DELL UltraSharp U2713HM
Contents
1. barcode se al number tabel To contact Del tor technical support EE ER USB downstream ports Connect your USB devices Cable management slot Use to organize cables by placing them through the slot Side View USB downstream ports Left view Right view Bottom View a E OA AA 1 234 5 6789 Bottom view Bottom view with monitor stand MAA i AR Audio connectors Connect the HDMI 1 4 channel or DisplayPort 1 2 channel audio output devices Connect the audio channel output to the black connector Use this connector for 2 0 channel audio connection USB upstream port Connect the USB cable that came with your monitor to the monitor and the computer Once this cable is connected you can use the USB connectors on the side and bottom of the monitor USB downstream ports Connect your USB devices You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor Stand lock feature To lock the stand to the monitor using M3x12 mm machine screw screw not provided Headphone usage is not supported for the audio line out connector s Monitor Specifications Flat Panel Specifications Horizontal 596 7 mm 23 49 inches Vertical 335 7 mm 13 22 inches 178 vertical typical Viewing angle 178 horizontal typical Luminance output 350 cd m typical 50 cd m minimum 1000 to 1 typical 2 000 000 1 typical Dyn2. NOU E YN FP The test is complete when the white screen appears To exit press the Button 4 again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Common Symptoms What You Experience Possible Solutions No Video Power LED off No picture e Ensure that the video cable connecting the monitor and the computer is properly connected and secure e Verify that the power outlet is functioning properly using any other electrical equipment e Ensure that the power button is depressed fully e Ensure that the correct input source is selected via the Input Source Select button No Video Power LED on No picture or no brightness Increase brightness amp contrast controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected via the Input Source Select button Poor Focus Picture is fuzzy blurry or ghosting Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Eliminate video extension cables Reset the monitor to Factory Settings Change the video resolution to the correct aspect ratio 16 9 Shaky ittery Video Wavy picture or fine
3. Setting Up Your Monitor Dell U2713HM Flat Panel Monitor If you have a non Dell desktop portable computer or graphics card In Windows XP 1 Right click on the desktop and click Properties Select the Settings tab Select Advanced 2 3 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 2560 x 1440 again In Windows Vista or Windows 7 Right click on the desktop and click Personalization Click Change Display Settings Click Advanced Settings 1 2 3 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 2560 x 1440 again y NOTE If you are unable to set the resolution to 2560 x 1440 please contact the manufacturer of your computer or consider purchasing a graphics adapter that will Support the video resolution of 2560 x 1440 Back to Contents Page
4. compliance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 Es NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit support dell com Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page Click Contact Us on the left side of the page Select the appropriate service or support link based on your need nm e WN A Choose the method of contacting Dell that is convenient for you Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell U2713HM Flat Panel Monitor If you have a Dell desktop or a Dell portable computer with internet access 1 Go to http support dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 2560 x 1440 again Es NOTE If you are unable to set the resolution to 2560 x 1440 please contact Dell to inquire about a Graphics Adapter that supports these resolutions Back to Contents Page Back to Contents Page
5. movement Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Reset the monitor to Factory Settings Check environmental factors Relocate the monitor and test in another room Missing Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at support dell com Stuck on Pixels LCD screen has bright spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at support dell com Brightness Problems Picture too dim or too bright Reset the monitor to Factory Settings Auto Adjust via OSD Adjust brightness amp contrast controls via OSD Geometric Distortion Screen not centered correctly Reset the monitor to Factory Settings Auto Adjust via OSD Adjust horizontal amp vertical controls via OSD NOTE When using DVI D input the positioning adjustments are not available Horizontal Vertical Lines Screen has one or more lines Reset the monitor to Factory Settings Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Run the built in diagnostic
6. Dell U2713HM Flat Panel Monitor User Guide Setting the display resolution to 2560 x 1440 maximum Information in this document is subject to change without notice O 2012 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model U2713HMt May 2012 Rev AOO Dell U2713HM Flat Panel Monitor User s Guide About Your Monitor Setting Up the Monitor Operating the Monitor Dell Display Manager User s Guide Troubleshooting Appendix Notes Cautions and Warnings Es NOTE A NOTE indicates important information that helps you make better use of y
7. ES and v buttons to adjust the three colors R G B values and create your own preset color mode ARV This feature can shift color of video image to green or purple This is used to adjust the desired flesh tone color Use ES or v to adjust the hue from 0 to 100 A Press ES to increase the green shade of the video image Press to increase the purple shade of the video image NOTE Hue adjustment is available only for Movie and Game mode as R This feature can adjust the color saturation of the video image Use ES or v to adjust the saturation from 0 to 100 Press ES to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment is available only for Movie and Game mode Reset Color Settings Reset your monitor color settings to the factory settings Display Settings Use the Display Settings to adjust image Dell U2713HM Energy Use HINDI Brightness Contrast Aspect Ratio Wide 16 9 Auto Adjust Horizontal Position 50 Input Source Vertical Position 50 Color Settings Sharpness 50 Pixel Clock 50 Other Settings Phase 50 Personalize Reset Display Settings coa Resolution 2560x1440 60Hz Horizontal Position Vertical Position Use the or to adjust image up or down Minimum is 0 Maximum is 100 NOTE Horizontal Position and Vertical Position Adjustments are only available for VGA input as KA ma This
8. HM No HDMI Cable The display will go into Power save Mode in minutes 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card Es NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode Preset Modes oe Brightness Contrast O Menu Exit To run the built in diagnostics Ensure that the screen is clean no dust particles on the surface of the screen Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds A gray screen appears Carefully inspect the screen for abnormalities Press the Button 4 on the front panel again The color of the screen changes to red Inspect the display for any abnormalities Repeat steps 5 and 6 to inspect the display in green blue black white screens
9. amic Contrast On Faceplate coating Antiglare with hard coating 3H Backlight LED edgelight system Color depth 16 7 million colors U2713HM color gamut typical is based on CIE1976 82 and CIE1931 72 test standards Resolution Specifications Horizontal scan range 30 kHz to 113 kHz automatic Vertical scan range 56 Hz to 86 Hz automatic Maximum preset resolution 2560 x 1440 at 60 Hz Supported Video Modes Video display capabilities 480p 576p 720p 1080p 480i 5761 10801 Preset Display Modes Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical 720x 400 640 x 480 640 x 480 800 x 600 800 x 600 1024 x 768 1024 x 768 VESA 1152 x 864 67 5 75 0 108 0 ma 1280 x 1024 1280 x 1024 1920 x 1080 2048 x 1152 2560 x 1440 Electrical Specifications Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance Digital DVI TMDS 600mV for each differential line positive polarity at 50 ohm input impedance DP1 2 HDMI1 4 signal input support TTL levels de and separate syncs including Trigger points SOG Composite Synchronization input signals SYNC on green AC isa 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 5 A Typical voltage frequency current Inrush current 120 V 30 A 240 V 60 A in Video input signa
10. and monitor into a nearby outlet Tum on the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Solving Problems Use the cable slot on the monitor stand to organize the cables amp UNE UI Organizing Your Cables After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable attachment use the cable management slot to organize all cables as shown above Attaching the Soundbar AX510 AX510PA Optional CAUTI ON Do not use with any device other than the Dell Soundbar Eu NOTE The Soundbar power connector 12 V DC output is for the optional Dell Soundbar AX510 AX510PA only To attach the Soundbar 1 2 J 4 Working from the back of the monitor attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor Slide the Soundbar to the left until it snaps into place Connect the Soundbar with the DC power connector Insert the mini stereo plug from the back of the Soundbar into the computer s audio output jack For HDMI DP you can insert the mini stereo plug into the monitor s audio output port If there is no sound check your PC if the Audio output is configured to HDMI DP output Removing the Stand Es NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a soft clean surface EA NOTE This is applicabl
11. ar ts illuminated Confirm that the power cable from the Soundbar is plugged into the adapter No Sound Soundbar has power power Plug the audio line in cable into the computer s audio out jack indicator is on Set all Windows volume controls to their maximum Play some audio content on the computer i e audio CD or MP3 Turn the Power Volume knob on the Soundbar clockwise to a higher volume setting Clean and reseat the audio line in plug Test the Soundbar using another audio source i e portable CD player Distorted Sound Computer s sound card is used as Clear any obstructions between the Soundbar and the user the audio source Confirm that the audio line in plug is completely inserted into the jack of the sound card Set all Windows volume controls to their midpoints Decrease the volume of the audio application Turn the Power Volume knob on the Soundbar counter clockwise to a lower volume setting Clean and reseat the audio line in plug Troubleshoot the computer s sound card Test the Soundbar using another audio source i e portable CD player Distorted Sound Other audio source is used Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the audio source Decrease the volume of the audio source Turn the Power Volume knob on the Soundbar counter clockwise to a lower volume setting Clean and reseat the audio line in plug Unbalanced Sound Outpu
12. creen Display menu A If either VGA DVI D DisplayPort HDMI input is selected and both VGA DVI D DisplayPort HDMI cables are not connected a floating dialog box as shown below appears Dell U2713HM EJ No VGA E The display will go into Power save Mode in 3 minut Dell U27 13HM o Mu OWI Cable The display will go into Power save Mode in minutes Dell U2713HM 0 No DisplayPort Cable The display will go into Power save Mode in 3 minut Dell U2 13HM ES No HOMI Cable The display will go into Power save Mode in minutes See Solving Problems for more information Setting the Maximum Resolution To set the Maximum resolution for the monitor Windows XP 1 Right click on the desktop and select Properties 2 Select the Settings tab 3 Set the screen resolution to 2560 x 1440 4 Click OK Windows Vista or Windows 7 Right click on the desktop and select Personalization Click Change Display Settings Move the slider bar to the right by pressing and holding left mouse button and adjust the screen resolution to 2560 x 1440 Click OK amp UNE If you do not see 2560 x 1440 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer e Goto support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell comput
13. dard Reset Color Settings Display Settings Other Settings Personalize coa Resolution 2560x1440 60Hz Input Color Format Choose the RGB option if monitor is connected to a computer or a DVD using a VGA or DVI cable Choose the YPbPr option if monitor is connected to a DVD by a YPbPr to VGA cable or if the DVD color output setting is not RGB Dell U2713HM Energy Use III Brightness Contrast Input Color Format ee Auto Adjust Gamma YPbPr input Source Preset Modes Reset Color Settings Display Settings Other Settings Personalize coa Resolution 2560x1440 60Hz Allows you to set the color mode to PC or MAC Dell U2713HM Energy Use III Brightness Contrast Input Color Format Input Source Preset Modes Reset Color Settings Display Settings Other Settings Personalize ee Resolution 2560x1440 60Hz Preset Modes You can choose Standard Multimedia Movie Game Text Color Temperature SRGB or Custom Color Dell U2 13HM Energy Use F I o e F w Brightness Contrast Input Color Format Auto Adjust Gamma r Y M L input Source Preset Modes Reset Color Settings Multimedia Display Settings Movie Other Settings Game HU Personalize Text Color Temp sRGB Custom Color coa Resolution 2560x1440 60Hz Dell U2 13HM Energy Use 5 Brightness Contrast Input Color Format I w ti F a Auto Adjus
14. e for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions To remove the stand 1 Place the monitor on a flat surface 2 Press and hold the Stand release button 3 Lift the stand up and away from the monitor Wall Mounting Optional Screw dimension M4 x 10 mm Refer to the instructions that come with the VESA compatible base mounting kit 1 Place the monitor panel on a soft cloth or cushion on a stable flat table 2 Remove the stand 3 Use a screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the LCD 5 Mount the LCD on the wall by following the instructions that came with the base mounting kit Es NOTE For use only with UL Listed Wall Mount Bracket with minimum weight load bearing capacity of 5 6 kg Back to Contents Page Back to Contents Page Operating the Monitor Dell U2713HM Flat Panel Monitor User s Guide Using the Front Panel Controls Using the On Screen Display OSD Menu Setting the Maximum Resolution Using the Dell Soundbar AX510 AX510PA only Optional Using the Tilt Swivel and Vertical Extension Rotating the monitor Adjusting the Rotation Display Settings of Your System Using the Front Panel Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these bu
15. e is enabled in these modes Game and Movie the manual brightness adjustment is disabled Dell U27 13HM To allow manual adjustment of brightness the Energy SmartfDy Contrast will be switched off Do you want to continue When the monitor does not support a particular resolution mode you will see the following message Dell U2 13HM change your input timing to or any other monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 2560 x 1440 You will see the following message before the DDC CI function is disabled Dell U27 13HM The function of adjusting display setting using PC application will be disabled Do you wish to disable DOCACI function When monitor enters Power Save mode the following message appears Dell U2 13HM Entering Power save Mode Activate the computer and wake up the monitor to gain access to the If you press any button other than the power button one of the following messages will appear depending on the selected input VGA DVI D DP HDMI input Dell U2 13HM There is no signal coming trom your computer Press any key on the keyboard or move the mouse to wake It up If there is no display press the monitor button now to select the correct input source on the Lin s
16. ell Display Manager software application and product documentation Energy Saver feature for Energy Star compliance m Security lock slot m Asset Management Capability m Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality m EPEAT Gold Rating m BFR PVC reduced m Arsenic Free glass and Mercury Free for Panel only m Energy Gauge shows the energy level being consumed by the monitor in real time High Dynamic Contrast Ratio 2 000 000 1 Dell Display Manager software included comes in the CD shipped with the monitor m TCO Certified Displays m Color gamut of gt 99 sRGB Identifying Parts and Controls Front View Preset Modes PA Menu Exit Front View Front panel controls a Preset Modes default but configurable 2 Brightness amp Contrast default but configurable EN CO ape EEN Power with power light indicator Brightness Contrast O N O A O Back View DINEE LL III wm U NA Back view Back view with monitor stand ENT o e VESA mounting holes 100 mm x 100 mm i behind attached VESA Plate Wall mount monitor using VESA compatible wall mount kit LOO mm x 100 mm 2 Regulatory label Lists the regulatory approvals 3 Stand release button Release stand from monitor a securty oso Seoures montor aith securiy beoe E Service tag be Rafer to is label if you need to contact Del for technical suppor 6
17. ell computer you require an updated graphics driver that is not included with this monitor To download the graphics driver go to support dell com and see the Download section for Video Drivers for latest driver updates Es NOTE When in Portrait View Mode you may experience performance degradation in graphic intensive applications 3D Gaming etc Adjusting the Rotation Display Settings of Your System After you have rotated your monitor you need to complete the procedure below to adjust the Rotation Display Settings of Your System NOTE If you are using the monitor with a non Dell computer you need to go the graphics driver website or your computer manufacturer website for information on rotating the contents on your display To adjust the Rotation Display Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and set the preferred rotation If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation If you have an Intel graphics card select the Intel graphics tab click Graphic Properties select the Rotation tab and then set the preferred rotation Es NOTE If you do not see the rotation option or it is not working correctly go to support dell com and download the latest driver for your graphics card Back to Contents Page Back to C
18. er portable or desktop e Goto the support site for your computer and download the latest graphic drivers e Goto your graphics card website and download the latest graphic drivers Using the Dell Soundbar AX510 AX510PA only Optional The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays The Soundbar has a rotary volume and on off control to adjust the overall system level a blue LED for power indication and two audio headset jacks Attach mechanism Headphone jacks Power indicator pb Y N P Power Volume control Using the Tilt Swivel and Vertical Extension Es NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions Tilt Swivel With the built in pedestal you can tilt the monitor for the most comfortable viewing angle 4 21 45 45 Es NOTE The stand is detached when the monitor is shipped from the factory Vertical Extension Es NOTE The stand extends vertically up to 115 mm The figures below illustrate how to extend the stand vertically Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended Vertical Extension and fully tilted Tilt up to avoid hitting the bottom edge of the monitor NOTE To use the Display Rotation function Landscape versus Portrait view with your D
19. feature can make the image look sharper or softer Use ES or v to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use the or to adjust for best image quality If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine again NOTE Pixel Clock and Phase Adjustments are only available for VGA input Dynamic Contrast Dynamic Contrast adjusts the contrast ratio to 2 000 000 1 Push the button to select the Dynamic Contrast On or Off NOTE Dynamic Contrast provides higher contrast if you choose Game mode and Movie mode Reset Display Select this option to restore default display settings Settings Other Settings Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on Dell U2713HM Energy Use D Brightness Contrast Language English Auto Adjust Menu Transparency 20 Unlock input Source Menu Timer l 05 Color Settings Menu Lock p Display Settings Energy Smart Off Personalize DDC CI Enable LCD Conditioning Disable Factory Reset Reset All Settings cora Resolution 2560x1440 60Hz Language Language option to set the OSD display to one of eight languages English Espanol Francais Deutsch Brazilian Portuguese Russian Simplified C
20. ft side Eu NOTE USB 3 0 functionality requires a USB 3 0 compatible computer 4 NOTE The monitor s USB interface works only when the monitor is on or in power save mode If you turn off the monitor and then turn it on the attached peripherals may take a few seconds to resume normal functionality LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at support dell com Maintenance Guideliness Cleaning Your Monitor A WARNING Read and follow the safety instructions before cleaning the monitor A WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor e To clean your antistatic screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off wi
21. hange the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD e Run the built in diagnostics Image retention from a static Faint shadow from the static e Use the Power Management feature to turn off the monitor at all times when not in use for more image left on the monitor for a image displayed appears on the information see Power Management Modes long period of time screen e Alternatively use a dynamically changing screensaver Product Specific Problems Screen image is too small Image is centered on screen but e Check the Scaling Ratio setting in Image Setting OSD does not fill entire viewing area e Reset the monitor to Factory Settings Cannot adjust the monitor with theJOSD does not appear on the e Turn off the monitor unplug the power cord plug back and then turn on the monitor buttons on the front panel e Check whether OSD is locked If yes press and hold button above power button for 10 seconds to unlock See Menu Lock No Input Signal when user No picture the LED light is green controls are pressed When you press or Menu key the message No S Check the signal source Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check to make sure Video Source to S Video Composite or Component is powered and playing video media Check whether the signal cable is plugged in properly Re plug the signal cable if necessary Reset the compute
22. hinese or J apanese Menu Transparency a D Select this option to change the menu transparency by pressing ES and v buttons Minimum 0 Maximum 100 Menu Timer OSD Hold Time Sets the length of time the OSD will remain active after the last time you pressed a button Use the or to adjust the slider in 1 second increments from 5 to 60 seconds Menu Lock Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Lock function Either soft lock through OSD menu or hard lock Press and hold the button above power button for 10 sec Unlock function Only hard unlock Press and hold the button above power button for 10 sec Energy Smart e When Energy Smart is switched On the Brightness function shall be disabled e When the Energy Smart is Off Brightness function shall be activated e The text and the icon of Dynamic Contrast shall be deactivated and grey out e When Energy Smart is On the dynamic dimming feature automatically reduces the screen s brightness level when the displayed image contains a high proportion of bright areas e When Energy Smart is On The Energy Use indicator on OSD menu should response to the changes in the screen content Power Save Audio To turn on or off Audio Power during Power Save mode DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustable v
23. ia software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor Dell U2 13HM Energy Use E F Brightness Contrast Language Auto Adjust Menu Transparency Input Source Menu Timer Color Settings Menu Lock Display Settings Energy Smart Personalize DOC CI LCD Conditioning Disable Factory Reset coa Resolution 2560x1440 60Hz LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Dell U27 13HM Energy Use Brightness Contrast Language Auto Adjust Menu Transparency input Source Menu Timer Color Settings Menu Lock Display Settings Energy Smart Personalize DDCICI LCD Conditioning Enable Factory Reset coa Resolution 2560x1440 60Hz Factory Reset Reset all OSD settings to the factory preset values A Personalize User can select from Preset Modes Brightness Contrast Auto Adjust Aspect Ratio Input Source and set as shortcut key D Dell U27 13HM Energy Use Brightness Contrast Shortcut Hey 1 Preset Modes Auto Adjust Shortcut Hey 2 Brightness Contrast Input Source Reset Personalize Color Settings Display Settings Other Settings coa Resolution 2560x1440 60Hz OSD Warning Messagess When Dynamic Contrast Featur
24. ls Physical Characteristics Connector type 15 pin D subminiature blue connector DVI DL white connector HDMI DisplayPort black connector Signal cable type DVI Detachable DVI DL Solid pins shipped detached from the monitor Analog Detachable D Sub 15 pins shipped detached from the monitor DisplayPort Detachable DisplayPort Solid pins optional High Definition Multimedia Interface Detachable HDMI 19 pins optional Depth 200 3 mm 7 89 inches ea Weight with stand assembly and 8 1 kg 18 00 Ib cables Weight without stand assembly 5 6 kg 12 44 Ib For wall mount or VESA mount considerations no cables Weight of stand assembly 1 8 kg 4 00 Ib Front Frame Gloss 5 0 gloss unit max Black Frame 20 0 gloss unit max Silver Frame Environmentall Characteristics Tempers Fees Non operatin Storage 20 C to 60 C 4 F to 140 F j i Shipping 20 C to 60 C 4 F to 140 F mmity AE Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Non operating cia 342 21 BTU hour maximum Thermal dissipation 143 31 BTU hour typical Power Management Modess If you have VESA s DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from keyboard mouse or other input devices the
25. monitor and then connect the White DVI cable to the monitor and the white DVI connector on your computer EE pt E JA b bob A k h E R o E Ad st pl al Es NOTE Do not connect the blue VGA the white DVI or the black DisplayPort cables to the computer at the same time 2 Connect the white digital DVI D or the blue analog VGA or the black DisplayPort display connector cable to the corresponding video port on the back of your computer Do not use the three cables on the same computer Use all the cables only when they are connected to three different computers with appropriate video systems Connecting the white DVI cable MME i od ob oe ks ik eB de AAA ne me Connecting the blue VGA cable MS ee a i a ee ee E sa sra ao VGA Connecting the black DisplayPort cable Optional CAUTION The Graphics are used for the purpose of illustration only Appearance of the computer may vary Connecting the USB cable After you have completed connecting the DVI VGA DP cable follow the procedure below to connect the USB cable to the computer and complete your monitor setup Connect the upstream USB port cable supplied to an appropriate USB port on your computer See bottom view for details Connect USB peripherals to the downstream USB ports side or bottom on the monitor See side or bottom view for details Plug the power cables for your computer
26. monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation fade oaee oo pee O ALO 42 W typical Switch off l O Jess than 0 5 W LL CI The OSD will only function in the normal operation mode When any button is pressed in Active off mode one of the following messages will be displayed Dell U27 13HM There is no signal coming from your computer Press any kew on the Keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu ENERGY STAR NOTE This monitor is ENERGY STAR compliant Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Maximum power consumption with max luminance Dell Soundbar and USB active Pin Assignmentss VGA Connector 15 pin Side of the Connected Signal Cable Video Red Video Green AA Video Blue G Z U Self test GND R GND G GND B Computer 5 V 3 3 V GND sync m G U DDC data H sync V sync as DDC clock DVI Connector 24 pin Side of the Connected Signal Cable Side of the Connected Signal Cable 20 Floating TMDS Ground TMDS Clock TMDS Clock DisplayPort Connector WES 20 pi
27. n Side of the Connected Signal Cable rn E DP_PWR Return 20 3 3 V DP_PWR 19 pin HDMI Connector QOOOOODOO OOO DOOUVOOO OO an Cable not included i Ra TI Do om o CON CS Do pm 12 TMDS CLOCK DDC CLOCK SDA Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the left side of your monitor Es NOTE This monitor is USB 3 0 Compatible Transfer speed Data Power Consumption Rate Super Speed 5 Gbps 4 5 W Max each port Full speed 12 Mbps 2 5 W Max each port High Speed 480 Mbps 2 5 W Max each port 1 5 Mbps 2 5 W Max each port USB Upstream Connector 56 89 be i om Sse ss se sense O fes e pese USB Downstream Connector 3 D se Ss fens 6 asma s O shell StdA_SSTX StdA_SSTX Shield USB Ports e 1 upstream back e 4 downstream 2 on back 2 on le
28. ontents Page Troubleshooting Dell U2713HM Flat Panel Monitor User s Guide self Test Built in Diagnostics Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems AN WARNI NG Before you begin any of the procedures in this section follow the Safety Instructions Self Test Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all Digital white connector and the Analog blue connector cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains blue Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen Dell U27 13HM The display will go into Power save Mode in 5 minut Dell U27 13HM cmE Wo Dt Cable The display will go into Power save Mode in 5 minut Dell U27 13HM 0 No DisplayPort Cable The display will go into Power save Mode in minutes Dell U2 13
29. option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Push the button once to activate the highlighted option 4 Push and button to select the desired parameter 5 Push to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes y 6 Select the MM button to return to the main menu Icon Menu and Submenus Description Brightness Contrast Use this menu to activate Brightness Contrast adjustment Dell U2713HM Energy Use Brightness Contrast Auto Adjust Input Source Color Settings Display Settings Other Settings Personalize coa Resolution 2560x1440 60Hz Brightness Brightness adjusts the luminance of the backlight Push the button to increase brightness and push the button to decrease brightness min O max 100 Contrast Adjust Brightness first and then adjust Contrast only if further adjustment is necessary Push the button to increase contrast and push the button to decrease contrast min O max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Auto Adjust Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particular setup Auto Adjustment allows the monitor to self adjust to the incoming video signal Afte
30. ormance with Microsoft Windows operating systems set the display resolution to 2560 x 1440 pixels by performing the following steps In Windows XP 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 2560 x 1440 4 Click OK In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 2560 x 1440 4 Click OK If you do not see 2560 x 1440 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop or a Dell portable computer with internet access 2 If you have a non Dell desktop portable computer or graphics card Back to Contents Page Back to Contents Page About Your Monitor Dell U2713HM Flat Panel Monitor User s Guide Package Contents Product Features O Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus USB Interface LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below Ensu
31. our computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice O 2012 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model U2713HMt May 2012 Rev AOO Back to Contents Page Setting Up Your Monitor Dell U2713HM Flat Panel Monitor Setting the display resolution to 2560 x 1440 maximum For maximum display perf
32. r or video player ideo input signal or No Composite input signal or No Component input signal appears he picture does not fill the entire The picture cannot fill the height Due to different video formats aspect ratio of DVDs the monitor may display in full screen screen or width of the screen Run the built in diagnostics Es NOTE When choosing DVI D mode the Auto Adjust function will not be available Universal Serial Bus USB Specific Problems USB interface is not working USB peripherals are not working Check that your monitor is turned ON Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Switch off and then turn on the monitor again Reboot the computer Some USB devices like external portable HDD require higher electric current connect the device directly to the computer system USB 3 0 speed is slow USB 3 0 peripherals working Check that your computer is USB 3 0 compatible slowly or not working at all Some computers have both USB 3 0 and USB 2 0 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Dell Soundbar Problems No Sound No power to Soundbar the power Turn the Power Volume knob on the Soundbar clockwise to the middle position check if the power indicator is off indicator Blue LED on the front of the Soundb
33. r using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Image Settings Auto Adjustment in Progr NOTE In most cases Auto Adjust produces the best image for your configuration NOTE Auto Adjust option is only available when you are using the analog VGA connector Use the Input Source menu to select between different video signals that may be connected to your monitor Dell U2713HM Energy Use III Brightness Contrast Y VGA Auto Adjust DVI D HDMI Color Settings DisplayPort Display Settings Other Settings Personalize coa Resolution 2560x1440 60Hz Select VGA input when you are using the analog VGA connector Press the to select the VGA input source a DVI D Select DVI D input when you are using the Digital DVI connector Press the to select the DVI input source x amp 3 DisplayPort Select DisplayPort input when you are using the DisplayPort DP connector Press the to select the DisplayPort input source gt a NN Select HDMI input when you are using the HDMI connector Press the button to select the HDMI input source Color Settings Use the Color Settings to adjust the color setting mode and color temperature There are different color setting sub menus for VGA DVI D and Video input OC Dell U27 13HM Energy Use Brightness Contrast Input Color Format RGB Auto Adjust Gamma PC Input Source Preset Modes Stan
34. re that you have received all the components and contact Dell if something is missing Es NOTE Some items may be optional and may not ship with your Monitor Some features or media may not be available in certain countries Es NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions e Monitor e Stand e Power Cable e VGA Cable e DVI DL Cable e USB up stream cable enables the USB ports on the monitor e Cable Tie e Drivers and Documentation media e Quick Setup Guide e Product and Safety Information Guide Product Features The U2713HM flat panel display has an active matrix Thin Film Transistor TFT Liquid Crystal Display LCD The monitor features include m 27 inch 68 58 cm viewable area display Measured diagonally 2560 x 1440 resolution plus full screen support for lower resolutions m Wide viewing angle to allow viewing from a sitting or standing position or while moving from side to side m Tilt swivel vertical extension 115 mm and rotate adjustment capability Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an information file INF Image color Matching File ICM D
35. s NOTE When using DVI D input the Pixel Clock and Phase adjustments are not available Reset the monitor to Factory Settings Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector e Restart the computer in the safe mode Synchronization Problems Screen is scrambled or appears torn Safety Related Issues isible signs of smoke or sparks e Do not perform any troubleshooting steps e Contact Dell immediately Intermittent Problems Monitor malfunctions on amp off e Ensure that the video cable connecting the monitor to the computer is connected properly and is secure e Reset the monitor to Factory Settings e Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Missing Color Picture missing color e Perform monitor self test feature check e Ensure that the video cable connecting the monitor to the computer is connected properly and is secure e Check for bent or broken pins in the video cable connector Wrong Color Picture color not good e Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application e Try different Color Preset Settings in Color Settings OSD Adjust R G B value in Color Settings OSD if the Color Management is turned off e C
36. t Gamma L input Source Preset Modes standard Hue Multimedia Display Settings Saturation Other Settings Reset Color Settings Game HU Personalize Text Color Temp sRGB Custom Color ee Resolution 2560x1440 60Hz Standard Loads the monitor s default color settings This is the default preset mode Multimedia Loads color settings ideal for multimedia applications Movie Loads color settings ideal for most movie applications Game Loads color settings ideal for most gaming applications Text Loads color settings ideal for text Color Temperature The screen appears warmer with a red yellow tint with slider set at 5 000K or cooler with blue tint with slider set at 10 000K Dell U2 13HM Energy Use Brightness Contrast Input Color Format Auto Adjust Gamma Input Source Preset Modes standard Reset Color Settings Multimedia Display Settings Movie Other Settings Game Personalize Text A CL sRGB Custom Color ee Resolution 2560x1440 60Hz Dell U27 13HM Energy Use F o Brightness Contrast Input Color Format 10000K mil L Auto Adjust Gamma p input Source Preset Modes Reset Color Settings Display Settings Other Settings HU Personalize coa Resolution 2560x1440 60Hz D e SRGB Mode to emulate 72 NTSC color a R e Custom Color Allows you to manually adjust the color settings Press the
37. t Sound from only one side of e Clear any obstructions between the Soundbar and the user Soundbar e Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source Set all Windows audio balance controls L R to their midpoints Clean and reseat the audio line in plug Troubleshoot the computer s sound card Test the Soundbar using another audio source i e portable CD player Low Volume olume is too low Clear any obstructions between the Soundbar and the user Turn the Power Volume knob on the Soundbar clockwise to the maximum volume setting Set all Windows volume controls to their maximum Increase the volume of the audio application Test the Soundbar using another audio source i e portable CD player Back to Contents Page Back to Contents Page Appendix Dell U2713HM Flat Panel Monitor User s Guide Safety Instructions FCC Notice U S Only and Other Regulatory Information Y Contacting Dell warnt NG Safety I nstructions WARNING Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards For information on safety instructions see the Product Information Guide FCC Notices U S Only and Other Regulatory Information For FCC notices and other regulatory information see the regulatory compliance website located at www dell com regulatory
38. th a cloth Handle your monitor with care as a darker colored monitor may scratch and show white scuff marks more than a lighter colored monitor To help maintain the best image quality on your monitor use a dynamically changing screen saver and turn off your monitor when not in use Back to Contents Page Back to Contents Page Setting Up the Monitor Dell U2713HM Flat Panel Monitor User s Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching the Soundbar AX510 AX510PA Optional Removing the Stand Wall Mounting Optional Attaching the Stand Es NOTE The stand is detached when the monitor is shipped from the factory Es NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions To attach the monitor stand 1 Remove the cover and place the monitor on it 2 Fitthe two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand till it snaps into its place Connecting Your Monitor A WARNING Before you begin any of the procedures in this section follow the Safety Instructions To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable Connect the blue VGA cable from your monitor to your computer Es NOTE If your computer supports a white DVI connector unscrew and detach the blue VGA cable from the
39. ttons to adjust the controls an OSD shows the numeric values of the characteristics as they change Preset Modes Menu Exit The following table describes the front panel buttons 1 Use this button to choose from a list of preset color modes Shortcut key Preset Modes Use this button to directly access the Brightness Contrast menu Shortcut key Brightness Contrast Use the MENU button to launch the on screen display OSD and select the OSD Menu See Accessing the Menu System Use this button to go back to the main menu or exit the OSD main menu Use the Power button to turn the monitor on and off he Blue LED indicates the monitor is on and fully functional An white LED indicates DPMS power save mode Power with power light indicator Using the On Screen Display OSD Menu Accessing the Menu System Es NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Push the B button to launch the OSD menu and display the main menu Dell U2713HM Energy Use Brightness Contrast Auto Adjust Input Source Color Settings Display Settings Other Settings Personalize coa Resolution 2560x1440 60Hz a R 2 Push the ES and v buttons to move between the setting options As you move from one icon to another the
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