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Panasonic WV-SW395A surveillance camera

1. Model number Abbreviation Model number Abbreviation WV SW396 SW396 WV SW395 SW395 WV SC386 SC386 WV SC385 SC385 WV SC384 SC384 WV SW175 SW175 WV SW174W SW174W WV SW172 SW172 WV ST165 ST165 WV ST162 ST162 About notations The following notations are used when describing the functions limited for specified models The functions without the notations are supported by all models Notation Model Notation Model WV SW396 WV SW395 2 Operating Instructions Preface Notation Model Notation Model WV SC386 WV SC385 WV SC384 WV SW175 WV SW174W WV SW172 WV ST165 WV ST162 Except for the HTTPS function for WV SW395R WV SC385R and WV SC384R Trademarks and registered trademarks e Microsoft Windows Windows Vista Windows Media Internet Explorer ActiveX and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Microsoft product screen shot s reprinted with permission from Microsoft Corporation e iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries e Android is a trademark of Google Inc Use of this trademark is subject to Google Permissions e SDHC Logo is a trademark of SD 3C LLC All other trademarks identified herein are the property of their respective owners Abbreviations The fol
2. Configuration of the connection protocol Access to the cameras using the HTTPS protocol Execute CA Certificate CA Certificate install Information HTTPS port Generation of the CRT key SSL encryption key gt page 175 Generation of the self signed certificate page 176 Generation of CSR Certificate Signing Request gt page 178 174 Operating Instructions 17 Configuring the network settings Network Installation of the server certificate gt page 179 Configuration of the connection protocol page 180 Note To use the server certificate you need to apply for the approval and the issue of server certificate by CA Either of the self signed certificate or the server certificate is available If both of them are installed the server certificate will be used prior to the self signed certificate 17 2 1 Generation of the CRT key SSL encryption key IMPORTANT When the self signed certificate or server certificate is valid it is impossible to generate the CRT key When the server certification is used the available key size varies depending on the Caches the available key size in advance To generate the CRT key it may take about 1 minute when the key size is 1024 bit and about 2 minutes when the key size is 2048 bit Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval a
3. 1 IP address is the global WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Only when accessing the camera through the Internet Operating Instructions 3 Record images on the SD memory card manually SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 3 Record images on the SD memory card manually SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 Images displayed on the Live page can be recorded on the SD memory card manually This button is operable only when Manual is selected for Save trigger on the SD memory card tab of the Basic page of the setup menu page 60 It is possible to select JPEG or H 264 on Recording format of the setup menu page 59 When JPEG is selected for Recording format still image data are recorded When H 264 is selected video data are recorded Images recorded on the SD memory card can be copied onto the PC page 65 1 Display the Live page gt page 9 Wark Camera WV SW396 a eoo ods AN Lad S Live Setup Multi screen Compression H 264 Image capture size VGA QVGA Image quality Zoom Auto mode Brightness a Benen oe S eee ee Rec on SD Log Focus Start Preset s List Auto JD Near J Far I fore 2 Click the SD button The SD
4. nnnnsnnsnnsnsssnnnnnunnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnn nne 19 2 Monitor images on a cellular phone mobile terminal 0 0006 20 2 1 Monitor images on a cellular phone cecccccceseeessssseeeceeeeeeeeeeessesseeceeeeeeeeeeeensnenseeees 20 2 2 Monitor images on a mobile terminal 0 cceeceeseeeeeeeeeeeeeeeeeeeeneneeeeeeeeeeeeeseeeeeeeeeeeeeneees 23 3 Record images on the SD memory card manually SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 scceeeeeeeeeeeees 31 4 Action at an alarm occurrence ssssssssesssussnnnnnnnnnrrnnnnnnnnnnnnnnnnnnnn nenne 33 4 1 Alarmi CY OS sson eea aae a a A Ea Aaa eaa aa 33 4 2 Action at an alarm occurrence cccccceceeceeeeeeeeeeeeeeeeeeeeeeeeseeeeseeesneeeeneeeeaeeneeeeaeenaeeeaanees 33 5 Transmit images onto an FTP server sasssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnne 35 5 1 Transmit an alarm image at an alarm occurrence Alarm image TEAIVSIMIS SION acanastitisincasscnmauiicncaauaneaeuhianvaldenmeinnateunsantaiieasanmincurtacmmeainnsimnaniuanniundeneattiiutin 35 5 2 Transmit images at a designated interval or period FTP periodic image PE AIS IMIS SIMA soosis noses anaana eaaa aaa aea eea Ea EER EAER aa AAE OE aE 35 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function SW396 SW395 SC386 SC385 SC384 SW175 SW172 S1165 S1162 vonuvessiiarissnieiicuniiiuoieonrdinnan sinnani navaa aioe
5. 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264 2 or MPEG 4 2 page 84 page 90 Image capture size buttons These buttons will be displayed only when a JPEG image is displayed VGA The letters VGA will turn green and images in the main area will be displayed in VGA size QVGA The letters QVGA will turn green and images in the main area will be displayed in QVGA size 640x360 The letters 640x360 will turn green and images in the main area will be displayed in 640 x 360 pixels 320x180 The letters 320x180 will turn green and images in the main area will be displayed in 320 x 180 pixels CEW Csw3e5 gt CECD CSC385 ECI EWID Gwi7aw TSD 1280x960 The letters 1280x960 will turn green and images in the main area will be displayed in 1280 x 960 pixels 1280x720 The letters 1280x720 will turn green and images in the main area will be displayed in 1280 x 720 pixels Ew EW CSc386 ED CWD 2D 800x600 The letters 800x600 will turn green and images in the main area will be displayed in 800 x 600 pixels Note ED CSwa9s gt C8386 gt CSC385 gt CSC384 EWID Gwi7aw CETS The buttons VGA QVGA and 1280x960 are displayed only when 4 3 or 4 3 VGA is selected for Aspect ratio e The buttons 640x36
6. Self signed Certificate Information Displays the information of the self signed certificate When the Confirm button is clicked the registered information of the self signed certificate will be displayed in the Self signed Certificate Confirm dialog box When the Delete button is clicked the generated self signed certificate will be deleted CA Certificate Generate Certificate Signing Request When using the security certificate issued by CA Certificate Authority as the security certificate used for the HTTPS protocol the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the information of the server certificate When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the
7. e Schedule saving is available only when H 264 is selected for Recording format FTP error Perform the settings for the FTP error log list Select On or Off and designate the destination folder in the same manner as for Alarm IMPORTANT e When Name w o time amp date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time amp date gt page 197 Note e When H 264 is selected for Recording format FTP error is unavailable 74 Operating Instructions 10 Configure the basic settings of the camera Basic 10 4 1 How the logs and images are saved depending on the settings for Alarm Log tab SD memory card tab Alarm Save logs SD memory card Save trigger Logs and associated images On Use Alarm input Logs Up to 5 000 logs will be kept When more than 5 000 event logs are filed the older event logs will be overwritten by the newer event logs Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images Other than Alarm input Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwri
8. From the following selections select whether or not to add auto track in the video stream Off Auto track data is not added to images On Auto track data is added to images but an outline of the tracking target is not displayed on the Live page On with track video display Auto track data is added to images and an outline of the tracking target is displayed on the Live page Default Off 122 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Advanced setting Zoom with auto track Select the tracking zoom control from the following Off Zoom control is not performed On Continuous Zoom control is performed Default On Continuous Object size Select an object size from the following Small 1 4 of the image The tracking target is enlarged to about 1 4 the size lengthwise of the monitor screen Middle 1 2 of the image The tracking target is enlarged to about 1 2 the size lengthwise of the monitor screen Large 3 4 of the image The tracking target is enlarged to about 3 4 the size lengthwise of the monitor screen Default Small 1 4 of the image Note e The sizes described here are only a guide Depending on the environment conditions and the tracking conditions the displayed size may be different from the expected size Increasing the display size of the tracking target reduces the tracking capabilities Sensitivity Select the tracking sens
9. Contact Enter the mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 17 6 Configure the settings relating to the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page page 47 page 49 The settings relating to the periodic transmission of images to an FTP server can be configured on this page To transmit images to an FTP server periodically it is necessary to configure the settings of the FTP server in advance page 162 Refer to page 199 for descriptions of how to configure schedules of image transmission IMPORTANT Depending on the network line speed or the network traffic images may not be transmitted at the exact designated interval or period e When On is selected for both of the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function For this reason images may not be transmitted at the exact designated interval or period if alarms occur frequently Cstie2 gt e Select FTP error for Save trigger on the SD memory card tab when using the FTP periodic transmission function Note CEW EWID CSc386 gt CECD ECAD EWED WTD CSTD CSTI62 gt Operating Instructions 197 17 Configuring the network settings Network e When FTP
10. Default Off IMPORTANT e When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around borders between the darker parts and the brighter parts may become darker brighter than the other darker brighter parts Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Super Dynamic SD this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images brighter e On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 111 for information on how to set the mask area Light control mode Select the light control mode from the following Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 50 Hz Indoor scene 60 Hz The
11. This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd What s the risk When using Internet Explorer 6 0 Internet Explorer 7 0 or Internet Explorer 8 0 The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate aci 0O le gt 9 x Live Search 2 M D r r li Page v G Tools v a E Pop up blocked To see this pop up or additional options click here Symptom Cause solution Reference pages The following message is e Click the information bar and select Always 7 displayed on the information Allow Pop ups from This Site The dialog bar window saying Allow pop ups from this site will Pop up blocked To see this be displayed Click the Yes button pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 The following message is e Select Allow s displayed on the information bar This webpage wants to run the following add on WebVideo Module from Panasonic System Networks Co Ltd Internet Explorer 9 The following message is e Click the information bar and select Install 7 displayed on the information ActiveX Control bar The Security Warning window will be displayed This site might requi
12. page page 138 check the Auto track cooperation checkbox of Sender s address 1 any destination address can be used and enter 192 168 0 11 Camera 1 for the sender s address Then select the preset position set at step 2 click the Set button and then close the page Click the Set button 5 Auto track cooperation can be used by starting the auto tracking for Camera 1 11 6 8 Configure the settings relating to direction Direction setup menu SW396 SC386 Click the Setup gt gt button of Direction on the Image Position tab of the Image Audio page page 98 Here the information related to the direction setting is set The pan tilt position moves to the position set when displaying this page Direction setting North point setting Zoom Focus Brightness ooo J Normal J Preset Direction setting North point setting If Direction display is selected for Camera position display one of the eight directions will be indicated instead of the preset position title when the camera is not at the preset position Determine the direction setting by adjusting the displayed panning position to the north N indication Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 12 for descriptions of how to operate these buttons pad 126 Operating Instructions 11 Configure the settings relating to images and audio
13. 16 9 is selected for Aspect ratio CST165 gt 320x180 640x360 1280x720 CST162 gt 320x180 640x360 Default 1280x960 CST165 gt VGA Image quality Select the image quality of JPEG images displayed initially on the Live page e Default Quality1 Image quality setting Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files attached to alarm mails and SD memory recording i Operating Instructions 81 11 Configure the settings relating to images and audio Image Audio 11 3 Configure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 47 page 49 JPEG H 264 tab will be displayed when H 264 is selected for Video encoding format 82 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Configure the settings relating to H 264 image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 88 and page 80 for the settings relating to MPEG 4 images and JPEG images respectively OMPEG 4 Oon 1280x960 v Frame rate Frame rate 30fps Nv it rate per client Image quality efresh inter
14. 17 4 2 When using the Viewnetcam com service Network FTP img trans Viewnetcam com Camera URL Your Account Link ss interval Personal Camera URL The URL of the camera registered for Viewnetcam com Your Account Link When the displayed URL is clicked the registration window for the Viewnetcam com service will be displayed in a newly opened window Register the information in the registration window to enroll in the Viewnetcam com service Operating Instructions 193 17 Configuring the network settings Network Access interval Select the interval to access the Viewnetcam com service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h e Default 1h 17 4 3 Procedure to register information for the Viewnetcam com service 1 Select Viewnetcam com for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set again 2 Click the URL displayed in Your Account Link Network FTP img trans DDNS Viewnetcarn com Camera URL Rito eects The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the relo
15. Settings for the alarm log list can be performed Save logs Select On or Off to determine whether to save the alarm logs On Alarm logs will be saved e Off Alarm logs will not be saved Default On Note e When H 264 is selected for Recording format On or Off will automatically be selected for Save logs according to the setting of Save trigger e When H 264 is selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C e Available number of characters 3 128 characters e Available characters Alphanumeric characters the backslash the colon the slash and the underscore _ Manual Schedule Configure the settings relating to manual saving or schedule saving of the log list Select On or Off and designate the destination folder in the same manner as for Alarm Operating Instructions 73 10 Configure the basic settings of the camera Basic Note e When H 264 is selected for Recording format On or Off will automatically be selected for Save logs according to the setting of Save trigger
16. e Light detection control may not work when brightness change is too small e When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification gt gt is clicked the Notification tab of the Alarm page will be displayed gt page 148 1 Set the video motion detection area by dragging the mouse on the screen When the All areas button is clicked the whole area will become the VMD area and 1 White will be automatically applied to Area The designated area will become the VMD area 1 White and the outline will be displayed When 2 4 VMD areas are set each area will be numbered in order The areas will be identified by the respective outline colors The Status of the outline to be set for the area will become On 2 Adjust Detection area and Detection sensitivity using the slider Detection area can be adjusted by moving the slider between the left end position and the center position Detection sensitivity can be adjusted by moving the slider between the left end position and the right end position The status bar will be indicated in the Detection area section to show the motion detection status of the currently displayed area When the status bar exceeds the setting position of slider the
17. or Off to determine whether or not to authenticate the users Default Off Authentication Set the user authentication method Digest or Basic Uses Digest or Basic authentication Digest Uses Digest authentication Basic Uses Basic authentication Default Digest or Basic Operating Instructions 15 Configure the settings relating to the authentication User mng Note When the Authentication setting has been changed close the web browser and then access the camera again e For other devices such as other i PRO series cameras or network disk recorders unless otherwise stated Digest authentication is not supported As of August 2011 User name Enter a user name e Available number of characters 1 32 characters e Unavailable characters amp Default None blank Password Retype password Enter a password e Available number of characters 4 32 characters Unavailable characters amp Default None blank Note e When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Access level Select the access level of the user from the following e 1 Administrator Allowed all available operations of the camera e 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable e 3 Live only Only displaying live images is
18. page Refresh interval JPEG Select an interval to refresh the displayed JPEG image from the following CsT1625 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 5fps E0385 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 10fps Note e When On is selected for H 264 transmission or MPEG 4 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value e Ifimages are not delivered in the specified transmission interval you can make the images be delivered closer to the specified time by lowering the resolution or image quality Image capture size Select the image capture size to display the JPEG image on the Live page for the first time When 4 3 is selected for Aspect ratio C165 QVGA VGA 1280x960 80 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Cst162 QVGA VGA 800x600 When 4 3 VGA is selected for Aspect ratio QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio QVGA 800x600 1280x960 When
19. AUX Rec on SD Brightness SD J Noma Preset select language pull down menu The camera s display language can be selected The default language can be set in the Language in the Basic settings gt page 53 Setup button Displays the setup menu The button will turn green and the setup menu will be displayed Live button Display the Live page The button will turn green and the Live page will be displayed Multi screen buttons Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 19 Compression buttons H 264 MPEG 4 button The letters H 264 or MPEG 4 on the button will turn green and an H 264 or MPEG 4 image will be displayed When On is selected for H 264 transmission or MPEG 4 transmission of H 264 1 H 264 2 or MPEG 4 1 MPEG 4 2 the H 264 or MPEG 4 button will be displayed page 84 page 90 e JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 or MPEG 4 image is displayed 12 Operating Instructions 1 Monitor images on a PC 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 or MPEG 4 1 page 84 page 90
20. CA Certificate Confirm dialog box If the server certificate is not installed the content of the generated CSR file will be displayed When the Delete button is clicked the installed server certificate will be deleted IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available e Default HTTP HTTPS port Designate the HTTPS port number to be used e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Operating Instructions 171 17 Configuring the network settings Network 172 Note The camera will restart after the connection setting is changed When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed certificate page 181 When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follo
21. DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings Default Manual 803849 Auto Primary server address Secondary server address When Manual is selected for DNS enter the IP address of the DNS server Refer to the network administrator about the IP address of the DNS server IPv6 network 168 Manual Select On or Off to determine whether or not to manually configure the IP address for IPv6 network IPv6 address e On Enter an IPv6 address manually e Off Manual entry of an IPv6 address will become unavailable Default Off IP address IPv6 When On is selected for Manual manual entry of the IPv6 address is required Do not enter an address already in use Operating Instructions 17 Configuring the network settings Network Note When connecting to the manually configured IPv6 address beyond the router use an IPv6 compatible router and turn on the automatic IPv6 address assignment function In this case it is necessary to configure IPv6 address including prefix information provided
22. Image Audio Close button Click this button to close the Direction setting setup menu 11 6 9 Configure the settings relating to the privacy zone Privacy zone setup menu Click the Setup gt gt button of Privacy zone on the Image Position tab of the Image Audio page gt page 98 When there is a zone that you do not want to display set the zone as a privacy zone not to be displayed Up to 8 privacy zones 2 privacy zones CST162 gt can be set Note e The privacy zone function does not work when the camera is in the process of warming up just after turning on the power or in the process of refreshing the position csa Depending on the panning tilting direction especially when the tilting degree is 45 90 and the zooming factor the area set as the privacy zone may become visible Make sure that each of the set privacy zone is not visible after setting it Privacy zone Display type Zone setting Zone select Zoom Focus 4 p Brightness Na Ey Preset Operating Instructions 127 11 Configure the settings relating to images and audio Image Audio Privacy zone Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray e Mosaic The privacy zones will be displayed with a mosaic effect e Off Does not display the privacy zones e Default Off Zone setting 128 Zone select Clic
23. MPEG 4 images will be transmitted with the frame rate selected for Frame rate e Best effort In accordance with the network bandwidth MPEG 4 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client e Default Frame rate Note e When Frame rate is set for Transmission priority number of users who can access the camera may be limited Frame rate Select a frame rate for MPEG 4 images from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note e When Frame rate is selected for Transmission priority this setting is available e Frame rate is limited by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Max bit rate per client Select a MPEG 4 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Unlimited e Default MPEG 4 1 2048kbps MPEG 4 2 2048kbps Unlimited is available only when Frame rate is selected for Transmission priority Note The MPEG 4 bit rate is limited by Bandwidth control bit rate
24. Note e SW395R SC385R and SC384R do not support the HTTPS function Start up the web browser 2 Enter the IP address of the camera in the address box of the browser e Example of entry https 192 168 0 10 IMPORTANT e When the HTTPS port number is changed from 443 enter https IP address of the camera colon port number in the address box of the browser Example https 192 168 0 11 61443 e When the camera is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 182 page 188 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower _ 17 3 1 Install the security certificate When the security certificate of the camera to access is not installed on the PC the security alert window will be displayed each time the camera is accessed using the HTTPS protocol To have the security alert window not displayed it is necessary to install the security certificate in the following proce
25. Set button A message asking you if you want to restart the camera is displayed Click OK Wait about 2 minutes until the camera restarts 4 Disconnect the LAN cable from the camera and reconnect the camera to the power outlet The camera will start about 90 seconds after connecting the power e After the camera is started the WPS settings are only active for about 2 minutes Therefore perform the settings in step 5 and restart the wireless router as quickly as possible within 2 minutes 5 Enter the camera s 8 digit PIN code into the wireless router and restart the wireless router with the WPS PIN code method e For more information refer to the operating instructions included with your wireless router Settings between the wireless router and the camera will automatically start The WIRELESS button stops blinking orange and lights green When the live indicator lights green the wireless settings have been successfully completed 6 After the WIRELESS button lights green start the IP Setting Software on the PC and access the camera e See page 222 for information on accessing the camera with the IP Setting Software e Confirm the status of the wireless connection on the Status tab of the Wireless page page 210 Note e If about 2 minutes pass after the WIRELESS button starts blinking and the wireless connection is not completed the WIRELESS button will blink red for about 10 seconds and then go off I
26. When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default e Default 128 Close button Click this button to quit the Image adjust setup menu Operating Instructions 105 11 Configure the settings relating to images and audio Image Audio 11 6 2 Configure the settings relating to image quality Image adjust setup menu SC384 SW175 SW174W SW172 ST165 ST162 Click the Setup gt gt button of Image adjust on the Image Position tab of the Image Audio page page 98 The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image Position tab Any changes are updated immediately Image adjust Wide dynamic range On On On Off 5 Off pays compensation Light control mode Auto slow shutter Day amp Night electrical White balance Red gain Blue gain DNR Chroma gain level Aperture level Pedestal level 106 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Wide dynamic range WDR Select On or Off to determine whether or not to activate the wide dynamic range function This function compensates brightness so that it produces clearer images even if objects
27. You can check the camera s MAC address from the sticker attached to the camera or from the MAC address displayed in Mac address of the wireless module from Wireless Status on the setup menu Wireless communication is unstable Is the channel used for wireless communication the same as another nearby wireless networks Try changing the wireless communication channel of the wireless router For information about changing the communications channel refer to the operating instructions included with your wireless router Is a cordless telephone or other devices or objects causing interference Try moving the cordless telephone or other devices or objects causing interference Refer to Radio wave status from Wireless Status on the setup menu and try moving the camera closer to the wireless router or removing objects causing interference to make it easier for the wireless signal to reach the camera 210 240 Operating Instructions 23 Troubleshooting Information Bar Depending on the OS installed on the PC the following may occur Follow the instructions below when the following has occurred By performing the following solutions other applications may not be affected When using Internet Explorer 9 0 The Information Bar expressed in the following symptom and solutions will be displayed on the lower side of the Internet Explorer page only when there is information to communicate
28. lower Easy IP Setup accommodate period Select 20min or Unlimited to determine how long the network setting operation using the Panasonic IP Setting Software can be allowed 20min The camera information display and the network setting operation using the Panasonic IP Setting Software are allowed for 20 minutes since the camera starts up Unlimited The camera information display and the network setting operation using the Panasonic IP Setting Software are allowed without time limitation e Default 20min Note e Refer to the network administrator for the addresses of each server e The port forwarding function changes a global IP address to a private IP address and Static IP masquerade and Network Address Translation NAT have this function This function is to be set in a router Operating Instructions 17 Configuring the network settings Network To access the camera via the Internet by connecting the camera to a router it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router For further information refer to the operating instructions of the router in use Enter Global IP address colon port number in the WAN Router LAN Address box of the browser Global address Private address via the Internet VVV XXX yyy ZZZ 192 168 0 254 vvv Xxx yyy zzz 50000 vvv Xxx yyy zzz 500
29. of Network tab on the Network page page 166 For this reason the bit rate may be lower than the value when any value with an asterisk on the right is selected e When Unlimited is selected the number of users who can access MPEG 4 images will be limited to 1 Only a single user can access MPEG 4 images e Itis impossible to select Unlimited for both MPEG 4 1 and MPEG 4 2 Image quality Select the image quality of MPEG 4 images from the following Low Motion priority Normal Fine Image quality priority Default Normal Note e When Constant bit rate or Best effort is selected for Transmission priority this setting is available Refresh interval Select an interval I frame interval 0 2 5 seconds to refresh the displayed MPEG 4 images If using under a network environment with frequent error occurrences shorten the refresh interval for MPEG 4 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s e Default 1s Operating Instructions 91 11 Configure the settings relating to images and audio Image Audio 92 Transmission type Select the transmission type of MPEG 4 images from the following e Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when tran
30. 1 enters the screen as performed in step 1 Display the Preset position setting page gt page 113 Selecta preset number that you want set from the Preset pull down menu While monitoring images perform the pan tilt zoom and then set the preset position Click the Set button Set Camera 1 IP address 192 168 0 11 to notify commands Display the Notification screen from the Alarm page gt page 148 From Panasonic alarm protocol set Panasonic alarm protocol to On and click the Set button From Destination of notification check the Alarm checkbox of Address 1 any notification destination address can be selected and enter 192 168 0 12 in Destination IP address Set Auto track cooperation to On and select 1 for the alarm area number Operating Instructions 125 11 Configure the settings relating to images and audio Image Audio Click the Set button 4 Configure the settings of Camera 2 IP address 192 168 0 12 which receives notification commands from the other cameras Display the Alarm screen from the Alarm page gt page 134 From Alarm set Command alarm to On and click the Set button Set the Command alarm of Camera action on alarm to Preset per sender and click Preset per sender gt gt On the Preset per sender
31. 20 H 264 2 239 192 0 21 Note e Enter a multicast IP address after checking available multicast address Multicast port Enter the multicast port number used to transmit images from the camera Available port number 1024 50000 Only even numbers are available e Default 37004 Note e When audio is transmitted from the unit the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit Enter a value for Multicast TTL HOPLimit e Available value 1 254 e Default 16 IMPORTANT e When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software e On Images are temporarily stored on the computer and are displayed smoother e Off Images are displayed in real time and are not stored on the computer Default Off g 2 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 3 It is necessary to designate the multicast IP addre
32. 2011 12 52 38 Jul 28 2011 12 51 24 SD memory card 1961738KB 1967232KB rem org Number of the listed logs IMPORTANT e Only a single user can operate the log list window Other users cannot access the log list window Note e When Not use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed e When H 264 is selected for Recording format of the SD memory card the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Note e When any images are saved on the SD memory card the image can be displayed by clicking Time and Date when JPEG is selected for Recording format of the setup menu page 58 38 Operating Instructions 6 Display the log list SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed Note Enter the desired log number and press the Enter key on the keyboard The log of the designated number will be displayed on the top of the log list Top button Click this button to display the log listed at the top Prev page button C
33. Advanced Default Off e Face data Detection info Original Detection info Advanced Default Detection info Original e Auto track data Off Detection info Advanced Default Off Notification interval Select the notification interval e Face data 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min Default 1s e Auto track data 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1 min Default 1s Note e When Notification data is set to Detection info Original the Notification interval can only be set to 1s or 2s Destination setting for XML notification Destination address Configure the IP address or the host name of the destination for XML notification e Available number of characters 1 128 characters e Available characters Alphanumeric characters the period the underscore _ and the hyphen Destination port number Configure the port number settings for XML notification The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 995 10669 10670 Destination path name Configure the settings for the destination directory to be used for the XML notification Available characters Alphanumeric characters the period the underscore _ the hyphen the slash and the colon User name Enter a user name Available number of characters 0 32 characters e Unavailable characters amp O
34. Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk CA Certificate Confirm Common Name State Locality e When the Delete button is clicked the installed server certificate will be deleted e When HTTPS is selected for Connection it is impossible to delete the server certificate e To change or update the server certificate perform step 1 and 2 IMPORTANT e Before deleting the valid server certificate security certificate confirm that there is a backup file on the PC or another media The backup file will be required when installing the server certificate again e When the server certificate has expired the HTTPS function will become unavailable When the camera is restarted the connection protocol will be changed to HTTP Update the server certificate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port e Available port number 1 65535 e Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25
35. Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller e Refer to the installation guide for further information about input output rating of each terminal ED Csw39s gt CSc386 gt CE0385D CSc384D While Alarm input is being selected an alarm is detected when the terminal status is changed to On Default It is possible to configure the setting so that an alarm is detected when the terminal status is changed to Off Refer to the Readme file on the provided CD ROM for further information about the setting Or refer to our website http panasonic net pss security support info html for further information about the supported software VMD alarm When clicking VMD gt gt the VMD area tab of the Alarm page will be displayed page 143 Auto track alarm When clicking Auto track setting gt gt the Image Position tab of the Camera page will be displayed The setup menu will be displayed in a newly opened window page 120 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras e Default Off Originating port
36. Either of the following services is required when accessing a camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service Static IP address service such as a service offered by a contracted provider In this service global addresses are static not changed kkkkk 17 4 1 Configuration of the DDNS service Example of the Viewnetcam com service omoouw p DNS server Internet Provider Viewnetcam com service server Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic ee viewnetcam com and the current global address is automatically registered If you are enrolled in Viewnetcam com the unique domain name example viewnetcam com will be allocated The Viewnetcam com service server automatically manages the domain name of camera and the global address of router or camera when a camera automatically notifies the service server of the global address Current global address is automatically r
37. No response from the DDNS server The DDNS server may be down Ask the network administrator Same host name has registered The same host name has already been registered in the DDNS server Check if the DDNS Update settings are configured correctly Internal error Undefined error An error occurred in the DDNS function Check if the DDNS Update settings are configured correctly 228 Operating Instructions 22 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server e The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The NTP server may be down Ask the network administrator Internal error Undefined error e An error occurred in the NTP function Check if the NTP settings are configured correctly Synchronizing with NTP update succeeded Time correction succeeded NTP succeeded Log indications relating to HTTPS Category Indication Description HTTPS Self signed Certificate Generated Generation of the self signed certificate is complete Self signed Certificate Deleted e Deletion of the self signed certificate is complete Certificate Signing Request e Generation of the CSR Certificate Signing Generated Request is complete CA Certificate Installed e Installati
38. Note e When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen e Available number of characters 0 20 characters e Unavailable characters amp Note e When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed e Even when 16 9 is selected for Aspect ratio the multi screen is displayed in 4 3 Operating Instructions 133 13 Configure the alarm settings Alarm 13 Configure the alarm settings Alarm The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the VMD area settings and the alarm occurrence notification can be configured on this page The Alarm page has 3 tabs the Alarm tab the VMD area tab and the Notification tab 13 1 Configure the settings relating to the alarm action Alarm Click the Alarm tab on the Alarm page page 47 page 49 The settings relating to the alarm can be configured in this section Refer to page 138 and page 141 for further information about the settings relating to the alarm images and the alarm output terminal VMD area Notification Alarm Terminal 1 Terminal 2 Terminal 3 VMD alarm Auto track a
39. Reboot Click the Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Position refresh The camera position can be refreshed When the camera has moved from the correct home preset position during normal use or when it has been inadvertently moved while turning on the power of the camera use this function to correct the camera position It is impossible to operate the camera during the position refresh process for about 2 minutes IMPORTANT e The direction of the camera may be accidentally changed when the camera is installed When registering presets after the installation we recommend performing position refresh Note Cm To initialize the network settings gt page 166 turn off the power of the camera then turn on the power again while holding down the INITIAL SET switch on the unit and keep the INITIAL SET switch held down for about 5 seconds Wait about 6 minutes after releasing the button The camera will start up Operating Instructions 20 Maintenance of the camera Maintenance and the settings including the network settings will be initialized Do not turn off the power of the unit about 6 minutes after turning on the power Cw To initialize the network settings gt page 166 turn off the power of the camera then turn on the power again while holding down the INITIAL SET switch on the unit and keep the INITIAL SET switch
40. The alarm action camera action at an alarm occurrence will be performed when the following alarms occur 4 1 Alarm type Terminal alarm When connecting an alarm device such as a sensor to the EXT I O connectors 1 3 of the camera the alarm action will be performed when the connected alarm device is activated e VMD alarm When motion is detected in the set VMD area the alarm action will be performed VMD stands for Video Motion Detection e Command alarm When a Panasonic alarm protocol is received from the connected device via a network the alarm action will be performed e Auto track alarm CS 386 gt According to the conditions set in advance the alarm action will be performed in the auto tracking operations 4 2 Action at an alarm occurrence Display the alarm occurrence indication button on the Live page The alarm occurrence indication button will be displayed on the Live page at an alarm occurrence page 12 IMPORTANT e When Polling 30s is selected for Alarm status update mode page 53 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm connector on the rear of the camera and sound the b
41. Update service Available number of characters 3 250 characters Enter in the form of host name domain name e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen e Default None blank Note e Refer to the network administrator for further information about the available host names 17 5 Configure the settings relating to SNMP SNMP Click the SNMP tab on the Network page page 47 page 49 The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When using the SNMP function contact the network administrator Network FTP img trans Community Location Contact Community Enter the community name to be monitored Available number of characters 0 32 characters e Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function 196 Operating Instructions 17 Configuring the network settings Network Available number of characters 0 32 characters Default None blank Location Enter the name of the location where the camera is installed e Available number of characters 0 32 characters Default None blank
42. Use an NTP server when the more accurate time amp date setting is required for the system operation Manual Synchronization with NTP server ess setting NTP server address 2 1 65535 Time adjustment interval Time zone GMT Greenwich Mean Time Dublin Edinburgh Lisbon London vw Time adjustment Select the time adjustment method from the following Time adjusted by the selected method will be used as the standard time of the camera e Manual Time set on the Basic tab on the Basic page will be used as the standard time of the camera Synchronization with NTP server Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the camera e Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following Auto Obtains the NTP server address from the DHCP server e Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT e When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutolP or Auto Advanced for Network Settings on the Network tab of the Network page page 166 NTP server address When Manual is selected for NTP server address setting enter the IP address or the h
43. as follows not refreshed smoothly 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may 7 be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selected for Indicator on the Basic page 53 Select On for Indicator H 264 or MPEG 4 images When Network Camera View 4S is deleted from a 4 238 Operating Instructions 23 Troubleshooting Symptom Cause solution Reference pages When displaying H 264 or MPEG 4 images on two or more web browser windows images from two or more cameras are displayed in sequence on a single browser window SW175 SW174W SW172 ST165 ST162 do not support MPEG 4 This may occur due to the display adapter and driver combination When this has occurred first update the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the
44. authentication to auto or open system e Itis recommended to select the WPA2 PSK AES or WPA PSK AES enhanced encryption methods for the wireless router s encryption settings Select Not allow for External registration in Wi Fi Protected Setup WPS e If wireless connections are made with Allow selected the wireless settings may be overwritten Make sure to select Not allow Click the Set button A message asking you if you want to restart the camera is displayed Click OK Wait about 2 minutes until the camera restarts Turn off the camera by unplugging the AC adaptor from the power outlet Disconnect the LAN cable and turn on the camera by plugging the AC adaptor into the power outlet The camera starts up and starts the wireless connection Note e Switch between wireless and wired connections with the following methods Wireless connections To use wireless connections turn on the camera without connecting the LAN cable Wired connections To use wired connections connect the LAN cable and then turn on the camera e When switching between wireless and wired connections some wireless routers may have to be restarted e Wired and wireless connections cannot be made to the camera at the same time Operating Instructions 205 18 Use the camera on a wireless LAN Wireless SW174W only e Depending on the network environment and the wireless devices used 2 4 GH
45. be displayed ertificate Generate Certificate 204 8hit Podred 2010 01 01 12 00 00 2 Enter the information of the certificate to be generated EEE EE OK JE cancel j Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name 2 characters Country code State Enter the state name 128 characters Locality Enter the locality name 128 characters Organization Enter the organization name 64 characters Organizational Enter the unit name of the organization 64 characters Unit 178 Operating Instructions 17 Configuring the network settings Network Item Description Available number of characters CRT key Displays the key size and generation time amp date of the current key Note e To use the server certificate follow the requests from the CA about the information to be entered e The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT e The server certificate will be issued for the set of the generated CSR and CRT key If
46. be displayed lt lt Previous 100 When clicking lt lt Previous 100 the previous 100 system logs will be displayed No The serial number of the system log will be displayed Time amp date Time and date at the error occurrence will be displayed Note e When Off is selected for Time display format on the Basic tab page 53 time amp date of logs will be displayed in 24 hour format Description The descriptions about the system log will be displayed Refer to page 227 for further information about the system logs Operating Instructions 20 Maintenance of the camera Maintenance 20 2 Upgrade the firmware Upgrade Click the Upgrade tab of the Maintenance page page 47 page 49 The current firmware can be checked and upgraded to the latest version on this page Contact the dealer for further information about the firmware upgrade System log Model no MAC address Serial no Firmware version IPL version HTML version IP address IPv6 Default reset Upgrade Status Linklocal Static RA DHCPv6 Viewer software installation counter Reset the settings to the default after completing the upgrade Except the network settings Do not reset the settings to the default after the upgrade Resets to default HTML data after completing the upgrade Initialization of the above setup data is available only for the application It will take around 9 mi
47. be hidden become black when the tilt angle of the camera is almost level When 5 is selected for Tilt Angle on the setup menu upper half of images will be hidden In this case images will also be washed out depending on the object when On is selected for AGC on the setup menu page 103 CEW e If 20 25 or 30 is selected the area hidden by the camera housing may increase when the tilt angle of the camera is almost level D e If 10 or 15 is selected auto mode stops To restart auto mode start auto mode again e If 10 or 15 is selected when the camera reaches the tilting angle of 90 the camera pans or tilts at high speed to the reverse direction In this way it is possible to control the camera while displaying images in proper orientation Pan tilt flip function Pan tilt flip Select the pan tilt flip setting from the following On When the camera reaches the panning or tilting end during manual operation the camera pans or tilts at high speed to the reverse direction In this way it is possible to control the camera without having to stop panning tilting and displaying images in proper orientation e Off Pan tilt flip does not work Default On Note e When the zoom ratio is adjusted to the Tele side images will be partially hidden even if the pan tilt flip function is activated Operating Instructions 97 11 Configure th
48. be performed correctly as configured when multiple users are receiving images In this case set the refresh interval longer e There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may become shorter e A lifetime of an SD memory card should be influenced by the number of the image files stored and log savings on the SD memory card Selecting H 264 for Recording format can reduce the number of files to be stored on the SD memory card The data writing speed will go down after data are repeatedly written down on an SD memory card Era CEW395 gt CEc386 gt CEC385D CSC384 Before removing the SD memory card from the camera it is necessary to select Not use first csmie2 e To remove the SD memory card press the FUNCTION button and remove the SD memory card after the FUNCTION indicator turns off e Refer to the installation guide for further information about inserting and removing an SD memory card from the camera Recording format Select JPEG or H 264 for the video encoding format of image data to be recorded on the SD memory card e JPEG Records still image data e H 264 Records video data in the MP4 video encoding format Audio will not be recorded e Default JPEG Note When H 264 is selected it will become impossible to transmit images with the settings of MPEG 4 or H 264 2 e When H 264 is select
49. camera status e Real time Provide notification of the camera status when the status has changed e Default Real time Note e Depending on the network environment notification may not be provided in real time Alarm status reception port When selecting Real time for Alarm status update mode designate a port number to which the status change notification is to be sent e Available port number 1 65535 e Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Automatic installation of viewer software Determine whether or not to install the viewer software from this camera e On Installs the viewer software from the camera automatically e Off The viewer software cannot be installed from the camera e Default On IMPORTANT e Itis impossible to display images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC e The number of the viewer software installations can be checked on the Upgrade tab of the Maintenance page Language Select the language to initially display when the camera is accessed from the following English Japanese ltalian French German Spanish Chinese Russian Default English The language displayed on the Live page can also be changed page 12 Operating In
50. carried out with an unregistered preset position among preset position 1 8 the thumbnail image of the preset position before the unregistered preset position will be displayed In this case the camera will not move when the thumbnail image is clicked The camera will not always return to the exactly same position where it was before 360 map shot or Preset map shot was carried out It may sometimes be slightly different The window on which the thumbnail images are displayed will close when clicking the following buttons that can switch the camera channel or reload images Live Multi screen H 264 MPEG 4 JPEG Stream Image capture size Image quality Setup To display the thumbnail images again carry out 360 map shot or Preset map shot again e Patrol 1 4 Sc386 gt Performs patrols 1 4 that were set in advance page 118 Control pad buttons panning tilting Panning tilting speed will be faster if a clicked point gets farther from the center point of the control pad CSe384 It is also possible to pan tilt the camera by dragging the mouse Zoom and focus can be adjusted by right clicking When an upper lower area of the control pad is right clicked the displayed image will be zoomed in out on When a left right area is right clicked the focus will be adjusted to the Near Far side Zoom can also be adjusted using the mouse wheel C162 It is also possible to pan tilt the camera by
51. correctly The POP3 server may be down Ask the network administrator SMTP server error Authentication error Entered user name or password may be incorrect Check if the mail settings are configured correctly Failed to resolve the mail server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Failed to find the SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the mail function Check if the mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the FTP server address from DNS The FTP server may be down Ask the network administrator Failed to find the FTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly Connection error File transfer error Passive mode error Log out failed Failed to change the directory User name or password isn t correct The FTP server settings may be incorrect Check if the FTP settings are configured correctly The s
52. display Press the button to display the buttons used to operate the focus on the screen The camera s focus can be operated with the EJ E and buttons Operating Instructions 29 2 Monitor images on a cellular phone mobile terminal 30 Zoom display The camera s zoom can be operated with the gB E ana buttons When the HTTP port number is changed from 80 enter http IP address colon port number cam in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number cam When HTTPS is set in HTTPS Connection on the Network tab of the Network page enter the following https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a mobile terminal Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG gt page 80 may sometimes solve this problem Depending on the mobile terminal in use or its contract plan it may be impossible to access
53. error is selected for Save trigger on the SD memory card tab images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card page 36 Network FTP img trans ETP gt gt Name witime amp date Name w o time amp date Oof FTP periodic image transmission 198 FTP gt gt When FTP gt gt is clicked the FTP tab of the Server page will be displayed page 162 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmission function When On is selected it is necessary to configure the settings of the FTP server gt page 162 Default Off Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server e Available number of characters 1 256 characters e Unavailable characters amp e Default None blank File name Enter the file name name of the image file to be transmitted and select the naming option from the following e Name witime amp date File name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 e Name w o time amp date File name will be the characters entered for File name only When Name w o
54. from the IPv6 compatible router Refer to the manuals provided with the router for further information DHCP v6 Select On or Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refer to the network administrator about the IPv6 address of the DNS server Common HTTP port Assign the port numbers independently e Available port number 1 65535 e Default 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto e Auto Line speed will be applied automatically e 100M Full 100 Mbps full duplex e 100M Half 100 Mbps half duplex e 10M Full 10 Mbps full duplex e 10M Half 10 Mbps half duplex e Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol It is
55. from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended x There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted d certificate authority ou or intercept any data you send to the We recommend that you close this webpage and do not continue to this website Click here to close this webpage More information Enter the user name and password The Live page will be displayed Note e If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status 182 Operating Instructions 17 Configuring the network settings Network 3 Click Certificate Error over the URL and click View certificates A n x Certificate Invalid The security certificate presented by this website has errors This problem may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage About certificate errors View certificates Operating Instructions 183 17 Configuring the network settings Network 4 Click Install Certificate 4 Certificate General Details Certification Path ER Certificate Info
56. have various illumination intensities e On The wide dynamic range function will work e Off The wide dynamic range function will not work Default Off Note e When the wide dynamic range function is activated noise may be increased in the dark area of the object When Outdoor scene CSc384 gt ELC 1 30s CsT162D Indoor scene 60 Hz or Indoor scene 50 Hz is selected for Light control mode this setting is available Face WDR The Face WDR setting can calibrate the illuminance level of people s faces on images to improve the visibility by synchronizing the face detection function with the wide dynamic range function when their faces are too dark to recognize Select On or Off to determine whether or not to interact with the face detection function e On The interactive control with face detection will work The wide dynamic range controls over around face e Off The interactive control with face detection will not work e Default Off Note e When Off is selected for Wide dynamic range it is impossible to activate the Face WDR setting There may be some cases that the effect is not distinct when the faces are too dark to recognize due to strong backlight Adaptive black stretch Select On or Off to determine whether or not to activate the darkness compensation function The darkness compensation function can make darker parts of images b
57. log 216 Click the System log tab of the Maintenance page page 47 page 49 Csrie2 gt Up to 4 000 system logs can be saved on the SD memory card when the SD memory card is inserted after selecting Use for SD memory card on the SD memory card tab page 58 The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off When Not use is selected for SD memory card up to 100 system logs can be saved on the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten wire Up to 100 system logs can be saved on the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten The logs will be deleted when the power of the camera is turned off System log Upgrade Status Default reset lt lt Previous 100 Next 100 gt gt No Time amp date Description Next 100 gt gt Csws96 gt Cews95 gt Csc386 gt CEC35D CSc3e4 gt EWED CEW CEND CST162 gt When clicking Next 100 gt gt the next 100 system logs will
58. not registered it is not displayed on the screen Default Off Terminal alarm 3 Select an action to be taken when a terminal alarm 3 is detected from the following Off Does not take any action even when a terminal alarm 3 is detected 1 64 CsT162 When the registered preset position is selected the camera will move to the selected preset position when a terminal alarm 3 is detected Auto track S385 When a terminal alarm 3 is detected the camera will start the auto tracking 1 256 8c386 gt If a previously registered preset position is selected when a terminal alarm 3 is detected the camera will move to that position Auto track CSC386 gt When a terminal alarm 3 is detected the camera will start the auto tracking Patrol 3 S386 gt When a terminal alarm 3 is detected the camera will start the patrol If Patrol 3 is not registered it is not displayed on the screen Default Off VMD alarm Select an action to be taken when a VMD alarm is detected from the following Off Does not take any action even when a VMD alarm is detected 1 64 sT162 gt When the registered preset position is selected the camera will move to the selected preset position when a VMD alarm is detected Auto track S385 When a VMD alarm is detected the camera will start the auto tracking 1 256 S8c386 gt If a previously registered preset position is selected when a terminal alarm 1 is detected the camera will move to that position Auto t
59. number Select a port number to be used to receive the command alarm e Available range 1 65535 e Default 8181 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 554 995 10669 10670 59000 61000 Operating Instructions 135 13 Configure the alarm settings Alarm 13 2 Configure the settings relating to the camera action on alarm occurrence Alarm Click the Alarm tab on the Alarm page gt page 47 page 49 The settings relating to the camera action at an alarm occurrence can be configured in this section Refer to pages 134 138 and 141 for further information about the settings relating to the alarm the alarm image and the alarm output terminal Camera action on alarm Terminal alarm 1 Terminal alarm 2 Terminal alarm 3 VMD alarm Command alarm Preset per sender gt gt Alarm image Alarm image FTP transmission Directory name File name Transmission interval Number of images Recording duration Post alarm 4fps 100 pics 100s Image capture size Image compression rate upon alarm detection Image quality upon alarm detection 5 Normal Camera action on alarm Terminal alarm 1 Select an action to be taken when a terminal alarm 1 is detected from the following e Off Does not take any action even when a terminal alarm 1 is detected e 1 64 Cst162 gt When the registered preset position is selected the cam
60. on the SD memory card will be deleted when the SD memory card is formatted Do not turn off the power of the camera during the process of formatting When the setting of Recording format has been changed it is recommended to format the SD memory card After formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 256 MB 512 MB 1 GB 2 GB except miniSD card and microSD card Use an SD memory card formatted compliant with the SD memory card standard at the default SD memory card images 64 Access img Images on the SD memory card can be obtained Click the Execute button Refer to page 65 for how to access images Operating Instructions 10 Configure the basic settings of the camera Basic 10 3 Access copy images saved on the SD memory card onto the PC SD memory card images SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 Click the SD memory card tab on the Basic page page 47 page 49 The following are descriptions of how to copy images saved on the SD memory card onto the PC It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page page 166 IMPORTANT e It may sometimes be impossible
61. or focusing the camera continues panning However panning will stop when the zoom button x1 is clicked e Preset sequence S384 Automatically moves to the preset positions page 113 orderly start from the lowest preset position number 360 map shot Sc384 Moves 45 horizontally at a time and repeats 8 times to shoot images of each 45 position 45 x 8 360 and then displays 8 thumbnail images of each 45 position 45 x 8 360 on a newly opened window When a thumbnail image is clicked the camera moves to the respective position and live images will be displayed on the Live page e Preset map shot Eight thumbnail images of the preset position 1 8 page 113 will be displayed orderly on a newly displayed window When a thumbnail image is clicked the camera moves to the respective position and live images will be displayed on the Live page Note Do not operate the browser until all the thumbnail images are displayed and the camera returns to the original position where the camera was when 360 map shot or Preset map shot was carried out Operating Instructions 15 1 Monitor images on a PC 16 e When 360 map shot is carried out while the camera is moving panning tilting images captured while panning tilting may be displayed as the thumbnail display In this case stop the current operation and carry out 360 map shot again e When Preset map shot is
62. order PLAY button When this button is clicked images will be played in sequential order FF button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during fast playback playback speed will return to the normal playback speed TOP button The first image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame next to the currently displayed frame will be displayed Note e When the mouse button is held down while the mouse pointer is on this button the image numbe
63. recommended to use with the default Unlimited 1500byte When the RTP packet size is restricted in the network line in use select Limited 1280byte Refer to the network administrator for further information about the maximum packet size in the network line e Default Unlimited 1500byte HTTP max segment size MSS Select whether or not to restrict the maximum segment size MSS when viewing images from the camera using the HTTP protocol It is recommended to use with the default setting When the MSS is restricted in the network line in use select Limited 1024byte Refer to the network administrator for further information about the MSS in the network line Default Unlimited 1460byte Operating Instructions 169 17 Configuring the network settings Network UPnP This camera support UPnP Universal Plug and Play By using the UPnP function it becomes possible to configure the following automatically Configuration of the port forwarding function of the router However a router supporting UPnP is required This configuration is useful when accessing the camera via the Internet or from a cellular phone mobile terminal e Automatic refreshment of the shortcut to the camera that is created on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC even when the IP address of the camera changes Auto port forwarding Select On or Off to determine w
64. screen will be deleted and the preset ID will be displayed instead Camera title on screen 0 9 A Z Enter a character string to be displayed on the image e Available number of characters 0 20 characters e Available characters 0 9 A Z and the following marks I amp 4 5 Default None blank OSD position Select the position where the time and date and a character string to be displayed on the image of the Live page e Upper left The above information will be displayed at the upper left corner of the main area on the Live page e Lower left The above information will be displayed at the lower left corner of the main area on the Live page e Upper right The above information will be displayed at the upper right corner of the main area on the Live page Lower right The above information will be displayed at the lower right corner of the main area on the Live page e Default Upper left Character size Select the size of the entered character string to be displayed at the selected OSD position in the screen of the Live page Large The character size will become large size e Middle The character size will become standard size e Small The character size will become small size e Default Middle Note e Small will be set for SC384 SW175 SW174W SW172 ST165 ST162 Brightness status display Select On or Off to determine whether o
65. temperature of the object becomes approx 3 500 K or lower the color mode will be switched to the black amp white mode Low Carries on the color mode by activating the super chroma compensation function when the ambient brightness illuminance of the camera is approx 2 Ix or less When the color temperature of the object becomes approx 3 500 K or lower the color mode will be switched to the black amp white mode e Default High Dwell time Select a wait time for switching between the color mode and the black amp white mode from the following 2s 10s 30s 1min Default 10s White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain e ATWA Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K e ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K e AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K e Default ATW1 Note Under the following conditi
66. the CRT key is re generated or updated after applying to the CA the issued server certificate will be invalidated Note e This camera generates the CSR file in the PEM format 17 2 4 Installation of the server certificate IMPORTANT e Ifthe CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required A server certification issued by CA is needed in order to install the server certification 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certification file and click the Open button Then click the Execute button The server certification will be installed Note The host name registered in the installed server certificate will be displayed on CA Certificate Information Depending on the status of the server certificate the following are displayed Indication Description Invalid The server certification is not installed Common name of the server certificate The server certificate has already been installed and validated Expired The server certification has already expired Operating Instructions 179 17 Configuring the network settings Network e When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA
67. the camera with the access level 2 Camera control e When the IP address already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 156 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can be checked The registered IP address will be displayed with the access level Example 192 168 0 21 1 To delete the registered host click the Delete button after selecting the IP address to be deleted 15 3 Configure the settings relating to the priority stream System Note e SW175 SW174W SW172 ST165 ST162 do not support MPEG 4 Click the System tab on the User mng page page 47 page 49 158 Operating Instructions 15 Configure the settings relating to the authentication User mng The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently User auth Host auth System Destination IP address 1 Destination IP address 2 Refresh interval Image capture size Priority stream Activation Select On or Off to det
68. the first user who accessed to monitor H 264 or MPEG 4 images will be included in the maximum number The second and subsequent users who are monitoring H 264 or MPEG 4 images will not be included in the maximum number e When On is selected for H 264 transmission or MPEG 4 transmission gt page 84 page 90 H 264 or MPEG 4 images will be displayed When Off is selected a JPEG image will be displayed It is possible to display a JPEG image even when On is selected for H 264 transmission or MPEG 4 transmission The refresh interval may become longer depending on a network environment PC performance photographic subject access traffic etc lt Refresh interval of JPEG images gt When On is selected for H 264 transmission or MPEG 4 transmission 80385 max 10 fps 1280x960 1280x720 800x600 max 15 fps Other image capture sizes Cswa96 gt Csc386 gt CECD EWID Gwiraw Cswi72 gt CSD CSTD 10 Operating Instructions 1 Monitor images on a PC max 5 fps When Off is selected for H 264 transmission or MPEG 4 transmission max 30 fps Operating Instructions 11 1 Monitor images on a PC 1 2 About the Live page Note e SW175 SW174W SW172 ST165 ST 162 do not support MPEG 4 WV SW306 WV SW396 Live Setup Multi screen oo mg HB MH Wim sus Compression JPEG Stream 2 Image capture size VGA QVGA Image quality 2
69. time amp date is selected the file will be overwritten each time a file is newly transmitted e Available number of characters 1 32 characters e Unavailable characters amp lt gt e Default None blank Note e When Name w time amp date is selected the file name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 s during summer time Operating Instructions 17 Configuring the network settings Network Transmission interval Select the interval for the FTP periodic image transmission from the following 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min Smin 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h e Default 1s Image capture size Select the capture size of images to be transmitted from the following When 4 3 is selected for Aspect ratio CETIS QVGA VGA 1280x960 CsT162 QVGA VGA 800x600 When 4 3 VGA is selected for Aspect ratio QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio Cees 320x180 640x360 1280x720 CsT1629 320x180 640x360 e Default VGA 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img trans Click the FTP img trans tab on the Network page p
70. to first clear the POP server authentication to use the SMTP server to send e mails SMTP It is necessary to clear the SMTP server authentication to send e mails Default None Note When you don t know the authentication method to send e mails refer to the network administrator e User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters amp e Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters amp Sender s mail address Enter the mail address of a sender The entered mail address will be displayed in the From sender line of the sent mails e Available number of characters 3 128 characters e Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen 16 2 Configure the settings relating to the FTP server FTP Click the FTP tab on the Server page page 47 page 49 The settings relating to the FTP server used to transmit the alarm images can be configured on this page ord Control port 1 1 65535 FTP mode Passive O Active 162 Operating Instructions 16 Configure the settings of the servers Server FTP server address Enter the IP address or the host name of the FTP server e Available number of characters 1 128 characters e Available
71. under the following setting conditions to improve the detection accuracy set the size of the tracking target to over 1 5 of the monitoring screen lengthwise set the tilt angle within 20 55 page 96 Procedure to setup auto track cooperation If 2 or more SW396 SC386 cameras are used tracking of targets can be coordinated between cameras Auto track cooperation setting For example the procedure for getting Camera 2 IP address 192 168 0 12 to take over auto tracking from Camera 1 192 168 0 11 when the tracking target enters into alarm area No 1 during auto tracking as shown below is explained here 1 1 During auto tracking Camera 1 Camera 2 IP address 192 168 0 11 IP address 192 168 0 12 3 Camera 2 moves to the set preset position and starts auto tracking Camera 1 checks for targets in alarm area No 1 Alarm area No 1 Set an alarm area to Camera 1 in the area where you want to perform auto track cooperation Display the Auto track setting page With Auto track alarm select On In preset alarm area and click the Set button Select 1 from the Area No pull down menu in the alarm area While monitoring images perform the pan tilt zoom and then set the alarm area Click the Set button On Camera 2 configure the preset position for received notification commands Configure the preset position so that alarm area No
72. vaneneathneuabewaawedahnadaaboss 36 6 Display the log list SW396 SW395 SC386 SC385 SC384 SW175 SW172 S1T165 ST162 posisina eg re eee ee meee eae 37 7 Playback of images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 cccseeeceeeeeeeeeeeeeeeeeeeees 41 7 1 About the playback page exscisinctaseasasecwacnseanencaiesekssusninancrenceussunitenuichiiehanneduaseeuanbeonmnuinaieaued 42 7 2 Download the images When H 264 is selected for Recording format of the SD memory CAFO cassccsensncincadcanianehiuatinacaabueutaiandeansansissnniuueuteianatiasiaicumnimumninchinendapiadnaieiiumiecend 44 8 About the network security ccccceecceceeeeeeeeeeeeeeeeneeeeeeeeeeeeeseeeeeeeeseneees 46 8 1 Equipped security functions x siiessccscscvesecessecesstcepsacepetcuestccestcussccenescupssceasscetsecsbacsserivenscs 46 9 Display the setup menu from a PC cccteeceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 47 9 1 How to display the Setup Menu ccccccceeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeseeseeeeeaeeneesseeeeees 47 9 2 How to operate the Setup Menu seeesseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 49 9 3 About the Setup menu Window ccccccceeeeeeeeeeeeeeeeeeeeeneeeeneeeeeeeneeeeeeeeeeeeeeseeesseesseneeenoes 51 10 Configure the basic settings of the camera Basic eeeeee 53 10 1 Configure the basic settings Basic sescccce
73. viewer software Network Camera View 3 and Network Camera View 4 are installed H 264 or MPEG 4 images may not be displayed In this case delete Network Camera View 3 from the PC and then install Network Camera View 49 Symptom Cause solution Reference pages The alarm occurrence Is the viewer software installed on the PC 4 indication button the AUX Confirm that the viewer software Network Camera buttons and the SD recording View 4S is installed status indicator on the Live page do not display the current status in real time Is Real time selected for Alarm status update 53 mode No image is displayed on the Press the F5 key on the keyboard of the PC or click 12 Live page the Live button Shortcut icon of the camera is Is the Windows component of UPnP added 170 not displayed on My Network Add the component to the PC in use Places of the PC Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom Level button to open the Security Setting window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 0 Click the OK button The warning window will be displayed Click the Yes button Images are not displayed or Delete temporary internet files
74. when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 53 The motion detection function is not the dedicated function to prevent thefts fires etc We are not responsible for any accidents or damages occurring in case VMD area setting Select a preset position VMD information addition Information addition Operating Instructions 143 13 Configure the alarm settings Alarm VMD area setting Select a preset position Select a preset position number to which the VMD area is to be set and click the Start button When setting an area which is not at the preset position for the VMD area select VMD activation in area except the preset positions VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some Panasonic network disk recorders Refer to the operating instructions of the connected devices for further information about the functions and settings Default Off Procedure for setting the VMD area Set the areas to activate the VMD function 144 Operating Instructions 13 Configure the alarm settings Alarm IMPORTANT e When the settings are being configured on the setup menu sometimes the VMD function may not work correctly Area When selec
75. whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus Operating Instructions 10 Configure the basic settings of the camera Basic 10 Configure the basic settings of the camera Basic The basic settings such as camera title time and date SD memory card and the logs can be configured on the Basic page The Basic page has the Basic tab the SD memory card tab and the Log tab 10 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 47 page 49 The settings such as the camera title time and date etc can be configured on this page Basic SD memory card Log Camera title jww swag6 Date time Jan 7 01 s 2011 00 vi 00 vi foo v Time dis a 24h e dehiay Mmm DDAVYYY Time amp date Start time amp date End time amp date Camera title on screen Camera title on screen 0 9 A Z Upper let let v Middle Alarm status update mode OPolling 30s Real time s1004 1 65535 OSD position Brightn Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field e Available number of characters 0 20 characters Operating Instructions 53 10 Configure the basic settings of the camer
76. will be filed every one hour However depending on the photographic subject and the setting used logs may be filed in periods of over on hour FTP trans error log Logs will be filed every one hour Event The event type will be displayed The event types will be displayed only when displaying the alarm log list TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 e VMD Alarm by VMD alarm Operating Instructions 39 6 Display the log list SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 40 e COM Alarm by command alarm AT Csc386 gt Alarm by auto track alarm SD memory card Available capacity and the original capacity of the SD memory card will be displayed The displayed descriptions are the same descriptions displayed as Remaining capacity on the SD memory card tab page 63 Delete button Click this button to delete the currently displayed log list When using the SD memory card images associated with the log list will also be deleted IMPORTANT e If there are too many recorded data files it may take time to delete all of them When the total size of the JPEG files is 1 GB it may require about 1 hour Formatting the SD memory card can shorten the time to delete all the data page 63 e In the process of the deletion only logs will be saved and it is impossible to save images newly e Do not turn off
77. with an asterisk is selected Max bit rate Select the bit rate for images to be recorded from the following 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps e Default 1536kbps 62 Operating Instructions 10 Configure the basic settings of the camera Basic Image quality Select the quality for H 264 images to be recorded from the following Low Motion priority Normal Fine Image quality priority Default Normal Note When Constant bit rate is selected for Recording priority this setting is available Refresh interval Select an interval I frame interval 0 2 1 second to refresh the H 264 images to be recorded from the following 0 2s 0 25s 0 33s 0 5s 1s Default 1s SD memory card information Remaining capacity Total capacity and remaining capacity of the SD memory card will be displayed Depending on the status of the SD memory card the size indications will differ as follows Indication Description KB KB No SD memory card is inserted Failed to obtain available capacity due to error etc SERRE K B AEEEEEEE KB The SD memory card is unformatted or locked etc Note e When Off is selected for Overwrite and the available size of the SD memory card has reached 0 KB images will not be saved on the SD memory card When the notification function is on a notification mai
78. zoom higher zoom factors up to 432x On Max X864 S386 Images can be zoomed in on with the optical zoom 1x 36x extra optical zoom up to 72x and the electronic zoom higher zoom factors up to 864x e Off Does not use the digital zoom Default Off Note CsT162 gt When On Max X16 is selected digital zooming will stop when the zoom factor has reached 2x e When the zoom factor is 2x or more the setting of the preset positions will become unavailable CSc384 e When On Max X288 is selected digital zooming will stop when the zoom factor has reached 36x e When the zoom factor is 36x or more the setting of the preset positions will become unavailable Csc385 e When On Max X432 is selected digital zooming will stop when the zoom factor has reached 36x e When the zoom factor is 36x or more the setting of the preset positions will become unavailable E When On Max X864 is selected digital zooming will stop when the zoom factor has reached 72x e When the zoom factor is 72x or more the setting of the preset positions will become unavailable Pan Tilt degree Zoom ratio display Select On or Off to determine whether or not to display the current panning tilting degree and the zoom ratio display on images when the camera is being operated manually e On Displays the current panning tilting degree and the zoom ratio display Off Does not display the current panning t
79. 0 320x180 and 1280x720 are displayed only when 16 9 is selected for Aspect ratio e When 1280x960 or 1280x720 is selected for the image capture size it may become smaller than the actual size depending on the window size of the web browser CSwi72 gt CST162 gt e The buttons VGA QVGA and 800x600 are displayed only when 4 3 is selected for Aspect ratio e The buttons 640x360 and 320x180 are displayed only when 16 9 is selected for Aspect ratio Image quality buttons These buttons will be displayed only when a JPEG image is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting gt page 80 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting gt page 80 AUX buttons These buttons will be displayed only when AUX output is selected for Terminal 3 of Alarm on the setup menu page 134 e Open button The letters Open on the button will turn green and the status of AUX connector will be open Operating Instructions 13 1 Monitor images on a PC 14 e Close button The letters Close on the button will turn green and the status of the AUX connector will be closed Note The names of AUX Open and Close can be chan
80. 00 256 MB 1 500 2 200 2 600 2 800 3 200 Capacity of SD Image quality mamany vard 5 Normal 6 7 8 9 Low 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 800 1GB 15 600 16 800 19 600 20 000 20 400 512 MB 7 800 8 400 9 800 10 000 10 200 256 MB 3 900 4 200 4 900 5 000 5 100 70 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size QVGA Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 384 000 416 000 432 000 448 000 480 000 16 GB 192 000 208 000 216 000 224 000 240 000 8 GB 96 000 104 000 108 000 112 000 120 000 4 GB 48 000 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 1GB 12 000 13 000 13 500 14 000 15 000 512 MB 6 000 6 500 6 750 7 000 7 500 256 MB 3 000 3 250 3 375 3 500 3 750 Capacity of SD image quality memory card 5 Normal 6 7 8 9 Low 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 42 000 1GB 16 000 18 000 19 000 20 000 21 000 512 MB 8 000 9 000 9 500 10 000 10 500 256 MB 4 000 4 500 4 750 5 000 5 250 Operating Instr
81. 00x600 or 1280x960 the images will be played back in VGA size on the playback page When 16 9 is selected for the Aspect ratio images will be displayed in an image capture size of 640x360 even 320x180 or 1280x720 is selected Therefore images may look coarse on the Playback window When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting on the FTP img trans tab is 1min or less Number of images Operating Instructions 41 7 Playback of images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST 162 7 1 About the playback page Number of images When clicking a time and date listed on the log list window total number of images associated with the clicked time and date and the number of the currently displayed image will be displayed Note Enter the desired number of image and press the Enter key on the keyboard The image of the designated number will be displayed REW button Each time the button is clicked the playback speed will change When the PLAY button or the REV PLAY button is clicked during fast reverse playback playback speed will return to the normal playback speed REV PLAY button Images will be played in reverse sequential
82. 01 Address translation using the port forwarding function Internet vvv xxx yyy zzz 50000 gt 192 168 0 1 50000 gt WAN 0000000 0 Cable modem XDSL modem Private address 192 168 0 1 Port number 50000 Address translation using the port forwarding function VW XXx yyy 2Zz 50001 gt 192 168 0 2 50001 gt Private address 192 168 0 2 Port number 50001 7 CST162 The camera information is still displayed even when over 20 minutes has passed Operating Instructions 173 17 Configuring the network settings Network 17 2 Configure the HTTPS settings Note e SW395R SC385R and SC384R do not support the HTTPS function Click the Network tab on the Network page page 47 page 49 The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page The HTTPS settings will be configured in the following procedure Generation of the CRT key SSL encryption key When using the self signed certificate When using the server certificate y y Generation of the self signed certificate Generation of CSR Certificate Signing Request Y Application for the approval by CA i Certificate Authority Issue of the server certificate Ve ia a ten Seo ees Be ee ee eee bee Installation of the server certificate
83. 1 13 Configure the alarm settings Alarm e Pulse When an alarm is detected the alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state e Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm signals Normally close e Close The alarm output terminal will close when outputting the alarm signals Normally open Default Close Note e When Open is selected the alarm signal will be output for about 20 seconds when the power of the unit is turned on Pulse width When Pulse is selected for Alarm output select an alarm output terminal duration from the following e Available range 1 120s Default 1s 13 6 Change the AUX name Alarm Click the Alarm tab on the Alarm page page 47 page 49 The names of AUX Open and Close on the Live page can be changed AUX title AUX Up to 10 characters Open Up to 5 characters Close Up to 5 characters AUX title 142 AUX Up to 10 characters Enter the name for AUX on the Live page Unavailable characters amp Default AUX Open
84. 1 64 Cs162 The camera will move to the designated preset position at the designated time in the schedule 1 256 S386 gt The camera will move to the designated preset position at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 156 and Off for Host auth on the Host auth page page 157 to validate Access permission Csri62 gt e When selecting H 264 recording select H 264 for Recording format on the SD memory card tab and select Schedule for Save trigger gt page 58 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after completing the settings The result will be displayed at the bottom of the window Note e The schedules displayed at the bottom of the window can be identified by colors assigned to each schedule Operating Instructions 215 20 Maintenance of the camera Maintenance 20 Maintenance of the camera Maintenance System log check firmware upgrade status check and initialization of the setup menu can be performed on this page The Maintenance page has 4 tabs the System log tab the Upgrade tab Status tab and the Default reset tab 20 1 Check the system log System
85. 117 11 6 6 Configure the settings relating to patrol Patrol setup menu SW396 SC386 118 11 6 7 Configure the settings relating to auto track Auto track setup menu SW396 BO ei eect gect heated aaah cat pent dect E a a de dad atacediitant Sa 120 11 6 8 Configure the settings relating to direction Direction setup menu SW396 LEC gt 0 NEE See E errr Pee Peer enee cere nar en eee ee rete npr erer er rnrere Ter erere tert ret errr 126 11 6 9 Configure the settings relating to the privacy zone Privacy zone setup menu 127 11 7 Configure the settings relating to audio Audio 0 2 0 ceeeeeee eee eee eee eeeeeeeeeeeeeeeeeeeeeeeeees 129 12 Configure the multi screen settings Multi screen 00 132 13 Configure the alarm settings Alarm sccecceeeeseeeeeeeeeeeeseeeneees 134 13 1 Configure the settings relating to the alarm action Alarm eeeeeeeeeeees 134 13 2 Configure the settings relating to the camera action on alarm occurrence Alarm a2 se as eae case cee teent Senet aea aa Aaaa aE Ea S A aae aaaeeeaa 136 13 2 1 Configure the settings relating to Preset per sender Preset per sender setup menu SW396 SC 38O oriire e a a EE EEEE ees EEE E E AKERE 138 13 3 Configure the settings relating to the alarm image Alarm 2 0seeeeee 138 13 4 Configure the settings relating to H 264 recording Alarm SW396 SW395 SC386 SC3
86. 138 e Default Off 13 2 1 Configure the settings relating to Preset per sender Preset per sender setup menu SW396 SC386 On the Alarm tab page 136 click Preset per sender gt gt for Command alarm The sender s address for the command alarm and the preset position for that address can be registered in this section Preset per sender Auto track cooperation Sender s address 1 Sender s address 2 Sender s address 3 Sender s address 4 Sender s address 5 Sender s address 6 Sender s address 7 Sender s address 8 jii f Sender s address 1 Sender s address 8 Set the sender s IP address for the command alarm and the preset position for that address Up to 8 notification addresses can be set e Auto track cooperation checkbox When the checkbox is selected auto tracking starts after the direction of the camera moves to the preset position Close button Click this button to close the Preset per sender setup menu 13 3 Configure the settings relating to the alarm image Alarm 138 Click the Alarm tab on the Alarm page page 47 page 49 The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section The alarm image will be transmitted to an FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance page 162 IMPORTANT e Depending on the network line speed or the
87. 2 PSK AES WPA2 PSK TKIP AES or WPA WPA2 mixedmode PSK method Wireless Encryption settings Encryption method WPAMWPA2 mixedmode PSK i Network ke y 8 to 63 alphanumeric characters Encryption method Select the encryption method for the data to be transmitted Encryption helps protect wireless communications from being accessed or intercepted by unauthorized parties e WEP method 64bit 128bit Encryption is performed with 64 or 128 bit WEP method e WPA PSK TKIP TKIP is used to perform encryption Because TKIP updates the encryption key at set intervals it has stronger encryption than WEP e WPA PSK AES AES is used to perform encryption Because AES updates the encryption key at set intervals it has stronger encryption than WEP Because WPA PSK AES processes encryption at hardware level it is able to contain speed losses better than when compared to WPA PSK TKIP but it can only connect to devices that support it WPA PSK TKIP AES WPA PSK TKIP or WPA PSK AES is automatically selected according to the encryption method used by the wireless router WPA2 PSK TKIP This method has stronger encryption than WEP and WPA WPA2 PSK AES This method has stronger encryption than WEP and WPA Because WPA2 PSK AES processes encryption at hardware level it is able to contain speed losses better than when compared to WPA2 PSK TKIP but it can only connect to devices that support it WPA2 PSK T
88. 2048kbps Min 2048kbps 22014 1024 50000 22014 1024 50000 27004 1024 50000 fis 1 254 Video encoding format Select MPEG 4 for the video encoding format Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio H 264 H 264 will be set for the video encoding format The subsequent setting items will be for H 264 page 82 The tab name will be changed to JPEG H 264 MPEG 4 MPEG 4 will be set for the video encoding format The subsequent setting items will be for MPEG 4 The tab name will be changed to JPEG MPEG 4 Default H 264 MPEG 4 1 MPEG 4 2 MPEG 4 transmission Select On or Off to determine whether or not to transmit MPEG 4 images On Transmits MPEG 4 images e Off Does not transmit MPEG 4 images e Default On IMPORTANT e When 4 3 800x600 or 16 9 is selected for Aspect ratio MPEG 4 transmission is unavailable e When H 264 is selected for Recording format MPEG 4 transmission is unavailable Note When On is selected for MPEG 4 transmission in MPEG 4 1 or MPEG 4 2 displaying of MPEG 4 images or JPEG images on the Live page will be available e When On is selected for MPEG 4 transmission in MPEG 4 1 and MPEG 4 2 MPEG 4 images are viewable using other devices with each setting e When On is selected for MPEG 4 tra
89. 25m 14 Oft 4 5m 15 0ft 4 75m 16 0ft 5 0m 16 5ft 5 5m 18 5ft 6 0m 20 0ft 6 5m 21 5ft 7 0m 23 5ft 7 5m 25 0ft 8 0m 26 5ft 8 5m 28 5ft 9 0m 30 0ft 9 5m 31 5ft 10 0m 33 5ft 12 0m 40 0ft 14 0m 46 5ft 16 0m 53 5ft 18 0m 60 0ft 20 0m 66 5ft 22 0m 73 5ft 24 0m 80 0ft 26 0m 86 5ft 28 0m 93 5ft 30 0m 100 0ft Default 2 5m 8 5ft The camera height setting is the tracking target s and camera s height H1 2 5m 8 5ft 30 0m 100 0ft not H2 A hi Within 2 518 581 to 30 0m 100 0ft Tracking target IMPORTANT Enter the height for the camera height setting accurately The detection and tracking capabilities are greatly reduced if the height setting is incorrect Auto track alarm Select an alarm to be used when auto tracking from the following Off An alarm is not outputted On Immediate Alarms are continuously outputted during auto tracking Outputs are made at 5 second intervals On After alarm wait time Alarms are outputted only once when the auto tracking is continuously performed for a set period On In preset alarm area While tacking if the tracking target enters the set alarm area an alarm is outputted once Refer to page 124 for information about alarm areas Default Off Alarm wait time Select a setting time from the following when auto track alarm is set to On After alarm wait time 1s 10s 30s 1min 3min Smin Default 10s Auto track data in video stream
90. 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 3 Click the Set button Thecamera will restart and it will become possible to access to the cameras using the HTTPS protocol page 9 page 20 page 23 Note e The camera will restart after the connection setting is changed When using the self signed certificate If the camera is accessed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed certificate gt page 181 e When using the server certificate 180 Operating Instructions 17 Configuring the network settings Network In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted e When the camera is accessed using the HTTPS protocol the number of users that can access the camera may be reduced The maximum number of concurrent access user varies depending on the maximum image size and transmission format 17 3 Access the camera using the HTTPS protocol
91. 6 address http URL registered using IPv6 address http 2001 db8 10 lt Example of IPv4 access gt Welcome to Tabbed Browsing Windows Internet Explorer p Eo a GJO E rtpa92168 010 gt 4 fx Live Search E w k Welcome to Tabbed Browsing ar Al 7 v o Page v G Tools v s lt Example of IPv6 access gt Welcome to Tabbed Browsing Windows Internet Explorer oS fe ss http 12001 db8 10 ees re WY w k Welcome to Tabbed Browsing gt By ys Page v G Tools v d IMPORTANT e When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 e When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address Note e Refer to page 181 for further information about the case in which HTTPS is selected for HTTPS Connection on the Network tab of the Network page page 166 Press the Enter key on the keyboard Soa When On is selected for User auth the authentication window will be displayed before displaying live images Enter the user name and password The default user name and password are as follows User name admin Password 12345 CsT162 gt The authentication
92. 62 The IP address and other network addresses are obtained using the DHCP function Available IP addresses are determined by searching for IP addresses When the DHCP server is not found the IP address is set to 192 168 0 10 or the already determined IP addresses are used the same way as Static IP addresses Operating Instructions 167 17 Configuring the network settings Network e Default Static C8 e384 gt Auto Advanced Note e When Auto AutolP is selected and the IP address cannot be obtained from the DHCP server an IP address not used in the same network will be searched within 169 254 1 0 169 254 254 255 IP address IPv4 When not using the DHCP function enter the IP address of the camera Do not enter an IP address already in use for the PCs and the other network cameras e Default 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera e Default 192 168 0 1 Note e Multiple IP addresses for the default gateway are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server
93. 80x960 H 264 2 QVGA VGA When 4 3 800x600 is selected for Aspect ratio H 264 1 QVGA 800x600 1280x960 H 264 2 QVGA 800x600 When 16 9 is selected for Aspect ratio CsT165 gt H 264 1 320x180 640x360 1280x720 H 264 2 320x180 640x360 cstt62 gt H 264 1 320x180 640x360 H 264 2 320x180 640x360 e Default CsT165 gt H 264 1 1280x960 H 264 2 VGA cst162 gt H 264 1 VGA H 264 2 VGA Transmission priority Select a transmission priority for H 264 images from the following Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client e Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client e Default Frame rate Note When Frame rate is selected for Transmission priority number of users who can access the camera may be limited more may become less than 10 Frame rate Select a frame rate for H 264 images from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note When Frame rate is selected for Transmission priority this setting is available e F
94. 85 SC384 SW175 SW172 ST165 ST162 ccccceeeeeeseeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeenes 140 13 5 Configure the settings relating to the alarm output terminal Alarm 141 13 6 Change the AUX name Alarm 050 ssc0ccseieseviesesiesesseceteecesorcevencecssseteceosssessserenertesenss 142 13 7 Configure the VMD settings VMD area cccceeeeeeeeeeeeeeeeeeeeneeeeeeeeeneeeeneeeeeeeeeeeeeeeees 143 13 8 Configuration of the settings relating to the mail notification Notification 147 13 9 Configure the settings relating to Panasonic alarm protocol Notification 148 14 Configure the setting relating to the image recognition Advanced UNG Uaioe eats tc es ha oe ade wees eae gee ula i 152 14 1 Configure the settings relating to the XML notification XML notification 152 14 2 Configuration of the settings relating to the face detection Face detection 154 Operating Instructions Table of Contents 15 Configure the settings relating to the authentication User MAGA e Sena nen ina anne 92 eer E een rere ema ome ane on errr 156 15 1 Configure the settings relating to the user authentication User auth 156 15 2 Configure the settings relating to the host authentication Host auth 157 15 3 Configure the settings relating to the priority stream System sse 158 16 Configure the settings of the servers Serv
95. Ae inion tite Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you click Yes you acknowledge this risk Do you want to install this certificate e When the import is successfully completed the screen The import was successful will be displayed Operating Instructions 187 17 Configuring the network settings Network 11 Click OK Certificate Import Wizard Ci The import was successful ax When the browser is restarted after the certificate is imported Certificate Error will not be displayed OS Windows XP Web browser When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Security Alert Information you exchange with this site cannot be viewed or v changed by others However there is a problem with the site s security certificate a The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority The security certificate date is valid The security certificate has a valid name matching the name of the page you are trying to view Do you want to proceed ve no J vero Note e If this window is displayed when accessing a device other than the camera or a websi
96. D MMI YYYY E model Mmm DD YYYY P model Summer time daylight saving Select In Out or Auto to determine whether or not to apply daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date e Out Does not apply summer time e Auto Applies summer time in accordance with the settings for Start time amp date and End time amp date month week day of the week time e Default Out NTP Time zone When NTP gt gt is clicked the NTP tab of the Server page will be displayed page 163 Start time amp date End time amp date When Auto is selected for Summer time daylight saving select the time amp date for the start time and the date time month week day of the week time Operating Instructions 10 Configure the basic settings of the camera Basic Camera title on screen Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera title on screen 0 9 A Z will be displayed at the position selected for OSD position e Default Off Note Csr162 e When moving the camera to a preset position the characters configured for Camera title on
97. Displays the connected wireless router s SSID network identification name Operating Instructions 211 18 Use the camera on a wireless LAN Wireless SW174W only 212 Channel Displays the connected wireless router s wireless channel BSSID Displays the connected wireless router s MAC address When a wireless router is not connected 00 00 00 00 00 00 is displayed Authentication method Displays the authentication method Open System WPA PSK or WPA2 PSK in accordance to the currently selected encryption method Encryption method Displays the currently selected encryption method WEP TKIP or AES Radio wave status Displays the signal strength Bad Normal Good These figures are just a guide and may not match the actual wireless communication status The signal strength and connection status are displayed as follows e Good When the signal strength is about 60 100 Normal When the signal strength is about 15 59 Bad When the signal strength is about 0 14 Operating Instructions 19 Configure the settings relating to the schedules Schedule 19 Configure the settings relating to the schedules Schedule On the Schedule page it is possible to configure the settings relating to schedules as follows e Alarm permission Alarm input will be received only in the specified schedule e VMD permission Video motion detection will be active only in the specified schedule e Ac
98. ESSID e Available number of characters 1 32 characters e Available characters Alphanumeric characters and spaces Entries are case sensitive e Default wifi Communication mode Select the same communications mode that is used by the wireless router that the camera will to be connected to e 802 11b g Wireless routers that support either 802 11b or 802 11g can be connected to e 802 11n b g ShortGI disabled Wireless routers that support 802 11n 802 11b or 802 11g can be connected to e 802 11n b g ShortGI enabled Wireless routers that support 802 11n 802 11b or 802 11g can be connected to When 802 11n b g ShortGI enabled is selected if 802 11n transmission is used the transmission packet intervals become shorter and the transmission speed increases However because the camera becomes susceptible to interference echoes reflections etc arriving with propagation delay the camera and wireless router should be used at short distances from each other Operating Instructions 203 18 Use the camera on a wireless LAN Wireless SW174W only 204 e Default 802 11n b g ShortGI enabled 3 Set each item of the Wireless Encryption settings in accordance to the encryption method used WEP method Wireless Encryption settings Encryption method WEP method 64bit 128bit x WEP key 1 13 alphanumeric characters 128bit WPA PSK TKIP WPA PSK AES WPA PSK TKIP AES WPA2 PSK TKIP WPA
99. FTP error for Save trigger on the SD memory card tab of the Basic page page 59 5 1 Transmit an alarm image at an alarm occurrence Alarm image transmission An alarm image can be transmitted at an alarm occurrence to the FTP server To transmit alarm images to an FTP server it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server page page 162 The alarm image transmission function can be turned on off in the Alarm image section of the Alarm tab of the Alarm page page 138 Note e Depending on the network line speed or the network traffic the number of the transmitted images may not reach the set number of images to be transmitted CsT162 gt Alarm images that failed to transmit to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that failed to transmit to the FTP server using the FTP periodic image transmission function will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designated interval or period To transmit images at a designated interval or period it is necessary to configure the settings in advance The settings for the FTP server can be configured on the FTP tab of the Server page page 162 It is possible to determine whether or not to use the FTP periodic image tran
100. Installation Guide Cannot adjust the focus correctly Is there dust or dirt on the dome section Clean the dome section Installation Guide Are photographic subjects hard to focus on with the auto focus function Adjust the focus manually _ P The image is not being refreshed Depending on the version of your browser there might be difficulties refreshing the picture etc Installation Guide Depending on the traffic of the network or the concentration of access to the camera there might be difficulties displaying the camera picture Request the camera picture using the web browser such as by pressing the F5 key etc No image is displayed or too dark Is the brightness setting set at an appropriate level Click the Normal button of Brightness Images are displayed washed out Is the brightness setting set at an appropriate level Click the Normal button of Brightness Flicker appears on the screen When flicker occurs frequently select Indoor scene for Light control mode JER L k O m i 108 The camera does not move onto the preset position exactly When the camera position is moved from the preset position after turning on the power of the camera execute the position refresh function from the Default reset tab of the Maintenance page When Position refresh is set for the created schedule the camera position will be cor
101. KIP AES WPA2 PSK TKIP or WPA2 PSK AES is automatically selected according to the encryption method used by the wireless router WPA WPA2 mixedmode PSK A combination of WPA PSK TKIP or WPA PSK AES or WPA2 PSK TKIP or WPA2 PSK AES is automatically selected according to the encryption method used by the wireless router e No encryption Data transmission between the wireless router and camera is not encrypted e Default No encryption WEP key 1 WEP key 1 can be entered when WEP method 64bit 128bit is selected for the encryption method If the connected wireless router has key selection select key number 1 There are 2 types of encryption keys 64 bit and 128 bit Generally speaking because the longer a WEP key is the harder it is to decipher longer keys are considered to be safer Select the key length from the pull down menu 10 hex characters 64bit Example 012345abcd 26 hex characters 128bit Example 0123456789abcdef012345abcd Operating Instructions 18 Use the camera on a wireless LAN Wireless SW174W only 5 alphanumeric characters 64bit Example 012yz e 13 alphanumeric characters 128bit Example 0123456uvwxyz e Available number of characters 10 or 26 characters 10 hex characters 64bit 26 hex characters 128bit 5 or 13 characters 5 alphanumeric characters 64bit 13 alphanumeric characters 128bit Available characters 0 9 A F or a f 10 hex characters 64bit 26 hex character
102. LAN cable from the camera and reconnect the camera to the power outlet The camera will start about 90 seconds after connecting the power e After the camera is started the WPS settings are only active for about 2 minutes Therefore perform the settings in step 6 as quickly as possible within 2 minutes 6 Select ON for the WPS function PIN code method on the wireless router For more information refer to the operating instructions included with your wireless router Settings between the wireless router and the camera will automatically start The WIRELESS button stops blinking orange and lights green When the live indicator lights green the wireless settings have been successfully completed 7 After the WIRELESS button lights green start the IP Setting Software on the PC and access the camera See page 222 for information on accessing the camera with the IP Setting Software e Confirm the status of the wireless connection on the Status tab of the Wireless page page 210 Note e If about 2 minutes pass after the WIRELESS button starts blinking and the wireless connection is not completed the WIRELESS button will blink red for about 10 seconds and then go off If this happens the wireless settings have failed Check the wireless router s settings and connection procedures and then try performing the settings again Ifthe WPS settings fail to automatically configure check the settings of the wireless rou
103. Note e When On is selected for H 264 MPEG 4 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected Image capture size Select the image capture size from the following This setting is validated only when JPEG is selected for Stream type When 4 3 is selected for Aspect ratio Csri6s QVGA VGA 1280x960 me QVGA VGA 800x600 When 4 3 VGA is selected for Aspect ratio QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio CSTI 320x180 640x360 1280x720 Csti62 320x180 640x360 Default 1280x960 CST165 gt VGA 160 Operating Instructions 16 Configure the settings of the servers Server 16 Configure the settings of the servers Server The settings relating to the mail server the FTP server and the NTP server can be configured on this page The Server page has 3 tabs the Mail tab the FTP tab and the NTP tab 16 1 Configure the settings relating to the mail server Mail Click the Mail tab on the Server page gt page 47 page 49 The settings relating to the mail server used to send the alarm mail can be configured on this page IMPORTANT e When a terminal that receives e mails is not compatible with UTF 8 encode it is impossible to receive alarm
104. PC Available port number 1024 50000 Only even numbers are available e Default 34004 Note e The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 82 page 88 When Off is selected for H 264 transmission or MPEG 4 transmission page 82 page 88 or when Unicast port AUTO or Multicast is selected for Transmission type it is not necessary to enter the transmission port number Permission level of audio trans recep Select an access level for audio transmission reception from the following 1 Level 1 only 2 Level 2 or higher 3 All users e Default 3 All users Note e Refer to page 156 and for further information about the access level Muting while panning tilting Select On or Off to determine whether or not to mute the camera s microphone when the camera is panning or tilting Select On to mute the noise from when the camera is panning or tilting Default On Note e When this function is set to Off the microphone will be active when the camera is panning or tilting and noise from the panning tilting may be picked up by the microphone Operating Instructions 131 12 Configure the multi screen settings Multi screen 12 Configure the multi screen settings Multi screen The cameras from which images are to be display
105. Panasonic Operating Instructions Network Camera moaeino VWV SW390 Series WV SC380 Series WV SW170 Series WV ST160 Series WV SW396 WV SW175 This manual covers the models WV SW390 Series WV SW396 WV SW395 WV SW396E WV SW395E WV SW395R WV SW395PJ WV SC380 Series WV SC386 WV SC385 WV SC384 WV SC386E WV SC385E WV SC384E WV SC385R WV SC384R WV SC385PJ WV SW170 Series WV SW175 WV SW174W WV SW172 WV SW175E WV SW174WE WV SW172E and WV ST160 Series WV ST165 WV ST162 WV ST165E WV ST162E Before attempting to connect or operate this product please read these instructions RE carefully and save this manual for future use SD The model number is abbreviated in some descriptions in this manual WV SW395R WV SC385R and WV SC384R do not support the HTTPS function Preface Preface About the user manuals There are 2 sets of operating instructions for the WV SW396 WV SW395 WV SC386 WV SC385 WV SC384 WV SW395PJ WV SC385PJ WV SW175 WV SW174W WV SW172 WV ST165 WV ST162 P model WV SW396E WV SW395E WV SC386E WV SC385E WV SC384E WV SW395R WV SC385R WV SC384R WV SW175E WV SW174WE WV SW172E WV ST165E WV ST162E E model as follows e Installation Guide Explains how to install and connect devices When you use the WV SW396 WV SW396E or WV SW395 WV SW395E WV SW395PJ refer to WV SW396 WV SW395 WV SW396E WV SW395E WV SW395PJ Installation Guide When you use the WV SW395R refer
106. Up to 5 characters Enter the name for Open of AUX on the Live page e Unavailable characters amp e Default Open Close Up to 5 characters Enter the name for Close of AUX on the Live page e Unavailable characters amp e Default Close Operating Instructions 13 Configure the alarm settings Alarm Note 13 7 AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Configure the VMD settings VMD area Click the VMD area tab on the Alarm page page 47 page 49 The video motion detection areas can be set on this page The VMD areas can be set up to 4 areas for each preset position CSw395 gt CST162 maximum 64 preset positions CSw396 gt CSC386 gt maximum 256 preset positions When motion is detected in the set area it will be regarded as an alarm The camera can be configured to take an alarm action even when the camera is not at the preset position IMPORTANT The alarm occurrence indication button page 12 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even
107. W172 ST165 ST162 7 2 Download the images When H 264 is selected for Recording format of the SD memory card IMPORTANT e Depending on the network environment download of video data may fail To play back video data recorded on the SD memory card download the desired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below 1 Click the time amp date on the log list window gt page 37 Alarm log Total Nee Top Prev page Next page Last Time amp date Event Jul 28 2011 13 04 23 Jul 28 2011 12 58 31 SD memory card 1939456KB 1967232KB rem org Delete Download The message window will be displayed to ask if it is OK to start download 44 Operating Instructions 7 Playback of images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST 162 2 Select the image to be downloaded and then click the OK button Download of moving picture in the selected time range will start Proceed Image saved at the clicked time and date will be downloaded Note e When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC e Downloading of the associated video data will be started Before downloading images designate the
108. a Basic 54 e Unavailable characters amp e Default Varies as follows depending on the model in use WV SW396 CSw396 gt WV SW395 CSw395 gt WV SC386 CS8c386 gt WV SC385 C c385 gt WV SC384 Csc0384 WV SW175 CSwi75 gt WV SW174W Gwi7avD WV SW172 Cswi72 gt WV ST165 CST165 gt WV ST162 Date time Enter the current time and date When 12h is selected for Time display format AM or PM can be selected Available range 01 01 2010 00 00 00 31 12 2035 23 59 59 IMPORTANT e Depending on the conditions such as the ambient temperature and operating period the configured time amp date may not be accurate Use an NTP server when the more accurate time amp date setting is required for the system operation page 163 Time display format Select the time display format from 24h 12h and Off Enter the current hour reflecting this setting when entering the current time and date for Date time To hide time and date select Off e Default 24h Date time display format Select a date time display format When 2010 04 01 13 10 00 is set for Date time after selecting 24h for Date time display format time amp date will be respectively displayed as follows e DD MMIYYYY 01 04 2010 13 10 00 e MMI DDI YYYY 04 01 2010 13 10 00 e DD Mmm YYYY 01 Apr 2010 13 10 00 e YYYY MMIDD 2010 04 01 13 10 00 Mmm DDIYYYY Apr 01 2010 13 10 00 e Default D
109. ad button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message The new camera is successfully registered to Viewnetcam com is displayed close the registration window The URL setat the time of registration can be used for camera access However this URL is unavailable when accessing the camera from the PC connected to the same network LAN Network FTP img trans DDNS Camera URL e When the registration for the Viewnetcam com service is completed the URL of the camera registered for Personal Camera URL It may take up to about 30 minutes until the URL of the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later 194 Operating Instructions 17 Configuring the network settings Network e When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service After restarting the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page e Itis possible to check the information registered for the Viewnetcam com service by accessing the URL displayed beside Your Account Link When the URL is no
110. after selecting Mosaic for Display type a mask will be displayed at the center of the image display area with a mosaic effect When the other mask that had already been set is on the same zone the mask that had previously been set will be displayed in dark gray Zoom buttons Focus buttons Csc384 gt Brightness buttons Control pad buttons and Go button Refer to page 12 for descriptions of how to operate these buttons pad Close button Click this button to close the Privacy zone setup menu Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 7 Configure the settings relating to audio Audio Click the Audio tab on the Image Audio page page 47 page 49 The settings relating to audio can be configured on this page Note e Images and audio will not be synchronized Therefore images and audio may not always match e Audio may be interrupted depending on the network environment JPEG IH 264 Cam Function Image Position Audio JPEGIH 264 Cam Function Image Position Audio udio bit rate Ta Ji 1024 50000 o ecep 1 Level 1 only 2 Level 2 or higher 3 All users 1 Level 1 only 2 Level 2 or higher 3 All users i g On off Audio transmission reception Select the communication mode used for audio data transmission reception between the camera and the PC from the following Off Does not receive transmit audio between th
111. again When the camera is initialized all the settings of the camera previously configured on the setup menus will be initialized e Is 554 selected for the HTTP port number 169 For the HTTP port number select a port number other than the following port numbers used by the camera The number used by the camera 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Operating Instructions 231 23 Troubleshooting Symptom Cause solution Reference pages Cannot access from the web browser Is the same IP address provided to other devices Are there contradictions between the address and the network subnet to be accessed When the camera and the PC are connected in the same subnet Are the IP addresses of the camera and the PC set in a common subnet Or is Use Proxy Server for the settings of the web browser checked When accessing the camera in the same subnet it is recommended to enter the address of the camera in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 193 Did you access http while using the HTTPS fun
112. age 47 page 49 The schedule settings of the FTP periodic image transmission can be configured in this section Refer to page 197 for further information about the settings relating to the FTP periodic image transmission Operating Instructions 199 17 Configuring the network settings Network 17 7 1 How to set the schedules ion schedule Schedule 2 Tue Thu OFri Schedule 3 1 Check the check box of the desired day of the week of FTP image transmission schedule oo o0 w 00 i 00 12 00 The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after completing the settings The result will be displayed at the bottom of the window FTP image transmission schedule MTh MFri OSat Schedule 1 vI Mon h17 vila v MTh MFri MSat M Sun Schedule 2 24h 200 Operating Instructions loz ilo v OThu Ofri Msat Sun 24 00 17 Configuring the network settings Network 17 7 2 How to delete the set schedule FTP image tran Schedule 2 09 wio v viMon M Tue Mwed MMon MiTue MWed MThu MFri Osat Sun Sun 23 0 v Omon O Tue O
113. age capture size VGA Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1GB 5 000 7 000 8 000 9 000 10 000 512 MB 2 500 3 500 4 000 4 500 5 000 256 MB 1 250 1 750 2 000 2 250 2 500 Capacity of SD Image quality memory card 5 Normal 6 7 8 9 Low 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1GB 11 000 13 000 14 000 15 000 16 000 512 MB 5 500 6 500 7 000 7 500 8 000 256 MB 2 750 3 250 3 500 3 750 4 000 Operating Instructions 69 10 Configure the basic settings of the camera Basic Image capture size 640x360 Capacity of SD Image quality memory Gard 0 Super fine 1 Fine 2 3 4 32 GB 192 000 281 600 332 800 358 400 409 600 16 GB 96 000 140 800 166 400 179 200 204 800 8 GB 48 000 70 400 83 200 89 600 102 400 4 GB 24 000 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 1GB 6 000 8 800 10 400 11 200 12 800 512 MB 3 000 4 400 5 200 5 600 6 4
114. alarm action will be performed Note e When Detection area cannot be adjusted properly by moving the slider adjust Detection sensitivity while checking the motion detection status 3 Click the Set button after completing the settings IMPORTANT e The setting will not be applied unless the Set button is clicked Operating Instructions 13 Configure the alarm settings Alarm 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area will turn to a dotted line When the VMD area is invalidated no alarm will occur even when a motion can be recognized in the area 5 To delete the VMD area click the Delete button corresponding to the area to be deleted The outline of the respective VMD area will disappear 6 Click the Set button The edited settings will be applied 7 Click the Back button to return to the screen to select a preset position 13 8 Configuration of the settings relating to the mail notification Notification Click the Notification tab on the Alarm page page 47 page 49 The settings relating to the alarm mail can be configured It is necessary to configure the settings of the mail server to perform the mail notification gt page 161 Alarm VMD area Notification Mail notification Mail server gt gt Mail notification Alarm image attachment Destina
115. als to install The camera models that the manuals support are displayed in Model List The camera models that are supported by the manuals selected in are displayed here Select where to create the manuals shortcut icon when the manuals are installed Specify which folder on the PC to install the manuals to Click the Install button to start the installation OOO Z e te Touninstall the manuals delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is displayed if a PC that does not have the Viewer software installed tries to access the camera Install the software by following the instructions displayed on the window Refer to page 4 for further information Note To uninstall the Viewer software follow the steps below depending on the OS used on your PC For Windows XP Delete Network Camera View 4S from Control Panel Add or Remove Programs For Windows Vista Windows 7 Delete Network Camera View 4S from Control Panel Pro
116. an be configured on the Advanced func page The Advanced func page has 2 tabs the XML notification tab and the Face detection tab 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification notifies the server of information related to areas such as auto tracking or face detection in XML format XML notification Face detection XML notification XML notification Oon Q 3 Notification data Face data Auto track data Destination 1 Notification data f iff Face data Auto track data Notification interval A XML notification Oon S 5 Face data Auto track data BANANA Notification data Destination 2 Face data Auto track data Notification interval P 5 Destination setting for XML notification Destination 1 Destination 2 Set D eee __ Ss Sh T set 152 Operating Instructions 14 Configure the setting relating to the image recognition Advanced func XML notification XML notification Select On or Off to determine whether or not to notify face detection information using XML Default Off Notification data Select the type of data notification Select one of the following Face data Off Detection info Original Detection info
117. anning The operations for panning can be set to the following Off Pan between the left and right end position points On Clockwise Pans clockwise On Counterclockwise Pans counterclockwise Default Off Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 12 for descriptions of how to operate these buttons pad Close button Click this button to close the Auto pan setup menu 11 6 6 Configure the settings relating to patrol Patrol setup menu SW396 SC386 Click the Setup gt gt button of Patrol on the Image Position tab of the Image Audio page page 98 118 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Here the information related to patrol is set Patrol Patrol No Learn patrol pattern zoom Focus A Brightness na E Preset P eO L Patrol setting Number of patrol pattern Select the patrol pattern number The length of patrol patterns that can be learned differs depending on the pattern number e 1 2 minutes of operations can be learned for Patrol 1 e 2 1 minute of operations can be learned for both Patrol 1 and Patrol 2 e 4 30 seconds of operations can be learned each for Patrol 1 Patrol 2 Patrol 3 and Patrol 4 e Default 1 Note e When the number of control patterns is changed the learned patrol operations are deleted Learn patrol patt
118. available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the registered user can be selected and the selected user s information can be checked The registered user will be displayed with the access level Example admin 1 To delete the registered user click the Delete button after selecting the user to be deleted 15 2 Configure the settings relating to the host authentication Host auth Click the Host auth tab on the User mng page page 47 page 49 Operating Instructions 157 15 Configure the settings relating to the authentication User mng The restriction settings of PCs IP address from accessing the camera can be configured on this page User auth Host auth System On Oof j O Access level O1 Administrator O2 Camera control 3 Live only Host auth Select On or Off to determine whether or not to authenticate the host Default Off IP address Enter the IP address of the PC to be allowed to access the camera Host name cannot be entered for the IP address Note e When IP address subnet mask is entered it is possible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for the access level the PCs whose IP address is between 192 168 0 1 192 168 0 254 can access
119. ave specified the Following settings Certificate Store Selected Automatically determined by t Content Certificate 190 Operating Instructions 17 Configuring the network settings Network 6 When the security alert window is displayed click Yes Security Warning x f You are about to install a certificate From a certification authority CA claiming to represent 253 Windows cannot validate that the certificate is actually from You should confirm its origin by contacting The Following number will assist you in this process Thumbprint shal Warning Tf you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk IF you click Yes you acknowledge this risk Do you want to install this certificate w ac When the import is successfully completed the screen The import was successful will be displayed 7 Click Ok Certificate Import Wizard x J The import was successful Lx When the browser is restarted after the certificate is imported Certificate Error will not be displayed 17 4 Configure the settings relating to DDNS DDNS Click the DDNS tab on the Network page page 47 page 49 To access this camera via the Internet it is necessary to configure the settings for the DDNS function When activating the DDNS function usin
120. ay be lower than the value when any value with an asterisk on the right is selected e Itis impossible to select Unlimited for both H 264 1 and H 264 2 Image quality Select the image quality of H 264 images from the following Low Motion priority Normal Fine Image quality priority Default Normal Note e When Constant bit rate or Best effort is selected for Transmission priority this setting is available Refresh interval Select an interval I frame interval 0 2 5 seconds to refresh the displayed H 264 images If using under a network environment with frequent error occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 264 images from the following e Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO e Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select Unicast port1 Image a
121. capacity of the SD memory card tab will be KB RRRRREERK RY Is KB KB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 63 Is any recognition error received when the Diag of Mail notification or Panasonic alarm protocol notification is used Format the SD memory card 63 147 148 Isn t the SD memory card out of order There are limited times to overwrite on an SD memory card When frequently overwritten it may be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide e Is the viewer software installed on the PC 4 Confirm that the viewer software Network Camera View 4S is installed Audio is not output from other e Some of the i PRO series products such as a 129 i PRO series products such as a network disk recorder or PC software package network disk recorder or PC software package may not support G 711 Set the audio encoding format of the products to G 726 32 kbps Operating Instructions 237 23 Troubleshooting are not displayed SW175 SW174W SW172 ST165 ST162 do not support MPEG 4 PC on which both the
122. cess permission Access to the camera will be allowed only in the specified schedule e H 264 recording SD recording will be performed only in the specified schedule Position refresh Camera position will be refreshed only in the specified schedule The Schedule page has only the Schedule tab Up to 5 schedules can be set Operating Instructions 213 19 Configure the settings relating to the schedules Schedule Schedule Schedules Schedule mode Time range Schedule mode Time range Schedule mode Time range Schedule mode Time range dule mode Time range 6 00 1 Select an action to be assigned to the schedule from Schedule mode Off is selected at the default e Off No action will be taken for the respective schedule e Alarm permission Alarm input terminal alarm will be received during the period of the schedule e VMD permission The video motion detection VMD function will be active during the period of the schedule 214 Operating Instructions 19 Configure the settings relating to the schedules Schedule e Access permission Users whose access level is set to 2 and 3 on the User auth tab page 156 can access the camera only in the period of schedule H 264 recording CsT162 The SD recording will be performed at the designated time in the schedule Position refresh S384 The camera position will be refreshed at the designated time in the schedule e
123. characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTANT e When entering the host name for FTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 166 User name Enter the user name login name to access the FTP server e Available number of characters 1 32 characters e Unavailable characters amp Password Enter the password to access the FTP server e Available number of characters 0 32 characters e Unavailable characters amp Control port Enter a control port number to be used for the FTP server e Available port number 1 65535 e Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to connect after select Passive try to connect after selecting Active e Default Passive 16 3 Configure the settings relating to the NTP server NTP Click the NTP tab on the Server page page 47 page 49 The settings relating to the NTP server such as the NTP server address port number etc can be configured on this page Operating Instructions 163 16 Configure the settings of the servers Server 164 IMPORTANT
124. click the Set button to register the position as the right end position Start position Move the camera to the desired point to be set as the start point of the auto panning using the control pad buttons and adjust the image using the Zoom buttons and the Focus buttons The zoom and focus settings are set together with the start point Operating Instructions 117 11 Configure the settings relating to images and audio Image Audio Note e Panning tilting and zooming operations can also be carried out on the Image Position tab e Adjusted zoom and focus position for the auto pan function will be applied when Set button of Start position is clicked End position Move the camera to the desired point to be set as the end point of the auto panning using the control pad buttons and then click the Set button to register the position as the end position Auto pan Dwell time Select a dwell time at the start point and the end point from the following 5s 10s 20s 30s e Default 5s Speed Select a speed for the auto panning from the following 3 s 4 s 5 s 7 s 10 s 13 s 18 s 24 s Default 13 s IMPORTANT e When Dwell time or Speed is edited it is necessary to click the Set button to apply them Note Even when the selected zoom factor is higher than 36x CS0384 gt 72x C8386 the camera will start panning with 36x 80384 9 7 2x zoom factor Endless p
125. connecting the camera to a wireless LAN manual settings Basic renada a aaea eat con tecduvevsscvsecsstdeseduucccnevviderecutseetiasittecisiccussecstsccasteecsxn 202 18 2 Connecting the camera to a wireless LAN with WPS automatic settings UELI MA ETE E E A T A E E A E E ET E EE 206 18 3 Using the camera s Wireless QoS Basic ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeeees 210 18 4 Confirming the camera s wireless information Status esseeesseeeeeeeeeees 210 19 Configure the settings relating to the schedules Schedule 213 20 Maintenance of the camera Maintenance cccssseeeeeeeeeeeeeeeees 216 20 1 Check the system log System log ccccccssssessseeeeeeeeeeeeseseseeneeeeeeeeesnsnseeeseeeeeeeeeess 216 20 2 Upgrade the firmware Upgrade cccccceeeeeeeeeeeeeeeeeeneeeeeeneeeeeeeneeeeeeeeeeeseeeeeeneaeees 217 20 3 Check the status Status ccciccisccsissccsseccvevecesiveescesetsnctiesdstsecssncteetccotecostvesesteetsserieseeterses 218 20 4 Reset the settings Reboot the camera Default reset cceeeeeeeeeeeeeeeeeeeeeeees 220 21 Using the CD ROM se crc es eee rnc ecaies cecepemectinemeceosecacaasecaneexeseeocsdessdecee 222 21 1 About the CD launcher i 0 ccccccccesssesseassseesseserencessocessearseeseseccecsscencssecsssersesserenareserseseres 222 Operating Instructions 7 Table of Contents 8 21 2 Installing Panasonic IP Setting So
126. cording format it is impossible to transmit H 264 images with the settings for H 264 2 In this case the settings for H 264 2 are invalidated Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the broadband router settings configured for JPEG image transmission e On H 264 images and audio will be transmitted using the HTTP port Refer to page 169 for further information about the HTTP port number settings e Off H 264 images and audio will be transmitted using the UDP port Default Off Note e When On is selected only Unicast port AUTO will be available for Transmission type e When On is selected it may take time to start displaying H 264 images e When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc e When On is selected only IPv4 access is available Image capture size Select the image capture size from the following When 4 3 is selected for Aspect ratio CSTD H 264 1 QVGA VGA 1280x960 H 264 2 QVGA VGA T162 H 264 1 QVGA VGA 800x600 H 264 2 QVGA VGA 84 Operating Instructions 11 Configure the settings relating to images and audio Image Audio When 4 3 VGA is selected for Aspect ratio H 264 1 QVGA VGA 12
127. creen Are you accessing the camera in the HTTPS mode In this mode the refresh interval becomes slower due to decode procession Are you accessing another camera in the same local network via a proxy server Configure the web browser to not use the proxy server Are two or more users browsing the camera images simultaneously It may take time to display the screen or refresh interval may become slower when two or more users browse the camera images simultaneously Cannot access the camera from a cellular phone Is the URL correct Or is mobile missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a cellular phone it is necessary to enter mobile at the end of the URL that is used for the camera access from a PC 20 Operating Instructions 233 23 Troubleshooting Symptom Cause solution Reference pages Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the camera again 166 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 181 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Ch
128. ct Allow for FTP access to camera on the Network tab of the Network page 172 Is the entered password correct Restart the web browser and enter the password again 65 Access to the SD memory card may be failed Restart the web browser and retry to obtain images 234 Operating Instructions 23 Troubleshooting Symptom Cause solution Reference pages No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC 4 Is the version of DirectX 9 0c or later Check the version of DirectX as follows 1 Select Run from the start menu of Windows 2 Enter dxdiag in the displayed dialog box and click the OK button If the version of DirectX is older than 9 0c upgrade it Is the cellular phone in use support the 320x240 resolution Or is the image data size too big to display images on the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select Internet Options from Tools on the menu bar of Internet Explorer The Internet Op
129. cted for Save trigger on the setup menu page 58 Main area Images from the camera will be displayed in this area Operating Instructions 17 1 Monitor images on a PC 18 The current time and date will be displayed according to the settings configured for Time display format and Date time display format gt page 54 In addition when being adjusted the status of brightness page 55 panning tilting degree and the zoom ratio display gt page 96 camera position page 96 and the preset ID page 115 will be displayed as well as the characters configured for Camera title on screen page 55 The number of lines for the display is 3 when using SW396 SW395 SC386 SC385 2 when using SC384 SW175 SW174W SW172 ST165 ST 162 Click a desired point in the main area on the Live page that is to be the center of the angle of view The camera moves to adjust the position in order to set the clicked point as the center When selecting an area in the main area by dragging the mouse the selected area will be located at the center of the main area In this case the zoom ratio will be adjusted automatically Zoom can be adjusted using the mouse wheel i When the main area of the Live page is right clicked Auto track starts for the clicked object Depending on the targeted object or its surroundings Auto track may not perform normally Note e When operated by a lower access level use
130. ction To use the HTTPS function access https It is also necessary to enter the port number 181 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv4 network on the Network tab of the setup menu 166 Is the setting of port forwarding configured for the router To enable the access to the camera via the Internet itis necessary to perform the port forwarding setting when the router in use does not support the UPnP function Refer to the manuals provided with the router for further information Is UPnP function of the router disabled Refer to the manuals provided with the router in use to enable the UPnP function Is packet filtering set for the router to forbid the access via the Internet Configure the settings of the router in use to enable the access via the Internet Refer to the manuals provided with the router for further information about the settings 170 232 Operating Instructions 23 Troubleshooting Symptom Cause solution Reference pages Are you accessing the camera using the local address the IP add
131. d Note that the mask area will not be active in this situation Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to page 12 for descriptions of how to operate these buttons pad Close button Click this button to close the Auto track setup menu IMPORTANT In the following situations targets may not be able to be tracked or false detections may occur when there is little contrast between the subject and the background when the dome is dirty or wet when there are large changes to the lighting intensity when there are many moving objects other than the subject when there is a change to the axis of the camera s lens when the subject moves directly underneath the camera when there is harsh flickering when there are reflections from light entering the dome due to reflections from a window or road or from a backlight when the target is hidden behind a utility pole or other objects when the subject passes by other moving objects Operating Instructions 11 Configure the settings relating to images and audio Image Audio when the target moves too fast or too slow when the camera is shaking Inno event shall Panasonic System Networks Co Ltd be liable to any consequential inconvenience or loss or damage arising out of the settings or results of the Auto tracking system or face detection e Werecommend that you use this setting
132. d e Alarm checkbox When the checkbox is selected the mail notification will be performed upon an alarm occurrence Destination address Enter the destination address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired address CET Diag checkbox When the checkbox is selected the mail notification will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Mail subject Enter the mail subject e Available number of characters 0 50 characters Mail body Enter the mail body Available number of characters 0 200 characters Note csr e Notification mail will be sent with the message The capacity of the SD memory card is full when the SD memory card becomes full or The SD memory card cannot be detected when mounting of the SD memory card failed 13 9 Configure the settings relating to Panasonic alarm protocol Notification Click the Notification tab on the Alarm page page 47 page 49 148 Operating Instructions 13 Configure the alarm settings Alarm The settings relating to Panasonic alarm protocol can b
133. d becomes insufficient the older images will be overwritten by the newer images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Even when available capacity of the SD memory card is enough images associated with logs will be kept on being saved until number of filed logs reaches 5 000 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved 76 Operating Instructions 10 Configure the basic settings of the camera Basic Log tab SD memory card tab Manual Schedule Save logs SD memory card Save trigger Overwrite Logs and associated images Off Use Manual Schedule On Logs Will not be saved Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images To display images on the SD memory card it is necessary to copy them onto the PC first gt page 65 Off Logs Will not be saved Images Will be saved When a
134. d from the following FTP error Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function Available only for JPEG images Alarm input Saves images at an alarm occurrence Manual Saves images manually Schedule Saves images in accordance with the settings for Schedule page 213 Available only for H 264 images Default FTP error Note e When H 264 is selected for Recording format FTP error is unavailable Select FTP error when images are to be transmitted to the FTP server at an alarm occurrence e When JPEG is selected for Recording format Schedule is unavailable Overwrite Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient This setting is available only when Manual or Schedule is selected for Save trigger On Overwrites when the remaining capacity of the SD memory card becomes insufficient The oldest image is the first to be overwritten Off Stops saving images on the SD memory card when the SD memory card becomes full Default Off Note The overwrite setting will be as follows according to the Save trigger setting FTP error Will not be overwritten Operating Instructions 10 Configure the basic settings of the camera Basic Alarm input Will be overwritten Manual Schedule Can be determined by se
135. da 905 624 5010 www panasonic ca For Europe and other countries Panasonic Corporation http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg F R Germany Panasonic System Networks Co Ltd 2012 PGQP1137XA C0112 2122
136. ded to use the auto tracking function with setting the zoom ratio to the Wide side e Auto track se386 gt Automatically tracks objects in the shooting area Note e With the Auto track feature objects moving in the screen are picked out and automatically tracked Inthe following situations targets may not be able to be tracked or false detections may occur when there is little contrast between the subject and the background when the dome is dirty or wet when there are large changes to the lighting intensity when there are many moving objects other than the subject when there is a change to the axis of the camera s lens when the subject moves directly underneath the camera when there is harsh flickering when there are reflections from light entering the dome due to reflections from a window or road or from a backlight when the target is hidden behind a utility pole or other objects when the subject passes by other moving objects when the target moves too fast or too slow when the camera is shaking e When the zoom ratio is set to the Tele side it may be difficult to obtain accuracy with the auto tracking function It is recommended to use the auto tracking function with setting the zoom ratio to the Wide side e Auto pan S384 Automatically pans between the start position and the end position set in advance page 117 Even when the camera is operated for zooming
137. destination directory in advance page 73 e When the Cancel button is clicked after the download is started it may take time to cancel the download e Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player However we are not liable for performance relating to these applications e Depending on the status of the SD memory card QuickTime Player or Windows Media Player video data cannot be played back The supported operating system is Windows 7 only Operating Instructions 45 8 About the network security 8 About the network security 8 1 Equipped security functions The following security functions are featured in this camera Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and or the user authentication to On gt page 156 page 157 Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning etc by changing the HTTP port number page 169 Access encryption by the HTTPS function It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function gt page 174 IMPORTANT e Design and e
138. displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration Default Monitor and General Adapter Monitor Troubleshoot Color Management E Are you having problems with your graphics hardware These settings can help you troubleshoot display telated problems Hardware acceleration Manually control the level of acceleration and performance supplied by your graphics hardware Use the Display Troubleshooter to assist you in making the change Hardware acceleration All accelerations are enabled Use this setting if your computer has no problems Recommended Enable write combining Operating Instructions 239 23 Troubleshooting Symptom Cause solution Reference pages Cannot connect to the wireless router Is the camera in an area with no wireless signal or is there a concrete wall or other obstructions between the camera and wireless router Check the Radio wave status from Wireless Status on the setup menu and install the camera in an area that is close to the wireless router has no interfering objects and can easily receive signals 210 Did you register the camera s MAC address to wireless routers that have MAC address filtering activated Register the camera s MAC address to the wireless router
139. door scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 60 Hz Indoor scene 50 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use Fix shutter The selected value will be set as the fixed shutter speed 1 30 Fix 3 100 Fix 3 120 Fix 2 100 Fix 2 120 Fix 1 100 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 2000 Fix 1 4000 Fix 1 10000 Fix Default Outdoor scene Note e When a faster shutter speed is selected up to 1 10000 it is possible to capture a fast moving object with less blur e When a faster shutter speed is selected the sensitivity will become lower Smear also may appear under bright light condition e When On is selected for Wide dynamic range Fix shutter is not available To configure Fix shutter set Wide dynamic range to Off Light control mode Select the light control mode from the following Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the l
140. dragging the mouse Zoom can be adjusted by right clicking When an upper lower area of the control pad is right clicked the displayed image will be zoomed in out on Zoom can also be adjusted using the mouse wheel Brightness buttons Available range 0 255 5 button The displayed image will be darker b Normal button The adjusted brightness will return to the default brightness 64 rn button Image will be brighter Preset Select a preset position from the pull down menu and click the Go button The camera will move to the selected preset position page 113 H next to the preset position number indicates the home position When Home position is selected the camera will move to the home position gt page 94 When Preset ID is registered for a preset position the registered preset ID will be displayed next to the preset position number Camera title The camera title entered for Camera title on the Basic tab will be displayed gt page 53 Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred When this button is clicked the alarm output terminal will be reset and this button will disappear gt page 33 Operating Instructions 1 Monitor images on a PC Full screen button Images will be displayed on a full screen To return to the Live page press the Esc key The aspect ratio of displayed images will b
141. duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Recording memory size per an alarm The capacity of the SD memory card used to record video data upon an alarm occurrence The actual capacity may be different IMPORTANT e To record H 264 data it is required to select Use for SD memory card on the SD memory card tab In addition it is required to select H 264 for Recording format page 58 13 5 Configure the settings relating to the alarm output terminal Alarm Click the Alarm tab on the Alarm page page 47 page 49 The settings relating to the alarm output terminal can be configured in this section Alarm output terminal setup On Open Pulse width s 1 120s 5 Off Pulse 5 Close Alarm output terminal setup Alarm output trigger Select On or Off to determine whether or not to output the alarm signals to the alarm output terminal when an alarm is detected e Default Off Alarm output type Select Latch or Pulse for the alarm output terminal at an alarm occurrence e Latch When an alarm is detected the alarm output terminal will be in the state selected for Trigger output until the alarm occurrence indication button is clicked Operating Instructions 14
142. dure If the certificate is not installed the alert window will be displayed each time the camera is accessed Note e The security certificate is installed on the PC with the information registered for Common Name Therefore the information registered for Common Name must be same as the address or host name for the camera access If the certificate is not the same the security alert window will be displayed each time the camera is accessed e When the address or host name of the camera is changed the security alert window will be displayed each time the camera is accessed even if the security certificate is installed Install the security certificate again Operating Instructions 181 17 Configuring the network settings Network e When the camera access is open to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed e When the security certificate is properly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ
143. e Image Position tab Any changes are updated immediately Image adjust Super Dynamic SD Oom eon Adaptive black stretch opis compensation Light control mode Auto slow shutter Dwell time White balance Red gain Blue gain DNR Stabilizer Chroma gain level Aperture level Pedestal level 100 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function e On The super dynamic function will work e Off The super dynamic function will not work e Default Off Note e When the following are observed depending on the light condition select Off for Super Dynamic SD When flickering appears or the color changes on the screen When noise appears in the brighter area on the screen e When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic function When there is wide variation between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris in accordance with the brighter areas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become
144. e This function can be applied to each preset position On The wide dynamic function will work Off The wide dynamic function will not work Default Off Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Super Dynamic Wide dynamic range CST162 this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images brighter On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super Dynamic Wide dynamic range CS8T162 and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 111 for descriptions of how to mask Zoom buttons Focus buttons Csc384 Brightness buttons Control pad buttons Refer to page 12 for descriptions of how to operate these buttons pad Set button Registers the preset positions Delete button Deletes the preset position specified by the position number Close button Click this button to close the Preset position setup menu 116 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 6 5 Configure the settings relating to
145. e adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note The following setting may be necessary when using Windows 7 or Windows Vista Click Internet Options on the Tools menu of Internet Explorer and then click the Security tab Select Trusted Sites and click Sites Register the camera address on the Website in the Trusted Sites window Mic input button Turns on off the audio reception hear audio from the camera on a PC This button will be displayed only when Mic input Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu gt page 129 When this button is clicked the button will turn into the 8X button and audio from the camera will not be heard Audio volume can be adjusted Low Middle High by moving the volume cursor J PTay Audio output button Turns on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is
146. e and password are as follows User name admin Password 12345 Operating Instructions 47 9 Display the setup menu from a PC Connect to 192 168 0 10 Panasonic network device User name eG Password C Remember my password The setup menu will be displayed Refer to page 51 for further information about this menu WSW WV SW396 Live wv sw396 Date time Jul 401 2010 00 00 00 Setup menu Image Audio a Multi screen Time amp date Alarm Advanced func User mng End time amp date Server Network Schedule Maintenance Polling 30s Real time 31004 1 65535 Language 48 Operating Instructions 9 Display the setup menu from a PC 9 2 How to operate the setup menu Wy sw306 WV SW396 JPEG H 264 Cam Aspect ratio 4 3 VGA v 1280x960 VGA QVGA Setup menu Basic Multi screen Alarm Advanced func Image capture size 4280x960 User mng Image quality Quality 1 Server l uality setting EN a Network Quality1 5Normal Quality 2 8 4 Schedule i Quality 1 5 Normal Qualty2 8 4 5Normal Quality2 8 Maintenance Guas 2 iy Video encoding format Menu buttons Setup page 1 Click the desired button in the frame on the left of the window to display the respective setup menu When there are tabs at the top of the Setup page displayed in the frame on the right of the windo
147. e camera and the PC Therefore the settings and controls relating to audio will be invalidated Mic input The PC receives audio data from the camera Audio can be heard with images on the PC Images and audio will not be synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note e Howling may be generated depending on usage conditions If howling is generated prevent sound generated by the PC from entering the PC microphone e When Multicast is selected for Transmission type on the JPEG H 264 or JPEG MPEG 4 tab of the Image Audio page audio transmission will become unavailable while monitoring H 264 or MPEG 4 images To transmit audio from a PC to the camera click the JPEG button on the Live page Audio encoding format Select the audio encoding format from G 726 and G 711 Default G 726 Note e The other i PRO series products do not support G 711 unless otherwise stated As of August 2011 e G 711 is available only when Mic input is selected for Audio transmission reception Operating Instructions 129 11 Configure the settings relating t
148. e camera on a wireless LAN Wireless SW174W only Note e The screen is refreshed in 10 seconds intervals periodically to monitor the radio wave status This may cause the screen to flicker Status Wireless information Nireless module status Already connected to the wireless router Wireless Already been set 802 1 In byg ShortG enabled b m al 100 Good XXX Wireless module status Displays the current status of the wireless module Firmware version Wireless Displays the wireless firmware version of the camera Operation mode Displays the camera s operation mode Wired or Wireless Auto setup WPS When the camera has successfully completed Wi fi Protected Setup WPS settings with the wireless router Already been set is displayed If the wireless settings are manually changed after Already been set is displayed Not been set will be displayed The Already been set display is linked to the camera s WIRELESS button green light Mac address of the wireless module Displays the camera s wireless module s MAC address When the wireless router limits access with MAC address filtering register the wireless module s MAC address displayed here the camera s MAC address to the wireless router gt page 218 Communication mode Displays the currently used communications mode 802 11b g 802 11n b g ShortGI disabled or 802 1 1n b g ShortGI enabled SSID
149. e configured in this section sonic alarm protocol notification arm protocol arm area No _Detete Auto track cooperation s arm area No Derete Auto track cooperation J arm area No Ad 54 l Delete Auto track cooperation arm area No arm area No arm area No arm area No arm area No Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm LD CSwa9s gt CSc3e6 gt CSc385 gt CEC3 EWED WTD ETD CSTI62 gt When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag e Default Off Operating Instructions 149 13 Configure the alarm settings Alarm Note e When On is selected notification of the alarm occurrence will be provided to the registered destination addresses in order to IP address 1 first to IP address 8 last Additional alarm area data VMD Auto track Determine whether or not to send notifications for alarm area numbers of VMD alarm and alarm area numbers of auto t
150. e in files saved in the SD memory card regardless of what the cause may be Note e When browsing images by selecting an FTP error log on the log list it is necessary to select On for Save logs page 73 36 Operating Instructions 6 Display the log list SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 6 Display the log list SW396 SW395 SC386 C385 SC384 SW175 SW172 ST165 ST 162 The setting items of the cameras will be displayed in list form Alarm log Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for Save logs on the Log tab of the Basic page page 73 respectively 1 Display the Live page page 9 Network Ci WvSwa0e WV SW396 o eoo oddl Lee E Auto mode Brightness Pan Normal Focus Operating Instructions 37 6 Display the log list SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST 162 2 Click the List button The log list will be displayed in a newly opened window log list window Alarm log Total 12 Top Prev page Next page Last Time amp date Jul 28
151. e settings relating to images and audio Image Audio 11 6 Configure the settings relating to images and the preset positions Image Position 98 Click the Image Position tab on the Image Audio page page 47 page 49 When the Setup gt gt button of each setting item is clicked the detailed settings menu will be displayed in a newly opened window The detailed settings can be configured while monitoring images displayed on the Image Position tab The following are descriptions of how to configure the settings relating to image quality preset positions auto pan function patrol auto tracking direction privacy zone etc Image adjust Click the Setup gt gt button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 99 page 106 Preset position Click the Setup gt gt button to display the setup menu that can configure the settings relating to the preset positions The setup menu will be displayed in a newly opened window page 113 Auto pan Click the Setup gt gt button to display the setup menu that can configure the settings relating to the auto pan function The setup menu will be displayed in a newly opened window gt page 117 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Patrol Click the Setup gt gt button to display the setu
152. eck if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera access from a PC 23 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the camera again 166 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 181 A cookie error was displayed when performing user registration for Viewnetcam com Is the web browser configured to allow cookies Configure the web browser to allow cookies In Internet Explorer from Tools select Internet Options and configure the cookies setting in the Privacy tab User registration for the Viewnetcam com service fails Is the registered e mail address correct When an e mail with the Viewnetcam com website link is not received the registered e mail address may be incorrect Visit the Viewnetcam com website http www viewnetcam com to register the correct e mail address Cannot obtain images on the SD memory card CT CET162D 0 N ie Is Allow selected for FTP access to camera on the Network tab of Network page It is necessary in advance to sele
153. ect Click W of Area No and select an area number 1 4 from the pull down menu An asterisk next to the area number indicates that the area has already been learned When On when there is an alarm area intrusion is selected with Auto track alarm the alarm area will become active Area No notification When Panasonic alarm protocol notification gt gt is clicked the Notification tab of the Alarm page will be displayed gt page 148 Note e The alarm area cannot be configured separately for each preset position The configured alarm area is active for all preset areas Detection mask area 124 Area select Click W of Area No and select an area number 1 4 from the pull down menu An asterisk next to the area number indicates that the area has already been learned By setting a mask for shooting areas the screen that you do not want to detect movement in false detections can be reduced Note By setting a mask for shooting areas the screen that have objects that can cause false detections such as swaying trees roads where cars pass through or level surfaces areas that cause light reflection false detections can be reduced e Mask areas cannot be configured separately for each preset position The specified area is active for all the preset positions IMPORTANT During auto tracking if the tracking target enters the masked area tracking will continue unchange
154. ed the settings for H 264 2 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 recording When the setting value of Video encoding format on the JPEG H 264 tab of the Image Audio page is changed from H 264 to MPEG 4 the setting value of Recording format will automatically be changed to JPEG When H 264 is selected the priority band may not be maintained if H 264 MPEG 4 2 is selected for Priority stream Stream type on the System tab of the User mng page e When using the SD memory recording function of a Panasonic network disk recorder select JPEG for Recording format e When the setting of Recording format is changed between JPEG and H 264 format the SD memory card page 63 e Due to the difference in file formats the indication of remaining capacity of the SD memory card differs between the cases when JPEG is selected and when H 264 is selected for Recording format Operating Instructions 59 10 Configure the basic settings of the camera Basic When H 264 is selected for Recording format the following settings in H 264 recording Image capture size Frame rate Max bit rate Image quality and Refresh interval will be read from the settings in H 264 2 When 2s 3s 4s or Ss
155. ed func button Displays the Advanced func page The setting relating to the XML notification destinations of information about the face detection and the settings relating to the face detection can be configured on the Advanced func page gt page 152 User mng button Displays the User mng page The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the User mng page gt page 156 Server button Displays the Server page The settings relating to the mail server the FTP server and the NTP server to which the camera accesses can be configured on the Server page gt page 161 Network button Displays the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured on the Network page gt page 166 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function gt page 213 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page gt page 216 Camera title The title of the camera
156. ed on a multi screen can be registered on the Multi screen page gt page 47 page 49 Multi screen Group A IP address Camera title Cam 1 Cam 2 Cam 3 Cam 4 i IP address Camera title Set IP address Camera title Cam 9 Cam 10 Cam 11 Cam 12 i f Group D IP address Camera title Cam 13 Cam 14 Cam 15 Cam 16 i IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 132 Operating Instructions 12 Configure the multi screen settings Multi screen To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 e Available number of characters 1 128 characters Default camera 1 16 not registered CS 384 camera 1 selfcamera camera 2 16 not registered IMPORTANT When accessing the camera using the HTTPS protocol install the security certificate of the camera to display images on the monitor gt page 181 CsT162 e This camera is specified when selfcamera is displayed for the IP address or host name
157. eeessseeseeeeeeeeeeeeeeensesseeeeeneeeeeeeeeeenes 53 10 2 Configure the settings relating to the SD memory card SD memory card SW396 SW395 SC386 SC385 SC384 SW1 75 SW172 ST165 ST162 ccccccceeeeeeeeeeeteeeneeeeeeeees 58 10 3 Access copy images saved on the SD memory card onto the PC SD memory card images SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 65 10 4 Configure the settings relating to the logs Log SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 siscanscenetcuisncunsiiaperancniuinuiusecensanuisncueasGubtincsaebalvanacasehtuiinkaxins 73 10 4 1 How the logs and images are saved depending on the settings for Alarm 75 Operating Instructions 5 Table of Contents 6 10 4 2 How the logs and images are saved depending on the settings for Manual SCHECUIC soriire E E EAE EE AE EEEE Fane O E E EES 76 10 4 3 How the logs and images are saved depending on the settings for FTP error 78 11 Configure the settings relating to images and audio Image NEL oN EEA E E E E E E 79 11 1 Configure the settings relating to the aspect ratio JPEG H 264 cccceseeeeeeeeeeeee 79 11 2 Configure the settings relating to JPEG images JPEG H 264 or JPEG MPEG eea eaa ee See eer Nem Weems NSS eE mene oem aero ar me omen nee eeen eae ESE 80 11 3 Configure the settings relating to H 264 images JPEG H 264 sssssseeeeeeeeeeeees 82 11 4 Configure the se
158. egistered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server 192 Operating Instructions 17 Configuring the network settings Network Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the camera via the Internet the DNS server identifies the registered global address of router or camera Access using the current global address The identified global address is used for accessing the router or camera to monitor images Note e Refer to the contracted provider whether the current IP address is static or not e Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information Network FTP img trans DDNS DDNS Select the DDNS service to determine whether or not to use DDNS e Off Does not use the DDNS function e Viewnetcam com Uses the Viewnetcam com service e Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation e Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation e Default Off Note e When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or not to cooperate with the DHCP
159. er ccceesseeeeeeeeeees 161 16 1 Configure the settings relating to the mail server Mail csseeeesseeeeeeeeeeees 161 16 2 Configure the settings relating to the FTP server FTP cssessseeeeeeeeeeeeeeeees 162 16 3 Configure the settings relating to the NTP server NTP 222 sseeseeeeeeeeeeees 163 17 Configuring the network settings Network ccceessseeeeeeeeeeeeeees 166 17 1 Configure the network settings Network eeececeeeeeeeeeeeeeeeeeeeeeeenseeneeeeeneeeeeees 166 17 2 Configure the HTTPS settings succtcvncensencnnteccnestrnsairsensnrae danse ssacestatcskorcrsasnsnanedeuancstienneees 174 17 2 1 Generation of the CRT key SSL encryption key cece seeeeeeeeeeceeeeeeeeeeeeeeeeeeerereees 175 17 2 2 Generation of the self signed certificate security Certificate 0 0 0 eeeeeeeeeeeeeeeeees 176 17 2 3 Generation of CSR Certificate Signing Request 0 0 0 ceieeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 178 17 2 4 Installation of the server certificate xssccsscscccdectcccetctanexciestsseanictiscceudestadudnacndicsandteaeadeaeaass 179 17 2 5 Configuration of the connection protocol eee eee eee eeeeeeeteeteeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeees 180 17 3 Access the camera using the HTTPS protocol ceeeeeeeeeeeeeeeeeeeneneeeeeeeeeeeeeeeeeee 181 17 3 1 Install the security certificate te ocdceicstec dedelyecterdacet cedeteandcsdbecendacsdassdoc
160. era will move to the selected preset position when a terminal alarm 1 is detected e Auto track S385 When a terminal alarm 1 is detected the camera will start the auto tracking e 1 256 CSc386 If a previously registered preset position is selected when a terminal alarm 1 is detected the camera will move to that position e Auto track S386 gt When a terminal alarm 1 is detected the camera will start the auto tracking e Patrol 1 S386 When a terminal alarm 1 is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen e Default Off Terminal alarm 2 Select an action to be taken when a terminal alarm 2 is detected from the following e Off Does not take any action even when a terminal alarm 2 is detected 136 Operating Instructions 13 Configure the alarm settings Alarm 1 64 Cst162 gt When the registered preset position is selected the camera will move to the selected preset position when a terminal alarm 2 is detected Auto track S385 When a terminal alarm 2 is detected the camera will start the auto tracking 1 256 Sc386 gt If a previously registered preset position is selected when a terminal alarm 2 is detected the camera will move to that position Auto track S386 gt When a terminal alarm 2 is detected the camera will start the auto tracking Patrol 2 SC386 gt When a terminal alarm 2 is detected the camera will start the patrol If Patrol 2 is
161. ermine whether or not to use the priority stream e Default Off Note e When On is selected for Activation of Priority stream number of users who can access the camera may be limited Destination IP address 1 Enter the first destination IP address Destination IP address 2 Enter the second destination IP address Stream type Select either JPEG H 264 MPEG 4 1 or H 264 MPEG 4 2 JPEG JPEG images will be transmitted e H 264 MPEG 4 1 H 264 1 or MPEG 4 1 images will be transmitted e H 264 MPEG 4 2 H 264 2 or MPEG 4 2 images will be transmitted e Default JPEG Note e When Best effort is selected for Transmission priority of H 264 MPEG 4 bit rate will vary between the maximum and minimum rates while images are being transmitted Csr162 When H 264 is selected for Recording format it is impossible to transmit H 264 2 images In this case H 264 MPEG 4 2 is invalidated Refresh interval Select the refresh interval from the following This setting is validated only when JPEG is selected for Stream type 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps Operating Instructions 159 15 Configure the settings relating to the authentication User mng 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps e Default 1fps
162. ern Click W of Patrol No and select a patrol number 1 4 from the pull down menu An asterisk next to the patrol number indicates that the patrol operation has already been learned for the patrol number With the patrol number selected click the Learn button to start learning the camera operations During learning LEARNING S is displayed on the screen S is the length of possible learning time remaining Click the Stop button to stop learning and replaying camera operations When the remaining time is zero seconds OS operations are automatically stopped With the patrol number selected click the Confirm button to replay the learned camera operations Operating Instructions 119 11 Configure the settings relating to images and audio Image Audio Note The following are the camera operations that can be learned Start position operations pan tilt zoom focus position brightness Camera operations pan tilt zoom focus position brightness moving the preset position The auto focus function cannot be used when performing patrol operations As a characteristic of Zoom lenses when images are zoomed up from the Wide side they may become blurred When learning zoom operations starting from the Tele side will reduce blurring The operational range of patrol is from horizontal to directly underneath the camera Digital flip function cannot be used Zoom buttons Focus buttons B
163. esired position title to be displayed 4 The settings for Auto focus and Dwell time can be configured for each position independently Click the Set button The settings for each item such as Super Dynamic can be configured for each position independently The settings for Super Dynamic Wide dynamic range CsT162 gt Back light compensation BLC and Mask area are updated immediately D o Note e When registering the preset position the camera direction may move slightly Position No Preset ID Select On or Off to determine whether to enable or disable the preset ID display This function can be applied to each preset position e On Displays the preset ID e Off Does not display the preset ID Default Off IMPORTANT When Preset ID 0 9 A Z or Preset ID is configured it is necessary to click the Set button to apply them Note e When On is selected the entered preset ID will be displayed at the position selected for OSD position on the Basic tab of the Basic page page 55 Preset ID 0 9 A Z Enter the preset ID to be displayed on images This function can be applied to each preset position e Available number of characters 0 20 characters e Available characters 0 9 A Z and the following marks amp Default None blank Note e The entered preset ID will be displayed next to the preset position
164. ettings relating to the indicated item may be incorrect Check if the FTP settings are configured correctly Operating Instructions 227 22 About the displayed system log Category Indication Description Internal error Undefined error An error occurred in the FTP function Check if the FTP settings are configured correctly Error indications relating to Viewnetcam com Category Indication Description Viewnetcam com server error Failed to resolve the Viewnetcam com server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error No response from the Viewnetcam com server File transfer error The Viewnetcam com server may be down Ask the network administrator Internal error Undefined error An error relating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Connection error
165. evious CRT key dialog box it is possible to replace the current CRT key with the previous one Previous CRT key e 2048bit History M 2010 01 01 12 00 00 Close 17 2 2 Generation of the self signed certificate security certificate IMPORTANT Ifthe CRT key is not generated it is impossible to generate the self signed certificate 1 Click the Execute button of Self signed Certificate Generate The Self signed Certificate Generate dialog box will be displayed f signed Certificate Mu m M Common Name Country State Locality Organization Organizational Unit 2048bit a anan PENEN 2010 01 01 12 00 00 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name Omission is OK 128 characters Organization Enter the organization name Omission is OK 64 characters 176 Operating Instructions 17 Configuring the network settings Network Item Description Available number of characters Organizational Enter the unit name of the organization 64 characters Unit Omission is OK CRT key Displays the key size a
166. f this happens the wireless settings have failed Check the wireless router s settings and connection procedures and then try performing the settings again Ifthe WPS settings fail to automatically configure check the settings of the wireless router and the camera e Ifyou want to turn off the WIRELESS button s and live indicator s green light change the Indicator settings on the Basic tab of the Basic page page 55 e When the WPS settings have successfully been automatically configured External registration is changed to Not allow from Allow Operating Instructions 209 18 Use the camera on a wireless LAN Wireless SW174W only IMPORTANT If the wireless settings failed to be automatically set with WPS check the wireless settings for the wireless router and camera in the following manner Checking wireless settings for the wireless router e Ifthe wireless setting of the wireless router is set to a setting not supported by the camera change the wireless setting of the wireless router e Confirm that the WPS function is activated It is recommended that you deactivate the wireless router s WPS function when not performing WPS settings e If the ESS ID stealth function hidden SSID is activated temporarily deactivate it If MAC address filtering is activated temporarily deactivate it Checking wireless settings for the camera Confirm that Allow default setting is set for E
167. ficate will be displayed in the Self signed Certificate Confirm dialog box Certificate Confirm Country 2048bit Seems 2010 01 01 12 00 00 Operating Instructions 177 17 Configuring the network settings Network When the Delete button is clicked the generated self signed certificate security certificate will be deleted When HTTPS is selected for Connection it is impossible to delete the self signed certificate 17 2 3 Generation of CSR Certificate Signing Request IMPORTANT Ifthe CRT key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Common Name Country State Locality Organization Organizational Unit Register the camera for Trusted Sites Click the Custom Level button to open the Security Setting window and check the Enable radio button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will
168. figure the settings relating to images and audio Image Audio Preset No Position No 1 Preset ID Auto focus Dwell time Super Dynamic Back light compensation BLC O On Mask area Zoom 2 E Focus Brightness IMPORTANT CEWE Gwirand WTD SUED EMED e When the zoom factor is 2x or more the setting of the preset positions will become unavailable CEW395D CSC385 gt C384 e When the zoom factor is 36x or more the setting of the preset positions will become unavailable e Preset position can be set to a maximum of 64 positions CEWw396D CEC386 D e When the zoom factor is 72x or more the setting of the preset positions will become unavailable e Preset position can be set to a maximum of 256 positions Note e Depending on the environment such as when the temperature is below 5 C 41 F for example the moving speed of the camera to the preset position may become slower 114 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 6 4 1 Register the preset positions 1 Select a preset position number The selected preset position number will be displayed in the Position No area When the selected number has already been registered the camera will move to the selected preset position 2 Move the camera to the desired direction 3 To display the preset ID on the Live page select On for Preset ID and enter the d
169. first gt page 65 Other than FTP Logs Will not be saved error Images Will not be saved Not use Logs Will not be saved Images Will not be saved 78 Operating Instructions 11 Configure the settings relating to images and audio Image Audio 11 Configure the settings relating to images and audio Image Audio Note e SW175 SW174W SW172 ST165 ST162 do not support MPEG 4 The settings relating to JPEG H 264 and MPEG 4 images such as the settings of image quality audio etc can be configured on this page The Image Audio page has 4 tabs the JPEG H 264 tab or JPEG MPEG 4 tab the Cam Function tab the Image Position tab and the Audio tab 11 1 Configure the settings relating to the aspect ratio JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 47 page 49 JPEG H 264 Cam Function Image Position Audio Aspect ratio 4 3 VGA 1280x960 VGA QVGA Aspect ratio Select the aspect ratio It is impossible to activate VGA and 800x600 simultaneously Select VGA or 800x600 when the aspect ratio is 4 3 4 3 CET 4 3 VGA 4 3 800x600 Cs11629 4 3 VGA abe e 16 9 Default 4 3 CSc386 gt Note e When 4 3 800x600 or 16 9 is selected MPEG 4 transmission is unavailable The other i PRO series products do not support the aspect ratio of 16 9 unless otherwise stated As of Augu
170. for audio reception from the following 20ms 40ms 80ms 160ms Default 40ms Note e When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment Audio output volume PC to Camera Select a volume level on the camera to hear audio transmitted from the PC High Middle Low e Default Middle Audio output interval PC to Camera Select an interval for audio transmission from the following 160ms 320ms 640ms 1280ms Default 640ms Note When a shorter interval is selected the delay time will be shorter When a longer interval is selected audio interruption may be diminished even though the delay time will be longer Select the interval according to the network environment e Audio may temporarily be interrupted and noise may be heard when multiple users are accessing the camera concurrently It may be possible to diminish the interruption or noise by setting a longer interval for Audio output interval PC to Camera e Audio may sometimes not be heard depending on the network environment Operating Instructions 11 Configure the settings relating to images and audio Image Audio Audio output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the
171. ftware ccccccccceeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeneees 223 21 3 installing the manuals i ect resecaiectenemcecannelaauduswhec cbs cabiindiniinsiishasubetuanbededduendiedkavashonndees 224 21 4 Installing the Viewer software ccceeeeessseeseneeneeeeseseseeseeneeeeeeeseesseseeeeeeeeeeeesenenees 224 21 5 Configure the network settings of the camera using the Panasonic IP Setting Software veccecsivsecieevicectecccssceteecevendecosueascuvevarsuavererseeecdevecevduceedncstuecctescesastoovessdedveveseriesetie 225 22 About the displayed system log ssceeceeeeeeeeeeeeeeeeeeeeneeeeeeeeeneeseaes 227 23 TFOUDIGSINOCUING sccces cevascesccncecserendcece cence cascccectissectarenssciuccarienweccaacecedades 231 24 Directory structure of drive B SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 scosevaccctctecermebbanads puteedan sens concvaccdseetagenck sas 243 Operating Instructions 1 Monitor images on a PC 1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC 1 1 Monitor images from a single camera Note 1 e SW175 SW174W SW172 ST165 ST 162 do not support MPEG 4 Start up the web browser 2 Enter the IP address designated using the Panasonic IP Setting Software in the address box of the browser e Example when entering an IPv4 address http URL registered using IPv4 address http 192 168 0 10 e Example when entering an IPv
172. g the camera either of the following DDNS services is available e Viewnetcam com service e Dynamic DNS Update RFC2136 compliant IMPORTANT e Before using the DDNS service it is necessary to perform the port forwarding setting for the router e About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the Viewnetcam com service Note Viewnetcam com is a Dynamic DNS service designed for use with Panasonic Network Cameras Refer to the Viewnetcam com website http Awww viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresses and domain names Operating Instructions 191 17 Configuring the network settings Network It is possible to configure the settings for the Viewnetcam com or Dynamic DNS Update RFC2136 compliant In most of the DNS services offered by providers global addresses are not static but dynamic Therefore access to the camera via an old global address may be invalidated after a certain period of time
173. ged page 142 Rec on SD button This button will be displayed only when Manual is selected for Save trigger on the setup menu page 60 Click this button to manually record images on the SD memory card Refer to page 31 for descriptions of how to manually record images on the SD memory card Log button List button will be displayed only when On is selected for Save logs on the setup menu page 73 When this button is clicked the log list will be displayed and images saved on the SD memory card can be played Refer to page 37 for further information about the log list and for how to play images on the SD memory card Zoom buttons s uO Click this button to adjust the zoom ratio to the Wide side ama Click this button to set the zoom ratio to x1 0 s O Click this button to adjust the zoom ratio to the Tele side Focus buttons Auto Click this button to adjust the focus automatically Near J Click this button to adjust the focus to the Near side Ean Click this button to adjust the focus to the Far side Note e When shooting the following place or the following subjects focus may not be adjusted automatically Adjust the focus manually Shiny or strongly reflective subject Subject through the glass with dew or smudge Two subjects whose distances from the camera are different Less contrast subject e g white wall Ho
174. ght compensatio Son Off AGC On High BLC Mask area ae eos 2 _start_ _end_ _Reset_ Light control mode Outdoor scene X Day amp Night IR Auto1 Normal Dwell time Auto slow shutter Off 1 30s White balance Day amp Night electrical Off gt Auto White balance ATW1 eer e ser Red gain mn g ct Blue gain 128 Reset mr DNR Blue gain co ee w L or Stabilizer DNR Hi Low Chroma gain level Chroma gain level inns Ui rar a Aperture level Aperture level rani an r Pedestal level Pedestal level e aran j Operating Instructions 111 11 Configure the settings relating to images and audio Image Audio 2 Click the Start button of Mask area Borders will appear and the image displayed on the Image Position tab will be divided into 48 6x8 WV SW396 WV SW396 Live JPEG H 264 Cam Function Image Position Audio A REARS MEE es es ER l ET Ada Min Ji H on ls Setup menu Schedule E i fe Image adjust Preset position Auto pan Setup gt gt Patrol Setup gt gt Auto track Direction setting Privacy zone 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again WESS WV SW396 tive JPEG H 264 Cam Function Image Position Audio a aa fn ewer Pe jai Schedule Maintenance ee a EE Image adjust Preset position Auto pa
175. grams Uninstall a program 224 Operating Instructions 21 Using the CD ROM 21 5 Configure the network settings of the camera using the Panasonic IP Setting Software It is possible to perform the network settings of the camera using the IP Setting Software on the provided CD ROM When using multiple cameras it is necessary to configure the network settings of each camera independently If the Panasonic IP Setting Software does not work configure the network settings of the camera and the PC individually on the Network page of the setup menu page 166 IMPORTANT e When using Windows 7 or Windows Vista the Windows Security Alert window may be displayed when starting the IP Setting Software In this case disable User Account Control from the control panel e Panasonic IP Setting Software is inoperable in other subnets via the same router e This camera cannot be displayed or set with an older version of the IP Setting Software version 2 xx Csc3e4 e For the security enhancement the MAC address IP address of the camera to be configured will not be displayed when around 20 minutes have passed after turning on the power of the camera When the effective period is set to 20min in the IP setup However cameras in the initial set mode are still displayed even after 20 minutes csmi62 e For the security enhancement the Network Settings will not be able to be pe
176. hanges the image capture size by pressing the dial key 0 Image in the aspect ratio of 4 3 Changes the image capture size between 320x240 default and 640x480 i a L Image in the aspect ratio of 4 3 Changes the image capture size VGA between 320x240 default and 640x480 a i j e Image in the aspect ratio of 4 3 Changes the image capture size 800x600 between 320x240 default and 640x480 e Image in the aspect ratio of Changes the image capture size 16 9 between 320x180 default and 640x360 Note Some cellular phones cannot change the image capture size even when resolution is changed by resolution control Image quality It is possible to change the image quality between Quality1 and control Quality2 gt page 80 Home position The camera will move to the home position page 94 Home position will be displayed only when home position is set Preset The camera will move to the designated preset position to display images by pressing the dial key corresponding to the desired channel The dial key numbers are not displayed for Preset No 5 or greater Only preset IDs will be displayed for them page 113 AUX control Controls the AUX terminal These buttons will be displayed only when AUX output is selected for Terminal 3 on the setup menu page 134 Note e When the HTTP port number is changed fro
177. he Alarm tab of the Alarm page H 264 recording This setting is available only when H 264 is selected for Recording format of the SD memory card When the second Set button on the Setup page is clicked the settings for H 264 recording will be displayed on the bottom of the tab Image capture size Select the image capture size from the following When 4 3 is selected for Aspect ratio QVGA VGA When 4 3 VGA is selected for Aspect ratio QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio 320x180 640x360 320x180 640x360 1280x720 e Default VGA Recording priority Select Constant bit rate or Frame rate for the H 264 recording mode e Constant bit rate H 264 images will be recorded with the bit rate selected for Max bit rate Frame rate H 264 images will be recorded with the frame rate selected for Frame rate e Default Frame rate Frame rate Select the frame rate for images to be recorded from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps e Default 30fps Note When Frame rate is selected for Recording priority this setting is available e Frame rate is limited by Max bit rate For this reason the frame rate may be lower than the specified value when any value marked
178. he PIN code configured to the wireless router 1 Check the preset 8 digit PIN code of the wireless router with a PC For more information on how to check the preset PIN code of the wireless router refer to the operating instructions included with your wireless router e Depending on the wireless router used the PIN code default setting may be written on a sticker attached to the wireless router Connect the PC to the camera with a wired LAN connection and click the Basic tab on the Wireless page Operating Instructions 207 18 Use the camera on a wireless LAN Wireless SW174W only 3 Configure Wi Fi Protected Setup WPS External registration Allow O Not allow WPS compliant PIN method Use O Not use PIN code 21963247 Select Allow for External registration Default Allow Select Use for WPS compliant PIN method Default Not use Enter the wireless router s 8 digit PIN code in the PIN code field Available number of characters 8 characters Available characters Numbers Default None blank Note e When Use is selected for WPS compliant PIN method settings cannot be performed automatically using the WIRELESS button during start up for the PIN method 4 Click the Set button A message asking you if you want to restart the camera is displayed Click OK Wait about 2 minutes until the camera restarts 5 Disconnect the
179. he extra optical zoom higher zoom factors up to 36x Off Max X18 Does not use the extra optical zoom Default On Max X36 On Max X72 Images can be zoomed in on with the optical zoom 1x 36x and the extra optical zoom higher zoom factors up to 72x Off Max X36 Does not use the extra optical zoom Default On Max X72 On Max X2 Images can be zoomed in on with the extra zoom 1x 2x Off Does not use the extra zoom Default On Max X2 Operating Instructions 95 11 Configure the settings relating to images and audio Image Audio 96 About extra optical zoom extra zoom Among approx 1 3 megapixel image capture area of the MOS image sensor the central part of approx 0 31 megapixels is extracted for shooting That enables the shooting with a higher zooming effect When the image capture size at VGA is applied the zoom factor can be adjusted up to 36x S0384 gt 7 2x CS8e386 D 2x Csri62 Digital zoom Select the digital zoom setting from the following On Max X16 CST162 Images can be zoomed in on with the extra zoom 1x 2x and the electronic zoom higher zoom factors up to 16x On Max X288 CSC384 gt Images can be zoomed in on with the optical zoom 1x 18x extra optical zoom up to 36x and the electronic zoom higher zoom factors up to 288x On Max X432 S385 Images can be zoomed in on with the optical zoom 1x 18x extra optical zoom up to 36x and the electronic
180. he network settings Network Note SW175 SW174W SW172 ST165 ST 162 do not support MPEG 4 Click the Network tab on the Network page page 47 page 49 The following information is required to configure the network settings Contact the network administrator or your Internet service provider e IP address Subnet mask Default gateway when using the gateway server router e HTTP port Primary DNS address Secondary DNS address when using DNS 166 Operating Instructions 17 Configuring the network settings Network Network SNMP FTP img trans IPv4 network Static Manual fo Q S fo S O e S fo g 1 65535 Ouniimited 1s00byte O Limited 1280byte OUnlimited 1460byte O Limited 1024byte Q __set__ set Execute rate Inform Not generated Gezer CA Certificate C Browse EX Information ili 3 1 65535 O z g 2 Forbid itrol bit rate Unlimited O Unlimited IPv4 network Network Settings Select the method of how to configure the IP address from the following e Static The IP address is configured by entering manually on IP address IPv4 e DHCP The IP address is configured using the DHCP function e Auto AutolP The IP address is configured using the DHCP function When the DHCP server is not found the IP address is automatically configured e Auto Advanced CST1
181. held down for about 5 seconds Wait about 3 minutes after releasing the button The camera will start up and the settings including the network settings will be initialized Do not turn off the power of the unit about 3 minutes after turning on the power Csc386D To initialize the network settings page 166 do the following Turn off the power of the camera Turn on the power of the camera after setting the INITIAL SET button to ON and wait about 6 minutes The camera will start up and all the settings including the network settings will be initialized After initialization turn off the power of the camera again and set the INITIAL SET button to OFF Do not turn off the power of the camera about 6 minutes after turning on the power csmie2 gt To initialize the network settings page 166 do the following Turn off the power of the camera Turn on the power of the camera after setting the INITIAL SET button to ON and wait about 3 minutes The camera will start up and all the settings including the network settings will be initialized After initialization turn off the power of the camera again and set the INITIAL SET button to OFF Do not turn off the power of the camera about 3 minutes after turning on the power cs The notification function allows users to provide the notification of the error to the specified destination address and an original alarm destination when an error such as no SD memory card insertion after the reboot o
182. hether or not to use the port forwarding function of the router To use the port forwarding function the router in use must support UPnP and the UPnP must be enabled e Default Off Note e Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc e The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported e Tocheck if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP gt page 218 When Enable is not displayed refer to Cannot access the camera via the Internet in the 23 Troubleshooting section gt page 231 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC When creating the shortcut select On To use the shortcut function to the camera enable the UPnP function on the PC in advance e Default Off Note e To display the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC it is necessary to add the Windows component Refer to the following to enable the UPnP function For Windows XP Start Settings Control Pane
183. ile terminal It is possible to connect to the camera using a mobile terminal and monitor images MJPEG only from the camera on the screen of the mobile terminal Images are automatically refreshed to display the latest image Operations such as pan tilt zoom can also be performed The compatible mobile terminals are shown as follows As of August 2011 iPad iPhone iPod touch iOS 4 2 1 or later Android mobile terminals Only JPEG images can be viewed from standard Android mobile terminal browsers For further information about compatible devices refer to our website http panasonic net pss security support info html IMPORTANT When the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin gt page 156 Note To view the camera images from a mobile terminal network settings needed in order to connect to the Internet must be set in advance page 166 Operating Instructions 23 2 Monitor images on a cellular phone mobile terminal 24 1 Access to http IP address cam or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be displayed Live images area Displays images from the camera Operation buttons area When functions are selected in the function
184. ilting degree and the zoom ratio display e Default On Note When On is selected the panning tilting degree and the zoom factor will be displayed at the position selected for OSD position on the Basic tab of the Basic page page 55 Camera position display When operating the camera manually you can select what information to display in the image from the following e Off Information is not displayed in the image Pan Tilt degree Zoom ratio display The Pan Tilt degree Zoom ratio display is displayed e Direction display Direction display is displayed Default Pan Tilt degree Zoom ratio display Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note When Pan Tilt degree Zoom ratio display is selected the Pan Tilt degree Zoom ratio display is displayed in the position specified in OSD position on the Basic tab page 55 e When Direction display is selected the direction display is displayed in the position specified in OSD position on the Basic tab page 55 Tilt Angle Select the maximum degree for tilting from the following Level 0 10 5 3 0 3 5 10 15 20 25 30 10 5 3 0 3 5 10 15 Default 0 Note csaa e When using an inner cover WV Q157 or an accessory of optional mount bracket upper side of images will
185. in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized wire Diag checkbox When the checkbox is selected notification using Panasonic alarm protocol will be provided Auto track cooperation Select whether to perform Auto track cooperation setup When Auto track cooperation is set to On alarm notification is only implemented when the number of the Alarm area set in auto track alarm conforms with the alarm area number Alarm notifications other than auto Operating Instructions 13 Configure the alarm settings Alarm track alarms are not implemented When using auto track cooperation set Auto track alarm to On In preset alarm area in the auto tracking settings IMPORTANT When entering the host name of the Destination address the DNS settings on the Network tab of the Network page must be configured page 166 Confirm that the destination IP addresses are registered correctly When a registered destination does not exist notification may be delayed Operating Instructions 151 14 Configure the setting relating to the image recognition Advanced func 14 Configure the setting relating to the image recognition Advanced func The settings relating to the XML notification and the settings relating to the face detection c
186. ing methods for WPS The Push button method PBC is used by pressing the wireless connection button on each device The PIN code method is used by entering the same 8 digit PIN code into both the registrar wireless router and enrollee wireless camera Operating Instructions 18 Use the camera on a wireless LAN Wireless SW174W only Performing settings automatically with the WIRELESS button WPS indicator Use the camera s WIRELESS button to automatically perform wireless settings 1 Turn on the camera without connecting the LAN cable to enable the wireless settings After the initial pan tilt operations are performed the live indicator stops blinking orange and lights orange The live indicator lights orange and the camera starts up in wireless LAN mode about 90 seconds after the camera was turned on Select ON for the WPS function Push button method PBC on the wireless router For more information refer to the operating instructions included with your wireless router Press and hold down the WIRELESS button for a second or more until it blinks orange The camera and the wireless router automatically start performing wireless settings Settings may take up to 2 minutes to be performed When the automatic wireless settings have been successfully completed the camera restarts about 5 seconds after the WIRELESS button stops blinking orange and lights green The WIRELESS button goes off and after about 90 sec
187. ion can be changed by selecting a resolution setting from the buttons Image in the aspect ratio of 4 3 CsTies Changes the image capture size between 320x240 640x480 default and 1280x960 Csr162 gt Changes the image capture size between 320x240 640x480 default and 800x600 e Image in the aspect ratio of 4 3 VGA CSC385 Changes the image capture size between 320x240 640x480 default and 1280x960 Image in the aspect ratio of 4 3 800x600 CSC385 Changes the image capture size between 320x240 800x600 default and 1280x960 Image in the aspect ratio of 16 9 CsT165 Changes the image capture size between 320x180 640x360 default and 1280x720 CSswi72 gt CSsT162 gt Changes the image capture size between 320x180 and 640x360 default Operating Instructions 27 2 Monitor images on a cellular phone mobile terminal Note e Depending on the model of mobile terminal used the size of the image may not change even if the resolution setting has been changed AUX control Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu gt page 134 28 Operating Instructions 2 Monitor images on a cellular phone mobile terminal v an Come 4 2 aire 5 R z i EE bee i Focus
188. is approx 2 000 K 10 000 K e Default ATW1 Note e Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low e When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the red color will be thinner Click the Reset button to reset the color to the default e Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be thinner Click the Reset button to reset the color to the default e Default 128 DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance Select an effect level High or Low for the digital noise reduction High High DNR afterimage remains Low Low DNR reduces afterimage Default High Chroma gain level Adjusts the chroma level color density When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors wi
189. is selected for Refresh interval of H 264 2 Refresh interval for H 264 recording will be set to 1s after changing Recording format to H 264 When the setting value of Recording format is changed to H 264 the setting value of Save logs on the Log tab page 73 of the Basic page will automatically be changed e When H 264 is selected for Recording format alarm images are saved in accordance with the settings of Pre alarm and Post alarm recording duration on the Alarm tab of the Alarm page e When H 264 is selected for Recording format the name of the saved file will be given automatically Common Remaining capacity notification When the mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 60 Default 50 Note e Notification will be provided each time the remaining capacity of the SD memory card reached the values above For example notification will be provided each time the remaining capacity reaches 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value Save trigger Select a trigger to save images on the SD memory car
190. itivity from the following High Middle Low Default Middle Note e Reducing the sensitivity can help reduce false detections such as when a tree is swaying but it will also reduce the tracking capabilities On the other hand increasing the sensitivity increases the tracking capabilities but also increases false detections Match the settings according to where the camera is used Auto track duration time Select the time that tracking will be forced to stop from after it started from the following Off Unlimited 10s 20s 30s 40s 50s 1 min 2min 3min 5min 1 Omin Default Off Unlimited Note e The camera will stop in the position it is at when the auto track duration time expires To return to auto mode set the self return and after tracking is finished the self return time is counted and the camera returns to auto mode Lost object search Select the operations to be performed when the tracking loses the target from the following Off Tracking stops at the position that it lost the target On w o zoom out If the target is lost tracking starts looking for new movement and if it finds movement it continues auto tracking On w zoom out If the target is lost the camera zooms out and tracking starts looking for new movement if it finds movement it continues auto tracking Default On w zoom out Operating Instructions 123 11 Configure the settings relating to images and audio Image Audio Alarm area Area sel
191. k W of Zone No and select a zone number 1 8 1 2 CST162 gt from the pull down menu An asterisk next to the zone number indicates that the privacy zone has already been set for the number A blinking mask will be displayed at the center of the image displayed on the Image Position tab Operate the camera with the panning tilting zooming operations to cover the area to be covered by the blinking mask Click the Set button after determining the position of the camera To delete the registered zone click the Delete button after designating the desired zone number to be deleted Click the Cancel button to cancel the application or to delete the setting Note e Set the privacy zone larger than the size of an object to be hidden To raise the precision of the privacy zone placement especially when the zoom is on the Wide side it is recommended to set the privacy zone with the zoom range between 1x and 3x e Panning tilting and zooming operations can also be carried out on the Image Position tab e When selecting Zone No after selecting Gray for Display type a mask will be displayed at the center of the image display area and will start blinking while changing its color as follows Dark gray Clear Light gray e When the other mask that had already been set is on the same zone the mask that had previously been set will blink as follows Dark gray Light gray e When selecting Zone No
192. l Add or Remove Programs Add Remove Windows Components select Networking Services Details gt check Internet Gateway Device Discovery and Control Client and UPnP User Interface OK gt Next Complete For Windows Vista Start gt Control Panel Network and Internet gt Network and Sharing Center expand the section of Network discovery of Sharing and Discovery select Turn on network discovery click Apply Complete For Windows 7 Start gt Control Panel Network and Internet Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function Refer to page 174 for how to configure the HTTPS settings 170 Operating Instructions 17 Configuring the network settings Network CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display CRT key generate dialog box Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute button to display the Self signed Certificate Generate dialog box
193. l become narrower and the resolution becomes lower When On is selected check the view angle and resolution at camera installation The image stabilizer function may not work for the following photographic subjects Dark subject Less contrast subject e g white wall Short cycled image shaking such as mechanical vibration Large amplitude image shaking Image stabilization may not be effective in the following case When a parameter other than Off 1 30s is selected for Auto slow shutter e If On is selected for the image stabilizer depending on the subject being viewed images may shake slightly due to false detections even when the subject is still Chroma gain level Adjusts the chroma level color density When the cursor is moved in the direction the colors will become thicker When the cursor is moved in the direction the colors will be thinner Click the Reset button to reset the color to the default e Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default e Default 15 C8C386 gt 20 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter
194. l will be sent to the registered addresses when the SD memory card becomes full page 147 page 148 Format To format the SD memory card click the Execute button IMPORTANT e Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memory card tab of the Basic page page 58 and Off for FTP periodic image transmission on the FTP img trans tab of the Network page page 197 Use the SD memory card after formatting it using the SD memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission function Save obtain alarm images Save obtain images saved manually Save obtain images in accordance with the schedule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card Operating Instructions 63 10 Configure the basic settings of the camera Basic When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card during the process of formatting All data saved
195. larm Command alarm Originating port number Alarm Terminal 1 Determine how to use terminal 1 134 Off Not used Alarm input Receives alarms Close CST162 An alarm is detected when the terminal status is changed to On Open CsT162 An alarm is detected when the terminal status is changed to Off Black amp white input Receives the black amp white switchover input When the input is set to On the black amp white mode is activated Default Off Terminal 2 Determine how to use terminal 2 Off Not used Alarm input Receives alarms Close CsT162 An alarm is detected when the terminal status is changed to On Operating Instructions 13 Configure the alarm settings Alarm Open CST162 An alarm is detected when the terminal status is changed to Off Alarm output Alarm output will be carried out according to the settings for Alarm output terminal setup page 141 Default Off Terminal 3 Determine how to use terminal 3 e Off Not used e Alarm input Receives alarms Close Cst162 An alarm is detected when the terminal status is changed to On Open CsT162 An alarm is detected when the terminal status is changed to Off e AUX output AUX output will be supplied The AUX buttons will be displayed on the Live page Default Off Note e AUX is a camera terminal that allows users to operate Open
196. lecting On or Off for Overwrite JPEG recording This setting is available only when JPEG is selected for Recording format of the SD memory card File name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number e Available number of characters 1 8 characters e Unavailable characters amp lt gt Note When H 264 is selected for Recording format the name of the saved file will be given automatically e When FTP error is selected for Save trigger the file name entered for File name on the FTP img trans tab of the Network page will be used for the file name of the image saved on the SD memory card Image saving interval Number of images to be saved Image saving interval When Alarm input or Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps Image saving interval Number of images to be saved Number of images to be saved Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics N
197. lick this button to display the previous page of the log list Note e When the mouse button is held down while placing the mouse pointer on the Prev page button the displayed log number will be decreased When the mouse button is released the decrement of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Next page button Click this button to display the next page of the log list Note e When the mouse button is held down while placing the mouse pointer on the Next page button the displayed log number will be increased When the mouse button is released the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log listed at the bottom Time amp date Time and date when each log has been filed will be displayed Note When Off is selected for Time display format page 53 time and date of alarm occurrence will be displayed in 24 hour format The recording timing of logs is as follows Alarm log Alarm occurrence time and date will be filed as a log Manual Schedule log Time and date when recording of images onto the SD memory card started manually or during the period of the schedule will be filed as a log When images are recorded sequentially logs
198. licking the title of each displayed item 3 Complete each network setup item and click the Save button Network Settings Network Settings Network Settings Auto AutolP Network Settings StaticIP Port No Auto AutolP Port No IPv4 Address IPv4 Address Subnet Mask Subnet Mask Default Gateway Default Gateway DNS DNS Auto Manual Primary DNS Primary DNS Secondary DNS Secondary DNS Wait for camera restarting Wait for camera restarting Save Back Save Back Note e By unchecking the Wait for camera restarting checkbox multiple cameras can be continuously configured IMPORTANT e It may take for around 2 minutes to complete to upload the settings to the camera after clicking the Save button The settings may be invalidated when the LAN cable is disconnected before completing the upload In this case perform the settings again When using a firewall including software allow access to all UDP ports 226 Operating Instructions 22 About the displayed system log 22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error Entered user name or password may be incorrect Check if the mail settings are configured correctly Failed to find the POP3 server The IP address of the server may be incorrect Check if the IP address of the server is configured
199. ll be thinner Click the Reset button to reset the color to the default e Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default Default 128 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Close button Click this button to quit the Image adjust setup menu 11 6 3 Set mask areas When Off is selected for Super Dynamic SD or Wide dynamic range WDR CsT162 and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 1 Display the Image adjust setup menu gt page 98 Any changes are updated immediately Image adjust Any changes are updated immediately Image adjust Wide dynamic range Back light compensation oor R Oon on BLC a z Face WDR O On Off Adaptive black stretch On Off ack light compensation E ake i
200. lowing abbreviations are used in these operating instructions Microsoft Windows 7 is described as Windows 7 Microsoft Windows Vista is described as Windows Vista Microsoft Windows XP SP3 is described as Windows XP Windows Internet Explorer 9 0 Windows Internet Explorer 8 0 Windows Internet Explorer 7 0 and Microsoft Internet Explorer 6 0 are described as Internet Explorer SDHC SD memory card is described as SD card or SD memory card Universal Plug and Play is described as UPnP or UPnP Operating Instructions 3 Preface Viewer software It is necessary to install the viewer software Network Camera View 4S to display images on a PC This software can be installed directly from the camera or by selecting the Install button next to Viewer Software on the menu of the CD ROM provided and then following the on screen instructions o mera View 45 InstallShield License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT Please carefully read this End User License Agreement EULA before downloading this software program the Software provided by Panasonic System Networks Co Ltd a Japanese corporation Before downloading installing and using the Software on your PC you need to accept the terms and conditions of this EULA by clicking on ACCEPT button provided atthe bottom of this EULA If you do not agree
201. lowing table Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below Symptom Cause solution Reference pages Cannot access from the web Is the LAN cable category 5 or better STP firmly Installation Guide browser connected to the network connector of the camera E model only e Is the link indicator lit Installation Guide When it is not lit connection to a LAN may not be established or a network may be not working correctly Check if the cables have any contact failure or if the wiring is correct or not e Is the power of the camera on Installation Guide Check if the power of the camera is turned on e Are the set IP addresses valid 166 e Are you accessing the wrong IP address z Check the connection as follows With the Windows command prompt gt ping IP address of the camera If there is reply from the camera the connection is normal If not proceed either of the following Reboot the camera and change the IP address by using the Panasonic IP Setting Software within 20 minutes after the restart Reboot the camera while holding down the Installation Guide INITIAL SET button or switch on the camera The camera will be initialized and the IP address will return to the default setting 192 168 0 10 After the camera is initialized access the camera and set the IP address
202. m 80 enter http IP address colon port number mobile in the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number mobile e When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as follows httos IP address colon port number mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be required each time the screen is switched Operating Instructions 2 Monitor images on a cellular phone mobile terminal e Itis impossible to transmit receive audio using a cellular phone Depending on the cellular phone in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG gt page 80 may sometimes solve this problem e Depending on the cellular phone in use or its contract plan it may be impossible to access 1 P address is the global WAN IP address of the router that can be accessed via the Internet 2 Only displayed for users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth gt page 156 2 2 Monitor images on a mob
203. mages are temporarily stored on the computer and are displayed smoother Off Images are displayed in real time and are not stored on the computer Default Off It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 93 11 Configure the settings relating to images and audio Image Audio 11 5 Configure the settings relating to the camera operations Cam Function Click the Cam Function tab on the Image Audio page page 47 page 49 Configure the settings relating to camera operations JPEGIH 264 Cam Function Image Position Home position Self return 9 E3 lt Self return time Image hold oO Q 3 Q 3 Upside d a 4 2 O Extra optical zoom On Max X72 O Off Max X36 Digital zoom OoOn Max x864 Off Cam sition display _Pan Tilt degree Zoom ratio display Home position A preset position page 113 can be set as the home position When a preset position is set as the home position H will be displayed next to the preset position number Default Off Note e To move the camera to the home position when the power of the camera is turned on select Home position for Self return Self return When the time set for Self retu
204. mails correctly SMTP server address port OP server address Authentication Sender s mail address SMTP server address Enter the IP address or the host name of the SMTP server used to send e mails e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which e mails are sent Available port number 1 65535 e Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 POP server address When POP before SMTP is selected for Type enter the IP address or the host name of the POP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Operating Instructions 161 16 Configure the settings of the servers Server IMPORTANT e When entering the host name for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 166 Authentication e Type Select the authentication method to send e mails from the following None It is not necessary to clear any authentication to send e mails POP before SMTP It is necessary
205. n Patrol Auto track Direction setting Privacy zone 4 Click the End button after completing masking areas The borders on the image displayed on the Image Position tab will disappear 112 Operating Instructions 11 Configure the settings relating to images and audio Image Audio IMPORTANT e When 16 9 is selected for the aspect ratio of JPEG H 264 the image will be displayed clipped from the image of 4 3 Therefore even when 16 9 is set the brightness of the masked area will affect the image It is recommended that the aspect ratio should be once set to 4 3 before masking m A Image in the aspect ratio of 4 3 B B Areas where the image is not displayed when 16 9 is selected for the aspect ratio C Image in the aspect ratio of 16 9 Being cut out from the aspect ratio of 4 3 Note e When the Reset button is clicked masking for all the masked areas will be canceled 11 6 4 Configure the settings relating to the preset positions Preset position setup menu Click the Setup gt gt button of Preset position on the Image Position tab of the Image Audio page gt page 98 It is possible to register edit and delete the preset positions on this page When the focus brightness zoom factor are adjusted the adjustment will be applied immediately to the currently displayed image on the Image Position tab Operating Instructions 113 11 Con
206. n Images from 4 cameras up to 16 cameras can be displayed simultaneously To display images on a multi screen it is necessary to register cameras in advance 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered gt page 132 IMPORTANT When displaying images on a 16 screen panning tilting and zooming operations become unavailable for images from cameras with Pan Tilt Zoom functions When displaying images on a 4 screen panning tilting and zooming operations become available only for images from cameras with Pan Tilt Zoom functions Refer to the Readme file on the provided CD ROM for further information about the compatible cameras and their versions Or refer to our website http panasonic net pss security support info html for further information about the supported software Only JPEG images with frame by frame playback can be displayed on a multi screen Audio will not be heard When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable When displaying the image on a multi screen and 16 9 is selected for Aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to
207. nd Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the port number of the router used for H 264 image transmission via the Internet by setting Unicast port MANUAL page 166 Refer to the operating instructions of the router in use Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 9 for further information about the maximum concurrent access number e Default Unicast port AUTO Unicast port1 Image Enter the unicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available e Default H 264 1 32004 H 264 2 32014 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Unicast port2 Audio Enter the unicast port number used to transmit audio from the camera e Available port number 1024 50000 Only even numbers are available e Default H 264 1 33004 H 264 2 33014 Multicast address Enter the multicast IP address Images and audio will be transmitted to the designated IP address Available IPv4 address 224 0 0 0 239 255 255 255 e Available IPv6 address Multicast address starting with FF e Default H 264 1 239 192 0
208. nd generation time amp date of the current key Note The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ t When the camera is connected to the Internet enter the address name or host name to access via the Internet for Common Name In this case the security alert window will be displayed each time the camera is locally accessed even if the security certificate is installed When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate installed The self signed certificate has already been generated and the server certificate has been installed e Inthis case the server certificate is validated Common name of the self signed The self signed certificate has already been certificate generated and validated When the Confirm button is clicked the registered information of the self signed certificate security certi
209. nd line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed Current CRT key modified Not generated CRT key generate 1024bit 2048bit Generating a CRT key takes about 2 minutes 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation Note time amp date of the generated key will be displayed on Current CRT key To change or update the generated CRT key perform step 1 to 3 The CRT key self signed certificate and server certification are valid in a set When the CRT key is changed it is necessary to re generate the self signed certificate or re apply for the server certificate When the CRT key is updated the log of the previous CRT key is saved When the History button of Current CRT key on the CRT key generate dialog box is clicked the Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time amp date of the previous Operating Instructions 175 17 Configuring the network settings Network key When the Apply button is clicked on the Pr
210. network traffic images may not be transmitted at the exact designated interval or period Operating Instructions 13 Configure the alarm settings Alarm e When Alarm input or Manual is selected for Save trigger on the SD memory card tab images will not be transmitted to the FTP server even when an alarm is detected Set Save trigger to FTP error page 58 Alarm image Alarm image FTP transmission Directory name File name Transmission interval Number of images Recording duration Post alarm 100 pics 100s Image capture size Image compression rate upon alarm detection Image quality upon alarm detection Alarm image FTP gt gt When FTP gt gt is clicked the FTP tab of the Server page will be displayed page 162 Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters amp File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute
211. nhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTTPS function e After the camera is accessed by the administrator make sure to close the browser for added security e Change the administrator password periodically for added security Note When user authentication authentication error has failed to pass 8 times within 30 seconds using the same IP address PC access to the camera will be denied for a while 46 Operating Instructions 9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu IMPORTANT e The setup menu is only operable by users whose access level is 1 Administrator Refer to page 156 for how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 9 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed Connect to 192 168 0 10 Panasonic network device User name 1 Password C Remember my password 3 Click the OK button after entering the user name and the password The default user nam
212. not connected Lights orange During standby or connection Cable is connected Lights green During the upgrade process Blinks orange During the initialization Blinks orange Lights off Port forwarding error caused by the UPnP function Blinks orange in 2 seconds intervals on for 1 second off for 1 second Trouble happening on the camera Blinks red Failure in writing data on the SDHC SD memory card Lights red WIRELESS button Red Orange Green Gwi74W The WIRELESS button will light or blink as follows depending on the wireless status Operation status Indicator status WPS is not configured Lights off WPS is starting up Blinks orange WPS settings succeeded WPS defined Lights green WPS settings failed Blinks red for about 10 seconds gt Lights off CsT162 gt The Indicator settings do not affect the FUNCTION button indicator status on or off Refer to the installation guide for further information about the FUNCTION button Operating Instructions 10 Configure the basic settings of the camera Basic Alarm status update mode Select an interval of the camera status notification from the following When the status of the camera changes the alarm occurrence indication button the AUX button or the SD saving status indicator will be displayed to notify of the camera status Polling 30s Updates the status each 30 seconds and provide notification of the
213. nsmission in MPEG 4 1 or MPEG 4 2 the transmission interval of JPEG images may be longer Internet mode over HTTP Select On when transmitting MPEG 4 images via the Internet It is possible to transmit MPEG 4 images without changing the broadband router settings configured for JPEG image transmission On MPEG 4 images and audio will be transmitted using the HTTP port Refer to page 169 for further information about the HTTP port number settings Off MPEG 4 images and audio will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be available for Transmission type e When On is selected it may take seconds to start displaying MPEG 4 images e When On is selected MPEG 4 images may not be displayed depending on the number of the concurrent access users and audio data availability etc e When On is selected only IPv4 access is available Image capture size Select QVGA or VGA for the image capture size of MPEG 4 images Default MPEG 4 1 VGA MPEG 4 2 VGA Transmission priority Select a transmission priority for MPEG 4 images from the following e Constant bit rate MPEG 4 images will be transmitted with the bit rate selected for Max bit rate per client 90 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Frame rate
214. number on the pull down menu When On is selected for Preset ID the preset ID will be displayed on images Auto focus Select Auto or Off to determine whether to enable or disable the auto focus function after the camera has moved to a preset position This function can be applied to each preset position e Auto The auto focus function will be activated after moving to a preset position e Off Does not activate the auto focus function after moving to a preset position e Default Off Operating Instructions 115 11 Configure the settings relating to images and audio Image Audio Note e When the preset position is set to shoot the following objects it is recommended to select Off and adjust the focus before registering the preset positions An object whose contrast is low An object whose depth never changes An object with high luminance such as a spotlight Dwell time Select a dwell time duration the camera stops for at each preset position for the preset sequence operation 5s 10s 20s 30s Default 10s Super Dynamic Select On or Off to determine whether to turn on or off the Super Dynamic function This function can be applied to each preset position On The Super Dynamic function will work Off The Super Dynamic function will not work Default Off Wide dynamic range Select On or Off to determine whether or not to activate the wide dynamic rang
215. nutes to complete upgrade the application and around for 10 minutes for the driver Please wait and do not operate the browser during this process Model no MAC address Serial no Firmware version IPL version HTML version IP address IPv6 Viewer software installation counter Information of each item will be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT e A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware Operating Instructions 217 20 Maintenance of the camera Maintenance 20 3 218 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note e Note that the settings cannot be restored after an initialization is operated 4 Click the Execute button The confirmation window will be displayed When Do not reset the settings to the default after the upgrade is selected the confirmation window will not be displayed IMPORTANT After completing the upgrade delete temporary internet files gt page 231 Upgrade the firmware using a PC in the same subnet as the unit Follow the instructions from the dealer when upgrading the firmware Application software upgrade Use the designated file extension img for the firmwa
216. o images and audio Image Audio 130 Audio bit rate Select 16kbps or 32kbps for the audio bit rate used to transmit receive audio data e Default 32kbps Note When selecting a smaller value for Bandwidth control bit rate page 166 while putting a priority on the JPEG H 264 MPEG 4 image transmission select 16kbps for Audio bit rate e Audio bit rate is unavailable when G 711 is selected for Audio encoding format Mic input volume Camera to PC Select a volume level on the PC to hear audio transmitted from the camera e Mic High The volume level will become high This setting will be applied when audio is input to the camera using a microphone e Mic Middle The volume level will become middle This setting will be applied when audio is input to the camera using a microphone e Mic Low The volume level will become low This setting will be applied when audio is input to the camera using a microphone e Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input e Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input e Line Low The volume level will become low This setting will be applied when audio is input to the camera using the Line input e Default Mic Middle Mic input interval Camera to PC Select an interval
217. ocation where the camera is in use ELC Maximum exposure time The lighting control will be automatically performed by adjusting shutter speed in the range of ELC ELC 1 30s ELC 3 100s ELC 3 120s ELC 2 100s ELC 2 120s ELC 1 100s ELC 1 120s ELC 1 250s ELC 1 500s ELC 1 1000s ELC 1 2000s ELC 1 4000s ELC 1 10000s Default ELC 1 30s Note e The shorter the maximum exposure time is the more accurately it is possible to capture a fast moving object with less blur When a faster shutter speed is selected the sensitivity will become lower e When a faster shutter speed is selected flickering may happen In case flickering happens it may be improved by configuring the following settings In the area of 50 Hz power supply frequency ELC 3 100s ELC 2 100s ELC 1 100s In the area of 60 Hz power supply frequency ELC 3 120s ELC 2 120s ELC 1 120s When flickering still remains set flicker less mode e Under extremely strong lighting flickering may happen even when Indoor scene is selected for Light control mode Operating Instructions 11 Configure the settings relating to images and audio Image Audio When the brightness illuminance level on the screen is set to a relatively low level with the Brightness buttons flickering may frequently happen e When the setting for Light control mode is Indoor scene 50 Hz Indoor scene 60 Hz or ELC whose maximum exposu
218. of the manual operations from the following 10s 20s 30s 1min 2min 3min Smin 10min 20min 30min 60min e Default 1min Image hold Select On or Off to determine whether or not to hold the still image on the screen that is displayed at the last moment before the camera started to move to a preset position until the camera has moved to the preset position e On A still image will be held on the screen until the camera has moved to the preset position e Off Images from the camera will be displayed even when the camera is moving to the preset position e Default Off Upside down Select On or Off to determine whether or not to turn the image upside down e On The image is turned upside down e Off The image is not turned upside down Default Off IMPORTANT e Only use the upside down function to check the image before installing the camera Set this function to Off after installing the camera Upside down Select On desktop or Off ceiling to determine how the camera is to be installed e On desktop Select this when the camera is to be installed with the dome side up e Off ceiling Select this when the camera is to be installed with the dome side down Default Off ceiling Extra optical zoom Extra zoom Select the extra optical zoom or extra zoom setting from the following On Max X36 Images can be zoomed in on with the optical zoom 1x 18x and t
219. on of the server certificate is complete CA Certificate Deleted e Deletion of the server certificate is complete Previous CRT key Applied e Previous CRT key is applied CRT key Generated e Generation of the CRT key is complete Log indications relating to login Category Indication Description Login User name or IP address e The login user name will be displayed when On is selected for User auth The IP address of the PC currently accessing to the camera will be displayed when On is selected for Host auth Operating Instructions 229 22 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description error Panasonic alarm protocol notification Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator 230 Operating Instructions 23 Troubleshooting 23 Troubleshooting Before asking for repairs check the symptoms with the fol
220. onds lights green again when the wireless connection has been successfully completed The wireless settings are updated After the WIRELESS button lights green start the IP Setting Software on the PC and access the camera e See page 222 for information on accessing the camera with the IP Setting Software e Confirm the status of the wireless connection on the Status tab of the Wireless page page 210 Note lf about 2 minutes pass after the WIRELESS button starts blinking and the wireless connection is not completed the WIRELESS button will blink red for about 10 seconds and then go off If this happens the wireless settings have failed Check the wireless router s settings and connection procedures and then try performing the settings again Ifthe WPS settings fail to automatically configure check the settings of the wireless router and the camera e If you want to turn off the WIRELESS button s and live indicator s green light change the Indicator settings on the Basic tab of the Basic page page 55 e When the WPS settings have successfully been automatically configured External registration is changed to Not allow from Allow Performing settings automatically with PIN code settings There are 2 methods for performing settings automatically with PIN code settings using the PIN code preset to the wireless router or using a selected PIN code set to the camera Using t
221. ons color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low e When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the red color will be thinner Click the Reset button to reset the color to the default e Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be thinner Click the Reset button to reset the color to the default e Default 128 Operating Instructions 11 Configure the settings relating to images and audio Image Audio DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance Select an effect level High or Low for the digital noise reduction High High DNR increases afterimage e Low Low DNR reduces afterimage e Default High Stabilizer Select On or Off to determine whether or not to activate the image stabilizer Default Off IMPORTANT e If On is selected for the image stabilizer the view angle wil
222. ore based on the type of certificate Place all certificates in the following store Certificate store Learn more about certificate stores Operating Instructions 185 17 Configuring the network settings Network 7 Select Trusted Root Certificate Authorities and click OK Select the certificate store you want to use Lad Lintrocted Certificates 8 Click Next Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate gt Automatically select the certificate store based on the type of certificate Certificate store Trusted Root Certification Authorities Learn more about certificate stores s rs 186 Operating Instructions 17 Configuring the network settings Network 9 Click Finish Certificate Import Wizard O Completing the Certificate Import Wizard The certificate will be imported after you dick Finish es ren 10 Click Yes You are about to install a certificate from a certification authority CA A claiming to represent 192 168 0 253 Windows cannot validate that the certificate is actually from 192 168 0 253 You should confirm its origin by contacting 192 168 0 253 The following number will assist you in this process Thumbprint shal Aiii deke
223. osaic faces within the privacy zone may be detected XML notification The destination settings of the face detection information can be configured When clicking XML notification gt gt the XML notification tab will be displayed gt page 152 Operating Instructions 155 15 Configure the settings relating to the authentication User mng 15 Configure the settings relating to the authentication User mng The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone mobile terminal can be configured on the User mng page The User mng page has 3 tabs the User auth tab the Host auth tab and the System tab 15 1 Configure the settings relating to the user authentication User auth 156 Click the User auth tab on the User mng page page 47 page 49 The settings relating to the authentication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note e When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Host auth System User auth Ol Authentication Digest or Basic x 1 Administrator O2 Camera control 3 Live only User check admin 1 User auth Select On
224. ost name of the NTP server e Available number of characters 1 128 characters e Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank IMPORTANT e When entering the host name for NTP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 166 NTP port Enter a port number of the NTP server e Available port number 1 65535 e Default 123 Operating Instructions 16 Configure the settings of the servers Server The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 161 162 443 995 10669 10670 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server e Default 1h Time zone Select a time zone corresponding to the location where the camera is in use e Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London Operating Instructions 165 17 Configuring the network settings Network 17 Configuring the network settings Network The network settings and the settings relating to DDNS Dynamic DNS and SNMP Simple Network management Protocol can be configured on the Network page The Network page has 4 tabs the Network tab the DDNS tab the SNMP tab and the FTP img trans tab 17 1 Configure t
225. ote e When H 264 is selected for Recording format Pre alarm and Post alarm can be set on H 264 recording of Alarm tab Number of images to be saved can be configured only when Alarm input is selected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on the SD memory card from the following When 4 3 is selected for Aspect ratio CsT165 QVGA VGA 1280x960 CET162 gt QVGA VGA 800x600 When 4 3 VGA is selected for Aspect ratio QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio CST165D 320x180 640x360 1280x720 CST162 gt Operating Instructions 61 10 Configure the basic settings of the camera Basic 320x180 640x360 e Default VGA Note When FTP error is selected for Save trigger images will be saved with the image capture size selected on the FTP img trans tab of the Network page When H 264 is selected for Recording format select the image capture size for H 264 recording Image capture size on the SD memory card tab e When Alarm input is selected for Save trigger images will be saved with the image capture size selected on t
226. our website http panasonic net pss security support info html 1 Click the desired Multi screen on the Live page Images from the registered cameras will be displayed on a selected multi screen screen can be split up to 16 areas The following are instructions when displaying on a 4 split screen Network Camera WV SW396 Live Setup Multi screen E iH 5 6 i me oo mm ss fi fm ss 2010704716 16 57 01 i AY To show 1 camera screen click the Live button You can also click 1 below Multi screen to display the camera s Live page Click the Multi screen button to display images from cameras in a multi screen of 4 to 16 screens Click a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window Operating Instructions 19 2 Monitor images on a cellular phone mobile terminal 2 Monitor images on a cellular phone mobile terminal 2 1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images JPEG only from the camera on the screen of the cellular phone It is also possible to refresh images to display the latest image or perform panning tilting and zooming operations IMPORTANT e When the authentication window is displayed enter the user name and password The default user name and password are as foll
227. ows User name admin Password 12345 To enhance the security change the password for the user admin gt page 156 e Ifthe cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly Note e It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 166 20 Operating Instructions 2 Monitor images on a cellular phone mobile terminal 1 Access to http IP address mobile or http Host name registered in the DDNS server mobile using a cellular phone Images from the camera will be displayed HL DU 8 D OR Tele Wide 5 Refresh 0 Resolution Quality HomePosition OHO 1 PRESET 1 3 PRESET 2 7 PRESET 3 9 PRESET 4 D PRESET 5 PRESET 6 PRESET 7 PRESET 8 AUX Open Close Hoe Functions Outline of functions Pan tilt Controls the camera direction The camera will pan or tilt to each direction by pressing the corresponding dial key Zooming control It is possible to perform zooming operations of the camera by pressing or H Refresh Refreshes the camera images by pressing the dial key 5 Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal 22 Functions Outline of functions Resolution control C
228. p menu that can configure the settings relating to the patrol function The setup menu will be displayed in a newly opened window gt page 118 Auto track Click the Setup gt gt button to display the setup menu that can configure the settings relating to the auto track function The setup menu will be displayed in a newly opened window gt page 120 Direction Click the Setup gt gt button to display the setup menu that can configure the settings relating to the direction setting function The setup menu will be displayed in a newly opened window gt page 126 The Setup gt gt button is only available when Camera position display is set to Direction display Privacy zone Click the Setup gt gt button to display the setup menu that can configure the settings relating to the privacy zone The setup menu will be displayed in a newly opened window page 127 11 6 1 Configure the settings relating to image quality Image adjust setup menu SW396 SW395 SC386 SC385 Click the Setup gt gt button of Image adjust on the Ilmage Position tab of the Image Audio page page 98 Operating Instructions 99 11 Configure the settings relating to images and audio Image Audio The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on th
229. pensation technology that reproduce images even under low illumination where it is usually difficult to capture objects faithfully Note e The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction e Since the color compensation technology is used for Auto3 Super Chrome Compensation SCC some colors may look different from the actual objects depending on the light condition Level Select the threshold illuminance level brightness to switch between the color mode and the black amp white mode The descriptions about the following threshold illuminance levels are given when Off is selected for Super Dynamic SD When Day amp Night IR is set to Auto1 Normal or Auto2 IR Light Operating Instructions 103 11 Configure the settings relating to images and audio Image Audio 104 High Switches from the color mode to the black amp white mode when the ambient brightness illuminance of the camera is approx 6 Ix or less Low Switches from the color mode to the black amp white mode when the ambient brightness illuminance of the camera is approx 2 Ix or less When Day amp Night IR is set to Auto3 Super Chrome Compensation SCC High Carries on the color mode by activating the super chroma compensation function when the ambient brightness illuminance of the camera is approx 6 Ix or less When the color
230. perating Instructions 153 14 Configure the setting relating to the image recognition Advanced func e Default None blank Password Enter a password e Available number of characters 0 32 characters e Unavailable characters amp e Default None blank 14 2 Configuration of the settings relating to the face detection Face detection Click the Face detection tab on the Advanced func page The settings relating to displaying the frame to be used for the face detection and the settings relating to the face detection information attached to the image can be configured IMPORTANT e The face detection function shall not guarantee the detection of faces in an image The face detection accuracy varies with imaging conditions XML notification Face detection Leryn j PT y G Mi Tapi Face detection Face detection XML notification XML notification gt gt Face detection Face detection Determine whether or not to enable the face detection function e On Information about the face detection frame will be attached and the test frame will be displayed on the image of this page 154 Operating Instructions 14 Configure the setting relating to the image recognition Advanced func e Off Information about the face detection frame will not be attached No face detection frame will be displayed on the image of this page e Default Off IMPORTANT 80385 e When privacy is set to m
231. quality memony cake 5 Normal 6 7 8 9 Low 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1 GB 7 200 9 200 11 200 12 000 12 800 512 MB 3 600 4 600 5 600 6 000 6 400 256 MB 1 800 2 300 2 800 3 000 3 200 Operating Instructions 67 68 10 Configure the basic settings of the camera Basic Image capture size 800x600 Capacity of SD Image quality memory cand 0 Super fine 1 Fine 2 3 4 32 GB 102 400 160 000 192 000 243 200 281 600 16 GB 51 200 80 000 96 000 121 600 140 800 8 GB 25 600 40 000 48 000 60 800 70 400 4 GB 12 800 20 000 24 000 30 400 35 200 2 GB 6 400 10 000 12 000 15 200 17 600 1 GB 3 200 5 000 6 000 7 600 8 800 512 MB 1 600 2 500 3 000 3 800 4 400 256 MB 800 1 250 1 500 1 900 2 200 Capacity of SD image quality memory card 5 Normal 6 7 8 9 Low 32 GB 320 000 384 000 422 400 460 800 480 000 16 GB 160 000 192 000 211 200 230 400 240 000 8 GB 80 000 96 000 105 600 115 200 120 000 4 GB 40 000 48 000 52 800 57 600 60 000 2 GB 20 000 24 000 26 400 28 800 30 000 1 GB 10 000 12 000 13 200 14 400 15 000 512 MB 5 000 6 000 6 600 7 200 7 500 256 MB 2 500 3 000 3 300 3 600 3 750 Operating Instructions 10 Configure the basic settings of the camera Basic Im
232. r images displayed on the screen may be changed temporarily This does not affect operation of the camera e When the displayed image is being zoomed in more than 18x CS6384 gt 36x CSc386 gt the clicked point may not always be located at the center of the main area e When the mouse is dragged to move the camera beyond its operable range the camera will move to the requested direction and will stop at the end of the operable range Then the zoom ratio of the displayed image will automatically be adjusted e Depending on the PC in use screen tearing may occur when the shooting scene drastically changes due to the GDI restrictions of the OS A phenomenon in which portions of the screen are displayed out of alignment The clicked point may not always be located at the center of the main area Only operable by users whose access level is 1 Administrator i i i a Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 156 Operable by users who belong to the access level selected for Permission level of audio trans recep on the Audio tab of the Image Audio page Refer to page 129 for further information about the Permission level of audio trans recep Operating Instructions 1 Monitor images on a PC 1 3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi scree
233. r a locked SD memory card insertion occurs page 147 page 148 Operating Instructions 221 21 Using the CD ROM 21 Using the CD ROM 21 1 About the CD launcher 222 By inserting the provided CD ROM into the CD ROM drive of your PC the CD launcher is automatically started and the license agreement is displayed Read the agreement and select I accept the terms in the license agreement and then click OK e Ifthe launcher window is not displayed double click the CDLauncher exe file on the CD ROM amp CD Launcher Panasonic IP Setting Software Viewer Software Please read first About this software Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 223 Settings related to the camera s network can be set from the Panasonic IP Setting Software gt page 225 The manuals can be installed on the PC page 224 You can also view the manuals without installing them to the PC by clicking the Open button The Viewer software can be installed on the PC page 224 Make sure to read the Readme file on the provided CD ROM before using the software Operating Instructions 21 Using the CD ROM 21 2 Installing Panasonic IP Setting Software On the CD launcher window click the Install button next to IP Setting Software to display the Panasonic IP Setting Soft
234. r not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Indicator Determine whether or not to use the following indicators Link indicator Access indicator Live indicator Operating Instructions 55 10 Configure the basic settings of the camera Basic 56 e On All the indicators will light in accordance with the status On Access Only the live indicator will light when images are viewed e Off All the indicators will light off WIRELESS button WPS indicator e On The indicator will light in accordance with the WPS operation status On Access The indicator will light during start up for the WPS and light off during normal use e Off The indicator will light during start up for the WPS and light off during normal use Default On Note e Link indicator orange This indicator will light when communication with the connected device is available Access indicator green This indicator will light when accessing a network e Live indicator Red Orange Green The live indicator will light or blink as follows depending on the camera status Operation status Indicator status When the power is turned on Before the network Blinks orange connection is established When the network Blinks orange Blinks green connection is established Lights green During standby or connection Cable is
235. r will be increased 42 Operating Instructions 7 Playback of images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 When the mouse button is released the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed LAST button The last image will be displayed SD card Start button The selected image will be downloaded onto the PC Before downloading images designate the destination directory in advance page 73 The following window will be displayed when the Start button is clicked Select the image to be downloaded and then click the OK button All Current image Download range Ee a All All images saved at the selected time and date will be downloaded e Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of images will be downloaded Note e When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed gt page 65 Operating Instructions 43 7 Playback of images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 S
236. rack S386 When a VMD alarm is detected the camera will start the auto tracking Patrol 1 S386 When a VMD alarm is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen Default Off Command alarm Select an action to be taken when a command alarm is detected from the following Off Does not take any action even when a command alarm is detected 1 64 CsT162 When the registered preset position is selected the camera will move to the selected preset position when a command alarm is detected Auto track S385 When a command alarm is detected the camera will start the auto tracking 1 256 CSc386 If a previously registered preset position is selected when a terminal alarm 1 is detected the camera will move to that position Auto track S386 gt When a command alarm is detected the camera will start the auto tracking Patrol 1 S386 gt When a command alarm is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen Operating Instructions 137 13 Configure the alarm settings Alarm Preset per sender CS 386 gt By registering the sender s address for the command alarm and the preset position for that address the camera will move to the preset position when an alarm is detected from the command alarm Click Preset per sender gt gt to open a separate window for setting preset positions for alarms gt page
237. rack alarm with the Panasonic alarm protocol by selecting On Off e Default Off Additional alarm area data VMD Determine whether or not to send notifications for alarm area numbers of VMD alarm with the Panasonic alarm protocol by selecting On Off e Default Off Destination port Select a destination port for the Panasonic alarm protocol from the following Available range 1 65535 e Default 1818 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Retry times Select a retry time for the Panasonic alarm protocol Available range 0 30 e Default 2 Destination of notification 150 Address 1 Address 8 Enter the destination IP address or host name of the Panasonic alarm protocol from the following Up to 8 destination addresses can be registered e Alarm checkbox When the checkbox is selected the Panasonic alarm notification will be provided upon an alarm occurrence Destination address Enter the destination address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination address click the Delete button respective to the desired destination address csrie2 gt e Diag checkbox When the checkbox is selected notification using Panasonic alarm protocol will be provided
238. rame rate is limited by Max bit rate For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected Max bit rate per client Select a H 264 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps 8192kbps Unlimited Default H 264 1 4096kbps H 264 2 1536kbps Operating Instructions 85 11 Configure the settings relating to images and audio Image Audio 86 8192kbps is available only when the image capture size is 1280x960 or 1280x720 128kbps is available only when the image capture size is QVGA VGA 800x600 or 320x180 640x360 64kbps is available only when the image capture size is QVGA VGA or 320x180 640x360 Unlimited is available only when Frame rate is selected for Transmission priority Note e When 8192kbps or Unlimited is selected the number of users who can access H 264 images will be limited to 1 Only a single user can access H 264 images e The H 264 bit rate is limited by Bandwidth control bit rate on the Network tab of Network page page 166 For this reason the bit rate m
239. re licensing Check the status Status Click the Status tab of the Maintenance page page 47 page 49 Operating Instructions 20 Maintenance of the camera Maintenance The status of this camera can be checked on this page System log Upgrade Default reset Viewnetcam com Server Status Personal Camera URL UPnP Port number HTTP Status Port number HTTPS Status Router global address Self check Hardware Hardware2 Hardware information Status Viewnetcam com e Server The URL of the Viewnetcam com service server will be displayed e Status The registration status for the Viewnetcam com will be displayed e Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP e Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed e Status The port forwarding status will be displayed e Router global address The global address of router will be displayed Self check The self check result of the hardware will be displayed Hardware information Information such as how many times the camera has been panning tilting Note e Refer to the Readme file on the provided CD ROM for further information about the contents of the displayed statuses relating to the Viewnetcam com service the UPnP function or the self check Or refer to our website http panasonic ne
240. re the Click the Install button on the displayed following ActiveX control Security Warning window nwcv4Ssetup exe from Panasonic System Networks Co Ltd Click here to install Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Operating Instructions 241 23 Troubleshooting Symptom Cause solution Reference pages The following message is displayed on the information bar This webpage wants to install the following add on nwcv4Ssetup exe from Panasonic System Networks Co Ltd Internet Explorer 9 Select Install The Security Warning window will be displayed Click the Install button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in the frames When 120 DPI is selected for DPI setting
241. re time is 1 2000s or longer brightness may not be remarkably changed even when Brightness buttons are clicked e In such cases either of the following can reduce flickering Moderate the illumination intensities of objects by changing the camera direction Set the brightness illuminance level on the screen to a brighter level with the Brightness buttons e When On is selected for Wide dynamic range WDR only Indoor scene 50 Hz Indoor scene 60 Hz and ELC 1 30s are available AGC Select a method of gain adjustment from the following e On High On Mid On Low When the luminance of the subject becomes darker gain will be automatically incremented and screen will become brighter High Mid and Low are indications of gain level e Off Images will be captured with the fixed gain level e Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of the sensor The following are available for the recording duration Off 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s e Default Off 1 30s IMPORTANT e When On is selected for Auto slow shutter frame rate may become lower Noise or white dots blemishes may sometimes appear Note e When Max 16 30s is selected for example sensitivity will automatically be increased up to x16 When Off i
242. re upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Driver software upgrade Use the designated file extension bin for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx bin xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate SSID communication mode encryption method WEP key 1 external registration WPS compliant PIN method PIN code Wireless QoS time amp date The preset position settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings The viewer software used on each PC should be licensed individually Refer to your dealer for the softwa
243. recording window will open Record on the SD memory card 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 12 while images are being recorded on the SD memory card The save interval frame rate can be configured on the SD memory card tab of the Basic page gt page 58 Click the Stop button to stop saving images on the SD memory card Click the Close button to close the window oP Operating Instructions 31 3 Record images on the SD memory card manually SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 Note e Image data saved on Drive B can be obtained by executing Access img on the SD memory card tab and logging in from the user authentication window page 65 The destination directory to which data are to be saved is a fixed directory on Drive B Refer to the Directory structure of drive B gt page 243 e When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again e Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further information refer to our website http panasonic net pss security support info html 32 Operating Instructions 4 Action at an alarm occurrence 4 Action at an alarm occurrence
244. rected periodically 215 220 Is any part of the camera worn out When the camera does not move to the exact position frequently the driving parts may be worn out Contact the dealer for assistance The camera does not automatically move to the previous position when turning on the power of the camera If the camera always moves to a specific position after turning on the power of the camera register that position as the home position when convenient The camera will automatically move to the registered position using the self return function when turning on the power of the camera oO 236 Operating Instructions 23 Troubleshooting Symptom Cause solution Reference pages The auto mode Off home position auto pan preset sequence auto track patrol of the camera changes Cs0385 gt i Check the settings for the self return function 94 Images cannot be saved on the SD memory card Failed to write read data on the SD memory card Live indicator lights red Joo N doe Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 63 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining
245. ress Enter the multicast IP address Images and audio will be transmitted to the designated IP address Available IPv4 address 224 0 0 0 239 255 255 255 Available IPv6 address Multicast address starting with FF Default MPEG 4 1 239 192 0 20 MPEG 4 2 239 192 0 21 Note e Enter a multicast IP address after checking available multicast address Multicast port Enter the multicast port number used to transmit images from the camera e Available port number 1024 50000 Only even numbers are available e Default 37004 Note e When audio is transmitted from the camera the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit Enter the multicast TTL HOPLimit value Operating Instructions 11 Configure the settings relating to images and audio Image Audio Available value 1 254 Default 16 IMPORTANT When transmitting an MPEG 4 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator e When two or more network interface cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software On I
246. ress used in a local network When accessing the camera use the global address or the URL registered in the DDNS service and the port number of the camera as the IP address to be used in the Internet 167 168 191 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address field access the camera and register the user information for the Viewnetcam com service on the DDNS tab on the Network page of the setup menu In addition check the Status of Viewnetcam com on the Status tab and the system log on the System log tab of the Maintenance page of the setup menu 194 218 Authentication window is displayed repeatedly Is the user name and password changed While accessing the camera when changing the user name and password of another user logging into the camera on another web browser the authentication window will be displayed each time the screen is changed or refreshed Have you changed the Authentication setting When the Authentication setting has been changed close the web browser and then access the camera again It takes time to display the s
247. rformed when around 20 minutes have passed after turning on the power of the camera When the effective period is set to 20min in the IP setup 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC The License Agreement will be displayed Read the Agreement and choose I accept the terms in the license agreement and click OK 2 Click the Network Settings button after selecting the MAC address IP address of the camera to be configured Eil Panasonic IP Setting Software Camera list About this software No MAC Address IPv4 Address Port No Camera Name Model IPv4 overlap 1 192 168 0 10 80 Search Network Settings Access Camera IPy4 IPv6 P4 Note e When using a DHCP server the IP address assigned to the camera can be displayed by clicking the Search button of the IP Setting Software e When a duplicate IP address is used the corresponding camera number will be displayed shaded Operating Instructions 225 21 Using the CD ROM e When the Access Camera button is clicked live images of the selected camera will be displayed e Itis possible to change the Camera list display between IPv4 addresses and IPv6 addresses in accordance with the protocol in use e The information displayed can be sorted by c
248. righter by digital image processing e On Activates the darkness compensation function e Off Deactivates the darkness compensation function e Default Off IMPORTANT e When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around borders between the darker parts and the brighter parts may become darker brighter than the other darker brighter parts Note When On is selected for Wide dynamic range the Adaptive black stretch setting is unavailable Back light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Wide dynamic range this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images e On Mask areas will be set automatically e Off Mask areas will not be set automatically It is necessary to set them manually Operating Instructions 107 11 Configure the settings relating to images and audio Image Audio 108 Default Off Mask area When Off is selected for Wide dynamic range and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 111 for information on how to set the mask area Light control mode Select the light control mode from the following Out
249. rightness buttons Control pad buttons and Go button Refer to page 12 for descriptions of how to operate these buttons pad Close button Click this button to close the Patrol setup menu 11 6 7 Configure the settings relating to auto track Auto track setup menu SW396 SC386 Click the Setup gt gt button of Auto track on the Image Position tab of the Image Audio page page 98 120 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Here the information related to the auto track setting is set Auto track setting Camera height 2 5m 8 5ft he Auto track arm wait time n tting zoom with auto track on Ooff Small 1 4 of the image Middle Off Unlimited On w zoom out Alarm area x a No notification Panasonic alarm protocol notification gt gt b a a 2 a When notifying alarm area numbers by the Panasonic alarm protocol set Additional alarm area data VMD Auto track to On Focus Brightness IK acta LA i Preset es Operating Instructions 121 11 Configure the settings relating to images and audio Image Audio Auto track setting Camera height Select the height that the camera is installed to from the following 2 5m 8 5ft 2 75m 9 Oft 3 0m 10 0ft 3 25m 11 Oft 3 5m 11 5ft 3 75m 12 5ft 4 0m 13 5ft 4
250. rizontal striped subject such as a window blind Inclined subject Dark subject Auto mode Select an operation from the pull down menu and click the Start button The selected operation will start Click the Stop button to stop the operation The selected operation will stop when the camera panning tilting zooming focusing is operated or when an action that is to be taken according to the settings for Self return page 95 or for Camera action on alarm page 136 starts e Auto track S385 Automatically tracks objects in the shooting area Note e The auto track function works only when the size of the object is larger than 1 300 of the main area and also the contrast ratio between the object and the background is more than 5 e The auto track function of this camera is the simplified function that tracks a moving object in the shooting area It may be impossible to track a moving object in the following cases Operating Instructions 1 Monitor images on a PC When there are multiple moving objects in the shooting area When the contrast ratio between a moving object and the background is almost none When an object moves quickly When a moving object is too small or too big When the shooting area is dark When there is a flicker in the shooting area e When the zoom ratio is set to the Tele side it may be difficult to obtain accuracy with the auto tracking function It is recommen
251. rmation This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by Valid from Learn more about certificates Note e If Install Certificate is not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs gt right click Internet Explorer click Run as Administrator 184 Operating Instructions 17 Configuring the network settings Network 5 Click Next displayed on Certificate Import Wizard Certificate Import Wizard Welcome to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections A certificate store is the system area where certificates are kept To continue dick Next os 6 Select Place all certificates in the following store and click Browse Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for the certificate C Automatically select the certificate st
252. rn time has passed after manual operations of the camera the camera will automatically be in the selected mode e Off Self return is not performed Home position When the set time has passed the camera will move to the home position automatically e Auto track S385 When the set time has passed the camera will move to the home position and will start the auto track function The camera will repeat this action moving to the home position and starting the auto track function afterward e Auto track S386 When the set time has passed the camera will move to the home position and will start the advanced auto track function The camera will repeat this action moving to the home position and starting the auto track function afterward e Auto pan S384 When the set time has passed the camera will start the auto pan function Preset sequence S384 When the set time has passed the camera will start the sequence display e Patrol S384 When the set time has passed the camera will start the patrol Default Off 94 Operating Instructions 11 Configure the settings relating to images and audio Image Audio Note e This function is also useful to automatically set the camera in a specific mode when the power of the camera is turned on e The self return function works even when the setup menu is displayed Self return time Select a waiting time amount of time until the camera starts the selected operation after the end
253. s Wireless QoS function can be used page 210 After completing the camera s wireless settings information such as the wireless connection status and wireless information can be checked page 210 18 1 Manually connecting the camera to a wireless LAN manual settings Basic Click the Basic tab on the Wireless page page 47 page 49 202 Operating Instructions 18 Use the camera on a wireless LAN Wireless SW174W only The wireless settings can be manually configured to the camera in this section and the camera can be connected to the wireless network Status Communication mode 802 11n b g ShortGl enabled z No encryption i xj 1 phar sracter Shit oo External registration Allow ONot allow WPS compliant PIN method Use O Not use PIN code 21963247 Use O Not use 1 Check the wireless router s setting information e Check the SSID and wireless security settings configured to your wireless router and whether MAC address filtering is activated or deactivated If MAC address filtering is activated register the camera s MAC address to the wireless router You can check the camera s MAC address from the sticker attached to the camera or from the MAC address displayed in Mac address of the wireless module gt page 210 2 Set each item of Wireless Basic settings SSID Enter the SSID network identification name The SSID must be entered SSID is also called
254. s 128bit alphanumeric characters 5 alphanumeric characters 64bit 13 alphanumeric characters 128bit Entries are case sensitive Spaces cannot be entered Default None blank and 13 alphanumeric characters 128bit Network key A network key can be entered when the WPA PSK TKIP WPA PSK AES WPA PSK TKIP AES WPA2 PSK TKIP WPA2 PSK AES WPA2 PSK TKIP AES or WPA WPA2 mixedmode PSK method is selected for the encryption method Select the same network key as the network key configured to the connected wireless router Select the key length from the pull down menu 8 to 63 alphanumeric characters e 64 hex characters e Available number of characters 8 63 characters e Available characters Alphanumeric characters Entries are case sensitive Spaces cannot be entered e Default None blank and 8 to 63 alphanumeric characters Note Depending on the connected wireless router WPA PSK TKIP WPA PSK AES WPA PSK TKIP AES WPA2 PSK TKIP WPA2 PSK AES WPA2 PSK TKIP AES or WPA WPA2 mixedmode PSK methods may not be supported In particular if connections cannot be made using mixed mode methods WPA PSK TKIP AES WPA WPA2 mixedmode PSK etc use a single mode method WPA PSK TKIP WPA PSK AES etc The camera only supports open system authentication If shared key authentication is configured for the wireless router change the
255. s of the alarm mail An alarm image still picture can be sent with the alarm mail as an attached file The settings for alarm mail can be configured in the Mail notification section on the Notification tab of the Alarm page page 147 and the Mail tab of the Server page page 161 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 148 34 Operating Instructions 5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server By configuring the following settings transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available IMPORTANT When using this function set the user name and the password to access the FTP server to restrict users who can log into the FTP server csr162 To transmit images to the FTP server select Not use for SD memory card or when JPEG is selected for Recording format select
256. s selected for AGC this setting is unavailable CsT162 When Off is selected for AGC Off 1 30s will be set for Auto slow shutter Day amp Night electrical Select switching between the color mode and the black amp white mode from the following e Off The color mode is selected e Auto Switches from color to black and white images when the ambient brightness illuminance of the camera is approx 1 0 Ix or less CSC384 approx 4 Ix or less CsT165 gt approx 2 Ix or less CST162 It takes time to switch between modes Default Off White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain e ATWA Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K 6 000 K Operating Instructions 109 11 Configure the settings relating to images and audio Image Audio 110 ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K 6 000 K e AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light source is stable Operating color temperature range
257. second Serial number e Available number of characters 1 32 characters e Unavailable characters amp lt gt Post alarm e Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps e Default 1fps e Number of images Select the number of images to be transmitted from the following 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics e Default 100pics e Recording duration Operating Instructions 139 13 Configure the alarm settings Alarm Approximate time to be taken to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the alarm mail When 4 3 is selected for Aspect ratio CSTD QVGA VGA 1280x960 T162 QVGA VGA 800x600 When 4 3 VGA is selected for Aspect ratio QVGA VGA 1280x960 When 4 3 800x600 is selected for Aspect ratio QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio CsT165 320x180 640x360 1280x720 csT162 gt 320x180 640x360 e Default VGA Image compression rate upon alarm detection Select On or Off to determine
258. selected for Audio transmission reception on the setup menu page 129 The button will blink during the audio transmission When this button is clicked the button will turn into the button and audio from the PC will not be heard Audio output volume can be adjusted Low Middle High by moving the volume cursor BP Note e When a user is using the audio transmission function with Interactive Half duplex selected the receiver button and the transmission button will be inoperable for the other users When Interactive Full duplex is selected the transmission button is inoperable for other users e Possible duration of audio transmission is up to 5 minutes per transmission When 5 minutes have passed the audio transmission will automatically stop To turn the audio transmission function on click the Audio output button again e When the camera is restarted the adjusted volume level for both the audio transmission and reception will return to the level that had been set on the Audio tab on the setup menu page 129 e Actual volume level will change in three steps even though the volume cursor can be adjusted minutely SD recording status indicator The status of the SD recording can be checked with this indicator When the SD recording starts the SD recording status indicator will light red It will go off when the SD recording stops This indicator will be displayed when Manual or Schedule is sele
259. selection area buttons to operate those functions are displayed Zoom operation area Buttons to operate the zoom are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area Operating Instructions 2 Monitor images on a cellular phone mobile terminal 2 Click the button of the function that you want to operate Pan Tilt Preset Resolution control AUX control Focus display Zoom display Each function is explained below Operating Instructions 25 2 Monitor images on a cellular phone mobile terminal Pan Tilt Press the button to display the buttons used to operate pan tilt on the screen The pan tilt can be adjusted in each direction with the EI ZW BA ana I buttons eo ism lenn B A Preset Press the yee button to display the buttons used to select the preset position on the screen Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons e Only position numbers 1 4 for the preset positions are displayed e Only registered preset positions are displayed Unregistered preset positions are not displayed 26 Operating Instructions 2 Monitor images on a cellular phone mobile terminal Resolution control Press the button to display the buttons used to select the resolution on the screen The resolut
260. shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use e Fix shutter The selected value will be set as the fixed shutter speed 1 30 Fix 3 100 Fix 3 120 Fix 2 100 Fix 2 120 Fix 1 100 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 2000 Fix 1 4000 Fix 1 10000 Fix Default Outdoor scene Note e When a faster shutter speed is selected up to 1 10000 it is possible to capture a fast moving object with less blur e When a faster shutter speed is selected the sensitivity will become lower Smear also may appear under bright light condition e When On is selected for Super Dynamic SD Fix shutter is not available To configure Fix shutter set Super Dynamic SD to Off Operating Instructions 11 Configure the settings relating to images and audio Image Audio AGC Select a method of gain adjustment from the following On High On Mid On Low When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level e Off Images will be captured with the fixed gain level Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of the sensor The following are a
261. smission function and to configure the settings relating to alarm images and the schedule on the FTP img trans tab of the Network page page 197 Note Depending on the line speed or the traffic images may not be transmitted at the designated interval When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Therefore images may not be transmitted at the interval designated on the FTP periodic image transmission setting Operating Instructions 35 5 Transmit images onto an FTP server 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function SW396 SW395 SC386 SC385 S C384 SW175 SW172 ST165 ST162 Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card It is possible to select a trigger to save images on the SD memory card on the SD memory card tab of the Basic page page 58 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 198 and FTP error for Save trigger page 60 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrenc
262. smitting images and audio from the camera When it is unnecessary to fix the port number for MPEG 4 image transmission such as when using in a particular LAN environment it is recommended to select Unicast port AUTO e Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select Unicast port1 Image and Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the port number of the router used for MPEG 4 image transmission via the Internet by setting Unicast port MANUAL page 166 Refer to the operating instructions of the router in use Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting MPEG 4 images with multicast Refer to page 9 for further information about the maximum concurrent access number e Default Unicast port AUTO Unicast port1 Image Enter the unicast port number used to transmit images from the camera Available port number 1024 50000 Only even numbers are available e Default MPEG 4 1 32004 MPEG 4 2 32014 Unicast port2 Audio Enter the unicast port number used to transmit audio from the camera e Available port number 1024 50000 Only even numbers are available e Default MPEG 4 1 33004 MPEG 4 2 33014 Multicast add
263. ss when Multicast is selected for Transmission type Operating Instructions 87 11 Configure the settings relating to images and audio Image Audio 11 4 Configure the settings relating to MPEG 4 images JPEG MPEG 4 SW396 SW395 SC386 C385 SC384 Click the JPEG MPEG 4 tab on the Image Audio page page 47 page 49 The JPEG MPEG 4 tab will be displayed when MPEG 4 is selected for Video encoding format page 82 88 Operating Instructions Configure the settings relating to MPEG 4 image such as Max bit rate per client Image capture size 11 Configure the settings relating to images and audio Image Audio Image quality etc in this section Refer to page 80 and page 82 for the settings relating to JPEG images and H 264 images respectively Video encoding format MPEG 4 1 MPEG 4 tra Internet mode Image capture size Trans on priority Frame rate Max bit rate per client Image quality Refresh interval Trans Unice Unice Multics Multics Multicast TTL HOPLimit MPEG 4 2 MPEG 4 transmis Internet mode Image capture size Transr priority Frame rate M t rate per client Image quality sh interval Multics Multicast port Multicast TTL HOPLimit on Ooff on or Frame rate x 30fps x Max 2048kbps x Min 2048kbps Unicast port AUTO v 2200 4 1024 50000 E 3004 1024 50000 roo 1024 80000 is 1 254
264. st 2011 e When selecting 4 3 800x600 or 16 9 for Aspect ratio H 264 is automatically set for Video encoding format Image adjustment functions are activated for the angle of view in the aspect ratio of 4 3 even while 16 9 is being selected for Aspect ratio When setting the mask area for the back light compensation BLC function it is recommended to configure the setting after selecting 4 3 for Aspect ratio l Operating Instructions 79 11 Configure the settings relating to images and audio Image Audio 11 2 Configure the settings relating to JPEG images JPEG H 264 or JPEG MPEG 4 Click the JPEG H 264 tab or JPEG MPEG 4 tab on the Image Audio page page 47 page 49 JPEG Live page Initial display Refresh interval JPEG 5fps AA Image capture size 1280x960 Image quality Quality 1 Image quality setting 1280x960 Quality 1 5 Normal VGA Quality1 5 Normal x QVGA Quality 1 5 Normal Set a JPEG Configure the settings such as Refresh interval JPEG Image capture size and Image quality on this section Refer to page 82 and page 88 for further information about the settings relating to H 264 or MPEG 4 images Live page Initial display Configure the settings relating to the JPEG images displayed on the Live
265. structions 57 10 Configure the basic settings of the camera Basic 10 2 Configure the settings relating to the SD memory card SD memory card SW396 SW395 C386 SC385 SC384 SW175 SW172 ST165 ST162 Click the SD memory card tab on the Basic page page 47 page 49 The settings relating to the SD memory card can be configured on this page Basic SD memory card SD memory card ONot use capacity notification g interval Number of images to Image saving interval Number of images to be saved set 7 lt Q bs J O Constant bit rate fFrame rate 30fps 1836kbps 58 Operating Instructions 10 Configure the basic settings of the camera Basic SD memory card SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use IMPORTANT e Select Not use when operating without an SD memory card When the setting is changed between Use and Not use while another user is during operation the operation will be canceled e After inserting the SD memory card it is necessary to select Use to use the SD memory card When playing or downloading images saved on the SD memory card it is necessary to select On for Save logs on the Log tab page 73 in advance e When the image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also not
266. t displayed check that the PC is being connected to the Internet and click the Set button e If access often fails due to the change in the global address of router set a smaller value for Access interval 17 4 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 218 17 4 5 When using Dynamic DNS Update Network FTP img trans DDNS Dynamic DNS Update v Access interval 24h j x Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note e Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Default 24h Operating Instructions 195 17 Configuring the network settings Network 17 4 6 When using Dynamic DNS Update DHCP Network SNMP FTP img trans DDNS Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS
267. t pss security support info html for further information about the supported software Operating Instructions 219 20 Maintenance of the camera Maintenance 20 4 Reset the settings Reboot the camera Default reset 220 Click the Default reset tab of the Maintenance page page 47 page 49 The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page System log Upgrade Status Default reset Reset to the default Except the network settings Load the default HTML files setup menu Reset to the default and load the default HTML files Reboot Position refresh Reset to the default Except the network settings Click the Execute button to reset the settings to the default Note that the network wireless and preset position settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to the default and load the default HTML files Click the Execute button to reset the settings of the camera and the HTML files to the default Note that the network wireless and preset position settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization
268. te a security problem may have occurred In this case check the system status 188 Operating Instructions 17 Configuring the network settings Network 3 Click Install Certificate Certificate General Details Certification Path Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Issued by Valid from Welcome to the Certificate Import Wizard This wizard helps you copy certificates certificate trust lists and certificate revocation lists from your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections A certificate store is the system area where certificates are kept To continue click Next Operating Instructions 189 17 Configuring the network settings Network Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location for Automatically select the certificate store based on the type of certificate 5 Click Finish Certificate Import Wizard Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard You h
269. ter and the camera e Ifyou want to turn off the WIRELESS button s and live indicator s green light change the Indicator settings on the Basic tab of the Basic page page 55 e When the WPS settings have successfully been automatically configured External registration is changed to Not allow from Allow Using a selected PIN code set to the camera 1 Connect the PC to the camera with a wired LAN connection and click the Basic tab on the Wireless page 208 Operating Instructions 18 Use the camera on a wireless LAN Wireless SW174W only 2 Configure Wi Fi Protected Setup WPS Wi Fi Protected Setup WPS External registration Allow ONot allow WPS compliant PIN method Use ONot use PIN code 21963247 Select Allow for External registration Default Allow Select Use for WPS compliant PIN method Default Not use Click the Generate button or Default button to set the PIN code e Available number of characters 8 characters e Available characters Numbers Default None blank Note e The Generate button of PIN code generates a random 8 digit PIN code e The Default button of PIN code sets a preset 8 digit PIN code e When Use is selected for WPS compliant PIN method settings cannot be performed automatically using the WIRELESS button during start up for the PIN method 3 Click the
270. the auto pan function Auto pan setup menu SW396 SW395 SC386 SC385 SC384 Click the Setup gt gt button of Auto pan on the Image Position tab of the Image Audio page page 98 The settings relating to the auto pan function can be configured with the setup menu displayed in a newly displayed window Auto pan setting Position Left end position setup Auto pan setting Right end position setup Position Start position Auto pan End position Dwell time Speed Auto pan Endless panning Dwell time Speed 13 s v Zoom e m gol J a Focus Auto E Near Brightness Norma set p n JE ol e Focus Auto JA Near Brightness Norma rm PE n Foo Ea e a gl CLIL Sce Position Left end position setup Move the camera to the desired point to be set as the left end position point of the auto panning using the control pad buttons and adjust the image using the Zoom buttons and the Focus buttons The zoom and focus settings are set together with the start point Note e Panning tilting and zooming operations can also be carried out on the Image Position tab e Adjusted zoom and focus position for the auto pan function will be applied when Set button of Start position is clicked Right end position setup Move the camera to the desired point to be set as the right end position point of the auto panning using the control pad buttons and then
271. the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list as a file onto the PC Close button Click this button to close the log list window Operating Instructions 7 Playback of images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 7 Playback of images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 When clicking a time and date listed on the log list window the Live page will turn to the Playback page When images associated with the clicked time and date are on the SD memory card the first image of them will be displayed IMPORTANT This function is available only when JPEG is selected for Recording format of the SD memory card When H 264 is selected the Playback page will not be displayed However images can be downloaded Refer to page 44 for descriptions of how to operate Refresh interval of images may become slow during playback or download When many images are saved on the SD memory card it may take time to display images on the Playback page Even when the size of the images saved on the SD memory card is QVGA 8
272. they may not be displayed correctly Click the Settings tab on the Properties window of Screen in the control panel and then click the Advanced button Change the DPI setting as necessary 242 Operating Instructions 24 Directory structure of drive B SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 24 Directory structure of drive B SW396 SW395 SC386 SC385 SC384 SW175 SW172 T165 ST162 Drive B FTP __ 100101 0123 100102 00000000 10010112 01 File name 01 10010112 02 ALARM LOCAL 00000000 10010112 01 File name 01 10010112 02 __ PULL lt Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder lt Destination where log files are to be saved for the system administration M_ALARM 10000001 m 10000501 M_LOCAL 10000001 10000501 Operating Instructions 243 For U S and Canada Panasonic System Communications Company of North America Unit of Panasonic Corporation of North America www panasonic com business For customer support call 1 800 528 6747 Three Panasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Cana
273. ting a VMD area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection All areas button When the All areas button is clicked the whole area will become the VMD area and 1 White will be automatically applied to Area Status Select On or Off to determine whether or not to activate each VMD area e On Activates the respective VMD area e Off Inactivates the respective VMD area e Default Off Operating Instructions 145 13 Configure the alarm settings Alarm 146 Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider The settings can be configured for each area individually The larger the value is set the higher the sensitivity level becomes The current value 1 low 15 high will be displayed below the slider Default 8 Delete button Click the Delete button corresponding to the area to be deleted The outline of the selected area will be deleted Light detection control Select On or Off to determine whether or not to detect video motion affected by brightness change such by a dimming level control Default Off IMPORTANT
274. tion of notification Alarm Diag Destination address Address 1 Address 2 Address 3 O J d Address 4 Mail subject Mail body Mail notification Mail server gt gt When Mail server gt gt is clicked the Mail tab of the Server page will be displayed gt page 161 Mail notification Select On or Off to determine whether or not to provide notification by e mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm CEW CEW CSc386 gt ECE CEAD EWED WTD CSD CS2 Operating Instructions 147 13 Configure the alarm settings Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the mail to be sent when an alarm is detected Default Off Note The settings for Image capture size of the Alarm image section on the Alarm tab page 138 will be applied to the size of the image to be attached Destination of notification Address 1 Address 4 Enter the destination mail address Up to 4 destination addresses can be registere
275. tions window will be displayed 2 When using Internet Explorer 7 0 Internet Explorer 8 0 or Internet Explorer 9 0 Click the Settings button in the Browsing history section on the General tab and then select Every time visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Settings window When using Internet Explorer 6 0 Click the Settings button in the Temporary Internet Files section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window Images are displayed blurry Is there dust or dirt on the dome section Check if there is no dust or dirt on the dome section When defocusing is caused by the camera position being moved carry out the position refresh to correct the focus Installation Guide Operating Instructions 235 23 Troubleshooting Symptom Cause solution Reference pages When using an optional inner cover upper side of images are hidden become black when the tilt angle of the camera is almost level This is not malfunction This is caused by the shape of the inner cover WV Q157 or an inner cover provided to an optional bracket In this case images may also be washed out depending on the photographic subject when On is selected for AGC on the setup menu
276. tntaeacectdetcsadatiedaasdcs 181 17 4 Configure the settings relating to DDNS DDNS sssssssnnnnnnnennnnnnnnnnunnnnnnnnnnnnnnnnnnnnnn 191 17 4 1 Configuration of the DDNS service Example of the Viewnetcam com service 192 17 4 2 When using the Viewnetcam com service cccceceeeeeeeeeneeeeeesesesesesneeeeeeenenenees 193 17 4 3 Procedure to register information for the Viewnetcam com service 10 194 17 4 4 Checking the information registered for the Viewnetcam com service eeeeee 195 17 4 5 When using Dynamic DNS Update 2 cccccsceeccessenseceenecenscececensesseceteeeensezeseanennates 195 17 4 6 When using Dynamic DNS Update DHCP asssssssssssesessrirrrrrrrrresssrssssssreerrerrrrrrrnna 196 17 5 Configure the settings relating to SNMP SNMP ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenees 196 17 6 Configure the settings relating to the FTP periodic image transmission FTP img trans cicin aaen eene eaaa ea aa deccuswicbensdussdeusrderdverrestevectuneerspsee 197 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img aea AE E A A E E 199 17 7 1 How toset the schedules siisiicniconireernirs inian anE teea EEE OE EE i 200 17 7 2 How to delete the set schedule sscsenceeeeteeeeeneeseeenesenenceesecneneeeenaeeeeeenesencees 201 18 Use the camera on a wireless LAN Wireless SW174W only 202 18 1 Manually
277. to WV SW395R Installation Guide When you use the WV SC386 WV SC386E refer to WV SC386 WV SC386E Installation Guide When you use the WV SC385 WV SC385E WV SC385PJ or WV SC384 WV SC384E refer to WV SC385 WV SC384 WV SC385E WV SC384E WV SC385P J Installation Guide When you use the WV SC385R WV SC384R refer to WV SC385R WV SC384R Installation Guide When you use the WV SW175 WV SW175E or WV SW172 WV SW172E refer to WV SW175 WV SW172 WV SW175E WV SW172E Installation Guide When you use the WV SW174W WV SW174WE refer to WV SW174W WV SW174WeE Installation Guide When you use the WV ST165 WV ST165E or WV ST162 WV ST162E refer to WV ST165 WV ST162 WV ST165E WV ST162E Installation Guide e Operating Instructions Explains how to perform the settings and how to operate this camera This Operating Instructions covers the models WV SW396 WV SW395 WV SC386 WV SC385 WV SC384 WV SW396E WV SW395E WV SC386E WV SC385E WV SC384E WV SW395R WV SC385R WV SC384R WV SW395PJ WV SC385PJ WV SW175 WV SW174W WV SW172 WV ST165 WV ST162 WV SW175E WV SW174WE WV SW172E WV ST165E WV ST162E The model number is abbreviated in some descriptions in this manual The screens used in these operating instructions show the case of WV SW396 P model Depending on the model used the screens shown in the explanations may differ to the actual camera screens The model numbers are abbreviated in the following manner in some descriptions in this manual
278. to operate when another user is accessing images on the SD memory card In this case retry later e Depending on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed User authentication Password It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page 2 Click the OK button after entering the user name and the password of the camera administrator The folder in which images are to be saved will be displayed Note e When the FTP server of the camera is logged to access images the SD memory card is assigned to Drive B Images are saved in different directories according to Save trigger Move to the directory corresponding to the desired images and copy them Refer to page 243 for further information about the directory structure Operating Instructions 65 10 Configure the basic settings of the camera Basic Possible number of JPEG images that can be saved on the SD memory card as indications IMPORTANT The numbers on the following table are just indications They are not actual numbers of images that can be saved on the SD memory card Numbers will differ according to photographic subject to be saved Note All values are approximate Image capture si
279. to the terms and conditions of this EULA you may not download install or use this software This EULA is a legal agreement between you and Panasonic System Networks I accept the terms in the license agreement I do not accept the terms in the license agreement IMPORTANT The default setting of Automatic installation of viewer software is On Follow the instructions on page 241 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard e When the install wizard is displayed again even after completing the installation of the Activex restart the PC e The viewer software used on each PC should be licensed individually The number of installations of the viewer software from the camera can be checked on the Upgrade tab of the Maintenance page gt page 217 Refer to your dealer for the software licensing 4 Operating Instructions Table of Contents Table of Contents 1 Monitor images on a P ssaasssnnnssnnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennum nnmnnn nnne 9 1 1 Monitor images from a single camera ce eccccceeeeeeeeeeeeeeeeeeeeeeeeeeneneeeeeeeeeeeesseneeeeeeeeeennenees 9 1 2 Abou tthe Live page sssini eneee aaa aa aeaaaioii 12 1 3 Monitor images from multiple CAMELAS
280. tten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Images Will be saved When the remaining capacity of the SD memory card becomes insufficient the older images will be overwritten by the newer images To display images on the SD memory card it is necessary to copy them onto the PC first gt page 65 Other than Alarm input Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Operating Instructions 75 10 Configure the basic settings of the camera Basic 10 4 2 How the logs and images are saved depending on the settings for Manual Schedule Log tab SD memory card tab Manual Schedule Save logs SD memory card Save trigger Overwrite Logs and associated images On Use Manual Schedule On Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten Images Will be saved When the remaining capacity of the SD memory car
281. ttings relating to MPEG 4 images JPEG MPEG 4 SW396 SW395 SC 386 90385 5C384 aici ces etiscects pececarce sew teseidanceeicucuctecetheauedencinenendctucsemenurantrenmnsbaemuebeuueuede 88 11 5 Configure the settings relating to the camera operations Cam Function 94 11 6 Configure the settings relating to images and the preset positions Image PROS ICI OM vais csestezetcaectennctiesctatucet cacccunccesercuctuedsseeesestedencsteustucsvitessdbabesevestscoedsazesseaeidiucsisveates 98 11 6 1 Configure the settings relating to image quality Image adjust setup menu SW396 SW395 SC3860 SC3 8S eee er nee eee eee nee ere reer one ete 99 11 6 2 Configure the settings relating to image quality Image adjust setup menu SC384 SW175 SW174W SW172 ST165 ST162 scvessaceccciaeesecss accuse vacessaevaiidpand tetvtsenetecetiess 106 11 6 3 Set MASK ACA ccscccceeeseeeecceeeeeeeeeeeeeeeeeceaaeeeaaeaeseaaaacedeeeeeeeeeeseeeeeeeaeseeaaaesacasaenseeeeees 111 11 6 4 Configure the settings relating to the preset positions Preset position setup MENU siaii oten geet sacncae Coeae a a E aaeues an eee ESEN 113 11 6 4 1 Register the preset positions cccccceeeeceeeeeeeeeeeeeeeeeeeeeeesaeeeaaaeaaaeaaseaageneeesseeeeeees 115 11 6 5 Configure the settings relating to the auto pan function Auto pan setup menu SW396 SW395 SC386 SC385 8S0384 sett iti scien gets daadidecati aie beta Seiad lente Oe ceraeedeiseicedauae
282. u Basic JPEG Live page Initial display Alarm Refresh interval JPEG Advanced func Image capture size 1280x960 User mng Image quality Quality 1 v Server Image quality setting er 1280x960 Quality 1 5 Normal Quality2 8 SAANA VGA Quality 1 5 Normal X Quality 2 8 Quality 1 5 Normal Quality 2 8 Maintenance ty y Video encoding format Setup button Display the Setup page Live button Display the Live page Basic button Displays the Basic page The basic settings such as time and date and camera title and the settings relating to the SD memory card can be configured on the Basic page page 53 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size and camera actions of JPEG H 264 or MPEG 4 camera images can be configured on the Image Audio page gt page 79 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page gt page 132 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 134 Operating Instructions 51 9 Display the setup menu from a PC 52 Advanc
283. uctions 71 Image capture size 320x180 10 Configure the basic settings of the camera Basic Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 460 800 524 800 563 200 576 000 614 400 16 GB 230 400 262 400 281 600 288 000 307 200 8 GB 115 200 131 200 140 800 144 000 153 600 4 GB 57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 1GB 14 400 16 400 17 600 18 000 19 200 512 MB 7 200 8 200 8 800 9 000 9 600 256 MB 3 600 4 100 4 400 4 500 4 800 Capacity of SD Image quality mamany vard 5 Normal 6 7 8 9 Low 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 52 800 53 600 1GB 22 800 23 600 24 800 26 400 26 800 512 MB 11 400 11 800 12 400 13 200 13 400 256 MB 5 700 5 900 6 200 6 600 6 700 72 Operating Instructions 10 Configure the basic settings of the camera Basic 10 4 Configure the settings relating to the logs Log SW396 SW395 SC386 SC385 SC384 SW175 SW172 T165 ST162 Click the Log tab on the Basic page page 47 page 49 The settings relating to the log list can be configured in this section Basic SD memory card Alarm Name of the d ae nati directory Jemmweam SS C SsSSS 0 ded FTP error Alarm
284. uzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm tab of the Alarm page page 134 page 141 Save images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab of the Basic page page 58 and the Alarm tab of the Alarm page page 138 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occurrence to the server designated in advance The settings required to transmit an alarm image to a server can be configured in the Alarm image section on the Alarm tab of the Alarm page page 138 and the FTP tab page 162 of the Server page Operating Instructions 33 4 Action at an alarm occurrence IMPORTANT e Select FTP error for Save trigger on the SD memory card tab when using the SD memory card When Alarm input or Manual is selected for Save trigger an alarm image will not be transmitted at an alarm occurrence to the FTP server Notify of alarm occurrences by e mail Alarm mail alarm occurrence notification can be sent at an alarm occurrence to the e mail addresses registered in advance Up to 4 addresses can be registered as recipient
285. vailable capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 65 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Operating Instructions 77 10 Configure the basic settings of the camera Basic 10 4 3 How the logs and images are saved depending on the settings for FTP error Log tab SD memory card tab FTP error SD memory Rene Logs and associated images Save logs card gg On Use FTP error Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP Logs Will not be saved error Images Will not be saved Not use i Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC
286. vailable for the recording duration Off 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s Default Off 1 30s IMPORTANT e When On is selected for Auto slow shutter frame rate may become lower Noise or white dots blemishes may sometimes appear Note e When Max 16 30s is selected for example sensitivity will automatically be increased up to x16 When Off is selected for AGC this setting is unavailable Day amp Night IR Select switching between the color mode and the black amp white mode from the following Off The color mode is selected e On The black amp white mode is selected e Auto1 Normal The camera automatically switches between the color mode and the black amp white mode in accordance with picture brightness luminance The black amp white mode will automatically be selected when the lighting condition becomes darker while the color mode will automatically be selected when it becomes brighter Auto2 IR Light Suitable when using near infrared light source at night e Auto3 Super Chrome Compensation SCC Suitable to keep the color mode even under darker light condition The color mode will be carried on by the Super Chrome Compensation SCC function even under illumination that is lower than Auto1 Normal Default Auto1 Normal Super Chrome Compensation SCC function This function achieves faithful color images using the proprietary color com
287. val Multicast address Multicast port 1024 50000 Multicast TTL HOPLimit 16 1 254 Oon VGA Frame rate 30fps Multicast port Multicast TTL HOPLimit Operating Instructions 83 11 Configure the settings relating to images and audio Image Audio Video encoding format Select H 264 for the video encoding format e H 264 H 264 will be set for the video encoding format The subsequent setting items will be for H 264 The tab name will be changed to JPEG H 264 e MPEG 4 MPEG 4 will be set for the video encoding format The subsequent setting items will be for MPEG 4 page 88 The tab name will be changed to JPEG MPEG 4 Default H 264 H 264 1 H 264 2 H 264 transmission Select On or Off to determine whether or not to transmit H 264 images On Transmits H 264 images e Off Does not transmit H 264 images e Default On Note e When On is selected for H 264 transmission in H 264 1 or H 264 2 displaying of H 264 images or JPEG images on the Live page will become available e When On is selected for H 264 transmission in H 264 1 and H 264 2 H 264 images are viewable using other devices with each setting e When On is selected for H 264 transmission in H 264 1 or H 264 2 the transmission interval of JPEG images may sometimes become longer cst e When H 264 is selected for Re
288. w click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT e When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item lt Example gt JPEG H 264 Cam Function Image Position Audio Aspect ratio 4 3 VGA 1280x960 VGA QVGA JPEG Live page Initial display Refresh interval JPEG Sfps Image capture size 1280x960 Image quality Quality 1 v Image quality setting 1280x960 Quality 4 5 Normal Quality 2 8 VGA Quality 1 5 Normal Quality 2 8 QVGA Quality 4 5 Normal Quality 2 8 Operating Instructions 49 9 Display the setup menu from a PC When completing the setting items in field click the Set button below field The edited settings in field will not be applied unless the Set button below field is clicked In the same manner as above click the Set button below field when completing the setting items in field 50 Operating Instructions 9 Display the setup menu from a PC 9 3 About the setup menu window Note e W175 SW174W SW172 ST165 ST 162 do not support MPEG 4 WSW WV SW396 JPEG H 264 Cam Function Image Position Aspect ratio 4 3 VGA 1280x960 VGA QVGA Setup men
289. w the instructions of CA for how to obtain and install these certificates e When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower e When the camera is accessed using the HTTPS protocol it may take time to display images e When the camera is accessed using the HTTPS protocol the images may be distorted or audio may be interrupted e The maximum number of concurrent access user varies depending on the maximum image size and transmission format FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera e Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps e Default Unlimited Note e When selecting 64kbps select Off for Audio transmission reception on the Audio tab page 129 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously e When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the use environment In this case select QVGA for Image capture size of JPEG on the JPEG H 264 or JPEG MPEG 4 tab or set Image quality setting of JPEG
290. ware installation window Confirm the following settings before starting the installation IP Settine Software installation Select software to install l i EES Create shortcut icon Desktop Icon ClStart Menu Item Select the folder to save C Panasonic Select the Panasonic IP Setting Software to install Select where to create the Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note e To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the EasylPConfig folder from the folder the default is C Panasonic you specified during installation Operating Instructions 223 21 Using the CD ROM 21 3 Installing the manuals On the CD launcher window click the Install button next to Manual to display the Manual installation window Confirm the following settings before starting the installation Install manual Select manual to install Model List ca amam S amp S 5 d Create shortcut icon Desktop Icon C Start Menu Item Select the folder to save c Panasonic Browse 4 Select which manu
291. washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images Face SD With the Face SD setting if a person s face is dark and difficult to see by combining the face detection and Super Dynamic functions the area with the face in the image can be corrected to become brighter and easier to see Select On or Off to determine whether or not to interact with the Super Dynamic function e On The interactive control with face detection will work Operating Instructions 101 11 Configure the settings relating to images and audio Image Audio 102 e Off The interactive control with face detection will not work Default Off Note When Off is selected for Super Dynamic SD the interactive control with face detection is deactivated Adaptive black stretch Select On or Off to determine whether or not to activate the darkness compensation function The darkness compensation function can make darker parts of images brighter by digital image processing e On Activates the darkness compensation function e Off Deactivates the darkness compensation function
292. wed O Ofri MSat 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted FTP image tran Schedule 1 Schedule 2 Schedule 3 0 00 M sun 24 00 IFri OSat 12 00 oo oo w oo o0 v 18 00 Operating Instructions 201 18 Use the camera on a wireless LAN Wireless SW174W only 18 Use the camera on a wireless LAN Wireless SW174W only Wireless network settings for connecting the camera to a wireless router or other wireless device can be configured on the Wireless page The Wireless page has 2 tabs the Basic tab and the Status tab Status Setup menu Image Audio Con cation mode 802 11n b g ShortG enabled r Multi screen Alarm No encryption Advanced func User mng Server wi ro S Network xterna ol OAllow O Not allow nt PIN method Use ONot use Schedule IN code 21963247 Generate Default Maintenance use ONot use Complete the network settings with a wired connection using a LAN cable before performing wireless settings gt page 166 If the wireless router supports automatic settings using WPS perform settings automatically page 206 If the wireless router does not support automatic settings using WPS perform settings manually gt page 202 The camera
293. whether or not to change the image quality of Quality1 gt page 80 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low e Default 5 Normal 13 4 Configure the settings relating to H 264 recording Alarm SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 140 Click the Alarm tab on the Alarm page page 47 page 49 The settings relating to the recording H 264 data on the SD memory card when an alarm is detected can be configured on this page To operate recording it is necessary to configure the settings relating to SD memory card and the video data page 58 H 264 recording SD memory card Max bit rate 1536 kbps Recording memory size per an alarm 6 MB Pre alarm Use Not use Pre alarm recording duration 5s Operating Instructions 13 Configure the alarm settings Alarm H 264 recording SD memory card Pre alarm Determine whether or not to perform the pre alarm recording When Use is selected 1 MB image data is always saved during the pre alarm recording Use Not use e Default Not use Post alarm recording duration Set the
294. window will be displayed before displaying live images Enter the user name and password The default user name and password are as follows User name admin Operating Instructions 9 1 Monitor images on a PC Password 12345 The Live page will be displayed Refer to page 12 for further information about the Live page WUSW WV SW396 o eoad N Lew E Live Setup Multi screen Compression JPEG Stream 2 Zoom Brightness ERR Focus Stai Preset IMPORTANT e Toenhance the security change the password for the user name admin It is recommended to change this password periodically e When displaying multiple H 264 or MPEG 4 images on a PC images may not be displayed depending on the performance of the PC When H 264 is selected for Video encoding format H 264 video will be displayed When MPEG 4 is selected MPEG 4 images will be displayed e The maximum number of concurrent access user is 14 including users who is receiving H 264 or MPEG 4 images and users who are receiving JPEG images Depending on the set values for Bandwidth control bit rate and Max bit rate per client the maximum concurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 or MPEG 4 only
295. xternal registration e Itis recommended to select the WPA2 PSK AES or WPA PSK AES enhanced encryption methods for the wireless router s encryption settings 18 3 Using the camera s Wireless QoS Basic Click the Basic tab on the Wireless page gt page 47 page 49 Configure the wireless QoS Quality of Service in this section 264 RTP transmission uUse ONot use Wireless QoS Wireless QoS is only available when using H 264 RTP transmission When the wireless frequency band is temporarily reduced because of external interference images may not be displayed When this happens Wireless QoS helps to reduce transmission delays and dropped frames by converting images into data that can be displayed and then transmitting the data Default Use Note e JPEG audio transmissions and transmissions using HTTP are not applicable to Wireless QoS e Wireless QoS is not effective against strong interference that can shut down wireless transmission To use H 264 RTP transmission select Off for Internet mode over HTTP in H 264 1 or H 264 2 on page 82 Use H 264 RTP transmission when H 264 transmission is used on the local LAN 18 4 Confirming the camera s wireless information Status Click the Status tab on the Wireless page page 47 page 49 Information related to the camera s wireless connection is displayed in this section 210 Operating Instructions 18 Use th
296. z cordless telephones faxes or other wireless LAN devices transmission speeds may become slower 18 2 Connecting the camera to a wireless LAN with WPS automatic settings Basic 206 First confirm that Allow default setting is set for External registration in Wi Fi Protected Setup WPS Click the Basic tab on the Wireless page page 47 page 49 The wireless settings can be easily configured on the camera using Wi Fi Protected Setup WPS in this section and the camera can connect to the wireless router Status Basic settings Communication mode 802 11 n b g ShortGl enabled on method No encryption v 3 alphanumeric character stration Allow O Not allow compliant PIN method Use ONot use PIN code 21963247 j4 RTP transmission Use ONot use When using the camera on a wireless LAN refer to the following procedures in accordance with your wireless LAN environment and configure the settings About Wi Fi Protected Setup WPS Wi Fi Protected Setup WPS is a function that allows settings for connecting wireless devices and settings related to security to be easily configured In WPS wireless LAN access points or wireless routers become the registrar main device and the wireless camera seeking to join the wireless network becomes the enrollee periphery device SSID or WEP WPA WPA2Z encryption settings and other information can be sent There are several specific sett
297. ze 1280x960 Capacity of SD image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 64 000 80 000 96 000 112 000 128 000 16 GB 32 000 40 000 48 000 56 000 64 000 8 GB 16 000 20 000 24 000 28 000 32 000 4 GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 512 MB 1 000 1 250 1 500 1 750 2 000 256 MB 500 625 750 875 1 000 Capacity of SD Image quality memory vard 5 Normal 6 7 8 9 Low 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1GB 5 000 7 000 8 000 9 000 10 000 512 MB 2 500 3 500 4 000 4 500 5 000 256 MB 1 250 1 750 2 000 2 250 2 500 66 Operating Instructions 10 Configure the basic settings of the camera Basic Image capture size 1280x720 Capacity of SD Image quality memory card 0 Super fine 1 Fine 2 3 4 32 GB 76 800 102 400 128 000 140 800 166 400 16 GB 38 400 51 200 64 000 70 400 83 200 8 GB 19 200 25 600 32 000 35 200 41 600 4 GB 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 512 MB 1 200 1 600 2 000 2 200 2 600 256 MB 600 800 1 000 1 100 1 300 Capacity of SD image

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