Hisense WFN9012 washing machine
Contents
1. CHILD SAFETY IF AVAILABLE To protect the appliance against improper use turn the plastic screw on the interior of the door To do this use a coin or similar objects e Slot vertical the door will not lock e Slot horizontal normal position the door can be locked again BEFORE THE FIRST WASH CYCLE To remove any residual water used during testing by the manufacturer we recommend that you carry out a short wash cycle without laundry 1 Open the tap 2 Close the door 3 Pour a little detergent about 30 ml into the main wash chamber UI of the deter gent dispenser 4 Select and start a short programme see separate quick reference guide PREPARATION OF THE WASHING 1 Sort the laundry according to e Type of fabric care label symbol Cottons mixed fibres easy care synthetics wool handwash items The wool wash cycle of this machine has been tested and approved by The Woolmark Company for the washing of Woolmark garments labelled as machine wash provided that the garments are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine e Colour Separate coloured and white items Wash new coloured articles separately e Loading Wash items of different sizes in the same load to improve washing efficiency and distribution in the drum e Delicates Wash small items e g nylon stockings belts etc and items with hooks e g bras in a cloth bag or2. ball or bag supplied with the detergent and place it directly inside the drum When using descaling agents bleaches or dyes make sure that they are suitable for washing machines Descalers could contain compounds that can damage parts of your washing machine Do not use any solvents in the washing machine e g turpentine benzine lf you use starch powder proceed as follows 1 Wash your laundry using the desired wash programme 2 Prepare the starch solution according to the starch manufacturer s instructions 3 Select the Rinse and Spin programme reduce the speed to 800 rpm and start the programme 4 Pull out the detergent drawer until you can see about 3 cm of the main wash chamber Ll 5 Pour the starch solution into the main wash chamber LIU while the water is running into the detergent drawer 6 If there are starch residues in the detergent drawer when the programme has finished clean the main wash chamber REMOVING THE FILTER We recommend that you check and clean the filter regularly at least two or three times a year Especially lf the appliance is not draining properly or if it fails to perform spin cycles ifthe pump is blocked by a foreign body e g buttons coins or safety pins IMPORTANT Ensure that the water has cooled before draining the appliance 1 Stop the appliance and unplug it 2 Depending on the model remove the plinth by holding it tightly on both sides pus
3. pillow case with zip Always remove curtain rings or wash curtains with the rings inside a cotton bag 2 Empty all pockets Coins safety pins etc can damage your laundry as well as the appliance drum and tub 3 Fasteners Close zips and fasten buttons or hooks loose belts or ribbons should be tied together e Stain removal Blood milk eggs etc are generally removed by the automatic enzyme phase of the programme e To remove red wine coffee tea grass and fruit stains etc add a stain remover to the main wash chamber LI of the detergent dispenser Pre treat heavily soiled areas with stain remover if necessary Dyeing e Only use dyes that are suitable for washing machines e Follow the Manufacturer s instructions e Plastic and rubber parts of the washing machine can be stained by dyes Loading the laundry 1 Open the door 2 Load the articles one at a time loosely into the drum without overfilling Observe the load sizes given in the quick reference guide Note Overloading the machine will result in unsatisfactory washing results and creased laundry 3 Close the door DETERGENTS AND ADDITIVES Always use high efficiency low foam detergent for a front load machine The choice of detergent depends on e type of fabric cottons easy care synthetics delicate items wool Note Use only specific detergents for washing wool e colour e the wash temperature e degree and type of soiling Remarks Any whitish resi
4. pipe is frozen or not Press Start Pause key after fault is removed If fault occurs again please contact with after sale service refer to after sale service b F03 displayed on screen The washer is not emptied The washer stops the program being executed Shut down the machine and disconnect power supply Check e Drain pipe is knotted or not e Filter in drain pump is blocked or not refer to the cleaning of filter in drain pump IMPORTANT Ensure that the water has cooled before draining the appliance e the drain hose is frozen up Plug in the appliance again Select and start the Drain programme or push the Reset button for at least 3 seconds and restart the desired programme If the fault occurs again please contact After Sales Service see After Sales Service C Fault code The washer stops when the program is running The display window shows fault code from F04 to F07 F13 F23 or UNB If fault code F24 is shown Water level reaches overflow level Remove it by pressing Start Pause key and feed water Select and start required program If fault occurs again disconnect power supply and contact with after sale service If fault code F04 to F07 shown Electronic module fails Press Power Supply key for 3 sec to turn off the machine After fault is removed press Start Pause key If fault occurs again disconnect po
5. Hisense Hisense USER S OPERATION MANUAL Before operating this unit please read this manual thoroughly W10677398 and retain for future reference INSTRUCTIONS FOR USE BEFORE USING THE WASHING MACHINE PRECAUTIONS AND GENERAL RECOMMENDATIONS DESCRIPTION OF THE WASHING MACHINE OPENING CLOSING DOOR CHILD SAFETY IF AVAILABLE BEFORE THE FIRST WASH CYCLE PREPARATION OF THE WASHING DETERGENTS AND ADDITIVES REMOVING THE FILTER DRAINING RESIDUAL WATER CARE AND MAINTENANCE TROUBLESHOOTING GUIDE AFTER SALES SERVICE TRANSPORT HANDLING ELECTRICAL CONNECTION NOTE The manufacturer reserves the right for any modifications on the product which might be deemed necessary or useful without informing about it in this IFU Thank you for choosing a Hisense washing machine Before operating your new washing machine please read this instruction carefully and keep it for future reference Please make sure the socket is grounded securely the water source connection is reliable The manufacturer declines all liability and warranty for damage to property or injury to persons or animals due to non compliance with the directions given in this instruction If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard The new hose sets supplied with the appliance are to be used and that old hose sets should not be reused This appliance can be use
6. aining of water siphoning effect 2 e Fix the drain hose securely to prevent scalding during machine drainage e 6 Electrical connection e Electrical connections must be carried out by a qualified technician in compliance with the manufacturer s instructions and current standard safety regulations e Data regarding voltage power consumption and protection requirements is given on gt the inside of the door e The appliance must be connected to the mains by means of a socket with an earth connection in accordance with current regulations The washing machine must be earthed by law The manufacturer declines all liability for damage to property or injury to persons or animals due to non compliance with the directions given above e Donotuse extension leads or multiple sockets Make sure the capacity of the socket is powerful enough to drive the machine during heating e Before any maintenance on the washing machine disconnect it from the mains supply e After installation access to the mains plug or to disconnection from the mains supply must be ensured at all times via a double pole switch e Do not operate the washing machine if it has been damaged during transport Inform 3 After Sales Service s e Mains cable replacement is only to be carried out by After Sales Service e The appliance must only be used in the household for the prescribed uses 4 Minimum housing dimensions m Width 600 mm Height 850 mm e Depth re
7. d by children aged from 8 years and above and persons with reduced physical Sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of theappliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be by children without supervision This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance The maximum permissible inlet water pressure 1MPa for appliances intended to be connected to the water mains The minimum permissible inlet water pressure 0 1MPa if this is necessary for the correct operation of the appliance For washing machines with ventilation openings in the base that a carpet must not obstruct the openings BEFORE USING THE WASHING MACHINE 1 Removing the packaging and inspection e After unpacking ensure that the washing machine is undamaged If in doubt do not use the washing machine Contact After Sales Service or your local retailer e Check that the accessories and supplied parts are all present e Keep the packaging materials plastic bags polyst
8. ded e g bathrobes this system may reduce the spin speed automatically or even interrupt the spin completely if it detects too great an imbalance even after several spin starts in order to protect the washing machine e lf the laundry is still too wet at the end of the cycle remove some articles of laundry and repeat the spin cycle e Excessive foam formation may prevent spinning Use the correct amount of detergent e Check that the spin speed selector has not been set to 0 If your washing machine has a time display the programme time initially displayed is lengthened shortened by a period of time This is a normal capacity of the washing machine to adapt to factors that can have an effect on the wash programme time e g e excess foam formation e load imbalance due to heavy items of laundry e prolonged heating time due to reduced inlet water temperature Because of influences like these the time remaining in the programme run is recalculated and updated if necessary In addition during the filling phase the washing machine determines the load and if necessary adjusts the initial programme time displayed accordingly During such update periods an animation appears on the time display 14 Hot Cold fill fault For Models with Dual Inlets If you wish to connect hot and cold water supply Fig 1 1 Fix the red marked inlet hose to the hot water tap and to the inlet valve with the red filter on the rear side o
9. duct Location and surroundings The washing machine must only be installed in enclosed spaces Installation in the bathroom or other places where air is humid is not recommended Do not store flammable fluids near the appliance Safety Do not leave the appliance plugged in when not in use Never plug or unplug the power from the mains supply if your hands are wet Turn off the tap Before any cleaning and maintenance switch off the machine or disconnect it from the mains e Clean the outside of the washing machine with a damp cloth Do not use abrasive detergents e Never open the door forcibly or use it as a step DESCRIPTION OF THE WASHING MACHINE Worktop Control panel Detergent dispenser Door Child safety device if provided inside the door Plinth covering pump access Adjustable feet okwWN AN NO Control panel layout and appearance will depend on the model OPENING CLOSING DOOR Only when the door opening light in green on control panel is lit can the door be opened Never open the door forcibly while the machine is running otherwise you can damage the door lock If you must open the door while the machine is running first turn off the power or pause the cycle then wait for at least 2 minutes for the door lock to be released To open the door hold the door handle press the inside handle and pull the door Close the door by pressing it without excessive force until it clicks shut
10. dues on dark fabrics are caused by insoluble compounds used in modern phosphate free powder detergents If this occurs shake or brush out the fabric or use liquid detergents Use only detergents and additives specifically produced for domestic washing machines When using descaling agents dyes or bleaches for the pre wash make sure that they are suitable for use in domestic washing machines Descalers could contain products which could damage your washing machine Do not use any solvents e g turpentine benzine Do not machine wash fabrics that have been treated with solvents or flammable liquids Dosage Follow the dosage recommendations on the detergent pack They depend on e degree and type of soiling e size of wash follow the detergent manufacturer s instructions for a full load e half load 3 4 the amount used for a full load o minimum load about 1 kg 1 2 the amount used for a full load e water hardness in your area ask for information from your water company Soft water requires less detergent than hard water Notes Too much detergent can result in excess foam formation which reduces washing efficiency If the washing machine detects too much foam it may prevent spinning Insufficient detergent may result in grey laundry in time and also calcifies the heating system drum and hoses Where to put detergent and additives The detergent drawer has three chambers fig A Prewash chamber U e Detergen
11. e Eco system oo 2 Plug in the appliance once again CARE AND MAINTENANCE Appliance exterior and control panel e Can be washed down with a soft damp cloth e A little neutral detergent non abrasive can also be used e Dry with a soft cloth Door seal e Clean with a damp cloth when necessary e Check the condition of the door seal periodically Filter e Check and clean the filter regularly at least two or three times a year see Removing the filter Do not use flammable fluids for cleaning the appliance Detergent dispenser 1 Press the release lever in the main wash compartment downward and remove the drawer fig A 2 Remove the cover grid from the fabric softener compart ment Remove the separator from the main wash compart ment by pulling it upward fig B 3 Wash all the parts under running water 4 Refit the separator and the grid in the detergent drawer and fit the drawer back inside its housing Water supply hose Check the supply hose regularly for brittleness and cracks and replace it if necessary using a new hose of the same type available from After Sales Service or specialist dealer Mesh filter for water connection Check and clean regularly For washing machines with an inlet hose as shown on pictures A 1 Close the tap and loosen the inlet hose on the tap 2 Clean the internal mesh filter and screw the water inlet hose back onto the tap 3 Now u
12. ection Do not use extension leads or multi sockets Electric supply must be adequate for the machine s 10 A Current Rating Electrical connections must be made in accordance with local regulations The electrical power cable must be replaced exclusively by a licensed electrician 18
13. f machine 2 Fix the other inlet hose to the cold water tap and to the inlet valve with the blue filter on the rear side of the machine Make sure a The connections are tightly fixed b Do not invert their position for example cold fill into hot inlet valve and vice versa If you wish to connect only the cold fill follow the below instructions Fig 2 1 You will need a Y piece connector This can be purchased from local hardware or plumb ing supplier 2 Fix the Y piece connector to the cold fill tap 3 Connect the two inlet valves present on the rear part of the machine to the Y piece connector using the hoses provided Ensure that All connections are tightly fixed Do not allow children to operate crawl on be near or inside your washer Note that during the wash cycles the surface temperature of the porthole door may increase Close supervision of children is necessary when the appliance is used near children pm Cold fill Hot fill in Cold fill l r _Y piece s C Red inlet valve 2 Blue inlet valve Red inlet valve i Blue inlet valve Fig 1 Fig 2 F04 F05 F06 F07 and F24 a F01 displayed on screen The machine is not fed with water or insufficient water Check e Faucet is fully open and has enough water pressure e Water inlet pipe is knotted or not e Filtering net of water inlet pipe is blocked or not refer to maintenance and repair e Water
14. fer to programme chart e 1 Packaging The packaging material is entirely recyclable and marked with the recycling symbol 5 Adhere to current local regulations when disposing of packaging material Disposing of packaging and scrapping old washing machines The washing machine is built from reusable materials It must be disposed of in compliance with current local waste disposal regulations Before scrapping remove all detergent residues break the door hook and cut off the power cable so that the washing machine is made unusable This appliance is marked according to the European directive 2002 96 EC on Waste Electrical and Electronic Equipment WEEE By ensuring that this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product The symbol pze on the product or on the documents accompanying the product indicates that this appliance may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment Disposal must be carried out in accordance with local environmental regulations for waste disposal For more detailed information about treatment recovery and recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the pro
15. gramme has been selected and the Start Pause indicator lamp is flashing Reselect the desired programme and press the Start Pause button e the door has been opened and the Start Pause indicator lamp is flashing Close the door and press the Start Pause button again e Check if there is too much foam inside machine enters kill foam routine The machine will run again automatically after a period e the washing machine s safety system has been activated see Fault description table Residue from detergent and additives left in the detergent drawer at end of wash Check whether e the cover grid of the softener chamber and the separator of the main wash chamber are correctly installed in the detergent dispenser and all parts are clean see Care And Maintenance e sufficient water is entering The mesh filters of the water supply could be blocked see Care and Maintenance e the position of the separator in the main wash chamber is adapted to the use of powder or liquid detergent see Detergent and Additives Machine vibrates during spin cycle Check whether e the washing machine is level and standing firmly on all four feet e the transport bolts have been removed Before using the machine it is imperative that the transport bolts are removed Final spin results are poor The washing machine has an imbalance detection and correction system If individual heavy items are loa
16. hing it downward and tilting it to the front Or push down on the tabs provided on both the sides and remove it Place a container beneath it gt O Open the filter but do not remove it completely Slowly turn the filter counterclockwise until the water begins to drain out Wait until all the water has drained Now unscrew the filter completely and remove it Clean the filter and the filter chamber Check that the pump rotor moves freely Re insert the filter and screw it in clockwise as far as it will go 0 Pour about 1 litre of water into the detergent drawer to reactivate the Eco system Check that the filter is inserted properly and securely 11 Reinstall the plinth 12 Plug in the appliance once again gt O ON OD O 13 Select a programme and start it DRAINING RESIDUAL WATER Before emptying the residual water switch the appliance off and unplug it from the mains socket Remove the plinth Place a container beneath it 11 1 Open the filter but do not remove it completely Slowly turn the filter counterclockwise until the water begins to drain out Wait until all the water has drained Now unscrew the filter completely and remove it Tilt the appliance forward carefully to allow the water to flow out Refit the filter and screw it in clockwise as far as it will go Refit the plinth Before using the washing machine again 1 Pour approx 1 litre of water into the detergent drawer to reactivate th
17. nscrew the inlet hose on the rear of the washing machine 4 Pull off the mesh filter from the washing machine connection with universal pliers and clean it 5 Refit the mesh filter and screw the inlet hose on again 6 Turn on the tap and ensure that the connections are completely water tight 12 13 TROUBLESHOOTING GUIDE Depending on the model your washing machine is equipped with various automatic safety functions This enables faults to be detected in good time and the safety system can then react appropriately These faults are frequently so minor that they can be resolved within a few minutes The washing machine will not start no indicator lamps are on Check whether e the mains plug is inserted into the socket and the power switched ON e the wall socket is functioning correctly use a table lamp or similar appliance to test it The washing machine will not start and the Start Pause indicator lamp flashes Check whether e the door is properly closed child safety e the Start Pause button has been pressed e the Water tap closed indication lights up Open the water tap and press the Start Pause button The appliance stops during the programme varies depending on model Check whether e the Rinse Hold indicator lamp lights up terminate this option by pressing the Start Pause button or by choosing and starting the Drain programme e another pro
18. t for the prewash soak Mainwash chamber e Detergent for the main wash e Stain remover e Water softener water hardness class 4 Softener chamber e Fabric softener e Liquid starch Pour additives only up to the MAX mark How to position the separator in the main wash chamber for powder or liquid detergent For use with powder detergent Place the separator in the higher position Lift the separator until its top can be reclined Place its hooks on the upper end of the back C guide rails and slightly push the separator down to fix it pn fig B and C A gap should remain between the separator and the bottom of the main wash chamber If the separator has been correctly installed fig B and C For use with liquid detergent place the separator in the lower position Secure the separator in the chamber using the front guide rails Position the separator so that it touches the bottom of the main wash chamber LIL fig D Notes Keep detergents and additives in a safe dry place out of the reach of children Liquid detergents can be used for programmes with prewash However in this case a powder detergent must be used for the main wash Do not use liquid detergents when activating the Start Delay function if available on your washing machine To prevent dispensing problems when using highly concentrated powder and liquid detergents use the special detergent
19. wer supply and contact with after sale service If fault code F13 is shown Door lock is abnormal Start program for 20 sec and unlock the washer door PTC to check whether the door is closed Open or close it again After fault is removed press Start Pause key If fault occurs again disconnect power supply and contact with after sale service If fault code UNB is shown Unbalance alarm Press Power Supply key for 3 sec to turn off the machine Open the door and re tidy clothes and then rotate program knob to single dehydration mode Spin clothes to dry again If fault occurs again disconnect power supply and contact with after sale service AFTER SALES SERVICE Before contacting After Sales Service 1 Try to remedy the problem yourself see Troubleshooting Guide 2 Restart the programme to check whether the problem has solved itself 3 Ifthe washing machine continues to function incorrectly call After Sales Service TRANSPORT HANDLING Never lift the appliance by the worktop when transporting 1 2 3 4 Pull out the mains plug Turn off the tap Disconnect the inlet and drain hoses Eliminate all water from the hoses and from the appliance see Removing the Filter Draining Residual Water Fit the transport bolts obligatory The machine is over 55 Kg in weight two persons are needed to move it ELECTRICAL CONNECTION Only use a socket with an earth conn
20. yrene parts etc out of reach of children as they are potentially dangerous 2 Remove the transport bolts e The washing machine is fitted with transport bolts to avoid any possible damage to the interior during transport Before using the machine it is imperative that the transport bolts are removed e After their removal cover the openings with the 4 enclosed plastic caps 3 Install the washing machine e Move the appliance without lifting it by the worktop e Install the appliance on a solid and level floor surface preferably in a corner of the room e Ensure that all four feet are stable and resting on the floor and then check that the washing machine is perfectly level use a spirit level e Ensure that the ventilation openings in the base of the washing machine if available on your model are not obstructed by a carpet or other material 4 Water inlet e Connect the water supply inlet hose in accordance with the regulations of your local water company e Water inlet Depending on models Single inlet Cold water only Dual inlet Hot and cold water e Water tap 3 4 threaded hose connector 5 Drain PRECAUTIONS AND GENERAL RECOMMENDATIONS e Connect the drain hose to the siphon or hook it over the edge of a sink by means of the U bend supplied J e fthe washing machine is connected to an integrated drainage system ensure that the latter is equipped with a vent to avoid simultaneous loading and dr
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