Home

Planar Systems UR9850

1. 00 ccc cence ee rr rr rr rer rr rr rer rea 117 WitraRes LED Ode 117 Error Codes in the UltraRes Control Software 118 Symptoms Possible Causes and Solutions 120 Symptom Can t Get PC to Output 4K 24 30HZ s ssereseerrrsrsrrrrrrrrrrrrrrr rer rer 120 Symptom Can t Get PC to Output 4K eo 121 Symptom My Scheduled Network Power On Off Settings Aren t Working 122 Symptom IR Isn t Working Properly 0 ccc cece cece cet e tenn eee rer rr rr rr rr rr rr era 122 Accessing Planar s Technical Support Website 123 Downloading Additional Documentation and Firmware 123 Downloading Utility Software 123 Regulatory Information 124 Planar UltraRes User Manual v Introduction Planar UltraRes 4K professional display is a family of 84 Ultra HD displays that produce resolution and picture quality not before seen in large format LCD displays There are three different offerings the UR8450 LX UR8450 MX and the UR8450 3D Designed specifically for resolution rich commercial applications Planar UltraRes displays offer the image quality connectivity industrial design and configuration options required in leading control rooms collaboration rooms and digital branding installations Some of the features of the UltraRes display are e Ultra HD 3840 x 2160 resolution 120Hz vertical refresh e Outstanding picture quality 4x pixel density of a comparably sized Full HD display e Slim des
2. 3 Use the provided template to determine the center points of the wall mounts The V notches are labeled L for a landscape display or P for a portrait display Use the appropriate V notch to align with the horizontal line drawn in the previous step Planar UltraRes User Manual 22 Installing an UltraRes Display on a Wall 4 Inthe hole marked Top on the template mark the center of the hole on the wall Be sure the vertical line runs through the center of the hole and that the template is plumb You may wish to screw the template in place to make the next steps easier Note If you are installing a landscape display and the template is too long you can break the template at the notch labeled P 5 Let the template hang vertically so it is plumb as the bottom hole in the template determines where the bottom mount will be installed 6 Mark the center of the hole at the bottom of the template that corresponds with your display orientation Planar UltraRes User Manual 23 Installing an UltraRes Display on a Wall 7 Ifyou have screwed the template in place remove each screw and the template 8 Line up the middle hole of the top wall mount with the screw hole drilled from the template Note This picture shows mounts for a landscape installation 9 Tighten the screw into the mount 10 Use a level to make sure the mount is level 11 Then install additional screws as needed Note Screws
3. Reset to Factory Default Clicking the button below resets ALL settings to the factory default This includes network settings date and time etc as well as settings like scheduled power on off and other setup options Click here to reset softvare options to factory default f Reset ALL to Factory Default m Product ID Link You can change the link at the top center of every web page to point to any web page you choose To return to the default setting just delete any custom setting here Product ID Link http www planar com Click here to modify the product ID link Change Product ID Link Advanced Settings In normal operation Remote Monitoring uses system queries on a regular basis to monitor each display for source sync status and to verify the display is responding to RS232 commands as well as to check for any configured onditions such a r supply status Selecting this option disables activity gen u ted by this background polling NOTE This is for diagnostic use only This setting is NOT saved Selecting this option disables all alerts F Disable polling for alert conditions Change Advanced Settings 1 Click Choose File to locate the latest UltraRes software that you downloaded from Planar s website Note Make sure the software is downloaded to a local drive 2 Click Load Software to load the new software This process can take a few minutes depending on the speed of your ne
4. DisplayPort4 HDMI 2 HDMI 4 Current DisplayPort2 Current DisplayPort4 Input Mode Status Connected Serial COM55 There are three basic types of 4K sources e PCs with NVIDIA graphics cards such as NVIDIA Quadro K5000 e PCs with AMD graphics cards such as AMD Radeon 7970 e HDMI 4K sources like Blu ray such as Sony BDP S790 Note Apple has not yet provided support for 4K output from a Mac so you can t get 4K output to work However a 4K output does work when the Mac is running Windows in Boot Camp 1 Connect to the display with UltraRes Control Planar UltraRes User Manual 33 Connecting Sources 2 Inthe Multiple Input Setup area select the input that will be used for Input 1 File Tools Connection Status Connected Disconnect Select the first source from either group Input Source DisplayPort 1 DisplayPort 2 DisplayPort 3 _ DisplayPort 4 emm HDMI2 HDMI3 HDMI4 Be sure you REN have selected this Help Power Status Error Code On None PowerOn Power Of Multiple Input Setup Input 1 Based on Input Source DisplayPort 1 HDMI 1 Current HDMI Input 2 Based on Input Source DisplayPort2 HDMI 2 Current DisplayPort2 Status Connected Serial COM55 Source Settings Display Blank Screen info Error Log ei gd Input 3 Based on Input Source DisplayPon3 HOMI3 Current HDMI3 Input 4 Based on Input Source Q DisplayPort
5. Signal Type Resolution 640x480 160 31 469 25 175 960x2160 Ir PC l ne Rate kHz Frame Rate H2 Pixel Rate MHz DisplayPort RGB DisplayPort YUV HDMI YUV References VESA DMT CEA 861 E Format 1 v CEA 861 E VIC 16 with horizontal parameters halved and vertical parameters doubled v CEA 861 E VIC 16 with vertical parameters doubled VESA CVT R v v IVESA CVT R ITU R BT 1358 CEA 861 E Format 17 amp 18 SMPTE 125M CEA 861 E Format 6 amp 7 SMPTE 274M CEA 861 E Format 20 e NS SN S 1920x2160 60 29 i v 3840x2160 124 52 438 209 75 3840x2160 130 65 688 262 75 v v v 576p 5 1 25 127 N E E E 1080p EE 1080p 8 125 74 25 1080p 30 33 75 74 25 v 1080p 50 56 25 148 5 v 2 2 v S D gt 35 35 60 131 0 131 WER bf vie md bf i ed W ee EE 60 45 BE HDTV 4 27 5 128 0 133 de 0 67 5 Planar UltraRes User Manual 105 Multiple Input Compatibility Signal Compatibility d 3 E o CAE 2 3 Signal Type Resolution Frame Rate Hz Sis 2 3 St lele lg glg gt gt gt S s 8 la aja Ale WEE I A ja 640 x 480 60 J 960 x 2160 60 v PC 1920 x 2160 60 Viv Viv 1920 x 2160 J v 3840 x 2160 v y 3840 x 2160 v v 480 d EDTV i 576p v 1080i J 1080i J 720p E 720p 7 HDTV 1080p d ld d JI 1080p d I Kar 1080p ZIZ SEI 1080p Ka Pal 1080p Fie UHDTV 3840 x 2160 J LA
6. 020 1229 01B Contents JG EE EE 1 Important Safety Instructions arr 2 Recommended USaJe EE 5 Burn In Versus Temporary Image Retention sssseseeseerererrerrrrrrrrrrrrrr rss rr rr rss ra 5 Normal Use Thermal Guidelines rr rr rr rr rr rr rr rr rr KKR rr rr rr ra 6 Basic Concept of Planar UltraRes Display 7 Using the Remote Control 8 Powering On Off Planar UltraRes Displavs rr rr rr rr rr rr rr rr rr ssd 9 Planar UltraRes in Standby Mode sseerererererererrrrrrrrrrrrrrrrrr ers rese res rss rss saa 10 Te Ut SACU WEE 11 Supported Formats for Multiple Inputs ssserssererserererrrrrrrrrr rer rr rr rr rr rr rr rss rs 11 Supported Formats for Single Inputs 0 cece cence cece nnn nen rr rer rr rr rss rss 11 Installing a Planar UltraRes Display 12 Before YOU e ET 12 Tools Equipment Eege eh At une ege As Nee Bee e E dees 12 Other Things You May Nee 12 Plan Your Installation ste bg n Ee NEE ERNEIEREN NEEN E RTE EE dee dr ness 12 Supported KE El e EE 13 Setting Up AMD Graphics Cards For 3D Content 14 Setting Up NVIDIA Graphics Cards for 3D Content 15 Recommended Ae ET 16 Unpacking and Checking Accessories sssseeerereererrrrrrrrrrrrrrrrrrrrr rr rr rr rr rr rr rr rer ert 17 LCD Module Bor EE 17 Accessory eege 19 Hengebro GTA 20 Installing an UltraRes Display on Wallo ssseeeseserererererrrrrrrrrrrrrrr rese reser er r rss rss ass 21 Using the Kickstand Bracket 2 eX VE ENEE dE NN EEN NN NEEN rr rr rr rr
7. 2pm Off at Each day has its own schedule Enter times in 24 hour clock e g 1400 2pm MONDAY On at Off at TUESDAY On at Off at WEDNESDAY On at Off at THURSDAY On at Off at FRIDAY On at Off at SATURDAY On at Off at SUNDAY On at Off at Submit Changed Settings Click to change settings Change Power On Off Settings Planar UltraRes User Manual 75 Remote Monitoring Source Setup Remote Monitoring Source Setup The Source Setup page allows you to perform the same tasks that you can using the Remote Monitoring software e Select single or multiple input mode e Select an input source for each input in single input mode e Select different options for inputs in multiple input mode Planar UltraRes PLANAR A Unit Status Display Control Source Setup Power On Off Source Setup Input Mode Advanced Setup Admin Settings single multiple Network Setu gt Input Source Date and Time Access Control DisplayPort 1 HDMI 1 Software Setup DisplayPort 2 HDMI 2 Reboot e ker DisplayPort 3 HDMI 3 Fri 15 Mar 2013 16 00 07 POT R DisplayPort 4 HDMI 4 Multiple Input Input 1 Based on Input Source DisplayPort1 HOMI 1 Input 2 Based on Input Source DisplayPort2 HDMI2 Input 3 Based on Input Source DisplayPort3 HOMI 3 Input 4 Based on Input Source DisplayPort 4 HDMI 4 Planar UltraRes User Manual 76 Remote Monitoring Advanced Set
8. 45ms 000001 1 0 1 1 1 1 1 001 00000001 1 1 1 1 1 1 1 0 1 4 1 13 5 ms a 27 ms 27 ms Planar UltraRes User Manual 98 Supported UltraRes IR Commands Using Discrete IR Codes Remote Control Button Name Address Data NEC Data From Remote On 1785 1 0x06F901FE HDMI 1 1785 2 0x06F902FD DisplayPort 1 1785 0x06F903FC HDMI 2 1785 e 0x06F906F9 DisplayPort 2 7 0x06F907F8 Off 9 0x06F909F6 HDMI 3 10 0x06F90AF5 DisplayPort 3 11 0x06F90BF4 Single Input 1785 0x06F90DF2 HMDI 4 1785 Ox06F90EF 1 DisplayPort 4 15 0x06F90FFO Multiple Inputs 17 0x06F911EE Menu 21 Ox06F915EA Previous 22 0x06F916E9 U 1785 26 Ox06F91AE5 e j asf o Left 1785 29 0x06F91DE2 Right 1785 31 0x06F91FE0 Down 1785 24 0x06F918E7 Planar UltraRes User Manual 99 USB and Power Hook Up Touchscreen Setup USB and Power Hook Up 1 Plug in the 5V 4A Power supply connector to the touchscreen power connector Note USB and Power connection to the touchscreen 2 Connect the 5V line cord to the power adapter 3 Plug one end of the USB cable to the USB connector on the touchscreen and the other end to the PC Note USB and Power connection to the touchscreen Touchscreen MultiTouch Driver Installation 1 With the PC on plug in the USB memory stick to the USB drive 2 Locate and open the USB drive Planar UltraRes User Manual 100 Touchscreen PQLabs MultiTouch Platform Content 3 Double click o
9. BC gt ping 192 168 12 12 Pinging 192 168 12 12 with 32 bytes of data Reply from 192 168 12 12 bytes 32 time 2ms TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Reply from 192 168 12 12 bytes 32 time lt ims TTL 64 Ping statistics for 192 168 12 12 Packets Sent 4 Received 4 Lost x lossD Approximate round trip times in milli seconds Minimum Ams Maximum 2ms Average ns Planar UltraRes User Manual 72 Remote Monitoring Home Planar UltraRes Remote Monitoring Software Planar UltraRes Remote Monitoring is a software tool that displays information about the display via a web browser It is used primarily for monitoring reporting and some control for example manually powering the displays on and off Remote Monitoring Home Launch a web browser If you are using DHCP enter in the IP address shown on the Info tab of UltraRes Control If you are not using DHCP enter http 192 168 12 12 in the address bar For either web address entered you should see a page similar to the following Planar UltraRes PLANAR Display Control Remote Monitoring Home Source Setup Use the menu at left to select Remote Monitoring functions Software Setup Reboot Thu 06 Jun 2013 22 32 13 UTC Planar UltraRes User Manual 73 Remote Monitoring Unit Status The Unit Status page shows a list of t
10. Color depth bpp 32 e D Betresh rate va Color depth bpp 2 e Scan type Progressive il S Tang Standard Manual z Horzontal verdcal Arte paeis Active posts map 5 2160 Eront porch pools Eront porch pols 176 A H Sync width posts Sync p dth poets as 3 10 A Total pogets 4400 22 Pomme 5 Juv Polary Positive Poste v Frei dock 24 000 Hr 297 0000 MHz 20 000 2 23 000 to 25 000 29 000 to 31 000 7 Click the Test button Planar UltraRes User Manual 44 NVIDIA Graphics Card Setup for Single Output 8 Click Yes to save your new timing The new timing will show in the Customize list Click OK successful Custom resolution 3840 x 2160 at t 32 bit has been applied ou want to save this resolution for all selected ays erting in 11 seconds 9 Click Yes to confirm the change You can adjust the amount of information appearing on the screen and reduce flickering You can also HDTV and set a country specific signal for your standard definiton SD TV elect the display you would like to change E 8 P PXL2260MW Geh the following settings annedtor EI DisplayPort PC display solution Refresh rate Custom Bonz H ETE d HD SD Color depth 1080p 1920 x 1080 Highest 32 1080p 1680 x 1050 1080p 1600 x 900 1080p 1440 x 900 1080p 1400 x 1050 Planar UltraRes User Manual Select the resolutions that you want to add You
11. Network Settings 0 cc cece cece eee eee teen ee eee teen teen eens neeeeeeees 67 DHCP Network sen RA Ge 67 Static IP NetWork D EE Ee TE NINE EE EE 69 Planar UltraRes Remote Monitoring Software cece cece ce cee cece eee reor ers 73 Remote Monitoring LEE 73 Remote Monitoring Unit Status eg Mekka A geheie RK KRK ses 74 Remote Monitoring Display Control 74 Remote Monitoring Power OO 75 Remote Monitoring Source SetUP ege 76 Remote Monitoring Advanced Setup 77 Remote Monitoring Admin SetUP ssesesereresrrrsrrrrrrrrrrrrrrrr rer rr rr rr ENEE RA EE 77 Remote Monitoring Network Setup 78 Remote Monitoring Date and Time 80 Remote Monitoring Access Control 81 Remote Monitoring Software Setup Upgrading Network Firmware 0eeeeeeee 82 Remote Monitoring Reboot cc ics eg teen Zeg EEN EEN rer rr rr rer r rr rr Ee ien 83 External ONO ER GE EE RE ee ere 84 RS232 COMMUNICANON sese 014 56 ssa EREM SERA EE 85 Eeler Ee EE EE EE e 85 Setting Up Multiple Inputs Using RS232 Commands 0c cee ence cece een ers rer rerna 85 Setting Up Single Inputs Using RS232 Commande 86 RS232 EE E be E A Ee re EE dE be See Ee 87 RS232 Command Format EE 87 RS232 Response Format A d Se AEN ENEE SE ENEE BRENNEREI RR 88 RS232 Command Response Examples sssmmeesererrserrrrrrrrrrrrrrrrrr rer rr rr rr rr rss tess r res sa 89 Supported UltraRes RS232 Commande 90 Planar UltraRes User Manual iii T
12. 107 display front and side 107 display rear 108 LCD module 103 dimming local on off 57 display basics 7 dimensions front and side 107 rear 108 installing 20 drawings 107 driver MultiTouch installing 100 E equipment list 12 error codes 66 118 error log 66 external control 84 F fast startup power 56 firmware upgrading 64 frame delay changing 58 frame tearing fixing 58 Planar UltraRes User Manual 125 G gain 62 gamma 61 graphics card setup AMD 40 NVIDIA 42 H humidity 104 input setup 11 inputs supported formats 11 installation before you build 20 of display on a wall 21 of LCD 20 of video wall 12 planning 12 space requirements 12 UltraRes control software 49 USB drivers for UltraRes control 52 IR codes using 98 IR commands for UltraRes 99 protocol 98 IR not working 122 IR sensor connecting 29 K kickstand bracket for LCD mounts 18 using 28 L landscape wall mounts front view 110 side views 111 LCD installation 20 mounts 17 optical specifications 103 Index wipes 12 LCD module 17 contents in box 17 dimensions 103 operating temperature 104 orientation 103 screen brightness 103 specifications 103 uniformity 103 viewing angle 104 LED behavior 117 LED codes 117 local dimming on off 57 local dimming turning on off 57 low power standby mode 56 M MacBooks 4K from 33 manufacturer s address 124 mechanical
13. 16 portrait 30 000 50 000 Minimum 336 cd m 280 cd m 400 cd m 1100 1 1100 1 1000 1 70 Typical 420 cd m 350 cd m 500 cd m 20 000 1 20 000 1 20 000 1 1600 1 1600 1 1400 1 103 LCD Optical Specifications Continued Specification Maximum Minimum Typical Viewing Angle 2D content 89 in all directions 3D content left right 89 in all directions 3D content up down 26 combined 30 combined Color gamut 72 NTSC 100 REC709 Red x y 0 645 0 335 Green x y 0 300 0 620 Blue x y 0 150 0 060 White x y 0 279 0 292 Native color temperature 10 000K Number of colors 1 billion Native resolution 3840 x 2160 Environmental Specifications Specification Maximum Minimum Optimal Notes Temperature operating 40 C O C 20 25 C All performance specifications are 104 F 32 F maintained within this temperature range non operating 60 C 20 C 20 C 140 F 4 F 10 C Altitude barometric pressure 3000m Humidity operating 85 R H non condensing non operating 90 R H non condensing Low line voltage range 100 120V High line voltage range 200 240V Line frequency range 49 61Hz Acoustic Noise Fanless Inrush current 60A Power consumption Standby lt 0 5W Normal operation 550W 465W typ 550W x 3 42 BTU 1881 BTU hr max Planar UltraRes User Manual 465W x 3 42 BTU 1590 BTU hr typ 104 Signal Compatibility Signal Compatibility The UltraRes display supports the following video modes
14. 25 30 50 60Hz e 1080i 50 60Hz e 720p 50 60Hz 3 Two headed input e 960x2160 60Hz e 1920x2160 60Hz using inputs 1 amp 3 or 2 amp 4 Setting up for Single Input Sources Connect from a single headed source to the UR8450 If the image is 4K it will fill the whole screen For non 4K signals the image is upscaled to 4K e PC with 4K 24 25 30Hz output e 4K Blu ray player such as a Sony BDP S790 mm ge ma Select the input source using either the remote control or UltraRes Control Software from the computer Planar UltraRes User Manual 30 Connecting Sources Selecting a single source with the remote Press the button that has the 4K source connected Select Single Planar UltraRes User Manual 31 Connecting Sources Selecting a single source with UltraRes Control Software File Tools Help Connection Power Status Connected Status On Error Code None Select the Disconnect PowerOn Power Ot source Source Settings Display Blank Screen info Error Log p Multiple Input Setup Input 1 Input 3 Based on Input Source e Based on Input Source o DisplayPort 1 DisplayPort 3 HDMI 1 HDMI3 Curent HDMI1 Curent HDMI3 DisplayPort 3 _ DisplayPort 4 o FOM Input 2 Input 4 Based on Input Source e _ Based on Input Source IS DisplayPon 2 DisplayPor4 HDMI 2 HOMI4 Current DisplayPort2 Current DisplayPort 4 Single Input Multiple inputs Choose Single Status Connected Ser
15. 4 HOMI 1 HDMI 3 HDMI Current DisplayPort 1 Current DisplayPort 3 HDMI2 Input 2 Input 4 HDMI3 BasedoninputSource BasedoninputSource OG HDMI 4 DisplayPort 2 DisplayPort 4 HDMI 2 HDMI 4 Input Mode Single Input Curent DisplayPon2 Current DisplayPort 4 Mulbple Inputs e Use the UltraRes Remote Monitoring software See Planar UltraRes Remote Monitoring Software on page 73 Planar UltraRes User Manual 9 Powering On Off Planar UltraRes Displays Planar UltraRes in Standby Mode If you are unsure about whether or not the display is on but in standby mode look for the small Standby LED If it is off you will not see the LED If it is on but in Standby mode you will see a blue LED As the display starts the LED blinks until the display is seen Once it is there the LED turns off Insert IR sensor cord into the IR input located on the I O panel this side Planar UltraRes User Manual 10 Input Setup Input Setup You can set up your Planar UltraRes display using multiple or single inputs Both are explained below You can select multiple or single input mode using the remote control the UltraRes Control tool or by using RS232 commands For more information see Setting up for Multiple Input Sources on page 32 and Setting up for Single Input Sources on page 30 RS232 connector Receives signals from the remote control INPUT 2 r eil Lei H kd H DISPLAYPORT Connects
16. CO A CH x N Oo CH SNS 3840 x 2160 single vs multiple inputs selected via Ul Planar UltraRes User Manual N Sal al Ze S 106 UltraRes Dimensions Display Dimensions Front Side and Top Views dimension in inches dimension in mm 8 j 75 54 1918 7 E Planar UltraRes User Manual 26 2 665 107 Display Dimensions Rear View Display Dimensions Rear View 23 62 600 0 L 11 81 300 0 7 lt 4X M8X15 MOUNT HOLES SERVICE PANEL LOCK SCREW USE PH2 SERVICE PANEL CAPTIVE SCREWS Planar UltraRes User Manual 108 Display Dimensions Rear View Rear View Wall Mount Hangers and Service Panel Locations LANDSCAPE WALL MOUNT HANGERS PORTRAIT WALL MOUNT HANGERS SERVICE PANEL KEEP PERFORATED AREAS CLEAR FOR AIRFLOW Planar UltraRes User Manual 109 Landscape Wall Mounts Front and Bottom Views Landscape Wall Mounts Front and Bottom Views 7550 MINIMUM TOU 2X PANEL HANGER I DISPLAY OUTLINE 4 75 Ke il 120 7 20 27 514 8 14 90 378 4 43 73 1110 7 I oo 35 84 910 4 26 6 6 SERVICE KICKSTAND PANEL LOCK SCREWS PANEL LOCK SCREWS AC INLET KICKSTAND SUPPORT BRACKET Note Shown from the bottom of the panel Planar UltraRes User Manual 110 Sides Views Landscape Wall Mounts Landscape Wall Mounts Sides
17. Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Any changes or modifications to the display not expressly approved by Planar could void the user s authority to operate this equipment Other Certifications CISPR 22 Planar UltraRes User Manual 124 Index Numbers 4K from MacBooks 33 4k not working 121 A access control in remote monitoring 81 accessories accessory kit contents 19 checking 17 checking and unpacking 17 electronics box contents 17 LCD module box contents 17 adjustment order of 60 admin setup in remote monitoring 77 ambient operating temperature 104 AMD graphics card setup 40 aspect ratio 103 auto power off timer 56 auto power on off 56 avoiding temporary image retention 5 backlight intensity changing 57 barometric pressure 104 baud rate 81 brightness control 60 screen 103 C certifications 124 changing backlight intensity 57 changing frame delay 58 cleaning the LCD screen 12 codes error 118 codes LED 117 color gamut LCD module 104 color temperature 61 communicating via RS232 commands 85 compatible video sources 105 conformity information 124 connecting RS232 cable 85 UltraRes control software 55 connecting IR sensor 29 contrast control 60 control external 84 controlling display via remote monitoring 74 cooling requirements 12 D date changing in remote monitoring 80 DHCP network setup 67 dimensions
18. Connecting Sources 3 Set the EDID Type to 4K Preferred UltraRes Contre File Tools Help Connection Power Status Connected Status Error Code Disconnect Update Power On Power Off Display Blank Screen I Info Eror Log Auto Power Off Timer Color Space Auto REC601 REC709 EDID Type Auto Power Off S 3 S RGB PC Q 4K Preferred Enabled 1080p Preferred Disabled RGB Video 960x2160 Preferred Standby Mode Factory Reset 1920x2160 Preferred Low Power Resetto Defaults Fast Startup Status Connected Serial COM3 Screen Resolution Setup If your source is 4K 24Hz you will use that one This is the best one for film content For all others use 4K 30Hz 1 On the Desktop of your computer right click and choose Screen Resolution 2 Inthe dropdown list of displays find and click Planar UR8450 3 Under Multiple Displays choose Extend desktop to this display 4 Click Apply Planar UltraRes User Manual Connecting Sources 5 After this is done click Keep Changes anel Items Display Screen Resolution DE Search Control Panel gt appearance of your displays Do you want to keep Wese display settings Identify LU Reverting to previous display settings in 14 seconds 2 Planar UR8450 x 1920 x 1080 recommended Landscape v ays
19. Display Red Gain Display Red Offset J ES al DRO 200 Z Oo No EDID Type EDT No No 0 4K Preferred EDID 1 1080p Preferred EDID 2 960x2160 Preferred EDID 3 1920x2160 Preferred EDID Error Log 1 EL1 Yes No Response contains 50 hex digits representing the first 25 entries in the error log Error Log 2 Error Code Bottom Frame Delay Top Frame Delay EL2 ERR FDB FDT TBD Yes No No No No No No No Response contains 50 hex digits representing the second 25 entries in the error log 0 None 1 AC Power Supply 1 Failure 2 AC Power Supply 2 Failure 3 AC Power Supplies 1 and 2 Failure 8 AC Power Status Cable Disconnected 9 DC Power Supply Failure 10 FPGA Initialization Failure 11 Calibration EEPROM Failure 12 Overtemp Firmware Upgrade FWU N A N A No No Action will be performed on any setting value Gamma Simple GMS R W No No 0 2 0 1 1 8 2 2 2 3 2 35 4 2 5 Planar UltraRes User Manual 91 Supported UltraRes RS232 Commands Ou d S e Z Z s 2 f y e ne or E gt gt Di s vu El lS e X1 14 Setting S S a da aah Information Boot IBV No N A N A Yes No Version 0 REC601 Information Current eg Color Space SS Ba i ge RGB 3 RGB Video Information FPGA 1 IF Yes N
20. The wired IR module may not be fully connected Solution Make sure the IR is fully connected by pressing hard to unsure it is inserted as far as possible Possible Cause The UR8450 wired IR module cable is not being used Solution Make sure that the UR8450 wired IR module cable See Connecting the Wired IR Module on page 29 for more information Planar UltraRes User Manual 122 Accessing Planar s Technical Support Website 1 Goto http partners planarcontrolroom com 2 Once you enter your login and password you can access downloadable utility software new firmware user manuals and service manuals Downloading Additional Documentation and Firmware Some of the other documents for the UltraRes 4K professional display which are or will be available on www planar com Downloading Utility Software 1 Goto http partners planarcontrolroom com 1 Enter your login and password information 2 Navigate to the section that contains software updates and then look for Planar UltraRes 3 From the list of available software click on the tool you need Planar UltraRes User Manual 123 Regulatory Information Manufacturer s Name Planar Systems Inc Manufacturer s Address 1195 NW Compton Drive Beaverton OR 97006 Declares that the products Model Numbers Planar UR8450 3D UR8450 LX UR8450 MX Conforms with the provisions of Council Directive 2004 108 EC on Electromagnetic Compatibility EN55022 2010 Radiated a
21. Views EE 111 Planar UltraRes User Manual Portrait Wall Mounts Front View Portrait Wall Mounts Front View 43 73 2X PANEL HANGER Li DISPLAY OUTLINE I 1110 7 782 4 I O PANEL 67 65 75 4 1718 4 AC INLET EN 6 6 SERVICE KICKSTAND PANEL LOCK SCREWS PANEL LOCK SCREWS KICKSTAND SUPPORT BRACKET Note Shown from the bottom of the panel Planar UltraRes User Manual 112 Portrait Wall Mounts Sides Views Portrait Wall Mounts Sides Views SSI P 3 E SSN 1941 Lal O 113 Planar UltraRes User Manual UltraRes Touch Front Top and Bottom UltraRes Touch Front Top and Bottom 75 76 1924 3 43 93 1 30 33 0 ot 1 16 I 29 5 Planar UltraRes User Manual 114 UltraRes Touch Side Views UltraRes Touch Side Views WITH MOUNT WITHOUT MOUNT 3 60 3 48 91 5 88 5 Planar UltraRes User Manual 115 UltraRes Touch Rear View TOUCH POWER Planar UltraRes User Manual UltraRes Touch Rear View 116 UltraRes LED Codes Troubleshooting During Installation This section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time If you are not able to solve your issue in this section please contact Planar s Technical Sup
22. a message box similar to the following example Firmware Upgrade Succeded Upgrade complete Cycle AC power on display Planar UltraRes User Manual 65 Error Log To see the last 50 errors that have occurred select the Error Log tab in the UltraRes Control software as shown below For a complete list of the error codes see Error Codes in the UltraRes Control Software on page 118 D UltraRes Control File Tools Help Connection Power Status Connected Status On Eror Code None Disconnect Uodate Power On Power Off Source Settings Image Gains Offset Display Blank Screen Info 1 2 3 5 6 7 H 9 Error Code AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supplies 1 and 2 Fadure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure AOD erm Omaha ME aan Error Log Status Connected Serial COM10 Planar UltraRes User Manual 66 DHCP Network Setup Network Settings DHCP Network Setup 1 Turn on the display 2 Open the UltraRes Control tool and connect to the display 3 Select the Info tab The IP address is shown towards the bottom of the tab File Tools Help Connection Power Status Connected S
23. all be treated as PWR e x is the destination parameter This is an optional parameter that indicates which memory the command is referencing This parameter is reserved and shall not be used at this time e y is the operand which can have one of the following values 2 Get operand Set operand Increment operand not supported on UltraRes Decrement operand not supported on UltraRes e Z is the value to set for this parameter It can have one of two formats Integer value Any positive or negative number example 100 String value Any string surrounded by double quotes example This is a string e CR is the ASCII carriage return key 0x0D Planar UltraRes User Manual 87 RS232 Response Format RS232 Response Format Responses sent from the follower to the initiator shall have the following format Where u www x z CR e and indicate the start and end of the command data If these characters are present the display processor shall assume that valid display data is present in the command string If these characters are not present in the command the display processor shall assume the data is not valid display data and ignore it e u indicates the response code This is only used by followers responding to a valid display command received For any response code other than 0 the follower shall echo back the command recei
24. can create a custom resolution for a display that may not use a standard Windows resolution Note that applying these resolutions may result in a temporary blank display Resolutions Custom 7 3840 x 2160 at 30Hz 32 bit progressive _ Show 8 bit and 16 bit resolutions V Enable resolutions not exposed by the display Create Custom Resolution Your desktop configuration has changed Would you like to keep these changes ENE FSE 45 NVIDIA Graphics Card Setup for Single Output 10 Close the NVIDIA Control Panel window Planar UltraRes User Manual Display Besolution Orientation Multiple displays EJ Make this my main display Advanced settings Connect to a projector or press the Y key and tap P Make text and other items larger or smaller What display settings should I choose 46 NVIDIA Graphics Card Setup for Quadrant Output 1 Right click on the desktop and select NVIDIA Control Panel Xx Catalyst Pro Control Center View Sort by Refresh Paste Paste shortcut NVIDIA Control Panel Next desktop background New nView Desktop Manager Screen resolution Gadgets Personalize 2 Select Set up Premium Mosaic and check Enable Premium Mosaic Use thes page to configure Premium Mosaic settings er n the kom to match the daplay configuration Qverlap and Berei Correcton Oeserptore Drag the cons so they match the physcal config
25. e If an input is detected the following window appears with information already filled in Serial Auto Detect Serial number ID Port Name Baud Rate Parity Data Bits Stop Bits Handshake e If no input is auto detected you will see a window similar to the following Notice all fields are grayed out and cannot be changed No serial ports detected Planar UltraRes User Manual 54 Setting Up Sources 4 Ifthe connection is successful the Status at the top of the window will show Connected Note that all tabs are now accessible and can now be changed if needed File Tools Help d Connection Power Status Connected Status On Error Code None Update BowerOn Poweron Input 1 Based on Input Source ei 9 Based on Input Source DisplayPort 1 DisplayPort 3 gt HOMI 1 HDMI3 Current DisplayPort 1 Current DisplayPort 3 Input2 Input4 Based on Input Source ei 9 Based on Input Source e DisplayPort2 DisplayPort4 HOMI 2 HOMI4 Current DisplayPort2 Current DisplayPort4 Status Connected Serial COMS5 Setting Up Sources This information is covered earlier in the manual Please see Setting up for Single Input Sources on page 30 or Setting up for Multiple Input Sources on page 32 for setup information Planar UltraRes User Manual 55 Auto Power Off Timer Auto Power Off Timer If there is no incoming source for a certain amo
26. flickering You can also Set PhysX Configuratio HDTV and seta country specific signal for your standard definition SD TV amp Display Adjust desktop color settings Rotate display View HDCP status Set up digital audio Adjust desktop size and position Set up multiple displays E video Adjust video color settings Adjust video image settings E workstation View system topology Set up Mosaic DisplayPort PC display Resolution HD SD 1080p 1680 x 1050 1080p 1600 x 900 1080p 1440 x 900 1080p 1400 x 1050 1080p 1366 x 768 1080p 1360 x 768 3 Select Planar Systems Inc Planar UR8450 in the list of displays 4 Click the Customize button at the bottom Check Enable resolutions not exposed by the display r Customize Select the resolutions that you want to add You can create a custom resolution for a display that may not use a standard Windows resolution Note that applying these resolutions may result in a temporary blank display Resolutions F Show 8 bit and 16 bit resolutions 7 Enable resolutions not exposed by the display 5 Click Create Custom Resolution Planar UltraRes User Manual 43 NVIDIA Graphics Card Setup for Single Output 6 Setthe parameters as shown in the table Note If your NVIDIA card is newer beyond 311 you can skip this manual setup Instead in the Standard dropdown list choose C
27. fou can ange the seting of feature ang fe dropdown baffen brode fe festre we epp age scenarios oA Afferent IO setting for sech appkosten o prog am Note A more detailed explanation of NVIDIA card setup is given in NVIDIA Graphics Card Setup for Single Output on page 42 or see NVIDIA Graphics Card Setup for Quadrant Output on page 47 1 Right click on the desktop and select NVIDIA Control Panel 2 Under 3D Settings select Manage 3D Settings 3 Select the Program Settings tab 4 In section 1 select the program for which its 3D capabilities will be used If the program is not listed click Add and search for the program s exe file 5 In section 2 use the following settings a Stereo Display mode Horizontal interlaced stereo display b Stereo Enable On 6 Repeat steps 4 and 5 for each 3D enabled application that you wish to use Click Apply 8 Open the 3D application and perform application specific 3D setup Planar UltraRes User Manual 15 Recommended PCs Recommended PCs In order to use 4K video it is crucial that you have a high powered PC We also recommend using a single 4K output whenever possible Doing so eliminates the requirement of multi output synchronization Planar UltraRes User Manual 16 Unpacking and Checking Accessories LCD Module Box The following items are included in the LCD module box Part LCD module LCD mounts optional Mounting template Description On
28. needed for superior image quality In the following example each number represents an output All four quadrants outputs are fed into the 84 display and turned into one ultra high resolution image pe e Ka o ole Planar UltraRes User Manual 7 Using the Remote Control Using the Remote Control The UltraRes remote control can be used for a variety of functions including turning the display on and off and assigning individual inputs Select individual inputs Turn display on off Selectsingle or multiple input connections Planar UltraRes User Manual Powering On Off Planar UltraRes Displays Powering On Off Planar UltraRes Displays There are several different ways to turn on or off the Planar UltraRes Display e Using the On Off buttons on the remote control See Using the Remote Control on page 8 for more information e Using the Power On Power Off buttons in the UltraRes Control software tool See Using the UltraRes Control Software on page 53 for detailed information about the UltraRes Control software File Tools Help Power Status Off EnorCode None PowerOn PowerOf Connection Status Connected Disconnect z Upda Source Settings Display Blank Screen Ini Input Source Multiple Input Setup DisplayPon 1 Input 1 Input 3 DisplayPort 2 BasedoninputSource BasedoninpuSouce OG Q DisplayPort 3 DisplayPort 1 DisplayPort3 DisplayPort
29. rr rr rr rr rss rss 28 Planar UltraRes User Manual i Table of Contents Connections Ja 29 Connecting AC e EE 29 Connecting the Wired IR Module ege NEEN ERNEIEREN EK rr rr rr rr rr rr rr KRK rss sa 29 Connecting EEN 30 Setting up for Single Input Sources 30 Setting up for Multiple Input Sources uanananvenenerneneneneenenennenenennnnenenenne 32 Setting Up for 4K Support sseeeeerrrererrrrrrrrrrrrrrrrr EENS ENEE ANERE NEE ENEE dunke 35 Graphics Card Setup EE 39 AMD Graphics Card Setup for Quadrant UtPUtS sseseererrersrrrrrrrrrrrrrrr rer rer rr r rss 40 NVIDIA Graphics Card Setup for Single Output 42 NVIDIA Graphics Card Setup for Quadrant Output 47 Installing the UltraRes Control Software 49 Installing USB RTE 52 Using the UltraRes Control Software 53 Setting Up BE ET EE EE 55 Auto Power Off Un EE 56 Standby EE 56 Changing Backlight Intensity 0 ccc cece cece cece eee rr rr rr rr rr rr rr rr rr rr rr kkr tra 57 Turning Local Dimming On or OP 57 Changing Frame Deag 3978 d Ee RENE NEE KE NEEN ENEE R i ENN d E A 58 Splash EE tee Ree ee SE ae ae ee ANE de rN et eg dE d nb 59 Order of Adjustment 2 5209 s s b del eb EES NEE NEE KEES ANEREN ES E de EES ERA 60 BIN NE 60 COM FAST EPER NS 60 Color Re 61 Gand as Nene 61 GUN 62 n ERE NE NE RE EE 63 ii Planar UltraRes User Manual Table of Contents Upgrading Firm EE EE 64 Error L O netic iinet pues TEN EEE ENER EEE EEE EEE ER 66
30. specifications 103 mode table 106 monitoring SNMP 95 mounting template for LCD mounts 17 multiple inputs setting up via RS232 commands 85 signal compatibility 106 supported formats 11 MultiTouch driver installation 100 uninstalling the driver 101 N native resolution 104 network access controlling in remote monitoring 81 network power on off not working 122 network settings DHCP setup 67 static IP network setup 69 network setup in remote monitoring 78 normal use thermal guidelines 6 NVIDIA graphics card setup 42 O offset 63 operating temperature 104 Planar UltraRes User Manual 126 Index optical specifications 103 optional kickstand bracket 18 LCD mounts 17 mounting template 17 using the kickstand bracket 28 order of adjustment 60 orientation of LCD module 103 P PC not outputting 4K 60Hz 121 planning your installation 12 portrait wall mounts front view 112 113 power off auto timer via UltraRes control 56 off display via UltraRes control 9 on off for remote monitoring 75 power auto on off 56 power on off via network not working 122 PQLabs touchsrceen 101 pressure barometric 104 R rebooting remote monitoring 83 recommended usage 5 regulatory information 124 remote monitoring 73 Access control 81 admin setup 77 advanced setup 77 date and time 80 display control 74 home 73 network setup 78 power on off 75 rebooting the system 83 softwa
31. todo de elimina o correcto Svenska D Avfall av f rbrukad elektrisk och elektronisk utrustning Till mpbart i hela Europeiska unionen och andra europeiska l nder med separata samlingsprogram Den h r symbolen som finns p din product eller p dess f rpackning p visar att produkten inte ska behandlas som hush llsavfall n r du vill sl nga bort den Ist llet ska den l mnas ver till en l mplig uppsamlings punkt f r tervinning av elektriska och elektroniska Genom att tillf rs kra att den h r produkten tervinns p ett riktigt s tt hj lper du til med att f rhindra m jliga negative konsekvenser f r milj n och m nsklig h lsa Det kan annars orsakas p grund av ol mplig sophantering av den h r produkten tervinning av material kommer att hj lpa til att bevara naturtillg ngar Den h r symbolen r endast giltig inom den Europeiska unionen Om du vill sl nga bort den h r produkten ska du E ee och Francais D Mise au rebut des quipements lectriques et lectroniques usag s Valable dans l ensemble de l Union Europ enne ainsi que dans les pays europ ens disposant de programmes distincts de collecte des d chets Ce symbole appliqu sur votre produit ou sur son emballage indique que ce produit ne doit pas tre trait comme un d chet m nager lorsque vous voulez le mettre au rebut II doit au contraire tre remis un site de collecte agr pour le recyclage des quipements lectriq
32. 4 HOMI4 Current DisplayPort4 Note You can t use both input connectors at the same time on one input e Not both at the same time 3 Dothe same for each of the other input sources Planar UltraRes User Manual 34 Connecting Sources 4 When you have finished click Update Example of designating different connectors for each source File Tools Connection Status Connected Help Status On Error Code None PowerOn Power Of Update Disconnect _ Source Settings Display Blank Screen Info Error Log Input Source DisplayPort 1 DisplayPort 2 DisplayPort 3 Multiple Input Setup Input 1 Based on Input Source DisplayPort 1 HDMI 1 Curent HDMI 1 Input 3 Based on Input Source DisplayPort 3 HOMI3 Current HOMI3 Input 4 Based on Input Source Q Q DisplayPort 4 HDMI 4 Current DisplayPort4 Input2 Based on Input Source ei DisplayPort2 HDMI2 Current DisplayPort2 HDMI3 HDMI 4 Input Mode Single Input Multiple inputs Status Connected Serial COM55 Setting up for 4K Support Setting up the EDID information The UR8450 defaults to an EDID that indicates it is 1080p 60Hz display Many graphics cards can t handle 4K timing so you must setup the EDIDs to indicate 4K timing You must do this for each of the sources 1 Connect with UltraRes Control 2 Select the input source Planar UltraRes User Manual 35
33. 41 NVIDIA Graphics Card Setup for Single Output Note Older versions of the NVIDIA drivers do not support 4K To see the version of your current card right click on the desktop and select NVIDIA CONTROL PANEL Now go to Help System Information Check the Driver version field It should be 311 15 or later We recommend using the latest version 320 78 as of 25 August 2013 because newer versions make 4K output easier to set up 6 Detailed information about your NVIDIA hardware and the system it s running on Display Components System information Operating system Windows 7 Professional 64 bit Service Pack 1 DirectX runtime version 11 0 Graphics card information Items Details Quadro 1000M Driver version CUDA Cores 96 Graphics clock 700 MHz Processor clock 1400 MHz Memory data rate 1800 MHz Memory interface 128 bit Memory bandwidth 28 80 GB s Total available grap 5829 MB Dedicated video me 2048 MB DDR3 Suctam vidan mam ame If you do not have a version beyond 311 do these steps 1 On the desktop right click and select NVIDIA Control Panel Planar UltraRes User Manual 42 NVIDIA Graphics Card Setup for Single Output 2 Select Change Resolution on the left H NVIDIA Con file Edit Desktop Display Help wx amp Select a Task E 30 Settings Adjust image settings with pre Manage 3D settings You can adjust the amount of information appearing on the screen and reduce
34. Center Select AMD FirePro then select 3D Application Settings Check the Enable Quad Buffer Stereo box Select Auto Stereo Horizontal Interleaved from the selection box Click Apply Open the 3D application and perform application specific 3D setup Planar UltraRes User Manual 14 Supported Graphics Cards Setting Up NVIDIA Graphics Cards for 3D Content file Log Dexktop ID Settings Help Gm O 16 Sterecscape JD Set wp reenen E ven compatidty mth games v r Adjust video color settrga Adjust veden rage mer You tan change the goba 30 setting and create svemdet for pectic progata The overttes wi be used atamsblaly each Ume the pected poguma av lerched I stt bbe to ene the foltowung 30 settings Global Zetpren Progen Sete L Select a program to aston l medeiere exe 0 prog on v d Dan erty mog aa found on ta computer 2 Specty the settings tor tut pogen Feamre Maras oe verdes tare MA att Premed GPU accelerator AM Remove a seng A Use gobs settrg lee fe D apkoater Use goda setang Daag Ganley parte Une goba setirg Ato seet Use gobs settng PATOL are sonraked Horuontal imteriaced stereo displuy Stereo Grable Om Seres Smp eyes Use goba ste OM Threaded aptrusston Une goba seting Auto Troe derg Use godal seting OM Vertcal gyre Une goba setting lee te D appicaten v Depo Tra Intex contars al of Pe ID faster you can achat on yas NERA GPU bated graphs card uten n veg Ee veto program ton step L
35. Enhancer s QoS Packet Scheduler lte and Printer Sharing for Microsoft Networks Intemet Protocol Version 6 TCP IPv6 eS Intemet Protocol Version 4 TCP IPv4 Link Layer Topology Discovery Mapper 1 0 Driver amp Link Layer Topology Discovery Responder eeng pation Descrint Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Planar UltraRes User Manual 71 Static IP Network Setup 8 Select the Use the following IP address radio button and then enter 192 168 12 100 for the IP address 255 255 255 0 for the Subnet mask and 192 168 12 1 for the Default gateway Click OK to dismiss the IPv4 Properties window Then click Close to dismiss the Local Area Connection Properties window Internet Protocol Version 4 TCP IPv4 Properties General Alternate Configuration If this computer is used on more than one network enter the alternate IP settings below Automatic private IP address User configured IP address 192 168 12 100 Subnet mask 255 255 255 0 Default gateway 192 168 12 1 Preferred DNS server Alternate DNS server Preferred WINS server Alternate WINS server Validate settings if changed upon exit a Eee 9 To confirm the connection open a Windows command prompt and enter ping 192 168 12 12 as shown below ER Administrator CAWindo
36. Extend desktop to this display v select Apply before making additional changes ny main display Advanced settings yrojector or press the amp key and tap P other items larger or smaller jettings should I choose ok 1 Cancel Apply _ Planar UltraRes User Manual 37 Connecting Sources 6 Use the Resolution selection box to see if 3840x2160 is already listed e If it is currently selected you are finished e If itis in the list but not selected select it and click Apply e If it is not in the list then you have to set it up as a custom resolution This is often required for NVIDIA graphics cards though newer drivers have fixed this problem KE Ba All Control Panel Items Display Screen Resolution Search Control Panel 2 Change the appearance of your displays Display Resolution Orientation Multiple displays E Make this my ma Connect to a projed Make text and othe What display settin Planar UltraRes User Manual 3840 x 2160 recommended 1920 x 1080 1600 x 900 Advanced settings 1280 x 720 38 Connecting Sources Graphics Card Setup To display pictures with 4K resolution 4 x 1080p or 2x 1920x2160 the PC graphic card must be configured properly This chapter tells how to setup up the graphics card for single or quadrant outputs for both NVIDIA and AMD graphics cards For single outputs 24Hz or 30H2 the graphics cards must be set up f
37. I 3 Planar UltraRes User Manual 93 Supported UltraRes RS232 Commands Ou Kl S v e Z S 8 s y e ne or E S S X 43 Setting S gls S S EA Notes 0 Based on Input Source Multiple Input 4 MI4 R W I No 0 2 No I No 1 DisplayPort 4 2 HDMI 4 Power PWR R W I No JO 1 No Ne 1 On 0 Off Splash Enable SPE No 1 Landscape 2 Portrait 0 Standby 1 Powering Up Status STA No 2 On 3 Powering Down 4 Error 0 Lowe Power Standby Mode STB No 1 Fast Startup System Reset svs We No NA NIA Ne No SOM De performedon any setting value Planar UltraRes User Manual 94 SNMP Monitoring SNMP Monitoring The current settings and status of UltraRes units can be remotely monitored using SNMP Simple Network Management Protocol if the SNMP option is enabled through the web browser settings The MIB Management Information Base used for all Planar display products is available by electronic distribution in the file PLANAR DISPLAY MIB txt The table below shows the objects that can be monitored all Planar SNMP objects are read only and no traps are used The default read only community string for all Planar SNMP objects is public Once the PLANAR DISPLAY MIB is loaded in your SNMP manager you can walk all the available objects from the top level object PlanarSystems 1 3 6 1 4 1 19125 or its sub object PlanarDisplayProdu
38. Labs 101 touchscreen setup 100 touchscreen driver installation 100 troubleshooting 117 during installation 117 error codes in UltraRes control software 118 symptoms 120 U UltraRes control connection status 55 error codes 66 installing software 49 installing USB drivers 52 powering on off display 9 setting up sources 55 troubleshooting via error codes 118 UltraRes display basics 7 compatible signals 105 installing on a wall 21 supported RS232 commands 90 uniformity 103 uninstalling MultiTouch driver 101 unit status for Remote Monitoring 74 unpacking accessories 17 upgrading firmware 64 upgrading firmware via UltraRes control software 64 usage information 5 USB drivers installing 52 using the kickstand bracket 28 Index V ventilation requirements 12 viewing angle 104 W wall mounts landscape front view 110 landscape side views 111 portrait front view 112 113 warranty information ii web access controlling in remote monitoring 81 weight LCD module 103 Planar UltraRes User Manual 128
39. Planar UltraRes User Manual PLANAR M Contents of this publication may not be reproduced in any form without permission of Planar Systems Inc Windows is a trademark of Microsoft Corp All other names are trademarks or registered trademarks of their respective companies The information contained in this document is subject to change without notice Planar Systems Inc makes no warranty of any kind with regard to this material While every precaution has been taken in the preparation of this manual the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material rranty LU DEFVICE Planar warranty and service plans will help you maximize your investment by providing great support display uptime and performance optimization From post sale technical support to a full suite of depot services our services are performed by trained Planar employees When you purchase a Planar product you get more than a display you get the service and support you need to maximize your investment To find the latest warranty and service information regarding your Planar product please visit http www planarcontrolroom com support QD emen The Planar UltraRes 4K professional displays are fully ROHS compliant All Planar UltraRes 4K professional displays are compliant with the Americans with Disabilities Act Part Number
40. Planar UltraRes User Manual 49 3 Click Next to continue Select Installation Folder PLANAR The installer will install Planar UltraRes Control to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program Files Planar UltraR es Control Browse Disk Cost Install Planar UltraRes Control for yourself or for anyone who uses this computer O Everyone Just me 4 Ifyou want to save the UltraRes Control files to a different location click the Browse button and save to the folder of your choice 5 If you want to see how much space is on your hard drive click the Disk Cost button to review storage capacity 6 Doone of the following e If you want other users to have access to the UltraRes Control software select the Everyone radio button e If you want to be the only user who can access the UltraRes Control software select the Just me radio button 7 Click Next to continue Planar UltraRes User Manual 50 8 Click Next to continue LJ r Lon EE Confirm Installation PLAN AR The installer is ready to install Planar UltraRes Control on your computer Click Next to start the installation 9 Asthe installation is occurring you will see the status bar for up to a couple of minutes lot mes Installing Planar UltraRes Control PLANAR gt Planar UltraRes Control is
41. VT Reduced Blanking or Automatic Parameter 4K 24Hz output timing 4K amp 30Hz output timing Horiz pixels 3840 Vertical pixels 2160 Scan type Progressive Standard Manual Active pixels H 3840 V 2160 Front porch H 1276 V 8 H 176 V 8 Sync width H 88 V 10 Total pixels H 5500 V 2250 H 4400 V 2250 Polarity H V li RJ the exseng custom resoksson Your aplay may f cker a few tenes when testing a sr new custom resolution T DN create a resoiution that is not currenty avedable in Windows Your display may ficker a 7 few bmes when testing a new custom resolybon 1 Select displays entity Osplays 1 Select displays Display D Current resolution Display D Current resolution Quadro 1000M Quadro 1000M V Planar Systems Inc Planar URB450 H 3840x2160 at JOH 32 04 V Planar Systems Inc Planar URSO H 3840 x 2160 at JOH 32 be PXL2260MW 1920 x 1080 at 60Kz 32 bit PA 2260MW R 1920x 1080 ae 32 bit Planar Systems Inc PlanarFL2010M Intel R HD Graphics Family Inace display Planar Systems Inc PlanarPL2010M Intel R HD Graphics Family hacme desplay Laptop Display H an 1080 at cone 32 08 Laptop Display H 1920 x 1080 at cone 32 da 2 Beschten settings Display mode as reported by Windows Display mode as reported by Windows I Horizontal pearls 3840 Vertical hnes 2160 Horizontal pools 3840 A Vertical ines 2160 Befresh rate Hz
42. a domain name for server name lookups type it in the Domain name box 3 Doone of the following e If you will use DHCP go to step 4 e If you will not use DHCP go to step 5 Planar UltraRes User Manual 78 Remote Monitoring Network Setup 4 Under the DHCP section select the Yes use DHCP radio button a Change the default DHCP timeout ten seconds only if instructed by your network administrator b You do not need to fill in anything under the Static non DHCP Network Settings section However if you do these settings will be used in the event that the DHCP attempts to time out c Goto step 6 5 Under the DHCP section select the No use static settings radio button a Inthe Static non DHCP Network Settings section enter the IP address provided by your Network Administrator b Enter the Network mask DNS server s and Gateway as instructed by the network administrator c Gotostep 6 6 Scroll to the bottom of the page and click Confirm and apply new network settings to receive the Confirm Network Change page 7 Review the settings to make sure they are correct Click OK apply changes now to receive the Applying Network Changes page This shows the network settings that will be used Note If you have changed the static IP address or changed from static to DHCP setup you may need to point your browser at the new address 8 You may have to click the Refresh button on your browser to see the new name in the upp
43. able of Contents SPONSE 95 Sending R5232 Commands Via LINE 97 Using Discrete IR CodeS 4 1442 2 04dutcdi ee teweds bce eck eee 98 IR Command Protocol cece ce cece cece eee eee eens ee ee rr rr rr rr KR rr KK rr Ks rss 98 Supported UltraRes IR Commands cc cece cece cence tence nee rr rr rr rr rr rss rss ss 99 Touchscreen SetUP sesserserrsere ssrrrrerrrerrrrrrrrr sr dekkene knee b e 100 USB and Power Hook EE 100 Touchscreen MultiTouch Driver Installation s sseesseerseersrrrrerrrrr rr rr rr rr rer rr r rer rr rs 100 Touchscreen PQLabs MultiTouch Platform Content 101 Touchscreen Information 101 Calibration erste dee SEENEN ee 101 WEE ER R 101 BI ere EE 101 Uninstalling the MultiTouch Driver 101 Ill E EE 103 9 Aa pe 14 e EE 105 UltraR s gg EE 107 Display Dimensions Front Side and Top Views 107 Display Dimensions Rear View sssesseeserrererrrrrrrrrrrrrrrr rr rer rer rr rr rr rr rr rr rr E E Ae wed 108 Rear View Wall Mount Hangers and Service Panel Locations eeeeerrererrrrrrrrrt 109 Landscape Wall Mounts Front and Bottom Views 110 Landscape Wall Mounts Sides Views 111 Portrait Wall Mounts Front View 112 Portrait Wall Mounts Sides Views 113 UltraRes Touch Front Top and Bottom eege KREE AEN EE AER REENEN NEEN NEEN e 114 UltraRes Touch Side Views 115 UltraRes Touch Rear View 116 Planar UltraRes User Manual Troubleshooting During Installation
44. actively control display power and schedule automatic power on and off Network Setup Source Setup Date and Time Access Control Configure input source s Software Setup Reboot Advanced Setup Wed 20 Mar 2013 17 02 44 POT Configure advanced option s Planar UltraRes User Manual 74 Remote Monitoring Display Control Remote Monitoring Power On Off Power On Off buttons control the LED power not the AC power You cannot control AC power through Planar UltraRes Remote Monitoring This section has four options for which you can schedule an automatic power on off The options are e No automatic power on off e Same daily schedule Same Monday Friday schedule and weekends off e Each day has its own schedule You can only select one of the schedule types Note The default is No automatic power on off Planar Unit Status Display Control Power On Off UltraRes PLANAR LL Power On Off Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Reboot Fri 15 Mar 2013 15 59 06 PDT on Schedule Automatic Power On Off Power On l On H No automatic power on off Every day has the same schedule On at 377 Off at 339 Enter times in 24 hour clock e g 1400 2pm Monday Friday have the same schedule weekends off On at m Enter times in 24 hour clock e g 1400
45. ards a lower number D UltraRes Control e 0 File Tools Help Connection Power Status Connected Status On Eror Code None Disconnect Update Power On Power Off Source Settings Image Gains Backlight 15 1 Top Half Frame Delay 0 amp 0 2 Bottom Half Frame Delay 0 amp 0 2 Status Connected Serial COM10 Turning Local Dimming On or Off Local Dimming allows the LED edge lighting to adjust dynamically depending on the content of the source Turning this feature on shows darker black levels which in turn has a higher contrast ratio Planar UltraRes User Manual 57 Changing Frame Delay Changing Frame Delay With some quadrant sources the top and bottom halves of display can show frame tearing at a delay of one frame per second If you see frame tearing use the Top Half Frame Display and Bottom Half Frame Delay sliders to compensate D UltraRes Control e 0 File Tools Help Connection Power Status Connected Status On Eror Code None Disconnect Update Power On Power Off Source Settings Image Gains Offset Display Blank Screen Info Eror Log 15 amp On 1 15 O Off Top Half Frame Delay 0 e 0 2 Status Connected Serial COM10 Planar UltraRes User Manual 58 Splash Screen Splash Screen Under the SETTINGS tab you can select whether or not to display a Splash Screen Choose LANDSCAPE or PORTRAIT to display the splash screen for five seconds or OFF The splash screen
46. being installed Please wait lt Back Next gt Planar UltraRes User Manual 51 Installing USB Drivers 10 Once the installation is complete click Close to close the program FJ Planar UltraRes Control KS Installation Complete PLANAR Planar UltraRes Control has been successfully installed Click Close to exit Please use Windows Update to check for any critical updates to the NET Framework Cancel Back Installing USB Drivers When you install the UltraRes Control software it will automatically install the necessary USB drivers needed for communication between your computer and to the UltraRes display You only need to complete a few steps to finish the installation process 1 Plug one end of the USB cable into your computer and the other into the UltraRes display 2 Windows will detect the new hardware and attempt to install the drivers If this occurs you should see a message similar to the following example 2 Installing device driver software gt Click here for status o 12 45 PM W 3 If the USB driver installation is successful you will see a message similar to the example below You are now done with the USB driver installation process Your device is ready to use Device driver software installed successfully 11 12 AM Planar UltraRes User Manual 52 Installing USB Drivers Using the UltraRes Control Software When you first ope
47. cluded 2 Unpacking and Checking Accessories Picture 20 Installing the Displays Before installation keep the following points in mind e These displays are heavy Make sure that you have adequate studs to support the weight of each display if installing on a wall e The UltraRes must be installed on a flat surface e If you ordered the optional wall mounts use the supplied UltraRes mounting template for the center point of the display as well as for top and bottom bracket installation e The wall mounts for a landscape and portrait installation look very similar The process to install them is almost exactly the same The only difference is the way in which you use the wall mount template This will be pointed out in the relevant step Planar UltraRes User Manual 20 Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Caution For whatever structure is used to mount the display be sure that it is sufficiently engineered to handle the weight of the display Also be sure to purchase the correct hardware needed to support the display mounted to that structure 1 Find the center point of the display on the wall where you intend to install it 2 Draw a short about 1 horizontal line and then a vertical line to just below the top edge of the display Planar UltraRes User Manual 21 Installing an UltraRes Display on a Wall Center notch alignment
48. ct 1 Most object values are integer type except where noted Generally for integer types the value 1 is returned if there is any internal system or communication error and normal return values are zero or positive integers Object Name Description Value pinrModel Model name string UltraRes plnrSWPart Part number string for the 010 01412 Remote Monitoring software plnrSN1 Serial number string pinrVersion1 SNMP agent version string pinrVersion2 Firmware version string See RS232 code IFV pinrVersion3 6 FPGA 1 4 version string See RS232 code IF1 through IF4 plnrDisplayStatus General display status 0 Error 1 OK 1 N A plnrPowerStatus Power status information 0 Power off or error 1 OK 1 N A pinrDisplayBacklight Backlight value 1 15 See RS232 code BKL plnrDisplayColorSpa User selected color space 0 4 See RS232 code CLS ce plnrinputSelect User selected input source 0 7 See RS232 code INS plnrinputStatus Input source status 0 source absent 1 source present plnrinputHResolutio Horizontal resolution Pixels n plnrinputVResolutio Vertical resolution Pixels n plnrinputVRefresh Vertical refresh rate Hz x 100 Planar UltraRes User Manual 95 plnrinputPixelClock Dot clock value SNMP Monitoring MHz x 100 pinrTemp1 Internal temperature sensor value Degrees C See RS232 code ITS Planar UltraRes User Manua
49. der normal use an LCD module will not experience burn in as plasma displays do nor will it retain images in any way Normal use of an LCD module is defined as displaying continuously changing video patterns or images However LCD modules can experience temporary image retention when recommended usage guidelines are not followed Temporary image retention TIR can occur when a static image is displayed continuously for extended periods of time An electrical charge differential may build up between the electrodes of the liquid crystal which causes a negative color video image color inverted and brightness inverted version of the previous image to be retained when a new image is displayed This behavior is true for any LCD device from any LCD manufacturer TIR is not covered under warranty See standard warranty terms and conditions for details Here are some guidelines to help you avoid TIR e Use the LCD module to show a screen saver moving images or still pictures that change regularly When using high contrast images reposition the images frequently Turn off the Planar UltraRes when it is not in use Caution For optimal performance we suggest turning off the power on the Planar UltraRes MX for 4 hours per day and 12 hours per day for the Planar UltraRes LX and 3D Planar UltraRes User Manual 5 Recommended Usage Normal Use Thermal Guidelines Normal use of the LCD module is defined as operating in the open air to preve
50. e per box If ordered this will be inside a separate box inside the LCD box Note If you do not use Planar s mounts you need to ensure the mounts that you purchase can adequately support the display Used to line up where the wall mounts will be installed This is included with Planar s optional LCD mounts Number 1 1 Planar UltraRes User Manual Unpacking and Checking Accessories Picture 17 Part Kickstand bracket M4x8 Panhead Screws Description Number Mounts to the display when 1 Planar mounts are purchased Used to mount the kickstand 4 bracket Planar UltraRes User Manual Unpacking and Checking Accessories Picture Accessory Kit The following items are included in the accessory kit Part AC power cord IR sensor Double sided tape USB drive Passive USB cable Remote control Description Mumiber P Included Power cord 1 Used to receive signals from 1 the remote control Used to help in mounting 2 the IR sensor module Contains the User Manual 1 and setup software Used to set up display 1 software Used to power the display 1 on off select multiple or single inputs Note Batteries are included but not installed Planar UltraRes User Manual Unpacking and Checking Accessories Picture 19 Part Carrying Strap Description For lifting and carrying the display using two people Planar UltraRes User Manual Number In
51. efault domain for server name lookups Date and Time Hostname Access Control Todds_Display Software Setup Reboot Domain name _ Fri 15 Mar 2013 16 07 25 PDT DHCP To use DHCP for automatic network setup your network must have a DHCP server configured If you are not sure whether your network supports DHCP you must get help from your local network administrator Use DHCP for automatic network settings ves use DHCP No use static settings DHCP timeout in seconds min 5 max 120 20 Static non DHCP Network Settings The settings below are used in two cases 1 DHCP is not enabled above 2 A DHCP server does not respond within the DHCP timeout period The static network settings are generally not required if a reliable DHCP server is available If you dont know what to enter here you must get help from your local network administrator IP address 192 168 12 12 Network mask 255 255 255 0 DNS server 1 DNS server 2 Gatevay Apply Changes Click here to apply or clear settings changed above You will have a chance to review the settings before they are applied Confirm and apply new network settings Clear network settings 1 The Hostname box will display Planar as the default Change this name to something more appropriate for this particular server The hostname is limited to 16 characters alphanumeric dash or underscore only 2 If you want to enter
52. eferred If you change the EDID setting you may need to disconnect and reconnect the cable Note You can also change the EDID Type setting on the Advanced Setup page of the Remote Monitoring software Planar UltraRes User Manual 120 Symptoms Possible Causes and Solutions Symptom Can t Get PC to Output 4K 60Hz Solution Change the Input Source setting to one of the other quadrant inputs For example if you are using HDMI 1 4 and the current Input Source is HDMI 1 change it to HDMI 2 Possible Cause The connector overmold is too large which can cause the pins not to contact properly on some cards Solution If using DisplayPort make sure the connector overmold isn t too large Overmold is DVALE Sie Overmold within i is too wide specification Planar UltraRes User Manual 121 Symptoms Possible Causes and Solutions Symptom My Scheduled Network Power On Off Settings Aren t Working VU Possible Cause The Standby Mode setting in the UltraRes Control software may not be set to Fast Startup If the Standby Mode is not set to Fast Startup the LAN module power will be disabled in standby Also when then scheduler powers off the system it won t be able to power back on later if Standby Mode is set to Low Power Solution Make sure Standby Mode is set to Fast Startup in the UltraRes Control software See Standby Mode on page 56 for more information Symptom IR Isn t Working Properly le Cause Possib
53. emote Monitoring Reboot Click Reboot now to reboot your system The reboot takes about 90 seconds Planar UltraRes PLANAR J MJ 00 Unit Status Display Control Reboot Power On Off Source Setup System Uptime Advanced Setup Admin Settings 16 12 13 up 22 42 load average 0 00 0 00 0 00 Confirm Reboot Reboot to revert to previously saved configuration settings or to test nevdy saved settings Reboot now Planar UltraRes User Manual 83 External Control In addition to using the UltraRes remote control and display there are other methods of controlling the UltraRes externally e Using a serial RS232 link to send ASCII commands and to receive responses to those commands e Using discrete infrared IR codes to program a third party remote control e Using SNMP Simple Network Management Protocol controls using web browser settings Planar UltraRes User Manual 84 RS232 Communication RS232 Communication RS232 control is not necessary for operation but is a convenient way to control displays from a computer at a distance If your installation will not use RS232 control you can skip this section Most things you can do with the remote you can do with RS232 commands Plus you can send inquiries to the displays and find out the current settings and values RS232 connections are made with standard straight through cables Connecting the RS232 Cable The RS232 cable wi
54. er left corner of the page Planar UltraRes User Manual 79 Remote Monitoring Network Setup Remote Monitoring Date and Time Use this page to change date and time information as needed Planar UltraRes PLANAR Unit Status Display Control Date and Time Power On Off 2 Using an NTP server to automatically set date and time is not required but is recommended You should use a locally maintained NTP server if possible otherwise search _ for a public time server near you that allows general access The availability of public time servers is a courtesy provided by their administrator please honor the access Advanced Setup policy of any server you use Admin Settings If you choose to only manually set the time and date you vill need to reset the correct time and date whenever the Planar device loses power there is no battery Network Setup backup ors stiles You should alv ys set the correct timezone information To operate in Universal time UTC formerly GMT you can leave the timezone blank Access Ci d E Date and Time Server Software Setup Reboot NTP server name or address Fri 15 Mar 2013 16 08 15 POT 1925 41 41 Poll interval in minutes min 5 max 1440 60 Apply Changes Click here to apply server and interval settings changed above Apply new date and time server settings Manual Date and Time Enter local time and date as MM DD hh mm YYYY 12 digits required use 24 hou
55. ge 105 Caution Before you purchase a graphics card for your source contact your Sales Representative to get the most current information on Planar s compatibility with leading graphics cards The following professional grade graphics cards support 3D capabilities e AMD FirePro W7000 W8000 W9000 e NVIDIA Quadro K5000 Planar UltraRes User Manual 13 Setting Up AM Supported Graphics Cards D Graphics Cards For 3D Content Note If you do not plan to display 3D content you can skip this section gt HydraVision Desktop Management Tasks My Digital Flat Panels gt Video gt Audio gt Information 3D Application Settings Application Profiles AMD FirePro Settings Auto Stereo Horizontal Interleaved Synchronization Common Display FIREPRO GRAPHICS Catalyst Pro Control Center Preterences P AMD FirePro Settings w gt Pinned Configure settings for your AMD FirePro graphics card gt Presets e v AMD FirePro e Quad Buffer Stereo 7 Enable Quad Buffer Stereo This option is used in conjunction with auto stereo display devices for horizontally interleaved stereo image pairs Enable 10 bit pixel format support Oo FE Discard Apply Note A more detailed explanation of AMD card setup is given in AMD Graphics Card Setup for Quadrant Outputs on page 40 1 a uu BF W N Right click on the desktop and select Catalyst Control
56. ger Flash Player E HomeGroup l iSeries Access for Windows Lenovo Update and Drivers CH mail MB Performance Information and Tools Program Download Monitor 9 Region and Language SmartAudio 18 System S5 Windows CardSpace g Windows Update Planar UltraRes User Manual SE Search Control Pane p w by Small icons Y A Backup and Restore 7 Date and Time fa Devices and Printers E Folder Options amp Indexing Options S Java Si Lenovo s Power Controls P Mouse EI Personalization By Programs and Features 183 Remote Control Sound kl Taskbar and Start Menu kid Windows Defender 69 Static IP Network Setup A Open Network and Sharing Center Oe o Il Je CC EE gt Control Panel Al Control Panelltems Network and Sharing Center v r ScorchConiraPanet zi Control Panel Home View your basic network information and set up connections Manage wireless networks A LX See full map ange ndapter setbngg 31206 BVT Multiple networks Change advanced sharing This computer Zeie View your active networks Connect or disconnect Access type Internet Connections at Wireless Network Connection PlanarCorp planar net Domain network Unidentified network Access type No Internet access Public network Connections H Local Area Connection Change your networking settings Set up a new connection or network Set up a wireless broadband dial up ad hoc or VPN connec
57. he different system settings for the display including power signal format and which sources are connected with which inputs It also shows all current firmware information the display ID and the serial number of the specific display Planar UltraRes PLANAR Unit Status Display Control Unit Status Power On Off Source Setup Display Status Advanced Setup Display Power On Admin Settings Status On Network Setup Backlight 11 Date and Time Signal Format No Signal Access Control Input Mode Multiple Input Source HDMI 1 Software Setup Multiple Input 1 HDMI Reboot Multiple Input 2 HDMI Remote Monitoring Unit Status Multiple Input 3 DisplayPort Multiple Input 4 HDMI Color Space RGB Video Pixel Clock NA Local Dimming Enabled Standby Mode Fast Startup Auto Power Off Disabled Temperature 43 Thu 21 Mar 2013 09 24 27 PDT Display ID Model UR8450 Firmware Version 1 0 Boot Version 1 0 FPGA 1 Version 1 1 FPGA 2 Version 1 1 FPGA 3 Version 1 1 FPGA 4 Version 1 1 Serial Number AAABB Remote Monitoring Display Control The Display Control page contains three sub pages Power On Off Source Setup and Advanced Setup These are described in the following pages Planar UltraRes PLANAR Unit Status Display Control Display Control Power On Off Source Setup Power On Off Advanced Setup Admin Settings Inter
58. he two whitest chips are separately visible and the two darkest chips are separately visible You should now be able to see the separation of all the chips Planar UltraRes User Manual 60 Order of Adjustment Color Temperature Gamma Color Temp determines how warm or cool the colors are overall This control adjust all the colors including white but does not affect the Brightness or Contrast settings A Color Temperature of 6500K is approximately the colors you see in bright sunlight outdoors The 3200K settings is the colors you see in incandescent light Native uses the color temperature of the display itself with no adjustment D UltraRes Control o File Tools Help Connection Power Status Connected Status On Eror Code None Disconnect Update Power On Power Off Gescccccccsccccccees Source Settings Image Gains Offset Display Blank Screen Info Error Log Sanesenvensesnsesed Brightness Color Space 50 Le Auto 0 100 REC601 O REC709 a O RGB PC a P O C RGB Video 0 100 Color Temp EDID Type C 3200K 4K Preferred O 5500K C 1080p Preferred 6500K O 960x2160 Preferred O 1920x2160 Preferred 7500K Native Status Connected Serial COM10 Gamma is a curve of the brightness and contrast that used correctly can improve the separation and detail in the whites and blacks If excess ambient light washes out the image and it becomes difficult or impos
59. ial COM55 Note For a more complete description of the Control Software how to install it and how to use it see Installing the UltraRes Control Software on page 49 and Using the UltraRes Control Software on page 53 Setting up for Multiple Input Sources Multiple input sources can be managed efficiently with UltraRes MediaPlex Multiple inputs can be e four signals of any resolution or frame rate e 4K sources downscaled into quadrants e below 1080p upscaled into quadrants e two 1920 x 2160 sources displayed as two halves instead of quadrants Planar UltraRes User Manual 32 Connecting Sources Selecting multiple sources with UltraRes Control Software When you use the UltraRes Control software to set up multiple sources there are three different settings per input channel Make sure you have selected the Multiple Inputs radio button in the lower left corner File Tools Help Connection Power Status Connected Status On Error Code None Disconnect Update PowerOn PowerOf Source Settings Display Blank Screen Info Error Log Input Source Multiple Input Setup DisplayPort 1 Input 1 e Input 3 DisplayPort 2 Based on Input Source Ei BasedoninputSouce DisplayPort 3 DisplayPort I DisplayPort 3 DisplayPort 4 HDMI 1 HOMI3 SJ Current HOMI3 HOMT Current HOM Choose HDMI 2 Input 2 Input 4 Mu Itiple HDMI 3 Based on Input Source e Based on Input Source Q Inputs HDMI 4 a DisplayPort2
60. ign with Planar Profiler Mounting System about 3 deep when mounted e Supports a range of 4K sources and timings e Energy saving features include LEDs lt 0 5 watt standby mode and auto off signal detection Types of UltraRes UR8450 displays e UR8450 LX landscape only 2D e UR8450 Mx landscape or portrait 2D e UR8450 3D landscape only 3D Available Options e Wall mounts portrait or landscape Touch with ERO Caution This manual is intended for use by qualified service persons and end users with experience installing LCD displays Planar UltraRes User Manual Important Safety Instructions 1 Nu AA W N 10 11 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use any of the Planar UltraRes products near water Clean the LCD screens with an LCD screen cleaner or LCD wipes Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong is provided for your safety When the provided plug does not fit into your outlet consult an electrician for the replacement of the obsolete outlet Protect the power cord from being walked on or pinched particu
61. ilure AC Power Supplies 1 and 2 Failure AO Da EN ET m Status Error Code Connected Serial COM55 Meaning Display Behavior and Solution AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supplies 1 and 2 Failure One of the two AC power supplies is not working properly Both power supplies are not working The backlight will be dimmed to a maximum setting of 10 which is necessary in order to reduce power consumption Solution Replace the failing power supply The issue could be either the AC power supplies or the standby power board Solution First check the AC power status cable to make sure it s connected Solution If you have checked the connections and both power supplies are still not working we recommend replacing the entire power tray Planar UltraRes User Manual 118 Error Codes in the UltraRes Control Software Error Code Meaning Display Behavior and Solution DC Power Supply One of the DC DC converters on The display will not start up if this Failure the main board of the display has occurs FPGA Initialization Failure Calibration EEPROM Failure failed One of the FPGAs on the main board did not start up correctly The main board could not communicate with the calibration EEPROM Planar UltraRes User Manual Solution The main board needs to be replaced There are two possible causes one of the FPGAs has cor
62. ings to the factory defaults as well as choose the web page link that is associated with the Planar logo in the top right corner of the page Planar Unit Status Display Control Power On Off UltraRes PLANAR gt PLANAR Software Setup Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Reboot Fri 15 Mar 2013 16 10 40 PDT Software Update Current Version V1 0 Mar 6 2013 12 38 46 Click Brov e to select softvare image file to load Choose File No file chosen After brov ing to select software image file click here to load Load Software The original Remote Monitoring software that came with your hardware is located on the distribution media Updated Remote Monitoring softwere is made available for dovmload from the Planar website If you dovnload new software first save it to a local drive then brovee to locate and load it using the instructions below To load new Remote Monitoring software 1 You must know the location of the new softv re image file that you wish to load 2 Click the Browse button to locate the software image file to load 3 Click the Load Software button to load the software The load process can take a few minutes depending on the speed of your network It is very important that once the load process begins it is not interrupted If you have difficulty see the user manual for more instructions
63. installed near the mount hooks provide the best support 12 Install the center screw in the bottom mount and repeat steps 10 11 for any additional screws that you want to install Note that there are open mount channels on the brackets So you can install the screws wherever necessary along those channels Planar UltraRes User Manual 24 Installing an UltraRes Display on a Wall 13 Install the kickstand bracket to the back of the display using four M4 x 8 Panhead screws Landscape holes for kickstand bracket installation Portrait kickstand installed on display Planar UltraRes User Manual 25 Installing an UltraRes Display on a Wall 14 Using three physically capable people carefully hang the back of the display onto the top wall mount bracket using the square brackets on the back of the display Planar UltraRes User Manual 26 Installing an UltraRes Display on a Wall Caution Be sure these are securely hung as the top of the wall mount will hold all of the weight of the display 15 On the bottom wall mount there is locking hardware in the lower corners of the mount Push the hardware up and finger tighten the captive screws on the bottom to secure the display to the wall Planar UltraRes User Manual 27 Installing an UltraRes Display on a Wall Using the Kickstand Bracket The kickstand bracket is used for service mode without having to remove the display from the wall Use the following instructions to put
64. is only displayed when the UR8450 is powering up D UltraRes Control 0 File Tools Help Connection Power Status Connected Status On Eror Code None Disconnect Uodate Power On Power Off Source Settings Image Gains Offset Display Blank Screen Info Eror Log Auto Power Off Timer Factory Reset 30 Le Reset to Defaults 1 Auto Power Off Standby Mode C Enabled Low Power Disabled Fast Startup Status Connected Serial COM10 Planar UltraRes User Manual 59 Order of Adjustment Order of Adjustment It is good practice to adjust the image using the controls that follow in the order they are given Brightness Use an external test pattern that has a PLUGE This typically shows white and black chips and several gray chips in between Adjust the Brightness control until the black chip disappears into the background The darkest Gray chip should be just visible above this background D UltraRes Control O File Tools Help Connection Power Status Connected Status On Eror Code None Disconnect Update Power On Power Off Blank Screen Info Eror Log Color Space Auto 0 100 REC601 REC709 Contrast 50 6 O RGB PC 0 100 RGB Video Color Temp Gamma EDID Type 3200K O18 6 4K Prefered 5500K O 20 1080p Preferred 6500K 22 O 960x2160 Preferred 7500K OC 235 O 1920x2160 Preferred Native C25 Status Connected Serial COM10 Contrast Adjust Contrast so t
65. l 96 Sending RS232 Commande Via UDP Sending RS232 Commands Via UDP The UDP port 57 accepts the same command sets as RS232 It is convenient for IP control applications and can be tested with a UDP terminal program such as Hercules Note Ensure that the Enable ASCII command service UDP port 57 box is checked on the Access Control page of the Remote Monitor software see Remote Monitoring Access Control on page 81 Notice the following in the example below The IP address is 10 15 0 64 e Port 57 is selected e 285057523F290D in the Send box is hex for PWR Note Most UDP terminal programs won t automatically send the CR at the end of the command so the hex command is used to do this manually ko Hercules SETUP utility by HW group com UDP Setup Serial TCP Client TCP Server UDP TestMode About Received data UDP UDP socket created Module IF 0 PWR 1 ii 10 15 0 64 57 ez gess Server settings Server ecl Sent data Redirectto TCP Serve PHR Redirect to TCP Clier UDP broadcast File name No file 285057523F290D M HE gt Send HL sroup HW groupzom HES Send Seen Send Hercules SETUP atility HERE EFE m VEN Omna A Planar UltraRes User Manual 97 Using Discrete IR Codes Using Discrete IR Codes The UltraRes display accepts commands in the form of IR signals that conform to the NEC protocol Each UltraRes remote control has a
66. larly at plugs convenience receptacles and the point where they exit from any of the Planar UltraRes products Only use the attachments accessories specified by the manufacturer Unplug all Planar UltraRes displays during lightning storms or when unused for long periods of time 12 You must follow all National Electrical Code regulations In addition be aware 13 14 15 16 of local codes and ordinances when installing your system Refer all servicing to qualified service personnel Servicing is required when any of the Planar UltraRes products have been damaged in any way such as the AC power cord or plug is damaged liquid has been spilled or objects have fallen into a product the products have been exposed to rain or moisture do not operate normally or have been dropped Keep the packing material in case the equipment should ever need to be shipped Wall mounts must be secure The wall must be strong enough to hold the UltraRes display mounts and cables Slight pressure on the LCD will cause distortion of the image Heavier pressure will cause permanent damage Planar UltraRes configurations should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts Caution The front polarizer is soft and subject to scratches from sharp objects Planar UltraRes User Manual 2 17 The polarizer is a thin sheet of film laminated to the
67. le Set power to 0 off Command PWR 0 CR Response 0 PWR 0 CR Example Increment brightness from 24 to 25 Command BRT CR Response 0 BRT 25 CR Example Invalid command code Command ZZZ 0 CR Response 1 ZZZ 0 CR Example Invalid parameter string instead of int Command CON Some string CR Response 9 CON Some string CR Planar UltraRes User Manual 89 Supported UltraRes RS232 Commands Supported UltraRes RS232 Commands The following section lists the commands that are currently support on the UltraRes display Ou 3 8 Ou e fli 323 ck e E 5 g 8 S 3 83 El slol el S 2 45 Setting S gels 5 sl f Notes Auto Power APE RW No 0 1 No No 0 Off Off Enable 1 On Auto Power APT No Value is in minutes Off Timer Backlight BKL No Brightness BRT No Blank Screen BSB No Blue Blank Screen BSG No Green Blank Screen BSR No Red 0 REC601 1 REC709 Color Space CLS No 2 RGB 3 RGB Video 4 Auto Contrast CON No 0 3200K 1 5500K Color Temp Simple CTS No 2 6500K 3 7500K 4 Native Display Blue Gain DBG No Display Blue Offset DBO No Display Green Gain DGG No Planar UltraRes User Manual 90 Supported UltraRes RS232 Commands Setting Command Code Read Write Inc Dec Min Value Max Value Password Protected Notes Display Green Offset CH O O R 200 Z Oo
68. ll connect to a PC or control system depending on your setup Setting Up Multiple Inputs Using RS232 Commands You can also set up multiple inputs using RS232 commands As is typical with using RS232 commands you can pull up a basic program such as Tera Term to send commands Below is a short example ZS COM8 19200baud Tera Term VT ee Planar UltraRes User Manual 85 RS232 Communication Setting Up Single Inputs Using RS232 Commands You can set up single inputs using RS232 commands As is typical with using RS232 commands you can pull up a basic program such as Tera Term to send commands Below is a short example Planar UltraRes User Manual 86 RS232 Commande RS232 Commands The RS232 connection must use the following settings e 19200 baud rate e 8 data bits e 1 stop bit e No parity bit e No HW RTS CTS or SW XON XOFF flow control RS232 Command Format Commands sent from the initiator to the follower must have the following format www xyz CR Where e and indicate the start and end of the command data If these characters are present the display processor shall assume that valid display data is present in the command string If these characters are not present in the command the display processor shall assume the data is not valid display data and ignore it e www indicates the command code This field is case insensitive i e PWR pwr and PwR should
69. locali o con il rivenditore e chiedere informazioni sul corretto metodo di smaltimento Obecno tego symbolu na produkcie lub na opakowaniu z produktem oznacza e tego produktu nie mo na wyrzuca razem z odpadkami domowymi Nale y go przekaza do punktu 2bidrki w celu poddania recyklingowi podzespo w elektrycznych I elektronicznych Usuni cie tego produktu w prawidiowy spos b pomo e w zabezpieczeniu przed negaty wnym wplywem odpad w na rodowisko I zdrowie ludzi powodowanym przez niew a ciwe usuwanie produktu Przetwarzanie material w pomaga w zachowaniu zasob w naturalnych Ten symbol obowi zuje wytacznie w krajach Unii Europejskiej Informacje dotycz ce prawidlowej metody usuni cia tego produktu mo na uzyska u w adz lokalnych lub geg a Suomi D Vanhojen s hk ja elektroniikkalaitteiden havittaminen Soveltuva kaik kialla Euroopan unionin alueella sek muissa Euroopan maissa jolla on erilliset ker ysohjelmat Jos tuotteessa tai sen pakkauksessa on tama symboli sit ei pld Tama symboli on voimassa ainoastaan Euroopan unionin alueella Jos haluat h vitt t m n tuotteen ota yhleytt ikallis n vi isin ta j l j n ja tied Deutsch m Entsorgung von elektrischen amp elektronischen Altger ten geltend f r die europ ische Gemeinschaft und andere europ ische L nder mit separaten Sammelprogrammen Dieses Symbol zu finden auf Ihrem Produkt oder dessen Verpackung
70. macht Sie darauf aufmerksam dass dieses Produkt bei der Entsorgung nicht als Hausm ll behandelt werden darf Statt dessen sollte es an eine Sammelstelle zum Recycling von elektrischen und elektronischen Alt ger ten gegeben werden Helfen Sie mit potenziell sch dliche Einfl sse auf Umwelt und Gesundheit die durch eine unsachgem e Entsorgung dieses Produktes entstehen k nnen zu vermeiden und entsorgen Sie dieses Produkt ordnungsgem Recycling hilft nat rliche Rohstoffe einzusparen Dieses Symbol ist nur innerhalb der europ ischen Gemeinschaft g ltig Wenn Sie dieses Produkt entsorgen m chten wenden Sie sich bitte an Ihre rtliche Beh rde und fragen Sie nach der ordnungsgem en Entsorgungsmethode Nederlands D Smaltimento delle attrezzature elettriche ed elettroniche usate applicabile Verwijderen van oude elektrische en elektronische apparatuur toepas selijk in de volledige Europese Unie en andere Europese landen met afzonderlijke programma s voor afvalverzameling Dit symbool dat op het product of zijn verpakking is aangebracht geeft aan dat dit product niet mag worden behandeld als huishoudelijk afval als u het wilt wegwerpen U moet het afgeven bij een specifiek verzamelpunt voor de recyclage van elektrische en elektronische apparatuur Door te garan deren dat u dit product op de correcte manier wegwerpt helpt u potenti le negatieve gevolgen voor het milieu en de menselijke gezondheid die zouden kunnen wo
71. n NEC control code associated with it You can use these codes to program a third party universal remote control to work with the UltraRes These third party products usually come with a computer software application for this purpose For more information consult the documentation provided with the remote control IR Command Protocol The IR control codes have the following characteristics e Each code consists of the following e A leader pulse a modulated pulse of 9 ms followed by a non modulated pulse of 4 5 ms e 16 address bits The default address is 1785 0x06F9 binary 00000110 11111001 e 16 data bits eight 8 bits for the command followed by the logical inverse of the command e An end pulse a modulated pulse of 0 56 ms similar to the modulated pulse in the 0 and 1 bits The end of the modulated pulse constitutes the end of the data transmission e The carrier frequency is 38 kHz with the modulated pulses having a 33 duty cycle e Commands are sent at a maximum rate of 9 Hz For example below is the NEC control code for the ON button of the UltraRes remote control assuming the default address is used Hex 06 F9 01 FE Binary 00000110 11111001 00000001 11111110 Command Logical Function Address Byte 1 Address Byte2 Command Inverse The following example shows the pulse train for this command Leader Pulse Address Byte 1 Address Byte 2 Command Byte Command Byte logical inverse I t 9 ms
72. n the mt_driver_kitV4 1212RC2 to install the driver A Follow installation prompts until driver installation is complete Once driver installation is complete the touchscreen is ready for use Touchscreen PQLabs MultiTouch Platform Content The PQLabs Software is used for troubleshooting and calibration The different menus are described below 1 On the PC select the Start menu All Programs and then PQLabs Software 2 Click on MultiTouch Platform to open the PQLabs MultiTouch Platform window Touchscreen Information Calibration Utility Options e Serial Number Displays the serial number of the connected touchscreen e Firmware Version Displays the firmware version of the touchscreen selected under the Serial Number dropdown menu e Touch Points Displays the number of touch points for which the touchscreen is capable e Status Displays the current status of the touchscreen e Calibration Starts a 4 point calibration of the touchscreen Perform the programmed touchscreen calibration process At the conclusion of the calibration routine your touchscreen device is ready to use and will perform with accurately positioned touch points e Reset Calibration Resets calibration to factory default settings e Diagnose Starts the MultiTouchDoctor program This can be used to troubleshoot issues with the touchscreen e Default settings on options have the following prog
73. n the UltraRes Control software you will see a window similar to the following Notice that until you connect the inputs to the display the Status at the top of the window will show Disconnected D UltraRes Control 0 File Tools Help 0 ectic Power Status Connected Status On This is the Connect button Eror Code None when you first open the Disconnect Update Power On Power Off software Settings Image Gains Offset Display Blank Screen Info Eror Log Sessesososcevesececeed Input Source Multiple Input Setup O DisplayPort 1 Input 1 Input 3 DisplayPort 2 Based on Input Source Ei Based on Input Source DisplayPort 3 DisplayPort 1 DisplayPort 3 DisplayPort 4 HDMI 1 HDMI 3 HDMI1 Current DisplayPort 1 Current DisplayPort 3 O HDMI 2 Input 2 Input 4 O HDMI 3 6 Based on Input Source E 6 Based on Input Source amp J HDMI 4 O DisplayPort 2 O DisplayPort 4 HDMI 2 HDMI 4 Input Mode e 6 Single Input Current DisplayPort 2 Current DisplayPort 4 Multiple Inputs Status Connected Serial COM10 1 Connect from the PC on which the software is installed to the UltraRes display using a USB connection 2 Click the Connect button to start the connection process Planar UltraRes User Manual 53 Installing USB Drivers 3 The tool will then attempt to auto detect any inputs that are already connected One of the following will occur
74. nd Conducted Emissions from IT Equipment EN55024 2010 Immunity of IT Equipment Including EN61000 4 2 Electrostatic Discharge EN61000 4 3 Radiated Immunity EN61000 4 4 Electrical Fast Transients EN61000 4 5 Line Surge EN61000 4 6 RF Conducted Susceptibility EN61000 4 8 Magnetic Field Immunity EN61000 4 11 Voltage Dips and Interrupts And EN61000 3 2 Harmonic Current Emissions EN61000 3 3 Voltage fluctuations and Flicker Council Directive 2006 95 EC on Low Voltage Equipment Safety EN60950 2006 A11 A1 A12 Safety of IT Equipment The Technical Construction File required by this Directive is maintained at the corporate headquarters of Planar Systems Inc 1195 NW Compton Drive Beaverton OR 97006 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada ICES 003 This Class A digital apparatus complies with Canadian ICES 003
75. ne through the UltraRes Control software using a USB connection 1 Select the FILE menu bar and then UPGRADE FIRMWARE D UltraRes Control e 0O Power Status On Error Code None Power On Power Off Po0s000000000000000003 Source Settings Image Gains Offset Display Blank Screen Info Eror Log EAOa A Backlight Local Dimming 15 L On 1 15 Of Top Half Frame Delay 0 e 0 2 Bottom Half Frame Delay D e 0 2 Planar UltraRes User Manual 64 Upgrading Firmware 2 A file called 4K xml will be part of the release package Navigate to this section and click Open to begin the upgrade process OV Organize v New folder s amp Favorites Name were J Downloads Maltaxml Recent Places amp Vailxmi OG Libraries lt 3 Documents 2 Music Pictures Subversion E Videos amp Computer E OSDisk CA File name Computer OSDisk C dev PSoC 4K trunk gt Release x v Seorch Release 2 I e Date modified Type 012 3 07 PM XML Document 8 8 2012 9 56 AM XML Document 6 14 2012 8 44 AM XML Document Note The upgrade can be initiated from ON or standby mode 3 The upgrade process will take about 40 minutes Be sure you are prepared for this amount of time before you initiate the upgrade process 4 The upgrade process status bar will show where you are in the upgrade process as it proceeds 5 When the upgrade is complete you will see
76. nt heat buildup and without direct or indirect heat sources such as lighting fixtures heating ducts or direct sunlight that can cause the modules to experience high operating temperatures If the LCD module will be installed in a recessed area with an LCD surround or enclosure ensure adequate openings are applied for proper air flow and ventilation At 3000 meters or below the maximum ambient operating temperature for the LCD module cannot be above 40 C nor below the minimum ambient operating temperature of 0 C If one of these conditions exists it is up to the installer to ensure that module placement is changed thermal shielding is provided and or additional ventilation is provided to keep the display within its nominal operating parameters For optimal performance active cooling by the installer should be planned for when the ambient temperature anywhere in the wall is predicted to be above the specified ambient temperature for the display Planar UltraRes User Manual 6 Basic Concept of Planar UltraRes Display Basic Concept of Planar UltraRes Display The Planar UltraRes display uses four internal outputs that feed into the 84 display as one image You can use any combination of HDMI DVI or DisplayPort There are two main modes of operation for the UltraRes Display e Single 4K inputs 24 25 30Hz e Four headed input 4K 60Hz e Two headed input 4k 60Hz Using four internal outputs provides the Ultra HD resolution
77. o Version Information FPGA 2 IF2 Yes No Version Information FPGA 3 IF3 No N A N A Yes No Version Information FPGA 4 CA Yes No Version Information IFV Yes No Firmware Version 0 Single Input Input Mode INM No No 2 Multiple Inputs 0 DisplayPort 1 1 DisplayPort 2 2 DisplayPort 3 3 DisplayPort 4 Input Source INS No No 4 HDMI 1 5 HDMI 2 6 HDMI 3 7 HDMI 4 IP Address IPA Yes No Information Pixel IPC Yes No Clock Information Signal ISF Yes No Format Planar UltraRes User Manual 92 Supported UltraRes RS232 Commands 3 S y Fil sl s VW e ne or E SS A gt 2 30 E ki Ke E x a Setting S Biel Ss S f Notes Information Serial len In ve N A N A Yes No Number EH ITS No Value returned is in Celsius Temperature Sensor 1 On 2 Off 3 Menu 4 Enter 5 Up 6 Down 7 Left 8 Right 19 HDMI 1 Remote Key KEY No 20 HDMI 2 21 HDMI 3 22 HDMI 4 85 DisplayPort 1 87 DisplayPort 2 88 DisplayPort 3 89 DisplayPort 4 90 Single Input 91 Multiple Inputs 92 Previous EN 0 Off Local Dimming LDM No 1 On Model Name MDL No 0 Based on Input Source Multiple Input 1 MIT RW No 0 2 No No 1 DisplayPort 1 2 HDMI 1 0 Based on Input Source Multiple Input 2 MI2 RW I No 0 2 No I No 1 DisplayPort 2 2 HDMI 2 0 Based on Input Source Multiple Input 3 MI3 RW I No 0 2 No I No 1 DisplayPort 3 2 HDM
78. or correct timing output For quadrant outputs 4x 1080p or 2x 1920x2160 the quadrants must be seamed together to create one large image For card type using single output using quadrant output AMD configuration is automatic see AMD Graphics Card Setup for Quadrant Outputs on page 40 NVIDIA see NVIDIA Graphics Card Setup see NVIDIA Graphics Card Setup for Single Output on page 42 for Quadrant Output on page 47 Planar UltraRes User Manual 39 AMD Graphics Card Setup for Quadrant Outputs 1 Right click on the desktop and select Catalyst Control Center e Catalyst Control Center Sort by Refresh Paste Paste shortcut New nView Properties Screen resolution Gadgets Personalize 2 Select AMD Eyefinity Multi Display then select Create Eyefinity Display Group RADEON Catalyst Control Center Create Eyefinity Display Group Planar UltraRes User Manual 40 AMD Graphics Card Setup for Quadrant Outputs 3 Each quadrant will be shown separately in blue Select each quadrant in the CCC window to indicate its location CCC will arrange the quadrants to show one unified display Catalyst Control Center Arrange Eyefinity Display Group n re the relative porten of Pre Gaper av mm AMD bretesty group Select the gnd position below that corresponds to the physical poston of display lit in blue LJ P e H Catalyst Control Center Planar UltraRes User Manual
79. ork Administrator for more information Planar UltraRes User Manual 68 Static IP Network Setup Static IP Network Setup If DHCP is unsuccessful the Remote Monitoring Ethernet interface defaults to a static IP address of 192 168 12 12 24 1 The PC must be configured to an IP address on the 192 168 12 network We recommend 192 168 12 100 2 Assuming the operating system is Windows 7 you can follow these instructions to configure the PC network interface 3 Onthe PC select Start Control Panel and choose the View by dropdown in the top right corner of the window Choose large icons or small icons P Adjust your computer s settings Lei Action Center D Color Management e Default Programs E Display a Fonts BB intel R Graphics and Media Lenovo s System Health and Diagno SE Network and Sharing Center UE Phone and Modem Q QuickTime E RemoteApp and Desktop Connections Speech Recognition i Troubleshooting 2 Windows Firewall Key EI Control Panel All Control Panel Items 27 Administrative Tools ffi Configuration Manager EA Desktop Gadgets e Ease of Access Center E Getting Started Internet Options Oo Lenovo Airbag Protection BR Location and Other Sensors Notification Area Icons SP Power Options E Recovery TD Run Advertised Programs Q Sync Center S User Accounts D I Windows Mobility Center Eg AutoPlay E Credential Manager s Device Mana
80. outside layer of glass on the LCD screen Take care when handling items near the screen Planar UltraRes User Manual European Disposal Information English D Disposal of old Electrical amp Electronic Equipment Applicable throughout the European Union and other European countries with separate collection programs This symbol found on your product or on its packaging indicates that this product should not be treated as household waste when you wish to dispose of it Instead it should be handed over to an applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product The recyding of materials will help to conserve natural resources This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the cor rect method of disposal Espafol Deshecho de equipos el ctricos y electr nicos aplicable a la Uni n Euro pea y a otros paises europeos con programas de reciclaje independientes La presencia de este simbolo en el propio producto o en su material de embalaje indica que no se debe tratar como residuo dom stico cuando desee deshacerse de l En su lugar debe entregarlo en el punto limpio correspondiente de
81. port team for assistance UltraRes LED Codes The LED on the UltraRes display will show different things depending on the state of the display System State LED Behavior Power Up Standby LED blinks on and off every sec until it enters the ON state After the LED is powered on the LED will be blue while in Standby mode Error LED blinks on for 2 seconds and off for 4 seconds Firmware Upgrade LED blinks on for 1 second and off for 1 second On LED is off Planar UltraRes User Manual 117 Error Codes in the UltraRes Control Software Error Codes in the UltraRes Control Software To see the last 50 errors that have occurred select the Error Log tab in the UltraRes Control software as shown below For a complete list of the error codes that may appear in the error log see the table below File Status Connection Disconnect 3 vitrares contro Tools Help Power Status On Error Code Power On Connected Update None Power Off oon On um ZS WN Source Settings Display Blank Screen Info Error Log Eror Code AC Power Supply 1 Failure AC Power Supplies 1 and 2 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supplies 1 and 2 Failure AC Power Supply 1 Failure AC Power Supply 2 Failure AC Power Supply 2 Failure AC Power Supply 1 Fa
82. r clock Manually set date and time Spaces and punctuation are ignored 090514552002 is also OK There must be 12 digits in correct order 03 15 16 08 2013 Set date and time Local Time Zone Format is XST offset XDT offset Mmm wk dow Mmm v dow For example PST 8 PDT 7 M3 2 0 M11 1 0 specifies U S Pacific time as of 2007 The abbreviations for standard and daylight saving times must be at least 3 characters Use offset for time zones west of GMT offset for time zones east of GMT bserve daylight saving o orrect for most of Indiana rything after the first offset stays on U S Eastern Standard time all year The first Mmm v dow gives the month week and day of week that starts daylight saving The second Mmm vic dow gives the month week and day of week that ends daylight saving Ranges are mm 1 12 vk 1 5 dov 0 6 where 0 Sunday The time change occurs at 0200 local time The start and end of daylight saving default to first Sunday of April and last Sunday of October NOTE As of 2007 U S locales which observe daylight saving time must enter start and end dates For example ESTSEDT M3 2 0 M11 1 0 is correct for U S Eastern time zone as of 2007 Specify local time zone You may enter spaces for convenience but they are ignored in the input The instructions above are not exhaustive Any valid value for Linux TZ environment variable is correct PST 8PDT 7 M3 2 0 M11 1 0 Set time Zone 1 Set the da
83. rams enabled Tuio Support Flash Tuio Support Handwriting Optimization Enable Windows Native Touch Enable Mouse Keyboard Simulation and Launch When Windows Starts Up e Flexible Scan Rate is at a default setting Uninstalling the MultiTouch Driver 1 On the PC select the Start menu All Programs and then PQLabs Software Planar UltraRes User Manual 101 Uninstalling the MultiTouch Driver 2 Click on the MultiTouch Driver 3 Select the Uninstall option Planar UltraRes User Manual 102 Specifications LCD Module Specifications Specification UltraRes Display Standard Touch Standard Dimensions inches Width 75 5 75 8 1918 7 mm Height 43 7 43 9 1110 7mm Diagonal overall 87 2 87 6 2217mm Depth without mount 3 05 3 48 77 5mm Depth with mount 3174 3 60 80 5mm Weight Ibs LCD only 180lbs 205lbs 82kg Landscape mounts 32lbs Portrait mounts 20lbs Orientation Aspect ratio LED life Minimum half brightness Typical half brightness LCD Optical Specifications Specification Screen brightness UR8450 3D UR8450 LX UR8450 MX Sequential contrast local dimming enabled UR8450 3D UR8450 LX UR8450 MX Sequential contrast local dimming disabled UR8450 3D UR8450 LX UR8450 MX Uniformity Touch mm 1924 3mm 1115 9mm 2225mm 88 5mm 91 5mm kg 93kg 14 5kg 9kg Landscape LX MX 3D or Portrait MX version only Maximum Planar UltraRes User Manual 16 9 landscape 9
84. rden veroorzaakt door een onrechtmatig wegwerpen van het product te voorkomen De recyclage van materialen helpt het behoud van natuurlijke bronnen Dit symbool is alleen geldig in de Europese Unie Als u dit product wenst weg te gooien dient u contact op te nemen met uw lokale instanties voor details over de gepaste methode voor afvalverwijdering Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and uer EEE complies with Directive Regulation on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Waste Electrical and Electronic Equipment WEEE Y nergeleri Avrupa Birligi nde bu etiket r n n ev elektroni i aletleri at klar ile imha edilemeyece ini g sterir Kurtarmak ve geri d n m n sa lamak i in uygun artlarda saklanmas gerekir EEE Y netmeli ine Uygundur Ve Elektronik E yalarda Bazi Zararli Maddelerin Kullaniminin Sinirlandirilmasina Dair Y netmelik 8 Recommended Usage Recommended Usage In order to get the most out of your LCD modules use the following recommended guidelines to optimize the display Burn In Versus Temporary Image Retention Burn in causes the screen to retain an image essentially forever with little or no way to correct the problem Un
85. re setup 82 source setup 76 Unit Status 74 resolution of LCD module 104 RS232 command formats 87 command response examples 89 commands 87 communication 85 connecting the cable 85 response formats 88 sending commands via UDP 97 setting up multiple inputs 85 setting up single inputs 86 supported UltraRes commands 90 S safety information 2 instructions 2 screen brightness 103 touch setting up 100 service plans ii setting up baud rate 81 inputs 11 multiple inputs 85 network in remote monitoring 78 single inputs 86 software in remote monitoring 82 sources via UltraRes control 55 touchscreen 100 setting up sources 55 signal compatibility for UltraRes display 105 single inputs setting up via RS232 commands 86 supported formats 11 SNMP monitoring 95 software installing UltraRes Control 49 sources setting up 55 space requirements 12 space requirements for installation 12 specifications environmental 104 LCD module 103 LCD optical 103 mechanical 103 multiple input compatibility 106 splash screen 59 standby mode 56 fast startup power 56 low power 56 static IP network setup 69 127 Planar UltraRes User Manual T temperature operating 104 requirements for normal use 6 temporary image retention avoiding 5 definition 5 thermal guidelines 6 time changing in remote monitoring 80 TIR see temporary image retention tools equipment list 12 touchscreen PQ
86. reciclaje de equipos el ctricos y electr nicos Ase gur ndose de que este producto se desecha de forma correcta ayudar a evitar posibles consecuencias negativas para la conservaci n del medioambiente y la salud humana consecuencias que podrian darse si se deshace del producto de forma inadecuada El reciclado de materiales ayuda a conservar los recursos naturales Este simbolo solamente es v lido en la Uni n Europea Si desea deshacerse de este producto p ngase en contacto con las autoridades locales o con su distribuidor y pida informaci n sobre el m todo de disposici n adecuado Portugu s D Elimina o de equipamentos el ctricos e electr nicos usados aplic vel na Uni o Europeia e noutros paises europeus com programas pr prios de recolha destes equipamentos Este s mbolo colocado no produto ou na respectiva embalagem indica que 0 produto n o deve ser tratado como lixo dom stico aquando da sua efiminag o Em vez disso deve ser entregue num ponto de recolha de eq uipamenlos el ctricos e electr nicos para posterior reciclagem Ao garantir a correcta elimina o deste produto estar a evitar consequ ncias poten cialmente negativas tanto para o ambiente como para a sa de humana reciclagem de materiais ajuda a preservar os recursos naturais Este simbolo apenas v lido na Uni o Europeia Se quiser eliminar este produto contacte as enti dades locais ou 0 seu fomecedor para ficar a saber qual o m
87. rk Setup Date and Time Access Control and Software Setup These are described in the following pages Planar UltraRes PLANAR PLANAR Unit Status l Power On Off Admin Settings Source Setup Advanced Setup Admin Settings Network Setup Date and Time Access Control Software Setup Network Setup Specify network settings such as DHCP vs static IP address assignment and specify server names or addresses for email and time services Date and Time Manually set date and time optionally specify a network time server set timezone Reboot Fri 15 Mar 2013 16 06 58 PDT Access Control Enable or disable network and serial console access Software Update Load softv re updates reset to factory settings m Planar UltraRes User Manual 77 Remote Monitoring Network Setup Remote Monitoring Network Setup This page allows you to configure network settings and whether or not you use DHCP For more information about setting up DHCP see DHCP Network Setup on page 67 UltraRes PLANAR gt ee Network Setup Source Setup Hostname and Domain Name Advanced Setup ele The hostname is useful for identifying a particular unit when you have more than one Planar device in use on your network Hostname is limited to 16 characters alphanumeric dash or Admin Settings underscore only Network Setup Domain name is optional If given it is used as a d
88. rupt code or is damaged Solution First check the FPGA status LEDs on the main board If one is not blinking that FPGA didn t start up The FPGA code may need to be programmed again Solution If reprogramming an FPGA doesn t work it is likely the FPGA is damaged If this is the case the main board needs to be replaced It is likely that the calibration EEPROM cable is disconnected Solution Connect the EEPROM cable 119 Symptoms Possible Causes and Solutions Symptoms Possible Causes and Solutions Below are different symptoms that you might encounter as you install your UltraRes display First look at the different symptoms to see if you can find your issue And then look at the possible cause and try the suggested solution s If you still are not able to resolve your issue please contact Planar s Technical Support Department Symptom Can t Get PC to Output 4K 24 30Hz Your graphics card may not support a 4K output Make sure that your graphics card can support a 4K output See Supported Graphics Cards on page 13 for a list of the current graphics cards that Planar supports for the UltraRes display Confirm that you are using a DisplayPort output You can t use a DisplayPort to HDMI adapter to output 4K content Make sure you are using a high speed HDMI cable Standard HDMI cables might work but are not guaranteed Verify that the selected EDID Type radio button in the UltraRes Control software is 4K Pr
89. sible to see details in dark areas lower the gamma setting smaller number to compensate This improves contrast while maintaining good details for blacks Conversely if the image is washed out and unnatural with excessive detail in black areas increase the setting Planar UltraRes User Manual 61 Gain Gain The Gains tab adjusts for color imbalance in the bright areas A good way to do this is to use a test pattern consisting mostly of solid white areas If the white areas contain traces of red green or blue decrease the Gain for that color D UltraRes Control O File Tools Help Connection Power Status Connected Status On Eror Code None Disconnect Power On Power Off Offset Display Blank Screen Info Error Log Status Connected Serial COM10 Planar UltraRes User Manual 62 Offset Offset The Offset tab corrects for color imbalances in the dark areas of the image A good way to do this is to use a test pattern consisting mostly of dark gray areas such as a 30 IRE window pattern If the gray areas contain traces of red green or blue decrease the Offset for that color Do the Gain adjustment first then the Offset D UltraRes Control e 0 File Tools Help Connection Power Status Connected Status On Error Code None Eror Log Status Connected Serial COM10 Planar UltraRes User Manual 63 Upgrading Firmware Upgrading Firmware Upgrading firmware can only be do
90. t access to the system e k e na NOTE After passwords are set the number of characters shown in the input boxes below does not reflect the actual length of the password but is just an indicator that there is a password set etwork Setup Admi rd z Date and Time BEE Confirm Set admin password Access Control Software Setup Network Access EES The daytime service is used by the Remote Monitoring Assistant program to locate Remote Monitoring systems on the local network If you assign static IP addresses or use another way to locate EE Remote Monitoring on your network you may not need the daytime service E Enable daytime service UDP port 13 The ASCII command service enables custom programs to send ASCII commands to and receive replies from the displays connected through this Remote Monitoring software You should leave the ASCI command service disabled unless you know itis required F Enable ASCII command service UDP port 57 Telnet login may be needed for occasional Remote Monitoring administration but is not required for normal Remote Monitoring setup and operation You should leave telnet login disabled unless you know it is required FI 1 Enable telnet login Change network access Planar UltraRes User Manual 81 Remote Monitoring Network Setup Remote Monitoring Software Setup Upgrading Network Firmware This page allows you to upload the latest UltraRes Remote Monitoring software You can also reset all of your sett
91. tatus On Error Code None Disconnect Power On II Power Off Source Settings Display Blank Screen Info ErrorLog Model UR8450 Senal Number EVT Unit 5 Firmware Version 15 Boot Version 11 FPGA 1 Version 12 FPGA 2 Version 12 FPGA 3 Version 12 FPGA 4 Version 12 Signal Format No Signal Pixel Clock Color Space RGB Video LUP Address 10 15072 Temperature Sensor 49C Status Connected Serial COM97 4 One of the following will occur e If the IP address is 192 168 12 12 then DHCP failed Use the Static IP Network Setup instructions in the following section Note Fast Startup mode is required if you are using the network connection Planar UltraRes User Manual 67 DHCP Network Setup 5 Ifthe IP address shows anything else then DHCP succeeded To confirm the connection open a Windows command prompt and use the ping command with the IP address shown in UltraRes Control C Users mgirardelli gt ping 10 15 0 72 15 0 72 with 32 bytes of data 10 15 0 72 bytes 32 time 2ms TTL 64 10 15 0 72 bytes 32 time ims TTL 64 1 10 15 0 72 bytes 32 time ims TTL 64 Reply from 10 15 0 72 bytes 32 time ims TTL 64 Ping statistics for 10 15 0 72 Packets Sent 4 Received 4 Lost 6 6 loss Approximate round trip times in milli seconds Minimum 1ms Maximum Zus Average 1ms C Users mgirardelli gt Note If you cannot confirm a connection check with your Netw
92. te and time manually in the box under the Manual Date and Time section The date format is very exact Fill in the current date and time using exactly the format shown on the page Click Set date and time 2 If you want to have the server periodically check the time from a network source fill in the NTP server name or address and poll interval in the Date and Time Server section Click Apply new date and time server settings Note If you don t have a preferred NTP server then pool ntp org is a good choice for most installations 3 Carefully read the instructions in the Local Time Zone section Fill in the text box and click Set time zone Note The start and end of daylight saving time default to the first Sunday of April and the last Sunday of October As of 2007 U S locales that observe daylight saving time must enter start and end dates in this section For example ESTSEDT M3 2 0 M11 1 0 is correct for U S Eastern time zone as of 2007 Planar UltraRes User Manual 80 Remote Monitoring Network Setup Remote Monitoring Access Control The Access Control page allows you to set parameters needed to access the web the Remote Monitoring network and RS232 commands It also allows you to select the correct baud rate Planar UltraRes PLANAR Sas Unit Status Display Control Access Control Power On Off Source Setup Web Access Advanced S UKS Password protection is an optional feature to restric
93. the display in service mode 1 Loosen the captive locking screws on both sides of the bottom mount and let the brackets hang down freely 2 Pull the display out and then swing out the kickstand to hold it in place The kickstand will nest into the kickstand bracket notch Service position with kickstand supporting display Planar UltraRes User Manual 28 Connections To get the UltraRes display up and running you need to make three main connections AC power the wired IR module and your sources Connecting AC Power Using the supplied AC power cord connect one end to a grounded outlet and the other to the AC power input next to the I O panel the bottom of the UltraRes display rst AE ahah at AE EAR AE EES SES E Vevetets d W kW be ee ee ee De ee Pe De ta Connecting the Wired IR Module In order for the remote control to work you need to connect the wired IR module to the display also on the bottom of the I O panel Then place the IR receiver in the desired place on or near the display IR receiver INPUT 1 h emm MG e HDMI DISPLAYPORT Planar UltraRes User Manual 29 Connecting Sources Connecting Sources There are three modes of operation 1 Single Input e 4K 24 25 30Hz PC with DisplayPort 1 1a or 1 2 output 4K Blu ray player e 1080p amp 24 25 30 50 60Hz e 1080i 50 60Hz e 720p 50 60Hz 2 Four headed input e 4K 24 25 30Hz e 4K Blu ray player e 1080p amp 24
94. tion or set up a router or access point Connect to a network Connect or reconnect to a wireless wired dial up or VPN network connection E Choose homegroup and sharing options Access files and printers located on other network computers or change sharing settings See also Troubleshoot problems HomeGroup Diagnose and repair network problems or get troubleshooting information Internet Options Windows Firewall 5 Click Change adapter settings in the left side pane 6 Right click on the local area connection that corresponds to the network interface that is connected to the UltraRes and then select Properties Organize v Disable this network device Diagnose this connection Rename this connection View status of this connection gt SC X EN e Local Area Connection pz it Local Area Connection 2 _ Local Area Connection 4 Wireless Network Connection Unidentified network Disable Network cable unplugged gt planar net vif VPN Adapter x ee EasyTether Network Adapter ail 11b g n Wireless LAN Mini PCI E Status Diagnose Bridge Connections Create Shortcut Delete Properties Planar UltraRes User Manual 70 Static IP Network Setup 7 Select Internet Protocol Version 4 TCP IPv4 and then click the Properties button EP Intel R 82577LM Gigabit Network Connection This connection uses the following items BE Client for Microsoft Networks Jl Deterministic Network
95. to the Remote Receives commands sent to the display Monitoring using the UltraRes Control Tool Also used for diagnostic purposes Supported Formats for Multiple Inputs The following formats are supported for multiple inputs Quadrants e 4K 24 25 30Hz e 1080p 24 25 30 50 60Hz 1080i 50 60Hz 720p 50 60Hz Swaths amp Halves 960x2160 60Hz e 1920x2160 60Hz using inputs 1 amp 3 or 2 amp 4 Supported Formats for Single Inputs The following formats are supported for single inputs e 4K 24 25 30Hz PC with DisplayPort 1 1a or 1 2 output 4K Blu ray player e 1080p amp 24 25 30 50 60Hz e 1080i 50 60Hz e 720p 50 60Hz Planar UltraRes User Manual 11 Installing a Planar UltraRes Display This section explains how to install a Planar UltraRes display We suggest that you read this entire section before you attempt to install a display Before You Begin Make sure you have all the items in the following lists before you begin unpacking and installing your display Tools Equipment List Depending on your installation you may need one or more of the following items e 1 and 2 Phillips screwdriver e Drill and bits e Pencil Digital laser level e Ladders lift e Back brace e Stud finder if hanging on a wall Other Things You May Need e LCD screen cleaner or LCD wipes available at most electronics stores e Three strong people to lift display into place Plan Your Installation Yo
96. twork It is very important that you do not interrupt the load process once it begins 3 Ifyou want to reset ALL settings to the factory default click Reset ALL to Factory Default This includes network settings date and time etc as well as display settings Caution Using this option will reset all of your configurations and reboot the remote monitor Because this includes network settings be aware that the UltraRes Remote Monitoring software may not configure to the same network address after the system reboots Planar UltraRes User Manual 82 Remote Monitoring Reboot 4 When you click Reset ALL to Factory Default you receive the Confirm Factory Reset page Click OK Reset to Factory Defaults and Reboot if you are sure you want to reset ALL settings to the factory default 5 The top of each page shows the Planar logo which is a link to http www planar com You can change this link to refer to any URL that you find useful by typing it into the Product ID Link box 6 To make this link live click Change Product ID Link In normal operations Remote Monitoring polls the displays at a rate of one per second to look for user requests that have been made using the IR remote control and the on screen menus In some situations this polling can have a noticeable performance impact If you want to disable this polling select the Disable polling for alert conditions checkbox When you are finished click Change Advanced Settings R
97. u should have a detailed plan of how the Planar UltraRes display is to be configured The plan should include calculations for the following e Floor wall load Make sure the floor wall is strong enough to support the weight of the Planar UltraRes For passive cooling it is recommended that a minimum of 1 of top clearance is provided This can be reduced if the LCD is actively cooled e Ventilation and cooling requirements Although the rear cover of the display is perforated and provides better airflow than other displays it is still important that you consider room cooling and ventilation Planar UltraRes User Manual 12 Supported Graphics Cards Supported Graphics Cards UltraRes supports a variety of graphics cards from leading manufacturers such as NVIDIA and AMD In general you should be looking for graphics cards that have the following features e Can output 3840 x 2160 at 24 Hz or 30 Hz over a single DisplayPort or HDMI connection e Four output graphics cards that can output synchronized genlocked 1920 x 1080 outputs at up to 60 Hz e Each program will have application specific 3D settings that must be set up See the specific program s user manual for instructions on application specific 3D setup Note Consult the specific graphics card s user manual for instructions on application specific 3D setup e Cards that support Planar s support timings as listed in the following section Signal Compatibility on pa
98. ues et lectroniques En veillant ce que ce produit soit mis au rebut de fa on ad quate vous contribuerez pr venir les cons quences potentiellement n gatives sur l environnement et sur la sant humaine qui risqueraient de se produire en cas de mise au rebut inappropri e de ce produit Le recyclage des mat riaux contribuera galement conomiser les res sources naturelles Ce symbole n est valable que dans l Union Europ enne Si vous souhaitez mettre ce produit au rebut veuillez prendre contact avec les autorit s locales ou avec votre revendeur et renseignez vous sur la m thode de mise au rebut correcte Italiano in tutta la Comunit Europea ed altri Paesi Europei che applicano programmi di raccolta differenziata I simbolo trovato sul prodotto o sulla sua confezione indica che il prodotto non pu essere trattato come i domestici quando il momento di smaltirlo Al contrario deve essere consegnato ad un centro di raccolta specializzato nel riciclaggio di attrezzature elettriche ed elettroniche As sicurando che il corretto smaltimento di questo prodotto si aiuter a preve nire potenziali conseguenze negative sull ambiente e sulla salute umana che possono essere provocate da uno scorretto smaltimento di questa attrezzatura materiali riciclati aiuteranno a conservare le risorse naturali Questo simbolo valido solo nell Unione Europea Per smaltire questo prodotto mettersi in contatto con Je autorit
99. unt of time and you want to turn power off automatically use the Auto Power Off Timer slider on the Settings tab and select between 1 60 seconds D UltraRes Control 0 File Tools Help Connection Power Status Connected Status On Eror Code None Disconnect Update Power On Power Off Source Settings Image Gains Offset Display Blank Screen Info Error Log Auto Power Off Timer Factory Reset Reset to Defaults Splash Screen Landscape Portrait of Status Connected Serial COM10 Standby Mode Standby Mode allows you to choose between a low power setting which saves energy or a fast startup mode that keeps the AC power supplies running Each option is described below e Low Power Powers off every component and board possible which helps conserve energy In standby mode the low power option only uses 0 5W of power e Fast Startup Keeps AC power supplies running and takes a little less time to power up If you intend to continually use networking capabilities select this option Note Fast Startup mode is required if you are using the network connection Planar UltraRes User Manual 56 Changing Backlight Intensity Changing Backlight Intensity To change the brightness of the display use the Backlight control on the Display tab If you want a brighter display move the slider towards a higher number If you want to conserve power and increase backlight life move the slider tow
100. up Remote Monitoring Advanced Setup The Advanced Setup page allows you to perform many of the same tasks that you can on the UltraRes Monitoring software program This includes selecting the power mode that works best for your display either low power or fast startup You can also select many display settings such as backlight intensity frame delay color space definitions and RGB settings Planar Display Control Power On Off UltraRes PLANAR Advanced Setup Source Setup Advanced Setup Admin Settings Network Setup Software Setup Reboot Thu 21 Mar 2013 09 31 30 POT Power Settings Auto off Enable Low Power mode is the minimum power options and network connection will be lost upon power off Fast Startup mode maintains power to core components of the system and will maintain network connection as well as a minimum startup time Low Power Fast Startup Auto Power Off Timer 1 60 minutes 3 Display Settings Backlight 1 15 11 Set Frame Delay Top 0 2 0 Set Frame Delay Bottom 0 2 H Set Color Space auto recsor rec709 reepc RGB Video EDID Type D ak Preferred 1080p Preferred E Local Dimming Enable Click here to reset to factory default settings Reset to factory settings Blank Screen Red 0 255 255 Set Green 0 255 0 Set Blue 0 255 0 Remote Monitoring Admin Setup The Admin Setup page contains four sub pages Netwo
101. uration of the declays Right lt ick an icon for additonal optons Typxcal usage scenario Reorderng deploys Planar UltraRes User Manual 47 NVIDIA Graphics Card Setup for Quadrant Output 3 Check the box for all four of the displays shown Use this page to configure Premium Mosaic settings Desc ptor Drag the cons so they match the Gr configuration of the deplays Right lt ick an Kon for additonal optons Typxcal usage soenaro Reorderng deploys 4 Under Configuration select 2x2 5 Arrange the display numbers to match the diagram shown above 6 Click Apply Planar UltraRes User Manual 48 Installing the UltraRes Control Software The UltraRes Control software is used as your primary tool for display setup Use the following instructions to install the UltraRes Control software 1 Save the UltraRes Control msi program to your computer s hard drive 2 Double click the msi file to open the installer program oi Planar UltraRes Control f Welcome to the Planar UltraRes Control Setup PLANAR Wizard i The installer will guide you through the steps required to install Planar UltraRes Control on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law
102. ved rather than filling in the fields listed below The following response codes can be used 0 Command successfully processed 1 Unknown command code 2 Invalid operator 3 Destination parameter not supported 4 Setting not available 5 Setting value not available 6 Setting value not supported 7 String too long 8 Command not supported in standby mode 9 Invalid parameter 10 Error processing command 11 Password not entered www indicates the command code sent by the follower This field is case insensitive i e PWR pwr and PwR should all be treated as PWR x is the destination parameter This is an optional parameter that indicates which memory the response is referencing This parameter is reserved and shall not be used at this time z is the new value for set increment decrement commands or the current value for get commands for this parameter It can have one of two formats Integer value Any positive or negative number example 100 String value Any string surrounded by double quotes example This is a string CR is the ASCII carriage return key 0x0D Planar UltraRes User Manual 88 RS232 Command Response Examples RS232 Command Response Examples The following section gives examples of commands and their responses Example Power query when unit is powered on Command PWR CR Response 0 PWR 1 CR Examp

Planar Systems UR9850

Contents

Download Pdf Manuals

Related Search

Related Contents