APC Back-UPS Pro
Contents
1. Connect equipment such as printers FAX machines Battery Surge scanners or other peripherals that do not need battery Backup Only 2 backup power to the Surge Protection Only outlets Ee P i LA Z 6 These outlets provide full time protection from surges even if the Back UPS is switched off Master and Controlled outlets LE MASTER TT 1 S r To conserve electricity when the device connected to 7 Controllediby MASTER Master Outlet goes into Sleep or Standby mode or turns Contratied by MASTER O off the Controlled by Master device s will shut down i eas o as well saving electricity Connect a master device such as a desktop computer or audio visual receiver to the Master outlet Connect peripheral devices such as a printer speakers or a scanner to the Controlled by Master outlets bu214a o USB and Serial Data port To use PowerChute software connect a USB cable to the USB or serial port Telephone Cable Surge Connect one end of a DSL Modem FAX Phone cable to a telephone wall outlet and the other end to the protected ports IN port on the Back UPS Connect one end of a DSL Modem FAX Phone cable to a modem FAX machine or telephone and the other end to the OUT port on the Back UPS Surge Protection outlet This outlet provides surge protection during a power outage This outlet will disconnect from AC Controlled by Master outlet power duri2. F03 On Battery Xcap Overload F04 Clamp Short F05 Charge Fault F06 Relay Welding Faults F03 F09 are not user serviceable Contact APC Technical Support for assistance buNRRA F07 Temperature F08 Fan Fault F09 Internal Fault Back UPS BR900G RS Installation and Operation Function Quick Reference Timing UPS ieee Function Button seconds Status Description Power POWER ON 0 2 Off Press the POWER ON OFF button to turn on the Back UPS and C operate on AC power If AC input power is not available the Back UPS will operate on battery power POWER OFF 2 On Press the POWER ON OFF button to turn off the Back UPS ly The Back UPS will continue to provide surge protection to the Surge Protection outlets Display Status Inquiry 0 2 On __ Verify the status or condition of the Back UPS The LCD will zh illuminate for 60 seconds Power Saving 2 On The LCD will illuminate and the Back UPS will beep to confirm mode zh Continuous Illumination mode is activated Continuous The LCD will extinguish and the Back UPS will beep to confirm Illumination that Power Saving mode is activated While in Power Saving mode the LCD will illuminate if a button is pressed then extinguish after 60 seconds of no activity Mute Event Specific i 0 2 On Disable any audible alarms caused by an event General Status 2 On Enable or disable the audible alarms
3. Adjust the transfer voltage and sensitivity range The Back UPS does not provide the expected amount of backup time Battery Backup outlets may be experiencing an overload condition Disconnect non essential equipment from the Battery Backup outlets and connect the equipment to SURGE ONLY outlets The battery was recently discharged due to a power outage and has not fully recharged Charge the battery cartridge for 16 hours The battery has reached the end of its Replace the battery service life The REPLACE BATTERY indicator The battery has reached the end of its useful Replace the battery is illuminated life The OVERLOAD indicator is illuminated The equipment connected to the Back UPS is drawing more power than the Back UPS can provide Disconnect non essential equipment from the Battery Backup outlets and connect the equipment to SURGE ONLY outlets The SYSTEM FAULT indicator is illuminated all the front panel indicators are flashing There is an internal fault Determine which internal fault message is displayed by matching the number displayed on the LCD with the corresponding Fault Message see System Faults and contact APC Technical Support The Back UPS is not supplying power to all of the outlets Power to the CONTROLLED outlets has intentionally been turned off Confirm that the correct peripherals are connected to CONTROLLED outlets If this feature is not des
4. Arc by Schneider Electric Installation and Operation Manual Back UPS BR900G RS Inventory Safety EE Y xXx XxXxX This unit is intended for indoor use only Do not operate this unit in direct sunlight in contact with fluids or where there is excessive dust or humidity ae oO S B 27755 S cite aa a T io fe A cs ee ee Charge the battery for at least 16 hours before use PowerChute Personal Edition Software Overview PowerChute Personal Edition Software allows you to use your computer to access additional power protection and management features of the Back UPS Using PowerChute you can e Preserve work in progress during a power outage by putting your computer into Hibernate mode When the power returns the computer will appear exactly as it did before the power outage e Configure the Back UPS management features such as power saving outlets shutdown parameters audible alarms and more e Monitor and view the status of the Back UPS including the estimated runtime power consumption power event history and more Available features will vary by Back UPS model and operating system If you choose not to install PowerChute the Back UPS will still provide backup power and power protection to connected equipment However you will only be able to configure a limited number of features using the display interface Compatibility PowerChute is compatible with Wi
5. R900G RS Installation and Operation Troubleshooting Problem Possible Cause Corrective Action Back UPS will not turn on The Back UPS is not connected to AC power Be sure the Back UPS is securely connected to a AC outlet The circuit breaker has been tripped Disconnect non essential equipment from the Back UPS Reset the circuit breaker Re connect equipment one item at a time If the circuit breaker trips again disconnect the device that caused the event The internal battery is not connected Connect the battery The AC input voltage is out of range Adjust the transfer voltage and sensitivity range The Back UPS does not provide power during a AC power outage Ensure that essential equipment is not plugged into a SURGE ONLY outlet Disconnect equipment from the SURGE ONLY outlet and connect toa BATTERY BACKUP outlet The Back UPS is operating on battery power while connected to AC power e The Back UPS power cable is not securely connected to the wall outlet e The wall outlet is no longer receiving AC power e The circuit breaker has been tripped Be sure the plug is fully inserted into the wall outlet Be sure the wall outlet is receiving AC power by checking it with another device The Back UPS is running an automatic self test No action is necessary e The AC input voltage is out of range e The frequency is out of range e The waveform is distorted
6. The Mute icon will illuminate Enable Disable and the Back UPS will beep one time The Mute feature will not activate unless the Back UPS is operating on battery power Sensitivity 6 Off The Load Capacity icon will flash to indicate the Back UPS is in Program mode Use the POWER ON OFF button to scroll through and select Low Medium and High sensitivity levels The Back UPS will beep to confirm the selection Refer to Power Saving Feature on page 4 for details MASTER 2 On The leaf icon will extinguish to indicate the MASTER outlet feature CONTROLLED outlet aq zh is disabled or illuminate to indicate the MASTER outlet feature is Enable Disable enabled The Back UPS will beep once Master Enable 6 On While calibrating the threshold setting the device connected to the threshold calibration a r MASTER outlet should be turned off or placed in Standby or Sleep mode Once the threshold setting has been selected the Power Saving icon will flash 3 times and beep 3 times Self Test manual l 6 On The Back UPS will run a test of the internal battery Note This will happen automatically when the Back UPS is turned on Event Reset 0 2 On When the Event screen is visible press and hold DISPLAY then zh press the POWER button to clear the AC failure event counter Fault Reset l 2 Fault After a fault has been identified press the POWER ON OFF button to remove the visual indication and return to standby status Back UPS B
7. ccurred to cause the Back UPS to switch to battery operation In Input voltage Out Output voltage Automatic Voltage Regulation AVR The Back UPS has AVR boost and trim that automatically regulates high or low levels of input voltage without using battery power The Back UPS also features AVR Bypass which temporarily deactivates the AVR circuitry when the input voltage is within normal range This conserves battery power and helps to maximize battery life N 4 When illuminated the Back UPS is compensating for low input voltage TW When illuminated the Back UPS is compensating for high input voltage System Faults An internal system fault has occurred The fault number will illuminate on the display See System Faults on page 6 Mute An illuminated line through the icon indicates that the audible alarm is disabled Replace Battery The battery is nearing the end of its service life Replace the battery On Battery The Back UPS is supplying battery backup power to the connected equipment it will beep four times every 30 seconds Back UPS BR900G RS Installation and Operation Warnings and System Faults Audible Warnings Four Beeps Every 30 Seconds Back UPS is running on battery You should consider saving any work in progress Continuous Beeping Low battery condition and battery run time is very low Promptly save any work in progress exit all open applications and shut down the operati
8. e configured to remain continuously illuminated or to extinguish after a period of inactivity to save electricity 1 Continuous Illumination mode Press and hold DISPLAY button for two seconds The display will illuminate and the Back UPS will beep to confirm Continuous Illumination mode is activated 2 Power Saving mode Press and hold DISPLAY button for two seconds The display will extinguish and the Back UPS will beep to confirm Power Saving mode is activated While in Power Saving mode the display will illuminate if a button is pressed it will extinguish after 60 seconds of inactivity Back UPS Sensitivity Settings The Back UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment In situations where either the Back UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage 1 Connect the Back UPS to a utility power source Be sure the Back UPS is turned off 2 Press and hold the POWER button for six seconds The load capacity bar will flash on and off to indicate the Back UPS is in Program mode 3 Press the POWER button again to scroll through the menu options The Back UPS will beep to confirm the selection Refer to the table for an explanation of the transfer voltage sensitivity levels Generator Sensitivity Default Sensitive Loads a Low sensitivity Medium sensitivity Default High sensiti
9. ervices such as routers modems or wireless printers should not be plugged into the Controlled outlets The Back UPS ships with this Power Saving feature DISABLED If you wish to use this feature follow the instructions below Enable the Power Saving Controlled outlets Press and hold MUTE and DISPLAY buttons simultaneously for two seconds The Back UPS will beep to indicate the feature is enabled The leaf icon on the display will illuminate Disable the Power Saving Controlled outlets Press and hold MUTE and DISPLAY buttons simultaneously for two seconds The Back UPS will beep to indicate the feature is disabled The leaf icon on the display will extinguish Setting the threshold The amount of power used by a device in Standby or Hibernation mode varies dependant on the connected device If the Controlled outlets do not turn off when the Master device is in Standby or Hibernation mode it may be necessary to adjust the threshold at which the MASTER outlet signals the CONTROLLED outlets to shut down 1 Be sure a master device is connected to the MASTER outlet Place that device into Standby or Hibernation mode or turn it off 2 Press MUTE and DISPLAY buttons simultaneously and hold for six seconds until the leaf icon flashes three times and the Back UPS beeps three times 3 The Back UPS will now recognize and save the threshold level as the new threshold setting for the master device Power Saving LCD Screen The display interface can b
10. ired disable the Power Saving MASTER and CONTROLLED outlets The CONTROLLED outlets are not supplying power even though the ASTER device is not in sleep mode The MASTER outlet threshold may be incorrectly set Adjust the threshold when the MASTER outlet signals the CONTROLLED outlets to shut down Back UPS BR900G RS Installation and Operation Specifications Model BR900G RS VA 900 VA Maximum Load 540 W Nominal Input Voltage 230 V Online Input Voltage Range 176 V to 294 V Automatic Voltage Regulation 188 V 216 V 11 2 252 V 282 V 11 2 Frequency Range 50 60 Hz 1 Hz On battery wave shape Step approximated sine wave Typical Recharge Time 8 hours Transfer Time 10 ms maximum Operating Temperature 0 to 40 C 32 to 104 F Storage Temperature 15 to 45 C 5 to 113 F Unit Dimensions 25 x 10 x 38 2 cm 9 8 x 3 9 x 15 in Unit Weight Interface 11 kg 24 Ibs Serial USB On Battery Runtime Go to www apc com Replacement Battery The battery cartridge typically lasts 3 to 6 years Environmental factors impact battery life High temperatures poor quality A C power and frequent short deration discharges will shorten battery life To order replacement battery cartridge APCRBC123 refer to the APC Web site www apc com Recycle used battery cartridges APC Customer Support Worldwide Internet Telepho
11. ndows operating systems only For a detailed list of supported operating systems go to www apc com select Software amp Firmware For Mac operating systems we recommend using the native shutdown application within System Preferences which recognizes your battery backup and allows you to configure shutdown of your system during power outages To access this application connect a USB cable from the Back UPS DATA PORT POWERCHUTE PORT to a USB port on your computer and see the documentation provided with your computer Installation Connect the Back UPS to a computer using a USB cable Plug one end into the POWERCHUTE PORT on the rear panel of the Back UPS and the other into a USB port on your computer Insert the PowerChute CD into your computer and follow the on screen instructions If your Back UPS did not come with a PowerChute CD download the software from www apc com select Software amp Firmware 2 Back UPS BR900G RS Installation and Operation Connect the Equipment Battery Backup and Surge Protected outlets When the Back UPS is receiving input power the Surge Protection only outlets and the Battery Backup with Surge Protection outlets will supply power to connected in USB amp o equipment During a power outage or other AC Je Serai problems only the Battery Backup outlets receive 4 S bot power for a limited time from the Back UPS Tel Out La
12. ne Warranty http www apc com support Russia 8 800 200 64 46 Ukraine 0 800 502 72 20 Check Web site listings for other countries The standard warranty is two 2 years from the date of purchase APC standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative APC will ship the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to APC APC pays ground freight transportation costs to ship the replacement unit to the customer Back UPS BR900G RS Installation and Operation 9 Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 If the problem persists contact APC Customer Support through the Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Ret
13. ng a power outage or in the event that the Master outlet goes into Sleep mode Surge Protection outlets These outlets provide full time protection for connected equipment from power surges when the Back UPS is turned on or off The Surge Protection outlets do not provide battery backup to connected equipment Connect a printer scanner or other noncritical devices that do not require battery backup protection AC Power Cable Use this cable to connect the Back UPS to AC power O O Battery Backup outlets with These outlets provide battery backup power to connected equipment for a limited period of time during Surge Protection power outages and voltage fluctuations The Battery Backup Surge Protection outlets provide battery power to connected equipment only when the Back UPS is turned on Connect critical equipment such as a computer computer monitor modem or other data sensitive devices to these outlets Do not connect aquarium equipment laser printers paper shredders sump pumps or fans to these outlets as the modified sine wave output of the Back UPS may cause these devices to experience a decrease in performance Do not connect surge protectors or extension cords to these outlets Battery Backup Controlled This outlet provides surge protection for the connected device To conserve energy the Controlled by by Master outlet with Surge Master outlets will disconnect from AC power whenever the device plugged into the MASTER ou
14. ng system Continuous tone Battery Backup outputs are overloaded Chirps for 1 Minute every 5 hours Battery fails the automatic diagnostic test and should be replaced Warning Icons If these icons are illuminated This may be the problem a 9 The Back UPS is operating on A C power but is overloaded Disconnect one of the devices connected to the Back UPS If the Overload icon stops flashing the Back UPS is no longer overloaded and will continue to operate normally im e The Back UPS is operating on battery power but is overloaded Disconnect one of the devices connected to the Back UPS If the Overload icon stops flashing the Back UPS is no longer overloaded and will continue to operate normally The Back UPS is operating on A C power but the battery is not functioning properly Contact APC Customer Service to order a replacement battery o P System Faults A SEE MANUAL rr 4 The Back UPS is operating on battery power and the battery power is getting low Shut down all connected equipment to avoid losing unsaved data When possible connect the Back UPS to A C power to recharge the battery F01 On Battery Overload Turn the Back UPS off Disconnect non essential equipment from the Battery Backup outlets and then turn Back UPS on F02 On Battery Output Short Turn the Back UPS off Disconnect non essential equipment from the Battery Backup outlets and then turn Back UPS on
15. tlet Protection is turned off or goes into Standby or Hibernation mode Master outlet Connect the master device to this outlet in most cases this will be the main computer In addition to providing battery backup power and surge protection this outlet will signal the Controlled by Master outlets to disconnect from AC power when the master device is either turned off or goes into Standby or Hibernation mode Gigabit Ethernet Use an Ethernet cable to connect a modem or router to the IN port and a computer to the OUT port surge protected ports Circuit breaker Press the circuit breaker reset button after an overload condition or a short circuit has occurred causing the circuit breaker to trip This action can be taken when the Back UPS is operating on utility or battery power Back UPS BR900G RS Installation and Operation 3 Operation Power Saving Feature This Back UPS is equipped with power saving outlets that conserve electricity Configure the Back UPS to recognize a Master device such as a computer or an A V receiver and Controlled by master peripheral devices such as a printer speakers or a scanner When the Master device goes into Standby or Hibernation mode or is turned off the Controlled by Master device s will be turned off The Back UPS ships with this Power Saving feature DISABLED To configure this feature follow the instructions below or use PowerChute software Notes Devices that provide network s
16. urned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty Note When shipping within the United States or to the United States always DISCONNECT A UPS BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The internal batteries may remain in the UPS 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured pre paid carrier to the address provided by Customer Support 2012 APC by Schneider Electric APC the APC logo Back UPS and PowerChute are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners EN 990 4711 03 2012
17. vity 156 300 Vac 176 294 Vac 176 288 Vac Use this setting with equipment thatis Use this setting under normal Use this setting when connected equipment less sensitive to fluctuations in voltage operating conditions is sensitive to any minor fluctuations in or waveform distortions voltage or waveform distortions 4 Back UPS BR900G RS Installation and Operation Front Panel Buttons and Display Use the three buttons on the front panel of the Back UPS and the display to configure the Back UPS Front panel EQ aan ti Titi o MUTE button 2 POWER button DISPLAY button Display ENEO s00 o H A A budade On Line The Back UPS is supplying conditioned AC power to connected equipment Power Saving Function The MASTER and CONTROLLED outlets are enabled The power saving feature is active when the master device goes into Standby or Hibernation mode Load Capacity The load capacity percentage is indicated by the number of load bar sections illuminated Each bar represents 20 of the load capacity Battery Charge The battery charge level is indicated by the number of load bar sections illuminated When all five blocks are illuminated the Back UPS battery is fully charged Each bar represents 20 of the battery charge capacity Overload The equipment connected to the Back UPS is drawing more power than the voltage rating allows Event The event counter indicates the number of events that o
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