DELL Vostro 3350
Contents
1. Remove the display assembly Remove the system board Lift up the I O board at an angle and remove it from the computer 93 Installing The Input Output Board 0 an a E BONI cen 10 Install the access panel mah 94 Install the Input Output board into the slot Install the system board Install the display assembly Install the pa m rest Install the WWAN card Install the keyboard Install the hard drive Install the optical drive Install the WLAN card Install the memory Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 29 System Setup System Setup Overview System Setup allows you to e change the system configuration information after you add change or remove any hardware in your computer e set or change a user selectable option such as the user password e read the current amount of memory or set the type of hard drive installed Before you use System Setup it is recommended that you write down the System Setup screen information for future reference A CAUTION Unless you are an expert computer user do not change the settings for this program Certain changes can cause your computer to work incorrectly System Setup Enter Turn on or restart your computer 2 When the blue DELL logo is displayed you must watch for the F2 prompt to appear 3 Once the F2 prompt appears press lt F2 gt immediately KA NOT2. Displays the service tag of your computer Displays the asset tag of your computer if available Displays the type of processor Displays the speed of the processor Displays the processor ID Displays the processor L1 cache size Displays the processor L2 cache size Displays the processor L3 cache size Displays the memory installed on the computer 97 System Memory Memory Speed Device Information Fixed HDD SATA ODD eSATA Device AC Adapter Type Advanced Intel SpeedStep Virtualization Integrated NIC USB Emulation USB Powershare USB Wake Support 98 Displays the memory in built on the computer Displays the memory speed Displays the model number and capacity ofthe hard drive Displays the model number and capacity ofthe optical drive Displays information about the installed eSATA device Displays the type ofthe AC adapter Enable or disable the Intel Default Enabled SpeedStep feature Enable or disable the Intel Default Enabled Virtualization feature Enable or disable the power Default Enabled supply to the on board network card Enable or disablethe USB Default Enabled emulation feature Allows the computer to Default Enabled charge external devices using the stored system battery power through the USB PowerShare port even while the computer is turned off Allows USB devices to Default Disabled wake up the computer from standby This featur
3. 88 inch 147 00 mm 5 78 inches AC Adapter Depth 130 W Height Width Depth Temperature range Operating Non Operating Physical Vostro 3350 Height Width Depth Weight Minimum Vostro 3450 Height Width Depth Weight Minimum Vostro 3550 3555 Height Width Depth Weight Minimum Vostro 3750 70 00 mm 2 75 inches 25 40 mm 1 00 inch 154 70 mm 6 09 inches 76 20 mm 3 00 inches 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 27 30 mm to 29 80 mm 1 07 inches to 1 17 inches 329 20 mm 12 96 inches 228 50 mm 9 00 inches 2 04 kg 4 50 Ib 30 60 mm to 33 20 mm 1 20 inches to 1 31 inches 343 00 mm 13 50 inches 245 80 mm 9 68 inches 2 28 kg 5 02 Ib 30 40 mm to 34 80 mm 1 20 inches to 1 37 inches 375 40 mm 14 78 inches 260 20 mm 10 24 inches 2 47 kg 5 45 Ib 111 Physical Height Width Depth Weight Minimum Environmental Temperature Operating Storage Relative humidity Maximum Operating Storage Airborne contaminant level 112 30 80 mm to 34 80 mm 1 21 inches to 1 37 inches 418 40 mm 16 47 inches 286 70 mm 11 29 inches 3 00 kg 6 62 Ib 10 C to 35 C 50 F to 95 F 40 C to 65 C 40 F to 149 F 10 to 90 noncondensing 5 to 95 noncondensing G1 or lower as defined by ISA S71 04 1985 32 Contacting Dell Contacting Dell u NOTE If you do not have an active Int
4. TO CVO AN Oe daa neh 29 Removing The Keyboard 29 Installing The Keyboard 31 11 Wireless Wide Area Network WWAN Card eseou 33 Removing The Wireless Wide Area Network WWAN Card 33 Installing The Wireless Wide Area Network WWAN Card 35 12 Palm Rest BANANA AKA 37 Removing The Palm Rest EEN 37 Installing The Palm Rest KEE 45 Removing The Speaker 45 Installing The Speaker 46 feier Dlrldudr TTT 49 Removing The Fingerprint Reader 49 Installing The Fingerprint Reader EEN 51 15 LED Board een 53 Removing The LED Boardacssscsecsevdiedetieasclcncdeidaitslecnidvidedirvanenandddgalaee 53 Installing The LED Board 54 16 Power Button Board EE 55 Removing The Power Button Board 55 Installing The Power Button Board 56 17 Quick Launch Button Board ee 57 Removing The Quick Launch Button Board 57 Installing The Quick Launch Button Board 18 Coin Cell Battery aa de een 61 Removing The Coin Cell Batter 61 Installing The Coin Cell Batter 61 Ne LEE 63 Removing The HeakSINki E E ARKA 63 Installing The Heat SINK hate 1 RB NAA 64 20 wee 65 Removing The Process 65 Installing The Process 66 21 Display Assembly un Removing The Display Assembly Installing The Display Assemblhy ENEE 22 Display BOZO ne een 73 Removing The Display Bezel EEN 73 Installing The Display Bezel 74 Dey AG ANN a ee eae acces beasts a eas wacker la Abo ec ncaa eects 75 Removing The Camera anan IMA GATA BABA
5. can boot through eSATA Specify which eSATA device the computer can boot through Network Specify which network device the computer can boot through Exit This section allows you to save discard and load default settings before exiting from System Setup 100 30 Diagnostics Device Status Lights 6 p Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status Turns on when wireless networking is enabled Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Alternately blinking amber light with steady white light Temporary battery failure with AC adapter present Constantly blinking amber light Fatal battery failure with AC adapter present Light off Battery in full charge mode with AC adapter present White light on Battery in charge mode with AC adapter present Diagnostic Beep Codes The following table shows the possible beep codes that may be emitted by the computer when your computer is unable to complete a power on self test 101 Beep 102 Possible Cause BIOS ROM checksum in progress of failure No RAM detected e
6. drive Install the memory Install the access panel o N Sp St Za O N ze Install the memory card 58 9 Install the battery 10 Follow the procedures in After Working Inside Your Computer 59 60 18 Coin Cell Battery Removing The Coin Cell Battery Follow the procedures in Before Working on Your Computer Remove the battery Remove the memory card Remove the access panel Remove the hard drive Remove the keyboard Remove the pa m rest Pry the tabs that secure the coin cell battery to the system board en a aS SLY gt Installing The Coin Cell Battery 1 Insert the coin cell battery into the slot and press until it snaps into place 2 Install the pa m rest 3 Install the keyboard 61 SOS IL Es 62 Install the hard drive Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 19 Heat Sink Removing The Heat Sink na Sp N oa O NI m ch Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the memory Remove the WLAN card Remove the optical drive Remove the hard drive Remove the keyboard Remove the WWAN card Remove the pa m rest Remove the display assembly Remove the system board Lift the heat sink and fan assembly up and away from the system board 63 Installing The Heat Sink CoN
7. from the computer Installing The Keyboard 1 2 3 Connect the keyboard data cable to the system board Install the battery Follow the procedures in After Working Inside Your Computer 31 32 11 Wireless Wide Area Network WWAN Card Removing The Wireless Wide Area Network WWAN Card 1 Follow the procedures in Before Working On Your Computer 2 Remove the battery 3 Remove the keyboard 4 Open the power button board cable securing clip 5 Disconnect the power button board cable 33 6 Disconnect the antenna cables from the WWAN card 7 Use ascribe to pry the latch that secures the WWAN card L zs 34 8 Remove the WWAN card from the computer Installing The Wireless Wide Area Network WWAN Card Slide the Wireless Wide Area Network WWAN card into its slot Connect the antenna cables according to the color code on the WWAN card Install the power button board cable Install the keyboard Install the battery Follow the procedures in After Working Inside Your Computer N sm D a Es O 35 36 12 Palm Rest Removing The Palm Rest Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory cara Remove the access panel Remove the hard drive Remove the keyboard Remove the rubber from the bottom of the computer Ch Sp An Ze O N gt 8 Remove the screws that secure the palm rest to the bottom of
8. the hard drive to the system Connect the hard drive cable to the system board Replace the hard drive cable securing clip Install the access panel Install the battery Follow the procedures in After Working Inside Your Computer ES Nm aE eS zs 26 Wireless Local Area Network WLAN Card Removing Wireless Local Area Network WLAN Card Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Disconnect the antenna cables from the WLAN card PO NA 5 Usea scribe to pry the latch to release the WLAN card 27 Installing The Wireless Local Area Network WLAN Card 1 2 28 Slide the WLAN card into its slot Connect the antenna cables according to the color code on the WLAN card Installthe access panel Install the battery Follow the procedures in After Working Inside Your Computer 10 Keyboard Removing The Keyboard 1 Follow the procedures in Before Working On Your Computer 2 Remove the battery 3 Using a small plastic scribe release the four latches that secures the keyboard to the computer 4 Flip the keyboard over and lay it on the palm rest 29 5 Open the clip to release the keyboard cable 6 Disconnectthe keyboard cable from its connector on the system board 30 1 8 If your computer comes with a backlit keyboard disconnect the keyboard backlight cable Remove the keyboard
9. 50 Vostro 3555 Discrete Vostro 3350 Vostro 3450 3550 Vostro 3750 Communications Network adapter Wireless Ports and Connectors Audio Video Vostro 3350 3450 3550 3555 3750 Network adapter USB Vostro 3350 Vostro 3450 104 e integrated on system board e discrete video card Intel Graphics Media Accelerator HD AMD Radeon HD series up to 256 MB 512 MB of shared memory AMD Radeon HD6490 GDDR5 512 MB AMD Radeon HD6630 1 GB VRAM NVIDIA GeForce GT 525M 1 GB 10 100 1000 Mbps Ethernet LAN internal wireless local area network WLAN and wireless wide area network WWAN one microphone connector and one stereo headphones external speakers connector one 19 pin HDMI connector and one 15 pin VGA connector one RJ 45 connector two USB 3 0 compliant connectors and one eSATA USB 2 0 compliant connector two USB 3 0 compliant connectors one USB 2 0 compliant connector and one eSATA USB 2 0 compliant connector Ports and Connectors Vostro 3550 two USB 3 0 compliant connectors one USB 2 0 Vostro 3555 Vostro 3750 Memory card reader fingerprint reader Keyboard compliant connector and one eSATA USB 2 0 compliant connector three USB 3 0 compliant connectors and one eSATA USB 2 0 compliant connector two USB 3 0 compliant connectors one USB 2 0 compliant connector and one eSATA USB 2 0 compliant connector one 8 in 1 memory card reader one Number
10. Blu ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of such mark by Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2011 06 Rev A00 Contents Notes Cautions and Wamings ee 2 1 Working on Your Computer EEN 7 Before Working Inside Your Computer 7 Recommended Together eeh tele eege Ee ier H Turning Off Your Computer 9 After Working Inside Your Computer 9 S Memory bald 13 Removing The Memory Card 13 Installing The Memory Card 14 4 Subscriber Identity Module SIM Card see 15 Removing The Phone Subscriber Identity Module SIM 15 Installing The Phone Subscriber Identity Module SIM 16 G EE 17 Removing The Access Panel 17 Installing The Access Panel ENEE 18 F Optical HEIEREN 21 Removing The Optical Drive 21 Installing The Optical Drive 22 B Hard Dive acer 23 Removing The Hard Drive 23 Installing The Hard Drive 26 9 Wireless Local Area Network WLAN Card 27 Removing Wireless Local Area Network WLAN Card 27 Installing The Wireless Local Area Network WLAN Card 28
11. Chipset Error North and South Bridge Chipset DMA IMR Timer Error e Time Of Day Clock test failure e Gate A20 failure e Super UU chip failure e Keyboard controller test failure RAM Read Write failure Real time clock power fail Video BIOS Test Failure Processor Failure Display Troubleshooting Steps System board failure covers BIOS corruption or ROM error No memory detected System board Failure Memory failure CMOS battery failure Video card failure Processor Failure Display Failure Specifications 31 KA NOTE Offerings may vary by region The following specifications are only those required by law to ship with your computer For more information regarding the configuration of your computer click Start gt Help and Support and select the option to view information about your computer System Information Chipset Vostro 3350 3450 3550 3750 Vostro 3555 Processor Vostro 3350 3450 3550 3750 Vostro 3555 Memory Memory connector Memory capacity Memory type Minimum memory Maximum memory Intel HM67 AMD A70M e Intel Core i3 i5 series e Intel Core i7 Quad Core for Vostro 3750 only e AMD Dual Core e AMD Quad Core two SODIMM slots 1 GB 2 GB and 4 GB DDR3 SDRAM with 1333 MHz 2GB 8 GB NOTE Only 64 bit operating systems can detect memory capacities greater than 4 GB 103 Video Video type Video controller and memory UMA Vostro 3350 3450 3550 37
12. Dell Vostro 3350 Owner s Manual Regulatory Model P13S Regulatory Type P13S001 Notes Cautions and Warnings KA NOTE A NOTE indicates important information that helps you make better use of your computer Paka CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed IN WARNING A WARNING indicates a potential for property damage personal injury or death Information in this publication is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the
13. E The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it to display and then press lt F2 gt If you press lt F2 gt before you are prompted this keystroke will be lost 4 If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again 95 System Setup Screens Menu Appears on top ofthe System Setup window This field provides a menu to access the System Setup options Press lt Left Arrow gt and lt Right Arrow gt keys to navigate As a Menu option is highlighted the Options List lists the options that define the hardware installed on your computer Options List Appearson Options Field Appears Help Appears on the the left side of the System on the right side of Options right side of the System Setup window The field List and contains Setup window and contains lists features that define the information about each help information about the configuration of your option listed inthe Options option selected in Options computer including List In this field you can List installed hardware power view information about your conservation and security computer and make features Scroll up and changes to your current down the list with the up settings Press lt Enter gt to and down arrow keys As make changes to your an option is highlighted th
14. Install the battery Follow the procedures in After Working Inside Your Computer 67 68 21 Display Assembly Removing The Display Assembly 1 2 3 4 5 6 7 8 9 Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory cara Remove the access panel Remove the WLAN card Remove the hard drive Remove the keyboard Remove the WWAN card Remove the pa m rest 10 Disconnect the antenna cables from the routing channel 11 Pull out the antenna cables from the routing hole 69 12 Disconnect the display cable from the system board 70 14 Remove the screws that secure the display assembly to the computer Installing The Display Assembly Attach the display assembly to the base of the computer Tighten the screws to secure the display assembly Secure the antenna cables to the routing channels Connect display cable to system board Connect antenna cables to installed wireless solutions Install the pa m rest Install the WWAN card Install the keyboard en e mn ZS O N cz 71 72 Install the hard drive Install the WLAN card Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 22 Display Bezel Removing The Display Bezel eo N S St Ze Sat N gt wech O Follow the procedures in Before Working On Your Computer Remove the batter
15. NG ANNA NAA 75 installing The Cam eara euren 76 24 Display EE 79 Removing The Display Panel 79 Installing The Display Panel ENEE 81 25 Display Brackets and Hmges ENEE 83 Removing Display Brackets And Hmmge su 83 Installing The Display Brackets And Himges 85 26 Display Cable 87 Removing The Display Cable EE 87 Installing The Display Cable EE 88 21 System Baan a Sense 89 Removing The System Board ue 89 Installing The System Board 91 28 Input Output Board see 93 Removing The Input Output 1 0 Board 93 Installing The Input Output Board 94 29 5Vstem Sep En nes 95 System Setup DUvervleuw nnana nan nannten ann nannan nnman an nana 95 System Setup Enter en ab GRAN Dana deade die 95 System S8tup Screens aa a aa E BANA 96 System Setup Options RRE DEE 101 Device Status Lights nn ess Ee AA 101 Battery Status Lights Na KAKANAN 101 Diagnostic Beep CODES aaa abaka aa NG aa 101 SAS POG MIC ALON E 103 32 Contacting Dell nun a ee ei Anh 113 Contacting Dell Samen due Seed AANEREN herren 113 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have performed the steps in Working on Your Computer e You have read the safety information that shipped with you
16. Oa P WN gt 10 Install the access panel ec _ 64 Install the heat sink in the slot Install the system board Install the display assembly Install the pa m rest Install the WWAN card Install the keyboard Install the hard drive Install the optical drive Install the WIAN card Install the memory Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 20 Processor Removing The Processor Sp SS A na N gt 10 Remove the pa m rest ch Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the memory Remove the WLAN card Remove the optica drive Remove the hard drive Remove the keyboard Remove the WWAN card Remove the display assembly Remove the system board Using a flat blade screwdriver rotate the processor cam lock in a counter clockwise direction 65 Installing The Processor 1 Insert the processor into the processor socket Ensure the processor is properly seated Tighten the cam lock in a clockwise direction Install the system board Install the display assembly Install the pa m rest Install the WWAN card Install the keyboard o N ep St Ja O ba Install the hard drive 66 Install the optica drive Install the WLAN card Install the memory Install the access panel Install the memory card
17. Optical Drive Removing The Optical Drive Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the screw that secures the optical drive to the computer PAN gt 5 Use a screwdriver to pry the optical drive out of the computer 21 Installing The Optical Drive Slide the optical drive into its compartment on the chassis Tighten the screw to secure the optical drive to the computer Installthe access panel Install the battery Follow the procedures in After Working Inside Your Computer oP Fe P ez 22 Hard Drive Removing The Hard Drive Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Open the clip that secures the hard drive assembly to the computer Pe ba gt 5 Disconnect the hard drive cable from the hard drive 23 6 Remove the screws that secure the hard drive assembly to the computer Li 7 Lift the hard drive up at an angle from the system and remove it from the computer 24 8 9 Remove the screws that secure the hard drive bracket to the hard drive du Lift the hard drive bracket up and away from the hard drive 25 10 Remove the hard drive board from the hard drive Installing The Hard Drive Install the screws to secure the hard drive board to the hard drive Place the hard drive in its compartment Replace the screws to secure
18. Type Dimensions Depth Height Width Weight Voltage Temperature range 6 cell 9 cell 57 80 mm 2 27 inches 6 cell 20 80 mm 0 81 inch 9 cell 40 15 mm 1 58 inches 6 cell 9 cell 255 60 mm 10 06 inches 6 cell 340 00 g 0 75 Ib 9 cell 504 50 g 1 11 Ib 11 1 VDC e cell smart lithium ion 2 6 AHr e 9 cell smart lithium ion 2 8 AHr 6 cell 57 80 mm 2 27 inches 9 cell 57 80 mm 2 27 inches 6 cell 20 80 mm 0 82 inch 9 cell 40 15 mm 1 58 inches 6 cell 9 cell 255 60 mm 10 06 inches 6 cell 340 00 g 0 75 Ib 9 cell 504 50 g 1 11 Ib 11 1 VDC 109 Battery Operating Non operating Coin cell battery AC Adapter Input voltage Input current maximum Input frequency Output power Output current 65 W 90 W 130 W Rated output voltage Dimensions 65 W Height Width Depth 90 W Height Width 110 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2032 lithium ion 100 VAC to 240 VAC 1 5A 16A 1 7A 23A 25A 50 Hz to 60 Hz 65 W 90 W or 130 W u NOTE 130 W AC power adapter is available for Vostro 3750 only e 4 34 A maximum at 4 second pulse e 3 34 A continuous e 5 62 A maximum at 4 second pulse e 4 62 A continuous 6 70 A continuous 19 5 1 0 VDC 28 30 mm 1 11 inches 137 20 mm 5 40 inches 57 80 mm 2 27 inches 22 60 mm 0
19. able As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it A CAUTION To disconnect a network cable first unplug the cable from your 10 computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board you must remove the main battery before you service the computer Remove the main battery Turn the computer top side up Open the display Press the power button to ground the system board IX CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display A CAUTION Before touching anything insi
20. d and remove 50 Installing The Fingerprint Reader Install the fingerprint reader board and the bracket Tighten the screws that secure the fingerprint reader bracket Affix the finger print reader cable to the palm rest Install the pa m rest Install the keyboard Install the hard drive Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer Sp SE Nm aS o NN SS oO 51 52 15 LED Board Removing The LED Board eS A Sp Sp SE o NO Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the hard drive Remove the keyboard Remove the pa m rest Peel open the tape that secures the LED board cable ee tee Pry the latches that secure the LED board then lift up and remove the LED board from the computer 53 Installing The LED Board Secure the latches to the LED board Affix the tape to secure the LED board cable Install the pa m rest Install the keyboard Install the hard drive Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer O O AD oe eS SES 54 16 Power Button Board Removing The Power Button Board Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access pa
21. de your computer ground yourself by touching an unpainted metal surface such as the metal atthe back ofthe computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e 0 Phillips screwdriver e 1 Phillips screwdriver e Small plastic scribe e Flash BIOS update program CD Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system e In Windows Vista Click Start then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down u e In Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turni
22. e current settings Press Options Field displays the lt ESC gt to return to the option s current and Options List available settings NOTE Not all settings listed in the Options Field are changeable Key Functions Appears below the Options Field and lists keys and their functions within the active system setup field Use the following keys to navigate through the System Setup screens Keystroke Action lt F2 gt Displays information on any selected item in the System Setup lt Esc gt Exit from current view or switch the current view to the Exit page in the System Setup lt Up Arrow gt or lt Down Arrow gt Select an item to display lt Left Arrow gt or lt Right Arrow gt Select a menu to display 96 Keystroke 0r lt Enter gt lt F9 gt lt F10 gt System Setup Options Main System Information System Date System Time BIOS Version Product Name Service Tag Asset Tag Processor Information CPU Type CPU Speed CPU ID L1 Cache Size L2 Cache Size L3 Cache Size Memory Information Extended Memory Action Change existing item value Select the sub menu or execute command Load setup default Save current configuration and exit System Setup Displays the computer model number Re sets the date on the computer s internal calendar Re sets the time on the computer s internal clock Displays the BIOS revision Displays the product name and the model number
23. e is enabled only when the AC adapter is connected SATA Operation Adapter Warnings Function Key Behavior Charger Behavior Miscellaneous Devices Security Set Service Tag Set Supervisor Password Set HDD Password Password Bypass Computrace Boot Boot Priority Order Hard Disk Drives Change the SATA controller Default AHCI mode to either ATA or AHCI Enables or disables adapter Default Enabled warnings Specifies the behavior of Default Function key first the function key lt Fn gt Specifies if the computer Default Enabled battery will be charged when connected to an AC power source These fields let you enable or disable various on board devices This field displays your system s service tag If the service tag is not already set this field can be used to enter it Allows you to change or delete the administrator password Allows you to set a password on the computer s internal hard drive HDD Allows you to bypass the system password and the internal HDD password prompts during a system restart resume from hibernate state Enable or disable the Computrace feature on your computer Specifies the order of different devices in which the computer will boot through at start up Specify which hard drive the computer can boot through 99 USB Storage Device Specify which USB storage device the computer can boot through CD DVD ROM Drives Specify which CD DVD the computer
24. emory cara Remove the access panel Remove the memory Remove the WLAN card Remove the optical drive Remove the hard drive Remove the keyboard Remove the WWAN cara Remove the pa m rest Remove the display assembly Loosen the screws that secures the heat sink to the system board Disconnect the fan cable that secures the heatsink to the system board 89 90 Installing The System Board 1 ea nn es ON ech Align the system board to the port connectors on the rear of the chassis and place the system board in the computer Tighten the screws to secure the system board in place Replace the fan cable Tighten the screws to secure the heatsink to the system board Install the display assembly Install the pa m rest Install the WWAN card Install the keyboard Install the hard drive Install the optical drive Install the WLAN card Install the memory Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 91 92 28 Input Output Board Removing The Input Output 1 0 Board 2 O OD TB eS zc ech sch mb sch oa 2 Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the WLAN card Remove the optical drive Remove the hard drive Remove the keyboard Remove the WWAN card Remove the pa m rest
25. ernet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit support dell com Select your support category If you are not a U S customer select your country code atthe bottom ofthe page or select Allto see more choices 4 Select the appropriate service or support link based on your need 113
26. keyboard Install the hard drive Install the WIAN card Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 81 82 25 Display Brackets and Hinges Removing Display Brackets And Hinges Soon raf O N a _ sch j_ gt mh op o ES Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the WLAN card Remove the hard drive Remove the keyboard Remove the WWAN card Remove the pa m rest Remove the display assembly Remove the display bezel Remove the display panel Remove the screws that secure the display brackets and hinges to the display assembly 83 14 Turn over the left display bracket and hinge 15 Release the cables from the left hinge then remove the left display bracket and hinge 16 Release the cables from the right hinge then remove the right display bracket and hinge 84 Installing The Display Brackets And Hinges Install the display brackets and display hinges Tighten the screws to secure the display brackets and hinges to the display assembly Route the cables into the right and left hinges Install the display pane Install the display bezel Install the display assembly Install the pa m rest Install the WWAN card Install the keyboard Install the hard drive Install the WLAN card Install the acces
27. n Maximum Brightness Operating angle Refresh rate Minimum Viewing angles Horizontal Vertical Pixel pitch Vostro 3750 Type Size Active area X Y Dimensions Height Width Diagonal Maximum resolution Maximum Brightness Operating angle 0 2265 mm WLED display 15 6 inch HD 344 23 mm x 193 54 mm 210 00 mm 8 26 inches 360 00 mm 14 17 inches 396 24 mm 15 60 inches 1366 x 768 pixels at 262K colors 220 nits 0 closed to 135 60 Hz 60 50 0 252 mm WLED display 17 3 inch HD 382 08 mm x 214 92 mm 398 60 mm 233 30 mm 439 42 mm 1600 x 900 pixels at 262K colors 200 nits 0 closed to 135 107 Display Refresh rate Minimum Viewing angles Horizontal Vertical Pixel pitch Battery Vostro 3350 Type Dimensions Depth Height Width Weight Voltage Vostro 3450 3550 3555 Type Dimensions 108 60 Hz 40 10 30 0 238 mm e 4 cell smart lithium ion 2 8 AHr e cell smart lithium ion 2 8 AHr 4 cell 43 45 mm 1 71 inches 8 cell 43 45 mm 1 71 inches 4 cell 19 10 mm 0 75 inch 8 cell 42 36 mm 1 67 inches 4 cell 199 10 mm 7 84 inches 8 cell 270 00 mm 10 63 inches 4 cell 230 00 g 0 51 Ib 8 cell 446 00 g 0 98 Ib 14 8 VDC e 6 cell smart lithium ion 2 2 AHr e 9 cell smart lithium ion 2 8 AHr Battery Depth Height Width Weight Voltage Vostro 3750
28. nel Remove the memory Remove the hard drive Remove the keyboard Remove the pa m rest of nm m e SS NO Remove the screw that secures the power button board 10 Pry the latch to release the power button board then lift up and remove it from the computer 55 Installing The Power Button Board Install the power button board and tighten the screw Install the pa m rest Install the keyboard Install the Aard drive Install the memory Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer KO Se oS Fo SS 56 17 Quick Launch Button Board Removing The Quick Launch Button Board Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory cara Remove the access panel Remove the memory Remove the hard drive Remove the keyboard Remove the pa m rest 5 0o TI D FSP o N Release the quick launch button board cable from the adhesive affixing it to the palm rest 10 Remove the screw that secures the quick launch button board 57 11 Prythe latches to release the quick launch button board then lift up and remove it from the computer Installing The Quick Launch Button Board Install the quick launch button board and tighten the screw Affix the quick launch button board cable to the palm rest Install the pa m rest Install the keyboard Install the hard
29. ng on your computer FAN CAUTION To avoid damage to the computer use only the battery designed for this 3 4 5 particular Dell computer Do not use batteries designed for other Dell computers Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard Connect any telephone or network cables to your computer CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Replace the battery Connect your computer and all attached devices to their electrical outlets Turn on your computer Battery Removing The Battery 1 Follow the procedures in Before Working On Your Computer 2 Slide the release latches to unlock the battery 3 Slide the battery and remove it from the computer e U Installing The Battery 1 Slide the battery into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Memory Card Removing The Memory Card 1 Follow the procedures in Before Working On Your Computer 2 Press in on the memory card to release it from the computer 3 Slide the memory card out ofthe computer Installing The Memory Card 1 Push the memory card into the compartment until it snaps into place 2 Follow the procedures in After Working Inside Your Computer 4 Subscriber Identity Module SIM Card En The Phone S
30. of keys Vostro 3350 3450 3550 3555 Vostro 3750 Layout United States 86 keys United Kingdom 87 keys Brazil 87 keys and Japan 90 keys United States 101 keys United Kingdom 102 keys Brazil 104 keys Japan 105 keys QWERTY AZERTY Kanji Touchpad Active Area Vostro 3350 3450 3550 3555 X axis Y axis Vostro 3750 X axis Y axis 80 00 mm 40 70 mm 95 00 mm 52 00 mm Display Vostro 3350 Type Size white Light Emitting Diode WLED display 13 3 inch high definition HD 105 Display Active area X Y 293 42 mm x 164 97 mm Dimensions Height 189 00 mm 7 44 inches Width 314 00 mm 12 36 inches Diagonal 337 82 mm 13 30 inches Maximum resolution 1366 x 768 pixels at 263 K colors Maximum Brightness 200 nits Operating angle 0 closed to 135 Refresh rate 60 Hz Minimum Viewing angles Horizontal 40 Vertical 10 30 Pixel pitch 0 2148 mm Vostro 3450 Type WLED display Size 14 0 inch HD Active area X Y 309 40 mm x 173 95 mm Dimensions Height 192 50 mm 7 58 inches Width 324 00 mm 12 76 inches Diagonal 355 60 mm 14 00 inches Maximum resolution 1366 x 768 pixels at 263 K colors Maximum Brightness 200 nits Operating angle 0 closed to 135 Refresh rate 60 Hz Minimum Viewing angles Horizontal 40 Vertical 10 30 106 Display Pixel pitch Vostro 3550 3555 Type Size Active area X Y Dimensions Height Width Diagonal Maximum resolutio
31. orking Inside Your Computer 13 Speaker Removing The Speaker 1 Follow the procedures in Before Working on Your Computer Remove the battery Remove the memory card Remove the access panel Remove the keyboard 2 3 4 5 Remove the hard drive 6 7 Remove the pa m rest 8 Disconnect the speaker cable from its connector on the system board 9 Release the speaker from its securing posts 45 11 Liftthe speakers up and away from the computer Installing The Speaker Install the speaker cable in the routing channel Install the speaker to its securing posts Connect the speaker cable Install the pa m rest Install the keyboard Install the Aard drive Install the access panel NSO Pe YS Install the memory card 46 9 Install the battery 10 Follow the procedures in After Working Inside Your Computer 47 48 14 Fingerprint Reader Removing The Fingerprint Reader 1 Se An OT Ze eS NO Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the hard drive Remove the keyboard Remove the pa m rest Release the fingerprint reader cable from the adhesive affixing it to the palm rest Remove the screw that secures the fingerprint reader bracket 49 10 Lift up the fingerprint reader bracket at an angle and remove it from the computer 11 Lift up the fingerprint reader boar
32. r computer e A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer A CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins FAN CAUTION When you disconnect a cable pull on its connector or on its pull tab not Eu on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the c
33. s panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 85 86 26 Display Cable Removing The Display Cable SO ES Mn OT de be Dr 10 Remove the display bezel ch Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the WLAN card Remove the hard drive Remove the keyboard Remove the WWAN card Remove the pa m rest Remove the display assembly Remove the display panel Remove the display brackets and hinges Peel the display cable from the adhesive affixing it to the display cover and remove it from the display assembly 87 Installing The Display Cable oS N Sp DU Ss Ee P 88 Install the display cable affixing it to the display cover Install the disp ay brackets and hinges Install the display panel Install the display camera Install the display bezel Install the display assembly Install the pa m rest Install the WWAN card Install the keyboard Install the Aard drive Install the WLAN card Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 2 System Board Removing The System Board O 905 ea pw m m m on o Sa 14 Follow the procedures in Before Working On Your Computer Remove the battery Remove the m
34. t the camera cable Stick back tape that secures the display camera Install the display bezel Install the disp ay assembly Install the pa m rest Install the WWAN card Install the keyboard Install the hard drive Install the WIAN card ee O N SS eS O N m 76 Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 71 18 24 Display Panel Removing The Display Panel ea ma TB O N gt vc sch ad N Sa 13 Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory cara Remove the access panel Remove the WLAN card Remove the hard drive Remove the keyboard Remove the WWAN cara Remove the pa m rest Remove the display assembly Remove the display bezel Remove the screws that secure the display panel to the display assembly Lift the display panel from the display assembly 79 15 Disconnect the display panel cable from its connector on the panel 80 Installing The Display Panel DON DINI pp WN a 10 Install the access panel ec _ Install the display cable on the display panel Replace the tape to secure the display cable to the display panel Install the screws that secure the display panel to the display assembly Install the display bezel Install the display assembly Install the pa m rest Install the WWAN cara Install the
35. the computer 37 9 Open the clip that secures the power button board cable to the system board 10 Disconnect the power button board cable from its connector on the system board 38 11 39 13 Open the clip that secures the touchpad data cable to the system board 14 Disconnectthe touchpad data cable from its connector on the system board 15 Open the clip that secures the finger print reader cable to the system board 40 16 Disconnect the finger print reader cable from its connector on the system board 17 Open the clip that secures the quick launch board cable to the system board 41 18 Disconnectthe quick launch board cable from its connector on the system board 19 Remove the screws that secure the palm rest to the front of the computer 42 21 Liftthe palm rest up and away from the computer 43 Installing The Palm Rest 1 DON e FP O N pa sec ch 44 Starting from the right edge of the palm rest press downwards on the computer to engage the tabs Work your way around the edges and ensure the tabs are fully engaged Connect all cables to the system board Tighten the screws to secure the palm rest Tighten the screws on the bottom ofthe computer to secure the palm rest Install the keyboard Install the hard drive Install the access panel Install the memory card Install the battery Follow the procedures in After W
36. ubscriber Identity Module SIM 1 Follow the procedures in Before Working On Your Computer 2 Remove the battery 3 Press in on the SIM card to release it from the computer 4 Grasp the SIM card and pull out to release it from the computer ae The Phone Subscriber Identity Module SIM 1 Push the SIM card into the slot until it is fully engaged 2 Installthe battery 3 Follow the procedures in After Working Inside Your Computer Access Panel Removing The Access Panel 1 Follow the procedures in Before Working On Your Computer 2 Remove the battery 3 Remove the screws that secures the access panel to the base of the computer 4 Liftthe access panel up at an angle and remove it from the computer Installing The Access Panel 1 Tighten the screws to secure the access panel to the base of the computer 2 Install the battery 3 Follow the procedures in After Working Inside Your Computer Memory Removing The Memory Module Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Pry the retention clips away from the memory module until it pops up BON gt 5 Remove the memory module from its connector on the system board Installing The Memory Module Insert and secure the memory module to the system board Install the access panel Install the battery Follow the procedures in After Working Inside Your Computer Po fa zz 20
37. y Remove the memory cara Remove the access panel Remove the WLAN card Remove the hard drive Remove the keyboard Remove the WWAN cara Remove the pa m rest Remove the display assembly Using a plastic scribe pry under the display bezel to release it from the display assembly 12 Lift the display bezel and remove it from the display assembly 73 Installing The Display Bezel 74 Place the display bezel on the computer Starting from the bottom edge press downward on the display bezel to engage the tabs Work your way around the sides and top edge Install the pa m rest Install the WWAN card Install the keyboard Install the Aard drive Install the WLAN card Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 23 Camera Removing The Camera nn a za a eS Se N a vc sch a N Sa 13 Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the WLAN card Remove the hard drive Remove the keyboard Remove the WWAN card Remove the pa m rest Remove the display assembly Remove the display bezel Disconnect the camera cable Peel off tape that secures the camera 15 14 Pry the latch then lift up the camera G gt Installing The Camera Install display camera and connec
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