Synology RS3614xs+
Contents
1. Products with Synology and may obtain the manufacturing date for Category Products Category I Products and Category III Products at the Web Site The failure to register a Product at the Web Site will not diminish the warranty rights set forth in Section 2 1 Synology is not responsible for Customer s failure to identify the manufacturing date of any Product 2 3 Exclusive Remedy If Customer gives notice of noncompliance with any of the warranties set forth in Section 2 1 within the applicable Warranty Period in the manner set forth below then upon verification of the noncompliance by Synology Synology will at Synology s option a use commercially reasonable efforts to repair the Product or b replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 2 4 The foregoing sets forth Synology s entire liability and Customer s sole and exclusive remedy for any breach of warranty under Section 2 1 or any other defect or deficiency in the Product Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product The warranty set forth in Section 2 1 does not include 1 any warranty relating to the Software 2 physical installation or removal of the Product from Customer s site 3 visits to Customers site 4 labor necessary to effect repairs or replace defective parts other than during Synology s or its contracted service providers normal local bus2. Software as applicable the Warranty Period the Software will substantially conform to Synology s published specifications for the Software if any or otherwise set forth on the Web Site Synology will use commercially reasonable efforts to in Synology s sole discretion either correct any such nonconformity in the Software or replace any Software that fails to comply with the foregoing warranty provided that you give Synology written notice of such noncompliance within the Warranty Period The foregoing warranty does not apply to any noncompliance resulting from any w use reproduction distribution or disclosure not in accordance with this EULA x any customization modification or other alteration of the Software by anyone other than Synology y combination of the Software with any product services or other items provided by anyone other than Synology or z your failure to comply with this EULA Section 10 Support During the Warranty Period Synology will make available to you the support services Following the expiration of the applicable Warranty Period support for Software may be available from Synology upon written request Section 11 Disclaimer of Warranties EXCEPT AS EXPRESSLY SET FORTH ABOVE SYNOLOGY AND ITS SUPPLIERS PROVIDE THE SOFTWARE AS IS AND WITH ALL FAULTS SYNOLOGY AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER WARRANTIES EXPRESS IMPLIED OR STATUTORY ARISING BY LAW OR OTHERWISE INCLUDING BUT NOT L
3. RackStation comes equipped with multiple cooling fans In the event of a fan malfunction the RackStation will emit a beeping sound This section will guide you through the steps necessary to replace a malfunctioning fan To replace a malfunctioning fan please follow the instructions below 1 Slide the latches shown below to release the fan cover 2 Lift and remove the fan cover 3 Fans are numbered as shown below 13 Chapter 2 Hardware Setup 14 4 Find the malfunctioning fan and lift it upward to remove 5 Apply firm pressure to the power plug and slide it off the power port as shown below Then remove the malfunctioning fan from the fan casing a b Chapter 2 Hardware Setup 15 Start up the RackStation 1 Connect one end of each power cord to the power ports located on the back of the RackStation and the other end to a power outlet 2 Connect at least one LAN cable to one of the LAN ports and the other end to your switch router or hub e e e e e e e 0 Ri 0 is Ol M e Chapter 2 Hardware Setup 16 4 Press the power button to turn on the RackStation STATUS ALERT Your RackStation is now online and detectable from a network computer Chapter 2 Hardware Setup Install DSM on RackStation After hardware setup is finished please install DiskStation Manager DSM a browser based operating system specifically designed for Synology NAS We highly rec
4. UNDER THIS WARRANTY WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 3 3 Limitation of Liability SYNOLOGY S AND ITS SUPPLIERS LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law The laws of some states jurisdictions do not allow exclusion or limitation of certain damages To the extent that those laws apply to the Product the exclusions and limitations set forth above may not apply to Customer Section 4 Miscellaneous 4 1 Proprietary Rights The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors Synology retains and reserves all right title and interest in the intellectual property rights of the Product and no title to or ownership of any intellectual property rights in or to the Product any accompanying Softwa
5. applicable law The laws of some states jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of certain damages To the extent that those laws apply to this EULA the exclusions and limitations set forth above may not apply to you Section 14 Export Restrictions You acknowledge that the Software is subject to U S export restrictions You agree to comply with all applicable laws and regulations that apply to the Software including without limitation the U S Export Administration Regulations Section 15 U S Government License Rights All Software provided to the U S Government is provided with the commercial license rights and restrictions described in this EULA By installing copying or using the Software the U S Government agrees that the Software is commercial computer software or commercial computer software documentation within the meaning of FAR Part 12 Section 16 Termination Without prejudice to any other rights Synology may terminate this EULA if you do not abide by the terms and conditions contained herein In such event you must cease use of the Software and destroy all copies of the Software and all of its component parts Section 17 Assignment You may not transfer or assign your rights under this EULA to any third party Any such transfer or assignment in violation of the foregoing restriction will be void Section 18 Applicable Law Unless expressly prohibited by l
6. be entered thereon in any court of competent jurisdiction Customer understands that in the absence of this provision Customer would have had a right to litigate any such dispute controversy or claim in a court including the right to litigate claims on a class wide or class action basis and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 4 5 For Customers not residing within the United States any dispute controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R O C Arbitration Law and related enforcement rules The arbitration shall take place in Taipei Taiwan R O C and the arbitration proceedings shall be conducted in English or if both parties so agree in Mandarin Chinese The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology s intellectual property rights 4 6 X Attorneys Fees In any arbitration mediation or other legal action or proceeding to enforce rights or remedies un
7. product Before setting up your new RackStation please check the package contents to verify that you have received the items below Also make sure to read the safety instructions carefully to avoid harming yourself or damaging your RackStation Package Contents Menwitxi AC power cord 2 Screws for 3 5 hard drives x 52 o Screws for 2 5 hard drives x 52 Synology RackStation at a Glance 1 234 5 RESET Ut Ux UO LAMA No Article Name 1 Press to power on the RackStation 1 Power Button 2 To power off the RackStation press and hold until you hear a beep sound and the Power LED starts blinking Displays the status of the system For more information see Appendix B a LED Indicator Table Displays warnings regarding fan or temperature For more information PTE CIC NOY ent ale see Appendix B LED Indicator Table E Beep off Button Press to deactivate beep sound when malfunctions occur Disieimicat Displays the status of installed drives For more information see iid Appendix B LED Indicator Table Drive DieTray Install drives hard disk drives or solid state drives here Power Port Port Connect power cords here to supply power to your RackStation Disposes of excessive heat and cools the system If a fan malfunctions the RackStation will emit a beeping sound Displays the status of redundant powers supplies alerting the user of Redundant Power LED power supply or f
8. the laws of the State of Washington U S A without regard to any conflict of law principles to the contrary The 1980 U N Convention on Contracts for the International Sale of Goods or any successor thereto does not apply 4 5 Dispute Resolution Any dispute controversy or claim arising out of or relating to this Warranty the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association except as otherwise provided below The arbitration will be conducted before a single arbitrator and will be limited solely to the dispute between Customer and Synology The arbitration or any portion of it will not be consolidated with any other arbitration and will not be conducted on a class wide or class action basis The arbitration shall be held in King County Washington U S A by submission of documents by telephone online or in person as determined by the arbitrator at the request of the parties The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees including any arbitration fee paid by the prevailing party Any decision rendered in such arbitration proceedings will be final and binding on the parties and judgment may
9. until they are properly received by Synology A Product issued a RMA number must be returned within fifteen 15 days after issuance of the applicable RMA number 2 5 Replacement by Synology If Synology elects to replace any Product under this Warranty set forth in Section 2 1 then Synology will ship a replacement Product at Synology s expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 2 4 and validation by Synology that the Product does not conform to the warranty In some countries Synology may at its own discretion apply the Synology Replacement Service to certain Products through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming Product returned by Customer Synology Replacement Service 2 6 Support During the Warranty Period Synology will make available to Customer the support services Following the expiration of the applicable Warranty Period support for Products may be available from Synology upon written reguest 2 7 Exclusions The foregoing warranties and warranty obligations do not apply to any Product that a has been installed or used in a manner not specified or described in the Product specifications b has been repaired modified or altered by anyone other than Synology or its agent or designee c has been in any way misused abused or damaged d has been used with items not p
10. Category _ Product means Synology product models RS810 RS810RP and RX410 2 Category II Product means Synology product models RS3411xs RS3411RPxs RS2211RP RS411 RS409RP RS409 RS409 RS408 RP RS408 RS407 DS3611xs DS2411 DS1511 DS1010 DS710 DS509 DS508 RX1211 RX1211RP RX4 DX1211 DX510 DX5 VS240HD and RAM Module 1GB 2GB AGB 8GB 3 Category III Product means Synology product models that apply with the following requirements 12 and newer DS DX series products with 5 bay and above or 12 and newer RS RX series products 4 Category IV Product means all other Synology product models purchased by Customer after March 1 2008 5 Category V Product means all other Synology product models purchased by Customer before February 29 2008 b Refurbished Product means all Synology products which have been refurbished and sold directly by Synology through Online Store not including those sold by an authorized Synology distributor or reseller c Customer means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller d Online Store means a online shop operated by Synology or Synology s affiliate e Product means a New Product or a Refurbished Product and any hardware incorporated into the Product by Synology and any accompanying documentation f Software means the Synology proprietary software that accompanies the Product when pur
11. IATED FIRMWARE MEDIA PRINTED MATERIALS AND ONLINE OR ELECTRONIC DOCUMENTATION COLLECTIVELY THE SOFTWARE AVAILABLE FOR DOWNLOAD AT WWW SYNOLOGY COM OR PROVIDED WITH OR INSTALLED ON A SYNOLOGY PRODUCT THE PRODUCT YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY OPENING THE PACKAGE CONTAINING THE SOFTWARE INSTALLING THE SOFTWARE NOT OTHERWISE PRE INSTALLED BY SYNOLOGY ON A PRODUCT OR OTHERWISE USING A PRODUCT THAT INCLUDES PRE INSTALLED SOFTWARE IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA DO NOT OPEN THE BOX CONTAINING THE PRODUCT INSTALL THE SOFTWARE OR USE THE PRODUCT CONTAINING THE SOFTWARE INSTEAD YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER S APPLICABLE RETURN POLICY Section 1 Limited Software License Subject to the terms and conditions of this EULA Synology grants you a limited non exclusive non transferable personal license to install run and use one copy of the Software on the Product solely in connection with your authorized use of the Product Section 2 Documentation You may make and use a reasonable number of copies of any documentation provided with the Software provided that such copies will only be used for internal business purposes and are not to be republished or redistributed either in hard copy or electronic form to any third party Section 3 Backup You may make a reasonable number of copies of the Software for backup and archiv
12. IMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE TITLE AND NONINFRINGEMENT WITH REGARD TO THE SOFTWARE WITHOUT LIMITING THE FOREGOING SYNOLOGY DOES NOT WARRANT THAT THE SOFTWARE WILL BE FREE OF BUGS ERRORS VIRUSES OR OTHER DEFECTS Section 12 Disclaimer of Certain Damages N NO EVENT WILL SYNOLOGY OR ITS LICENSORS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL INDIRECT SPECIAL PUNITIVE CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF DATA INFORMATION REVENUE PROFIT OR BUSINESS ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Section 13 Limitation of Liability SYNOLOGY S AND ITS SUPPLIERS LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES YOU MAY INCUR AND WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY The foregoing disclaimer of warranties disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by
13. ING FROM COURSE OF PERFORMANCE COURSE OF DEALING OR USAGE OF TRADE C CLAIM OF INFRINGEMENT OR MISAPPROPRIATION OR D CLAIM IN TORT WHETHER BASED ON NEGLIGENCE STRICT LIABILITY PRODUCT LIABILITY OR OTHER THEORY SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT SOME STATES JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER Section 3 Limitations of Liability 3 1 Force Majeure Synology will not be liable for or be considered to be in breach of or default under this Warranty on account of any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control including without limitation any act or failure to act by Customer 3 2 Disclaimer of Certain Damages IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL INDIRECT SPECIAL PUNITIVE CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF DATA INFORMATION REVENUE PROFIT OR BUSINESS ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED
14. about your RackStation please visit www synology com 18 Chapter 3 Install DSM on RackStation 19 Appendix Specifications dem RS3614xs 3 5 or 25 SATA I or SATA II x 12 48 TB 12 x 4 TB hard drives 144 TB with RX1214 RX1214RP expansion unit x 2 USB 3 0 x2 External Device Ports e USB 2 0 x 2 Expansion port x 2 Infiniband LAN Ports Gigabit x4 Size H x W x D 88 X 445 X 570 e Windows XP onward Supported Clients Mac OS X 10 5 onward Max Capacity Ubuntu 9 04 onward Max User Accounts 4096 Max Concurrent Connections Max Concurrent Connections Connections 1024 Internal EXT4 File Systems External EXT4 EXT3 FAT NTFS HFS Read Write e Basic JBOD RAID O RAID 1 Supported RAID Types RAID 5 RAID 5 Spare RAID 6 RAID 10 e Synology Hybrid RAID Up to 2 Disk Fault Tolerance EE tenin tm e English Deutsch Fran ais Italiano Espa ol Dansk Norsk Svensk Language Localization Nederlands Pyccxun Polski Magyar Portugu s do Brasil e Portugu s Europeu T rk e Cesky HANES 820 ZPX HAP e Line voltage 100V to 240V AC Frequency 50 60Hz Operating Temperature 40 to 95 F 5 to 35 C Storage Temperature 15 to 155 F 10 to 70 C Relative Humidity 596 to 9596 RH e Maximum Operating Altitude 6 500 feet 2 000 m Environment Requirements Note Model specifications are subject to change without notic
15. al and binding on the parties and judgment may be entered thereon in any court of competent jurisdiction You understand that in the absence of this provision you would have had a right to litigate any such dispute controversy or claim in a court including the right to litigate claims on a class wide or class action basis and you expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 19 If you do not reside within the United States any dispute controversy or claim described in this Section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R O C Arbitration Law and related enforcement rules The arbitration shall take place in Taipei Taiwan R O C and the arbitration proceedings shall be conducted in English or if both parties so agree in Mandarin Chinese The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this EULA relating to Synology s intellectual property rights Section 20 Attorneys Fees In any arbitration mediation or other legal action or proceeding to enfo
16. al purposes Section 4 Updates Any software provided to you by Synology or made available on the Synology web site at www synology com Web Site that updates or supplements the original Software is governed by this EULA unless separate license terms are provided with such updates or supplements in which case such separate terms will govern Section 5 License Limitations The license set forth in Section 1 applies only to the extent you have ordered and paid for the Product and it states the entirety of your rights with respect to the Software Synology reserves all rights not expressly granted to you in this EULA Without limiting the foregoing you will not and you will not authorize or permit any third party to a use the Software for any purpose other than in connection with the Product b license distribute lease rent lend transfer assign or otherwise dispose of the Software or use the Software in any commercial hosted or service bureau environment c reverse engineer decompile disassemble or attempt to discover the source code for or any trade secrets related to the Software except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation d adapt modify alter translate or create any derivative works of the Software e remove alter or obscure any copyright notice or other proprietary rights notice on the Product or f circumvent or attempt to circumvent
17. an failure ConsolePort Port For manufacturing use only Power Supply On Off Ciera Press to turn on off the power supply USB2 O Port 2 0 USB2 O Port Back Panel Connect external hard drives USB printers or other USB devices to the B USB 3 0 Port Synology RackStation here LAN Port Connect network cables here 1 Press and hold until you hear a beep sound to restore the default IP address DNS server and passwords for users belonging to the administrators group IS RESET Bunton 2 Press and hold until you hear a beep sound then press and hold again until you hear three beep sounds to return the RackStation to Not Installed status so that DiskStation Manager can be reinstalled Expansion Port Connect Synology Expansion Units to your Synology RackStation For more information about Synology Expansion Unit supported by your RackStation visit www synology com Chapter 1 Before You Start Safety Instructions Keep away from direct sunlight and from chemicals Make sure the environment does not experience abrupt changes in temperature or humidity Place the product right side up at all times Do not place near any liguids Before cleaning unplug the power cord Wipe with damp paper towels Do not use chemical or aerosol cleaners To prevent the unit from falling over do not place on carts or any unstable surfaces The power cord must plug in to the correct supply voltage Make sure that the suppli
18. any methods employed by Synology to control access to the components features or functions of the Product or Software Section 6 Open Source The Software may contain components licensed to Synology under the GNU General Public License GPL Components currently available at http www gnu org licenses gpl html The terms of the GPL will control solely with respect to the GPL Components to the extent that this EULA conflicts with the requirements of the GPL with respect to your use of the GPL Components and in such event you agree to be bound by the GPL with respect to your use of such components Section 7 Audit Synology will have the right to audit your compliance with the terms of this EULA You agree to grant access to Synology to facilities equipment books records and documents and to otherwise reasonably cooperate with Synology in order to facilitate any such audit Section 8 Ownership The Software is valuable property of Synology and its licensors and is protected by copyright and other intellectual property laws and treaties Synology or its licensors own all right title and interest in and to the Software and all copyright and other intellectual property rights in the Software Section 9 Limited Warranty Synology warrants that for a period of ninety 90 days after either your a installation of the Software on Products that do not include pre installed Software or b use of a Product that includes pre installed
19. chased by Customer is downloaded by Customer at the Web Site or is pre installed on the Product by Synology and includes any firmware associated media images animations video audio text and applets incorporated into the software or Product and any updates or upgrades to such software g Warranty Period means the period commencing on the date the Product is purchased by Customer and ending 1 five years after such date for Category Products 2 three years after such date for Category II Products or 3 two years after such date for Category III Products or 4 one year after such date for Category IV Products or 5 90 days after such date for Refurbished Products except for those sold as as is or with no warranty on Online Store h Web Site means the Synology web site located at www synology com Section 2 Limited Warranty and Remedies 2 1 Limited Warranty Subject to Section 2 7 Synology warrants to Customer that each Product a will be free of material defects in workmanship and b under normal use will perform substantially in accordance with Synology s published specifications for the Product during the Warranty Period Synology warrants the Software as set forth in the accompanying end user license agreement provided with the Product if any Synology provides no warranty to Refurbished Product sold as as is or with no warranty on Online Store 2 2 Product Registration Customers may register
20. der this Warranty the prevailing party will be entitled to recover in addition to any other relief to which it may be entitled costs and reasonable attorneys fees 4 7 Export Restrictions You acknowledge that the Product may be subject to U S export restrictions You will comply with all applicable laws and regulations that apply to the Product including without limitation the U S Export Administration Regulations 4 8 Severability If any provision of this Warranty is held by a court of competent jurisdiction to be invalid illegal or unenforceable the remainder of this Warranty will remain in full force and effect 4 9 Entire Agreement This Warranty constitutes the entire agreement and supersedes any and all prior agreements between Synology and Customer related to the subject matter hereof No amendment modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby
21. e Please refer to www synology com for the latest information 20 Appendix LED Indicator Table Blue Power Blinking Booting up or shutting down Green Volume normal Available volume space lt 1GB or 1 STATUS Orange Volume degraded or crashed Blinking No volume System fan not working Orange Blinking Over temperature ALERT System fan normal Off Temperature normal Drive ready and idle Green Blinking Accessing drive Disk 1 12 Cannot read write Green Power supply working Static Power Supply On Off Switch is on but RackStation is powered off Redundant Power No power supply Off Power Supply On Off Switch is off 707 Power supply not working Static Network connected Rear LAN Green on left side of jack Network active Blinking Off No network Green Gigabit connection Rear LAN on right side of jack Orange 10 100 Mb connection CoD r a O Off No network Note Model specifications are subject to change without notice Please refer to www synology com for the latest information SYNOLOGY INC END USER LICENSE AGREEMENT IMPORTANT READ CAREFULLY THIS END USER LICENSE AGREEMENT EULA IS A LEGAL AGREEMENT BETWEEN YOU EITHER AN INDIVIDUAL OR A SINGLE ENTITY AND SYNOLOGY INC AND ITS AFFILIATES INCLUDING SYNOLOGY AMERICAN CORP AND SYNOLOGY UK LTD COLLECTIVELY SYNOLOGY FOR ANY SYNOLOGY SOFTWARE TOGETHER WITH ANY OTHER ASSOC
22. ed AC voltage is correct and stable To remove all electrical current from the device ensure that all power cords are disconnected from the power source Risk of explosion if battery is replaced with an incorrect type Dispose of used batteries appropriately Chapter 1 Before You Start Chapter Hardware Setup Tools and Parts for Drive Installation A screwdriver Atleast one 3 5 or 2 5 SATA drive please visit www synology com for compatible drive models Warning If you install a drive that contains data the system will format the drive and erase all data If you still need the data please back it up before installation Install Drives 1 Find the small button located on the drive tray handle Press the button down and pull the drive tray handle out as illustrated below 2 Load drives in the drive trays For 3 5 drives Place the drive in the drive tray Turn the tray upside down and tighten screws into the four spots indicated below to secure the drive For 2 5 drives Place the drive in the drive tray Turn the tray upside down and tighten screws into the four spots indicated below to secure the drive 4 Important Make sure the drive tray is completely inserted Otherwise the drive might not function properly 4 Push the handle inward to secure the drive tray 5 Repeat the steps above to install all prepared drives 6 Drives are numbered as shown below Note If
23. iness hours exclusive of weekends and service providers holidays 5 any work with any third party equipment or software 6 any warranty of the hard disk if installed by Customer or any other third party or 7 any warranty of compatibility with the hard disk 2 4 Return Any Product returned by Customer under Section 2 3 must be assigned a Return Merchandise Authorization RMA number by Synology before shipment and must be returned in accordance with Synology s then current RMA procedures Customer may contact any authorized Synology distributor or reseller or Synology Support to obtain assistance in obtaining an RMA and must provide proof of purchase and product serial number when asking for such assistance For warranty claims Customer must return the complete Product to Synology in accordance with this Section 2 4 to be eligible for coverage under this Warranty Any Product returned without an RMA number or any Product that has been disassembled except under the direction of Synology will be refused and returned to Customer at Customer s expense Any Product that has been assigned a RMA number must be returned in the same condition as it was received from Synology to the address designated by Synology freight pre paid in packaging sufficient to protect the contents thereof and with the RMA number prominently displayed on the outside of the box Customer is responsible for insurance and risk of loss with respect to returned items
24. logy Synology RackStation RS3614xs Table of Contents Chapter 1 Before You Start Package OMG NS eicere k ses s re k t tus scee E see doacacre se bares toodogaeeneoeraicasdenenepaeeadesoseasa 3 Synology RackStation at a GIANCE cccccccccccccseseeceeeeeceaeeeecceeeeeseaeeeeeeeeeeseeeeeeeeeeeessseeeseeceeeeessaaaseeeeeeesssaaaneeeeeees 4 SETS RS MINS WN ONS hear psec etic vere ene O ace stun sneeeeunaeineenmeacseeaneeesmeeeoaestheanae eeasesewed oee poeeronnsmeecaseseneaoenee 5 Chapter 2 Hardware Setup Tools and Paris for Drive Installation esscececcsccscasenscatiereacecorsacssmscstacesecectecQvcesaseaseacs ensue r ENKE naiai 6 MVS TE DIVOS eos TROU 6 Add a RAM Module on RackStation nw cccccccccccececececeeeeeeceeeuseeeseueceeeueeeeeuaeeueueeeeeueeeeeueeaueeueesaueeaueeneeenueeaneenes 8 Add a Network Interface Card to RackStation sssssessessseseene e eene nenn nen nnhnn reser sensn rennen 12 Replace Mallunctioning i chs catia E T mm 13 Start p the RACK SLALOM ERR TEE OT 15 Chapter 3 Install DSM on RackStation Install DSM with Web Assistant sssssesescesesenmm IH Im nI IIR Imre tetreteretetrere tit reter retire reperiri reperire reis 17 Wa Rel teRERRURI 18 Appendix A Specifications Appendix B LED Indicator Table Chapter Before You Start Thank you for purchasing this Synology
25. ocal law this EULA is governed by the laws of the State of Washington U S A without regard to any conflict of law principles to the contrary The 1980 U N Convention on Contracts for the International Sale of Goods or any successor thereto does not apply Section 19 Dispute Resolution Any dispute controversy or claim arising out of or relating to this Warranty the Software or services provided by Synology with respect to the Software or the relationship between you and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association if you reside in the United States except as otherwise provided below In such cases the arbitration will be conducted before a single arbitrator and will be limited solely to the dispute between you and Synology The arbitration or any portion of it will not be consolidated with any other arbitration and will not be conducted on a class wide or class action basis The arbitration shall be held in King County Washington U S A by submission of documents by telephone online or in person as determined by the arbitrator at the request of the parties The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees including any arbitration fee paid by the prevailing party Any decision rendered in such arbitration proceedings will be fin
26. om the slot 3 Replace the top cover slide it into place and tighten the two back screws Chapter 2 Hardware Setup 12 Add a Network Interface Card to RackStation Your RackStation contains two PCI Express expansion slots which allow you to install two 10G E or Gigabit network interface cards for LAN port expansion Before installation make sure your network interface cards come with low profile brackets To replace a full profile bracket with a low profile bracket 1 Remove the two screws holding the full profile bracket to the interface card Then remove the bracket To install the network interface card 1 Follow steps 1 to 4 of Install a RAM Module to remove the cover from the RackStation 2 To install the network interface card follow the steps below a Remove the screw on the port access cover Then remove the access cover b Align the card connector with the expansion slot and insert the card into the slot Important 1 Make sure the connector is completely inserted Otherwise the network interface card might not function properly 2 For greater performance we highly recommend installing the network interface card into the PCI E 3 0x8 white slot first c Tighten the screw to secure the network interface card For more information about supported 10G E or Gigabit network interface cards visit www synology com Chapter 2 Hardware Setup Replace Malfunctioning Fan Your Synology
27. ommend using Synology s Web Assistant to install DSM with a web browser Synology Web Assistant can automatically download the latest software from the Internet and guide you through installation Install DSM with Web Assistant Your RackStation comes with a built in tool called Web Assistant to help you configure and install DSM To use Web Assistant please follow the steps below 1 Power on the RackStation 2 Open a web browser on a computer in the same network as the RackStation 3 Depending on your network environment do either of the following a If you have Internet access go to find synology com b If you do not have Internet access go to rackstation 5000 and follow the onscreen instructions 4 Web Assistant will be launched in your web browser It will search and find your RackStation within the local network The status of your RackStation should be Not Installed O Web Assistant RackStation RS3614xs4 5 Click Connect to start the setup process Follow the onscreen instructions to complete the setup process Note 1 Suggested browsers Chrome Firefox 2 Both the RackStation and the computer should be in the same local network 3 Internet connection must be available during DSM installation with Web Assistant Chapter Learn More Congratulations Your RackStation is set up now Refer to the Users Guide in the installation disc for advanced settings and management For more information or online resources
28. rce rights or remedies under this EULA the prevailing party will be entitled to recover in addition to any other relief to which it may be entitled costs and reasonable attorneys fees Section 21 Severability If any provision of this EULA is held by a court of competent jurisdiction to be invalid illegal or unenforceable the remainder of this EULA will remain in full force and effect Section 22 Entire Agreement This EULA sets forth the entire agreement of Synology and you with respect to the Software and the subject matter hereof and supersedes all prior and contemporaneous understandings and agreements whether written or oral No amendment modification or waiver of any of the provisions of this EULA will be valid unless set forth in a written instrument signed by the party to be bound thereby SYNOLOGY INC LIMITED PRODUCT WARRANTY THIS LIMITED WARRANTY WARRANTY APPLIES TO THE PRODUCTS AS DEFINED BELOW OF SYNOLOGY INC AND ITS AFFILIATES INCLUDING SYNOLOGY AMERICA CORP AND SYNOLOGY UK LTD COLLECTIVELY SYNOLOGY YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND OR USING THE PRODUCT IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY DO NOT USE THE PRODUCT INSTEAD YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER S APPLICABLE RETURN POLICY Section1 Definitions a New Product including 1
29. re or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty Customer will a comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller and b not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate circumvent or violate any of Synology s intellectual property rights 4 2 Assignment Customer will not assign any of its rights under this Warranty directly by operation of law or otherwise without the prior written consent of Synology 4 3 No Additional Terms Except as expressly permitted by this Warranty neither party will be bound by and each party specifically objects to any term condition or other provision that conflicts with the provisions of this Warranty that is made by the other party in any purchase order receipt acceptance confirmation correspondence or otherwise unless each party specifically agrees to such provision in writing Further if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes 4 4 Applicable Law Unless expressly prohibited by local law this Warranty is governed by
30. rovided by Synology other than the hardware or software for which the Product is designed or e otherwise fails to conform to the Product specifications and such failure is attributable to causes not within or under Synology s control Further the foregoing warranties will be void if 1 Customer disassembles the Product except as authorized by Synology 2 Customer fails to implement any correction modification enhancement improvement or other update made available to Customer by Synology or 3 Customer implements installs or uses any correction modification enhancement improvement or other update made available by any third party The warranty set forth in Section 2 1 will terminate upon Customer s sale or transfer of the Product to a third party 2 8 Disclaimer of Warranties THE WARRANTIES OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR AND CUSTOMER HEREBY WAIVES RELEASES AND DISCLAIMS ALL OTHER WARRANTIES OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY EXPRESS OR IMPLIED ARISING BY LAW OR OTHERWISE WITH RESPECT TO THE PRODUCT ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY INCLUDING BUT NOT LIMITED TO ANY A IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE B IMPLIED WARRANTY ARIS
31. sert the new memory module follow the steps below a Release the ejectors on the memory slot by pushing them outwards b Align the notch on the gold edge of the module with the notch in the memory slot c Use two fingers to apply firm even pressure and push the memory module downward d When the memory is inserted correctly the ejectors will snap into place 6 Replace the top cover slide it into place and tighten all screws Chapter 2 Hardware Setup 11 Confirm New Memory is Recognized After installing a new memory module in the RackStation we recommended checking whether or not the system recognizes the new memory To check the memory of the RackStation 1 Start up your RackStation See Start up the RackStation for more information 2 Install DSM See Chapter 3 Install DSM on RackStation for more information 3 Log in to Synology DiskStation Manager DSM with an account belonging to the administrators group 4 Check Total Physical Memory at Main Menu gt System Information If the RackStation does not recognize the memory or does not start up correctly please make sure the memory was correctly installed Remove RAM Module from RackStation 1 Follow steps 1 to 4 of Install a RAM Module to remove the cover from the RackStation 2 To remove the RAM module follow the steps below a Release the ejectors on the memory slot by pushing outwards simultaneously b Hold the memory module by the edges and remove it fr
32. you want to create a RAID volume we recommended all installed drives be the same size in order to optimize drive capacity usage Chapter 2 Hardware Setup Add a RAM Module on RackStation Synology offers RAM modules which allow you to expand the memory capacity of your RackStation To install check or remove your RAM module please follow the steps below Install a RAM Module 1 Shut down the RackStation and disconnect all connected cables to prevent any possible damage Important Before installing the RAM module please wait for at least 30 seconds after detaching the power cord s from the RackStation to ensure complete discharge Also please remove any static electricity before installation by touching water pipes a metal conduit or another person to get rid of excess charge and avoid damaging the motherboard peripherals and other components 2 Slide the latches shown below to release the fan cover 3552255 3 Lift and remove the fan cover Chapter 2 Hardware Setup 4 To remove the screws securing the top cover follow the steps below a Remove the two screws illustrated below hd b Remove the two screws located on the back Then slide the top cover in the direction indicated below and lift Important Removing the cover will expose sensitive internal components to possible harm Please avoid touching any other components when adding or removing memory 9 Chapter 2 Hardware Setup 10 5 Toin
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