Tely Labs telyHD Pro
Contents
1. telyCloud continuous presence conference with data sharing active Note te vCloud uses a Skype address book To access your contacts log into a Skype account using the Sign In card on the main screen If you do not have a Skype account available please sign up for one using the Sign Up card on the main screen Making a telyCloud call e Select the telyCloud card from the Home screen Starting a telyCloud Group Call telyCloud Group Call Ton 6A b gt Select up to five contacts for your group call Y ona Brandon Jones Tely Customers Site 59 Jim Henderson Linda Love Diamond Conf mu xi j pi 7 a R f Q A D J Showroom Sharon Bayne telylabs33 telylabs6 octor R John Smith Call multiple user at once using telyCloud e Select the telvCloud card from the Contacts screen and choose which participants to call o Use the arrows and Select button on your remote control to select Contacts to call o To delete participants from the list of selected use the arrows to highlight the participant you want to delete and press Select e f you frequently call this group of users you can save it for future calling by adding it as a Contact in the Directory Add remove a participant in a multi party call e Anyone can invite a participant to an existing call but only a Moderator indicated by a crown symbol must approve or decline the invitation e Only the Moderator can remove people from the call2. Support for External USB Audio telyHD Audio Pod For more information on External Audio For Conference Rooms go to www tely com The telyHD Audio Pod is a highly recommended accessory for telyHD Pro appliances intended for use in mid to large sized meeting rooms Audio quality is improved when the microphone and speaker assembly is placed in closer proximity to meeting participants Connects to the USB port on telvHD Pro appli ances 15 USB extension cable is included Support for USB Keyboard and Mouse telyHD Pro supports standard USB keyboards and mice for a more convenient way of data entry and for web browsing If you connect more than 1 one USB device to the telyHD Pro you will need a USB hub Navigating with a keyboard e Alt key is used to access the Menu e Arrow kevs are used for navigation e Enter kev is used for selecting an item Recommended USB devices e Wireless USB Kevboard and Touchpad Logitech Wireless Touch Keyboard K400 e USB Hub Belkin USB 2 0 4 Port Ultra Mini Hub SmartRemote In addition to the included remote control device the SmartRemote App makes it easy to wirelessly control your telyHD Pro from your Android or iOS smartphone or tablet Scroll through contacts enter text with the on screen keyboard or easily navigate the the web using the telyHD Pro s built in web browser Available from the Apple App Store and Google play E ETT ae Google play Available on the
3. card in the Skype Menu e If you do not have a Skype account you can create one using the Create New Skype Account button Calling a contact e Use the buttons on your telyHD remote to browse your contacts from the Home screen or the Directory e Select an online contact and press the select button to call Edit Contact Edit Call Skype contacts directly from the telyHD Pro Adding a contact e Press the Menu button on the remote and navigate to Direc tory e Select the Add card e You may also search by name and or email address e Once you find the person invite them to be added to your contacts The In Call Menu Select the Menu button on your telyHD remote to view the Menu Bar Use the A Y Up Down arrows on your telyHD remote to view the different menu options The In Call Menu Mute Mic Unmute Mic Turns your microphone on and off Mute Mic Audio Only Resume Video Turns your camera on and off Zoom Adjusts how you appear on camera includes pan and tilt when not fully zoomed out Share Photos Available only between two telyHDs Hold Resume Places the call on hold video plus audio select again to resume the call Add Participant Add another endpoint to the call telyCloud only Screen Layout Cycles through the viewing options Touch Tone Pad For in call use Technical Details View in call statistics End Call Additional Features Available with telyHD Pro
4. Activation Plugging in vour telvHD Pro Initial Configuration Press the A Y UP Down Arrow buttons on the remote to change the input values After the first boot up please follow the onscreen wizard to complete the initial configuration Press the 4 Left Right Arrow buttons to move between fields Additional license keys can be applied after the unit is fully configured e Press the Menu button on the remote and go to Settings gt System gt Activations and enter your 6 digit acti vation code included in the telyHD Pro package e Reboot telvHD Pro Appliance Wizard Step Progression Main Screen Jielylabs Activation Use arrows to enter code KON Kon Kon KON KON telyHD Pro Please enter your activation code If you do not have an activation code proceed to the next screen f Broadband ee Previous Ss ir fi TELEVISION Ethernet Main Screen Home CI tevlabs IMELG WerII Make a Call My Contacts BlueJeans Default Me telyShare telyHD Oba6 4 JE Self view TELEVISION SIP Calling with telyHD Pro The following are fields in the SIP Settings Menu Some of SIP Session Initiation Protocol Settings these fields may not be required depending on your specific SIP service For questions please contact your network Press the Menu button on the remote and goto administrator Enable BFCP
5. E App Store Browser Browse the web on your conference room TV Use the SmartRemote App to navigate with its on screen touchpad and complete online forms with its on screen keyboard To access the browser e Press the Menu key on the remote e Go to Browser Safetv Read and follow these instructions to use your telyHD Pro safely e Do not use this apparatus near water e Clean only with a dry cloth e Do not install near any heat source such as a radiator fireplace stove or other apparatus including amplifiers that produce excessive heat e Protect the power cord from being walked on or pinched particularly at plugs and at the point where it exits from the apparatus e Only use attachments accessories specified by Tely Labs Unplug this apparatus during lightning storms or when unused for long periods of time e Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus or the apparatus has been exposed to rain or moisture does not operate normally or has been dropped e Do not place open flame sources such as lighted candles on or near the apparatus WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain liquid moisture excessive heat prolonged direct sunlight or open flame e
6. using the in call menu GOOD TO KNOW e For best qualitv all parties should have at least 1Mbps of upstream and downstream bandwidth e A telyHD Pro is required to participate with video in a multi partv video call non telvHD Pro participants can join via Skype in audio only mode e An audio only participant is represented by an avatar card that pulses when that party is speaking e Standard telephone participants can join a multi party call as long as the inviting participant has Skype Credit and has the party s phone number saved as a Skype Contact e If the Moderator accepts an incoming call while in a multi party call the multi party call will end Using telyShare with telyHD Pro telyShare can be used to share content from your computer with participants during a call or for sharing locally telyShare can be used with all call types Requirements e PC with Windows XP and above or MAC with OS X v10 7 or above e telyShare software available from www tely com resources downloads e Network connectivity between your computer and the telyHD Pro Installation e After downloading telvShare to vour computer install and follow the on screen Wizard e If prompted allow access to your network Similarly if using 3rd party firewall software allow access to telyShare e After telyShare is installed you can check for software updates under the Tools menu item Sharing your desktop e Launch telyShare application o
7. CP Diagnostic Report 443 Ce Notes telyCloud Skype BlueJeans API 443 ICR Network Check 80 nee Takeover Message 80 TCP General DNS lookups 53 UDP SIP signaling 5060 5061 TCP SIP Media RTP RTCP 40000 42000 UDP BlueJeans Media 5000 5999 UDP telyCloud Media 49152 65535 UDP SIP Configuration Inbound Listening Ports SIR 5060 5061 TCP Tely Device API 8443 TER TelyShare 8081 TER REST API 8082 TER BFCP 5070 UDP IP whitelist TelvCloud 184 169 156 61 TelvCloud 184 169 165 242 TelvCloud 54 241 130 221 Blue Jeans 199 48 152 0 22 Blue Jeans al 171 208 0 21 Blue Jeans 103 20 59 0 24 Blue Jeans 8 10 12 0 24 10 _J telylabs 425 Broadway Street Redwood City CA 94063
8. Data Sharing o Enable or disable BFCP SIP Domain o Enter domain for the SIP service This is also known as realm Settings gt System gt SIP Settings es J telylabs Username a o Enter username for the SIP server Transport Modify SIP Settings gt Reset to Defaults Select a transport type If a certain transport type is Leverage existing SIP infrastructure 5 selected it will be used exclusively going forward The transport type can be TCP UDP or TLS Enable Proxy o Enable or disable default proxy server Enable Registration o Register to a SIP registrar server and enter optional authentication username or password Ensure that the following firewall ports are open SIP 5060 5061 TCP For full list of necessary ports please refer to page 10 Making a SIP Call Note Select the SIP Call card from the main screen Supported connections e SIP account e IP address Use one of the following options to place a SIP call Dial o Enter the SIP address user company com or IP address 10 10 10 10 of the endpoint you wish to call o An address can be added to the Contacts list by Saving the entry Recents o Provides a list of all SIP calls called or received Contacts o Select a contact and place a SIP call to the address speci fied Search against all SIP contacts using the search box Press the right arrow to edit a selected entry Blue Jeans Meetings with telvHD
9. Pro Select the Blue Jeans card from the main screen e Instantly connect to a meeting room by selecting a saved Contact or recently called meeting room e Add a new meeting room to the Directory by selecting Add and selecting Blue Jeans Meeting Next enter the Meeting ID and Passcode optional and select Save Meeting Room ID Please enter the meeting room ID Enter Passcode Join Meeting Enter the meeting ID and passcode optional to connect Requirements Ensure that the following firewall ports are open Blue Jeans 199 48 152 0 22 Blue Jeans 31 171 208 0 21 Blue Jeans 103 20 59 0 24 Blue Jeans 8 10 12 0 24 Note B ue Jeans has several POPs distributed globally The call will be automatically redirected to the closest POP to the end point or media egress point Audio video traffic will likely be routed to any of above IP range based on geographic location Hence it s important that firewall ports are opened against the entire IP range Ensure that the following TCP and UDP ports are open TCP Port 5060 SIP Signaling TCP Port 5061 SIPS TLS Signaling UDP Ports 5000 5999 RTP Media TCP Port 443 Blue Jeans API For full list of necessary ports please refer to page 10 Using telyCloud with telyHD Pro telyCloud provides conferencing for up to 6 participants and integrated data sharing for a complete visual collaboration experience without the need for any on premise equipment 7
10. Quick _JtelyHD Pro Start Guide This guide explains how to use and configure telyHD Pro More information can be found at tely com Table of content What SiM iNe BOX tercccccseer scare vettecenenae ute ar ere cet icawen tn 1 Technical Ssupportimiornmation aarwsasmeensen ct ierrenien 1 teyHD Pro Oveni w r a ivmnvecvenaweneptecirunirert 2 ITS teal AGO lee e ea nine A eee ee es 3 4 Adjusting the TV Clamp Plugging in your telyHD Pro Getingstaned Ane aisecrcecessteeente tere 4 Initial Configuration Sotware Activatio i e ee 4 SIE Galing withtey HD PrO wat 5 SIP Settings Making a SIP Call Blue Jeans Meetings with telyHD Pro cceeeeeee 6 Requirements Using telvCloud with telyHD Pro eseenensanzennennzzz 6 7 Making a telyCloud call Starting a telyCloud group call Add remove a participant in a multi party call Using telvShare with telyHD Pro m ennnnn Ti Requirements Installation Sharing your desktop Using Skype with telyHD Pro eeii ea 7 8 Logging into Skype Calling a contact Adding a contact The Menu Bar Additional Features Available with telyHD Pro 8 Support for External USB Audio Support for USB Keyboard and Mouse SmartRemote Web Browser SALE aaar e sc iaece tern atent aca viewer Meta riaunne ar neee 9 System Requirements il wisa ie f de 10 What s in the box telyHD Pro appliance Power adapter Technical Support Information For helpful tips and how to videos visi
11. The power cord included with this apparatus is for indoor use only e Do not move the apparatus if another device such as a TV computer or other electronic device is connected to it e Do not expose the apparatus to dripping or splashing e Information such as model number electrical rating and other classifications is located on the bottom of the apparatus Regulatory Compliance Information FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation You can determine whether this equipment is causing interference by turning it off If the interference stops it was probably caused by the equipment or a peripheral device If your equipment does cause interference to radio or television reception try to correct the interference by using one or more of the following measures e Turn the television or radio antenna until the interference stops e Move the equipment to one side or the other of the television or radio e Move the eq
12. e with FCC requirements of human exposure to radiofrequency fields the radiating element shall be installed such that a minimum separation distance of 20cm 8in is maintained from all persons Industry Canada IC Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Australia New Zealand C Tick This product was tested to demonstrate compliance with AS NZS 4268 2008 Rules and regulations The methods of testing were in accordance with the most current and accurate measurement standards possible All necessary steps have been taken in order to assure that all production units will continue to comply with AS NZS 4267 2008 s requirements Japan MIC This product has been tested and is compliant with the Radio Law Law No 113 1950 and Amendments Korea Certification of Broadcasting and Communication Equipment This product has been certified under Clause 2 Article 58 2 of the Radio Wave Act European Union CE This product has been assessed and found to comply against the follow ing Standards EN 300 328 V1 7 1 2006 10 EN 301 489 1 V1 9 2 2011 09 EN 301 489 17 V2 1 1 2009 05 The aforementioned standard s is are one of several standards that are required under the EMC D
13. irective s Directive 2004 108 EC Electromagnetic Compatibility as amended Additional standard s may be required to fulfill the EMC Directives Disposal and Recycling Information All telyHD Pro packaging materials may be recycled When telyHD Pro is no longer needed its plastic housing may be recycled Please check with local resources for information on how to properly dispose of the inner components of telyHD Pro plus the remote control which includes a lithium battery telyHD Pro is 100 RoHS compliant and therefore free of the following hazardous materials lead Pb mercury Hg cadmium Cd hexavalent chromium CrVI polybrominated biphenyls PBB and polybrominated diphenyl ethers PBDE telyHD Pro License Agreement To read the full agreement please go to www tely com legal Part Number 05 QRHDP 01 44 Svstem Requirements General Information Outbound Destination Ports IP Ports and Protocols Used by the telyHD Pro Licensing 80 443 TCP SDP Exchanger 80 3490 TCP The purpose of the table on the far right is to explain the IP ports and protocols used by telyHD Pro during AAR N aa EEE videoconferences updates collaboration and other tasks NTP 123 UDP This is essential information if there are endpoints that are Ones e UOR protected by a firewall It lists the port and the protocol used Skype 80 443 TCP for various telyHD Pro functions Skype 1024 65535 TCP UDP Updater 80 T
14. r if telyShare is already run ning you can find it in the system tray e Select your telyHD Pro from the list If you do not see your telyHD Pro in the list you can manually specify the IP ad dress of your telyHD Pro e Click Start to share your desktop File Tools Help telyHD SRIRRGRESS Share Prim ary Monitor v4 2 0 20 Sales Office Connected telvShare for Windows user interface e Vou will now see vour computer desktop on the telvHD Pro display If you are in an active call the experience will vary bv call tvpe o SIP and Blue Jeans Network calls The remote partv will see the content shared via telvShare application instead of the video content from vour camera The local user can use Screen Lavout Menu option to toggle between remove video and content sharing o telvCloud calls Shared data and the video of each par ticipant will be displaved simultaneousiv Use the Screen Lavout menu option to change the screen lavout o Skvpe calls The remote partv will see the content shared via the telvShare application instead of the video content from vour camera The remote partv will have to restart their video camera in the Skvpe user interface once the content sharing has been ended Using Skype with telyHD Pro The telyHD Pro can be used to call any Skype user on any Skype supported device PC MAC Smartphone tablet TV etc Logging into Skype e Log into your Skype account using the Add
15. t our web site tely com support Technical Support live agent You can also reach us directly Monday through Friday 9am to 5pm Pacific time PULL OUT Remote control battery included J telyHD Welcome to telyHD Pro telyHD Pro enter when prompted zard 4J80KL HDMI cable Activation Card Email support tely com Toll free 1 888 787 TELY 8359 Direct 1 650 318 6866 Chat tely com Please keep this card in a safe place l telyHD Pro Overview 4 Noise canceling microphones Selection button to enhance audio quality Navigation Privacy shutter buttons Menu button End call button Infrared IR remote receiver telyHD button indicator LED HD camera JtelyHD Ringer SD card slot Ethernet port Power port Basic remote functions The following summarizes the key remote functions Contacts Screen Navigation Button actions Move through the cards Q Turn over a card for more information O See or hide menu e Place calls or select the highlighted option Q See or hide menu e Move through the menu Q USB port HDMI port Select the highlighted option from the menu e End call exit menu e Installation Adjusting the TV Clamp Open Quick Release Lever to adjust Close to lock Slide swing Foot to fit vour TV Alwavs open the Quick Release Lever before sliding or changing the angle of the Foot Getting Started Software
16. uipment farther away from the television or radio e Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses If necessary consult Tely Labs or an experienced radio television technician for additional suggestions Changes or modifications not expressly approved by Tely Labs Inc could void the manufacturer s warranty This product has demonstrated electromagnetic interference compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components It is important that you use compliant peripheral devices and shielded cables including Ethernet network cables between system components to reduce the possibility of causing interference to radios television sets and other electronic devices Responsible party contact for FCC matters only Tely Labs Inc Attn FCC Liaison 425 Broadway Street Redwood City CA 94063 USA Wireless Radio Use This device is restricted to indoor use and operates on the 2 4Gz fre quency band when used in wireless mode Exposure to Radiofrequency Energy This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transceiver must not be co located or operating in conjunction with any other antenna or transmitter In accor danc
Download Pdf Manuals
Related Search