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Axis Q1615-E

1. 41 RV i asas is dessus amas 43 Convert Event Types to Action Rules 43 Set Up Action RUES 34528 same gadaa iora a de dite ad ed 43 Add Recipients cereias die dunes tiruri pi ee mines Lacan El 44 Create Schedules 44 Set Up RECUITENCES Es d s es ra e pl e 45 Recordings 25032 cia e e e iio 46 Recording LISE ecririaza regar e eee da dense 46 Continuous Recording 46 LANQUAGES es simess uscenneosmaitiiuidsamseaessbharsssstec 48 Stemi ODEON surcar il ed suceecescegere 49 Security e s D penses e die de dansante deb deu 49 Date Gt TIME tuisg a m me BP ee a Ce ee NOM 51 INGE WONK RE AR cit Nu ne 52 SOAGE era Lo ie RD se et th ee 57 AXIS Q1615 E Network Camera Table of Contents Ports amp Devices cies tiesi O A Viens a 58 Maintenance uri ete eed aaa chere anne de dada hs 58 A alain ptt anda a Rd tie ide 59 Advanced aii E dass Gaerne ane ath e ni tee ee ar Eee eee 59 Reset to Factory Default Settings cesan dias 60 Troubleshooting ascii a seou rinnend A 61 Check the Firmware ceci caco bet eee ee eee 61 Upgrade the Firmware 0 00 c eee eect teeta 61 Symptoms Possible Causes and Remedial Actions 62 Technical Specifications cerro 65 CONNECTOPS DR iaai ata lia dec Aof aa ai i A daana iA 2 68 Performance Considerations
2. 17 Alternative Methods of Accessing the Video Stream 18 Access Audio Streams 19 Set Up the Product facies cede sa a tia 20 Basic S TUP cit ii eme a o daba 20 AQUUSt FOCUS dad oe eau wae 4 pal di De dors Pis 20 FOCUS ASSISCAME sii sn ee med es 21 Video and AUGIO cocci ad ti a dara a ane en ee eee 22 VIDEO STEAM ra e stato Per va eel oe noia Di deba 22 Stream POPES oc acia 23 Camera Settings 24 View Area xs de Pane ee eae ee eae ma Pan pie mode Ped 27 OWEN AY RE woes a a Da di do Die idee 28 Privacy Mask esca a a aaa lava 30 FOCUS aiik ia ded Ganda Re aa E he Dre Ne ra ead 30 AUdIO SELTINQS seco grans ia sister ini 30 Audio CIPS esencia E Eee lamers POSTER 32 Configure the Live View Page ss ssessamssuenma ee 33 PTZ Pan Tilt Zoom acia aaa daa 35 Preset POSITIONS soii ee pan sse sitia ee n E a ad ah E 35 Guard TOUT ci sete pa AE A ra oa ete 35 E A A O 36 Control QUEUE eco o id a ads 36 DELGChOS ever as a a Sueeed dem 38 Camera Tampering eo de check a a aba 38 Motion Detection 38 Audio Detection s same ne as Onde pe un EE sacs 40 Applications acuarela us bide anus baron de wie 41 Application Licenses 41 Install Application eksce gems wis aga ses seems A A nim so 41 Application Considerations
3. 69 AXIS Q1615 E Network Camera Hardware Overview Hardware Overview Status LED indicator Zoom puller Lock screw for focus ring Focus ring 1 0 connector Iris connector Power connector Power LED indicator Network LED indicator 10 RS485 RS422 connector 11 Network connector PoE 12 Control button 1 13 Function button 2 14 microSD Card slot 15 Audio in 16 Audio out Not used for powering of AXIS 01615 E AXIS 01615 E is powered by PoE NO O1 amp ND AXIS Q1615 E Network Camera Hardware Overview CANAAKRWND 10 11 12 13 14 15 1 ATA Sunshield adjustment screw 2x Sunshield Product number P N t Serial number S N The serial number may be required during installation Top Cover De humidifying membrane Do not remove Network camera Safety wire tab Cable holes with cable gland Bottom cover screws 4x Cable cover Cable cover screws 2x Network connector Bottom cover Heater Caution May be hot Heater Caution May be hot AM l EA 222077 Network cable route through wall bracket AXIS Q1615 E Network Camera Hardware Overview Bottom cover Bottom cover screws 4x Bracket adjustment screw Wall mount ALN Connectors and Buttons For technical specifications see page 65 Network Connector RJ45 Ethernet connector with Power over Ethernet PoE
4. Due to local regulations or the environmental and electrical conditions in which the product is to be used a shielded network cable STP may be appropriate or required All cables connecting the product to the network and that are routed outdoors or in demanding electrical environments shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 1 0 Connector Use with external devices in combination with for example tampering alarms motion detection event triggering time lapse recording and alarm notifications In addition to the O V DC reference point and power DC output the 1 0 connector provides the interface to e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Action Rule The output will show as active shown under System Options gt Ports amp Devices if the alarm device is activated e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options gt Ports amp Devices Note The 1
5. The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale Only available in MJPEG View size WDR Click WDR on to enable WDR in intense backlight conditions Click WDR off to disable WDR in low light conditions for optimal exposure 13 AXIS Q1615 E Network Camera Access the Product Select a stream profile for the Live View page from the Stream Profile drop down list For information about how to configure stream profiles see page 23 M H 264 Quality Balanced Bandwidth Mobile Output 1 Click Pulse to activate the product s output port for a defined period of time For information about how to Q enable and configure output buttons see page 34 Output 1 Click the Active Inactive buttons to manually activate and inactive the product s output port For information O about how to enable and configure output buttons see page 34 JR The Manual Trigger button is used to trigger an action rule from the Live View page For information about how to OO configure and enable the button see Manual Trigger on page 14 Snapshot Cli
6. Note e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced Note This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for ex
7. lt ip gt axis media media 3gp 18 AXIS Q1615 E Network Camera Media Streams Note lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this Access Audio Streams The Live View page provides access to audio through AXIS Media Control in addition audio can be accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp QuickTime supports G 711 and AAC audio encoding The following paths can be used rtsp lt ip gt axis media media amp rtsp lt ip gt axis media media 3gp The Java applet supports simplex audio with G 711 encoding 19 AXIS Q1615 E Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestr
8. 2 Click Browse and browse to the file 3 Click Upload 4 The Transparency Settings page is now displayed 28 AXIS Q1615 E Network Camera Video and Audio To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF To scale the image automatically select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save To select the image to use as overlay 1 Go to Video amp Audio gt Overlay Image 2 Select the image to use from the Use overlay image list and click Save To display the overlay image 1 Go to Video amp Audio gt Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates 3 To control the image s position enter the X and Y coordinates The X 0 and Y 0 position is the top left corner If a part of the image is positioned outside the video image the overlay image will be moved so that the whole image is visible 4 Click Save Use Overlay Text in an Action Rule Action rules see page 43 can display an overlay text when the rule is triggered The text can be used to provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is tri
9. AXIS 01615 E Network Camera User Manual About this Document This manual is intended for administrators and users of the AXIS 01615 E Network Camera and is applicable to firmware 5 5 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Legal Considerations Video and audio surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license and one 1 AAC decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchanta
10. RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video and or Always Multicast Audio to start multicast streaming without opening an RTSP session 56 AXIS Q1615 E Network Camera System Options Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected The Axis product supports microSD cards with up to 64 GB of storage For best recording performance use ultra high speed microSD cards microSDHC UHS I or microSDXC UHS The following SD card file systems are supported e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT supported by most operating systems for personal computers The SD card is managed on the System Options gt Storage page
11. Click Add to save the preset position The entire view area is treated as the Home position which is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the Return to home after field and click Save Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video amp Audio select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming t Date Time Formats in the online help O Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser To add a guard tour 1 Goto PTZ gt Guard Tour and click Add 2 Enter a descriptive name 3 Specify the pause length between runs 35 AXIS Q1615 E Network Camera PTZ Pan Tilt Zoom 4 Select an available preset position and click Apply 5 Specify the View Time in seconds or minutes 6 Specify the View Order or select the Random view order option 7 Click Save To modify or remove guard tours go to PTZ
12. Horizontal angle of view 90 40 Vertical angle of view 49 3 22 Diagonal angle of view 104 6 46 Day and night Automatically removable infrared cut filter Minimum HDTV 1080p 25 30 fps with WDR Forensic Capture Color 0 18 lux F1 3 B W 0 04 illumination lux F1 3 HDTV 1080p 50 60 fps Color 0 36 lux F1 3 B W 0 08 lux F1 3 Shutter time HDTV 1080p 25 30 50 60 fps 1 143000 s to 2 s WUXGA 1920x1200 25 30 fps 1 143000 s to 2 s Video Video H 264 MPEG 4 Part 10 AVC compression H 264 Baseline Main and High Profile Motion JPEG Resolutions WUXGA 1920x1200 25 30 fps no WDR 1920x1200 to 160x90 HDTV 1080p 25 30 fps WDR 1920x1080 to 160x90 HDTV 1080p 50 60 fps no WDR 1920x1080 to 160x90 Frame rate WUXGA 1920x1200 25 30 fps no WDR HDTV 1080p 25 30fps WDR 25 fps with power line frequency 50 Hz 30 fps with power line frequency 60 Hz HDTV 1080p 50 60 fps no WDR 50 fps with power line frequency 50 Hz 60 fps with power line frequency 60 Hz Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR MBR H 264 Image settings Compression color brightness sharpness contrast white balance exposure control exposure zone fine tuning of behavior at low light local contrast Electronic image stabilization EIS barrel distortion correction WDR Up to 120 dB depending on scene Text and image overlay Privacy mask Mir
13. Select this audio source to use the internal microphone e External Microphone Select this audio source to use the external microphone e Line Select this audio source to use a Line in device that is an audio mixer for multiple microphones or a microphone with a built in amplifier Select the 30 dB microphone boost option to amplify the signal of the external microphone connected to the Axis product This option is not available when the Line source is selected The Microphone power option provides DC power for an external microphone Microphone power should only be used with microphones that require this kind of powering that is electret microphones This setting should not be enabled when using a dynamic or battery powered microphone For use of a professional microphone requiring 12 V phantom power there is a built in power supply Note To use a professional microphone requiring 48 V phantom power you need an external power supply and a balanced converter audio transformer in between The input must never exceed 12 V DC Use the Input gain to control the volume dB Full Scale of the audio input If the sound is too low choose a higher dB to amplify the sound If the sound is too high choose a lower dB The Level bar gives a visual representation of the audio signal level in dB relative to the full scale input level e Green the signal is at a good level e Yellow the signal is becoming distorted e Red the signal
14. and Limited Power Source LPS according to IEC EN UL 60950 1 This product complies with IEC EN UL 60950 1 an d IEC EN UL 60950 22 Safety of Information Technology Equipment The product shall be grounded either through a shielded network cable STP or other appropriate method Battery The Axis product uses a 3 0 V BR CR2032 lithium battery as the power supply for its internal real time clock RTC Under normal conditions his battery will last for a minimum of five years Low battery power affects the operation of the RTC causing it to reset at every power up When the battery needs replacing a log message will appear in the product s server report For more information about he server report see the product s setup pages or contact Axis support The battery should not be replaced unless required but if the battery does need replacing contact Axis support at www axis com techsup for assistance e Risk of explosion if the battery is incorrectly replaced e Replace only with an identical battery or a battery which is recommended by Axis Dispose of used batteries according to local regulations or the battery manufacturer s instructions Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local laws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with loca
15. your own Live View page Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information see NAT traversal port mapping for IPv4 on page 54 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which opens when the product is accessed for the first time 12 AXIS Q1615 E Network Camera Access the Product To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 49 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be r
16. Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under General Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under General Settings Network Share Network share allows you to add network storage such as a NAS network attached storage The NAS shall be dedicated for recordings and data from the Axis products connected to the network For information about reference NAS devices go to www axis com products cam_companion_software supported htm To add a network share 1 Go to System Options gt Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Sett
17. Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to Setup gt System Options gt Security gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Go to Setup gt System Options gt Security gt Certificates 2 Click Install certificate and upload the certificate Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For information on how to configure audio settings see Audio Settings on page 30 Note Deselecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays
18. Function Pin Notes Specifications O V DC 1 DC output 2 Can be used to power auxiliary equipment 12 V DC Note This pin can only be used as power out Max load 50 mA Configurable 3 4 Digital input Connect to pin 1 to activate or leave floating O to max 30 V DC Input or Output unconnected to deactivate Digital output Connected to pin 1 when activated floating O to max 30 V DC open drain unconnected when deactivated If used with an inductive 100 mA load e g a relay a diode must be connected in parallel with the load for protection against voltage transients 12 V max 50 mA Setup example 3 1 0 configured as input 4 1 0 configured as output 68 AXIS Q1615 E Network Camera Technical Specifications Audio Connector 3 5 mm audio connectors 1 Tip 2 Ring 3 Sleeve Audio Input Microphone Line in Balanced Microphone Cold In Ground Balanced Microphone Hot In Unbalance Microphone In Line In Audio Line out mono Ground Output RS485 422 Connector Two 2 pin terminal blocks for RS485 RS422 serial interface The serial RS485 422 port can be configured to support e Two wire RS485 half duplex Four wire RS485 full duplex RUIX TX e Two wire RS422 simplex 1 2 3 4 e Four wire RS422 full duplex point to point communication Function Pin Notes RS485B alt RS485 422 RX B 1 RX pair for all modes combined RX TX for
19. If the camera is placed so that it is difficult to look at the image and move the pullers at the same time you can use the Focus Assistant to focus the camera for instructions see the Installation Guide supplied with the product Advanced The tools on this page can be used to find the optimal focus position Always open the iris before focusing and enable it when finished focusing Focus is measured in the part of the image covered by the Focus window Use the mouse to move and resize the window and then click Fine tune focus automatically If needed click in the Focus position bar or on the arrows at the ends of the bar to further adjust the focus The buttons lt and gt move the focus position one step in either direction The buttons lt lt and gt gt move the focus position multiple steps in either direction Clicking on the bar sets focus to that position If the camera is not focused after completing the above instructions try the Full range focus scan The scan which can take several minutes transforms the focus position bar to a graph where peaks indicate the best focus positions Click in the graph to set focus to the desired position Audio Settings The audio functionality for each video stream is enabled under Video amp Audio gt Video Stream gt Audio Audio Modes The Axis product supports the following audio modes Full duplex Simultaneous two way audio allowing the Axis product to transmit and receive audio at the s
20. Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypted connection The server certificate can be validated using the certificates available in the Axis product For information on how to upload certificates see Certificates on page 50 Create Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 44 AXIS Q1615 E Network Camera Events 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence
21. automatically set to produce optimum image quality Flicker free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources The Hold current option locks the current exposure settings Enable Backlight compensation Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure zones This setting determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirements select a predefined area Exposure priority When Motion is prioritized and maximum Shutter time is set to a small value motion blur in the image is minimized This can be useful for recognition of moving objects such as people and vehicles However prioritizing motion may cause an increase in image noise especially in low light situations When Low noise is prioritized and Gain is set to a small value image noise is minimized The file size is reduced which can be useful if storage space or bandwidth is limited However prioritizing low noise may result in a very dark image especially in low light situations Shutter amp Gain The shutter and gain settings affect the amount of motion blur and noise in the image To adapt to different lighting available storage space and bandwidth it is often necessary to prioritize either low motion blur or low noise The Axis product allows using different
22. button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in O the AMC Control Panel Enable this button from Live View Config gt Viewer Settings AMC Audio Controls AMC audio buttons control the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled O Speaker button Click to turn the speakers on or off Microphone button Click to mute or unmute the microphone In Simplex speaker only mode the Microphone and Talk buttons must both be active to send audio to the Axis product Click either button to stop audio transmission 1 Use the slider to control the volume of the speakers and the microphone Half duplex mode Q The Talk Listen button is used to switch between sending and receiving audio The button can be configured from the Audio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send Release the button to listen e Toggle mode Click once to switch between talking and listening Simplex speaker only mode To send audio the Talk and Microphone but
23. distortion correction to compensate for lens effects Note e Itis not recommended to use Electronic image stabilization EIS together with Wide Dynamic Range WDR e Electronic image stabilization EIS cannot be used together with Barrel distortion correction Electronic Image Stabilization When monitoring an environment that is subject to vibrations for example a train station or a traffic control point images may appear to be unsteady To improve image stability manually adjust focus and zoom and note the approximate focal length value as indicated in the camera unit below the zoom puller Check the Electronic image stabilization EIS box and adjust the focal length slider to match the set focal length value on your camera unit To see the effects of your adjustments open the Live view page in a separate window and observe how the image stabilizes after adjusting the slider and saving Barrel Distortion Correction Barrel distortion is a lens effect that causes an image to look curved The extent of distortion depends on the zoom level To edit barrel distortion settings click Edit from Video amp Audio gt Camera Settings gt Image Correction In the Barrel Distortion Correction window adjust the slider to correct the distortion using the grid for assistance White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set t
24. in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 45 AXIS Q1615 E Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 46 e To set up action rules see page 43 e To access recordings see Recording List on page 46 e To configure camera controlled storage see Storage on page 57 Recording List Recorded videos are listed on the Recordings gt List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings gt List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were do
25. installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Note e QuickTime is also supported for viewing H 264 streams and for audio e If your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 12 4 The product s Live View page opens in your browser Note The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in
26. prioritization in normal light and in low light Shutter speed is related to the amount of time the shutter is opened and is measured in seconds s A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations On the other hand a slow shutter speed can cause moving objects to appear blurry Set Shutter to e Auto to set the shutter speed automatically If required use Max shutter to limit the shutter speed to prevent the frame rate from being reduced For example to get 30 fps set Max shutter to 1 30 e Fixed to use a fixed shutter speed Gain measured in decibel dB is the amount of amplification applied to the image A high gain may provide a better image in low light situations but will increase the amount of image noise Set Gain to e Auto to set the gain automatically If required use Max gain to limit the applied gain e Fixed to use a fixed gain When Shutter and Gain are both set to Auto it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light Example Consider an area where people or vehicles move during the day but where there should be no movements during night To be able to for example recognize faces or license plates move the normal light priority slider toward low motion blur At nighttime motion detection is more important than identification Motion blur is ac
27. to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available e Cold start e Warm start e Link up e Authentication failed Note All AXIS Video MIB traps are enabled when SNMP v1 v2c traps are enabled It is not possible to turn on or off specific traps SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 49 To enable SNMP v3 check the box and provide the initial user password Note The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 60 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP
28. user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page To open Plain Config go to System Options gt Advanced gt Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See Hardware Overview on page 6 3 Keep the control button pressed for about 15 30 seconds until the status LED indicator flashes amber 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and access the video stream 6 Refocus the product It is also possible to reset parameters to factory default via the web int
29. 0 connector is connected to the housing fan heater on delivery In the case of a fan or heater error an input signal will be triggered in the camera Set up an action rule in the camera to configure which action the signal shall trigger For information about events and action rules see Events on page 43 Audio Connector The Axis product has the following audio connectors e Audio in pink 3 5 mm input for a mono microphone or a line in mono signal e Audio out green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier A stereo connector must be used for audio out RS485 RS422 Connector Two terminal blocks for RS485 RS422 serial interface used to control auxiliary equipment such as PTZ devices SD Card Slot A microSD card not included can be used for local recording with removable storage For more information see Technical Specifications on page 65 To prevent corruption of recordings the SD card should be unmounted before removal To unmount go to Setup gt System Options gt Storage gt SD Card and click Unmount AXIS Q1615 E Network Camera Hardware Overview Note For SD card recommendations see www axis com Control Button The control button is used for Resetting the product to factory default settings See page 60 Connecting to an AXIS Video Hosting System service See page 53 To connect press and hold the butt
30. 15 E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product Applications add functionality to the product for example video analytics and intelligent video capabilities such as recognition tracking detection and counting For information about available applications downloads trials and licenses go to www axis com applications Note e It is recommended to run one application at a time e Avoid running applications when the built in motion detection is active Application Licenses Some applications need a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can be found on the product label and under System Options gt Support gt System Overview Install Application To install and start an application 1 Go to Setup gt Applications 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application F
31. 2 wire RS485 RS485A alt RS485 422 RX A 2 RS485 RS422 TX B 3 TX pair for RS422 and 4 wire RS485 RS485 RS422 TX A 4 Important The recommended maximum cable length is 30 m 98 4 ft SD Card S lot The Axis product supports microSD cards with up to 64 GB of storage For best recording performance use ultra high speed microSD cards microSDHC UHS I or microSDXC UHS I Performance Considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolution and or lower compression levels result in images containing more data Bandwidth affected e Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth e Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected 69 AXIS 1615 E Network Camera Technical Specifications e Heavy usage of event settings affect the product s CPU load Frame rate affected e Heavy network utilization due to poor infrastructure B
32. 3 2 EN 61000 3 3 EN 55024 EN 61000 6 1 EN 61000 6 2 FCC Part 15 Subpart B Class A and B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 Class B KCC KN22 Class B KN24 IEC EN UL 60950 1 22 EN 50121 4 IEC 62236 4 EN IEC 60529 IP66 NEMA 250 Type 4X IEC 60068 2 6 IEC 60068 2 27 EN IEC 62262 IK10 For details see Electromagnetic Compatibility EMC on page 2 Weight 3514 g 7 7 lb Dimensions 142 x 161 x 404 mm 5 6 x 6 3 x 15 9 in Included Wall mount bracket sunshield Installation Guide Installation and Management Software accessories CD Windows decoder 1 user license Video AXIS Camera Companion included AXIS Camera Station and video management management software from Axis Application Development Partners not included See software www axis com products video software Optional Mounting accessories accessories AXIS T90A llluminators AXIS T8414 Installation Display AXIS Power over Ethernet Midspan 1 port 67 AXIS Q1615 E Network Camera Technical Specifications Function group Item Specifications AXIS Camera Station and video management software from Axis Application Development Partners Warranty Axis 3 year warranty and AXIS Extended Warranty option see www axis com warranty Connectors 1 0 connector 4 pin terminal block for 0VDC Auxiliary power DC output Digital Input 1 2 3 4 Digital Output
33. C on page 17 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Configure the Axis product to use a Java applet for updating video images in your browser Go to Setup gt Live View Config and select Java applet under Default viewer Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information See Performance Considerations on page 69 Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution Set a Capture Mode that prioritizes frame rate Changing the capture mode to prioritize frame rat
34. Default Settings 42 AXIS Q1615 E Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur For example the product can start a recording or send an email notification when motion is detected The set of conditions that defines how and when the action is triggered is called an action rule Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5 40 or later it is recommended to convert Event Types to Action Rules The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera The Event Types need to be converted to Action rules to become visible in the user interface To convert Event Types to Action Rules go to Events gt Action Rules and click Convert This is not recommended when using a VMS based on the old Event Management System Set Up Action Rules An action rule defines the conditions that must be met for the product to perform an action for example record video or send an email notification If multiple conditions are defined all of them must be met to trigger the action For more information about available triggers and actions see and The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Goto Det
35. Name field 4 Select an Aspect ratio and a Video stream resolution 5 A new view area covers the whole image Use the mouse to move and resize the view area 6 Select Enable PTZ to enable digital PTZ for the view area 7 Click Save to save the settings 27 AXIS Q1615 E Network Camera Video and Audio To modify a view area select the view area in the list and modify the settings as required Click Save To remove a view area select the view area and click Remove Note The PTZ functionality is useful during installation of the Axis product Use a view area to crop out a specific part of the full view Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see File Naming Et Date Time Formats in the online help O It is also possible to display text when an action rule is triggered see Use Overlay Text in an Action Rule To enable overlays 1 Go to Video amp Audio gt Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis produc
36. SMB SMTP Bonjour UPnP SNMPv1 v2c v3 MIB 11 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS SSH This product includes software developed by the OpenSSL Project for use in the OpenSSL Tool kit www openssl org and cryptographic software written by Eric Young eay cryptsoft com System Integration Application Programming Interface Open API for software integration including VAPIX and AXIS Camera Application Platform specifications at www axis com AXIS Video Hosting System AVHS with One Click Camera Connection ONVIF Profile S specification at www onvif org Intelligent video Video motion detection active tampering alarm audio detection Support for AXIS Camera Application Platform enabling installation of additional applications Event triggers Intelligent video external input edge storage events shock detection network temperature PTZ moving presets reached time system ready live stream accessed day night Event actions File upload FTP HTTP HTTPS network share and email Notification email HTTP HTTPS and TCP External output activation Pre and post alarm video buffering Video and audio recording to edge storage Day night vision mode Overlay text Send SNMP Trap Send Video Clip Play audio clip Status LED WDR mode PTZ preset guard tour 66 AXIS Q1615 E Network Camera Technical Specifications Function group I
37. Status page shows the status of the product s input and output ports Accelerometer The leveling assistant that helps to level the camera is enabled by default To disable it de select the Enable leveling assistant option from System Options gt Ports amp Devices gt Accelerometer and click Save To refresh the page and view the saved setting click Reset Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Note A restart clears all entries in the Server Report Click Restore to reset most settings to the factory default values The following settings are not affected e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings e the focus position 58 AXIS Q1615 E Network Camera System Options e uploaded applications are kept but must be restarted Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 60 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds mi
38. Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save Note For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 51 Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates To authenticate the Axis product CA certificates To authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Note Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained 50 AXIS Q1615 E Network Camera System Options To install a self signed certificate 1 Go to Setup gt System Options gt Security gt Certificates 2 Click
39. ame time There is no echo cancellation if feedback loops appear try moving the microphone or the speaker Half duplex Audio can be transmitted to and from the Axis product but only in one direction at a time To transmit audio using the Live View page use the Talk and Listen buttons see AMC Audio Controls on page 15 30 AXIS Q1615 E Network Camera Video and Audio Simplex Network Camera speaker only Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product To transmit audio using the Live View page the Talk and Microphone buttons must both be active see AMC Audio Controls on page 15 Simplex Network Camera microphone only Audio captured by the product microphone is transmitted from the Axis product to one or more clients To set the audio mode go to Video amp Audio gt Audio Settings and select the desired mode from the Audio mode drop down list Audio Input An external microphone or a line source can be connected to the Audio in connector Configure the audio input settings under Video amp Audio gt Audio Settings Note The internal microphone on this Axis product cannot be used Note The internal microphone is used by default the external microphone is used when connected It is possible to disable the internal microphone by connecting a plug to the mic input The following audio sources are available under Audio Input e Internal Microphone
40. ample the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark different types of traffic Note Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used 55 AXIS Q1615 E Network Camera System Options SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups AXIS Video MIB Management Information Base for video hardware can be used to monitor Axis specific hardware related issues that may need administrative attention For more information about AXIS Video MIB and to download MIB files go to www axis com techsup To enable and configure SNMP in the Axis product go to the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use Traps are used by the Axis product to send messages
41. andwidth affected e Viewing on poorly performing client computers lowers perceived performance Frame rate affected 70 User Manual Ver M2 8 AXIS 01615 E Network Camera Date June 2014 O Axis Communications AB 2014 Part No 55575
42. arts and shows a steady green on the Status indicator 61 AXIS Q1615 E Network Camera Troubleshooting 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 52 If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e Ifyou receive Reply from lt IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product e If you receive Request timed out
43. bility and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for ts intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see www opensource apple com apsi The source code is available from https developer apple com bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered trademarks or trademark app
44. ble standards for e Radio frequency emission when installed according to the instructions and used in its intended environment e Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA Using an unshielded network cable UTP This equipment has been tested using an unshielded network cable UTP and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Using a shielded network cable STP This equipment has also been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in acco
45. ceptable and since low light can cause a lot of noise move the low light priority slider toward low noise Example 26 AXIS Q1615 E Network Camera Video and Audio If storage space or bandwidth is limited try using a lower gain This will reduce image noise and produce smaller image files Iris configuration Iris configuration shows the current configured iris type Do not change the iris configuration unless the lens has been changed see Replace the Lens on page 10 Iris adjustment Select Enable automatic iris adjustment to automatically compensate for changing light conditions This option is not available if a fixed iris is used Use the Iris adjustment slider to set the preferred F value The scale represents the amount the iris is open If set to O the iris is opened as much as possible If set to 100 the iris is closed as much as possible The actual F value is shown below the slider If automatic iris adjustment is enabled the iris will stay at this position as long as light conditions are favorable If light conditions change the iris will adjust itself to the best iris settings If automatic iris adjustment is disabled the iris will lock on the set position regardless of light conditions Day Night The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sens
46. chronized with an NTP server See Date amp Time on page 51 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 54 The router must support UPnP Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic 62 Troubleshooting AXIS Q1615 E Network Camera Problems with streaming H 264 Problems with AXIS Media Control Internet Explorer only No H 264 displayed in the client Multicast H 264 only accessible by local clients No multicast H 264 displayed in the client Installation of additional ActiveX component restricted or prohibited Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG Lower frame rate than expected To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AM
47. ck Snapshot to save a snapshot of the video image This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons Audio clip The Audio clip drop down list allows you to play an audio clip from the Live View page Select the VO audio clip and click the Play button Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup gt Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see Events on page 43 To show the manual trigger buttons in the Live View page 1 Go to Setup gt Live View Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 17 for more information The toolbar displays the following buttons 14 AXIS Q1615 E Network Camera Access the Product O The Play button connects to the Axis product and starts playing a media stream O The Stop
48. connected to the Internet you can e download user documentation and software updates e find answers to resolved problems in the FAQ database Search by product category or phrase e report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only e visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS Q1615 E Network Camera Table of Contents Hardware Overview iss pap middie se eenid ahan E ei dae 6 Connectors and Buttons 8 LED Indicators 22 aras iina a aed daam o abia 9 Status LED Behavior for Focus Assistant 10 Buzzer Signal for Focus Assistant 10 Status LED Behavior and Buzzer Signal for Levelling Assistant 10 Replace th Lens 52 254 cs dans eee ee et aan de 10 Access the PIGOU E cts e sa a mars is e 12 Access from a Browser 12 Access from the Internet 0 12 Set the Root Password 12 The Live View Page cnica ia a nt es eme aie eee piola 13 Media Streams aro aa 17 How to Stream H 264 17 RA A gata daar hosel 17 AXIS Media Control AMC
49. ddress changes For more information see the online help O Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see HTTPS on page 49 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal whe
50. der licenses can be purchased from your Axis reseller e Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode 33 AXIS Q1615 E Network Camera Configure the Live View Page e Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel e Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 17 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External 1 0 devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup gt Live View Config 2 Under Output Buttons select the type of control to use Pulse activates
51. duct For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when users from different user groups administrator operator viewer connect To use HTTPS an HTTPS certificate must first be installed Go to System Options gt Security gt Certificates to install and manage certificates See Certificates on page 50 To enable HTTPS on the Axis product 1 Go to System Options gt Security gt HTTPS 49 AXIS Q1615 E Network Camera System Options 2 Select an HTTPS certificate from the list of installed certificates 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enabl
52. e will lower the maximum resolution SeeCapture Mode on page 24 The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 65 Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup gt Video amp Audio gt Video Stream and Setup gt Video amp Audio gt Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance 63 AXIS Q1615 E Network Camera Troubleshooting No audio Incorrect setup Poor audio quality Stuttering Unsynchronized audio and video using H 264 Distorted audio Feedback loops Check the sound card in the computer Ensure that mute is not selected and that the volume settings are correct Check that Enable audio support is selected under Setup gt System Options gt Security gt Audio Support Check that the correct Audio Input source is selected under Setup gt Video amp Audio gt Audio Settings Reduce the number of listeners and viewers Decrease image resolution and compression S
53. e 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 43 The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour see page 35 has PTZ control for an indefinite period of time lt may be overridden by an operator event or administrator The guard tour will resume when higher priority groups leave the queue 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue 36 AXIS 1615 E Network Camera PTZ Pan Tilt Zoom Note e The administrator can enable and disable PTZ controls for selected users e To identify different users in the viewer group cookies must be enabled on the client 37 AXIS Q1615 E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering 1 Go to Detectors gt Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated Increase time to prevent false alarms for known conditions t
54. e PTZ control panel which is opened by clicking the Ctrl panel button see above Iris bar Click on a position on the iris bar to change the degree to which the iris is opened This will disable the product s auto iris To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above FOCUS Near eer IRIS Close eS i Open The PTZ controls can be disabled under PTZ gt Advanced gt Controls see Controls on page 36 16 AXIS Q1615 E Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profiles Other applications and clients can access video and audio streams directly without going via the Live View page How to Stream H 264 H 264 can without compromising image quality reduce the size of a digital video file by more than 80 compared with the Motion JPEG format and as much as 50 more than the MPEG 4 standard This means that much less network bandwidth and storage space are required for a video file Or seen another way much higher video quality can be achieved for a given bit rate Deciding which combination of protocols and methods to use depends on your viewing requirement
55. e of charge from Axis website at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the product s web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade 4 Wait approximately 10 minutes while the product is being upgraded and restarted Then access the product AXIS Camera Management can be used for multiple upgrades See www axis com for more information Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line arp s lt IP address gt lt serial number gt temp ping 1 408 lt IP address gt In Windows type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt ping 1 408 t lt IP address gt 2 If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that opens use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically rest
56. e the settings To access the Axis product via the desired protocol enter https orhttp in the address field in a browser The HTTPS port can be changed on the System Options gt Network gt TCP IP gt Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e a CA certificate to authenticate the authentication server e aCA signed client certificate to authenticate the Axis product To create and install certificates go to System Options gt Security gt Certificates See Certificates on page 50 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options gt Security gt IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3
57. e the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements Note H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 17 AXIS Q1615 E Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start screen or Start menu e Alternatively right click the
58. e volume dB Full Scale of the line audio output If the sound is too low choose a higher dB If the sound is too high choose a lower dB Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product To add download modify or remove audio clips go to Video amp Audio gt Audio Clips For more information see the online help To configure the Axis product to play audio clips when an event occurs an action rule must be set up For more information see Events on page 43 Note Audio clips cannot be used if the product s audio functionality is enabled The audio functionality is enabled on the Audio tab under Video amp Audio gt Video Stream 32 AXIS 6 1615 E Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements lt is possible to define the following features of the Live View page e Stream Profile See page 23 e Default Viewer for Browser See page 33 e Viewer Settings See page 33 e Action Buttons These are the buttons described in Controls on the Live View Page on page 13 e User Defined Links See page 34 e Output Buttons See page 34 Default Viewer for Browsers From Live View Config gt Default Viewer select the default method fo
59. ectors gt Motion Detection and configure a motion detection window See page 39 2 Go to System Options gt Storage and set up the network share See page 57 Set up the action rule 1 Go to Events gt Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To use more than one trigger for the action rule select Additional conditions and click Add to add additional triggers When using additional conditions all conditions must be met to trigger the action To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be
60. en moved or an object has been inserted in front of the lens Exit and restart the Focus Assistant The lens is poorly adjusted Buzzer Signal for Focus Assistant Buzzer Lens Fast interval Optimally adjusted Medium interval Less optimally adjusted Slow interval Poorly adjusted Status LED Behavior and Buzzer Signal for Levelling Assistant For information on the Function button used for levelling the camera see Connectors and Buttons Color Buzzer Camera position Fixed green Continuous beep Level Flashing green Fast interval Almost level Flashing orange Medium interval Not level Flashing red Slow interval Far from level Replace the Lens It is possible to use optional lenses for the Axis product To replace the lens 1 Disconnect the iris cable 10 AXIS Q1615 E Network Camera Hardware Overview 2 3 Unscrew the standard lens Attach and screw on the new lens To change the iris configuration 1 2 3 Go to Setup gt Video and Audio gt Camera Settings Iris configuration shows the current configured iris type Click Edit Select the installed iris lens from the drop down list and click OK To change the iris configuration for P iris lenses not listed in the drop down list Note 1 2 Download the iris configuration file from www axis com Go to Setup gt Video and Audio gt Camera Settings Iris conf
61. erface Go to Setup gt System Options gt Maintenance 60 AXIS Q1615 E Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrade the Firmware Important e Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user e Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Note e After the upgrade process has completed the product will restart automatically If restarting the product manually after the upgrade always wait 10 minutes even if you suspect the upgrade has failed e When you upgrade the Axis product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Save the firmware file to your computer The latest version of the firmware is available fre
62. eset to the factory default settings See Reset to Factory Default Settings on page 60 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 60 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments Note Power line frequency varies depending on geographic region The Americas usually use 60 Hz whereas most other parts of the world use 50 Hz Local variations could apply Always check with the local authorities Configure Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product The capture mode setting also affects the camera s angle of view Select the desired capture mode from the drop down list and click OK See also Capture Mode on page 24
63. extended with another post trigger time period 43 AXIS Q1615 E Network Camera Events For more information see the online help O Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more recipients To add a recipient 1 Go to Events gt Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events gt Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 5 Enter the user ID and password for the email account 6 Click
64. f the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Note AXIS Internet Dynamic DNS Service requires IPv4 Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following 53 AXIS Q1615 E Network Camera System Options Doma
65. ges the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes e Mirror image If required the image can be mirrored e Rotate image If required the image can be rotated 22 AXIS Q1615 E Network Camera Video and Audio e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be set as Unlimited which means the Axis product always delivers the highest frame rate possible under the current conditions e Overlay settings See Overlay on page 28 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames An l frame is a complete image whereas P frames only contain the differences from previous frames The H 264 stream settings can be configured from the Video amp Audio gt Video Stream page Select the H 264 tab The settings defined in this page will apply to all H 264 streams that do not use a stream profile The GOV length is the number of frames between two consecutive l frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The Axis product supports the following H 264
66. ggered the modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video stream 1 Go to Video amp Audio gt Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D and optionally additional text which will be displayed also when the action rule is not active Create the action rule 1 Go to Events gt Action Rules 2 Click Add to create a new rule 3 Select a Trigger and optionally a Schedule and Additional conditions See the online help for details 4 From the Actions list select Overlay Text 5 Enter the text to display in the Text field This is the text that D will be replaced by 6 Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds Example To display the text Motion detected when motion is detected enter D in the Include text field and enter Motion detected in the Text field when setting up the action rule Note To display text in multiple view areas overlay text must be enabled in each view area 29 AXIS Q1615 E Network Camera Video and Audio Privacy Mask A privacy mask is a user defined area that prevent users from viewing parts of the monitored area Privacy masks appear as blocks of solid color or blurred image elements and are applied on the video stream Pri
67. gt Guard Tour select the guard tour in the Guard Tour List and click Modify Remove For more information see the online help O Advanced Controls Advanced PTZ settings can be configured under PTZ gt Advanced gt Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s Ctrl panel These buttons can be used to provide direct access to commands issued using the VAPIX application programming interface Click Add to add a new shortcut command button The following PTZ controls are enabled by default e Pan control e Tilt control e Zoom control e Focus control e Iris control To disable specific controls deselect the options under Enable Disable controls If using multiple view areas deselecting a control will only disable the control in the selected view area Control Queue The administrator can set up a queue for PTZ controllers from PTZ gt Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 49 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queu
68. gt Video amp Audio gt Camera Settings 2 Select the new capture mode 3 Click Save 4 Review and reconfigure all settings for example View areas Stream profiles PTZ settings including preset positions and guard tours Motion detection windows Privacy masks Image overlays Exposure zones White balance windows Action rules Settings in uploaded applications 24 AXIS Q1615 E Network Camera Video and Audio View Area View area See page 27 Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value O gives a black and white image The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar Local Contrast applies contrast to a specific area of the image Use the slider to adjust the contrast where a higher value produces an image with high contrast between the dark and light areas Image Correction Image correction settings can compensate for different types of image issues Select Electronic image stabilization EIS to compensate for vibrations or select Barrel
69. hat affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events gt Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 43 Shock Detection Enable Shock Detection from the Detectors menu Shock detection is used for example to generate an alarm if the product is hit by an object Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit Low sensitivity value implies that the product will generate an alarm only if the hit is powerful Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in t
70. he camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 39 38 AXIS Q1615 E Network Camera Detectors To control the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 39 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 43 Note e Using the motion detection feature may decrease the product s overall performance e The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors gt Motion Detection 2 Select a desired resolution for viewing while setting up Motion Detection from the View in list 3 Select the Configure Included Windows option and click New Select the new window in the li
71. icted access to all settings e Operators have access to all settings except System Options See also the online help O Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 49 2 TCP IP See page 52 3 Date amp Time See page 51 4 Video Stream See page 22 5 Focus See page 30 6 Audio Settings See page 30 The Basic Setup menu can be disabled from System Options gt Security gt Users Adjust Focus To adjust the zoom and focus follow these instructions Note e Set focus as precisely as possible with the focus ring or Focus Assistant before starting automatic fine tuning Using the focus ring normally gives the best result The iris should always be opened to its maximum while focusing This gives the smallest depth of field and thus the best conditions for correct focusing 1 Open the product s home page and go to Setup gt Basic Setup gt Focus 2 Under the Basic tab click Open iris If the button is inactive the iris is already open 3 If focus has been set before click Reset to reset the back focus 4 Loosen the zoom puller and the lock screw for the focus ring see Hardware Overview on page 6 on the lens by turning them counter clockwise Move the zoom puller and the focus ring to set zoom and focus and check the quality of the image in the image window If the camera is mounted so that you cannot look at the image and move the zo
72. iguration shows the current configured iris type In Iris configuration Click Edit Go to the Upload tab Click Browse and select the configuration file Click Upload The installed iris lens should now be included in the Iris Selection drop down list Select the installed iris lens from the drop down list and click OK If you select a DC iris configuration file for a P iris lens an error message will appear below the iris configuration type in the Camera Settings page For custom DC Iris lenses select Generic DC Iris option There is no need to restart the product after changing the lens However the product must be restarted if you are interchanging between a P iris DC Iris or fixed manual iris lens In order to set the focus and position the lens the product must be connected to the network 11 AXIS Q1615 E Network Camera Access the Product Access the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 65 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams and one 1 AAC audio license The licenses are automatically
73. in name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompan y com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP a
74. ing 47 AXIS Q1615 E Network Camera Languages Languages Multiple languages can be installed in the Axis product All web pages including the online help will be displayed in the selected language To switch languages go to Setup gt Languages and first upload the new language file Browse and locate the file and click the Upload Language button Select the new language from the list and click Save Note e Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English e Clicking the Restore button on the Maintenance page will not affect the language e A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches the product s web pages In this case upload an updated language file e A language already installed in the product will be replaced when a current or a later version of the language file is uploaded 48 AXIS Q1615 E Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authori
75. ings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings 57 AXIS Q1615 E Network Camera System Options Ports amp Devices 1 0 Ports The Axis product provides two configurable input and output ports for connection of external devices For information about how to connect external devices see Connectors on page 68 The 1 0 ports are configured under System Options gt Ports amp Devices gt I O Ports Select the port direction Input or Output The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit COM Port The Axis product has one RS 485 RS 422 serial port The port supports the following modes e Generic HTTP allows the Axis product to receive data and send commands via HTTP e Pan Tilt Zoom is used to control a PTZ device The PTZ device requires a driver See for more information Drivers can be downloaded from www axis com e Generic TCP IPallows the Axis product to receive data and send commands via TCP IP Daisy chain server Allows Daisy chain clients to communicate with the Axis product Select the desired Port Type from the drop down list For more information on Serial Port Settings and Daisy Chain Port Settings see the online help O Port Status The list on the System Options gt Ports amp Devices gt Port
76. is distorted Use the Encoding option to select digital audio encoding format e AAC requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the Axis product e G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system e G726 is an unlicensed speech codec that is most commonly used within the security industry 31 AXIS Q1615 E Network Camera Video and Audio Note If recording audio to edge storage such as an SD card or network share use AAC encoding The Sample rate defines the number of times per second the sound is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Set the required Bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help O Audio Output An external speaker can be connected to the Audio out connector a built in amplifier is required for this The output can be connected to another amplifier with speakers A stereo connector must be used for the audio out Configure the audio output settings under Video amp Audio gt Audio Settings Output gain Control th
77. itivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions The Day Night shift level bar helps determine when the camera will shift from day mode to night mode Normally the camera automatically changes mode from day to night when very dark level 100 in the slider By setting Day Night shift level to a lower value the camera will change to night mode earlier View Area Note This feature is available only if digital PTZ was selected when configuring the product for the first time or after resetting to factory default A view area is a cropped part of the full view Each view area is treated as a video source in Live View and has its own video stream and PTZ settings When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information To enable go to Video amp Audio gt Camera Settings and select Enable View Areas To add a new view area 1 Go to Video amp Audio gt View Area 2 Click Add 3 The new view area appears under Selected view area Enter a descriptive name in the
78. l legislation penalties may be applicable for incorrect disposal of this waste Europe e This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are
79. l when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product 59 AXIS Q1615 E Network Camera System Options Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options gt Advanced gt Scripting If a script causes problems reset the product to its factory default settings see page 60 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name gt where lt user gt is the selected
80. ler Set the camera to ts extreme distant focus position by loosening the lock screw for the focus ring and turning the focus ring fully counter clockwise Press and quickly release the Function button When the Status LED flashes green the Focus Assistant is enabled If the Status LED flashes either red or amber before you are able to adjust the lens skip to step 7 to exit the Focus Assistant and repeat steps 3 7 See the notes above See Status LED Behavior for Focus Assistant on page 10 Gently turn the focus ring clockwise until it stops Turn the focus ring slowly counter clockwise until the status indicator flashes green or amber not red To exit the Focus Assistant press the Function button again The Focus Assistant is switched off automatically after 15 minutes Retighten the lock screw for the focus ring Open the Live View page in the web browser and check the quality of the image On the Focus page click Fine tune focus automatically and wait until automatic fine tuning is completed Click Enable iris If the button is inactive the iris is already enabled If needed make further adjustments under the Advanced tab See the online help for more information 21 AXIS Q1615 E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality You can configure the following e Video stream settings See page 22 e Stream profiles See page 23 e Came
81. lications of Axis AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Apple Boa Apache Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards e Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 3 e Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 3 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applica
82. n the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced 54 AXIS Q1615 E Network Camera System Options Note e For NAT traversal to work this must be supported by the router The router must also support UPnPTM e The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled
83. nutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrade the Firmware on page 61 Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 61 System Overview To get an overview of the Axis product s status and settings go to System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report Parameter List Shows the product s parameters and their current settings This may prove usefu
84. o automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available setting see the online help O The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop down list Select one of the options from the drop down list to set the white balance window properties Select Automatic to use the default settings for the Automatic and Automatic outdoor options in the White balance drop down list Select Custom to manually set a reference window for white balance in the view area Wide Dynamic Range Wide dynamic range can improve the exposure when there is a considerable contrast between light and dark areas in the image Enable WDR in intense backlight conditions Disable WDR in low light conditions for optimal exposure 25 AXIS Q1615 E Network Camera Video and Audio Important Use WDR in combination with automatic exposure control Other exposure settings could give undesirable results Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Click in the bar to fine tune the exposure Exposure control This setting is used to adapt to the amount of light used Automatic is the default setting and can be used in most situations The shutter speed is
85. om puller and the focus ring at the same time use the Focus Assistant instead See Focus Assistant on page 21 5 Re tighten the zoom puller and the lock screw for the focus ring 6 On the Focus page click Fine tune focus automatically and wait until automatic fine tuning is completed 7 Click Enable iris If the button is inactive the iris is already enabled 8 If needed make further adjustments under the Advanced tab See the online help for more information 20 AXIS Q1615 E Network Camera Set Up the Product Focus Note Assistant The view in front of the camera should not be changed during focus adjustment steps 5 and 6 If the camera is moved or if a finger or other object is placed in front of the lens steps 3 7 will have to be repeated If movements in front of the camera cannot be avoided the Focus Assistant should not be used If the camera is mounted so that the Function button cannot be accessed you can still use the Focus Assistant Follow the instructions above but mount the camera after step 4 pressing the Function button instead and skip step 7 To focus your network camera using the Focus Assistant follow steps 1 3 on page 20 before you start with the steps below See Hardware Overview on page 6 1 2 10 11 12 Mount or place the camera so that it cannot be moved Loosen the zoom puller by turning it counter clockwise Move the puller to set the zoom level Re tighten the zoom pul
86. on for about 3 seconds until the Status LED flashes green Connecting to AXIS Internet Dynamic DNS Service See page 53 To connect press and hold the button for about 3 seconds Function Button The function button has multiple functions Levelling assistant This function helps to ensure the camera is level Press the button for about 3 seconds to start the levelling assistant and press again to stop the leveling assistant The status LED see page 10 and buzzer signal see page 10 assist levelling of the camera The camera is level when the buzzer beeps continuously Focus assistant This function is used for enabling the Focus Assistant To enable the focus assistant press and very quickly release the button Press again to stop the focus assistant For more information see the Installation Guide LED Indicators LED Color Indication Network Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit No network connection Status Green Steady green for normal operation Amber Steady during startup and when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade Note The Status LED can be configured to be unlit during normal operation To configure go to Setup gt System Options gt Ports amp Device
87. or instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the application and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s firmware is upgraded installed applications and their settings will remain unchanged although this is not guaranteed by Axis Communications AB Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrade the Firmware If the Axis product is restarted running applications will restart automatically If the Axis product is restored installed applications remain unchanged but must be restarted To start the application go to Setup gt Applications Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance 41 AXIS 1615 E Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory
88. p recording using action rules See Events on page 43 e When setting up continuous recording See Continuous Recording on page 46 e In the Live View page select the stream profile from the Stream profile drop down list For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup gt Video amp Audio gt Stream Profiles To select a default stream profile for the Live View page go to Setup gt Live View Config Camera Settings The Video amp Audio gt Camera Settings page provides access to advanced image settings for the Axis product Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa The capture mode setting also affects the camera s angle of view as the effective size of the image sensor differs between capture modes Capture mode is set the first time the product is accessed Select the desired capture mode and click OK Important Changing capture mode when the product has been configured is not recommended as most other settings will be either removed or reset To change capture mode follow these steps 1 Go to Setup
89. power 5 Close the command prompt when the product responds with Reply from 192 168 0 125 or similar 6 Open a browser and type http lt IP address gt in the Location Address field For other methods of assigning the IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note e To open a command prompt in Windows open the Start menu and type cmd in the Run Search field e To use the ARP command in Windows 8 Windows 7 Windows Vista right click the command prompt icon and select Run as administrator e To open a command prompt in Mac OS X open the Terminal utility from Application gt Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 6 for about 3 seconds to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service I
90. profiles e Baseline The Baseline profile is recommended for clients that don t support CABAC entropy coding e Main The Main profile provides higher compression with maintained video quality compared to the Baseline profile but requires more processing power to decode e High The High profile provides reduced bit rate and higher compression with maintained video quality compared to the Main profile but requires more processing power to decode The bit rate can be set as Variable bit rate VBR or Maximum bit rate MBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity When the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity in the scene and less for lower scene activity MBR allows you to set a target bit rate that limits the bandwidth consumption The MBR target bit rate works like the ceiling of a tent It limits the bit rate while maintaining some flexibility The bit rate may bounce up and down within the set target but when it nears the set targe
91. r viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Java applet slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Java applet slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help O Viewer Settings To configure options for the viewer go to Live View Config gt Viewer Settings e Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further deco
92. ra settings See page 24 e View areas See page 27 e Overlay image See page 28 e Privacy mask See page 30 e Focus See page 30 e Audio settings See page 30 e Audio clips See page 32 Video Stream You can define the following video stream settings from Video amp Audio gt Video Stream e Image See page 22 e Audio See page 30 e H 264 See page 23 e MJPEG See page 23 Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from e Video amp Audio gt Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply e Video amp Audio gt Focus Select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply Image The default image settings can be configured under Video amp Audio gt Video Stream Select the Image tab The following settings are available e Resolution Select the default resolution e Compression The compression level affects the image quality bandwidth and file size of saved ima
93. rdance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help To be used in a residential area or a demanding electrical environment the product shall be connected using a shielded network cable STP that is properly grounded Canada This Class B digital apparatus complies with Canadian ICES 003 The product shall be connected using a shielded network cable STP that is properly grounded Cet appareil num rique de la classe B est confome la norme NMB 003 du Canada Le produit doit tre connect l aide d un c ble r seau blind STP qui est correctement mis la terre Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 The product shall be connected using a shielded network cable STP that is properly grounded This p
94. roduct fulfills the requirements for emission and immunity according to EN 50121 4 and IEC 62236 4 railway applications This product fulfills the requirements for immunity according o EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 The product shall be connected using a shielded network cable STP that is properly grounded Japan COS 77 AB RRR CIS COREIA RK ERA CERSASCLEBNELCOEDA CORED 297 7 VEY a OE L TER ENDE ESSAIEECITDDNES MNBA T ELURURUECT FEU AE YL RAY T 47 PJUSTP BEL CHL CS EU Ele WCHL T CHEE Korea ol 21212 2 38 B3 AAA GIVEN FE 213 01 A ASE AS 34202 OH DE AAA ASS QAUCt ANS AXE STP shielded twisted pair AJO SS 4890 HSS AA FRAIS Safety This product complies with IEC EN UL 60950 1 Safety of Information Technology Equipment If its connecting cables are routed outdoors he product shall be grounded either through a shielded network cable STP or other appropriate method The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage SELV
95. roring of images Rotation 0 90 180 270 Auto Corridor Format Users 10 simultaneous users Unlimited numbers of users using multicast H 264 65 Technical Specifications AXIS Q1615 E Network Camera Function group Item Specifications Audio Audio streaming Audio compression Two way full duplex AAC LC 8 16 32 kHz 8 128 kbit s G 711 PCM 8 kHz 64 kbit s G 726 ADPCM 8 kHz 32 kbit s or 24 kbit s Configurable bit rate Audio input Audio Input 3 5 mm jack for mic line in Max 80 mVpp for microphone Max 6 2 Vpp for line signal Impedance Min 1kQ Mic power activated Min 4 kQ line Tip Balanced Microphone Hot In Unbalanced Microphone In Line In Ring Balanced Microphone Cold In Sleeve Ground Power to external electret microphone 1 3V 3 0V DC SNR gt 40dB 12V phantom power Audio output 3 5 mm jack for line out Max 2 8Vpp Impedance Max 1000 normal lt 1Q SNR gt 40dB Network Security Password protection IP address filtering IEEE 802 1X network access control HTTPS encryption digest authentication user access log centralized certificate management This product includes software developed by the OpenSSL Project for use in the OpenSSL Tool kit www openssl org and cryptographic software written by Eric Young eay cryptsoft com Supported protocols IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP CIFS
96. s and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some frames are dropped Unicasting is used for video on demand transmission so that there is no video traffic RIP over RISP This unicast method RTP tunneled Over RTSP on the network until a client connects and is useful as it is relatively simple to configure y requests the stream firewalls to allow RTSP traffic Note that there are main Or 10 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections AXIS Media Control negotiates with the Axis product to determin
97. s gt LED See the online help for more information The Status LED can be configured to flash while an event is active The Status LED can be configured to flash for identifying the unit Go to Setup gt System Options gt Maintenance The Power LED can be configured to be unlit during normal operation To configure go to Setup gt System Options gt Ports amp Devices gt LED See the online help for more information The Network LED can be disabled so that it does not flash when there is network traffic To configure go to Setup gt System Options gt Ports amp Devices gt LED See the online help for more information AXIS Q1615 E Network Camera Hardware Overview LED Color Indication Housing Green Normal operation fan and heater Flashing Single flash Heater error green Double flash Fan error Triple flash General error Alarm events will be triggered through the camera s input port Contact your Axis reseller for information about spare parts and troubleshooting Note This status LED referred to in the table above is located in the housing Status LED Behavior for Focus Assistant Color Indication Green Focus Assistant is enabled The lens is optimally adjusted Amber The camera has been moved or an object has been inserted in front of the lens Exit and restart the Focus Assistant The lens is less optimally adjusted Red The camera has be
98. s motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection 39 AXIS Q1615 E Network Camera Detectors Recommended values 5 15 60 90 75 95 Default values 15 90 90 Note e To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size e To avoid triggering on small objects select a high object size e While monitoring an area where moving objects are not expected select a high history level This will cause motion detection to trigger as long as the object is present in the window e To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The threshold value can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Detectors gt Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events gt Action Rules and set up an action rule see Set Up Action Rules on page 43 Detected audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls below the threshold value which is represented by the bar 40 AXIS Q16
99. sly and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 60 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 52 The ARP Ping service is enabled by default but is automaticall
100. st of windows and enter a descriptive name 4 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 5 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 6 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Parameter Object Size History Sensitivity Description Object size relative to window size Object memory length Difference in luminance between background and object High level 100 Only very large objects trigger motion detection An object that appears in the window triggers motion detection for a long time before it is considered as non moving Ordinary colored objects on ordinary backgrounds trigger motion detection Medium level 50 A large difference in luminance is required to trigger motion detection Low level 0 Even very small objects trigger motion detection An object that appears in the window trigger
101. t see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help 12 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 51 Overlay Image An overlay image is a static image superimposed over the video stream The image for example a company logo is used to provide extra information or to mask a part of the image For more information about privacy masks see Privacy Mask on page 30 To use an overlay image the image must first be uploaded to the Axis product The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by 4 and cannot be larger than the maximum image resolution If combining text and image overlays take into consideration that the text overlay occupies 16 or 32 pixels in height depending on the resolution and has the same width as the video image To automatically scale the image to the resolution used by the Axis product select the option Scale with resolution from the Transparency Settings page which is displayed when uploading in the image To upload an overlay image 1 Go to Video amp Audio gt Overlay Image
102. t value the limitation kicks in However because MBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rate Because setting a target value prevents the bit rate from increasing frame rate and image quality are affected negatively To partly compensate for this select which variable shall be prioritized frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected The current bit rate can be set to appear as text overlay Under Overlay Settings select Include text and enter the modifier b in the field To apply the settings click Save MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used 23 AXIS Q1615 E Network Camera Video and Audio e When setting u
103. tem Specifications Video access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows Vista XP Windows 7 and Server 2008 DirectX 9c or higher For other operating systems and browers see www axis com techsup Built in aids in Focus assistant levelling assistant remote back focus pixel counter software General Casing Camera Metal zinc IP66 and NEMA 4X rated IK10 impact resistant aluminum enclosure Color white NCS S 1002 B Tools Torx screwdriver T20 Memory 512 MB RAM 256 MB Flash Battery backed up real time clock Power Power over Ethernet IEEE 802 3af 802 3at Type 1 max 12 95 W or Power over Ethernet Plus PoE IEEE 802 3at Type 2 using 2 event classification max 25 5 W Typical power consumption 4 3 W Connectors RJ45 10BASE T 100BASE TX PoE RS485 422 Terminal block for configurable input output 12 V max load 50 mA 3 5 mm jack for mic in max 80 mVpp or line mono input max 6 2 Vpp 3 5 mm jack for line mono output max 2 8 Vpp to active speaker or other line inputs Edge storage SD SDHC SDXC UHS I memory card slot card not included Memory card up to 64 GB Support for recording to network share Network Attached Storage or file server Operating 30 C to 50 C 22 F to 122 F with PoE down to 40 C 40 F with Axis High conditions PoE midspan max 30 W Humidity 10 100 RH condensing Approvals EN 55022 Class B EN 61000
104. the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server Obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 54 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 53 e Set manually Allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help O for information on how to create custom date and time formats To include date and time in the overlay text go to Video amp Audio and select Include date and Include time 51 AXIS Q1615 E Network Camera System Options Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneou
105. the output for a defined period of time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options gt Ports amp Devices gt I O Ports and set the port s Normal state For more information about I O ports see 1 0 Ports on page 58 34 AXIS Q1615 E Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom The PTZ menu is available if digital PTZ pan tilt and zoom is enabled in the selected view area or if a PTZ driver has been uploaded For more information on view areas see View Area on page 27 For more information on how to upload a driver see To switch between the two options see Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position A preset position consists of the following values e Pan and tilt positions e Zoom position e Focus position e Iris position Each view area has ts own preset positions Preset positions can be accessed in several ways e By selecting the preset from the Source drop down list in the Live View Page e When setting up action rules See page 43 e When setting up Guard Tour See page 35 To add a preset position 1 Go to PTZ gt Preset Positions 2 Click in the image or use the controls to steer the camera view to the desired position 3 Entera descriptive name in the Current position field 4
106. this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in The IP address has been changed by DHCP Certificate error when using IEEE 802 1X When HTIPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 60 IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to locate the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be syn
107. tons must both be active Click either button to stop audio transmission PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users Note These controls are available if digital PTZ is enabled in the selected view area or if a PTZ driver has been uploaded For more information on view areas see View Area on page 27 For more information on how to upload a driver see To switch between the two options see Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer F Click the Center mode button and click in the image to center the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel 15 AXIS Q1615 E Network Camera Access the Product Ct panel Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 36 Source To view a specific view area or preset position select it from the Source list View Area 1 w Focus bar Click on a position on the focus bar to set the focus position This will disable the product s autofocus To re enable use th
108. vacy masks cannot be bypassed using the VAPIXO application programming interface API The Privacy Mask List Video amp Audio gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Q Important Adding many privacy masks may affect the product s performance Focus You can focus the Axis product under Video amp Audio gt Focus For most applications the adjustments on the Basic tab are sufficient If required additional adjustments can be made on the Advanced tab Before focusing always click Open iris to open the iris to its maximum This gives the smallest depth of field and thus best conditions for correct focusing Click Enable iris when finished focusing Basic Follow the on screen instructions on the Basic tab to adjust zoom and focus The pixel counter is used to determine the number of pixels in an area of the image for example to ensure that the image size fulfills specific requirements To position the pixel counter click on the text and drag the window to the desired position Note e The back focus step 2 should only be reset if the camera has been focused previously e Setfocus as precisely as possible using the focus puller on the lens step 3 before starting the automatic fine tuning step 4 e
109. video image in Internet Explorer and click Settings E AXIS Media Control X Video Audio PTZ Recording General Network Streaming Snapshot H264 AXIS Media Control a Copyright 2004 2011 Axis Communications AB Version 6 02 Versions Item Version Media Control 6 2 10 8 Audio Component 3 2 3 1 RTP Source Filter 3 2 5 2 H 264 Video Decoder 3 0 2 0 Motion JPEG Video Decoder 3 0 2 0 File Writer 2 0 24 0 Overlay Mixer Filter 2 0 4 0 View License View User s Manual Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTime M The following paths can be used xrtsp lt ip gt axis media media amp xrtsp
110. wnloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous Recording The Axis product can be configured to continuously save video to a storage device For information about storage devices see Storage on page 57 To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 Go to Recordings gt Continuous 2 Select Enabled 3 Select the type of storage device from the Storage list 4 Select a Stream profile to use for continuous recordings To include audio in the recording use AAC audio encoding and make sure that audio is enabled in the selected stream profile 46 AXIS Q1615 E Network Camera Recordings 5 Click Save to save and start the record
111. y disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options gt Network gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s lt IP address gt lt serial number gt temp ping s 408 lt IP address gt Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt 52 AXIS Q1615 E Network Camera System Options ping 1 408 t lt IP address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting
112. ynchronize the product s date and time settings with an NTP server Go to Setup gt System Options gt Date Et Time Check that the correct Audio Input source is selected under Setup gt Video amp Audio gt Audio Settings Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead Storage and disk management problems Storage disruption Video cannot be recorded SD card cannot be mounted A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log under System Options gt Support gt Logs amp Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 43 Check that the SD card is not write protected that is read only Reformat the SD card and then click Mount Formatting the card will remove all content including all recordings from the SD card 64 Technical Specifications AXIS Q1615 E Network Camera Technical Specifications Function group Item Specifications Camera Models AXIS 01615 E 2 MP HDTV 1080p resolution outdoor Image sensor Progressive scan RGB CMOS 1 2 8 Lens P lris IR corrected varifocal CS mount support for DC iris lens megapixel resolution 2 8 8 mm F1 3
113. zed users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the pro

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