power adapter power cable optional accessary not supplied in the package to the IP camera and plug to the power outlet 3 Make sure your smartphone is able to access the internet via your wireless switch router Installation 9 Spiny uoleyjejsu O ZENLOJdWOD PE Compro TN3230 Installation Guide WO m Install C4Home App and Add Camera a 10 Make sure your smartphone is able to go to internet via your wireless router Then download the C4Home app from Apple store or Google Play and install to your smart phone Start C4Home app and register your personal C4Home account You can scan the QR code below on your smartphone to add C4home app iPhone Android Login to the C4Home account and click to add new camera we provide 3 ways to add your camera Scan the QR code on the camera or the first page of this installation guide it will automatically add your camera to the list IEA Add 3 comora mamuzi E ai Cimara Passrrard l pos ao Ta 5
14. i focal f 3 9 mm F1 2 2 1 auto iris IR Lens corrected 3X optical manual adjust 10x digital total 30x Angle of View 31 7 93 CAMERA Camera Angle 3607 Pan 180 180 120 Tilt 30 150 Adjustment 360 Rotation e IR Mode 0 lux with built in IR LEDs on 18 LEDs Min Illumination in total effective distance up to 20m e Color Mode 1 0 lux 1 5 1 16000 Sec M JPEG MPEG 4 H 264 YA aa 160x120 320 x 240 640 x 480 1280 x 720 1280 x 1024 1600 x 1200 e WebVUer up to 15 FPS at 1600 x 1200 UXGA Frame Rate e C4Home App up to 30 FPS at 640 x 480 Video Streaming Dual video streams e Adjustable image size and quality e AGC AWB AES e Configurable brightness saturation and sharpness an Two way audio support Communication y pp Image Settings Format A Input 3 5 mm phone jack mic in x 1 line out x 1 Security User ID User ID Password protection User ID Password protection 3GPP ARP DDNS DHCP DNS FTP HTTP ICMP NETWORK Protocols IPv4 IGP NTP PPPoE QoS RSP RTSP SMTP SSL TCP IP UDP UPnP Ethernet 10 100 Base T autosensing RJ 45 Technical Specifications 17 p nd uoleljeysul O lt ZENLOdWoD PES a Compro TN3230 Installation Guide E Free mobile applications for iPhone and Android e Motion Audio detection and push notification Private mode and audio alarm e Mobile digital zoom control C4Home App e Over the air firmware updat
15. need any technical support fill out the online form http comprousa com en form htm or directly email to support comprousa com Compro Technology Inc www comprousa com Tel 886 2 2918 0169 Fax 886 2 2915 2389 AF No 12 Alley 6 Lane 45 Pao Shin Road Hsintien District New Taipei City 231 Taiwan apind uolejeysul O lt ZENLOdWoD PES Technical Specifications 19 WO pino voneyjeysul o ZENL 04d WO 20 Technical Specifications COMPRO TECHNOLOGY www comprousa com Compro Technology Head Office AF No 12 Alley 6 Lane 45 Pao Shin Road Hsintien District New Taipei City 231 Taiwan Tel 886 2 29180169 Fax 886 2 29152389
16. ntinued compliance any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment mu Safety Rules IE 2 e The camera ought to be installed by a qualified technician e Place the camera on a level surface whenever possible e Do not drop the camera body to the ground it may cause the damage to main parts e Please do not disassemble or remodel the product it may cause damage or fire e Do not shake move or disturb the camera when it is in operation as such actions may result in the malfunction of the device e Power off the camera as soon as it is found smoking or smelt unusual e Please do not place the camera around the heat sources such as television or micro wave oven Important Notices Product Overview Package contents IE The following is a list of items included in the package Please check the package con tents on your hand If anything is missing please don t hesitate to contact your local distributor Qty Item Description 1 Network camera Compro TN3230 dome network camera 3 Hex cap screw For use with the hexagon nuts to mount the camera on a rack rail 3 Spring washer For use with the included hex head screws and the Phillips head screws 3 Plain washer For use with the hex head screws 3 Hexagon nut For use with the hex cap screw to mount the camera on a rack rail 1 3 pin power terminal Forconnecting pow
17. tment screw labeled O in below figure and then rotate the lens holder labeled O in below figure to adjust the camera s panning posi tion The pan adjustment range is between 180 degrees to 180 degrees 2 Tighten the pan adjustment screw and then if necessary go on to adjust the tilt ing position Installation 11 p nd uonejjesu DEZENL odwon HE Compro TN3230 Installation Guide WO 3 Loosen the tilt adjustment screw labeled O in below figure on both sides and then tilt the lens holder labeled O in below figure to adjust the camera s tilting position The tilt adjustment range is between 60 degrees to 60 degrees 4 Tighten the tilt adjustment screws and then if desired go on to adjust the rota tion of the camera image 60 60 5 Loosen the rotation adjustment screw labeled O in below figure Then grab the lens holder by the holder boss labeled O in below figure on both sides and rotate the lens holder clockwise or counterclockwise to adjust the horizon in the live image The rotation adjustment range is between 180 degrees to 180 de grees Tighten the rotation adjustment screw when completed 6 Rotate the lens hood inside the top cover so the opening in the lens hood is aligned with the camera s new position 12 Installation 7 Having obtained the optimal result re install the top cover to complete the op eration Change SD Memory Card aE The camera comes with a 4
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