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TiVo Premiere 4

1. 0 00008 103 Front panel reference 00000000005 104 Back panel reference 0 0 0 0 00 0000 ee 105 Specifications clap pee p OA eS 107 Appendix B Copy Protection Warranty amp Licensing 109 Copy protection and the TiVo service 110 TiVo DVR Limited Warranty 00005 111 Licensing Information 0 cece eee eee 114 INDEX 3554 55 232909 59 94 9843599498 3D 115 Using this guide Thank you for choosing a high definition TiVo Premiere 4 or TiVo Premiere XL4 DVR Unless otherwise noted features described in this guide apply to both the Premiere 4 and the Premiere XL4 Features that are available only on particular models will be so noted Getting started 1 Activate the TiVo service The TiVo service is what makes your TiVo Premiere 4 XL4 smart It includes everything from your show listings to Season Pass recordings and WishList searches If you haven t yet activated your TiVo service visit tivo com activate or call 1 877 367 8486 TiVo service is required and is sold separately No functionality is represented or should be expected without a paid subscription to the TiVo service Connect your TiVo Premiere 4 XL4 If the TiVo service is the brains the TiVo Premiere 4 XL4 is the body Use the Start Here poster to connect the TiVo Premiere 4 XL4 to your TV programming source your home network and your television Complete Guided Setu
2. The TiVo service includes smart scheduling features that track not only how much space you currently have on your TiVo Premiere 4 XLA but also how much space will be needed in the near future to record all the shows you have scheduled If your TiVo Premiere 4 XL4 will be full in the near future the TiVo service informs you and suggests options such as allowing some shows to be deleted early that will allow you to schedule additional recordings With the TiVo service you always have the final say over what gets recorded and how long it s kept e The amount of recording space the TiVo Premiere 4 XL4 needs varies from channel to channel and from show to show In general the more action you see on your screen such as in fast moving sports or action movies the more recording space is required High definition shows take up much more space than standard definition shows How can fit more shows in My Shows To make space delete some shows To delete a show highlight the title and press CLEAR Index Reduce the number of recordings that are marked Keep Until I Delete Setup Season Pass recordings with the Recording Option First run only or New only to record only new episodes Watching Live TV Can watch a show while it s being recorded Yes you can watch a show as it is being recorded you can also watch any show from the My Shows list while other shows are being recorded can t fi
3. Settings amp Messages then Settings then Displays then Video Window Discovery Bar The Discovery Bar is the bar of thumbnail images across the top of the TiVo Central screen and many other TiVo with HD menus screens What you ll see in the Discovery Bar depends on you Often Discovery Bar displays ideas for show you might like based on what shows you record and mark as your favorites For example if you record the show American Idol the Discovery Bar might display thumbnails for other shows like So You Think You Can Dance It all depends on what you re interested in and what s available to you The Discovery Bar also displays lots of other great viewing options popular shows or sports events that are playing on live TV items from your My Shows list TiVo Suggestions new video on demand shows and more Press the UP arrow to move up to the Discovery Bar then the LEFT and RIGHT arrows to move around Press SELECT on an image that interests you to open an information screen about that item Quick tours 11 eee day Le A Klas F MKE MIKE 3e My Shows Groups sorted by date press ENTER to chango TiVo with SD menus the CHAN UP DOWN buttons on your remote control to jump an entire page at a time o When viewing the My Shows list use Quick tour My Shows All the shows recorded by your TiVo Premiere 4 XL4 including video podcasts and downloaded shows appear on the My Shows screen
4. But if your screen is black and you can t get to the TiVo menus you can press the Format button on the front of the TiVo Premiere 4 XL4 to change the Video Output format Continue to press the Format button until you see the desired format displayed on your television Audio settings From the TiVo Central screen choose Settings amp Messages then Settings then Audio to customize audio settings Alternate audio Some shows are broadcast with more than one audio track such as alternate language tracks When alternate audio tracks are available you ll see a bright alternate audio icon in the channel banner ug The Default Audio Language setting lets you choose which audio language track is recorded The Default Audio Program setting lets you choose to have the default audio in stereo or mono or have a secondary audio program SAP recorded when one is available Dolby Digital If you have an A V receiver or home theater system that supports Dolby Digital audio use this setting to choose how the TiVo Premiere 4 XL4 will record and output digital audio Check your A V receiver or home theater system manual for its capabilities If a show is broadcast with a Dolby Digital audio track you ll see a dim Dolby Digital icon in the channel banner If the icon is bright alternate digital audio tracks are also available Select the bright icon for options Sound effects volume Change the volume of or turn off t
5. from the TiVo Central screen Then select Settings then Displays then Choose TiVo Menus TiVo service What is the TiVo service e Think of TiVo service as the brains behind your TiVo Premiere 4 XL4 The TiVo Premiere 4 XL4 uses the program information provided by the TiVo service to power the program guide allow you to search for shows and schedule recordings and more Will my TiVo Premiere 4 XL4 work without the TiVo service The TiVo Premiere 4 XL4 is designed to be used exclusively with the TiVo service The TiVo service is required for proper operation of the TiVo Premiere 4 XL4 No functionality is represented warranted or should be expected without a subscription to the TiVo service The TiVo Premiere 4 XL4 uses the program information provided by the TiVo service to record the shows you request to provide Season Pass recording functionality to power the program guide to allow you to search for shows 87 Index Does the TiVo service collect information about my viewing habits TiVo has designed its system and instituted policies to ensure that TiVo is unable to access any of your personally identifiable viewing information without your prior consent For details refer to the Privacy Policy in the Legal Terms booklet included in the TiVo Premiere 4 XL4 carton What happens if my TiVo DVR temporarily loses power In the event of a power outage any programs scheduled to record during t
6. Icons to the left of the program s title tell you the recording s current status See the Glossary of Icons on the inside front cover for details Highlight any title in My Shows even a show that s still recording and press PLAY to play the show from the beginning or to resume playing from where you left off To delete an individual show or a group highlight the show or group name and press CLEAR Highlight a title and press SELECT to open an information screen where you ll be able to play delete or get more information about the show Available space In TiVo with HD menus a small bar underneath the words My Shows on the My Shows screen lets you know how much space you have available for new recordings on your TiVo Premiere 4 XL4 If you don t want to see the amount of space used press the yellow button on your TiVo remote while viewing the My Shows screen to hide the bar Sorting shows You can view My Shows either alphabetically by title from A to Z or by date recorded In TiVo with HD menus press the blue o button on your TiVo remote to change how the list is sorted Press it again to switch back e In TiVo with SD menus press ENTER on your TiVo remote while viewing the My Shows list to see My Shows Options Then highlight Sort and press the RIGHT arrow to choose Alphabetically Select View My Shows with these options Grouping shows When Groups are on shows are organized into folders and a
7. Recording the saved portion Up to 30 minutes of the current channel s broadcast is always being saved even when you re not recording When you change channels the TiVo Premiere 4 XL4 clears the saved portion on the tuner you re watching and starts saving again on the new channel So if the saved portion is important to you either record the program or don t change the channel To record the saved portion in addition to the rest of the program choose Record this showing Quick tours mm 10 Stopping a recording You can stop any recording in either of two ways press the RECORD button in live TV then choose Stop the current recording or e In TiVo with HD menus select the title in your My Shows list then choose Modify recording then choose Stop recording e In TiVo with SD menus select the title in your My Shows list then choose Stop recording Quick tour Streaming or transferring shows When other TiVo DVRs are connected to the same network as your TiVo Premiere 4 XL4 you can watch shows saved on your other TiVo DVRs by streaming or transferring them to your Premiere 4 XL4 Or you can stream or transfer shows to those other TiVo DVRs from your TiVo Premiere 4 XL4 Streaming means watching a video directly from another device there s no need to transfer or download it first Note You can also extend your TiVo experience into other rooms in your home with the TiVo Mini T
8. choose Browse by Channel 2 Choose either All Channels which includes all the channels you receive or Favorite Channels which includes just the channels you have selected as your favorites For information on selecting favorite channels see Customizing your channel list on page 70 3 Press the UP DOWN arrows to select the date you want to see then press RIGHT arrow to move to the channel column 4 Press the UP DOWN arrows to select a channel You can also use the numbers on the remote to enter a channel then press ENTER 5 Press SELECT to see the list of shows without leaving the channel selector or press the RIGHT arrow to see the list of shows and move to the list 6 Highlight the show you want to record and press SELECT to schedule your recording Manually record time channel v Set Up Manual Recording Schedule a recording on a specific channel at a specific time 1 From the Record by Time or Channel screen choose Set Up Manual Recording ou acoge ere 2 Choose the frequency of the recording using the UP DOWN arrows to select Once or Repeat then press the RIGHT arrow 22 Finding shows 2 Choose the day s for the recording using the UP DOWN arrows to change the current selection If you chose Repeat you can choose to repeat the recording on a specified day of the week Every Tuesday or several times a week Every M F or Every Da
9. requested on TiVo com A show s air time shown in red on tivo com tco indicates that this show is upcoming quickly and might not record on your TiVo Premiere 4 XL4 if you schedule it online This is due to the fact that there might not be enough time for your TiVo Premiere 4 XL4 to connect to the TiVo service and retrieve your recording request Your TiVo Premiere 4 XL4 s Recording History may explain why the show did not record See page 33 e If you chose to record the show only if it did not conflict with other recordings at the same time the TiVo Premiere 4 XL4 may have found another airing of the show that did not conflict with other recordings Check the To Do List to determine whether the show is still scheduled to record See page 33 Make sure the TiVo Premiere 4 XL4 is connecting to the TiVo service See page 72 e Ifthe show you requested airs on a channel you don t receive the TiVo Premiere 4 XL4 cannot record it If you receive the channel but it is not checked on the Channel List the TiVo Premiere 4 XL4 cannot record from it Every channel you receive that you wish to schedule recordings from should have a check mark beside it See page 70 A show recorded at a different time than requested e Ifyou chose to record the show only if it did not conflict with other recordings at the same time the TiVo Premiere 4 XL4 may have found another showing of the show that did not conflict with other shows Connecting t
10. through that one cable Just follow the instructions you ll find at tivo com moca and you ll be ready to go in no time TiVo with HD menus and TiVo with SD menus If you have an HD TV you ll be able to use TiVo with HD menus HD menus are optimized for HD televisions and offer some additional features not found in TiVo with SD menus If you have a standard definition TV you ll still enjoy the core TiVo experience with classic TiVo menus You can switch between HD and SD menus at any time For instructions see TiVo Menus on page 87 TiVo service If the TiVo Premiere 4 XL4 is the body the TiVo service is the brains The TiVo Premiere 4 XL4 uses the program information provided by the TiVo service to power the program guide allow you to search for shows and more Quad Tuner A tuner is a device found inside DVRs TVs cable boxes anything designed to receive TV signals including the TiVo Premiere 4 XL4 A tuner picks one channel to display it tunes to that channel Your TiVo Premiere 4 XLA is a quad tuner device meaning that it has four tuners inside and can record up to four shows at once Pressing the Live TV button while in live TV will cycle through your tuners vi CableCARD decoder A CableCARD decoder is required for your TiVo Premiere 4 XL4 to receive cable programming The TiVo Premiere 4 XL4 is designed for use only with digital cable systems It does not receive analog programming including over the air p
11. you may be tuned to a channel to which you do not subscribe or you may be experiencing a weak signal on a channel to which you do subscribe e A multi stream CableCARD M CARD decoder may not be installed You may be experiencing a temporary cable outage check with your cable provider Your video cable may have come loose Make sure all the cable connections on the back of your TiVo Premiere 4 XL4 are Secure e The cables you are using to connect your TiVo Premiere 4 XL4 to your TV or other equipment may be damaged or defective Try exchanging the cables connected to the TiVo Premiere 4 XL4 with other cables that you know are working properly 97 Index Parental Controls My Parental Controls are not working For Parental Controls to work they must be on not temporarily turned off When you enter your password to watch a show that violates Parental Controls they are temporarily turned off You can re enable them on the Parental Controls screen from the TiVo Central screen select Settings amp Messages then Settings then Parental Controls or by putting your TiVo Premiere 4 XL4 in Standby mode and then taking it out of Standby Put your TiVo Premiere 4 XL4 in Standby mode by selecting Settings amp Messages then Standby To return to normal mode from Standby press either the TiVo button or the LIVE TV button KidZone and Parental Controls cannot be used together Setting up
12. KidZone To add pre approved shows to your kids My Shows list go to KidZone My Shows and select Add Programs and Change Settings You ll find three options for adding shows View TiVo KidZone Guides KidZone guides automatically record pre selected kid friendly content to your broadband connected TiVo Premiere 4 XL4 Choose a Guide from the list then select Get This Guide Add Programs from My Shows Use this option to add shows from your My Shows list to the KidZone My Shows list Use the SELECT button on your remote control to check the boxes next to each show you want to add to KidZone Find Programs to Record or Hide Use this option to find shows as you would outside of KidZone for example by using Search When you select a show to record select Options and set Allow in TiVo KidZone to Yes Hiding shows in KidZone To make sure your kids can t see a particular show go to KidZone My Shows and select Add Programs and Change Settings Use either of these options for hiding shows Add Programs from My Shows Hide shows previously added from your My Shows list Use the SELECT button on your remote control to uncheck the boxes next to each show you want to hide Find Programs to Record or Hide Use this option to find shows as you would outside of KidZone for example by using Search When you select a show to record select Options and set Allow in TiVo KidZone to No Adjustin
13. KidZone clears all Parental Controls settings and turns off Parental Controls Restarting the TiVo DVR How do restart the TiVo DVR You may need to restart your TiVo DVR as a troubleshooting step Note The restarting process can take 10 15 minutes To restart the DVR When using TiVo with HD menus go to TiVo Central screen and select Settings amp Messages then Help then Restart or reset system then Restart the TiVo Box As a safety measure enter press THUMBS DOWN three times then press ENTER When using TiVo with SD menus go to TiVo Central screen and select Settings amp Messages then Restart or reset system then Restart the TiVo Box As a safety measure press THUMBS DOWN three times then press ENTER If you cannot access the TiVo menus you can restart the TiVo DVR by unplugging the power cord waiting 15 seconds and plugging the power back in When the restart process is complete a TiVo welcome video may begin playing automatically Press the TiVo button to bypass this video and go directly to the TiVo Central screen Appendix A Safety FCC info front back panels amp specs Safety instructions 100 FCC statement to the user 103 Front panel reference 104 Back panel reference 105 Specifications gy Appendix A Safety FCC info front back panels amp specs Safety instructions SAVE THESE SAFETY INSTRUCTIONS BEFORE YOU BEGIN Make sure
14. Z Zoom button 46 Zoom mode 47 Remote Control Tips Program your TiVo remote to control your TV or A V receiver See Customize Your TiVo Remote to the right Press the TiVo button once to go to the TiVo Central screen or twice to go to the My Shows list your list of recorded shows Press LIVE TV to switch between tuners Press FAST FORWARD and REWIND 4 up to 3 times for 3 speeds Press PLAY gt to resume normal play REPLAY 6 replays the last 8 seconds of a show Press CLEAR to delete a title in a list like the My Shows list or to hide things that aren t part of the show you re watching like the TiVo channel banner Inserting the Batteries 1 Open the battery door Push the battery door where it comes to a point near the center of the back of the remote to open 2 Insert the batteries supplied Match the and marks on the batteries to the and marks in the compartment 3 Replace the battery door Press GUIDE to see the TiVo program guide then press ENTER or INFO while the guide is visible for Guide Options that let you change the way channels display or show only certain types of shows When you re viewing the TiVo program guide press FAST FORWARD or REWIND to move the displayed time incrementally Or you can press ADVANCE to jump 24 hours ahead and REPLAY 6 to go back 24 hours CHAN UP DOWN does more than change the channel it also pages up or down through lists of shows or
15. and you wish to re activate it go to tivo com manage or refer to page 86 Troubleshooting 3 for TiVo Customer Support contact information and give us a call can t search for shows The TiVo Premiere 4 XL4 says it is organizing program information Your TiVo Premiere 4 XL4 may not have all its program information yet The first time you go through Guided Setup the TiVo Premiere 4 XL4 downloads some program information from the TiVo service More program information becomes available after the next time the TiVo Premiere 4 XL4 connects to the TiVo service After 24 hours full information up to 2 weeks is available e Ifthe TiVo Premiere 4 XL4 loses power while it is organizing program information the organizing process will stop until the TiVo Premiere 4 XL4 makes a successful connection to the TiVo service and then will start again If your TiVo Premiere 4 XLA lost power while it was organizing program information you can get it to start organizing again by starting a connection to the TiVo service See page 93 What happens if a live event have scheduled to record goes into overtime e Ifthe TiVo service detects that a recording you re setting up is of a live show like a sporting event or an awards show you ll see a message asking whether you d like to add more time at the end of the recording just in case it goes into overtime 91 Index If you are watching a show while it s being recorded you can add e
16. dance show tunes classical Pandora plays all your current and old favorites and introduces you to new songs you ll love Enjoy the Rhapsody Music service The Rhapsody Music service gives you unlimited access to a catalog of millions of CD quality tracks in dozens of genres Listen to your old favorites and the newest releases instantly With a paid subscription you can log in to your Rhapsody account from your TiVo DVR You ll have access to the same library of songs that you see on Rhapsody online You can even search Rhapsody using your PC or Mac and have the music available on your TiVo DVR for easy playback through your living room speakers Listen to Live365 Internet radio network Live365 is the world s largest Internet radio network and its thousands of stations are available to you through your TiVo DVR From popular hits to specialty programming Live365 on TiVo offers an easy way to access the incredible variety of radio stations available via the Internet To view music options from the TiVo Central screen select Music amp Photos TiVo with HD menus or Music Photos amp Showcases TiVo with SD menus for available options Showcases Showcases often include interactive content that offers opportunities to schedule recordings of featured programs or allows you to watch previews of upcoming movies or TV shows Showcases may include exclusive content the inside scoop on hit movies exciting miniserie
17. hour and the white tick marks are 15 minutes apart Status bar for live TV Tick marks are 15 minutes apart The white line and time indicate Live TV is paused This end is where you where you are now catch up with live TV e In recorded shows web videos and video on demand the bar shows the program s length The tick marks are 15 minutes apart further apart for a longer show Status bar for a two hour recording Tick marks are 15 minutes apart You have watched 40 The REWIND button has The show is two hours long minutes of the show been pressed twice 40 Automatically saving live TV In live TV the green segment of the status bar represents the part of the show automatically saved by your TiVo Premiere 4 XL4 The TiVo Premiere 4 XL4 automatically saves up to 30 minutes of live TV so you can rewind live TV for up to 30 minutes Press RECORD to record the saved portion as well as the rest of the show Whenever you change channels the saved portion of the old show is cleared and the TiVo Premiere 4 XL4 starts saving the show on the new channel If you re behind live TV and watching something you still want to see you should avoid changing the channel But you can watch one of your other tuners by pressing the LIVE TV button without losing what s been saved Watching shows ES Press the CLEAR button to hide the e status bar the program guide the channel banner and anything else that is not part o
18. just need to link your Netflix account to your TiVo Premiere 4 XL4 and then start watching The first time you use Netflix you ll go through a one time setup process Just follow the on screen instructions To access Netflix When using TiVo with HD menus from the TiVo Central screen choose Find TV movies amp video then Netflix e When using TiVo with SD menus from the TiVo Central screen choose Video On Demand then Netflix Search or browse for shows and movies available on Hulu Plus from the main Hulu Plus page accessed above or search and browse using the TiVo menus TiVo with HD menus only When you search or browse using the TiVo menus shows available from Netflix display a Netflix logo on the right side of the screen 63 64 For more instructions on using Netflix visit tivo com howto and select the Get Video on Demand option Hulu Plus With Hulu Plus on the TiVo service you can stream TV episodes and movies right to your TiVo Premiere 4 XL4 with many titles in HD The first time you use Hulu Plus you ll go through a one time setup process Just follow the on screen instructions To access Hulu Plus e When using TiVo with HD menus from the TiVo Central screen choose Find TV Movies amp Videos then Hulu Plus When using TiVo with SD menus from the TiVo Central screen choose Video On Demand then Hulu Plus Search or browse for shows and
19. movies available on Hulu Plus from the main Hulu Plus page accessed above or search and browse using the TiVo menus TiVo with HD menus only When you search or browse using the TiVo menus shows available from Hulu Plus display a Hulu Plus logo on the right side of the screen For more instructions on using Hulu Plus including how to control playback of the video you re watching visit tivo com howto and select the Get Video on Demand option YouTube videos Browsing YouTube videos with your TiVo Premiere 4 XL4 is just as easy as browsing YouTube videos on the Internet e When using TiVo with HD menus from the TiVo Central screen choose Find TV Movies amp Videos then YouTube When using TiVo with SD menus from the TiVo Central screen choose Video On Demand then YouTube On the YouTube home page use the arrow buttons on your TiVo remote to explore the menus You can browse by channel categories covering everything from animation to comedy to music and more search for a particular video or sign in to see your subscriptions and favorite videos Note A BACK option appears on every page except the home page Select it to back to the previous menu Using the LEFT arrow on your remote control will not take you to the previous menu You can also search and browse for YouTube videos using the TiVo menus TiVo with HD menus only When you search or browse using the TiVo menus shows av
20. next showing or to set up a Season Pass recording From the information screen you can also view upcoming episodes or an episode guide learn more about cast members and access bonus features Browsing TV amp movies When using TiVo with HD menus you can browse specific categories of TV shows and movies 1 From the TiVo Central screen select Find TV Movies amp Videos then choose Browse TV amp Movies You ll be able to browse for shows using any of the following Collections Browse shows that are grouped by related subject matter like holiday movies or trendy topics Movies Browse movies that are available either on channels you receive or from video on demand TV Browse upcoming TV shows that are available either on channels you receive or from video on demand Sports Browse upcoming sporting events that are available either on channels you receive or from video on demand Available From Choose a video provider or a featured channel or network and browse its shows Categories Browse shows by subject matter such as Kids amp Family Travel or Food Top Picks Browse the most popular mix of TV shows movies video providers or collections The TiVo service keeps Top Picks updated so you ll always find something new 17 18 My favorites You can mark any video provider like Netflix or Amazon category like sports or cooking or collection like award winning movies or
21. number in parentheses to the right of each folder shows how many shows it contains If you ve recorded several episodes of the same show they can all be collected into a group You ll also see groups for HD recordings TiVo Suggestions if you have auto recording of Suggestions turned on and auto recording WishList searches Groups are on by default To turn them off do one of the following In TiVo with HD menus press the red Q button on your TiVo remote to turn groups off Press it again to turn Groups back on e n TiVo with SD menus press ENTER on your TiVo remote while viewing the My Shows list to see My Shows Options Select Groups then press the RIGHT arrow to choose Off Then select View My Shows with these options Even if Groups are turned off you ll see the Recently Deleted group at the bottom of the My Shows list Shows you delete go to the Recently Deleted group where they remain until space is needed for new recordings A show s title may appear in more than one group even though there is only one recording of the show For example you might have several episodes of a show in that show s group and the same titles in the HD Recordings group which includes all shows recorded in HD When you delete a show in one group the title also disappears from any other group When your shows are grouped you can highlight the group name and press PLAY to play all of the shows in the group in sequence be
22. of Parental Controls G Off No password or controls are set The icon is dim and unlocked a On Password and controls are set The icon is bright and locked G Temporarily Off Controls are set but turned off The icon is bright and unlocked 51 ED Watching shows When you turn Parental Controls off d your password is deleted You may prefer to temporarily turn off Parental Controls so that another person in your household does not choose a new password TV Rating Limit 92 Changing Parental Controls settings Once Parental Controls are on you must enter your Parental Controls password to change any Parental Controls settings Turn on Parental Controls Use the number buttons on the remote control to enter a four digit password then enter the same password again for confirmation Turn off Parental Controls Enter the password and press SELECT When Parental Controls are off the password is deleted and anyone can view any shows or watch any channels Temporarily turn off Parental Controls Either enter the password to watch a show or channel or select Temporarily turn off Parental Controls from the Parental Controls screen When Parental Controls are temporarily turned off any show or channel can be viewed but the password is still required to change Parental Controls settings Auto Re lock When Parental Controls are temporarily turned off they re lock automatically after four hours of no remote control acti
23. placed upon or against them paying particular attention to cords and plugs convenience receptacles and the point where they exit from the appliance Object and Liquid Entry Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short the parts resulting in the risk of fire or electric shock Never spill liquid of any kind on this product Damage Requiring service The appliance should be serviced by qualified service personnel when A The power supply cord or plug is damaged or frayed B liquid has spilled into the product C the product has been exposed to rain or water D the product does not operate normally when you follow the operating instructions adjust only those controls that are discussed in this guide as improper adjustment of other controls may result in damage often requiring extensive work by a qualified technician to restore the product to normal performance Appendix A Safety FCC info front back panels amp specs A 13 14 15 16 17 E the product has been dropped or the cabinet damaged F the product exhibits a distinct change in performance Servicing The user should not attempt service to the appliance beyond that described in the Troubleshooting section of this guide All other servicing should be referred to qualified service personnel Cleaning Unplug this product from the wall outlet before clea
24. press ENTER to display the Change Channel Lineup screen Customizing your channel list The Channel List screen displays the complete list of channels available in your channel lineup A check mark appears next to each channel that will appear in the program guide and in search results You may see the group of checked channels referred to as My Channels in the TiVo menus Press SELECT to remove the check mark next to channels you want to hide For example you may uncheck the channels to which you don t subscribe Favorite Channels Select favorite channels that you watch frequently Include only a few channels in this list so that you can quickly see what s coming up on them using the Favorite Channels filter in the guide To indicate your Favorite Channels highlight each and press THUMBS UP Press THUMBS DOWN to remove a channel from your Favorites Channel Scan Scanning for channels will identify all available cable channels At the end of the scan you will have the option to add any newly discovered channels to your Channel List Settings OG Signal Strength Cable Use the Signal Strength screens to test the incoming signal on specific digital channels The signal strength meter can also help diagnose cable signal issues For example adding multiple RF splitters to your RF cable source the cable coming from the wall can result in reduced signal strength on some channels Use the meter to check signal strength with an
25. s manual for information about how it may be adding letterbox or side bars to the picture The audio and video are out of sync The audio and video may re sync if you change channels You may be able to re sync audio and video by pressing the REPLAY button on the remote control Press the TiVo button to go to the TiVo Central screen then press the LIVE TV button to return to live TV Restart your TiVo Premiere 4 XL4 See Restarting the TiVo DVR on page 98 for instructions My TiVo Premiere 4 XL4 was working but now the picture is frozen Try changing channels several times Press PAUSE then PLAY Restart your TiVo Premiere 4 XL4 See Restarting the TiVo DVR on page 98 for instructions don t get a picture now even though have been able to get one in the past Your TV may not be set to the correct input Most TVs have an input button that says either TV Video Input or Source It may be on the TV or on the TV remote control Look at your TV and TV remote and try changing the input setting Use the FORMAT button on the front of the TiVo Premiere 4 XL4 to cycle through the various video output formats Check to make sure all of the appropriate cables are firmly connected to your TiVo Premiere 4 XL4 television and other audio video equipment For help with your audio video connections see the Start Here poster or Appendix A of this guide Someone in your household may have placed th
26. searching or browsing Searching for shows and more Search by show title episode title show description or person name actor director etc The TiVo service searches upcoming TV shows and movies web videos and video on demand offerings including Hulu Plus Netflix and Amazon all at the same time You can even search for a particular channel by its network name or call sign e g NBC or ESPN 1 2 From the TiVo Central screen select Find TV Movies amp Videos then choose Search Use the letter grid to spell out the title person or word you re looking for Press the arrow buttons to move around then press SELECT on each letter you want As you select letters a list of possible matches sorted by popularity appears on the right For example if you enter the letters HOW you might see matches for the TV show How I Met Your Mother the video on demand movie How To Lose A Guy In Ten Days and the director Ron Howard Results are sorted by popularity with better matches higher in the list Keep selecting letters until you see what you re searching for If you make a mistake you can press CLEAR to erase everything or REWIND amp to erase one letter at a time Insert a space by pressing FAST FORWARD Use the RIGHT arrow to highlight the show or person name and press SELECT to view the information screen Finding shows EH 5 For a show select Get this show to record the
27. show specific choice To set your Overlap Protection preference from the TiVo Central screen choose Settings amp Messages then Settings then Recording then Overlap Protection Finding shows EH Extending live recordings Live events like sporting events and awards shows often run past their scheduled end time When the Extend Live Recordings setting is turned on the TiVo Premiere 4 XL4 will remind you to add extra time when you set up a recording of a live event w Extend Live Recordings Extend Live Recordings is a global setting not a show specific choice To set your Extend Live Recording preference from the TiVo Central screen choose Settings amp Messages then Settings then Recording then Extend Live Recordings No record live events as scheduled 37 38 Watching shows Moving around with the status bar Getting information with the channel banner Setting a show s recording options Customizing your video audio and display Parental Controls and KidZone Streaming or transferring shows 40 42 44 46 51 Moving around with the status bar In general watching shows works the same whether you re watching live TV recordings streaming shows web videos or video on demand You can always press PLAY PAUSE FAST FORWARD and REWIND to display a status bar and move around in the show e In live TV the status bar represents one
28. they are in use Move the wireless network adapter to a higher position or give it a better line of sight to your wireless access point router Reduce the distance between the wireless network adapter and the wireless access point Wireless networks typically have a range of 100 to 300 feet but distances can vary based on walls floors and other obstructions It may be necessary to adjust the location adapter of your wireless access point or router to be closer to the network adapter attached to your TiVo Premiere 4 XLA e Consider adding a signal booster to your network available from some wireless equipment manufacturers Check network name In Wireless Settings from the TiVo Central screen select Settings amp Messages then Settings then Network then Change Network Settings check that the network name SSID for your wireless access point is listed correctly Disable MoCA Wirless N only The TiVo Wireless N Network Adapter will not work properly if MoCA is enabled To verify that MoCA is not enabled go to Settings amp Messages then Settings then Network then Change Network Settings Troubleshooting 3 Note that if you want to stream shows to from other TiVo DVRs a wired connection Ethernet or MoCA is required How do set up a MoCA network e Ina MoCA Multimedia over Coax network your devices connect to each other through your cable network th
29. to the copy protection assigned to them by the program provider These shows usually are marked with a red circle slash icon 47 C F R 76 1904 11 m Quick tours 12 shows to transfer If the show is paused on the Living Room DVR you ll have the option to watch or transfer it from the paused location or to watch or transfer it from the beginning As you watch you can pause fast forward or rewind the show For more on streaming or transferring shows including how to transfer shows to your portable device see Streaming or transferring shows on page 57 Finding shows Using the guide and mini guide to find shows Finding amp recording shows using TiVo with HD menus Finding amp recording shows using TiVo with SD menus Recommended shows Season Pass recordings Creating WishList searches Finding shows online Managing recordings 27 28 31 92 Finding shows TiVo Live Guide Date amp time Channels amp shows currently airing Mini Guide Date amp time T Te Wheel of Fot e Te Current channel amp next two channels 14 Show description Upcoming shows on the selected channel Show description Upcoming shows Using the guide and mini guide to find shows The on screen program guide displays up to two weeks of TV programming at the touch of a button the GUIDE button on your TiVo remote You can choose to display the guide as a grid or use the TiVo
30. 4 To schedule recordings online 1 Go to tivo com tco and sign in 2 In the upper right corner of the Find TV Shows page select the name of the TiVo DVR for which you want to schedule recordings 3 Use the simple or advanced search of your TV listings browse by category or channel or search the TV Listings Guide 4 From the list of search results click the name of a show and choose either 1 Click Record Click Season Pass or Record with Options Using TiVo Mobile With TiVo Mobile you can access TV listings and schedule shows to record on your TiVo Premiere 4 XL4 all from your web enabled mobile phone Just launch your phone s web browser and go to m tivo com Once you sign in you can search by show title actor or director view Daily Picks find the Most Popular shows or browse by category 31 32 Using your smart phone or tablet to schedule shows You can schedule shows on your TiVo Premiere 4 XL4 using your smart phone or tablet using the TiVo app For more information on using your smart phone or tablet with your TiVo Premiere 4 XL4 go to tivo com howtoand click on Scheduling remotes amp mobile devices Managing recordings The To Do List shows all your scheduled recordings and lets you change recording options or cancel recordings The Season Pass Manager prioritizes all your repeating recordings and lets you manage conflicts and set options Using the To Do List To vi
31. 5 36 Clip Overlapping Programs Recording with Overlap Protection Being able to record four programs at the same time doesn t eliminate all possible recording conflicts The Overlap Protection feature gives you additional options for dealing with recording conflicts when they occur If Overlap Protection is turned off when two shows are scheduled to record on the same tuner but overlap by a few minutes for example one program ends at 8 33 while the next program begins at 8 30 the lower priority recording is cancelled But with Overlap Protection turned on the TiVo Premiere 4 XL4 simply clips the lower priority recording by just enough minutes to allow both programs to record Overlap Protection works by determining the priority of each program scheduled to record For repeating recordings it uses the Season Pass Manager to learn which programs have higher or lower priorities see page 34 One time recordings are not listed on the Season Pass Manager these individual recordings that you schedule receive the highest priority The most recent individual recording that you requested always has the highest priority TiVo Suggestions always have the lowest priority When scheduling new recordings the TiVo Premiere 4 XL4 notifies you of any recording conflict and gives you options for resolving it If Overlap Protection is on your options include clipping the lower priority program Overlap Protection is a global setting not a
32. Live Guide When you re viewing the guide press the button to display Guide Options and choose the view you want The mini guide is a smaller version of the program guide It shows you what s coming up on the channel you re watching and the next two channels Press SELECT while watching live TV to bring up the mini guide In the grid guide TiVo Live Guide and mini guide new shows are marked with a NEW icon Shows that are currently recording have a red circle icon next to the title while shows that are scheduled to record are marked with a check mark for individual shows or double check mark for Season Pass recordings To move around in the guides TiVo Live Guide grid guide or mini guide e Press FAST FORWARD to move the displayed time ahead one half hour at a time or press REWIND P to move it backward Press ADVANCE to jump 24 hours ahead or REPLAY S to jump 24 hours back e Press SELECT on a show in progress and the channel changes to that show Press RECORD to record it e Press SELECT on an upcoming show and you ll see a screen with recording options Set up your recording or press LEFT to go back to the guide e Don t see what you re looking for Press ENTER while viewing the full program guide to jump directly to the Search screen Finding shows EH Choosing channels for the guide You can use the Guide Options screen to choose which channels to display in the guide All Display all channels availa
33. S standard definition DVRs Shows that cannot be transferred because of this or due to copy protection are marked with the red circle slash icon d HD shows cannot be transferred to Not all programming may be transferred using the Mulit Room Viewing or TiVoToGo features due to the use of copy protection mechanisms permitted under the FCC s encoding rules Some shows cannot be transferred due to the copy protection assigned to them by the program provider These shows usually are marked with a red circle slash icon 47 C F R 76 1904 57 58 4 Find the show you want to stream or transfer from the Living Room Premiere 4 XL4 to the Bedroom Premiere 4 XL4 Highlight it and press SELECT If you are streaming the show you can start to watch it immediately If you are transferring the show you can choose to watch it as it transfers or continue browsing and choosing shows to transfer If the show is paused on the Living Room DVR you ll have the option to watch or transfer it from the paused location or to watch or transfer it from the beginning As you watch you can pause fast forward or rewind the show Streaming or transferring to an iPad or other mobile device rT When you purchase the TiVo Stream you can stream or transfer shows to g App vejgem your iPad or other mobile device using the TiVo app Bonus The TiVo app also lets you schedule recordings control live TV search for shows and more Download the fr
34. TiVo Premiere 4 Premiere XL A e Viewer s Guide Glossary of icons My Shows ccc OOF Green This show will be saved until you delete it Yellow circle In less than three days this show may be deleted to make room for other recordings you have requested but only if space is needed Yellow circle with exclamation point In less than one day this show may be deleted to make room for other recordings you have requested but only if space is needed Yellow triangle In less than three days this show will be deleted due to copyright restrictions Yellow triangle with exclamation mark In less than one day this show will be deleted due to copyright restrictions Red This show is currently being recorded Blue This show is currently downloading or transferring To Do List and View Upcoming Episodes These icons appear beside shows scheduled to be recorded or downloaded GENEN Red Show will be recorded as an individual recording not part of a Season Pass recording or WishList search Red Show will be recorded as part of a Season Pass recording Show will be recorded as part of a WishList search Plain folder contains more than one episode of the same series Folder with red or blue dot contains a show that is currently recording red or downloading transferring blue Folder with white star contains one or more shows recorded by a WishList search Folder with Suggestio
35. TiVo Premiere 4 XL4 you can take your shows with you Easily stream or transfer shows to another TiVo Premiere 4 XL4 or other TiVo DVR on your home network to your PC or Mac even to your favorite portable device Streaming means watching a video directly from another device there s no need to wait for the video to transfer or download before watching it Note You can also extend your TiVo experience into other rooms in your home with the TiVo Mini The TiVo Mini lets you watch live TV and stream shows from any other TiVo DVR on your network See tivo com mini to learn more Streaming or transferring to from another TiVo DVR When you have more than one TiVo DVR connected to your home network you can easily stream or transfer shows between them Note These instructions do not apply to the TiVo Mini box Please see the instructions that came with the TiVo Mini 1 Go to the TiVo DVR that you want to stream or transfer shows to For this example let s call it the Bedroom Premiere 4 XL4 2 Atthe bottom of the Bedroom DVR s My Shows list highlight the TiVo Premiere 4 XL4 or other TiVo box you want to stream or transfer shows from Let s call this the Living Room Premiere 4 XLA 3 Press SELECT to see the Living Room Premiere 4 XL4 s My Shows list Note Some shows cannot be transferred due to the copy protection assigned them by the program provider These shows are usually marked with a red circle slash icon Watching shows E
36. TiVo app on your tablet or mobile phone you don t have to use a letter grid to select letters Instead you can enter search terms using the device s on screen keyboard Just download and install the TiVo app on your mobile device to get started d When you search for shows using 19 20 Press ENTER for search options Using Swivel Search When you use Swivel Search your search results show both broadcast shows and shows that are available through your broadband Internet connection 1 To start searching choose Find Shows from the TiVo Central screen then select Swivel Search 2 Enter the first few letters of a show title or actor s name A list of search results will appear in the middle pane of the screen 3 Select a show title or actor s name to see more details and schedule recordings e Fora show you can schedule a recording or a create a Season Pass from the Details screen You can also view upcoming episodes browse the episode guide explore details about the cast learn about other shows that might interest you or view bonus features e For an actor you can browse TV shows or movies featuring him or her or create a WishList search Recording by time or channel Whether you re using TiVo with HD menus orTiVo with SD menus you can browse by time or channel or you can set up a manual recording Here s how When using TiVo with HD menus from the TiVo Central screen choose Ma
37. Tuner 2 Whenever you press LIVE TV you ll switch to the next tuner in line Note You may see the same channel on more than one tuner 3 Change the channel if you like watch the new show for a few moments then press LIVE TV E again to switch to Tuner 3 4 Change the channel watch for a few moments then press PAUSE Press LIVE TV again to switch to Tuner 4 Again change the channel watch for a few moments then press PAUSE Press LIVE TV once more to switch to Tuner 1 Notice that the first show you were watching is still paused Press PLAY or PAUSE again to continue watching the show Press LIVE TV to switch to Tuner 2 Because you didn t pause this show it s still playing Press REWIND to watch the part of the show you missed Press PLAY to start playing Continue pressing LIVE TV to cycle through Tuners 3 and 4 and back to Tuner 1 Shows you that paused are still paused shows you were watching are still playing You can rewind them to catch what you missed Recording the show you re watching You can always record the show you re watching just press RECORD while watching either tuner or on all tuners to record up to four shows at the same time In TiVo with HD menus select Record this showing Select Season Pass amp other options or Explore this show for more choices In TiVo with SD menus select Record this showing at Best Quality Select Recording Options for more choices
38. Watching shows 8 In PANEL mode side bars are added to the picture to fill the screen preserving the broadcast aspect ratio This is useful if you re watching a show broadcast in 4 3 on a 16 9 TV or vice versa In the picture of the bears notice that the bears no longer look squished but the picture size is dramatically decreased In Z00M mode the picture is stretched without distortion The 4 edges of the picture are cropped to fit the TV screen This mode is useful if you re watching a show broadcast with letterbox bars or side bars Zoom mode crops the letterbox bars out of the picture The picture of the bears looks best in Zoom mode Letterbox color Letterbox is used to fita 16 x 9 show e on a 4 x 3 screen and sidebars are used to fita 4 x 3show ona 16 x9 Screen Choose which color the TiVo Premiere 4 XL4 should use when it adds letterbox or side bars to the picture gray or black Changing the color of the bars can be useful if you re trying to determine whether bars on the screen are being added by the TiVo Premiere 4 XL4 or by the broadcaster TV aspect ratio Video Settings Aspect ratio refers to the proportions of your TV screen A standard TV screen ratio is 4 3 rection Mode Full Widescreen TVs are 16 9 Select the type of screen your TV has e Some TVs automatically change their display based on the type of signal they receive high definition or standard If your 4 3 TV has this feature
39. WishList Searches To search for similar words in a Keyword or Title WishList use the asterisk as a wild card symbol that replaces the endings of words For example the keyword AIRP would find shows 99 66 99 66 containing airport airplane airplanes as well as the movie Airplane To enter an asterisk press the SLOW y button on the remote Auto recording a WishList search You can set a WishList search to auto record and it will record every show it finds on any channel you receive Each auto recording WishList Search and its upcoming recordings are marked with a star in To Do List and the Season Pass Manager If you want to be sure that all matching shows are recorded give the auto recording WishList search a high priority in the Season Pass Manager See page 34 for details Finding shows amp Finding shows online Using tivo com Schedule recordings on your TiVo Premiere 4 XL4 at home from any computer with Internet You can schedule a recording within d an hour of its air time from any place access and a standard web browser Go to tivo com tco to search for shows by time title that you have access to the Internet keyword or actor director Schedule a single episode or set up a Season Pass recording with all the options you have on your TiVo Premiere 4 XL4 at home You can even set the show not to record if it conflicts with a recording already scheduled on your TiVo Premiere 4 XL
40. a great sports play or a bit of dialog or for when you fast forward too far button on the remote See page 75 for information on remote control settings d You can customize the ADVANCE 5 Press REPLAY again then immediately press SLOW lt gt to see your own slow motion replay 6 Press the ADVANCE e button You ll instantly move forward 30 seconds 7 Press and hold the ADVANCE button and presto You re caught up to live TV 8 Press and hold the REPLAY button to skip back to the beginning of the saved portion Changing channels To move one channel at a time press CHANNEL UP DOWN on the TiVo remote To go to a specific channel use the numbers on your remote control then press ENTER If you don t press ENTER the channel changes automatically after a few seconds To jump back to the previous channel on the same tuner press ENTER again Tired of channel surfing Press GUIDE to display the program guide Highlight any show and press SELECT If the show is currently on the channel changes If the show is on later you ll see options to record it Learn more on page 14 Watching multiple shows at once Your TiVo Premiere 4 XL4 can watch and record four different live TV channels at the same time one on each tuner Go ahead try it 1 First press PAUSE M to pause the live TV show you re watching Let s call the tuner you re watching Tuner 1 2 Press LIVE TV o to switch to the next tuner
41. ailable from YouTube display a YouTube logo on the right side of the screen For more instructions on using YouTube including how to control playback of the video you re watching visit tivo com howto and select the Get Video on Demand option 65 Photos music Showcases amp apps Your TiVo Premiere 4 XL4 is really an entire digital home entertainment center with access to your photos music and more Photos amp home movies You can watch slide shows of the digital photos stored on your PC connect to your Picasa and Photobucket accounts to view photos stored there and even watch home movies stored on your PC or Mac right on your TiVo Premiere 4 XL4 From the TiVo Central screen select Music amp Photos TiVo with HD menus or Music Photos amp Showcases TiVo with SD menus for available options Music With your TiVo Premiere 4 XLA you ll have a constant supply of all your favorite music Stream music from your PC or Mac Use the free TiVo Desktop application to stream your MP3 music library from your PC or Mac to any TiVo DVR in your home network Use Pandora Internet Radio Pandora is a free service that lets you create custom Internet radio stations personalized just for you playing only the music you love Just tell Pandora one of your favorite songs artists or composers and it will create a radio station that explores that kind of music You can even create stations based on genre rock pop
42. all your equipment is turned off and the TiVo Premiere 4 XL4 DVR is unplugged The TiVo Premiere 4 XL4 is not designed to support a heavy load such as a TV Your TiVo Premiere 4 XL4 is only capable of supporting the weight of one or two common A V components such as VCRs DVD players or A V receivers provided they have four good broad padded feet that distribute of the weight near the corners of the TiVo Premiere 4 XL4 Also avoid stacking your TiVo Premiere 4 XL4 on top of other electronic components such as DVD players A V receivers or the vents of your TV SAFETY INFORMATION This product was designed and manufactured to meet strict quality and safety standards There are however some installation and operation precautions of which you should be particularly aware Please read these instructions before operating the equipment and save them for future reference 1 Read Instructions All the safety and operating instructions should be read and understood before the appliance is operated 2 Retain Instructions The safety and operating instructions should be retained for future reference 3 Heed Warnings All warnings on the appliance and in the operating instructions should be followed 100 Follow Instructions All operating and use instructions should be followed Water and Moisture The appliance should not be used near water for example near a bathtub washbow kitchen sink laundry
43. an Ethernet cable but delivers it through your existing coax wire the wire you use to receive cable TV When you set up MoCA in your home your TiVo box will receive cable TV and connect to your home network through that one cable To learn more about installing and using MoCA including how to secure your MoCA network visit tivo com moca Wireless settings Note For streaming shows to other TiVo boxes or to your mobile devices a wired Ethernet or MoCA connection is required Settings OG 73 5 Settings letters appropriately when entering a network name To find a network named My Network you must capitalize the M and N entering my network won t work Use THUMBS UP and THUMBS DOWN to change to uppercase or lowercase d You must use capital and lowercase 74 To connect to your wireless network you may need the name SSID of your wireless network and its password key if any Enter Wireless Network Name This screen lists the names of nearby wireless networks that your TiVo Premiere 4 XL4 has been able to identify e If your network s name is listed select it You may be able to see more network names by pressing CHANNEL DOWN to scroll down the screen If your network s name is not listed select Enter network name to enter the name manually then select Finished entering text Enter Network Password If your network has a password enter it and then select Finishe
44. arable product whichever is deemed necessary by TiVo if it becomes defective or inoperative You will be responsible for all labor and shipping costs Contact Customer Support at the phone number found in the Troubleshooting chapter of this guide to obtain your cost labor costs for exchange Appendix B Copy Protection Warranty amp Licensing B All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After one year from the date of purchase you pay for the replacement of all parts and for all labor and shipping charges WHAT IS EXCLUDED Your warranty does not cover e Labor charges for installation or setup of the product e Any taxes imposed on TiVo for units replaced or repaired under this warranty e Installation performance of or repair of audio video cabling telephone line or accessory attachments used with the product e Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of TiVo Inc Please note that removing the cover of the DVR for any reason voids the warranty e Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit e Damages to or viruses that may infect your DVR or other devices arising from the use of unauthorized thir
45. ble from your service provider even channels you don t receive My Channels Display only the channels that are checked in the Channel List recommended Favorites Display only the channels you rated as your favorites in the Channel List See page 70 for more information on the Channels List Finding more showings For a comprehensive list of all upcoming showings of a program including repeats Upcoming Episodes In TiVo with HD menus select the show from the guide then select Season Pass amp other options then choose Upcoming from the program details screen You can use this list to choose the showing that you want to record In TiVo with SD menus select the show from the guide then select Season Pass amp other options then View upcoming episodes You can use this list to choose the showing that you want to record 15 the TiVo app on your tablet or mobile phone you don t have to use a letter grid to select letters Instead you can enter search terms using the device s on screen keyboard Just download and install the TiVo app on your mobile device to get started d When you search for shows using d Press the 9 button on your remote to filter the type of episodes displayed in your results choose from All Available and Free 16 Finding amp recording shows using TiVo with HD menus If you re using TiVo with HD menus you can find shows to record by
46. by title If you know the title of the show you want to record finding it is easy 1 From the TiVo Central screen select Find Shows then Search by Title 2 Choose whether to narrow the search to a particular category and sub category or select All programs 3 Use the letter grid to spell out the title Use the arrow buttons to move around then press SELECT on each letter you want Skip a an or the As you select letters an alphabetical list of shows appears on the right Keep selecting letters until you see your show If you make a mistake you can press CLEAR to erase everything or REWIND amp to erase one letter at a time Insert a space by pressing FAST FORWARD 4 When you see your show press the RIGHT arrow to move to the list Then use the UP DOWN arrows to highlight your show and press SELECT Select the showing you want more information about The next screen shows your available options 5 To record the show select Record this episode You can also choose to schedule a Season Pass recording or view upcoming episodes of the show Finding shows 2 Find Shows and periods with spaces For example use 20 20 to search for the title 20 20 Any other marks such as apostrophes asterisks and ampersands amp are ignored For example use 6 OCLOCK NEWS to search for the title 6 O Clock News d Replace hyphens slashes the
47. channels and recordings are visible Children cannot set up new recordings or change any settings on the TiVo Premiere 4 XLA Turning on KidZone To use KidZone you must be using TiVo with SD menus Go to the TiVo Central screen and choose Settings amp Messages then Turn on TiVo KidZone Choose the appropriate age range and create a password cannot be used together Setting up KidZone clears all Parental Controls settings and turns off Parental Controls KidZone and Parental Controls You ll be able to further customize which shows should appear in KidZone from within d KidZone itself or by selecting KidZone Settings from the Settings amp Messages screen or selecting the KidZone icon in the large channel banner after KidZone is turned on 53 54 iVe Add Programs to KidZone Watching shows in KidZone When KidZone is turned on your kids get their own My Shows list To enter KidZone select Enter TiVo KidZone from the top of your My Shows list e The KidZone My Shows list contains only the shows allowed by the KidZone settings you choose While watching live TV in KidZone the only channels available are those your children have permission to watch Pressing the CHANNEL UP and CHANNEL DOWN buttons on the remote changes the channel only to allowed channels skipping channels that are not allowed in KidZone In KidZone you cannot use the number buttons to change channels Adding Shows to
48. customizing 76 Amazon Instant Video 62 apps 67 aspect correction 46 ratio 47 audio jacks 105 settings 49 troubleshooting 95 auto recording TiVo Suggestions 25 WishList searches 30 Available From browsing 17 available space 4 B blocking programs 53 broadband features 66 browsing TV and movies 17 C Cable In jack 106 CableCARD decoder vi information screen 80 settings 77 cache 9 capacity managing 89 categories browsing 17 channel banner hiding 41 icons and 42 viewing 42 channels changing 8 channel lists 70 favorites 70 locking 53 recording programs by 21 settings 70 showing in the program guide 14 CLEAR button deleting shows 4 clearing all settings 82 clipping recordings 36 closed captioning 50 collections 24 browsing 17 Index Component Video jack 105 Composite Video jacks 105 Customer Support contacting 86 90 D deleted programs 5 deleted recordings 33 deleting all settings 82 deleting shows the CLEAR button 4 digital audio jack 106 Discovery Bar about 3 24 customizing 24 disk space 4 display settings 50 Dolby Digital audio 49 Dolby Digital icon 42 Download Manager 35 E error in the program guide 90 Ethernet jack 106 Extend Live Recordings 37 external storage 77 F factory reset 82 favorite channels 115 Index setting 70 showing in the program guide 15 favorite shows browsing 18 Find Shows screen 19 Finding 13 FORMAT button 48 104 front panel lights 50 full mo
49. d Pirate Actor Johnny Depp e Category Movies Your results would include only pirate movies starring Johnny Depp 5 The TiVo service automatically assigns a name to your WishList search To assign a different name select WishList Name 6 When you re finished entering search criteria select Done creating this WishList Search After you ve created the WishList search you can do any of the following View upcoming programs You ll see a list of shows airing in the next two weeks or so that match your WishList search criteria You can choose to record individual shows from the list 29 You can use the asterisk only at the end of a keyword not to omit letters atthe beginning or in the middle of a word is the better suited it is to auto recording For example a Category WishList Search for the category Documentary would find every upcoming documentary You might not want to record them all but you could occasionally browse the search results list and choose the ones you do want to record d The more specific a WishList Search 30 Auto record WishList programs Your TiVo Premiere 4 XL4 will automatically record any shows matching your Wishlist search criteria until you modify or delete the WishList search Edit or delete Wishlist search You can change the WishList search for example to correct a misspelling or to add a category to narrow the results or cancel it Using the Asterisk in
50. d entering network password If your network does not have a password select My network doesn t have a password Settings OG Remote control settings Some buttons on the TiVo remote are programmable You have options to control power volume and mute on your TV volume and mute on your A V receiver stereo system and input selection on your TV all from your TiVo remote To program your remote from the TiVo Central screen select Settings amp Messages then Settings then Remote CableCARD amp Devices then Remote Control Setup Follow the on screen instructions To reset all the programmable buttons 1 Point the remote away from your TiVo Premiere 4 XL4 2 Press and hold the TV PWR and TiVo buttons simultaneously until the light on the remote lights and remains lit when you release the buttons 3 Press THUMBS DOWN three times then press ENTER Learning remote Premiere XL4 only The TiVo Premiere XL4 remote is a learning remote it can learn certain functions from other remotes If you were unable to find a code that works using manual programming try this method 1 Press the TiVo button and SELECT buttons simultaneously and hold them for 3 seconds until the activity light remains lit The remote is now in learning mode 2 On the TiVo remote press and release the button you want it to learn from the TV or A V receiver remote for example TV PWR The act
51. d without splitters Video Provider List Note This setting is available only if you re using TiVo with HD menus Use the Video Provider List to select the video providers like Netflix or Amazon that you would like included in your results when browsing and searching for TV shows and movies You can also press THUMBS UP to mark a video provider as a favorite 71 5 Settings 72 Network Connection Network settings The TiVo Premiere 4 XL4 needs a network connection to stream or transfer shows to other TiVo devices and mobile devices It also uses a network connection to make regular connections to the TiVo service where it gets updated show listings service updates and other information The Network screen includes details about the last successful connection to the TiVo service and allows you to change your network settings From the TiVo Central screen select Settings amp Messages then Settings then Network Options on this screen include Connect to the TiVo service now Normally you don t need to select this option the TiVo Premiere 4 XL4 connects to the TiVo service automatically every few hours However you may need to connect to the TiVo service as a routing troubleshooting step Select this option to connect to the service After you start the connection the status of the connection is displayed You can watch live TV set up recordings and search for shows while the connection is in
52. d Village Colorado 80111 U S A ROVI COPYRIGHT PROTECTION This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Rovi Corporation and is intended for home and other limited consumer 114 uses only unless otherwise authorized by Rovi Reverse engineering or disassembly is prohibited MICROSOFT This product contains technology subject to certain intellectual property rights of Microsoft Use or distribution of this technology outside of this product is prohibited without the appropriate license s from Microsoft Content owners use Windows Media digital rights management technology WMDRM to protect their intellectual property including copyrights This device uses WMDRM software to access WMDRM protected content If the WMDRM software fails to protect the content content owners may ask Microsoft to revoke the software s ability to use WMDRM to play or copy protected content Revocation does not affect unprotected content When you download licenses for protected content you agree that Microsoft may include a revocation list with the licenses Content owners may require you to upgrade WMDRM to access their content If you decline an upgrade you will not be able to access content that requires the upgrade Index Numerics 30 second advance 76 30 second fast forward 7 A ADVANCE button
53. d party devices in connection with your DVR e Incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you 111 B Appendix B Copy Protection Warranty amp Licensing e A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed damaged by these modifications e A product used for commercial or institutional purposes e Access connections telephone or broadband including charges from your communications provider MAKE SURE YOU KEEP Please keep your sales receipt or other document showing proof of purchase Attach it to this guide and keep both nearby Also keep the original box and packing material in case you need to return your product BEFORE REQUESTING SERVICE Please check the Troubleshooting chapter of this guide before calling Customer Support Following the troubleshooting tips contained therein may save you a call to Customer Support TO GET WARRANTY SERVICE If you believe you need service for your DVR contact Customer Support at the number found in the Troubleshooting chapter of this guide A representative will go through a diagnostic checklist with you If it is determined that the product needs to be exchanged you will receive a return authorization number The representative will give you complete s
54. de 46 G green bar see status bar groups HD Recordings 5 in My Shows HD menus 5 Guide Options screen 14 Guide finding programs with 14 Guided Setup repeating 81 troubleshooting 87 H HD Recordings group 5 HDMI jack 106 home movies viewing 66 home networks connecting your TiVo DVR 66 Hulu Plus 64 Internet scheduling 92 iPad applications 78 116 iPhone applications 78 iPod transferring shows to 58 K keeping recordings 6 44 KidZone 53 L Left Right Audio jacks 105 letterbox color 47 lights front panel 50 live TV about 7 rewinding 41 Live365 67 locking channels 53 M Media Access Key 80 messages about 79 MoCA network about v 73 settings 73 troubleshooting 95 More options 6 movies browsing 17 multi room viewing 57 music Live365 67 Pandora Internet Radio 66 Rhapsody Music Service 66 streaming from PC or Mac 66 my favorites browsing 18 My Shows HD menus groups 5 sorting 4 troubleshooting 89 My Shows SD menus troubleshooting 89 N Netflix 63 network connection settings 72 73 network connection types v network remote control 77 Network Settings screen 72 0 online scheduling 92 Overlap Protection 36 Overtime Scheduler 45 P Pandora Internet Radio 66 panel mode 47 Parental Controls settings 51 Standby mode and 83 temporarily disabling 52 password protection networks and 73 74 Parental Controls and 52 photos Photobucket 66 Picasa 66 viewing 66 podcasts 18 p
55. e TiVo Central screen select Settings amp Messages then Settings then Remote CableCARD amp Devices CableCARD Decoder This screen is typically used only during CableCARD installation A CableCARD decoder receives encrypted digital cable programming and decodes it for display on your TV without the need for a cable box The CableCARD decoder plugs into the CableCARD slot on the back of the TiVo Premiere 4 XL4 A CableCARD decoder is available only from your cable company and additional fees may apply from your cable company It replaces your digital cable box and allows you to receive the same programming channels in your subscription To watch and record digital cable programming you must install one Multi Stream CableCARD decoder M CARD This one card will let you watch and record multiple shows at once External storage Use this screen when you want to add or remove a TiVo verified external storage device Visit tivo com expand for more information on external storage solutions Network remote control You can integrate your TiVo Premiere 4 XL4 home automation and entertainment control devices on your network These devices include touch panel remotes and other devices that are configured to work with TiVo s network based remote control protocol This setting will be enabled by your home entertainment or automation installer Settings OG Remote amp Device Settings Note The TiVo Pre
56. e TiVo Premiere 4 XL4 in Standby mode To return to normal mode from Standby press either the TiVo button or the LIVE TV button on your TiVo remote control My audio system is set up to play in stereo but it is only playing mono Make sure that Default Audio Program stereo is selected on the Audio settings screen see page 49 and be sure you connected audio using the TiVo Premiere 4 XL4 s L R Audio Out jacks can t select an alternate audio track e Recorded shows such as those in the My Shows list always have only one audio track the one they were recorded with e You cannot change the audio track if you are watching a live show but are not caught up to live TV Catch up to live TV by pressing the ADVANCE button Changing the audio program will clear the saved part of the show you are watching so you will only be able to rewind live TV to the point where you changed the audio program My shows are playing in the wrong language e You may have selected the wrong language in the Default Audio Language setting To modify this setting select Settings amp Messages then Settings then Audio then Alternate Audio Troubleshooting 3 see a gray screen with a message that says Searching for signal Your TiVo Premiere 4 XL4 is having trouble tuning to the channel you are on Follow these steps to restore the video Try changing channels If the message appears on just a few channels
57. e To Do List and removes all Thumbs Up and Thumbs Down ratings This does not delete shows in the My Shows list The TiVo Premiere 4 XL4 acquires new program information during the next connection to the TiVo service Completing this process may take over an hour Clear amp delete everything This option restores the TiVo Premiere 4 XL4 s original factory settings It clears all Season Pass recordings WishList Searches Thumbs Up and Thumbs Down ratings TiVo Suggestions My Shows list recordings program information To Do List and setup information including channel lists and Parental Controls Completing this process may take over an hour Settings OG Standby To conserve power you can put your TiVo DVR into Standby mode From the TiVo Central screen select Settings amp Messages then Settings then Standby to put your TiVo Premiere 4 XL4 in Standby mode To return to normal mode from Standby press the TiVo button or the LIVE TV button on the remote or the FORMAT button on the front of the TiVo Premiere 4 XL4 When the TiVo Premiere 4 XL4 is in Standby e Your TV shows a black screen and the lights on the front of the TiVo Premiere 4 XL4 go out e Shows that are being recorded or are scheduled to record will still be recorded The TiVo Premiere 4 XL4 will still connect to the TiVo service e Ifyou temporarily turned off Parental Controls Standby mode re enables them See page 51 for more on Parental Cont
58. e any other shows Viewing the Suggestions list You can easily review a list of upcoming TiVo Suggestions e When using TiVo with HD menus from the TiVo Central screen choose Find TV Movies amp Videos then Browse TV amp Movies then TV then Suggestions When using TiVo with SD menus from the TiVo Central screen choose Find Shows then TiVo Suggestions To make sure a show records highlight it and press SELECT on your remote You can also use THUMBS UP or THUMBS DOWN to rate shows in this list and improve future recommendations To display a list of all shows that you ve rated while viewing the upcoming TiVo Suggestions screen press ENTER on your remote to see the Review Thumbs screen Then highlight a show and use the THUMBS UP and THUMBS DOWN buttons on your remote to change its rating Season Pass recordings A Season Pass recording automatically records every episode of a series that airs on a certain channel even if the day or time changes Just select a show from the guide or your search results and choose Get a Season Pass If the TiVo service finds any conflicts in scheduling upcoming episodes of the Season Pass recording you ll be asked to choose whether you want to keep the previously scheduled recording or record the new show instead Season Pass recording options When you set up a Season Pass recording you can choose how many episodes to keep and how long
59. e same coaxial cable that brings cable TV to your television set To learn more about installing and using MoCA including how to secure your MoCA network visit www tivo com moca Audio and Video How can get the best picture quality Make sure you are using the best video output format for your TV See Video output formats on page 48 to learn more e Do not connect the unit through a VCR Video signals fed through VCRs may be affected by copyright protection systems and the picture will be distorted on the television How do get rid of the bars at the top amp bottom or sides of the picture Letterbox bars at the top amp bottom and side bars may be added to a show by the broadcaster by the TiVo Premiere 4 XLA or by your TV In some cases it may be difficult to determine the source of the bars in order to determine how to eliminate them 95 Index Set the TiVo Premiere 4 XL4 s Letterbox Color to gray From Settings amp Messages select Settings then Video then Letterbox Color Since most broadcasters add black bars making the TiVo Premiere 4 XL4 bars gray will help you determine the source of the bars Make sure your TV Aspect Ratio is set correctly From Settings amp Messages select Settings then Video then TV Aspect Ratio Use the ZOOM button on the TiVo remote to find an Aspect Correction mode that minimizes the bars Check your TV s owner
60. eam shows to or from another TiVo DVR in your network or from other broadband sources Host When your TiVo Premiere 4 XL4 streams shows to another TiVo DVR your Premiere 4 XL4 is a host Client When your TiVo Premiere 4 XL4 streams shows to another TiVo DVR the TiVo DVR receiving the shows is the client And your Premiere 4 XL4 can be a client too When you stream shows from another TiVo DVR to your Premiere 4 XL4 your Premiere 4 XL4 is a client Wired Wireless Your TiVo Premiere connects to your home network using either a wireless connection via the TiVo Wireless G or Wireless N adapter or a wired connection via either Ethernet or MoCA To get the most out of your TiVo box especially if you want to stream shows to other TiVo boxes or to your mobile devices you must use a wired connection For more on MoCA Multimedia over Coax see below For more details on connecting to your home network see the Start Here poster that came with your TiVo box MoCA A MoCA pronounced Mocha like the chocolate connection is a great option if you want a wired connection to your TiVo box but you don t have easy access to a wired Ethernet cable MoCA delivers the same high speed network connection you get through an Ethernet cable but delivers it through your existing coax wire the wire you use to receive cable TV When you set up MoCA in your home your TiVo box will receive cable TV and connect to your home network
61. ee TiVo app from the App Store or Google Play For more information go to tivo com stream or for step by step instructions go to tivo com howto and explore the Get TiVo Anywhere section You can also transfer shows from your TiVo Premiere 4 XL4 to your iPod PSP or other portable device using your PC With TiVo Desktop a free download available on tivo com desktop you can prepare transferred TiVo recordings for use with a portable device by converting it to your player s preferred video format For more information go to tivo com howto and explore the Get TiVo Anywhere section Compatible with iPad iPhone and iPod touch devices running iOS 5 See tivo com stream for other device compatibility Watching shows 3 d Roxio Toast software is required to Transferring to your PC or Mac It s easy to transfer recorded TV shows from your TiVo Premiere 4 XL4 to your PC or Mac transfer shows to your Mac See Before you begin make sure that you have TiVo Desktop software installed and that your TiVo tivo com howto for more information Premiere 4 XLA is connected to your home network TiVo Desktop is available for free from SES DT LGE RORI TASE oars tivo com desktop To transfer a show to your home computer 1 Install and launch TiVo Desktop If you have more than one TiVo Premiere 4 XL4 or other TiVo DVR in your home network their names appear in a list Select the one that has the recording you want to transfe
62. ew the To Do List When using TiVo with HD menus from the TiVo Central screen choose Manage Recordings amp Downloads then To Do List e When using TiVo with SD menus from the TiVo Central screen choose Find Shows then To Do List You ll see a list of all shows scheduled to record in the next two weeks or so Press SELECT on any show to see available options Canceling a Recording To cancel a recording just highlight the show title on the To Do List and press CLEAR Viewing recording history Choose View Recording History on the To Do List if you re curious why a particular show or episode was not recorded why it s not scheduled to record or when it was deleted from your My Shows list The Recording History is organized by date use the UP DOWN arrows to browse the shows in the list Select the show s title for more information about it Finding shows 2 TiVo Central TiVo with HD menus Find Shows TiVo with SD menus In the To Do List individual e recordings are marked with a single check mark Season Pass recordings and manual repeating recordings are marked with a double check mark 4 Auto recording WishList searches are marked with a star 33 Note A show will not be recorded if it appeared in your My Shows list or To Do List in the previous 28 days Using the Season Pass Manager Season Pass recordings are prioritized by the order in which y
63. ey re also useful for award shows live events or if the network tends to broadcast your favorite show a little off its scheduled start time 45 46 Video Settings Aspect Correction Mode Full Customizing your video audio and display You can customize your TiVo Premiere 4 XL4 to display your shows exactly the way you like to watch them using the choices available from the Settings menu To view Settings from the TiVo Central screen choose Settings amp Messages The settings for video audio channels and displays all affect how your find and watch shows Video settings From the TiVo Central screen choose Settings amp Messages then Settings then Video to customize your TiVo Premiere 4 XL4 s video settings Aspect correction mode Aspect correction is applied when the aspect ratio see TV aspect ratio on page 47 of the show you re watching doesn t match the aspect ratio of your TV Use the ZOOM Q button on the TiVo remote TiVo with SD menus only or the Aspect Correction Mode settings screen to choose from the following options In FULL mode the picture is stretched to fill the TV screen which y may result in some distortion In the picture of the bears shown here notice that black bars appear at the top and bottom of the screen and the bears look a bit squished Since the Aspect Correction is Full you know that the letterbox bars are included in the broadcast
64. f space in the My Shows list and less likely to encounter conflicts Turn on the Overlap Protection feature See page 36 can t find my show in a search even though know it s on The TiVo Premiere 4 XL4 uses your Channel List to search for shows Verify that the channel is selected in your Channel List Does the channel have a check mark next to it To give it one highlight the channel and press SELECT For more see page 70 Look on the Network screen from the TiVo Central screen select Settings amp Messages then Settings then Network for the time of the last successful connection to the TiVo service If it was more than 36 hours ago your TiVo Premiere 4 XL4 may be having trouble connecting to the TiVo service Select View network diagnostics then Test Connection to test the current settings If the test connection does not succeed see page 93 for connection troubleshooting Once you have made a successful test connection start a regular connection by selecting Connect To The TiVo service Now If your connection is successful new program information will be downloaded and organized and will become available to search in about one to five hours Is your TiVo service account up to date Check your account status on the System Information screen from the TiVo Central screen select Settings amp Messages then System Information If your account is suspended or closed
65. f the show 41 ED Watching shows The channel banner you see when e watching video on demand shows e may look slightly different and have different capabilities 42 Getting information with the channel banner The channel banner displays the show s title description ratings and other information It appears whenever you change the channel To view the channel banner while watching a show press INFO The channel banner can be displayed in three different sizes Press the RIGHT arrow cycle through the sizes of the channel banner Press the LEFT arrow or CLEAR to hide it Icons in the large version of the channel banner are shortcuts to corresponding features Use the UP DOWN arrows in the large channel banner to highlight an icon then press SELECT O Record Record the show you re watching If a recording is in progress select this icon to stop the recording O Tuner Swap Select this icon to see what s playing on the other tuners 1 Audio Select this icon for alternate audio tracks if available See page 49 for more on audio settings aD Dolby Digital audio The Dolby Digital audio icon indicates that a digital audio track is available Parental Controls If Parental Controls are off the lock icon appears unlocked and why dim If they are on the icon is locked and bright If they are temporarily off the icon is unlocked and bright cc KidZone When KidZone is turned on the KidZone icon is displayed instead of
66. g receiving a transferred show or downloading shows over the network connection You can choose to turn the lights on or off Choose TiVo Menus Switch between TiVo with HD menus and TiVo with SD menus If you re using TiVo with HD menus you ll also see more display settings Customize Discovery Bar Personalize the contents of the Discovery Bar based on your own preferences Video Window Turn the Video Window on or off Watching shows 8 Parental Controls and KidZone Your TiVo Premiere 4 XL4 gives you two great ways to make sure your family has access to only those shows you want them to watch e Use Parental Controls to set limits on movie and television ratings to lock specific channels and to prevent viewing of recorded shows that violate the settings you choose e Use KidZone to set up an environment where only age appropriate channels and recordings are available Children cannot set up new recordings or change any settings on the TiVo Premiere 4 XLA Note KidZone is available only when you use TiVo with SD menus not when you use TiVo with HD menus See page 87 for information on switching from TiVo with HD menus to TiVo with SD menus Using Parental Controls From the TiVo Central screen choose Settings amp Messages then Settings then Parental Parental Controls Controls Or select the padlock icon from the large channel banner The padlock icon in the channel banner shows the current state
67. g KidZone settings KidZone settings include the following KidZone Channels Select channels to allow or block when watching live TV in KidZone Change Age Range Change the age range most appropriate for your household KidZone chooses content based on this range Change Password Change your KidZone password Modify Rating Settings Restrict viewing depending on a show s content rating Clear KidZone Program Settings Clear choices you have made This will not clear the rating settings or the KidZone channels list Watching shows 8 You can hide an upcoming show so d that it will not appear in live TV Just search for the show then select Hide from KidZone on the program information screen KidZone Settings 55 ED Watching shows choices you have made about the age range channels or rating limits If you later decide to get KidZone again you will be prompted to make these choices again d Turning off KidZone clears any 56 Exiting and Turning off KidZone Select Exit TiVo KidZone from the top of KidZone My Shows You must enter the password to exit KidZone The TiVo Premiere 4 XL4 automatically re enters KidZone after four hours of no TiVo remote activity You can turn off KidZone permanently by choosing Settings amp Messages then KidZone Settings then Turn off KidZone You can always get KidZone again if you change your mind Streaming or transferring shows With your
68. g from 32 sound effects volume of 49 space available on disk 4 sports browsing 17 Standby mode 83 status bar about 40 hiding 41 storage 107 streaming music from PC or Mac 66 117 Index suggested programs 25 Swivel Search 20 system information 80 system restart or reset 81 T technical support contacting 86 90 thumb ratings clearing 81 using for suggestions 25 THX optimizing iv time recording programs by 21 title searching by 19 TiVo app 58 TiVo Desktop 59 TiVo KidZone 53 TiVo menus 87 TiVo Mobile 31 TiVo service connecting to 72 finding your service number 80 messages about 79 TiVo Suggestions about 25 clearing 81 settings 25 To Do List about 33 managing 33 Top Picks 25 browsing 17 118 transferring shows to a PC or Mac 59 to a portable device 58 to another TiVo DVR 57 tuning adapter information screen 80 settings 78 TV browsing 17 U upcoming programs viewing 15 upcoming recordings viewing 33 V video settings 46 troubleshooting 95 video on demand and the status bar 40 video providers about 62 video providers customizing in search results 62 video podcasts 18 managing 35 video window about 2 hiding 3 turning off 3 50 Ww watching multiple programs at once 90 watching multiple shows at once 8 web videos 18 web videos and the status bar 40 wireless network name of 74 WishList searches 28 changing 30 viewing results 29 wild cards and 30 Y YouTube 64
69. ginning with the oldest Quick tours 1 When you re using TiVo with SD d menus you can sort or group shows right from your My Shows list press 1 on your remote control to change the sort order or press 2 to turn Groups on or off Deleted group where they remain until space is needed for new recordings d Deleted shows go to the Recently Program details You can highlight any show in My Shows and press SELECT to see the program details screen which offers these options Play or Resume playing if you re returning to a partially watched show Keep until TiVo with SD menus and certain recordings in TiVo with HD menus By default recordings are saved until space is needed for new shows But you always have the option to keep a show for as long as you want Just select Keep until and on the next screen choose Keep until I delete or specify that the show be kept until a specific date you choose Delete now or Stop recording if recording is in progress Bonus features TiVo with HD menus only Watch YouTube videos related to the show and more Explore this show or Explore this program in TiVo with SD menus Find details about the show including information about upcoming episodes and cast members More options view upcoming episodes or broadcasts of a show or movie or get a Season Pass recording of a series In TiVo with HD menus select More options to choose how long to kee
70. he TiVo Mini lets you watch live TV and stream shows from any other TiVo DVR on your network See tivo com mini to learn more Streaming or transferring shows is easy 1 Go to the TiVo DVR that you want to stream or transfer shows to For this example let s call it the Bedroom Premiere 4 XL4 From the TiVo Central screen select My Shows At the bottom of the My Shows list highlight the TiVo DVR you want to stream or transfer shows from Let s call this the Living Room Premiere 4 XLA Press SELECT to see the Living Room Premiere 4 XL4 s My Shows list Note Some shows cannot be streamed or transferred due to the copy protection assigned them by the program provider These shows are usually marked with a red circle slash icon Find the show you want to stream or transfer from the other TiVo DVR Highlight it and press SELECT If you are streaming the show you can start to watch it immediately If you are transferring the show you can choose to watch it as it transfers or continue browsing and choosing Quick tours 1 standard definition DVRs Shows that cannot be transferred because of this or due to copy protection are marked with the red circle slash icon d HD shows cannot be transferred to Not all programming may be transferred using the Mulit Room Viewing or TiVoToGo features due to the use of copy protection mechanisms permitted under the FCC s encoding rules Some shows cannot be transferred due
71. he TiVo Premiere 4 XLA s sound effects the tones played when you press buttons on the remote control The default is Medium Watching shows 81 Audio Settings PCM setting the audio signal will be downmixed from Dolby Digital 5 1 to 2 channel PCM d When selecting the Dolby Digital to 49 TiVo with HD menus Display Settings TiVo with SD menus front panel lights one of the lights on the front panel will flash briefly when a button on the remote is pressed This indicates that the TiVo Premiere 4 XL4 is receiving a signal from the remote d Even if you choose to turn off the 50 Display settings From the TiVo Central screen choose Settings amp Messages then Settings then Displays to customize the display of the channel banner closed captioning and the lights on the TiVo Premiere 4 XL4 Channel Banner Normally when you change channels the channel banner is displayed for a few seconds If you want it to disappear quickly select Clear Banner Quickly Closed Captioning Change the way the TiVo Premiere 4 XL4 displays closed captioning text To turn closed captioning on or off while watching a show press INFO to view the channel banner and select the closed captioning icon Displays on the Front of the DVR You can change the display of the lights on the TiVo Premiere 4 XL4 s front panel the lights indicate when the TiVo Premiere 4 XL4 is receiving power recordin
72. he power outage will not be recorded If a recording is in progress during a power outage the recording will resume once power is restored and the DVR restarts The recording will show up in two parts if the power is restored during the time the recording was made Your Season Pass requests WishList Searches and all the existing recordings in the My Shows list will not be affected Shows in your To Do List will record as scheduled once the power is restored Channels can t go to one of my channels Review your channel list to make sure all the channels you subscribe to are marked with a yellow check Compare the channel list to the list of channels in your cable plan See page 70 for more information about your channel list The TiVo Premiere 4 XL4 requires a CableCARD decoder to receive any cable programming Contact your cable company to order a CableCARD decoder or to make sure that all of the channels in your cable subscription have been activated on the CableCARD decoder See CableCARD Decoder on page 77 for more information You may be trying to access an antenna or analog cable channel The TiVo Premiere 4 XL4 is designed for use only with digital cable systems It does not receive analog programming including over the air programming and will not work with an over the air antenna Note Most of the largest cable providers have digital simulcast which means they rebroadcast all of their analog cha
73. her licensees of copyright protection technology respects the rules defined by the copyright holder As such the TiVo Service incorporates technology that ensures that you are allowed to enjoy the content and that the copyright holder is protected Licensing Information 110 TiVo DVR Limited Warranty Limited Warranty TiVo Digital Video Recorder 90 Days Free Labor One Year Parts Exchange WHO IS COVERED You must have proof of purchase to receive warranty service A sales receipt or other document showing that you purchased the product is considered proof of purchase WHAT IS COVERED TiVo has its digital video recorders DVRs manufactured from parts and components that are new or equivalent to new in accordance with industry standard practices TiVo warrants that the DVR will be free from defects in materials and workmanship during the limited warranty period described herein The limited warranty coverage begins the day you purchase the product as further described in the following text For 90 days from the purchase date the DVR will be replaced with a repaired renewed or comparable product whichever is deemed necessary by TiVo if it becomes defective or inoperative This exchange is done without charge to you for parts and labor except applicable taxes if any You will be responsible for the cost of shipping From 90 days to year from the date of purchase your DVR will be replaced with a repaired renewed or comp
74. hipping details TO GET OUT OF WARRANTY SERVICE Out of warranty service can be obtained at a nominal cost for replacement and handling To obtain out of warranty service contact Customer Support at the number in the Troubleshooting 112 chapter of this guide to obtain the cost of out of warranty exchange for your product REMEMBER Record the model and service numbers found on the product below MODEL SERVICE All implied warranties including implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this express warranty Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights You may have other rights which vary from state to state or jurisdiction to jurisdiction TIVO S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN DVRS IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES FOR THE DVR INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND ALL CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER SUCH PERIOD Some states or jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may no
75. holiday shows as your favorite by selecting it and pressing THUMBS UP Then browse your favorites when you re looking for something you know you ll like Browsing web videos Your TiVo Premiere 4 XL4 DVR gives you access to web videos both YouTube and video podcasts from a wide variety of providers Video podcasts offer hundreds of titles all for delivery to your TiVo Premiere 4 XL4 as part of the TiVo service To browse web videos when using TiVo with HD menus 1 From the TiVo Central screen select Find TV Movies amp Videos then choose Browse Web Videos You ll see a list of content categories Choose a content category and press SELECT You ll see a list of available titles in the chosen category Select a video from the list of titles Choose Watch now to begin watching the show Download this program to send the show to My Shows Get a Season Pass to receive all episodes of the show or Past programs to find a show that has already aired The show will appear in My Shows If you selected a past program to download the show will appear within moments Otherwise your show will download automatically on the date that it airs Finding amp recording shows using TiVo with SD menus If you re using TiVo with SD menus you can search by title use Swivel Search to search both broadcast and broadband content or set up recordings by time or channel Searching
76. iVo with HD menus choose the channel on which to record the show when more than one channel is available This option is available only for a repeating recording like a Season Pass recording Keep At Most Set the maximum number of episodes to be saved This option is available only for a repeating recording like a Season Pass Watching shows ES Record Skip reruns or watch them all In TiVo with HD menus choose Season Pass only to avoid reruns or re runs to get every episode In TiVo with SD menus choose from Repeats amp first run First run only or All This option is available only for a repeating recording like a Season Pass recording Keep Until Choose how long to keep a show or each episode of a repeating recording Space needed is the default setting or choose Until I delete and your TiVo Premiere 4 XL4 won t delete this episode to record something new Start Recording Start recording up to ten minutes before a show is scheduled to begin This option is available only before recording starts Stop Recording Set a recording to continue for a few minutes or up to three hours after it s scheduled to end You can change this setting when you set up the recording or while the recording is in progress The last two recording options Start Recording and Stop Recording are known as the Overtime Scheduler feature These settings are especially helpful for sports fans but th
77. ing point the TiVo Central screen The TiVo Central screen is the starting point for just about everything you do with your TiVo Premiere 4 XL4 From the TiVo Central screen you can see a list of all the shows you ve recorded find new shows to watch explore great video on demand choices and more To get to the TiVo Central screen from live TV or any TiVo screen just press the TiVo amp button on your remote control Depending on how your TiVo DVR is set up you will see either HD menus or SD menus f your TiVo Premiere 4 XL4 is connected to an HD television you have the TiVo with HD menus experience If your TiVo Premiere 4 XL4 is connected to an SD television you will see TiVo with SD menus For instructions on switching between TiVo with HD menus and TiVo with SD menus see TiVo Menus on page 87 The Video Window The Video Window is located in the upper right corner of the TiVo Central screen and most other TiVo with HD menus screens unless you choose to turn it off or temporarily hide it The Video Window continues playing the show you were watching when you entered the TiVo Central screen You can press PAUSE M on your TiVo remote to pause the Video Window and press PAUSE again to resume playing To temporarily hide the Video Window press SLOW fff on your TiVo remote Press SLOW again to restore the Video Window If you d rather permanently turn off the Video Window from the TiVo Central screen select
78. isplays Em 3 y Jy pay A Use Select to choose menu options or shows to record a Use Zoom to change aspect ratio of shows on your TV Wo ch Use the Arrow Buttons to navigate the TiVo menus and the program guide If programmed Volume controls the volume on your TV or A V gt wwe M receiver D Nx Use the Channel Up Down buttons to change the channel and to page up or down while in the program guide or TiVo menus If programmed Mute turns the volume on your TV or stereo on or off Press Record to start recording the show you re watching or to set up a Use the Thumbs Up and amp Thumbs Down e buttons to rate shows for TiVo recording for a show selected in the program guide Suggestions You can give up to three Thumbs Up great or three Thumbs Down terrible In TiVo with HD menus you can also use the THUMBS UP button to mark any video provider category or collection as a favorite Play starts playing a show from the My Shows list When you are using pause rewind fast forward or slow pressing Play will resume playing at normal speed Fast Forward fast forwards through a show Press it up to three times for three speeds When a show is paused press Forward to advance frame by frame Pause freezes a show Press it again to resume playing Slow plays a show in slow motion Advance moves forward in 30 second increments press and hold to jump to the end of the show While viewing a rec
79. ive shock and vibration damage to the internal hard disk drive 20 CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions 102 Appendix A Safety FCC info front back panels amp specs A FCC statement to the user This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation 103 gy Appendix A Safety FCC info front back panels amp specs Front panel reference 1 Green LED A green light indicates that the TiVo Premiere 4 o Red LED 1 4 A red light indicates a recording in progress XL4 is powered on There are four tuners allowing for four simultaneous recordings e Amber LED An amber light flashes when the TiVo Premiere 4 O FORMAT button If your screen is black and you can t access XL4 receives a signal from the remote TiVo menus press this button to change the video output f
80. ivity light will flash once to acknowledge the button press then remain lit 75 p fme 3 Point the remotes directly at each other no more than 4 inches apart Ce TV or AN receiver remote TiVo DVR remote gt Press the corresponding button on the TV or A V receiver remote for example Power If learning is successful the activity light will flash 4 times If it is not successful it will blink 10 times very quickly 5 Repeat steps 2 4 for any additional buttons NOTE In learning mode VOL UP and VOL DOWN are separate buttons 6 When done press the TiVo button to exit learning mode and return the remote to normal operation Advance button You can customize the behavior of the ADVANCE e button on your TiVo remote nvs ADVANCE and REPLAY buttons By default pressing ADVANCE moves you forward 30 seconds When you choose this setting you can press and hold ADVANCE to move to the end of a show and press and hold REPLAY to move to the beginning If you prefer you can choose to have a press of the ADVANCE button move you to the end of a recorded show or catch up with live TV Pressing it again takes you to the beginning of the recorded show or to the beginning of the saved portion of live TV No matter which setting you choose if you press ADVANCE while fast forwarding or rewinding you ll move to the next tick mark on the status bar See page 40 for more information 76 Device settings From th
81. ix A Safety FCC info front back panels amp specs A POWER 120VAC 60Hz 1 0A AMBIENT EXTERNAL OPERATING TEMPERATURE 15 C to 35 C OPERATING HUMIDITY 5 to 80 DIMENSIONS 16 5 w x 9 7 d x 2 4 h STORAGE SATA Hard Drive NOTE Actual recording capacity depends on signal quality and the type of programming being recorded 107 gy Appendix A Safety FCC info front back panels amp specs 108 Appendix B Copy Protection Warranty amp Licensing Copy protection and the TiVo service 110 TiVo DVR Limited Warranty 111 Licensing Information B Appendix B Copy Protection Warranty amp Licensing Copy protection and the TiVo service The TiVo service allows you to enjoy many kinds of media content television programs movies digital music and photos and new forms of entertainment delivered by broadband Copyright is a form of legal protection provided to the authors of media content Copyright holders may set limits on how their content may be used And content providers may restrict or limit the ability to record display view or transfer any particular program using a variety of copy protection mechanisms Different types of content may require different types of copyright protection For example programs may be encoded with rules that specify how long a program can be saved whether it can be copied to another device or whether it can be recorded at all TiVo along with all ot
82. k Settings Verify that your Network Settings are correct See page 72 93 Index Update router or home gateway firmware If your home network uses a router home gateway or wireless access point it may need a firmware update Firmware is a software program that is loaded onto a hardware device You can usually find any updated firmware at the Customer Support website for the manufacturer of your hardware Check Static IP Address If you assigned an IP address to your TiVo Premiere 4 XL4 check that its IP address is unique on your network Also confirm that the first three sets of numbers of the TiVo Premiere 4 XL4 s IP address are the same as those of other devices on the network For example if your computer s IP address starts with 192 168 1 then your TiVo Premiere 4 XL4 s IP address must also start with 192 168 1 Restart the TiVo Premiere 4 XL4 See Restarting the TiVo DVR on page 98 for instructions My wireless network adapter doesn t seem to be working If you can browse the web from a computer on your home network but your TiVo Premiere 4 XL4 can t connect to the TiVo service try the suggestions below 94 Check wireless adapter The wireless network adapter that you attached may not be supported Only the TiVo Wireless G USB Network Adapter and the TiVo Wireless N Network Adapter are compatible with your TiVo Premiere 4 XL4 These adapters are available for purchase from tivo com store Whe
83. license from Dolby Laboratories Dolby DOLBY e and the Double D symbol are trademarks of Dolby Laboratories HDMI is a registered trademark of HDMI Licensing LLC in the United States and other countries Hulu and Hulu Plus are trademarks of Hulu LLC iOS iPad iPhone and iPod touch are registered trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc MOoCA is a registered trademark of Multimedia over Coax Alliance Netflix is a registered trademark of Netflix Inc THX and the THX logo are trademarks of THX Ltd which may be registered in some jurisdictions All rights reserved YouTube is a trademark of Google Inc All other trademarks are the properties of their respective owners Table of contents Using this guide 0 eee eee eee ee iv Chapter 1 Quick tours 0cc cece eens 1 Quick tour the TiVo Central screen 0005 2 Quick tour My Shows 00 00 0008 4 Quick tour Watching live TV 220 06 7 Quick tour Streaming or transferring shows 11 Chapter 2 Finding shows 13 Using the guide and mini guide to find shows 14 Finding amp recording shows using TiVo with HD menus 16 Finding amp recording shows using TiVo with SD menus 19 Recording by time or channel 0 0005 21 Recommended shows 0 0 0 e eee ee eee eee 24 Seas
84. menu items Press ADVANCE to move forward 30 seconds Press and hold to catch up to live TV or jump to the end of a recorded show Press and hold REPLAY 6 to jump to the beginning of a show Remote Control Troubleshooting Press any button on the remote Does the red light above the TiVo button on the remote flash If the red light does not flash make sure the batteries are positioned correctly in the remote If they are correctly positioned try a new set of batteries If the red light on the remote does flash but the lights on the front of the TiVo box do not respond to the remote restart your TiVo box by unplugging it waiting 15 seconds then plugging it back in See the Troubleshooting chapter for more help with your remote control Customize your TiVo remote Some buttons on your TiVo Premiere 4 XL4 remote are programmable TV POWER TV INPUT VOLUME amp MUTE can control sound on your TV or A V receiver To program your TiVo Premiere 4 XL4 remote press the TiVo button to go to the TiVo Central screen and select Messages amp Settings then Settings then Remote CableCARD amp Devices then Remote Control Follow the easy on screen instructions If you have a Premiere XL4 remote control it has the ability to learn functions from other remotes See the Settings chapter for instructions and for more information about your remote control On Screen Menus and the Re
85. miere 4 XL4 is intended for use with digital cable systems only and does not work with external cable boxes analog cable or over the air antennas A CableCARD decoder is required to receive cable programming Most of the largest cable providers have digital simulcast which means they rebroadcast all of their analog channel programming on digital channels as well This means that all or most programs available on analog channels are also available on digital channels when a CableCARD is inserted Therefore if your provider has digital simulcast and rebroadcasts all of its programming in digital you will not miss any of your cable channel programming with a TiVo Premiere 4 XL4 Note that certain advanced and interactive digital cable services such as video on demand a cable operator s enhanced program guide and data enhanced television services may require the use of a set top box For more information call your local cable operator TI 78 Note This setting must be enabled for certain iPhone and iPad applications to work properly with your TiVo Premiere 4 XL4 Tuning adapter If your cable provider uses a technology called switched digital video SDV you will need a tuning adapter in order for your TiVo Premiere 4 XL4 to receive all channels in your subscription package Please contact your cable provider if you are not sure whether you need a tuning adapter For more information on tuning adapters and
86. mote Control To navigate the TiVo Premiere 4 XL4 s on screen menus use the remote control s arrow buttons to move to the option you want then press SELECT The LEFT arrow button often takes you to the previous screen Two Types of On Screen Arrows The arrows that appear beside or near the highlight bar show the directions it can move For example on this screen you could press the RIGHT arrow to view details about the highlighted title or the LEFT arrow to go back to the previous screen Arrows near the Page Up Highlight Bar Arrow When you see page up or page down arrows at the top or bottom of the screen or a list press the CHAN UP DOWN button to jump an entire page at a time PY CHAN UP DOWN Page Down Button Arrow v TiVo Remote Control The TiVo button takes you to the TiVo Central screen the starting Live TV Swap takes you to live TV If you re watching live TV use it to swap tuners point for all your TiVo features and settings g we H H P A M y N Info shows the channel banner while watching live TV press it again to make it disappear If programmed TV PWR turns your TV or AVV receiver on off 2 SR ee S 74f format us See vage 74 formare informado uM Guide takes you to the program guide where you can find shows to watch or record Press E it again to clear the guide Use Input to select the input such as TiVo box DVD player Vos vot a ame system your TV d
87. n choose Settings amp Messages then Restart or Reset System Options include Restart the TiVo Box Shuts down the TiVo Premiere 4 XL4 and starts it up again This will not affect recorded shows Season Pass recordings WishList searches or TiVo Suggestions You may need to restart your TiVo Premiere 4 XL4 as a routine troubleshooting step Repeat Guided Setup You must repeat Guided Setup if you move or if you change your cable provider Repeating Guided Setup will reset your channel lists This will not affect recorded shows Season Pass recordings WishList Searches or TiVo Suggestions Choose TiVo menus This option lets you choose whether to use TiVo with HD menus or TiVo with SD menus For the best TiVo experience with a 16 9 widescreen television choose TiVo with HD menus For the best TiVo experience with a standard 4 3 television choose TiVo with SD menus Clear Thumb Ratings and Suggestions Removes all Thumbs Up and Thumbs Down ratings and deletes the list of upcoming TiVo Suggestions This does not delete TiVo Suggestions that have already been recorded 81 OG Settings Operations like Clear amp Delete e Everything may take over an hour During this time it is recommended that you turn off your TV to avoid burn in of static images on sensitive video displays 82 Clear program information amp To Do List Clears all program information cancels all Season Pass recordings and everything in th
88. n the adapter is functioning properly a MAC address an identifier unique to the network adapter you purchased is visible on the Network screen To check go to TiVo Central and select Settings amp Messages then Settings then Network The MAC address should be on the top right side of the Network screen If you do not see a MAC address listed the TiVo Premiere 4 XL4 does not recognize the network adapter you installed The adapter is either not compatible not functioning properly or not properly connected Check connection to the network adapter Unplug the network adapter from the back of your TiVo Premiere 4 XL4 wait 10 seconds then plug it back in Make sure the cable is pushed all the way in sometimes lights on the adapter turn on before the cable is pushed all the way in Check power at wireless access point Ensure the wireless access point or wireless router is receiving power and that the link light is on Check signal strength On the Network screen check the wireless signal strength The following may improve wireless signal strength Make sure the wireless network adapter is placed well away from the TiVo Premiere 4 XL4 s power supply power strips or surge protectors Any of these may cause interference and reduce signal strength Some household appliances such as microwave ovens and 2 4 GHz cordless phones even a neighbor s cordless phone may also reduce signal strength when
89. nage Recordings amp Downloads then Record by Time or Channel e When using TiVo with SD menus from the TiVo Central screen choose Find Shows then Record by Time or Channel Browse by time Browse shows on a specified day and time You can filter the list to see only shows in a particular category For example you can browse all movies airing on Saturday night 1 From the Record by Time or Channel screen choose Browse by Time 2 If you want to limit your search to a particular category or set of channels for instance HD shows or your favorite channels use the arrow buttons to highlight an option for example Movies then press SELECT If you don t want to limit your search select All channels 3 Press the UP DOWN arrows to select the date you want to see then press the RIGHT arrow to move to the time column and press the UP DOWN arrows to select a time 4 Press SELECT to see the list of shows without leaving the time selector or press the RIGHT arrow to see the list of shows and move to the list 5 Highlight the show you want to record and press SELECT to schedule your recording Finding shows EH H Record ty Time or Channel TiVo with HD menus Find Shows TiVo with SD menus 21 Browse by channel Browse through shows airing on a particular channel You can start with all channels or just your favorites 1 From the Record by Time or Channel screen
90. nd my show in the guide even though know it s on Occasionally the program information provided by the networks includes errors We would like to hear of any inaccuracies you discover so that we can work with our providers to correct them Contact TiVo Customer Support at 1 877 367 8486 1 877 FOR TIVO Recording shows Can record more than one show at the same time or watch one channel and record another Your TiVo Premiere 4 XL4 is capable of recording up to four shows on different channels at the same time quad tuner How can record a show or shows when there is a conflict The TiVo Premiere 4 XL4 gives each repeating recording a priority You can resolve some conflicts using the Season Pass Manager to change priorities See page 34 e Ifyou encounter a conflict for a single episode you can see if the episode you want will air at a different time Select the show from the To Do List then select View Upcoming Episodes e You can sometimes resolve recording conflicts by changing the Stop Time or Start Time Recording Options See page 44 for more about Recording Options e Ifa single episode of a repeating recording conflicts with another show you can select that episode in the To Do List and change it independently of the rest of the repeating recording Setup Season Pass recordings with the Recording Option First run only to record only new episodes You ll be less likely to run out o
91. ning Do not use liquid cleaners or aerosol cleaners use a damp cloth for cleaning If the product comes in contact with any liquid unplug the power cord and let the unit dry thoroughly before plugging it back in Power Source This product should be operated only from the type of power source indicated on the marking label or in this guide If you are not sure of the type of power supply to your home consult your dealer or local power company Overloaded Power Outlets do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Coaxial Cable Grounding For this product the coaxial cable shield screen shall be grounded as close as practical to the point of entry of the cable into the building For products sold in the US and Canada this is per Article 800 93 and Article 800 100 of the NEC or Canadian Electrical Code Part 1 which provides guidelines for proper grounding of the coaxial cable shield 101 gy Appendix A Safety FCC info front back panels amp specs 18 Electric Shock To reduce the risk of electric shock do not disassemble this product Take it to a qualified service person when service or repair work is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when this product is subsequently used 19 Moving Avoid moving the unit while it is plugged in to avoid accumulat
92. nnel programming on digital channels as well This means that all programs available on analog channels are also available on digital channels when a CableCARD is inserted Therefore if your provider has digital simulcast you will not miss any of your cable channel programming with a TiVo Premiere 4 XLA The TiVo Remote Control My TiVo remote control doesn t work with my TiVo Premiere 4 XL4 Be sure you are using the TiVo Premiere 4 XL4 s remote control and that you hold it so that the TiVo button points toward the TiVo Premiere 4 XL4 Press any button on the remote Does the light on the remote flash e Ifthe light does not flash make sure the batteries are positioned correctly in the remote If they are correctly positioned try a new set of batteries See the inside back cover of this guide for instructions on installing batteries Ifthe light on the remote does flash watch the lights on the front of the TiVo Premiere 4 XL4 If lights on the front of the TiVo Premiere 4 XL4 do not respond to the remote restart your TiVo Premiere 4 XL4 See Restarting the TiVo DVR on page 98 for instructions You may not have the correct input selected on your TV Use the Input Source or TV Video button on your TV s remote to change the input Troubleshooting 3 My Shows haven t recorded enough shows to fill my TiVo Premiere 4 XL4 but when try to schedule more shows the TiVo Premiere 4 XL4 says there isn t room
93. ns icon contains all shows recorded as TiVo Suggestions This show is a TiVo Suggestion TiVo Suggestions are recorded only if space is available and are the first to be deleted when space is needed TiVo box for a TiVo box connected to your network Blue Show will be downloaded as an individual download not part of a Season Pass download Blue Show will be downloaded as part of a Season Pass download Welcome This Viewer s Guide describes features of the TiVo service running on the TiVo Premiere 4 XL4 Digital Video Recorder Your use of this product is subject to TiVo s Service Agreement and Privacy Policy Visit www tivo com policies for the latest versions Patented U S pat nos at www tivo com patents 2012 TiVo Inc Reproduction in whole or in part without written permission is prohibited All rights reserved TiVo the TiVo logo TiVo Central WishList Season Pass TiVoToGo the Jump logo the Instant Replay logo the Thumbs Up logo the Thumbs Down logo Overtime Scheduler Overlap Protection Swivel the TiVo Circle logo and the sounds used by the TiVo service are trademarks or registered trademarks of TiVo Inc or its subsidiaries worldwide 2160 Gold Street P O Box 2160 Alviso CA 95002 2160 Amazon Amazon com and the Amazon com logo are registered trademarks of Amazon com Inc or its affiliates CableCARD is a trademark of Cable Television Laboratories Inc Manufactured under
94. o the TiVo service You can make a connection with the TiVo service at any time Go to the TiVo Central screen and select Settings amp Messages then Settings then Network then Connect to the TiVo service Now Troubleshooting 3 Your TiVo Premiere 4 XL4 connects to the TiVo service using your home network s broadband Internet connection If you re having trouble connecting to the TiVo service the problem might be in the connection of your TiVo Premiere 4 XL4 to your home network or it might be in the connection of your home network to the Internet To figure out where the problem is start by trying to go online from a computer on the same network as your TiVo Premiere 4 XL4 If you can t browse the web from your computer there is a problem with your home network Troubleshoot the connection from your home network to the Internet If you can browse the Internet from a computer on the same network as your TiVo DVR there is a problem connecting to your TiVo DVR Try the suggestions below e Check physical connections and cables Ensure that all network equipment is receiving power and that all cable connections for routers hubs access points and computers in the network are working Verify that the link light is lit on all devices connected to the network Restart network devices If you have a router or wireless access point unplug it wait a moment and then plug it back in Check your Networ
95. on Pass recordings 00 cece eee eee aes 27 Creating WishList searches 28 Finding shows online 0 0 0 0 0 02 eee ee eee 31 Managing recordings 0 0 00 e eee eee eee 33 Chapter 3 Watching shows 39 Moving around with the status bar 0 40 Getting information with the channel banner 42 Setting a show s recording options 44 Customizing your video audio and display 46 Parental Controls and KidZone Lis 51 Streaming or transferring shows 04 57 Chapter 4 Video on demand 61 What is video on demand slelusessse 62 Maideo providets a5 eRAEROPRMSLRAISR SRL SEM 62 Photos music Showcases amp apps sss 66 Chapter 5 Settings LLesLses 69 Channel settings 2 0 0 0 eee eee eee eee 70 Network settings lees 72 Remote control settings 0 000000 75 DEVICE set ngs oe Ix ep ee a RC Re ee REF TI MESSAGES ce b epUMeBEsCCHUUNE NU E Ier etes 79 Account amp system information 80 Restart or reset system 00 00 0002 eee 81 Standby c celr oe RR RO Re pas 83 Chapter 6 Troubleshooting 85 Appendix A Safety FCC info front back panels amp specs 99 Safety instructions llle 100 FCC statement to the user
96. orded show press Advance to jump to the next tick mark when fast forwarding or rewinding N Enter Last returns you to the last channel tuned to in V 3 Qe live TV In the program guide press Enter Last to see Guide Options SDOC 00138 002 A1 Replay repeats the last 8 seconds of the show Press and hold to jump to the beginning of a show In TiVo with HD menus the a B D buttons sort and filter views Look for the onscreen tips Use Number buttons to enter channel numbers Clear removes the display of the channel banner or program guide and deletes titles from the My Shows or To Do list
97. ormat Blue LED The blue LED indicates a transfer in progress from the oe page 48 Tor more TiVo Premiere 4 XL4 s network connection 104 Appendix A Safety FCC info front back panels amp specs gy Back panel reference ableCARD C MULTI STREAM ONLY EXTER STORAGE 1 Power In Connects to power outlet The TiVo Premiere 4 XL4 O Component Video Output Connects to a TV or A V system does not have a power switch plugging it into the wall socket Component Video provides a high definition picture using a turns it on CAUTION TO PREVENT ELECTRICAL SHOCK Component Video cable Connect a separate cable for audio MATCH WIDE BLADE OF PLUG TO WIDE SLOT AND O Composite Video Output Connects to a TV VCR DVD FULLY INSERT See Safety instructions on page 100 recorder or A V system Composite Video yellow cable e CableCARD Slot for one multi stream CableCARD decoder provides very good standard definition picture quality It does Once your multi stream CableCARD decoder is installed you not provide high definition video It is used with the Left Right should not remove it for any reason Audio cables the white and red cables External Storage For TiVo verified external hard drive 105 gy Appendix A Safety FCC info front back panels amp specs Left Right Audio Outputs Connects to a TV VCR DVD recorder or A V system Connect the Left Right Audio cables the white and red cable
98. ou set them up the first has Season Pass Manager highest priority and so on To view the Season Pass Manager 1 The Daily Show With Jon Stewart XTTICENI e When using TiVo with HD menus from the TiVo Central screen choose Manage Recordings amp Downloads then Season Pass Manager When using TiVo with SD menus choose Find Shows then Season Pass Manager Use the UP DOWN arrows to highlight a repeating recording and press RIGHT to highlight the arrows to the right of the title then use the UP DOWN arrows to move the selected title up or down in the list Because your TiVo Premiere 4 XL4 has four tuners recording conflicts should be minimized When more than four shows are scheduled to record at the same time however the four with the highest priorities are recorded Editing a repeating recording You can also use the Season Pass Manager to view and change recording options view upcoming episodes or cancel Season Pass recordings or auto recording WishList searches Highlight the show title and press SELECT to view available options 34 Finding shows 2 Using the Download Manager When using TiVo with HD menus you can use the Download Manager to set options and priorities for all video podcasts to which you have a Season Pass recording To view the Download Manager from the TiVo Central screen choose Manage Recordings amp Downloads then Download Manager 3
99. p After connecting your TiVo Premiere 4 XL4 follow the steps in on screen Guided Setup This configures the TiVo Premiere 4 XL4 for your home and ensures you have the latest product updates Take a tour Once you re done with Guided Setup the Quick tours in Chapter 1 of this guide will introduce you to the TiVo service available in both HD and standard definition And don t forget to watch the helpful tutorial video in your My Shows list and to keep checking My Shows for additional videos Optimize THX sound and video TiVo Premiere XL4 only Your TiVo Premiere XL4 includes a video in the My Shows list that helps you optimize THX sound and video If your TV screen exceeds 50 THX recommends playing the THX Optimizer For optimal audio performance THX recommends utilizing the HDMI or Digital Audio Optical output Visit tivo com howto From time to time you ll get updates to the TiVo service For the latest information on how to use new features as they become available on your TiVo Premiere 4 XLA visit tivo com howto Basic terms When we talk about the TiVo service here are some terms you should know Live TV If you re watching a show as it s being broadcast you re watching live TV You can pause live TV for up to 30 minutes When you resume watching you re behind live TV You can always get to live TV by pressing the Live TV button on your remote Streaming With the TiVo Premiere 4 XL4 you can str
100. p a recording by default recordings are saved until space is needed for new ones Quick tours 11 Before you begin take a few d moments to make sure the TiVo Quick tour Watching live TV When you re watching a show as it s broadcast you re watching live TV Press the LIVE TV button to go to live TV from any TiVo screen Premiere 4 XL4 s video settings are optimized for your TV From the TiVo j in ti Central screen select Settings amp Moving around in time Messages then Settings then Video 1 First press the PAUSE 1 button You can pause live TV for up to 30 minutes See page 46 for more details When you pause live TV you see a status a bar showing a one hour period The green segment shows the portion of the hour that has been saved by your TiVo Premiere 4 XL4 The white line marks your current point in time When the white line is back in the green segment you re behind live TV 2 Press PLAY lt Q to continue watching the show Next press REWIND and the show rewinds Press REWIND a second time to rewind faster and a third time to go at triple speed Press PLAY at any time to return to normal speed 3 Press PAUSE again and with the show paused press FAST FORWARD do move a small step forward Press REWIND to move a small step back Press PLAY to resume watching at normal speed 4 Press the REPLAY button The show jumps back 8 seconds useful for when you miss
101. progress Change network settings See Network settings options below View network status Select to review information about your network connection View network diagnostics Select to test your connection to the TiVo service see a history of your video downloads and transfers and run other diagnostic tests related to your network connection Network settings options The network settings options will vary depending on whether you re using a wired Ethernet or MoCA or wireless connection Note If you want to use the Premiere 4 XL4 to stream shows to from other TiVo boxes or to your mobile devices a wired Ethernet or MoCA connection is required Wireless connection speeds are typically not fast enough to stream shows reliably Wired Ethernet settings Most of the time you will not need to configure these settings as they are usually configured automatically when you first set up your TiVo Premiere 4 XL4 However if necessary you can use this page to configure how the TiVo Premiere 4 XL4 receives an IP address or you can assign a static IP address and other network information manually Follow the on screen instructions to configure your wired network MoCA settings A MoCA pronounced Mocha like the chocolate connection is a great option if you want a wired connection to your TiVo box but you don t have easy access to a wired Ethernet cable MOoCA delivers the same high speed network connection you get through
102. r 2 Click Pick Recordings to Transfer A window showing your TiVo Premiere 4 XL4 s My due to copy protection restrictions d Shows that cannot be transferred Shows list appears are marked with a red circle slash 3 Check the box next to the title of the show or shows you want to transfer then click Start Transfer To watch a show after you ve transferred it select any title from the My Shows list on TiVo Desktop even one that s still transferring and click Play Your computer s default media player starts automatically Refer to your media player s instructions for more about playing recordings 59 Video on demand What is video on demand 62 Video providers 62 Photos music Showcases amp apps 62 What is video on demand Your TiVo Premiere 4 XL4 DVR is constantly working to find you all of your favorite entertainment But the TiVo service is about more than just recording shows much more Your TiVo Premiere 4 XL4 is the hub for movies music and TV shows on demand Video providers Your TiVo Premiere 4 XL4 has access to movies TV shows and videos from a wide variety of video providers Below are some of the most popular video providers but be sure to check tivo com to see what great new videos might be available for rent or purchase Shows and movies from video providers appear in your results when you browse or search the TiVo menus To customize which video provider
103. rage capacity and information about recent connections to the TiVo service Use the CHANNEL UP DOWN button to see the rest of the screen Media Access Key Your Media Access Key keeps your TiVo recordings secure and prevents them from being played or transferred outside your home network Do not share this key with anyone outside your household You may need to enter this key when you install TiVo Desktop or use other home networking features of your TiVo Premiere 4 XLA Copyright amp Trademarks This screen contains copyright trademark and other information related to the TiVo service Tuning Adapter This screen displays information about your tuning adapter if one is connected Please contact your cable provider if you are not sure whether you need a tuning adapter DVR Diagnostics This screen contains information about tuners and other TiVo Premiere 4 XLA functions You may be asked to provide some of this information if you contact TiVo Customer Support CableCARD Decoder This screen contains information about the installed CableCARD decoder Settings OG Restart or reset system Options on this screen allow you to restart your TiVo Premiere 4 XL4 erase information or restore original factory settings PESEN PESE SN e When using TiVo with HD menus from the TiVo Central screen choose Settings amp Messages then Help then Restart or Reset System When using TiVo with SD menus from the TiVo Central scree
104. rogram guide customizing 14 hiding 41 program information screen more options 6 program options 6 PS transferring shows to 58 Q quad tuner 34 90 ratings for movies and TV shows 55 recently deleted folder 5 recording capacity 107 actual 107 managing 89 Recording History screen 33 recording multiple programs at once 90 Recording Options screen 44 recordings canceling 33 clipping 36 deleted 33 keeping 45 managing 33 maximum number saved 45 options 44 setting for overtime 45 remote control A button 4 automatically programming 75 B button 4 C button 5 entering text with 74 programmable buttons 75 resetting buttons 75 settings 75 troubleshooting 89 repeating Guided Setup 81 Replay button 7 reruns skipping 45 restarting the DVR 81 Rhapsody Music Service 66 S SAP 49 saved portion of a program 9 searching for programs by category 28 by title 19 Season Pass recordings about 27 changing or canceling 34 managing 34 setting up 27 secondary audio programs 49 service number finding 80 settings Index audio 49 CableCARD 77 channels 70 closed captioning 50 deleting all 82 display 50 external storage 77 network 72 network remote control 77 Parental Controls 51 remote control 75 TiVo Suggestions 25 tuning adapter 78 video 46 setup repeating 81 Showcases 67 shows transferring to a PC or Mac 59 transferring to a portable device 58 transferring to another TiVo DVR 57 Smartphone or tablet schedulin
105. rogramming and will not work with an over the air antenna Most of the largest cable providers have digital simulcast which means they rebroadcast all of their analog channel programming on digital channels as well This means that all or most programs available on analog channels are also available on digital channels when a CableCARD is inserted Therefore if your provider has digital simulcast and rebroadcasts all of its programming in digital you will not miss any of your cable channel programming with a TiVo Premiere 4 XL4 If you are unsure whether your cable operator s service provides all digital or digital simulcast of all analog programming please contact your provider If you plan to relocate to a new area or change your video service provider please contact your new provider to determine whether it offers all digital or digital simulcast service for all its analog programming Note that certain advanced and interactive digital cable services such as video on demand a cable operator s enhanced program guide and data enhanced television services may require the use of a set top box For more information call your local cable operator Quick tours Quick tour the TiVo Central screen Quick tour My Shows Quick tour Watching live TV Quick tour Streaming or transferring shows TiVo with HD menus TiVo with SD menus TiVo Central Quick tour the TiVo Central screen Your start
106. rols e If live TV is paused when Standby is selected the TiVo Premiere 4 XL4 will remain paused for up to 30 minutes 83 84 Troubleshooting O Troubleshooting Getting more info TiVo is dedicated to providing you with quality information and customer service Got a question Here s how you ll always be able to find answers 1 Use this chapter This chapter contains answers to some of the most common questions customers have while getting started with the TiVo service 2 Use the help screens on your TiVo Premiere 4 XL4 DVR For general troubleshooting go to the TiVo Central screen and select Settings amp Messages then Help 3 Get how to information online You ll always find the latest information about what you can do with your TiVo Premiere 4 XLA online at tivo com 4 Useonline support Visit TiVo Customer Support online at tivo com support If you have issues with missing channels incorrect channels or other channel lineup issues visit tivo com lineup 5 Call Customer Support If you still have questions contact a TiVo Customer Support agent by calling 1 877 367 8486 1 877 FOR TIVO Connecting your TiVo Premiere 4 XL4 DVR don t see the Welcome screen when plug in my TiVo Premiere 4 XL4 for the first time Make sure cables are connected from the OUT jack of one device to the IN jack of the next Never connect OUT to OUT or IN to IN Make sure your TV is displaying
107. ry Bar is also displays lots of other great viewing options popular shows or sports events that are playing on live TV items from your My Shows list TiVo Suggestions new video on demand shows and more You can customize what appears in the Discovery Bar by going to Settings amp Messages then Displays then Customize Discovery Bar Collections When you use TiVo with HD menus you can browse collections or groups of shows on related subject matter recommended by the TiVo service partners or video providers Find Collections by choosing Find TV Movies amp Videos from the TiVo Central screen then choose Browse TV amp Movies then Collections When viewing a collection press the button on your remote control to see options or the o button to change the sort order Top Picks Top Picks are recommended shows movies video providers like Netflix or Amazon or collections When using TiVo with HD menus find Top Picks by choosing Find TV Movies amp Videos from the TiVo Central screen then choose Browse TV amp Movies then Top Picks TiVo Suggestions When using either TiVo with HD menus or TiVo with SD menus you can rate any show whether it s live recorded or listed in the program guide by pressing the THUMBS UP q or THUMBS DOWN es button on your remote You can give a show up to three Thumbs Up great or three Thumbs Down terrible TiVo Sugges
108. s special events popular series and shows featuring the biggest stars of the screen and stage From the TiVo Central screen select Showcases amp Apps TiVo with HD menus or Music Photos amp Showcases TiVo with SD menus for available options Apps Apps are additional applications available on your TiVo Premiere 4 XL4 Want to buy movie tickets on line Watch music videos Just go to TiVo Central and select Showcases amp Apps TiVo with HD menus or Music Photos amp Showcases TiVo with SD menus 67 Settings Channel settings Network settings Remote control settings Device settings Messages Account amp system information Restart or reset system Standby 70 72 75 77 79 80 81 subscription package or channel lineup a TiVo message will inform you Use Channel Settings to ensure that your Channel List reflects the change to your lineup d If there is a change to your cable 70 Channel settings From the TiVo Central screen select Settings amp Messages then Settings then Channels Your channel list The channel list is the list of channels provided by your TV programming source The TiVo Premiere 4 XL4 DVR uses this list to determine which channels to display in the guide and which channels are available for searching and recording shows If your channel list is incorrect you can change your channel lineup From the Channel List
109. s in your My Shows list WishList recordings are marked with a star Q Creating a WishList search Creating a WishList search is simple 1 From the TiVo Central screen do one of the following e When using TiVo with HD menus choose Find TV Movies amp Videos then WishList Saved Searches e When using TiVo with SD menus choose Find Shows then WishList Search 2 Select Create a WishList Search 3 Next start choosing criteria for your WishList search You can choose any or all of the following Finding shows 2 Keyword Search for shows with specific words in the show or episode title description actor director year or category Not all actor or director names may e be listed To search for a name that is not on the list enter the name in the format LAST NAME FIRST NAME You must match the spelling of the name Director Search for shows by a specific director exactly and you must use a comma Title Keyword Search for shows with specific words in the show or episode title Actor Search for shows with your favorite actor Category Search for specific categories and sub categories of shows for example action movies or nature documentaries 4 After entering your initial search criteria you ll return to the Create WishList Search screen Continue adding as many search criteria to your WishList search as you like For instance you could create a WishList search like this Keywor
110. s to these jacks for analog stereo sound Q Digital Audio Optical Connects to an A V receiver or home theater system Use an optical digital audio cable sold separately to connect the TiVo Premiere 4 XL4 to your home theater system for digital sound 8 HDMI port Connects to a TV A V receiver or home theater system The HDMI port provides a pure digital connection for high definition video and digital audio all in one cable 106 Ethernet Use this jack to connect the TiVo Premiere 4 XL4 to your home network using an Ethernet cable or a TiVo Wireless N Network Adapter available for purchase from tivo com store Note that a wired Ethernet or MoCA connection is required for streaming shows D USB Use one of the two USB ports to connect the TiVo Premiere 4 XL4 to your home network using the TiVo Wireless G Network Adapter Note that a wired Ethernet or MoCA connection is required for streaming shows Cable MoCA Connects to your cable TV source If using a MoCA home network also connects the TiVo Premiere 4 XL4 to your home network Connect the Coaxial RF cable coming from the wall to this jack Specifications VIDEO OUT HDMI 1 combined audio video Component Video RCA 1 Composite Video RCA 1 AUDIO OUT HDMI 1 combined audio video Digital Audio Optical 1 Stereo L R RCA 1 pair RF IN Cable MoCA 1 EXPANSION PORT USB 2 Ethernet 1 E SATA 1 for TiVo verified external hard drive Append
111. s appear in your results go to Settings amp Messages then Settings then My Video Providers Amazone Instant Video When you link your TiVo account to your amazon com account you can rent or buy over 100 000 movies and TV shows and download them to the My Shows list on your broadband connected TiVo Premiere 4 XL4 You can even download movies and TV shows in HD The first time you use Amazon Instant Video you ll go through a one time setup process Just follow the on screen instructions To access Amazon Instant Video e When using TiVo with HD menus from the TiVo Central screen choose Find TV Movies amp Videos then Amazon Instant Video When using TiVo with SD menus from the TiVo Central screen choose Video On Demand then Amazon Instant Video You can find Amazon videos to watch from the main Amazon page accessed above or search and browse for them using the TiVo menus TiVo with HD menus only When you search or browse using the TiVo menus shows available Amazon Instant Video displays an Amazon logo on the right side of the screen For more instructions on using Amazon Instant Video including how to download shows and movies from the amazon com website visit tivo com howto and select the Get Video on Demand option Netflix With Netflix on the TiVo service you can instantly watch thousands movies and TV episodes streamed from Netflix to your TiVo Premiere 4 XL4 You
112. switched digital video please visit tivo com switched Messages From time to time you may receive messages from the TiVo service Messages may alert you to information about your account new TiVo service features important TV schedule changes channel lineup changes or other information When you receive a new message the TiVo Central screen will display the an envelop icon next to the Settings amp Messages menu item To access your messages 1 From the TiVo Central screen select Settings amp Messages 2 Select Messages A list of all of your messages appears Messages you have not yet read are marked with an envelope icon Sf 3 Use the UP DOWN arrows to highlight a message then press SELECT to read it Use CHANNEL UP DOWN to page through a message if it doesn t fit on the screen Settings OG TiVo with HD menus TiVo Central TiVo with SD menus 79 Account amp System Information Account amp system information The Account amp System Information screen provides information about your TiVo Premiere 4 XL4 and your TiVo service account From the TiVo Central screen select Settings amp Messages then Account amp System Information System Information You ll need some of the information provided here if you contact TiVo Customer Support This screen contains your TiVo service number TiVo Premiere 4 XL4 manufacturer model number software version sto
113. t apply to you TIVO DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you Appendix B Copy Protection Warranty amp Licensing B 113 B Appendix B Copy Protection Warranty amp Licensing Licensing Information OPEN SOURCE This product contains open source software Notices and licenses are provided in the product s System Information screen and are incorporated herein by reference For open source software included in this product in executable form if required by the applicable open source license you may obtain a copy of the corresponding source code at any time during the period required by sending a money order or check for US 10 to TiVo Inc 2160 Gold Street Alviso CA 95002 attn Legal Department TiVo also makes source code available at tivo com linux MPEG Any use of this product in any manner other than personal use that complies with the MPEG 2 standard for encoding video information for packaged media is expressly prohibited without a license under applicable patents in the MPEG 2 patent portfolio which license is available from MPEG LA LLC 6312 S Fiddlers Green Circle Suite 400E Greenwoo
114. the Parental Controls lock icon If you re using TiVo with HD menus KidZone is unavailable Closed Caption Toggle closed captioning on or off Watching shows 3 43 Season Pass Recording Options TiVo with HD menus Recording Options TiVo with SD menus 44 Setting a show s recording options Recording options let you customize each recording so you always get the results you want You can set recording options when you first schedule a recording or by selecting a show from the To Do List or the Season Pass manager To view or change recording options 1 On the show s screen select the Options button e When using TiVo with HD menus select Get this show and then highlight either Get a Season Pass or Record next episode Then press the RIGHT arrow to highlight Options and press SELECT e When using TiVo with SD menus highlight either Record this episode or Get a Season Pass Then press the RIGHT arrow to highlight Options and press SELECT 2 On the Recording Options screen use the UP DOWN arrows to highlight an option then the RIGHT and LEFT arrows to change the setting 3 When you re finished press SELECT or highlight Record show with these options Recording Options include Time amp Channel When using TiVo with HD menus choose the time and channel on which to record the show when more than one option is available Channel When using T
115. the appropriate video source Use the Input Source or TV Video button on your TV s remote to change video sources If you are having trouble changing the video source refer to your TV owner s manual Try pressing the FORMAT button on the TiVo Premiere 4 XL4 s front panel several times cycling through the various video formats e If your TiVo Premiere 4 XL4 is connected to an A V receiver and you are having trouble finding the correct input try connecting the TiVo Premiere 4 XL4 directly to the TV instead The cables you are using to connect your TiVo Premiere 4 XL4 to your TV or other equipment may be damaged or defective Try using cables that you know are working properly Completing Guided Setup Do have to connect the TiVo Premiere 4 XL4 to a broadband connection for Guided Setup Yes To complete Guided Setup the TiVo Premiere 4 XL4 needs to connect to the TiVo service To do this the TiVo Premiere 4 XL4 uses a broadband Internet connection See the Start Here poster for help How do choose the correct cable lineup Make sure you have an accurate list of channels you subscribe to from your cable provider This list may be in the form of a channel lineup card or a recent bill from your cable provider If you re not sure which channels you subscribe to contact your cable provider Troubleshooting 3 TiVo Menus How can I switch from HD to SD menus or vice versa e Select Settings amp Messages
116. tions uses these ratings to create a list of shows you might like The more shows you rate over time the better TiVo Suggestions will get at finding interesting shows for you Auto recording TiVo Suggestions When your TiVo Premiere 4 XL4 has available space it automatically records TiVo Suggestions But you don t ever need to worry about recorded Suggestions taking up space here s why TiVo Suggestions never replace shows you record or prevent your shows from being recorded Finding shows 2 can also use the THUMBS UP button to mark any video provider like Amazon category like sports or cooking or collection like award winning movies or holiday shows as a favorite d When using TiVo with HD menus you 25 26 Any time you choose to record a show it automatically gets one Thumbs Up TiVo Suggestions are always the first shows deleted to make room for your recordings If you d prefer not to record TiVo Suggestions automatically you can turn them off From the TiVo Central screen choose Settings amp Messages then Settings then Recording then TiVo Suggestions On the TiVo Suggestions screen choose No don t record TiVo Suggestions You can still see the TiVo Suggestions list and choose to record individual shows Watching TiVo Suggestions Recorded suggestions appear in the TiVo Suggestions group inside the My Shows list You can watch save or delete them just lik
117. to keep them using Recording Options Choose First run only if you want to skip the re runs See page 44 for more about recording options You can cancel the recording of any episode in a Season Pass recording collection by highlighting the title in the To Do List and pressing CLEAR You can delete the entire Season Pass recording collection or change recording options using the Season Pass Manager See page 33 for more information about the To Do List and page 34 to learn more about the Season Pass Manager Finding shows EH Season Pass Reci TiVo with HD menus Recording Options TiVo with SD menus 27 TiVo Central TiVo with HD menus TiVo with SD menus 28 Creating WishList searches A WishList search finds shows that match your search criteria on any channel you receive and it keeps on searching for as long as you keep the WishList search You can search for something specific by creating a WishList search with multiple criteria for instance you might create a WishList search for actor George Clooney category Movies and sub category Action This WishList search would find action movies starring George Clooney You can even use WishList searches to find something very specific For example the Keyword GIANTS with category Football would find Giants football games but not Giants baseball games If you choose to auto record matches to your WishList search you ll find any recorded matche
118. tub in a wet basement near a swimming pool etc An appliance and cart combination should be moved with care Quick stops excessive force and uneven surfaces may cause the appliance and cart combination to overturn Tilt Stability All televisions must comply with recommended international global safety standards for tilt and stability properties of their cabinet design Do not compromise these design standards by applying excessive pull force to the front or top of the cabinet which could ultimately overturn the product Also do not endanger yourself or children by placing electronic equipment toys on top of the cabinet Such items could unexpectedly fall from the top of the set and cause product damage and or personal injury Ventilation The appliance should be situated so that its location or position does not interfere with its proper ventilation For example the appliance should not be situated on a bed sofa rug or similar surface that may block the ventilation openings or placed in a built in installation such as a bookcase or cabinet 10 11 12 that may impede the flow of air through the ventilation openings Heat The appliance should be situated away from heat sources such as radiators heat registers stoves or other appliances including amplifiers that produce heat Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items
119. vity Parental Controls won t re lock in the middle of a show Use this setting to disable Auto Re lock Change the Password While Parental Controls are on select Change Password from the Parental Controls screen Enter a new password then re enter the new password to confirm Adjusting ratings settings for TV and movies Movies originally meant for release to theaters have a different rating system from shows made for TV Use rating limits to set rules for both rating systems as well as for specific types of TV content Select the rating type to change it TV Movie rating limits Ratings shaded in green are not locked ratings in red are locked Use the UP DOWN arrows to adjust which ratings are locked Watching shows 8 Block by TV content Types of content marked by broadcasters as able to be blocked are listed Select each type of content you want to block then use the UP DOWN arrows to adjust which ratings are blocked shaded in red Block Unrated Programs Some movies and TV shows are unrated Use this setting to block all unrated movies or TV shows Manage Other Ratings Additional regional ratings may be available Locking channels When a channel is locked the Parental Controls password must be entered to view the channel You can lock specific channels or all channels Using KidZone KidZone creates a child friendly environment on your TiVo Premiere 4 XLA In KidZone only Settings amp Messages age appropriate
120. xtra recording time from the Recording Options screen See page 37 Is there a way to record a show that will not be aired for weeks or months Create an auto recording WishList search for shows that are not yet listed in the guide See page 30 for more If you know the date time and channel on which the show will air you can create a manual recording to record it Why wasn t my show recorded 92 Make sure the TiVo Premiere 4 XL4 is connecting to the TiVo service See page 93 View your Recording History for an explanation of why the show did not record Recording History is the first selection in the To Do List see page 33 Here are some reasons why a show may not have recorded e When Season Pass recordings and other repeating recordings conflict shows are recorded according to their priority in the Season Pass Manager See page 34 e If the show was a rerun your Season Pass recording may be set to record First Run Only shows The show may have been deleted from the My Shows list by someone else in your household e The show may have been canceled by the network There may have been a conflict when requesting another show and the proposed resolution was to delete the missing show earlier than planned If you accepted that resolution the show would have been deleted There may have been a power outage that affected the recording Online Scheduling My TiVo Premiere 4 XL4 did not record a show
121. y Press the RIGHT arrow and choose a channel using the UP DOWN arrows or by entering a number with the remote then pressing ENTER Press the RIGHT arrow and set the hour minute and am pm for the start and stop time using the UP DOWN arrows to change the current selection Press the RIGHT arrow or SELECT You ll see a confirmation screen The TiVo DVR shows a best guess show title based on guide listings for that time and channel Select Record this showing or Create repeating recording 23 24 Recommended shows With all the programming available to your TiVo Premiere 4 XL4 sometimes you might want show recommendations The TiVo service is here to help the Discovery Bar Collections and Top Picks all available on TiVo with HD menus and TiVo Suggestions available on both TiVo with HD menus and TiVo with SD menus put a variety of recommendations at your fingertips The Discovery Bar When you use TiVo with HD menus the Discovery Bar appears at the top of most TiVo screens What you ll see in the Discovery Bar depends on you Often Discovery Bar displays ideas for show you might like based on what shows you record and mark as your favorites For example if you record the show American Idol the Discovery Bar might display thumbnails for other shows like So You Think You Can Dance It all depends on what you re interested in and what s available to you The Discove
122. you probably notice that it adds bars to the top and bottom of an HD picture If so select 4 3 Smart Screen 47 48 e If your TV does not have this feature you may notice that it squeezes an HD picture into the 4 3 shape If so select 4 3 Standard Screen Check your TV s manual for its capabilities Video output formats TV shows are broadcast in a variety of formats and TV equipment receives and displays video ina variety of formats For any given show the format in which a show is broadcast may or may not match a format that your TV is capable of displaying The TiVo Premiere 4 XL4 receives video signals in any of the four broadcast formats 10801 720p 480p and 480i If you are using an HDMI cable to connect your TiVo Premiere 4 XL4 to your television the TiVo Premiere 4 XL4 will automatically set the optimal video output format for your TV You can also set the output format automatically by selecting Auto Detect from the Video Output Formats screen The Video Output Formats screen also allows you to test and set the video output format manually Select Test Formats and then follow the on screen prompts to test which formats your television can display The supported formats will be automatically selected in the list of available video formats Using the Format button Normally you ll specify video output formats using the Video Output Settings screen see Video output formats on page 48

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