APC Back-UPS 550
Contents
1. Arc by Schneider Electric User Manual Back UPS BE550G BE700G Caution e For safety the Back UPS ES is shipped with one battery wire disconnected Small sparks may occur during battery connection e Do not install the unit in direct sunlight in excessive heat or humidity or in contact with fluids e Connect the power cord directly to a wall outlet not a surge protector or power strip The outlet A PAN xy must be located near the equipment and easily accessible x x x Connect the Battery Overview bu034a bu035a Master Outlet Connect a master device such as a computer See Using the power saving outlets on page 2 Battery Backup and Surge Protection These outlets receive power whenever the unit is ON During a power outage or other utility problems brownouts over voltages these outlets will receive power from the unit for a limited time Connect a computer monitor and two other data sensitive devices into these outlets Note that one of these outlets is the Master outlet See Using the power saving outlets on page 2 Controlled Outlets Connect peripheral devices See Using the power saving outlets on page 2 Surge Protection These outlets provide full time protection from surges even if the unit is OFF but will only supply power when the unit is ON Connect a printer fax machine scanner or other peripherals that do not need battery power during power outages2. Note that if the power saving feature is enabled three of these outlets are controlled by the Master outlet Data Port Use the supplied RJ45 USB cable to connect the Back UPS unit to a computer to install the software See Install the PowerChute Personal Edition software on page 2 Circuit Breaker Push to re set the circuit breaker Modem Phone Fax Connect a DSL or dial up modem phone 7 fax machine or 10 100 Base T ethernet equipment Note Do not connect the UPS telephone protection ports to both the telephone and network system cables at the same time Wall outlet Connect the unit to a data line wall outlet Turn on the Back UPS Press the ON OFF switch to turn the unit ON A single short beep and the green Power On indicator confirms that Back UPS ES is on and ready to provide protection The UPS will automatically perform a self test when power is applied to the unit the green LED will flash during the self test bu052a Note Prior to first use charge the Back UPS for at least 16 hours to ensure sufficient runtime The unit is charging whenever it is connected to utility power whether the unit is turned ON or OFF Install the PowerChute Personal Edition software Using the supplied USB cable connect the data port of the unit to the USB port on a computer Install the PowerChute Personal Edition software using the enclosed CD Power saving Master
3. Voltage 230 Vrms Nominal Frequency 50 60 Hz auto sensing Brownout Transfer 180 Vrms typical Over voltage Transfer 266 Vrms typical Output Voltage On Battery 230 Vac rms 8 Total Amperage 8 outlets 10 Amps including UPS output UPS Capacity 4 outlets 550VA 330W 700VA 405W Frequency On Battery 50 60 Hz 1 Hz Transfer Time 6 ms typical 10 ms maximum Protection AC Surge Protection Full time 451 joules and Filter Phone fax DSL Surge Single line 2 wire Protection Network Surge Protection 10 100Base T Ethernet EMI RFI Filter Full time AC Input Resettable circuit breaker Battery Type Sealed maintenance free lead acid Average Life 3 5 years depending on the number of discharge cycles and environmental temperature Physical Net Weight 6 4kg 6 8kg Dimensions Hx Wx D 285 x 230 x 86 mm 11 2 x 9 1 x 3 4 in Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 15 C to 45 C 5 F to 113 F Operating Relative 0 to 95 non condensing Humidity Operating Elevation 0 to 3000 m 0 to 10 000 ft Safety SKU Approval Regulatory BE550G AZ BE750G AZ_ A Tick amp C Tick BE550G RS BE750G RS GOST BE550G GR BE700G GR GS BE550G FR BE700G FR CE per IEC62040 1 1 amp IEC60884 BE550G UK BE700G UK_ 1 GS GOST PCT BE550G IT BE700G IT EMC Compliance CE per EN62040 2 EN55022 amp C Tick UPS Wall I
4. and Controlled Outlets To conserve electricity configure the Back UPS to recognize a Master device such as a desktop computer or an A V receiver and Controlled peripheral devices such as a printer speakers or a scanner When the Master device goes into Sleep or Standby mode or turns OFF the Controlled device s will shut down as well saving electricity Using the power saving outlets Note The Back UPS ships with the power saving feature DISABLED To use this feature the outlets must be enabled Enable the power saving outlets Press and hold MASTER ENABLE for 2 seconds The unit will beep to indicate the feature is enabled The green LED above the MASTER ENABLE button will illuminate Disable the power saving outlets Press and hold MASTER ENABLE for two seconds The unit will beep to indicated the feature is disabled The green LED above the MASTER ENABLE button will darken Setting the threshold The amount of power used by a device in Sleep or Standby mode varies between devices It may be necessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down When the threshold is set the power saving outlets are enabled 1 Ensure a master device is connected to the Master outlet Put that device into Sleep or Standby mode or turn it OFF 2 Press and hold the Master Enable button for six seconds After the first 2 seconds the unit will beep continue holding the button down until the unit t
5. time computer and turn the unit OFF When normal power returns the unit will recharge the battery Inadequate runtime The battery is not fully charged Allow the unit to charge by leaving it plugged into the wall for at least 16 hours Battery is near the end of useful life As a battery ages the amount of runtime available will decrease You can replace the battery by ordering one at www apc com Batteries also age prematurely if the Back UPS is placed near excessive heat The device connected to the The green function is turned off or the Re configure the Master and Controlled outlets See Enable the Master outlet goes into Sleep or threshold setting is incorrect oulets on page 2 Standby mode but the equipment The threshold setting of the device Re configure the threshold settings of the device connected to the connected to the Controlled connected to the Master outlet is not Master outlet outlets do not turn off configured properly Power is not supplied to some The Controlled Outlets may be turned OFF Disable the Master Controlled outlets outlets The Controlled Outlets are not The Master Outlet threshold may be Re configure the Master Outlet ensure the device connected to the supplying power even though the incorrectly set Master Outlet is in sleep or standby mode or is OFF when the Master device is not in sleep threshold is set mode Back UPS ES 550 amp 750 3 Specifications Input
6. ely exhausted and the UPS is seconds utility power is not restored waiting for utility power to return to normal within 32 seconds or the UPS is turned off Master Function Enabled Master Enable LED None ON 2 Back UPS ES 550 amp 750 LED Visual Indicator Audible Alarm Action Master Function Disabled Master Enable LED None OFF Troubleshooting Problem Probable Cause Solution Back UPS will not turn on Battery is disconnected or utility power is Connect the battery and ensure power is available at the wall outlet not available at the wall outlet No power available at the Surge Surge Protection Only outlets have been Reduce the amount of equipment plugged into Surge Protection Only Protection Only outlets overloaded and disconnected by the circuit outlets and re set the circuit breaker breaker Utility power not available at the wall Ensure the fuse or circuit breaker for the outlet is not tripped and that outlet the wall switch controlling the outlet if any is in the ON position Connected equipment loses power Equipment is connected to the Surge Ensure the equipment you want to stay powered during a power Protection Only outlets failure is plugged into the Battery Backup Surge Protection outlets and NOT the Surge Protection Only outlets The Back UPS is overloaded Make sure the equipment plugged into the Battery Backup Surge Protection outlets of the unit are not overloading the capacity of the unit Try
7. hree beeps times in a row Release the Master Enable button The Back UPS unit will now recognize the threshold level of the Master device and save it as the new threshold setting Status Indicators LED Visual Indicator Audible Alarm Action Power On UPS is supplying conditioned utility Green LED ON None Not applicable power to the load On Battery UPS is supplying battery power to the Green LED ON off Beeping 4 times UPS transfers back to Power On load connected to the Battery outlets during beep every 30 seconds operation or when UPS is turned off Low Battery Warning UPS is supplying battery Green LED flashing Rapid beeping every UPS transfers back to normal power to the load connected to the Battery outlets and 1 2 second operation or when UPS is the battery is near exhaustion turned off Replace Battery is in need of charging or is at the end Green Red alternating Constant tone UPS turned off with the power of its usual life and must be replaced LED flashing switch Battery Disconnected The battery is disconnected or Red LED flashing Constant tone UPS turned off with the power bad battery switch Overload Shutdown During On Battery operation a None Constant tone UPS turned off with the power battery power supplied outlet overload was detected switch Sleep Mode During On Battery operation the battery None Beeping once every 4 Utility power is restored or if power has been complet
8. l problems or questions contact APC 3 Before contacting APC have the purchase date UPS model and serial number on bottom of unit available 4 If the Technical Support Representative cannot solve the problem the representative will issue a Return Material Authorization Number RMA and a shipping address 5 Pack the unit in its original packaging If the original packaging is not available ask APC Technical Support about obtaining a new set Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty insuring the package for full value is recommended 6 Write the RMA on the outside of the package 7 Return the unit by insured carrier to the address given to you by APC Technical Support APC Worldwide Customer Support Technical Support http www apc com support Internet http www apc com Worldwide 1 800 555 2725 Australia 1 800 652725 European Union 000 353 91 7020002725 ma 165 mm gt 6 50 in Wall mounting Template 2011 APC by Schneider Electric APC and the APC logo are owned by Schneider Electric Industries 990 3488A 001 S A S American Power Conversion Corporation or their affiliated companies All other trademarks are 06 2011 property of their respective owners
9. nstallation The UPS can be installed vertically or horizontally to a wall Use the template to assist with installation and a fastener not included that can support at least 6 8 kg 1 Hold the template against the wall surface and use a nail or pin to mark the center of each hole 2 Install a fastener into the wall at the marked locations Allow 8 mm of the fastener to protrude from the wall 3 Install the unit on the wall using the fasteners Order Replacement Battery Replace with a genuine APC battery Replacement batteries can be ordered from www apc com valid credit card required For Back UPS BE 550 order RBC110 For Back UPS BE 700 order RBC17 Warranty The standard warranty is 3 years from the date of purchase in the EU 2 years outside of the EU APC s standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support APC will ship the replacement unit once the defective unit is received by the repair department or cross ship upon the provision of a valid credit card number The customer pays for shipping to APC and APC pays ground Service DO NOT RETURN Back UPS to the place of purchase under any circumstances 1 Verify the battery is connected and that the circuit breaker is not tripped 2 If there are stil
10. removing some of the equipment and see if the problem continues PowerChute Personal Edition software has The Back UPS is operating normally performed a shutdown due to a power failure The Back UPS has exhausted its available The Back UPS can only operate on battery power for a limited battery power amount of time The unit will eventually turn off when the available battery power has been used Re charge for a minimum of 16 hours Connected equipment does not accept the The output waveform is designed for computers and computer related step approximated sine waveform of the equipment It is not designed for use with motor type equipment Back UPS The Back UPS may require service Contact APC Technical Support The Power On indicator is lit and The Back UPS is using battery The Back UPS is operating normally and using battery power Once the Back UPS is beeping four On Battery you should save your current work power down your times every 30 seconds equipment and turn the unit OFF Once normal power is restored you may turn the unit back ON and power your equipment The Power On indicator flashes Battery capacity is low about 2 minutes of The Back UPS is about to shut off due to a low battery charge once per second and the Back use remaining condition When the unit beeps once every second the battery has UPS beeps once per second at the about 2 minutes of power remaining Immediately power down your same
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