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TV Ears 5.0 Speaker
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1. satellite or cable box Plug the single end of the audio cord into the port labeled Analog Audio In on the back of the transmitter The correct port has a yellow border around it Your TV s audio settings may be set to variable or fixed If you want to be able to control your TV volume level separate from your TV Ears volume level you will need to make sure your TV is set to fixed Contact your TV manufacturer for assistance 1 2 10 Digital Audio In Analog Audio In 12V 3 5mm Analog Audio For assistance call us at 866 611 9934 Step 2 2 3 5mm Cord Analog Installation 11 This step is an alternative to Step 2 on page 9 This step will explain how to connect the TV Ears transmitter to your television satellite or cable box using a 3 5mm analog audio cord If you cannot get to the back of your TV you can also use these instructions to install the system to your cable or satellite box If you connect the 3 5mm audio cord to the Headphone port on your TV your TV Ears will still function properly but the sound to your television speakers will be muted The port is usually labeled with an icon that looks like the following Plug one end of the 3 5mm audio cord into the Audio Out port on the back of the television satellite box or cable box Plug the other end of the audio cord into the port labeled Analog Audio In on the back of the transmitter The correct
2. best results the transmitter should be placed on a flat surface that is three to five feet from the ground and should be facing directly towards the seating area where the speaker will be used Make sure that nothing is blocking the signal between the transmitter and speaker ie books newspapers etc Installation pgs 8 13 Step 1 Place amp Power the Transmitter 8 This step explains where to place the transmitter for the best performance as well as how to power the transmitter The infrared diodes on the transmitter must be in direct line of sight with the speaker when using the system for best performance There cannot be anything blocking the direct signal otherwise there will be no audio received and no sound heard Place the transmitter on a flat surface that is 3 to 5 feet above the ground Be sure it is pointed to the seating area where the speaker will be used Plug the AC adapter into a standard electrical outlet or surge protector Plug the end of the AC adapter into the port labeled 12V on the back of the transmitter The correct port has a blue border around it 1 2 3 Digital Audio In Analog Audio In 12V 12v Power Port For assistance call us at 866 611 9934 9 Step 2 Optical Digital Installation This step will instruct you on how to connect the TV Ears transmitter to your television satellite or cable box using an optical digital audio cord If you cannot get
3. TV Ears 5 0 Speaker User Manual Voice Clarifying Circuitry v1 1 2013 5 0S TV Ears logos pictures design and content 2013 TV Ears Inc All rights reserved Keep these instructions in a safe place for future reference Important Safety Information Introduction Product Diagram What s Included Ideal TV Ears Placement Installation Step 1 Place amp Power the Transmitter Step 2 Optical Digital Installation Step 2 1 RCA Analog Installation Step 2 2 3 5mm Cord Analog Installation Step 2 3 Coaxial Digital Installation Step 3 Place amp Power the Speaker Using the System amp Features Caring for your Product Troubleshooting Appendix Warranty Information Manufacturer Declarations Technical Specifications Contact Information 2 3 4 5 6 8 9 10 11 12 13 14 15 16 17 19 20 21 Rear Cover Table of Contents TV Ears Inc asks that you read all instructions completely and heed all warnings to insure proper handling and prevent any injuries Failure to act in accordance with TV Ears Inc s instructions can lead to physical harm or injury For safety purposes do not deface the prongs on the AC adapters If the provided plug does not fit into your outlet purchase the correct adapter or consult an electrician for further assistance Only use attachments and accessories specified by TV Ears Inc with your TV Ears system Warning To prevent possible hearing loss do no
4. e left blank intentionally Warranty Information 5 Year Limited Warranty This 5 year limited warranty will cover defects in manufacturing and product failure for a period of five years after the original purchase date If your product fails or breaks for any reason within 180 days of the original purchase it will be replaced with a new product of the same model at no charge If your product fails or breaks after 180 days of the original purchase date and up to five years after original purchase date it will be replaced for 50 off manufacturers suggested retail price MSRP with a new product of the same model If the model you purchased is discontinued you will receive a new or similar model Perishable items such as ear tips and batteries are not covered under this warranty Shipping charges are also not covered under this warranty Repairs or alterations performed by non authorized TV Ears representatives will void the warranty and may damage the equipment Also if the TV Ears product is taken outside of the US the warranty becomes void This warranty is provided at the discretion of TV Ears Inc and does not cover cosmetic damage or damage due to acts of nature accident misuse abuse negligence commercial use or modification of or to any part of the product 19 20 Manufacturer Declarations TV Ears Declaration All content marks and brand logos are property of TV Ears Inc TV Ears Inc reserves the right to change pr
5. esigned exclusively for individuals with hearing loss the Captioned Telephone allows users to listen while reading word for word captions of what s said to them on the phone Behind the scenes a specially trained operator uses voice recognition technology to generate captions by repeating what the standard phone user says Captions appear on the display screen of the phone The large bright display screen is easy to see and adjustable font sizes make it easy to read Features Captions can be turned on o as needed Built in Answering Machine Extra large display screen Adjustable font sizes and colors including extra large font option Phone book stores frequently called numbers 95 names WiFi compatible For more information call 866 611 9942 Visit HamiltonCapTel com 41005 Hamilton CapTel Captioned Telephone Requires phone service and high speed Internet Hamilton CapTel Captioned Telephone See what they say as they say it Purchase a Hamilton CapTel phone for 99 Mention Promo code 41005 and receive free shipping Includes a 90 day money back guarantee Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services For more information about the bene ts and limitations of Hamilton CapTel and Emergency 911 calling visit www HamiltonCapTel com Copyright 2012 Hamilton Relay All rights reserved CapTel is a registered trademark of Ultratec I
6. he power supply cord is damaged liquid has been spilled on the product objects have fallen into the product the product has been exposed to rain or moisture does not operate normally has been dropped cracked or has been broken 16 Troubleshooting Why does my speaker mute when I mute the TV Setting the TV s audio settings to Fixed audio out will allow the television volume and TV Ears speaker volume to work independently from one another Some televisions have to be manually switched from the Variable audio setting to the Fixed audio setting by using your TV menu Not all TVs have the ability to switch from a variable to a fixed audio out consult your television manual or manufacturer When the TV is set to a Variable audio out setting the volume of the TV Ears speaker will be the same volume as the TV Why do I hear a television station when I m watching a DVD video When the audio cord is plugged into the analog RCA audio out port of a cable or satellite box AND an analog RCA audio out port of a DVD player or VCR you must turn off whichever device is not in use Turn off the cable satellite box when watching a DVD or video Turn off the DVD VCR player when watching TV What does 2 3MHz mean 2 3MHz is the frequency of the infrared signal that is sent by the transmitter to the headset Infrared signals are invisible light signals and are not disturbed by electrical storms 17 18 This pag
7. ight around the volume knob will turn off when the speaker is off Use an iPod or other Music Player The 5 0 Speaker has the ability to play music from an iPod or other music player through a direct connection on the back of the speaker To use this feature simply plug one end of the included auxiliary cord into the port labeled music on the back of the speaker and plug the other end of the auxiliary cord into your iPod or music player Use your own Headset or Headphones You have the option of using your own headset or headphones with the 5 0 Speaker if you so choose To use your own headset or headphones simply plug the end of your heaphones cord into one of the headphone ports on the front of the speaker located on either side of the volume knob The headphone port is indicated by the following symbol 14 Using the System amp Features The Transmitter Digital Connectivity Light The Digital Connectivity light is the rightmost light on the front of the transmitter This light will illuminate an amber color when the transmitter is correctly connected using the digital optical or digital coaxial cords Infrared Lights There are thirteen infrared lights located on the front of the transmitter between the charging lights and the Digital Connectivity light These lights provide the transmission of the audio signal from the transmitter to the speaker When the transmitter is connected to power these thirteen lights will illumina
8. nc 24 This page left blank intentionally 25 This page left blank intentionally Contact Information Register Your Product Online at www tvears com warranty www tvears com www facebook com tvearsinc twitter tvears 888 883 3277 Sales Main Line 866 611 9934 Support 888 958 7899 Fax info tvears com Email TV Ears Inc 2701 Via Orange Way Spring Valley CA 91978
9. oduct content and product specifications without notice CE Declaration of Conformity TV Ears is in compliance with the essential safety requirements and other relevant provisions of Standard IEC 60065 2001 Ammd 1 2005 EN 60065 2002 and Directive 2004 108 EC 2006 95 EC 89 336 EEC 92 31 EC 93 68 EEC Before putting the device into operation please observe the respective country specific regulations WEEE Declaration TV Ears products are developed and manufactured with high quality materials and components that can be recycled and or reused This symbol indicates that electrical and electronic equipment must be disposed of separately from normal waste at the end of its operational lifetime Please dispose of this product by bringing it to your local collection point or recycling center for such equipment This will help protect the environment 21 Technical Specifications Speaker Specifications Power Supply DC Switching Power Supply 12V 0 8A Max SPL 90 dB Weight 3 15 lbs 50 4 oz Dimensions H x W x D 4 25 x 11 x 6 5 10 8cm x 28cm x 16 5cm Transmitter Specifications Audio Microphone Connection Optical Digital Coaxial Digital RCA Analog Mini Headphone Analog Dimensions H x W x D 1 75 x 4 4 x 3 625 4 5cm x 11 18cm x 9 2cm Power Supply DC Switching Power Supply 12v 400mA Weight 4 6 oz 131g Overall System Specifications Audio Frequency Response 20 20 000 Hz Digital Connecti
10. port has a yellow border around it Your TV s audio settings may be set to variable or fixed We recommend that you set your audio settings to fixed for better audio quality when using this installation option If you want to be able to control your TV volume level separate from your TV Ears volume level you will need to make sure your TV is set to fixed Contact your TV manufacturer for assistance 1 2 For assistance call us at 866 611 9934 Digital Audio In Analog Audio In 12V 3 5mm Analog Audio 12 Step 2 3 Coaxial Digital Installation This step is an alternative to Step 2 on page 9 This step will explain how to connect the TV Ears transmitter to your television satellite or cable box using an coaxial digital audio cord not included If you cannot get to the back of your TV you can also use these instructions to install the system to your cable or satellite box Be aware that the Audio ports on the front of your television are typically Audio In ports and will not send audio to your speaker Plug one end of the coaxial digital audio cord into the Digital Audio Out Coaxial port on the back of the TV Plug the other end of the coaxial digital audio cord into the port on the back of the transmitter labeled Digital Audio In The correct port has a red border around it Your TV s audio settings may be set to variable or fixed If
11. t listen at high volume levels for long periods of time Warning To reduce the risk of fire or electric shock do not expose the TV Ears product to rain or moisture The TV Ears product should not be exposed to dripping or splashing liquids Do not place objects filled with liquid such as vases on or near the TV Ears product Warning Keep batteries out of reach of children Discard the batteries appropriately and carefully If swallowed call The National Button Battery Ingestion Hotline at 1 202 625 3333 Warning The magnetic field emitted by the TV Ears speakers is minimal When used as indicated TV Ears headsets should not cause magnetic interference with pacemakers or internal defibrillators The magnetic field strength of the speakers is less than 1 Gauss when within 1 inch 3 cm of the pacemaker or internal defibrillator It is recommended that the user keep the ear tips at least 1 inch away from any pacemaker or internal defibrillator If you have concerns we recommend you contact your physician Important Safety Information 2 3 Introduction Thank you for purchasing from TV Ears and welcome to the family This User Manual is designed to give you the most information possible and answer all the questions you might have when installing and using your new product In this manual we will demonstrate the ideal set up as well as show you how to successfully install your product with illustrated s
12. te a dim red color If one or more of these lights is not illuminated the bulbs may be burnt out and may cause decreased transmission power which can affect the range and the quality of the audio signal If one or more of these lights are not illuminated call our support line for assistance Charging Lights There are two charging lights on the transmitter They are the two leftmost green lights on the front of the transmitter When a headset is charging in the front cradle the left of the two charging lights will illuminate When charging a headset in the back cradle the right of the two charging lights will illuminate Refer to page 4 for a diagram of the product The 5 0 Dual Digital Transmitter is compatible with 5 0 Headsets Headsets are sold separately 15 Caring for your Product Do not use or submerge TV Ears products near water moisture or other liquids Clean with a dry cloth Do not install near any heat sources such as radiators heat registers stoves or any other apparatus including amplifiers that produce heat Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where the cord exits from the transmitter TV Ears recommends using a surge protector to protect your product from power surges Refer all servicing to qualified service personnel Servicing is required when the TV Ears product has been damaged in any way such as when t
13. tep by step instructions You will learn what each piece is used for how to use all of the features available to you and how to troubleshoot the issues most commonly experienced by other users We aim to cover any pitfalls you might experience and give you tips for best practices Towards the back of the manual you will find information on our warranty technical specifications of your product and support contact information just in case you have any questions Again we welcome you to the TV Ears family and wish you happy TV listening Product Diagram 4 Speaker front Transmitter Infrared Signal Lights Digital Connectivity Light Charging Lights Charging Cradles 360 Receiver Volume Knob Headphone Ports Power Port Music Port 360 Receiver Speaker back 5 What s Included 5 0 Dual Digital Transmitter Wireless 5 0 Speaker Optical Digital Audio Cord RCA Analog Audio Cord 3 5mm Analog Audio Cord Two AC Power Adapters Ideal TV Ears Placement 6 Every wireless TV Ears system utilizes infrared technology to send audio signals from the transmitter to the speaker Infrared technology requires a direct line of sight from the transmitter to the receiver or speaker to successfully transmit audio signals Therefore when installing any wireless TV Ears system you will have to be sure the transmitter has a direct line of sight with the speaker when the speaker is in use For the
14. to the back of your TV you can also use these instructions to install the system to your cable or satellite box Be aware that the Audio ports on the front of your television are typically Audio In ports and will not send audio to your speaker Remove the plastic caps from both ends of the optical digital audio cord Plug either end of the optical audio cord into the Digital Audio Out Optical port on the back of the TV Plug the other end of the optical digital audio cord into the port on the back of the transmitter labeled Digital Audio In The correct port has a green border around it You should hear and feel a click when it has been pushed in all the way Optical Digital Audio Digital Audio In Analog Audio In 12V 1 2 3 For assistance call us at 866 611 9934 Step 2 1 RCA Analog Installation This step is an alternative to Step 2 on page 9 This step will explain how to connect the TV Ears transmitter to your television satellite or cable box using an RCA analog audio cord If you cannot get to the back of your TV you can also use these instructions to install the system to your cable or satellite box Be aware that the Audio ports on the front of your television are typically Audio In ports and will not send audio to your speaker Plug the dual end of the audio cord red and black ends into the analog Audio Out ports on the back of the television
15. vity Dolby SRS and PCM product compatibility Carrier Frequencies 2 3 MHz Modulation Infrared Mono THD lt 1 22 TV Ears 5 0 Product Line TV Ears 5 0 Analog Item Number 11641 MSRP 129 95 This is our basic television listening system with analog connectivity Includes one 5 0 Headset and one Analog Transmitter TV Ears 5 0 Digital Item Number 11741 MSRP 229 95 This is our mid level television listening system with analog and digital connectivity Includes one 5 0 Headset one Digital Transmitter and accessories TV Ears 5 0 Dual Digital Item Number 11841 MSRP 299 95 This is our advanced television listening system with analog and digital connectivity Includes two 5 0 Headsets one Dual Digital Transmitter and accessories TV Ears 5 0 Dual Digital with Speaker Item Number 11941 MSRP 399 95 This is our advanced wireless speaker system with analog and digital connectivity Includes one 5 0 Headset one Wireless Speaker one Dual Digital Transmitter and accessories Hearing loss can be frustrating especially when using the phone It s not just frustrating for the individual experiencing di culty hearing on the phone it s frustrating on both sides of the call Fortunately Hamilton CapTel has a proven solution it s called Captioned Telephone More than an ampli ed phone the Captioned Telephone delivers accurate real time captions of what is being said to the user D
16. you want to be able to control your TV volume level separate from your TV Ears volume level you will need to make sure your TV is set to fixed Contact your TV manufacturer for assistance Digital Audio In Analog Audio In 12V Coaxial Digital Audio 1 2 For assistance call us at 866 611 9934 Step 3 Place and Power the Speaker This step will instruct you on how to power up the speaker On the top of the 5 0 Speaker there is a 360 signal receiving dome for strong audio reception wherever it is placed and regardless of the direction it is facing For best audio performance place the speaker next to where you will be sitting while watching TV with the front of the speaker directly facing you Plug the small end of the AC adapter into the port labeled power on the back of the speaker Plug the other end of the AC adapter into a standard electrical outlet or surge protector 1 2 3 13 For assistance call us at 866 611 9934 power music Using the System amp Features The Speaker On Off and Volume Control Knob To turn the speaker on rotate the large volume dial on the front of the speaker clockwise When the speaker is on a blue backlight will glow around the volume knob Rotate back and forth to your desired volume level To turn the speaker off rotate the volume dial counter clockwise towards the off position until you hear or feel a click The glowing blue backl
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