Plantronics Sawi W445
Contents
1. Options Feature Settings Default General Range High med low High Auto answer Selected not selected Not selected Audio PC audio bandwidth Wideband narrowband Narrowband Feature set lock Password required Locked Unlocked Unlocked Range The Savi W445A is supplied with high range set as the default Range can be minimised to help with PC buzzing improve user density or restrict range of users To change the Range default in the software go to Start gt Programs gt Plantronics gt Plantronics Control Panel gt Device Settings USB adapter You can also change the range setting by holding in the subscription button of the USB adapter for three seconds while it is in an idle state The USB adapter light will flash green for high range yellow for medium range and red for low range When Range is set to HIGH a user will have up to 300 feet of range When Range is set to MEDIUM a user will have up to 150 feet of range When Range is set to LOW a user will have up to 50 feet of range Plantronics Savi User Guide Auto answer The Savi W445A is supplied with auto answer NOT SELECTED as the default Auto answer saves the user a button press to establish the radio link between headset and adapter When auto answer is set to NOT SELECTED you must press the headset call control button to answer an incoming call When Auto Answer is set to SELECTED an incoming call will be answered when the headset is removed from the chargin2. 2 Double press the subscription button on the USB adapter The USB adapter will flash red and green 3 Press the volume up button press volume down for left ear configuration on the headset for three seconds until the headset indicator light turns solid white 4 When the indicator light on the USB adapter goes solid green the headset and the USB adapter are subscribed to one another Plantronics Savi User Guide To ensure subscription was successful press the call control button the headset will flash white and the USB adapter will flash green NOTE If the subscription process times out after two minutes or if the subscription process fails the USB adapter indicator light will become solid red for four seconds and then return to its previous state If this occurs try to re subscribe the headset again Ending subscription If the USB adapter is in subscription mode and you want to stop the adapter from searching for a headset press the subscription button again The subscription light will turn solid red for four seconds and then go to its previous state 6 Making calls with your headset and PC Software installation It is highly recommended that you install the Plantronics software Though your Savi system will operate without the software it will limit the system s full capabilities Install the Plantronics software to enable remote call answer end with compatible softphones The software can be downloaded at plantron
3. a button press to establish the radio link between headset and adapter The Savi W445A is supplied with auto answer NOT SELECTED as the default When auto answer is set to NOT SELECTED you must press the headset call control button to answer an incoming call When Auto Answer is set to SELECTED an incoming call will be answered when the headset is removed from the charging cradle To change the setting go to Start gt Programs gt Plantronics gt Plantronics Control Panel gt Device Settings USB adapter Plantronics Savi User Guide Conferencing up to three guest headsets While on a call you can subscribe up to three guest headsets to your USB adapter for conferencing As you add headsets to the adapter an additional headset icon will appear in the Plantronics Control Panel with a number from 1 to 3 indicating the number of guest headsets subscribed to the adapter Guests may conference in as described below 1 While you are on a call place the guest s headset into subscription mode 2 Short press less than one second the subscription button on the USB adapter The USB adapter light will flash yellow and green 3 The USB adapter light will then turn solid yellow and you will hear a tone in the master headset indicating a guest wishes to join the call 4 lf you press the call control button on the master headset within five seconds the guest is joined to the call If you do not press the call co
4. control button Maintain headset to PC link This parameter forces the radio link to the PC to stay active even after the call has ended This can eliminate the need to re establish the radio link when switching between PC audio applications About tab The About tab provides on line access to this printable user guide and also includes Plantronics contact information The version of software and firmware currently running on your system is also shown here 8 Plantronics Update Manager All required software for Savi W445A can be remotely updated when updates are available Start Plantronics Update Manager from the Windows Start Programs menu to change settings such as automatic or manual check for updates Check for updates automatically By enabling this tick box you will activate a periodic automatic check for available software updates Check for updates now You can choose to check for available software updates at any time by clicking on the Check For Updates Now button in Update Manager From the Start menu gt Programs gt Plantronics gt Plantronics Update Manager Install checked updates Following an automatic or manual check for updates this field will be populated with any applicable software updates and the Install Checked Updates will begin installation Plantronics Savi User Guide 9 Troubleshooting and common questions My headset is unstable When you wear the headset the microphone should rest
5. 2 While idle press volume down until headset light is solid white USB Flashes red and green Headset Solid white Subscribed USB solid green Turns headset indicator light ON or OFF While idle press volume down until headset flashes white twice 2 white flashes Low battery warning Idle 1 low tone 15 secs On call 3 low tones Out of range Idle 1 tone plus 3 low tones On call 3 low tones Back in range On call 1 mid tone USB function Headset subscribed no actiivity Headset in talk mode USB Solid green USB Flashes green Headset muted USB Flashes red Incoming call USB Flashes red and yellow Headset not subscribed USB Solid red USB adapter subscription USB Flashes green and red USB adapter conference subscription USB Flashes green and yellow Conference call with 1 guest headsets USB Flashes yellow Toggle between wideband narrowband While in idle short press USB lt 1 sec plus long press gt 3 sec Narrowband USB flashes red 4 sec Wideband USB flashes green 4 sec Range setting While in idle press USB for three seconds High range USB flashes green Medium range USB flashes yellow Low range USB flashes red Plantronics Savi User Guide 22 Plantronics Inc Plantronics BV C 345 Encinal Street South Point Building C Santa Cruz CA 95060 Scorpius 140 X United States 2132 LR Hoofddorp a E
6. EE Y netmeli ine Uygundur plantronics com Netherlands For product support contact us at plantronics com support 2013 Plantronics Inc All rights reserved Plantronics D100A Savi WH500A and W445A are trademarks or registered trademarks of Plantronics Inc Microsoft Internet Explorer Windows XP Windows Vista and Windows 7 are trademarks or registered trademarks of Microsoft Corporation in the US and other countries Pentium is a trademark of Intel Corporation in the U S and other countries All other trademarks are the property of their respective owners Patents US 7 633 963 D643 834 D635 962 BR DI70057796 CN ZL201030674530 7 ZL201030710900 8 EM 001788878 0001 001792276 0003 IN 233102 KR 30 655804 TW D143596 D143955 200887 02 08 13 plantronics NS
7. Savi W445A Wireless headset system User Guide plantronics SX Welcome Congratulations on purchasing your new Plantronics product This user guide contains instructions for setting up and using your Savi W445A D100A USB Adapter WH500A Headset Wireless Headset System Please refer to the separate safety instructions for important product safety information prior to installation or use of the product The enclosed DECT Standard wireless product uses restricted wireless radio frequencies that vary by country DECT Standard devices are generally authorised for use in Europe Australia and New Zealand Use of this DECT Standard product in unauthorised countries is a violation of law may disrupt telecommunications networks and devices and can subject you to fines and penalties by regulatory agencies For specific countries in which DECT Standard devices may be lawfully used please consult the following http www dect org content aspx id 28 Plantronics Savi User Guide Contents J Package Content opinia aana aA 4 2 DV SECM featUro Shinn a E vet enieeese 5 o Headset StU rruna na os 6 Installing the headset battery 6 Customise the headset ccceccecssereeescreeseeeeteesereees 6 Wearing the headset ssccceseeeeseseeeeseeeeeseeneneseees 7 Fitting the headset with a headband l 7 4 Systemi SUP as ssceesecds cesses denne sebsesck eatehenstiagaessctedaetea bie celaeadee 8 Connecting the power SUPDIY
8. Standard low off Standard Second inbound call Ring continuously ring once ignore Ring continuously Device Settings Advanced tab Options Feature Settings Default Audio protection Anti startle Selected not selected Selected G616 Selected not selected Not selected Audio Limiting 80 dB 85 dB off 85 dB Hours on phone per day 2 4 6 8 8 Feature set lock Password required Locked Unlocked Unlocked The Audio and G616 Limiting features are supported in over the head mode only and are based on a typical headset and recommended acoustic coupling between the headset and the ear Please see Headset setup for optimal wearing position Anti startle Anti startle provides advanced hearing protection against sudden loud sounds When Anti startle is SELECTED the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level When Anti startle is NOT SELECTED the headset limits sound levels at 118 dBA to protect your hearing Plantronics Savi User Guide G616 G616 Acoustic Limiting provides additional hearing protection against acoustic shock When G616 Acoustic Limiting is SELECTED the system provides additional acoustic shock protection Sound levels are limited to 102 dBA as recommended in the G616 2006 guideline issued by the Australian Communications Industry Forum ACIF When G616 Audio Limiting is NOT SELECTED the headset limits sound levels at 118 dBA to protect you
9. adset The headset can be converted for wearing on the left or right ear with either an earloop or headband Right ear loop configuration 1 Choose the size of ear loop that fits most comfortably Align the ear loop as shown and insert it onto the headset 3 Choose the size and style of ear tip that fits most comfortably Align the ear tip with the notch facing the microphone as shown Plantronics Savi User Guide 4 Press in to attach Left ear loop configuration 1 Choose the size of ear loop that fits most comfortably Align the ear loop as shown and insert it onto the headset 3 Choose the size and style of ear tip that fits most comfortably Align the ear tip with the notch facing the microphone as shown Wearing the headset Fitting the headset with a headband When you wear the headset the microphone should rest as close The headset can be rotated for wearing on the left or right ear to your cheek as possible without touching The microphone os i can be adjusted inward by the pivoting earpiece to optimise the 1 Hold the headband so it is aligned to receive the headset position of the headset as shown and insert the headset into the headband 1 Slide the headset over and behind your ear and fit the ear tip into your ear 2 Place your index finger on the headset indicator light and gently push it in towards your cheek As the headset is pushed in you will feel soft clicks as the pivoting earpiece
10. as close to your cheek as possible without touching The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset See Wearing the headset When dial from my softphone application nothing happens Ensure your headset is charged Ensure your headset is subscribed to the USB adapter See Subscribing a Headset Ensure that the Plantronics software is installed To download visit plantronics com software Ensure that you are using a compatible softphone application For a list of compatible softphones visit plantronics com software If the Plantronics software is not installed and you do not have a compatible softophone you must first press the call control button and then use the softphone interface to place answer end calls Ensure that the headset is the default sound device The Plantronics control panel will launch the sound devices control panel by going to Plantronics Control Panel gt Preferences gt General Launch Audio Devices Control Panel Disconnect and re connect the USB adapter It will be solid red until it subscribes to the headset it will be solid green when successfully subscribed to the headset Restart your computer Speaking and or listening volume is too low or too high Adjust headset listening volume with volume button Adjust listening speaking volumes in the computer s sound control panel system preferences Adjust listening speaking volumes in the s
11. eeeeeeeeteeeeeteeeeeneeees 8 Docking and charging the headset 8 Charging the spare battery ceeeeeeseeeeeeeeeeeeeeeeeeeaes 8 Connecting the USB adapter to your PC ow ee 9 Loading SOftWA S wicastedeceseecascececescerdadereecuesecdassencyathcneeus 9 USB adapter indicator light esseseseseesseesrrrerrserrneses 9 S Using Your headset SySteM snunsmaernn n 10 Powering up the headset ccseseressecesesereneseeeees 10 Talk tM ces ascecciasediesecenteaiecenhadsepaanesaaisceds sandenantzeaaepeqeates 10 Muting a headset during a Call l enn 10 Right ear headset button functions eects 10 Replacing your headset battery 11 Placing the headset in sleep Mode 11 Battery Storage times sssini iai 11 Headset tOn Srce 11 Battery Life reog iiaia ia ae a aaaea aiie 11 Headset indicator light eeeeeeesseeeeseneeeseeeereneees 12 Subscribing a headsetu 12 ENGING SUDSCIIDTION assisi insisi 12 6 Making calls with your headset and PC seses 13 Software installation 0 0 eee eeeeeeeeeeeeeeeeeeesneeeeeseeteenes 13 Making calls with your headset and PC 20 13 Softphone compatibility sisirin 13 AUTO ANSWOP isiishie annainn 13 Conferencing up to three guest headsets 0 14 Plantronics Savi User Guide 7 Plantronies Control Panelian iaaa 15 Devices ta Dirgina 15 Applications TAD ii ccs csadeedeutagdcckiesuaie anie eiaa n 17 Preferences tab ccccseceeesseesseceesesereseseenenesce
12. g cradle To change the default go to Start gt Programs gt Plantronics gt Plantronics Control Panel gt Device Settings USB adapter PC audio bandwidth The Savi W445A is supplied with narrowband audio as the default Wideband audio delivers heightened speech clarity and life like fidelity However wideband audio consumes more battery power and has more stringent access criteria which reduces the number of systems that can be deployed in a small area All PCs support wideband audio To change the PC audio bandwidth default in the software go to Start gt Programs gt Plantronics gt Plantronics Control Panel gt Device Settings USB adapter You also can toggle between narrowband and wideband audio by doing a short press less than one second followed by a long press more than three seconds on the USB adapter subscription button while it is in an idle state The USB adapter light will flash red for four seconds upon entering narrowband mode and flash green for four seconds upon entering wideband mode When switching between narrowband and wideband audio you must re establish the audio link for the changes to take effect Feature set lock See the Device Settings Security Tab for more information Device Settings Headset tab Options Feature Settings Default General Mute tone Standard low off Off Ringtone Sound 1 sound 2 sound 3 Sound 2 PC volume Standard low off Standard System tones
13. h the headset as well as the PC speaker When this parameter is selected the PC ringtone will be heard on both the PC speaker as well as the headset When this parameter is not selected the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up Microsoft OC Lync dial tone enabled If this feature is selected when a PC radio link is established Microsoft OC Lync will assume the user is trying to place a VoIP call and provide a dial tone If this feature is not selected when a PC radio link is established Microsoft OC Lync will sit idle Audio sensing enabled Audio sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish a PC radio link between the USB adapter and wireless headset without the user having to press the PC call control button If the parameter Microsoft OC Lync dial tone enabled is selected then every time a PC radio link is established the Microsoft OC Lync dial tone will be heard However the user may have pressed the PC call control button Plantronics Savi User Guide to listen to music etc and does not want to hear the dial tone In this case if the user selects the Audio sensing enabled parameter the radio link will be established automatically when any PC audio is detected at the USB port thus eliminating the need for the user to press the PC call
14. ics com software After installation to visit the Plantronics control panel click on Start gt Programs gt Plantronics gt Plantronics Control Panel Making calls with your headset and PC With Plantronics Software and a compatible softphone Without Plantronics Software To place a call Dial number from a compatible softphone application 1 Short press call control button on headset 2 Dial number from softphone application To answer a call Short press call control button on headset 1 Short press call control button on headset 2 Answer call using softphone application To end a call Short press call control button on headset 1 Short press call control button on headset 2 Hang up call using softphone application Softphone compatibility Remote call answer end from the Savi headset is available for all softphones with no additional steps by the user except Skype For a list of compatible softphones visit plantronics com software For Skype support please follow these steps 1 Skype will display the following message during the installation of Plantronics Unified Runtime Engine PlantronicsURE exe wants to use Skype Choose Allow Access to connect 2 You can also check Savi W445A Skype connection status by going to Skype and checking the Tools gt Options gt Advanced gt Advanced Settings gt Manage Other Programs Access setting Auto answer Auto answer saves the user
15. ion Type of Press Tones Lights Place answer or end calls Short press call control button 1 mid tone Headset flashes white USB adapter flashes green when in use Increase volume Short press volume down 1 tone with pitch increase Decrease volume Short press volume up 1 tone with pitch decrease Flash between calls While on a call long press volume up or down at least 11 2 sec 1 mid tone Mute unmute headset While on a call press the volume mute button in USB Flashes red Sleep wake headset To sleep While idle press call control button until flashes white twice 2 white flashes To wake Press call control until flashes white twice Headset subscription mode 1 While idle double press USB subscription button USB Flashes red and green 2 While idle press volume down until headset light is solid white Headset Solid white Subscribed USB solid green Turns headset indicator light ON or OFF While idle press volume up until headset flashes white twice 2 white flashes Low battery warning Idle 1 low tone 15 secs On call 3 low tones Out of range Idle 1 tone plus 3 low tones On call 3 low tones Back in range On call 1 mid tone USB function Headset subscribed no activity USB Solid green Headset in talk mode USB Flashes green Headset muted USB Flashes red Incoming call USB Flashes red and yellow Headset not subscribed USB Solid red USB adapter subsc
16. later Loading software 1 Load Plantronics software by visiting plantronics com software and click on the download button USB adapter status USB indicator light Headset subscribed no activity Solid green Headset in talk mode Flashes green Headset muted Flashes red Incoming call Flashes red and yellow Headset not subscribed Solid red USB adapter subscription mode Flashes green and red USB adapter conference subscription Flashes green and yellow On a conference call with one or more guest headsets subscribed Flashes yellow Plantronics Savi User Guide 5 Using your headset system Powering up the headset If the headset battery is charged and connected to the headset the headset is automatically on Talk time With a single full charge the Savi W445A will provide up to 7 hours of talk time in narrowband mode Talk time will be reduced when operating in wideband mode and or if the headset is used consistently at a far distance from the adapter The battery can be replaced even mid call giving essentially unlimited talk time See Replacing your headset battery Muting a headset during a call To mute unmute the call press the volume mute button in The USB adapter light will flash red when the headset is muted Volume and mute button Call control button Indicator light For your safety do not use headset at high volumes for exte
17. moves the microphone close to your mouth Mey gt 2 Rotate the headset up 3 To optimise the position of the headset push the headset in so the microphone is close to your mouth Plantronics Savi User Guide 7 4 System setup Connecting the power supply 1 Connect the base power supply into the power jack on the charger base 2 Connect the power supply to the outlet The power indicator light will be solid green Docking and charging the headset 1 Gently push the headset into the charging cradle The charging indicator light on the headset will flash white to indicate that the headset battery is charging and will turn solid white when fully charged 2 Charge for at least 20 minutes prior to first use A full charge takes 3 hours CHARGING TIME 20 MIN osinn Minimum charge before first use S NOUS Annne Full charge Charging Indicator Light Power Indicator Light NOTE The USB charging cable can also be used to charge the headset To successfully charge your headset with the USB cable the PC must be on and in an active state not standby The charging time will vary according to the number of other devices drawing power from the PC s USB port s Plantronics Savi User Guide Charging the spare battery Both the Deluxe Charging Base and Deluxe Charging Cable can charge both the headset battery and the spare battery simultaneously or independently if desired The spare battery is shipped with Sa
18. nded periods of time Doing so can cause hearing loss Always listen at moderate levels For more information When mute is activated you will hear three high tones When on headsets and hearing visit unmuted you will hear three low tones plantronics com healthandsafety After the Plantronics software is loaded the mute tones can be turned off by going to Start gt Programs gt Plantronics Control Panel gt Devices gt Device Settings gt Headset Mute Tone Right ear headset button functions This table shows the headset button functions when you are wearing the headset on the right ear If you wear the headset on the left ear the volume button presses are opposite See the appendix for a left ear headset button functions table Function Type of press Tones Lights Place answer or end Short press call control button 1 mid tone calls USB adapter flashes green when headset in use Increase volume Short press volume up 1 tone with pitch increase Decrease volume Short press volume down 1 tone with pitch decrease Flash between calls While on a call long press volume up or down at least 11 sec 1 mid tone Mute unmute headset While on a call press the volume mute button in USB adapter flashes red when muted 3 high tones when muted 3 low tones when unmuted Low battery warning Idle 1 low tone 15 secs On call 3 low tones Plantronics Savi User Guide Replacing your headset batter
19. nto range If you remain out of range for more than 5 minutes the system will drop the call If you are not on a call and go out of the operating range and press the call control button you will hear a single tone for the button press and three low tones for the failure to make a link Low battery warning If you are on a call you will hear a repeated single low tone every 15 seconds indicating that the battery is low You should recharge the headset immediately If you are not on a call and press the call control button you will hear three low tones indicating that the battery is low You should recharge the headset immediately Battery Life At the lower right corner of your screen in your system tray your headset battery status will be indicated with one of the following icons 100 75 50 25 0 A warning will be issued if your headset is critically low Headset indicator light If you are not on a call you can toggle the headset in use indicator light on and off by pressing the headset volume down button press volume up for left ear configuration for three seconds Subscribing a headset The headset and USB adapter that are supplied together are already subscribed to each other However if you wish to use a new headset with your existing USB adapter or you need to restore subscription to your current headset the units can be subscribed to each other by the following method 1 Ensure your headset is charged
20. ntrol button within five seconds the request to join the call is rejected and the guest will hear an error tone in their headset 5 Guests may leave the conference call by pressing their call control button When they do you will hear a single tone in the master headset as each guest leaves the call To see how many headsets are subscribed to the adapter refer to the lower left hand corner of the Plantronics Control Panel The first headset is the master headset and the number inside the next headset is the number of guest headsets subscribed to the adapter The examples below show 1 then 2 then 3 guest headsets subscribed to the adapter in addition to the master headset Plantronics Savi User Guide 7 Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel To start this program click Start gt Programs gt Plantronics gt Plantronics Control Panel Devices tab To configure your settings select Plantronics D100A from the pull down menu and click the Device Settings box Below are the setting options and defaults for the USB adapter and headset NOTE Some parameters that do not apply to a particular Plantronics device may appear greyed out Device Settings USB adapter tab Devices Devices 11 Plantronics D100 Device Information Product ID USB Version Product Name Serial Manufacturer Name
21. ock lock unlock each feature as desired and click Apply Change Your Password You can always change the old password to a new one in the Change Password section You will only able to change a password if there is a previous password set in the device NOTE In case you forget your password you will need to call your local Plantronics Technical Support for assistance Plantronics Savi User Guide Applications tab The Applications tab displays the status of Plantronics support for various applications such as softphones and media players The status will only show as enabled and running for softphones and media players installed and running Preferences tab The Preferences tab allows you to set preferences for the media player as well as other general settings Options Feature Settings Default Media Player Action to media player When a call begins Mute pause do nothing Pause When a call ends Play do nothing Play General Launch audio devices contro panel Provides a shortcut to the Windows Sounds and Audio Devices control panel Ring both headset and PC Selected not selected Not selected Microsoft OC Lync dial tone enabled Audio sensing enabled Selected not selected Not selected Selected not selected Not selected Maintain headset to PC link Selected not selected Not selected Ring both headset and PC This parameter gives you the option to have the PC ringtone played on bot
22. oftphone application The sound is distorted or hear an echo in the headset Reduce speaking and or listening volume on the computer using your softphone application Point microphone towards your chin If the distortion is still present lower the volume on the headset can no longer hear any audio through my PC Speakers For Windows XP systems e Refer to the Audio tab of the Sounds and Audio Devices option in your PC Control Panel e Under Sound Playback change the default setting from Plantronics D100A to your PC speakers Click OK to confirm your change For Windows Vista systems e Refer to the Sound option in your PC Control Panel e Under the Playback tab change the default setting from Plantronics D100A to your PC speakers Click OK to confirm your change For Mac OS X e Choose Apple menu gt System Preferences and click Sound e Click Output and then select Internal Speakers or your speaker choice Talk time performance is significantly degraded even after a full recharge The replaceable battery is wearing out Contact plantronics com to purchase a new battery Use only the battery type supplied by Plantronics Plantronics Savi User Guide 20 10 Appendix Left ear headset Savi system button functions This table shows the headset button functions when you are wearing the headset on the left ear Headset funct
23. r hearing Audio Limiting Audio Limiting provides advanced hearing protection for daily noise exposure When Audio Limiting is SELECTED the system monitors and controls sound to ensure audio levels do not exceed 80 dBA or 85 dBA whichever is selected specified by current and imminent EU legislation When Audio Limiting is set to NOT SELECTED the headset limits sound levels at 118 dBA to protect your hearing Feature set lock See the Device Settings Security tab for more information Device Settings Security tab Hours on phone per day The default is 8 hours If you change the setting to 2 4 6 hours the system will adjust the audio limiting algorithm accordingly Options Feature Default Feature set lock Create new password None Change password None Feature Set Lock The Plantronics software allows the following device settings to be locked by the IT staff and prevent end users from changing them e Range e Auto Answer e PC Audio Bandwidth e Audio Protection Anti Startle G616 Audio Limiting and Hours on phone per day The ability to lock unlock these settings requires a password In order to lock unlock any setting follow these steps 1 Create a new password From the Security screen create and confirm your new password and press Set This will store the password directly in the device 2 Lock unlock a device setting From the USB Adaptor or Advanced screen enter your password in Feature Set L
24. ription USB Flashes green and red USB adapter conference subscription USB Flashes green and yellow Conference call with 1 guest headsets USB Flashes yellow Toggle between wideband narrowband While in idle short press USB lt 1 sec plus long press gt 3 sec Narrowband USB flashes red 4 sec Wideband USB flashes green 4 sec Range setting While in idle press USB for three seconds High range USB flashes green Medium range USB flashes yellow Low range USB flashes red Plantronics Savi User Guide 21 Right Ear Headset Savi System Button Functions This table shows the headset button functions when you are wearing the headset on the right ear Headset function Type of Press Tones Lights Place answer or end calls Short press call control button 1 mid tone Headset flashes white USB adapter flashes green when in use Increase volume Short press volume up 1 tone with pitch increase Decrease volume Short press volume down 1 tone with pitch decrease Flash between calls While on a call long press volume up or down at least 11 2 sec 1 mid tone Mute unmute headset While on a call press the volume mute button in USB Flashes red Sleep wake headset To sleep While idle press call control button until flashes white twice 2 white flashes To wake Press call control until flashes white twice Headset subscription mode While idle double press USB subscription button
25. seseeeees 18 AND OUT taD sorsana ireny tances decneeeteccecescacausieeeeieavsetvene dd 18 8 Plantronics Update MANAG Cr sisicscs ccc cessdeseceseasercsseascacoccivesen 19 Check for updates automatically eee eee eeeeeeeeeee 19 Check for Updates NOW esecccesesessceeeeeseeeeeseeeeneeeees 19 Install checked UPCateS eee eeeeeeeeeeeeeeeneeeeeneeteenees 19 9 Troubleshooting and common questions s 20 WO ADDING Ksa atten ria hate 21 Left ear headset Savi system button functions 21 Right Ear Headset Savi System Button Functions 22 1 Package contents Savi W445A USB adapter and charger Base power supply Deluxe USB Charging Cable Deluxe Charger Base and Spare Battery Savi WH500A headset Headset Headbands Battery Fit kit with ear loops ear tips and foam sleeve Plantronics Savi User Guide 2 System features Savi USB adapter features Indicator light Subscription button Savi WH500A headset features Volume and mute button Call contro button press in to mute unmute Indicator light Headset fitted with ear loop and ear tip Microphone Plantronics Savi User Guide 3 Headset Setup Installing the headset battery Position the battery as shown on the headset and slide into position until the battery snaps into place NOTE This product has a replaceable battery Use only the battery type supplied by Plantronics Customise the he
26. vi 445 in the Deluxe Charging Base battery compartment See Replacing your headset battery for details on replacing your battery even during a call Charging the Battery in the Charge Base 1 Ensure the deluxe charging base is powered on and the battery is correctly seated in the battery compartment While charging the battery charging indicator will flash green once fully charged the charging indicator will be solid green Charging the Battery in the Deluxe USB Charger 1 Connect the USB charger to an available USB port on PC 2 Set the battery on the battery shaped receptacle and gently push down Then slide the battery in the direction shown until the battery clicks into place While charging the battery charge indicator will flash green once fully charged the charge indicator will be solid green Connecting the USB adapter to your PC 1 Insert the USB adapter into the USB Port on the PC The indicator light on the USB adapter will be solid red to indicate the USB adapter is powered on and will turn solid green when it finds the headset NOTE The headset may have to be charged before the USB adapter can find it USB adapter indicator light 2 The USB adapter can be folded as shown IMPORTANT NOTE For best performance it is recommended that Windows is updated with Service Pack levels listed below Microsoft Windows XP Service Pack 3 SP3 or later Microsoft Windows Vista Service Pack 1 SP1 or
27. y 1 Once your spare battery is fully charged remove the spare battery from the battery compartment on the side of the Deluxe Charging Cradle or from the back of the Deluxe USB Charging Cable Because the battery is hot swappable you won t lose an active call if you replace the battery within five minutes 3 Slide the charged battery onto the headset until you hear a click 4 Charge the spent battery by placing it in the Deluxe Charge Cradle battery compartment and closing the door or on the Deluxe USB Charging cable as shown Plantronics Savi User Guide Placing the headset in sleep mode If you won t be using the headset for a long period of time and the headset will not be in the charging cradle you can put the headset in sleep mode With the headset idle press the call control button for three seconds until you see the headset flash white twice To wake the headset press the call control button again for three seconds until you see two white flashes Battery storage time If you remove a fully charged battery from the headset it will provide up to 75 hours of battery storage time if stored under normal storage conditions Headset tones Out of range warning If you are on a call and go out of the operating range you will hear three low tones You will hear a single mid tone when you are back in range If you stay out of range active calls will be suspended Calls will be re established when you walk back i
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