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Yealink SIP-T46G Wired handset Black

1. 04 00 Chile Santiago 04 00 Paraguay Asuncion 04 00 United Kingdom Bermuda Bermuda 04 00 United Kingdom Falkland Islands 04 00 Trinidad amp Tobago 03 30 Canada New Foundland St Johns 03 00 Denmark Greenland Nuuk 03 00 Argentina Buenos Aires 03 00 Brazil no DST 03 00 Brazil DST 02 00 Brazil no DST 01 00 Portugal Azores GMT Greenland Denmark Faroe Islands Torshavn Ireland Dublin Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London Morocco 01 00 Albania Tirane 01 00 Austria Vienna 01 00 Belgium Brussels 01 00 Caicos 01 00 Chad 01 00 Croatia Zagreb 01 00 Czech Republic Prague 01 00 Denmark Kopenhagen 01 00 France Paris 01 00 Germany Berlin 155 User Guide for the SIP T46G IP Phone 04 00 Kazakhstan Aktau 04 00 ia i Tonga Nukualofa 154 Index Index A About This Guide ix Account Management 70 Account Registration 71 Adding Contacts 37 Administrator password 25 Anonymous Call 115 Anonymous Call Rejection 116 Answering Calls 85 Area Code 76 Attaching Stand 11 Audio Settings 30 Auto Answer 85 Auto Redial 89 Automatic Call Distribution 131 B Backlight 20 Basic Network Settings 15 Blacklist 47 Block Out 77 Bluetooth 55 Busy Lamp Field BLF 117 C Call Completion 91 Call Forward 98 Call Mute 93 Call History Management 51 Call Hold Re
2. 4 og pmememe TT ERES 14 PHONG SIGS sccsacaccececcacsecacsacasceceasesitecenacacetenccasstecosedstedecacaaiteccese scene cecacutedcandsaaaeasensseeeneiee 14 BOSI NGWO o HM OS RETE ETE T EDT 15 ROO e A TA A 17 eo eS el i aaa aE E E A AAAA AAAA A A AE EAA 17 Customizing Your PRONE ccscescescesceccecceccscescesceseeceecess 19 euis TM 19 WV NO CDS MEME RR 19 sioe Te NN RTT 20 CON i ETE 21 Esaet ee mE 22 WAS eG STERE EIEE TEE E A A A TE 23 PRO UISTECHLOR CSS VY Ol O gates ccc cado c adco do cade eds d codi ado cd soca Ge ne saonane sceunesaseeoessecnn 25 RO SIN NITE TET TT AAA EAE m 26 OO PO CM deMNMMTTE EEH 26 xi User Guide for the SIE T46G IP Phone AUTO Se WING cT DD DET 30 VOUT E E A AT T AE A EE 30 RING LONG center nv tt 51 Contact Ivlaridgenmebl e m EA ANA I Nu MINI RE MI 33 DG SCT ON Yost cect es cesssnstussts Sega T T 33 HOC GI DIFSCIORY iT T T T EEE 55 BEAC KIS Been Se te te See Settee tt D D S T 47 Remote Phone BOOK v Rue n I vei E ici i uus 49 CalbBistory IMIEOOgeriebl s ue ee Ede PE RERO HUE E ee ES debet rta telo tut os ta im euam 51 SYSTEM CUSTOMIZATIONS usn no toes toto otr D So a A 53 mice mrs 55 BISTO REAd im I STIL 55 Biss t 60 ACCOUNT MONGGO ME MUo a viu de wc dre mwtic dr tewiead a SSO ipd tn 70 Bie e ame om 72 Emergency INUMDe
3. The following table lists the page icon status to indicate different statuses Icons Description Fast flashing The BLF monitored user receives an incoming call on the non current page 61 User Guide for the SI T46G IP Phone Note 62 Solid red There is a parked call on the non current page Fast flashing The line receives an incoming call on the non current page To configure the page icon to indicate status via web user interface 1 Click on DSSKey gt Line Key 2 Select Enabled from the pull down list of Enable Page Tips Log Out Yealink Status Account Network Features Settings Directory Security Enable Page Tips Enabled NOTE Line Key 1 9 Key Type Key Type EE II Line Keyl Li The free function key Types Speed Dial Key Event Line Key 19 27 Line Key2 Li Intercom Key Event m Key events are predefined Line Key4 Li eee phone and call Line Key5 Li Intercom i Enable the Intercom mode and Line Key6 it is useful in an office environment as a quick access Line Key7 iff to connect to the operator or the secretary Programable Key Ext Key Line Key8 Line Key9 3 Click Confirm to accept the change The page icon status is configurable via web user interface only Line key features are explained in the following subchapters in detail e Line e Speed Dial e Voice Mail e Directed Pickup e Group Pickup e DTMF e Prefix e Local Group e XML Gr
4. Log Out Settings Security NOTE Multicast IP The priorities of listening addresses are predefined 1 with the highest priority 10 with the lowest Both the multicast paging sender and the receiver play a warning tone when establishing a multicast paging call Multicast listening addresses are configurable via web user interface only Music on hold MoH is the business practice of playing recorded music to fill the silence that would be heard by the party placed on hold To use this feature you should specify a SIP URI pointing to a Music on Hold Server account When a call is placed on hold the phone will send a SIP INVITE message to the Music on Hold Server account The Music on Hold Server account automatically answers to the SIP INVITE messages and immediately plays audio from some source located anywhere LAN Internet to the held party Contact your system administrator for the SIP URI To configure music on hold server via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced Note Advanced Phone Features 4 Enter the SIP URI e g sip moh sip com in the Music Server URI field wo I d Yealink rss Register Basic Codec Advanced Account Network Keep Alive Type Keep Alive Interval Seconds Local SIP Port RPort SIP Session Timer T1 0 5105 SIP Session Timer T2 2 40s SIP Sess
5. The SIP T46G IP phone supports up to 3 parties including yourself in a conference call This is the default method of conference called Local Conference To set up a local conference call 1 2 Place a call to the first party When the first party answers the call press the Conference soft key to place a new call The active call is placed on hold Enter the number of the second party and press or the Send soft key 107 User Guide for the SI T46G IP Phone 4 When the second party answers the call press the Conference soft key again to join all parties in the conference y Conference 1006 Manage End Call To join two calls in a conference 1 Place two calls using two different accounts on the phone for example place the first call using account 1 and then place the second call using account 2 Press or to select the call for conference and make sure the call is active for example select the call on account 1 Press the Conference soft key to join the two calls in the conference on the selected account During the conference call you can do the following Press or the Hold soft key to place the conference on hold Press the Split soft key to split the conference call into two individual calls Press the Manage soft key and then press or to select the desired party Press the Far Mute soft key to forbid the party from speaking Press the Remov
6. for more information To configure the SNTP settings via phone user interface 1 Press Menu gt Basic gt Time amp Date gt General gt SNTP Settings 2 Press or C Or the Switch soft key to select the time zone that applies to your area from the Time Zone field The default time zone is 8 China Beijing 3 Enter the domain names or IP addresses in the NTP Server 1 and NTP Server 2 fields respectively 23 User Guide for the SI T46G IP Phone 4 Press or C Or the Switch soft key to select the desired value from the Daylight Saving field Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel Note Please refer to Appendix A Time Zones for the list of available time zones on the IP phone To configure the time and date manually via phone user interface 1 Press Menu gt Basic gt Time amp Date gt General gt Manual Settings 2 Enter the specific date and time 3 Press the Save soft key to accept the change The time and date displayed on the LCD screen will change accordingly To configure the date and time format via phone user interface 1 Press Menu gt Basic gt Time amp Date gt Format 24 Customizing Your Phone 2 Press or gt or the Switch soft key to select the desired date format from the Date Format field Switch 3 Press or gt or the Switch soft key to select the desired time format 12 Hour or 24 Hour
7. 2 Select Enabled or Disabled from the pull down list of Play Hold Tone 3 Enter the desired time in the Play Hold Tone Delay field Yealink Forward amp DND General Information Audio Intercom Transfer Account Network General Information Call Waiting Call Waiting On Code Call Waiting Off Code Auto Redial Auto Redial Interval 1 300s Auto Redial Times 1300 Log Out DSSKey Features Settings Directory Security NOTE Call Waiting This call feature allows your phone to accept other incoming calls during the conversation Enabled Key As Send Select or as the send key Hotline Number When you pick up the phone it will dial out the hotline number automatically Key As Send Call Pickup Remote Control Phone Lock Multicast Codec G722 ACD Play Hold Tone Enabled go Action URL Allow Mute Enabled Y SMS Play Hold Tone Delay Bluetooth IP Direct Auto Answer Disabled Call List Show Number Disabled Voice Mail Tone Enable v DHCP Hostname siP T46G 4 Click Confirm to accept the change Why does the wallpaper has bad display Do one of the following e Check that the custom image is clear e Check that the file format of the custom image for the wallpaper is jpg png or bmp e Check that the custom image is not too large or small The phone will adjust the image with the short side to display e Check that the picture resolution of the
8. Dial Plan Voice Ring Tones Softkey Layout TRO69 Status Account Version Firmware Version Hardware Version Reset to Factory Setting Reboot Pcap Feature Select and Upgrade Firmware o Network DSSKey I Features 28 71 0 127 28 1 0 128 0 0 0 Reset sat Click Upgrade to upgrade the firmware Log Out Directory Security NOTE Reset to Factory Setting Reset all the settings of the phone to default configurations Select and Upgrade Firmware Select and upgrade the file from the hard disk or network The browser pops up the dialog box Firmware of the SIP Phone will be updated It will take 5 minutes to complete Please don t power offl Click OK to confirm upgrading How to reset the phone Reset the phone to factory configurations after you have tried almost all troubleshooting suggestions but do not solve the problem You need to note that all customized settings will be overwritten after reset To reset the phone via phone user interface 1 2 Press Menu gt Advanced password admin gt Reset amp Reboot Reset to Factory Press or C Or the Switch soft key to select the desired type from Reset Option field Press the Save soft key Troubleshooting The LCD screen prompts the following warning Reset to factory Cancel 4 Press the OK soft key The LCD screen prompts Welcom Initializing Please wait Welc
9. Min Length 1 15 and Max Length 1 15 fields 5 Enter the desired line ID in the Account field or leave it blank Customizing Your Phone For more information on the valid value of the Account field refer to Replace Rule on page 5 Yealink Preference Time amp Date Code Min Length 1 15 Max Length 1 15 Upgrade Auto Provision Account Configuration Dial Plan Voice Ring Tones Softkey Layout TRO69 4 Click Confirm to accept the change Directory Security Digit 0 9 Identifies a specific digit do not use s if it is defined as send key digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range as a comma separated list x Matches any single digit character which is dialed Matches an arbitrary number of digits Note The default values of minimum and maximum length are 1 and 15 respectively Area code is configurable via web user interface only Block Out You can block some specific numbers at most 10 from being dialed on your phone When you dial a block out number on your phone the dialing will fail and the LCD screen will prompt Forbidden Number To add a block out number via web user interface 1 Click on Settings Dial Plan gt Block Out 2 Enter the desired value in the BlockOut Number field 5 Enter the desired line ID in the Account field or leave it blank 77 User Guide
10. Status on page 14 How to obtain the MAC address of a phone when the phone is not powered on Three ways to obtain the MAC address of a phone e You can ask your supplier for shipping information sheet which includes MAC addresses according to the corresponding PO Purchase Order e You can find the MAC address in the label of carton box e You can also find the MAC address from the phone s bar code on the back of the phone 141 User Guide for the SI T46G IP Phone 142 Why can t get a dial tone e Check for any loose connections and that the phone has been installed properly For the installation instructions refer to Phone Installation on page 11 e Switch between the Handset Headset if present or Hands Free Speakerphone to check whether the dial tone is present for one of the audio modes If the dial tone exists on another audio mode connect a different handset or headset to isolate the problem Why doesn t the phone ring Check the ringer volume on the phone To adjust the ringer volume setting press the Volume key when the phone is on hook and idle For more information refer to Volume on page 50 Why can t receive calls e Check the SIP registration with your system administrator e Check that DND Do Not Disturb mode is deactivated on your phone Refer to Do Not Disturb DND on page 4 e Check that call forward is disabled on the phone Refer to Call Forward on page 98 e Check whet
11. do not use if it is defined as send Upgrade key digit digit Identifies any digit dialed that is included in the range Auto Provision Configuration digit digit digit Specifies a range as a comma Dial Plan separated list D OU 4 WN x Matches any single digit character which is dialed Voice mn e Ring Matches an arbitrary number of digits Tones Softkey Layout TRO69 Rulel1234 Accountli 4 Click Add to add the dial now rule When you enter the number 1234 using the keypad the phone will dial out 1234 automatically without pressing any key You can also edit or delete the dial now rule refer to Replace Rule on page 75 for more information Dial now rule is configurable via web user interface only Delay Time for Dial Now Rule You can configure the delay time for dial now rules That is you can configure your phone to dial out the phone number automatically which matches a dial now rule after the specified delay time To configure the delay time for dial now rule via web user interface 1 Click on Features General Information 15 User Guide for the SI T46G IP Phone Note 2 Enter the time within 1 14 in seconds in the Time Out For Dial Now Rule field Log Out Yealinkl E a Status I Account Network DSSKey Settings Directory Security General Information NOTE Forward amp DND Call Waiting Enabled Call Waiting Gen
12. 1 7 Regulatory Notices 151 Remote Phone Book 49 Replace Rule 73 Ring Tones 31 S Safety Instructions 151 search Source List in Dialing 44 searching for Contacts 43 semi attended Transfer 105 service Agreements 151 Short Message Service SMS 133 System Customizations 53 T Time amp Date 23 Time Zones 153 Troubleshooting 141 V Voice Mail 136 Volume 30 W Warranty vi Wallpaper 19 Web User Interface 6 WEEE Warning vii 156
13. Disabled Y Disabled E Log Out Settings Directory Security NOTE Advanced The Advanced parameters for administrator Note Network conference is configurable via web user interface only To set up a network conference call 1 Place a call to the first party 2 Press the Conference soft key to place a new call The active call is placed on hold 3 Enter the number of the second party and press f Or the Send soft key 4 When the second party answers the call press the Conference soft key to add the second party to the conference 5 Press the Conference soft key to place a new call The conference is placed on hold Enter the number of the new party and then press 0 or the Send soft key When the new party answers the call press the Conference soft key to add the new party to the conference Repeat steps 5 to 7 until you have added all intended parties 109 User Guide for the SIP T46G IP Phone The procedures to set up a network conference call on specific servers may be different from introduced above Contact your system administrator for more information Call Park Note 110 You can use call park to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room You can park an active call by pressing the call park key on the phone If the call is parked successfully the response is ei
14. IP address press the OK key on the phone Enter the IP address e g http 192 168 0 10 or 192 168 0 10 in the address bar of web browser on your PC The default administrator user name and password are both admin case sensitive The options you can use to customize the IP phone via phone user interface and or via web user interface are listed in the following table Phone User Interface Web User Interface MAC Firmware V y Basic Call Features Auto Answer Auto Redial Call Completion Call Forward Call Waiting Call Park Call Pickup Call Return Conference Anonymous Call Anonymous Call Rejection i Z 0 Basic Phone Settings Language Time amp Date Administrator Password Ring Tones Contrast Wallpaper Backlight Keypad Lock Phone Volume Call History Management Contact Management Local Directory Blacklist Remote Phone Book LDAP Dial Plan DSS Keys Key as Send Hotline Live Dialpad Emergency Number Advanced Phone Features BLF Call Recording Hot Desking Intercom Multicast Paging Music on Hold Overview User Guide for the SIP T46G IP Phone ACD Messages SIP Account User Options Register Status Account Status Label Display Name Register Name User Name Password SIP Server 1 2 Server Option Registrar Port Outbound Status Outbound Proxy NAT Traversal STUN Status ST
15. Speakerphone key Note The emergency number setting if desired must be made before lock activation For more information refer to Emergency Number on page 78 To activate the keypad lock via phone user interface 1 Press Menu gt Advanced password admin gt Phone Settings gt Keypad Lock 2 Press or Oo or the Switch soft key to select Enabled from the Keypad Lock Enable field 3 Press or Oo or the Switch soft key to select the desired type from the Keypad Lock Type field Switch 4 Press the Save soft key to accept the change Long press to lock the keypad immediately when the phone is idle 27 User Guide for the SIP T46G IP Phone Note 28 The LCD screen prompts Keypad Lock and displays the icon Keypad Lock History Directory You can configure the interval in seconds to automatically lock the keypad instead of long pressing To configure the interval of automatic keypad lock via web user interface 1 Click on Features gt Phone Lock 2 Enter the desired time in the Phone Lock Time Out 0 3600s field Log Out Yealink 66 Status Account Network DSSKey Settings Directory I ua Keypad Lock Enable Disable NOTE Forward amp DND Keypad Lock Type All Keys v Security Keyboard Lock General Phone Unlock PIN 0 15 Digit esses o ts The keyboard lock parameters Information for administrator Phone Lock Time Out 0 3600s 0 Emergency 110 911 1
16. T46G IP Phone 2 Press or Oo or the Switch soft key to select Disabled from the Keypad Lock Enable field Switch 3 Press the Save soft key to accept the change Keypad lock is configurable via web user interface at the path Features Phone Lock Audio Settings Volume You can press the volume key to adjust the ringer volume when the phone is idle You can also press the volume key to adjust the receiver volume of currently engaged audio devices handset speakerphone or headset when the phone is in use To adjust the volume when the phone is idle 1 Press to adjust the ringer volume 1006 es rrr History Directory Note If ringer volume is adjusted to minimum the CK icon will appear on the LCD screen 30 Customizing Your Phone To adjust the volume when the phone is during a call 1 Press to adjust the volume of currently engaged audio device handset speakerphone or headset Talking mc OO ON eee E 1006 Transfer Hold Conference End Call Ring Tones Ring tones are used to indicate incoming calls You can select different ring tones to distinguish different accounts registered on your phone or to distinguish your phone from your neighbor s To select a ring tone for the phone via phone user interface 1 Press Menu gt Basic gt Sound gt Ring Tones 2 Press or to select the desired ring tone g Ring Tones 3 Press the Save soft key to accept the change or the Back
17. a phone number in the group receives an incoming call The call is answered on your phone DTMF You can use this key feature to send the specification of arbitrary key sequences via DTMF Dependencies ype Key Event Key Event DTMF Label key label displayed on the LCD screen Note Customizing Your Phone Value DIMF sequence DTMF sequence can only contain 0 9 and A D Usage Press the DSS key during an active call to send the key sequence specified in the Value field Prefix You can use this key feature to add a specified prefix number before the dialed number Dependencies ype Key Event Key Event Prefix Label key label displayed on the LCD screen Value the prefix number Usage Press the DSS key when the phone is idle then the phone will enter into the dialing screen and display the prefix number which you specified in the Value field You can enter other digits and then dial out Local Group You can use this key feature to access the contact group in the local directory quickly For more information refer to Local Directory on page 34 Dependencies ype Key Event Key Event Local Group Local Group the contact group name you want to access Label key label displayed on the LCD screen Usage Press the DSS key to access the contact group specified in the Local Group field XML Group You can use this key feature to access remote group in your corporate directory quickly You shou
18. can store up to 50 contacts add edit delete or search for a contact in the blacklist directory even call a contact from the blacklist directory but incoming calls from the blacklist directory contacts will be rejected automatically To add a contact to the blacklist directory manually 1 Press Menu Directory gt Blacklist 2 Press the Add soft key 47 User Guide for the SI T46G IP Phone 3 Enter the name and the office mobile or other numbers in the corresponding fields Delete 4 Press or C Or the Switch soft key to select the desired account from the Account field If Auto is selected the phone will use the first available account when placing calls to the contact from the blacklist directory 5 Press the Save soft key to accept the change or the Back soft key to cancel To add a contact to the blacklist directory from the local directory 1 Press Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory 2 Select the desired contact group and press the Enter soft key 3 Press or to highlight the desired contact 4 Press the Option soft key and then select Add to Blacklist from the prompt list 48 Customizing Your Phone The LCD screen prompts the following wa
19. file of contact list via web user interface 1 Click on Directory gt Local Directory 2 Click Browse to locate a contact list file file format must be csv from your local system 3 Optional Check the Show Title checkbox It will prevent importing the title of the contact information which is located in the first line of the CSV file 4 Click Import CSV to import the contact list 5 Optional Mark the On radio box in the Delete Old Contacts field It will delete all existing contacts while importing the contact list 46 Customizing Your Phone 6 Optional Select the contact information you want to import into the local directory from the pull down list of Index Log Out Yealink 66 Status I Account I Network DSSKey Features I Aue Directory Security Delete Old Contacts On off Preview NOTE Index Ignore v Ignore Ignore Ignore v Ignore I contacts preview note 1 display name Office number mobile number other number 2 Bob 1000 3 Joy 1234 4 Lida 4321 7 Click Import to complete importing the contact list To export a contact list via web user interface 1 Click on Directory gt Local Directory 2 Click Export XML or Export CSV 3 Click Save to save the contact list to your local system Note Importing exporting contact lists is available via web user interface only Blacklist The built in phone directory can store the names and phone numbers for a blacklist You
20. gt Call Features gt DSS Keys 131 User Guide for the SI T46G IP Phone 4 Optional Enter the string that will appear on the LCD screen in the Label field Line Key 1 Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel ACD key is configurable via web user interface at the path DSSKey gt Line Key To log into the ACD system 1 Press the ACD key when the phone is idle The LCD screen prompts you the following information User ID the identity used to log into the queue Password the password used to log into the queue 2 Press the Login soft key to log into Note Contact your system administrator for the User ID and Password to access the ACD system After configuring an ACD key you can press the ACD key to log into the ACD system After logging in you are ready to receive calls from the ACD system You can press the ACD key to show your current ACD user status You can press the Available Unavailable soft key to change your ACD user status ACD user status synchronizes on both IP phone and ACD system When you set the ACD user status to be available the ACD key LED illuminates solid green and then the server begins distributing calls to your phone When you set the ACD user status to be unavailable the ACD key LED flashes green and then the server temporarily stops distributing calls to your phone To log out of the 132 Advanced Phone Features ACD system press t
21. inane coe ee 78 PSNI GG T TTL TNT 19 VOM sco anions pas caus ioesaestea sions MIU IM UE vests esa 80 BASIC Call Fealtu G8S 25 cocscesacecsvenieesovexasnnaieataoesiectieusicatiantioas 83 Mieisuetdol x re 83 PAS WEMING CNIS c 85 ENCINO ere saaan Tm 87 Recdlalng NUMDCI S asierea ea TT 87 Recent Calll lin Dielinc ep RU RAPERE 87 AAULO ANS WE aa E E A a IN a A E E E EAO 88 AVIO ROIO renon T E Ota Pha ea alk 89 Call COMPIGON ssie r EELA AO 91 Geld NU EE 92 Ko iT eR T TP RR ee 93 CFO RE SOTI E ETT 95 BDONOLOCUWDA OND aE S pud MEER dI MEUM rite anno are esed pea ean 94 Cll ROM Toro rrr X A MM 98 calliransle RET 105 CM VV GUNG Rm D II PUE 106 CONSTEN M IE Re Ere ree 107 Local Conf rence ee ead n niu 107 Network Contere CS ieee Sate ca eoe ces es cs ee A 108 C alk el TRE mmm 110 Call PIC KU i testi obese iiti iss le itoe a DE Co Bote BE Oo BE Co BE to B6 Oo BE Doi o tua d edu dad duda 111 ANONYMOUS COlli NN TES 115 Anonymous Call Rejection eeseeeessssseeeesseeeeeeeeen nee enne nnne senes 116 Advanced Phone Features ccsccsccsccscsscsscsscsccsceeces 117 xii Table of Contents Busy Lamp Mel BLUF MR een ON RMN enn ee T 117 GI RECON GINO RP 120 6 fl i KINO ete ot Wt oe 122 ITS RECOM tette 124 Ouotdgoing
22. live dialpad via web user interface 1 Click on Settings Preference 2 Select Enabled from the pull down list of Live Dialpad 19 User Guide for the SIP T46G IP Phone 3 Enter the desired delay time in the Inter Digit Time 1 14s field The default delay time is 4s Yealink Preference Time amp Date Upgrade Auto Provision Configuration Dial Plan Softkey Layout TRO69 Status Account Network DSSKey Language Live Dialpad Inter Digit Time 1 14s Backlight Idle Intensity Backlight On Intensity Backlight Time Watch Dog Ring Type Log Out Directory Security NOTE Preference Settings The preference settings for administrator Upload Ringtone Wallpaper Upload Wallpaper 4 Click Confirm to accept the change Note Live dialpad is configurable via web user interface only Hotline You can dial a hotline number immediately upon lifting the handset pressing the speakerphone key or the line key You can also configure a delay where the phone will dial out the hotline number automatically after the specified period of time To configure the hotline number via phone user interface 1 Press Menu gt Call Features Others Hotline 2 Enter the desired number in the Number field 3 Enter the delay time in the Hotline Delay 0 10 s field Hotline Delete 4 Press the Save soft key to accept the change or t
23. made materials Keep the device away from any heat source or bare fire such as a candle or an electric heater Keep the device away from any household appliance with strong magnetic field or electromagnetic field such as a microwave oven or a refrigerator N Operating Requirements Do not let a child operate the device without guidance Do not let a child play with the device or any accessory in case of accidental swallowing Please use the accessories provided or authorized by the manufacturer only The power supply of the device shall meet the requirements of the input voltage of the device Pleaseuse the provided surge protection power socket only Before plugging or unplugging any cable make sure that your hands are completely dry Do not spill liquid of any kind on the product or use the equipment near water for example near a bathtub washbowl kitchen sink wet basement or near a swimming pool Do not tread on pull or over bend any cable in case of malfunction of the device During a thunderstorm stop using the device and disconnect it from the power supply Unplug the power plug and the Asymmetric Digital Subscriber Line ADSL twisted pair the radio frequency cable to avoid lightning strike If the device is left unused for a rather long time disconnect it from the power supply and unplug the power plug When there is smoke emitted from the device or some abnormal noise or smell disconnect the device f
24. refer to Contact Management on page 33 and Call History Management on page 51 During a call you can alternate between Speakerphone Headset and Handset modes by pressing the Speakerphone key the HEADSET key or picking up the handset The call duration of active calls is visible on the LCD screen In the figure below the call to the number 1000 has lasted 40 seconds Transfer Hold Conference End Call To place a call using the handset 1 Pick up the handset 2 Enter the desired number using the keypad 3 Press or the Send soft key The key is configured as a send key by default You can also set the key as the send key or set neither For more information refer to the Key as Send on page 26 Note You can also dial using the SIP URI or IP address To obtain the IP address of a phone press the OK key The maximum SIP URI or IP address length is 52 characters For example SIP URI 3606 sip com IP 192 168 1 15 Your phone may not support direct IP dialing Contact your system administrator for more information To place a call using the hands free speakerphone mode Do one of the following With the handset on hook press or the line key to obtain a dial tone Enter the desired number using the keypad Press or the Send soft key 84 Basic Call Features With the handset on hook enter the desired number using the keypad Press l or the Send soft key To place a call using the h
25. soft key to cancel To select a ring tone for the account via web user interface om e Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Basic 4 Select the desired ring tone from the pull down list of Ring Type 51 User Guide for the SIP T46G IP Phone If Common is selected this account will use the ring tone selected for the phone Refer to the above instruction Log Out Yealink 66 DSSKey Features Basic Anonymous Call Off X Codec On Code Off Code Anonymous Call Rejection Off v On Code Off Code Po Missed Call Log Y Settings Directory Security Status Network NOTE Basic The basic parameters for administrator Proxy Require A special parameter just for Nortel server If you login to Nortel server the value should be com nortelnetworks firewall Register Proxy Require Advanced bi Auto Answer ke Ring Type 5 Click Confirm to accept the change Note A ring tone for the account is configurable via web user interface only The ring tone for an incoming call on the phone may be different For example when the phone receives an incoming call from a contact stored in the local directory it will play the ring tone assigned to the contact in the local directory refer to Adding Contacts If no ring tone is assigned to the contact the phone will play the ring tone assigned to the associ
26. the following steps Automatic Phone Initialization The phone finishes the initialization by loading the saved configuration The LCD screen displays Initializing Please wait during this process DHCP Dynamic Host Configuration Protocol The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings e g IP address subnet mask default gateway address and DNS address by default Note If your network does not use DHCP proceed to Basic Network Settings on page 15 Phone Status You can view phone status via phone user interface or web user interface Available information of phone status includes e Network status e g IPv4 status IPv status IP address mode and MAC address e Phone status e g device model firmware version and product ID e Account status e g register status of SIP accounts To view the phone status via phone user interface 1 Press or press Menu gt Status 2 Press 2 Or to scroll through the list and view the specific information Status To view the phone status via web user interface 1 Open the web browser on your computer 2 Enter the IP address in the browser s address bar and then press the Enter key 3 Enter the user name admin and password admin in the login page Getting Started 4 Click Confirm to login The phone status is displayed on the first page of the web user interface Basic Network Settings If yo
27. value in the Value field Optional Enter the corresponding value in the Extension field es Se a GS Press the Save soft key to accept the change or the Back soft key to cancel Line key is configurable via web user interface at the path DSSKey Line Key Note When the phone is idle you can also long press the line key to configure it directly on the phone 60 Customizing Your Phone You can assign functionalities to 27 line keys These 27 line keys are indicated on three pages When you assign functionality to line keys located in line key 1 10 the labels of line keys are indicated on the first page The following figure shows an example 11 18 Mon May 20 1006 History Directory When you assign functionality to line key located in line key 11 27 the label of the line key 10 18 are indicated on the second page and the labels of the line key 19 27 are indicated on the third page The right bottom line key is used to switch pages The following figure shows an example 11 20 Mon May 20 gt Call Park X LDAP History Directory The following table lists the page icon status Icons Description Indicates the current page of line keys Indicates the non current page of line keys You can configure the page icon and page switch key LED to indicate different statuses This feature is disabled by default For more information on the page switch key LED status refer to LED Instructions on page 5
28. wallpaper The wallpaper resolution of T46G IP phone is 480 272 pixels 143 User Guide for the SI T46G IP Phone Note 144 Why I can t send an SMS to any other phone SMS depends on support from a SIP server Contact your system administrator for more information How to change the user password To change the user password via web user interface 1 Click on Security gt Password 2 Select user from the pull down list of User Type 3 Enter the new user password in the New Password field and Confirm Password field Log Out Yealink i l E Status Account Network DSSKey Features Settings Directory User Type Y NOTE Password Old Password User Type Trusted Certificates New Password lecceees Select your type If you log in as user you can only change Confirm Password eee eeoe your own password If you login Server Certificates as an administrator you can modify both the user s and admin s passwords Confirm Cae 4 Click Confirm to accept the change You can also contact your system administrator for help If logging into the web user interface of the phone with the user credential you need to enter the current user password in the Old Password field User password is configurable via web user interface only How to make a call using SRTP You can enable SRTP to encrypt the audio stream s of phone calls The parties participating in the call should enable SR
29. your system administrator for more information How to export import the phone configurations We may need you to provide the phone configurations to help analyze problem In some instance you may need to import configurations to your phone To export the phone configurations via web user interface 1 Click on Settings Configuration 2 Click Export to open file download window and then save the file to your local system A Log Out Yealink lsc Status Account Network DSSKey Features Directory Security Export or Import Configuration is NOTE Preference Configuration Time amp Date The configuration parameters for administrator Upgrade z 2 Export System Log Local O Server Qo Auto Provision Configuration System Log Level aa Dial Plan Voice Ring Tones Softkey Layout TRO69 To import the phone configurations via web user interface 1 Click on Settings gt Configuration 2 Click Browse to locate a configuration file from your local system 147 User Guide for the SI T46G IP Phone Note 148 3 Click Import to import the configuration file How to upgrade firmware The file format of configuration file must be bin To upgrade firmware via web user interface 1 2 Click Browse to locate the firmware from your local system Click on Settings gt Upgrade Yealink 66 Preference Time amp Date Upgrade Auto Provision Configuration
30. 20 Audio Intercom Transfer Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 3 Click Confirm to accept the change The default timeout is 0 second that is you can long press to lock the keypad only Interval of automatic keypad lock is configurable via web user interface only To unlock the keypad you must know the keypad unlock PIN of the phone The default keypad unlock PIN is 123 To change the keypad unlock PIN via phone user interface 1 Press Menu gt Basic gt Phone Unlock PIN Customizing Your Phone 2 Enter the desired values in the Current PIN New PIN and Confirm PIN fields respectively Phone Unlock PIN Delete 3 Press the Save soft key to accept the setting or the Back soft key to cancel Note The unlock PIN length must be within 15 characters To unlock the keypad via phone user interface 1 Press any locked key the LCD screen prompts Unlock PIN admin Cancel Delete 2 Enter the PIN in the Unlock PIN field 3 Press the OK soft key to unlock the keypad The amp icon disappears from the LCD screen You can long press or wait for a period of time if configured to lock the keypad again Note You can also unlock the keypad by administrator password To deactivate the keypad lock via phone user interface 1 Press Menu gt Advanced password admin gt Phone Settings gt Keypad Lock 29 User Guide for the SI
31. 4 would match 9151234 9161234 9171234 etc The parentheses can be used to group together patterns for instance to logically combine two or more patterns Example 1 9 2 7 3 would match 923 152 773 etc The should be followed by the sequence number of a parenthesis The plus the sequence number means the whole character or characters placed in the parenthesis The number directs to the right parenthesis when there are more than one Example A replace rule configuration Prefix 9 5 7 Replace 5 2 When you enter 96123 to dial out on your phone the number will be replaced as 51223 and then dialed out 2 means the characters in the second parenthesis that is 123 Replace Rule You can configure one or more replace rules at most 100 to remove the specified string and replace it with another string You can configure a pattern with wildcards refer to the expression syntax in the table above so that any string that matches the pattern will be replaced This feature is convenient for you to dial out a long number For example a replace rule is configured as Prefix 1 and Replace 1254567 when you try Sp to dial out the number 1234567 you just need to enter on the phone and then press the Send soft key To add a replace rule via web user interface 1 Click on Settings Dial Plan Replace Rule 2 Enterthe string e g 2xx in the Prefix field 5 En
32. Accept Intercom mE answer an incoming intercom call Enable or disable the microphone on the IP phone for Intercom Mute intercom calls Enable or disable the IP phone to play a warning Warning Tone oo tone when it receives an incoming intercom call Enable or disable the IP phone to automatically Intercom Barge answer an incoming intercom call while there is already an active call on the phone To configure intercom features via phone user interface 1 Press Menu gt Call Features gt Intercom 125 User Guide for the SI T46G IP Phone Note 126 2 Make the desired changes Intercom Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel These specific parameters are configurable via web user interface at the path Features gt Intercom Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom call If Accept Intercom is enabled the phone automatically answers an incoming intercom call If Accept Intercom is disabled the phone rejects incoming intercom calls and sends a busy message to the caller Accept Intercom is enabled by default Your administrator can set a period of delay time before the phone automatically answers intercom calls Contact your system administrator for more information Intercom Mute You can mute or un mute the microphone on the phone for intercom calls automatically If Intercom Mute is enabled the mi
33. BLF pickup on the phone This allows the monitoring phone to play a warning tone when the monitored line receives an incoming call You can also enable visual alert for BLF pickup on the phone This allows the LCD screen of the monitoring phone to display the caller ID when the monitored line receives an incoming call To enable visual and audio alert via web user interface 1 Click on Features gt Call Pickup Select Enabled from the pull down list of Visual Alert for BLF Pickup i Select Enabled from the pull down list of Audio Alert for BLF Pickup Log Out Yealink 6 Status Account Network DSSKey Settings Directory Security Call Pickup NOTE Forward amp DND Directed Call Pickup Call Pickup General Directed Call Pickup Code The call pickup parameters for Information administrator Group Call Pickup Audio Group Call Pickup Code Intercom Visual Alert for BLF Pickup Transfer Audio Alert for BLF Pickup Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 4 Click Confirm to accept the change Visual and audio alerts are configurable via web user interface only Note Advanced Phone Features When the monitored line receives an incoming call the followings occur on the phone e The phone plays a warning tone if enabled e The BLF key LED flashes red e The caller ID appears on the LCD screen if enabled In the following figure the LCD screen shows a
34. D screen are described in the following table Icons Description ee mo Multi lingual lowercase letters input mode E Multi lingual uppercase letters input mode n Multi lingual uppercase and lowercase letters input mode OO BO emm OO M emme abc BC E o Alphanumeric input mode 123 bc gt PA 2 User Guide for the SI T46G IP Phone Icons Description ewe ewe eee EN M emm ee NNI OW oe CR peee Ec 35 Overview LED Instructions Power Indicator LED LED Status Description Solid red The phone is initializing Fast flashing red The phone is ringing Slow flashing red The phone receives a text message or voice mail Off The phone is powered off powered on or idle Line key LED LED Status Description Solid green The Ns E eod The line is in conversation Fast flashing green The line receives an incoming call Slow flashing green The call is placed on hold Off The line is inactive Line key LED configured as BLF key LED Status Description Solid red The monitored user is busy Fast flashing red The monitored user receives an incoming call ae The monitored user is idle The monitored user does not exist Line key LED used as page switch key LED Status Description There is a parked call on the line key of the non current page Solid red The line receives an incoming call on the line key of the Fast flashing green non current page The monitored user rece
35. D screen prompts the following warning Note Delete the selected group Cancel 4 Press the OK soft key to confirm the deletion or the Cancel soft key to cancel Adding Contacts You can add contacts to the local directory in the following ways e Manually e From call history e From remote phone book Adding Contacts Manually To add a contact to the local directory manually 1 Press the Directory soft key 57 User Guide for the SI T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group Add Group If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory 2 Select the desired contact group and press the Enter soft key 3 Press the Add soft key 4 Enter the name and the office mobile or other numbers in the corresponding fields Add Contact Delete 5 Press or C Or the Switch soft key to select the desired account from the Account field If Auto is selected the phone will use the first available account when placing calls to the contact from the local directory 6 Press or Oo orthe Switch soft key to select the desired ring tone from the Ring field If Auto is selected this contact will use the ring tone assigned to the group 7 Press or E Or the Switch soft key to select the desired photo from the Photo field 8 Pres
36. DND Directed Call Pickup Enabled Call Pickup General Directed Call Pickup Code 97 The call pickup parameters for Information administrator Group Call Pickup Disabled Group Call Pickup Code Intercom Visual Alert for BLF Pickup Disabled Audio Transfer Audio Alert for BLF Pickup Disabled Call Pickup Confirm 4 Click Confirm to accept the change 111 User Guide for the SI T46G IP Phone 112 To configure the directed call pickup code on a per line basis via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Enter the directed call pickup code in the Directed Call Pickup Code field Log Out Yealink E20 Status Network DSSKey Features Settings Directory Security Keep Alive Type Default Advanced Keep Alive Interval Seconds The Advanced parameters for administrator Local SIP Port RPort Advanced SIP Session Timer T1 0 5 10s SIP Session Timer T2 2 405 SIP Session Timer T4 2 5605 Subscribe Period Seconds 1800 DTMF Type RFC2833 M Music Server URI Directed Call Pickup Code Group Call Pickup Code Distinctive Ring Tones Disabled Unregister When Reboot Disabled Out Dialog BLF Disabled 5 Click Confirm to accept the change To pick up a call directly 1 Pick up the handset 2 The DPickup soft key appears on the LCD screen Directory DPickup 3 Press the DPickup soft key on y
37. Hold soft key to place the current multicast RTP session on hold 3 Press the End Call soft key to cancel the multicast RTP session Note Multicast RTP is one way only from sender to the multicast address es receiver For outgoing RTP multicasts all other existing calls on the phone will be placed on hold Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol RTP stream from the pre configured multicast address es without involving SIP signaling You can specify up to 10 multicast addresses that the phone listens to on the network How the phone handles incoming multicast paging calls depends on Paging Barge and Paging Priority Active parameters configured via web user interface Paging Barge Paging barge parameter defines the priority of the voice call in progress If the priority of an incoming multicast paging call is lower than that of the active call it will be ignored automatically If Disabled is selected from the pull down list of Paging Barge the voice call in progress takes precedence over all incoming multicast paging calls Valid values in the Paging Barge field e 1to 10 Define the priority of the active call 1 with the highest priority 10 with the lowest e Disabled The voice call in progress shall take precedence over all incoming paging calls Paging Priority Active Paging priority active parameter decides how the phone handles incoming multicast paging calls whe
38. LF You can use BLF to monitor a specific line for status changes on the phone For example you can configure a BLF key on the phone for monitoring the status of a friend s line busy or idle The BLF key LED illuminates solid red when the friend s line is in use For more information on BLF key LED indications refer to LED Instructions on page 5 You can press a BLF key to dial out the monitored phone number when the monitored line is idle You can receive a visual and an audio alert if enabled and also pick up the call when the monitored line receives an incoming call For more information contact your system administrator To configure a BLF key via phone user interface 1 Press Menu gt Call Features gt DSS Keys 2 Select the desired DSS key 3 Press or gt or the Switch soft key to select BLF from the Type field 4 Press or gt or the Switch soft key to select the desired line from the Account ID field e Enter the phone number or extension you want to monitor in the Value field 6 Optional Enter the string that will appear on the LCD screen in the Label field 117 User Guide for the SI T46G IP Phone Note 118 7 Optional Enter the pickup code in the Extension field Line Key 9 Delete 8 Press the Save soft key to accept the change or the Back soft key to cancel BLF key is configurable via web user interface at the path DSSKey gt Line Key You can enable audio alert for
39. List Show Number Voice Mail Tone DHCP Hostname Network Features DSSKey Settings Enabled m Disabled Enabled Enabled Disabled Disabled v Disabled v Enable Y siP T46G Cancel Log Out Directory Security NOTE Call Waiting This call feature allows your phone to accept other incoming calls during the conversation Key As Send Select or as the send key Hotline Number When you pick up the phone it will dial out the hotline number automatically To use headset prior you should activate the headset mode in advance 1 Physically connect the headset 2 Press Q9 to activate the headset mode Note HEADSET key again Headset prior is configurable via web user interface only 54 If headset prior is enabled the headset mode will not be deactivated until you press the Customizing Your Phone Dual Headset Note You can use two headsets when enabling dual headset To use this feature you must physically connect headsets to the headset jack and handset jack respectively Once the phone connects to a call the headset connected to the headset Jack will have full duplex capabilities while the one connected to the handset jack will only be able to listen To enable dual headset via web user interface 1 Click on Features gt General Information 2 Select Enabled from the pull down list of Dual Headset Log Out Yealink rss Status Account Network DSSKey Fea
40. P Stream To configure a multicast paging key via phone user interface 1 Press Menu gt Call Features gt DSS Keys 2 Select the desired DSS key 3 Press or C Or the Switch soft key to select Key Event from the Type field 4 Press or C Or the Switch soft key to select Multicast Paging from the Key Event field gn Optional Enter the string that will appear on the LCD screen in the Label field 6 Enter the multicast IP address and port number e g 224 5 6 20 10008 in the Value field The valid multicast IP addresses range from 224 0 0 0 to 239 255 255 255 Line Key 1 Key Event j Multicast Paging A 224 5 6 20 10008 Delete 7 Press the Save soft key to accept the change or the Back soft key to cancel Multicast paging key is configurable via web user interface at the path DSSKey Line Key You can also configure the phone to use a default codec for sending multicast RTP stream via web user interface To configure a default codec for multicast paging via web user interface 1 Click on Features gt General Information 127 User Guide for the SI T46G IP Phone 2 Select the desired codec from the pull down list of Multicast Codec The default codec is C722 Log Out Yealink 66 Status Account Network Settings Directory Security General Information Forward amp DND Call Waiting Call Waiting General l Call Waiting On Code This call feature allows your Information pho
41. Phone Usage 1 During a call press the DSS key to activate the group listening mode You can then speak and listen through the handset headset other people at your side can listen through speaker at the same time 2 Press the DSS key again to deactivate the group listening mode Zero Touch You can use this key feature to configure auto provision and network parameters quickly Dependencies ype Key Event Key Event Zero Touch Label key label displayed on the LCD screen Usage 1 Press the DSS key to access the zero touch screen 2 Press the OK soft key within a few seconds 3 Configure the network parameters in the corresponding fields 4 Press the Next soft key 5 Configure the auto provision parameters in the corresponding fields 6 Press the OK soft key The phone will reboot to update configurations URL You can use this key feature to trigger the phone to send an HTTP GET request containing a specific URL Dependencies ype URL Label key label displayed on the LCD screen URL the URL contained in the HTTP GET request Usage Press the DSS key to trigger the phone to send an HTTP GET request containing the URL specified in the URL field Keypad Lock You can use this key feature to immediately lock the keypad of your phone instead of long pressing For more information refer to Keypad Lock on page 26 Dependencies ype Key Event Key Event Keypad Lock Label key label displayed on the LCD screen Us
42. Press the DSS key to dial out the number specified in the Value field using the account selected from the Account ID field 65 User Guide for the SI T46G IP Phone 64 Voice Mail You can use this key feature to connect voice mail quickly For more information refer to Voice Mail on page 136 Dependencies ype Key Event Key Event Voice Mail Account ID the account this feature will be applied to Label key label displayed on the LCD screen Value the voice mail access code Usage Press the DSS key to dial out the voice mail access code you can follow the voice prompt to listen to the voice mails Directed Pickup You can use this key feature to answer someone else s incoming call on the phone Dependencies ype Key Event Key Event Directed Pickup Account ID the account this feature will be applied to Label key label displayed on the LCD screen Value the directed pickup code followed by the specific phone number Usage Press the DSS key on your phone when the specific phone number receives an incoming call The call is answered on your phone Group Pickup You can use this key feature to answer incoming calls in a group that is associated with their own group Dependencies ype Key Event Key Event Group Pickup Account ID the account this feature will be applied to Label key label displayed on the LCD screen Value the group pickup feature code Usage Press the DSS key on your phone when
43. REGARD TO THIS GUIDE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Yealink Network Technology CO LTD shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this guide Declaration of Conformity C EFC Hereby Yealink Network Technology CO LTD declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This device is marked with the CE mark in compliance with EC Directives 2006 95 EC and 2004 108 EC Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Class B Digital Device or Peripheral Note This device is tested and complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interf
44. TP on a per line basis To enable SRTP on a per line basis via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced Troubleshooting 4 Select the desired value Optional or Compulsory from the pull down list of RTP Encryption SRTP Yealink Register Basic Codec Advanced Status Network Keep Alive Type Keep Alive Interval Seconds Local SIP Port RPort SIP Session Timer T1 0 5105 SIP Session Timer T2 2 40s SIP Session Timer T4 2 5605 Subscribe Period Seconds DTMF Type DTMF Info Type DTMF Payload Type 96 127 Retransmission Subscribe for MWI MWI Subscription Period Seconds Subscribe MWI To Voice Mail Voice Mail Caller ID Source Session Timer Session Expires 30 7200s Session Refresher Send user phone RTP Encryption SRTP DSSKey Features 5062 Disabled 1800 RFC2833 v DTMF Relay j ho Disabled Y Disabled v 3600 Disabled v 6008 FROM M Disabled heo UAC Disabled Compulsory 20 Settings Directory Log Out Security NOTE Advanced The Advanced parameters for administrator PTime ms 5 Click Confirm to accept the change Note SRTP is not available on all servers Contact your system administrator for more information SRTP is configurable via web user interface only How to reboot the phone To reboot the phone via web user inte
45. UN Server Note The table above lists most of the feature options Please refer to the relevant sections for more information Documentations The following table shows documentations available for the SIP T46G IP phone Contents Where found Format Language Quick Installation Basic setup of the In the package PDF English Guide phone Basic call features Quick Reference and phone In the package PDF English Guide mE customizations Phone Web user interface settings CD attached in l User Guide Basic call features PDF English the package and advanced phone features Note You can also download the latest documentations online http www yealink com DocumentDownload aspx Cateld 142 amp flag 142 Getting Started Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP T46G IP phone Topics include Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone contact your system administrator Packaging Contents The following components are included in your SIP T46G IP phone package e SIP T46G IP Phone Yealink OG ORG C e Phone Stand User Guide for the SI T46G IP Phone e Wall Mount Bracket Optional e Power Adapter Optional e Handset amp H
46. Yealink EN COSY VOlP HE Ultra elegant Gigabit IP Phone SIP T46G User Guide Version 71 150 Aug 2013 Copyright Copyright 2013 YEALINK NETWORK TECHNOLOGY CO LTD Copyright 2013 Yealink Network Technology CO LTD All rights reserved No parts of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical photocopying recording or otherwise for any purpose without the express written permission of Yealink Network Technology CO LTD Under the law reproducing includes translating into another language or format When this publication is made available on media Yealink Network Technology CO LTD gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution No parts of this publication may be subject to alteration modification or commercial use Yealink Network Technology CO LTD will not be liable for any damages arising from use of an illegally modified or altered publication Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS YEALINK NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF ANY KIND WITH
47. age Press the DSS key to immediately lock the keypad of your phone instead of long pressing 69 User Guide for the SI T46G IP Phone Directory You can use this key feature to easily access frequently used lists For more information refer to Directory on page 33 Dependencies ype Key Event Key Event Directory Label key label displayed on the LCD screen Usage Press the DSS key to immediately access to frequently used lists Note The DSS key performs the same function as the Directory soft key when the phone is idle Programmable Keys You can customize the soft keys navigation keys and function keys To customize the programmable keys via web user interface 1 Click on DSSKey gt Programmable Key 2 Customize specific features for these keys Log Out Yealink fs E Status Account Security Key Type i Label Extension NOTE Line Key 1 9 SoftKey 1 History Local CallLog v Key T ype Line Key 10 18 SoftKey 2 Directory A The free function key Types Speed Dial Key Event Line Key 19 27 SoftKey 3 DND Intercom SoftKey 4 Menu Key Event Programable Key Key events are predefined Up History a phone and call Ext Key N A Intercom Enable the Intercom mode and Switch Account it is useful in an office environment as a quick access Switch Account to connect to the operator or the secretary Status N A N A N A Reset to default 3 Click Confirm to a
48. andset Cord vemm m eR C Ii gS A A AE S Qm Ts i in mm V DS e Ethernet Cable 10 Getting Started e CD ROM Check the list before installation If you find anything missing contact your system administrator Phone Installation If your phone is already installed proceed to Phone Initialization on page 14 This section introduces how to install the phone 1 2 5 1 Attach the stand or the optional wall mount bracket Connect the handset and optional headset Connect the network and power Attach the stand or the optional wall mount bracket Desk Mount Method c c c LII LIU c 11 User Guide for the SI T46G IP Phone Note Note Wall Mount Method Optional The wall mount bracket should be purchased separately For more information on how to attach the wall mount bracket refer to Yealink Wall Mount Quick Installation Guide for T4X IP Phones 2 Connect the handset and optional headset The headset wireless headset adapter EHS36 and Bluetooth USB dongle BT40 should be purchased separately The EXT port can also be used to connect an expansion module EXP40 For more information on how to use EHS36 EXP40 and Bluetooth USB Dongle BT40 refer to Yealink EHS36 User Guide Yealink EXP40 User Guide and Yealink Bluetooth USB Dongle BT40 User Guide 3 Connect the network an
49. ansfer mode on DSS key when there is an active call on the phone Dependencies ype Key Event Key Event Transfer Label key label displayed on the LCD screen Value the number you want to transfer to Usage e When the transfer mode on DSS key is Blind Transfer press the DSS key to complete the blind transfer to the number specified in the Value field e When the transfer mode on DSS key is Attended Transfer press the DSS key to dial out the number specified in the Value field and then perform the attended or semi attended transfer e When the transfer mode on DSS key is New Call press the DSS key to place a new call to the number specified in the Value field Transfer mode via DSS key is configurable via web user interface at the path Features gt Transfer For more information on how to configure the transfer mode via DSS key refer to Busy Lamp Field BLF on page 117 When leaving the Value field blank the DSS key performs the same as the TRANSFER key or the Transfer soft key during a call For more information refer to Call Transfer on page 105 Hold You can use this key feature to place an active call on hold or retrieve a held call Dependencies ype Key Event Key Event Hold 67 User Guide for the SI T46G IP Phone Note 68 Label key label displayed on the LCD screen Usage 1 Press the DSS key during an active call to place the call on hold 2 Press the DSS key again to retrieve the
50. as Send You can set the or to perform as a send key while dialing To configure key as send via phone user interface 1 Press Menu gt Call Features Others General 2 Press or Oo or the Switch soft key to select or from the Key as Send field or select Disabled to disable this feature Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel Key as send is configurable via web user interface at the path Features General Information Keypad Lock You can lock the keypad of your phone temporarily when you are not using it This feature helps to protect your phone from unauthorized use 26 Customizing Your Phone Keypad lock consists of the following Menu Key The Menu soft key is locked You cannot access the menu of the phone until unlocked Function Keys The function keys are locked You cannot use the MESSAGE REDIAL HOLD MUTE TRANSFER OK X navigation keys soft keys and line keys until unlocked All Keys All keys are locked except the Volume key You are only allowed to dial emergency numbers reject incoming calls by pressing the X key answer incoming calls by lifting the handset pressing the Speakerphone key the HEADSET key or the OK key mute an active call by pressing the X key place an active call on hold by pressing the Hold soft key resume the held call by pressing the Resume soft key and end the call by hanging up the handset or pressing the
51. ated group refer to Groups Otherwise the phone will play the ring tone assigned to the account If no ring tone is assigned to the contact and account the phone will play the ring tone assigned to the phone To upload a custom ring tone for your phone via web user interface 1 Click on Settings Preference 2 Inthe Local Ringtone field click Browse to locate a ring tone the file format must be wav file from your local system Log Out Yealink rsss Security DSSKey Directory Status Account Network Language NOTE Preference Live Dialpad Preference Settings The preference settings for administrator Time amp Date Inter Digit Time 1 14s Upgrade Backlight Idle Intensity Auto Provision Backlight On Intensity Backlight Time Always On Configuration Watch Dog Enabled 32 Dial Plan Voice Ring Tones Softkey Layout TRO69 Ring Type Upload Ringtone Wallpaper Upload Wallpaper Ring1l wav F custom wav Upload Cancel Default jpg del l Browse Upload Cancel Customizing Your Phone 3 Click Upload to upload the file Note All custom ring tone files must be within 100KB Uploading custom ring tones for your phone is configurable via web user interface only Contact Management This section provides the operating instructions for managing contacts Topics include e Directory e Local Directory e Blacklist e Remo
52. ccept the change Note Programmable keys are configurable via web user interface only Account Management You can register one or multiple accounts on the SIP T46G IP phone You can also configure each line key to associate with an account or configure multiple line keys to associate with an account 70 Customizing Your Phone Account Registration To register an account via phone user interface 1 2 3 4 5 Press Menu gt Advanced password admin gt Account Select the desired account and then press the Enter soft key Select Enabled from the Account Status field Enter the desired values in Label Display Name Register Name User Name Password and SIP Server1 2 fields respectively Contact your system administrator for more information Press the Save soft key to accept the change or the Back soft key to cancel You can repeat steps 2 to 5 to register more accounts The following figures show single or multiple accounts registered on the phone Single account 1006 Directory Multiple accounts lay 20 a ae Sop Ko a 1006 3607 Directory Menu 71 User Guide for the SIP T46G IP Phone To disable an account via phone user interface 1 2 4 4 Press Menu gt Advanced password admin Account Select the desired account and then press the Enter soft key Select Disabled from the Account Status field Press the Save soft key to accept the change or the Back soft k
53. cel For more information on remote phone book operating refer to Remote Phone Book on page 49 39 User Guide for the SI T46G IP Phone Editing Contacts To edit a contact in the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group Add Group Search If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory 2 Select the desired contact group and press the Enter soft key 3 Press or to highlight the desired contact 4 Press the Option soft key and then select Detail from the prompt list Delete 5 Press 2 Or to highlight the contact information and then edit 6 Press the Save soft key to accept the change or the Back soft key to cancel 40 Customizing Your Phone Deleting Contacts To delete a contact from the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory 2 Select the desired contact group and press the Enter soft key 3 Press 2 Or to highlight the desired contact 4 Press the Option soft key and then select Delete from the pro
54. crophone is muted for intercom calls If Intercom Mute is disabled the microphone works for intercom calls Intercom Mute is disabled by default Warning Tone You can enable or disable the phone to play a warning tone when receiving an intercom call If Warning Tone is enabled the phone plays a warning tone before answering the intercom call If Warning Tone is disabled the phone automatically answers the intercom call without warning Warning Tone is enabled by default Intercom Barge You can enable or disable the phone to automatically answer an incoming intercom call while there is already an active call on the phone If Intercom Barge is enabled the phone automatically answers the intercom call and places the active call on hold If Intercom Barge is disabled the phone handles an incoming intercom call like a waiting call Intercom Barge is disabled by default Advanced Phone Features Multicast Paging You can use multicast paging to quickly and easily forward time sensitive announcements out to people within the multicast group You can configure a multicast paging key on the phone which allows you to send a Real Time Transport Protocol RTP stream to the pre configured multicast address es without involving SIP signaling You can configure the phone to receive an RIP stream from pre configured multicast listening address es without involving SIP signaling You can specify up to 10 multicast listening addresses Sending RT
55. d power You have two options for power and network connections Your system administrator will advise you which one to use e AC power Optional e Power over Ethernet PoE AC Power Optional To connect the AC power 1 Connect the DC plug on the power adapter to the DC5V port on the phone and Note Getting Started connect the other end of the power adapter into an electrical power outlet 2 Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch hub device port PC Connection Optional Power over Ethernet With the included or a regular Ethernet cable the SIP T46G IP phone can be powered from a PoE compliant switch or hub To connect the PoE 1 Connect the Ethernet cable between the Internet port on the phone and an available port on the in line power switch hub IEEE 802 3af compliant PoE Hub Switch PC Connection Optional If in line power switch hub is provided you don t need to connect the phone to the power adapter Make sure the switch hub is PoE compliant The phone can also share the network with another network device such as a PC personal computer It is an optional connection Important Do not unplug or remove power to the phone while it is updating firmware and configurations User Guide for the SI T46G IP Phone Phone Initialization After your phone is powered on the system boots up and performs
56. djust the display order of the enabled list select the desired list and click Customizing Your Phone or The LCD screen displays the search results in the adjusted order gt J Log Out Yealink Status Account Network DSSKey Features Settings Security NOTE Local Directory Directory Remote Phone orania The directory parameters for Book History Local Directory administrator Remote Phone Book Phone Call Info LDAP Multicast IP Setting Search Source List In Dialing Disabled Local Directory History Remote Phone Book LDAP Recent Call In Dialing Disabled 6 Click Confirm to accept the change Note Search source list in dialing is configurable via web user interface only To search for an entry in the enabled search source lists 1 Pick up the handset press the soeakerphone key or press the line key 2 Enter a few continuous characters of the entry s name or the entry s phone number using the keypad The entries in the enabled search source lists whose name or phone number matches the characters entered will appear on the LCD screen You can press 2 Or to scroll to the desired entry and then place a call to the entry PEU Delete Cancel 45 User Guide for the SI T46G IP Phone Importing Exporting Contact Lists You can manage your phone s local directory via phone user interface or web user interface But you can only import or export the contact list via web use
57. dministrator Hardware Component Instructions The main hardware components of the SIP T46G IP phone are the LCD screen and the keypad Yealink 3 10 9 gg User Guide for the SI T46G IP Phone Hardware component instructions of the SIP T46G IP phone are m Bem Shows information about calls messages soft keys time date and other relevant data Call information caller ID call duration D LCD Screen Icons for example o Missed call text or second incoming caller information Prompt text for example Saving file please wait Time and date Power Indicator LED Indicates phone power and some feature statuses Use these keys to activate up to six accounts and assign 3 Line Keys various features ones UM Mc and indicates the headset mode e mm MUTEKey Toggles and indicates mute feature and indicates mute feature en Toggles the hands free speakerphone mode the hands free speakerphone mode Adjusts the volume of the handset headset speaker Volume Key and ringer Provides the digits letters and special characters in Keypad N D context sensitive applications so gt 2 scroll through the displayed information Confirms actions or answers incoming calls Cancels actions or rejects incoming calls Label automatically to identity their context sensitive Soft Keys features Overview Icon Instructions Icons appearing on the LC
58. e Down from the prompt list The top one has the highest priority When there is no Bluetooth headset connected the phone will automatically connect to the Bluetooth headset with the highest priority You can disconnect the Bluetooth headset from your phone When you disconnect the Bluetooth headset it still displays in the Paired Bluetooth Device list You can easily connect it to your phone again To disconnect your Bluetooth headset from your phone 1 2 Press Menu gt Basic gt Bluetooth gt Paired Bluetooth Device Select the connected Bluetooth headset Press the Disconnect soft key The Bluetooth headset is disconnected To connect it to your phone again press the Connect soft key You can delete your Bluetooth headset from your phone When you delete the Bluetooth headset it disappears from the Paired Bluetooth Device list To connect it to your phone again you need to scan and connect it again To delete your Bluetooth headset from your phone 1 2 Press Menu gt Basic gt Bluetooth gt Paired Bluetooth Device Select the Bluetooth headset you want to delete Press the Option soft key and then select Delete from the prompt list The LCD screen prompts the following warning Delete the selected item 59 User Guide for the SIP T46G IP Phone 4 Press the OK soft key to confirm the deletion or the Cancel soft key to cancel Note You can also delete all headsets by pressing the Option sof
59. e list in the directory press the Directory soft key to enter this list directly Note If the remote phone book and LDAP are not configured in advance you cannot see remote phone book and LDAP lists on the phone user interface For more information on remote phone book refer to Remote Phone Book on page 49 For more information on the LDAP contact your system administrator 54 Customizing Your Phone Local Directory The built in phone directory can store the names and phone numbers of your contacts You can store up to 1000 contacts and 50 groups in your phone s local directory There are four default groups in the local directory All Contacts Company Family and Friend You can add new groups and contacts edit delete or search for a contact or simply dial a contact number from the local directory Groups To add a group to the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Add Group Search If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory 2 Press the Add Group soft key 3 Enter the desired group name in the Group Name field 4 Press or Oo to select the desired group ring tone from the Ring Tones field If Auto is selected this group will use the ring tone assigned to the account For more information on the ring t
60. e soft key to remove the party from the conference call Press the Back soft key to return to the previous interface Press to mute the conference call Press the End Call soft key to drop the conference call Network Conference 108 You can use network conference feature on the SIP T46G IP phone to conduct a conference with multiple participants This feature allows you to perform the following Join two calls together into a conference call Invite another party into an active conference call To use this feature contact your system administrator for the network conference URI in advance To configure network conference via web user interface 1 Click on Account gt Advanced Basic Call Features 2 Select Network Conference from the pull down list of Conference Type 3 Enter the conference URI e g conference example com in the Conference URI field Yealink rss Status Account Register Keep Alive Type Basic Keep Alive Interval Seconds Codec Local SIP Port RPort Advanced SIP Session Timer T1 0 5 10s Conference Type Conference URI ACD Subscrip Period 120 3600s Early Media Directed Call Pickup Code Group Call Pickup Code Distinctive Ring Tones Unregister When Reboot Out Dialog BLF 4 Click Confirm to accept the change Network DSSKey Features 5062 Disabled x Ds 7 Network Conference Y conference amp example com 3600 Disabled hd Disabled Y
61. e user interface will change to the selected language To change the language for the web user interface 1 Click on Settings gt Preference 22 Customizing Your Phone 2 Select the desired language from the pull down list of Language Yealink Preference Time amp Date Upgrade Auto Provision Configuration Dial Plan Voice Ring Tones Softkey Layout TRO69 3 Click Confirm to accept the change Status Account Network Language Live Dialpad Inter Digit Time 1 14s Backlight Idle Intensity Backlight On Intensity Backlight Time Watch Dog Ring Type Upload Ringtone Wallpaper Upload Wallpaper English French Portuguese Turkish Spanish Chinese Italian German Always On v Enabled e e 9 Q Ringl wav Y EN Upload Cancel De Browse Default jpg Upload Cancel Log Out Directory Security Preference Settings The preference settings for administrator Text displayed on the web user interface will change to the selected language Time amp Date The time and date are displayed on the LCD screen when the phone is idle You can configure the phone to obtain the time and date from the SNTP server automatically or configure the time and date manually If the phone cannot obtain the time and date from the Simple Network Time Protocol SNTP server contact your system administrator
62. eadset Do one of the following With the optional headset connected press Q9 to activate the headset mode Press the line key to obtain a dial tone Enter the desired number using the keypad Press or the Send soft key With the optional headset connected press to activate the headset mode Enter the desired number using the keypad Press or the Send soft key Note To permanently use the headset mode refer to Headset Prior on page 54 To place multiple calls You can have more than one call on your SIP T46G IP phone To place a new call during an active call do one of the following Press the line key The active call is placed on hold Enter the desired number using the keypad Press a or the Send soft key Press or the Hold soft key to place the original call on hold Press the New Call soft key Enter the desired number using the keypad Press or the Send soft key You can press or to switch between calls and then press the Resume soft key to retrieve the desired call Answering Calls When you are not in another call you can answer a call in three ways e Using the handset e Using the speakerphone 85 User Guide for the SI T46G IP Phone Note 86 Using the headset You can ignore incoming calls by pressing the X key the Reject soft key or the Silence soft key You can also activate Do Not Disturb mode to ignore the incoming calls without ring on your ph
63. eral Call Waiting On Code This call feature allows your Information phone to accept other incoming Call Waiting Off Code calls during the conversation Audio Key As Send Select or as the send key Hotline Number When you pick up the phone it will dial out the hotline number automatically Auto Redial Disabled Intercom Auto Redial Interval 1 300s Transfer Auto Redial Times 1 300 Key As Send Call Pickup Reserve in User Name Enabled Remote Control Hotline Number Phone Lock Hotline Delay 0 10s 4 ACD Busy Tone Delay Seconds 0 Y SMS Return Code When Refuse 486 Busy Here Y Return Code When DND 480 Temporarily Not Ay v Action URL Call Completion Disabled Bluetooth Time Out For Dial Now Rule Qo 3 Click Confirm to accept the change Delay time for dial now rule is configurable via web user interface only Area Code 76 Area codes are also known as Numbering Plan Areas NPAs They usually indicate geographical areas ina country This feature is necessary only when dialing the number outside the code area For example area code is configured as Code 011 Min Length 4 Max Length 11 When you dial out the number 56789 the length of the number is between 4 and 11 the phone will add the area code and dial out the number 01156789 To configure the area code and lengths via web user interface 1 Click on Settings Dial Plan gt Area Code 2 Enterthe desired values in the Code
64. erence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experience radio TV technician for help WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately GNU GPL INFORMATION Yealink SIP T46G firmware contains third party software under the GNU General Public License GPL Yealink uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded online http www yealink com GPLOpenSource aspx BaselnfoCateld 293 amp NewsCateld 293 amp Cateld 293 About Th
65. escription No Description 1 This area shows the phone s time and date This area shows the phone feature status For more information refer to Icon Instructions on page 3 This area shows the line key labels You can customize the line key 5 as other functions For more information refer to Line Keys on page 60 4 This area shows three page icons 5 This area shows the soft key labels The default soft key labels are History Directory DND and Menu j This area shows the wallpaper You can customize the wallpaper For more information refer to Wallpaper on page 19 17 User Guide for the SI T46G IP Phone Customizing Your Phone Customizing Your Phone You can customize your SIP T46G IP phone by personally configuring certain settings for example contrast time amp date and ring tones You can add contacts to the phone s local directory manually or from call history You can also personalize different ring tones for different callers This chapter provides basic operating instructions for customizing your phone Topics include e General Settings e Audio Settings e Contact Management e Call History Management e System Customizations If you require additional information or assistance with your new phone contact your system administrator General Settings Wallpaper You can customize the wallpaper of the SIP T46G IP phone You can change the wallpaper image via phone user inter
66. ess or the Connect soft key to dial out the voice mail access code 2 Follow the voice prompt to listen to voice mails Note Before listening to voice mails make sure the voice mail access code has been configured When all new voice mails are retrieved the power indicator LED will go out To view the voice mail via phone user interface 1 Press Menu gt Messages gt Voice Mail gt View Voice Mail The LCD screen displays the amount of new and old voice mails View Voice Mail Connect 2 Select an account and then press the Connect soft key to listen to voice mails Message Waiting Indicator MWI The SIP T46G IP phone supports MWI when receiving a new voice message If someone leaves you a voice mail you will receive a message waiting indicator MWI will be indicated in three ways a warning tone an indicator message including a voice mail icon on the LCD screen and the power indicator LED slow flashes red This will be cleared when you retrieve all voice mails or delete them 137 User Guide for the SI T46G IP Phone Note Note 138 The MWI service is unsolicited for some servers so the SIP T46G IP phone only handles the MWI messages sent from the server But for other servers the MWI service is solicited so the SIP T46G IP phone must enable subscription for MWI MWI service is not available on all servers Contact your system administrator for more information The MWI subscription parameters yo
67. ey to cancel Registering an account is configurable via web user interface at the path Account gt Register Multiple Line Keys per Account You can configure multiple line keys to associate with an account This enhances call visualization and simplifies call handling If this is the case the LCD screen resembles the following figure 11 26 Mon May 20 1006 Bern 3607 gt 3607 History Directory Incoming calls to this account will be distributed evenly among the available line keys Outgoing calls will be distributed similarly Your phone can be configured to have a combination of accounts with a single line key and accounts with multiple line keys Dial Plan 72 Dial plan is a string of characters that governs the way your SIP T46GIP phone processes the inputs received from your phone keypad The SIP T46G IP phone supports the following dial plan features Replace Rule Dial now Area Code Block Out Customizing Your Phone Basic expression syntaxes you need to know Syntax Description The dot can be used as a placeholder or multiple placeholders for any character Example 12 would match 123 1234 12345 12abc etc An x can be used as a placeholder for any character Example 12x would match 121 122 123 12a etc The square brackets can be used as a placeholder for a single character which matches any of a set of characters Example 91 5 7 123
68. eys Select the desired DSS key Press or Oo or the Switch soft key to select Key Event from the Type field M Je Press or Oo or the Switch soft key to select Hot Desking from the Key Event field 5 Optional Enter a string that will appear on the LCD screen in the Label field Line Key 1 6 Press the Save soft key to accept the change or the Back soft key to cancel Hot desking key is configurable via web user interface at the path DSSKey Line Key To use hot desking 1 Press the hot desking key when the phone is idle The LCD screen prompts the following warning Note Clear all account config Cancel 2 Pressthe OK soft key registration configurations of all accounts on the phone will be cleared immediately 123 User Guide for the SI T46G IP Phone The login wizard will be shown as below Hot Desking Delete 3 Enter the login information in each field 4 Press the Save soft key to login or the Back soft key to cancel Intercom Note Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary You can press the intercom key to automatically connect with a remote extension for outgoing intercom calls and the remote extension will automatically answer the incoming intercom calls Intercom is not available on all servers Contact your system administrator for more information Outgoing Intercom Calls 124 To co
69. f Code field Switch b If you select Busy Forward 1 2 Press or C Or the Switch soft key to select Enabled from the Busy Forward field Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field 99 User Guide for the SI T46G IP Phone 100 3 Optional Enter the busy forward on code or off code respectively in the On Code or Off Code field Switch C If you select No Answer Forward 1 Press or Or the Switch soft key to select Enabled from the No Answer Forward field 2 Enter the destination number you want to forward unanswered incoming calls to in the Forward To field 3 Press or Oo or the Switch soft key to select the ring time to wait before forwarding from the After Ring Time field The default ring time is 12 seconds 4 Optional Enter the no answer forward on code or off code respectively in the On Code or Off Code field No Answer Forward Switch 4 Press the Save soft key to accept the change or the Back soft key to cancel The 5 icon on the idle screen indicates the call forward is enabled To enable call forward in custom mode 1 Press Menu gt Call Features gt Call Forward 2 Press or to select the desired account and then press the Enter soft key 3 Press or to select the desired forwarding type and then press the Enter soft key 4 Depending on your selection a I
70. f you select Always Forward you can enable it for a specific account Basic Call Features 1 Press or C Or the Switch soft key to select Enabled from the Always Forward field 2 Enter the destination number you want to forward all incoming calls to in the Forward To field 5 Optional Enter the always forward on code or off code respectively in the On Code or Off Code field Always Forward All Lines Switch You can also enable always forward for all accounts After always forward was enabled for a specific account do the following 1 Press 2 Or to highlight the Always Forward field 2 Press the All Lines soft key The LCD screen prompts Copy to all lines Copy to all lines Cancel 3 Press the OK soft key to accept the change or the Cancel soft key to cancel b If you select Busy Forward you can enable it for a specific account 1 Press or Oo or the Switch soft key to select Enabled from the Busy Forward field 2 Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field 101 User Guide for the SI T46G IP Phone 102 C 5 Optional Enter the busy forward on code or off code respectively in the On Code or Off Code field Busy Forward All Lines Switch You can also enable busy forward for all accounts After busy forward was enabled for a specific account do the following 1 Press 2 or to highli
71. face or web user interface You can also upload custom wallpaper images via web user interface The file format of wallpaper image must be jpg png or bmp Contact your system administrator for the detailed requirement of the file format To change the wallpaper via phone user interface 1 Press Menu gt Basic gt Display gt Wallpaper Wallpaper Delete Switch User Guide for the SI T46G IP Phone 2 Press or C Or the Switch soft key to select the desired wallpaper image 3 Press the Save soft key to accept the change or the Back soft key to cancel Wallpaper is configurable via web user interface at the path Settings gt Preference To upload the customized wallpaper via web user interface 1 Click on Settings gt Preference 2 Inthe Upload Wallpaper field click Browse to select the wallpaper image from your local system Log Out Yealink 66 Status Account Network DSSKey Features Directory Security Language NOTE Preference Live Dialpad Preference Settings Time amp Date Inter Digit Time 1 14s me preference settings for administrator Upgrade Backlight Idle Intensity Auto Provision Backlight On Intensity Backlight Time Always On Configuration Watch Dog Enabled l Browse Voice Upload Ringtone aa Ring Upload Cancel Tones Wallpaper Default jpg w Softkey Layout Upload Wallpaper TR069 Upload Cancel Cancel 3 Click Upload to
72. figurations Upgrade Hardware Version Reset to Factory Setting Select and Upgrade Firmware Auto Provision Select and upgrade the file from Reboot the hard disk or network Pcap Feature Dial Plan Select and Upgrade Firmware Browse Configuration Voice Ring Tones Softkey Layout TRO69 How to export system log We may need you to provide a system log to help analyze your problem To export the system log to local PC via web user interface 1 2 Click on Settings Configuration Select 6 from the pull down list of System Log Level Click Confirm to accept the change The web user interface prompts Do you want to restart your machine The configuration will take effect after reboot Click OK to reboot the phone After the IP phone finishes reboot the system log level is set as 6 the debug level Mark the Local radio box in the Export System Log field Troubleshooting 6 Click Export to open file download window and then save the file to your local system Log Out Directory Security Yealink lre Status Account Network DSSKey Features Export or Import Configuration qa Tuum Time amp Date The configuration parameters for administrator Preference Upgrade 3 Export System Log Q9 Local Osever Auto Provision Configuration System Log Level Dial Plan Voice Ring Tones You can also export the system log to a syslog server contact
73. for the SI T46G IP Phone Note For more information on the valid value of the Account field refer to Replace Rule on page 753 Log Out Yealink 466 Status Account I Network DSSKey Directory Security NOTE Preference Digit 0 9 Time amp Date BlockOut Number1 Account Identifies a specific digit do not use if it is defined as send Upgrade BlockOut Number2 Account key BlockOut Number3 Account digit digit BlockOut Number4 Account rare a jd cadum exis Configuration BlockOut Number5 Account digit digit digit BlockOut Number6 Account Specifies a range as a comma Dial Plan separated list BlockOut Number7 Account x Voice BlockOut Number8 Account Matches any single digit character which is dialed z BlockOut Number9 Account Ring BlockOut Number10 Account Matches an arbitrary number of Tones digits Softkey Layout TRO69 4 Click Confirm to add the block out number Block out number is configurable via web user interface only Emergency Number Note 78 Public telephone networks in countries around the world have a single emergency telephone number emergency services number that allows a caller to contact local emergency services for assistance when necessary The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have a different emergency number f
74. from the Time Format field 4 Press the Save soft key to accept the change or the Back soft key to cancel There are 7 available date formats For example for the date format WWW DD MMM WWW represents the abbreviation of the week DD represents the two digit day and MMM represents the first three letters of the month The date formats you need to know Date Format Example 2013 7 27 WWW MMM DD Sat Jul 27 DD MMM YY 27 Jul 13 YYYY MM DD 2013 07 27 DD MM YYYY 27 07 2013 MM DD YY 07 27 13 DD MMM YYYY 27 Jul 2013 WWW DD MMM Sat 27 Jul Time and date is configurable via web user interface at the path Settings gt Time amp Date Administrator Password The Advanced option is only accessible to the administrator The default administrator password is admin For security reasons you should change the default administrator password as soon as possible To change the administrator password via phone user interface 1 Press Menu gt Advanced password admin gt Set Password 2 Enter the old password in the Current Password field 25 User Guide for the SIP T46G IP Phone 3 Enter the new password in the New Password field 4 Enterthe new password again in the Confirm Password field Set Password Delete 5 Press the Save soft key to accept the change or the Back soft key to cancel Administrator password is configurable via web user interface at the path Security gt Password Key
75. ght the Busy Forward field 2 Press the All Lines soft key The LCD screen prompts Copy to all lines Copy to all lines Cancel 3 Press the OK soft key to accept the change or the Cancel soft key to cancel If you select No Answer Forward you can enable it for a specific account 1 Press or gt or the Switch soft key to select Enabled from the No Answer Forward field 2 Enter the destination number you want to forward unanswered incoming calls to in the Forward To field 5 Press or gt or the Switch soft key to select the ring time to wait before forwarding from the After Ring Time field The default ring time is 12 seconds Note Basic Call Features 4 Optional Enter the no answer forward on code or off code respectively in the On Code or Off Code field All Lines Switch You can also enable no answer forward for all accounts After no answer forward was enabled for a specific account do the following 1 Press 2 Or to highlight the No Answer Forward field 2 Press the All Lines soft key The LCD screen prompts Copy to all lines Copy to all lines Cancel 3 Press the OK soft key to accept the change or the Cancel soft key to cancel 5 Press the Save soft key to accept the change or the Back soft key to cancel The icon appears on the idle screen and the associated line icon changes to Call forward is configurable via web user interface at the pat
76. h Features gt Forward amp DND You can also enter the SIP URL or IP address in the Forward To field For more information on using the SIP URL or IP address refer to Placing Calls on page 83 Call forward is local to the phone and may be overridden by the server settings Call forward on code or off code may be different between servers For more information contact your system administrator 103 User Guide for the SI T46G IP Phone To disable call forward in phone mode Do one of the following Press when the phone is idle Press Menu Call Features Call Forward Press 2 Or to select the desired forwarding type then press the Enter soft key Press or C Or the Switch soft key to select Disabled to disable the call forward Press the Save soft key to accept the change To disable call forward in custom mode for a specific account 1 Press Menu gt Call Features gt Call Forward or press when the phone is idle 2 Press 2 or to select the desired account then press the Enter soft key 3 Press 2 or to select the desired forwarding type then press the Enter soft key 4 Press or or the Switch soft key to select Disabled to disable the call forward 5 Press the Save soft key to accept the change Dynamic Forwarding To forward an incoming call to another party 1 When the phone is ringing press the Forward soft key 2 Enterthe number you want to forward the inc
77. he Back soft key to cancel 80 Customizing Your Phone Hotline is configurable via web user interface at the path Features gt General Information 81 User Guide for the SI T46G IP Phone 82 Basic Call Features Basic Call Features The SIP T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network PSTN You can place calls answer calls transfer a call to someone else or conduct a conference call This chapter provides basic operating instructions for the SIP T46G IP phone Topics include e Placing Calls e Answering Calls e Ending Calls e Redialing Numbers e Recent Call In Dialing e Auto Answer e Auto Redial e Call Completion e Call Return e Call Mute e Call Hold Resume e Do Not Disturb DND e Call Forward e Call Transfer e Call Waiting e Conference e Call Park e Call Pickup e Anonymous Call e Anonymous Call Rejection If you require additional information or assistance with your new phone contact your system administrator Placing Calls You can place a call in three ways using your SIP T46G IP phone e Using the handset 83 User Guide for the SI T46G IP Phone e Using the speakerphone e Using the headset You can also dial the number first and then choose the way you want to speak to the other party You can also search and dial a contact from call history local directory or remote phone book For more information
78. he Logout soft key Note It is recommended you configure no more than one ACD key per phone At any time at most one ACD key can be in progress on your phone Messages Short Message Service SMS You can send and receive text messages using the SIP T46G IP phone New text messages can be indicated both acoustically and visually When receiving a new text message the phone will play a warning tone The power indicator LED will slow flash red and the LCD screen will prompt receiving new text messages with the number of waiting messages e g 1 New Text Message and an icon 1 New Text Message Note SMS is not available on all servers Contact your system administrator for more information To read a text message 1 Press Menu gt Messages gt Text Message Inbox Reply Option 155 User Guide for the SI T46G IP Phone Note 134 2 Select the desired message and press the View soft key If the phone prompts receiving new text messages you can also press the View soft key to read the new messages directly To send a text message 5 6 Press Menu gt Messages gt Text Message gt New Message Compose the new text message You can press the abc soft key to change the input mode Press the Send soft key Optional Press or C Or the Switch soft key to select the desired account from the From field Enter the number you want to send the message to in the To field Press the Send sof
79. he call history list You should enable history record in advance 51 User Guide for the SI T46G IP Phone 52 To enable history record via phone user interface 1 Press Menu gt Call Features gt Others gt General 2 Press or Oo or the Switch soft key to select Enabled from the History Record 3 field General Switch Press the Save soft key to accept the change or the Back soft key to cancel To view the call history 1 Press the History soft key The LCD screen displays all call records Press or Oo to switch between All Missed Placed Received and Forwarded call lists Press 2 Or to select the desired entry Press the Option soft key and then select Detail from the prompt list The detailed information of the entry appears on the LCD screen To place a call from the call history list Press the History soft key Press or Oo to switch between All Missed Placed Received and Forwarded call lists Press or to select the desired entry Press the Send soft key To add a contact to the local directory or blacklist directory from the call history list Press the History soft key Press or Oo to switch between All Missed Placed Received and Forwarded call lists Press 2 Or to select the desired entry Press the Option soft key and then select Add to Contacts or Add to Blacklist from the prompt list Enter the desired values in the corresp
80. held call DND You can use this key feature to activate or deactivate DND You can also use this key feature to access the custom DND interface For more information refer to Do Not Disturb DND on page 94 Dependencies ype Key Event Key Event DND Label key label displayed on the LCD screen Usage When DND is in phone mode 1 Press the DSS key to activate DND 2 Press the DSS key again to deactivate DND When DND is in custom mode 1 Press the DSS key to access the custom DND interface You can activate or deactivate DND for one or all accounts When DND is activated the DND key LED will illuminate solid green and the incoming calls will be rejected automatically SMS You can use this key feature to access text message quickly For more information refer to Short Message Service SMS on page 133 Dependencies ype Key Event Key Event SMS Label key label displayed on the LCD screen Usage Press the DSS key when the phone is idle to access text message Group Listening You can use this key feature to activate the Speakerphone and Handset Headset mode at the same time It is suitable for the group conversation which has more than one person at one side You are able to speak and listen through the handset headset meanwhile the others nearby can only listen through the speaker Dependencies ype Key Event Key Event Group Listening Label key label displayed on the LCD screen Customizing Your
81. her personal injury A General Requirements e Before you install and use the device read the safety instructions carefully and observe the situation during operation e During the process of storage transportation and operation please always keep the device dry and clean e During the process of storage transportation and operation please avoid collision and crash of the device e Please attempt not to dismantle the device by yourself In case of any discrepancy please contact the appointed maintenance center for repair e Without prior written consent no organization or individual is permitted to make any change to the structure or the safety design of the device Yealink is under no circumstance liable to consequences or legal issues caused by such changes e Please refer to the relevant laws and statutes while using the device Legal rights of others should be respected as well N Environmental Requirements e Place the device at a well ventilated place Do not expose the device under direct sunlight 151 User Guide for the SI T46G IP Phone 152 Keep the device dry and free of dusts Place the device on a stable and level platform Please place no heavy objects on the device in case of damageand deformation caused by the heavy load Keep at least 10 cm between the device and the closest object for heat dissipation Do not place the device on or near any inflammable or fire vulnerable object such as rubber
82. her the caller number is stored in the blacklist directory Refer to Blacklist on page 47 Why is my handset not working Check that the handset cord is fully connected to both the handset jack on the phone and handset Refer to Phone Installation on page 11 Why is my headset not working e Check that the headset cord is fully connected to the headset jack on the phone Refer to Phone Installation on page 11 e Check that the headset mode is activated Refer to Headset Use on page 53 e Check that the headset volume is adjusted to an appropriate level Refer to Volume on page 50 What is the difference between user name register name and display name Both user name and register name are defined by the server A user name is used to identify the account while a register name matched with a password is used for authentication if the server requires Display name is the caller ID that will be displayed on the callee s LCD screen Server configuration may override the local configuration Troubleshooting Why does the phone play a tone when there is a call on hold How to disable it When there is a call on hold the phone will play a hold tone every 30 seconds Call hold tone is enabled by default Call hold tone and the interval of playing a hold tone are configurable via web user interface only To configure call hold tone and call hold tone delay via web user interface 1 Click on Features gt General Information
83. hose name you prefer isis Ring Tone Auto Grou All Contacts E Upload Photo Account Account 1 The phone only supports the png jpg and bmp format files You can only delete the custom photo To change the custom photo for the contact via web user interface 1 Click on Directory gt Local Directory 2 Click to select the desired entry which you want to edit 3 Select the desired photo from the pull down list of Photo 4 Click Edit to accept the change When you place a call to the contact or receive a call from the contact the LCD screen will show the contact photo PD Calling ERAN Cancel Customizing Your Phone Placing Calls to Contacts To place a call to a contact from the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory 2 Select the desired contact group and press the Enter soft key 3 Press 2 Or to highlight the desired contact 4 Doone of the following If only one number of the contact is stored in the local directory press the Send soft key to dial out the number f multiple numbers of the contact are stored in the local directory press the Send soft key to display a list of numbers Pres
84. ice Mail Default E 30 1800 RFC2833 DTMF Relay 101 pum Enabled 3600 Disabled Advanced The Advanced parameters for administrator The IP phone will subscribe to the account number for MWI service by default To enable Subscribe MWI to Voice Mail via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 5 Click on Advanced 4 Select Enabled from the pull down list of Subscribe MWI To Voice Mail 5 Enter the desired voice mail number in the Voice Mail field 6 Click Confirm to accept the change Yealink Register Basic Codec Advanced Status Keep Alive Type Network Keep Alive Interval Seconds Local SIP Port RPort SIP Session Timer T1 0 5 10s SIP Session Timer T2 2 40s SIP Session Timer T4 2 5605 Subscribe Period Seconds DTMF Type DTMF Info Type DTMF Payload Type 96 255 Retransmission Subscribe for MWI MWI Subscription Period Seconds Subscribe MWI To Voice Mail Voice Mail DSSKey Default X 30 0 5 4 3 1800 RFC2833 DTMF Relay 101 Disabled Enabled 3600 Enabled 1234 Features Settings Directory NOTE Advanced Log Out Security The Advanced parameters for administrator 139 User Guide for the SIP T46G IP Phone The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail N
85. ing cannot be started Go appears for 1 second A recording cannot be stopped G appears for 1 second then goes back The recording box is full appears for 1 second The call cannot be recorded PRI appears for 1 second You can listen to the recordings stored on your server system For example you can dial an access code to listen to the recordings Note The way in which you listen to the recordings may be different on different servers Contact your system administrator for more information Hot Desking Hot desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee A primary motivation for hot desking is cost reduction This feature is regularly used in places where not all the employees are in the office at the same time or not in the office for very long at all which means actual personal offices would be often vacant consuming valuable space and resources You can use hot desking on the SIP T46G IP phone to log out of the existing accounts and then log into a new account As a result many users can share the phone resource in different time To use this feature you need to configure a hot desking key in advance Note Hot desking is not available on all servers Contact your system administrator for more information 122 Advanced Phone Features To configure a hot desking key via phone user interface 1 Press Menu gt Call Features gt DSS K
86. ion Timer T4 2 5 60s Subscribe Period Seconds DTMF Type Music Server URI Directed Call Pickup Code Group Call Pickup Code Distinctive Ring Tones Unregister When Reboot Out Dialog BLF 5 Click Confirm to accept the change DSSKey Features 5062 Disabled x 1800 RFC2833 J sip moh sip com Disabled Y Disabled Y Disabled v Log Out Settings Directory Security NOTE Advanced The Advanced parameters for administrator When you have placed a call on hold the held party can hear the music All involved parties cannot use encrypted RTP SRTP Music on hold server is configurable via web user interface only Automatic Call Distribution ACD Note 1 2 Select the desired DSS key 3 Press or C Or the Switch soft key to select ACD from the Type field configure an ACD key in advance ACD is often used in offices for customer service such as call center The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons at the earliest opportunity ACD on the SIP T46G IP phone allows the ACD system to distribute large volumes of incoming calls to the registered ACD users To use this feature you should Make sure ACD is enabled on your IP phone For more information on enabling ACD contact your system administrator To configure an ACD key via phone user interface Press Menu
87. irm to accept the change Note Recent call in dialing is configurable via web user interface only To view placed calls list when the phone is in the pre dialing interface 1 Pick up the handset press the speakerphone key or press the line key The LCD screen displays the placed calls list Directory Cancel Auto Answer You can use auto answer to automatically answer an incoming call on a line Auto answer is configurable on a per line basis To configure auto answer via phone user interface 1 Press Menu gt Call Features gt Auto Answer 88 Basic Call Features Select the desired line and then press the Enter soft key Press or C Or the Switch soft key to select Enabled from the Auto Answer field Line 1 Switch Press the Save soft key to accept the change or the Back soft key to cancel The Aa icon appears on the LCD screen ay 20 1006 History Directory Auto answer is configurable via web user interface at the path Account Basic Note Auto answer is only applicable when there is no other call in progress on the phone Auto Redial You can enable auto redial to redial the phone number automatically when the called party is busy You can also configure the times settings for auto redial and the time to wait between redial attempts To configure auto redial via phone user interface 1 2 Press Menu gt Call Features gt Others gt Auto Redial Press or C Or
88. is Guide About This Guide Thank you for choosing the SIP T46G IP Phone an ultra elegant gigabit IP Phone which is exquisitely designed to provide business telephony features such as Call Hold Call Transfer Busy Lamp Field Multicast Paging and Conference over an IP network This guide provides everything you need to quickly use your new phone First verify with your system administrator that the IP network is ready for phone configuration Also be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP T46G IP phone If this is your first time using the SIP T46G IP phone we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide available online http www yealink com DocumentDownload aspx Cateld 142 amp flag 142 Note Shared Line Busy Lamp Field List Network Directory and Network Call Log features are hidden for IP phones in neutral version which are designed for BroadWorks environment Please contact your system administrator for more information In This Guide Topics provided in this guide include e Chapter1 Overview e Chapter 2 Getting Started e Chapter 3 Customizing Your Phone e Chapter 4 Basic Call Features e Chapter5 Advanced Phone Features Summary of Changes This section describes the changes to this guide for each release and guide version Changes for Release 71 Guide Version 71 150 Major updates have occur
89. ives an incoming call on the Fast flashing red line key of the non current page Off The line keys are idle User Guide for the SI T46G IP Phone User Interfaces Two ways to customize configurations of your SIP T46G IP phone e The user interface on the IP phone e The user interface in a web browser on your PC The hardware components keypad and LCD screen constitute the phone user interface which allows the user to execute all call operation tasks and basic configuration changes directly on the phone In addition you can use the web user interface to access all configuration settings In many cases it is possible to use either the phone user interface and or the web user interface interchangeably However in some cases it is only possible to use one or the other interface to operate the phone and change settings Phone User Interface You can customize your phone by pressing the Menu soft key to access the phone user interface The Advanced option is only accessible to the administrator and the default administrator password is admin case sensitive For more information on customizing your phone with the available options from the phone user interface refer to Customizing Your Phone on page 19 Web User Interface In addition to the phone user interface you can also customize your phone via web user interface In order to access the web user interface you need to know the IP address of your new phone To obtain the
90. k the desired radio box in the Mode field Log Out Yealink 66 Status Account Network DSSKey Settings Directory Security NOTE Forward amp DND Mode 9 Phone Custom General Account Information Audio Intercom Transfer Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth Always Forward Target On Code Off Code Busy Forward Target On Code Off Code No Answer Forward After Ring Times Target On Code Off Code This feature allows you to forward an incoming call to another phone number Target The number to which the incoming calls will be forwarded On Code The code that wil be sent to PBX when it is switched On Off Code The code that wil be sent to PBX when it is switched Off Basic Call Features 3 Click Confirm to accept the change Note Call forward mode is configurable via web user interface only To enable call forward in phone mode 1 Press Menu gt Call Features gt Call Forward 2 Press or to select the desired forwarding type and then press the Enter soft key 3 Depending on your selection a If you select Always Forward 1 2 5 Press or C Or the Switch soft key to select Enabled from the Always Forward field Enter the destination number you want to forward all incoming calls to in the Forward To field Optional Enter the always forward on code or off code respectively in the On Code or Of
91. l Rejection You can use anonymous call rejection to reject incoming calls from anonymous callers Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up Anonymous call rejection is configurable on a per line basis To configure anonymous call rejection via phone user interface 1 Press Menu gt Call Features Anonymous 2 Select the desired line and then press Enter soft key 3 Press or to scroll to the Anonymous Rejection field 4 Press or C Or the Switch soft key to select Enabled from the Anonymous Rejection field Optional Enter the anonymous call rejection on code in the On Code field 6 Optional Enter the anonymous call rejection off code in the Off Code field Switch 7 Press the Save soft key to accept the change or the Back soft key to cancel Anonymous call rejection is configurable via web user interface at the path Account gt Basic 116 Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP T46G IP phone Topics include e Busy Lamp Field BLF e Call Recording e Hot Desking e Intercom e Multicast Paging e Music on Hold e Automatic Call Distribution ACD e Messages If you require additional information or assistance with your new phone contact your system administrator Busy Lamp Field B
92. ld configure remote phone book in advance For more information refer to Remote Phone Book on page 49 Dependencies ype Key Event Key Event XML Group XML Group the remote group name you want to access if remote phone book is configured Label key label displayed on the LCD screen Usage Press the DSS key to access the remote group specified in the XML Group field XML Browser You can use this key feature to access the XML browser quickly The XML browser allows you to create custom services which meet your functional requirements on the server You can customize practical applications such as weather report stock information 65 User Guide for the SI T46G IP Phone Note 66 Google search etc Dependencies ype Key Event Key Event XML Browser Label key label displayed on the LCD screen Value the access URL for XML browser Usage Press the DSS key to access the XML browser specified in the Value field LDAP You can use this key feature to access the LDAP search interface quickly Dependencies ype Key Event Key Event LDAP Label key label displayed on the LCD screen Usage 1 Press the DSS key to access the LDAP search interface 2 Enter a few continuous characters of the contact name or continuous numbers of the contact number using the keypad The contacts whose name or phone number matches the characters entered will appear on the LCD screen Conference You can use this key feat
93. ll Completion Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel Call completion is configurable via web user interface at the path Features gt General Information To use call completion When the called party is busy the following prompt will appear on the LCD screen of the phone Call Completion Wait for 1000 Cancel 1 Press the OK soft key the phone returns to the idle screen and call completion is activated 91 User Guide for the SIP T46G IP Phone 2 When the called party becomes idle the LCD screen prompts the following Call Completion Dialing 1000 Cancel 3 Press the OK soft key to redial the number Note Call completion is not available on all servers For more information contact your system administrator Call Return You can press a call return key to place a call back to the last incoming call To configure a call return key via phone user interface 1 Press Menu gt Call Features gt DSS Keys Select a desired DSS key 2 3 Press or Oo or the Switch soft key to select Key Event from the Type field 4 Press or Oo or the Switch soft key to select Call Return from the Key Event field 5 Optional Enter a string that will appear on the LCD screen in the Label field Line Key 1 Switch 6 Press the Save soft key to accept the change or the Back soft key to cancel Call return key is configurable via web
94. lls are on hold a numbered prompt appears on the LCD screen for example 2 4 indicating that this is the second call out of four calls Do Not Disturb DND 94 You can use DND to reject incoming calls automatically on the phone Callers will receive a busy message You can enable disable DND for the phone system or you can customize DND for each or all accounts Two DND modes e Phone default DND is effective for the phone system e Custom DND can be configured for each or all accounts You can receive incoming calls from authorized numbers when DND is enabled To configure the DND mode via web user interface 1 Click on Features Forward amp DND Basic Call Features 2 Inthe DND block mark the desired radio box in the Mode field Yealink rss Status Account Network Settings Directory Forward e Forward amp DND Mode O Phone 9 Custom Forward General Account 1006 This feature allows you to Information forward an incoming call to Always Forward On off another phone number idi The number to which the Intercom On Code D incoming calls will be forwarded On Code Transfer Off Code The code that will be sent to PBX when it is switched On Call Pickup Off Code a The code that will be sent to Remote Control PBX when it is switched Off Phone Lock DND ACD DND Emergency Disabled v DND Authorized Numbers Mode Phone Custom SMS Action URL Account Blue
95. lntercom COIIG aee EE AEAEE EER 124 Incoming Intercom Calls 2 nte tai e tud ta t t e t ot aea 125 MURICOSE POON O M UU UU 127 oending RTP Sredi aae cent aas iei taii 127 RECEIVING RIP oll SGI OE e oti eee ee oe tee EDO eda ume etu tue N 129 IVIUSIG OM MO M EE TELLS 130 iAutemetie Call DIStHIDUTION ACD ersen cu 055200 903 12 08i Qu Oo cu D quc Qu Po cu Sa dedu dud duda 131 Messages NEN 133 SHOR Message Service SlVIS susceacuetsueteie iid eise acci quic Core uU Poe o poen esu RRS 133 VOIE ENIG asaan E E E EE EE EEA ENEE EE A E 136 Message Waiting Indicator MWI cccceeecccccsseecccceseeccceesecceceeeceesaeeceseeeeeeeaees 137 IMOUDISSHOOUNG e ETE 141 Regulatory Notices onis ie Ern Ine ERRORES Oi E o PPE DSi cov EN 151 SOVICE AGO EMMONS ET TOO s 151 birnitations or BODIE ioco ua ov uso ao o a oe ou o leo as uoo b ue ste dea eb c e o e obi 151 Selle D AIDSIEUGLIOITS coe Roe dao uie dub deutdeoe eut deotdeoe eue eoedeoe eoe e un doen eden dn bebes Ee es 151 Appendix A Time Zones ecce 153 lo 155 xiii User Guide for the SI T46G IP Phone XIV Overview Overview This chapter provides the overview of the SIP T46G IP phone Topics include e Hardware Component Instructions e Icon Instructions e LED Instructions e User Interfaces e Documentations If you require additional information or assistance with your new phone contact your system a
96. mpt list The LCD screen prompts the following warning Note Delete selected contact Cancel 5 Press the OK soft key to confirm the deletion or the Cancel soft key to cancel You can also delete all contacts by pressing the Option soft key and then select Delete All Uploading Contact Photos To upload a new custom photo for the contact via web user interface 1 Click on Directory gt Local Directory 2 Click Browse and then select a photo from your local computer 3 Click Upload Photo to upload the photo 41 User Guide for the SI T46G IP Phone Note 42 You can also click Delete Photo to delete the photo Log Out Yealink 66 Status Account Network DSSKey Features Settings Directory Security z All tacts v Local Directory NOTE Add Contact Blacklist Fil out the contact information User shouldn t leave contact name blank Remote Phone Book Phone Call Info Delete Contact Blacklist Select the contact you want to delete in the arid and then press the button Delete to confirm B ne os en Al Contat Move to Contact Blackist Choose the contacts you want to move in the grid and press the button move to Contact Blaklist to move it LDAP o EN BEEN uU EE U D Multicast IP Setting p Name Office Number l Im port Browse the file in XML format Mobile Number Other Number Export Delete Photo Click Export button and create a file with w
97. n incoming call from 3606 on the monitored line NewCall Cancel If your phone is locked and the type of the keypad lock is configured as Function Keys or All Keys you cannot use the Pickup Dial NewCall and Cancel soft keys until unlocked When there is an active call on the IP phone you can transfer the active call to the monitored phone number directly by pressing the BLF key The phone transfers the active call differently depending on the transfer mode via DSS key For more information on performing call transfer refer to Call Transfer on page 105 To configure the transfer mode via DSS key via web user interface 1 Click on Features gt Transfer 2 Select the desired transfer mode from the pull down list of Transfer Mode Via Dsskey Depending on your selection f you select Blind Transfer press the BLF key to blind transfer the call to the monitored phone number f you select Attended Transfer press the BLF key to dial out the monitored phone number Then you can perform the attended or semi attended transfer 119 User Guide for the SI T46G IP Phone Note f you select New Call press the BLF key to place a new call to the monitored user Log Out Directory Security Transfer NOTE Forward amp DND Semi Attend Transfer Enabled Yealink Status Network DSSKey Settings Transfer General Blind Transfer On Hook Enabled The transfer parameters for Information admi
98. n there is already a multicast paging call on the phone If enabled the phone will ignore incoming multicast paging calls with lower priorities otherwise the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold If disabled the phone will automatically ignore all incoming multicast paging calls To configure multicast listening addresses via web user interface 1 Click on Directory gt Multicast IP 2 Select the desired value from the pull down list of Paging Barge 3 Select the desired value from the pull down list of Paging Priority Active 4 Enter the multicast IP address es and port number e g 224 5 6 20 10008 which the phone listens for incoming RTP multicast in the Listening Address field 129 User Guide for the SI T46G IP Phone Note Music on Hold 130 5 Enter the label in the Label field Label will appear on the LCD screen when receiving the multicast RTP stream Yealink 66 Local Directory Remote Phone Book Phone Call Info LDAP Multicast IP Setting Status Account Paging Barge Network DSSKey 10 Paging Priority Active Enabled The multicast IP parameters for Bc 1 IP Address 2 IP Address 3 IP Address 4 IP Address 5 IP Address 6 IP Address 7 IP Address 8 IP Address 9 IP Address 10 IP Address 224 5 6 20 10008 6 Click Confirm to accept the change Features Paging one
99. n xDSL modem you can connect your phone to the Internet via PPPoE mode Set the WAN port as a PPPoE port The PPPoE port will perform a PPP negotiation to obtain the IP address Contact your system administrator for the PPPoE user name and password To configure PPPoE via phone user interface 1 Press Menu gt Advanced password admin gt Network gt WAN Port gt IPv4 2 Press or C Or the Switch soft key to select the PPPoE from the Type field 3 Enter the user name and password in the corresponding fields IPv4 WAN Port 0592572000 Delete 4 Press the Save soft key to accept the change or the Back soft key to cancel Note Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance For more information on these parameters contact your system administrator 16 Getting Started Registration Generally your phone will be deployed with multiple other phones In this case your system administrator will configure the phone parameters beforehand so that after you start up your phone the phone will be registered and ready for use If your phone is not registered you may have to register it For more information on how to register your phone refer to Account Management on page 70 Idle Screen If the phone has successfully started up the idle LCD screen will be shown as below 11 21 Mon May 20 History Directo y Idle Screen d
100. nce Contrast You can configure the contrast of the expansion module EXP40 to a comfortable level Ensure the expansion module has been connected to the phone To configure the contrast via phone user interface 1 Press Menu gt Advanced password admin Phone Settings Contrast Switch 2 Press or Oo or the Switch soft key to increase or decrease the intensity of contrast The default contrast level is 6 3 Press the Save soft key to accept the change or the Back soft key to cancel 21 User Guide for the SI T46G IP Phone Language The default language of the phone user interface is English The phone will detect and use the same language as which of your web browser for the web user interface If the language of your web browser is not supported by the phone the web user interface will use English by default You can change the language for the phone user interface and the web user interface respectively Note Not all of the supported languages are available for selection The available languages depend on the language packs currently loaded to the IP phone Please contact your system administrator for more information on the available languages of your new phone To change the language for the phone user interface 1 Press Menu Basic Language 2 Press or to select the desired language Language 3 Press the Save soft key to accept the change Text displayed on the phon
101. nd search for the contact Directory should be configured in advance Refer to Directory on page 33 and Remote Phone Book on page 49 for more information Press or st to dial out Press or the Transfer soft key to complete the transfer when receiving ringback 105 User Guide for the SI T46G IP Phone To perform an attended transfer 1 Press ec or the Transfer soft key during a call 2 Doone of the following Enter the number you want to transfer the call to A Press the Directory soft key and then select Local Directory Select the desired group and search for the contact Directory should be configured in advance Refer to Directory on page 53 for more information Press the Directory soft key and then select Local Calllog Select the desired list and press or to select the entry Directory should be configured in advance Refer to Directory on page 33 for more information Press the Directory soft key and then select Remote Phone Book Select the desired group and search for the contact Directory should be configured in advance Refer to Directory on page 33 and Remote Phone Book on page 49 for more information 3 Press or s to dial out 4 After the party answers the call press or the Transfer soft key to complete the transfer If you are using a handset the transfer can be completed by hanging up the handset You can cancel the transfer before the call is connec
102. ne to accept other incoming Call Waiting Off Code calls during the conversation Audio K ial ey As Send a ias Select or as the send key Intercom Auto Redial Interval 1 300s tate Number CU When you pick up the phone it Transfer Auto Redial Times 17 300 will dial out the hotline number automatically 2 Key As Send Call Pickup Remote Control Phone Lock Multicast Codec G722 ACD Play Hold Tone Enabled SMS Play Hold Tone Delay lo Action URL Allow Mute Enabled Bluetooth IP Direct Auto Answer Disabled v Call List Show Number Disabled Y Voice Mail Tone Enable v DHCP Hostname siP T46G 3 Click Confirm to accept the change Note If C722 codec is used for multicast paging the LCD screen displays the icon to indicate that is providing high definition voice Default codec for multicast paging is configurable via web user interface only To send RTP stream 1 Press the multicast paging key when the phone is idle The phone sends RTP to a preconfigured multicast address IP Port Any phone in the local network then listens to the RTP on the preconfigured multicast address IP Port For both sending and receiving of the multicast RTP there is no SIP signaling involved The multicast paging key LED illuminates solid green The following figure shows a multicast RTP session on the phone amp Talking ey 224 5 6 20 10 End Call 128 Advanced Phone Features 2 Press the
103. nfigure an intercom key via phone user interface 1 Press Menu gt Call Features gt DSS Keys 2 Select the desired DSS key 3 Press or or the Switch soft key to select Intercom from the Type field 4 Select the desired line from the Account ID field 5 Optional Enter the string that will appear on the LCD screen in the Label field Advanced Phone Features 6 Enter the remote extension number in the Value field Line Key 1 Intercom Delete 7 Press the Save soft key to accept the change or the Back soft key to cancel Intercom key is configurable via web user interface at the path DSSKey Line Key To place an intercom call 1 Press the intercom key when the phone is idle The phone is automatically connected to the extension specified in the Value field 2 Pressthe intercom key again or the Cancel soft key to end the intercom call Incoming Intercom Calls The SIP T46G IP phone supports automatically to answer an incoming intercom call by default The phone automatically plays a warning tone when it receives an incoming intercom call In addition you can enable the phone to mute the microphone when it automatically answers an incoming intercom call You can also enable the phone to automatically answer an incoming intercom call while there is already an active call on the phone The active call is placed on hold Intercom features you need to know Enable or disable the IP phone to automatically
104. nistrator Semi Attend Transfer On Hook Enabled Audio Transfer on Conference Hang up Disabled Intercom Transfer Mode Via Dsskey Blind Transfer Transfer Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 3 Click Confirm to accept the change Transfer mode via DSS key is configurable via web user interface only Call Recording Note 120 You can record calls by pressing a record key on the phone The SIP T46G IP phone supports record and URL record Two ways of call recording e Record The phone sends SIP INFO message containing a specific header Record on off to trigger a recording e URL Record The phone sends HTTP URL request to trigger a recording Contact your system administrator for the predefined URL Call record is not available on all servers Contact your system administrator for more information To configure a record key via phone user interface 1 Press Menu gt Call Features gt DSS Keys Select the desired DSS key Press or Oo or the Switch soft key to select Key Event from the Type field Pe X 39 Press or Oo or the Switch soft key to select Record from the Key Event field Advanced Phone Features 5 Optional Enter a string that will appear on the LCD screen in the Label field Switch 6 Press the Save soft key to accept the change or the Back soft key to cancel To configure a URL record key via phone user interface 1 Press Men
105. number from showing up to the called party when you call someone For example you want to call to consult some of the services but don t want to be harassed Anonymous call is configurable on a per line basis You can also configure the phone to send anonymous code to the server to activate deactivate anonymous call on the server side Anonymous call is not available on all servers Contact your system administrator for the anonymous call on code and off code To configure anonymous call via phone user interface 1 Press Menu gt Call Features gt Anonymous 2 Select the desired line and then press Enter soft key 3 Press or Oo or the Switch soft key to select Enabled from the Send Anonymous field 4 Optional Press or Oo or the Switch soft key to select the desired value from the Anonymous Code field 5 Optional Enter the anonymous call on code in the On Code field 6 Optional Enter the anonymous call off code in the Off Code field Enabled Enabled Delete 7 Press the Save soft key to accept the change or the Back soft key to cancel Anonymous call is configurable via web user interface at the path Account gt Basic To place an anonymous call 1 Using the specific line on the phone to place a call to phone B 115 User Guide for the SI T46G IP Phone The LCD screen of phone B prompts an incoming call from anonymity anonymous A Answer Forward Silence Anonymous Cal
106. o activate the headset mode 1 Press on the phone The HEADSET key LED illuminates solid green when the headset mode is activated Press the line key or the Answer soft key to answer an incoming call The call will be connected to your headset automatically 53 User Guide for the SI T46G IP Phone Enter the desired number and press the Send soft key then the phone will place a call using the headset automatically For more information on using the headset to place a call refer to Placing Calls on page 83 To deactivate the headset mode 1 Press again on the phone The HEADSET key LED goes out when the headset mode is deactivated Headset Prior You can use headset in priority when enabling headset prior This feature is especially useful for permanent or full time headset users To enable headset prior via web user interface 1 Click on Features gt General Information 2 Select Enabled from the pull down list of Headset Prior Yealink rss Forward amp DND General Information Audio Intercom Transfer Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 3 Click Confirm to accept the change Status Account General Information Call Waiting Call Waiting On Code Call Waiting Off Code Auto Redial Auto Redial Interval 1 300s Auto Redial Times 1 300 Key As Send Dual Headset Headset Prior DTMF Replace Tran Tran Send DTMF IP Direct Auto Answer Call
107. o enter remote phone book 2 Select the desired remote group and then press the Enter soft key to load the corporate directory 3 Select the desired contact in the corporate directory 4 Press the Send soft key In addition you can enable the phone to present the caller identity stored in the corporate directory when receiving a call To enable the presentation of caller identity stored in remote phone book via web user interface 1 Click on Directory Remote Phone Book 2 Select Enabled from the pull down list of Search Remote Phonebook Name 3 Enter the refresh period in the Search Flash Time Seconds field The default value is 21600 seconds Log Out Yealink lns 1 Account Network DSSKey Features Settings Directory Security http 10 3 6 153 phbook1 xml Remote Phone Remote Phone Book Book This feature allows you to download contact list from the server Input the phonebook URL and rename the phone book Phone Gall Info LDAP Multicast IP Setting Search Remote Phonebook Name Enabled Search Flash Time Seconds 21600 4 Click Confirm to accept the change Call History Management The SIP T46G IP phone maintains call history lists of Missed calls Placed calls Received calls and Forwarded calls Call history lists support 400 entries in all You can view the call history place a call add a contact or delete an entry from t
108. ome Initializing Please wait The phone will be reset to factory sucessfully after startup Note Reset of the phone may take a few minutes Do not power off until the phone starts up successfully 149 User Guide for the SI T46G IP Phone 150 Regulatory Notices Regulatory Notices Service Agreements Contact your Yealink Authorized Reseller for information about service agreements applicable to your product Limitations of Liability TO THE FULL EXTENT ALLOWED BY LAW YEALINK EXCLUDES FOR ITSELFAND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDINGNEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OFANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION ORDATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF YEALINK OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASERICE PAID AT YEALINK S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BEAFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Safety Instructions Save these instructions Read these safety instructions before use The following basic safety precautions should always be followed to reduce risk of fire electrical shock and ot
109. oming call to Forward to 122323 44546 3 Press Or the Send soft key The LCD screen prompts a call forward message 104 Basic Call Features Call Transfer You can transfer a call to another party in one of the three ways Blind Transfer Transfer a call directly to another party without consulting Semi Attended Transfer Transfer a call when the target phone is ringing Attended Transfer Transfer a call with prior consulting To perform a blind transfer 1 2 9 Press or the Transfer soft key during a call Enter the number you want to transfer the call to Transfer to 1006 1233 122323 44546 Transfer Cancel Press CC to complete the transfer Then the call is connected to the number to which you are transferring To perform a semi attended transfer p Press or the Transfer soft key during a call Do one of the following Press the Directory soft key and then select Local Directory Select the desired group and search for the contact Directory should be configured in advance Refer to Directory on page 33 for more information Press the Directory soft key and then select Local Calllog Select the desired list and press or to select the entry Directory should be configured in advance Refer to Directory on page 33 for more information Press the Directory soft key and then select Remote Phone Book Select the desired group a
110. onding fields Press the Save soft key Customizing Your Phone For more information refer to Contact Management on page 33 To delete an entry from the call history list 1 2 Press the History soft key Press or gt to switch between All Missed Placed Received and Forwarded call lists Press or to select the desired entry Press the Delete soft key To delete all entries from the call history list Press the History soft key Press or to switch between All Missed Placed Received and Forwarded call lists Press the Option soft key and then select Delete All from the prompt list Press the OK soft key The LCD screen prompts Delete all records Press the OK soft key to confirm the deletion or the Cancel soft key to cancel System Customizations Headset Use If you want to use a wired headset physically connect your headset and activate the headset mode for use For more information on physically connecting a headset refer to Phone Installation on page 11 If you want to use a wireless headset insert the Bluetooth USB dongle into the USB port on the back of the phone For more information on using a Bluetooth headset refer to Bluetooth Headset on page 55 This section provides the introduction of the wired headset Note If both a Bluetooth headset and a wired headset are connected only the Bluetooth headset can be used Headset Mode Activation Deactivation T
111. one For more information refer to Do Not Disturb DND on page 4 You can forward incoming calls to someone else by pressing the Forward soft key For more information refer to Call Forward on page 98 Answering When Not in Another Call Call duration and destination will always appear on the LCD screen for the active call To answer a call using the handset 1 Pick up the handset To answer a call using the hands free speakerphone mode Do one of the following Press 4 With the handset on hook and the headset mode deactivated press the Answer soft key With the handset on hook and the headset mode deactivated press the line key the line key LED flashes green To answer a call using the headset Do one of the following Press 9 With the headset mode activated press the Answer soft key With the headset mode activated press the line key the line key LED flashes green Answering When in Another Call If you have an active call and an incoming call arrives on the phone do one of the following Press the Answer soft key The incoming call is answered and the original call is placed on hold Press to access the new call Press or the Answer soft key The incoming call is answered and the original call is placed on hold Basic Call Features Ending Calls To end a call Do one of the following f you are using the handset press the End Call soft key or hang up the hand
112. one for the account refer to Ring Tones on page 31 Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel 55 User Guide for the SIP T46G IP Phone You can also edit or delete the Company Family and Friend contact groups To edit a group in the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory 2 Select the desired contact group 3 Press the Option soft key and then select Detail from the prompt list Delete Delete All Cancel 4 Press or to highlight the group information and then edit 5 Press the Save soft key to accept the change or the Back soft key to cancel 56 Customizing Your Phone To delete a group from the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Company Family Friend Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory 2 Select the desired contact group 3 Press the Option soft key and then select Delete from the prompt list The LC
113. ook is configurable via web user interface only 49 User Guide for the SI T46G IP Phone To access your corporate directory via phone user interface 1 5 Press Directory gt Remote Phone Book If Remote Phone Book is removed from the directory press Menu gt Directory gt Remote Phone Book to enter remote phone book Select the desired remote group and then press the Enter soft key The phone connects to load the corporate directory and then the corporate contact list appears on the LCD screen Remote DIR Update Search Enter Press the Back soft key to back to the previous interface To search for a contact in the corporate directory 1 50 Press Menu gt Directory gt Remote Phone Book If Remote Phone Book is added to the directory press Directory gt Remote Phone Book to enter remote phone book Select the desired remote group and then press the Enter soft key to load the corporate directory Press the Search soft key Enter a few continuous characters of the contact name or continuous numbers of the contact number using the keypad The contacts whose name or phone number matches the characters entered will appear on the LCD screen You can place a call from the result list Customizing Your Phone To place a call from the corporate directory 1 Press Menu gt Directory gt Remote Phone Book If Remote Phone Book is added to the directory press Directory Remote Phone Book t
114. ooth headset and press Connect soft key Enter the PIN in the Password field The default PIN is 0000 or 1234 Enter Password Press the OK soft key After a while the Bluetooth headset is automatically connected to your phone 57 User Guide for the SI T46G IP Phone The Bluetooth icon t X Appears on the LCD screen Scan Bluetooth Device Refresh Disconnect With the Bluetooth headset paired and connected you can use the Bluetooth headset to place and answer calls For more information refer to the documentation from the Bluetooth headset manufacturer To view the Bluetooth headset information 1 Press Menu gt Basic gt Bluetooth gt Paired Bluetooth Device The LCD screen displays a list of paired and connected Bluetooth headsets Paired Bluetooth Device Option Connect 2 Select the desired Bluetooth headset 3 Press the Option soft key and then select Detail from the prompt list to view the Bluetooth headset information e Device Name the name of the Bluetooth headset e MAC Address the MAC address of the Bluetooth headset 58 Customizing Your Phone e Auto Connection Enables or disables the Bluetooth headset to connect with the phone automatically Connect To change the priority of paired Bluetooth devices Press Menu gt Basic gt Bluetooth gt Paired Bluetooth Device Select the desired Bluetooth headset Press the Option soft key and then select Move Up or Mov
115. or each of the different emergency services You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation Contact your local phone service provider for available emergency numbers in your area To specify emergency numbers via web user interface 1 Click on Features Phone Lock 2 Enter the emergency number in the Emergency field Customizing Your Phone For multiple emergency numbers enter between every two numbers The default emergency numbers are 110 911 and 120 Log Out Yealink 66 Status Account Network DSSKey Settings Directory Security Keypad Lock Enable Disable NOTE Forward amp DND Keypad Lock Type All Keys Y Keyboard Lock General Phone Unlock PIN 0 15 Digit IT The keyboard lock parameters Information for administrator Phone Lock Time Out 0 3600s o Emergency 110 911 120 Audio Intercom Transfer Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 3 Click Confirm to accept the change Note Emergency number is configurable via web user interface only Live Dialpad You can enable live dialpad on the SIP T46G IP phone which enables the IP phone to automatically dial out the phone number without pressing any other key You can also configure a delay where the phone will dial out the phone number automatically after the specified period of time To enable the
116. ote MWI subscription is configurable via web user interface only 140 Troubleshooting Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP T46G IP phone If you require additional information or assistance with your new phone contact your system administrator Why is the LCD screen blank e Ensure that the phone is properly plugged into a functional AC outlet e Ensure that the phone is plugged into a socket controlled by a switch that is on e Ifthe phone is plugged into a power strip try to plug it directly into a wall outlet instead e Ifthe phone is powered from PoE ensure you use a PoE compliant switch or hub Why does the phone display Cable Disconnected e Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose e Ensure that the switch or hub in your network is operational Why doesn t the phone display time and date correctly Check if you have configured the phone to obtain the time and date from the SNTP server automatically If the phone fails to connect the SNTP server you need to configure the time and date manually How dol find the basic information of the IP phone Press the OK key when the IP phone is idle to check the basic information of the IP phone such as IP address and firmware version For more basic information refer to Phone
117. ou can also listen to the voice mails stored in a centralized location When receiving a new voice mail the phone will play a warning tone and the power indicator LED will slow flash red The LCD screen will prompt receiving a new voice mail with the number of waiting voice mails e g New Voice Mail 1 and an icon New Voice Mail 1 Cancel Connect Voice Mail is not available on all servers Contact your system administrator for more information To leave a voice mail You can leave a voice mail for someone else when he she is busy or inconvenient to answer the call Follow the voice prompt from the system server to leave a voice mail and then hang up To configure voice mail access codes via phone user interface 1 Press Menu gt Messages gt Voice Mail gt Set Voice Mail 2 Press the navigation keys to highlight the account which you want to set 3 Press the 123 soft key to select the proper input mode and then enter the voice mail access code e g 97 Set Voice Mail I n E n ea x LN O oe n E a Advanced Phone Features 4 Press the Save soft key to accept the change or the Back soft key to cancel Note Voice mail access code must be predefined on the system server Contact your system administrator for the more information To listen to the voice mails 1 When the phone user interface prompts receiving new voice mails and the power indicator LED slow flashes red pr
118. oup e XML Brower e LDAP e Conference e Forward S Customizing Your Phone e Transfer e Hold e DND e SMS e Group Listening e Zero Touch e URL e Keypad Lock e Directory For more information contact your system administrator Line You can use this key feature to accept the incoming calls place active calls on hold or resume a held call It performs the same as a hard line key Dependencies ype Line Account ID the account this feature will be applied to Value Default Lock Float Usage When receiving an incoming call the DSS key LED flashes green 1 Press the DSS key to accept the incoming call 2 Press the DSS key to place the active call on hold 3 Press the DSS key again to resume the held call If you select Lock from the Value field the line keys located in the same position of the other page will be automatically assigned Line feature with Lock filled in the Value field Then you can use this key on every page This feature is only applicable to line key 1 9 If you select Float from the Value field the phone will automatically switch to the page the line key located when the line key receives an incoming call Speed Dial You can use this key feature to speed up dialing the numbers often used or hard to remember Dependencies ype Speed Dial Account ID the account this feature will be applied to Label key label displayed on the LCD screen Value the number you want to dial out Usage
119. our phone when a phone receives an incoming call 4 Enter the phone number which receives an incoming call 5 Press the DPickup soft key again The call is answered on your phone Basic Call Features You can also configure a DSS key as a directed pickup key via phone user interface or web user interface You can pick up a call by pressing the directed pickup key directly Group Call Pickup To enable the group call pickup and configure the group call pickup code on a global basis via web user interface 1 Click on Features gt Call Pickup 2 Select Enabled from the pull down list of Group Call Pickup 3 Enter the group call pickup code in the Group Call Pickup Code field Log Out Yealink lms AA Status Account Network DSSKey Settings Directory Security Call Pickup Forward amp DND Directed Call Pickup Call Pickup General Directed Call Pickup Code The call pickup parameters for Information administrator Group Call Pickup Enabled v Audio Group Call Pickup Code 98 Intercom Visual Alert for BLF Pickup Disabled Transfer Audio Alert for BLF Pickup Disabled Y Call Pickup 4 Click Confirm to accept the change To configure the group call pickup code on a per line basis via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 115 User Guide for the SI T46G IP Phone Note 114 4 Enter the group call
120. pickup code in the Group Call Pickup Code field Yealink 66 Codec Advanced 5 Click Confirm to accept the change Account Network Keep Alive Type Keep Alive Interval Seconds Local SIP Port RPort SIP Session Timer T1 0 5 10s SIP Session Timer T2 2 40s SIP Session Timer T4 2 5 60s Subscribe Period Seconds DTMF Type Directed Call Pickup Code Group Call Pickup Code Distinctive Ring Tones Unregister When Reboot Out Dialog BLF To pick up a call in the group 1 Pick up the handset Log Out DSSKey Features Settings Directory Security Default Y Advanced 30 The Advanced parameters for administrator 5062 Disabled 1800 RFC2833 WJ 2 The GPickup soft key appears on the LCD screen Directory GPickup Cancel 3 Press the GPickup soft key on your phone when a phone in the group receives an incoming call The call is answered on your phone You can also configure a DSS key as group pickup key via phone user interface or web user interface You can pick up a call by pressing the group pickup key directly The directed call pickup code and group call pickup code are predefined on the system server Contact your system administrator for more information The call pickup code configured on a per line basis takes precedence over that configured on a global basis Basic Call Features Anonymous Call Note You can use anonymous call to block the identity and phone
121. r Contact your system administrator for more information If the parked call is not retrieved within a period of time assigned by the system the phone performing call park feature will receive call back Call Pickup Note You can use call pickup to answer someone else s incoming call on the phone The SIP T46G IP phone supports directed call pickup and group call pickup Directed call pickup is used for picking up a call that is ringing at a specific phone number Group call pickup is used for picking up a call that is ringing at any phone number in the group The pickup group should be predefined contact your system administrator for more information You can pick up an incoming call by using the DPickup GPickup soft key To use call pickup you need to configure the call pickup code beforehand on a global or per line basis via web user interface If there are many incoming calls at the same time pressing the GPickup soft key on the phone will pick up the call that rings first Directed Call Pickup To enable directed call pickup and configure the directed call pickup code on a global basis via web user interface 1 Click on Features Call Pickup 2 Select Enabled from the pull down list of Directed Call Pickup 3 Enter the directed call pickup code in the Directed Call Pickup Code field Log Out Yealink 466 Account Network DSSKey Features Settings Directory Security Call Pickup NOTE Forward amp
122. r interface 1 Click on Settings gt Dial Plan Replace Rule 2 Select the desired replace rule by checking the checkbox 3 Edit the values in the Prefix and Replace fields 4 Enterthe desired line ID in the Account field or leave it blank 5 Click Edit to accept the change To delete one or more replace rules via web user interface 1 Click on Settings Dial Plan Replace Rule 2 Select the one or more replace rules by checking the checkbox es 3 Click Del to delete the replace rule s Replace rule is configurable via web user interface only Customizing Your Phone Dial now Note You can configure one or more dial now rules at most 100 on your phone When the dialed number matches the dial now string the number will be dialed out automatically For example a dial now rule is configured as 2xx then any entered three digit string beginning with 2 will be dialed out automatically on the phone To add a dial now rule via web user interface 1 Click on Settings gt Dial Plan gt Dial now 2 Enter the desired value e g 1234 in the Rule field 3 Enter the desired line ID in the Account field or leave it blank For more information on the valid value of the Account field refer to Replace Rule on page 5 Log Out Yealink 66 Status Account Network DSSKey Features Directory Security T Preference Account Digit 0 9 Time amp Date 1 Identifies a specific digit
123. r interface To import an XML file of contact list via web user interface 1 Click on Directory gt Local Directory 2 Click Browse to locate a contact list file file format must be xml from your local system Log Out Yealink Status Account Network DSSKey Features Settings Security J ROG Local Directory Add Contact Blacklist Fill out the contact information User shouldn t leave contact name blank Remote Phone Book Phone Call Info Delete Contact Blacklist Select the contact you want to asi delete in the grid and then press the button Delete to Multicast IP confirm 0 0 OQ u 4 Wn e Setting Move to Contact Blacklist Delete All AlContac EE the button move to Contact Blaklist to move it Import Browse the file in XML format Office Number Mobile Number Export Click Export button and create a Other Number Delete Photo file with whose name you prefer to export Ring Tone Auto Y Browse Group All Contacts v Upload Photo Account Account 1 hd Photo default contact i v binpart Local Directory His Edit top LocalPhonebook xml Group Setting i Import XML Export XML_ Group Browse Ring mpotcsv Exportcsv 3 Click Import XML to import the contact list The web user interface prompts The original contact will be covered Continue 4 Click OK to complete importing the contact list To import a CSV
124. red to the following sections e Bluetooth Headset on page 55 e X Remote Phone Book on page 49 User Guide for the SIP T46G IP Phone e Line Keys on page 60 e Anonymous Call on page 115 e Troubleshooting on page 141 e Appendix A Time Zones on page 153 Table of Contents Table of Contents About This Guide ccccsccccsccccsccccsccccsccccsccccsccscsccccsaces Ix Irc OS NERO Ix MMN Or CRG GE 0000090000000 000000599 5599 990995909993 EEE en ener Ix Changes for Release 71 Guide Version 71 150 eese Ix Table of CONTENHS ccccccccccccscsccsccccsccccsccccsccccscccsceccecs xi OverviQGwW ccccccccsccsccccscsccsccccsccccsccccsccccscscsscccssccccsccecsseseaces 1 Hardware Component Inst UCHODIB niii de00d202 0990 0000000000 E EAE caca cesa ou Pe iac CE P Po P E PR RE 1 NE OI INS ROT 6 RE TET T 3 ED InstrUCLIOLIS aeoea usu Mc eme EI ND M UNE ON EMEND UN aetna EPI PI PIU 5 Bm MUST 1OCE Ss MA 6 Phone Us r B NIB RCRUM 6 Web User Interface cece cccececcecececcscsceccscsceccecececcsceceseecsceceseecsceseecsceseececesescecsencs 6 LVOC UVTI GINS sssssesesssenvdseetaiedenssventnionsaeasdecaseaaaensaaaesanesecadeasdeaaaeaaaens caahaanacansdnasdeddecedaceeeties 8 Getting Started BRETT 9 Packaging CONT S rar err EEEE EEE EEE EE E EEEE OIRE 9 Phone INSTAIIATION cece ec eecececcscsceccscececcecsceccscscscescscecescececescecscescscscesescesaseseececseecs 11 Bare area Lali
125. refer to Phone Installation on page 11 55 User Guide for the SI T46G IP Phone 56 To activate the Bluetooth mode via phone user interface 1 Press Menu gt Basic gt Bluetooth 2 Press or C Or the Switch soft key to select On from the Bluetooth field Switch 3 Press the Save soft key to accept the change The LCD screen displays the Bluetooth icon To deactivate the Bluetooth mode via phone user interface 1 Press Menu gt Basic gt Bluetooth 2 Press or Oo or the Switch soft key to select Off from the Bluetooth field Switch 3 Press the Save soft key to accept the change The Bluetooth icon X disappears from the phone Bluetooth mode is configurable via web user interface at the path Features Bluetooth Before you pair a Bluetooth headset check the indicator on the Bluetooth headset to make sure the Bluetooth headset is discoverable For more information refer to the documentation from the Bluetooth headset manufacturer To pair and connect your Bluetooth headset to your phone 1 Press Menu Basic Bluetooth 2 Press the Scan soft key to search the Bluetooth devices Customizing Your Phone The LCD screen prompts the following message Cancel The phone proceeds to scan the local Bluetooth devices When the phone completes scan it will display the found Bluetooth devices on the LCD screen Scan Bluetooth Device Refresh Connect Select the desired Bluet
126. rface 1 Click on Settings Upgrade 2 Click Reboot to reboot the IP phone Log Out Yealink 466 Status Account Network DSSKey Features Directory Security NOTE Reset to Factory Setting Reset all the settings of the phone to default configurations Preference H Version Time amp Date Firmware Version Upgrade Hardware Version Select and Upgrade Firmware Select and upgrade the file from the hard disk or network 7 Reset to Factory Setting Auto Provision Reboot Configuration Pcap Feature Dial Plan Select and Upgrade Firmware o9 Browse Voice Ring 145 User Guide for the SI T46G IP Phone 146 You can also long press the X key to reboot the phone directly Any reboot of the phone may take a few minutes How to export PCAP trace We may need you to provide a PCAP trace to help analyze your problem To export a PCAP trace via web user interface 1 2 3 4 5 Click on Settings gt Upgrade Click Start to begin capturing signal traffic Recreate the error to be documented in the trace Click Stop to stop the capture Click Export to open file download window and then save the file to your local system Log Out Yealink Status Account Network DSSKey Features Directory Security NOTE Preference Version Reset to Factory Setting Time amp Date Firmware Version 71 0 Reset all the settings of the phone to default con
127. rning Warning Move selected to Blacklist Cancel 5 Press the OK soft key to confirm the setting For operating instructions on editing deleting placing calls to and or searching for contacts in the blacklist directory refer to the operating instructions of Local Directory on page 34 Remote Phone Book You can add local contacts search for a contact or simply dial a contact number from the corporate directory You can configure your new phone to access up to 5 corporate directories All remote phone books must be less than 0 5MB in size For the access URL of the corporate directory contact your system administrator To configure an access URL for remote phone book via web user interface 1 Click on Directory Remote Phone Book 2 Enter the access URL in the Remote URL field 3 Enter the name in the Display Name field Log Out Yealink Status Account Network DSSKey Features Settings Directory RR T SI E Local Directory Index Remote URL Display Name http 10 3 6 153 phbook1 xrnl Remote Phone a Remote Phone Book Book This feature allows you to _ download contact list from the phone Cal Info server Input the phonebook URL and rename the phone book LDAP Multicast IP Setting Search Remote Phonebook Name Disabled Search Flash Time Seconds 21600 4 Click Confirm to accept the change Note An access URL for remote phone b
128. rom the power supply and unplug the power plug immediately Contact the specified maintenance center for repair Do not insert any object into equipment slots that is not part of the product or auxiliary product Before connecting a cable connect the grounding cable of the device first Do not disconnect the grounding cable until you disconnect all other cables N Cleaning Requirements Before cleaning the device stop using it and disconnect it from the power supply Use a piece of soft dry and anti static cloth to clean the device Keep the power plug clean and dry Using a dirty or wet power plug may lead to electric shock or other perils Appendix A Time Zones Appendix A Time Zones Time Zone Time Zone Name 11 00 10 00 Samoa United States Hawaii Aleutian 10 00 United States Alaska Aleutian 09 00 United States Alaska Time 08 00 Canada Vancouver Whitehorse 08 00 Mexico Tijuana Mexicali 08 00 United States Pacific Time 07 00 Canada Edmonton Calgary 07 00 Mexico Mazatlan Chihuahua 07 00 United States Mountain Time 07 00 United States MST no DST 06 00 Canada Manitoba Winnipeg 06 00 Chile Easter Islands 06 00 Mexico Mexico City Acapulco 06 00 United States Central Time 05 00 Bahamas Nassau 05 00 Canada Montreal Ottawa Quebec 05 00 Cuba Havana 05 00 United States Eastern Time 04 30 Venezuela Caracas 04 00 Canada Halifax Saint John
129. s or 7 to highlight the desired number Press the Send soft key to dial out the number Searching for Contacts To search for a contact in the local directory 1 Press the Directory soft key 43 User Guide for the SIP T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group 2 Company 3 Family 4 Friend Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group to enter the local directory Press the Search soft key Enter a few continuous characters of the contact name or the contact number using the keypad Search The contacts whose name or phone number matches the characters entered will appear on the LCD screen You can dial from the result list Search Source List in Dialing 44 You can search for a contact from the desired lists when the phone is in the dialing screen The lists can be Local Directory History Remote Phone Book and LDAP To configure search source list in dialing via web user interface 1 2 Click on Directory gt Setting In the Search Source List In Dialing block select the desired list from the Disabled column and click The selected list appears in the Enabled column Repeat step 2 to add more lists to the Enabled column To remove a list from the Enabled column select the desired list and then click To a
130. s the Save soft key to accept the change or the Back soft key to cancel Note If the contact has existed in the directory the LCD screen will prompt Contact name already existed 38 Customizing Your Phone Adding Contacts from Call History To add a contact to the local directory from the call history 1 Press the History soft key 2 Press or to highlight the desired entry 3 Press the Option soft key and then select Add to Contacts from the prompt list Missed Add to Blacklist Delete All Cancel 4 Enter the contact name 5 Press the Save soft key to accept the change The entry is successfully saved to the local directory Adding Contacts from remote phone book To add a contact to the local directory from remote phone book 1 Press Directory gt Remote Phone Book If Remote Phone Book is removed from the directory press Menu gt Directory gt Remote Phone Book to enter remote phone book Select the desired remote group and press the Enter soft key Press or to highlight the desired entry Press the Option soft key and then select Add to Contacts from the prompt list de gt Press the Save soft key to save the contact to the local directory If the contact has already existed in the local directory the LCD screen will prompt Overwrite the original contact Press the OK soft key to overwrite the original contact in the local directory or the Cancel soft key to can
131. set f you are using the headset press the End Call soft key f you are using the speakerphone press or the End Call soft key Note To end a call placed on hold you can press the End Call soft key to end the call directly or press the Resume soft key to resume the call before ending it Redialing Numbers To redial the last dialed number from your phone 1 Press twice A call to your last dialed number is attempted To redial a previously dialed number from your phone 1 Press when the phone is idle 2 Press or to select the desired entry from the placed calls list and then press or the Send soft key Recent Call In Dialing To view the placed calls list when the phone is in the pre dialing interface you should enable recent call in dialing in advance To enable recent call in dialing via web user interface 1 Click on Directory gt Setting 87 User Guide for the SI T46G IP Phone 2 Select Enabled from the pull down list of Recent Call In Dialing Log Out Yealink Status Account Network DSSKey Features Settings Security NOTE Local Directory Enabled Directory Remote Phone The directory parameters for Book History Local Directory administrator Remote Phone Book Phone Call Info LDAP Multicast IP Setting Search Source List In Dialing Disabled Enabled Remote Phone Book Local Directory LDAP History Recent Call In Dialing Enabled 3 Click Conf
132. sume 93 Call Park 110 Call Pickup 111 Call Recording 120 Call Return 92 Call Transfer 105 Call Waiting 106 CE Mark Warning vi Conference 107 Contact Management 33 Contrast 21 Copyright v Customizing Your Phone 19 D Declaration of Conformity X vi Deleting Contacts 41 Dial now 75 Dial Plan 72 Do Not Disturb DND 94 Documentation 8 DSS Keys 60 E Editing Contacts 40 Emergency Number 78 Ending Calls 87 G General Settings 19 Getting Started 9 H Hardware Component Instructions 1 Headset Use 53 Headset Mode Activation Deactivation ho Hotline 80 Hot Desking 122 Icon Instructions 3 Idle screen 17 Importing Exporting Contact lists 46 In This Guide ix Incoming Intercom Calls 125 Intercom 124 K Key as Send 26 Keypad Lock 26 L Language 22 LED Instructions 5 Limitation of Liability 151 Line Keys 60 Live Dialpad 79 Local Conference 107 Local Directory 35 M Message Waiting Indicator 13 7 Messages 133 Multicast Paging 12 7 Multiple Line Keys per Account 72 Music on Hold 130 N Network Conference 108 Network Connection 11 p Packaging Contents 9 155 User Guide for the SIP T46G IP Phone Phone Initialization 14 Phone Installation 11 Phone Status 14 Phone User Interface 6 Placing Calls 83 Placing Calls to Contacts 43 Programmable Keys 70 O Outgoing Intercom Calls 124 Overview 1 R Recent Call In Dialing 87 Redialing Numbers 87 Registration
133. t key and then select Delete All For more information refer to the above steps If you cannot connect a Bluetooth headset to the phone successfully we recommend you to delete the Bluetooth headset in the Paired Bluetooth Device list if existed before pairing it DSS Keys Two types of DSS keys Line Keys and Programmable Keys Details will be introduced in the following The SIP T46G IP phone supports 27 line keys Line Keys You can assign predefined functionalities to line keys You can also define a label for line key feature which will appear on the LCD screen Line keys allow you to quickly access features such as call return and voice mail The line key LEDs will indicate the monitored status when the line keys are assigned with particular features such as BLF The default key type of line key 1 6 is Line The default key type of line key 7 27 is N A which indicates that this line key provides no functionality until configuration To assign functionality to the line key via phone user interface Press Menu gt Call Features gt DSS Keys Select the desired line key and then press the Enter soft key Select the desired key type from the Type field Optional Select the desired key event type from the Key Event field Optional Select the desired line from the Account ID field Enter a string that will appear on the LCD screen in the Label field Optional Optional Enter the corresponding
134. t key to send the message or the Back soft key to cancel Sending a text message is configurable via web user interface at the path Features gt SMS To reply a text message 1 2 4 Press Menu gt Messages gt Text Message Inbox Select the desired message and press the Reply soft key Compose the new text message You can press the abc soft key to change the input mode Delete Press the Send soft key after completing the content To delete a text message 1 Press Menu gt Messages gt Text Message Inbox Sent Box Outbox or Draftbox Advanced Phone Features 2 Select the desired message and then press the Option soft key Sentbox Outbox I n D I I ay NE M ml a LX ISl Lu DO bd e In x a Ms ni a m mum mmm Todav 14 25 Cancel 3 Select Delete to delete the desired message The LCD screen prompts Delete the selected message Note Delete the selected message 4 Pressthe OK soft key to delete this message or the Cancel soft key to cancel You can also delete all text messages by pressing the Option soft key and then select Delete All For more information refer to the above steps Note You can also delete a specific message after retrieving by pressing the Delete soft key 155 User Guide for the SI T46G IP Phone Voice Mail Note 156 You can leave voice mails for someone else on the SIP T46G IP phone Y
135. te Phone Book Directory Directory provides easy access to frequently used lists The lists may contain Local Directory History Remote Phone Book and LDAP To configure the directory via web user interface 1 Click on Directory gt Setting 2 Inthe Directory block select the desired list from the Disabled column and then click 5 The selected list appears in the Enabled column 3 Repeat the step 2 to add more lists to the Enabled column 4 Toremove a list from the Enabled column select the desired list and then click i 5 To adjust the display order of enabled lists select the desired list and then click mdan or 4 55 User Guide for the SI T46G IP Phone The LCD screen displays the list s in the adjusted order Yealink se Status Account Network DSSKey Features Settings Local Directory Remote Phone Book Local Directory Remote Phone Book Phone Call Info LDAP 1 LJ Multicast IP Setting Remote Phone Book Local Directory LDAP i History EB LJ Recent Call In Dialing Disabled 6 Click Confirm to accept the change Note Directory is configurable via web user interface only To check directory via phone user interface 1 Press the Directory soft key when the phone is idle The LCD screen displays the enabled list s in the directory Directory Cancel Log Out Security NOTE Directory The directory parameters for administrator If there is only on
136. ted by pressing the Cancel soft key Call Waiting You can enable or disable call waiting on the phone If call waiting is enabled you can receive another call when there is an active call on the phone Otherwise another incoming call is automatically rejected by the phone with a busy message when there is an active call on the phone You can also enable or disable the phone to play a warning tone when receiving another call To configure call waiting via phone user interface 1 Press Menu gt Call Features Call Waiting 2 Press or gt or the Switch soft key to select Enabled from the Call Waiting field 5 Press or gt or the Switch soft key to select Enabled from the Play Tone field 106 4 5 Basic Call Features Optional Enter the call waiting on code or off code respectively in the On Code or Off Code field Call Waiting Switch Press the Save soft key to accept the change or the Back soft key to cancel Call waiting is configurable via web user interface at the path Features General Information Conference You can create a conference with two parties using the phone s local conference You can create a conference between an active call and a call on hold by pressing the Conference soft key The SIP T46G also supports network conference Note Network conference is not available on all servers For more information contact your system administrator Local Conference
137. terthe string e g 12545 in the Replace field 5 User Guide for the SI T46G IP Phone Note Note 74 4 Enter the desired line ID in the Account field or leave it blank Yealink rc 1 Status Account I Network DSSKey Features Replace Rule DiaFnow Area Code Block out Preference Index Prefix Replace Account a Time amp Date Upgrade Auto Provision Configuration Dial Plan Voice Ring Tones Softkey Layout TRO69 Prefx 2x Replace 12345 Account 1 2 5 Click Add to add the replace rule Log Out Directory Security NOTE Digit 0 9 Identifies a specific digit do not use if it is defined as send key digit digit Identifies any digit dialed that is included in the range digit digit digit Specifies a range as a comma separated list x Matches any single digit character which is dialed Matches an arbitrary number of digits When you enter the number 234 using the keypad and then press the Send soft key the phone will dial out 12345 instead Valid values of Account field can be one or more digits among 1 2 3 4 5 and 6 Every two digits must be separated by a For example when you enter the value 1 2 in the Account field this replace rule will apply to account1 and account2 If you leave the Account field blank or enter 0 then the replace rule will apply to all accounts To edit a replace rule via web use
138. the Switch soft key to select Enabled from the Auto Redial field Enter the desired time in seconds in the Redial Interval field The default time interval in seconds is 10 Enter the desired times in the Redial Times field 89 User Guide for the SI T46G IP Phone The default value is 10 Auto Redial Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel Auto redial is configurable via web user interface at the path Features gt General Information To use auto redial When the called party is busy the LCD screen prompts the following Call Finish 1006 Cancel 1 Press the OK soft key to activate auto redial The following prompt will appear on the LCD screen of the phone Call Finish 1006 e ole rag K F s 2 X Rene ee C r LU 7 La Al m EE OEE IEE NEDO Cancel 2 Wait for a period of time or press the OK soft key to redial the phone number The phone will retry as many times as configured until the called party is idle 90 Basic Call Features Call Completion You can use call completion to notify the caller who failed to reach a desired callee when the callee becomes available to receive a call To configure call completion via phone user interface 1 Press Menu gt Call Features gt Others gt Call Completion 2 Press or C Or the Switch soft key to select Enabled from the Call Completion field Ca
139. ther a voice prompt confirming that the call was parked or a visible prompt on the LCD screen Call park is not available on all servers Contact your system administrator for more information To configure a call park key via phone user interface Urn s GN Jg 9 8 Press Menu Call Features gt DSS Keys Select the desired DSS key Press or C Or the Switch soft key to select Key Event from the Type field Press or C Or the Switch soft key to select Call Park from the Key Event field Press or Oo or the Switch soft key to select the desired line from the Account ID field Enter the call park code in the Value field Optional Enter the string that will appear on the LCD screen in the Label field Line Key 1 Switch Press the Save soft key to accept the change or the Back soft key to cancel Call park key is configurable via web user interface at the path DSSKey Line Key To use call park 1 2 User on phone A places a call to phone B User on phone A wants to take the call in a conference room for privacy then presses the call park key on phone A User on phone A walks to an available conference room where the phone is Note Basic Call Features designated as phone C The user dials the call park retrieve code to retrieve the parked call The system establishes call between phone C and B The call park code and call park retrieve code are predefined on the system serve
140. tooth DND Status DND On Code DND Off Code Confirm 3 Click Confirm to accept the change Note DND mode is configurable via web user interface only To activate DND in phone mode 1 Press the DND soft key when the phone is idle The o icon on the idle screen indicates that DND is enabled Incoming calls will be rejected automatically and n New Missed Call s n indicates the number of the missed calls will appear on the LCD screen 1 New Missed Call s To activate DND in custom mode for a specific account 1 Press the DND soft key when the phone is idle 75 User Guide for the SI T46G IP Phone The LCD screen displays a list of accounts on the phone Custom DND All Off Enter 2 Press 2 Or to select the desired account 3 Press or C soft key to select On to activate DND 4 Press the Save soft key to accept the change The icon appears on the idle screen and the associated line icon changes top Incoming calls on the specific line will be rejected automatically and the LCD screen will prompt n New Missed Call s n indicates the number of the missed calls uU Note 1 New Missed Call s To activate DND in custom mode for all accounts 1 Press the DND soft key when the phone is idle The LCD screen displays a list of accounts registered on the phone All On 2 Press the All On soft key to activate DND for all accounts 96 Note Basic Call Feat
141. trol PBX when it is switched Off Phone Lock ACD pup Enable v SMS DND Emergency G DND Authorized Numbers 1001 1005 kd Mode 9 phone O Custom G Account Action URL Bluetooth DND Status DND On Code DND Off Code Confirm 97 Note User Guide for the SI T46G IP Phone 4 Click Confirm to accept the change When DND is enabled on the phone the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field DND authorized number is configurable via web user interface only Call Forward 98 You can configure your phone to forward incoming calls to another party by the static forwarding You can also forward calls while your phone is ringing refer to the dynamic forwarding Static Forwarding Three types of static forwarding e Always Forward Incoming calls are immediately forwarded e Busy Forward Incoming calls are immediately forwarded if the phone is busy e No Answer Forward Incoming calls are forwarded if not answered after a period of time You can enable disable call forward for the phone system or you can customize call forward for each or all accounts Two call forward modes e Phone default Call forward is effective for the phone system e Custom Call forward can be configured for each or all accounts To configure the call forward mode via web user interface 1 Click on Features gt Forward amp DND 2 Inthe Forward block mar
142. tures Settings Directory Security General Information NOTE Forward amp DND Call Waiting Enabled Call Waiting General Call Waiting On Code This call feature allows your Information phone to accept other incoming Call Waiting Off Code calls during the conversation Audio Key As Send Select or as the send key Auto Redial Intercom Auto Redial Interval 1 300s e Nader When you pick up the phone it will dial out the hotline number automatically Transfer Auto Redial Times 1 300 z Key As Send Call Pickup Remote Control Phone Lock Dual Headset Enabled ACD Headset Prior Enabled SMS DTMF Replace Tran Disabled Action URL Tran Send DTMF Bluetooth IP Direct Auto Answer Disabled i Call List Show Number Disabled v Voice Mail Tone Enable ad DHCP Hostname siP T46G cancel 3 Click Confirm to accept the change Dual headset is configurable via web user interface only Bluetooth Headset Note The SIP T46G IP phone supports Bluetooth Bluetooth enables low bandwidth wireless connections within a range of 10 meters 32 feet The best performance is in the 1 to 2 meter 3 to 6 foot range You can activate deactivate the Bluetooth mode and then pair and connect the Bluetooth headset with your phone You can also disconnect and delete your Bluetooth headset from the phone Ensure that the Bluetooth USB dongle is properly connected into the USB port on the back of the phone For more information
143. u gt Call Features gt DSS Keys Select the desired DSS key Press or C Or the Switch soft key to select URL Record from the Type field Optional Enter a string that will appear on the LCD screen in the Label field Enter the URL e g http 10 1 2 224 phonerecording cgi in the URL Record field Sm A SP 1 2 224 phonerecording cgi Delete 6 Press the Save soft key to accept the change or the Back soft key to cancel Record and URL record key are configurable via web user interface at the path DSSKey gt Line Key The Record and URL Record keys control the recording and are available e During an active call e When calls are on hold or mute During a blind or attended transfer During a conference call When the phone prompts you to answer an incoming call The Record and URL Record keys are not available when e There are no connected calls on your phone 121 User Guide for the SI T46G IP Phone e You place a new call To record a call 1 Press the Record or URL Record key during a call If the recording starts successfully the recording icon will appear on the LCD screen and the Record or URL Record key LED will flash green 2 Press the Record or URL Record key again to stop recording The recording icon disappears from the LCD screen and the Record or URL Record key LED goes out Recording status indications you need to know A recording is started appears on the LCD screen A record
144. u need to know Oe etin Subscribe for MWI Enable or disable a subscription for MWI service Period of MWI subscription The IP phone sends a MWI Subscription Period refresh SUBSCRIBE request before initial SUBSCRIBE expiration Enable or disable a subscription to the voice mail number for MWI service Subscribe MWI to VM To use this feature you should also configure the voice mail number Whether the phone sends SUBSCRIBE messages for MWI service to the account or the voice number MWI service depends on the server Contact your system administrator for more information To configure subscribe for MWI via web user interface 1 Click on Account Select the desired account from the pull down list of Account Click on Advanced AS 6 Select Enabled from the pull down list of Subscribe for MWI Advanced Phone Features 5 Enter the period time in the MWI Subscription Period Seconds field Log Out Yealink 66 Status Network DSSKey Features Settings Directory NOTE Security 6 Click Confirm to accept the change Advanced Keep Alive Type Keep Alive Interval Seconds Local SIP Port RPort SIP Session Timer T1 0 5 10s SIP Session Timer T2 2 40s SIP Session Timer T4 2 5 60s Subscribe Period Seconds DTMF Type DTMF Info Type DTMF Payload Type 96 255 Retransmission Subscribe for MWI MWI Subscription Period Seconds Subscribe MWI To Voice Mail Vo
145. upload the file 4 Click Confirm to accept the change The customized wallpaper appears in the pull down list of Wallpaper Backlight You can configure backlight to adjust the brightness of the LCD screen Backlight On Intensity is used to adjust the backlight intensity of the LCD screen Backlight time specifies the delay time to turn off or dusky the backlight when the IP phone is inactive Backlight Idle Intensity decides whether the IP phone turns off or dusky the backlight of the LCD screen after a period of inactivity You can configure the backlight status on the LCD screen as the following types e Always On Backlight is on permanently e min 2min 5min 10min 30min Backlight goes out or turns dusky when the phone has been inactive for approximately 1min 2min 5min 10min or 30min 20 Customizing Your Phone To configure the backlight via phone user interface 1 Press Menu gt Basic gt Display gt General General Switch 2 Press or E or the Switch soft key to select the desired level from the Backlight On Intensity field 3 Press or Oo or the Switch soft key to select the desired value from the Backlight Idle Intensity field 4 Press or Oo or the Switch soft key to select the desired time from the Backlight Time field 5 Press the Save soft key to accept the change or the Back soft key to cancel Backlight is configurable via web user interface at the path Settings Prefere
146. ur phone cannot contact a DHCP server for any reason you need to configure network settings manually The IP phone can support either or both IPv4 and IPv6 addresses To configure the IP address mode via phone user interface 1 Press Menu gt Advanced password admin gt Network gt WAN Port 2 Press or C to select IPv4 IPv6 or IPv4 amp IPv6 from the IP Address Mode field WAN Port Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel To configure a static IPv4 address via phone user interface 1 Press Menu gt Advanced password admin gt Network gt WAN Port gt IPv4 2 Press or Oo or the Switch soft key to select the Static IP from the Type field 3 Enter the desired values in the IP Address Subnet Mask Gateway Primary DNS and Secondary DNS fields respectively Delete 4 Press the Save soft key to accept the change or the Back soft key to cancel To configure a static IPv address via phone user interface 1 Press Menu gt Advanced password admin gt Network gt WAN Port IPv User Guide for the SI T46G IP Phone 2 Press or Oo or the Switch soft key to select the Static IP from the Type field 3 Enter the desired values in the IP Address IPv6 IP Prefix Gateway Primary DNS and Secondary DNS fields respectively IPv6 WAN Port Delete 4 Press the Save soft key to accept the change or the Back soft key to cancel If you are using a
147. ure to set up a conference call For more information refer to Conference on page 107 Dependencies ype Key Event Key Event Conference Label key label displayed on the LCD screen Value the number you want to add to the conference Usage Press the DSS key during an active call to set up a conference with the number specified in the Value field When leaving the Value field blank the DSS key performs the same as the Conference soft key during a call Forward You can use this key feature to forward an incoming call to someone else For more information refer to Call Forward on page 98 Dependencies ype Key Event Key Event Forward Label key label displayed on the LCD screen Value the number you want to forward to Note Note Customizing Your Phone Usage 1 Press the DSS key to forward an incoming call to the number specified in the Value field 2 When call forward is in phone mode press the DSS key to activate call forward for the phone 3 When call forward is in custom mode press the DSS key to access the custom call forward interface You can activate or deactivate call forward for one or all accounts If the Value field is left blank the DSS key performs the same as the Forward soft key when receiving an incoming call When call forward is activated the forward key LED will illuminate solid green Transfer You can use this key feature to handle the call differently depending on the tr
148. ures 3 Press the Save soft key to accept the change The icon appears on the idle screen and all line icons change to Incoming calls will be rejected automatically and the LCD screen will prompt n New Missed Call s n indicates the number of the missed calls 1 New Missed Call s The prompt message displays only if Missed Call Log for the line is enabled Missed call log is configurable via web user interface at the path Account Basic Do not disturb is local to the phone and may be overridden by the server settings For more information contact your system administrator To configure the DND authorized numbers via web user interface 1 Click on Features Forward amp DND P3 Select Enabled from the pull down list of DND Emergency 9 Enter the numbers in the DND Authorized Numbers field For multiple numbers enter between every two numbers Log Qut Yealink Status Account Network DSSKey Features Settings Directory I Security Forward amp DND 9 phone O Custom General o Information This feature allows you to forward an incoming call to gt 9 another phone number Audio D on 9 of Target Intercom The number to which the incoming calls will be forwarded On Code Transfer On Code Off Code The code that will be sent to a PBX when it is switched On Gall Pickup Busy Forward i Off Code Target The code that will be sent to Renee Con
149. user interface at the path DSSKey Line key 92 Basic Call Features Call Mute You can mute the microphone of the active audio device during an active call and then the other party cannot hear you To mute a call 1 Press during an active call The LCD screen indicates that the call is on mute The mute key LED illuminates solid red when the call is on mute Transfer Conference End Call To un mute a call 1 Press again to un mute the call Call Hold Resume You can place an active call on hold Only one active call can be in progress at any time Other calls can be made and received while placing the original call on hold When you place a call on hold your IP PBX may play music on hold to the other party while waiting To place a call on hold 1 Press or the Hold soft key during a call The LCD screen indicates that the call is on hold Talking CA 1006 Transfer Resume New Call End Call 95 User Guide for the SI T46G IP Phone The line key LED flashes green The phone will beep softly every 30 seconds to remind you that you still have a call on hold To resume a held call 1 Press or the Resume soft key Multiple Calls on Hold If multiple calls are placed on hold do one of the following Press 2 Or to switch between the calls and then press the Resume soft key to retrieve the desired call Press the corresponding line key to retrieve the call If more than two ca

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