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ACTi E23 surveillance camera
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1. Logn Rest Before logging in you need to know the factory default Account and Password of the camera Account Admin Password 123456 Hardware Manual To check the firmware version through the Web Configurator access the Setup page and click System gt System Info Web Configurator o x i Host Date amp Time Network IP Settings Video System Information User Account System Info Factory Default Firmware Upload Save amp Reboot Logout For further operations please refer to the Firmware User Manual 19
2. o 2 Ethemet Port 3 Power LED e Reset Button O DC Iris Port 1 Ethernet Port The IP device connects to the Ethernet via a standard RJ45 connector 2 Reset Button The purpose of reset button is to restore the factory default settings of the camera including administrator s password The reset button can be used for following purposes 1 The administrator s password has been forgotten and therefore the camera cannot be accessed 2 Incase of IP address mask or allow deny filter related issues resulting with inability to modify these settings 3 Incase of connectivity issues or abnormal video quality How to do the reset properly Step 1 Disconnect the power supply e g disconnect the Ethernet cable with PoE Step 2 Press and continue to hold the Reset Button using a pin Step 3 Connect the power supply while keeping the Reset Button pressed Step 4 Wait for 45 seconds and release the Reset Button 3 Power LED When the Power LED is on the camera is successfully powered on by PoE and the system is running It is possible to disable Power LED by URL command if necessary 4 DC Iris Port When the DC iris lens is used the cable of the lens has to be connected to this port Hardware Manual Installation and Access Camera Installation The box camera may be installed indoors or outdoors requires waterproof housing In both cases the mounting block included in the package is needed Indoor
3. with their new IP addresses Please note that it is also possible to change the IP addresses manually by using the Web browser In such case please plug in only one camera at a time and change its IP address by using the Web browser before plugging in the next one This way the Web browser will not be confused about two devices having the same IP address at the same time 16 Hardware Manual Access the Camera Now that the camera and the PC are both having their unique IP addresses and are under the same network segment it is possible to use the Web browser of the PC to access the camera You can use any of the browsers to access the camera however the full functionality is provided only for Microsoft Internet Explorer The browser functionality comparison Functionality Internet Explorer Other browsers o I E E I PTZ Contro Capture he snapshot es e Capture the snapshot Video overlay based configuration Motion Detection regions Privacy Mask regions All the other configurations When using non Internet Explorer browsers free third party software plug ins must be installed to the PC first to be able to get the live video feed from the camera Check the firmware version of the camera to determine which plug in is necessary Required Plug In A1D 500 V6 04 xx xx or older Basic VLC Media Player http www videolan org A1D 500 V6 05 xx xx or newer QuickTime http www apple com quicktime do
4. Model Total 56 i IP Address MAC Address FW Version Serial No Multicast IP Reset Status Save amp Reboot m Al 172 16 26 2 00 0F 7C 07 DE 65 A1D 311 V5 07 05 AC KCM3911 228 5 6 1 DI I 172 16 26 4 00 0F 7C 08 17 C2 A1D 310 V4 12 02 AC Mega IP Camera TCM1111 228 5 6 1 a ee eee 172 16 26 6 00 0 KCM7311 228 5 6 1 Change Network Address Pa dl A 172 16 26 7 TCM6630 228 5 6 1 WA 172 16 26 10 qd Dynamic IP Address TCM4201 228 5 6 1 A 172 16 26 11 dr KCM3911 228 5 6 1 BCI 172 16 26 13 Static IP Address E KCM5111 228 5 6 1 Al 172 16 26 40 Da KCM5211 228 5 6 1 Starting IP Address A 172 16 26 41 mi KCM5311 228 5 6 1 Br 172 16 26 50 Netmask a KCMS111 228 5 6 1 BCI 172 16 26 52 OoOo KCM5311 228 5 6 1 Gateway A 172 16 26 53 TCM5311 228 5 6 1 A 172 16 26 54 TCMS611 228 5 6 1 A 172 16 26 55 TCMS111 228 5 6 1 A 172 16 26 57 00 0F 7CUSETAT ATD STU VETZUSAT_ Vide TCD2100 228 5 6 1 A 172 16 26 61 00 0F 7C 04 32E3 A1D 310 V4 12 09 AC Megapixel IP Camera TCM1231 228 5 6 1 With the procedure shown above all the cameras will have unique IP addresses starting from 192 168 0 101 In case there are 20 cameras selected the last one of the cameras would have the IP 192 168 0 120 Later by pressing the Refresh button of the IP Utility you will be able to see the list of cameras
5. Box Camera Series Hardware Manual D21F D21V D22F D22V E21 E21F E21V E22 E22F E22V E23 E24 E25 D21 D22 PN n DI 2013 12 04 Hardware Manual Table of Contents Precautions ae 3 Safety INS IFUCUONS ace reds sateease iniezioni iaia redige divi 5 Introduction qu ccccceccecencenceccencecsecenceaceneenesneseeeenseaees 6 The List Of Models ccccccececncececececsceceneucececececeneneuseceaseneneusenenseecenenennenes 6 Package CONE Sniper a 8 Physical Description ces esac caecee ns i 9 Installation and Access 10 Camera Installation 0 0 0a 10 PIGCES SING CAN Cl ahve aise tacn es peters tence a riad 12 Hardware Manual Precautions Read these instructions You should read all the safety and operating instructions before using this product Heed all warnings You must adhere to all the warnings on the product and in the instruction manual Failure to follow the safety instruction given may directly endanger people cause damage to the system or to other equipment Servicing Do not attempt to service this video device yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel Trademarks All names used in this manual are probably registered trademarks of respective companies Liability Every reasonable care has been taken during the writing of this manual Please in
6. HCP server automatically In such case the camera will immediately be ready for the access from the PC The user however might not know the IP address of the camera yet It is necessary to know the IP address of the camera in other to be able to access it by using a Web browser The quickest way to discover the cameras in the network is to use the simplest network search built in the Windows system just by pressing the Network icon all the cameras of the local area network will be discovered by Windows thanks to the UPnP function support of our Cameras Hardware Manual In the example below we successfully the camera model that we had just connected to the network File Edit View Tools Help Organize v Search Active Directory Network and Sharing Center gt ll D31 A XX 13B 00159 gt W Favorites D42 A xx 13C 00132 TE fl D51 A 02 12H 00010 dia E13 A XX 12K 00046 oer E42 A XX 121 00286 ba 321 0007 POR Network 53 A XX 12K 00147 E61 A XX 13C 00126 E61 A Xx 13D 00131 E71 A Xx 13A 00061 E71 A Xx 13A 00089 116 items By clicking with the mouse click on the camera model it is possible to automatically launch the default browser of the PC with the IP address of the target camera filled in the address bar of the browser already If you work with our cameras regularly then there is even a better way to discover the cameras in the network by using IP Utility The IP Util
7. Installation For ceiling installations the mounting block has to be mounted to the top side of the camera For wall installations the mounting block has to be mounted to the bottom side of the camera An additional mounting bracket is needed to complete the installation not included in the package You may use any of the local suppliers or purchase one from the camera manufacturer The following bracket is offered by the camera manufacturer PMAX 1100 a Plastic max load 3 5 kg 7 72 Ib tilt angle 90 This camera can be surface mounted without needing any additional accessories Use the screws from the screw pack and mount the camera to the surface using following screw holes Outdoor Installation Outdoor installations require waterproof PMAX 0200 IP66 with heater and fan powered by 110V AC l 30 C 50 C 22 F 122 F requires housing bracket housing and the heavy duty bracket The following housing solutions are pmax o201 IP66 with heater and fan powered by 220V AC 30 C 50 C 22 F 122 F requires housing bracket PMAX 0202 IP66 10 C 50 C 14 F 122 F b requires housing bracket A NI d offered by the manufacturer i PMAX 1101 Aluminum max load 10 kg 22 05 Ib tilt angle 90 For PMAX 0200 PMAX 0201 PMAX 0202 The outdoor bracket can be mounted onto the wall 10 Hardware Manual For pole or corner installations you may consid
8. Megapixel IP Dome E71 A XX 13A 00061 228 5 6 1 172 16 26 14 00 0F 7C 0A 00 DD A1D 500 V6 04 15 AC Megapixel IP Dome E71 A XX 13A 00089 228 5 6 1 172 16 26 1 O0 0F 70 04 41 0F A1N S00 V6 03 19 4C Menanixel IP Nome FQ A XX 13N 0N371 228561 e _ e cn ll 40 You can quickly notice the camera model in the list Click on the IP address to automatically launch the default browser of the PC with the IP address of the target camera filled in the address bar of the browser already Use the default IP address of a camera If there is no DHCP server in the given network the user may have to assign the IP addresses to both PC and camera manually to make sure they are in the same network segment When the camera is plugged into network and it does not detect any DHCP services it will automatically assign itself a default IP 192 168 0 100 Whereas the default port number would be 80 In order to access that camera the IP address of the PC has to be configured to match the network segment of the camera 14 Hardware Manual Manually adjust the IP address of the PC In the following example based on Windows 7 we will configure the IP address to 192 168 0 99 and set Subnet Mask to 255 255 255 0 by using the steps below All Control Panel Items Network and Sharing Center lt Network and Internet Network Conne Cono Pinet Hana Organize v Disable this network
9. device Diagnos Local Area Connection Network GE Intel R 8 Disable Status View your basic network information and set up connections Change adapter settings ML Do SE td See full map Ain advanced sharing SISO_NP_PC1 Ron gs This computer View your active networks Connect or disconnect Diagnose Network Access type Internet Work network Connections Local Area Connection GS Bridge Connections Create Shortcut Delete Rename Change your networking settings Set up a new connection or network Set up a wireless broadband dial up ad hoc or VPN connection or set up a router or access point Connect to a network cae Connect or reconnect to a wireless wired dial up or VPN network connection HomeGroup Choose homegroup and sharing options Internet Options Access files and printers located on other network computers or change sharing Windows Firewall settings a Connection Properties x btocol Version 4 TCP IPv4 Properties 2 ea ob SOTO Ot e E aime ici a Connect using You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings AP Intel R 82567LM 3 Gigabit Network Connection Obtain an IP address automatically This connection uses the following items n Use the following IP address 9 Client for Microsoft Networks ui Virtua
10. er following solutions Corner PMAX 0202 PMAX 1101 PMAX 0402 ay Pole PMAX 0202 PMAX 1101 l 7 PMAX 0503 Lg i The housing can be either PMAX 0200 0201 or PMAX 0202 11 Hardware Manual Accessing Camera Connect the Equipment To be able to connect to the camera firmware from your PC both the camera and the PC have to be connected to each other via Ethernet cable At the same time the camera has to have its own power supply In case of POE cameras you can use a PoE Injector or a PoE Switch between the camera and the PC The cameras that have the DC power connectors may be powered on by using a power adaptor The Ethernet port LED or Power LED of the camera will indicate that the power supply for the camera works normally Configure the IP Addresses In order to be able to communicate with the camera from your PC both the camera and the PC have to be within the same network segment In most cases it means that they both should have very similar IP addresses where only the last number of the IP address is different from each other There are 2 different approaches to IP Address management in Local Area Networks by DHCP Server or Manually Using DHCP server to assign IP addresses If you have connected the computer and the camera into the network that has a DHCP server running then you do not need to configure the IP addresses at all both the camera and the PC would request a unique IP address from D
11. form your local office if you find any inaccuracies or omissions We cannot be held responsible for any typographical or technical errors and reserve the right to make changes to the product and manuals without prior notice Hardware Manual Federal Communications Commission Statement This equipment has been tested and found to comply with the limits for a class B C digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Warning Changes or modifications to the equipment that are not expressly approved by the respo
12. ity is a light software tool that can not only discover the cameras but also list lots of valuable information such as IP and MAC addresses serial numbers firmware versions etc and allows quick configuration of multiple devices at the same time The IP Utility can be downloaded for free from our website 13 Hardware Manual With just one click you can launch the IP Utility and there will be an instant report as follows IP Address NetMask 172 16 26 60 255 255 255 0 Refresh Device Settings Change Network Address Firmware Upgrade Config Backup Config Restore Reset Save amp Reboot Account Password 123456 Total 51 IP Address MAC Address FW Version Model Serial No Multicast IP 172 16 26 15 00 0F 7C 09 D5 58 A1D 500 V6 04 15 NB Megapixel IP Dome CAMERA 09D558 228 5 6 1 172 16 26 171 00 0F 7C 09 D7 BB A1D 500 V6 04 15 NB Megapixel IP Dome CAMERA 09D7BB 228 5 6 1 172 16 26 6 00 0F 7C 0A 3F EA A1D 500 V6 04 15 AC Megapixel IP Camera D31 A XX 13B 00159 172 16 26 2 00 0F 7C 0A 93 52 A1D 500 V6 03 17 AC Megapixel IP Camera D42 A XX 13C 00132 172 16 26 70 00 0F 7C 08 EE C1 A1D 500 V6 04 14 AC oe IP Dome D51 A 02 12H 00010 CO ese orrea ND SEVERE RAC epapneip come co Tassi 172 16 26 113 00 0F 7C 09 B9 76 A1D 500 V6 04 15 AC oe IP Camera E42 A XX 12L 00286 228 5 6 1 172 16 26 13 00 0F 7C 0A 99 91 A1D 500 V6 04 15 AC Megapixel IP Dome E61 A XX 13D 00131 228 5 6 1 172 16 26 10 00 0F 7C 0A 00 C1 A1D 500 V6 04 15 AC
13. lBox Bridged Networking Driver Z QoS Packet Scheduler 2 File and Printer Sharing for Microsoft Networks IP address 192 168 0 99 Subnet mask 255 255 255 0 Default gateway j irntemet rr 4 Intemet Protocol Version 6 TCP IPv it ersion 4 LP IFY at ath ee i Link Layer Topology Discovery Mapper 1 0 Driver Link Layer Topology Discovery Responder Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server F Validate settings upon exit 15 Hardware Manual Manually adjust the IP addresses of multiple cameras If there are more than 1 camera to be used in the same local area network and there is no DHCP server to assign unique IP addresses to each of them all of the cameras would then have the initial IP address of 192 168 0 100 which is not a proper situation for network devices all the IP addresses have to be different from each other The easiest way to assign cameras the IP addresses is by using IP Utility 9 IP_Utility IP Address NetMask 172 16 26 192 255 255 255 0 Zal Basic Search z Refresh Device Settings Change Network Address Firmware Upgrade Config Backup Config Restore aesan passers TEET mono
14. nsible party for compliance could void the user s authority to operate the equipment European Community Compliance Statement C 4 This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 and EN 55024 In a domestic environment this product may cause radio interference in which cause the user may be required to take adequate measures Hardware Manual Safety Instructions Cleaning Disconnect this video product from the power supply before cleaning Attachments Do not use attachments not recommended by the video product manufacturer as they may cause hazards Do not use accessories not recommended by the manufacturer Only install this device in a dry place protected from weather Servicing Do not attempt to service this video product yourself Refer all servicing to qualified service personnel Damage Requiring service Disconnect this video product from the power supply immediately and refer servicing to qualified service personnel under the following conditions 1 When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the video product 3 Ifthe inner parts of video product have been directly exposed to rain or water If the video product does not operate normally by following the operating Instructions in this manual Adjust only those controls that are covered by the instruction ma
15. nual as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation Safety Check Upon completion of any service or repairs to this video product ask the service technician to perform safety checks to determine if the video product is in proper operating condition Hardware Manual Introduction The List of Models This hardware manual contains the following models 1MP Box with D N Fixed lens 1MP Box with D N Vari focal lens 5MP Box with D N Fixed lens 5MP Box with D N Vari focal lens 1MP Box with D N Basic WDR Fixed lens 1MP Box with D N Basic WDR Vari focal lens 5MP Box with D N Basic WDR Fixed lens 5MP Box with D N Basic WDR Vari focal lens 2MP Box with D N Basic WDR SLLS Vari focal lens 3MP Box with D N Superior WDR Vari focal lens Hardware Manual 1 3MP Box with D N Basic WDR SLLS Vari focal lens From the installation perspective these models are very similar therefore you can use one manual for all of them Hardware Manual Package Contents 1 Camera 2 Lens e amp Fixed focal lens with Vari focal lens with manual focus and DC iris manual focus and fixed iris 3 Mounting Block 4 Quick Installation Guide Mounting block for mounting the camera to a bracket Hardware Manual Physical Description o n 2
16. wnload The camera firmware version can be found on the FW Version column of the IP utility or access the Setup page of the Web Configurator see page 19 Disclaimer Notice The camera manufacturer does not guarantee the compatibility of its cameras with VLC player or QuickTime since these are third party softwares The third party has the right to modify their utility any time which might affect the compatibility In such cases please use Internet Explorer browser instead When using Internet Explorer browser the ActiveX control for video stream management will be downloaded from the camera directly the user just has to accept the use of such control when prompted so No other third party utilities are required to be installed in such case Hardware Manual The following examples in this manual are based on Internet Explorer browser in order to cover all functions of the camera Assuming that the camera s IP address is 192 168 0 100 you can access it by opening the Web browser and typing the following address into Web browser s address bar http 192 168 0 100 Upon successful connection to the camera the user interface called Web Configurator would appear together with the login page The HTTP port number was not added behind the IP address since the default HTTP port of the camera is 80 which can be omitted from the address for convenience Web Configurator Account Password Language English x
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