Home

Lenovo ThinkCentre E73

Contents

1. nn Figure 36 Removing the heat sink and fan assembly Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor Chapter 9 Replacing FRUs machine types 10AS and 10AU 103 b When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of the heat sink and fan assembly 8 Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable toward the microprocessor fan connector on the system board 9 Follow the following sequence to install the four screws to secure the new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw El then fully tighten screw then fully tighten screw b Partially tighten screw EE then fully tighten screw then fully tighten screw 10 Connect the new heat sink and fan assembly cable to the microprocessor fan
2. 2 gt Figure 123 Reinstalling the computer cover If there is a padlock available lock the computer cover 7 If there is a Kensington style cable lock available lock the computer 8 Reconnect the external cables and power cords to the computer See Locating connectors on the 9 rear of your computer on page 75 To update your configuration refer to Chapter 6 Using the Setup Utility program on page 55 Note In most areas of the world Lenovo requires the return of the defective Field Replaceable Units FRUS Information about this will come with the new FRUS or will come a few days after you receive the new FRUs 174 ThinkCentre E73 Hardware Maintenance Manual Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 175 176 ThinkCentre E73 Hardware Maintenance Manual Chapter 11 Additional service information This chapter provides additional information that the service representative might find helpful Security features Security features in this section include the following e Passwords e Vital Product Data Hardware controlled passwords Use the Setup Utility program to set the hardware controlled passwords For more inf
3. AA ER gt BE 49 ERA A ETE EA E DATE RAR gt MILK FEE UE MECA S PIS EUR ER GE HE E RUE gt i A REINE ch amp TAH i RAMS HER 2 REKS KR AL EAR EE 3 RIPARA a PARAR TREMER EMBAR gt HABRA ER gt BE KH IAE BAR E oo LIH REAR ES EZ EA HSE BRR o rie ex 1 BA FA AT BARA gt 2 85 RAA ERRE SARA e A BIE MBSE gt 5 HERE 1 BORGATA BARA gt 2 85 Eu ERR o 3 IRIRA E JI SR ARR ELMAR 14 ThinkCentre E73 Hardware Maintenance Manual A PE EUR AA AR 4501566 5 35 91 2 I Ewe Y FABRA 208 BEER o 33 E48 08 15 RE PTE ABRA EIA RES ESTA PANDER sE xxm pa ERRAK P Ex 100 C 212 F u LH SER EIA SERRA MALES MERECE ATTE RARA A PM PRADA RR DABA RENA B ATI ISTE gt 4A RAAT IEA GUT PERS RANA gt AA AT gt TAE RAI bd HERA Nd Class amp Class EH EET 7 SA QUEE DAA 287 ELUUCOR AUR APRES BARA IRRADIA ERA 5 8 375 70 51 gt 55 12125 gt 4 ut 5 of s B hy AA 2 ELA ERE CRISI CRM AMAR AA E ED DRETEASATRR FERRER EROINA TA CDN TAM TIA AA 2 mp 10 AA Su Chapter 2 Safety information 15 DANGER Le courant lectrique provenant de l alimentation du t l phone et des c bles de transmission peut pr
4. mann dx 1P99N AX MPNN PX pe mpnn mpinm 95 ym n 0n IDUN 20 ThinkCentre E73 Hardware Maintenance Manual man NINN 29 yw naty IN voir 20 DVD mamu pn m 122 A mpnn nya DION ar n ap5 DIA Ay WIN asim DW pnmo n mon nmo n NX WON IN Jpnnn Na 290 ma OPIN PR AM pI ANWNI mna mo y DYININAN NINN MANX 07979 yea mp2 YN Y 1220 nxan 25 ww Class 1x Class non 2792 NANT n n DINMON ar win PUDIN TY NAVA Ten WAN ON 5x AI nmp 0519 AINA MIND NIN Np ne wnn nymm 25 37 18S 272 70 5 a p 32 lt 9 121 2 a p 55 lt DINT Dna wnanwn nya TP n nnn APND MEYN nar MON DMX 2nnn 2 anm pnnn gt n ysnn Dam 55 nx TD TNX DAWN ANY 212292 1pnnn 3013 2nnn mpnn mpnun nunn dad Dw wm AA 2 7 1 mp Chapter 2 Safety information 21 AA PERICOLO La corrente elettrica proveniente dai cavi di alimentazione del telefono e di comunicazione essere pericolosa Per evitare il rischio di scosse elettriche e Non collegare o scollegare qualsiasi cavo oppure effettuare l installazione la manutenzione o la riconfigurazione del prodotto durante un temporale Collegare tutti i fili elettrici a una pres
5. A h cas Class Class Ga ada 340 Je ll o gia A qm ja bgal cg Alaa ga 5 y Ela ll sai Y 0 dall Ela a Grind y gt 18 kg 37 lbs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs 4ni gli dial ls aldol casa AA 1 440 He asa gal cuia Sigal IE aga gal asail 2 dal 9 silos dll Ga 261 sS gally ily gS c lido da y Dil ques Jue cpa uia CN AA 2 gt gt 1 i mp AA PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa 10 ThinkCentre E73 Hardware Maintenance Manual Para evitar risco de choque el trico e N o conecte nem desconecte nenhum cabo ou execute instala o manuten o ou reconfigurac o deste produto durante uma tempestade com raios e Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas Quando poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue nenhum equipamento quando houver evid ncia de fogo gua ou danos estruturais Antes de abrir tampas de dispositivos desconecte cabo
6. Figure 82 Removing the slim card reader from the bracket 7 Take the new card reader out of the static protective package by its sides 8 Align the new card reader in the slim card reader bracket and slide the card reader into the rail as shown until it stops Then install the two screws to secure the new card reader to the bracket Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 141 Figure 83 Installing the new slim card reader into the bracket 9 Route the cable of the new card reader through the corresponding hole for the card reader bracket in the front of the chassis 10 Install the bracket into the chassis so that the hole in the bracket is aligned with the corresponding hole in the chassis Then Install the screw to secure the card reader bracket to the chassis Figure 84 Installing the slim card reader bracket 11 Connect the cable of the new slim card reader to the system board See Locating parts on the system board on page 79 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 174 142 ThinkCentre E73 Hardware Maintenance Manual Replacing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section p
7. The mouse or pointing device does not work Symptom The mouse or pointing device does not work Actions e Verify that the mouse or pointing device cable is securely attached to the correct connector on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device Verify that the device drivers for the mouse or pointing device are installed correctly f you are using a USB keyboard or mouse verify that the USB connectors are enabled in the BIOS settings See Enabling or disabling a device on page 57 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse The fingerprint reader does not work Symptom The fingerprint reader does not work Action The following could cause the fingerprint reader not to operate properly Not enrolling your fingerprint correctly e Scratching the surface of the reader with a hard
8. e The monitor works when you turn on the computer but goes blank when you start some application programs on page 44 e The image appears to be flickering on page 44 e image is discolored on page 45 Wrong characters appear on the screen Symptom Wrong characters appear on the screen Action Have the computer serviced For details see Lenovo Support Web site on page 32 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 The monitor works when you turn on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the computer but goes blank when you start some application programs Actions e Make sure the monitor signal cable is securely connected to the monitor and the monitor connector on the computer A loose cable can cause intermittent problems e Verify that the n
9. Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typo
10. RETA IR E E AZ AY o RARA AER VD RO ERR o WEISE EN TT ea E TO DERE BE WEAK PTE EAA RAR EFA UE P a ZB es ERE RER A PAS RS EHE PARE AN E NUI NE T MANN JE LAR OEE u BEYER 1 1 EIA a 2 POETA AER BIL 2 3 FH E HB 3 ARO PREES B 4 Yen 4 MBERE TAT FB 5 FARE Rian UE o Aa VIEN I BBE APL AMLIB VU REP RR MOAB A BE MERRER WI BABA 100 2129 ERRIREN HR HIS RARO ESRA E GER CB CO RON DVD ROM Ez EEFE DI wo Ue WED Poh ate EI FO ni HY BE S SOS SO AE ABE DESEE D ASR CSS ERE TH ll ERRE OUPS AY BE SOIA HIER o Chapter 2 Safety information 13 f Es APO eL A 3B KDE ME WE HFEA ROGA ATER DAB UJ EMENTA WORRIED A TEA ERES gt 18 Tri 37 8 232 Fr 70 5 8 255 Tw 121 2 6 BA Moe pua nt BSR ATA AA BIRK TER 2 7 ae 1
11. Setting changing and deleting a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password 4 Follow the instructions on the right side of the screen to set change or delete a password 56 ThinkCentre E73 Hardware Maintenance Manual Note A password can be any combination of up to 64 alphabetic and numeric characters For more information see Password considerations on page 56 Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover For machine types 1577 1579 and 1607 see Removing the computer cover on page 82 For machine types 1578 1583 and 1652 see Removing the computer cover on page 126 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 72 4 Move the jumper from the sta
12. You can use the preinstalled diagnostic program to diagnose computer problems if your computer running the Windows operating system Notes 1 Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes For more information about the Lenovo Solution Center program see Lenovo Solution Center on page 53 2 If you are unable to isolate and repair the problem yourself after running the diagnostic program save and print the log files created by the diagnostic program You will need the log files when you speak to a Lenovo technical support representative Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes The Lenovo Solution Center program can be downloaded from http www lenovo com diags e f you are using other Windows operating system rather than Windows 7 and Windows 8 go to http www lenovo com diags for the latest information on diagnostics for your computer To run the Lenovo Solution Center program see Lenovo programs on page 30 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will nee
13. on page 68 RSA e 2 Figure 58 Connecting the USB keyboard or mouse Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 55 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating major FRUs and CRUs on page 69 for the locations of various components in your computer 2 Ensure that the cables are routed correctly Keep cables clear of the hinges and sides of the computer chassis to avoid interference with closing the computer cover If you have removed the front bezel reinstall it See Removing and reinstalling the front bezel on page 83 122 ThinkCentre E73 Hardware Maintenance Manual 4 Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis Then push the cover to the front of the computer until it snaps into position OO QA WI SBB ZZZ N N Figure 59 R
14. Chapter 9 Replacing FRUs machine types 10AS and 10AU 109 7 10 11 12 13 14 Remove the eight screws that secure the system board nn a Figure 42 Removing the screws that secure the system board Slide the system board to the front of the computer and then carefully lift the system board out of the chassis Place the failing system board on a flat clean and static protective surface Remove the microprocessor from the failing system board and install it on the new system board See Replacing the microprocessor on page 106 Install the new system board into the chassis by aligning the eight screw holes in the new system board with the corresponding mounting studs on the chassis Then install the eight screws to secure the system board Install the heat sink and fan assembly and connect the heat sink and fan assembly cable to the new system board See Replacing the heat sink and fan assembly on page 102 Note If necessary apply the appropriate amount of thermal grease o
15. go to Completing the parts replacement on page 174 Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the power supply assembly Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification CAUTION Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 147 Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 4 Pivot the drive bay assembly upward Then pivot the two plastic retaining clips outward to remove the heat sink fan d
16. it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y and then type in the serial number and press Enter When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 55 From the Setup Utility program main menu select Exit gt OS Optimized Default gt Enabled Select Yes in the window displayed and press Enter to confirm your selection Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 59 To update flash the BIOS from a disc on other operating systems do the following 1 2 Turn off your computer Repeatedly press and release F12 when turning on the computer When the Startup Device Menu window opens release F12 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins When prompted to change the serial number it is suggested that
17. on page 55 2 From the Setup Utility program main menu select Devices 3 Depending on the device you want to enable or disable do one of the following e Select USB Setup to enable or disable a USB device Select ATA Drives Setup gt SATA Controller to enable or disable a SATA device 4 Select the desired settings and press Enter 5 Press F10 to save and exit the Setup Utility program See Exiting the Setup Utility program on page 59 Chapter 6 Using the Setup Utility program 57 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs and hard disk drives are bootable 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu window displays release the F12 key 3 Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Startup Device Menu window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility progra
18. senter un danger Pour viter tout risque de choc lectrique Nemanipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit e Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels e Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez que vous d placez ou que vous manipulez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s HORS TENSION Mettez les unit s HORS TENSION 2 Commencez par brancher tous les cordons sur les D branchez les cordons d alimentation des prises unit s D branchez les c b
19. 10BF and 10BG 151 4 Pivot the drive bay assembly upward Then pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly Figure 96 Removing the heat sink fan duct 5 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on page 79 152 ThinkCentre E73 Hardware Maintenance Manual 6 Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board a Partially remove screw EM then fully remove screw EM and then fully remove screw Ei b Partially remove screw EE then fully remove screw then fully remove screw ER Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly nn Figure 97 Removing the heat sink and fan assembly Lift the failing heat sink and fan assembly off the system board Note
20. 9 Replacing FRUs machine types 10AS and 10AU 85 3 At the rear of the computer remove the screw that secures the PCI Express card latch 60 ERA Figure 14 Removing the screw that secures the PCI Express card latch 4 Depending on whether you are installing or replacing a PCI Express card do one of the following e If you are installing a PCI Express card remove the appropriate metal slot cover 86 ThinkCentre E73 Hardware Maintenance Manual e f you are replacing an old PCI Express card grasp the old card that is currently installed and gently pull it out of the slot Figure 15 Removing a PCI Express Notes a card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot b If the card is held in place by retaining latch press the card retaining latch shown to disengage the latch Grasp the card and gently pull it out of the slot 5 Remove the new PCI Express card from its static protective package 6 Install the new PCI Express card into the appropriate slot on the system board See Locating parts on the system board on page 72 Note If you are installing a PCI Express x16 graphics card ensure that the memory slot retaining clips are closed before you install the graphics card Chapter 9 Replacing FRUs machine t
21. Windows help system for more information If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 39 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the right speaker is securely connected Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you might have a failing speaker Have the speaker serviced If you need technical assistance see Lenovo Support Web site on page 32 No audio in DOS applications or games Symptom No audio in DOS applications or games Actions Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation Refer to the documentation that comes with the application or game for instructions on setting sound card set
22. access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible Number FRU description Self service GRU__ Optionat serice GRU DO meses w w DE ice Ne BH emo mes m ne Ej varane n some model vws Ne B Front Wi Fi antenna available in some models o w ves DO mms Tm om RI Foniaudio and US assemby no es DO emesso nm Wi Fi adapter card available in some models Wi Fi module available in some models NEC AE Rear Wi Fi antenna available in some models Peripheral Component Interconnect PCI Express card available in some models Keyboard Looking up FRU information For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup 78 ThinkCentre E73 Hardware Maintenance Manual Locating parts on the system board Figure 9 System board part locations on page 79 shows the locations of the parts on the system board nn non ji T BE B
23. and changing settings 55 W Wi Fi units Wi Fi adapter card Wi Fi card module Wi Fi antenna cable replacing 165 Wi Fi units Wi Fi adapter card Wi Fi card module Wi Fi antenna cable replacing 112 lenovo
24. assembly on page 151 Note necessary apply the appropriate amount of thermal grease on the bottom of the heat sink and fan assembly Install all memory modules and PCI Express cards removed from the failing system board onto the new system board See Installing or replacing a memory module on page 131 and Installing or replacing a PCI Express card on page 129 Refer to your record to connect cables to the new system board You also can refer to Locating parts on the system board on page 79 to help you locate the connectors on the system board and connect cables To complete the replacement go to Completing the parts replacement on page 174 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling 160 ThinkCentre E73 Hardware Maintenance Manual To install the microprocessor socket cover do the following 1 After you have removed the microprocessor from the failing system board close the microprocessor retainer and then put the lever to the locked position to secure the retainer in place 2 Note the orientation of the socket cover and install one side of the socket cover onto the microprocessor socket Carefully press the other side of the socket cover downward until the socket cover snaps into position Note Your microprocessor socket and cover might look slightly different from the illustration Figure 105 Installing th
25. card reader Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the slim card reader Note The slim card reader is only available in some models To replace the slim card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the front bezel See Removing and reinstalling the front bezel on page 83 4 Record the cable routing of the installed slim card reader and disconnect the cable of the slim card reader from the system board 5 Remove the screw that secures the slim card reader bracket and then remove the bracket from the chassis 98 ThinkCentre E73 Hardware Maintenance Manual BSSSSSSSSA Figure 31 Removing the slim card reader bracket 6 Remove the two screws that secure the card reader to the bracket Then slide the card reader as shown to remove it from the bracket Note Touch only the edges of the card reader Do not touch the circuit board of it Figure 32 Removing the slim card reader from the bracket 7 Take the new card reader out of the static protecti
26. computer cool before removing the computer cover To remove the computer cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 74 and Locating connectors on the rear of your computer on page 75 4 Remove any locking device that secures the computer cover such as a padlock or a Kensington style cable lock 5 Remove the two screws that secure the computer cover and slide the computer cover to the rear to remove it Figure 60 Removing the computer cover 126 ThinkCentre E73 Hardware Maintenance Manual Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to
27. dagi Gay Dial Ela goi Du gh Jia gs PE 18 853 pi a Sal VE 5 iy dii gi elia 35 dU es iii ea gl een d Y Sala 5 ia 3 gian AS i dali 1g ela pS Du pum Gua ot Si di alh 2 3 plis gal Gin d di ato ed y cus il AM PARA GS alil aie Mig LAN gaai Les Dl dels dra gii p I S dada As gial Abel qb gi ii nail daa gl ds d Tp ds ai Al Ge cli Sii du x doi 8 NY j sea BY US N Dia gall UA SD Qui a Dia gal g Dis due gu aa Seal dct 8 1A SII n Part Number 45C1566 15 e ali 1 38 3d dii co gal 0 oda 5045 gina ali de 1953 Ai ES 9 ai ill E sil A Mas Axa Gall ABN CAS 13 lgl axe Alla di Gi Qa Sala le A o ging giaa quii DA Ge Aie ian Jos alas gi dayana dy dos gi pall la si Ai all O OY NY g A daga Vee uel li o es y gala mall gi a gatas Chapter 2 Safety information 9 2 Aa gi Fiber Optic 53421 DVD 4 21 5225 siCD ROMS dia 231 Casio aus 5 NN Gag Qua NI clan y By ghAl Baad Andi ze mia Abel E ye mih E gji Y coll UA Masa La CG gal gi das gi gi lea aiiu ge all do la gui es el Jal da ga Y DA byi Ax ij
28. disk drive Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 135 Figure 73 Connecting a SATA hard disk drive 8 Position the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay Then install the four screws to secure the new hard disk drive in place Figure 74 Installing the hard disk drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement page 174 Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install or replace the optical drive Note The optical drive is only available in some models 136 ThinkCentre E73 Hardware Maintenance Manual To replace an optical drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 4 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 128 Disconnect the signal cable and the power cable fr
29. expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 Notes 1 Use only computer parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 67 and Locating connectors on the rear of your computer on page 68 to identify the O Copyright Lenovo 2013 81 required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to remove the computer cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before re
30. for instructions If you need technical assistance see Lenovo Support Web site on page 32 Software problems Select your symptom from the following list e When using a sort feature dates do not sort in the correct order on page 51 e Software does not work as expected on page 51 When using a sort feature dates do not sort in the correct order Symptom When using a sort feature dates do not sort in the correct order Action Some software developed before the year 2000 used only the last two digits of a year to sort dates always assuming the first two digits were 19 Consequently these programs sort dates out of order Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Chapter 5 Troubleshooting and diagnostics 51 Actions Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or button in the program and frequently from the F1 key If you are having difficulty with the Windows operating system or one of its components refer to the Windows help system It is accessible from the Windows Start menu To determine if problems are caused
31. least 305 mm 12 inches apart 3 Turn on the monitor You can reset the refresh rate through your operating system Control Panel On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound Adjust screen resolution gt Advanced Settings Then click the Monitor tab and select a new refresh rate On the Windows 8 operating system open Control Panel and click Hardware and Sound gt Adjust screen resolution gt Advanced Settings Then click the Monitor tab and select a new refresh rate e See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Lenovo Support Web site on page 32 for details The image is discolored Symptom The image is discolored Action The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor If these actions do not co
32. remove it from the computer Carefully lay the front bezel aside without disconnecting the power switch and light emitting diode LED assembly cable Figure 61 Removing the front bezel 4 To reinstall the front bezel align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis then pivot the front bezel inward until it snaps into position Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 127 Figure 62 Reinstalling the front bezel What to do next e To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Accessing the system board components and drives Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to access the system board components and drives To access the system board components and drives do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 128 ThinkCentre E73 Hardware Maintenance Manual 4 Pivot the drive bay assembly upward to access all the internal drives cables and ot
33. that requires a USB 2 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA Used to attach a device that requires a USB 2 0 or 3 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA A USB 3 0 connector provides high transmission speeds to reduce the time that is required for data transmission Used to attach a VGA monitor or other devices that use a VGA monitor connector Locating major FRUs and CRUs Figure 8 Component locations on page 77 shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 126 76 ThinkCentre E73 Hardware Maintenance Manual 7 7777 7777777 E IN Figure 8 Component locations The following table lists the major FRUs shown in Figure 8 Component locations on page 77 and identifies which FRUS also are self service CRUs or optional service CRUS 77 Chapter 8 Locations Notes e Self service CRUs These CRUs unplug or are secured by no more than two screws Examples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other self service CRUs depending on product design might include memory modules adapter cards hard disk drives and optical drives e Optional service CRUs These CRUs are isolated parts within the computer and are concealed by
34. the following e For Windows 7 Click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore e For Windows 8 Open Control Panel and then click System and Security gt System gt System Protection gt System Restore If this does not correct the problem continue with the next step 6 Run the diagnostic program See Lenovo Solution Center on page 53 for more information e f the diagnostic program detects a hardware failure contact the Lenovo Customer Support Center See Lenovo Support Web site on page 32 for more information 36 ThinkCentre E73 Hardware Maintenance Manual e f you are unable to run the diagnostic program contact the Lenovo Customer Support Center See Lenovo Support Web site on page 32 for more information e Ifthe diagnostic program does not detect a hardware failure continue with the next step 7 Use an antivirus program to see if your computer has been infected by a virus If the program detects a virus remove the virus 8 If none of these actions solve the problem seek technical assistance See Lenovo Support Web site on page 32 for more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software do the following before referring to t
35. the wake up on alarm feature do the following 58 ThinkCentre E73 Hardware Maintenance Manual Start the Setup Utility program See Starting the Setup Utility program on page 55 From the Setup Utility program main menu select Power gt Automatic Power On and press Enter Select Wake Up on Alarm and press Enter Then follow the instructions on the screen N Press 10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity To enable the after power loss feature do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Power gt After Power Loss and press Enter 3 Select Power On and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Changing the BIOS settings before installing a new operating system BIOS settings vary by operating system Change the BIOS settings before installing a new operating system To change the BIOS settings do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Exit gt OS Optimi
36. up to a maximum of 8 GB To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 4 Pivot the drive bay assembly upward to gain access to the memory slots See Accessing the system board components and drives on page 128 Remove the heat sink fan duct See Replacing the heat sink and fan assembly on page 151 Locate the memory slots See Locating parts on the system board on page 79 7 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI Express card on page 129 8 Depending on whether you are installing or replacing a memory module do one of the following Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 131 e f you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 66 Removing a memory module e f you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module F
37. vary Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel 30 ThinkCentre E73 Hardware Maintenance Manual Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Then double click a program icon to access the program Note If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed it indicates that you need to install the program manually To install the program manually double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated Table 1 Programs in the Lenovo ThinkVantage Tools program Power Manager Power Controls Recovery Media Factory Recovery Disks Rescue and Recovery Enhanced Backup and Restore System Update Update and Drivers Note Depending on your computer model some of the programs might not be available Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start gt Control Panel Then depending on the program you want to access click the corresponding section and then click the corresponding green text Note If you do not find the program you need in Con
38. 0 ThinkCentre E73 Hardware Maintenance Manual To complete the installation or replacement go to Completing the parts replacement on page 174 Installing or removing the front Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page 1 This section provides instructions on how to install or remove the front Wi Fi antenna Installing the front WiFi antenna To install the front WiFi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 4 Peel off the paper that protects the stickers on the front antenna Figure 119 Peeling off the paper that protects the stickers Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 171 5 Stick the front antenna to the front panel as shown Then insert the front antenna cable through the hole in the front panel Figure 120 Installing the front WiFi antenna 6 Connect the front antenna cable to the WiFi card module What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Removing the front Wi Fi antenna To remov
39. 0AU 10AW 10BF and 10BG 155 9 Insert the connector and cable of the new thermal sensor into the hole Ell in the chassis Then align the two tabs on the plastic holder holding the thermal sensor with the two holes Ell and the chassis and push the plastic holder until it snaps into position Figure 100 Installing the thermal sensor 10 Connect the cable of the new thermal sensor to the thermal sensor connector on the system board See Locating parts on the system board on page 79 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the microprocessor CAUTION The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 156 ThinkCentre E73 Hardware Maintenance Manual 3 Remove the heat sink and fan assembly See Replacing the heat sink and fan asse
40. 212 F 014 74232 DAI 8 8E7ILE SNEHI HAAS 21712 HS LE AO A IS SAIS A 9 CD ROM DVD ROM 2H ER EE SA YAY ZS MES SAB UH Cheat 22 Sig SUIS HISAS BOWE SA OAS SAWE SH 21011 SAL OLA SE HHO Bal FOE ASAE Sela ae F30 SELIC HUA 21 019191 AA FE MIO 28 SL SME HRS SAI SEE E USLC 24 ThinkCentre E73 Hardware Maintenance Manual A y SHOE YHE SAS LE BAA 3B HoH LE SLICE CHS FAZIONI LS HA IZ n Jo Be SAL LAF SMO EU HE MOIX LES SHIS HE Ast PS HBE SENO SMS AA LES SHA LO gt 18 kg 37 Ibs gt 32 kg 70 5 Ibs gt 55 kg 121 2 165 FS sa THE mese AA 20 EIS Mel MO HE 5 HS SS SAS JAE E 0149 DES ID UE 4 9 LEX BHISHUA O AA 2 u 134 s AA PELIGRO 14 SAXE ARS 3101 Sus 4718 AES OAL LIC FAIA RE HAS REFSER EMEA 157 ER A OAL T ME La corriente el ctrica procedente de cables de alimentaci n tel fonos y cables de comunicaci n puede ser peligrosa Para evitar el riesgo de descarga el ctrica e No conecte ni desconecte los cables ni realice ninguna tarea de instalaci n mantenimiento o reconfiguraci n de este producto durante una tormenta el ctrica e Conecte todos los cables de alimentaci n a tomas de corriente debidamente cableadas y conectadas a tierra Cu
41. 8 Connect the rear fan assembly cable to the system fan connector on the system board What to do next To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium battery notice in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery To replace the battery do the following 92 ThinkCentre E73 Hardware Maintenance Manual 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Depending on your computer model you might need to remove the PCI Express x 16 graphics card for eas
42. B Na E Figure 9 System board part locations E 4 pin power connector BE Microprocessor Ell Microprocessor fan connector El Memory slot 1 DIMM1 Memory slot 2 DIMM2 Thermal sensor connector Power fan connector El Hard disk drive Optical drive power connectors EZ 24 pin power connector BIOS ROM SATA 3 0 connectors EF Power supply fan connector SATA 2 0 connector d m mmi m ET Front panel connector for connecting LED indicators and the power switch EE Front USB connector 1 for connecting USB ports 1 and 2 on the front bezel Front USB connector 2 for connecting an additional USB device Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper Clear CMOS Recovery jumper EU Serial COM connector EN Front audio connector Internal speaker connector ED PCI Express x1 card slots 2 FA PCI Express x16 graphics card slot System fan connector EH Battery Chapter 8 Locations 79 Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on When installing or repl
43. N Click Defragment Now again to start a disk defragmentation process On the Windows 8 operating system do the following 1 Close any programs that are currently running and close any open windows Open the Windows Explorer and click Computer Right click your C drive entry and then click Properties Click the Tools tab Click Optimize 0 E W DY Click Optimize again to start a disk defragmentation process Insufficient memory Symptom Insufficient memory In general the more memory that is installed the better the Windows operating system runs Action Install additional memory For information about purchasing memory see Lenovo Support Web site on page 32 For step by step instructions on installing memory see Installing or replacing a memory module on page 88 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Printer problems Symptom The printer does not work 50 ThinkCentre E73 Hardware Maintenance Manual Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that cam
44. V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 115 V ac High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V ac O Copyright Lenovo 2013 29 For machine types 10AU 10AW 10BF and 10BG Dimensions Width 97 mm 3 8 inches Height 333 mm 13 1 inches Depth 368 mm 14 5 inches Weight Maximum configuration as shipped 6 kg 13 2 Ib without package Maximum configuration as shipped 8 5 kg 18 7 Ib with package Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage in original shipping package 40 C to 60 C 40 F to 140 F Storage without package 10 C to 60 C 14 F to 140 F without package e Humidity Operating 20 to 80 non condensing Non operating 20 to 90 non condensing e Altitude Operating 15 2 to 3 048 m 50 to 10 000 ft Non operating 15 2 to 10 668 m 50 to 35 000 ft Electrical input e Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 115 V ac High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V ac Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might
45. ZIONE Il pulsante di controllo dell alimentazione presente sull unita e l interruttore dell alimentatore non disattivano l alimentazione corrente fornita all unit E possibile che l unit disponga di pi cavi di alimentazione Per disattivare l alimentazione dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione AA 2U 10 Chapter 2 Safety information 23 da Ast SU 110129 ARE 928116 das HAS CES ZO SAID 4747 ALE SOE ALES AB LE E MES MAXI ES MPI DIA rin A o F nk BALE 217 AAEH Yo 022401 SA0 LE BP FAS HAS BCH AX OAL ur IR rir 5 E rp SA 3 FAI 220 ES ZIA AFO LE AS BAS IIS 27 Moll OE HA DE AA SAI HEHA E ABE SRE SAI SWS ES 2 EME Allee AAPL le ze M 1 28 EXA AAS DUAL HAS DUAL AR Ce 10122 SAM ALIADO AR BAEAN AA DOS zeloleAI 9 2 HAEA AS HOSS SESEALS 3 2 HEJOI AI HOSS FIENO 4 ade AR DSS AZAL SAQA DE 3028 ZAAL a mg MiS Part Number 45 1566 ES MIAMI ABE SAS SR MES SHAIL ABA AIS EO 218 HEIS ESS PSU 32 SUB MEAN SUE DE PUSE MAI MESE AISHA HHELZIONE 2 80 HRH 8101 ER AS HE ES MIE IS ZE 1810 ALICE ALE SHXISHABI CHE AS ESA ERIE E 201 HRAL AISALFIR DHIAIS 1000
46. a di alimentazione correttamente cablata e dotata di messa a terra Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto Se possibile utilizzare solo una mano per collegare o scollegare i cavi di segnale Non accendere assolutamente apparecchiature in presenza di incendi perdite d acqua o danno strutturale e Scollegare i cavi di alimentazione i sistemi di telecomunicazione le reti e il modem prima di aprire i coperchi del dispositivo salvo istruzioni contrarie relative alle procedure di installazione e configurazione e Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate operazioni di installazione spostamento o apertura dei coperchi di questo prodotto o delle unit collegate Per collegarsi Per scollegarsi SPEGNERE le apparecchiature SPEGNERE le apparecchiature Innanzitutto collegare tutti i cavi alle unit Innanzitutto rimuovere i cavi di alimentazione dalla Collegare i cavi di segnale ai connettori presa Collegare i cavi di alimentazione alla presa 3 Rimuovere i cavi di segnale dai connettori Accendere l unit 4 Rimuovere tutti i cavi dalle unit ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo il Numero parte 45C1566 o un tipo di batteria equivalente consigliato dal produttore Se sul sistema presente un modulo che contiene una batteria al litio sosti
47. acing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardware on page 125 for instructions on how to install or replace internal drives for your computer Figure 10 Drive bay locations on page 80 shows the locations of the drive bays ALLLLLLLLILILILILILIDIE Figure 10 Drive bay locations Bay 1 Secondary hard disk drive bay with a SATA solid state drive or a hybrid hard disk drive installed in some models El Bay 2 Optical drive bay with an optical drive installed in some models El Bay 3 Slim card reader drive bay with a slim card reader installed in some models Bay 4 Hard disk drive bay with a 2 5 inch or 3 5 inch SATA hard disk drive installed 80 ThinkCentre E73 Hardware Maintenance Manual Chapter 9 Replacing FRUs machine types 10AS and 10AU This chapter provides information about the FRU replacement instructions Not all FRUs are documented Important Ensure that you read and understand Chapter 2 Safety information on page 3 before replacing any FRU These precautions and guidelines will help you work safely Note FRU replacements are to be done only by trained service technicians Handling static sensitive devices Do not open the static protective package containing the n
48. acket Figure 88 Removing the solid state drive from the bracket 8 Take the new solid state drive out of the static protective package Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 145 9 Slide the new solid state drive into the solid state drive bracket as shown until the four holes in the drive are aligned with the corresponding holes in the bracket Then install the four screws to secure the new solid state drive to the bracket Figure 89 Installing the solid state drive into the bracket 10 Carefully slide the solid state drive bracket downward until it is secured by the three retaining clips the bottom of the optical drive bay Figure 90 Installing the solid state drive bracket 146 ThinkCentre E73 Hardware Maintenance Manual 11 Install the screw secure the bracket on the bottom of the optical drive bay Figure 91 Installing the screw to secure the bracket on the bottom of the optical drive bay 12 Connect one end of the signal cable to the bottom of the new solid state drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 79 Then locate an available four wire power connector and connect it to the bottom of the new solid state drive What to do next e To work with another piece of hardware go to the appropriate section To complete the installation or replacement
49. age 1 This section provides instructions on how to replace the system board CAUTION The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover To replace the system board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Lay the computer on its side for easier access to the system board Remove the computer cover See Removing the computer cover on page 126 Remove the front bezel See Removing and reinstalling the front bezel on page 127 fk WwW N Pivot the optical drive bay assembly upward to gain access to the system board See Accessing the system board components and drives on page 128 6 Remove all memory modules and PCI Express cards that are currently installed See Installing or replacing a memory module on page 131 and Installing or replacing a PCI Express card on page 129 7 Remove the heat sink and fan assembly from the failing system board See Replacing the heat sink and fan assembly on page 151 Note Do not let the thermal grease on the bottom of the heat sink and fan assembly get in contact with anything 8 Record the cable routing and cable connections and then disconnect all cables from t
50. age 126 3 If your computer comes with a Wi Fi card module that supports the Bluetooth function disconnect the Bluetooth cable from the Wi Fi adapter card Figure 109 Disconnecting the Bluetooth cable Note The Bluetooth cable connects the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board to support the Bluetooth function 4 Remove the screw that secures the Wi Fi adapter card Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 165 5 Grasp the Wi Fi adapter card that is currently installed and gently pull it out of the slot Figure 110 Removing the WiFi adapter card Note The card fits tightly into the card slot necessary alternate moving each side of the card small amount until it is removed from the card slot What to do next e To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Removing the Wi Fi card module To remove the Wi Fi card module do the following 1 Remove the Wi Fi adapter card from the computer and then disconnect the front and rear Wi Fi antenna cables from the Wi Fi card module Figure 111 Removing the Wi Fi antenna cables 166 ThinkCentre E73 Hardware Maintenance Manual 2 Remove the two screws that secure the Wi Fi card module to the Wi Fi adapter card t Figure 112 Removing the s
51. al drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the front bezel See Removing and reinstalling the front bezel on page 83 96 ThinkCentre E73 Hardware Maintenance Manual 4 Remove the three screws that secure the optical drive Then slide the optical drive out of the front of the computer Figure 28 Removing the optical drive drive with the corresponding holes in the drive bay Then install the three screws to secure the new 5 Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical optical drive in place Figure 29 Installing the optical drive 97 Chapter 9 Replacing FRUs machine types 10AS and 10AU 6 Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 72 Then locate an available five wire power connector and connect it to the rear of the new optical drive Figure 30 Connecting the optical drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the slim
52. alquier equipo que se conecte a este producto tambi n debe conectarse a tomas de corriente debidamente cableadas e Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de se al Chapter 2 Safety information 25 No encienda nunca un equipo cuando hay se ales de fuego agua o da os estructurales e Desconecte los cables de alimentaci n los sistemas de telecomunicaciones las redes y los m dems conectados antes de abrir las cubiertas de los dispositivos a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables como se describe en la tabla siguiente cuando instale mueva o abra las cubiertas de este producto o de los dispositivos conectados Para conectar Para desconectar 1 AP GUELO todo AP GUELO todo En primer lugar conecte todos los cables a los En primer lugar desenchufe los cables de alimentaci n dispositivos de las tomas de corriente 3 Conecte los cables de se al a los conectores 3 Desconecte los cables de se al de los conectores 4 Enchufe los cables de alimentaci n a las tomas de 4 Desconecte todos los cables de los dispositivos corriente Encienda el dispositivo PRECAUCI N Cuando sustituya una bater a de litio utilice solamente una bater a n mero de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un m dulo que contiene una bat
53. am calls out e lf the test stops and you cannot continue replace the last device tested Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions e Machine type and model e Processor or hard disk drive upgrades e Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable O Copyright Lenovo 2013 33 Has this configuration ever worked Ifit has been working what changes were made prior to it failing Is this the original reported failure e Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they 1 Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same diagnostic diskettes version Have the same configuration options set in the system ON DOA BW PD Have the same setup for operating system contr
54. anual Index A accessing system board components 128 Administrator password 56 audio line in connector 68 75 audio line out connector 68 75 basic troubleshooting 35 battery replacing 92 133 BIOS settings changing 59 Boot block Recovery 179 C changing password 56 startup device sequence 58 CMOS clearing 57 components internal 69 76 computer cover removing 82 126 computer cover reinstalling 122 174 connector 68 75 connectors rear 68 75 connectors controls indicators front 67 74 considerations passwords 56 CRU completing the installation 122 174 CRUS Customer Replacable Units returning defective 69 76 D deleting a password 56 Description 68 75 desktop computers hardware installing or replacing device drivers obtaining 175 external options 125 device drivers obtaining 123 175 devices handling static sensitive 81 125 diagnostics troubleshooting 35 DisplayPort connector 68 75 drives bays 73 80 specifications 73 80 E environment operating 29 30 Copyright Lenovo 2013 Ethernet connector 68 76 exiting Setup Utility 59 external options installing desktop computers 125 external options installing tower computers 81 F failure recovering from a POST and BIOS update 179 flashing the BIOS 178 front connectors controls indicators 67 74 front audio and USB assembly replacing 111 163 front bezel front bezel removing 83 127 front bezel reinstall
55. ard module Installing the Wi Fi units To install the Wi Fi units do the following Chapter 9 Replacing FRUs machine types 10 5 and 10AU 115 1 Insert the Wi Fi card module into the mini PCI Express slot and then install the two screws to secure the Wi Fi card module to the Wi Fi adapter card Figure 50 Installing the Wi Fi card module 116 ThinkCentre E73 Hardware Maintenance Manual 2 Connect the front antenna cable and rear antenna cable to the Wi Fi card module Figure 51 Installing the Wi Fi antenna cables 3 Install the Wi Fi adapter card into the PCI Express x1 slot on the system board See Locating parts on the system board on page 72 4 If the installed Wi Fi card module supports the Bluetooth function use a Bluetooth cable to connect the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board 5 Pivot the card latch to the closed position to secure the Wi Fi adapter card M ea X 5 NN WIT Y Figure 52 Installing the WiFi adapter card What to do next e To work with another piece of hardware go to the appropriate section Chapter 9 Replacing FRUs machine types 10AS and 10AU 117 e To complete the installation or replacement go to Completing the parts replacement on page 122 Installing or removing the rear Wi Fi antenna Attention Do not open your computer or attempt any repair be
56. ard slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot b If the card is held in place by a retaining latch press the card retaining latch Ell as shown to disengage the latch Grasp the card and gently pull it out of the slot 190 ThinkCentre E73 Hardware Maintenance Manual 4 Remove the new PCI Express card from its static protective package 5 Install the new PCI Express card into the appropriate slot on the system board See Locating parts on the system board on page 79 Note If you are installing a PCI Express x16 graphics card ensure that the memory slot retaining clips are closed before you install the graphics card 6 Install the screw to secure the new PCI Express card in place What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install or replace a memory module Your computer has two slots for installing or replacing DDR3 UDIMMs that provide up to a maximum of 8 GB system memory When installing or replacing a memory module use 1 GB 2 GB or 4 GB DDR3 UDIMMs in any combination
57. ating system Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins Follow the printed instructions to download extract and install the update Recovering from a POST and BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated your computer might not restart correctly If this happens perform the following procedure to recover from the POST and BIOS update failure This procedure is commonly called Boot block Recovery 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover For machine types 1577 1579 and 1607 see Removing the computer cover on page 82 For machine types 1578 1583 and 1652 see Removing the computer cover on page 126 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 72 Remove any parts and disconnect any cables that might prevent your access to the Clear CMOS Recovery jumper Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 6 Reinstall any parts and reconnect any cables that have been removed or disconnected 10 11 12 Reinstall the c
58. ating system If your computer is preinstalled with the Windows 8 operating system you can access Lenovo programs by doing the following Press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the pointer to the bottom right corner of the screen to display the charms Then click the Search charm to search for the desired program Your computer supports the following Lenovo programs e Fingerprint Software e Lenovo Companion e Lenovo Solution Center e Lenovo Support e Password Manager e System Update Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions 32 ThinkCentre E73 Hardware Maintenance Manual Chapter 4 General checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence might have been changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be overwritten if you select an incorrect drive General error messages appear if a problem or conflict is found by an application progra
59. board Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 7 Ensure that the small handle is in the raised position and the microprocessor retainer is fully open 8 Remove the protective cover that protects the gold contacts of the new microprocessor 9 Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket 10 Lower the new microprocessor straight down into the microprocessor socket on the system board Figure 103 Installing the microprocessor 11 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 12 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 151 13 Reconnect all cables that were disconnected from the system board 158 ThinkCentre E73 Hardware Maintenance Manual What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 174 Replacing the system board Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on p
60. board power supply connectors e Microprocessor s connection Check the power cord for continuity Check the power on switch for continuity Beep symptoms Beep symptoms are tones or a series of tones separated by pauses intervals without sound during POST O Copyright Lenovo 2013 61 The following tables describes beep symptoms Beep Symptom FRU Action 2 short beeps CMOS setting error Perform the following actions in order 1 Start the Setup Utility program and press F10 to Save and exit See Chapter 6 Using the Setup Utility program on page 55 2 Start the Setup Utility program and press F9 to load defaults and then press F10 to Save and exit 3 Perform a Boot block recovery See Recovering from a POST and BIOS update failure on page 179 3 short beeps and then 1 long beep DRAM memory Perform the following actions in order error 1 Make sure the memory module s are properly seated in the connector s 2 Replace the memory module s 3 Replace the system board POST error codes Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations e Checks some basic system board operations e Checks the memory operation e Starts the video operation e Verifies that the boot drive is working If the POST detects a problem an error message appea
61. by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your computer The software you are using works correctly on another computer If you received any error messages while using the software program see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web If the software program used to work correctly but does not work correctly now do the following Windows 7 operating system click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore Then follow the instructions on the screen On the Windows 8 operating system open Control Panel and click System and Security gt System gt System Protection gt System Restore Then follow the instructions on the screen If you are unable to resolve the problem through other methods uninstall the software program and reinstall it If these actions do not correct the pr
62. chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors e Wear safety glasses when you hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes e After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective e Reinstall all covers correctly before returning the machine to the customer CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the centre covers unless instructed otherwise in the installation and configuration procedures Electrical safety Observe the following rules when working on electrical equipment O Copyright Lenovo 2013 3 Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from an electric shock e Find the room emergency power off EPO switch disconnecting switch or electrical out
63. connector on the system board See Locating parts on the system board on page 72 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the thermal sensor Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page 1 This section provides instructions on how to replace the thermal sensor To replace the thermal sensor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 82 Remove the front bezel See Removing and reinstalling the front bezel on page 83 Locate the thermal sensor See Locating major FRUs and CRUs on page 69 a Disconnect the thermal sensor cable from the thermal sensor connector on the system board See Locating parts on the system board on page 72 104 ThinkCentre E73 Hardware Maintenance Manual 6 From inside the chassis pivot the retaining clip El that secures the plastic holder of the thermal sensor inward and then push the clip outward to release the clip Then disengage the plastic holder holding the thermal sens
64. crews that secure the Wi Fi card module 3 Pull the Wi Fi card module out of the mini PCI Express slot to remove it from the Wi Fi adapter card Figure 113 Removing the Wi Fi card module What to do next To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 174 Installing the Wi Fi units To install the Wi Fi units do the following Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 167 1 Insert the Wi Fi card module into the mini PCI Express slot and then install the two screws to secure the Wi Fi card module to the Wi Fi adapter card Figure 114 Installing the Wi Fi card module 2 Connect the front antenna cable and rear antenna cable to the Wi Fi card module Figure 115 Connecting the Wi Fi antenna cables 168 ThinkCentre E73 Hardware Maintenance Manual 3 Locate the two PCI Express x1 slots on the system board See Locating parts on the system board on page 79 4 Install the Wi Fi adapter card into one of the two PCI Express x1 slots Then install the screw to secure the Wi Fi adapter card in place Figure 116 Installing the Wi Fi adapter card What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Installing or removi
65. ctive package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle computer parts and components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always carefully handle the parts and other computer components Handle PCI cards memory modules System boards and microprocessors by the edges Never touch exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the static protective package containing the new part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the computer without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardwa
66. d module that supports the Bluetooth function disconnect the Bluetooth cable from the Wi Fi adapter card Figure 45 Disconnecting the Bluetooth cable Note The Bluetooth cable connects the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board to support the Bluetooth function 4 At the rear of the computer remove the screw that secures the PCI card latch Chapter 9 Replacing FRUs machine types 10 5 and 10AU 113 5 Grasp the Wi Fi adapter card that is currently installed and gently pull it out of the slot ESA Figure 46 Removing the Wi Fi adapter card Note The card fits tightly into the card slot necessary alternate moving each side of the card small amount until it is removed from the card slot Removing the Wi Fi card module To remove the Wi Fi card module do the following 1 Remove the Wi Fi adapter card from the computer and then disconnect the front and rear Wi Fi antenna cables from the Wi Fi card module Figure 47 Removing the Wi Fi antenna cables 114 ThinkCentre E73 Hardware Maintenance Manual 2 Remove the two screws that secure the Wi Fi card module to the Wi Fi adapter card Figure 48 Removing the screws that secure the Wi Fi card module 3 Pull the Wi Fi card module out of the mini PCI Express slot to remove it from the Wi Fi adapter card Figure 49 Removing the Wi Fi c
67. d the log files when you speak to a Lenovo technical support representative Chapter 5 Troubleshooting and diagnostics 53 54 ThinkCentre E73 Hardware Maintenance Manual Chapter 6 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 55 When the POST detects that the hard disk drive has been removed from your computer or the memory module size has decreased an error message will be displayed when you start the computer and you will be prompted to do one of the following e Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again e Press F2 to bypass the error message and l
68. disk drives or the LSI MegaRAID SAS adapter is installed If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 53 If you need technical assistance see Lenovo Support Web site on page 32 Chapter 5 Troubleshooting and diagnostics 41 No Operating System Found message or the system not starting from the correct hard disk drive Symptom No Operating System Found message or the system not starting from the correct hard disk drive Actions Ensure that all hard disk drive signal cables and power cables are connected correctly e Ensure that the hard disk drive your computer starts from is listed as the first startup device in the Setup Utility program Refer to Selecting a startup device on page 58 Note In rare cases the hard disk drive with the operating system might get corrupted or damaged In such cases you might need to replace the hard disk drive If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 53 If you need technical assistance see Lenovo Support Web site on page 32 Keyboard mouse or pointing device problems Select your symptom from the following list e All or some keys on the keyboard do not work on page 42 e The mouse or pointing device does not work on page 43 e The pointer on the screen does not move smoothly with t
69. dos observe o seguinte e N o remova as tampas remoc o das tampas de um produto a laser pode resultar em exposic o prejudicial radiac o de laser N o existem pecas que podem ser consertadas no interior do dispositivo Chapter 2 Safety information 11 Autilizac o de controles ou ajustes ou a execuc o de procedimentos diferentes dos especificados aqui pode resultar em exposic o prejudicial radiac o PERIGO Alguns produtos a laser cont m diodo de laser integrado da Classe 3A ou da Classe 3B Observe o seguinte Radiac o a laser quando aberto N o olhe diretamente para o feixe a olho nu ou com instrumentos pticos e evite exposic o direta ao feixe gt 18 kg 37 lbs gt 32 kg 70 5 Ibs gt 55 kg 121 2 Ibs CUIDADO Utilize procedimentos de seguranca para levantar equipamentos AA CUIDADO O bot o de controle de alimentac o do dispositivo e o bot o para ligar desligar da fonte de alimentac o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimentac o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimentac o estejam desconectados da fonte de alimentac o AA 2 7 mp ae 1 AA 12 ThinkCentre E73 Hardware Maintenance Manual fe E iuo f HBP FR C TE o Atte HER WEE RIE RE SLITTA SAU ERE UR HEP NE
70. e Stromversorgung f r die Einheit vollst ndig zu unterbrechen m ssen alle zum Ger t f hrenden Netzkabel vom Netz getrennt werden Chapter 2 Safety information 19 AA 2 7 mp m 1 220 PION NIN nmuypm 1920 2nn 2292 Ynwn nar mm nunnn non VINNI TD ASMA m IX noivo 1ysan 281 n232 IPNIN IN MANN da Ppoa 9nna NDIN PAXINI NNN nun YPY nunn 7222 22 Nx man M9 D UNNN Inwn vor nr ASIN aam THY 92 man mx 7232 Dw pino IX man 7222 nns 0wnnun AWONA NTN DIMM IX WRN NNSIND pri AX an pri NITY WRI YY TRY 197Y9N IX ny nmns 195 DINAN mnmnm nan PNA nmwpnn Sad nx pm nan amena ny p mpnnn DIN DN NON mana mapnna IX Asma DDD nmn IN mpnn nya nava NINNI DAN man pn T2 an 319 120 1 12 1 Pypunn Inwnn 923 NX IPNI MURI 2 pupnn 0792221 52 nx NAN mw 2 paannnn mnmwn 222 nx 19m 3 pann mmwen 7222 nx man 3 papnnnn Dada 23 NX 4 D ypu nwunn 929 nx man 4 nx 5 MYNT men Tr Dy yYan nv ONIN 1102 1x 45C 1566 o pn Nya wnngn novo ne nn Nya NY mx MANNI iman NTN pa ame DYNN nvr n Hann rnn n nownn nx MINI DOWN IX mosum munnuwn YSIDNN2 12191 nm mna 12207 212 F 100 C n amaan
71. e which FRUs are needed when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 65 Notes 1 If you have both an error message and an incorrect audio response diagnose the error message first 2 If you cannot run the diagnostic tests but did receive a POST error message diagnose the POST error message first 3 If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and 1999030X have the following causes The start up drive is not in the boot sequence in Check the configuration and ensure the start up drive is configuration in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the start up drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the failing hard disk drive 2 Using the operating systems program format the hard disk drive The drive is defective Replace the hard disk drive Power supply problems If you suspect a power problem use the following procedures Check Verify FRU Action Check the following for proper installation Reseat connectors e Power cord e On Off switch connector e On Off switch power supply connector e System
72. e socket cover onto the microprocessor socket 3 Carefully check the four corners of the socket cover to ensure that the cover is seated securely 4 Follow any additional instructions included with the replacement part you received Replacing the system fan assembly Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the system fan assembly To replace the system fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 4 Pivot the drive bay assembly upward to gain access to the system fan assembly See Accessing the system board components and drives on page 128 5 Remove the hard disk drive for easier access to the system fan assembly See Replacing the hard disk drive on page 134 6 Remove the heat sink fan duct See Replacing the heat sink and fan assembly on page 151 7 Record the cable routing and disconnect the system fan assembly cable from the power fan connector on the system board See Locating parts on the system board on page 79 8 The system fan assembly is attached to the chassis by four rubber mounts Remove the system fan a
73. e the front Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 4 Disconnect the front antenna cable from the Wi Fi card module 172 ThinkCentre E73 Hardware Maintenance Manual 5 Remove the front antenna and cable from the front of the computer Figure 121 Removing the front WiFi antenna What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the keyboard or mouse To replace the keyboard or mouse do the following 1 Disconnect the old keyboard cable or mouse cable from the computer 2 Connect a new keyboard or mouse to one of the USB connectors on the computer Depending on where you want to connect the new keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 74 or Locating connectors on the rear of your computer on page 75 S Figure 122 Connecting the USB keyboard o
74. e using the correct device driver On the Windows 7 operating system do the following 1 2 3 5 Click Start gt Control Panel Click Hardware and Sound Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver or the driver is not enabled To update the driver right click the highlighted adapter Click Update Driver Software and then follow the instructions on the screen On the Windows 8 operating system do the following 1 2 3 5 Open Control Panel Click Hardware and Sound Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver or the driver is not enabled To update the driver right click the highlighted adapter Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networ
75. e with the printer are correctly installed 2 You have assigned the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Chapter 6 Using the Setup Utility program on page 55 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Lenovo Support Web site on page 32 Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port Symptom Serial port cannot be accessed Actions e Make sure the serial cable is securely connected to the serial port on the computer and to the serial device If the serial device has its own power cord make sure it is attached to a properly grounded electrical outlet e serial device has its own On Off switch make sure it is in the On position e serial device has an Online switch make sure it is in the Online position e fthe serial device is a printer make sure paper is loaded correctly e Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option Make sure that the serial port adapter if you added one is properly installed and firmly seated If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53
76. ecessary device drivers for the application programs are installed Refer to the documentation for the affected application program to see if device drivers are required If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 The image appears to be flickering Symptom The image appears to be flickering Actions 44 ThinkCentre E73 Hardware Maintenance Manual e The monitor might be operating in a low refresh rate display mode Set the monitor to the highest noninterlaced refresh rate supported by your monitor and the video controller in your computer Attention Using a resolution or refresh rate that is not supported by your monitor might damage it Check the documentation that comes with your monitor to verify the supported refresh rates The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at
77. ected to a computer this error message will the reader that you set up within your main be displayed to inform you to remove all of the operating system fingerprint keyboards except the one compatible with the fingerprint application on your computer 1962 No operating system found Press any key This error occurs only after the POST is completed to repeat boot sequence Press any key to repeat boot sequence 0162 Setup data integrity check failure Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0167 No processor microcode update found This error message indicates that there is no microcode update image for the current microprocessor 0175 System Security Security data corrupted Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0176 System Security The system has been This error message is displayed when the tampered with computer is turned on with the cover open or removed Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0189 System Security Can not read the This error message indicates that the Security Security EEPROM EEPROM may be broken or removed Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0197 System Security Unauthorized security Press F1 to enter the Setup Utility program data change detec
78. ed to help you determine where to connect the cables on your computer MAA rele 1 FSE SIC N E SS E Figure 2 Rear connector locations Power cord connector DisplayPort connector EJ VGA monitor connector EX USB 3 0 connectors H USB 2 0 connectors Microphone connector KA Audio line out connector Connector Audio line in connector Audio line out connector DisplayPort connector Ethernet connector E Audio line in connector EZ PCI Express x16 graphics card slot PCI Express x1 card slots 2 Security lock slot Padlock loop Optional serial port Ethernet connector Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices such as powered stereo speakers Speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Used to attach a high performance monitor a direct drive monitor or other devices t
79. einstalling the computer cover 5 If there is a padlock available lock the computer cover 6 If there is a Kensington style cable lock available lock the computer 7 Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 68 8 To update your configuration refer to Chapter 6 Using the Setup Utility program on page 55 Note In most areas of the world Lenovo requires the return of the defective Field Replaceable Units FRUS Information about this will come with the new FRUS or will come a few days after you receive the new FRUs Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Chapter 9 Replacing FRUs machine types 10 5 and 10AU 123 124 ThinkCentre E73 Hardware Maintenance Manual Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG This chapter provides information about the FRU replacement instructions Not all FRUs are documented Important Ensure that you read and understand Chapter 2 Safety information on page 3 before replacing any FRU These precautions and guidelines will help you work safely Note FRU replacements are to be done only by trained service technicians Handling static sensitive devices Do not open the static prote
80. em See Changing the BIOS settings before installing a new operating system on page 59 Flash update procedures This section details how to flash update the BIOS O Copyright Lenovo 2013 177 Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc on the Windows 8 64 bit operating system and on other operating systems Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc on the Windows 8 64 bit operating system do the following 1 10 11 12 13 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Exit gt OS Optimized Default gt Disabled 3 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program Select Yes in the window displayed and press Enter to confirm your selection on page 59 Repeatedly press and release F12 when turning on the computer When the Startup Device Menu window opens release F12 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins When prompted to change the serial number
81. em board part locations on page 72 shows the locations of the parts on the system board idi m non BE BE e 5 Figure 4 System board part locations 4 pin power connector E Microprocessor El Microprocessor fan connector E Memory slot 1 DIMM1 El Memory slot 2 DIMM2 Thermal sensor connector Power fan connector El Hard disk drive Optical drive power connectors EZ 24 pin power connector BIOS ROM SATA 3 0 connectors Power supply fan connector SATA 2 0 connector 72 ThinkCentre E73 Hardware Maintenance Manual mm mm Front panel connector for connecting LED indicators and the power switch Front USB connector 1 for connecting USB ports 1 and 2 on the front bezel Front USB connector 2 for connecting an additional USB device Ell Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper Clear CMOS Recovery jumper Serial COM2 connector EN Front audio connector Internal speaker connector FA PCI Express x1 card sl
82. ement on page 174 Replacing the thermal sensor Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page 1 This section provides instructions on how to replace the thermal sensor To replace the thermal sensor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 126 Remove the front bezel See Removing and reinstalling the front bezel on page 127 Locate the thermal sensor See Locating major FRUs and CRUs on page 76 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 128 6 Disconnect the thermal sensor cable from the thermal sensor connector on the system board q A 154 ThinkCentre E73 Hardware Maintenance Manual 7 On the inner side of the front panel press the left retaining clip Elj that secures the plastic holder of the thermal sensor as shown and then push the clip out of the outer side of the front panel Then disengage the plastic holder holding the thermal sensor from the chassis Figure 99 Removing the thermal sensor 8 Pull the entire thermal sensor out of the chassis Chapter 10 Replacing FRUs machine types 1
83. emove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI Express card on page 85 6 Depending on whether you are installing or replacing a memory module do one of the following e f you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 17 Removing a memory module f you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 18 Opening the retaining clips Chapter 9 Replacing FRUs machine types 10AS and 10AU 89 7 Position the new memory module over the memory slot Make sure that the notch the memory module aligns correctly with the slot key the system board Push the memory module straight down into the slot until the retaining clips close Figure 19 Installing a memory module 8 Reinstall the PCI Express x16 graphics card if you have removed it What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the rear fan assembly Attention Do not open your computer or attempt a
84. er a de litio reempl celo s lo con el mismo tipo de m dulo del mismo fabricante La bater a contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe e Arrojarla al agua sumergirla en ella Exponerla a temperaturas superiores 100 C 212 F e Repararla o desmontarla Desh gase de la bater a seg n especifiquen las leyes o normas locales A PRECAUCI N Cuando haya productos l ser como unidades de CD ROM unidades de DVD dispositivos de fibra ptica o transmisores instalados tenga en cuenta lo siguiente No quite las cubiertas Si quita las cubiertas del producto l ser podr a quedar expuesto a radiaci n l ser peligrosa Dentro del dispositivo no existe ninguna pieza que requiera servicio t cnico e Si usa controles o ajustes o realiza procedimientos que no sean los especificados aqu podr a exponerse a radiaciones peligrosas A PELIGRO 26 ThinkCentre E73 Hardware Maintenance Manual Algunos productos l ser tienen incorporado un diodo l ser de clase 3A o clase 3B Tenga en cuenta lo siguiente Cuando se abre queda expuesto a radiaci n l ser No mire directamente al rayo l ser ni siquiera con instrumentos pticos y evite exponerse directamente al rayo l ser A gt 18 kg gt 32 kg gt 55 kg PRECAUCI N Adopte procedimientos seguros al levantar el equipo AA PRECAUCI N El bot n de control de alimentaci n del dispositivo y e
85. es on page 73 Chapter 9 Replacing FRUs machine types 10AS and 10AU 93 Note There is also a secondary hard disk drive bay for you to purchase and install a secondary hard disk drive by yourself If you want to install a secondary hard disk drive use the same way of installing the primary hard disk drive 4 Disconnect the signal cable and the power cable from the hard disk drive 5 Remove the four screws that secure the hard disk drive Then slide the hard disk drive out of the chassis N d Figure 24 Removing the primary hard disk drive 94 ThinkCentre E73 Hardware Maintenance Manual 6 Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay Then install the four screws to secure the new hard disk drive in place EN AN E gt 2 WNT NY Figure 25 Installing the hard disk drive 7 Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 72 Then locate an available five wire power connector and connect it to the rear of the new hard disk drive Figure 26 Connecting a SATA hard disk drive What to do next e To work with another piece of hardware go to the app
86. ew part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle computer parts and components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you Always carefully handle the parts and other computer components Handle PCI cards memory modules system boards and microprocessors by the edges Never touch exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the static protective package containing the new part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the computer without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can
87. f hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Replacing the slim card reader Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the slim card reader Note The slim card reader is only available in some models To replace the slim card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 4 Record the cable routing of the installed slim card reader and disconnect the cable of the slim card reader from the system board 5 Remove the screw that secures the slim card reader bracket and then remove the bracket from the chassis 140 ThinkCentre E73 Hardware Maintenance Manual Figure 81 Removing the slim card reader bracket 6 Remove the two screws that secure the card reader to the bracket Then slide the card reader as shown to remove it from the bracket Note Touch only the edges of the card reader Do not touch the circuit board of it
88. fore reading and understanding the Important safety information on page 1 This section provides instructions on how to install or remove the rear Wi Fi antenna Installing the rear Wi Fi antenna To install the rear Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Install the rear Wi Fi antenna to the rear Wi Fi antenna cable connector attached on the rear of the computer 3 Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident KEEL Figure 53 Installing the rear WiFi antenna What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Removing the rear Wi Fi antenna To remove the rear Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Straighten the rear Wi Fi antenna so that it can be more easily twisted 118 ThinkCentre E73 Hardware Maintenance Manual 3 Hold the thicker end of the rear Wi Fi antenna and unscrew the Wi Fi antenna from the rear of the computer CEA Figure 54 Removing the rear WiFi antenna What to do next e To work with another piece of hardware go to the appropriate section To complete the installation or replace
89. g and diagnostics 37 No audio in Windows Symptom No audio in Windows Actions e f you are using powered external speakers that have an On Off control verify that the On Off control is set to the On position and the speaker power cable is connected to a properly grounded functional electrical outlet e f your external speakers have a volume control verify that the volume control is not set too low Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Mute settings are not checked and none of the volume settings is set too low Verify that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board disabled use the audio jacks on the adapter sure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation e Verify that the audio device drivers are correctly installed See Microsoft
90. graphical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operati
91. hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following tables when installing moving or opening covers on this product or attached devices Turn everything OFF Turn everything OFF First attach all cables to devices First remove power cords from outlet Attach signal cables to connectors Remove signal cables from connectors Attach power cords to outlet Remove all cables from devices Turn device ON CAUTION When replacing the lithium battery use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Chapter 2 Safety information 7 Dispose of the battery as required by local ordinances or regulations A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are ins
92. hat the cover is seated securely 4 Follow any additional instructions included with the replacement part you received Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets Remove the computer cover See Removing the computer cover on page 82 Remove the front bezel See Removing and reinstalling the front bezel on page 83 Locate the front audio and USB assembly Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 72 aR Note Ensure that you note the locations of the cables when you disconnect the cables from the system board Chapter 9 Replacing FRUs machine types 10AS and 10AU 111 6 Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis SOS SIIIIIIIIIS ESS SSSR ESS SOIION e H OOOO S v a x OX OS OS ISS SS ON NN SS SS Figure 44 Removing the front audio and USB assembly 7 Install the new front audio and USB as
93. hat use a DisplayPort connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable 68 ThinkCentre E73 Hardware Maintenance Manual Connector Description Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software USB 2 0 connector Used to attach a device that requires a USB 2 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA USB 3 0 connector Used to attach a device that requires a USB 2 0 or 3 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA A USB 3 0 connector provides high transmission speeds to reduce the time that is required for data transmission VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA monitor connector Locating major FRUs and CRUs Figure 3 Component locations on page 70 shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 82 Chapter 8 Locations 69 777777777772 Figure 3 Component locations The following table lists the major FRUs shown in Figure 3 Component locations on page 70 and identifies which FRUs also are self service CRUs or optional se
94. he mouse on page 43 e wireless keyboard does not work on page 43 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions e Verify that the keyboard cable is securely connected to the correct connector on the computer e If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working these buttons might have been disabled or have not been assigned to a function Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons To open the Enhanced Performance Customization Keyboard program do one of the following On the Windows 7 operating system do the following 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts On the Windows 8 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts 42 ThinkCentre E73 Hardware Maintenance Manual If these actions do not correct the problem have the computer and keyboard serviced See Lenovo Support Web site on page 32 for details
95. he system board See Locating parts on the system board on page 79 Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 1080 159 9 10 11 12 13 14 15 16 Remove the eight screws that secure the system board nn a Figure 104 Removing the screws that secure the system board Slide the system board to the front of the computer and then carefully lift the system board out of the chassis Place the failing system board on a flat clean and static protective surface Remove the microprocessor from the failing system board and install it on the new system board See Replacing the microprocessor on page 156 Install the new system board into the chassis by aligning the eight screw holes in the new system board with the corresponding mounting studs on the chassis Then install the eight screws to secure the system board Install the heat sink and fan assembly and connect the heat sink and fan assembly cable to the new system board See Replacing the heat sink and fan
96. he troubleshooting information 1 Remove the new hardware option or software If you must remove the computer cover to remove hardware option make sure you review and follow the electrical safety information provided with your computer For your safety do not operate the computer with the cover removed 2 Run the diagnostic programs to ensure your computer is operating correctly 3 Reinstall the new hardware option or software following the manufacturer s instructions Select the problem your computer is experiencing from the following list e Audio problems on page 37 e CD problems on page 39 e DVD problems on page 40 e Intermittent problems on page 41 e Hard disk drive problems on page 41 e Keyboard mouse or pointing device problems on page 42 e Monitor problems on page 44 e Networking problems on page 45 e Option problems on page 48 e Performance and lockup problems on page 49 e Printer problems on page 50 e Serial port problems on page 51 e Software problems on page 51 e USB problems on page 52 Audio problems Select your symptom from the following list e No audio in Windows on page 38 e An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 38 e Sound comes from one external speaker only on page 38 e No audio in DOS applications or games on page 38 Chapter 5 Troubleshootin
97. her components Figure 63 Pivoting the drive bay assembly upward 5 To lower the drive bay assembly press the drive bay assembly clip El inward and pivot the drive bay assembly downward as shown Figure 64 Lowering the drive bay assembly Installing or replacing a PCI Express card Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install or replace a PCI card Your computer has two PCI Express x1 card slots and one PCI Express x16 graphics card slot Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 129 To install or replace a PCI Express card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Depending on whether you are installing or replacing a PCI Express card do one of the following e If you are installing a PCI Express card remove the screw that secures the appropriate metal slot cover Then remove the metal slot cover e f you are replacing an old PCI Express card remove the screw that secures the old PCI Express card grasp the old card that is currently installed and gently pull it out of the slot I m i 2 d Figure 65 Removing a PCI Express card Notes a The card fits tightly into the c
98. i units Installing or removing the rear Wi Fi antenna Installing or removing the front wi Fi antenna Replacing the lesi or mouse Completing the parts replacement Chapter 10 Replacing FRUs machine peres 10AU 10AW 10BF and 10BG Handling static sensitive des Installing or replacing hardware Installing external options Removing the computer cover E Removing and reinstalling the front bezel Accessing the system board components and drives ri eli a otis a de ii ThinkCentre E73 Hardware Maintenance Manual 74 75 76 78 79 80 81 81 81 81 82 83 85 88 90 92 93 95 96 98 101 102 104 106 109 111 112 118 119 121 122 125 125 125 125 126 127 128 Installing or replacing a PCI Express card Installing or replacing a memory module Replacing the battery Replacing the hard disk drive Replacing the optical drive Replacing the slim card reader Replacing the solid state drive Replacing the power supply assembly Replacing the heat sink and fan assembly Replacing the thermal sensor Replacing the microprocessor Replacing the system board Replacing the system fan assembly Replacing the front audio and USB assembly DU dre Replacing the Wi Fi units Installing or removing the rear Wi Fi antenna Installing or removing ifie iront Wi Fi antenna Replacing the keyboard or mouse Completing the parts replacement Chapter 11 Additional service
99. ier access to the battery See Installing or replacing a PCI Express card on page 85 4 Remove the old battery Figure 22 Removing the old battery 5 Install a new battery Figure 23 Installing a new battery 6 Reinstall the PCI Express x 16 graphics card if you had removed it See Installing or replacing a PCI Express card on page 85 7 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 122 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 8 Turn on the computer and all attached devices 9 Use the Setup Utility program to set the date time and any passwords See Chapter 6 Using the Setup Utility program on page 55 Replacing the primary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the primary hard disk drive To replace the primary hard disk drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Locate the primary hard disk drive See Locating internal driv
100. igure 67 Opening the retaining clips 132 ThinkCentre E73 Hardware Maintenance Manual 9 Position the new memory module over the memory slot Make sure that the notch Ell on the memory module aligns correctly with the slot key Ell on the system board Push the memory module straight down into the slot until the retaining clips close Figure 68 Installing a memory module 10 Reinstall the PCI Express x16 graphics card if you have removed it What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium battery notice in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of
101. ine types 10AS and 10AU 83 3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward 00000000004 000000800 70000000800 0 d Figure 12 Removing the front bezel 84 ThinkCentre E73 Hardware Maintenance Manual 4 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inwards until it snaps into position on the left side 17777777 Figure 13 Reinstalling the front bezel What to do next e To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Installing or replacing a PCI Express card Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install or replace a PCI Express card Your computer has two PCI Express x1 card slots and one PCI Express x16 graphics card slot To install or replace a PCI Express card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 Chapter
102. information Security features Hardware controlled Operating system password Vital Product Data BIOS levels Flash update procedures Updating flashing the BIOS om a dise Updating flashing the BIOS from your operating system Recovering from a POST and BIOS update failure Power ORRA Advanced configuration and power interface ACPI BIOS Automatic Power on features Appendix A Notices Television output notice European conformance CE mark Trademarks Index 129 131 133 134 136 140 143 147 151 154 156 159 161 163 165 169 171 173 174 177 177 177 177 177 177 177 178 179 179 180 180 180 181 182 182 182 183 Chapter 1 About this manual This manual provides service and reference information for ThinkCentre computers listed on the front cover This manual is intended only for trained service personnel who are familiar with Lenovo computer products Before servicing a Lenovo computer product be sure to read Chapter 2 Safety information on page 3 Chapter 7 Symptom to FRU index on page 61 and Chapter 11 Additional service information on page 177 are not specific to any machine type These chapters are applicable to all ThinkCentre computers For major FRU locations and Customer Replaceable Unit CRU identification see Chapter 8 Locations on page 67 For FRU replacement instructions see Chapter 9 Replacing FRUs machine
103. ing 83 127 front Wi Fi antenna installing removing 119 171 FRU locations 69 76 FRU part numbers 1 67 71 78 H hard disk drive replacing 93 134 hardware installing or replacing desktop computers device drivers obtaining 175 external options 125 tower computers device drivers obtaining 123 external options 81 heat sink fan assembly replacing 102 151 Identifying FRUs 69 76 installing operating system 59 solid state drive 95 installing options memory module 88 131 PCI Express card 85 129 K keyboard replacing 121 173 L Lenovo Solution Center 53 locating components 69 76 looking up part numbers 1 67 71 78 memory module installing replacing 88 131 183 system board 88 131 Microphone connector 69 76 microprocessor replacing 106 156 mouse replacing 121 173 O optical drive replacing 96 136 Optional service CRUs 69 76 P part numbers 1 67 71 78 parts replacement completing 122 174 password Administrator 56 considerations 56 Power On Password 56 setting changing deleting 56 passwords erasing 57 lost or forgotten 57 passwords using 55 PCI Express card 85 129 installing replacing 85 129 slots 85 129 power supply assembly replacing 101 147 Power On Password 56 R rear connectors 68 75 rear fan assembly replacing 90 rear Wi Fi antenna installing removing 118 169 recovering from a POST and BIOS update failure 179 recovery Boot block Rec
104. ion and power interface ACPI BIOS Being an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power on features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically e Wake Up on Alarm You can specify a date and time at which the computer will be turned on automatically This can be either a single event or a daily event e Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from another computer on the local area network LAN To enable the Wake on LAN function or the Wake Up on Alarm function on the Windows 8 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound gt Power Options 3 In the left panel click Choose what the power buttons do 4 In the Shutdown setting section clear Turn on fast startup Note If the settings are unavailable click Change settings that are currently unavailable 5 Click Save changes 180 ThinkCentre E73 Hardware Maintenance Manual
105. ions Chapter 8 Locations 73 Locating connectors controls and indicators on the front of your computer Figure 6 Front connector control and indicator locations on page 74 shows the locations of the connectors controls and indicators on the front of your computer gt E gt El N 9o 5 5 1 5 Figure 6 Front connector control indicator locations Optical drive eject close button USB 2 0 connector USB port 2 B Power switch Microphone connector KE Hard disk drive activity indicator Headphone connector El Power indicator USB 2 0 connector USB port 1 74 ThinkCentre E73 Hardware Maintenance Manual Locating connectors on the rear of your computer Figure 7 Rear connector locatio computer Some connectors on ns on page 75 shows the locations of the connectors on the rear of your the rear of your computer are color coded to help you determine where to connect the cables on your computer lal Edo Q es Og Reese 3980898909858 OO 2020202080208 AUS O So 96 O MEA n of can e 262 L N Km ls Figure 7 Rear connector locations Power cord connector E DisplayPort connector EJ VGA mon
106. isc you are using is clean To remove dust or fingerprints wipe the disc clean with a Soft cloth from the center to the outside Wiping a disc in a circular motion might cause loss of data Verify that the disc you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Action Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to your Selecting or changing the startup device sequence on page 58 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and cannot be changed If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Chapter 5 Troubleshooting and diagnostics 39 DVD problems Select your symptom from the following list e Black screen instead of DVD video on page 40 e DVD mo
107. itor connector USB 3 0 connectors USB 2 0 connectors Microphone connector Audio line out connector Connector Audio line in connector Audio line out connector DisplayPort connector Audio line in connector EJ PCI Express x16 graphics card slot PCI Express x1 card slots 2 Ethernet connector Security lock slot Padlock loop Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Chapter 8 Locations 75 Connector Ethernet connector Microphone connector USB 2 0 connector USB 3 0 connector VGA monitor connector Description Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Used to attach a device
108. ive Cable 4 System Board 5 Power Supply RPL computer cannot access programs from its own hard 1 If network administrator is using LCCM Hybrid RPL disk check startup sequence a First device network b Second device hard disk 2 Hard disk drive RPL computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Serial or parallel port device failure system board port 1 External Device Self Test OK 2 External Device 3 Cable 4 System Board Serial or parallel port device failure adapter port 1 External Device Self Test OK 2 External Device 3 Cable 4 Alternate Adapter 5 System Board Some or all keys on the keyboard do not work 1 Keyboard 2 Keyboard Cable 3 System Board Undetermined problems If you encounter undetermined problems do the following 1 Turn off the computer and the power 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapter cards Memory modules Chapter 7 Symptom to FRU index 65 Extended video memory External Cache RAM Hard disk drive h Diskette drive 3 Turn on the power and the computer to re test the system d e External Cache f 9 4 Repeat steps 1 through 3 until you find the failing device or adapter cards If all devices and adapter cards have been removed and the problem continues replace the system board See Replacing the s
109. king software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no apparent reason Symptom The adapter stops working for no apparent reason Action The network driver files may be corrupt or missing Update the driver by referring to the Solution description for the procedure to make sure that the correct device driver is installed 46 ThinkCentre E73 Hardware Maintenance Manual The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions Make sure that WOL is enabled in the BIOS Setup Utility program Ifitis check with your LAN administrator for the necessary settings If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Symptom If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions Use Category 5 wiring and make sure that the network cable is securely connected Connect to 1000 BASE T hub switch not 1000 BASE X If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Symptom If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Actions e Try another cable Make sure that the link par
110. l interruptor de alimentaci n de la fuente de alimentaci n no desconectan la corriente el ctrica suministrada al dispositivo Adem s el dispositivo podr a tener m s de un cable de alimentaci n Para suprimir toda la corriente el ctrica del dispositivo aseg rese de que todos los cables de alimentaci n est n desconectados de la toma de corriente AA 2U 10 Chapter 2 Safety information 27 28 ThinkCentre E73 Hardware Maintenance Manual Chapter 3 General information This chapter provides general information that applies to all machine types supported by this manual Specifications This section lists the physical specifications for your computer For machine types 10AS and 10AV Dimensions Width 160 mm 6 3 inches Height 396 5 mm 15 6 inches Depth 399 6 mm 15 7 inches Weight Maximum configuration as shipped 7 5 kg 16 5 Ib without package Maximum configuration as shipped 10 5 kg 23 1 Ib with package Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage in original shipping package 40 C to 60 C 40 F to 140 F Storage without package 10 C to 60 C 14 F to 140 F without package Humidity Operating 2096 to 8096 non condensing Non operating 2096 to 9096 non condensing e Altitude Operating 15 2 to 3 048 m 50 to 10 000 ft Non operating 15 2 to 10 668 m 50 to 35 000 ft Electrical input nput voltage Low range Minimum 100
111. lenovo ThinkCentre E73 Hardware Maintenance Manual Thnktentre NR Machine Types 10AS 10AV 10AU 10AW 10BF and 10BG Note Before using this information and the product it supports be sure to read and understand Chapter 2 Safety information on page 3 and Appendix A Notices on page 181 First Edition September 2013 O Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 About this manual Important safety information Chapter 2 Safety information General safety Electrical safety Voltage selection switch Safety inspection guide Handling electrostatic sensitive devices Grounding A Safety notices multi lingual fareations Chapter 3 General information Specifications For machine types 1046 End 10AV For machine eer 10AU 10AW 10BF and 10BG Lenovo programs Accessing Lenovo programs on s Windows 7 operating system Accessing Lenovo programs on une Windows 8 operating system Lenovo Support Web site Chapter 4 General checkout Problem determination tips Chapter 5 US and diagnostics Basic troubleshooting Accessing Control Panel on the Windows 8 operating system Troubleshooting procedure Troublesh
112. les d interface des connecteurs n 3 Branchez les c bles d interface sur des connecteurs B brenehez tous les c bles des unit s 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unit s SOUS TENSION A ATTENTION Remplacer la pile au lithium usag e par une pile de r f rence identique exclusivement r f rence 45 1566 ou suivre les instructions du fabricant qui en d finit les quivalences Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et peut exploser en cas de mauvaise utilisation de mauvaise manipulation ou de mise au rebut inappropri e Ne pas Ja jeter l eau e des temp ratures sup rieures 100 C chercher la r parer ou la d monter Ne pas mettre la pile la poubelle Pour la mise au rebut se reporter la r glementation en vigueur 16 ThinkCentre E73 Hardware Maintenance Manual A ATTENTION Si des produits laser tels que des unit s de CD ROM de DVD ROM des unit s fibres optiques ou des metteurs sont install s prenez connaissance des informations suivantes Neretirez pas le carter En ouvrant l unit de CD ROM ou de DVD ROM vous vous exposez au rayonnement dangereux du laser Aucune piece de l unit n est r parable Pour viter tout risque d exposition au rayon lase
113. let If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages e Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing Field Replaceable Units FRU e Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position e f you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause an electric shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages
114. m on page 55 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence Read the information displayed on the right side of the screen 4 Press F10 to save and exit the Setup Utility program See Exiting the Setup Utility program on page 59 Enabling ErP compliance mode You can enable the energy related products directive ErP compliance mode through the Power menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby or off mode To enable ErP compliance mode in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Power gt Enhanced Power Saving Mode and press Enter Select Enabled and press Enter From the Power menu select Automatic Power On and press Enter Select Wake on Lan and press Enter Select Disabled and press Enter NO 0 AS Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Note When ErP compliance mode is enabled you can wake up your computer by doing one of the following e Pressing the power switch e Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable
115. m the operating system or both For the explanation of these messages refer to the information supplied with that software package Before replacing a FRU ensure that the latest level of BIOS is installed on the system A down level BIOS might cause false errors and unnecessary replacement of the system board For more information on how to determine and obtain the latest level BIOS see BIOS levels on page 177 Use the following procedure to help determine the cause of a problem 1 Power off the computer and all external devices Check all cables and power cords Set all display controls to the middle position Power on all external devices af WwW Power on the computer e Look for displayed error codes e Listen for beep codes e Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you do receive the correct response proceed to step 7 6 Look at the following conditions and follow the instructions e If you hear beep codes during POST go to Beep symptoms on page 61 e f the computer displays a POST error go to POST error codes on page 62 e the computer hangs and no error is displayed tum off the computer and the power Then turn the power and the computer back on continue at step 7 7 Run the Diagnostic programs See Diagnostics on page 53 e f you receive an error replace the part that the diagnostic progr
116. mbly on page 151 Note Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything 4 Locate the system board and disconnect all cables connected to the system board See Locating parts on the system board on page 79 5 Lift the small handle open the retainer to access the microprocessor EL A nn Figure 101 Accessing the microprocessor 6 Lift the microprocessor straight up and out of the microprocessor socket Figure 102 Removing the microprocessor Notes a Your microprocessor and socket might look different from the one illustrated Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 157 b Note the orientation of the microprocessor in the socket You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches EX on the microprocessor This is important when installing the new microprocessor on the system
117. ment go to Completing the parts replacement on page 122 Installing or removing the front Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page 1 This section provides instructions on how to install or remove the front Wi Fi antenna Installing the front Wi Fi antenna To install the front Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the front bezel See Removing and reinstalling the front bezel on page 83 4 Peel off the paper that protects the stickers on the front antenna Chapter 9 Replacing FRUs machine types 10AS and 10AU 119 Figure 55 Peeling off the paper that protects the stickers 5 Stick the front antenna to the front panel as shown Then insert the front antenna cable through the hole in the front panel es Figure 56 Installing the front Wi Fi antenna 6 Connect the front antenna cable to the Wi Fi card module What to do next To work with another piece of hardware go to the appropriate section 120 ThinkCentre E73 Hardware Maintenance Manual To complete the installation or replacement go to Completing the parts replacement on page 122 Removing the front Wi Fi antenna To remove the fro
118. mit ordnungsgem geerdetem Schutzkontakt anschlie en e Die Signalkabel nach M glichkeit einh ndig anschlie en oder l sen um einen Stromschlag durch Ber hren von Oberfl chen mit unterschiedlichem elektrischem Potenzial zu vermeiden e Ger te niemals einschalten wenn Hinweise auf Feuer Wasser oder Geb udesch den vorliegen e Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem Offnen des Geh uses zu unterbrechen sofern in den Installations und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind Zum Installieren Transportieren und ffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gem der folgenden Tabelle anschlie en und abziehen Schalten Sie alle Einheiten AUS Schalten Sie alle Einheiten AUS Schlie en Sie erst alle Kabel an die Einheiten an Ziehen Sie zuerst alle Netzkabel aus den Schlie en Sie die Signalkabel an die Buchsen an Netzsteckdosen 3 Ziehen Sie die Signalkabel aus den Buchsen SchlieBen Sie die Netzkabel an die Steckdose an Schalten Sie die Einheit EIN 4 Ziehen Sie alle Kabel von den Einheiten ab CAUTION Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige vom Hersteller empfohlene Batterie ersetzen Enth lt das System ein Modul mit einer Lithiumbatterie dieses nur durch ein Modul desselben Typs
119. mmon name Be significantly different from your previous passwords Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Notes e After you set a Hard Disk Password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another e the Hard Disk Password is forgotten there is no way to reset the password or recover data from the hard disk drive
120. moving the computer cover To remove the computer cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 67 and Locating connectors on the rear of your computer on page 68 4 Remove any locking device that secures the computer cover such as a padlock or a Kensington style cable lock 82 ThinkCentre E73 Hardware Maintenance Manual 5 Remove the two screws that secure the computer cover and slide the computer cover to the rear to remove it 3333333333 3333333 OOO BBB Figure 11 Removing the computer cover Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 Chapter 9 Replacing FRUs mach
121. n page 1 This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 163 11 12 13 Remove the front bezel See Removing and reinstalling the front bezel on page 127 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 128 Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 79 Note Ensure you note the locations of the cables when you disconnect the cables from the system board Lower the drive bay assembly See Accessing the system board components and drives on page 128 Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis Figure 108 Removing the front audio and USB assembly Install the front audio and USB assembly bracket into the chassis and align the screw hole in the bracket with the corresponding hole in the chassis Install the screw to secure the bracket to the chassis Pivot the drive bay assembly upward and reconnect the front USB and front audio cables to the sys
122. n the bottom of the heat sink and fan assembly Install all memory modules and PCI Express cards removed from the failing system board onto the new system board See Installing or replacing a memory module on page 88 and Installing or replacing a PCI Express card on page 85 Refer to your record to connect cables to the new system board You also can refer to Locating parts on the system board on page 72 to help you locate the connectors on the system board and connect cables To complete the replacement go to Completing the parts replacement on page 122 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling 110 ThinkCentre E73 Hardware Maintenance Manual To install the microprocessor socket cover do the following 1 After you have removed the microprocessor from the failing system board close the microprocessor retainer and then put the lever to the locked position to secure the retainer in place 2 Note the orientation of the socket cover and install one side of the socket cover onto the microprocessor socket Carefully press the other side of the socket cover downward until the socket cover snaps into position Note Your microprocessor socket and cover might look slightly different from the illustration Figure 43 Installing the socket cover onto the microprocessor socket 3 Carefully check the four corners of the socket cover to ensure t
123. nally and is difficult to repeat Actions Verify that all cables and cords are securely connected to the computer and attached devices e Verify that when the computer is on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Hard disk drive problems Select your symptom from the following list e Some or all hard disk drives missing from the Setup Utility program on page 41 e No Operating System Found message or the system not starting from the correct hard disk drive on page 42 Some or all hard disk drives missing from the Setup Utility program Symptom Some or all hard disk drives missing from the Setup Utility program Actions Ensure that all hard disk drive signal cables and power cables are connected correctly Ensure that your computer is configured correctly to support the hard disk drives If your computer is installed with five SATA hard disk drives ensure that the SATA hard disk drive enablement module one to five hard disk drives is installed If your computer is installed with SAS hard disk drives ensure that the SAS hard disk drive enablement module one to five hard
124. ndard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 5 Reinstall the computer cover and connect the power cord For machine types 1577 1579 and 1607 see Completing the parts replacement on page 122 For machine types 1578 1583 and 1652 see Completing the parts replacement on page 174 6 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 through step 3 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord For machine types 1577 1579 and 1607 see Completing the parts replacement on page 122 For machine types 1578 1583 and 1652 see Completing the parts replacement on page 174 Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Controller When this feature is set to Disable all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and cannot be accessed To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program
125. ng a computer General safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object Ensure you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you attempt to lift N Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it nsert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry
126. ng environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment O Copyright Lenovo 2013 181 Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Ce Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others 182 ThinkCentre E73 Hardware Maintenance M
127. ng the rear Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page 1 This section provides instructions on how to install or remove the rear Wi Fi antenna Installing the rear Wi Fi antenna To install the rear Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Install the rear Wi Fi antenna to the rear Wi Fi antenna cable connector attached on the rear of the computer Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 169 3 Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident Figure 117 Installing the rear WiFi antenna What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Removing the rear Wi Fi antenna To remove the rear Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Straighten the rear Wi Fi antenna so that it can be more easily twisted 3 Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer Figure 118 Removing the rear WiFi antenna What to do next e To work with another piece of hardware go to the appropriate section 17
128. nnect the new power supply assembly cables to all drives and the system board See Locating parts on the system board on page 79 150 ThinkCentre E73 Hardware Maintenance Manual 10 Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position Figure 95 Installing the heat sink fan duct 11 Secure the power supply assembly cables with the cable clips and ties in the chassis What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 Chapter 10 Replacing FRUs machine types 10AU 10AW
129. nnectors controls and indicators on the front of your computer Locating connectors on the rear of your computer Locating major FRUS and CRUs Looking up FRU information Locating parts on the system board Locating internal drives For machine OES 10AU 10AW 10BF and 10BG 51 52 53 53 55 55 55 55 56 56 56 56 56 57 57 58 58 58 58 59 59 61 61 61 61 62 64 65 67 67 67 68 69 71 72 73 73 Locating connectors controls and indicators on the front of your computer Locating connectors on the rear of your computer Er Locating major FRUS and CRUS Looking up FRU information Locating parts on the system board Locating internal drives Chapter 9 Replacing FRUs machine types 10AS and 10AU Handling static sensitive devices Installing or replacing hardware Installing external options Removing the computer cover Removing and reinstalling the front Installing or replacing a PCI Express card Installing or replacing a memory module Replacing the rear fan assembly Replacing the battery Replacing the primary hard disk diva Installing the solid state drive Replacing the optical drive Replacing the slim card reader Replacing the power supply assembly Replacing the heat sink and fan assembly Replacing the thermal sensor Replacing the microprocessor Replacing the system board Replacing the front audio and USB assembly Replacing the Wi F
130. nt Wi Fi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets Remove the computer cover See Removing the computer cover on page 82 Remove the front bezel See Removing and reinstalling the front bezel on page 83 Disconnect the front antenna cable from the Wi Fi card module Remove the front antenna and cable from the front of the computer ar WwW nnm SSSSSSSSA OI Figure 57 Removing the front Wi Fi antenna What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the keyboard or mouse To replace the keyboard or mouse do the following 1 Disconnect the old keyboard cable or mouse cable from the computer Chapter 9 Replacing FRUs machine types 10AS and 10AU 121 2 Connect a new keyboard or mouse to one of the USB connectors on the computer Depending on where you want to connect the new keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 67 or Locating connectors on the rear of your computer
131. ntify potential safety hazards due to attachment of features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover Chapter 2 Safety information 5 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids o
132. ny repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Locate the rear fan assembly See Locating major FRUs and CRUs on page 69 4 Disconnect the rear fan assembly cable from the system fan connector on the system board See Locating parts on the system board on page 72 90 ThinkCentre E73 Hardware Maintenance Manual 5 The rear fan assembly is attached to the chassis by four rubber mounts Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis Note The new rear fan assembly will have four new rubber mounts attached UP EU LLL Le Figure 20 Removing the rear fan assembly 6 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes Chapter 9 Replacing FRUs machine types 10AS and 10AU 91 7 Pull on the tips of the rubber mounts until the rear fan assembly is secured in place OOOO Figure 21 Installing the rear fan assembly
133. o and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Playback is very slow or choppy Symptom Playback is very slow or choppy Actions Disable any background programs such as AntiVirus or Desktop Themes 40 ThinkCentre E73 Hardware Maintenance Manual e Ensure that video resolution is set to less than 1152 x 864 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Invalid disc or no disc found message Symptom Invalid disc or no disc found message Actions Ensure that a DVD disc is in the drive with the shiny side of the disc facing down Ensure that video resolution is set to less than 1152 x 864 e On computers that have a CD ROM or CD RW drive in addition to a DVD ROM drive make sure that the DVD disc is in the drive labeled DVD If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Intermittent problems Symptom A problem occurs only occasio
134. oblem you might need technical assistance Contact your software manufacturer or see Lenovo Support Web site on page 32 for details USB problems Symptom The USB connectors cannot be accessed Actions Make sure the USB cable is securely connected to the USB connector and to the USB device Ifthe USB device has its own power cord make sure it is attached to a properly grounded electrical outlet If the USB device has its own On Off switch make sure it is in the On position If the USB device has an Online switch make sure it is in the Online position If the USB device is a printer make sure paper is loaded correctly Make sure any device drivers or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device Reset the device by detaching and reattaching the USB connector If these actions do not correct the problem run the diagnostic programs to test the USB connector see Lenovo Solution Center on page 53 for instructions If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Lenovo Support Web site on page 32 52 ThinkCentre E73 Hardware Maintenance Manual Diagnostics The diagnostic program is used to test hardware components of your computer The diagnostic program can also report operating system controlled settings that interfere with the correct operation of your computer
135. og in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 55 Then follow the instructions on the screen You can use either the keyboard or the mouse to navigate through BIOS menu choices The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password e Administrator Password e Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections O Copyright Lenovo 2013 55 Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines Have at least eight characters in length Contain at least one alphabetic character and one numeric character e Setup Utility program and hard disk drive passwords not case sensitive e Not be your name or your user name Not be a common word or a co
136. olled files Comparing the configuration and software set up between working and non working systems will often lead to problem resolution 34 ThinkCentre E73 Hardware Maintenance Manual Chapter 5 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Lenovo Support Web site on page 32 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the Safety Warranty and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone Son on 1 The computer does not start Verify that when you press the power switch e The power cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector
137. om the optical drive Hold the optical drive and remove the two screws that secure the optical drive Figure 75 Removing the optical drive Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 137 7 Press the drive bay assembly clip El inward and pivot the drive bay assembly downward as shown Figure 76 Lowering the drive bay assembly 8 Slide the optical drive out of the front of the computer Figure 77 Removing the optical drive 138 ThinkCentre E73 Hardware Maintenance Manual 9 Slide the new optical drive into the optical drive bay from the front of the computer Figure 78 Installing a new optical drive 10 Hold the new optical drive and pivot the drive bay assembly upward Align the screw holes in the new optical drive with the corresponding holes in the drive bay Then install the two screws to secure the new optical drive in place Figure 79 Installing the optical drive Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 139 11 Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 79 Then locate an available five wire power connector and connect it to the rear of the new optical drive Figure 80 Connecting the optical drive 12 Lower the drive bay assembly What to do next To work with another piece o
138. omputer cover and reconnect the power cords for the computer and monitor For machine types 1577 1579 and 1607 see Completing the parts replacement on page 122 For machine types 1578 1583 and 1652 see Completing the parts replacement on page 174 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive Wait a few minutes Then the recovery session begins The recovery session will take two to three minutes During this time a warning message will be displayed and no action is needed from you After the recovery session is completed there will be no video and your computer will automatically turn off Repeat step 1 through step 4 Move the jumper back to the standard position pin 1 and pin 2 Reinstall any parts and reconnect any cables that have been removed or disconnected Chapter 11 Additional service information 179 13 Reinstall the computer cover and reconnect power cords and all other external cables For machine types 1577 1579 and 1607 see Completing the parts replacement on page 122 For machine types 1578 1583 and 1652 see Completing the parts replacement on page 174 14 Turn on the computer to restart the operating system Power management Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Advanced configurat
139. on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has two monitor connectors be sure to use the connector on the graphics card The keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the computer No keys are stuck The mouse does not work Verify that The computer is turned on The mouse is securely connected to a USB connector on the computer e The mouse is clean O Copyright Lenovo 2013 35 Dom Se The operating system does not Verify that start e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 58 The computer beeps multiple Verify that no keys are stuck times before the operating system starts Accessing Control Panel on the Windows 8 operating system On the Windows operating system you can view and change computer settings through Control Panel To access Control Panel on the Windows 8 operating system do one of the following e From the desktop 1 Move the cursor to the top right or bottom right co
140. ooting Audio problems CD problems DVD problems Intermittent problems Hard disk drive problems a Keyboard mouse or pointing device problems Dp Monitor problems Networking problems Option problems Performance and lockup problems Printer problems Serial port problems O Copyright Lenovo 2013 29 29 29 30 30 30 32 32 33 33 35 35 36 36 37 37 39 40 41 41 42 44 45 48 49 50 51 Software problems USB problems Diagnostics Lenovo Solution Canter Chapter 6 Using the PDP a program Starting the Setup Utility program Viewing and changing settings Using passwords Password considerations Power On Password Administrator Password Hard Disk Password 2 Setting changing and deleting password Erasing lost or forgotten ca clearing CMOS E clint agi iy Vent ira 2 Enabling or disabling a devies Selecting a startup device Daia Selecting a temporary startup device Selecting or the startup device sequence 35 Enabling ErP compliance ode Changing the BIOS FASE before instaling a new operating system 42 lt Exiting the Setup Utility program Chapter 7 Symptom to FRU index Hard disk drive boot error Power supply problems Beep symptoms POST error codes Miscellaneous error messages Undetermined problems Chapter 8 Locations For machine types 10AS and 10AU Locating co
141. or do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Lay the computer on its side for easier access to the system board 4 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 102 Note Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything 5 Lift the small handle E and open the retainer to access the microprocessor EL E esa A EE lm fil l en H Figure 39 Accessing the microprocessor 6 Lift the microprocessor straight up and out of the microprocessor socket Figure 40 Removing the microprocessor Chapter 9 Replacing FRUs machine types 10AS and 10AU 107 Notes a Your microprocessor and socket might look different from the one illustrated b Note the orientation of the microprocessor in the socket You can either look fo
142. or from the chassis Figure 37 Removing the thermal sensor 7 Pull the entire thermal sensor out of the chassis Chapter 9 Replacing FRUs machine types 10AS and 10AU 105 8 Insert the connector and cable of the new thermal sensor into the hole the chassis Then align the two tabs on the plastic holder holding the thermal sensor with the two holes Ell and the chassis and push the plastic holder until it snaps into position Figure 38 Installing the new thermal sensor 9 Reconnect the thermal sensor cable to the system board See Locating parts on the system board on page 72 10 Reinstall the front bezel See Removing and reinstalling the front bezel on page 83 What to do next e To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the microprocessor CAUTION 106 ThinkCentre E73 Hardware Maintenance Manual The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocess
143. ormation about passwords see Using passwords on page 55 Operating system password Note This section applies only to computer models that have an operating system preinstalled from Lenovo An operating system password very similar to a power on password and denies access to the computer by an unauthorized user when the password is activated The computer is unusable until the correct password is entered and recognized by the computer Vital Product Data Each computer has a unique Vital Product Data VPD code stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see Flash update procedures on page 177 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level of BIOS e To determine the current Level of BIOS Start the Setup Utility Select Standard CMOS Features Sources for obtaining the latest level BIOS available 1 Lenovo support web site http www lenovo com support 2 Lenovo Customer Support Center 3 Levels 1 and 2 Support To update flash the BIOS see Flash update procedures on page 177 Note BIOS settings vary by operating system Change the BIOS settings before installing a new operating syst
144. ots 2 PCI Express x16 graphics card slot System fan connector EH Battery Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on When installing or replacing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardware on page 81 for instructions on how to install or replace internal drives for your computer Figure 5 Drive bay locations on page 73 shows the locations of the drive bays Y Figure 5 Drive bay locations El Bay 1 Optical drive bay with an optical drive installed on some models El Bay 2 Slim card reader drive bay El Bay 3 Primary hard disk drive bay with a 3 5 inch SATA hard disk drive installed Bay 4 Secondary hard disk drive bay For machine types 10AU 10AW 10BF and 10BG This section provides information to help you locate your computer connectors components parts on the system board and internal drives Note The components in your computer might look slightly different from the illustrat
145. overy 179 removing computer cover 82 126 replacing battery 92 133 hard disk drive 93 134 heat sink and fan assembly 102 151 microprocessor 106 156 slim card reader 98 140 solid state drive 143 S security enabling or disabling 57 selecting startup device 58 temporary startup device 58 Self service CRUs 69 76 setting password 56 settings 184 ThinkCentre E73 Hardware Maintenance Manual changing 55 viewing 55 Setup Utility 55 Setup Utility program starting 55 Setup Utility exiting 59 slim card reader replacing 98 140 solid state drive installing 95 solid state drive replacing 143 starting the Setup Utility program 55 startup device 58 sequence changing 58 temporary selecting 58 static sensitive devices handling 81 125 support web site support 32 support web site 32 system board locating parts 72 79 locations 72 79 memory module 88 131 System board components accessing 128 system fan assembly replacing 161 T temporary startup device 58 the BIOS updating flashing 178 179 thermal sensor replacing 104 154 tower computers hardware installing or replacing device drivers obtaining 123 external options 81 troubleshooting basic 35 troubleshooting diagnostics 35 U updating flashing the BIOS 178 updating flashing the BIOS 179 USB 2 0 connector 76 USB 3 0 connector 76 USB connector 69 using passwords 55 Setup Utility 55 V VGA monitor connector 69 76 viewing
146. pointed object Scraping the surface of the reader with your nail or anything hard Using or touching the reader with a dirty finger The surface of your finger is very different from when you enrolled your fingerprint The wireless keyboard does not work Symptom The wireless keyboard does not work Action If the Transceiver Communications LED is on and the wireless Keyboard does not work restart your computer If restarting your computer does not solve the problem verify that the following conditions are met The batteries are properly installed e The batteries still retain their current The wireless Keyboard is located less than ten meters away from the transceiver e The transceiver is fully installed Action If the Transceiver Communications LED is not on reconnect the transceiver and the keyboard Chapter 5 Troubleshooting and diagnostics 43 Monitor problems Note Many monitors have status indicator lights and built in controls for adjusting brightness contrast width height and other picture adjustments However the controls vary from monitor type to monitor type For information about the status lights and using the controls refer to the documentation that comes with your monitor Select your symptom from the following list e Wrong characters appear on the screen on page 44 e The monitor works when you turn on the computer but goes blank after some period of computer inactivity on page 44
147. profile Action Do the following 1 Exit the application that uses the sound device for example Windows Media Player Open Control Panel Click Hardware and Sound gt Sound Select the Playback tab If you are using the Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using the AV profile select Stereo Audio and click the Set Default button 6 Click OK to close the Sound window a a ON Note Bluetooth is supported only on some computer models Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list e An option that was just installed does not work on page 48 e An option that previously worked does not work now on page 48 An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that The option is designed for your computer You followed the installation instructions supplied with the option and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly You have not loosened other installed options or cables e f the option is an adapter you have provided enough hardware resources for the adapter to function correctly See the documentation supplied with the adapter a
148. pter 6 Using the Setup Utility program on page 55 Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the hard disk drive To replace the hard disk drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 126 3 Remove the front bezel See Removing and reinstalling the front bezel on page 127 134 ThinkCentre E73 Hardware Maintenance Manual 4 Note the location of the four screws Ell that secure the hard disk drive Then pivot the drive bay assembly upward Figure 71 Pivoting the drive bay assembly 5 Hold the hard disk drive and remove the four screws that secure the hard disk drive Then remove the hard disk drive from the drive bay assembly Figure 72 Removing the hard disk drive 6 Disconnect the signal cable and the power cable from the hard disk drive to completely remove the hard disk drive from the chassis 7 Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 79 Then locate an available five wire power connector and connect it to the rear of the new hard
149. r respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent manuel A DANGER Certains produits laser contiennent une diode laser int gr e de classe Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer l aide d instruments optiques A gt 18 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 Ibs ATTENTION Soulevez la machine avec pr caution AA ATTENTION L interrupteur de contr le d alimentation de l unit et l interrupteur dubloc d alimentation ne coupent pas le courant lectrique alimentantl unit En outre le syst me peut tre quip de plusieurs cordonsd alimentation Pour mettre l unit hors tension vous devez d connectertous les cordons de la source d alimentation Chapter 2 Safety information 17 AA 2 7 mp m 10m AA VORSICHT An Netz Telefon und Datenleitungen k nnen gef hrliche Spannungen anliegen Aus Sicherheitsgr nden e Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren e Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlie en e Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen
150. r mouse Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 173 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 55 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating major FRUs and CRUs on page 76 for the locations of various components in your computer Ensure that the cables are routed correctly Keep cables clear of the hinges and sides of the computer chassis to avoid interference with closing the computer cover Lower the drive bay assembly See Accessing the system board components and drives on page 128 If you have removed the front bezel reinstall it See Removing and reinstalling the front bezel on page 127 Position the computer cover on the chassis so that the rail guides on the computer cover engage the rails on the chassis Then slide the computer cover to the front of the computer until it snaps into position and is closed Then install the two screws to secure the computer cover 2
151. r signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts e Keep the parts in protective packages until they are inserted into the product e Avoid contact with other people while handling the part Wear a grounded wrist strap against your skin to eliminate static on your body e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Select a grounding system such as those listed below to provide protection that meets the specific service req
152. r the small triangle on one corner of the microprocessor or note the orientation of the notches EX on the microprocessor This is important when installing the new microprocessor on the system board Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 7 Ensure that the small handle is in the raised position and the microprocessor retainer is fully open 8 Remove the protective cover that protects the gold contacts of the new microprocessor 9 Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket 10 Lower the new microprocessor straight down into the microprocessor socket on the system board Figure 41 Installing the microprocessor 11 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 12 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 102 108 ThinkCentre E73 Hardware Maintenance Manual 13 Reconnect all cables that were disconnected from the system board What to do next To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing
153. rd disk drive boot error on page 1 Power Supply 61 2 System Board Diskette drive in use light remains on or does not light 1 Diskette Drive when drive is active 2 System Board 3 Diskette Drive Cable Flashing cursor with an otherwise blank display 1 System Board 2 Primary Hard Disk Drive 3 Hard Disk Drive Cable Incorrect memory size during POST 1 Run the Memory tests 2 Memory Module 3 System Board Insert a Diskette icon appears with a known good 1 System Board diagnostics diskette in the first 3 5 inch diskette drive 2 Diskette Drive Cable 3 Network Adapter Intensity or color varies from left to right of characters 1 Display and color bars 2 Video adapter if present 3 System Board No power or fan not running 1 See Hard disk drive boot error on page 61 64 ThinkCentre E73 Hardware Maintenance Manual Message Symptom FRU Action Non system disk or disk error type message with a 1 Diskette Drive known good diagnostic diskette 2 System Board 3 Diskette Drive Cable Other display symptoms not listed above including blank or illegible display 2 System Board Power on indicator or hard disk drive in use light not on but computer works correctly 2 System Board Printer problems 1 Printer Program loads from the hard disk with known good 1 Run Setup and check Startup sequence diagnostics diskette in the first 3 5 inch diskette drive 2 Diskette Drive 3 Diskette Dr
154. re for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 Notes 1 Use only computer parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 74 and Locating connectors on the rear of your computer on page 75 to identify the O Copyright Lenovo 2013 125 required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to remove the computer cover CAUTION Turn off the computer and wait three to five minutes to let the
155. rner of the screen to display the charms 2 Click Settings 3 Click Control Panel e From the Start screen 1 Move the cursor to the top right or bottom right corner of the screen to display the charms 2 Click Search 3 On the Apps screen scroll to the right side and click Control Panel in the Windows System section Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Verify that the cables for all attached devices are connected correctly and securely 2 Verify that all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to your Chapter 6 Using the Setup Utility program on page 55 4 Go to the Troubleshooting on page 37 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects To restore a captured configuration do
156. ropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Installing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page 1 Chapter 9 Replacing FRUs machine types 10AS and 10AU 95 This section provides instructions on how to install the 2 5 inch solid state drive To install the solid state drive do the following 1 Install the solid state drive into the storage converter Then install the four screws to secure the solid state drive to the storage converter Figure 27 Installing the solid state drive into the storage converter 2 Connect the signal cable and the power cable to the solid state drive 3 Install the solid state drive into the hard disk drive bay See Replacing the primary hard disk drive on page 93 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install or replace the optical drive Note The optical drive is only available in some models To replace an optic
157. rovides instructions on how to replace the solid state drive The solid state drive is only available in some models It might be installed in the hard disk drive bay or on the bottom of the optical drive bay e To replace the solid state drive in the hard disk drive bay see Replacing the solid state drive in the hard disk drive bay on page 143 Toreplace the solid state drive on the bottom of the optical drive bay see Replacing the solid state drive on the bottom of the optical drive bay on page 144 Replacing the solid state drive in the hard disk drive bay To replace the storage converter with the solid state drive installed in it you might follow the steps of replacing the hard disk drive See Replacing the hard disk drive on page 134 To replace the solid state drive in the storage converter do the following 1 Remove the four screws that secure the solid state drive to the storage converter Then remove the drive from the converter as shown Figure 85 Removing the solid state drive from the storage converter 2 Take the new solid state drive out of the static protective package Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 143 3 Position the solid state drive into the storage converter so that the holes in the drive are aligned with the corresponding holes in the converter Then install the four screws to secure the solid state drive to the converter Figure 86 Installing the
158. rrect the problem your monitor might need service See Lenovo Support Web site on page 32 for details Networking problems The following are the most common networking problems Select your networking problem from the following list e Ethernet problems on page 45 e A wireless LAN problem on page 47 e wireless WAN problem on page 47 e Bluetooth problem on page 48 Ethernet problems For Ethernet problems select your symptom from the following list e Your computer cannot connect to the network on page 46 Chapter 5 Troubleshooting and diagnostics 45 e The adapter stops working for no apparent reason on page 46 e If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur on page 47 e If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps on page 47 Your computer cannot connect to the network Symptom Your computer cannot connect to the network Actions Ensure that The cable is installed properly The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable The cable is installed properly You ar
159. rs on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system POST Error code POST Error message Description Action 00 Machine Type or Serial Number is INVALID This error message is displayed when the machine type or the serial number is invalid 0211 Keyboard not found This error message is displayed when there is no keyboard detected 0135 Fan failure The system might be overheating Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program Note If the problem is caused by the microprocessor fan pressing F10 will not solve the problem 0164 Memory size decreased This error message is displayed when the memory size has decreased Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 62 ThinkCentre E73 Hardware Maintenance Manual POST Error code POST Error message Description Action 1762 Configuration change has occurred This error message is displayed when a hard disk drive or optical drive change has been made Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 1820 More than one external fingerprint reader If more than one external fingerprint reader is is attached Power off and remove all but conn
160. rts in your computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Disconnect the power supply assembly cables from all drives and from the 24 pin power connector and 4 pin power connector on the system board See Locating parts on the system board on page 72 Chapter 9 Replacing FRUs machine types 10AS and 10AU 101 4 Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly Figure 35 Removing the screws for the power supply assembly 5 Slide the power supply assembly to the front of the computer and then lift it out of the chassis 6 Ensure that the new power supply assembly is the correct replacement Some power suppl
161. rvice CRUs 70 ThinkCentre E73 Hardware Maintenance Manual Notes e Self service CRUs These CRUs unplug or are secured by no more than two screws Examples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other self service CRUs depending on product design might include memory modules adapter cards hard disk drives and optical drives e Optional service CRUs These CRUs are isolated parts within the computer and are concealed by access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible FRU description Power supply assembly Heat sink and fan assembly Optical drive available in some models Front Wi Fi antenna available in some models 7 e ee di ER eraso DE mismo SSCS Eg Ep e Wi Fi adapter card available in some models Wi Fi card module available in some models Rear Wi Fi antenna available in some models 17 Peripheral Component Interconnect PCI PCI Express card installed in some models available in some models Rear fan assembly ER Looking up FRU information Self service CRU service CRU For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Chapter 8 Locations 71 Locating parts on the system board Figure 4 Syst
162. s a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of the heat sink and fan assembly Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board Follow the following sequence to install the four screws to secure the new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw then fully tighten screw El and then fully tighten screw EL b Partially tighten screw EE then fully tighten screw then fully tighten screw Connect the new heat sink and fan assembly cable to the microprocessor fan connector on the system board See Locating parts on the system board on page 79 Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 153 11 Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position Figure 98 Installing the heat sink fan duct What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replac
163. s de alimentac o sistemas de telecomunicac o redes e modems conectados a menos que especificado de maneira diferente nos procedimentos de instala o e configura o e Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar mover ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar DESLIGUE Tudo DESLIGUE Tudo Primeiramente conecte todos os cabos aos Primeiramente remova os cabos de alimenta o das dispositivos tomadas 3 Conecte os cabos de sinal aos conectores 3 Remova os cabos de sinal dos conectores 4 Conecte os cabos de alimenta o s tomadas 4 Remova todos os cabos dos dispositivos 5 LIGUE os dispositivos CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria com N mero de Pe a 45C1566 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas por um m dulo do mesmo tipo e do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada ou descartada de maneira correta N o Jogue ou coloque na gua Aque a a mais de 100 C 212 F e Conserte nem desmonte Descarte a bateria conforme requerido pelas leis ou regulamentos locais A PRECAUCI N Quando produtos a laser como unidades de CD ROMs unidades de DVD ROM dispositivos de fibra tica ou transmissores estiverem instala
164. s well as the documentation for any other installed adapters to determine the resources required for each adapter If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 An option that previously worked does not work now Symptom An option that previously worked does not work now Actions e Verify that all option hardware and cable connections are secure e f the option comes with its own test instructions use those instructions to test the option e If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly 48 ThinkCentre E73 Hardware Maintenance Manual All external SCSI options are turned on External SCSI options must be turned on before the computer is turned on For more information see your SCSI documentation e Verify that the option and any required device drivers are installed correctly If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following e Ins
165. safety information on page 1 102 ThinkCentre E73 Hardware Maintenance Manual This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 1 Remove the computer cover See Removing the computer cover on page 82 Lay the computer on its side for easier access to the system board E 7 Turn off the computer disconnect all power cords from electrical outlets Locate the heat sink and fan assembly See Locating major FRUs and CRUs on page 69 Disconnect the heat sink fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on page 72 Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board a Partially remove screw El then fully remove screw and then fully remove screw b Partially remove screw EM then fully remove screw and then fully remove screw El Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly
166. sembly into the chassis and align the screw hole in the bracket with the corresponding hole in the chassis 8 Install the screw to secure the new front audio and USB assembly to the chassis 9 Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating parts on the system board on page 72 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the Wi Fi units Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page 1 This section provides instructions on how to replace the Wi Fi units The Wi Fi units include a Wi Fi adapter card a Wi Fi card module and a rear Wi Fi antenna cable Replacing the Wi Fi units involves the following operations e Removing the Wi Fi adapter card on page 113 e Removing the Wi Fi card module on page 114 e Installing the Wi Fi units on page 115 112 ThinkCentre E73 Hardware Maintenance Manual Removing the Wi Fi adapter card To remove a Wi Fi adapter card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 If your computer comes with a Wi Fi car
167. solid state drive into the storage converter What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Replacing the solid state drive on the bottom of the optical drive bay To replace the solid state drive on the bottom of the optical drive bay do the following 1 2 3 Pivot the drive bay assembly upward See Accessing the system board components and drives on Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 126 Remove the front bezel See Removing and reinstalling the front bezel on page 127 page 128 Note the cable routing and disconnect the signal cable and the power cable from the solid state drive See Locating parts on the system board on page 79 144 ThinkCentre E73 Hardware Maintenance Manual 6 Remove the screw El and then carefully slide the solid state drive bracket upward to remove the bracket from the bottom of the optical drive bay 9 Figure 87 Removing the solid state drive bracket 7 Remove the four screws that secure the solid state drive to the bracket Then slide the drive as shown to remove it from the br
168. ssembly by cutting the four rubber mounts Ell and lifting the system fan assembly out of the chassis Note The new system fan assembly will have four new rubber mounts attached Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 161 Figure 106 Removing the system fan assembly 162 ThinkCentre E73 Hardware Maintenance Manual 9 Install the new system fan assembly by aligning the new rubber mounts that came with the new system fan assembly with the corresponding holes in the chassis and then push the rubber mounts through the holes Then carefully pull on the tips of the rubber mounts from the bottom until the new system fan assembly is secured in place Figure 107 Installing the system fan assembly 10 Connect the new system fan assembly cable to the system fan connector on the system board See Locating parts on the system board on page 79 11 Reinstall the heat sink fan duct See Replacing the heat sink and fan assembly on page 151 12 Reinstall the hard disk drive See Replacing the hard disk drive on page 134 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding Important safety information o
169. talled note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Some laser products contain embedded Class Class 3B laser diode Note following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam gt 18 kg 37 lbs gt 32 kg 70 5 Ibs 255 kg 121 2 Ibs CAUTION Use safe practices when lifting AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 7 e 1a AA 8 ThinkCentre E73 Hardware Maintenance Manual Dial y yd sigma gi CL aga gall 9 50 JS la 3 09 50 ee dao gi GS ellas pih A Dia el j ma daai Y 24 5 Ai uae 2 gas si 140 1 cip gi 9 5 Od plus gs ola gui sl yg Dll JS Jia 25 a Axa 45 Cura gig Diab GIS glp Cola ai al 1 3 all pjs Ja Pi
170. ted Then press F10 to save and exit the Setup Utility program 0190 System Security Invalid security change Press F1 to enter the Setup Utility program requested Then press F10 to save and exit the Setup Utility program 0199 System Security Security password retry Press F1 to enter the Setup Utility program count exceeded Then press F10 to save and exit the Setup Utility program Chapter 7 Symptom to FRU index 63 Miscellaneous error messages Message Symptom FRU Action Changing display colors Display Monitor Computer will not power off See Hard disk drive boot 1 Power Switch error on page 61 2 System Board 3 Riser card if installed Computer will not RPL from server 1 Ensure that network is in startup sequence as first device or first device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Computer will not perform a Wake on LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN 3 Ensure Wake on LAN feature is enabled in Setup Configuration see Starting the Setup Utility program on page 55 4 Ensure network administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Ha
171. tem board See Locating parts on the system board on page 79 Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating parts on the system board on page 79 Lower the drive bay assembly See Accessing the system board components and drives on page 128 Reinstall the front bezel See Removing and reinstalling the front bezel on page 127 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 164 ThinkCentre E73 Hardware Maintenance Manual Replacing the Wi Fi units Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page 1 This section provides instructions on how to replace the Wi Fi units The Wi Fi units include a Wi Fi adapter card a Wi Fi card module and a rear Wi Fi antenna cable Replacing the Wi Fi units involves the following operations e Removing the Wi Fi adapter card on page 165 e Removing the Wi Fi card module on page 166 e Installing the Wi Fi units on page 167 Removing the Wi Fi adapter card To remove the Wi Fi adapter card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on p
172. the battery To replace the battery do the following 1 Turn off the computer and disconnect all power cords from electrical outlets N Remove the computer cover See Removing the computer cover on page 126 Remove the heat sink fan duct See Replacing the heat sink and fan assembly on page 151 Depending on your computer model you might need to remove the PCI Express x 16 graphics card for easier access to the battery See Installing or replacing a PCI Express card on page 129 gt Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 133 5 Remove the old battery Figure 69 Removing the old battery 6 Install a new battery Figure 70 Installing a new battery 7 Reinstall the PCI Express x 16 graphics card if you had removed it See Installing or replacing a PCI Express card on page 129 8 Reinstall the heat sink fan duct See Replacing the heat sink and fan assembly on page 151 9 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 174 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 10 Turn on the computer and all attached devices 11 Use the Setup Utility program to set the date time and any passwords See Cha
173. the parts replacement on page 122 Replacing the system board Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the system board CAUTION The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the system board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Lay the computer on its side for easier access to the system board 4 Remove all memory modules and PCI Express cards that are currently installed See Installing or replacing a memory module on page 88 and Installing or replacing a PCI Express card on page 85 5 Remove the heat sink and fan assembly from the failing system board See Replacing the heat sink and fan assembly on page 102 Note Do not let the thermal grease on the bottom of the heat sink and fan assembly get in contact with anything 6 Record the cable routing and cable connections and then disconnect all cables from the system board See Locating parts on the system board on page 72
174. these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off e Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units e f an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid 4 ThinkCentre E73 Hardware Maintenance Manual Voltage selection switch Some computers are equipped with a voltage selection switch located near the power cord connection point on the computer If your computer has a voltage selection switch ensure that you set the switch to match the
175. tings 38 ThinkCentre E73 Hardware Maintenance Manual e fthese actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 CD problems Select your symptom from the following list e audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive on page 39 e A CD or DVD does not work on page 39 e Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer on page 39 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Actions e f you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem e f you are using the Windows 7 operating system follow the action for A CD or DVD does not work on page 39 If this does not correct the problem follow the action for A CD or DVD does not work on page 39 A CD or DVD does not work Symptom A CD or DVD does not work Actions Verify that the disc is inserted correctly with its label up Make sure that the d
176. tner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Symptom You cannot connect using the built in wireless networking card Actions Make sure that your wireless LAN driver is the latest version Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file Make sure that your computer is within range of a wireless access point Make sure that the wireless radio is enabled by double clicking the Access Connections icon in the Windows notification area Note On the Windows 7 operating system click Show hidden icons in the Windows notification area The Access Connections icon is displayed For more information about the icon see the Help in Access Connections Check Network Name SSID and your encryption information Use Access Connections to verify this case sensitive information A wireless WAN problem Message Unauthorized WAN card is plugged in Power off and remove the WAN card Action The wide area network WAN card is not supported on this computer Remove it Note A wireless WAN card is supported only on some computer models Chapter 5 Troubleshooting and diagnostics 47 Bluetooth problem Symptom Sound does not come from the Bluetooth headset or headphone but comes from the local speaker even though the headset or headphone is connected using the Headset profile or AV
177. trol Panel open the Lenovo ThinkVantage Tools program navigation window and double click the dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The programs and the corresponding sections and green texts in Control Panel are listed in the following table Table 2 Programs in Control Panel Program Control Panel section Green text in Control Panel Communications Utility Hardware and Sound Lenovo Web Conferencing Fingerprint Software System and Security Lenovo Fingerprint Reader Hardware and Sound Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Password Manager System and Security Lenovo Password Vault et Power Manager Hardware and Sound Lenovo Power Controls E Recovery Media System and Security Lenovo Factory Recovery Disks Chapter 3 General information 31 Table 2 Programs in Control Panel continuea Program Control Panel section Green text in Control Panel Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore System Update System and Security Lenovo Update and Drivers View Management Utility System and Security Lenovo View Management Utility Note Depending on your computer model some of the programs might not be available Accessing Lenovo programs on the Windows 8 oper
178. ts is displayed Follow the instructions on the screen Procedure 3 1 On the Windows 7 operating system click Start gt Computer On the Windows 8 operating system open the Windows Explorer and click Computer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup Chapter 5 Troubleshooting and diagnostics 49 Click Clean up system files Click the More Options tab In the Programs and Features area click the Clean up button NO a Allist of installed programs is displayed Select the program that you want to remove Click Uninstall Change e Clean out your Inbox Sent Items and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need assistance see the help system for your e mail application Excessive number of fragmented files Symptom Excessive number of fragmented files Action Run the Windows Disk Defragmenter program Note Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive the disk defragmentation process might take up to several hours to complete On the Windows 7 operating system do the following 1 Close any programs that are currently running and close any open windows Click Start gt Computer Right click your C drive entry and then click Properties Click the Tools tab Click Defragment Now then click Continue O1 BO
179. tuirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione La batteria contiene litio e pu esplodere se usata maneggiata o smaltita in modo non corretto Non Gettare o immergere la batteria nell acqua e Riscaldarla ad una temperatura superiore ai 100 gradi 212 gradi F Smontarla ricaricarla o tentare di ripararla Le batterie usate vanno smaltite in accordo alla normativa in vigore DPR 915 82 e successive disposizioni e disposizioni locali 22 ThinkCentre E73 Hardware Maintenance Manual A ATTENZIONE Quando vengono installati prodotti laser quali CD ROM unit DVD ROM unit a fibre ottiche o trasmittenti tener presente quanto segue Nonrimuovere gli sportelli L apertura di un unit laser determinare l esposizione a radiazioni laser pericolose All interno dell unit non vi sono parti su cui effettuare l assistenza tecnica L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcune unit laser contengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio A rr 218 kg 232 kg 255 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura AA ATTEN
180. types 10AS and 10AU on page 81 and Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG on page 125 For FRU part numbers go to http www lenovo com serviceparts lookup Important safety information Be sure to read all caution and danger statements in this manual before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du pr sent document avant d ex cuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorg nge durchf hren Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni Certifique se de ler todas as instru es de cuidado e perigo neste manual antes de executar qualquer uma das instru es Es importante que lea todas las declaraciones de precauci n y de peligro de este manual antes de seguir las instrucciones Haki oda Lil J USI Jia Li sasa gal Gl al US Ge 356 PUE ARCA TE AGA PI UERBO ATO HER MIRA POUR RER gt 22993 95 nr nona nom nanran mymn 22 nx nnxapy wm AS DIME USS 0 DE FINE L ABAS O Copyright Lenovo 2013 1 2 ThinkCentre E73 Hardware Maintenance Manual Chapter 2 Safety information This chapter contains the safety information that you need to be familiar with before servici
181. uct from the failing heat sink and fan assembly Figure 92 Removing the heat sink fan duct 5 Disconnect the power supply assembly cables from all drives and from the 24 pin power connector and 4 pin power connector on the system board See Locating parts on the system board on page 79 148 ThinkCentre E73 Hardware Maintenance Manual Note You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis Make sure that you note the cable routing before disconnecting the cables 6 At the rear of the computer remove the three screws that secure the power supply assembly Press the power supply clip El downward to release the power supply assembly and then slide the power supply assembly to the front of the computer Lift the power supply assembly out of the computer Figure 93 Removing the power supply assembly 7 Ensure that the new power supply assembly is the correct replacement Chapter 10 Replacing FRUs machine types 10AU 10AW 10BF and 10BG 149 8 Install the new power supply assembly into the chassis so that the screw holes in the new power supply assembly are aligned with the corresponding holes in the rear of the chassis Then install the three screws to secure the new power supply assembly in place Note Use only screws provided by Lenovo Figure 94 Installing the power supply assembly 9 Co
182. ufficient free hard disk drive space on page 49 e Excessive number of fragmented files on page 50 e Insufficient memory on page 50 Make a selection from the above list to find out more about the corrective actions you can take Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full To check the amount of free space on the Windows 7 operating system do the following 1 Click Start gt Computer 2 Right click your drive entry and then click Properties The amount of free disk space is displayed To check the amount of free space on the Windows 8 operating system do the following 1 Open the Windows Explorer and click Computer 2 Right click your drive entry and then click Properties The amount of free disk space is displayed To free up disk space do any of the following e Procedure 1 1 On the Windows 7 operating system click Start gt Computer On the Windows 8 operating system open the Windows Explorer and click Computer 2 Right click your drive entry and then click Properties 3 Click Disk Cleanup 4 A list of unnecessary file categories is displayed Select each file category you want to delete and then click OK Procedure 2 1 Open Control Panel 2 Click Programs 3 Click Turn Windows features on or off 4 A list of optional Windows componen
183. uirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Arabic e Brazilian Portuguese Chinese simplified Chinese traditional 6 ThinkCentre E73 Hardware Maintenance Manual French e German Hebrew e Italian Korean e Spanish AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard e Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one
184. und von demselben Hersteller ersetzen Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht e mit Wasser in Ber hrung bringen 18 ThinkCentre E73 Hardware Maintenance Manual ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten A ACHTUNG Bei der Installation von Laserger ten wie CD ROM Laufwerken DVD aufwerken Einheiten mit Lichtwellenleitertechnik oder Sendern Folgendes beachten e Die Abdeckungen nicht entfernen Durch Entfernen der Abdeckungen des Laserger ts k nnen gef hrliche Laserstrahlungen freigesetzt werden Das Ger t enth lt keine zu wartenden Teile e Werden Steuerelemente Einstellungen oder Durchf hrungen von Prozeduren anders als hier angegeben verwendet kann gef hrliche Laserstrahlung auftreten A VORSICHT Einige Laserger te enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei ge ffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden gt 18 kg gt 32 kg gt 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten AA ACHTUNG Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung f r die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um di
185. ve package by its sides 8 Align the new card reader in the slim card reader bracket and slide the card reader into the rail as shown until it stops Then install the two screws to secure the new card reader to the bracket Chapter 9 Replacing FRUs machine types 10AS and 10AU 99 Figure 33 Installing the new slim card reader into the bracket 9 Route the cable of the new card reader through the corresponding hole for the card reader bracket in the front of the chassis 10 Install the bracket into the chassis so that the hole in the bracket is aligned with the corresponding hole in the chassis Then Install the screw to secure the card reader bracket to the chassis Figure 34 Installing the slim card reader bracket 11 Connect the cable of the new slim card reader to the system board See Locating parts on the system board on page 72 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 100 ThinkCentre E73 Hardware Maintenance Manual Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the power supply assembly Although there are no moving pa
186. vie will not play on page 40 e No audio or intermittent audio while playing DVD movie on page 40 e Playback is very slow or choppy on page 40 e Invalid disc or no disc found message on page 41 Black screen instead of DVD video Symptom Black screen instead of DVD video Actions Restart the DVD player program Close any open files turn off the computer and then restart the computer Try a lower screen resolution or color depth If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 DVD movie will not play Symptom DVD movie will not play Actions e Make sure that the disc surface is clean and not scratched e Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 No audio or intermittent audio while playing DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections t
187. voltage available at your electrical outlet Setting the voltage selection switch incorrectly can cause permanent damage to the computer If your computer does not have a voltage selection switch your computer is designed to operate only at the voltage provided in the country or region where the computer was originally purchased If you relocate your computer to another country be aware of the following e f your computer does not have a voltage selection switch do not connect the computer to an electrical outlet until you have verified that the voltage provided is the same as it was in the country or region where the computer was originally purchased e f your computer has a voltage selection switch do not connect the computer to an electrical outlet until you have verified that the voltage selection switch is set to match the voltage provided in that country or region If you are not sure of the voltage provided at your electrical outlet contact your local electric company or refer to official Web sites or other literature for travelers to the country or region where you are located Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to ide
188. y assemblies automatically sense the voltage some power supply assemblies are voltage specific and some power supply assemblies have a voltage selection switch If your power supply assembly has a voltage selection switch make sure that you set the voltage selection switch to match the voltage available at your electrical outlet If necessary use a ballpoint pen to slide the voltage selection switch to the correct position e voltage supply range in your local country or region is 100 127 V ac set the voltage selection switch to 115 V e the voltage supply range in your local country or region is 200 240 V ac set the voltage selection switch to 230 V 7 Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis 8 Install and tighten the four screws to secure the power supply assembly Note Use only screws provided by Lenovo 9 Reconnect the power supply assembly cables to the system board and each of the drives 10 Secure the power supply assembly cables with the cable clips and ties in the chassis What to do next e To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding Important
189. you do not make this change by pressing N However if you do want to change the serial number press Y and then type in the serial number and press Enter When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 178 ThinkCentre E73 Hardware Maintenance Manual Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 2 5 Go to http www lenovo com support Do the following to locate the downloadable files for your machine type a Click Download amp Drivers In the left pane click Downloads and drivers From the Brand drop down list box select Desktops From the Family drop down list box select the family name Click Continue From the Refine results drop down list box select BIOS Click the BIOS update link fp x Click the TXT file that contains the instructions for updating flashing the BIOS from your oper
190. ypes 10AS and 10AU 87 7 Pivot the card latch to the closed position to secure the PCI Express card EA Figure 16 Installing a PCI Express card 8 Reinstall the screw to secure the PCI Express card latch in place What to do next e To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 122 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install or replace a memory module Your computer has two slots for installing or replacing double data rate 3 unbuffered dual inline memory modules DDR3 UDIMMs that provide up to a maximum of 8 GB system memory When installing or replacing a memory module use 1 GB 2 GB or 4 GB DDR3 UDIMMs in any combination up to a maximum of 8 GB To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 82 3 Lay the computer on its side for easier access to the system board 4 Locate the memory slots See Locating parts on the system board on page 72 88 ThinkCentre E73 Hardware Maintenance Manual 5 R
191. ystem board on page 109 or Replacing the system board on page 159 66 ThinkCentre E73 Hardware Maintenance Manual Chapter 8 Locations This chapter introduces the locations of the computer hardware components For machine types 10AS and 10AU This section provides information to help you locate your computer connectors components parts on the system board and internal drives Note The components in your computer might look slightly different from the illustrations Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 67 shows the locations of the connectors controls and indicators on the front of your computer 7 77 7 77 2 4 N x Fo OZ 4 5 2 000000 S 000 00 5 22002220202000222 Figure 1 Front connector control indicator locations Ell Hard disk drive activity indicator USB connector USB port 1 El Power indicator Headphone connector El Power switch Microphone connector Optical drive eject close button USB connector USB port 2 O Copyright Lenovo 2013 67 Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 68 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color cod
192. zed Default 3 Depending on the operating system to be installed do one of the following To install the Windows 8 64 bit operating system select Enabled To install an operating system other than Windows 8 64 bit select Disabled 4 Select Yes in the window displayed and press Enter to confirm your selection 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 59 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following f you want to save the new settings press F10 to save and exit the Setup Utility program e f you do not want to save the settings select Exit gt Discard Changes and Exit and then press Enter When the Reset Without Saving window opens select Yes and then press Enter to exit the Setup Utility program e f you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program Chapter 6 Using the Setup Utility program 59 60 ThinkCentre E73 Hardware Maintenance Manual Chapter 7 Symptom to FRU index The Symptom to FRU index lists error symptoms and possible causes The most likely cause is listed first Always begin with the Chapter 4 General checkout on page 33 You can use this index to help you decid

Download Pdf Manuals

Related Search

Related Contents

Philips A2.500 User's Manual  GC Manual Complete  3-Way Ball Valve Type 23 Electric Actuated Type T    Projet d`extension du port : mode d`emploi de l`après  Compaq Presario CQ62 Notebook PC HP G62 Notebook PC  Manual    Diagnostic Mutation Database User Manual  Standard Encore iControl Konsole  

Copyright © All rights reserved. Failed to retrieve file